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Billing and Collections Associate-logo
Astro PakCosta Mesa, California
Astro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems, as well as precision cleaning of components and hardware at the company’s Cleanroom facilities. Astro Pak provides services to over 15 sectors including: Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on-site precision chemical cleaning in every State of the Union as well as several projects in Asia, continental Europe, England, Ireland and Mexico. Astro Pak is seeking a detailed oriented & proactive Billing and Collections Associate to join our growing Accounting Team. As the Billing and Collections Associate, you’ll play a critical role in managing invoicing processes, reconciling accounts, and ensuring smooth financial operations. Your expertise will help maintain strong relationships with customers and internal teams while keeping billing processes efficient and error-free. This role will report to the Assistant Controller & work onsite Monday-Friday out of our Corporate Office in Costa Mesa, CA. Essential Duties / Responsibilities Prepare and review invoices, ensuring all charges are accurately entered and documented before mailing or electronic submission. Identify and resolve billing discrepancies, proactively reconciling customer purchase orders with invoices. Manage percentage-of-completion (POC) billing, ensuring revenue earned aligns with billed amounts. Oversee project setup, closure, and cancellation in UKG for field jobs. Collaborate with insurance brokers to obtain necessary certificates of insurance. Prepare preliminary lien notices as needed. Support collections efforts and assist field teams with billing-related inquiries. Create and maintain spreadsheets using Excel to streamline reporting and tracking. Set up new accounts, including credit approvals when applicable. Exhibit strong communication skills, delivering practical solutions with creativity and professionalism. Work independently with minimal oversight while prioritizing tasks and meeting deadlines. Uphold and model Astro Pak's Core Values in daily interactions and work ethics. Qualifications 2+ years of experience in billing, accounting, or a related financial field, service-based company preferred. Meticulous attention to detail with strong organizational skills. Excellent verbal and written communication abilities. Ability to multitask efficiently and adapt to changing priorities. Proficiency in Microsoft Word and Excel. Familiarity with Great Plains accounting systems and CRM databases preferred. Strong interpersonal skills, capable of interacting professionally with employees, vendors, and customers in a service-oriented manner. Dependable, with consistent attendance and punctuality. Bachelor’s degree preferred High school diploma with equivalent work experience required Salary and Benefits: The pay for this position has a base hourly pay rate of $25 to $27 . The actual pay will carefully consider a wide range of factors, including your skills, qualifications, experience and location. In addition to highly employer-subsidized medical, dental, and vision plans, Astro Pak offers competitive retirement savings and 401k plans, flexible spending, family leave, training and paid time off. Astro Pak Corporation is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Astro Pak prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. #LI-AP

Posted 3 weeks ago

M
Manatt, Phelps & Phillips, LLPLos Angeles, California
With eleven offices across the United States, 450+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com) is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition. Opportunity: We currently have a great opportunity for a Billing Specialist in our New York, Los Angeles, Boston, Washington, D.C., or Orange County office. This position will process a large volume of bills on a monthly basis. Bills will need to be processed accurately and timely in accordance with billing professional instructions, client guidelines, and billing department policies and procedures. Essential Job Functions: Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing, flat fee arrangements and multiple discounts by matter for client-level bills. Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements. Monitor select matter billings against budgets to track and alert of potential overage/deficit. Create and maintain accurate and up-to-date client and/or billing professional specific billing instructions. Review client and matter setup for accuracy and consistency. Review and edit pre-bills according to billing professional instructions and compliant with client billing guidelines Submit invoices electronically, monitor and promptly resolve reduction and appeals. Communicate effectively with billing professionals, assistants, and clients to solve problems that arise during the billing process to ensure that bills are mailed timely. Escalate to the Billing Supervisor, if necessary, clearly articulating the issue and possible solutions. Actively listen to issues raised by billing professionals and offer suggestions to the Billing Supervisor on process changes that address the issues. Clearly articulate Firm’s billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants. Monitor carry forwards and write-offs and alert Billing Supervisor of problems. Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs. Troubleshoot with Collections to resolve billing issues resulting in payment problems. Create billing schedules and bill and payment analyses as required. Assist with special billing projects as needed. Qualifications: Must have a minimum of two years of legal billing experience. Self-starter who proactively focuses on providing excellent and responsive client service. Quickly grasps processes and procedures and applies them to everyday tasks. Prioritizes and organizes workflow to complete tasks in a timely manner. Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions. Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines. Communicates effectively with all levels of the organization both verbally and in writing. Works well under pressure and stays focused on accomplishing the task. Exercises good judgment. Works well both independently as well as part of a team. Knowledge of billing systems such as Aderant. Experience with e-billing. Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages. Excellent spelling and grammar skills. Demonstrated proficiency with Word and Excel. Strong attention to detail and ability to follow instructions accurately. The base annual pay range for this role is between $75,000-$95,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered. EEO/AA EMPLOYER/Veterans/Disabled Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

Posted 30+ days ago

Billing Operations Specialist-logo
RelayRaleigh, NC
Relay , a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Billing Operations Specialist who will thrive in a dynamic high-growth start-up environment.  Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.  What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Billing/Finance team to support this growth! This is a hybrid role where you will be in the Relay HQ/office three days a week; Mondays, Wednesdays, and Fridays. These purposeful in-person days allow for maximum collaboration across our teams as we continue to rapidly grow! Primary Responsibilities: Provide high-quality support to customers with inquiries related to the quote-to-cash and accounts receivable processes Serve as a key operator within Relay’s billing and collections operation, using high-touch communication channels, like calling, to drive timely receipt of receivables Own the timely application of customer payments, ensuring that we are closing the quote-to-cash loop promptly and providing the most accurate account balance feedback to customers during the collection process  Be prepared to assist with the submission of customer orders and the starting of service contracts in a timely and highly accurate way Be prepared to assist with auditing customer contracts to ensure accuracy with billing processes Use provided data and critical thinking skills to assist with creditworthiness evaluations for all prospective customers in a way that aligns with Relay's credit trade policy but does not hinder the sales process Use presence within support channels to report system defects and track their impact Collaborate with internal cross-functional groups to ensure that they also have the knowledge necessary to provide high-quality billing-related support when appropriate Continuously create, correct, and update all internal and external Billing Operations process documentation  Assist with both recurring and ad hoc Corporate Finance-based cleanups Identify process inefficiencies to drive future improvement Commit to the Relay mission through a willingness to take on tasks for other internal departments when necessary  Utilize Microsoft Excel proficiency and data mining skills to build and operationalize recurring billing-related analysis Required skills, experience and attributes: B.S. Degree in Finance or related field, or equivalent experience in a related role  Excellent organizational and time management skills Exceptional written and verbal communication skills Self-starter who has the ability to work independently and in a team environment Adept troubleshooter and customer service provider with experience interfacing directly with external customers. Strong numbers and fundamental billing-related math skills, with the ability to zoom out and use data to drive business outcomes. Thoughtful and detail-oriented individual Microsoft Excel proficiency About us: Relay culture, benefits & perks: First and foremost our culture hinges on you being LIT up in an environment that fosters learning, impact, and teamwork (LIT) where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)! It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow in your role, look after yourself/your family, and invest in your future.  At Relay, we offer... 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you Generous Paid Time Off 401(K) Savings Plan + Company Match Baby Cash Reward + Paid Parental Leave Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam Free Snacks and Fun Times Latest tech, standing desks, and all the accessories and software you need to succeed in your role The Relay Hybrid Work Model Our hybrid work model is elegantly simple: we all gather in our amazing Raleigh based HQ three days a week; Mondays, Wednesdays, and Fridays. These purposeful in-person days in a thoughtfully designed office help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Posted 30+ days ago

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Balloon Sinuplasty Austin TXAustin, Texas
Daniel J. Leeman, MD is a well established boutique Ear, Nose, Throat practice located in the Mueller Neighborhood in Austin, Texas 78723. Our team is looking to add a Medical Billing Specialist to our growing team! Qualifications: Minimum of (1) to (3) years of billing/collections experience within a clinic or physician practice. ENT preferred. High school diploma required; formal billing education preferred. Strong working knowledge of insurance plans, including Medicare and Medicaid. Strong working knowledge of ICD-10 and CPT coding. Strong working knowledge of claim appeals, denials, and their processes. Proficiency in computer software use, including Microsoft Office, EMR and Practice Management systems. Effective time management and the ability to prioritize work. Excellent communication skills and the ability to interact with all levels of management, staff, and physicians. Ability to read and interpret medical charts. Essential Job Responsibilities: Reviews and analyzes insurance claims being sent electronically on a daily basis. Ensures claims are sent electronically and via paper every day, Ensures that rejections from the clearinghouse and insurance company are resolved daily, within 24 hours of submission. Generates CMS 1500 forms, when necessary. Ensures timely processing of all secondary claims, within 48 hours of primary insurance payment posting. Works closely with lead biller to facilitate the gathering of information that will insure proper response to claim denials. Follow-up on all unpaid claims in a timely manner. Generate and work aging reports weekly. Maintain computer office notes for clear audit trail on every account worked. Maintains tickler files, claims, and follow-up. Work delinquent reports after all correspondence is updated. Update patient insurance information to guarantee correct insurance billing. Provide customer service to patients inquiring about their patient account statements. Effectively communicate with patients and insurance companies regarding sensitive financial matters. Send via mail or fax: invoices, medical reports and patient notes to insurance companies to collect payments. Print aging/delinquent reports; review work accounts. Assist with collecting payments via phone. Often times helping with billing out clean claims and posting claims. Benefits PTO 401(k) Medical Dental Vision Great team culture! Compensation: $17.00 - $19.00 per hour Daniel Leeman MD is known for providing the highest quality care and treatment for a range of ear, nose, and throat conditions. With over 20 years experience in the field, our providers are widely regarded as being amongst the finest practitioners in Austin serving our surrounding suburbs.

Posted 30+ days ago

Billing Operations Manager-logo
ChiefNew York, New York
About us: Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME ’s 100 Most Influential Companies and one of Fast Company ’s Most Innovative Companies. Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC. Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures. Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers . About the Role: We are seeking a Billing Manager to join the Finance Team. You will be the first line of communication with our members on all billing-related questions, support our internal teams with billing requests, develop strategic initiatives to optimize collections, and serve as the primary escalation point for complex billing matters. Reporting to the Controller, you will be responsible for ensuring accurate invoicing, efficient collections, and an exceptional member experience. This role offers an exciting opportunity to drive process transformation and make a significant impact in a mission-driven company. The ideal candidate will have demonstrated experience managing billing operations in a SaaS/membership environment, with a proven track record of implementing system improvements and leading teams to excellence. This strategic leader excels at cross-functional collaboration, process optimization, and balancing operational demands with long-term objectives. What you’ll do: Manage and resolve member billing inquiries via Service Cloud Lead a high performing and collaborative team that is a key partner to the organization Partner with Sales and Member Success teams to align billing practices with business objectives Maintain accurate billing system data and resolve discrepancies Record payments to member accounts and lead outstanding payment collection efforts Coordinate and prepare documents in conjunction with our vendor registration process Challenge the “status quo” by proposing process improvements to streamline billing operations Collaborate with the B2B team to review enterprise contracts to ensure accurate & timely invoicing Support with any system initiatives that impact billing operations Establish KPIs and reporting frameworks to monitor billing efficiency, accuracy, and team performance Drive continuous improvement initiatives to enhance billing processes, reduce errors, and improve member satisfaction Serve as the escalation point for complex billing inquiries and collaborate with senior leadership on strategic solutions Direct the development and implementation of billing policies, procedures, and controls Collaborate with Finance leadership on revenue recognition, forecasting, and reporting Lead billing system integration efforts during any new product launches Develop and maintain comprehensive documentation of billing operations, ensuring compliance with financial controls Provide strategic insights to leadership on billing trends, challenges, and opportunities What you’ve done and enjoy doing: Experience with high-volume billing operations with preferred experience in the technology / SaaS / membership space Strong interpersonal and communication skills (both written and verbal) with experience in customer service Experience implementing or optimizing billing systems and processes to support business scalability Demonstrated ability to analyze complex billing data and translate insights into strategic recommendations Excellence in stakeholder management, with proven success collaborating across departments at senior levels Strong financial acumen with the ability to connect billing operations to broader finance objectives Proven organizational skills, with a high attention to detail, critical thinking skills, and a strong personal commitment to meeting deadlines Experience with Salesforce and Chargebee is a plus Passion for the Company’s mission, positioning and brand -- to empower women in business and spark change from the top Why You'll Want to Work Here: Competitive salary and equity Flexible vacation policy 20 weeks of paid gender neutral parental leave Full medical, dental, and vision packages, 401(k) Opportunity to work for a startup focused on driving real change for women in business Opportunity to create and attend inspiring experiences and events with leaders of the industry Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework. At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision. The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership. The base salary for this role is: $115,000 Chief participates in the E-Verify Program in certain locations, as required by law. https://assets.chief.com/careers/e-verify.pdf https://assets.chief.com/careers/right-to-work-poster.pdf

Posted 30+ days ago

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Bridge Specialty Group,Greensboro, North Carolina
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Billing Policy Services Agent to join our growing team in Greensboro , NC! The Billing Policy Services Agent’s primary function is to handle billing & policy services phone call inquiries on new & existing clients. The goal is to provide best-in-class service experience to our agency partners & policy holders. How You Will Contribute: Handle 50-75 billing inbound phone calls with similar energy & voice tone Policy services inbound calls including but not limited to policy inquiry, payment updates including EFT/Credit Card & reprinting declaration pages Sort/Mail policy documents & index scanned mail Assist processing with policy changes & renewal Quotes Other duties as assigned Licenses and Certifications: Licensed if assigned specific NC accounts Skills & Experience to Be Successful: Associate’s or Bachelor’s degree in Business or Financial related discipline High school diploma Previous one year experience in the insurance industry MS Office Suite proficiency Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Posted 30+ days ago

Home Health Billing Specialist-logo
Right at HomeBirmingham, Alabama
JOB PURPOSE: Supports the delivery of all Insurance billing services by final/higher level auditing, correcting, and submitting claims. Ensures that billing services are timely, accurate, and allow for appropriate reimbursement. Conducts all claims-related follow up on payment delays, taking corrective action(s) to finalize account disposition and/or referring claims to the appropriate staff to ensure appropriate reimbursement in the timeliest manner possible. Conducts month-end close and cash posting responsibilities for all assigned locations. This position functions within a team environment and under general supervision. Successful individuals manage a volume of work as established by Right at Home productivity performance standards, are familiar with the rules and regulations of Insurance billing and are skilled at problem solving and account resolution. They work well within a team and help foster an environment where continuous improvement in business processes and services is welcomed and recognized to build a high-performance culture via the standard Right at Home responsibilities. KEY RESPONSIBILITIES: 1. Performs all billing and follow-up functions, including the investigation of payment delays resulting from pended claims, with the objective of receiving appropriate reimbursement based upon services delivered and ensuring that the claim is paid/settled in the timeliest manner possible. 2. Works with assigned community services facilities’ administrators and office personnel to manage relevant accounts receivable. 3. Edits claim forms, using proper data element instructions for each payer, applying principles of coordination of benefits, and ensuring that correct diagnosis, and procedure codes are utilized. 4. Submits Insurance claims, including the maintenance of bill holds and the correction of errors, to provide timely, accurate billing services. 5. Researches claim rejections, making corrections, taking corrective actions and/or referring claims to appropriate staff members for follow through to ensure timely claim resolutions. 6. Conducts account follow up including the investigation of payment delays to appropriately maximize reimbursement based upon services delivered and ensuring claims are paid and settled in the timeliest manner. 7. Applies knowledge of specific payer billing/payment rules, managed care contracts, reimbursement schedules, eligible provider information and other available data and resources to research payment variances, make corrections, and take appropriate corrective actions to ensure timely claim resolutions. 8. Evaluates accounts, resubmits claims, and performs refunds, adjustments, write-offs and/or balance reversals, if charges were improperly billed or if payments were incorrect. 9. Responds to inquiries, complaints or issues regarding patient billing and collections, either directly or by referring the problem to an appropriate resource for resolution. 10. Participates in cross-training and job enlargement opportunities for major job. responsibilities. Works with direct supervisor to identify minor set of responsibilities to develop and perform. 11. Plans, organizes, and documents work to deliver business results by meeting or exceeding all individual operating metrics and service line agreement objectives. 12. Contributes ideas and actions towards the continuous improvement of Revenue Cycle processes. 13. Adapts to learning new processes, concepts, and skills; Seeks and responds to regular performance feedback from team lead and provides upward feedback, as needed. 14. Assists in orientation and appropriate training of team members, including helping cross-train peers in minor responsibilities and acting as a mentor to peers. 15. Maintains positive work relationships with members of own and other teams to communicate effectively and ensure compliance with cross-team responsibilities. 16. Assist with Accounting (billing and payroll) responsibilities. KNOWLEDGE, SKILLS, ABILITIES: • In-depth knowledge of various billing documentation requirements, the patient accounting system, and various data entry codes to ensure proper service documentation and billing of patient accounts. • Knowledge of insurance and governmental programs, regulations and billing processes, commercial third-party payers, and/or managed care contracts and coordination of benefits • Familiarity with medical terminology and the medical record coding process • Knowledge of principles, methods, and techniques related to compliant healthcare billing/collections • Familiarity with Insurance Claims management functions in non-acute settings • Knowledge of Patient Management information system applications MINIMUM EDUCATION REQUIRED: AA/AS in Accounting or Business (or Equivalent Education / Experience) preferred. MINIMUM EXPERIENCE REQUIRED: • Demonstrates experience and a proven track record in Insurance Claims in a medical setting of moderate size and complexity, information systems, and patient accounting applications, as typically acquired in1-3 years of patient accounting / medical billing positions • Experience in month end close activities and reconciling cash received to the patient accounting system Compensation: $14.00 - $18.00 per hour Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn’t do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Posted 30+ days ago

Billing Analyst, Junior-logo
Booz Allen HamiltonNorfolk, Virginia
Billing Analyst, Junior The Opportunity: As a professional in Business Services, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and valu able for internal and external clients. You know how to interface with internal and external customers and leadership to understand needs and gain insight on Business Services performance. As a member of the Accounts Receiv able team, you will perform administrative, processing, and auditing responsibilities, including invoice processing, SOX auditing assistance, project analysis and reconciliation, AR collections assistance, and document retention. You will prepare monthly invoices and monitor, reconcile, and report on unbilled balances. You will provide support to the Collections team. You will support external and internal audit teams with gathering documents. You will communicate and corresp ond directly with internal and external clients regarding invoicing inquiries. You will prepare check requests for client refunds. Due to the nature of work performed within this facility, U.S. citizen ship is required . Ready to build the future for the better? Join us. The world can't wait. You Have: 1+ years of experience with accounting or billing in a professional work environment Experience with using Micro sof t Excel, PowerPoint, and Outlook Experience with managing multiple deliver able s efficiently with strict attention to detail Ability to follow instructions and work independently Ability to be a team player, work in a dynamic and fast-paced environment, and adapt to changing requirements Ability to demonstrate a customer service focus HS diploma or GED Nice If You Have: Experience with billing requirements Experience with a Finance or Accounting enterprise resource planning ( ERP ) system Experience using Deltek Costpoint billing module Experience using V-lookup and Pivot T able functions in Excel Ability to handle large datasets Possession of excellent verbal and written communication skills Possession of excellent analytical and problem-solving skills Bachelor's degree in Economics, Finance, Accounting, Business, or Data Analytics Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $43,700.00 to $89,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Posted 1 week ago

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Huron Consulting ServicesChicago, Illinois
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Job Description Summary Huron’s Healthcare Technology Services Group (HTSG) works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability. Job Description As an Epic Hospital Billing Consultant, you will: Lead clients through implementation, optimization and enhancements of their Epic EHR system ensuring alignment with organizational goals and clinical workflows Partner with healthcare professionals, IT teams and other stakeholders to ensure the effective use of Epic system, enhance clinical and administrative workflows and improve patient care outcomes Conduct system testing and validation to ensure functionality and data integrity Identify opportunities for system optimization and enhancement to improve efficiency and user satisfaction Requirements: Must be certified in Epic Resolute Patient Billing (PB) applications with a minimum of 3 years’ experience implementing Epic systems in hospitals and health systems performing testing, configuration and validation to ensure functionality and data integrity. Additional Epic certifications a plus Project management skills with experience in Resolute PB applications and workflow design Willingness and ability to travel weekly (typically Monday through Thursday) when necessary, however, at times you are required to provide high-level services remotely Undergraduate Degree (e.g., BA, BS) preferred Current permanent U.S. Work authorization required Preferences: Experience with Epic Benefits Engine, Financial Assistance, Estimates Epic Wisdom implementation Position Level Project Consultant Country

Posted 3 weeks ago

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West Palm NissanRiviera Beach, Florida
The Automotive Multi-store Biller at I-95 Nissan is responsible for accurately processing and billing all automotive transactions. This role requires a keen attention to detail and strong organizational skills. Responsibilities: Process and record all automotive sales transactions Create and submit invoices for payment Ensure accurate and timely billing of automotive sales Review and verify all transaction documentation Maintain accurate and up-to-date records of all sales transactions Collaborate with the finance team to resolve any billing issues or discrepancies Requirements: Prior experience in automotive billing or related field Proficient in using billing software and MS Office applications Strong attention to detail and ability to work accurately and efficiently Excellent organizational and time management skills Ability to work independently and meet deadlines Effective communication and interpersonal skills Benefits: Competitive compensation of $50,000-$60,000 Healthcare benefits package Paid time off and holidays 401(k) retirement plan with company match Career advancement opportunities About the Company: I-95 Nissan is a leading automotive dealership with a commitment to excellence in customer service and employee satisfaction. We value teamwork, integrity, and continuous improvement. Join our team and help us drive success!

Posted 4 days ago

Billing Specialist-logo
Raven RidgeAndover, Massachusetts
Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Raven Ridge is actively hiring a Billing Specialist in North Andover, MA. This is an exciting opportunity for a candidate looking for a strong company to grow their career. This ideal candidate will have 2-3 years of Billing and Invoicing experience with customer service mindset. Role: Billing Specialist (Direct Hire) Location: North Andover, MA (On-Site) Pay: $56,000-$64,000 Job Duties: · Produce invoices monthly for clients · Generation and submitting electronic bills · General filing of all paid and unpaid invoices · Connect with clients to resolve issues with invoices (IE: incorrect amounts, discrepancies in amount paid) · Work daily in QuickBooks and MS Excel Qualifications: · 2-3 years of applicable billing experience · Skilled in MS Excel (intermediate) · Prior QuickBooks (Desktop) and CRM experience, preferred (not required) · Outgoing personality and team oriented For immediate consideration, please email francis@ravenridgegroup.com or call 603/832-3901. Compensation: $56,000.00 - $64,000.00 per year Our History 2006 The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008 Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013 Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015 The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016 A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020 Ashlee joins the organization to head up administrative operations in charge of payroll and billing.

Posted 4 weeks ago

Medical Billing and Collections Representative-logo
GetixHealthHouston, Texas
Join Our Team as a Medical Billing and Collections Rep! Are you a problem-solver with a passion for helping others? As a Medical Billing and Collections Representative, you'll play a key role in resolving patient accounts quickly and respectfully, offering payment solutions, and working with insurance companies. We’re looking for someone who’s customer-focused, assertive, and ready to take on challenges in a fast-paced environment. Ready to make an impact? Let’s get started! Position Summary: As a Medical Billing and Collections Representative , you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues. Compensation: Hourly Rate: $16.00 per hour + Eligible for up to a $3,500 monthly bonus based on performance. Work Hours: Shift Options: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM Position Requirements: Manage and resolve overdue medical accounts. Assist patients with payment arrangements and disputes. Re-bill insurance companies as needed. Maintain accurate account records. Collaborate with billing teams and insurance companies. Qualifications: Education: High school diploma / GED Experience: 1- 2 years’ experience in Call center/Collections operations in a Healthcare field. Have a working insurance collection knowledge including verification of insurance and insurance follow up activities to get claims paid. Requirements: Strong communication and organizational skills. Ability to work independently and meet goals. Experience with medical billing software is a plus. Previous collections or customer service experience preferred. Ability to handle over 100 calls per day. Bilingual in Spanish Preferred Benefits & Incentives: Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment. Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans. 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service. Paid Time Off (PTO): Start accruing PTO from your very first day of employment. Flexible Benefits: Customize your benefits package to fit your personal and family needs. Work Environment: Moderately fast-paced with general supervision. Some creativity and latitude are expected in the role. About ARStrat/GetixHealth: Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered. Note: This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions. ARStrat is an equal employment opportunity employer and participates in E-Verify.

Posted 30+ days ago

Billing Specialist-logo
ServproLos Angeles, California
Billing Specialist A National Water & Fire Damage Restoration Company in the greater Los Angeles area is looking for an experienced Billing Specialist. Knowledge in working with a Water & Fire Damage Restoration Company preferred, but not required. Qualifications · Experience in Accounts Receivable (MUST) · Knowledge or experience Invoicing in QuickBooks · Comfortable dealing with numbers and the processing of financial information · Excellent knowledge of MS Office (particularly Excel) and QuickBooks · Results-driven, high degree of attention to detail and ability to multitask · Written and verbal communication skills are very important · Experience in service industry environment a plus but not a must, willing to train the right individual · Ability to successfully complete a background check subject to applicable law Position Responsibilities will include (but not limited to): · The Billing Specialist is responsible for timely and accurate invoicing and collections activities. · Billing Specialist provides financial and administrative support by invoicing jobs in Production and Reconstruction departments. · Maintain and update records of invoices and receipts for each job file. · You will manage the entire process of initial job invoicing all the way through accounts receivables. · Communicate with previous clients and customers to request payment and arrange payment plans. · Collect payment from customers and accurately record it into QuickBooks. · Complete and review accuracy of job file documentation and job file checklist for completed and paid jobs. Compensation: $17.00 per hour Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Posted 30+ days ago

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Primrose SchoolParamus, New Jersey
Benefits: 401(k) matching Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Primrose School of Paramus is dedicated to providing exceptional services in our Preschools, and we are seeking a detail-oriented and organized Billing Specialist to join our team. This role is essential in ensuring accurate and timely billing processes while maintaining excellent customer service and financial accuracy. Job Responsibilities: Prepare and process invoices, ensuring accuracy and compliance with company policies. Review and verify billing data, including contracts, services, and rates. Reconcile discrepancies in billing and resolve any client concerns. Track and manage accounts receivable, following up on outstanding invoices. Assist in processing payments, refunds, and adjustments as necessary. Collaborate with internal teams to ensure accurate financial reporting. Maintain organized billing records and generate reports as needed. Ensure compliance with industry regulations and company billing procedures. Qualifications: Previous experience in billing, accounting, or a related financial role is a required. Proficiency in billing software, Procare, or any relevant software]. Strong attention to detail and accuracy in data entry. Excellent organizational and time-management skills. Ability to communicate effectively with clients and internal teams. Knowledge of financial regulations and billing best practices is a plus. Hourly Range : $20.00 - $24.00 Shift Schedule: 8:30 am - 5:30 pm If you are a motivated and detail-oriented professional looking to contribute to a dynamic team, we encourage you to apply for the Billing Specialist position at Primrose School of Paramus. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

Medical Billing Clerk-logo
AculabsEast Brunswick, New Jersey
Job Summary: Aculabs is currently looking for individuals who are excited about billing and coding to join our team in East Brunswick, New Jersey. The Medical Billing Clerk will be responsible for collecting and verifying patient billing information on a daily basis. Posting insurance payments, investigating denials and follows up with insurance companies for non-payment. About the Company: Aculabs is a leading healthcare company specializing in medical diagnostics and laboratory services. We are dedicated to providing high-quality patient care and improving healthcare outcomes. Our billing department offers a great schedule and full training - prior experience or degree not required! Responsibilities: Review and verify medical billing codes Creates or updates patient profiles based on personal data sheets provided by the client Submit claims to insurance companies Follow up on outstanding accounts Assist with billing inquiries Verifies eligibility on insurance websites such as Navinet, Change Health Care, NJMMIS, etc. Requirements: Ability to sit for long periods of time Previous experience in medical billing (Preferred) Strong attention to detail Ability to work independently and as part of a team Benefits: Health insurance Paid time off Health insurance and retirement benefits Aculabs is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 1 week ago

Customer Service Representative - Billing Department-logo
Reno Orthopedic CenterReno, NV
Summary The Customer Service Representative will serve as the primary point of contact for patients regarding their billing inquiries, insurance claims, payment plans, and account resolutions. Please note: This is an onsite position. It is not remote. Responsibilities Answer inbound calls and respond to patient inquiries regarding billing statements, insurance claims,  co-pays, deductibles, and payment options. Review and explain account balances, insurance explanations of benefits (EOBs), and billing procedures to patients in a clear and professional manner. Assist patients in setting up payment plans or resolving billing issues, including coordinating with insurance companies when necessary. Collaborate with medical billing and coding teams to ensure accurate and timely claim submission and resolution. Process payments over the phone and apply them accurately to patient accounts. Document all communications and actions taken with customer accounts. Escalate complex billing issues to supervisors or billing specialists when appropriate. Ensure compliance with HIPAA and other patient privacy laws. The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, and efforts or work conditions associated with the position. It is intended to be an accurate reflection of the general nature and level of the job.   Requirements Minimum Qualifications ·         Certifications/Education o   High School Diploma/GED; ·         Knowledge of: o   Read and explain: CPT, ICD-10 and medical billing terminology o   Read and explain: Insurance verification and explanation of benefits (EOBs) ·         Experience: o   1 year of customer service experience in a healthcare or medical billing environment   Work Environment   An individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential job functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.   RENO ORTHOPEDIC CENTER IS AN EQUAL OPPORTUNITY EMPLOYER

Posted 5 days ago

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Clyde & Co US LLPKansas City, Kansas
The Role The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City. Key Responsibilities Specific responsibilities include, but are not limited to: Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions Generate and distribute pre-bills on a monthly basis Participate in monthly meetings with partner to review unbilled and AR inventory Process narrative edits and time and cost adjustments Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries Participate in collections activities as needed, and identify and escalate deductions and/or collections issues Maintain telephone, email and personal contact with clients, attorneys, and staff Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections. Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client. Observe confidentiality in all Firm and client matters Other duties as they arise Qualifications 2-5 years of years' experience in a billing role, preferably at a law firm. Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product. Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis. Experience with Elite 3E software preferred. Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable. Advanced proficiency with Microsoft Excel and Microsoft Office Suite. Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors. High school diploma required. Our Values Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We: Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do Celebrate difference - We help each other to be at our best and believe our differences result in greater achievement Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth Business Services Competencies Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations. The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas: Technical Excellence People and Team Client/Stakeholder Relationships Service Delivery and Commercial Awareness Personal Effectiveness Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits. This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business. **Principals only** #LI-HYBRID #LI-AP1 When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives. Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

Posted 1 week ago

Director, Clinical Applications - IT Billing Systems-logo
Stanford Health CarePalo Alto, Pennsylvania
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) The Director – IT Billing Systems is accountable for selection, implementation, and support of all billing and coding technologies at Stanford Health Care (SHC). The position is accountable for the full software life-cycle and application portfolio management functions related to SHC's core software platforms and ancillary systems. This is a Stanford Health Care job. A Brief Overview The Director, Clinical Applications is accountable for selection, implementation, and support of all technologies in their assigned domain at Stanford Health Care (SHC). The position is accountable for the full software life-cycle and application portfolio management functions related to SHC's core software platforms and ancillary systems. Locations Stanford Health Care What you will do Implement and maintain system functionality to ensure timely and accurate enterprise operations Maintain direct knowledge of current and future capabilities of SHC core platforms and integrated point solutions Advise IT and Operations leaders on systems status and function Develop roadmaps and long-range plans for all assigned systems Prepare sizing and estimates deliverables for IT projects Provide strategic and operational leadership for lifecycle management, including system selection, implementation, maintenance, upgrade, and enhancement Incorporate best practices to improve existing organizational methods and system processes Guide requirements gathering and solution design activities including the design of workflows Negotiate resolution of conflicting requirements across organizational departments and IT portfolios Set and measure performance objectives and provide regular one-on-one feedback to team members Hire, evaluate the performance of and implement corrective action, up to and including termination, for assigned staff Manage delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for the suite of applications related to billing Develop metrics, measure, and publish the performance of the team under management Work closely with all other management personnel in identifying, evaluating, and selecting and implementing specific information technology which support the business plans and technology strategies Ensure interaction and communication with key business and clinical leaders promotes full understanding of strategies and goals Enable portfolio budgeting process Forecast information technology trends Maintain a strong understanding of technology and its application to achieve health care objectives Prepare analysis and or proposals for other departments Serve as an internal consultant to other management staff, and leaders Coach, mentor and manage staff to implement, maintain and support all related software, configurations and workflows Provide triage, support, and maintenance of applications; including 24/7 on call coverage as required Establish strategic alignment by linking technology strategy with SHC’s business goals and a planning process Manage effective governance and portfolio management of assigned applications to ensure stakeholder engagement, consensus on prioritization, effective resource management, and functional accountability through all phases of application and product lifecycle Education Qualifications Bachelor's Degree or equivalent work experience in an applicable field Experience Qualifications Ten (10) years of progressively responsible and directly related work experience Required Knowledge, Skills and Abilities Knowledge and understanding of goals and the interdependencies of functional departments and groups (in health care industry) and the ability to lead large-scale complex technology projects in addressing overall operational needs Knowledge and ability to direct a staff in integrating information technology services with work requirements and deliverables Knowledge of informational technology disciplines; e.g. network operations, databases, software applications and interfaces, production operations, quality assurance, and systems management Knowledge of principles and practices of organization, administration, fiscal and personnel management Knowledge of project management process and systems Knowledge of health care provider operations Knowledge of current issues and trends in health care and technology Knowledge of local, state and federal regulatory requirements related to areas of responsibility Knowledge of the principles and practices of workforce planning and processes Ability to communicate with effective written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude Ability to demonstrate objectivity, sensitivity, and a balanced perspective regarding employee concerns and organizational issues Ability to evaluate and negotiate contracts and manage vendor service agreements Ability to manage complex projects and resources (people, costs, and time) across multiple sub-teams Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately Ability to succeed in demanding situations through achieving balance between technical and business interests, accomplishing results through third parties, remaining focused on given objectives, modulating speed, quality and costs, and thriving under pressure Ability to communicate effectively at all levels of the organization including with executives and physicians Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate Ability to develop programs and lead process improvement projects Ability to foster effective working relationships and build consensus with other departments and external vendors Ability to lead effectively and utilize social influence to achieve organizational objectives Ability to negotiate, strategize, plan, organize, prioritize, work independently and meet deadlines Ability to supervise, coach, mentor, train, and evaluate work results Physical Demands and Work Conditions Blood Borne Pathogens Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $91.60 - $121.38 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

Posted 5 days ago

M
Manatt, Phelps & Phillips, LLPLos Angeles, California
MANATT, PHELPS & PHILLIPS LLP is one of the nation’s premier law and consulting firms known for quality and extraordinary commitment to clients & integrated, relationship-based services. We are notably progressive and entrepreneurial and are deeply committed to diversity, public service, and excellence in all we do. We currently have a great opportunity for a Legal Biller in our Los Angeles, Orange County, Washington D.C. or New York office. This position will process a large volume of bills on a monthly basis. Bills will need to be processed accurately and timely in accordance with billing professional instructions, client guidelines, and billing department policies and procedures. Essential Job Functions: Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing and multiple discounts by matter for client-level bills. Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements. Create and maintain accurate and up-to date client and/or billing professional specific billing instructions. Review client and matter setup for accuracy and consistency. Review and edit pre-bills according to billing professional instructions and client billing guidelines. Communicate effectively with billing professionals, assistants and clients to solve problems that arise during the billing process to ensure that bills are mailed timely. Escalate to the Lead Billing Specialist, if necessary, clearly articulating the issue and possible solutions. Actively listen to issues raised by billing professionals and offer suggestions to the Lead Billing Specialist on process changes that address the issues. Clearly articulate Firm’s billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants. Monitor carry forwards and write-offs and alert Lead Billing Specialist of problems. Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs. Troubleshoot with Collections to resolve billing issues resulting in payment problems. Create billing schedules and bill and payment analyses as required. Assist with special billing projects as needed. Qualifications: Must have a minimum of two years of legal billing experience. Self-starter who proactively focuses on providing excellent and responsive client service. Quickly grasps processes and procedures and applies them to everyday tasks. Prioritizes and organizes workflow to complete tasks in a timely manner. Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions. Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines. Communicates effectively with all levels of the organization both verbally and in writing. Works well under pressure and stays focused on accomplishing the task. Exercises good judgment. Works well both independently as well as part of a team. Knowledge of billing systems such as Aderant or Elite. Experience with e-billing. Solid basic math skills, including adding, subtracting, multiplication, division and calculating percentages. Excellent spelling and grammar skills. Demonstrated proficiency with Word and Excel. Strong attention to detail and ability to follow instructions accurately. The base annual pay range for this role is between $60,000-$95,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered. EEO/AA EMPLOYER/Veterans/Disabled Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).

Posted 30+ days ago

Sr Billing Operations Analyst – Retail Operations-logo
Chariot EnergyHouston, Texas
COMPANY OVERVIEW 174 Power Global, headquartered in Irvine, California, is an affiliate company of Hanwha Group, a FORTUNE Global 500 firm that is among the eight largest business enterprises in South Korea. 174 Power Global designs, builds and manages solar power plant solutions. The company brings a decade of global leadership in solar PV to North America, combining best-of-world technology, processes, and partnerships to deliver utility-grade solar PV solutions customized for local energy markets. 174 Power Global offers the full spectrum of PV solutions – from power plant development, design, construction, operations, and maintenance. With proven capabilities across the solar value chain, 174 Power Global minimizes uncertainty and risk, and helps customers achieve a higher return on their investment in solar energy. 174 Power Global has recently embarked on entering the energy retail market in deregulated markets throughout North America. Chariot Energy is a retail energy provider based in Houston, Texas. We offer electricity to homes and businesses, and it is our goal to provide products and services our customers love and an unmatched experience that is missing in today’s retail energy market. 174 Power Global has set out to have Chariot Energy become one of the leading energy retail providers (by RCE count) within 5 years of Chariot Energy’s launch. POSITION OVERVIEW We are seeking an experienced Sr Billing Operations Analyst who will be responsible for supporting the products we sell and the ability to troubleshoot and resolve customer concerns that impact billing accuracy. This role will be exposed to and be expected to contribute to key billing functions within independent and cross functional team projects. Working in a team environment, this individual will support the developed strategy to ensure seamless processing with 100% accuracy of daily billing, payment processing and transactions. The Sr Billing Operations Analyst should be capable of working with our third-party vendors, both independently and in a team, environment as needed, to provide best in class customer service for all internal and external customers. The ideal candidate will have experience in the deregulated retail electricity space with a strong focus on Billing and Operations Transaction Management. This role will work from our office in Houston Texas, reporting to the Retail Operations Manager. This is an onsite required role. KEY RESPONSIBILITIES Function as a main dedicated customer point of contact to research, analyze, and resolve billing discrepancies and disputes and provide timely resolution on any issues. Proactively identify and resolve existing and potential future billing and account issues in a timely and accurate fashion by displaying acute attention to detail. Develop and implement controls/reporting often starting with a non-standard and manual pilot; then upon commensurate success, develop and implement into an automated documented process. Establish controls to bridge identified gaps across all business units. Update and review daily reporting to support several internal daily operational processes. Responsible for day-to-day production analysis of billing, product and transaction management. Responsible for identification and advanced communication to customers related to charges outside of normal tolerance. Create and define processes to measure billing accuracy, timeliness, and success for custom products. Coordinate with utilities and market participants to investigate and resolve escalated customer concerns such as missing consumptions, usage variance etc. Coordinate and work directly with cross functional teams to analyze and adjust processes and functionality to ensure accuracy and efficiency. Develop and maintain policies, continuing education and process documentation for Billing and Transaction Management. Assist in gathering requirements and QA testing for new development on projects designed to improve billing, customer experience and reporting. Manage and adhere to compliance protocols as outlined by the Public Utility Commissions. Assist with project planning, testing and implementation of automated processes to support with data and analysis. Support finance with month ends close, and other critical tasks, as necessary. Adhere to Retail Market Guide protocols as set forth by ERCOT, NYISO, PJM and NEPOOL. Take lead when changes and proposed regulations occur to understand potential gaps in current processes and formulate solutions to comply. Apply business judgement in dealing with customer issues, billing problems and data requests. Assist in gathering requirements and QA testing for new development on projects designed to improve billing, customer experience and reporting. Provide cross-function support to peers and departments to develop best in class end-to-end delivery processes. Achieve excellence by delivering on key performance indicators (KPI’s). Perform other ad hoc analysis as required. REQUIRED COMPETENCIES Business Acumen – Knows the business and department roles and operates with an awareness of the industry standards and procedures. Analytical - Proven problem-solving capability with strong analytical skills including statistical analysis, Stakeholder Engagement – Understands the importance of seeking out relationships and working with others toward a shared goal. Effective Communication - Strong verbal and written communication skills. Agility - Demonstrate willingness to modify position as needed to meet the needs of the business. REQUIRED QUALIFICATIONS Bachelor's degree in Business, Finance, Accounting, or related field, or 4 years of directly related relevant experience in Retail Operations in lieu of a degree 5+ years’ working experience in Billing or Operations in multiple energy markets across ERCOT, NYISO, PJM and NEPOOL Strong knowledge of retail energy operations, procedures, and regulatory standards Effective verbal and written communication skills Detail oriented and strong follow-up skills with the ability to manage multiple assignments on a timely basis with a high degree of accuracy Collaborator with strong interpersonal skills and ability to work with multiple stakeholders Experience with MS Office Suite; Advanced Excel (VBA/Access/SQL a bonus but not required) Experience managing multiple priorities accordingly based on anticipated business results. Ability to present and speak articulately to colleagues and leadership in a succinct manner. Eligible to work for any US employer without the need for any current or future sponsorship 174 Power Global d/b/a Chariot Energy, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. www.mychariotenergy.com

Posted 1 week ago

Astro Pak logo

Billing and Collections Associate

Astro PakCosta Mesa, California

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Job Description

Astro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems, as well as precision cleaning of components and hardware at the company’s Cleanroom facilities. Astro Pak provides services to over 15 sectors including: Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on-site precision chemical cleaning in every State of the Union as well as several projects in Asia, continental Europe, England, Ireland and Mexico.

Astro Pak is seeking a detailed oriented & proactive Billing and Collections Associate to join our growing Accounting Team.  As the Billing and Collections Associate, you’ll play a critical role in managing invoicing processes, reconciling accounts, and ensuring smooth financial operations. Your expertise will help maintain strong relationships with customers and internal teams while keeping billing processes efficient and error-free. 

This role will report to the Assistant Controller & work onsite Monday-Friday out of our Corporate Office in Costa Mesa, CA.

Essential Duties / Responsibilities

  • Prepare and review invoices, ensuring all charges are accurately entered and documented before mailing or electronic submission.  
  • Identify and resolve billing discrepancies, proactively reconciling customer purchase orders with invoices.  
  • Manage percentage-of-completion (POC) billing, ensuring revenue earned aligns with billed amounts.  
  • Oversee project setup, closure, and cancellation in UKG for field jobs.  
  • Collaborate with insurance brokers to obtain necessary certificates of insurance.  
  • Prepare preliminary lien notices as needed.  
  • Support collections efforts and assist field teams with billing-related inquiries.  
  • Create and maintain spreadsheets using Excel to streamline reporting and tracking.  
  • Set up new accounts, including credit approvals when applicable.  
  • Exhibit strong communication skills, delivering practical solutions with creativity and professionalism.  
  • Work independently with minimal oversight while prioritizing tasks and meeting deadlines.  
  • Uphold and model Astro Pak's Core Values in daily interactions and work ethics.  

Qualifications

  • 2+ years of experience in billing, accounting, or a related financial field, service-based company preferred.  
  • Meticulous attention to detail with strong organizational skills.  
  • Excellent verbal and written communication abilities.  
  • Ability to multitask efficiently and adapt to changing priorities.  
  • Proficiency in Microsoft Word and Excel.  
  • Familiarity with Great Plains accounting systems and CRM databases preferred.  
  • Strong interpersonal skills, capable of interacting professionally with employees, vendors, and customers in a service-oriented manner.  
  • Dependable, with consistent attendance and punctuality.  
  • Bachelor’s degree preferred
  • High school diploma with equivalent work experience required

Salary and Benefits: 

  • The pay for this position has a base hourly pay rate of $25 to $27. The actual pay will carefully consider a wide range of factors, including your skills, qualifications, experience and location.
  • In addition to highly employer-subsidized medical, dental, and vision plans, Astro Pak offers competitive retirement savings and 401k plans, flexible spending, family leave, training and paid time off.

Astro Pak Corporation is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Astro Pak prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.

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