Yard and Customer Service Associate

General ShaleKingsport, Tennessee

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Yard and Customer Service AssociateKingsport, TN

General Shale, Inc., the nation’s leading brick and masonry materials manufacturer, is seeking a Yard and Customer Service Associate to join our Kingsport, TN location. This position is ideal for a safety-focused, hands-on professional who enjoys working outdoors, operating heavy equipment, and providing excellent customer service and sales support in a fast-paced distribution environment.

Key Responsibilities:

Safely operate forklifts to load and unload trucks with brick and masonry materials
Stage, move, and organize product throughout the yard
Assist customers with product selection, pickup orders, and walk-in sales
Provide friendly, solution-oriented customer service to support sales growth
Process orders and assist with counter sales as needed
Maintain yard organization, cleanliness, and safe traffic flow
Perform routine equipment inspections and follow all safety procedures
Support inventory accuracy and cycle counts
Enter basic order and inventory information into SAP
Coordinate with dispatch and the sales team to ensure accurate and timely deliveries

Qualifications:

2+ years of forklift operation and/or yard or warehouse experience preferred
Previous customer service or sales support experience preferred
Forklift certification (or ability to obtain certification)
Basic computer skills; SAP experience a plus
Strong communication skills and customer-focused mindset
Ability to work outdoors in varying weather conditions
Strong work ethic and team-oriented approach

What We Offer:

Competitive salary
Comprehensive benefits package
Stable, growing company with opportunities for advancement

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FAQs About Yard and Customer Service Associate Jobs at General Shale

What is the work location for this position at General Shale?

This job at General Shale is located in Kingsport, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at General Shale?

Employer has not shared pay details for this role.

What employment applies to this position at General Shale?

General Shale lists this role as a Full-time position.

What experience level is required for this role at General Shale?

General Shale is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at General Shale?

You can apply for this role at General Shale either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.