Zingerman's Deli Front Of House Manager

Description

Zingerman's Delicatessen Front of House Manager

Inc. Magazine called us 'The Coolest Small Company in America.' Here is your chance to find out why!

This is a unique opportunity to join the amazingly talented management team at Zingerman's Delicatessen. We're looking for an enthusiastic Front of House Manager who loves coaching and developing a highly motivated, diverse staff. In addition, you'll get to take part in the planning, forecasting, and continuous improvement processes of a world-renowned business. If you get energized by giving great guest service, and you excel at training, teaching, and giving feedback, this is the place for you!

Full Time, Salary $45,000-$55,000

Schedule Expectations:

• 45-50 hours per week
• Weekend, evening, and holiday availability is a must
• Works 5 shifts per week, actively coaching and teaching on the Delicatessen / Next Door floor

Compelling Reasons to Join Us:

• Health insurance, 401k, dental insurance, vision insurance, life insurance, Health Savings Accounts, Flexible spending plans (dependent care)
• Company contribution to Health insurance
• 401k match
• PTO (Paid time off), you earn it, and you can take it with you when you leave
• Discounts at other Zingerman's businesses
• Paid training
• Paid lunch breaks
• 25% reimbursement on any massage
• And more!

Performance Expectations - Essential Functions:

• Monitors and maintains all staff and production areas to ensure a safe, sanitary, and positively motivated workplace
• Works with all Delicatessen managers as a team to ensure staff and guests have an amazing Zingerman's experience
• Takes ownership and responsibility for directing the energy, sales, and service focus of every shift they work
• Delivers performance feedback in a direct and caring way
• Knows regulars by name and knows their preferences
• Ensures all shift checklists are completed
• Engages staff and encourages professional and personal development
• Passes all position training requirements required of front-of-house staff within 6 months
• Models and embraces a culture of continuous improvement

Success Patterns for this position are:

• Has a blast at work, and makes sure everyone else does, too
• Continuously learns and grows, and asks for help when needed
• Excites and motivates staff to sell great food
• Has at least three years of management experience, preferably in the restaurant industry
• Has experience in forecasting sales and costs
• Loves to sell and has a proven track record in sales
• Has excellent follow-through skills
• Is goal-oriented, organized, and able to manage in a fast-paced environment
• Is self-directed and can work independently, as well as be an integral member of the management team
• Is able to reflect on feedback and keep open to improve in every way, every day
• Provides leadership that inspires teamwork and drives results
• An outgoing personality who can create and build energy around them
• Excellent verbal and written communication skills
• Comfortable making decisions and problem-solving
• High level of interest in learning about food, people, and business
• Possesses strong interpersonal skills and embraces diversity in people and groups
• Genuinely cares about giving great service to guests and staff

Zingerman's is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. At Zingerman's, all individuals are welcomed, treated respectfully and fairly, have equal access to opportunities and resources, and can contribute fully to the organization's success. We are a place where we can be ourselves at work, bringing our unique perspectives to the business while fulfilling our duties. Want to learn more? Check our commitment to diversity link below:

http://www.zingermanscommunity.com/about-us/commitment-to-diversity/