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Klaviyo logo
KlaviyoBoston, MA

$232,000 - $348,000 / year

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We’re looking for a Director Product Management to lead the vision, strategy, and execution of Klaviyo’s monetization and billing platform — with a single goal: make self-service purchasing and invoicing so simple, customers barely notice it happens. You’ll own the end-to-end customer purchase and upgrade experience , ensuring it’s frictionless, easy to understand, and built to scale. You’ll lead a team of product managers responsible for subscriptions, entitlements, billing, and payments. This role is equal parts product strategy, product execution and team management. You’ll work closely with Customer Success, Engineering, Finance, IT, Pricing Strategy, and Sales to serve the needs of our 100K+ self-service customers. What You’ll Do Drive innovation in monetization capabilities — enabling new pricing models and new customer experience with new technologies (e.g., AI Agents). Set the strategy, and roadmap for Klaviyo self-service billing and payments infrastructure, ensuring it scales to support our growing business and product offerings. Own the customer purchase experience from checkout through renewal — designing intuitive, self-serve checkout experiences that maximize conversion and minimize friction. Collaborate cross-functionally with Engineering, Finance, RevOps, and GTM to ensure accuracy, compliance, and operational efficiency. Collaborate with cross-functional teams across Engineering, Finance, IT, Pricing Strategy, and Klaivyo Product teams to gather and prioritize requirements, translating them into scalable solutions that deliver exceptional user experiences. Understand our customers' needs, pain points, and preferences . Use market research and analysis to stay ahead of industry trends. Know the score and score more : Develop key metrics to track and identify improvements within the customer purchase journey. Use the insights to proactively identify and implement improvements. Mentor and develop a high-performing team of product managers , fostering strategic thinking, accountability, and customer-obsessed execution. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are 12+ years of product management experience, including 5+ leading billing, payments, or monetization systems in SaaS or fintech. Analytical and data-driven, with a proven ability to define KPIs and drive measurable outcomes. Hands-on Stripe expertise Strong record of designing customer-first purchase and upgrade experiences . Strategic thinker who is also willing to roll up their sleeves and get their hands dirty Passionate about leveraging AI and automation to remove friction and anticipate customer needs. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Exceptional communicator and collaborator across technical, design and strategic domains. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $232,000 — $348,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Posted 2 weeks ago

Klaviyo logo
KlaviyoDenver, CO

$72,000 - $108,000 / year

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Klaviyo is seeking a Senior Billing Specialist that will actively contribute to the growth and development of our Accounts Receivable and Finance functions. This highly impactful role will work cross-functionally with teams like customer success, product, operations, systems, and sales to ultimately help establish a consistent customer journey. This role will support a balance of day to day operations, as well as contribute directly to improvements in operational processes, data entry, and technology. This person must be self-motivated, dedicated, hard-working, and extremely organized. It’s an incredibly exciting time for our team, as Klaviyo continues to tackle new challenges in a fast-paced, growing environment. Come join us and help create a delightful experience for our customers. How You Will Make a Difference Review contract amendments and subscriptions to ensure accurate customer billing Create high value transactions such as usage based invoices Confirm various customer billing terms and meet those criteria Maintain a working knowledge of all standard processes to support and guide internal stakeholders as needed Assist in month, quarter, and year end close cycles by reporting accurate data Support in special Accounts Receivable and Accounting projects Participate in testing for billing improvement projects Identify opportunities to resolve challenges within the order to cash processes Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are Experience in accounts receivable platforms; Stripe, Zendesk, Salesforce, NetSuite is a plus 2-3 years of experience in a SaaS industry, experience with SOX a plus Basic understanding of accounting principals Experience supporting and testing billing system improvements Comfortable with both following and developing process documents Intermediate Excel skills (Pivot Tables, Index Match, Sum If, etc.) Must be able to thrive in a fast-paced, innovative environment including ability to remain flexible, proactive, resourceful, and efficient while interacting with internal and external stakeholders Ability to work collaboratively and effectively with others within and outside of Finance teams Extremely organized with good project management skills Must be able to work independently, take initiative in identifying needs, organizing work day, and make effective use of time Strong attention to accuracy and detail You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $72,000 — $108,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Posted 2 weeks ago

CME Associates logo
CME AssociatesEast Syracuse, NY

$21 - $25 / hour

Company Overview CME Associates, Inc. (CME) is an engineering technology firm providing comprehensive Construction Materials Evaluation and Technical Support Services. Our experts specialize in geotechnical engineering, construction materials evaluation, special inspections, geological sciences, subsurface exploration, and investigative engineering. Summary Join our team as a Billing & Accounting Administrator, where you’ll play a key role in ensuring smooth financial operations. In this full-time role, you’ll manage invoice processing, oversee accounts receivable, and handle a variety of essential accounting tasks that keep our business running efficiently. This position is based at CME’s Corporate Headquarters in East Syracuse, NY, with a standard schedule of Monday through Friday, 8:00 AM to 4:30 PM. Responsibilities Invoicing Prepare and process client invoices accurately and in alignment with established schedules. Enter sales data into QuickBooks with precision and attention to detail. Ensure timely distribution of invoices on a monthly basis and according to client-specific timelines. Accounts Receivable Perform proactive follow-up on outstanding accounts to maintain healthy cash flow. Generate, review, and maintain comprehensive A/R reports for internal tracking. Update QuickBooks regularly with current receivable information. Organize and securely store all supporting documentation related to financial reports and conclusions. Maintain clear, professional communication with internal teams and external clients to resolve inquiries and ensure accuracy. Qualifications High school diploma required; an associate degree in business, accounting, or a related field is preferred. Proficiency in Microsoft Office Suite—especially Excel, Word, and Outlook—with strong ability to create and manage spreadsheets and analyze data in Excel. Familiarity with QuickBooks or similar accounting platforms is highly desirable. Exceptional organizational abilities and outstanding verbal and written communication skills. Compensation: $21 - 25 / hour Benefits and Perks CME offers competitive wages and all benefits listed here: Health, Dental, Vision, 401K, Health Savings Account, Supplemental Insurance Products, and Paid Time Off (including Holiday, Vacation, Sick and Personal) for full-time employees. This is an Equal Employment Opportunity. All qualified applicants will be afforded equal employment opportunity without regard to race, color, sex, age, marital status, sexual orientation, gender identity, religion, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, and local laws. CME Associates, Inc. is an Affirmative Action Employer.A New York State Certified Woman Owned Business Enterprise (WBE). Powered by JazzHR

Posted today

Elite Dermatology logo
Elite DermatologyLas Cruces, New Mexico
Benefits: Employee discounts Opportunity for advancement Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone. Responsibilities Processing insurance claims through both private insurance and Medicaid/Medicare Note and process all necessary forms from the insurance Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures Work with doctor’s offices and hospitals to obtain charge information and billing details Enter all billing and payment information into the system properly and without errors Answer phones, assist clients with questions, take messages, and screen calls Process patient payments Ensure funds are properly allocated Maintains the highest level of confidentiality Bill medical insurance claims in a timely manner Work denials Establish and maintain credentialing for practice/providers Send delinquent accounts to collections Strictly adhere to HIPAA standards Qualifications Strong customer service skills Previous experience with medical coding or billing required Strong organization skills Excellent attention to detail Team player Note: This position is in-person (not remote) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Us: At Elite Dermatology, we’re committed to providing a superior level of care in a friendly and personalized environment. We are a privately owned, fast-paced, specialized medical practice who takes pride in providing Las Cruces & surrounding areas with options for their skin care needs. Our employees are part of a work culture that promotes teamwork and great patient care. In order to be a part of our team, you must be detail oriented, have a friendly personality, and hold yourself to the highest ethical standards.

Posted 30+ days ago

Nuvance Health logo
Nuvance HealthNew Milford, Connecticut

$21 - $42 / hour

Description Position at Danbury Hospital Summary: Supports New Milford's Behavioral Health Clinic to include: charge entry-billing, data collection and entry for state grant, chart review and compliance, receptionist and scheduling of new and existing patients. Responsibilities: 1. Reviews each billing encounter form. Uses knowledge of coding to question providers on noncompliance issues on form. Works with providers to resolve issues. 2. Responsible for the completeness and compliance of medical records at the New Milford Behavioral Health Department. Responsible for maintaining the patient listing database (DMHAS-Department of Mental Health and Addiction Services). 3. Participates in performance improvement projects related to chart compliance. Performs chart audits to assure that all requirements are met. 4. Provides reception to customers and communicates pleasantly and effectively. 5. Answers phones, routes calls, takes messages, conveys information and assures accurate communication. 6. Weekly productivity review for clinicians. 7. Catchment Area Council Representative for NMBH - Grant Obligation. 8. State Local Mental Health Authority Provider Representative for NMBH. 9. May be cross trained to provide coverage across the service line as needed. 10. Fulfills all compliance responsibilities related to the position. 11. Performs other duties as assigned. Other Information: Required: Computer, phone, dealing with potentially emotionally compromised patients. Knowledge of coding procedures. Minimum Experience: three years Desired: Bachelors Degree preferred. Working Conditions: Manual: Little or no manual skills/motor coord & finger dexterity Occupational: Little or no potential for occupational risk Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force Physical Environment: Generally pleasant working conditions Company: Danbury Hospital Org Unit: 472 Department: Behavioral Health NMH Exempt: No Salary Range: $21.49 - $41.73 Hourly

Posted 1 week ago

G logo
Guardian Pharmacy Services ManagementIndianapolis, Indiana
Indianapolis, Indiana, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of Indiana, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Indianapolis, Indiana. Why Guardian Pharmacy of Indiana ? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Schedule: Monday- Friday 9:00am- 6:00pm Responsible for processing customer bills and insurance claims in an accurate and timely manner. This includes assisting with all daily and month-end billing functions, procedures and reporting. Provides excellent customer service to patients, caregivers, medical providers and insurance carriers. ATTRIBUTES REQUIRED: Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy Relational – ability to build relationships with business unit management and become “trusted advisor.” Strategy and Planning – ability to think ahead, plan and manage time efficiently. Problem Solving – ability to analyze causes and solve problems at functional level. Team Oriented – ability to work effectively and collaboratively with all team members. ESSENTIAL JOB FUNCTIONS (include the following): Research and establish patient eligibility coverage with insurance providers including private individuals and/or government entities. Reverify benefit coverage criteria as needed for claims follow up. Accurately enters and/or updates patient/insurance information into billing system. Maintain and continually audit patient files and corresponding documentation necessary to defend third party audits and ensure payer and company compliance. Accurately enter patient information into the pharmacy system. Provide assistance and timely response to all billing customer inquiries via phone or electronic communications. Research and resolve patient billing issues regarding insurance eligibility, coverage, and related benefits. Provide guidance and support to resident or responsible party by running Medicare plan comparisons during open enrollment and special enrollment periods. Proactively review patient profiles, drug regimens and insurance coverage to evaluate options to save resident money. Responsible for completion of daily census, admit, discharge, and room changes for the facilities assigned. Process patient payments, returns, and credits. Transmit individual credit card payments as needed. May pursue payment from delinquent accounts and make payment arrangements. Research, identify and organize requested audit documentation in timely manner. Perform prescription claims adjudication including communication with insurance companies regarding rejected claims, eligibility, prior authorizations or other issues as needed. Make corrections as needed and rebill claims as necessary. Develop knowledge and understanding in pharmacy facility billing requirements (Medicare, Medicaid, Prescription Drug Plans (PDPs) and Third-Party Insurances) Develop proficiency in the utilization of pharmacy information systems to meet operational needs and regulatory requirements. This includes using pharmacy systems to process prior authorizations, resolve rejections, produce various reports as necessary, and complete billing functions. Rotate through other departments to gain working/functional knowledge of other department workflows. Follow all applicable government regulations including HIPAA. Work as a collaborative team member to meet the service goals of the pharmacy. Other essential functions and duties may be assigned as needed. EDUCATION AND/OR CERTIFICATIONS: High School Diploma or GED required. Pharmacy Technician license/certification/registration per state requirements; National Certification preferred (PTCB) may be required (pharmacy specific). SKILLS AND QUALIFICATIONS: 1+ years of related experience Advanced computer skills; pharmacy information system experience preferred. Ability to work independently and deliver to deadlines. Great attention to detail and accuracy Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines Quality minded; motivated to seek out errors and inquire about inaccuracies. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job. The noise level in the work environment is usually low to moderate. Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines. Requires desk work in office environment. Ability to work flexible hours. What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”Compensation & Financial Competitive pay 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund) Time Off Paid holidays and sick days Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.

Posted 30+ days ago

A logo
Acadia ExternalSan Juan, Puerto Rico
FUNCIONES ESENCIALES: Solicitar y procesar todas las facturas a terceros pagadores y pacientes, maximizando la re-imbursement de los servicios prestados para alcanzar los objetivos hospitalarios establecidos. Responsable de la entrada de datos precisa y oportuna de los cargos, pagos, ajustes y otras transacciones a las cuentas del paciente según sea necesario para incluir tanto el seguro como la facturación del paciente por los cargos incurridos. Responsable del seguimiento oportuno de las compañías de seguros en la facturación presentada con el fin de permitir un flujo de caja eficaz y eficiente de los créditos hospitalarios. Registre tanto el aire acondicionado como el efectivo misceláneo. Prepare depósitos bancarios y registre efectivo y ajustes en los registros de los pacientes según sea necesario. Equilibre A/R y mantenga los informes de soporte según la política del departamento. Recuperar y realizar la facturación electrónica a las compañías de seguros de manera oportuna. Realice llamadas de seguimiento a compañías de seguros y garantes según sea necesario. OTRAS FUNCIONES: Realice otras funciones y tareas según lo asignado. REQUISITOS DE EDUCACION/EXPERIENCIA/SKILL: Se requiere diploma de escuela secundaria o equivalente. Se prefiere el trabajo adicional del curso universitario. Tres años de experiencia en oficina de negocios, preferiblemente en un hospital u consultorio médico. LICENCIAS/DESIGNACIONES/CERTIFICACIONES: No aplicable REQUISITOS REGULATORIOS ADICIONALES:

Posted 30+ days ago

Right at Home logo
Right at HomeBirmingham, Alabama

$18+ / hour

Right at Home is a Home Health company that provides Nursing and Therapy services in the homes of patients throughout Alabama. Right at Home is a Preferred Provider of BlueCross BlueShield of Alabama. Billing Specialist duties and responsibilities Billing Specialists perform many accounting, customer service and organizational tasks to promote the financial health of their organization. These duties and responsibilities often include: Maintaining the billing and medical coding for BlueCross BlueShield of Alabama Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors Creating invoices and billing materials to be sent directly to a customer or patient Inputting payment history, upcoming payment information or other financial data into an individual account Finding financial solutions for patients or customers who may need payment assistance Informing patients or customers of any missed or upcoming payment deadlines Calculating and tracking various company financial statements Translating medical code if working in a medical setting A Billing Specialist uses soft skills, technical abilities and industry-specific knowledge to manage their organization’s accounts, including: Strong communication, including writing, speaking and active listening Great customer service skills, including interpersonal conversation, patience and empathy Good problem-solving and critical thinking skills In-depth knowledge of industry best practices Basic math, bookkeeping and accounting skills Organization, time management and prioritization abilities Ability to be discreet and maintain the security of patient or customer information Effective computer skills to input to use bookkeeping and account management software in a timely and efficient manner Understanding of industry-specific policies, such as HIPAA regulations for health care Compensation: $18.00 per hour Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Posted 30+ days ago

Latitude logo
LatitudeScottsdale, Arizona

$27 - $28 / hour

A leading technology and defense organization is seeking a skilled Advanced Billing Associate to support their finance team. This organization develops cutting-edge solutions across multiple domains, utilizing technologies like Artificial Intelligence, Cloud Computing, and Blockchain to support critical missions. In this role, you will be an integral part of a high-performing team, helping to lower overall billing cycle times and increase collections accuracy. You’ll prepare a high volume of invoices monthly, ensuring compliance with U.S. GAAP and internal standards. This position offers a collaborative, forward-thinking environment with opportunities for professional growth. Key Responsibilities: Prepare and process a high volume of Firm Fixed Price (FFP), Time & Material (T&M), and commercial invoices monthly. Ensure accuracy, timeliness, and compliance with company billing procedures and U.S. GAAP. Maintain billing records within financial systems to support audits and reporting. Collaborate with internal teams to address discrepancies and support revenue, EBIT, and cash goals. Adhere to billing policies and ensure successful internal and external audit readiness. Required Qualifications: High School Diploma or equivalent and a minimum of 4 years of relevant billing, accounting, or finance experience. Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred. Working knowledge of accounting processes and practices. U.S. Citizenship required due to the nature of work performed. Familiarity with Federal Acquisition Regulations (FAR), DFAR, DCAA, DCMA, DoD, CAS, and Sarbanes-Oxley preferred. Proficiency in Microsoft Excel and accounting software such as Hyperion Essbase or Oracle. Preferred Attributes: Strong organizational and time management skills. Excellent communication, analytical, and problem-solving abilities. Team-oriented mindset and commitment to ongoing professional development $27 - $28 an hour

Posted 30+ days ago

N logo
New York Plastic Surgical GroupGarden City, New York

$26 - $28 / hour

A bout us : New York Plastic Surgical Group (NYPS Group) is the largest and longest-running private and academic plastic surgery practice in the United States. With more than 20 board-certified plastic surgeons practicing across 10+ affiliated offices, ambulatory surgery centers, and over 20 hospitals, NYPS Group provides expert, comprehensive, and compassionate care. Founded in 1948, NYPS Group, a division of Long Island Plastic Surgical Group, is one of the nation’s most well-established plastic surgery practices, offering patients the collective expertise of specialty-trained surgeons dedicated to achieving exceptional outcomes. Required Experience : Minimum of 3 years of medical billing experience Strong working knowledge of ICD-10 and CPT coding In-depth understanding of medical coding guidelines and practices Proficient in reviewing and analyzing operative reports for accurate coding Excellent written and verbal communication skills Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment Key Responsibilities: Verify insurance coverage for all patient encounters Update patient demographics and insurance information in Nextech Send non-participating letters to new patients seen by the practice (hospital or office) Accurately enter all charges in a timely manner Analyze operative reports and abstract information accurately for coding purposes Maintain and update EMR and “Scheduled Not Billed” reports to ensure timely claim submission Complete all workers’ compensation and no-fault forms with accuracy Review and run daily charge entry reports to ensure accuracy and completeness Assist with other billing-related tasks as Education Requirements: High School Diploma or GED required CPC (Certified Professional Coder) certification preferred Location: Garden City (Hybrid Schedule ) ( Training will be conducted at our Garden City location for a period of 1–3 months ) . Compensation: $26.00-$28.00 WHAT WE OFFER: Comprehensive Health Benefits: Medical, Dental , and Vision Coverage . Voluntary Benefits: Options include Aflac (short-term disability, hospital, accident, and cancer coverage), long-term disability, life insurance, and pet insurance. Paid Time Off: 19 PTO days per year, in addition to 8 paid holidays. Retirement Benefits: 401(k) plan with a discretionary company match. Cosmetic & Med Spa Perks: Employee discounts on services and products at Deep Blue Med Spa. Additional discounts through PLUM and Work Advantage programs.

Posted 3 days ago

Clarity Clinic logo
Clarity ClinicChicago, Illinois
Clarity Clinic is an interdisciplinary group private practice of Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional holistic care. Our staff of Psychiatrists, Advanced Practice Providers and Psychotherapists offer the latest medication, psychological assessment, and therapy treatment as we help guide our patients toward mental wellness and a balanced personal and professional lifestyle. Our team offers a broad range of specialties, services, and orientations to support and help all people regardless of their place in life. This multidisciplinary approach allows us to provide holistic care in psychiatry, psychotherapy and much more. At Clarity Clinic, we are seeking a Customer Service Representative to work in our Billing and Reimbursement department. Location: ****Candidates must be based in the state of Illinois**** Fully remote within Illinois In this role, you will: Ensure that patients are treated with the highest level of confidentiality and professionalism. Maintain incoming patient calls and responding to voicemails promptly, courteously, and professionally while de-escalating situations involving dissatisfied customers by offering assistance and support. Assists billing staff with basic office duties (i.e., pulling notes, EOBs, payment receipts etc..) as needed. Manage the patient billing emails and portal messages with prompt resolution in a courteous and professional manner. Support as Liaison between billing and operations, offering support as it relates to billing and patient balance inquiries. Responsible for Self-Pay AR and management of accounts with credit cards on file. Collects patient payments and assists in posting payments as it relates to our collection processes. Responsible for reviewing, identifying, and sending qualified accounts to collections. Identify patient and insurance credits/refunds. Create and manage patient payment plans. Manage and run weekly statement files. Responsible for return mail. Handle mailing secondary claims to insurance companies, attaching copies of primary EOB. Handle mailing collection letters to both insurance and patient as instructed by collection staff. Work various tasks assigned as needed. Maintain the strictest confidentiality according to the guidelines of company policies. Stay abreast of and comply with all state and federal laws including HIPAA, ADA, OSHA, and FLSA. Attend meetings as required. Participate in development and training activities as required by management. Adapt to change in positive and professional manner. Minimum Requirements: BS/BA degree preferred or two years of medical billing and customer service experience is preferred. Heavy focus on high volume phone calls and emails. Bilingual is a plus! Please stay alert to protect yourself from sophisticated job scams during the recruiting process. Only emails that come from claritychi.com are legitimate recruiting messages. Our HR Team will not send emails from other domains, or message you using WhatsApp or text messaging. We conduct all interviews by phone or video, and we will never ask you for money or to download software either during the interview process, credentialing or during our onboarding process. More tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html

Posted 30+ days ago

Rf-Smart logo
Rf-SmartJacksonville, Florida
Professional Services Software Billing Specialist Jacksonville, FL (Onsite/Hybrid schedule) We Exist to Transform our Customers and Change Lives Position Overview The Professional Services Software Billing Specialist is responsible for managing the end-to-end billing process for professional services engagements. This role ensures accurate and timely invoicing, proper contract alignment, and compliance with company policies and customer agreements. The ideal candidate will be detail-oriented, highly organized, and capable of working cross-functionally with various teams. Key Responsibilities Manage and execute end-to-end billing operations for professional services projects using SuiteProjects Pro (OpenAir) and NetSuite . Review project contracts, statements of work (SOWs), and change orders to ensure accurate billing terms and revenue recognition practices. Generate and issue client invoices based on time and materials (T&M), fixed fee, and milestone-based billing structures. Collaborate with project managers to track billable hours, expenses, and project progress for accurate invoice generation. Monitor billing schedules and ensure adherence to customer contract terms and timelines. Perform reconciliations between OpenAir and NetSuite to ensure accurate data flow and financial reporting. Identify and resolve billing discrepancies or issues in collaboration with internal teams and clients. Respond to client inquiries related to invoices, billing schedules, and payment terms in a timely and professional manner. Assist with month-end close activities related to professional services revenue, including journal entries and revenue recognition validation. Support audits by providing billing records, reports, and documentation as needed. Recommend and implement process improvements for billing efficiency and accuracy. Perform Ad-Hoc duties as assigned. Required Qualifications High school diploma with 2–4 years of billing and invoicing (preferably in professional services or the software industry.) Strong understanding of project-based billing, time-and-materials, and fixed-fee contract structures. Experience with ERP, PSA (Professional Services Automation), or billing systems (e.g., NetSuite, Oracle, Salesforce, or similar). Proficiency in Microsoft Excel and other financial analysis tools. Strong attention to detail, organizational skills, and ability to manage multiple priorities. Excellent communication and interpersonal skills for collaborating with customers and internal teams. Preferred Qualifications Associate’s degree in Business, or related field or experience in lieu of degree. Experience using NetSuite SuiteProjects Pro (OpenAir) for billing, time tracking, and expenses. Experience with integration between NetSuite SuiteProjects Pro (OpenAir) and NetSuite. Prior exposure to global billing practices and multi-currency invoicing. Key Competencies Accuracy and attention to detail Problem-solving and analytical mindset Strong customer service orientation Ability to thrive in a fast-paced, deadline-driven environment Team player with cross-functional collaboration skills Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now

Posted 3 weeks ago

NOMS Healthcare logo
NOMS HealthcareNorwalk, Ohio
Who We Are: NOMS Healthcare provides a different approach to healthcare. We are physician owned and physician led, where patient care is top of mind for all employees. Our goal is to continually improve our scope and depth of service based on the ever-changing needs of our patients. NOMS is also committed to taking an active role in the betterment of our community, particularly related to healthcare matters affecting our fellow citizens. We develop and support health care practices recognized for exceeding patient expectations, thereby setting the standard for excellence in Northern Ohio. At the heart of our culture are the values that guide everything we do: Trust, Teamwork, Patient-Centered Care, Community Focus, and High Quality . These principles are more than words on a page — they shape how we serve, collaborate, and grow together. Do our values speak to you? We are rapidly expanding and want you to join our team! The Challenge (Job Summary) As a Healthcare Billing Specialist, you are responsible for processing office professional charges which include updating procedure and diagnosis codes within the database along with maintaining fee tickets. You will ensure accurate and timely submissions of claims to insurance companies while adhering to relevant regulations and guidelines. You will be able to showcase your commitment to delivering excellent customer service to patients and insurance partners. Your Day to Day & Essential Functions: You’ll comply with HIPAA and OSHA regulations and policies. You’ll maintain the fee ticket system including creating, updating, and printing tickets as necessary. You’ll enter billing information into the EMR system, ensuring all necessary codes and documentation are included. You’ll gather, audit, and correct fee tickets by checking for accurate patient demographics. You’ll total charges by monitoring patient’s chart to verify fee ticket information. You’ll provide clear and accurate explanations of charges to patients, addressing any billing inquiries. You will scan appropriate patient paperwork into charts and complete all patient form requests. You will ensure proper coding of medical procedures and diagnoses according to established coding guidelines. You will ensure billing practices comply with relevant laws, regulations, and privacy standards. What You Need to Succeed (Competencies and Education): Knowledge of EMR systems. Knowledge of coding policies and procedures. Knowledge of CPT, ICD-10 and insurance terminology. Skill in using computers and office software for data entry, record-keeping, and generating reports. Skill in identifying and resolving problems. Ability to navigate EMR system. Ability to examine patient insurance documents for accuracy and completeness. Ability to project a pleasant and professional image. High School graduate or GED. Minimum of two years working of medical billing or coding preferred. What We Offer You: A Wonderful Environment: This position is based in Norwalk, Ohio. The office has a great team full of positive people, and the opportunity to work with stellar patients. Benefits: NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program. Competitive Pay: We are proud to be an organization offering competitive pay in the area. Our Human Resources team looks at wages on an annual basis to ensure we are in line with our competitors. Career Growth & Development Opportunities: We value promoting from within and have leadership and development training programs for individuals who want to move up. We are proud to have managers who have started as medical receptionists and have worked their way up. Working Conditions: There is a combination of exam rooms and medical offices. There is frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinical environment. NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.

Posted 1 week ago

OU Health logo
OU HealthOklahoma City, Oklahoma
Position Title: Billing Specialist- Dean McGee Eye Institute- Oklahoma Health Center Department: General Overhead Job Description: General Description: Reviews and evaluates hospital outpatient medical record documentation to assign, sequence, edit and/or validate the appropriate ICD-10-CM and HCPCS/CPT codes. Performs coding and/or code validation across OUH. Applies all appropriate coding guidelines and criteria for code selections. Adheres to Company policies and procedures for the assignment of complete, accurate, timely, and consistent codes for diagnoses and procedures. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Using, ICD-10-CM and/or HCPCS/CPT, primarily assigns, validates, and/or edits codes the following patient types: Emergency Room (ED) Recurring (RCR) Clinical (CLI) records Assigns, validates, and/or edits procedure categories and modifiers (when applicable) Maintains or exceeds established productivity standards Maintains or exceeds established accuracy standards Initiates, validates, and/or edits physician queries in compliance with Company policy where appropriate Reviews all official data quality standards, coding guidelines, Company policies and procedures, and clinical/medical resources to assure coding knowledge and skills remain current Utilizes the complete medical record documentation in code assignment, validation, and/or editing of codes Follows all applicable coding guidance in assigning, sequencing, validation, and/or editing of codes Meets all educational requirements as stated in current Company policy Initiates, validates, and/or edits physician queries in compliance with Company policy when appropriate Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement” General Responsibilities: Performs other duties as assigned Minimum Qualifications : Education: High School diploma or GED required. Undergraduate Associate's or Bachelor's degree in HIM/HIT preferred. Experience: Zero (0)- Three (3) years of acute care outpatient coding experience required with 3 years healthcare experience strongly preferred. License(s)/Certification(s)/Registration(s) Required: RHIA, RHIT, CCS, CCA, or CPC preferred. Knowledge, Skills and Abilities: Coding Technical Skills - ICD-10-CM, HCPCS/CPT-4, and APCs. Analytical Skills - effective evaluation, synthesis and use of information gathered. Organization - establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi-task. Communication - communicates clearly and concisely. Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems. PC Skills - demonstrates proficiency in Microsoft Office applications and others as required. Quality Orientation - accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Work Independently - is self-supporting; not needing to rely on others to complete a job. Current OU Health Employees- Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

Posted 4 days ago

C logo
Children's Hospital and Health SystemWest Allis, Wisconsin
At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Job Summary Supervises the activities of the Hospital Billing Department relating to claims, follow-up, credits, variances, and denials for hospital based services. Primary responsibilities are for staffing plans, schedules, productivity, quality assurance, performance management, and coaching and development of staff. Works collaboratively with staff, peers, and department Manager to achieve goals set forth by Patient Financial Services leadership. Essential Functions Ensures adequate staffing for the Hospital Billing functions for claims, follow-up, credits, variance, and denials. Ensures adequate staffing by daily review of the PPL calendar and workqueue volumes. Monitors and approves PPL in accordance with organizational and departmental policy. Provides resource support to staff related to department responsibilities and operations as well as computer systems and procedures. In collaboration with the department Manager, the Hospital Billing Supervisor develops productivity targets and reports to measure and assess the productivity of Hospital Billing staff. Reports out productivity measures to include unique accounts worked, account activity scoring, and dollars recovered per staff person. Assesses staff goals and makes adjustments based on business variables. Assesses individual staff performance related to productivity on a regular basis and utilizes action planning tools to help staff achieve productivity goals. In collaboration with the Revenue Cycle Training and Education Services teams, ensures the quality audit process is effective and representative of individual staff performance. Works with the Revenue Cycle Training Team to develop quality markers for audit and assessment, and to develop and maintain the audit tool. Responsible for the monitoring and delivery of performance feedback to Hospital Billing staff. Delivers productivity and quality feedback to staff on a regular (at least monthly) basis. Delivers feedback as well as training, business, and policy updates as needed. Utilizes the performance management tool to document performance throughout the year. Prepares staff reviews according to department practice and in collaboration with the department Manager. Delivers reviews to staff. Prepares corrective action and performance improvement documents for staff when needed. Collaborates with and obtains approval from the department Manager and the Human Resources representative for corrective action and performance improvement documents. Delivers corrective action and performance improvement feedback and documents to staff. Daily monitoring of billing reports and dashboards to ensure debit and credit receivables are worked in a timely and efficient manner. In particular the Hospital Billing Supervisor should on a daily basis review and interpret total candidate for bill, total denials, total credits, claim submissions including claim skips, claim runs, claim edits, and DNB’s. Participates in the interview team for all new employees and supplies input to the department Manager on the selection of new employees. Orients new employees to the policies and procedures specific to the Hospital Billing department. Receives, investigates and responds to problems and/or questions from parents, physicians, payers and departments. Determines and initiates appropriate action or refers to appropriate personnel for follow-up. Assists in the development and encourages the adoption of process improvement changes that enhance the billing experience. Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development People Management Responsibility Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development Education Bachelor's Degree in Business Administration or a closely related field Preferred Experience 2+ years of supervisory/lead experience in hospital or large physician office billing leading and working with teams and data collection and analysis, as well as the proven ability to manage multiple projects simultaneously. Required and 2+ years Requires proficiency in hospital patient accounting procedures usually acquired through two years of hospital accounts receivable collection experience. Required and Computer related experience with spreadsheets. Required Knowledge, Skills and Abilities Requires the ability to analyze problems relating to the efficiency of the billing and collection functions as well as resolve employee relations issues. Requires excellent communication skills in order to direct the work of, advise, and counsel employees. Requires excellent communication skills in order to effectively interact and work with employees from other departments and payer representatives in the resolution of problems. Analytical and critical thinking skills to make independent decisions in a complex fast paced environment. Excellent organizational skills required for prioritizing workload. Required for All Jobs This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:

Posted 4 days ago

ZOLL Medical logo
ZOLL MedicalBroomfield, Ohio

$171,500 - $185,000 / year

Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. Job Summary ZOLL is looking for a Director of Product Management to provide the vision and leadership for ZOLL's Billing software product line. This individual must possess an entrepreneurial spirit; excellent market vision, and the passion to make that vision a reality. You'll be starting from a position of strength as ZOLL is the market leader in providing integrated technology solutions to Emergency Medical Services (EMS), Fire markets, and broader healthcare markets. We are seeking a strong leader to help develop the market and position the portfolio for future growth. Essential Functions Serve as a product strategy SME, driving and implementing the roadmap for your product portfolio Build relationships with customers to inform product roadmap and communicate product vision Set the product direction to enable the company to hit its revenue and profitability targets for your products Bring to market revenue-generating, customer-driven software products while managing the entire product lifecycle from strategy to execution Identify market opportunities through customer research and insights Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers Inform product decisions with quantitative and qualitative data Lead, create, and launch market-leading product offerings in partnership with other groups such as sales, marketing and engineering Own the portfolio P&L, market segmentation, pricing strategy, competitive landscape, and positioning for the product offerings Develop and implement a company-wide go-to-market plan, working with all departments to execute Directly oversee the work of a team of product managers and product owners Required/Preferred Education and Experience Bachelor's degree in Computer Science, related Engineering subject preferred 7+ years of experience working in R&D within a software technology organization required and 3+ years of experience leading high performing teamsrequired and Experience delivering solutions in Digital Health and Healthcare IT spacepreferred and Experience in Healthcare and EMS billingpreferred and Experience setting pricing strategy preferred Knowledge, Skills and Abilities Advanced understanding of software development lifecycle; with ability to adjust using agile and waterfall methodologies and DevOps mindset Understanding of EMS Software market and broader revenue cycle management Broad base of business skills including business case development, financial acumen, product positioning, pricing strategy Demonstrated success in translating customer problems into solutions Strong technical acumen and analytical skills, with deep understanding of Cloud based delivery model Excellent speaking and presentation skills Highly collaborative team builder with the ability to influence others across all functional disciplines Travel Requirements Ability to travel up to 30% ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $171,500.00 to $185,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com . Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

Posted 4 days ago

Disaster Kleenup Specialists logo
Disaster Kleenup SpecialistsSand City, California

$25 - $29 / hour

Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Free uniforms Opportunity for advancement Training & development Vision insurance Disaster Kleenup Specialists – [Sand City, CA] We are looking for a motivated Xactimate Restoration Billing Specialist to join our on-site team. If you’re dependable, customer-focused, and ready to take on an ever-changing, high-energy environment, this is the role for you. Responsibilities: Create and manage job files Prepare accurate estimate drafts in Xactimate for water mitigation projects Maintain project flow charts Handle customer follow-ups and calls Process monitoring forms Coordinate with insurance adjusters for billing resolution Assist with general office duties and answer phones Qualifications: 2+ years of Xactimate experience Proficiency with Microsoft Office (Outlook, Word, Excel) Strong organizational, oral, and written communication skills Valid driver’s license required Restoration industry knowledge preferred This is an in-person role located at our Sand City, CA office. The Ream Companies will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if The Ream Companies is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Compensation: $25.00 - $29.00 per hour

Posted 3 days ago

Servpro logo
ServproBear, Delaware
SERVPRO of Bear New Castle is hiring an Billing Clerk ! Benefits SERVPRO offers: Competitive compensation Superior benefits Career progression Professional development And more! As a Billing Clerk, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace. Key Responsibilities Documents detailed notes on accounts as needed to communicate account status and to document account queries for both internal and external parties. Identifies trends affecting the client's A/R; collaborates with the operational team to ensure the client's account and works it daily on a timely basis. Reviews the status of open accounts and contacts insurance companies and customers to resolve unpaid claims. Enter customer and insurance information in Workcenter2.0 and Excel spreadsheets. Answers or returns phone call to customers or clients regarding account status in a timely matter. Contacts and/or checks insurance company portals to resolve payment denials and claim correction issues. Identify and bill secondary or tertiary insurances. Files charges and payments in accordance with the current filing methods in place. Follows Management policies and procedures. Reports compliance concerns. Participates in corrective action for compliance related issues as needed. Cooperates with compliance auditing, and investigations. Other duties as assigned. Accepts additional responsibilities willingly. Cross- training on all systems to ensure a check and balance internally. Position Requirements High school diploma/GED (preferred) Must be knowledgeable in Microsoft Office Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Skills/Physical Demands/Competencies This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Posted 6 days ago

Babylon Dental Care logo
Babylon Dental CareWest Babylon, New York

$25 - $28 / hour

Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Orthodontic Billing Specialist "Treating people like family for over 42 years and creating an experience that exceeds an expectation" Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking an Orthodontic Billing Specialist to infuse new energy into our Insurance/Front Desk teams. Our Great South Bay location in West Babylon, NY and our Gateway Plaza location in Patchogue, NY are welcoming and warm environments, intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success, while offering opportunities for growth and advancement, if desired by the professional. Why Babylon Dental Care? A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve. Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be. Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member's growth, ensuring that your career flourishes with us. What you can expect: A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role. Training! We will train you to become a great Orthodontic Billing Specialist and our (unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Insurance/Ortho Coordinators have moved into roles as Front Desk Team Leads, Insurance Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. We give plenty of support and we’re with you every step of the way! You start your BDC journey with a 15-day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as an Insurance Coordinator. What we will ask of you: Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your steppingstone to success and professional growth within our practice! The sky’s the limit! Our insurance department is very busy, so we need someone who is: Reliable and team orientated. Out of the box thinker and collaborative to support our growth. Empathic and compassionate. High level of professional presence. Ability to multi-task in a fast-paced environment. Open to learn all about technologies that will enhance our patient care and service. Self-motivated, takes initiative without constant direction. Calm under pressure, strong communicator. Strong Mathematical skills. We expect you to be personally responsible for being on-time and present for every shift you work and always willing to go the extra mile for our patients! Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role. Here’s an example of what a Insurance/Ortho Billing Specialist might do in a day: Educate our patients about the details of their orthodontic treatment plan and associated fees after our Orthodontist has diagnosed and reviewed their options with them. You potentially clarify what the patient may have heard or "think" they heard. This can be in collaboration with our Patient Coordinators. Help patients understand their dental insurance benefits (ortho specific) and their potential out of pocket costs associated with the dental care they want or need. Review with Patient Coordinators our patient’s financial responsibility based on any Insurance pre-determinations. You will essentially be mentoring our Patient Coordinators in developing a greater sense of Ortho Insurance Billing. Monitor Pre-determinations sent to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care. Communicate with Patient Coordinators and or Ortho team about any issues that may arise. Collaborate with our financial team and or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care. Comfortable with keeping up to date with email communications as the day goes on, responding when appropriate and necessary. Closely monitor any claims denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment. Assisting Orthodontist with any further documentation needed to secure timely payment of claim. Constant collaborator in helping Front Desk team increase their knowledge of ortho insurance billing. Mentoring new team members when comfortable and can create value. Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus! Generate and review reports, when directed. Helping when needed to re-credential Orthodontist within the Practices. Proactively follow up on any outstanding Ortho Insurance claims and resolve to obtain payment. Enter Ortho Insurance payments accurately. Verify eligibility and benefits for ortho patients. Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information. Help assume responsibility to decrease accounts receivable on any Ortho accounts. Prepare nightly Practice close outs, which include spreadsheets for both Partners and Bookkeeper reconciliations. Participate in bi-weekly “huddle” calls with Leadership, preparing proper huddle sheets beforehand to promote an organized and productive call. Assist patients in setting up re-occurring charges for Ortho case payments. Review with Ortho team contracts for patient’s treatment. May also need to review with patient directly throughout their care. We're looking for someone who has: Three or more years’ experience in dental insurance and or Ortho billing departments. General dental practice experience is a must, three to five years preferred. Orthodontic billing experience of three to five years will be valued greatly. Flexibility regarding scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Insurance/Ortho Billing Specialists work every other Saturday. Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice. Excellent attention to detail and high follow through. The ability to calculate percentages accurately and quickly. Very strong math skills. Strong ability to understand and explain EOB's. A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications with patients regarding sensitive financial concerns. Outstanding teamwork skills and the ability work with a diverse group of people. Bi-lingual in English and Spanish welcomed. Education: High school or equivalent (Required). College degree preferred. Babylon Dental Care Perks: Competitive Compensation: Earn $25 to $28 per hour, reflective of your skills and dedication. Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one. Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work. Are you ready to make a tangible difference in people's lives, contribute to a meaningful legacy, and grow your career in a supportive and dynamic environment? If so, Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles, but to create them, within our community and our team. Apply today and embark on a journey where your work truly matters. Visit our website to learn more about our organization and the exciting opportunity to be part of a team that provides exceptional dental care and exceeding patient expectations. Also, get a firsthand view of what it’s like to be a member of our team by watching video interviews with our team members on Youtube.com/BabylonDentalCareGSB We look forward to meeting you! Compensation: $25.00 - $28.00 per hour At Babylon Dental Care , we don’t just strive for excellence—we redefine it. Our goal is to be a Category of One dental practice—where the patient experience is elevated to a level so exceptional that we stand apart from all other dental practices. This isn’t just a workplace; it’s a community where we challenge, support, and inspire each other to be the best versions of ourselves. We Don’t Just Hire Employees—We Invest in Careers Whether you’re starting at the front desk, assisting chairside, or managing patient relationships, we offer continuous training, leadership development, and mentorship to help you grow. OUR CORE VALUES TEAMWORK We create a culture of teamwork in which staff members willingly help one another reach their potential for the greater good of BDC and our patients. GROWTH MINDSET We foster an environment that welcomes and supports creativity and intelligence, allowing the individual and company to continually grow and improve. SERVING We are committed to serving our patients and one another with genuine respect in a warm and inviting atmosphere. QUALITY our focus is a commitment to excellence in all that we do resulting in superior quality of service. OVER DELIVER We are passionate about giving more in value to our patients, our community, and our practice that what we expect in return. ETHICAL We trust one another to be ethical and act with honesty and integrity at all times. FUN Smile, laugh, and bring positive energy to our jobs.

Posted 1 week ago

H logo
Healthcare Outcomes Performance CompanyPhoenix, Arizona
At HOPCo , we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following: Competitive Health & Welfare Benefits HSA with qualifying HDHP plans with company match 401k plan after 6 months of service with company match (Part-time employees included) Employee Assistance Program that is available 24/7 to provide support Employee Appreciation Days Employee Wellness Events QUALIFICATIONS High school diploma/GED or equivalent working knowledge preferred. Minimum of two to three years of experience in medical billing. Prior experience working on claim errors in a claims management system preferred. Must have strong knowledge of resolution to payor edit reports, and reconciliation of clearinghouse and payor acceptance reports. Candidates with knowledge of ANSI formatting preferred. ESSENTIAL FUNCTIONS Responsible for working claim errors in claims management system ensuring clean claims are submitted timely to insurance carriers. Review and prepare claims for manual and/or electronic billing submission. Reviews insurance rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding rejections. Correct and identify billing errors and resubmit claims to insurance carriers. Update CAS segments on secondary electronic claims as needed. Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms as necessary to allow processing of claims to insurance plans. Verifies receipt of claim with insurance plans, determining the next appropriate action step. Researches all information needed to complete the billing process including obtaining information from providers, ancillary services staff, and patients. The Billing Specialist is responsible for the facilitation of patient billing and collection activities, following patient accounts through the billing process to the payor, working with the payor through claims processing, and ensuring reimbursement to the practice. Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks.

Posted 2 weeks ago

Klaviyo logo

Director, Product Management - Billing & Monetization

KlaviyoBoston, MA

$232,000 - $348,000 / year

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Job Description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

We’re looking for a Director Product Management to lead the vision, strategy, and execution of Klaviyo’s monetization and billing platform — with a single goal: make self-service purchasing and invoicing so simple, customers barely notice it happens.

You’ll own the end-to-end customer purchase and upgrade experience, ensuring it’s frictionless, easy to understand, and built to scale. You’ll lead a team of product managers responsible for subscriptions, entitlements, billing, and payments.

This role is equal parts product strategy, product execution and team management. You’ll work closely with Customer Success, Engineering, Finance, IT, Pricing Strategy, and Sales to serve the needs of our 100K+ self-service customers.

What You’ll Do

  • Drive innovation in monetization capabilities — enabling new pricing models and new customer experience with new technologies (e.g., AI Agents).
  • Set the strategy, and roadmap for Klaviyo self-service billing and payments infrastructure, ensuring it scales to support our growing  business and product offerings.
  • Own the customer purchase experience from checkout through renewal — designing intuitive, self-serve checkout experiences that maximize conversion and minimize friction.
  • Collaborate cross-functionally with Engineering, Finance, RevOps, and GTM to ensure accuracy, compliance, and operational efficiency.
  • Collaborate with cross-functional teams across  Engineering, Finance, IT, Pricing Strategy, and Klaivyo Product teams  to gather and prioritize requirements, translating them into scalable solutions that deliver exceptional user experiences.
  • Understand our customers' needs, pain points, and preferences. Use market research and analysis to stay ahead of industry trends.
  • Know the score and score more: Develop key metrics to track and identify improvements within the customer purchase journey. Use the insights to proactively identify and implement improvements.
  • Mentor and develop a high-performing team of product managers, fostering strategic thinking, accountability, and customer-obsessed execution.
  • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

  • 12+ years of product management experience, including 5+ leading billing, payments, or monetization systems in SaaS or fintech.
  • Analytical and data-driven, with a proven ability to define KPIs and drive measurable outcomes.
  • Hands-on Stripe expertise
  • Strong record of designing customer-first purchase and upgrade experiences.
  • Strategic thinker who is also willing to roll up their sleeves and get their hands dirty
  • Passionate about leveraging AI and automation to remove friction and anticipate customer needs. 
    • You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. 
  • Exceptional communicator and collaborator across technical, design and strategic domains.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. 

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:
$232,000$348,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. 

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.You can find our Job Applicant Privacy Notice here and here (FR).

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