Workers Compensation Program Manager

Floor & DecorAtlanta, Georgia

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Overview

Schedule

Full-time

Career level

Director

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Our Mission

At Floor & Decor, we’re transforming spaces and careers across the country.The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next.

Your Work Matters

As a Claims Manager (Workers’ Compensation & General Liability) you are responsible for key aspects of the company’s claims administration program, including managing the company’s workers’ compensation and general liability claims. This person will work with our third-party administrators to stay current on the status of each claim, set appropriate reserves, develop strategies, detect trends, identify high risk claims, partner with our insurance broker, coordinate with our stores, embrace technology and manage forecasts and budgets.

Your Day Consists Of

Claims Management

Log and track all workers’ comp and general liability claims for the company

Update the logs regularly to document the current status of each claim

Know when the next follow-up date should be and set reminders to obtain updates

Know and understand the reserve dollar amounts for each claim and understand when and why adjustments are necessary

Demonstrate strategic claims management planning and prioritization

Determine when to initiate surveillance or other investigative services

Provide claims training to various levels of management throughout the organization

Single point of contact for the stores on claims follow up

Stay current on best in class tools and resources available in the industry

Monitor/track claims where there is subrogation potential and direct TPA/Claims Service provider in pursuance of recovery

Respond promptly to questions from stores and exhibit a store-focused approach to claims administration

Identify claims trends and develop mitigation strategies with other departments

Assist the Sr. Director of Risk Management in other areas of the department

You’ll Be Successful With

Bachelors’ degree

5 years of insurance and claims experience, particularly related to workers’ compensation

Excellent communication skills (verbal and written)

Strong analytical and time management skills

Able to maintain confidentiality concerning projects and assignments

Ability to proactively and independently analyze historical claims data, claims trends and exceptions

Proven problem-solving and team building skills

Excellent organizational skills, delegation and follow-up skills

Basic computer skills, including MS Word and Excel

Ability to multi-task, meet deadlines, and work in a fast-paced environment

Work Environment / Physical Expectations

Primarily a sedentary role with extended periods of sitting, though occasional walking, standing, or light physical activity (lifting up to 20 lbs) may be needed.

Work is typically performed in a quiet to moderate office setting, with occasional exposure to active warehouse environments and moving equipment.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

Paid vacation and sick time for eligible associates
Paid holidays plus a personal holiday
Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.

This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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FAQs About Workers Compensation Program Manager Jobs at Floor & Decor

What is the work location for this position at Floor & Decor?

This job at Floor & Decor is located in Atlanta, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Floor & Decor?

Employer has not shared pay details for this role.

What employment applies to this position at Floor & Decor?

Floor & Decor lists this role as a Full-time position.

What experience level is required for this role at Floor & Decor?

Floor & Decor is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Floor & Decor?

You can apply for this role at Floor & Decor either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.