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Solera Holdings, Inc logo
Solera Holdings, IncPoznan, OH
Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Role We are looking for a person who joins the Billing Team and will support us in our daily tasks What You'll Do Perform the monthly pre-billing and billing run Analyses of pre-billing and billing results Analyses, clarifications and resolutions on errors appearing while billing run Creation of manual invoices and credit notes Generation of quarter, half year and yearly invoices according to data delivered Addressing and resolving customer inquiries and disputes related to billing Answering the clients phone calls; calling back to the customers Performing price increases in the system incl. preparation of yearly price increase Monitoring over price groups used in billing, activation new/deactivation of old one Uploading invoices to customer payment portals Providing reports internal and external Customer Acquisition - handling of billing-related activities when a customer is acquired by another entity What You'll Bring Bachelor's degree in finance, Accounting, Business, or a related field (or equivalent work experience). Minimum of 2 years of experience in AR/ Billing / O2C Proven track record as a Billing specialist (must) Fluent German and English min. B2/C1 (must) Knowledge of other foreign language would be an asset; Knowledge of german law and regulations regarding billing, taxation, and best practices. MS Office fluency (Word, PowerPoint, Excel) Ability to enhance process and controls Very good customer service skills and client-focus attitude Ability to work well under pressure and meet deadlines. Ability to prioritize tasks and work in a fast-paced environment.

Posted 30+ days ago

Allegion plc logo
Allegion plcsouth kent, CT
Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. E-Billing Supervisor - Stanley Access Technologies, Remote CT Stanley Access Technologies, a division of Allegion, is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. E-Billing Supervisor The E-Billing Supervisor plays a pivotal role in guiding, monitoring, and leading the E-Billing team to ensure efficient and effective billing processes. This role requires a strategic thinker with a strong customer focus, capable of enhancing customer relationships and ensuring the timely and accurate submission of invoices. The Supervisor will be instrumental in driving process improvements, leading vendor on-boarding, and managing customer portals to optimize billing operations. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do Oversee and guide the Install and Service E-Billing Team, fostering a collaborative and high-performance culture. Empower team members to make informed decisions and provide coaching to support their professional development. Conduct performance evaluations, address performance issues, and ensure the team meets established KPIs. Submit invoices into customer portals, ensuring the effective use of portal services to manage and track billing items. Perform quality checks on team outputs to ensure accuracy and timeliness of submissions. Develop and implement E-Billing procedures and policies to streamline operations and improve efficiency. Resolve E-Billing issues by collaborating with internal teams (e.g., CRM, AR, Branches) and external customers. Establish and maintain professional relationships with customers, ensuring confidentiality and trust. Lead initiatives to set up and onboard new customers and portals, updating relevant systems and documentation. Identify opportunities for process improvements and assist in implementing changes to enhance service delivery. Complete daily, weekly, and monthly reporting, maintaining accurate trackers and documentation. Work closely with management to identify areas for improvement and contribute to strategic planning. What You Need to Succeed High School Diploma 4+ years of billing experience, with a preference for portal billing experience. Demonstrated experience in a leadership role, with a proven track record of team development and conflict resolution. Strong communication skills, both written and verbal, with the ability to engage effectively with staff and customers. Proficient in computer applications, including MS Word, MS Excel, and email. Fundamental understanding of accounting and billing practices. Detail-oriented with excellent organizational and follow-up skills. Ability to work well under pressure in a fast-paced environment, maintaining focus and productivity. Self-motivated, reliable, and capable of motivating others. A strong desire to learn and adapt to new challenges. Ability to work independently and as part of a team. Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you "be safe, be healthy". A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can "serve others, not yourself" Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Posted 30+ days ago

McLane Company, Inc. logo
McLane Company, Inc.Lockbourne, OH

$20+ / hour

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Billing Specialist accurately compiles the paperwork and billing information necessary for the Drivers' Load Packets to be ready at departure time and ensures accurate record keeping and receiving customer calls. Benefits you can count on: Pay rate: $19.50 per hour. Schedule: Monday through Friday Start time: 1:00 pm Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Billing Specialist: Separates invoices for office, customer, and driver. Reconciles lineouts via Order Processing, LCS, MARRS system or credit memo, and close loads via Order Processing. Verifies tote counts, adjust credits due to lineout, change total figures on invoices, and adjusts drivers pay sheets. Prints and compiles driver load packets with Stop and Pay Summary, Load Department Summary, and HazMat Sheets so that they are ready for departure time. Supports DC Management, crew leaders, and inventory control staff as directed. Communicates with drivers regarding billing status of loads. Answers telephone and direct callers. Other duties may be assigned. Qualifications you'll bring as a Billing Specialist: HS Diploma of GED. Data Entry Skills. Math Skills. Attention to detail. Good communication skills. 2 or more years' experience working in a Billing Department. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Teamwork oriented Organized Problem solver Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

Posted 30+ days ago

Jurgensen Companies logo
Jurgensen CompaniesCincinnati, OH
We are currently looking for a detail oriented and self-motivated Accounts Receivable professional to work within our accounting department. This individual is a valuable team member that is responsible for billing, collecting, and resolving payment issues for our customers. Why would you want to work with us? We offer: Great benefits Competitive Pay Opportunity for growth Ability to bring your ideas to life New Modern Corporate Office Fitness Center & Walking Track Responsibilities: Billing & Payment Processing: Skilled in accurately and timely completing billing tasks for both internal and external customers Proficient in posting customer payments and maintaining accurate accounts receivable records Collections & Credit Management Support: Experienced in making collection calls and communicating professionally with customers to resolve outstanding balance Able to collaborate effectively with the credit manager to monitor and manage customer aging and credit risk Collaboration & Communication: Works closely with sales and other departments to ensure billing accuracy and resolve payment discrepancies Strong verbal and written communication skills for effective customer interactions and internal coordination Problem Solving & Research: Able to research payment discrepancies and disputes to provide timely and accurate resolutions Detail-oriented with strong organizational skills to manage multiple accounts and billing issues simultaneously Financial Closing Support: Assists with month-end closing procedures related to accounts receivable and billing activities Maintains accurate documentation to support financial audits and reporting Accounts Receivable Billing and Collections Specialist Qualifications: High School Diploma or Equivalent 1-3 years of experience in Accounts Receivables Understanding of the construction industry is a plus Proficient in Microsoft office, especially in word or excel Familiar with JD Edwards/One World system/Apex

Posted 2 weeks ago

Fox Rothschild logo
Fox RothschildKansas City, MO
As a member of the Finance Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. ESSENTIAL FUNCTIONS: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. ADDITIONAL FUNCTIONS: Other accounting duties and special projects as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required. Experience: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Knowledge, Skills, & Abilities: Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Ability to prioritize and take initiative to assist as needed. Strong oral and written communication skills and accuracy are a must. Must be proactive, work well under pressure and excel in a fast-paced environment. Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability

Posted 30+ days ago

Rite-Hite logo
Rite-HiteWhitehall, NC
Job Category: Customer Service & Contact Center Operations Schedule: Full time Job Description: PURPOSE AND SCOPE Lead the Central Billing team that finalizes billing for all North American service work orders. You'll own accurate, timely invoicing, credit-card processing, invoice distribution, and proactive PO capture-primarily across Salesforce/ServiceMax & JDE Enterprise One platforms. Most importantly, you'll motivate and develop a team of billers, set clear performance objectives, and drive continuous improvement and automation in partnership with Collections, District Operations, and Administrative Support teams. This position will be based out of our Charlotte, NC office. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. People Leadership Set team goals, SLAs/KPIs, and performance standards; run regular 1:1s and team huddles. Coach, mentor, hire, and develop billers; build training plans and support guides. Balance queues and coverage; audit work for quality and provide actionable feedback. Celebrate wins and hold the team accountable for results and customer experience. Billing Operations Oversee end-to-end finalization of service work orders, ensuring closeout data (labor, parts, rates, taxes, etc.) is complete and correct before posting. Drive PO capture for work completed without POs; log outreach and outcomes in Salesforce; resolve exceptions. Process and reconcile credit-card transactions with strong controls. Monitor and clear unbilled WIP; prevent stale WOs and reduce rework. Process Improvement & Automation Standardize and optimize the billing process to include partnering with upstream teams to ensure quality data and streamlined process. Reduce cycle time and errors; improve first-pass yield. Maintain SOPs, knowledge base, and training materials. Cross-Functional Collaboration Maintaining compliance to Arbon Quality Business Processes as they pertain to administrative procedures, and escalating issues that relate to other areas to the appropriate manager for resolution. Working with Leadership, develops performance metrics for the department and monitors performance of assigned staff, taking action to correct performance shortfalls in a timely and professional manner. Work with Collections on disputes/short-pays; feed root causes back to Operations. Partner with District Operations & Administrative teams to improve field closeout quality (POs, time/parts accuracy, attachments). Coordinate with IT/Systems on enhancements, defects, and release readiness. Assists other managers in staffing activities. May conduct initial screening interviews for off-site managers, as needed. SUPERVISORY RESPONSIBILITIES: Directly supervises 10-20 administrative staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. REQUIRED COMPETENCIES People-first leadership, coaching, and accountability Customer focus and problem solving Process rigor and attention to detail Collaboration and influence without authority Data-driven decision making and bias for action REQUIRED EDUCATION & EXPERIENCE Associate's Degree or equivalent from two-year college or technical school; or three or more years related experience and/or training; or equivalent combination of education and experience. Four or more years of management and/or demonstrated leadership experience REQUIRED KNOWLEDGE / SKILLS: Strong organizational skills: able to manage deadlines, high volume work and multiple processes/projects, interdependencies of other functions, and strong attention to detail and accuracy. Strong capacity for prioritizing multiple work streams in a fast-paced environment; good judgment in escalations and decision-making, demonstrated problem-solving / troubleshooting mindset Professionalism, integrity, and confidentiality in leading employees and working with business and customer data. Experience managing reporting and responding and solutioning to trends: dashboards, KPIs, budgets. Excellent verbal & written communication and customer service skills; ability to communicate with all levels of stakeholders. Company Description: Arbon Equipment- A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity. We Offer: Arbon Equipment- A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package. Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.

Posted 3 weeks ago

Geico Insurance logo
Geico InsuranceFort Worth, TX

$100,000 - $215,000 / year

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing Platform team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a seasoned Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal role in re-architecting our platform from the ground up, focusing on enhancing the scalability and efficiency of our systems. Responsibilities Oversee high-level and low-level designs of one or more sub-systems of the billing platform we are building Be responsible and accountable for the quality, reliability, usability, and performance of the solutions Provide strategic guidance and oversight for multiple billing teams, ensuring alignment with the Platform's technical vision and business objectives Lead the design and development of complex software systems, ensuring they are scalable, maintainable, and meet high-quality standards (This includes evaluating code quality and collaborating with stakeholders to understand and implement project requirements) Identify and prioritize technical challenges that may pose risks to business Develop solutions to address these issues efficiently, ensuring smooth product development Work closely with various departments, including product management and design, to ensure cohesive and successful project delivery Facilitate effective communication and collaboration across teams to achieve common goals Mentor and guide engineers, fostering a culture of continuous learning and improvement Provide technical guidance to help team members overcome challenges and make informed decisions Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 4+ years of professional, hands-on software development experience Strong experience in architecting and designing large-scale, complex systems Proficient coding skills in Java, Kotlin, Golang, or similar languages, capable of producing high-performance, production-quality code Experience with a wide range of technologies, including SQL and NoSQL databases, Kafka, Spark, Airflow, or their equivalents Proficient in using cloud computing tools throughout the software development lifecycle, with deep expertise in DevOps, observability, telemetry, and test automation Skilled in collaborating across engineering teams and other functions to build alignment, drive decision-making, and communicate transparently Preferred Qualifications Experience in the financial technology sector, with a focus on billing, payments, subscription management, and financial reporting Proven track record in designing and implementing workflow engines Education Bachelor's and/or Master's degree, preferably in CS, or equivalent experience This is a Hybrid role based out of the following offices* Palo Alto, CA Dallas, TX Chevy Chase, MD Be Part of Our Journey If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry. #LI-MK1 Annual Salary $100,000.00 - $215,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 weeks ago

Washington University in St. Louis logo
Washington University in St. LouisSaint Louis, MO

$17 - $25 / hour

Scheduled Hours 40 Position Summary Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services. Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Registers all new patients and assists with form completion. Reviews schedule for new patients and makes updates when necessary. Calls patients with appointment time reminders; obtains insurance information and referral forms. Explains billing process to patients; answers incoming inquiries from patients and third-party payers. Explains billing process to other staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Patient care setting. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Basic Life Support- American Heart Association, Basic Life Support- American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications: No additional certification unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 2 weeks ago

Surgery Partners logo
Surgery PartnersPost Falls, ID
Northwest Specialty Hospital is seeking a detail oriented; customer service focused Authorization & Verification Specialist to join our team! The Authorization & Verification Specialist is responsible for assuring that surgical cases are scheduled and verifying patient insurance. This position is responsible for assuring that clerical duties are accurately performed in completion of, but not limited to, the following areas: calling all primary and secondary insurance for verification of benefits for deductibles; in and out of network benefits including copays; notifying front desk and necessary staff members of non-reimbursable benefits; telephone backup and transferring of all calls; smooth transitioning of patients through the services they require; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections process; ensure that co-payments and payments on patients accounts are taken, accounted for and processed accurately; backup for completing a daily log of patient payments collected as needed; ensure that all information entered into the automated admitting/registration system is accurate and complete; prepare preregistration packets for all patients; update medical records for return patients as needed; help with closing procedures. Works under stress and is able to work under pressure and in situations that demand patience, tact, stamina and endurance. Qualifications and Preferred Experience: High school diploma is required; bachelor's degree in related field is preferred Must be able to achieve CPR certification within 60 days of employment Ability to relate and work effectively with others Demonstrated skills in verbal, written English, and public speaking ability Willingness to participate in goal-setting and educational activities for own professional advancement and that of others Demonstrated computer skills in utilizing word processing, integrated databases, and other computer functions Previous experience with healthcare scheduling and insurance knowledge is required About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs, and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships Culture that promotes and supports work/life balance Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Posted 1 week ago

City of Baltimore, MD logo
City of Baltimore, MDBaltimore, MD

$85,660 - $136,935 / year

THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $85,660.00 - $136,935.00 Annually Starting Pay: $85,660.00 - $136,935.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Job Summary The Operations Officer IV role is critical in supporting the operations of the Customer Support and Services Division, by providing high level management oversight into the Billing and Collection operations located in the Abel Wolman building. This position is essential for providing high level support and driving innovative strategies that enhance our billing and collection processes. This position reports directly to the Chief of the Customer Support and Service Division at DPW. Essential Functions Directs, plans, coordinates and oversees operations and activities of workers engaged in utility billing, billing adjustments, rates and revenue activities, etc. Directs, plans and oversees the daily workflow of the Billing Unit to ensure timely billing of all customers. Develop, plan, and implement both long- and short-term goals of CSSD multiple billing units that comprise our billing operations to include water utility billing for multiple local jurisdictions (Balt City, Balt Co, Howard Co, Carroll Co and AA Co), Rates/Revenue and Adjustments. In addition, this role would provide oversight for our collections operation that handle inter-city/agency accounts, delinquent accounts, account escalation to city law department and commercial accounts. Coordinate and meet with stakeholders, including city agency partners, business groups, and others to resolve issues. Provide input to leadership on operational, budget and policy decisions. Maintain compliance with various reports, regulations and policies and procedures ensuring the alignment with the mission of the City of Baltimore, Department of Public Works. Acts as a liaison between the customer service department and other units, divisions in the agency. Develop and implements quality assurance programs for staff. Provide constructive and timely performance evaluations. Coordinates all training, team building, workshops, and professional development for the billing and collection operations. Minimum Qualifications Education: Have a bachelor's degree from an accredited college or university. AND Experience: Have six years of experience in administrative, technical or professional work, one year of which must have included supervision or project management. OR Equivalency Notes: Have an equivalent combination of education and experience. Knowledge, Skills, and Abilities The successful candidate will possess strong collaboration skills, extensive knowledge of quality assurance/control and data management processes. This role requires a proactive approach to creating equitable and innovative solutions, along with the ability to effectively analyze data. Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling. Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information. Knowledge of management practices and methods. Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects. Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives. Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures. Ability to prepare and present reports or recommendations clearly and concisely. Ability to compile financial and operational data and to analyze charts reports and statistical and budgetary statements. Ability to coordinate the activities of various organizational units. Ability to plan, organize and direct the work of others. Ability to research and write complex narrative and statistical reports Ability to establish and maintain effective working relationships with city officials, community and business groups. Ability to communicate effectively, both orally and in writing. Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a 6-month mandatory probation. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER .

Posted 2 weeks ago

Waystar logo
WaystarAtlanta, GA
ABOUT THIS POSITION We are seeking an experienced and strategic Director of Accounting - Billing & Collections to lead our billing operations and receivables management. This position plays a critical leadership role in overseeing the end-to-end billing cycle, optimizing accounts receivable processes, and ensuring the timely and accurate collection of receivables. The ideal candidate will bring deep expertise in financial operations, customer invoicing, revenue assurance, and team leadership. WHAT YOU'LL DO Leadership & Strategy: Lead, develop, and mentor a high-performing team responsible for billing, accounts receivable, and collections. Billing Operations: Oversee the timely and accurate issuance of customer invoices across all business units. Ensure compliance with contract terms, pricing structures, and regulatory requirements. Work with sales, operations, and customer success teams to resolve billing disputes. Collections Management: Develop and implement proactive collection strategies to minimize DSO (Days Sales Outstanding). Monitor aging reports and direct collection efforts for delinquent accounts. Maintain effective communication with customers regarding payment status and issues. Process Improvement & Automation: Identify opportunities for automation and process enhancements within billing and collections. Lead system improvements or ERP enhancements to support scalable billing operations. Reporting & Controls: Provide regular reporting on billing accuracy, cash collections, A/R aging, and other key metrics. Maintain strong internal controls over billing and collections to ensure financial integrity. Assist with audit preparation and respond to external and internal audit requests. WHAT YOU'LL NEED Bachelor's degree in Accounting, Finance, or related field (CPA or MBA preferred). 7+ years of progressive accounting experience, with at least 3 years in a leadership role focusing on billing and/or collections. Proven experience managing large-volume billing and A/R operations in a complex or fast-paced environment. Strong understanding of GAAP, revenue recognition, and financial controls. Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms. Excellent analytical, communication, and leadership skills. Experience in SaaS, subscription billing, or service-based industries. Familiarity with ASC 606 revenue recognition standards. Demonstrated success in reducing DSO and improving collection efficiency. Change management and process reengineering experience. Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions. Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation. Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation. ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 30+ days ago

ESO logo
ESOAustin, TX
About ESO ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of the United States, Belfast, Czech Republic, Denmark and Costa Rica. Are you ready to join a team that makes a difference? At ESO, we welcome authenticity and encourage you to apply even if you don't meet every qualification. We seek passionate, innovative, and motivated individuals to help drive our mission. About the role The Senior Integration Engineer for Logis Billing and CAD will focus on creating effective integration solutions to support clients during the onboarding process. This position involves configuring our applications to align with client needs, collaborating with internal experts, and balancing technical, business and product considerations. The right candidate is a detail-oriented, proactive problem-solver who takes initiative and values delivering high-quality solutions. In this role, you'll be central to onboarding Billing and Dispatch software, ensuring that our systems integrate smoothly with client infrastructures. Key responsibilities include designing and implementing integration solutions, addressing technical issues, and coordinating with clients to tailor our offerings to meet their needs. More About you You are passionate about technology and how it can influence the lives of both our customers and their communities. You will oversee all technical aspects of the onboarding process, from kick-off to go-live and can expect to: Work closely with clients to understand technical requirements and provide tailored integration solutions. Design, develop, and manage APIs, middleware, and custom integration setups. Troubleshoot and resolve any integration challenges as they arise. Document integration processes and client-specific configurations. Act as a technical resource for internal teams and the Onboarding Specialist who manages the project, providing guidance during the onboarding phase. Identify potential risks in the integration process and proactively address roadblocks. Develop new processes and recommend process improvements to ensure optimal level of customer satisfaction. Support data conversions as required. Meet or exceed productivity metrics while enhancing the customer experience. Your Qualifications To be successful in this role you should have: Experience with integration platforms and understanding of APIs, web services, and cloud integrations. Proficient in REST, SOAP, XML, JSON, and familiar with SQL, NoSQL, and ETL processes. Effective problem-solving and communication skills, with the ability to work across teams. Organized, able to manage multiple projects, and comfortable in a dynamic environment. Adept at translating technical requirements into practical solutions for non-technical stakeholders. Willingness to learn and adapt to changing demands. Strong time management and attention to detail. Proficient with windows based infrastructure, networking, firewalls and cloud infrastructure (Azure is a bonus). Comfortable with deploying software to internal and customer environments. Experience with technical implementation of Logis Billing and/or Dispatch software considered an asset. ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.

Posted 3 weeks ago

A logo
Akumin Inc.Plantation, FL
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Posted 3 weeks ago

A logo
Akumin Inc.Houston, TX
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Posted 3 weeks ago

Clio logo
ClioCalgary, TX

undefined144,700 - undefined195,900 / year

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: We at Clio have an amazing team that is on a mission to transform the legal experience for all, and our engineering team's goal is to deliver an incredible experience to our customers. To enable our engineers to build the best product they can, our development team has to build the best possible product that is performant, reliable, scalable, and beautiful. We are currently seeking a Senior Software Developer to join our Clio Billing Service (CBS) team. This role is for someone who is curious and self-driven in their growth and enjoys solving problems by getting deep into the details of a complex system. This role is available to candidates in mountain or pacific timezones in Canada. If you are local to one of our hubs (Burnaby or Calgary) you will be expected to be in office minimum twice per week. The Clio Billing System (CBS) team is building the multi-product, multi-region monetization platform that positions Clio to rapidly expand the products, services, and extras we sell to our customers. We are a team of full-stack developers, but our work tends to be heavily backend-focused. We partner closely with internal stakeholder teams like Rev-ops, Sales-ops, CS-ops, Marketing, and Finance to define and deliver impactful projects that directly contribute to Clio meeting its revenue goals. What you'll work on: As part of a development team, enhance and improve Clio's monetization platform by shipping high quality code at high velocity Lead your team through projects from requirements gathering through delivery Collaborate with teams across Clio on diverse projects, driving towards impactful outcomes with high ownership and agency Work closely with the sales and support teams to diagnose, understand, and solve problems Monitor the overall health of the system and make improvements to address pain points Teach and learn from those around you - provide constructive feedback to those around you, and grow from feedback you receive What you may have: Experience in software development, specifically with building web applications at scale using Ruby on Rails Experience leading software development projects Experience integrating with a subscription/billing system, such as Stripe Billing The ability to quickly ramp up on new systems and technologies and work effectively in a dynamic and ever-evolving environment that includes distributed teams and customers Curiosity and a drive to continuously grow your software development craft A demonstrated ability to recognize ineffective tools or processes and improve the systems you work on Experience navigating production incidents, ideally leading a team through the full process from identification through resolution A portfolio of successful projects (as well as a collection of lessons learned from failed projects) Growth mindset when it comes to process improvement and new technologies, especially AI Demonstrated success in mentorship in software development, particularly using an Agile process and with large scale SaaS products Excellent communication skills and the ability to build trusted relationships with fellow Clions and customers #LI-Remote What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The full salary range* for this role is $144,700 to $170,300 to $195,900 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location. We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Posted 3 weeks ago

SWLA Center for Health Services logo
SWLA Center for Health ServicesCrowley, LA
SU JOB TITLE: Billing Specialist DEPARTMENT: Billing SUPERVISED BY: Billing Supervisor STATUS: Full-Time WORK SITE CAN BE LAKE CHARLES, LAFAYETTE OR CROWLEY SUMMARY: This position is primarily responsible for all patient billing, payments and accounts receivable financial reporting. EDUCATION, TRAINING AND EXPERIENCE: High school graduate and at least one year experience in the medical field Minimum one year experience in third party billing, ICD-10 and CPT coding. Ability to counsel patients using an effective, courteous and professional attitude under pressure. Ability to effectively communicate with others Efficiency in office equipment Must successfully complete a pre-employment physical examination and drug screen. Able to perform tasks in a timely manner and should work in a well-organized manner JOB RESPONSIBILITIES: Researches all information needed to complete billing process including obtaining charge information from physicians Codes & corrects information regarding procedures performed along with diagnosis Reviews and/or keys charge information into online entry program and follows billing procedures Works with other staff to follow-up on accounts Assists with coding and error resolution Contacting payers on denials and correcting claims for resubmission and payment Assists with answering the telephone, taking and relaying messages Maintains required billing records, reports and files Understands and observes organization policies regarding HIPAA confidentiality and security of information Other duties may be assigned including special projects and provider enrollment tasks if needed Retrieve online remittance advices Posts all payments to patient accounts accordingly and in a timely manner Assist front office with billing and account inquiring including but not limited to voiding payments posted in error and patient account inquiries Maintains information on encounters not received by providers and communicates this information with those providers Serves as a resource when needed, including assisting in co-worker training and orientations Observes clinic policies and procedures Participates in educational experiences designed to maintain competence Annually completes all required in-services and training as appropriate to the job

Posted 3 weeks ago

A logo
Akumin Inc.Winston Salem, NC
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Posted 3 weeks ago

Amerifleet logo
AmerifleetOverland Park, KS

$19 - $23 / hour

At ACERTUS culture is everything. We want people to work here. We have weekly huddles to hear from our team on how we can improve. And guess what? We act on your ideas! ACERTUS is an automotive logistics company that offers portfolio of services that span across the vehicle lifecycle. As a Billing Specialist you will create accurate customer invoices and interact with the Title & Registration department as well as external clients that are critical to client satisfaction. This is a full-time in-office position. Pay: $19 - $23/hr. based on experience Schedule: Monday-Friday 8am -5pm What will you be doing? Collect necessary customer data to initiate the invoicing process. Basic understanding of vehicle titles and registrations Sort and scan receipts utilizing the optical character reader. Accurately enter all charges into the internal billing system. Properly document and store data, verifying all data is accurate. Reconcile and report any discrepancies to appropriate departments. Utilize data for creating vendor tags. Submit invoices to clients via ebill. What are we looking for? High School Diploma or GED Must have at least one year of experience performing billing duties. Proficient in Microsoft Office products - specifically Excel, Outlook, and Adobe. Critical thinker with exceptional attention to detail. Skilled at problem solving. Excellent Oral and written communication skills. Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously. Ability to keyboard quickly and accurately; 10 key is helpful. Basic accounting skills. Must be willing and able to perform all other duties as assigned by management. Benefits: At ACERTUS we believe that our employees are our greatest asset. Our benefits include: Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date. Company Paid Time Off 8 Company Paid Holidays 401(k) with auto enrollment at 3% on the 1st of the month following your start date. Casual Dress Code About ACERTUS ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services is designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America. ACERTUS - Relentless Drive to Deliver! ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Posted 1 week ago

Hoosier Energy logo
Hoosier EnergyBloomington, IN
Pay Grade: M03, M04 POSITION SUMMARY Completes information collection, verification, security, analysis, application of contracts/tariffs logs and member contacts to ensure monthly billing is produced within established quality, accuracy and timeliness standards. Works with Senior Billing Analyst in development and management of billing software systems including system upgrades, member training and support, development and implementation of policies and procedures and writing and changing rate codes. Maintains system load data and billing information databases; performs analysis related to loading, billing, tariff/contract, costs, settlement procedures, information exchange and other areas as requested. Assures 100% billing back-up capability in support of Senior Billing Analyst. DUTIES AND RESPONSIBILITIES Develops, produces and distributes member system monthly billings in conjunction with the Senior Billing Analyst. Assures that billing is of highest quality and accuracy and produced in a consistent, timely fashion in compliance with company policies. Understands, maintains and properly applies tariffs and contracts. Works with Senior Billing Analyst and/or Department Manager to anticipate and resolve issues with staff and/or members. Establishes and maintains a 100% back-up capability of the billing process. Performs monthly data collection ensuring accurate data to support billing and other internal/external uses. Works directly with operational technicians to assure accurate and timely data collection. Supports maintenance and implementation of software and hardware for systems. Keeps abreast of current and future metering/monitoring technologies. Establishes and maintains a 100% back-up capability of the data collection process. Maintains tools and processes used by the G&T, members and end-consumers to review and analyze data including MV-WEB, "Members Only Site" items related to billing, and other information. Establishes and maintains a 100% back-up capability of the analytical tools control and support. Provides technical and analytical support and advisory services to member, company and third party staff related to billing questions and analysis. Supports the Senior Billing Analyst and/or Department Manager in analysis related to load and billing information. Performs other tasks as assigned by Department Manager. Assists members with questions and troubleshooting of bills, tools for review of loads and bills and interpretation of tariffs. Proactively communicates with the members regarding ideas relative to billing and customer service to develop and respond to special billing and information needs. Provides education and training for members and company staff concerning billing issues as requested by the Department Manager and/or Senior Billing Analyst. Serves on committees and represents the Power Network on billing and data collection issues as directed by Department Manager and/or the Senior Billing Analyst. Responsible for the training of any Associate Billing Analyst personnel. JOB SPECIFICATIONS Education: Bachelor's degree in related field minimum In lieu of degree, an additional 10 years' relevant experience may be considered Experience: 5 years' experience with electric utilities, with 5 years' specific knowledge and hands-on working experience with MV90, MV-WEB, MV-PBS, data collection, metering/communication systems and/or billing processing minimum Project and program management experience preferred Skills and Abilities: Ability to communicate with individuals at all levels and work as part of a team Strong written and oral communication skills Ability to manage multiple projects with varying scopes and timelines Ability to exercise flexibility to work effectively in a changing environment Strong problem solving and decision making skills to identify, anticipate and resolve problems at hand Intermediate computer skills Strong customer orientation General understanding of electric utility metering technology and telemetry Hoosier Energy is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, age, ancestry, genetic information, disability, veteran status or any other characteristic protected by federal, state or local laws.

Posted 1 week ago

Global Elite Group logo
Global Elite GroupGarden City, NY

$22 - $26 / hour

Billing Clerk - Aviation Security Company Location: Corporate Headquarters- Garden City, NY Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. We are currently seeking a Billing Clerk to join our accounting department and support our accounts receivable functions. This role is ideal for a detail-oriented Accounting Clerk or finance professional looking to expand their expertise in billing, collections, and clerical accounting support. Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation & Benefits: Hourly Rate $22-$26/hr. (commensurate with experience and qualifications) Medical, dental, and vision benefits offered Paid time off 401k Employee engagement, professional development, and opportunities for advancement Collaborative team environment with transparency and group input Position Overview: Reporting directly to the Accounting Manager, the Billing Clerk will provide clerical and accounting support with a primary focus on billing, accounts receivable, and collections, while also assisting with payroll processing as needed. This role requires proficiency in accounting principles, bookkeeping, and accounts receivable processes. The successful candidate will be highly detail-oriented, organized, and comfortable working under strict deadlines in a team-driven environment. Proficiency in Microsoft Excel and QuickBooks is essential, as both tools will be used daily to review, analyze, reconcile, and maintain accurate financial records. Key Responsibilities: Generate and issue accurate, contract-based invoices for services provided. Maintain and review monthly billing reports to ensure accuracy in billing and payroll data. Prepare and distribute monthly aging reports for accounts receivable and follow up on outstanding balances. Proactively pursue overdue accounts and document all collection activities. Collaborate with internal teams to confirm accuracy of billing data. Prepare and track client contractual amendments and rate changes. Respond to client inquiries regarding invoices and payment status in a timely and professional manner. Assist with reconciling accounts receivable to ensure payments are applied correctly. Provide occasional support with payroll processing. Submit periodic airport, state, and local compliance reports. Support the Accounting Department and management team with projects as assigned. Qualifications Qualifications: High School Diploma or equivalent required; associate degree in Accounting or related field preferred. Minimum 2 years' experience in billing, accounts receivable, or accounting clerk functions for contract-based services. Proficiency in Microsoft Office 365 (Word and Excel). Experience with QuickBooks strongly preferred. Strong customer service skills for both internal and external clients. Ability to handle confidential financial information with discretion. Excellent written and verbal communication skills. Proven time management, organization, and multitasking abilities. Must be legally authorized to work in the U.S. with valid identification. Why Join Us? At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. Your role as a Billing Clerk will directly contribute to the financial success and operational excellence of the company. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.

Posted 30+ days ago

Solera Holdings, Inc logo

Billing Specialist P3

Solera Holdings, IncPoznan, OH

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Job Description

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

We are looking for a person who joins the Billing Team and will support us in our daily tasks

What You'll Do

Perform the monthly pre-billing and billing run

Analyses of pre-billing and billing results

Analyses, clarifications and resolutions on errors appearing while billing run

Creation of manual invoices and credit notes

Generation of quarter, half year and yearly invoices according to data delivered

Addressing and resolving customer inquiries and disputes related to billing

Answering the clients phone calls; calling back to the customers

Performing price increases in the system incl. preparation of yearly price increase

Monitoring over price groups used in billing, activation new/deactivation of old one

Uploading invoices to customer payment portals

Providing reports internal and external

Customer Acquisition - handling of billing-related activities when a customer is acquired by another entity

What You'll Bring

Bachelor's degree in finance, Accounting, Business, or a related field (or equivalent work experience).

Minimum of 2 years of experience in AR/ Billing / O2C

Proven track record as a Billing specialist (must)

Fluent German and English min. B2/C1 (must)

Knowledge of other foreign language would be an asset;

Knowledge of german law and regulations regarding billing, taxation, and best practices.

MS Office fluency (Word, PowerPoint, Excel)

Ability to enhance process and controls

Very good customer service skills and client-focus attitude

Ability to work well under pressure and meet deadlines. Ability to prioritize tasks and work in a fast-paced environment.

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