Pay Range: $40 - $50 per 45-minute class
Location: Houston, TX across locations between downtown and the Westchase District.
Work Hours: Must be able to cover the following classes: Tuesday 11:30am- 12:15pm (Vinyasa Flow) and Wednesday 11:30am- 12:15pm (Restorative Flow)
Reports to: Fitness Manager in Houston
Your Mission:
Your mission is to lead group fitness sessions across two locations in greater Houston, while providing the highest level of customer service.
What You’re Responsible For:
- Group Fitness Programming: Plan and lead group fitness classes throughout two locations in greater Houston- one location is downtown, and one is in the Westchase business district. Have at least two regularly scheduled weekly classes, and be available to be on-call for additional classes as needed. Provide timely and professional communication to members before and after sessions to ensure a hospitality-focused experience.
- Five-Star Hospitality Service: Ensure a wonderful experience for clients by anticipating their needs and bringing special touches to every session, for example: equipment is prepared ahead of time, towels are placed on mats, and the smallest details of the member experience are attended to.
- Client Satisfaction and Engagement: Prioritize client satisfaction by actively engaging with the client to understand their needs and preferences. Implement innovative strategies and programs to enhance their experience, fostering a vibrant and connected community that drives long-term loyalty and satisfaction.
- Team and Operational Support: You will support the Host Team with projects to increase client engagement and member experience.
Requirements:
- You have 1+ years experience in a fitness center environment teaching group yoga classes. Even better if your experience has touched the corporate fitness or wellness sector.
- You have a valid Yoga certification from a nationally recognized organization.
- You have an up-to-date CPR and AED certification.
- You are technologically savvy and can assist members with class and training sign-ups through our native technology as needed.
Key Competencies:
- Customer Centric: In previous roles, you have exceeded what customers expected of you, you have an innate hospitality mindset and are happiest when you are serving others.
- Hyper-Organized Multitasker: You stay extremely organized and are constantly reprioritizing your own work because it’s what makes you most effective. Everyone refers to you as a stellar multi-tasker.
- Stellar Communicator: You are known for clearly communicating your points - whether in email or verbally. In this role you’ll be communicating a lot about bookings (both coordinating them and confirming), sending vendor communications, and engaging with different levels of tenants (office managers to C-Suite).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
