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Waystar logo
WaystarAtlanta, Georgia
ABOUT THIS POSITION We are seeking an experienced and strategic Director of Accounting – Billing & Collections to lead our billing operations and receivables management. This position plays a critical leadership role in overseeing the end-to-end billing cycle, optimizing accounts receivable processes, and ensuring the timely and accurate collection of receivables. The ideal candidate will bring deep expertise in financial operations, customer invoicing, revenue assurance, and team leadership. WHAT YOU'LL DO Leadership & Strategy: Lead, develop, and mentor a high- performing team responsible for billing, accounts receivable, and collections. Billing Operations: Oversee the timely and accurate issuance of customer invoices across all business units. Ensure compliance with contract terms, pricing structures, and regulatory requirements. Work with sales, operations, and customer success teams to resolve billing disputes. Collections Management: Develop and implement proactive collection strategies to minimize DSO (Days Sales Outstanding). Monitor aging reports and direct collection efforts for delinquent accounts. Maintain effective communication with customers regarding payment status and issues. Process Improvement & Automation: Identify opportunities for automation and process enhancements within billing and collections. Lead system improvements or ERP enhancements to support scalable billing operations. Reporting & Controls: Provide regular reporting on billing accuracy, cash collections, A/R aging, and other key metrics. Maintain strong internal controls over billing and collections to ensure financial integrity. Assist with audit preparation and respond to external and internal audit requests. WHAT YOU'LL NEED Bachelor’s degree in Accounting , Finance, or related field (CPA or MBA preferred). 7 + years of progressive accounting experience, with at least 3 years in a leadership role focusing on billing and/or collections. Proven experience managing large-volume billing and A/R operations in a complex or fast-paced environment. Strong understanding of GAAP, revenue recognition, and financial controls. Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms. Excellent analytical, communication, and leadership skills. Experience in SaaS, subscription billing, or service-based industries. Familiarity with ASC 606 revenue recognition standards. Demonstrated success in reducing DSO and improving collection efficiency. Change management and process reengineering experience. Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions. Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation. Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation. ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 2 weeks ago

Afc Urgent Care logo
Afc Urgent CareHinsdale, Illinois
Company Overview: Modern Pain Consultants is a renowned Interventional Pain Practice committed to providing exceptional patient care and innovative pain management solutions. We are a well-established, higher volume Interventional Pain Practice seeking a seasoned, talented full-time biller with a can-do attitude and strong professionalism. You must be computer savvy for this position. We are EMR– based, using EMA; Experience with EMA is very beneficial, but not required. Looking for candidates who want a long-term, stable position with opportunity for advancement. Basic Job Responsibilities Daily claim billing and auditing for accuracy Posting insurance payments including electronic and paper Resolve claim edits/exclusions Understanding billing guidelines and payor requirements. Perform prior authorization functions as needed Follow-up on unpaid claims to ensure prompt payment based on aging Insurance appeal experience. Experience in balancing/closing Statements Collections Refunds Follow-up on patient and insurance accounts receivables Answer patient questions regarding balances/insurance issues Meet departmental productivity and quality standards. Other duties requested by Management Qualifications And Requirements A minimum of 1 years’ experience in medical billing Preferred candidates will have Interventional Pain billing and coding experience Competencies · Team oriented/collaborative · Must have strong follow through · Exceptional maturity and professionalism · Commitment to excellence and high standards. · Ability to manage priorities and workflow. · Excellent attention to detail · Good communication skills American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.

Posted 30+ days ago

Lambda logo
LambdaSan Francisco, California
Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our San Francisco or Bellevue office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.Engineering at Lambda is responsible for building and scaling our cloud offering. Our scope includes the Lambda website, cloud APIs and systems as well as internal tooling for system deployment, management and maintenance. What You’ll Do Build responsive, feature-rich React applications that enable customers to monitor and manage their usage, billing and payment methods in lambda cloud dashboard Optimize applications for speed and efficiency Create robust communication architectures to interface with internal and third-party services/APIs Work on the architecture of our distributed systems to ensure best-in-class reliability and efficiency, while helping to minimize operational costs and toil work Build products that provide billing and identity for a wide range of AI products that will be launched by Lambda Handle interesting and dynamic scaling, hardware and scheduling challenges in a very dynamic and rapidly changing industry sector You Are an experienced senior software engineer with six or more years of working on business-critical distributed systems. Familiar with front end frameworks like react/javascript and has written backend services in Python or Golang. Can pickup new languages and frameworks as needed Have significant experience architecting systems around relational databases, document databases, queue datastores, block storage, object storage, unreliable networks, and caches. Have a deep understanding of the balance between initial build costs and operational costs, and what it takes to launch a product quickly but with a good technical foundation. Are very familiar with building integrated test frameworks and using CI/CD systems Are product-oriented and focused on great user experiences, and are invested in building the best product possible for users. Are good at working cross-functionally and solving problems across teams, including empathetic conflict resolution when working alongside teams with different priorities. Nice to Have Experience working with Payments, Billing and/or Fraud systems Experience working with Kubernetes on cloud (preferably AWS-EKS) Salary Range The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda Founded in 2012, with 500+ employees, and growing fast Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG Our values are publicly available: https://lambda.ai/careers We offer generous cash & equity compensation Health, dental, and vision coverage for you and your dependents Wellness and commuter stipends for select roles 401k Plan with 2% company match (USA employees) Flexible paid time off plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Posted 4 weeks ago

N logo
Nj Pediatric Neuroscience InstituteMorristown, New Jersey

$21 - $28 / hour

Replies within 24 hours Benefits: 401(k) matching Health insurance Paid time off Job description NJPNI Billers and Coding/ Collection Staff members are expected to maintain all licenses and credentials required by state and federal law. Participation in educational opportunities as possible is encouraged. Maintaining competency and understanding of all relevant laws and policies is required.COMPENSATION CAN BE BASED ON EXPERIENCE Responsibilities: - Maintains competency and performs all necessary functions for medical and surgical billing and collections - Maintains and updates billing and collection data daily - Resolves billing and collection conflicts for patients and their families, office staff and insurance carriers - Establishes payment arrangements with patient per company policy - Performs insurance claim follow-ups for insurance denials and appeals - Monitors accounts to identify overdue payment - Keeps close contact with collections agency to monitor patient accounts - Works collectively with all NJPNI office staff - Documents and records all communications with patients, families and insurance carriers - Assists manager with production and presentation of monthly, quarterly and annual reports - Examines and reviews “Explanation of Benefits” (EOB’s) with patients and their families - Participates in professional development activities and maintains professional affiliations with area of expertise - Maintains current knowledge of, and complies with established policies and procedures including patient confidentiality/patient rights, government, insurance and third-party payer regulations - Identifies and implements methods to automate and streamline revenue cycle processes through use of the electronic medical record / GE system - Completes and maintains credentialing of clinical staff with insurance carriers and hospitals as needed - Performs other duties as assigned Job Type: Full-time Pay: $21.00 - $28.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift No nights No weekends Experience: Medical billing/Coding: 1 year (Preferred) Ability to Commute: Morristown, NJ 07960 (Required) Ability to Relocate: Morristown, NJ 07960: Relocate before starting work (Preferred) Work Location: In person Compensation: $21.00 - $28.00 per hour About New Jersey Pediatric Neuroscience Institute At New Jersey Pediatric Neuroscience Institute (NJPNI), we believe that every patient should receive exceptional and individualized treatment. Our mission is to provide the best possible healthcare in the areas of childhood developmental disorders and pediatric neurological and neurosurgical diseases. We seek to improve a child’s health and quality of life by delivering expeditious and accurate diagnoses along with a comprehensive array of surgical and nonsurgical therapeutic options.Family involvement, support, and education are critical to a child’s understanding of their illness, treatment of and recovery from that illness. We understand that the entire family is affected by childhood illness and that the needs of each family, like each child, are unique. We believe that by working together, with patients and their families, our neurosurgeons, neurologists, ancillary healthcare providers, therapists, and orthotists deliver the best care in the world. We treat every child, and every family, as our own and our patients’ lives have become an important part of our lives. Careers at NJPNI Are you passionate about pediatric neuroscience? Do you want to be part of a collaborative team that’s transforming the future of neurological care? At NJPNI, we’re committed to advancing the field and improving lives. We invite you to explore exciting career opportunities with us and be part of a team that’s making a real impact.

Posted 1 week ago

S logo
Simpson Thacher & BartlettNew York, New York

$65,000 - $75,000 / year

Job Summary & Objectives Under general supervision and working in conjunction with the Lead Billing Assistant, the Billing Assistant – Audit & Compliance is responsible for audit & documentation compliance, administering personal charges for legal and professional staff, monitoring various shared mailboxes, facilitating release of Timekeepers’ diaries from InTapp into 3E, and for assisting Billing Coordinators with billing related inquiries, proformas, invoice processing, data processing and related administrative duties. Essential Job Duties & Responsibilities Monitor and action requests to facilitate release and conversion of timekeepers’ diaries in Intapp Time; ensure necessary approvals are received before actioning. Action requests to transfer, edit, revise timekeeper diaries in 3E Effectively communicate with timekeepers regarding firm diary policies. Route out-of-scope requests to the appropriate teams for actioning. Bill and pay personal charges for legal and professional staff; ensure completion of documentation and verification of coding when needed. Assist with internal audit of bill packets to ensure compliance with firm policy. Administer monthly invoice register checks and ensure ongoing progress. Assist Billing Coordinators with various requests, including pulling invoice copies and disbursement backup, performing proforma edits, creating and editing bill drafts, processing on account applications, processing write offs, processing finalized invoices and filing bill packages in compliance with policy. Assist with electronic client invoice submissions. Assist with updates of internal comments and coding regarding billable matters. Ensure incoming requests to shared mailboxes are being handled in a timely manner. Observe confidentiality of client and firm matters. Flexibility to work additional hours as needed Assist with special projects as needed Perform other duties as assigned Education High School diploma or GED equivalent required Preferred BA preferred Skills and Experience Strong communication skills, both written and oral Ability to effectively present information verbally and in writing Ability to utilize computerized accounting and payables software programs such as 3E. Ability to work effectively independently, at times with minimal supervision in a fast-paced environment Must be able to work collaboratively in a team environment Proficiency in MS Office Suite and Excel Strong attention to detail Strong customer service skills Demonstrated analytical and problem solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Ability to adapt to all work situations in order to achieve desired results Ability to use discretion with sensitive and confidential information Preferred A minimum of 1-2 years billing, finance or accounting experience in a law firm environment Minimum 1 year experience with 3E or related applications Physical Demands (required to perform essential job functions) Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Sitting: Remaining in the seated position, particularly for sustained periods of time Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another Lifting: Raising objects from a lower to a higher position or moving objects horizontally Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder Pulling/Pushing: Using upper extremities to exert steady force upon an object so that the object moves toward or away from the force Bending/Stooping/Kneeling/Crouching: Bending body downward and forward by bending legs and spine, or by bending legs at knees Reaching: Extending hand(s) and arm(s) in any direction Work Environment The worker is not substantially exposed to adverse environmental conditions as in typical office or administrative work (normal light, air and space in the work environment) Salary Information NY Only: The estimated base salary range for this position is $65,000 to $75,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible. Simpson Thacher will not sponsor applicants for work visas for this position. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at https://www.stblaw.com/other/privacy-notice . Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran’s status or any other legally protected status. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid

Posted 30+ days ago

Nationwide Children's Hospital logo
Nationwide Children's HospitalColumbus, Ohio
Overview: Job Description Summary: Responsible for the timely processing of duties and/or activities related to the accurate processing and handling of patient accounts. Ensures that all patient account information, charges, billings, and follow-up activities are accurate, complete, and timely. Job Description: Essential Functions: Reviews patient account information for completeness and accuracy. Makes necessary changes/updates to patient account information to ensure timely payment on accounts. Retrieves status information from government and third party payers regarding outstanding professional claims. Coordinates with governmental agencies, third-party payers, and internal auditors to ensure maximum reimbursement for hospital services. Acts as a liaison between the hospital and third party payers in resolving billing and reimbursement issues. Provides follow-up on claim edits, rejections, denials, and outstanding professional claims in a timely manner. Maintains patient records and ensures confidentiality of sensitive information. Education Requirement: High school diploma, required. Associates degree, preferred. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third party payers. The ability to do data entry and work a calculator. Problem identification and problem solving skills,required. Excellent interpersonal, verbal, and written communication skills. Excellent organization skills and the ability to comprehend and follow written and verbal instructions. Experience: Two years' experience in medical billing, claims follow-up and customer service, required. One year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required. Physical Requirements: OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking FREQUENTLY: Flexing/extending of neck, Patient Equipment, Peripheral vision CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Posted 4 weeks ago

Greenberg Traurig logo
Greenberg TraurigPhiladelphia, Pennsylvania
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Billing Manager to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry. Join our Revenue Management Team as a Billing Manager in our Philadelphia Office. We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact. This role will be based in our Philadelphia office. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. The role reports to the Director of Revenue Management. Position Summary The Billing Manager will be responsible for the billing operations of all assigned office(s), ensuring accuracy, efficiency and compliance with client guidelines and firm policies. This role requires the ability to manage both billing and e-billing processes as well as attorney and client communications. The Billing Manager will collaborate with Billing Attorneys and firm management, facilitate smooth billing workflows, and improve overall efficiency. Key Responsibilities Acts as the primary contact for billing matters, providing clear communication to support timely and efficient collections. Direct management and support of the revenue cycle to ensure all billing, including e-billing and collections, are processed accurately, in compliance with client requirements and firm policies. Builds and consistently fosters excellent working relationships with Billing Attorneys and staff and periodically meets with office department heads to provide updates as needed. Be a trusted advisor to both the office and Revenue Management leadership. Supervises, supports, and provides guidance and leadership to the Billing Supervisor and revenue management staff across their respective offices. Collaborates with Revenue Management leadership to review and recommend changes to automate and enhance timeliness, accuracy, and efficiency of billing processes. Monitors key performance indicators related to revenue such as rates, volume discounts and all other billing related functions. Works in partnership with their respective offices to understand aged Accounts Receivable balances, including matters with no activity over a specific threshold. Partners with Billing Attorneys to address escalated billing disputes and helps resolve collection issues efficiently. Collaborates closely with Collection Managers to support the cash cycle and identify billing and collection issues. Builds and strengthens relationships with internal and external clients to ensure their needs and expectations are met. Works with Talent Services on recruiting, new hire training and employee onboarding tasks. Provides additional feedback during staff performance appraisals, develops performance management objectives to address concerns, drives engagement, retention, and separation decisions. Qualifications Skills & Competencies Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, executives and firm leadership. Ability to identify and address billing/collection issues promptly and effectively. Strong team building skills; ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team. Highly detail oriented with outstanding organizational and follow-up skills; capable of managing tasks efficiently and effectively. Proactive self-starter with outstanding organizational and follow-up skills. Strong analytical and critical thinking skills to make informed business decisions. Ability to multi-task and work under pressure to meet strict deadlines in a fast-paced environment. Demonstrate a commitment to delivering exceptional service to internal and external clients by exceeding expectations; proactively identify and implement innovative solutions. Education & Experience Bachelor's Degree in Accounting, Finance, Business Administration, or related field preferred Minimum of 8 years of Legal Billing and Collections management and/or supervisory experience with advanced knowledge of e-billing required. Extensive experience in effectively and successfully leading teams required. Exceptional computer skills with the ability to learn new software applications quickly. Technology Expert knowledge of Aderant, Elite or 3E highly preferred. Strong knowledge of e-billing platforms such as Ebilling Hub and other third-party e-billing vendors required. Proficiency in Windows-based software, including Word, PowerPoint, Excel, Adobe Acrobat and Outlook. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Posted 3 days ago

Prisma Health logo
Prisma HealthGreenville, South Carolina
Inspire health. Serve with compassion. Be the difference. Job Summary Job Profile SummaryPerforms tasks of moderate to difficult complexity relating to both hospital and physician accounts. Handles a large volume of inbound calls. Responsible for also making outbound calls related to self-pay follow up on accounts. Assists patients with requests for information, complaints, and resolving issues. Responsible for data analysis and interpretation throughout all functions of revenue cycle, to determine reasons for denials, non-payment and overpayment, post/balance/correct electronic remittances, billing and follow-up of government payers and specialized accounts, analysis/correction of correct coding guidelines, preparation of accounts for appeal, review/analysis of insurance credit balances and analysis/movement of unapplied, unidentified, undistributed balances. Moderate to difficult levels of evaluation, analysis, decision making required in these roles. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Resolves billing concerns, addresses inquiries related to insurance concerns/matters, assist patients with MyChart while simultaneously establishing a rapport with our diverse field of patients. Reviews accounts to determine insurance coverage; obtains and corrects any missing or inaccurate information. Discusses patient responsibility, which includes educating patients on claim processing, deductible, coinsurance, and co-pays. Interacts with patients by making patients aware of payment options such as payment plans and financial assistance as well as how to apply for financial assistance if circumstance warrant. Ability to set up payment plans in MyChart based on patient's personal needs. Greets patients in a professional and courteous manner. Communicates clearly and professionally in both oral and written communication. Be clear and concise in all communication to ensure patients understand the information that is being communicated to them by the Customer Service Specialist. Maintains a high level of poise and professionalism in dealing with patients. Knows when to escalate a patient service issue real time. Research customer requests or issues, determines if further action is needed, forwards to appropriate party for resolution, and exercises good judgement to determine urgency of patient's need. Contacts payer and makes hard inquiries on account status if needed. Escalates problem accounts to the appropriate area(s). Documents billing activity on a patient's accounts according to departmental guidelines; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders. Properly documents accounts clearly with indicators and activities so that tracking and trending can be prepared for any potential further analysis if needed. Ensures all work is compliant with privacy, HIPAA, and regulatory requirements. Participates in general or special assignments and attends all required training. Adheres to policies and procedures as required by Prisma Health and follows all compliant regulatory payer guidance. Answers all incoming calls from Prisma Health patients Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education- High School diploma or equivalent OR post-high school diploma / highest degree earned Experience- Two (2) years b illing, bookkeeping, and/or accounting experience In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Knowledgeable of the job functions required for a A/R Follow-up Representative, Cash Posting Representative, Claims Clearinghouse Representative, Correspondence Representative, Credit Processing Specialist, Denial/Appeals Specialist, Payment Research Specialist and a Quality Assurance Specialist. Knowledgeable of the entire Revenue Cycle and Epic. Work Shift Day (United States of America) Location Patewood Outpt Ctr/Med Offices Facility 7001 Corporate Department 70019935 System Billing Office Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Posted 1 day ago

Qualifacts logo
QualifactsNashville, Tennessee
Job Description: Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions. If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today! We are seeking candidates in Nashville or Tampa to work a hybrid schedule in either office location. Remote candidates will not be considered. Summary of the Manager, RCMS Customer Onboarding We are seeking a strategic and customer-centric Customer Onboarding Manager to lead the onboarding and configuration experience for our Revenue Cycle Management Services (RCMS) customers during implementation. This role oversees a US-based team of Configuration Specialists and manages the Credentialing and Patient Support Teams, while providing cross-functional guidance to parallel teams in India. You’ll be responsible for ensuring operational alignment, consistency, and performance across geographies, driving a seamless onboarding experience that sets customers up for long-term success. The ideal candidate brings expertise in behavioral health EHR platforms, revenue cycle workflows, and proven ability to lead multi-functional teams in delivering exceptional customer outcomes. Responsibilities for the Manager, RCMS Customer Onboarding Lead and mentor US based Configuration Specialists through the RCMS onboarding lifecycle Coordinate globally with India-based configuration, credentialing, and support teams to ensure consistency, quality, and alignment Manage US Credentialing and Patient Support teams, driving operational excellence and customer satisfaction Partner with Implementation to align onboarding timelines, milestones, and deliverables Ensure accurate system configuration that reflects customer-specific clinical and billing workflows Monitor and report KPIs across onboarding, credentialing, and support functions, and present insights to leadership Establish scalable processes and documentation standards to support growth and repeatability Identify and mitigate risks, remove barriers, and escalate issues to ensure timely service delivery Serve as a subject matter expert in behavioral health EHR configuration and revenue cycle operations Continuously improve onboarding tools, templates, and workflows to enhance efficiency and customer experience Success Metrics for the Manager, RCMS Customer Onboarding Timely and accurate completion of RCMS onboarding projects High customer satisfaction across onboarding, credentialing, and support Strong collaboration between US- and India-based teams Reduction in onboarding defects, delays, and escalations Positive customer experience that drives retention and operational success Adoption of best practices and scalable processes across teams Qualifications of the Manager, RCMS Customer Onboarding Bachelor’s degree in healthcare administration, Business, or related field (or equivalent experience) 5+ years in healthcare operations, implementation, or revenue cycle management Direct experience with behavioral health EHR platforms Knowledge, Skills, and Abilities of the Manager, RCMS Customer Onboarding Proven expertise in behavioral health EHR platforms and revenue cycle operations Proven leadership of multi-functional teams (direct and matrixed) Deep understanding of clinical workflows, credentialing, and revenue cycle best practices Skilled in project management and process optimization Excellent cross-functional communication and collaboration abilities Customer-first mindset with a track record of delivering exceptional onboarding experiences Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 4 weeks ago

Pillsbury Winthrop Shaw Pittman logo
Pillsbury Winthrop Shaw PittmanNashville, Tennessee

$70,000 - $90,000 / year

Nashville, Tennessee Job Description The Senior Billing Specialist prepares and distributes accurate pre-bills, invoices, and standard analysis/reports, which involves interacting with billing attorneys, secretaries, and firm clients daily. KEY RESPONSIBILITIES Process client bills via Aderant software. Research and answer billing questions. Review pre-bills, generating accurate invoices and encouraging cyclical billing practices, according to requests by attorneys and secretaries. Regularly follow up on unbilled accounts, ensuring that all functions are completed on time and with high service levels. Anticipate and troubleshoot issues from the perspective of policy, personnel/attorneys, and clients. Submission of electronic invoices using EbillingHub and attention to process from start to finish. Ad hoc reports for attorneys as needed. Provide mentorship to Billing Specialists, Billing Assistants, and Billing Clerks Special projects and additional duties as assigned. REQUIRED EDUCATION, KNOWLEDGE & EXPERIENCE BA/BS degree in Business Administration or related experience, preferably in a large legal services or professional services organization 5+ years of experience in a Legal Billing Specialist role Knowledge of effective legal billing procedures and of computerized legal billing systems (Aderant Expert) and electronic online billing applications (EbillingHub, Legal Tracker, T360, Mitratech Collaborati, etc.) is a plus. REQUIRED SKILLS AND ABILITIES Strong computer skills and be proficient with Microsoft Office Strong typing/keyboard skills and able to use a 10-key calculator by touch. Ability to self-direct, prioritize tasks and work with minimum supervision and with Individuals at all levels of the organization. Excellent written and verbal communication skills Organizational skills, attention to detail and the willingness to work as part of a team are highly desired. PHYSICAL REQUIREMENTS Ability to sit and stand for extended periods. Ability to lift up to 20 pounds. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act. California, New York and Washington DC Pay range for this role, with final offer amount dependent on skillset and experience, is $70k - $90k. Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com .

Posted 4 days ago

UMass Memorial Health logo
UMass Memorial HealthWorcester, Massachusetts

$64,085 - $115,336 / year

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $64,084.80 - $115,336.00 Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations . Schedule Details: Monday through Friday Scheduled Hours: 8-5 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5452 RI and Charge Capture This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Serves as a Charge Generation Tracker (CGT) and regulatory gatekeeper to ensure compliance with coding and billing guidelines. Reviews all assigned edits within prescribed timeframe and routes to appropriate owner for resolution. Provides regulatory (coding and billing) support to clinical charge capture specialists to address CGT, coding, charge capture and billing questions. Acts as primary resource for providers, clinical and administrative staff for coding questions and research related to revenue enhancement and correct coding. I. Major Responsibilities: 1. Serves as a gatekeeper to ensure that regular and annual CGT updates compliant with third party regulatory and coding billing guidelines and reflect clinical practice. 2. Collaborates with clinical / ancillary departments to facilitate proper use of CGT files as well as synchronization of preference lists and orders in IT applications. 3. Ensures system wide compliance with federal, state and local regulations with regard to charge codes and related information in the CGT. 4. Ensures standardized CGT request processes are followed. 5. Reviews all assigned edits within prescribed timeframe and routes to appropriate owner for resolution. 6. Provides support and guidance to clinical and RI / Charge Capture staff to resolve outstanding edits. 7. Monitors daily edits reports and alerts clinical departments of delinquencies. 8. Provides regulatory (coding and billing) support to clinical charge capture specialists to address CGT, coding, charge capture and billing questions. 9. Utilizes subject matter knowledge to support proper interpretation and analysis of performance report(s). 10. Utilizes reporting and data analysis in combination with standard benchmarks and criteria to identify and follow-up on potential revenue integrity issues. 11. Ensures the CGT structure supports effective capture of all chargeable services based on a thorough knowledge of the regulatory requirements, IT applications and charge capture processes. 12. Provides subject matter knowledge related to the CGT for clinical departments, revenue cycle team, finance, compliance and administrative staff. 13. Provides accurate feedback and documentation to support educational needs. 14. Develops and conducts educational courses and seminars focusing on professional documentation, coding and billing for physicians, clinicians, administrative staff and Professional Billing Central Billing Office (PBCBO) staff. 15. Develops training programs and supporting materials relative to physician coding and billing guidelines and protocols to ensure that specific areas of need are addressed and that all materials comply with applicable rules and regulations. 16. Participates in PBCBO staff training on coding and billing guidelines. 17. Monitors CMS and applicable third party coding and billing publications, and abstracts key information relative to established coding and billing policies and procedures for distribution to UMMMG stakeholders (clinical, administrative, compliance, PFS, finance). 18. Researches third party coding and billing guidelines and ensures timely and accurate compliance with federal, state, local payer requirements as well as UMMMG contracts specific to charging, coding, bundling and unbundling, modifier reporting requirements. 19. Leads annual review process by providing updates regarding CPT, CMS regulatory updates, professional society publications (e.g., ASA) for clinical, administrative, compliance, revenue cycle, and finance. 20. Performs quality audits and reviews of focused patient accounts to identify improvement opportunities in clinical documentation, charge capture and coding. 21. Provides audit feedback to key clinical and revenue cycle stakeholders for continuous improvement. 22. Monitors downtime forms for each billing area. 23. Collaborates with clinical charge capture analyst to ensure that downtime procedure is maintained. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Associate’s degree. 2. Certification in Professional Coding. (CPC) Certified Professional Coder. 3. EPIC Credentialed in Ambulatory within 12 months of hire date. Experience/Skills: Required: 1. Three to five (3-5) years of work experience related to professional billing and coding. 2. Knowledge of industry standard practices, including CPT / HCPCS codes and third-party reimbursement policies. 3. Knowledge of coding and billing requirements based on third party publications, including Blue Shield, Medicare, Medicaid, commercial insurers and HMOs / PPOs. 4. Strong interpersonal and communication skills required. Ability to speak and present in front of groups required. 5. Detail oriented, strong analytical skills with the ability to multi task and prioritize required. 6. A working knowledge of Microsoft Office applications, ability to develop reports and create presentations. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. *On-site work is required based on business need. Travel could be to any UMass office or facility* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 1 week ago

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American Family Care AnaheimAnaheim, California

$22 - $29 / hour

Replies within 24 hours Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance This recruitment is for an Administrative Assistant III position through Sun Medical Group. This position can be based out of Anaheim and or Ladera Ranch. The Administrative Assistant III must consistently exercise a high degree of initiative, confidentiality, independence, good judgment, flexibility in performing a wide variety of duties, and the ability to adjust to changing priorities while working well under pressure. Performance at this level requires independent critical thinking and problem solving, strong verbal and written communication skills, creativity, knowledge of office environment and technology, and a commitment to seeing tasks and projects through to completion. Compensation Range: $24/hour (within full range of $22 - $29/hour). Required: Bachelor’s degree (preferred) with 2-5 years’ experience or equivalent combination of education and working experience in a similar environment. Worked in the Medical Field, Medical Office, Urgent Care, Hospital, Other health and home care facilities. Broad knowledge of office environment and administrative support needs with the ability to provide executive level support in a fast-paced environment. Medical Billing Knowledge, Working with Insurance Payors, Follow up and Provider Relations Experience. Excellent computer skills and proficiency in Microsoft Office Suite (Outlook, Word, and Excel). Excellent analytical skills and ability to resolve complex problems creatively. HR Experience, process payroll and monitor compliance. Accounts Receivable and Accounts Payable Experience. Ability to work effectively in a team environment, as well as independently. Excellent organization, time management, and written and verbal communication skills. Ability to adjust to changing priorities and multiple demands. Ability to multi-task and meet aggressive deadlines. Good knowledge of Computer Systems. Light IT work. Preferred: Experience working with high-level executives and/or professionals. Please attach your resume. This is a permanent employment recruitment for Sun Medical Group. Interviewing and hiring is based on internal hiring needs and how well the candidate's experience matches the assignment requirements. Certain temporary assignments may require clearance of a health physical or require a valid California Driver’s License with a clean. The majority of our permanent positions are Monday – Friday, 8:00 a.m. – 5:00 p.m. We also have occasional part-time, weekend, and evening hours as needed, depending on the assignment. Comprehensive benefits options are also available for permanent full-time employees, including paid vacation, sick leave, and health / dental / vision insurance and a 401K plan. Please note that we recruit for this position on an on-going basis to build a talent pool of potential candidates. When a position becomes available, we will review applicants at that time. Due to the volume of applications that we receive, only those candidates selected for interviews will be contacted. Thank you for your interest in employment with Sun Medical Group. CONDITIONS OF EMPLOYMENT Sun Medical Group seeks to provide a safe and healthy environment for the entire staff and community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Legal Right to Work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation CLOSING STATEMENT Sun Medical Group is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by Sun Medical Group’s nondiscrimination policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. Sun Medical Group provides reasonable accommodation for applicants with disabilities upon request. For more information, please contact SMG Employee Experience Center (SMGEC) at manager@sunmedicalgrp.com or at (949) 860-9871, Monday – Friday from 8:30 a.m. – 5:00 p.m. Compensation: $22.00 - $29.00 per hour PS: It’s All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Posted 1 week ago

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Wiss Janney Elstner AssociatesNorthbrook, Illinois

$19 - $29 / hour

Wiss, Janney, Elstner Associates Inc. (WJE) is a global firm of engineers, architects, and materials scientists committed to helping solve, repair, and avoid problems in the built world and construction industry. Since 1956, our applied experience from more than 175,000 projects and our state-of-the-art laboratory and testing facilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve. From historic preservation to post-disaster safety assessments, we respond to the most challenging problems in the built world. We're looking for an entry-level Billing associate to assist with routine billing support tasks on a contract basis. The duties for this position are clearly defined with established procedures and require minimal judgment under direct supervision. Typical Functions: Handles a high volume of routine billing processes, including invoice generation, data entry, and billing corrections Provides general administrative support such as answering phones, filing documents, and organizing billing records Assists with basic billing inquiries and supports billing-related projects from initiation through completion Ensures billing data accuracy by verifying time entries, expense reimbursements, and related records Collaborates with other departments to resolve basic billing discrepancies promptly and accurately Requirements: High school diploma Basic computer and data entry skills Detail-oriented nature Basic written and verbal communication skills appropriate to professional environment. Analytical skills Customer service orientation Sensitivity to confidentiality Culture, Compensation, and Benefits: Wiss, Janney, Elstner Associates, Inc. (WJE) is a global firm of engineers, architects, and materials scientists. Clients worldwide seek our expertise to solve the most significant, interesting, and challenging problems in the built world. Our applied experience from more than 175,000 projects combined with unparalleled laboratory and testing capabilities have made WJE a leader in providing innovative yet practical solutions to the clients we serve. Working at WJE is a team endeavor characterized by a culture of trust and personal responsibility. We encourage open communication, continuous learning, innovative thinking, ongoing mentoring, and free-flowing collaboration. We seek highly talented and hard-working individuals who want to be challenged, who want hands-on work, who want to set a higher standard, and who want to be mentored by the industry’s most accomplished experts. People with outstanding C haracter, unwavering C ommitment to our core and culture, strong E xpertise, and genuine E nthusiasm for their work. Learn more about the Extraordinary People we hire at WJE at www.wje.com/careers WJE offers a robust, total compensation structure, where the hourly rate is just one component of an employee’s annual earnings. Additionally, employees may be eligible to receive overtime and variable compensation based on personal and company performance , often resulting in above-market annual earnings. Actual hourly rate will be based on several factors including consideration for a candidate’s qualifications, skills, competencies, and proficiency for the role while remaining mindful of our commitment to internal equity. A good faith estimate of the starting hourly rate (gross) for this position is in the following range : $19.23 - $28.85 This non-exempt position is also eligible for WJE’s industry-leading, total rewards package which enables our employees to grow and thrive with comprehensive health and financial benefits including: Robust and affordable health plans for employees and their families, including HSA as well as low and high-deductible PPO options Generous 401(k) matching of 110% for the first 6% of eligible pay vesting immediately Time off to care for yourself and others Investments in employees’ educational assistance and professional development ​ Learn more about WJE’s total rewards package here . WJE is an Equal Opportunity Employer. We invite all qualified applicants to apply including individuals with disabilities and protected veterans (VEVRAA federal contractor). WJE will consider qualified applicants with criminal histories in a manner consistent with the requirements of Fair Chance Ordinances.

Posted 30+ days ago

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IKS Health CareerCoppell, Texas

$18 - $21 / hour

About IKS Founded in 2006, IKS Health enables providers to provide better, safer, and more efficient care at scale. With over 12,000 employees, including over 1,500 physicians and technologists, IKS Health provides solutions for over 150,000 providers across some of the largest and most prestigious healthcare provider groups in the country. Through our Provider Enablement Platform, IKS Health provides a strategic blend of technology and expertise with the aim of restoring joy and viability to the practice of medicine by giving providers the tools and resources they need to focus on what matters most – the patient. We offer clinical, financial, and administrative healthcare solutions for improved operational efficiency, better patient outcomes, optimized productivity, and revenue. We are an on-site Patient Contact Center environment. Individual performance measurement while working within a team atmosphere Comprehensive 4-week training program Variable incentive bonus and recognition programs Opportunities for career growth Key Responsibilities Work as part of a billing team to submit accurate, clean claims to payers through the client billing system. Address clearinghouse and front-end rejections within a 24-hour turnaround time. Route claims to appropriate departments when client or IKS input is required. Ensure billing actions are resolution-focused and completed within agreed turnaround times. Collaborate with teammates and leadership to meet productivity and quality targets. Qualifications Required: High School Diploma or GED. Preferred: Associate’s or Bachelor’s degree in business, healthcare administration, or related field. Experience Preferred: Prior experience in Healthcare RCM, Medical Billing, or Claims Processing(1-2 years). Candidates with experience in: Insurance claims / policy processing Accounting / Finance (transaction handling, reconciliations) Administrative roles requiring accuracy and case resolution Skills & Competencies Technical / Functional Basic proficiency in GSuite & Microsoft Office Suite (Excel, Outlook, Word). Strong typing speed and accuracy. Comfort with computer-based systems and multitasking across applications Behavioral Resolution focus and problem-solving mindset. Attention to detail and accountability. Teamwork and clear communication. Ability to perform in a fast-paced environment. Why Join IKS Health? Gain experience in the U.S. Healthcare Revenue Cycle Management. Structured training and support provided. Opportunities to grow within our expanding Dallas Contact Center Operations. Compensation and Benefits: The pay range for this position is $18 per hour- $21 per hour. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package including healthcare, 401(k), and paid time off (all benefits are subject to eligibility requirements for full-time employees). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Posted 30+ days ago

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Guardian Pharmacy Services ManagementPink Hill, North Carolina
Pink Hill, North Carolina, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Southern Pharmacy Services, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Pink Hill, North Carolina . Why Southern Pharmacy Services? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Responsible for processing customer bills and insurance claims in an accurate and timely manner. This includes assisting with all daily and month-end billing functions, procedures and reporting. Provides excellent customer service to patients, caregivers, medical providers and insurance carriers. ATTRIBUTES REQUIRED: Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy Relational – ability to build relationships with business unit management and become “trusted advisor.” Strategy and Planning – ability to think ahead, plan and manage time efficiently. Problem Solving – ability to analyze causes and solve problems at functional level. Team Oriented – ability to work effectively and collaboratively with all team members. ESSENTIAL JOB FUNCTIONS (include the following): Research and establish patient eligibility coverage with insurance providers including private individuals and/or government entities. Reverify benefit coverage criteria as needed for claims follow up. Accurately enters and/or updates patient/insurance information into billing system. Maintain and continually audit patient files and corresponding documentation necessary to defend third party audits and ensure payer and company compliance. Accurately enter patient information into the pharmacy system. Provide assistance and timely response to all billing customer inquiries via phone or electronic communications. Research and resolve patient billing issues regarding insurance eligibility, coverage, and related benefits. Provide guidance and support to resident or responsible party by running Medicare plan comparisons during open enrollment and special enrollment periods. Proactively review patient profiles, drug regimens and insurance coverage to evaluate options to save resident money. Responsible for completion of daily census, admit, discharge, and room changes for the facilities assigned. Process patient payments, returns, and credits. Transmit individual credit card payments as needed. May pursue payment from delinquent accounts and make payment arrangements. Research, identify and organize requested audit documentation in timely manner. Perform prescription claims adjudication including communication with insurance companies regarding rejected claims, eligibility, prior authorizations or other issues as needed. Make corrections as needed and rebill claims as necessary. Develop knowledge and understanding in pharmacy facility billing requirements (Medicare, Medicaid, Prescription Drug Plans (PDPs) and Third-Party Insurances) Develop proficiency in the utilization of pharmacy information systems to meet operational needs and regulatory requirements. This includes using pharmacy systems to process prior authorizations, resolve rejections, produce various reports as necessary, and complete billing functions. Rotate through other departments to gain working/functional knowledge of other department workflows. Follow all applicable government regulations including HIPAA. Work as a collaborative team member to meet the service goals of the pharmacy. Other essential functions and duties may be assigned as needed. EDUCATION AND/OR CERTIFICATIONS: High School Diploma or GED required. Pharmacy Technician license/certification/registration per state requirements; National Certification preferred (PTCB) may be required (pharmacy specific). SKILLS AND QUALIFICATIONS: 1+ years of related experience Advanced computer skills; pharmacy information system experience preferred. Ability to work independently and deliver to deadlines. Great attention to detail and accuracy Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines Quality minded; motivated to seek out errors and inquire about inaccuracies. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job. The noise level in the work environment is usually low to moderate. Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines. Requires desk work in office environment. Ability to work flexible hours. What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”Compensation & Financial Competitive pay 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund) Time Off Paid holidays and sick days Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.

Posted 1 day ago

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ZendeskSan Francisco, California

$161,000 - $241,000 / year

Job Description Who We're Looking For: We are seeking a seasoned Staff Solution Architect with deep expertise in Order to Cash (O2C) and Record to Report (R2R) business processes and technologies. You will be a pivotal leader driving the design and implementation of scalable, efficient billing, invoicing, and ERP systems that streamline financial operations and enable business growth. Your strategic vision and hands-on experience will guide cross-functional teams through complex integrations and transformations, ensuring our solutions align with business goals and industry best practices. What Your Day Will Look Like Lead the end-to-end solution architecture for Order to Cash and Record to Report capabilities, including billing, invoicing, revenue recognition, and financial close processes for seat-based and usage-based monetization models. Collaborate with business stakeholders, finance, sales, IT, and external vendors to gather requirements and translate them into robust, scalable architecture designs. Drive ERP system implementations and integrations with ancillary billing and invoicing solutions to create seamless, automated workflows. Establish architectural standards, best practices, and governance around financial operations systems. Mentor and guide solution architects, developers, and analysts to ensure alignment with the overall architecture vision and business objectives. Assess emerging technologies, tools, and trends to continually enhance the Q2C and R2R processes. Participate in strategic planning, roadmap development, and risk mitigation activities related to financial systems architecture. Qualifications: 10+ years of experience in solution architecture, with a strong focus on Quote to Cash and Record to Report processes. Proven expertise in billing and invoicing systems, ERP implementations (e.g., SAP, Oracle, NetSuite), and financial operations transformations. Deep understanding of end-to-end financial processes including order management, revenue recognition, accounts receivable, general ledger, and financial close. Strong leadership skills with experience guiding cross-functional teams and managing complex integrations. Excellent communication and stakeholder management abilities, capable of bridging technical and business perspectives. Familiarity with relevant compliance standards and financial regulations. Bachelor’s degree in Computer Science, Information Systems, Finance, or related field; advanced degree preferred. Relevant certifications (e.g., TOGAF, ITIL, ERP-specific) are a plus. The US annualized base salary range for this position is $161,000.00-$241,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Posted 2 weeks ago

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Reklame HealthNew York, New York

$50,000 - $70,000 / year

About ReKlame Health Sixty million adults experience mental health challenges in the United States, yet one-third lack access to proper care. Opioid overdose is the number one cause of death for people under 50 in the United States. We are a clinician-led, tech-enabled provider group that exists to provide culturally competent behavioral health care addiction care, medication management, crisis intervention, and care coordination for people working towards taking back control of their lives, while expanding access to care. Our vision at ReKlame Health is to create a future where individuals who have historically been unable to access the care they deserve can readily obtain high-quality behavioral health and addiction care. At ReKlame Health, it goes beyond mere employment; it's about becoming a part of a formidable movement transcending individuality. Let's unite and forge a world where health equity and effortless access to exceptional mental healthcare can co-exist. About the Role We are seeking a Medical Billing Manager to take charge of our billing and coding functions, ensuring accuracy, compliance, and adaptability within the complexities of the American healthcare system. This role requires a leader who understands the intricacies of coding, Medicare, Medicaid, and state-specific regulations while fostering education and mentorship in a collaborative team environment. This role is not only technical but also strategic. You will guide the team, enhance processes, and empower others to deliver results that align with our mission to improve health equity. The ideal candidate will thrive in navigating the rapidly evolving healthcare landscape while enabling ReKlame Health to scale efficiently. Key Responsibilities Billing Operations Management Lead and oversee all aspects of the billing process, including claims submission, payment processing, and account reconciliation, ensuring accuracy and efficiency. Ensure accurate, compliant coding with ICD-10, CPT, and HCPCS systems to optimize first-pass claim submissions and maximize revenue for patient care and procedures. Establish scalable workflows to address multi-state billing complexities, with a focus on state-specific Medicaid requirements and streamlined reimbursements. Compliance and Adaptability Monitor and implement changes in Medicare, Medicaid, and other regulatory guidelines, ensuring full compliance across all billing and coding processes. Conduct regular audits to uphold coding standards, identify gaps, and ensure accurate documentation and billing practices. Collaboration and Team Leadership Partner with providers, administrative teams, and payers to address documentation gaps, efficiently resolve coding challenges, and reduce claim denials. Identify skill gaps and develop tailored training initiatives, such as workshops, coaching sessions, and resource playbooks, to enhance team capabilities. Subject Matter Expertise and Innovation Serve as the expert in coding and billing complexities, particularly in navigating multi-state Medicaid and Medicare nuances. Leverage emerging technologies and automation tools to optimize billing operations, enhance team performance, and support long-term cost efficiency. You will love this role if: Certifications : Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification in medical coding is mandatory. Experience : Minimum of 3-5 years of professional experience in medical coding and billing, including expertise with Medicare and Medicaid systems. Strong preference for candidates with experience in behavioral health coding. Leadership Skills : Demonstrated experience leading and mentoring a team, with a history of improving performance and operational workflows. Technical Skills : Advanced proficiency with ICD-10, CPT, and HCPCS coding systems and experience with EHR and medical billing software. Detail-Oriented : Exceptional accuracy and attention to detail in coding/billing and documentation. Regulatory Knowledge : Strong understanding of HIPAA and healthcare compliance guidelines, with the ability to adapt to changing regulations. Communication Skills: Exceptional written and verbal communication abilities to effectively collaborate with stakeholders at all levels. Problem-Solving Expertise: Analytical mindset with the ability to address complex challenges, identify solutions, and implement improvements with speed and accuracy. Compensation Package: Annual Compensation: $50,000-$70,000 Full Health Benefits : Medical, dental, and vision Paid Time Off (PTO) : 21 days of paid time off, including vacation and sick leave. Professional Development : Unlock growth opportunities within a purpose-driven early-stage organization dedicated to creating a positive impact. ReKlame Health considers several factors to ensure a fair and competitive offer when evaluating compensation packages. These include the scope and responsibilities of the role, the candidate's work experience, education, and training, as well as their essential skills. Internal peer equity is also examined to maintain balance within the organization. Additionally, current market conditions and overall organizational needs are crucial in shaping the final offer. Each aspect is thoughtfully reviewed before extending an offer, ensuring a comprehensive and equitable approach. ReKlame Health is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive and inclusive environment for all employees. If you’re hungry for a challenge in 2025, love solving problems, and want to be a part of something transformational, we’d love to hear from you! Learn more about us at www.ReKlamehealth.com *We never ask for money or sensitive personal information during the job application process. If you receive an email or message claiming to be from us that requests such information, please do not respond and report it as a scam.

Posted 6 days ago

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American Family Care Ladera RanchLadera Ranch, California

$18 - $23 / hour

Benefits/Perks Great small business work environment Flexible scheduling Paid vacation, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Candidates Must Have: At least 2 years of experience in medical practice billing with exposure to working with denials, appeals, insurance collections, and related follow-up Working knowledge of Local and National Coverage Determinations and payor policies, and how to use them Must have ICD-10 and CPT coding assessment skills, CPC certification is preferred Strong proficiency in MS Office applications (Word, Excel, PowerPoint), and computerized billing systems is required. A patient-first, mission-oriented mindset Duties: Organize and prioritize all incoming claims and denials. Evaluate medical claims and coverage policy documentation to determine validity for an appeal. Responsible for ensuring and monitoring the effectuation of all decisions as a result of the follow-up of unpaid/denied claims with insurance carriers. Responsible for adhering to health care billing procedures, documentation, regulations, payment cycles, and standards. Work accounts to resolution. Collection from patients and insurances. Works collaboratively and effectively with all other departments and functions to maximize operational efficiency and service and ensure consistency in addressing appeals issues. Work independently to identify and resolve complex client problems. Work with leadership to develop appropriate policies and procedures. Maintain current knowledge of healthcare billing laws, rules and regulations, and developments. Comply with all applicable HIPAA policies and procedures and maintain confidentiality. Compensation: $18.00 - $23.00 per hour PS: It’s All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Posted 30+ days ago

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The Valley HospitalParamus, New Jersey

$24 - $29 / hour

Position Summary To support the functions of In Vitro Fertilization department by coordinating the billing and financial services for patients and physicians. Education College degree or equivalent. Experience Prior experience in professional fee/office practice billing. Previous reproductive endocrine and/or OB/GYN billing preferred. Coding experience. Managed care experience preferred. Skills Strong communication skills. Math skills. Ability to operate general office equipment and computers. Competent in Microsoft Excel software. Ability to work well under pressure, tolerate frequent interruptions and adapt to changes in workload and work schedule. Ability to set priorities, effective problem solving of complex situations, organized. Job Location Paramus 140 E Ridgewood Ave Shift Day (United States of America) Benefits Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees) Group Term Life Insurance and AD&D(Full Time Employees) Flexible Spending Accounts and Commuter Benefit Plans Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.) 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness Retirement Plan Tuition Assistance Employee Assistance Program (EAP) Valley Health LifeStyles Fitness Center Membership Discount Day Care Discounts for Various Daycare Facilities SalaryJoining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits.Pay Range: $23.55 - $29.44 (per hour) EEO Statement Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.

Posted 30+ days ago

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WisdomNew York, New York
About Wisdom Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom-built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in-office, and their bottom line. Coming from a fresh $21M Series A round of funding we are looking for exceptional candidates to help us build a category-defining company. We are a fully distributed, remote-first team with employees across the US. About The Role Our Insurance Billing Specialists focus on keeping insurance billing moving by submitting claims, posting dental insurance payments, and working insurance aging reports for our customers. This work is at the heart of Wisdom’s service offerings, and is a large part of what allows us to provide outstanding services to the dental offices we serve. As an Insurance Billing Specialist, you’ll: Prepare and submit dental insurance claims promptly and accurately, following up as necessary to ensure prompt payment and resolve any issues or discrepancies with insurance companies Post insurance payments and adjustments to patient accounts, reconciling insurance payments with the PMS and investigating any discrepancies Monitor and manage accounts receivable, ensuring timely collection of outstanding insurance balances and running regular reports on AR to identify trends and areas for improvement Partner directly with offices and insurance companies, acting as their primary point of contact for any insurance-related inquiries and regularly communicating challenges and successes Coordinate with dental offices to ensure accurate coding and documentation for all insurance claims Why Wisdom? Work remotely alongside a fully remote team that knows how to get stuff done, without the pain and drama of in-office work. Flexible hours Support and inclusion no matter your background. Whether you’re a seasoned remote biller or you’re testing the waters for the first time, we’ll set you up with the tools, training, and community support you need to succeed at Wisdom. A better experience for billers. We’re building tools and leveraging technology to save you time and let you focus on earning more, faster. We’d Love to Hear From You If You Have At least 5 years of experience in dental insurance claim submission, claim posting, and AR management Must have a minimum of 8 hours per week of availability during standard business hours (Monday–Friday, 8am–5pm CST) Strong knowledge of dental insurance plans, procedures, and coding Exceptional problem-solving skills and the ability to handle complex billing issues with care and a commitment to patient confidentiality and data security Excellent communication, interpersonal, and follow-up skills Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Google Workspaces Wisdom is an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

Posted 30+ days ago

Waystar logo

Director, Billing & Collection

WaystarAtlanta, Georgia

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Job Description

ABOUT THIS POSITION

We are seeking an experienced and strategic Director of Accounting – Billing & Collections to lead our billing operations and receivables management. This position plays a critical leadership role in overseeing the end-to-end billing cycle, optimizing accounts receivable processes, and ensuring the timely and accurate collection of receivables. The ideal candidate will bring deep expertise in financial operations, customer invoicing, revenue assurance, and team leadership.

WHAT YOU'LL DO

Leadership & Strategy:

  • Lead, develop, and mentor a high-performing team responsible for billing, accounts receivable, and collections.

Billing Operations:

  • Oversee the timely and accurate issuance of customer invoices across all business units.

  • Ensure compliance with contract terms, pricing structures, and regulatory requirements.

  • Work with sales, operations, and customer success teams to resolve billing disputes.

Collections Management:

  • Develop and implement proactive collection strategies to minimize DSO (Days Sales Outstanding).

  • Monitor aging reports and direct collection efforts for delinquent accounts.

  • Maintain effective communication with customers regarding payment status and issues.

Process Improvement & Automation:

  • Identify opportunities for automation and process enhancements within billing and collections.

  • Lead system improvements or ERP enhancements to support scalable billing operations.

Reporting & Controls:

  • Provide regular reporting on billing accuracy, cash collections, A/R aging, and other key metrics.

  • Maintain strong internal controls over billing and collections to ensure financial integrity.

  • Assist with audit preparation and respond to external and internal audit requests.

WHAT YOU'LL NEED

  • Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).

  • 7+ years of progressive accounting experience, with at least 3 years in a leadership role focusing on billing and/or collections.

  • Proven experience managing large-volume billing and A/R operations in a complex or fast-paced environment.

  • Strong understanding of GAAP, revenue recognition, and financial controls.

  • Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms.

  • Excellent analytical, communication, and leadership skills.

  • Experience in SaaS, subscription billing, or service-based industries.

  • Familiarity with ASC 606 revenue recognition standards.

  • Demonstrated success in reducing DSO and improving collection efficiency.

  • Change management and process reengineering experience.

  • Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions.

  • Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation.

  • Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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