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Klaviyo logo
KlaviyoBoston, MA
We're looking for a Director Product Management to lead the vision, strategy, and execution of Klaviyo's monetization and billing platform - with a single goal: make self-service purchasing and invoicing so simple, customers barely notice it happens. You'll own the end-to-end customer purchase and upgrade experience, ensuring it's frictionless, easy to understand, and built to scale. You'll lead a team of product managers responsible for subscriptions, entitlements, billing, and payments. This role is equal parts product strategy, product execution and team management. You'll work closely with Customer Success, Engineering, Finance, IT, Pricing Strategy, and Sales to serve the needs of our 100K+ self-service customers. What You'll Do Drive innovation in monetization capabilities - enabling new pricing models and new customer experience with new technologies (e.g., AI Agents). Set the strategy, and roadmap for Klaviyo self-service billing and payments infrastructure, ensuring it scales to support our growing business and product offerings. Own the customer purchase experience from checkout through renewal - designing intuitive, self-serve checkout experiences that maximize conversion and minimize friction. Collaborate cross-functionally with Engineering, Finance, RevOps, and GTM to ensure accuracy, compliance, and operational efficiency. Collaborate with cross-functional teams across Engineering, Finance, IT, Pricing Strategy, and Klaivyo Product teams to gather and prioritize requirements, translating them into scalable solutions that deliver exceptional user experiences. Understand our customers' needs, pain points, and preferences. Use market research and analysis to stay ahead of industry trends. Know the score and score more: Develop key metrics to track and identify improvements within the customer purchase journey. Use the insights to proactively identify and implement improvements. Mentor and develop a high-performing team of product managers, fostering strategic thinking, accountability, and customer-obsessed execution. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are 12+ years of product management experience, including 5+ leading billing, payments, or monetization systems in SaaS or fintech. Analytical and data-driven, with a proven ability to define KPIs and drive measurable outcomes. Hands-on Stripe expertise Strong record of designing customer-first purchase and upgrade experiences. Strategic thinker who is also willing to roll up their sleeves and get their hands dirty Passionate about leveraging AI and automation to remove friction and anticipate customer needs. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Exceptional communicator and collaborator across technical, design and strategic domains. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here

Posted 3 weeks ago

A logo
Albany Medical Health SystemAlbany, NY

$38,938 - $50,619 / year

Department/Unit: Physicians Billing Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 Essential Functions: Responsibilities include but are not limited to: Complete daily review of accounts transferred to patients prior to bills generating Resolve patient credits Complete daily review of patient accounts that are pending NYS Medicaid and/or Charity Care status Complete monthly rejections categorized as eligibility and/or guarantor responsibility Maintain daily correspondence and returned mail Answer incoming Patient/Guarantor phone calls related to statement inquiries for owed balances and receive payments by phone Maintain current payment plans/contracts Work with corresponding physician offices as it relates to patient disputes and/or inquiries Services related to Bankruptcy and Collection proceedings Assist in maintaining coverage for satellite office at the Main Campus for Patient/Department convenience Qualifications: High school education or equivalent 1-2 years of experience in medical billing or medical claims processing Working knowledge in Excel and Word Ability to work independently Excellent Phone etiquette Excellent written and oral communication skills Close attention to detail and organizational skills Represent the office/Institution in a positive manner Can marshal resources to complete tasks and orchestrate multiple activities at once to accomplish goals Ability to solve difficult problems in a timely manner with efficient solutions Can negotiate skillfully in tough situations; can win concessions without damaging relationships Works well with others; supports and encourages strong morale and spirit in his/her team. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Posted 30+ days ago

Geico Insurance logo
Geico InsuranceWashington, DC

$100,000 - $215,000 / year

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing Platform team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a seasoned Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal role in re-architecting our platform from the ground up, focusing on enhancing the scalability and efficiency of our systems. Responsibilities Oversee high-level and low-level designs of one or more sub-systems of the billing platform we are building Be responsible and accountable for the quality, reliability, usability, and performance of the solutions Provide strategic guidance and oversight for multiple billing teams, ensuring alignment with the Platform's technical vision and business objectives Lead the design and development of complex software systems, ensuring they are scalable, maintainable, and meet high-quality standards (This includes evaluating code quality and collaborating with stakeholders to understand and implement project requirements) Identify and prioritize technical challenges that may pose risks to business Develop solutions to address these issues efficiently, ensuring smooth product development Work closely with various departments, including product management and design, to ensure cohesive and successful project delivery Facilitate effective communication and collaboration across teams to achieve common goals Mentor and guide engineers, fostering a culture of continuous learning and improvement Provide technical guidance to help team members overcome challenges and make informed decisions Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 4+ years of professional, hands-on software development experience Strong experience in architecting and designing large-scale, complex systems Proficient coding skills in Java, Kotlin, Golang, or similar languages, capable of producing high-performance, production-quality code Experience with a wide range of technologies, including SQL and NoSQL databases, Kafka, Spark, Airflow, or their equivalents Proficient in using cloud computing tools throughout the software development lifecycle, with deep expertise in DevOps, observability, telemetry, and test automation Skilled in collaborating across engineering teams and other functions to build alignment, drive decision-making, and communicate transparently Preferred Qualifications Experience in the financial technology sector, with a focus on billing, payments, subscription management, and financial reporting Proven track record in designing and implementing workflow engines Education Bachelor's and/or Master's degree, preferably in CS, or equivalent experience This is a Hybrid role based out of the following offices* Palo Alto, CA Dallas, TX Chevy Chase, MD Be Part of Our Journey If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry. #LI-MK1 Annual Salary $100,000.00 - $215,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 weeks ago

Independent Health logo
Independent HealthBuffalo, NY

$21 - $22 / hour

FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. Overview The Billing Specialist assists with the various activities of the pharmacy operations not requiring the professional judgment of the pharmacist. The Billing Specialist is primarily responsible for completing the billing of both pharmacy and medical claims and adjudicating rejections. Signing Bonus: This position will be granted a $1000 bonus to be paid upon completion of 6 months of service with the company Qualifications High school diploma or GED required. National Pharmacy Technician Certification (CPhT) preferred. One (1) year of experience working in a high-volume pharmacy, or equivalent setting, required, or six (6) months as a temporary associate in the Reliance Rx Operations & Compliance department. Experience working with online claims processing system preferred. Effective oral and written communication skills and an aptitude for working with other health care professionals. Ability to lift a minimum of 5 lbs. Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive. Essential Accountabilities Responsible for billing all claims (pharmacy and medical) and managing rejections to ensure appropriate follow up and delivery promise times are met. Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff. Work with payors to resolve any billing issues. Ensure Reliance Rx is following CMS guidelines per Medicare and Medicaid guidance Confirmation of billing accuracy and payor billing/shipping requirements. Process and set up deliveries to medical offices. Medical claims billing for both supplies and medications. Confirm financial aspects of the claims prior to them leaving the facility. Portal management including refill reminders, processing orders from the portal, and completing patient registrations. Financial assistance coordination with patients for foundation care, copay assistance, or free medication programs where applicable. Assist the Patient Care Specialists in workflow and with incoming and outgoing calls in accordance with business needs, to include but not limited to: maintaining patient records; filing and documentation duties. set up and data entry. financial arrangements and collecting co-payments. prior authorization assistance with offices. coordination of benefits. promote information sharing and continuous process improvement. Function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $20.50 - $21.50 hourly Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.

Posted 30+ days ago

A logo
Akumin Inc.Raleigh, NC
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Posted 3 weeks ago

Fox Rothschild logo
Fox RothschildPittsburgh, PA
As a member of the Finance Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. ESSENTIAL FUNCTIONS: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. ADDITIONAL FUNCTIONS: Other accounting duties and special projects as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required. Experience: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Knowledge, Skills, & Abilities: Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Ability to prioritize and take initiative to assist as needed. Strong oral and written communication skills and accuracy are a must. Must be proactive, work well under pressure and excel in a fast-paced environment. Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability

Posted 30+ days ago

A logo
Albany Medical Health SystemAlbany, NY

$38,938 - $50,619 / year

Department/Unit: Physicians Billing Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 This position is a Medical billing position for a Physician Practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by Physicians of Albany Med by completing appeals, phone calls, and account review. This position is a Medical billing position for a Physician Practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by Physicians of Albany Med by completing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Customer service experience required Experience providing phone-based customer service a plus Proficiency in office software including Excel and Word Proficiency utilizing payer websites Ability to work in a team environment Ability to communicate effectively, both verbally and in writing Ability to Multi-task and handle a fast-paced work environment Demonstrate organizational and interpersonal skills Essential Duties and Responsibilities: Reviews charges and data for accuracy and appeals discrepancies in regards to CPT-4 and ICD-10 codes with Insurance Companies Validate and Correct registration and insurance information, notations, correct claim submission Researches and interprets information to efficiently reconcile accounts Review and understand payer policy guidelines regarding billing Follow internal policies and procedures for accurate account review Meet expected production and quality standards Other related duties as assigned Extensive on the job training is provided for this role to ensure knowledge and skills are sufficient to perform required duties and responsibilities. Hours for this position will be Monday through Friday, days. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Posted 30+ days ago

Sentara Healthcare logo
Sentara HealthcareNorfolk, VA

$60,757 - $101,254 / year

City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring for a Supervisor for their Patient Accounting Team! This is a fully remote position! Overview Supervises assigned staff; manages the day-to-day billing and collections (or reporting and audit) activities of assigned area; participates in strategic planning for the department; serves as a technical resource to team members, assisting with tasks as necessary; communicates effectively with supervisor, staff, patients, third party payors and others to resolve problems and/or concerns. Education High School Diploma (Required) Certification/Licensure No specific certification or licensure requirements Experience Required to have at least 2 years of experience in Patient Financial Services We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $60,756.80 - $101254.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down - $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Posted 30+ days ago

Clio logo
ClioCalgary, TX

$152,200 - $205,800 / year

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary: Clio's suite of products is rapidly expanding, and the needs of our users are diverse and constantly evolving. As Clio has built new products and acquired new companies, our Platform team is responsible for ensuring that all of these products fit cohesively together and interact frictionlessly. The Billing and Licensing team is responsible for building the tools for how we (Clio) bill our customers. Clio has multiple products and a growing number of ways we monetize these different products. We are seeking a highly motivated and technical Senior Product Manager to lead the development and evolution of our Billing and Licensing systems. This role requires two critical skillsets to be successful: 1. Someone who can deeply understand our billing systems today from a technical and product perspective and 2. Someone who can build alignment across a large number of GTM and business stakeholders (Sales, RevOps, Monetization, Marketing, Legal, Finance, etc.). This role can be performed from one of our Canadian offices in a hybrid setting twice per week or remotely from Canada or from the US. Some exceptions may apply. Who you are: Entrepreneurial and ownership mentality: you care about the details and are able to advocate for change even in areas that aren't directly yours (without being a jerk). Think deeply, act quickly. Crystal clear communication: you can distill deeply complex and technical concepts into something our customers and the rest of the business can understand. Outcomes-focused: at every step in the product development process, you are obsessing over how to maximize impact for our customers and the business. Customer-obsessed: you talk to customers all the time (weekly, at least), and understand deeply how they want to get their work done. Collaboration: you're a delightful and effective collaborator with everyone in the business. What you'll work on: As a Senior Product Manager on the Billing and Licensing team at Clio, you will own the strategy and execution for how we will support bill our customers for our product suite. Clio Strategic Product Leadership: Develop and execute a product vision, strategy and roadmap for the Billing and Licensing teams, aligning with Clio's overarching business objectives and customer needs. Depth & Breadth: you will need to understand our customer needs across the whole Clio product suite and then think deeply on how best to solve these issues. Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes. Work cross-functionally with many other teams stakeholders to deliver high-quality product changes. Product Development and Lifecycle Management: Oversee the entire product lifecycle from ideation to launch. Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement. Stakeholder Engagement: Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements. Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones. What you bring: Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms. Exceptional ability to build strong relationships across the business, drive constructive conversations, and land decisions in ambiguous situations. Experience building technical products. Strong business and metrics focus. Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience. Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams. Excellent communication skills with the ability to influence others and drive product initiatives forward. Growth mindset when it comes to process improvement and new technologies, especially AI Bonus points if you have: Prior founder and entrepreneurial experience What you will find here: Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. Flexible time off policy, with an encouraged 20 days off per year. EAP benefits for you and household members, including counseling and online resources 401k matching and Child Education Savings Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The full salary range* for this role is $152,200 to $179,000 to $205,800 USD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location. We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Posted 30+ days ago

International Education Corporation logo
International Education CorporationHouston, TX
Job Details Job Location: Texas Houston UEI Institute - Houston, TX Salary Range: Undisclosed Job Category: Instructors & Education Description We're Looking For: Someone with tenacity, passion, discipline and grit to join our team as a Medical Billing and Insurance Coding Instructor at our new campus in Houston, TX!. To Do What: In this position, you will be responsible for the delivery of quality educational instruction by helping develop the technical and soft skills needed for our students to secure a job in their new career. Who Are We: United Education Institute is a leader in post-secondary career education and we are obsessed with student success. Our company is fast-growing and has opportunity for growth and advancement. What We Offer: We are a Certified Employee-Owned Company and offer a variety of benefits for full-time and part-time colleagues including a generously matched 401(k) plan! Some of the great work you'll do includes: Supporting students through their education journey and witness their dreams become reality Helping students achieve their educational goals Qualifications Teaching experience is not required. We will train* You must have licensure or certification in your field, as required by the State Thirty-six months combined related industry experience

Posted 30+ days ago

Geico Insurance logo
Geico InsuranceFrisco, TX

$110,000 - $230,000 / year

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing Platform team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a lead Backend Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal role in re-architecting our platform from the ground up, focusing on enhancing the scalability and efficiency of our systems. Responsibilities Oversee high-level and low-level designs of one or more sub-systems of the billing platform we are building Be responsible and accountable for the quality, reliability, usability, and performance of the solutions Provide strategic guidance and oversight for multiple billing teams, ensuring alignment with the Platform's technical vision and business objectives Lead the design and development of complex software systems, ensuring they are scalable, maintainable, and meet high-quality standards. This includes evaluating code quality and collaborating with stakeholders to understand and implement project requirements Identify and prioritize technical challenges that may pose risks to business. Develop solutions to address these issues efficiently, ensuring smooth product development Work closely with various departments, including product management and design, to ensure cohesive and successful project delivery. Facilitate effective communication and collaboration across teams to achieve common goals Mentor and guide engineers, fostering a culture of continuous learning and improvement. Provide technical guidance to help team members overcome challenges and make informed decisions Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 8+ years of professional, hands-on software development experience Strong experience in architecting and designing large-scale, complex systems Proficient coding skills in Java, Kotlin, Golang, or similar languages, capable of producing high-performance, production-quality code Experience with a wide range of technologies, including SQL and NoSQL databases, Kafka, Spark, Airflow, or their equivalents Proficient in using cloud computing tools throughout the software development lifecycle, with deep expertise in DevOps, observability, telemetry, and test automation Skilled in collaborating across engineering teams and other functions to build alignment, drive decision-making, and communicate transparently Preferred Qualifications Experience in the financial technology sector, with a focus on billing, payments, subscription management, and financial reporting Proven track record in designing and implementing workflow engines Education Bachelor's and/or Master's degree, preferably in CS, or equivalent experience This is a HYBRID role working out of the following offices: Palo Alto, CA Dallas, TX Chevy Chase, MD Be Part of Our Journey If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry. #LI-MK1 Annual Salary $110,000.00 - $230,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 weeks ago

McLane Company, Inc. logo
McLane Company, Inc.Kissimmee, FL

$17+ / hour

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Billing Specialist accurately compiles the paperwork and billing information necessary for the Drivers' Load Packets to be ready at departure time and ensures accurate record keeping and receiving customer calls. Benefits you can count on: Pay rate: $16.50 per hour. 9PM START TIME: OVERNIGHT Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Billing Specialist: Separates invoices for office, customer, and driver. Reconciles lineouts via Order Processing, LCS, MARRS system or credit memo, and close loads via Order Processing. Verifies tote counts, adjust credits due to lineout, change total figures on invoices, and adjusts drivers pay sheets. Prints and compiles driver load packets with Stop and Pay Summary, Load Department Summary, and HazMat Sheets so that they are ready for departure time. Supports DC Management, crew leaders, and inventory control staff as directed. Communicates with drivers regarding billing status of loads. Answers telephone and direct callers. Other duties may be assigned. Qualifications you'll bring as a Billing Specialist: HS Diploma of GED. Data Entry Skills. Math Skills. Attention to detail. Good communication skills. 2 or more years' experience working in a Billing Department. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Teamwork oriented Organized Problem solver Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/

Posted 1 week ago

Geico Insurance logo
Geico InsuranceFalls Church, VA

$110,000 - $230,000 / year

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a seasoned Duck Creek Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal part in evolving and optimizing our existing platform, with a strong emphasis on improving its scalability, reliability, and efficiency. Responsibilities In this role, you will serve as a Staff Engineer, driving secure, performant, and highly available solutions at scale. Deliver hands-on technical contributions, architect and implement cross-team initiatives, and promote technical excellence in a dynamic, fast-paced environment. Guide and mentor others while remaining deeply engaged with engineering at the code level. Design, build, and optimize scalable, resilient distributed systems across teams (primary focus: hands-on development) Implement enterprise solutions using .NET (C#) and related frameworks, contributing directly to codebases Maintain and enhance core insurance systems built on Duck Creek Develop and improve services using SQL Server, Postgres, REST APIs, microservices Apply C# and Golang where most effective; prototype and evaluate new technologies Drive adoption and improvement of productivity tooling (VS Code, Cursor, GitHub Copilot) through direct usage and feedback Define and deliver reusable components and architectural patterns (business + technical), writing foundational code Engineer solutions leveraging Azure, Docker, Kubernetes, and automation frameworks Apply best practices for monitoring and debugging with App Insights, Titan, and related tools Guide, mentor, and support engineers (~30% focus); share best practices and foster knowledge growth Contribute hands-on to product direction and solution design Collaborate actively across the full software lifecycle (requirements through deployment), delivering code and processes Lead and participate in technical design and code reviews; help enforce standards with code contributions Qualifications 8+ years of professional, hands-on software development experience Expert-level .NET ecosystem experience (C#, ASP.NET, Web API, REST, SQL Server, Visual Studio/VS Code) Deep Duck Creek product architecture and hands-on implementation experience Proven expertise in microservices and extensible API design, with significant coding contributions Extensive experience with XML-based data/file systems (XPath, XSD, XML serialization in .NET, etc.) Strong distributed systems architecture and scaling capabilities Hands-on leadership with Azure Cloud and DevOps pipelines Practical experience with monitoring tools (App Insights, Splunk, Grafana/Prometheus) Security best practices and protocols applied in real-world solutions Advanced SQL and Postgres coding and optimization skills Strong CS fundamentals (data structures, algorithms) demonstrated in engineering output Experience driving continuous delivery / modern deployment practices through implementation Lifecycle tooling expertise (planning, source, build, deploy, operations) with practical involvement Exceptional problem solving, technical influence, and mentoring skills Outstanding technical communication and stakeholder management Preferred Qualifications GitHub Copilot / AI-assisted development hands-on experience Implementation experience with event-driven and messaging platforms (Azure Service Bus, Kafka, etc.) Extensive hands-on XML solutions and integrations Education Bachelor's and/or Master's Degree, preferably in CS, or equivalent experience This is a Hybrid role based out of the following offices* Palo Alto, CA Dallas, TX Chevy Chase, MD Be Part of Our Journey If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry. #LI-MK1 Annual Salary $110,000.00 - $230,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 4 days ago

Maxio logo
MaxioPeachtree Corners, GA
The A/R Billing Analyst serves as Maxio's face to the customer, joining a collaborative, customer-focused Finance team. This role ensures the accuracy and timeliness of customer billing and collections, supporting strong cash flow and a seamless client experience. Working side-by-side with the A/R Accountant, the Billing Analyst maintains audit-ready records, upholds compliance, and collaborates across Support, Sales, and Customer Success. The position operates extensively within the Maxio billing platform-the same system our customers use-ensuring operational excellence through first-hand product expertise. Essential Duties & Responsibilities Manage customer communications via Zendesk, ensuring timely and professional responses to billing inquiries. Set up and maintain customer contacts, transactions, and invoicing schedules within the Maxio platform. Conduct daily transaction reviews to ensure accuracy and identify expired or incomplete transactions. Support collections efforts by monitoring overdue accounts, researching payment statuses, and coordinating outreach. Assist with customer account suspensions in accordance with company policy. Contribute to monthly sales tax reconciliations and reporting. Perform ad hoc financial analyses to support operational and strategic decisions. Knowledge, Skills, and Abilities (KSAOs) Financial Reporting & Compliance: Ensures accurate accounts receivable reporting aligned with company policies and financial regulations. Risk Mitigation & Internal Controls: Implements processes that reduce financial risk and strengthen A/R operations. Time Management: Prioritizes tasks effectively to maintain smooth invoicing and collections processes. Strategic Thinking: Interprets system data and customer contracts to ensure accurate and compliant billing. Integrity: Upholds ethical standards in all financial transactions and customer interactions. Collaboration: Partners closely with Finance, Sales, and Customer Success to maintain alignment and efficiency. Stakeholder Relationship Management: Builds trusted relationships with customers, vendors, and internal teams. Core Values (HYPE) Honest & Open: We communicate transparently and with accountability. Your Input Matters: We value feedback that drives continuous improvement. Passion for Progress: We seek innovative ways to streamline A/R operations and improve the customer experience. Expect Excellence: We take pride in delivering accurate, timely, and customer-centric financial outcomes. Minimum Qualifications Associate's degree in Accounting, Finance, or a related field. Strong attention to detail and analytical skills. Proven ability to work accurately and independently in a fast-paced environment. Advanced proficiency in Microsoft Excel (pivot tables, lookups, etc.). Excellent verbal and written communication skills. Demonstrated time and stakeholder management abilities.

Posted 6 days ago

Essel Environmental logo
Essel EnvironmentalWalnut Creek, CA
Essential Duties: Set up new projects in Spectrum, HeavyJobs, and Nice Touch. Set up estimated cost by phase, Accounts Receivable by line item, and subcontractor payables in Spectrum. Ensure accuracy and completeness of Extra Work billings in Nice Touch and ICAS. Review all project specific subcontracts and PO's for accuracy. Understand Preliminary Lien and Release procedures. Produce monthly Customer Billings. Track and provide Project Manager with pending Change Order issues. Compare subcontractor invoices against Pay Estimate, input and route subcontractor payment to Project Engineer and Project Manager for payment approval. Review and forward Subcontractor Extra Work/Time & Material invoices. Aggressively pursue past due Accounts Receivable on projects. Provide monthly reports to Project Managers including job cost, Accounts Receivable, Accounts Payable, and profit/loss analysis. Provide project compliance forms as needed (i.e.: monthly DBE forms, releases certified payroll, etc.).

Posted 2 weeks ago

Burr & Forman LLP logo
Burr & Forman LLPColumbia, SC
At Burr & Forman LLP, we have a foundational commitment to our clients, colleagues, and communities. The firm is currently hiring for a full-time billing accountant in the Orlando or Tampa, FL; Birmingham or Mobile, AL; or Columbia, SC office. When you join our team, you will benefit from the experience of interesting, pivotal work in a friendly and professional environment. We invest in our people to be sure we have the talent necessary to meet our clients' legal needs and advance their business objectives. If you are interested in joining a highly-collaborative, growth-minded organization, consider applying today. KEY CONTRIBUTIONS Prepare client pre-bills, edit time narratives, and process write-offs and adjustments. Review client specific billing requirements; incorporate requirements into invoicing; and audit invoices for compliance with such requirements. Troubleshoot and resolve billing inquiries and disputes. Distribute final invoices including submission of bills electronically through established third party portals. Review, research, and resolve client overpayments. Create and distribute designated billing reports and metrics. Perform other duties as needed. THE ESSENTIALS An associate's degree or equivalent, preferably with a degree in accounting, plus one year of accounting or billing experience; or three years related experience and/or training; or equivalent combination of education and experience. Experience in a legal or professional services environment and with Aderant Expert software preferred. Highly organized, detail-orientated, proactive and a team player who takes ownership. Balance competing priorities and work effectively in a fast-paced environment, exercising patience and professionalism during stressful situations. Strong verbal and written communication skills Proficiency in MS Word and MS Excel. A satisfactory credit history is required. ADDITIONAL INFORMATION Burr & Forman LLP provides a wide range of benefits designed to support our employees and families including comprehensive health insurance, dental and vision insurance, group term life and disability insurance, a 401(k) retirement plan and retirement planning services, paid time off, and free wellness and mental health services among other benefits. The salary range for this position reflects a reasonable estimate of the range of compensation. Actual compensation is based on a number of factors, including but not limited to, education, work experience, geographic location, skills and competencies, industry knowledge, job responsibilities, market considerations and other business considerations. Equal Opportunity Employer Burr & Forman is an equal opportunity employer and is committed to recruiting, hiring, developing, and promoting lawyers and staff without regard to age, race, color, religion, sex, gender, national origin, sexual orientation, military and protected veteran status, gender identity or expression, transgender status, sex stereotyping, pregnancy, genetic information, disability, or any other protected characteristic. Please view Equal Employment Opportunity, E-Verify, and other related posters at www.burr.com/careers/working-at-burr.

Posted 30+ days ago

A logo
Akumin Inc.Macon, GA
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Posted 3 weeks ago

Acrisure logo
Acrisure300 South Bradfordton Road - SPRINGFIELD, IL

$15 - $17 / hour

Job Description General Description The Billing Specialist assists the Senior Accountants in monitoring the insured accounts receivable, servicing the billing issues of our insureds and agents and processing the daily accounting transactions such as vendor payables and insured payments. ESSENTIAL FUNCTIONS Answer phone calls from the accounting phone queue. Calls are typically insureds and agents making payments, requesting information or asking questions regarding their bills and/or coverage. The specialist must be knowledgeable about billing procedures and worker's compensation insurance overall. Monitors insured receivables. This includes communicating with insureds regarding late payments and turning accounts over to our collection agencies as necessary. The specialist are also in charge of ensuring refunds are sent out timely according to company policy. Posts insured payments to their accounts and creates deposits to go to the bank Processes Vendor Payables Print Checks (claims, insured refunds, commissions) Special projects assigned by Senior Accountant Competencies/qualifications Strong telephone and/or customer services skills Strong verbal/written communication skills Proficient computer skills including but not limited to Microsoft Office suite; specifically Excel. Good organizational and multi-tasking abilities. Quick critical thinking skills Education/Experience requirements Minimum Education: High School Diploma or equivalent Preferred Education: Some college course work in accounting. 1+ years of general business/office experience 1+ years of customer service preferable over the telephone Work environment This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, telephones, photocopiers and the like. Working over the telephone with challenging persons should be expected. Physical requirements Sitting for 4+ hours of time is usual in this role Candidate should be able to lift 10-15 pounds. Large amounts of keyboarding and working with a computer mouse requires dexterity of the hands. Bending over to file periodically is also required The candidate must be able to use close, distance, and color vision. Benefits and Perks: Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities …and so much more! Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. Pay Details: The base compensation range for this position is $15 - $17. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 4 weeks ago

A logo
Akumin Inc.Dallas, TX
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Posted 3 weeks ago

Holland & Knight logo
Holland & KnightDallas, TX
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position can be based in our global operations center in Tampa, FL, or at the Firm's Dallas office. Description: We are seeking a Senior E-Billing Specialist to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our Firm. The position is responsible for the submission of electronically billed (ebilled) invoices via client identified electronic billing systems, and to manage the status of the ebills though the various systems until they have been successfully submitted to and reconciled in full by the client. Individuals will be responsible for managing their assigned clients with expertise and a working knowledge of how to navigate each ebilling site. This position reports to the Ebilling Supervisor. Key Responsibilities Include: Collaborate with Billing Specialists to identify finalized invoices to be processed electronically. Ensure that client/matter set ups are completed by client and Firm. Collaborate with Timekeeper Matter Maintenance team internally and clients externally to facilitate set ups and additional requirements after the onset of the engagement. Ensure that client mandated data is corrected coded within Aderant system and translated to client's designated ebilling site. Verify that matter ID and rates are correct, and that budgets, task and activity codes are set and submitted as required. Perform electronic billing transactions including invoice transmission through Billblast and inputting data into the client's ebill site. Own the full scope of electronic billing for assigned clients, resulting in successful ebilling to and payment from client; collaborate with Collections team when dedicated collections assistance is required due to non-payment of an approved invoice. Relay communications to Billing Attorneys or other designated attorneys regarding invoice rejections or reductions; ensure that communications are clear and subsequently followed up on or escalated if no response is received. Follow up on and correct rejected items which include but are not limited to timekeeper approvals, timekeeper rates, client matter ID, budgets, and tasks/activity codes issues. Collaborate with Client Billing Compliance team on invoice reductions so that actions resulting in compliance with outside counsel guidelines can be evaluated and implemented. Liaise with the Billing Specialists on routine and special billing requests and projects, including timely problem solving. Perform transactions, coordinate data, projects, or accounts of a highly specialized, advanced, or sensitive nature. Build rapport to establish and maintain solid client relationships. Provide general administrative assistance and support to assigned managers. Handle customer relations activities as needed. Work on special projects and additional duties as assigned. Qualifications: 5 + years legal electronic billing experience. Strong technical skills including MS Word, Excel and Outlook. Excellent oral and written communication skills. Excellent organizational abilities. Ability to manage multiple tasks and meet deadlines simultaneously. Ability to interact extensively with management and colleagues. Experience with Aderant billing software preferred. Ability to prioritize effectively Minimum Education: Bachelor's degree in Accounting, Finance or Business discipline preferred. Or the equivalent combination of education and relevant legal electronic billing experience will be considered in lieu of a degree Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents. Benefits may vary by position and office. Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.

Posted 4 days ago

Klaviyo logo

Director, Product Management - Billing & Monetization

KlaviyoBoston, MA

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Job Description

We're looking for a Director Product Management to lead the vision, strategy, and execution of Klaviyo's monetization and billing platform - with a single goal: make self-service purchasing and invoicing so simple, customers barely notice it happens.

You'll own the end-to-end customer purchase and upgrade experience, ensuring it's frictionless, easy to understand, and built to scale. You'll lead a team of product managers responsible for subscriptions, entitlements, billing, and payments.

This role is equal parts product strategy, product execution and team management. You'll work closely with Customer Success, Engineering, Finance, IT, Pricing Strategy, and Sales to serve the needs of our 100K+ self-service customers.

What You'll Do

  • Drive innovation in monetization capabilities - enabling new pricing models and new customer experience with new technologies (e.g., AI Agents).
  • Set the strategy, and roadmap for Klaviyo self-service billing and payments infrastructure, ensuring it scales to support our growing business and product offerings.
  • Own the customer purchase experience from checkout through renewal - designing intuitive, self-serve checkout experiences that maximize conversion and minimize friction.
  • Collaborate cross-functionally with Engineering, Finance, RevOps, and GTM to ensure accuracy, compliance, and operational efficiency.
  • Collaborate with cross-functional teams across Engineering, Finance, IT, Pricing Strategy, and Klaivyo Product teams to gather and prioritize requirements, translating them into scalable solutions that deliver exceptional user experiences.
  • Understand our customers' needs, pain points, and preferences. Use market research and analysis to stay ahead of industry trends.
  • Know the score and score more: Develop key metrics to track and identify improvements within the customer purchase journey. Use the insights to proactively identify and implement improvements.
  • Mentor and develop a high-performing team of product managers, fostering strategic thinking, accountability, and customer-obsessed execution.
  • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.

Who You Are

  • 12+ years of product management experience, including 5+ leading billing, payments, or monetization systems in SaaS or fintech.
  • Analytical and data-driven, with a proven ability to define KPIs and drive measurable outcomes.
  • Hands-on Stripe expertise
  • Strong record of designing customer-first purchase and upgrade experiences.
  • Strategic thinker who is also willing to roll up their sleeves and get their hands dirty
  • Passionate about leveraging AI and automation to remove friction and anticipate customer needs.
  • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
  • Exceptional communicator and collaborator across technical, design and strategic domains.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

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