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Overview: We are seeking a detail-oriented and organized Billing Clerk to join our team. The ideal candidate will be responsible for preparing and issuing invoices, tracking payments, and ensuring accurate and timely billing operations. This role requires strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced environment. This is a 3.5 month contract to hire. Responsibilities: Prepare, review, and send invoices to customers in a timely manner. Verify accuracy of billing data and correct any errors before sending invoices. Maintain and update customer account records with payment information and transaction history. Track payments and follow up with clients on outstanding balances. Generate billing reports for management review. Communicate with clients to resolve billing inquiries and discrepancies. Work closely with accounting and customer service teams to ensure smooth payment processing. Assist with month-end and year-end closing processes as needed. Maintain confidentiality of all financial and customer information. $18 - $21 an hour

Replies within 24 hours SERVPRO of Bear New Castle is hiring an Billing Clerk ! Benefits SERVPRO offers: Competitive compensation Superior benefits Career progression Professional development And more! As a Billing Clerk, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace. Key Responsibilities • Documents detailed notes on accounts as needed to communicate account status and to document account queries for both internal and external parties. • Identifies trends affecting the client's A/R; collaborates with the operational team to ensure the client's account and works it daily on a timely basis. • Reviews the status of open accounts and contacts insurance companies and customers to resolve unpaid claims. • Enter customer and insurance information in Workcenter2.0 and Excel spreadsheets. • Answers or returns phone call to customers or clients regarding account status in a timely matter. • Contacts and/or checks insurance company portals to resolve payment denials and claim correction issues. • Identify and bill secondary or tertiary insurances. • Files charges and payments in accordance with the current filing methods in place. • Follows Management policies and procedures. • Reports compliance concerns. • Participates in corrective action for compliance related issues as needed. • Cooperates with compliance auditing, and investigations. • Other duties as assigned. • Accepts additional responsibilities willingly. • Cross- training on all systems to ensure a check and balance internally. Position Requirements High school diploma/GED (preferred) Must be knowledgeable in Microsoft Office Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Skills/Physical Demands/Competencies This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

We are looking for a Billing Clerk to join our team here at Tom Peacock Cadillac! Benefits Medical, dental, vision insurance 401K Great work environment Employee Discounts Paid Time Off Growth Opportunities Paid Training Responsibilities Ensure proper billing of all vehicles sold from calculating profits, set up receivables/liabilities and calculate sales commissions Reconcile dealer reserve statements and product submissions Process payments to floor plan institutions Research and resolve any discrepancies or problems with the billing process Weekly/month-end Payroll for salesmen Keep up with funding / get with finance if anything is needed Good communication with team Other duties as assigned Requirements 2 years of automotive billing experience required CDK experience preferred Able to understand accounting schedules and reporting Accounts payable understanding is preferred but not necessary! High school diploma or equivalent Excellent customer service skills About Us For over three decades Tom Peacock Cadillac has provided Houstonians with the finest automobiles a world class facility and a friendly knowledgeable family of professionals. We pride ourselves on being Houston's premier Cadillac dealer

Primary Responsibilities Specific responsibilities include, but are not limited to: Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits and other inquiries Process narrative edits and time and cost adjustments Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client Generate client statements as requested, and prepare summaries / cover sheets illustrating total fees and total expenses incurred and/or billed Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely Participate in collections activities as needed, and identify and escalate deductions and/or collections issues Maintain telephone, email and personal contact with clients, attorneys, and staff Work closely with other regional offices as necessary Observe confidentiality in all Firm and client matters Skills and Ability Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product. Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis. Experience with Elite 3E software helpful, but not critical. Adobe Reader, Microsoft Excel and Microsoft Office products. Excellent communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers and other third party vendors. When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives. Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

Washington County Mental Health Services, Inc. OPEN POSITION Billing Clerk July 2025 For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown. WCMHS offers education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.” POSITION: WCMHS is seeking a detail-oriented and knowledgeable Billing Specialist to join our team. This role is responsible for accurate and timely billing and payment processing, with key duties including maintaining client records in our electronic medical records system, submitting claims, reconciling payments, and researching denied claims for resubmission. The ideal candidate will have advanced experience with medical billing systems—particularly Avatar, RevConnect, and PES—and be proficient in Medicaid processes, reimbursement setup, and Title XIX coding. Responsibilities also include preparing cash reconciliations, verifying insurance coverage, performing electronic billing corrections, and supporting internal staff and clients with billing-related inquiries. Strong problem-solving skills are essential, particularly in resolving unbilled services and non-compliance issues. This position also supports report generation, form maintenance, and ensuring compliance with all coding and billing regulations. QUALIFICATIONS: The preferred combination of education and relevant experience for this position includes: Associate’s degree in related field or three years of experience in medical billing and coding Experience with computerized billing systems required. Additional requirements for this position include: Knowledge of Vermont Title XIX Medicaid Regulations preferred. Able to communicate with diverse range of individuals including clients, family members, community members, etc. Experience with Microsoft Suite preferred Strong analytical and organizational skills. Ability to work collaboratively and productively with internal and external partners. Understanding of and commitment to advancing the WCMHS mission and supporting the provision of collaborative and inclusive mental health, development disability, and substance use services. COMPENSATION & BENEFITS: This full-time position offers an hourly rate of $20.21/hr and excellent benefits, including tuition reimbursement/student loan assistance; generous paid time off; employer-sponsored health, dental, life, and disability insurances; and a 403(b) retirement plan with employer match. TO APPLY: We encourage applicants to apply via the WCMHS website Careers page. Applications (resume and cover letter, preferred) may also be emailed to recruitment@wcmhs.org or mailed via USPS mail to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601. Please note that only candidates selected for interviews will be contacted. WCMHS strives to make our application process accessible to all. If you need language assistance or an accommodation in the application process, please contact us at recruitment@wcmhs.org or 802-229-1399. Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes our organization stronger, we are committed to equity and inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.      Powered by JazzHR

Job Summary: Gay Buick GMC is seeking a highly organized and detail-oriented individual to join our team as a Billing Clerk. As a Billing Clerk, you will be responsible for accurately processing and recording financial transactions related to vehicle sales and service. This is a full-time, hourly position in the Auto industry located in Dickinson, Texas. Compensation & Benefits: This position offers a competitive hourly wage and a comprehensive benefits package, including health insurance, retirement plans, vacation and sick time, and employee discounts on vehicle purchases and services. Responsibilities: - Process billing and invoicing for vehicle sales and service transactions. - Verify accuracy of financial data and resolve any discrepancies. - Maintain and organize financial records and documents. - Communicate with customers and internal departments to resolve any billing issues or inquiries. - Post and reconcile financial transactions in accounting software. - Prepare and distribute monthly statements to customers. - Compile data and provide reports on billing activities as needed. - Assist with other accounting tasks and projects as assigned. Requirements: - High school diploma or equivalent. - 1-2 years of experience in billing or accounting. - Proficient in Microsoft Office and accounting software. - Strong attention to detail and ability to work with numbers accurately. - Excellent organization and time-management skills. - Excellent communication and customer service skills. - Ability to handle multiple tasks and meet deadlines. EEOC Statement: Gay Buick GMC is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating an inclusive environment for all employees and welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see, is right for you, we encourage you to apply! Our people make all the difference in our success. Job Knowledge, Skills & Abilities The candidate must have the ability to communicate and work well with peers. The candidate must be experienced with Microsoft word and excel. Candidates will be required to learn how to function within an SAP system. Candidates will be required to invoice for assigned customer accounts. Candidates, in addition to invoicing, should have strong troubleshooting skills to look further into orders to find and evaluate any additional details or problems within the order. Candidates for this role will be expected to handle duties outside of the typical billing role. These include but are not limited to the below: Approving freight bills Maintaining spreadsheets that show cumulative freight data received over one year for AFS and FedEx Maintaining spreadsheets that depict profit made weekly/monthly/yearly on freight Printing and providing POD packets for POD requiring customers Analyzing spreadsheets bi-monthly for sales commissions Candidates should be able to handle varying duties and meet required deadlines. Education and Experience Basic accounting knowledge, office and computer skills are preferred. Work Environment 40-hour standard work week with some over-time and or travel. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Preferred Skills: Moderate amount of excel knowledge using different function skills, including, but not limited to pivot tables and lookup functions. Time Management Skills are a must, yet be flexible enough as important billing issues arise. Madix Inc. is an equal opportunity employer. Benefit Details Group Health Insurance Company Paid Group Term Life Dental, Vision, Short Term Disability, Long Term Disability, and Critical Care 401k – Eligible day one of employment (Contributions can be from 1% to 50% of salary. Company match of up to 4% quarterly based on safe harbor election) Holidays – 9 per year (Eligible after 30 days of employment) Vacation time Educational Assistance Employee Assistance Program Onsite Clinic – Free medical visits Safety and Attendance incentives Employee Appreciation Days If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

SUMMARY: The Billing Clerk is responsible for recording and distributing commissions payable to Armstrong’s salespeople and contracted owner/operators. In addition, the Billing Clerk is responsible for billing and processing invoices to customers. Top candidates will possess strong attention-to-detail and multi-tasking skills. KEY RESPONSIBILITIES : Rate move files to ensure all services are invoiced accurately. Post revenue to company general ledger, set up vendor bills for payment, and pay commissioned salespeople and contracted owner-operators. Create and send invoices to customers in a timely manner. Maintain billing workflows to account for all jobs. Adhere to established department processes to ensure efficiency. Interact with other agents to receive invoices and resolve billing issues. Utilize internal software such as NetSuite ERP. Other duties as assigned by the Manager. MINIMUM QUALIFICATIONS : High School diploma/GED required. Billing and rating experience in the transportation industry desirable. General accounting experience is desirable. Experience with Microsoft Office Suite (Outlook, Excel, Word). Ability to navigate multiple applications and systems. Ability to analyze and process data and forms accurately. Ability to follow established processes and procedures to meet deadlines. Great attention to detail. Excellent organizational, communication, and time management skills. PHYSICAL REQUIREMENTS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift office products and supplies, up to 25 pounds. Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

Chapman Automotive Group is proud to be one of the leading automotive groups in Arizona and Nevada, committed to delivering the best vehicle ownership experience through extraordinary customer service and support. We are looking for a Billing Clerk to join our dynamic Business Office team! The Billing Clerk supports the Sales and Finance departments by ensuring sales documents are complete and accurate for the timely billing of sold vehicles. Successful candidates are analytical, data-driven, and thrive in an environment that values accuracy and efficiency. What We Offer: Competitive Compensation! Professional Development: Access ongoing training and growth opportunities to advance your career. Supportive Team Environment: Join a collaborative team where your contributions are valued. Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family. Volunteer Opportunities and more! Benefits to Support Employee Well-being: Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs. Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work. Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars. Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones. Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice. 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings. Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance. Core Responsibilities: Process and post vehicle sales and lease billing for new and used cars Verify and reconcile all deal documents (sales contracts, title work, finance paperwork, etc.) Ensure all billing is accurate and in compliance with dealership and manufacturer requirements. Post bank proceeds to the general ledger. Process time-sensitive contracts and related vehicle sales documentation accurately. Create and manage spreadsheets for sales commissions. Monitor and reconcile general ledger schedules. Communicate regularly with Finance Managers and Sales Managers to further strengthen processes and build in efficiencies where applicable. Provide support to other accounting functions as needed. Desired Qualifications and Experience: Automotive accounting experience strongly preferred. Proficiency with Microsoft Office products, including advanced Excel skills. Thorough with meticulous attention to detail to ensure a high level of accuracy. Strong interpersonal skills with the ability to communicate effectively in a team-oriented environment. The ability to work in a fast-paced, challenging work environment. Loyal, strong work values, and commitment to excellence. Demonstrates a passion for learning new concepts for continued career growth. Must pass a pre-employment background check and drug screen. To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.

Billing Clerk Job Summary : We are seeking a Billing Clerk to join our growing team! The right candidate will have a strong background in customer service and will be able to stay organized. Benefits Group Health Plan Paid Holidays Paid Time Off 401k Plan Employee Discounts Voluntary Insurance Employee Assistance Program Flexible Spending Account Plan Collaborate Team Environment Career Progression and Advancement Responsibilities Bill all new and used car deals and post into accounting Organize all paperwork in each deal, check for accuracy and completeness Process pay-off checks for trade-ins and mail to appropriate financial institution Generate and maintain commission reports Route paid deals to the title clerk as soon as money is received Review, research, and maintain assigned GL schedules Update information in Reverse Risk for a assigned schedules Provide administrative support to management and other departments as needed Qualifications Automotive Experience Experience with CDK Ability to handle multiple tasks Good social and interpersonal skills Strong record of positive Customer Happiness results Collaborative and eagerness to improve Professional personal appearance About Us : Euromotors Auto Group has been in the automotive industry for 60+ years. We are proud to serve the Northern California Area with brands that are nothing but the best. We pride ourselves on making the buying and ownership experience simple and fun at the same time. We have a strong commitment to serving the community and pledge to provide outstanding service with transparency and respect to all. Our employees are members of the family who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Northern California. If you are looking for a rewarding career, we would like to meet you and discuss the endless possibilities. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits: 401(k) 401(k) matching Employee discounts Opportunity for advancement Profit sharing Training & development Job Title : Mitigation Billing Specialist / Xactimate Billing Specialist Location : 301 Carson Dr., Bear, DE Job Type : Full-Time About SERVPRO of Bear/New Castle SERVPRO of Bear/New Castle is a trusted leader in the restoration industry, providing expert fire, water, mold, and mitigation services. We are seeking an experienced Mitigation Billing Specialist or Xactimate Billing Specialist to join our team. What We Offer Competitive compensation Opportunities for professional growth and development Career advancement potential Supportive and collaborative team environment Role Overview As a Mitigation Billing Specialist, you will manage the billing process for a variety of restoration projects, including fire, water, mold, and general mitigation services. This position requires proficiency in Xactimate for accurate billing and documentation. You will also be responsible for auditing job files to ensure all required documentation (photos, notes, estimates, etc.) is complete and accurate, then uploading those files into the appropriate systems for processing. You will work closely with internal teams, clients, and insurance companies to resolve billing issues and ensure prompt payments. Your role is critical to ensuring our operations run smoothly and efficiently, supporting both internal and external stakeholders. Key Responsibilities Process all job billing through Xactimate for fire, water, mold, and other mitigation services. Handle communication with clients, vendors, and insurance companies regarding billing inquiries, unpaid claims, and disputes. Resolve discrepancies in invoicing, working with the operations team to address any issues or adjustments. Process insurance payments and claims, ensuring correct coding and submission for all services rendered. Collaborate with project managers and other departments to gather necessary job details and ensure timely billing. Review accounts receivable and follow up with clients or insurers on unpaid claims. Ensure all billing entries are accurate and up to date, meeting company standards and client needs. Maintain organized records of transactions, payments, and communications in Xactimate and related systems. Adhere to insurance carrier guidelines and corporate guidelines for audits, ensuring strong attention to detail and accuracy in all claims processing. Perform additional duties as assigned, including cross-training on various systems for internal checks and balances. Qualifications Proficiency in Xactimate (strongly preferred) Prior experience in job billing or similar roles, especially in the restoration industry, is a major plus Experience in insurance claims processing is a significant advantage Strong attention to detail, organizational skills, and problem-solving abilities Excellent written and verbal communication skills Ability to multi-task and manage priorities in a fast-paced environment Knowledge of Microsoft Office (Excel, Word) High school diploma or GED (preferred) Physical Requirements Some filing required, which may involve lifting files, standing, or bending to access cabinets How to Apply If you are detail-oriented, highly organized, and experienced in billing or insurance-related processes, we encourage you to apply for the Mitigation Billing Specialist position at SERVPRO of Bear/New Castle. Join a growing company and help us deliver exceptional service to our clients! Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Scheduled Hours 40 Position Summary Performs follow-up insurance billing and collection activities on a minimum of 30 claims per day; makes collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regard to expediting payments from various payers for physician's services. Job Description Primary Duties & Responsibilities: Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims. Makes collection calls to insurance companies and patients to ensure timely payment of claims. Reviews remittance advises for rejection and accuracy of payment amounts. Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Responds to questions and requests from insurance companies. Supports customer service unit in answering billing and collection questions. Acts as back-up support for Accounts Receivable staff during peak times, vacations/illnesses. Assists with training of co-workers. Working Conditions: Job Location/Working Conditions Normal office environment. Primarily remote with the exception of coming into the office at least once a month. Physical Effort Typically sitting at a desk or table. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Employment Type: Full time Shift: Day Shift Description: POSITION PURPOSE Work Remote Position (Pay Range: $19.2123-$28.8184) Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts. Provides training and guidance to lower level colleagues and provide problem resolution as needed. This position reports directly to a Supervisor Billing & Follow-Up. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions Performs daily activities as part of the billing and follow-up team in support of the revenue cycle process for an assigned PBS location. Documents claims billed, paid, settled, and follow-up in appropriate system(s). Identifies and escalates issues affecting accurate billing and follow-up activities. Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner. Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information. Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays. Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are paid or settled in a timely and accurate manner. Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution. Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required. May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc. Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created. Provides problem resolution to billing and follow-up issues as needed. Other duties as needed and assigned by the supervisor. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS High school diploma or Associate's degree in Accounting or Business Administration or related field, and a minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Experience in a complex, multi-site environment preferred. Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel. Completion of regulatory/mandatory certifications and skills validation competencies preferred. Excellent verbal and written communication and organizational abilities. Strong interpersonal skills are necessary in dealing with internal and external customers. Accuracy, attention to detail and time management skills. Ability to work independently. Ability perform billing and follow-up activities in a prompt and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards. Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication. The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate. Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Must possess the ability to comply with Trinity Health policies and procedures. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigne d Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Billing Specialist Hospital Billing Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness. When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission - dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community. Position Summary Arranges the efficient and orderly resolution of all patient accounts. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to the Health Systems policy while maintaining a consistent professional conduct. Responsibilities Bill patient accounts, timely and accurate. Enter accurate billing information and prepare accurate paper or electronic claims. Correct claims and determine billing status. Perform timely follow-up of patient accounts. Prepare accurate reports of billing activity. Contact insurance carriers to expedite accurate payment of claims. Review remittances to ensure proper & accurate payments. Balance cash / checks Review and resolve credit balance accounts Complete applications for applicable Health Systems charity care programs. Perform other duties as requested. Requirements Read, write, and follow verbal or written directions. Analytical ability to detect and resolve problems. Interpersonal / Communication skills in difficult situations. Nine months experience in healthcare billing collections field. Ability to operate various office machines including a Personal Computer, fax, copier, etc. LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards. Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.

Scheduled Hours 40 Position Summary Performs advanced follow-up on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records, and claims, contacts insurance companies and/or collection agencies as well as other related duties to expedite payments from various payers for physician services. Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Makes collection calls to insurance companies and/or patients to ensure timely payment of claims. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Supports customer service unit in answering billing and collection questions. Assists with training new staff. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. May act as Team Lead. Assists with special projects. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions Normal office environment. Position works remotely, however, occasional onsite presence will be required. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement (PC typing). Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Billing Or Insurance (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: Post-Secondary Education (2 Years) Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Employment Type: Full time Shift: Day Shift Description: POSITION PURPOSE Work Remote Position (Pay Range: $19.2123-$28.8184) Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts. Provides training and guidance to lower level colleagues and provide problem resolution as needed. This position reports directly to a Supervisor Billing & Follow-Up. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions Performs daily activities as part of the billing and follow-up team in support of the revenue cycle process for an assigned PBS location. Documents claims billed, paid, settled, and follow-up in appropriate system(s). Identifies and escalates issues affecting accurate billing and follow-up activities. Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner. Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information. Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays. Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are paid or settled in a timely and accurate manner. Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution. Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required. May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc. Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created. Provides problem resolution to billing and follow-up issues as needed. Other duties as needed and assigned by the supervisor. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS High school diploma or Associate's degree in Accounting or Business Administration or related field, and a minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Experience in a complex, multi-site environment preferred. Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel. Completion of regulatory/mandatory certifications and skills validation competencies preferred. Excellent verbal and written communication and organizational abilities. Strong interpersonal skills are necessary in dealing with internal and external customers. Accuracy, attention to detail and time management skills. Ability to work independently. Ability perform billing and follow-up activities in a prompt and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards. Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication. The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate. Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Must possess the ability to comply with Trinity Health policies and procedures. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Scheduled Hours 40 Position Summary Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services. Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions Normal office environment. Primarily remote with the exception of coming into the office at least once a month. Physical Effort Typically sitting at a desk or table. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone Communications Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Employment Type: Full time Shift: Day Shift Description: POSITION PURPOSE Work Remote Position (Pay Range: $19.2123-28.8184) Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location. Serves as a member of the billing and follow-up team assigned to a PBS location responsible for billing and follow-up of government and non-government accounts. Provides training and guidance to lower level colleagues and provide problem resolution as needed. This position reports directly to a Supervisor Billing & Follow-Up. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions Performs daily activities as part of the billing and follow-up team in support of the revenue cycle process for an assigned PBS location. Documents claims billed, paid, settled, and follow-up in appropriate system(s). Identifies and escalates issues affecting accurate billing and follow-up activities. Adheres to proactive practices which includes contacting the payer directly for payment due on accounts and reviewing and responding to all mail correspondence in a timely and accurate manner. Communicates with appropriate hospital departments to clarify billing discrepancies, and obtain demographic, clinical, financial, and insurance information. Performs all follow-up functions which includes the investigation of overpayments, underpayments, credit balances and payment delays. Tasks will be routed to the correct workflows with the objective of maximizing reimbursement for services rendered and ensuring claims are paid or settled in a timely and accurate manner. Researches claim rejections, make corrections, take corrective actions, and/or refer claims to appropriate colleagues to ensure timely and accurate claim resolution. Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required. May prepare special reports as directed by the Supervisor Billing and Follow-Up to document follow-up services, e.g., number of claims and dollars billed, claims edited, claims unprocessed, etc. Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or payers are created. Provides problem resolution to billing and follow-up issues as needed. Other duties as needed and assigned by the supervisor. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. MINIMUM QUALIFICATIONS High school diploma or Associate's degree in Accounting or Business Administration or related field, and a minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Experience in a complex, multi-site environment preferred. Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel. Completion of regulatory/mandatory certifications and skills validation competencies preferred. Excellent verbal and written communication and organizational abilities. Strong interpersonal skills are necessary in dealing with internal and external customers. Accuracy, attention to detail and time management skills. Ability to work independently. Ability perform billing and follow-up activities in a prompt and accurate manner in order to reduce potential financial loss to the patient and the Ministry Organization. Must be comfortable operating in a collaborative, shared leadership environment. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards. Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues. Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication. The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate. Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Must possess the ability to comply with Trinity Health policies and procedures. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen. Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for. FTE 1 Scheduled Bi-Weekly Hours 80 Work Shift Day: 8 hours Job Description The Patient Account Representative performs billing and account follow-up, and customer service activities. Ensures claims are billed timely and accurately using the Hospital Claims Scrubber Tool. Reports all unbilled claim information and issues that may delay billing to Management to ensure there is no adverse effect on Hospital Cash Collections or Accounts Receivable. Receives and processes correspondence and phone inquiries from patients, payers or any other third party in a timely and professional manner. Resolves accounts by contacting third party payer organizations or patients to facilitate timely payments. Keeps informed of managed care and contractual arrangements in order to resolve and process accounts by HMO/PPO payers. Monitors and reports on the status of outstanding accounts within assigned unit or area of responsibility. Follows up on unpaid, denied, and all payment variances for account resolution. Resolves credit balances that are due to patient and payers. Posts daily cash and adjustments for Hospital and Professional billing. Ensure all accounts are resolved in a compliant manner and according to all rules and regulations. Qualifications High School diploma or equivalency. Two (2) years related work experience in a hospital or physicians billing setting. Understands Medicare, Medi-Cal HMO, PPO and 3rd party rules and regulations. Understands the basics of contracting Works in a collaborative and team manner. Strong verbal and written communication skills License/Certification/Registration Requirements None required Salary Range: $32.45 - $48.68 USD Hourly The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation. Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America) An Equal Opportunity Employer: El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.