Workers Compensation Team Lead

DiPasquale MooreKansas City, MO

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Requirements:

High School Diploma or GED required
Previous workers’ compensation law firm experience required.
Prior supervisory, team leadership, training, or mentoring experience strongly preferred.

Job Overview:The Workers’ Compensation Team Lead is responsible for leading, developing, and supporting a team of Case Managers while helping drive the overall success of the department. This role provides coaching, training, and performance guidance, partners with leadership on process improvements, and maintains an active caseload to ensure efficient case management and a positive client experience.We are seeking an experienced workers' compensation professional who is passionate about developing people, improving processes, and delivering exceptional client service. The ideal candidate has a strong understanding of workers' compensation case management within a law firm environment and is comfortable coaching others, providing guidance, and leading by example.Key Responsibilities:Team Leadership

Assist with interviewing, hiring, onboarding, and retention of Case Managers and Legal Assistants.
Conduct regular coaching, performance discussions, and development planning for team members.
Train new team members and maintain department training materials and procedures.

Quality & Process Management

Review case files and case management activities to ensure accuracy, compliance, and adherence to firm standards.
Identify workflow challenges, recurring issues, and opportunities to improve efficiency, service delivery, and case outcomes.
Develop and maintain department procedures, best practices, and process documentation.

Client Service & Operations

Serve as a resource and escalation point for complex case management and client service issues.
Monitor team productivity, caseload distribution, and service levels to ensure departmental goals are met.
Track department metrics and recommend improvements to enhance performance and the client experience.
Collaborate with attorneys, management, and other departments to support efficient case handling and operational success.

Ideal Candidate:

Compassionate, professional, and service-oriented with a genuine desire to help clients.
Strong communicator who can build relationships with clients, attorneys, medical providers, and internal stakeholders.
Highly organized with strong attention to detail and the ability to manage multiple priorities.
Calm, resourceful, and solution-oriented. Exercises sound judgment and discretion when handling confidential information.
Self-motivated and accountable, with the ability to work independently and as part of a team.

Employee Perks:

Health, vision, and dental insurance
401(k) with up to a 4% match
3 weeks of paid time off
Paid holidays
Great work/life balance
Free on-site parking
Stable job with a growing law firm and a collaborative and supportive HR team

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERDM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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FAQs About Workers Compensation Team Lead Jobs at DiPasquale Moore

What is the work location for this position at DiPasquale Moore?

This job at DiPasquale Moore is located in Kansas City, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at DiPasquale Moore?

Employer has not shared pay details for this role.

What employment applies to this position at DiPasquale Moore?

DiPasquale Moore lists this role as a Full-time position.

What experience level is required for this role at DiPasquale Moore?

DiPasquale Moore is looking for a candidate with "Director" experience level.

What benefits are offered by DiPasquale Moore for this role?

DiPasquale Moore offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at DiPasquale Moore?

You can apply for this role at DiPasquale Moore either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.