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Servpro logo
ServproBear, Delaware
Benefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Profit sharing Training & development Job Title : Mitigation Billing Specialist / Xactimate Billing Specialist Location : 301 Carson Dr., Bear, DE Job Type : Full-Time About SERVPRO of Bear/New Castle SERVPRO of Bear/New Castle is a trusted leader in the restoration industry, providing expert fire, water, mold, and mitigation services. We are seeking an experienced Mitigation Billing Specialist or Xactimate Billing Specialist to join our team. What We Offer Competitive compensation Opportunities for professional growth and development Career advancement potential Supportive and collaborative team environment Role Overview As a Mitigation Billing Specialist, you will manage the billing process for a variety of restoration projects, including fire, water, mold, and general mitigation services. This position requires proficiency in Xactimate for accurate billing and documentation. You will also be responsible for auditing job files to ensure all required documentation (photos, notes, estimates, etc.) is complete and accurate, then uploading those files into the appropriate systems for processing. You will work closely with internal teams, clients, and insurance companies to resolve billing issues and ensure prompt payments. Your role is critical to ensuring our operations run smoothly and efficiently, supporting both internal and external stakeholders. Key Responsibilities Process all job billing through Xactimate for fire, water, mold, and other mitigation services. Handle communication with clients, vendors, and insurance companies regarding billing inquiries, unpaid claims, and disputes. Resolve discrepancies in invoicing, working with the operations team to address any issues or adjustments. Process insurance payments and claims, ensuring correct coding and submission for all services rendered. Collaborate with project managers and other departments to gather necessary job details and ensure timely billing. Review accounts receivable and follow up with clients or insurers on unpaid claims. Ensure all billing entries are accurate and up to date, meeting company standards and client needs. Maintain organized records of transactions, payments, and communications in Xactimate and related systems. Adhere to insurance carrier guidelines and corporate guidelines for audits, ensuring strong attention to detail and accuracy in all claims processing. Perform additional duties as assigned, including cross-training on various systems for internal checks and balances. Qualifications Proficiency in Xactimate (strongly preferred) Prior experience in job billing or similar roles, especially in the restoration industry, is a major plus Experience in insurance claims processing is a significant advantage Strong attention to detail, organizational skills, and problem-solving abilities Excellent written and verbal communication skills Ability to multi-task and manage priorities in a fast-paced environment Knowledge of Microsoft Office (Excel, Word) High school diploma or GED (preferred) Physical Requirements Some filing required, which may involve lifting files, standing, or bending to access cabinets How to Apply If you are detail-oriented, highly organized, and experienced in billing or insurance-related processes, we encourage you to apply for the Mitigation Billing Specialist position at SERVPRO of Bear/New Castle. Join a growing company and help us deliver exceptional service to our clients! Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Posted 1 week ago

Memorial Health logo
Memorial HealthMarysville, Ohio
We are looking for a Professional Billing Representative to join our collaborative team at Memorial Health! What You'll Do: Billing Functions: Ensures insurance claims are sent timely and accurately to government, commercial and managed care plans, adhering to payer timely filing requirements Researches and resolves claim edits via Epic Work Queues (WQ) and/or external billing software, including electronic and paper processing Prepares and processes secondary and tertiary insurance claims completing coordination of benefit tables accurately reflecting prior payer reimbursement Ensures compliance and billing requirements for Worker’s Compensation (WC) and third-party liability claims are met Ensures claims submission with all appropriate documentation, using the Release of Information (ROI) module in Health Information System (HIS) Verifies and updates patient account demographic and financial information, processing Real-Time Eligibility (RTE); contacting account guarantor and/or payer as appropriate for demographic and financial clarification Enters complete and appropriate account note(s) in HIS identifying actions taken to reconcile claims Works various hospital departments to ensure all authorizations, coding and charge information is in place to expedite clams processing and accurate account reimbursement Understands Medicare Common Working File (CWF) and how to determine primary payer based on Medicare Secondary Payer Questionnaire (MSPQ) Works in conjunction with various physician offices; providers and managers, to obtain billing and coding information Accounts Receivable Management: Manages account review and processing from system WQs, insures timely follow-up on all unpaid claims within appropriate billing cycle; manages system denial remark module, taking steps to rectify current denial Contacts payers via payer websites and telephone for claim status and/or clarification on denied claims Manages outstanding accounts receivable per departmental standards; maintains each payer’s outstanding receivables at or above departmental established goals Prepares and submits appeals, collecting all pertinent documentation; filing per each individual payer’s guidelines Customer Service: Supports all team members and co-workers, engaging in positive interactions at all times Exhibits professional communication with customers, family members, co-workers, vendors and payers, by providing helpful assistance and responding timely to requests. Insures active listening prior to responding, remains calm and confident when assisting others Demonstrates a strong representation of Memorial Health’s values through attitude, actions and communications with others Addresses patient concerns and complaints and provides resolution for readily resolved issues; escalates more in-depth issues as appropriate to assist with service recovery Displays enthusiasm while applying quick thinking and resourcefulness in providing assistance Critical Thinking: Actively looks for and creates opportunities to improve department, staff and personal development Develops and demonstrates knowledge of current developments in field to maintain competency Utilizes hospital and departmental policies and procedures Interpersonal: Acts as a resource for new employees and precepts as needed All interactions are conducted in a professional manner Demonstrates a positive attitude Provides excellent customer service, facilitates quality care delivery and fosters an atmosphere of understanding cultural diversity Communicates dissatisfaction with issues to direct supervisor; actively contributes to the solution of problems and refrain from promoting dissatisfaction among co-workers Must be a team player; cooperate with co-workers to resolve conflict through one on one negotiation or with the assistance of the Director or their designee Maintains confidentiality at all times to protect patient’s privacy and maintains HIPAA privacy and security regulations Documentation: Documents accurately (painting a complete picture providing directions to other health care providers); refrains from using unapproved abbreviations in written or computer documentation Documentation is completed on a daily basis Understands the importance of accurate completion of documentation and Hospital accreditation requirements and how it impacts hospital payment and certification programs Education: HIPAA privacy regulations and related procedures CMS updates on patient rights Other: Exhibits behaviors reflective of Memorial’s core values: Compassion, Accountability, Respect, Excellence, and Service Demonstrates regular and predictable attendance. Attends all mandatory education and in-services (i.e., team training, safety, infection control, etc.); completes mandatory health requirements. Employee performs within the prescribed limits of the hospital’s and department’s Ethics and Compliance program and is responsible to detect, observe and report compliance variances to their immediate supervisor, or upward through the chain of command, the Compliance Officer, or the hospital hotline. Performs other duties as required or assigned. Attends all mandatory education and in-services (i.e., team training, safety, infection control, etc.) Requirements High school diploma or equivalent and three (3) years’ experience in the medical field preferably in a hospital setting. Knowledge of revenue cycle functions, understanding of health insurance and government programs, billing processes, managed care contracts, coordination of benefits with ability to interpret explanation of benefits desired. Knowledge of office practices and procedures, medical terminology and the ability to communicate effectively. Must be proficient with Microsoft Word, Excel and PowerPoint. Shift 1st Hours 80 per pay (Every two weeks) Benefits Medical Insurance Dental Insurance Vision Insurance Life Insurance Flexible Spending Account Time Off Vacation Sick Leave 11 Paid Holidays Personal Day Retirement Ohio Public Employee Retirement System Deferred Compensation Other Tuition Reimbursement Kidzlink Daycare Center Employee Recognition Free Parking Wellness Center Competitive Salaries Community/Family Atmosphere Location: Approx. 25 minutes away from Dublin, OH Approx. 30 minutes away from Hillard, OH Approx. 30 minutes away from Delaware, OH Approx. 30 minutes away from Powell, OH We look forward to seeing your application! It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at 937.578.2701.

Posted 30+ days ago

Washington University in St. Louis logo
Washington University in St. LouisSaint Louis, MO
Scheduled Hours 40 Position Summary Performs advanced follow-up on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records, and claims, contacts insurance companies and/or collection agencies, as well as, other related duties to expedite payments from various payers for physician services. Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Makes collection calls to insurance companies and/or patients to ensure timely payment of claims. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Supports customer service unit in answering billing and collection questions. Assists with training new staff. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. May act as Team Lead. Assists with special projects. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions: Normal office environment. Primarily remote with the exception of coming into the office at least once a month. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement (PC typing). Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Billing Or Insurance (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: Associate degree Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 30+ days ago

kay search group logo
kay search groupNew York, NY
Position: Billing Specialist/Billing Analyst (Legal) Company: AM 100 Law Firm Location: New York, NY Comp Package: Base up to $90K,Paid Overtime, Tuition Reimbursement, Full Benefits, Bonus, 401K+, etc. Summary: The Billing Specialist/Analyst is required to prepare client invoices, as well as monitoring and follow-ups. Responsibilities include working with the Billing Manager and/or Partners to proactively administer their billing responsibilities, preparation/processing of timely and high-quality invoices, and monitoring/follow-up on outstanding receivables. Responsibilities for Billing Specialist/Billing Analyst (Legal): Perform client billing and collection activities for assigned clients Monitor and manage outstanding accounts receivable, unapplied funds and collection efforts Generate and review Proformas for assigned partners at the beginning of each month Handle time/cost transfers; investigate appropriateness of where entries should be billed Pull back-up of costs to include with final invoices based on a client’s billing requirements Generate billing variance reports and write-off reports; acquire appropriate write-off approvals based on write-off amount thresholds. Prepare electronic invoices in LEDES; submit electronic invoices to clients via their designated electronic billing system Establish working relationships with e-billing site vendors; make certain all timekeepers and rates are up to date on the sites; Track status of bills submitted, identify issues, and work to address rejections and reductions as they arise Monitor payment of assigned clients’ accounts receivable and coordinate collection efforts Provide assistance to partners and clients regarding outstanding and/or short paid invoices Maintain/enter status updates in Firm’s collection database Qualifications for Billing Specialist/Billing Analyst (Legal): Bachelor’s Degree preferred 2+ years of billing experience within a law firm required Possess outstanding interpersonal skills in order to work effectively within a team environment, as well as independently Ability to adapt to new assignments and deadlines in a fast-paced, highly demanding environment MS Office with emphasis on Word and Excel Electronic Billing System *Additional titles for consideration include Legal Billing Coordinator, Legal Billing Associate and Legal Billing Assistant. Powered by JazzHR

Posted 2 weeks ago

W logo
Washington University in St LouisSaint Louis, Missouri

$21 - $31 / hour

Scheduled Hours 40 Position Summary Performs advanced follow-up on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records, and claims, contacts insurance companies and/or collection agencies, as well as, other related duties to expedite payments from various payers for physician services. Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Makes collection calls to insurance companies and/or patients to ensure timely payment of claims. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Supports customer service unit in answering billing and collection questions. Assists with training new staff. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. May act as Team Lead. Assists with special projects. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions: Normal office environment. Primarily remote with the exception of coming into the office at least once a month. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement (PC typing). Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Billing Or Insurance (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: Associate degree Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications Grade C08-H Salary Range $20.57 - $30.84 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted today

Cascadia Health logo
Cascadia HealthPortland, Oregon

$24 - $24 / hour

Billing Specialist I (Billing) Job Overview Location/Schedule : This position is based at the Lloyd Corporate Plaza, located in NE Portland, OR. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m. Position : Billing Specialist I Program : Billing Cascadia’s Mission and Vision : Mission : Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve. Vision : We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life. Position Description : The Billing Specialist position is responsible for accurate billing, reconciling assigned accounts, and resolving claims in a timely manner. This position must understand Cascadia’s broader financial and billing practices and how they pertain to the position’s specific responsibilities. This position must understand, appreciate, and respect the unique backgrounds within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches, and helps create a work environment of safety and acceptance. Essential Responsibilities This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties as necessary. Monitor and manage assigned accounts and work queues to identify overdue balances and initiate follow-up. Ensure accuracy of invoices, statements, and patient balances within the EHR and billing systems. Investigate and resolve billing discrepancies, errors, complaints, and denials. Apply payments, adjustments, refunds, and write-offs to accounts, ensuring proper documentation. Verify patient insurance eligibility through Electronic Health Record (EHR) and Medicaid Management Information System (MMIS) and update demographic and coverage information in the EHR. Process applications for financial assistance, including sliding fee scale and self-pay assessments. Review, correct, and update data in billing systems to ensure account integrity and prevent duplication. Audit payer and client accounts as directed, adjudicating claim denials, recoupments, and data entry errors. Process payer/insurance denials on a timely basis, with appropriate documentation and follow-up. Maintain accurate and detailed records of all billing and collection activities, ensuring compliance with federal and organizational guidelines. Prepare and distribute correspondence, reports, and other documentation to support billing operations. Contribute to revenue cycle optimization by identifying and correcting billing, enrollment, and account issues. Work service reports and correct billing and enrollment issues to mitigate any revenue loss. Assess patients for Self-Pay placement and assist with Sliding Scale Discount applications as needed. Communicate with appropriate parties via phone, statements, and electronic health record portals to collect payments and negotiate payment arrangements as needed Manage data entry platforms accurately; enter alphabetic, numeric or symbolic data from source documents into computer, using data entry device and following format displayed on screen. Audit/adjudicate client accounts while processing claim denials, data entry errors, refunds, as well as payer recoupments. Other duties as assigned Regulatory & Compliance: Adhere to all local, state, and federal billing laws and regulations. Maintain confidential patient information in compliance with HIPAA regulations. Maintain accurate and up-to-date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations. Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures. Complete assigned employee training in compliance with program and company requirements. Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings. Qualifications Education: Required: High school diploma or equivalent Experience: Required: 1 + years of experience in medical billing, patient accounts, or health care customer service. Specialized Knowledge, Skills, & Abilities: Knowledge of EHR systems, insurance eligibility portals, and claims processing. Attention to detail and accuracy in data entry. Knowledge of medical billing processes, insurance terminology, and patient payment requirements Operate computer hardware and software at a level needed to effectively perform job functions Effective communication and active listening skills. Effective interpersonal and customer service skills. Ability to work proactively and effectively in a team and independently. Other: Ability to travel to multiple locations throughout the Portland Metro area. Working Conditions Environmental: Work is performed in one or more of the following: administrative and clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are expected to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants. Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and requires a flexible time management approach. In addition, this position requires exercising sound judgment. Cascadia is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654 or at peopleandculture@cascadiabhc.org . Benefits We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including: Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year! Medical and Dental Coverage (begins 1st of the month following 30 days after hire date) VSP Vision Discount Plan 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!) Flexible Spending Account (FSA) (Medical, dependent care, and transportation options) Short-Term Disability, Long-Term Disability, and Life Insurance Paid Bereavement and Jury Duty Leave Length of Service Award Voluntary Life Insurance Supplemental Insurance Student loan forgiveness options Wellness Benefits: Employee Assistance Program (EAP) Bicycle Reimbursement Discounted Fitness Memberships Trauma Support Team Starting Rate Range in USD ($) 23.57 - 24.37

Posted 4 days ago

Shepherd Center logo
Shepherd CenterAtlanta, GA
About Shepherd Center With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again. Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years. The Revenue Cycle Hospital Billing / Professional Billing Analyst is responsible for the design, build, testing, validation, maintenance and ongoing support of Clinical or Revenue Cycle Applications. Application Analysts work across interdisciplinary workgroups to accomplish set goals as a team. The Application Analyst is a representative of the Information Technology team and is responsible for establishing, fostering and maintaining positive business relationships with Shepherd co-workers; interdisciplinary workgroups; clinical and financial department representatives; Piedmont Healthcare and Epic partners; and all other staff who use or interact with the Epic application suite. Preferred qualifications: Epic Resolute Hospital Billing (HB) or Professional Billing (PB) certification(s) Claims and remittance experience (highly desired) Payer and plan setup, maintenance, configuration (highly desired) Revenue Cycle reporting experience (highly desired) Job Responsibilities: Gather and analyze operational workflows, technical requirements and functional specifications for Epic applications and modules. Design, build, validate and maintain detailed Epic application configuration. Populate master tables and system files in accordance with established guidelines and standards. Collect requirements and specifications for operational reports and data extracts. Build, modify and maintain operational reports and extracts where appropriate. Implement approved change requests and modifications, adhering to established system change control guidelines. Demonstrate business and application expertise during workflow design, validation sessions, integrated work sessions, and on-going system optimization. Perform application and integrated testing using structured test scripts; document results and follow up on identified issues. Maintain current knowledge of clinical practice or business operations, hospital policy, regulatory requirements and standards of practice within their assigned area of expertise. Works with inter-disciplinary teams to ensure that Clinical and Revenue Cycle systems support compliance with these standards. Review Nova Notes and participate in build, testing, optimizations, enhancements, projects and quarterly Epic Upgrades. Ability to lead meetings, prioritize appropriately, manage issues, resolve conflicts, and provide oversight and implementation of project plan activities. Participate proactively in issue prevention, investigation, communication, escalation and resolution. Tier 2 On Call for afterhours user support on a rotating basis as necessary. Develop and maintain system documentation and knowledgebase articles. Introduce best practice options for future-state workflows and processes. Ensures change control and change management procedures are followed. Collaborate with Principal Trainers in the design and development of role-based training programs and educational materials. Assist Application Training team with application training during peak demand. Ensure on-going timely information transfer to peers and IT management regarding project status, resource needs or issues. Remain current with trends in healthcare technology by actively seeking new information regarding systems software and hardware functionality. Coordinates with team leads/supervisors, IT staff and other departments, clinicians, physicians to maximize use and benefit of Clinical and Revenue Cycle information systems. Serve as contact and mentor for super users and operational owners across all departments. Assist with Epic Security assignment, security templates and maintenance where appropriate. Maintain current licensure or certifications where appropriate. Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system. Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Preferred qualifications: Epic Resolute Hospital Billing (HB) or Professional Billing (PB) certification(s) Claims and remittance experience (highly desired) Payer and plan setup, maintenance, configuration (highly desired) Revenue Cycle reporting experience (highly desired) Required Minimum Education: Bachelor's Degree from a four-year college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience. Required Minimum Certification: Epic certification applicable to specific area of assigned responsibility within the first 90 days of employment. Required Minimum Experience: 5 years of progressive experience in clinical, business, or other healthcare operational areas. Required Minimum Skills: Working knowledge and subject matter expertise in the assigned operational department areas. Ability to work in a fast-paced and deadline-oriented environment; perform under stressful and changing circumstances and deadlines. Ability to analyze multiple complex situations to create and implement solutions; work effectively in a team environment; be self-motivated and self-disciplined; communicate clearly and accurately in both verbal and written mode; accurately and concisely describe problems and solutions; focus on details; coordinate and prioritize multiple projects simultaneously. Foster and maintain a commitment to provide outstanding customer service that reflects Shepherd Center's mission and pillars of excellence. Preferred Qualifications: N/A Physical Demands: Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time or exerting up to 15 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Working Conditions: No potential for exposure to blood and body fluids.

Posted 4 weeks ago

Servpro logo
ServproBear, Delaware
Benefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Profit sharing Training & development Job Title : Mitigation Billing Specialist / Xactimate Billing Specialist Location : 301 Carson Dr., Bear, DE Job Type : Full-Time About SERVPRO of Bear/New Castle SERVPRO of Bear/New Castle is a trusted leader in the restoration industry, providing expert fire, water, mold, and mitigation services. We are seeking an experienced Mitigation Billing Specialist or Xactimate Billing Specialist to join our team. What We Offer Competitive compensation Opportunities for professional growth and development Career advancement potential Supportive and collaborative team environment Role Overview As a Mitigation Billing Specialist, you will manage the billing process for a variety of restoration projects, including fire, water, mold, and general mitigation services. This position requires proficiency in Xactimate for accurate billing and documentation. You will also be responsible for auditing job files to ensure all required documentation (photos, notes, estimates, etc.) is complete and accurate, then uploading those files into the appropriate systems for processing. You will work closely with internal teams, clients, and insurance companies to resolve billing issues and ensure prompt payments. Your role is critical to ensuring our operations run smoothly and efficiently, supporting both internal and external stakeholders. Key Responsibilities Process all job billing through Xactimate for fire, water, mold, and other mitigation services. Handle communication with clients, vendors, and insurance companies regarding billing inquiries, unpaid claims, and disputes. Resolve discrepancies in invoicing, working with the operations team to address any issues or adjustments. Process insurance payments and claims, ensuring correct coding and submission for all services rendered. Collaborate with project managers and other departments to gather necessary job details and ensure timely billing. Review accounts receivable and follow up with clients or insurers on unpaid claims. Ensure all billing entries are accurate and up to date, meeting company standards and client needs. Maintain organized records of transactions, payments, and communications in Xactimate and related systems. Adhere to insurance carrier guidelines and corporate guidelines for audits, ensuring strong attention to detail and accuracy in all claims processing. Perform additional duties as assigned, including cross-training on various systems for internal checks and balances. Qualifications Proficiency in Xactimate (strongly preferred) Prior experience in job billing or similar roles, especially in the restoration industry, is a major plus Experience in insurance claims processing is a significant advantage Strong attention to detail, organizational skills, and problem-solving abilities Excellent written and verbal communication skills Ability to multi-task and manage priorities in a fast-paced environment Knowledge of Microsoft Office (Excel, Word) High school diploma or GED (preferred) Physical Requirements Some filing required, which may involve lifting files, standing, or bending to access cabinets How to Apply If you are detail-oriented, highly organized, and experienced in billing or insurance-related processes, we encourage you to apply for the Mitigation Billing Specialist position at SERVPRO of Bear/New Castle. Join a growing company and help us deliver exceptional service to our clients! Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Posted 4 days ago

Licking Memorial Health Systems logo
Licking Memorial Health SystemsNewark, OH
Billing Specialist Hospital Billing Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness. When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission - dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community. Position Summary Arranges the efficient and orderly resolution of all patient accounts. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to the Health Systems policy while maintaining a consistent professional conduct. Responsibilities Bill patient accounts, timely and accurate. Enter accurate billing information and prepare accurate paper or electronic claims. Correct claims and determine billing status. Perform timely follow-up of patient accounts. Prepare accurate reports of billing activity. Contact insurance carriers to expedite accurate payment of claims. Review remittances to ensure proper & accurate payments. Balance cash / checks Review and resolve credit balance accounts Complete applications for applicable Health Systems charity care programs. Perform other duties as requested. Requirements Read, write, and follow verbal or written directions. Analytical ability to detect and resolve problems. Interpersonal / Communication skills in difficult situations. Nine months experience in healthcare billing collections field. Ability to operate various office machines including a Personal Computer, fax, copier, etc. LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards. Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.

Posted 30+ days ago

Licking Memorial Health Systems logo
Licking Memorial Health SystemsNewark, OH
Billing Specialist Professional Billing Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness. When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission - dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community. Position Summary Arranges the efficient and orderly resolution of all patient accounts. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to the Health Systems policy while maintaining a consistent professional conduct. Responsibilities Bill patient accounts, timely and accurate. Enter accurate billing information and prepare accurate paper or electronic claims. Correct claims and determine billing status. Perform timely follow-up of patient accounts. Prepare accurate reports of billing activity. Contact insurance carriers to expedite accurate payment of claims. Review remittances to ensure proper & accurate payments. Balance cash / checks Review and resolve credit balance accounts Complete applications for applicable Health Systems charity care programs. Perform other duties as requested. Requirements Read, write, and follow verbal or written directions. Analytical ability to detect and resolve problems. Interpersonal / Communication skills in difficult situations. Nine months experience in healthcare billing collections field. Ability to operate various office machines including a Personal Computer, fax, copier, etc. LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards. Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.

Posted 1 week ago

Licking Memorial Health Systems logo
Licking Memorial Health SystemsNewark, OH
Billing Specialist Hospital Billing Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness. When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission - dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community. Position Summary Arranges the efficient and orderly resolution of all patient accounts. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to the Health Systems policy while maintaining a consistent professional conduct. Responsibilities Bill patient accounts, timely and accurate. Enter accurate billing information and prepare accurate paper or electronic claims. Correct claims and determine billing status. Perform timely follow-up of patient accounts. Prepare accurate reports of billing activity. Contact insurance carriers to expedite accurate payment of claims. Review remittances to ensure proper & accurate payments. Balance cash / checks Review and resolve credit balance accounts Complete applications for applicable Health Systems charity care programs. Perform other duties as requested. Requirements Read, write, and follow verbal or written directions. Analytical ability to detect and resolve problems. Interpersonal / Communication skills in difficult situations. Nine months experience in healthcare billing collections field. Ability to operate various office machines including a Personal Computer, fax, copier, etc. LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards. Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.

Posted 2 weeks ago

Washington University in St. Louis logo
Washington University in St. LouisSaint Louis, MO

$17 - $25 / hour

Scheduled Hours 40 Position Summary Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies, as well as, other related duties to expedite payments from various payers for physician services. Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions: Normal office environment. Primarily remote, except for coming into the office at least once a month. Physical Effort: Typically sitting at a desk or table. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 3 weeks ago

Servpro logo
ServproBear, Delaware
Benefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Profit sharing Training & development Job Title : Mitigation Billing Specialist / Xactimate Billing Specialist Location : 301 Carson Dr., Bear, DE Job Type : Full-Time About SERVPRO of Bear/New Castle SERVPRO of Bear/New Castle is a trusted leader in the restoration industry, providing expert fire, water, mold, and mitigation services. We are seeking an experienced Mitigation Billing Specialist or Xactimate Billing Specialist to join our team. What We Offer Competitive compensation Opportunities for professional growth and development Career advancement potential Supportive and collaborative team environment Role Overview As a Mitigation Billing Specialist, you will manage the billing process for a variety of restoration projects, including fire, water, mold, and general mitigation services. This position requires proficiency in Xactimate for accurate billing and documentation. You will also be responsible for auditing job files to ensure all required documentation (photos, notes, estimates, etc.) is complete and accurate, then uploading those files into the appropriate systems for processing. You will work closely with internal teams, clients, and insurance companies to resolve billing issues and ensure prompt payments. Your role is critical to ensuring our operations run smoothly and efficiently, supporting both internal and external stakeholders. Key Responsibilities Process all job billing through Xactimate for fire, water, mold, and other mitigation services. Handle communication with clients, vendors, and insurance companies regarding billing inquiries, unpaid claims, and disputes. Resolve discrepancies in invoicing, working with the operations team to address any issues or adjustments. Process insurance payments and claims, ensuring correct coding and submission for all services rendered. Collaborate with project managers and other departments to gather necessary job details and ensure timely billing. Review accounts receivable and follow up with clients or insurers on unpaid claims. Ensure all billing entries are accurate and up to date, meeting company standards and client needs. Maintain organized records of transactions, payments, and communications in Xactimate and related systems. Adhere to insurance carrier guidelines and corporate guidelines for audits, ensuring strong attention to detail and accuracy in all claims processing. Perform additional duties as assigned, including cross-training on various systems for internal checks and balances. Qualifications Proficiency in Xactimate (strongly preferred) Prior experience in job billing or similar roles, especially in the restoration industry, is a major plus Experience in insurance claims processing is a significant advantage Strong attention to detail, organizational skills, and problem-solving abilities Excellent written and verbal communication skills Ability to multi-task and manage priorities in a fast-paced environment Knowledge of Microsoft Office (Excel, Word) High school diploma or GED (preferred) Physical Requirements Some filing required, which may involve lifting files, standing, or bending to access cabinets How to Apply If you are detail-oriented, highly organized, and experienced in billing or insurance-related processes, we encourage you to apply for the Mitigation Billing Specialist position at SERVPRO of Bear/New Castle. Join a growing company and help us deliver exceptional service to our clients! Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Posted 1 week ago

W logo
Washington University in St LouisSaint Louis, Missouri

$17 - $25 / hour

Scheduled Hours 40 Position Summary Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies, as well as, other related duties to expedite payments from various payers for physician services. Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions: Normal office environment. Primarily remote, except for coming into the office at least once a month. Physical Effort: Typically sitting at a desk or table. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System Grade C06-H Salary Range $17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 2 days ago

Infiniti of Charlotte logo
Infiniti of CharlottePineville, North Carolina
Mills Auto Group is seeking a full time Billing Clerk to join our growing team in the Charlotte, NC area. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/eft) Manage deal receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Knowledge of the Title process Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees’ college education! We encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

Posted 2 days ago

BTI Solutions logo
BTI SolutionsSanta Ana, California
Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Korean Bilingual Logistic Billing and Settlement Staff Job Description Responsibilities: Responsible for settlement related to freight forwarding business Reinforce relationship with customers and carriers by leading effective and continuous communications Prepare regular settlement status report for SDSA management, customer, carriers and headquarters Improve the settlement processes by developing automated processes to reduce manual processing Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division Manage, analyze & prepare correction forms for billing corrections in access database. Review and discuss essential freight documentation that supports charges invoiced and is required for payment. Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L. Audit carrier freight bills and interpret tariffs and contracts Work with the internal technologies required for daily functions. Investigate and diagnose potential errors and duplicate carrier billing. Perform ad-hoc reporting, as required. Perform other job related duties as required Requirements/Qualifications: Bilingual is highly preferred (English/Korean ) Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience Bachelor’s Degree Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Effective written and verbal communications skills to communicate with various levels of the organization Proficient with Outlook, Microsoft Office applications PowerPoint, Word Proficient with Excel, especially v-lookups and pivot tables Ability to work overtime when needed -

Posted 2 weeks ago

Ellie Mental Health logo
Ellie Mental HealthMalvern, Pennsylvania
Responsive recruiter About Us At Ellie Mental Health in Malvern, PA, we’re dedicated to providing compassionate, personalized mental health care in a supportive, judgment-free environment. Our mission is to break down barriers to treatment and deliver customized counseling services that empower our clients to thrive. Join our team and make a meaningful impact in the lives of those we serve! Job Overview Ellie Mental Health is seeking a detail-oriented and organized Part-Time Office Insurance Billing Specialist to manage billing at our Malvern, PA clinic. This role is essential to ensuring smooth financial operations, allowing our team to focus on delivering exceptional mental health care. Responsibilities Submit insurance claims and follow up on denials or rejections to ensure timely reimbursement. Create and send client invoices, record payments, and reconcile accounts. Communicate with clients regarding payment and insurance inquiries. Maintain accurate billing records and ensure compliance with regulations. Manage accounts receivable and support financial reporting as needed. Qualifications Knowledge of medical billing software and insurance processes, preferably in mental health or behavioral health settings. Experience with electronic health records (EHR) systems. Strong attention to detail and organizational skills. Excellent written and verbal communication skills. Ability to work independently and manage time effectively in a part-time role. Prior experience in a mental health or healthcare setting is a plus. Why Join Ellie? Be part of a supportive, inclusive team committed to making a difference. Contribute to a mission-driven organization focused on client well-being. Enjoy a flexible, part-time schedule in a welcoming clinic environment. Flexible work from home options available. Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways. Don’t meet EVERY requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role! Employee Experience We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too! Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers. We have created a culture that reminds us that our employees are our leaders! Company Structure Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health. In short, we’re just people helping people. Wanna join the herd?

Posted 2 weeks ago

Manatt Phelps & Phillips logo
Manatt Phelps & PhillipsLos Angeles, California

$75,000 - $95,000 / year

500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition. Opportunity: We currently have a great opportunity for a Billing Specialist in our New York, Los Angeles, Boston, Tampa, San Diego or Orange County office. This position will process a large volume of bills on a monthly basis. Bills will need to be processed accurately and timely in accordance with billing professional instructions, client guidelines, and billing department policies and procedures. Essential Job Functions: Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing, flat fee arrangements and multiple discounts by matter for client-level bills. Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements. Monitor select matter billings against budgets to track and alert of potential overage/deficit. Create and maintain accurate and up-to-date client and/or billing professional specific billing instructions. Review client and matter setup for accuracy and consistency. Review and edit pre-bills according to billing professional instructions and compliant with client billing guidelines Submit invoices electronically, monitor and promptly resolve reduction and appeals. Communicate effectively with billing professionals, assistants, and clients to solve problems that arise during the billing process to ensure that bills are mailed timely. Escalate to the Billing Supervisor, if necessary, clearly articulating the issue and possible solutions. Actively listen to issues raised by billing professionals and offer suggestions to the Billing Supervisor on process changes that address the issues. Clearly articulate Firm’s billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants. Monitor carry forwards and write-offs and alert Billing Supervisor of problems. Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs. Troubleshoot with Collections to resolve billing issues resulting in payment problems. Create billing schedules and bill and payment analyses as required. Assist with special billing projects as needed. Qualifications: Must have a minimum of two years of legal billing experience. Bachelor's degree strongly preferred. Knowledge of billing systems such as Aderant required. Experience with e-billing. Self-starter who proactively focuses on providing excellent and responsive client service. Quickly grasps processes and procedures and applies them to everyday tasks. Prioritizes and organizes workflow to complete tasks in a timely manner. Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions. Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines. Communicates effectively with all levels of the organization both verbally and in writing. Works well under pressure and stays focused on accomplishing the task. Exercises good judgment. Works well both independently as well as part of a team. Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages. Excellent spelling and grammar skills. Demonstrated proficiency with Word and Excel. Strong attention to detail and ability to follow instructions accurately. The base annual pay range for this role is between $75,000-$95,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered. EEO/AA EMPLOYER/Veterans/Disabled Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

Posted 4 days ago

Oral Surgery Partners logo
Oral Surgery PartnersWichita, Kansas
Title: Billing Specialist Practice: Mid Kansas Oral & Maxillofacial Surgery Location: Wichita, KS Hours: Monday- Friday 8:00am- 5:00pm Position Purpose: The Oral Surgery Billing Specialist is responsible for managing the billing and reimbursement process for oral surgery procedures. This may include verifying insurance coverage, coding claims accurately, submitting claims, following up on unpaid claims, and ensuring timely payments. The ideal candidate will have a strong understanding of oral surgery billing practices, dental and medical insurance processes, and exceptional attention to detail. Respo nsibilities: Insurance Verification and Coordination: Verify patient insurance eligibility and benefits before procedures. Obtain prior authorizations for oral surgery procedures when needed. Coordinate benefits between medical and dental insurance plans. Claims Submission and Management: Accurately verify codes and submit claims using ICD-10, CPT, and CDT codes. Ensure compliance with payer guidelines and regulatory requirements. Resolve discrepancies or denials in a timely manner. Accounts Receivable Management: Monitor aging reports and follow up on outstanding claims. Communicate with insurance companies to resolve claim issues or delays. Post insurance payments and adjustments accurately. Patient Billing and Communication: Prepare and send patient statements for balances owed. Help to handle patient billing inquiries and explain charges or insurance denials. Documentation and Reporting: Maintain accurate records of billing activities and insurance correspondence. Generate regular reports on accounts receivable, claims status, and payment trends and report those to practice leader and RCM advisor. Qualifications: Education/Certification: High School Diploma or equivalency, required. Associate’s degree or certification in medical/billing or coding, preferred. Experience: Minimum of 1 year of experience in dental or medical billing (Dental or oral surgery experience preferred). Knowledge of ICD-10, CPT, and CDT coding. Familiarity with dental/medical billing software (e.g., WinOMS, DSN, Sensei, etc). Knowledge of medical and dental insurance processes, including coordination of benefits. Performance Requirements: Strong organizational skills Excellent communication and customer/patient-service capabilities. Ability to handle multiple tasks Ability to work in fast-paced environment Analytical and detail-oriented Able to work independently with exceptional initiative and sound judgment Ability to handle sensitive information confidentially. Positive attitude, change advocate, able to lead by example DISCLAIMER The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Posted 3 days ago

S logo
Sentara HospitalsNorfolk, Virginia

$60,757 - $101,254 / year

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring for a Supervisor for their Patient Accounting Team! This is a fully remote position! Overview Supervises assigned staff; manages the day-to-day billing and collections (or reporting and audit) activities of assigned area; participates in strategic planning for the department; serves as a technical resource to team members, assisting with tasks as necessary; communicates effectively with supervisor, staff, patients, third party payors and others to resolve problems and/or concerns. Education High School Diploma (Required) Certification/Licensure No specific certification or licensure requirements Experience Required to have at least 2 years of experience in Patient Financial Services We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $60,756.80 - $101254.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Posted 4 days ago

Servpro logo

Mitigation Billing Specialist / Xactimate Billing Specialist

ServproBear, Delaware

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Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Employee discounts
  • Opportunity for advancement
  • Profit sharing
  • Training & development
Job Title: Mitigation Billing Specialist / Xactimate Billing Specialist
Location: 301 Carson Dr., Bear, DE
Job Type: Full-Time
About SERVPRO of Bear/New Castle SERVPRO of Bear/New Castle is a trusted leader in the restoration industry, providing expert fire, water, mold, and mitigation services. We are seeking an experienced Mitigation Billing Specialist or Xactimate Billing Specialist to join our team.
What We Offer
  • Competitive compensation
  • Opportunities for professional growth and development
  • Career advancement potential
  • Supportive and collaborative team environment
Role Overview As a Mitigation Billing Specialist, you will manage the billing process for a variety of restoration projects, including fire, water, mold, and general mitigation services. This position requires proficiency in Xactimate for accurate billing and documentation. You will also be responsible for auditing job files to ensure all required documentation (photos, notes, estimates, etc.) is complete and accurate, then uploading those files into the appropriate systems for processing. You will work closely with internal teams, clients, and insurance companies to resolve billing issues and ensure prompt payments. Your role is critical to ensuring our operations run smoothly and efficiently, supporting both internal and external stakeholders.
Key Responsibilities
  • Process all job billing through Xactimate for fire, water, mold, and other mitigation services.
  • Handle communication with clients, vendors, and insurance companies regarding billing inquiries, unpaid claims, and disputes.
  • Resolve discrepancies in invoicing, working with the operations team to address any issues or adjustments.
  • Process insurance payments and claims, ensuring correct coding and submission for all services rendered.
  • Collaborate with project managers and other departments to gather necessary job details and ensure timely billing.
  • Review accounts receivable and follow up with clients or insurers on unpaid claims.
  • Ensure all billing entries are accurate and up to date, meeting company standards and client needs.
  • Maintain organized records of transactions, payments, and communications in Xactimate and related systems.
  • Adhere to insurance carrier guidelines and corporate guidelines for audits, ensuring strong attention to detail and accuracy in all claims processing.
  • Perform additional duties as assigned, including cross-training on various systems for internal checks and balances.
Qualifications
  • Proficiency in Xactimate (strongly preferred)
  • Prior experience in job billing or similar roles, especially in the restoration industry, is a major plus
  • Experience in insurance claims processing is a significant advantage
  • Strong attention to detail, organizational skills, and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to multi-task and manage priorities in a fast-paced environment
  • Knowledge of Microsoft Office (Excel, Word)
  • High school diploma or GED (preferred)
Physical Requirements
  • Some filing required, which may involve lifting files, standing, or bending to access cabinets
How to Apply If you are detail-oriented, highly organized, and experienced in billing or insurance-related processes, we encourage you to apply for the Mitigation Billing Specialist position at SERVPRO of Bear/New Castle. Join a growing company and help us deliver exceptional service to our clients!
Each SERVPRO® Franchise is Independently Owned and Operated. 
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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