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University of Colorado Anschutz Medical Campus Department: SDM - Dental Clinical Operations

Job Title: Patient Billing Specialist (Accounting Technician II)

Position #:00003006 - Requisition #:39545

Job Summary:

The Patient Accounting Department, a unit of the Office of Financial Affairs, is responsible for managing and monitoring all aspects of patient accounting and interactions with dental insurance companies, Medicaid, and collection agencies. Under the direction of the Patient Accounting Supervisor, the Patient Billing Specialist's primary responsibilities include performing accounting services (i.e., payments, billing, accounts receivable, collection management, patient registration, Medicaid billing & third-party insurance billing), and educating students, faculty, and staff on SDM patient financial policies and procedures.

We are seeking professionals with demonstrated patient relations and customer service experience interested in working in an academic, dental medicine environment. We welcome applications from individuals who are collaborative, communicative, caring, detail oriented, organized, proactive, able to think critically, focused on quality, dedicated to personal growth, and highly motivated.

Key Responsibilities:

• Receives daily cash, checks and credit card payments from patients, records appropriately on the clinical computer system and distributes cash receipts to patients and maintains the appropriate copies for the office.
• Reconciles and verifies cash, check and credit card transactions to various reports run on the clinic computer system and credit card transaction terminals.
• Assists in the daily preparation of the deposit for the 1st floor clinical activity to include School of Dental Medicine deposit log sheet, UCD campus cash receipt, the bank deposit receipt and armored car deposit pick up log.
• Responsible for verifying Medicaid eligibility and once treatment for a Medicaid patient has been rendered is responsible for entering the information into the web-based Medicaid Billing program. Responsible for maintaining the files for all Medicaid paperwork and any Medicaid correspondence in the patient accounting office.
• Responsible for processing all patient payments received by mail.
• Identifies the patient and the clinic where treatment was rendered and records and allocates all payments to the patient's account.
• Receives and greets patients and offers information concerning clinic practice policies, procedures and operations.
• Advises patients on financial payment responsibilities and dental insurance policies, clarifying what various policies will and will not cover.
• Advises patients, residents, students, faculty and staff concerning patient accounts and resolves patient financial accounting problems.

Work Location:

Onsite - this role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

At the School of Dental Medicine, University of Colorado Anschutz Medical Campus, you'll find an incredible opportunity to contribute to the field of dentistry while advancing your career. As part of our esteemed institution, you'll have access to cutting-edge research facilities, state-of-the-art equipment, and a collaborative and supportive environment. Join our team of dedicated professionals who are passionate about providing exceptional dental care, advancing oral health, and making a difference in patients' lives. With opportunities for growth, professional development, and meaningful impact, working with us offers a rewarding and fulfilling career in the dynamic field of dental medicine.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Two (2) years of relevant experience in an occupation related to the work assigned to this position
• Substitution: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience with Insurance processes
• Experience working with Medicaid
• Experience working with Dental/Medical Insurance
• Dental terminology
• Previous experience working in a dental office
• Bilingual in English and Spanish

Knowledge, Skills and Abilities:

• Outstanding interpersonal skills and the ability to establish rapport with a wide variety of individuals
• Ability to prioritize and multi-task
• Excellent time management skills
• Ability to work independently and exercise judgment in decision making
• Excellent customer service skills
• Strong oral communication skills
• Ability to handle sensitive matters that require discretion and confidentiality.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: SDMHR, sdmhr@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by (2 weeks from posting date). Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $43,932-$54,473.00.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.