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Zone Manager

The Paradies ShopsPensacola, FL

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Overview

Schedule
Full-time
Career level
Director
Benefits
Career Development

Job Description

POSITION DESCRIPTION

POSITION TITLE: Zone Manager - Retail

EMPLOYMENT CLASSIFICATION: Full Time

POSITION REPORTS TO:

DEPARTMENT: Retail

POSITION SUMMARY:

Zone Managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts.

DUTIES AND RESPONSIBILITIES:

Service:

  • Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company's policies and procedures
  • Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures

Operations:

  • Facilitate opening and closing of stores
  • Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions
  • Ensure store merchandising standards are consistently executed per the company guidelines
  • Coordinate, monitor and align team resources to maximize sales and service potential
  • Resolve basic IT /register issues and escalate as necessary
  • Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately
  • Prepare for and participate in inventories; verify high risk counts

Financial/Business:

  • Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events
  • Communicate daily with the team; look for additional ways to drive business through product, processes, or people

People/Leadership:

  • Serve as the Manager on Duty providing leadership during assigned shifts
  • Direct, coach, and train Associates in their daily job assignments
  • Represent and support the company by fostering strong business relationships within the airport community
  • Monitor and address performance issues in a timely manner through a partnership with AGM or GM
  • Contribute feedback on Associate reviews and provide input on Associate counseling
  • Other duties as assigned

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FAQs About Zone Manager Jobs at The Paradies Shops

What is the work location for this position at The Paradies Shops?
This job at The Paradies Shops is located in Pensacola, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Paradies Shops?
Employer has not shared pay details for this role.
What employment applies to this position at The Paradies Shops?
The Paradies Shops lists this role as a Full-time position.
What experience level is required for this role at The Paradies Shops?
The Paradies Shops is looking for a candidate with "Director" experience level.
What is the process to apply for this position at The Paradies Shops?
You can apply for this role at The Paradies Shops either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.