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Senior Billing Supervisor Employment Type:Full-Time, Mid-Level /p> Department: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Ensures accurate observance of e-billing requirements and processes. Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients. Ensures timely invoice submission to clients, based on established timelines. Creates and distributes ad hoc operational and billing reports to management as requested. Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes. Supports internal and external auditors as requested. Supervises e-billing and receivables staff. Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes. Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions. Delegates assignments and projects to staff as appropriate Qualifications: Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner. High attention to detail, outstanding organizational skills and the ability to manage time effectively. Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills. Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately. Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives. Ability to work both independently and as part of a cross-functional, collaborative team. Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred. Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing. Two years of supervisory experience in similar role and ability to assume a leadership role. Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $91,800 - $132,600 a year

Our Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry. Job Summary The Billing Representative is responsible for processing all requests associated with premium receipts and funds transfer requests for our brokered insurance products. The daily functions including, but not limited to, data entry on various internal systems to maintain accurate records, reconciling various billing statements and payments from clients, maintaining accurate data on various administrative systems and Excel spreadsheets. Job Description Duties/Responsibilities [The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons.] Application of multi pay mode premiums, including, but not limited to - weekly, bi-weekly, semi-monthly and monthly premium payments and payroll deductions received from individuals and clients. Processing of billing related correspondence. Reconciliation and audit of expected versus actual payroll deductions, and responsible for resolving all discrepancies found during the reconciliation. Processing request for refunds of premiums, retro-dated premium changes, invoice adjustments and validating transactions are completed and accounted for accurately in the administrative system. Setup and processing of simplified billings (group bills) and processing service requests related to these groups. Process changes in payment methods based on requests from the customer or client. Responsible for communicating with carrier, independent office staff, agents, and customers via email, telephone or regular mail to provide policy information requested. Responsible for tracking payments and ensuring they are received timely to prevent lapses in coverage, and notifying clients and individuals if payments are not received by established deadlines. Qualifications Bachelor’s degree in business, accounting, or finance preferred. Familiarity with a variety of insurance industry concepts, practices and procedures, preferred. Experience in Microsoft office Suite (Excel, Word, Outlook). Excel usage will be a large percent of each work day. Advanced Excel knowledge is a necessity. Data reconciliation skills. Strong organizational skills. Attention to detail and the ability to work efficiently under deadline pressure is essential. This is not a work from home position on a daily basis. Familiar with a variety of insurance industry concepts, practices and procedures. Able to multitask, prioritize, and manage time efficiently. Able to work in a fast-paced, team environment as well as independently. Strong interpersonal skills; effective oral and written communications both internally and externally. Flexibility and adaptability; energetic and self-driven. Experience in working with Benefit Enrollment / Benefit Administration Systems is a plus.

The Billing Supervisor is responsible for overseeing the billing process and direct reports as assigned within the firm’s Houston office. This includes managing and coordinating the billing activities of attorneys and clients, ensuring accurate invoicing, effective inventory management, and resolution of any billing issues that may arise. Responsibilities Supervise and train direct reports; manage all day-to-day activities to ensure accurate and timely work product; assign, direct and monitor all work in progress, assign tasks and projects, oversee processes, address issues, and provide resolution when needed Oversee and process a high volume of invoices on a monthly basis for assigned partners and counsel Generate, review, and handle preliminary review of time entries to confirm compliance with client outside counsel guidelines. Communicate changes in client policies to timekeepers Meet regularly with Partners to discuss billing statuses, strategy, and collections efforts; keep Partners and Associates informed of client and firm billing requirements and procedures where appropriate Review and understand client fee structures rate agreements, and special billing requirements to ensure compliance with Firm policies and procedures Manage the electronic billing process for clients to ensure that invoices are successfully submitted to clients, troubleshoot any issues with submissions, ensuring timely resolution Review inventory proactively and consistently to drive towards timely billing, anticipate issues and escalate as needed. Provide monthly billing forecasting based on expected timelines. Regularly review and update comments for reports distributed to the Finance Committee and Partners Perform other billing coordinator duties for assigned Partners (i.e. apply retainer/ on account funds as directed by attorney and as per Firm policy) Act as the point person between teams, this includes collections, e-billing, and accruals teams Act as a resource for others in the research and resolution of complex and/or escalated billing questions and discrepancies providing direction to issue client resolution Participate in weekly management meetings to discuss billing issues and ongoing projects, and to provide information and recommendations to assist with resolution of related issue Participate in interview and staff performance process, make recommendations regarding evaluations, administer disciplinary action consistent with Firm policy escalating as appropriate Ensure staff follows standard operating procedures, taking appropriate action when performance does not meet targets and objective Work on special assignments and analysis as needed Perform other duties as assigned Education Bachelor’s degree required Preferred Degree in Accounting or Business Administration preferred Skills and Experience 4 to 6 years of billing experience in a large law firm required Excellent analytical and problem solving skills Flexibility to adapt to all work situations and work varied hours Ability to effectively present information verbally and in writing Proficiency in MS Office Suite, particularly in Excel High level of proficiency with Elite Enterprise or 3E Strong attention to detail; ability to examine work for exactness, neatness and conformance to policies and procedures Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Ability to track, measure and manage performance Must be able to effectively coach, mentor and train others to meet performance expectations Preferred 1 to 2 years of supervisory experience preferred Salary Information Houston Only: The estimated base salary range for this position is $120,000 to $140,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is exempt meaning it is not overtime pay eligible. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at https://www.stblaw.com/other/privacy-notice . Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran’s status or any other legally protected status. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. Seeking candidates based in WI/MI/IN. This position will require regional travel by automobile. Responsibilities: Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. Must be ready and able to train staff (current and new) on product features as well as everyday use. Read multiple reports and try to identify billing trends for clients. Present clients with additional products and features. Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. Assist clients in writing custom data converts and test these upon implementation. Other duties as assigned. Qualifications: Bachelor’s degree preferred Detail oriented and good investigative and software troubleshooting skills Must be able to multitask Knowledge of medical billing practices or Electronic Data Interchange processes Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product Sufficient public speaking skills Previous experience working remotely preferred Must be willing to travel approximately 30%-50% of the time Ability to maintain confidentiality

The Billing Coordinator is responsible for compiling, managing and executing attorney billing. Responsibilities Compile and process a high volume of attorney bills to clients on a monthly basis Review and edit pre-bills in response to attorney and secretary requests Apply retainer/on-account funds as directed by attorney and as per Firm policy Process write-offs following Firm policy Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner Submit invoices electronically and assist in resolving issues that might arise Review and verify accuracy of billing supporting documentation as required Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner Identify and resolve billing inaccuracies Create billing schedules and various other billing analyses as required Effectively interact and communicate with attorneys, secretaries and clients Distribute monthly partner reports Review and update comments for reports distributed to the Finance Committee and Partners Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances Observe confidentiality of client and Firm matters Provide backup assistance as needed Assist with special projects as needed Perform other duties as assigned Required Skills Ability to effectively communicate and present information verbally and in writing Ability to work effectively as an individual and within groups Ability to use an accounting calculator Proficiency in MS Office Suite, particularly in Excel Must be detail oriented and organized Ability to work with a high degree of accuracy Excellent analytical and problem-solving skills Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment Ability to adapt to all work situations in order to achieve desired results Flexibility to work additional hours as needed Required Experience 1 to 2 years of billing experience in a large law firm required Preferred Experience A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred Knowledge of 3E billing system or comparable billing program preferred Required Education High School diploma or GED equivalent Preferred Education Bachelor’s degree from four-year college or university, preferred, or, equivalent combination of education and experience Salary Information CA Only: The estimated base salary range for this position is $85,000 to $100,000 at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible. Privacy Notice For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at https://www.stblaw.com/other/privacy-notice . Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran’s status or any other legally protected status. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment. #LI-Hybrid

LE0020 Orlando Family Physicians, LLC It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Responsible for providing coding services on all diagnosis and maintains a professional relationship with the Managers and Providers. Responsibilities: Audits records to ensure proper submission of services prior to billing on pre-determined charges Receives proper progress notes to properly bill provider services for services provided to patients Supplies correct ICD-10 CM diagnosis codes on all diagnosis provided Supplies correct HCPCS code on all procedures and services performed Supplies correct CPT code on all procedures and services performed Coding claims 100-150 a day Contacts providers to train and update them with correct coding information Remain current on coding issues Accurately follows coding guidelines and legal requirements to ensure compliance with federal and State regulatory bodies Determines the final diagnosis and procedures stated by the physician are valid and complete Qualitative analysis- evaluates the record for documentation consistency and adequacy. Ensures that the diagnosis reported accurately reflects the care and treatment rendered. Analyzes provider documentation to assure the appropriate Evaluation and Management (E&M) levels are assigned using the correct CPT code Performs other related duties, which may be inclusive, but not listed in the job description Skills and Specifications Certified Professional Coding Certificate (preferable) At least two years of Billing and Coding experience in Primary Care or Internal Medicine Electronic Medical Records (E-Clinical Works preferred) Thorough knowledge of CPT & ICD -10 coding, medical compliance, HIPPA, claim formatting issues that cause payment errors, and medical insurance follow up Computer proficiency, specifically Excel and Windows Strong organization and communication skills in order to interact effectively with others in the medical field Self-motivated to deliver results Work independently Work collaborative on projects Create channel of communication to obtain information necessary to perform job tasks, such as with payers, clinical staff, and billing department staff Ability to recognize individual and system problems and to communicate such information to Management/ Supervisor Excellent written and verbal communication skills Attention to detail and time management skills If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Critical Care Transport, INC. is looking for a highly motivated, detail oriented, and multi-tasking individual to join our accounts receivable office. Candidates must possess an active coding certification with Hospital ICD-10 coding experience. Additional experience in Ambulance billing is a plus, as well as background in billing Medicare, Medicaid and commercial insurance including appeals & reconsiderations. Job duties may vary but will include daily data entry of ambulance run reports, verifying insurance eligibility, filing appeals with insurance companies, posting insurance payments, and handling inbound/outbound phone calls. Hours are Monday through Friday, 7:30am-4:00pm. Salary DOE. This is a full-time position, and is benefits eligible. Critical Care Transport is proud to offer employer-sponsored health insurance, matching 401k, paid vacation, bi-weekly direct deposit, and additional insurance options through Colonial Life. Critical Care Transport is a leading provider of Emergency and Non-Emergency medical services in the Greater Central Ohio region. Our highly-trained staff of EMS professionals, Communication Specialists, Accounts Receivable Specialists, and Fleet Mechanics work together to provide optimal service to our patients and customers. If you want to join our exciting, dynamic, and rewarding team, please fill out an application and attach your resume detailing your qualifications and references. If you have any questions at all, please feel free to contact Justin at 614-775-0564. We look forward to meeting you!

The purpose of your role as a Billing Specialist As a Billing Specialist, you will be responsible for preparing accurate and timely customer billings. Requires top level customer support and analytical problem-solving skills. This is a hybrid-remote position, based out of our corporate headquarters in St. Paul, MN or a Harris regional office location. GMP Billing: Prepare and process GMP billing for construction projects, ensuring compliance with contract terms and conditions. Monitor and track project costs, ensuring they align with the GMP and that all costs are accurately billed. Prepare and submit monthly progress billings and maintain backup documentation for internal and external audits. Review, process, and prepare invoices for submission to clients, including supporting documentation such as subcontractor invoices, change orders, and material costs. Ensure all billing information is correct, complete, and in compliance with client contracts. Manage retention, lien waivers, and other construction-specific billing requirements. Monitor project progress and costs against the GMP budget, identifying potential discrepancies and communicating with project teams to resolve issues. Participate in periodic audits of billing processes to ensure accuracy and adherence to best practices. Collaborate with project managers to accurately prepare, adjust and verify pre-bill documents before invoicing. Prepare timely and accurate AIA progress and other billings, and enter data accurately into systems and jobs. Deliver outstanding customer service to both internal and external customers, as well as other members of the Accounting team, to answer invoicing questions or manage related issues. Assist with contract preparation, review and pre-qualifications and change orders Troubleshoot and resolve complex customer issues. Act as an escalation point for internal and external customers. Assist with special projects, billing / collection research and ad hoc analysis as needed. Organizational Support and Process Improvement: Lead or participate in cross-functional projects, to work through initiatives, streamline processes to increase accuracy and efficiency. Establish and enforce accounting policies and procedures, ensuring proper internal controls exist. Ensure written documentation of daily / weekly duties of applicable collection processes and procedures. What we're looking for in you Bachelor's degree in Accounting or related, or equivalent years of experience 6+ years of proficient understanding of accounting/billing procedures/techniques 6+ years of prior experience in GMP billings Advanced Excel skills (VLOOKUP's and pivot tables) Knowledge of Accounts Payable supporting construction operations and job cost Your life at Harris As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you! From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country. Harris Benefits + Compensation Medical, dental, vision, and life insurance 401K with company match Vacation time, sick time, and paid holidays Paid Parental leave Short-Term Incentive Plan Visit our Careers Page for additional benefits details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance Pay Range: $29.61 - $44.42 per hour

Job Description Summary The billing/collections clerk is responsible for the accurate and timely completion and submission of Medicare, Medicaid, private payer and patient billing, and accounts receivable tracking and follow-up. Essential Job Functions/Responsibilities Accurately enter patient billing data, including visit charges and supply charges, into the information system. Accurately processes and bills Medicare, Medicaid, private payer and patient claims in accordance with payer requirements and organization policy. Assists in the preparation of monthly billing and accounts receivable reports. Maintains accurate Medicare and Medicaid billing analysis reports. Maintains complete and accurate billing and accounts receivable records. Prepares Medicare, Medicaid, private payer and patient remittances for data entry. Alerts appropriate management team members regarding late or missing documents required for billing. Assists with the collection of receivables by monitoring accounts receivables, resubmitting bills to overdue accounts, and alerting the billing manager of seriously overdue accounts. Establishes and maintains positive working relationships with patients, payers, and other customers. Maintains the confidentiality of patient and organization information at all times. Performs other specific projects relating to billing, data entry, and computer operations as required. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Job Title/Position: Billing/Collections Clerk Position Qualifications High school graduate or equivalent, two years college preferred. At least three years of experience in health care data entry, preferably in home health care systems. At least one year of previous health care related billing experience, preferably in home health care billing. Knowledge of HP technologies, Outlook and EMR’s Organization Attention to detail The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Description DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation’s largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people. Working as a Billing Administrator you can expect: Full time schedule, working 40 hours a week Full benefits and competitive pay Opportunity for training, development, and promotion Excellent corporate discounts Employee recognition and rewards program Competitive PTO and Paid Holidays If your career goals include being an integral part of a team in a dynamic, innovative and upbeat atmosphere, then you belong right here on our award winning team. What’s the opportunity: We are looking for a Billing Administrator to ensure the day-to-day billing for their assigned branches are completed accurately and in a timely manner. Your job will be to support and assist other departments with any billing disputes and questions . What will you do: Assist and supports team with the development and implementation of departmental goals, policies, procedures, budgets and reporting tools and change. Support internal and external customers. Work closely with AR and Accounting department to ensure timely resolution to minimize collection issues. Produce monthly billing metrics, revenue analysis & reporting Reconcile monthly collections to open accounts; investigate any discrepancies; work with Branch Manager and Controller in order to resolve receivable balances. Collect information from customers for daily processing of data for billing. Review, coordinate, and address invalid invoice submissions to ensure accurate and timely collection of revenue. Report progress, operational issues, organizational opportunities and threats to the regional team on a monthly basis or as needed. Provide administrative and clerical tasks that aid the daily service billing operations. What you bring to the table: High school diploma required and at least 1 year of related experience. Microsoft Office Suite Customer service experience via email and phone. Basic math skills. Attention to detail, data entry accuracy, and excellent organizational skills. Ability to multitask. Able to work independently and as a productive team member. Experience with E-Automate a plus! What can DEX provide to you: Opportunity and career development In house training Company culture where we celebrate our team members A place where you can build a career, not just have a job The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions. This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Position Overview We are seeking a detail-oriented Technical Billing Analyst to support our Financial Operations team in our Charlotte, NC office. This role will report directly to the Financial Operations Manager and will be responsible for executing billing processes, resolving exceptions, and providing technical support for key customer accounts. The ideal candidate will combine strong analytical abilities with system expertise to ensure accuracy and efficiency in all billing operations. Key Responsibilities Execute daily billing processes for assigned customer accounts, ensuring accuracy and timeliness of all transactions Identify, investigate, and resolve billing exceptions and discrepancies through systematic root cause analysis Develop and maintain billing templates, macros, and automation tools to enhance operational efficiency Generate and analyze financial reports to identify trends, anomalies, and opportunities for process improvement Collaborate with cross-functional teams to gather required documentation and information for complex billing scenarios Support accounts receivable functions by monitoring aging reports and assisting with collections efforts Implement and test system enhancements related to billing functionality Document billing procedures and maintain technical knowledge base for team reference Provide technical support and training to team members on billing systems and tools Assist in preparing client-facing financial reports and presentations Qualifications Minimum 2 years of experience in billing operations, financial analysis, or similar technical role Proficient in Excel (advanced functions, pivot tables, queries, VBA macros) and financial reporting tools Experience with ERP systems and financial software applications Strong analytical and problem-solving skills with attention to detail Knowledge of accounting principles and financial operations processes Excellent communication skills with the ability to explain technical concepts clearly Ability to work independently while managing multiple priorities Customer service mindset with commitment to excellence Experience in logistics, transportation, or the shipping industry preferred but not required Experience with python or other automation and AI tools (a must) Bachelor's degree in Finance, Accounting, Information Systems, or related field; equivalent work experience may be considered Location and Work Environment Position is based in our Charlotte, NC office Hybrid work arrangement with the expectation to be in the office 2 days per week Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $85K *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. The Customer Billing Specialist will work alongside the Billing Support Team daily and offer support to the Customer Service Team as needed. This position is responsible for assisting with the day-to-day operations of billing and maintaining positive interactions with NY Customers. Essential Job Functions: Answering customer billing inquires by phone and email Assisting with daily and monthly billing operations including: o processing payments o managing customer accounts o seasonal suspends and reconnects o delinquent notices o suspends/restorals o credit bureau reporting o total disconnects o 911 updates o write-offs Assist with monthly “go to bill” for each company (OTC, TTC, UFN, GNS), including download of monthly reports. A strong attention to detail is required to review, audit, and close orders to ensure accuracy in billing. Periodic audit of billing system to ensure accuracy of customer data. Knowledge, Skills and Abilities: Interact with complex database and management systems supporting customers. Strong attention to detail Very strong telecommunications skills must be able to balance multiple, complex, and time sensitive duties all at the same time. Experience in dealing with challenging interpersonal situations using flexibility to create positive change. Knowledge of company policies and procedures. Valid driver’s license and reliable transportation. Skill in operating various office equipment. Proficient in the use of personal computer applications including Microsoft Office. Strong oral and written communication skills. Strong in-person communication skills for face-to-face cold calling of residences and general communication with clients. Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner. Ability to organize and prioritize multiple work assignments and manage projects effectively. Ability to pay close attention to detail. Ability to make sound decisions using information at hand. Education and Experience: Two years of experience in direct or related industry Associates degree in business or a combination of education and experience $20 - $20 an hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Full job description Overview We are seeking a detail-oriented and organized Payroll Billing/Account Receivable Clerk to join our team. The ideal candidate will play a crucial role in ensuring accurate and timely payroll processing, billing, and accounts receivable while maintaining compliance with applicable regulations. This position requires proficiency in the overall billing and payroll processes. ADP experience preferred but not required. Duties Prepare and processing of payroll for all employees, ensuring accuracy and compliance with company policies. Perform data entry tasks related to payroll, including employee hours, deductions, and adjustments. Utilize accounting software such as ABS and ADP to manage payroll data efficiently. Analyze payroll reports to identify discrepancies or issues and resolve them promptly. Ensure that payroll is processed by required dead line. Process billing which will require faxing, emailing and sending out bills payroll items through US postal service. Assist with accounts receivable and collection of outstanding receivables Maintain confidentiality of sensitive employee information and adhere to data protection regulations. Experience Previous experience as a Payroll Clerk or in a similar role is preferred. Strong computer skills Strong organization Ability to to multi-task Ability to maintain AR and understand collection process Strong with attention to detail for accurate data entry and reporting. Ability to work collaboratively within a team environment while managing individual tasks effectively. What We Offer: At BrightStar Care we value each of our employees and care about their well-being. We strive to provide best-in-class benefits packages, including: Competitive Pay Weekly Pay with Direct Deposit Paid Time Off (PTO) Paid Holiday's 401K with Employer Contribution Health Insurance Program Dental Vision Life Insurance If you are passionate about payroll processes and possess the necessary skills, we encourage you to apply for this exciting opportunity!

Bring your personality to the Malone team! Go-getter. Straight-talker. People person. If that sounds like you, consider joining us for our mission. At Malone, there is nothing we love more than helping people and companies connect to accomplish amazing things. About Us: Malone is a private, award-winning company dedicated to providing staffing and recruitment needs to clients across the nation. Ranked on the SIA 2024 Top 100 List as one of the Largest Staffing Companies in the US, it is our pleasure to serve as the workforce resource and to make a positive impact on people's lives. Malone is actively recruiting a motivated and detail-oriented Payroll & Billing Specialist to join our team. If you are passionate about accuracy and ensuring compliance, we would love to hear from you. Position Summary: The Payroll & Billing Specialist is primarily responsible for processing payroll and billing, maintaining payroll records, coordinating billing cycles, and communicating effectively with employees and clients. This includes collaborating with various departments to ensure smooth and efficient operations. Location: Louisville, KY 40299 Job Type: Full-time Primary Responsibilities: Process and manage payroll for all employees, ensuring accuracy and compliance with company policies. Guide workflow to ensure all payroll transactions are processed accurately and timely. Utilize our account and payroll software. Act as the point of contact for the branch with payroll related concerns and adjustments. Resolve discrepancies and ensure accurate invoicing for clients. Ensure compliance with federal, state, and local payroll regulations. Use system tools and resources to identify potential issues and take a proactive approach to resolve them. Qualifications: Must have at least 1 year of experience in payroll processing, billing, OR related roles handling sensitive data Strong knowledge of Microsoft Excel and payroll systems (QuickBooks, ADP, etc) Ability to maintain accuracy and thoroughness in financial transactions and records. Commitment to maintaining the confidentiality of sensitive financial information. Strong time management skills to handle multiple tasks and meet deadlines. Ability to work collaboratively with finance and HR teams. Available to work in office Monday- Friday 8am- 5pm Perks: Full Benefits Package including health, dental, vision, and life insurance Opportunities for internal advancement Relaxed office environment with casual dress code Fun, results-driven culture Career Development Opportunities Opportunity to work with a talented and driven team to support you Paid Time Off and 11 paid company holidays Partnership with Point University, an accredited institution, to provide tuition discounts 2 Paid Days of Giving Health and Dependent Care FSA options 401K with Company Match Management Registry, Inc. hiring decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more information, please contact our corporate office at 1-866-805-8600.

Scheduled Hours 40 Position Summary This position will be the initial contact for youth seeking services at The SPOT and therefore serves a critical role to offer a welcoming, affirming introduction to the center, and registering them for services. The SPOT is a high volume youth center for ages 13-24 and offers medical and behavioral health services. The role requires excellent organizational skills, ability to multi-task in a fast-paced environment, detailed-oriented documentation, and effective and youth-friendly communication with youth and staff. Job Description Primary Duties & Responsibilities: Clinic Registration: Registers all youth who seek services at The SPOT using both electronic and paper data collection to ensure required patient information (demographics, insurance, consents) is collected and entered into all necessary electronic systems to provide requested services. Conducts patient registration and patient record updates for youth utilizing specialty clinics through Epic, the University/BJC electronic record system, to maintain the flow of the medical clinic process and ensure patient records are updated. Obtains insurance information from patients and counsels alternative ways for financial assistance. Explains billing process to patients; answers incoming inquiries from patients and third-party payers. Explains billing process to other IBC staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists medical team with triage of patients by doing a brief assessment of needs when patients check in for walk-in medical services. Ensures all registration paperwork is stocked for next day and evening registration staff use Patient Scheduling: Reviews the clinic appointment schedule and updates as needed. Schedules initial and return patient appointments for specialty clinics and psychiatry using Epic and obtain and upload necessary documentation for appointment, with patient on-site or by phone/electronic methods. Conducts appointment reminder calls. Patient Records: Maintains updated and complete patient Epic records by addressing daily workque items and uploading documentation to Epic charts (i.e., consents, insurance cards, etc.) Routes incoming faxes to medical records or appropriate staff/team. Uploads patient medical records, laboratory results and other documentation into Epic. Participates in team meetings and Quality Improvement activities, which includes using reports to monitor own data entry to ensure complete and updated patient records and team QI activities as assigned. Patient/Program Communication: Responds to youth questions and concerns during SPOT service hours utilizing a Positive Youth Development model that views youth as active partners and empowers them to self-direct how to use the available services. Manages incoming phone calls for The SPOT by providing information about services and routing calls to appropriate team members. Coordinate transition of clinic services and client needs with evening registration staff at the end of the day Assists the Director of SPOT Programs with maintaining effective means of youth communication (i.e., signage, voicemail message, etc.) and other administrative duties as assigned. Program Support: Additional duties will include assisting with ordering and inventory of supplies and routing of mail and bills. Working Conditions: Job Location/Working Conditions Normal office environment. Patient care setting. Fast paced with frequent interruptions. 4169 Lacled Avenue, St. Louis, MO 63108 Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Customer Service, Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Interpersonal Relationships, Medical Billing and Coding, Medical Insurance Claims, Office Organization, Organizing, Professional Etiquette, Scheduling, Team Collaboration Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

We're currently hiring for remote team members in the following states: DC, DE, GA, MA, MD, NC, NH, NJ, OH, PA, SC, UT, and VA. If you're a growth-minded Product Manager who thrives at the intersection of product, analytics, and finance, we want to hear from you. AWeber is seeking a strategic, data-driven Product Manager to join our Conversions team who works to turn trial users into long-term, paying customers. This role is a unique blend of growth-focused product development and hands-on financial systems ownership. The ideal candidate is not only passionate about user acquisition and onboarding optimization, but also experienced in finance and accounting, especially within subscription billing systems like Stripe. You'll play a critical role in managing and enhancing our payment infrastructure, reducing churn, improving revenue capture, and making sure the first financial interaction users have with AWeber is seamless and effective. Job Responsibilities Identify and execute opportunities to increase revenue, reduce churn, and enhance lifetime value through improved billing experiences. Own and evolve our payment and billing infrastructure, with a deep focus on minimizing failed payments and optimizing subscription workflows. Collaborate with finance, engineering, and support teams to ensure our payment systems are accurate, reliable, and audit-ready. Lead initiatives across onboarding and activation, using experimentation and A/B testing to continuously improve funnel conversion. Analyze and report on key performance metrics like conversion rate, trial-to-paid upgrades, churn, and payment success rates. Conduct competitive research and user feedback analysis to uncover new opportunities and validate roadmap priorities. Collaborate with cross-functional teams to ship high-impact features and improvements, from discovery through launch and iteration. Skills and Experience 5+ years of product management experience in a SaaS environment, with a strong focus on growth, billing, and financial systems. Familiarity with accounting principles, revenue recognition, and subscription lifecycle management. Hands-on experience working with Stripe or other subscription billing platforms. A proven track record of owning product strategy and driving measurable business outcomes. Strong analytical mindset; skilled in pulling insights from tools like Google Analytics, Posthog, Fullstory, Stripe, or similar. Excellent collaboration and communication skills-you can influence without authority and align stakeholders across departments. Experience running A/B tests with tools like VWO, Amplitude, or similar, interpreting data, and making decisions that balance customer value with business results. Ability to simplify complex problems into intuitive product experiences, especially around onboarding and payments. Bachelor's degree in a related field (Finance, Business, Computer Science, etc.) preferred. About AWeber: At AWeber we create marketing/ communication software that empowers small businesses around the world to form strong connections with their customers and grow their businesses. Who are our customers you might ask? They are creators, bloggers, entrepreneurs - people just like you that are passionate about an idea or product they want to share with the world. At AWeber, YOU make an impact on these small businesses each and every day! As a team, we work remotely across the US, and although we're in separate locations, nothing can keep us apart! We collaborate everyday using a variety of tools such as slack, google meet, and confluence/ JIRA to ensure we're making decisions with our customers' best interests in mind - something that's not possible when you work in a silo. At AWeber, YOUR voice and YOUR opinion matters, regardless of your role. We expect all AWeber team members will ask tough questions, provide/ receive feedback regularly, and explore their passions on a daily basis. Sound exciting? Take the next step and apply. AWeber Benefits: 100% Remote - work where you feel most comfortable and productive. Strong culture that supports flexibility, entrepreneurialism, and collaboration. Think we should be doing something different? Share your feedback! We're looking for you to add your AWesomeness to our culture. We have some other pretty cool benefits to make your life easier: 100% Company Paid PPO medical, dental, vision insurance (spousal and domestic partner benefits available). 4-7 weeks of paid time off and holidays (based on tenure). 4 week paid sabbatical (based on tenure). 401K retirement plan with 4% company match. Company Profit Share. Tuition reimbursement, conferences, and learning opportunities. Gym Memberships Reimbursement. Company Paid Short Term Disability Insurance. Company Paid Life Insurance. Additional Supplemental Benefits (Long Term Disability, Critical Illness, and Additional Life Insurance). State of the art equipment. #LI-AWEBER

Technology Manager, Global Legal, Compliance & Regulatory (GLCR) Service Delivery Who we are: American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide financial security. Get to know the business: The Global Legal, Compliance & Regulatory (GLCR) Service Delivery team is dedicated to meeting the foundational business, operations, and technology management needs of department through the delivery of advice, tools, and processes that help our business clients deliver legal, regulatory and compliance services in the most effective manner possible. About the role: Reporting to the Head of Technology for Global, Legal, Compliance & Regulatory (GLCR) within the GLCR Service Delivery team, the Technology Operations & Billing Support Manager will be responsible for supporting and improving the department's processes, tools and technologies in order to maximize the efficiency and effectiveness of the department; providing project support for key initiatives; and managing all business, operations and technology aspects of the Global Legal, Compliance and Regulatory Affairs technology application stack; including relationship management with external technology vendors and acting as a primary liaison with Corporate IT to align with AIG enterprise technology standards. You'll contribute to the group's transformation agenda, particularly in support of digitizing key GLCR documents and improving overall attorney and support professional workflow, ensuring the team is positioned to positively impact the Company's strategic direction. The Technology Manager will also oversee the billing support function to ensure high-quality, timely payments to our law firms and vendors. Specific Responsibilities Include: Drive increased automation, adoption and effective use of technology and subscription solutions, including recommending and implementing solutions related to legal, compliance, regulatory tools, including eBilling, matter management, entity management, collaboration, knowledge management, contract management, and other critical department applications, as well as recommendations for retiring ineffective or outdated applications. Manage and support legal operations continual improvement projects: Analyze emerging legal operations trends and develop roadmap to advise on upgrades and improvements to business processes and tools. Oversee and maximize use of the function's automated electronic billing tool, including strategy, support and workflow; maintain accurate permissions, controls, engagement terms and invoicing guidelines; partner with e-billing vendor to ensure all enhancements are made and recorded in a timely fashion Ensure critical data elements are captured accurately and efficiently to enable reporting and analytics Qualifications: 5+ years of progressive technology and/or legal operations BA degree or equivalent; Masters degree is preferred Interest in law firm/legal vendor management Experience with Billing support functions and process/ticketing management Ability to work independently and succeed in fast-paced environment Experience managing and prioritizing multiple concurrent projects Demonstrated analytical mindset and ability to synthesize information A look at our benefits At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. We are an Equal Opportunity Employer It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: LG - Legal, Regulatory & Gov't Affairs AIG Employee Services, Inc.

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. The Director of Enrollment and Billing provides leadership support, guidance, and direction for teams executing both Billing and Enrollment operational functions across the Medicare, Medicaid, Commercial, & Individual market segments. This role has accountability to ensure that members are enrolled timely, accurately, and efficiently to provide appropriate access to care and services. As well as ensuring that customer premium and billing transactions are conducted timely and accurately to enable continuity of services and account receivables. The Director of Enrollment and Billing develop strategies, implement process improvements, ensure compliance, and champion quality. The role includes evaluating performance, enhancing customer experience, and driving efficiency. The ideal candidate will identify improvement opportunities, implement solutions, coach team members, and achieve key metrics. Essential Responsibilities: Develop and implement the strategic vision for the enrollment and billing operations, aligning with overall company goals. Drive higher level of productivity and performance within the teams to meet financial and Key Performance Indicator (KPI) commitments, while ensuring compliance with both state and federal regulations Identify opportunities and deliver innovative solutions to business problems that reduce operating expenses and drive enhanced customer experiences Ensure accuracy and timeliness of member eligibility data within core operating systems and out to third party vendor partners Ensure accuracy and timeliness of customer billing transactions and reconciliations Oversee vendor partner performance, contractual obligations, and deliverables Implement new initiatives and deliverables to support Sentara strategic priorities Build collaborative working relationships with internal and external business partners in support of delivering the best overall end-to-end customer experience Lead the work of delivering precise group setup, renewal data, and enrollment processing to ensure the accuracy of benefits, eligibility, rates, and contract materials for members, employers, and agents. Lead the creation and enforcement of enrollment and billing policies, procedures, and standards to ensure consistency and quality, and alignment with state and federal regulations. Oversee to ensure all activities align with relevant federal, state, and local regulations, including Medicare and CMS requirements. Oversee the development and preparation of short-term and long-range plans for enrollment and billing teams and recommend policy changes to the Senior Leadership Team. Review investigation of group or member-level issues, assess their impacts, and escalate these matters to the appropriate departments and personnel for resolution. Ensure the availability of necessary resources and tools for effective delivery service. Responsible for oversight, management, development, implementation, and communication of department programs. Responsible for hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees. Provide feedback, including regular one-on-ones and performance evaluations, for direct reports. Develop annual department budgets. Monitor spending versus the planned budgeted throughout the year and take corrective action where needed. Coordinate business activities by maintaining collaborative partnerships with key departments. Responsible for process improvement and working with other departments to improve interdepartmental processes. Utilize lean methodologies for continuous improvement. Utilize visual boards and daily huddles to monitor key performance indicators and identify improvement opportunities. Actively participate as a key team member in Manager/Supervisor meetings. Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy. Supporting Responsibilities: Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. SUCCESS PROFILE Work Experience: Minimum of seven (7) years of health insurance operations experience across multiple business segments (Medicaid, Medicare, Commercial, Individual), to include leadership experience with large scale teams and critical business functions. At least 3 years of experience working in enrollment, billing, and heavily regulated operating environment, preferably health care. Education, Certificates, Licenses: Bachelor's degree in Business or related field required or equivalent education and experience. Knowledge: Deep understanding of health plan products, plan designs, provider relationships, and health insurance terminology. Knowledge of commercial, Medicaid and Medicare health plans. CMS, state-based and federally facilitated marketplaces, and state regulation strongly preferred. Basic understanding of claims processing system and operation. Consistently helpful, confident, and pleasant with all types of customers, both internal and external. Relationship skills and leadership qualifications. Ability to clearly communicate with co-workers and takes proactive, as well as responsive, action to ensure good service. Ability to read and understand health contract and benefits language. Ability to work under time pressures and deal with difficult situations. Ability to define and prioritize problems and manage workload without direct supervision. Ability to read and understand health contracts and benefit language. Competencies Authenticity Building Organizational Talent Coaching and Developing Others Compelling Communication Customer Focus Empowerment/Delegation Emotional Intelligence Leading Change Managing Conflict Operational Decision Making Passion for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time. Skills: Accountable leadership, Business & financial acumen, Empowerment, Influential Communications, Situational Leadership, Strategic Planning Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGB Enterprise is hiring an exceptional Customer Service Professional for our Team! We are seeking a Collections Representative, withing MGB Patient Billing M-F Eastern Hours required, 8:00am to 4:30 pm Full Time, with benefits, (Self Pay AR Team) Job Summary The Rep is Responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital. What You Do; Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances. Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims. Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances. Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives. Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission. Assist patients in understanding their medical bills, insurance coverage, and payment options. Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies. Qualifications What You Bring; High School Diploma or Equivalent required or Associate's Degree Healthcare Management preferred Collections Experience 1-2 years preferred Knowledge, Skills and Abilities Knowledge of medical billing processes, insurance claim submission, and reimbursement principles. Familiarity with insurance plans, government programs, and their billing requirements. Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues. Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances. Attention to detail and accuracy in recording collection activities and maintaining documentation. Additional Job Details (if applicable) Working Conditions Required Monday through Friday, 8:00am to 4:30 pm ET required Stable, Secure, Quiet, Compliant working station free from distraction and free from others Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.