Worldwide Personal Systems New Product Introduction Account Management Lead

Description -

Role Overview

As an Account Management Lead, you will serve as a key connector between stakeholders and the Studio/Agency, balancing client partnership with operational excellence. This role combines account management and project leadership, ensuring work is strategically aligned, efficiently delivered, and continuously improving.

You will play a visible role in driving process improvement, and helping teams deliver high-quality creative work at speed.

Key Responsibilities

Client Partnership & Strategy

• Serve as the primary point of contact for WW Marketing, Business Units, Markets, and select Centers of Excellence
• Build strong stakeholder relationships and develop clear, actionable scopes of work
• Translate and refine creative briefs to ensure clarity, alignment, and successful delivery

Delivery & Execution

• Partner with project managers to define timelines and delivery plans, especially for non-standard work
• Lead day-to-day project oversight, ensuring alignment on scope, timelines, and deliverables
• Facilitate creative reviews and engage creative leadership when needed
• Review outputs to ensure they meet both strategic intent and creative quality standards

Operations & Financial Management

• Manage forecasting, budgets, and clean monthly and quarterly close for assigned business
• Partner with Budget Ops for creation of purchase orders and change requests
• Ensure work is properly initiated through established processes before execution begins
• Track milestones and support timely payment processes

Process Improvement & Insights

• Use Workfront data and reporting to identify bottlenecks, delays, and optimization opportunities
• Proactively surface trends and improvement recommendations to leadership
• Contribute to scaling and evolving Studio operations across regions

Qualifications

Education & Experience

• Bachelor’s degree in marketing, Communications, Business, or related field
• 7+ years of experience in marketing, agency, or integrated communications environments

Skills & Capabilities

• Strong client management and consultative skills
• Proven ability to lead cross-functional, global teams
• Excellent project and program management skills
• Experience managing budgets, forecasting, and financial processes
• Ability to translate business objectives into effective creative solutions
• Strong analytical mindset with the ability to leverage data for decision-making
• Exceptional communication and stakeholder management skills
• Highly organized, adaptable, and solutions-oriented

• The compensation and benefits information is accurate as of the date of this• posting. The Company reserves the right to modify this information at any time,• with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"