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Billing Implementation Specialist-logo
Billing Implementation Specialist
eClinicalWorksWestborough, MA
ONLY CANDIDATES IN THE US WILL BE CONSIDERED* We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud-based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that's where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they're really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today. Position Overview This Billing Implementation Specialist (BIS) is a billing implementation position where the individual is responsible for assisting and training the client with implementing the PM portion of the integrated EMR-PM solution while meeting all deadlines set forth by the Project Manager. This role is the primary billing contact between the client during the pre-go live and post go live implementation phase. The BIS is responsible to collaborate with the assigned Project Manager, Business Analyst and EMR Trainer to ensure that the billing setup and workflow implemented are in alignment with the clinical side of the software. Through Billing Discovery and Billing Setup calls with the client, the BIS is responsible for obtaining the client's billing requirements related to the client's specialty (Private practice, Health Center, Rural Health Center, Ambulatory Surgical Centers or any other practice that needs UB or Sliding Fee Schedule Set Up). Ensure cash flow is not negatively impacted by the transition to eClinicalWorks and make best practice recommendations based on identified areas of opportunity through the cash flow monitoring phase. During the post go live phase the BIS is responsible for conducting onsite or remote billing training to ensure client adoption. The BIS is expected to maintain good working relations with internal/external client at all times. The goal would be for the BIS to build a good rapport with the client to ensure that they are a referenceable client by the end of the implementation process. Job Functions/Responsibilities Evaluating the clients billing needs (HCFA/UB/Dental/Vision/ Sliding Fee Schedules and any other specialty requirements). Responsible to set up the client's system and train them on using eClinicalWorks software based on their workflow using best billing practices. Work with eClinicalWorks team members to conduct and/or ensure delivery of successful billing training sessions. Identify all the eClinicalWorks billing modules that need to be implemented, based on organizational structure and/or requirements to ensure a successful adoption of eClinicalWorks product. Evaluate financial health assessment reports and make recommendation to mitigate potential cash flow risk to the client by providing best billing practice plan of action. Knowledge of clearing house enrollment concept and purpose along with giving guidance to client to facilitate the enrollment process for claims and Electronic Remittance Advice. Provide billing pre- go-live and post-go-live training support. Proactively analyzes the client's financial health monthly/weekly as applicable to identify opportunities for reimbursement and make setup or workflow recommendations based on findings. Trend patterns of denials and to develop an intimate understanding of the factors that are contributing to the clients' financial performance. Creating and presenting external/internal client facing presentations. Making workflow recommendations to clients to improve their back-office operation while having a sound understanding of end of month process and life cycle of a claim. Maintain positive Key Performance Indicators as set forth by the Department Leads. Conduct training sessions utilizing teams/go to meeting / LogMeIn and maintain a professional attire during virtual training session internal and external. Clear and concise written and verbal communication with client along with completion of meeting minutes after each call. Work independently and part of a team in a remote working environment while actively participating in all weekly team meetings. Attention to detail and timely follow through while meeting all assigned deadlines. Maintain a secure space within the home working environment free of distractions while following strict HIPAA/PHI guidelines. Through strong customer service. Perform other duties as assigned. Experience/Education Requirements Bachelor's Degree required; Master's Degree preferred Adheres to all company policies and mandatory compliance protocols as required by eCW Bachelor's Degree and/or Minimum of 3-5 years medical billing experience 3 years working Knowledge of ICD,CPT, HCPCS coding 3 years of experience with Medicare, Medicaid, Commercial payers claims processing 3 years working knowledge of EOB/ERAs and AR Financial Reports- reading & posting, refunds are a must 3 years working knowledge of dental, UB, HCFA and Workman's Compensation claim submission payer requirements 3 years working knowledge of Clearinghouse functionality 3+ years of medical billing experience and knowledge of RHC/ASC/FQHC/Vision billing requirements preferred 3+ years of Client facing experience with strong professional presentation and communication skills 20% Travel for client onsite visits Experience of implementation of EHR software and / or Training is a plus Other Skills/Abilities Take initiative and accountability Strong time management skillset Attention to detail Adherence to Policy and procedures Ability to adapt in a fast-paced environment and sustain optimal outcomes Strong verbal and written communication skills Adherence to deadlines Team Collaboration Proficient in Microsoft Teams, Vizio, Power Point, Excel and Word/PDF eClinicalWorks offers a rich suite of benefits which include the following: eighteen days of Paid Time Off per year which scales based on tenure; nine Paid Holidays and one Floating Holiday; insurance for eligible employees which includes medical, dental, vision, basic life, short term disability, long term disability, business travel accident, and accidental death and dismemberment. As well, we offer a 401(k) plan with a Company safe harbor contribution; Flexible Spending Account for Health Care and Dependent Care for eligible employees; limited personal leave; additional voluntary benefits, including additional insurance (hospital indemnity, critical illness, accident, supplemental life, short term disability buy up, pet), genetic testing, legal plan, and supplemental accidental death and dismemberment; and an annual discretionary bonus for eligible employees. eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.

Posted 30+ days ago

Supervisor, Billing-logo
Supervisor, Billing
Element Fleet Management Corp.Baltimore, MD
Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We Need We are looking for a Billing Supervisor to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference As the Billing Generation Supervisor, you will be responsible for overseeing the daily operations of the billing generation team to ensure the accurate, timely, and efficient production of client invoices and billing statements. This role ensures compliance with internal policies and external regulations, supports system improvements, and collaborates with cross-functional teams to resolve billing discrepancies and enhance billing accuracy. A Day in the Life Supervise the billing generation team, including assigning tasks, monitoring performance, and providing coaching and support. Ensure timely and accurate generation of invoices in accordance with client contracts, service agreements, and regulatory requirements. Review and validate billing data for completeness and accuracy before invoice release. Collaborate with IT, finance, and operations teams to resolve system or data issues affecting billing. Maintain and update billing schedules, templates, and procedures. Identify and implement process improvements to enhance billing efficiency and accuracy. Monitor key performance indicators (KPIs) related to billing timeliness, accuracy, and error rates. Train new team members and ensure ongoing development of billing staff. Prepare and present reports on billing performance and issue resolution trends. Requirements Associate or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. 3+ years of experience in billing or revenue cycle operations, with at least 1 year in a supervisory or lead role preferred. Must have Proficiency in Microsoft Office Suite, especially Excel (Power Query) Must have experience in processing and with large sums of data. Experience in SQL Strong understanding of billing systems, invoice generation processes, and financial documentation. Excellent attention to detail and organizational skills. Experience with SAP S/4 HANA preferred. Ability to manage multiple priorities in a fast-paced environment. Strong communication and problem-solving skills. Internally, this role is referred to as Super, Billing Generation* The hiring base salary range for this position is $60,400 to $83,100 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. What's in it for You A culture of innovation, empowerment, decision-making, and accountability Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Know Your Rights: Workplace discrimination is illegal

Posted 1 week ago

Billing Operations Optimization Specialist-logo
Billing Operations Optimization Specialist
NexampChicago, IL
Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. What we're looking for: Nexamp is looking to hire a Billing Operations Optimization Specialist to join it's Billing Operations team. You will be responsible for identifying and implementing process and system improvements that enhance the customer billing experience. This role focuses on optimizing workflows, managing API callouts and system notifications (not owned by Product), and building dashboards to improve operational visibility. You will work cross-functionally with teams across Product, Tech, Development, Marketing, and Billing System Support to drive automation, scalability, and operational excellence in support of Nexamp's growth. We are accepting candidates across our hub offices of Chicago, IL, and Boston, MA, where you will be hybrid. You will report to the Manager, Billing Operations. What you'll do: Lead optimization projects to improve Customer Experience Operations related to billing. Develop, maintain, and enhance workflows, API callouts, and notification systems. Create and manage dashboards to monitor billing operations performance and KPIs. Collaborate with Product, Tech, Development, and Billing System Support partners on technical project implementation. Partner with Product, Marketing, and CX broadly to both help optimize processes and build effectiveness tracking for billing-related communications. Document and communicate new and updated processes across teams. Support ad hoc requests impacting the broader Customer Experience Operations group. Contribute to cross-functional efforts aimed at improving operational KPIs and customer outcomes. Communicate effectively across the organization, both verbally and in writing. Operate with a high sense of urgency while maintaining quality and awareness of downstream impacts. What you'll bring: Bachelor's degree in Business, Information Systems, a related field or related work experience. 2+ years in billing operations, process optimization, or system automation. Experience collaborating with Product and Engineering teams on technical projects. Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today. Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization. Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions. If you don't meet 100% of the above qualifications, but see yourself contributing, please apply. At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change. You'll love working here because: Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more! Compensation: The reasonably estimated salary for this role at Nexamp ranges from $78,000 - $85,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company's stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.

Posted 3 days ago

Administrative Assistant III - Billing And Coding Support-logo
Administrative Assistant III - Billing And Coding Support
Family Health Centers of San Diego, Inc.San Diego, CA
Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff. General Job Description Independently provides high-level administrative support for the assigned managers and department. Duties are broad and will vary depending on assignment, but generally include data collection, entry, and analysis, advanced report creation (including graphs and pivot tables), coordination of meetings, supply ordering, and similar tasks. The Administrative Assistant III uses in-depth knowledge of departmental operations and discretion to answer routine and non-routine correspondence and works with highly confidential and sensitive information. Deals with a diverse group of customers, patients, and visitors as well as internal contacts at all levels of the organization. As the senior level of Administrative Support, the Administrative Assistant III coordinates larger departmental projects with organizational impact, utilizing project management skills and applying LEAN methodology. In addition, the Administrative Assistant III may provide supervision to a small number of lower level clerical and administrative support staff. Job Roles Acts as a liaison with other departments and internal and external customers (including patients, vendors, auditors and inspectors). Answers phones, emails, and walk-in visitors, using discretion to answer both routine and complicated questions; forwards issues to appropriate person. Handles confidential and routine information. Ensures applicable regulatory and department standards are adhered to on an on-going basis (The Joint Commission, OSHA, etc.). Leads, educates, coaches and mentors others on LEAN continuous process improvement philosophy, tools and application to accomplish organizational goals. Performs other duties as assigned. Recruits, trains, develops, engages and retains an accountable workforce. Researches, collects, and enters data. Performs intermediate data analysis, identifying discrepancies and researching for resolution. Creates high-level reports, which include graphs, charts, and pivot tables. Makes reports that are timely, correct, and audience appropriate. Supports manager(s) and department with high-level administrative support, which may include calendaring, scheduling, time card support, meeting organization and minutes, travel arrangements, and similar administrative support tasks. Types and designs high-level, audience specific correspondences, memos, spreadsheets, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy. Includes data entry and non-medical transcription. Utilizes LEAN methodology to manage special nonrecurring and ongoing projects, including planning, implementation, and evaluation; works with teams or independently to meet deadlines and accomplish project goals. Coaches, mentors, and leads teammates on special projects. Education/Certifications/Licenses/Registrations 1 year of experience with project coordination and management. 4 years of progressively responsible administrative support experience required, preferably in the medical/health-related field. Bachelor's degree in Business Administration, Communication, Healthcare Administration, *English, or related field required. Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements. Traveling between sites and other locations is occasionally required. Must have a valid California driver's license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy. Experience/Specialized skills (including Language) Ability to exercise discretion and maintain confidential information. Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment. Ability to relate well with team members, coworkers, and other departmental staff. Ability to type 40 - 50 WPM; ability to accurately complete data entry at relatively high speed, utilizing grammar and spell check software. Bilingual English-Spanish may be required depending on assignment. Exceptional interpersonal and customer service skills Exceptional knowledge of business English, including proper grammar, spelling, and punctuation. Exceptional knowledge of mathematics and intermediate level of calculation skills. Exceptional organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals. Exceptional skills in computer software and systems, specifically Microsoft Office; ability to create graphs, use Excel Macros, and create dynamic power-point presentations. Exceptional written and verbal communication skills. Intermediate analytical and problem solving skills. Intermediate knowledge of project management practices and principals, and LEAN methodology. Successful track record of leading and driving positive change through others. Physical Requirements/Working Environment Bending (neck): RARELY (0-1 HRS) Bending (waist): RARELY (0-1 HRS) Climbing (ladder): NEVER Climbing (stairs): RARELY (0-1 HRS) Driving: To drive from one clinic or another, or in the community: NEVER Exposure to blood borne pathogens and biohazards: NO Exposure risk to aerosol-transmitted diseases-YES Exposure to dust, gas, fumes, or chemicals: OFFICE SUPPLIES. Fine manipulation: FREQUENTLY (3 - 6 HRS) Kneeling: RARELY (0-1 HRS) Lifting 0 - 10 lbs: FREQUENTLY (3 - 6 HRS) Lifting 11 - 25 lbs: OCCASIONALLY (1 - 3 HRS) Lifting 25 - 50 lbs: RARELY (0-1 HRS) Lifting 51 - 75 lbs: NEVER Lifting over 75 lbs: NEVER Power Grasping: RARELY (0-1 HRS) Pulling 0 - 10 lbs: FREQUENTLY (3 - 6 HRS) Pulling 11 - 25 lbs: OCCASIONALLY (1 - 3 HRS) Pulling 25 - 50 lbs: RARELY (0-1 HRS) Pulling 51 - 75 lbs: NEVER Pulling over 75 lbs: NEVER Pushing & Pulling: OCCASIONALLY (UP TO 3 HOURS) Pushing 0 - 10 lbs: FREQUENTLY (3 - 6 HRS) Pushing 11 - 25 lbs: OCCASIONALLY (1 - 3 HRS) Pushing 25 - 50 lbs: RARELY (0-1 HRS) Pushing 51 - 75 lbs: NEVER Pushing over 75 lbs: NEVER Reaching (above shoulder level): OCCASIONALLY (1 - 3 HRS) Reaching (below shoulder level): OCCASIONALLY (1 - 3 HRS) Repetitive use of hand: CONSTANTLY (6+ HRS) Simple Grasping: FREQUENTLY (3 - 6 HRS) Sitting: CONSTANTLY (6+ HRS) Standing: FREQUENTLY (3 - 6 HRS) Twisting: RARELY (0-1 HRS) Use of Personal Protective Equipment: NO Walking: FREQUENTLY (3 - 6 HRS) Working around equipment and machinery: Office equipment Ages of Patients Served: N/A In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits. $22.00 - $26.00 If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)

Posted 3 days ago

Billing Operations Optimization Specialist-logo
Billing Operations Optimization Specialist
NexampBoston, MA
Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. What we're looking for: Nexamp is looking to hire a Billing Operations Optimization Specialist to join it's Billing Operations team. You will be responsible for identifying and implementing process and system improvements that enhance the customer billing experience. This role focuses on optimizing workflows, managing API callouts and system notifications (not owned by Product), and building dashboards to improve operational visibility. You will work cross-functionally with teams across Product, Tech, Development, Marketing, and Billing System Support to drive automation, scalability, and operational excellence in support of Nexamp's growth. We are accepting candidates across our hub offices of Chicago, IL, and Boston, MA, where you will be hybrid. You will report to the Manager, Billing Operations. What you'll do: Lead optimization projects to improve Customer Experience Operations related to billing. Develop, maintain, and enhance workflows, API callouts, and notification systems. Create and manage dashboards to monitor billing operations performance and KPIs. Collaborate with Product, Tech, Development, and Billing System Support partners on technical project implementation. Partner with Product, Marketing, and CX broadly to both help optimize processes and build effectiveness tracking for billing-related communications. Document and communicate new and updated processes across teams. Support ad hoc requests impacting the broader Customer Experience Operations group. Contribute to cross-functional efforts aimed at improving operational KPIs and customer outcomes. Communicate effectively across the organization, both verbally and in writing. Operate with a high sense of urgency while maintaining quality and awareness of downstream impacts. What you'll bring: Bachelor's degree in Business, Information Systems, a related field or related work experience. 2+ years in billing operations, process optimization, or system automation. Experience collaborating with Product and Engineering teams on technical projects. Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today. Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization. Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions. If you don't meet 100% of the above qualifications, but see yourself contributing, please apply. At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change. You'll love working here because: Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more! Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.

Posted 3 days ago

Billing Compliance Representative-logo
Billing Compliance Representative
Athens ServicesIndustry, PA
Summary The Billing Compliance Representative (BCR) plays a vital role in supporting the integrity of billing operations within the waste management industry. Reporting directly to the Manager of Billing and Compliance Operations, the BCR ensures all billing practices are compliant with municipal contracts, local ordinances, and internal policies. This position demands a detail-oriented, adaptable professional who excels in a fast-paced environment, delivers exceptional customer service, and contributes to department-wide goals. The BCR is responsible for remaining up to date on current contractual obligations, maintaining a high level of knowledge of all rules and regulations relative to the billing of our services and ancillary fees. The BCR conducts all activities in a professional manner, with accuracy and reliability in handling accounts and documents. Job Description Essential Job Functions Maintain up-to-date knowledge of all contractual obligations, billing rules, and regulatory requirements related to services and ancillary fees. Understand and support all billing processes to identify revenue opportunities and address customer and company billing needs effectively. Process work orders to bill customers for ancillary fees due to driver exception activity, including issues related to excess debris, overweight loads, blocked and locked and contamination. Utilize the billing database to respond to inquiries with clarity, accuracy, and professionalism Maintain thorough and accurate documentation in the system for all account activities and interactions Participate in ongoing training and educational opportunities to stay current with system changes, contract updates, and equipment knowledge Demonstrate strong multitasking abilities and meticulous attention to detail. Meet or exceed department standards for accuracy, productivity, and customer satisfaction. Conduct billing research and support billing-related projects such as parcel audits and data validation to ensure billing accuracy. Performs other duties as assigned. Required Qualifications Minimum of 1 - 2 years of experience in customer service, billing or analytical functions High School Diploma/GED. Strong multitasking abilities and high attention to detail Excellent verbal, written and presentation skills. Ability to effectively make quick sound decisions. Ability to perform physical requirements of the position with or without reasonable accommodations. Preferred Qualifications Knowledgeable in Softpak system Work experience in the waste or transportation industry. Physical/Environmental Demands: Physical: Sitting, seeing, hearing, & smelling continuously. Problem solving, oral/written communication, analytical ability, calculating, concentration, & interpersonal abilities continuously. Eye/hand coordination, fingering (typing), handling, & wrist motion continuously. Bending, reaching, stretching, standing, & walking occasionally. Environmental: Exposure to dust, smoke, fumes, odors, & noise occasionally. Exposure to grease, oil, chemicals, & wet conditions occasionally. Works inside only. Position considered office only. Salary: $22.50 - $25.50/hour Benefits: Competitive wages Comprehensive benefit package Medical, Dental, Vision 401K Life Insurance Paid Vacation and Sick Time Career plan Recognition programs Professional development learning An exceptional work environment Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

Posted 2 days ago

Billing Compliance Auditor (Rn)-logo
Billing Compliance Auditor (Rn)
Elara CaringChicago, IL
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: REMOTE POSITION The Billing Compliance Auditor performs comprehensive audits within the Skilled Home Health, Hospice, Behavioral Health, and Personal Care Services (PCS) agencies at Elara Caring to ensure compliance with Medicare and Medicaid regulations and billing rules. Areas of focus for audits will include, but are not limited to eligibility, billing, coding, and clinical documentation. Duties of the Billing Compliance Auditor include but are not limited to: (1) conducting audits in accordance with internal policies and procedures and the annual compliance audit work plan; (2) ensuring accuracy of such audits; (3) providing education to agency personnel based on audit results; (4) assisting agencies with corrective action plan development and follow through, and (5) participating in ongoing training to ensure regulatory competency. At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Billing Compliance Auditor by keeping a team of elite healthcare professionals operational. To continue to be an industry pioneer delivering unparalleled care, we need a Billing Compliance Auditor who shares our commitment to distinction and progress. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work in a collaborative environment. Be rewarded with a unique opportunity to make a difference Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost Opportunities for advancement Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family, and pet bereavement Pet insurance What is Required? Associate's degree or higher in Nursing 5 years of experience as a Registered Nurse in Home Health and/or Hospice with coding experience is preferred Certified Homecare Coding Specialist (HCS-D) and/or Certified OASIS Specialist-Clinical (COS-C) is preferred Understanding of Federal and State healthcare laws and regulations pertaining to fraud, waste and abuse prevention and patient privacy rights and protections Demonstrates ability to work effectively across departments or divisions within an organization Exhibits working knowledge of regulations and reimbursement in home health, hospice, personal care services and behavioral health Demonstrates the ability to maintain the confidentiality of sensitive financial, clinical, and operational information Displays patience, courtesy, tact, and kindness. Valid driver's license and insurance Reliable transportation to perform job tasks You will report to the Director of Compliance Audit. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.

Posted 4 days ago

Payroll And Billing Specialist-logo
Payroll And Billing Specialist
Malone Workforce SolutionsLouisville, KY
Bring your personality to the Malone team! Go-getter. Straight-talker. People person. If that sounds like you, consider joining us for our mission. At Malone, there is nothing we love more than helping people and companies connect to accomplish amazing things. About Us: Malone is a private, award-winning company dedicated to providing staffing and recruitment needs to clients across the nation. Ranked on the SIA 2024 Top 100 List as one of the Largest Staffing Companies in the US, it is our pleasure to serve as the workforce resource and to make a positive impact on people's lives. Malone is actively recruiting a motivated and detail-oriented Payroll & Billing Specialist to join our team. If you are passionate about accuracy and ensuring compliance, we would love to hear from you. Position Summary: The Payroll & Billing Specialist is primarily responsible for processing payroll and billing, maintaining payroll records, coordinating billing cycles, and communicating effectively with employees and clients. This includes collaborating with various departments to ensure smooth and efficient operations. Location: Louisville, KY 40299 Job Type: Full-time Primary Responsibilities: Process and manage payroll for all employees, ensuring accuracy and compliance with company policies. Guide workflow to ensure all payroll transactions are processed accurately and timely. Utilize our account and payroll software. Act as the point of contact for the branch with payroll related concerns and adjustments. Resolve discrepancies and ensure accurate invoicing for clients. Ensure compliance with federal, state, and local payroll regulations. Use system tools and resources to identify potential issues and take a proactive approach to resolve them. Qualifications: Must have at least 1 year of experience in payroll processing, billing, OR related roles handling sensitive data Strong knowledge of Microsoft Excel and payroll systems (QuickBooks, ADP, etc) Ability to maintain accuracy and thoroughness in financial transactions and records. Commitment to maintaining the confidentiality of sensitive financial information. Strong time management skills to handle multiple tasks and meet deadlines. Ability to work collaboratively with finance and HR teams. Available to work in office Monday- Friday 8am- 5pm Perks: Full Benefits Package including health, dental, vision, and life insurance Opportunities for internal advancement Relaxed office environment with casual dress code Fun, results-driven culture Career Development Opportunities Opportunity to work with a talented and driven team to support you Paid Time Off and 11 paid company holidays Partnership with Point University, an accredited institution, to provide tuition discounts 2 Paid Days of Giving Health and Dependent Care FSA options 401K with Company Match Management Registry, Inc. hiring decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more information, please contact our corporate office at 1-866-805-8600.

Posted 30+ days ago

Billing Specialist-logo
Billing Specialist
Harris CompaniesUpper Marlboro, MD
The purpose of your role as a Billing Specialist As a Billing Specialist, you will be responsible for preparing accurate and timely customer billings. Requires top level customer support and analytical problem-solving skills. This is a hybrid-remote position, based out of our corporate headquarters in St. Paul, MN or a Harris regional office location. GMP Billing: Prepare and process GMP billing for construction projects, ensuring compliance with contract terms and conditions. Monitor and track project costs, ensuring they align with the GMP and that all costs are accurately billed. Prepare and submit monthly progress billings and maintain backup documentation for internal and external audits. Review, process, and prepare invoices for submission to clients, including supporting documentation such as subcontractor invoices, change orders, and material costs. Ensure all billing information is correct, complete, and in compliance with client contracts. Manage retention, lien waivers, and other construction-specific billing requirements. Monitor project progress and costs against the GMP budget, identifying potential discrepancies and communicating with project teams to resolve issues. Participate in periodic audits of billing processes to ensure accuracy and adherence to best practices. Collaborate with project managers to accurately prepare, adjust and verify pre-bill documents before invoicing. Prepare timely and accurate AIA progress and other billings, and enter data accurately into systems and jobs. Deliver outstanding customer service to both internal and external customers, as well as other members of the Accounting team, to answer invoicing questions or manage related issues. Assist with contract preparation, review and pre-qualifications and change orders Troubleshoot and resolve complex customer issues. Act as an escalation point for internal and external customers. Assist with special projects, billing / collection research and ad hoc analysis as needed. Organizational Support and Process Improvement: Lead or participate in cross-functional projects, to work through initiatives, streamline processes to increase accuracy and efficiency. Establish and enforce accounting policies and procedures, ensuring proper internal controls exist. Ensure written documentation of daily / weekly duties of applicable collection processes and procedures. What we're looking for in you Bachelor's degree in Accounting or related, or equivalent years of experience 6+ years of proficient understanding of accounting/billing procedures/techniques 6+ years of prior experience in GMP billings Advanced Excel skills (VLOOKUP's and pivot tables) Knowledge of Accounts Payable supporting construction operations and job cost Your life at Harris As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you! From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country. Harris Benefits + Compensation Medical, dental, vision, and life insurance 401K with company match Vacation time, sick time, and paid holidays Paid Parental leave Short-Term Incentive Plan Visit our Careers Page for additional benefits details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance Pay Range: $29.61 - $44.42 per hour

Posted 30+ days ago

Adjunct Faculty - Insurance Billing & Coding-logo
Adjunct Faculty - Insurance Billing & Coding
Herzing UniversityMetairie, LA
To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States. If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. Each course at Herzing University is thoughtfully designed to introduce new concepts, build upon prior knowledge, provide supportive resources, allow the student to validate and remediate personal mastery of the content, and assess student development of a defined set of competencies and the achievement of a prescribed set of learning objectives. The faculty member is responsible for assisting each student in navigating the learning process within a course. QUALIFICATIONS: A Master's degree in a healthcare related field At least one of the following certifications: Certified Coding Specialist (CCS) through the American Health Information Management Association (AHIMA) Certified Coding Specialist-Physician Based (CCS-P) through AHIMA Certified Professional Coder (CPC) through the American Association of Professional Coders (AAPC) Current industry experience in a healthcare setting is a must. Faculty must have a minimum of two years of working knowledge of healthcare operations related to insurance billing and medical coding. College-level teaching experience in the insurance, billing, and medical coding field. Preferred experience: At least two years of experience teaching in a remote online setting with experience using learning management systems such as Blackboard, Canvas, etc. At least five years of related industry experience in coding RESPONSIBILITIES: The position's responsibilities fall into eight basic areas. Subject Matter Expertise Effective Communication Pedagogical Mastery Operational Excellence Appreciation and Promotion of Diversity Assessment of Student Learning Utilization of Technology to Enhance Teaching and Learning Continuous Improvement Adjunct Faculty are eligible to participate in the Herzing 401(k) plan with a generous company match and our excellent education assistance programs! To learn more about careers at Herzing University, visit: https://www.youtube.com/watch?time_continue=3&v=DPDCRvjmzHM&embeds_referring_euri=https%3A%2F%2Fwww.linkedin.com%2F Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. PHYSICAL REQUIREMENTS: Must be able to remain in a stationary position 50% of the time. Ability to move about readily and rapidly, if necessary, around campus, classrooms, clinical settings, etc., to access classrooms, desks, students, office machinery, clinics, patients, etc. Constantly communicates using the spoken word with students, staff and colleagues. Visually or otherwise identify, observe and assess. Operate equipment specific to programmatic track, personal computer, audio-visual equipment, clinical equipment, etc. Travel to off-site meetings or conferences or to observe students during clinical education at off-site clinical settings. In addition to the above requirements, for programs that include a clinical component, all faculty must be able to: Stand and/or walk for extended periods of time. Ability to reach by extending hands or arms in any direction. Finger dexterity required to manipulate objects. Ability to see and hear within normal parameters. Lift up to 25 pounds. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix .

Posted 30+ days ago

Sr. Manager Legal Billing Operations-logo
Sr. Manager Legal Billing Operations
DLA PiperHouston, TX
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Sr Manager Legal Billing Operations manages, oversees and leads the Client Account Managers and is responsible for the overall daily operations of multiple Client Accounts team. This position is responsible for ensuring that managerial staff receive the training, mentoring and coaching necessary to meet the overall billing and business objectives of the firm. This position continually analyzes the current billing business processes and makes recommendations for improvement based on solid performance metrics. This position tests new systems and supports upgrades and enhancements. Location This position can sit in our Atlanta, Baltimore, Boston, Chicago, Dallas, Houston, Miami, Minneapolis, New York, Philadelphia, Raleigh, Reston, Short Hills, Tampa, Washington D.C. or Wilmington offices and offers a hybrid work schedule. Responsibilities Monitors the daily billing operations of the team. Ensures managerial workloads and Biller level assignments are completed in a timely manner and meet the expectations of the attorneys and clients. Continually tracks metrics for multiple billing teams and makes adjustments to the operations of the team as needed. Responsible for ensuring a group of billing teams meet or exceeds performance standards and metrics. Analyzes business processes and billing book assignments to ensure the most effective processes and balanced workloads are in place. Develops process/workflow/workload improvements based on analysis. Provides appropriate training to ensure that managers are properly implementing and adhering to billing processes such that policies are applied consistently across the department. Develops training materials and delivers training to staff, either in person or using electronic tools. Reviews performance on a continual basis. Coaches and trains managerial and billing staff throughout the year. Completes individual performance reviews and conducts the annual review with the employee. Fields billing inquiries and questions on a daily basis. Interacts with clients, attorneys and staff on a daily basis. Helps resolve billing issues, including account analysis, and assists attorneys with processing and collection of invoices. Participates and supports project management initiatives. May be responsible for managing a specific project to include project planning, development and execution. Plans and facilitates group meetings. Prepares agendas and captures/tracks important discussion items. Serves as subject-matter expert for a group of managers. Responds to inquiries and process escalations posed by attorneys, practice groups or other team members. Continually researches and remains current on best practices. Identifies, documents, and communicates system and procedural issues across departments. Liaises with leads in other departments to develop best practices and implement solutions. Provides leadership to and manages a team of business professionals to include coaching, mentoring and professional development. Responsible for providing performance feedback on a regular basis. Other duties as assigned. Desired Skills Experience with Aderant plus any e-Billing applications is required. Experience with Business Intelligence software and reporting is highly preferred. Advanced proficiency with Excel is required. Must have excellent analytical skills and be comfortable charting large data sets and summarizing trends. Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be a strategic, creative and innovative thinker. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment which may require long hours to meet workload needs. Must have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. Has ability to lead and manage a diverse team and provide training and guidance to ensure consistent application of billing procedures across the team. Must exercise sound judgment and decision-making skills. Minimum Education Bachelor's Degree in Business, Economics, Finance, Accounting, or similar field Preferred Education Master's Degree in Finance, Accounting or similar field Minimum Years of Experience 8 years of experience in working in managerial capacity in a complex billing function in a AM Law 200 law firm with at least two years minimum of second tier management (managing other managers overseeing a billing/invoicing team.) Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $133,625 - $193,920 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

Posted 30+ days ago

B
Customer (Billing) Support Agent (Turkish)
Blueprint Technologies, LLCBellevue, WA
Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. Why Blueprint? We are innovators. Motivators. Thought provokers. Our collective backgrounds bring diverse perspectives that enable us to consistently think differently. We want you to bring your biggest and best ideas to help positively impact our culture, clients, and the community around us. We believe in the importance of a healthy and happy team, which is why our benefits include full medical, dental and vision coverage, as well as paid time off, and 401k. What will I be doing? Blueprint is currently looking for a Customer (Billing) Support Agent (Turkish fluency required) to be part of the team. The Customer (Billing) Support Agent is a professional individual contributor position that has a passion for helping better our customer experience. The Customer (Billing) Support Agent position is responsible for superior user support for our client's customers with a goal to exceed our client's expectations as well as the expectations of their users. This role displays a passion for providing an outstanding customer experience. Duties/Responsibilities: Deliver world-class customer service by following established departmental policies, processes, and standards Manage and respond to customer support tickets within the established SLA and performance guidelines Respond to customer tickets with relevant information and directions in an organized and concise manner Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to diagnose and troubleshoot issues Communicate and explain information to the customer in writing with a focus on first-time resolution. Multitask between multiple tools and systems and apply information and knowledge to customer situations. Consistently meet and exceed customer satisfaction and productivity metrics Provide exceptional customer support and consistently meet and exceed performance SLA's within a fast-paced, structured, dynamic, and high- transaction environment. Coordinate internally with other teams as needed to provide feedback and help resolve issues May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries May be assigned to assist in other ticket queues as needed Be a champion of Blueprint's core values by amplifying those behaviors in the day to day Additional duties and special projects as assigned. Qualifications: A minimum of 1 year of customer service experience 1+ years in customer support and/or technical troubleshooting is strongly preferred Written and verbal fluency in English language required, must pass Language Assessment Test Written and verbal fluency in Turkish required, must pass Language Assessment Test Comfortable using computers, proficient typing skills, and can perform initial level troubleshooting of computer and network issues Proficient with Microsoft Office Suite or related software. Skills/Abilities: Ability to follow established troubleshooting procedures, including use of appropriate resources and desktop tools Ability to function well in a high-paced, metric driven and at times stressful environment Have a customer focus mindset - career orientation towards customer service Excellent time management skills with a proven ability to meet deadlines Ability to apply critical thinking skills, conduct research and utilize resources to resolve customer inquiries Ability to receive and apply constructive feedback Excellent verbal and written communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail. Some online game knowledge and experience preferred Work Environment: The work environment is usually a traditional office, indoor setting with no exposure to outside elements. This position may require a work schedule across weekends and holidays and may be subject to blackout dates which may include holidays where PTO is not approved. This position requires no travel. May work remotely based on adherence to the organization's work from home policy. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Physical Requirements: The employee is frequently required to sit at a workstation for extended and lengthy periods of time. The employee will occasionally walk; will frequently use hands to finger, handle, grasp or feel; and reach with hands, wrists, or arms in repetitive motions. The employee will frequently use fingers for manipulation of computers (laptop and desktops) and telephone equipment including continuous 10-key, handwriting, use of mouse (or alternative input device), use of keyboard (or alternative input device), or sporadic 10-Key, telephone or telephonic headsets. This position will also frequently use other office productivity tools such as the printer/scanner. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This position requires frequent use of a computer monitor and visual acuity to perform email responses, prepare and analyze data; transcribe; extensive reading and online communication. Salary Range Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: ($23.00 - $25.50). The salary/wage and job title for this opening will be based on the selected candidate's qualifications and experience and may be outside this range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401k program Competitive PTO offerings Parental Leave Opportunities for professional growth and development FLSA - Job Classification: Non-Exempt - Hourly, Full Time Position Location: Hybrid (Work from home and in-office located in Bellevue, WA)

Posted 4 days ago

Legal Electronic Billing Analyst-logo
Legal Electronic Billing Analyst
Northern TrustChicago, IL
About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role/ Department: Legal Electronic Billing Analyst/Legal and Corporate Affairs The Legal Electronic Billing Analyst is responsible for monitoring the Thomson Reuters Legal Tracker E-Billing system (f.k.a. Serengeti) used by Northern Trust's Legal Department to monitor and track outside counsel legal spend. The key responsibilities of the role include: Ensure and enforce law firm compliance with Northern Trust billing guidelines. Timekeeper rate analysis: audit law firm timekeeper submissions to develop core rosters to work on all Northern Trust matters. Facilitate issue resolutions with law firms and legal vendors. Invoice auditing and analysis. Produce quarterly and year-end reports, develop ad-hoc reports as needed based on fields/data collected within Thomson Reuters Legal Tracker. Run legal spend reports for in-house counsel and upper management as needed. Set budgets, develop, and monitor alternative fee arrangements and establish Legal Tracker automation controls. Generate/Audit weekly invoice batch for distribution to A/P team for payment of legal invoices. Development and implementation of audit controls, special projects, and workflow enhancements. Design training PowerPoint presentations on invoice review and approval processes for in-house counsel and bankers. Responsible for smooth operation of billing processes, ensuring quality of system data and creation of timely actionable business intelligence from legal billing information. Manage a fast-paced queue of support requests and daily case related tasks of varying level of complexity that are a part of the team's varied service portfolio. Utilize established standard operating procedures and documented processes to drive all issues to resolution, prioritizing customer satisfaction and efficient task execution. Skills/ Qualifications: Three to five years demonstrated experience with electronic billing and billing compliance at global law firm or in-house corporate law department. Bachelor's degree (four year) Advanced Excel, Pivot Tables, VLOOKUP, and formula skills Effective communication skills and ability to distill and convey information in a concise and crisp manner. Ability to think strategically, while simultaneously maintaining day-to-day operations. Ability to build trust with executives and internal/external stakeholders of all levels. Working Model: Hybrid (#LI-Hybrid) We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home. Salary Range: $63,200 - 94,800 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Posted 5 days ago

Billing AND Coding-logo
Billing AND Coding
American Family Care, Inc.Riverside, CA
The individual would be responsible for identifying diagnostic and procedural information. This individual utilizes knowledge of insurance regulations, health insurance contracts, medical coding, and bookkeeping to perform a variety of revenue cycle support activities. These include but are not limited to medical coding, insurance verification, and ensuring the accuracy of the information housed in the practice. >Review medical documentation and translate it into diagnosis codes, treatment/services codes, and medical hardware codes > Communicate with medical providers and insurance companies or other payers > Correspond with medical providers to confirm or get details to "code to the highest degree of specificity" >Use digital tools, such as coding software and patient record platforms Compensation: $37,000.00 - $54,000.00 per year PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Posted 30+ days ago

Sr. Manager Legal Billing Operations-logo
Sr. Manager Legal Billing Operations
DLA PiperAtlanta, GA
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Sr Manager Legal Billing Operations manages, oversees and leads the Client Account Managers and is responsible for the overall daily operations of multiple Client Accounts team. This position is responsible for ensuring that managerial staff receive the training, mentoring and coaching necessary to meet the overall billing and business objectives of the firm. This position continually analyzes the current billing business processes and makes recommendations for improvement based on solid performance metrics. This position tests new systems and supports upgrades and enhancements. Location This position can sit in our Atlanta, Baltimore, Boston, Chicago, Dallas, Houston, Miami, Minneapolis, New York, Philadelphia, Raleigh, Reston, Short Hills, Tampa, Washington D.C. or Wilmington offices and offers a hybrid work schedule. Responsibilities Monitors the daily billing operations of the team. Ensures managerial workloads and Biller level assignments are completed in a timely manner and meet the expectations of the attorneys and clients. Continually tracks metrics for multiple billing teams and makes adjustments to the operations of the team as needed. Responsible for ensuring a group of billing teams meet or exceeds performance standards and metrics. Analyzes business processes and billing book assignments to ensure the most effective processes and balanced workloads are in place. Develops process/workflow/workload improvements based on analysis. Provides appropriate training to ensure that managers are properly implementing and adhering to billing processes such that policies are applied consistently across the department. Develops training materials and delivers training to staff, either in person or using electronic tools. Reviews performance on a continual basis. Coaches and trains managerial and billing staff throughout the year. Completes individual performance reviews and conducts the annual review with the employee. Fields billing inquiries and questions on a daily basis. Interacts with clients, attorneys and staff on a daily basis. Helps resolve billing issues, including account analysis, and assists attorneys with processing and collection of invoices. Participates and supports project management initiatives. May be responsible for managing a specific project to include project planning, development and execution. Plans and facilitates group meetings. Prepares agendas and captures/tracks important discussion items. Serves as subject-matter expert for a group of managers. Responds to inquiries and process escalations posed by attorneys, practice groups or other team members. Continually researches and remains current on best practices. Identifies, documents, and communicates system and procedural issues across departments. Liaises with leads in other departments to develop best practices and implement solutions. Provides leadership to and manages a team of business professionals to include coaching, mentoring and professional development. Responsible for providing performance feedback on a regular basis. Other duties as assigned. Desired Skills Experience with Aderant plus any e-Billing applications is required. Experience with Business Intelligence software and reporting is highly preferred. Advanced proficiency with Excel is required. Must have excellent analytical skills and be comfortable charting large data sets and summarizing trends. Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be a strategic, creative and innovative thinker. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment which may require long hours to meet workload needs. Must have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. Has ability to lead and manage a diverse team and provide training and guidance to ensure consistent application of billing procedures across the team. Must exercise sound judgment and decision-making skills. Minimum Education Bachelor's Degree in Business, Economics, Finance, Accounting, or similar field Preferred Education Master's Degree in Finance, Accounting or similar field Minimum Years of Experience 8 years of experience in working in managerial capacity in a complex billing function in a AM Law 200 law firm with at least two years minimum of second tier management (managing other managers overseeing a billing/invoicing team.) Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $133,625 - $193,920 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

Posted 30+ days ago

N
Team Lead And Trainer, Billing Resolution
NUCO2 INC.Stuart, FL
Overview: NuCO2 is the nation's leading provider of certified beverage-grade carbon dioxide and draught beer-grade nitrogen, serving over 150,000 customer locations and carbonating millions of beverages daily. With a workforce of nearly 1,200 employees across 150+ locations in the United States, we are committed to delivering quality through the finest ingredients and maintaining a steadfast focus on safety. Our best-in-class safety programs adhere to national and international standards, reflecting our dedication to operational excellence. Essential Duties and Responsibilities: Manage the distribution and auditing of the billing resolution team's workload. Provide ongoing guidance and mentorship to team members, ensuring efficient day-to-day operations. Monitor and assess team performance against established departmental metrics, including workload accuracy, case aging, and completion. Collaborate with departmental management to identify opportunities for process improvement and implement best practices. Develop and deliver staff training programs to enhance skills and ensure compliance with procedures. Maintain strong working relationships with internal and external business partners. Ensure all customer concerns and complaints are resolved within 48 hours. Review customer account setups for accuracy, including contract packages, resale certificates, chain codes, store numbers, pricing, assets, and recurring charges. Investigate billing inconsistencies, determine root causes, and implement necessary corrections to reconcile customer accounts. Partner with the IT department to identify system gaps and failures, recommending process improvements and developing solutions to minimize billing errors and ensure account accuracy. Work closely with Sales & Services, Operations, and Asset Management teams to verify asset data, service plans, contract changes, and billing adjustments. Manage manual account billing for seasonal and spreadsheet customers. Conduct financial integrity reviews of assigned accounts, reconciling account receivables and payables. Follow up with customers to communicate reconciliation activities and outcomes. Process customer check refund requests. Manage electronic invoicing for new and existing customers, including determining eligibility, coordinating setup, troubleshooting issues, and resending rejected invoices. Oversee monthly spreadsheet invoicing transmissions on approved customer web portals, ensuring complete and timely billing. Assist with the development of reports, business correspondence, and procedure manuals to support departmental operations. Qualifications: Demonstrated positive leadership skills with the ability to motivate and guide a team. Strong mentoring and training abilities. Proven expertise in subject matter and system operations. Strong numerical skills with the ability to perform mathematical operations related to financial data. Ability to analyze and interpret business documents, professional journals, technical procedures, and regulations. Excellent ability to document, communicate, and implement standard operating procedures. Strong verbal and written communication skills, with the ability to present information and respond effectively to employees, managers, and customers. Critical thinking and problem-solving skills to identify and resolve billing discrepancies. Strong organizational and multitasking abilities with a keen attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint). Ability to work effectively in a fast-paced environment. Education and Training: Associate degree in business or a related field preferred, or equivalent business experience. Experience: Minimum of 2 years of team leadership experience. At least 1 year of experience in NuCO2 sales, billing and/or accounting. Experience in communicating reconciliation results to management and business leaders. Certificates, Licenses, and Registrations: Minimum of 1 year of JDE system experience. Interaction: This position requires interaction with all levels of the organization, as well as external customers. Communication and Cognitive Abilities: Strong customer focus and commitment to delivering results. Willingness to accept responsibility and accountability with an "ownership mentality." Strong work ethic, self-motivation, and the ability to work independently and collaboratively. Ability to manage ambiguity and drive results in complex situations. High energy and the ability to foster strong relationships with colleagues and customers. Recognized as a source of expertise with a distinct perspective and problem-solving skills. Other Considerations: Ability to work a flexible schedule and cover shifts as needed. Availability to be on call during evenings and weekends, as necessary

Posted 30+ days ago

Medical Billing Manager-logo
Medical Billing Manager
All-Stat PortableSkokie, IL
Principal Duties and Responsibilities: Complete monthly billing within five (5) business days for all entities and locations. Manage 10+ member billing team performance including setting regular goals, setting productivity standards, carrying out performance evaluations and recommend necessary actions Run weekly staff meetings Supervise the billing operations Insurance eligibility and authorization Preparing claim for submission (including coding) Address and resolve coding-related billing issues by consulting with other departments (techs, nurses, clients) to clearly understand patient's records Train, allocate work, and resolve problems among billing personnel Submit billing to insurance and facilities Posting payments Responsible party billing Rejections, denials, appeals, resubmissions Reimbursement management Identify opportunities for insurance credentialing Related to medical record request and CERTs Work closely with All-Stat's Finance Dept to project go-forward staffing needs Conduct new employee interviews. Spearhead cross-training of billing employees Carry out analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing staff Carry out audits of current procedures and processes, billing operations improvements and coordinate necessary actions Ensure quality and appropriate trainings are provided to newly hired and existing billing staff through effect supervision and coordination of the training process, and by adhering to established company standard operating procedures Collaborate with other departments (including Client Services and Operations) to get and analyze additional information about patients to be able to record and process billing effectively and spearhead opportunities for process improvements Ensure the billing activities follow payer, State, and Federal requirements, regulations, and guidelines Remain updated on billing and coding standards and regulations Remain updated on HIPAA and all other health information management issues and regulations Comply with medical billing and coding policies and guidelines Report all department concerns and issues to the Director of Revenue for prompt necessary action. Partner with Compliance Department over all billing activities including participating in internal and external audits. Work Experience Requirements Experience with radiology billing Proven ability to perform strategic planning and priority setting for a billing department Proven track record for improving process efficiencies and solving problems Strong leadership skills with an ability to motivate 10+ direct reports Detail oriented. Excellent communication skills both written and verbal, and internal personal skills. Excellent analytical and problem-solving skills. Ability to manage multiple projects concurrently In-office position, this is a non-remote role Preferred Experience with Mobile Radiology billing Experience invoicing both Medicare part A and part B Compensation: (Based on experience): Range from $65k - $75k Benefits: Medical, Dental, 401k Benefits Package PTO Long-Term Disability and Life Insurance Overtime Opportunities

Posted 4 days ago

Utility Billing Clerk - Limited Term-logo
Utility Billing Clerk - Limited Term
City of Vancouver, WAVancouver, WA
Salary Range 4,820.00 - 6,162.00 Job Summary The City of Vancouver is a great place to work. If you want to do meaningful work with smart people for a progressive organization, we might just be for you! If who we are speaks to you, and if you're the type of person who is interested in joining a team invested in ensuring employees the community receive meaningful, excellent service and information then the City of Vancouver may be for you. We're currently recruiting for a Limited Term Utility Billing Clerk. The primary responsibilities for the job are to serve as the first point of contact for walk-in, email, and telephone customer service interactions for utility and public works inquiries. Provide account management services by researching account information and educating customers on utility billing procedures and policies, taking ownership of requests for service, and managing customer complaints to resolution in a positive manner. Perform a wide variety of responsible clerical work, cash handling, dispatch, and customer service-related office duties. This is a full-time, limited term, non-exempt union position. This position is covered under the provisions of an agreement between the City and the OPEIU union. The schedule for this position is M-F, 8am to 5pm or 8:15am to 5:15pm. This limited term position is funded until December 31, 2026. Job Details Essential Functions: Provide general information and assistance through email, on the telephone and in-person to citizens with inquiries and complaints. Advise customers of fees, services, and billing procedures. Perform utility account management duties, including identifying customer questions, concerns, and issues; prepare service requests; research account information; communicate results, educate customers, and take ownership of providing solutions. Refer calls or complex issues to appropriate department and/or City personnel if needed. Answer phone calls on Public Works matters. Request basic information from callers to determine the nature of call, location of the problem, type of action, department and equipment required; provide information or refer callers as appropriate. Evaluate the extent of emergencies and types of personnel and equipment needed. Refer to manual to determine appropriate course of action; utilize road and street atlas to pinpoint inquiry or emergency areas and give precise directions to Public Works personnel. Dispatch Public Works crews. Cashier, process payments, and receipt funds for the City of Vancouver. Maintain cash drawers, complete the balance process at close of business each day and comply with established cashiering practices in accordance with the Cash Handler's Manual. Process utility account adjustments to correct bills and payments and verify payment of bills and current service status. Authorize credit extensions for customers with past due bills and perform credit and collection duties. Perform general clerical work and customer service-related office duties; schedule appointments, sort and distribute incoming mail, organize, and maintain disc and on-line data storage and filing systems, and type and proofread a variety of documents and correspondence. Set-up, operate and make minor repairs on all specialized equipment used in the printing, sorting, and mailing of utility bills and notices. Prepare bulk mailings, postage paperwork and deliver to the post office. Assist with special projects as required. Perform other duties and responsibilities as assigned. Qualifications Experience and Education Experience: One year of customer service experience including the maintenance of customer or other formal records and/or cashiering. Billing account management and/or service/call center experience is desirable. Education: Equivalent to a HS Diploma/GED Equivalent combinations of education and experience may be considered. Computer Skills Intermediate data entry skills with automated database systems, including 10 key by touch; experience with customer information systems and asset management systems preferred. Intermediate skills in Microsoft Word, Excel, Outlook, and Internet. Knowledge Customer service techniques Principles and practices of accounting and account management Principles of mathematics Principles and procedures of cash handling Record keeping, cashiering, and balancing procedures Principles and procedures of file management and record keeping English usage, grammar, and punctuation Business letter writing and report preparation Pertinent federal, state, and local laws that pertain to: Utilities and collections Modern office procedures, methods, and computer equipment Use of personal computers and basic software Abilities Multi-task in a fast-paced environment Work with a diverse customer base Provide assistance and solve problems for citizens with inquiries and complaints, including handling and defusing hostile situations Communicate clearly and concisely, both orally and in writing, to a variety of audiences including both internal and external customers Apply knowledge of customer service and general office practices Perform research on customer payments and/or accounts using financial and database systems Learn and correctly interpret and apply policies and procedures Exercise judgment and maintain a high degree of confidentiality Accurately type at a speed necessary for successful job performance Understand and carry out oral and written directions Work independently without need for detailed oversight and review Operate a personal computer and appropriate software Work in a manner consistent with the City of Vancouver's Operating Principles Work and act as a team player in all interactions with other City employees Always provide a high level of customer service Project and maintain a positive image with those contacted in the course of work Develop and maintain collaborative and respectful working relationships with team members and others Consistently provide quality service Maintain regular and dependable attendance Demonstrate a commitment to valuing differences among people and to being inclusive. Show the utmost respect for others and act as a team player. Promote safety as a guiding principle and a regular practice in accomplishing work by focusing on safe practices and complying with safety and health policies and procedures. Recognize unsafe conditions which may be hazardous to an employee or to the public. Works in safe and responsible manner; not putting self or others at risk. Complies with applicable policies and procedures including but not limited to using personal protective equipment, observing warning signs, learning about potential hazards, and reporting all unsafe conditions. This position is subject to successful completion of a pre-employment reference check, a basic criminal background check and a credit check. The City of Vancouver is committed to advancing equity and creating a welcoming and inclusive workplace. We recognize that progress depends on more than just a verbal commitment; it depends on making meaningful organizational change. We developed and continue to develop strategies to enhance employee-centered programs, eliminate recruitment and advancement barriers, elevate employee understanding of DEI and cultural competency and build an inclusive and welcoming place to call work. We hope you'll consider joining us on the journey! Safety: The City of Vancouver believes every employee plays a role in maintaining a safe workplace. The City of Vancouver promotes safety as a guiding principle and practice and accomplishes work by creating safe work environments, complying with safety and health policies and procedures and consistently seeking improvements that support operational excellence. Diversity and Inclusion: At the City of Vancouver, we value and foster a workplace comprised of people with a range of different backgrounds, experiences and cultures. We recognize that a diverse and inclusive team is key to innovation, effectiveness and a positive culture. We are proud to be an Equal Opportunity Employer. Equal Employment Opportunity Statement: The City of Vancouver is dedicated to maintaining a work environment that extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability sexual orientation or gender identity. Employment decisions will be made to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of equity and nondiscrimination. Veterans' Preference: Under Washington law, qualified veterans may be eligible for Veterans' preference when applying for City of Vancouver positions. Honorably discharged Veterans, their surviving spouses or spouses of honorably discharged Veterans with a permanent and total service-connected disability who would like to be considered for a Veterans' preference for this job should provide the qualifying documents as instructed during the application process. ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the City can reasonably provide them without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 360-487-8417 or email hrfront1@cityofvancouver.us Job Posting End Date July 23, 2025

Posted 3 days ago

Legal Billing Specialist-logo
Legal Billing Specialist
Greenberg TraurigMiami, Florida
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment. Join our Revenue Management Team as a Billing Specialist located in our Orlando office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team. This role will be based in our Orlando office, with consideration also given to candidates located in Miami on a hybrid schedule. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Billing Supervisor . Position Summary The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff. Candidate must be flexible to work overtime as needed. Key Responsibilities Edits Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys Generates a high volume of complex client invoices via Aderant. Ensures that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission. Submits ebills via EHub, including all supporting documentation. Monitors and immediately address any invoice rejections, reductions, and those needing appeals. Responds to billing inquiries. Undertakes special projects and ad hoc reports as needed and/or requested. Qualifications ​Skills & Competencies Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation. Effectively prioritize workload and adapt to a fast-paced environment. Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines. Strong analytical and problem-solving skills Takes initiative and uses good judgment, excellent follow-up skills. Must be proactive in identifying billing issues and providing possible solutions. Must have the ability to work under pressure to meet strict deadlines. Ability to establish and maintain positive and effective working relationships within all levels of the firm. Education & Prior Experience ​Bachelor’s Degree or equivalent experience in Accounting or Finance Minimum 3+ years of experience as a Legal Biller required. Technology Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast Proficiency in Excel required. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Posted 30+ days ago

Billing Specialist-logo
Billing Specialist
Greenberg TraurigOrlando, Florida
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment. Join our Revenue Management Team as a Billing Specialist located in our Orlando or Miami office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiatives, adaptability, and innovation, we invite you to join our team. This role will be based in our Orlando office, with consideration also given to candidates located in Miami on a hybrid basis. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Billing Supervisor . Position Summary The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff. Candidate must be flexible to work overtime as needed. Key Responsibilities Edits Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys Generates a high volume of complex client invoices via Aderant. Ensures that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission. Submits ebills via EHub, including all supporting documentation. Monitors and immediately address any invoice rejections, reductions, and those needing appeals. Responds to billing inquiries. Undertakes special projects and ad hoc reports as needed and/or requested. Qualifications ​Skills & Competencies Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation. Effectively prioritize workload and adapt to a fast-paced environment. Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines. Strong analytical and problem-solving skills Takes initiative and uses good judgment, excellent follow-up skills. Must be proactive in identifying billing issues and providing possible solutions. Must have the ability to work under pressure to meet strict deadlines. Ability to establish and maintain positive and effective working relationships within all levels of the firm. Education & Prior Experience ​Bachelor’s Degree or equivalent experience in Accounting or Finance Minimum 3+ years of experience as a Legal Biller required. Technology Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast Proficiency in Excel required. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Posted 30+ days ago

eClinicalWorks logo
Billing Implementation Specialist
eClinicalWorksWestborough, MA

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Job Description

  • ONLY CANDIDATES IN THE US WILL BE CONSIDERED*

We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud-based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that's where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they're really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today.

Position Overview

This Billing Implementation Specialist (BIS) is a billing implementation position where the individual is responsible for assisting and training the client with implementing the PM portion of the integrated EMR-PM solution while meeting all deadlines set forth by the Project Manager. This role is the primary billing contact between the client during the pre-go live and post go live implementation phase. The BIS is responsible to collaborate with the assigned Project Manager, Business Analyst and EMR Trainer to ensure that the billing setup and workflow implemented are in alignment with the clinical side of the software.

Through Billing Discovery and Billing Setup calls with the client, the BIS is responsible for obtaining the client's billing requirements related to the client's specialty (Private practice, Health Center, Rural Health Center, Ambulatory Surgical Centers or any other practice that needs UB or Sliding Fee Schedule Set Up). Ensure cash flow is not negatively impacted by the transition to eClinicalWorks and make best practice recommendations based on identified areas of opportunity through the cash flow monitoring phase.

During the post go live phase the BIS is responsible for conducting onsite or remote billing training to ensure client adoption. The BIS is expected to maintain good working relations with internal/external client at all times. The goal would be for the BIS to build a good rapport with the client to ensure that they are a referenceable client by the end of the implementation process.

Job Functions/Responsibilities

  • Evaluating the clients billing needs (HCFA/UB/Dental/Vision/ Sliding Fee Schedules and any other specialty requirements).
  • Responsible to set up the client's system and train them on using eClinicalWorks software based on their workflow using best billing practices.
  • Work with eClinicalWorks team members to conduct and/or ensure delivery of successful billing training sessions.
  • Identify all the eClinicalWorks billing modules that need to be implemented, based on organizational structure and/or requirements to ensure a successful adoption of eClinicalWorks product.
  • Evaluate financial health assessment reports and make recommendation to mitigate potential cash flow risk to the client by providing best billing practice plan of action.
  • Knowledge of clearing house enrollment concept and purpose along with giving guidance to client to facilitate the enrollment process for claims and Electronic Remittance Advice.
  • Provide billing pre- go-live and post-go-live training support.
  • Proactively analyzes the client's financial health monthly/weekly as applicable to identify opportunities for reimbursement and make setup or workflow recommendations based on findings. Trend patterns of denials and to develop an intimate understanding of the factors that are contributing to the clients' financial performance.
  • Creating and presenting external/internal client facing presentations.
  • Making workflow recommendations to clients to improve their back-office operation while having a sound understanding of end of month process and life cycle of a claim.
  • Maintain positive Key Performance Indicators as set forth by the Department Leads.
  • Conduct training sessions utilizing teams/go to meeting / LogMeIn and maintain a professional attire during virtual training session internal and external.
  • Clear and concise written and verbal communication with client along with completion of meeting minutes after each call.
  • Work independently and part of a team in a remote working environment while actively participating in all weekly team meetings.
  • Attention to detail and timely follow through while meeting all assigned deadlines.
  • Maintain a secure space within the home working environment free of distractions while following strict HIPAA/PHI guidelines.
  • Through strong customer service.
  • Perform other duties as assigned.

Experience/Education Requirements

  • Bachelor's Degree required; Master's Degree preferred
  • Adheres to all company policies and mandatory compliance protocols as required by eCW
  • Bachelor's Degree and/or Minimum of 3-5 years medical billing experience
  • 3 years working Knowledge of ICD,CPT, HCPCS coding
  • 3 years of experience with Medicare, Medicaid, Commercial payers claims processing
  • 3 years working knowledge of EOB/ERAs and AR Financial Reports- reading & posting, refunds are a must
  • 3 years working knowledge of dental, UB, HCFA and Workman's Compensation claim submission payer requirements
  • 3 years working knowledge of Clearinghouse functionality
  • 3+ years of medical billing experience and knowledge of RHC/ASC/FQHC/Vision billing requirements preferred
  • 3+ years of Client facing experience with strong professional presentation and communication skills
  • 20% Travel for client onsite visits
  • Experience of implementation of EHR software and / or Training is a plus

Other Skills/Abilities

  • Take initiative and accountability
  • Strong time management skillset
  • Attention to detail
  • Adherence to Policy and procedures
  • Ability to adapt in a fast-paced environment and sustain optimal outcomes
  • Strong verbal and written communication skills
  • Adherence to deadlines
  • Team Collaboration
  • Proficient in Microsoft Teams, Vizio, Power Point, Excel and Word/PDF

eClinicalWorks offers a rich suite of benefits which include the following: eighteen days of Paid Time Off per year which scales based on tenure; nine Paid Holidays and one Floating Holiday; insurance for eligible employees which includes medical, dental, vision, basic life, short term disability, long term disability, business travel accident, and accidental death and dismemberment.

As well, we offer a 401(k) plan with a Company safe harbor contribution; Flexible Spending Account for Health Care and Dependent Care for eligible employees; limited personal leave; additional voluntary benefits, including additional insurance (hospital indemnity, critical illness, accident, supplemental life, short term disability buy up, pet), genetic testing, legal plan, and supplemental accidental death and dismemberment; and an annual discretionary bonus for eligible employees.

eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.

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