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Billing Specialist A National Water & Fire Damage Restoration Company in the greater Los Angeles area is looking for an experienced Billing Specialist. Knowledge in working with a Water & Fire Damage Restoration Company preferred, but not required. Qualifications · Experience in Accounts Receivable (MUST) · Knowledge or experience Invoicing in QuickBooks · Comfortable dealing with numbers and the processing of financial information · Excellent knowledge of MS Office (particularly Excel) and QuickBooks · Results-driven, high degree of attention to detail and ability to multitask · Written and verbal communication skills are very important · Experience in service industry environment a plus but not a must, willing to train the right individual · Ability to successfully complete a background check subject to applicable law Position Responsibilities will include (but not limited to): · The Billing Specialist is responsible for timely and accurate invoicing and collections activities. · Billing Specialist provides financial and administrative support by invoicing jobs in Production and Reconstruction departments. · Maintain and update records of invoices and receipts for each job file. · You will manage the entire process of initial job invoicing all the way through accounts receivables. · Communicate with previous clients and customers to request payment and arrange payment plans. · Collect payment from customers and accurately record it into QuickBooks. · Complete and review accuracy of job file documentation and job file checklist for completed and paid jobs. Compensation: $17.00 per hour Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Aeroflow Health – Billing Specialist - Sleep - Fully Remote Opportunity Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina by making constant improvements to our office spaces, thus better the everyday lives of the employees that work so hard to service our patients. The Opportunity At Aeroflow Health, the Sleep Billing Team plays a critical role in ensuring the financial sustainability of our operations. Currently composed of 23 dedicated team members, the department focuses primarily on the collection of outstanding balances from health insurance providers and patients. We serve individuals who receive continuous positive airway pressure (CPAP), non-invasive ventilation (ASV) equipment, and related supplies through Aeroflow Sleep. Due to the specialized nature of this service line, the Sleep Billing Team is uniquely structured into three collaborative sub-teams Customer Service Representatives – Frontline support for patient communication Insurance Specialists – Claim submission, tracking, and reimbursement management Prior Authorization Team – Securing approvals to ensure access to necessary equipment This team structure allows for a seamless and patient-focused billing experience while maintaining operational efficiency and compliance. Your Primary Responsibilities We are currently seeking an Insurance Billing Specialist. A Billing Specialist is typically responsible for: Analyzes denied insurance claims by identifying root causes & implementing resolution strategies Monitor and analyze billing reports to identify trends and provide insights to leadership Collaborate with insurance companies to ensure timely claim adjudication and payment Respond to patient billing inquiries with professionalism via phone and email Clearly explain explanation of benefits (EOBs) and coverage details to patients Verify and manage medical documentation to meet payer-specific requirements Stay up-to-date on payer policies and regulatory changes to maintain compliance Utilize multiple systems to manage tasks and enhance workflow efficiency Collaborates with internal team members as well as external Maintain strict patient confidentiality in compliance with HIPAA regulations Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance. Maintain HIPAA/patient confidentiality Perform other related duties as assigned Skills for Success Relentless Curiosity: Proactively seeks out opportunities for process improvements. Entrepreneurial: Identifies and acts on new opportunities with a willingness to take calculated risks. Obsession to Learn: Actively seeks out opportunities to learn and grow and identifies areas for self-improvement. Confidentially Humble : Freely admits knowledge gaps and seeks help from team members, and regularly solicits feedback. Strategic: Makes decisions and takes actions with a broader organizational impact. Transformative : Constantly seeks ways to improve and actively pursues growth opportunities. Tech-Savvy : Keeps up to date with modern technology and regularly develops and refines processes within the team. Commitment to People Development : Shows passion for developing talent through regular training and mentoring. Relationship Focused : Proactively builds relationships across the organization. Required Qualifications Claims Resolution Expertise: Proven ability to analyze denied insurance claims, identify root causes, and take corrective actions to ensure payment Analytical Skills: Experience monitoring billing reports, recognizing trends or recurring issues, and providing actionable insights to leadership or team leads Payer Communication Experience: Demonstrated success working directly with insurance companies to follow up on claims, submit documentation, and expedite adjudication and reimbursement At least 1–2 years of experience in medical billing, insurance claims, or revenue cycle management Prior exposure to Medicare, Medicaid, or commercial payer guidelines Proficiency with Microsoft Office Suite, Google Workspace, and medical billing systems Strong written and verbal communication skills Ability to multitask, prioritize, and adapt in a dynamic environment Analytical thinking and problem-solving mindset Self-motivated with a positive attitude and willingness to learn High level of professionalism and discretion You might also have Experience with CPAP billing, DME billing, or sleep therapy Starting Pay: Between $20 - $24 an hour based on experience What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Assistant Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment within the legal industry. Join our Revenue Management Team as a Legal Assistant Billing Specialist in our Philadelphia Office. We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. In this entry-level role, you will provide support to our Billing Department where you'll process, ensure accurate and timely invoicing, and collaborate with attorneys and client to manage billing inquiries and compliance. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact. This role will be based in our Philadelphia office. This position reports to the Billing Supervisor of Revenue Management. The candidate must be flexible to work overtime as needed. Position Summary The Legal Assistant Billing Specialist role involves supporting the billing department in preparing, reviewing, and processing client invoices while ensuring accuracy and compliance with firm policies and client guidelines. The candidate must have strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff. The candidate must be eager to learn industry standard legal billing practices. Key Responsibilities Assists with editing time and expense entries in our billing software based on the requests from the Billing Attorneys. Assists with the generation of high volume of complex client invoices. Works with the Billing Specialists to ensure that all invoices are in compliance with the billing guidelines and that all required supporting documentation is compiled prior to submission. Assists with the submission of electronic bills, including all supporting documentation. Works with the Billing Specialists to monitor and immediately address any invoice rejections, reductions, and appeals as needed. Assists and respond to billing inquiries. Assists with special projects and ad hoc reports as requested. Qualifications Skills & Competencies Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation. Effectively prioritize workload and adapt to a fast-paced environment. Highly motivated self-starter who can work well under supervision, as well as take a proactive approach in a team setting. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines. Strong analytical and problem-solving skills. Takes initiative and uses good judgment, excellent follow-up skills. Must have the ability to work under pressure to meet strict deadlines. Ability to establish and maintain positive and effective working relationships within all levels of the firm. Education & Experience Bachelor’s Degree in Accounting or Finance preferred, but not required. Minimum 1-3 years of prior work experience. Technology Proficiency in Excel required. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

POSITION OVERVIEW: ProTrain is currently recruiting for an experienced Live Online instructor with experience teaching Medical Billing & Coding. Candidates must have experience teaching in a classroom or/and in a synchronous environment, as well as have a minimum of 3 years in Medical Billing & Coding. This is a part time; contracted teaching position to begin immediately. Future classes will be available to the right candidate. Course Day/Time: Mondays & Wednesdays or Tuesdays & Thursdays, 7PM - 10PM ET WHAT YOU WILL DO: Live Online instructor Describe the role of the Certified Medical Billing Specialist Describe the origin of medical language. Analyze the component parts of a medical term. List and define basic prefixes, suffixes, and combining forms. Use basic prefixes, suffixes, and combining forms to build medical terms. Explain common rules for proper medical term formation, pronunciation, and spelling. Assess the responsibilities assigned to insurance billing and coding specialists and electronic claims processors. Describe the health care delivery system. Explain the responsibilities of the billing and coding specialist to protect patient rights under HIPAA. Demonstrate a basic understanding of the anatomy and physiology of body systems and related medical terminology in order to properly process clean claims. Utilize the ICD‐10-CM manual, including V codes, E codes, and the Neoplasm and Hypertension tables. Demonstrate a basic understanding of the ICD-10-CM and ICD-10-PCS Utilize the CPT manual and the various guidelines. Demonstrate diagnostic and procedural coding. Describe basic guidelines for submitting insurance claims. Explain the difference between clean, pending, rejected, incomplete, and invalid claims. Identify solutions for denied and rejected paper and electronic claims. Identify when a paper claim can and cannot be used. Explain the relationship of transactions and security with electronic data. Communicate (verbally and non‐verbally) effectively and appropriately in the workplace. REQUIRED QUALIFICATIONS: Minimum 3-5 years teaching experience Teaching certification preferred Minimum 3 years in related field of study Must adhere to weekly class schedule WHAT WE OFFER: Competitive Salary Flexible, Part-time hours Faculty Development WHY PROTRAIN? Founded in 2004, ProTrain offers quality classroom and online training. We provide a CE-Turnkey Solution and partnership opportunities for institutions of higher learning to provide programs to various verticals such as Military Tuition Assistance (TA), Military Spouses (MyCAA), Wounded Warriors, Veterans, Unemployed (WIA), Corporate and Individuals. ProTrain is an affordable solution for students seeking to prepare for an in-demand career that will help move them and America forward to achieve the goal of Education 2 Employment! Personal Training Assessment Managers will work with you throughout the entire process before, during and after to assist with the student’s program of study. At ProTrain, we realize that learning is a commitment that we are all making to have a better future. Our clients’ needs (partners and students) are paramount. We are committed to your success and ours, one student at a time. ProTrain is an Equal Opportunity Employer. For more information, visit us at www.ProTrainEDU,org Powered by JazzHR

Purpose Administer and maintain billing and contract procedures to ensure accurate and timely billing. Responsibilities The Contract Billing Specialist creates and maintains service contracts in company ERP system. Setup new contracts and remove any completed or cancelled agreements in eAutomate Prepare customer spreadsheet billing as assigned Analyze and correct potential Contract errors received by AR Respond to and resolve customer inquiries and contract corrections Advise customers and sales professionals on questions, concerns or changes to contracts Analyze invoices to resolve leasing, meter and billing for accuracy Monitor flow of Contracts through workflow system in a timely manner Other duties as assigned Job Related Dimensions Strong attention to detail Strong communication skills – both verbal and written Proficiency in MS Office products (Excel, Word, MS Outlook). Proficiency in E-Automate or other similar ERP system Proficiency with ECM/Workflow software Ability to multitask Ability to work in fast paced environment with time sensitive deadlines Qualifications HS Diploma or GED Physical Demands & Work Environment Ability to sit at a desk for prolonged periods of time. Ability to talk on the phone and work with various computer tools and applications. Ability to type and compose written communication in various forms. Ability to lift 20+lbs on occasion. Ability to work in fast paced environment Powered by JazzHR

Billing Clerk Gulf Copper Government Services is seeking a Billing Clerk to join our team on a permanent basis. Location : Norfolk, VA. About us: For over 75 years, Gulf Copper & Manufacturing has been a customer-driven leader in the marine and offshore industries, delivering unwavering quality and an uncompromising commitment to safety, integrity, and environmental protection. Benefits We Offer: 401 (k) Group Health & Dental Plan Short -& Long-Term Disability Insurance Life & Voluntary Life Insurance Holiday & Vacation Pay Employee Assistance Program Essential Duties and Responsibilities: This position is responsible for the following: Other duties may be assigned. Assign project numbers for new entries in CRM, open project SharePoint sites, and/or other appropriate systems. Monitor Customer Relationship Management (“CRM”) and/or other appropriate systems for project entries for accuracy, i.e., status and project start date. Open/close projects in the system and maintain project documentation including customer purchase orders, prejob budgets, etc. Set up project budgets in the ERP and/or appropriate other system and run the Cost Summary Report to confirm budget set up. Assist Project Managers with ongoing project reporting, cost review and cost correction. Attend project meetings with project managers and customers as needed. Process customer billing using the ERP and/or appropriate other system and Microsoft Excel to prepare billings and research billing issues. File the customer billing along with appropriate backup in the appropriate systems. Enter invoices in the Government’s WAWF system and follow up through payment. Process revenue for month end and document revenue calculations. Communicate with Billing Manager / Accounting Managers/ Project Management and others. Contact customers to collect outstanding invoices and assist with customer questions. Attend the weekly collections meeting to update management on the status of unpaid invoices. Prepare and update Project Cash Flow forecasts. Perform other duties as assigned. Required Education & Experience: High school education or equivalent Some college courses in business, Accounting or Finance preferred. Five years of billing, accounting or equivalent experience required. Billing or accounting experience in an environment that uses Job Cost Accounting preferred. Computer literate, including advanced skills using Microsoft office (Word, Excel, Outlook) and experience with accounting software. Working Conditions: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to attend meetings at various sites. Mobility to climb up and down stairs all day, as needed. Health, transportation, and family arrangements to attend work every weekday from 8 am to 5 pm and work on the weekends, as needed. Strength to lift and carry materials weighing up to twenty (20) pounds. Vision to read printed materials and a computer screen, including the ability to look at a computer screen for at least eight hours each day. Hearing and speech to communicate in person and over the telephone. Regular exposure to all weather conditions, especially hot, humid, and/or rainy weather, combined with regular work time indoors in environmentally controlled conditions. Necessary Equipment Operation: Office equipment, including telephone, scanner, computer, printer.\ Special Skills: Excellent interpersonal and communication skills. High performance and a strong team player. Commitment to company values. Ability to function under pressure in a fast-paced environment. Ability to meet deadlines. * An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters . If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email: hrcorp@gulfcopper.com . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail: hrcorp@gulfcopper.com . Powered by JazzHR

Ole Ben Franklin Mitsubishi is hiring for a Title/Billing Clerk in our business office located in Oak Ridge, TN.   The Title/Billing Clerk processes car deals, verifies costs, and prepares legal transfer of documents for the DMV. Essential Duties & Responsibilities: • Prepare tax and title documents. • Submit all legal transfer documents to the DMV. • Receive and process paperwork from the F&I department. • Prepare payoff checks for new vehicles and trade-ins. • Post vehicle sales and purchases. • Input inventory control information. • Prepare trade-in vehicle jackets. • Ensure that name and address filed are updated on an ongoing basis. Onsite training will be provided along with, competitive pay, benefits, and a company matched 401k.  We are a high volume dealership and all applicants should be highly organized, detail oriented, and have the ability to multi-task.  Highly driven, team-oriented individuals encouraged to apply. Powered by JazzHR

Job description COMPANY Trajectory RCS joined the MedHQ family in 2024 after enjoying 10 years as a well-established revenue cycle company with an annual growth rate of 40% to 50% and 150 employees. Together they now serve small hospitals, physician groups, ambulatory surgery, and outpatient centers nationwide by optimizing. healthcare cash flow through integration of both business office processes and clinical documentation. MedHQ, LLC, is a fast growing, leading provider of consulting and technology enabled expert services for outpatient healthcare. With a 97% long-term, client retention rate spanning over 20 years, MedHQ serves Ambulatory Surgery Centers (ASCs), Surgical Hospitals, Physician Practices, and Hospital and Healthcare Outpatient Facilities nationwide. The MedHQ RITE Values: Respect, Innovation, Trust, and Energy, permeate all service line offerings with a unique personalized approach balancing exceptional transactional and emotional intelligence, and above all excellent customer service. MedHQ, LLC, is a 2022 Becker’s Top 150 Places to Work in Healthcare company. The MedHQ LLC service line offerings have grown organically over the years, beginning by providing high quality traditional human resource, accounting, and staff credentialing as a Professional Employer Organization, (PEO.) In 2022, MedHQ formed a relationship with 424 Capital, and quickly expanded into a well-rounded, menu services driven financial management company. This robust infusion of expert service line offerings has resulted in MedHQ and MedHQ clients’ efficiencies and growth. The MedHQ, LLC, menu of client services include Advisory, Client Human Resources, Client Accounting, Staff Credentialling, Clinical Staffing, and Revenue Cycle Services. For additional detailed information please review www.medhq.com and www.trajectoryrcs.com We believe our quality of service begins with our quality of team member. We offer exceptional benefits and working environments to exceptional employees. We are seeking a  qualified medical billing and coding specialist.  The qualified candidate will have  3*  or more years of experience in medical billing and coding, be self-motivated, and excellent communicator, positive and detail oriented. Job functions include the following. **Responsibilities:**   **ICD-10 Coding:** Accurately assign ICD-10 diagnosis codes to patient encounters based on medical documentation and coding guidelines. **Claim Submission:** Prepare and submit electronic and paper claims to insurance payers in a timely manner, ensuring compliance with payer requirements and regulations. **Claim Follow-Up:** Monitor claim status, identify and resolve claim rejections, denials, and pending issues to expedite payment processing. **Payment Posting:** Post payments, adjustments, and denials accurately into the billing system, reconciling payments with billed amounts and contractual agreements. **Registration Issue Resolution:** Address and resolve registration-related issues such as insurance verification, demographic updates, and eligibility discrepancies to ensure accurate billing and claims processing. **Appeal Claims:** Analyze denied claims, identify reasons for denials, and prepare and submit appeals to insurance payers for reconsideration. **Reconciliation:** Conduct regular reconciliation of accounts receivable, identifying discrepancies and taking necessary actions to resolve outstanding balances. **Compliance:** Maintain knowledge of current billing regulations, coding guidelines, and payer policies to ensure compliance with industry standards and regulations. **Qualifications:** - Proven experience in medical billing and coding, with a strong understanding of ICD-10 coding guidelines and procedures. - Proficiency in electronic health record (EHR) systems, billing software, and claim submission platforms. - Excellent understanding of insurance billing processes, including claim submission, follow-up, and appeals. - Strong analytical and problem-solving skills, with the ability to identify and resolve billing and coding issues effectively. - Detail-oriented with a high level of accuracy in data entry and documentation. - Effective communication skills, both written and verbal, with the ability to interact professionally with patients, insurance payers, and internal stakeholders. - Certified Professional Coder (CPC) credential or equivalent certification required. FULL TIME BENEFITS Employer sponsored Major Medical Employer sponsored Dental Employer sponsored Vision Accidental Death and Disability insurance Short term disability 4.5% 401K matching Flexible spending account Generous paid time off True opportunity for advancement This job is a remote position. Powered by JazzHR

Summary: This position is responsible for reviewing provider charges and insurance, making corrections as needed, adding modifiers, and processing provider charges from the Holding Tank, tasking providers with clarifying questions or notification of un-submitted charges, manual entry of hospital and nursing home charges, and providing support to the billing company as needed with A/R follow-up. ESSENTIAL DUTIES AND RESPONSIBILITIES: Understand functions within the Practice Management system of Nextgen including batch posting, holding tank, charge screen, and work log. Collect hospital charges from Women’s Care providers on a routine basis in addition to reviewing weekly hospital surgery schedules and daily census in order to ensure timely submission of charges. Download all pertinent information including Patient H&P, Face Sheet, and Discharge info from the hospital’s EMR system, review documentation and using most recent Coding Books assign CPT codes, ICD-10 codes, and modifiers. Enter charges into Nextgen system when the required documentation is available and the patient has been discharged. Utilize provider as a resource for any questions. Maintain monthly lists of NSTs, Surgeries, and Deliveries Coordinate signed consents for Tubal and Hysterectomies with surgery scheduling staff at Women’s Care office. Reconcile hospital charges monthly; f/u as required. Follow Up on encounters related to Hospital Services placed in the Work Log. Collect Nursing Home and Home Visit charges from the Providers; f/u with Providers when the template has not been completed for billing. Look up the ICD-10 diagnosis, manually enter charges in Nextgen, check insurance eligibility and pull over correct insurance(s); process charges, ensure claim has dropped with the correct Revenue Code and MC G Pmt. code; follow up on NH or Home Visit encounters in the Work Log. Review and Process Dental Charges from the Holding Tank; ensure Dental Hygienist Visits are auto adjusted. Work with each Dentist office to reconcile invoices and then send to the Dir. of Finance for processing. Regularly work the Denial Report and alert leadership of Credentialing, KY Wrap, Timeliness or any other trends that need addressed. Follow up on Dental encounters sent in the Work Log. Review and Process Medical, Behavioral Health, and Telehealth charges from the Holding Tank. Review Insurance, Location, and Provider related information. Review ICD-10 and CPT codes. Add appropriate modifiers, global codes, zero out charges as indicated in Standard Operating Procedure, change Place of Service when needed, and process Sliding Fee out of the charge screen and calculate and calculate/apply Prompt Pay Discounts. Hold processing as needed such as when to perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Pleasant personality and professional demeanor Cooperative attitude-Flexible Detail Oriented Effective written and oral communication skills Highly organized work habits with ability to prioritize Intermediate computer skills with Microsoft Word and Excel Familiar with Electronic Medical Record EDUCATION and/or EXPERIENCE: Must have completed high school. Medical Office experiences a plus.Must have a minimum of 2 years medical office billing experience. WORK ENVIRONMENT: Grace Health is a faith-based, federally qualified community health center (FQHC). We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region. Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, thorough access to compassionate, high quality, primary health care for the whole person” regardless of ability to pay. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Credentialing hasn’t been completed or ancillary charges have been submitted but E/M or Preventive CPT have not. Task providers when questions arise during claim processing. Work Log follow up for claim prod errors, medical records and authorization requests, coding errors, credentialing issues etc. Trends should be identified and shared with appropriate leadership so pertinent information can be shared or changes can be made to reduce future denials. Process Un-Applied Credits. Verify Patient Credits and collaborate with Accounts Payable to process. Appropriate referral/coordination with staff who can make adjustments. Help answer Customer billing questions as needed and refer questions to Leadership. OTHER ESSENTIAL DUTIES and RESPONSIBILITIES: Grace Health recognizes that managing patient care is a team effort that involves clinical and non-clinical staff. All employees must embrace a team-based approach to patient care and understand that each role is important to our success. Team members must demonstrate excellent team communication and coordination to provide quality patient care. Care coordination includes communicating with community organizations, health plans, facilities, and specialists. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice. Team members must demonstrate skill and knowledge related to effective communication with vulnerable patient populations. Team members must participate in Continuous Quality Improvement activities within the organization to ensure patients receive high quality care. All team members will be involved in the process of improving quality incomes. Team members will participate in the review and evaluation processes of practice performance and help to identify opportunities for improvement. Team members will participate in Grace Health's advocacy program . GENERAL DUTIES: Follows policies and procedures of the office, including administrative, clinical, quality assurance, and personnel Maintain good attendance (daily, meetings, and other assignment tasks) Maintain timely documentation of all work assignments Maintain patient confidentiality Routinely keep supervisor informed about attendance and job assignments Flexible in being able to multitask Work effectively and at an efficient pace Work cooperatively with physicians, administration, and peers QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to assist in advancing Grace Health’s mission and to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS: Pleasant personality and professional demeanor Cooperative attitude-Flexible Detail Oriented Effective written and oral communication skills Highly organized work habits with ability to prioritize Intermediate computer skills with Microsoft Word and Excel Familiar with Electronic Medical Record EDUCATION and/or EXPERIENCE: Must have completed high school. Medical Office experiences a plus. BENEFITS: Safe harbor 401(k) with match potential Paid time off Family friendly work environment Health insurance Wellness program Health savings account Pharmacy benefit Employee visits for medical services Dental insurance Vision insurance Life Insurance STD/LTD EAP & Work life services Voluntary benefits Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR

Role : Billing Coordinator Location : Davenport, IA 52801 Duration : Long Term Contract Pay rate: $22/hr. on W2 Job Responsibilities: Investigate and resolve billing errors in the customer system (CSS). Process billing corrections/adjustments per company and audit standards. Apply utility tariffs, policies, and regulatory requirements. Research and resolve client billing issues. Maintain billing records in Excel. Document and improve billing procedures. Assist with ad-hoc billing projects. Minimum Requirements: High school diploma required; bachelor’s preferred. Proficiency in MS Office (Outlook, Word, Excel). Strong analytical, organizational, and detail skills. Ability to meet deadlines in a fast-paced environment. About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com . Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.   Powered by JazzHR

Our mission at Lifelong Access is to connect individuals with developmental disabilities to their community by helping them break down barriers through a lifetime of meaningful supports. From birth to end of life, Lifelong Access provides a continuum of services and supports for families, children, teens, and adults including residential housing, vocational development, supported employment, high school transition, behavioral health counseling and services, and a wide variety of pediatric therapy supports. Guided by our Core Values, our team members have a strong drive and big hearts for improving the lives of others; a place where we support each other and the individuals who put their trust in us.  We are seeking a full-time Medical   Billing Specialist. In this role you will oversee the tasks of sending claims to payers, monitoring outstanding balances to ensure each account is paid on time and in full.  This position handles  all incoming payments, outgoing invoices, database updates and more that make up your day-to-day  responsibilities. If you are self-motivating, thrive on digging into the details, and take pride in your ability to provide high quality support, this may be the role for you. At Lifelong Access we offer our employees the opportunity to grow personally and professionally, as each of us contribute to the success of our dynamic organization.  Come grow with us and let us show you why the employees at Lifelong Access love what they do! Pay:                       $20/hr Job Type:             Full-Time – 40 hours/week Your typical workweek will allow some flexibility in daytime work schedule, Monday thru Friday. While performing the duties of this job, the employee will typically work in an office setting as well as potentially offered some remote (work from home) scheduling once fully trained. Essential functions of the job include: Prepare and submit medical claims to insurance companies through billing software. Ensure patient information is correct and up to date. Verify CPT and ICD-10 codes are correct before claims are submitted. Collect and review referrals and prior authorizations using provider portals/phone/fax services. Verify patient Insurance using scheduling software/provider portal/phone. Investigate and appeal denied claims. Resubmit corrected claims. Prepare weekly and monthly reports for the Finance department.  Follow up on missed payments and resolve financial discrepancies. Provide client families with information linkage to financial services or supports in the community. Qualifications for this position include: Requires one of the following: Associates degree in a related field; or medical billing and coding certification.     Experience working with Insurance and Medicaid billing strongly preferred. Proficient with Microsoft Office Suite. Strong analytical and problem-solving skills. Strong communication skills, both verbal and written. Strong organizational skills. Ability to maintain confidential and meticulous records. Valid Illinois driver’s license with safe driving record. Physical Requirements: While performing the duties of this job, the employee is frequently expected to talk, hear, and possess clear close and distance vision.  Frequently required to sit for prolonged periods of time, walk, use hands, fingers to reach or feel.  The employee must be able to regularly lift and/or move up to 10 pounds.    Here are some of the benefits we will offer you: Supportive, positive, and friendly team environment Professional development, training, and advancement opportunities Flexible schedule options Comprehensive benefit plans Generous paid time off including vacation, personal time, and holidays Read more in our Employment Brochure Lifelong Access is an Equal Opportunity Employer.  Powered by JazzHR

Springwell is seeking a Billing Specialist who will be an integral member of the Finance Team in a growing agency! POSITION DESCRIPTION: The Billing Specialist is responsible for all aspects of consumer billing to private contracts. They will track insurance claim requirements, submit claims timely and with accuracy, identify and correct denied and rejected claims. Our successful candidate will have strong interpersonal and analytical skills as well as back office support. This position is based in Waltham. A hybrid schedule to work some time remotely is available but in-office time will be required. ESSENTIAL JOB FUNCTIONS: Ensure all claims are billed and reimbursement received in proper time period Identify billing errors and work with the appropriate parties to resolve as needed Regularly updating consumer records with approval authorizations and working with vendor agencies to resolve vendor billing issues Performs high volume of data entry, updating consumer records with approval authorizations Provide various administrative support duties such as invoice mailings, running monthly reports as needed QUALIFICATIONS: Bachelors degree in business Minimum of 1-3 years' accounting or billing experience. Strong organizational skills, attention to detail, and collaborative work style. Working knowledge of Excel. Reliable transportation required. GENEROUS BENEFITS: 3 weeks of vacation in first year Birthday off 13 paid holidays 3 paid personal days 15 paid sick days per year (You can accumulate up to 450hrs/12weeks) Health & dental insurance with employer contribution Life and long-term disability insurance at no cost to employee Flexible Spending Plan Employee Assistance Plan 401K Retirement Savings Plan w/ employer contribution Mileage reimbursement Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option Employee referral bonuses Free parking Commitment to promoting from within ABOUT US: For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence. We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities. We believe in and are looking for new staff who embrace: Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support. Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service. Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible. Powered by JazzHR

Franklin Pierce University is seeking an enthusiastic person to join our Student Financial Services team as a Student Financial Services Associate & A/R Billing Specialist. This position will be responsible for student billing and accounts receivable functions. Other duties include office reception duties, providing customer service and general advising regarding student accounts and financial aid in person, by phone, via online chat and by e-mail. This role will support the Director of Student Accounts & Bursar. General Responsibilities: Provide customer service for all visitors to the Student Financial Services Office.  Greet students, families and other guests, answer telephone calls, emails, and live chat, referring questions to other staff members as appropriate. Respond to general financial aid and financing questions.  Provide basic assistance with forms completion, scholarship searches, financing options. Schedule in-person and telephone appointments as necessary. Provide support to the Director of Student Accounts & Bursar in all aspects of student account transactions; billing; bill payment; statements; posting of financial aid; cash payments; credit cards and the like. Manage third party billing for graduate and online undergraduate populations. Perform billing, refund, and statement functions for graduate populations. Work with accounting to reconcile account variances related to graduate billing. Student account research and analysis as needed Provide guidance to students who have been placed in collections. Accept cash/check/credit card transactions to settle student account balances. Collaborate with other departments on campus as needed to a ssist with financial clearance issues.  Complete graduate and diploma clearance.   Qualifications: High school diploma is required. Previous relevant experience in financial aid, student accounts, accounts receivable, or bursar office is essential.  Proven customer service skills and demonstrated written and verbal communication skills.  Highly proficient in Microsoft 365, specifically Word, Excel and Outlook.  Adaptability to learn new processes, software, and systems. Prior experience in a high-volume office environment and with billing/accounts receivable are preferred. Ability to work occasional weekends during the year is required.  Benefits  At Franklin Pierce University, we take pride in providing a comprehensive and competitive benefits package to support the well-being and security of our valued employees. Here are some highlights of the benefits you can enjoy as part of the Franklin Pierce community:   Paid Time Off (PTO) : Enjoy 160 hours (4 weeks) of Paid Time Off, along with additional paid sick time for your well-being.  Paid Holidays : Benefit from 20 paid holidays, including a 10-day winter break with full pay.  Health and Wellness : Access medical, dental, and vision coverage for you and your family, ensuring comprehensive health care.  Life Insurance : Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role.  Disability Coverage : We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances.  Retirement Planning : Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment.  Educational Benefits : Invest in your growth and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs.  Additional Perks : Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, free gym access, meal discount, and more!  At Franklin Pierce, we prioritize the well-being, development, and satisfaction of our employees. We are committed to providing a supportive work environment and a range of benefits that align with your needs and aspirations.  Explore additional details about Franklin Pierce University's vibrant community and the enchanting Monadnock Region through the following resources: Delve into our campus life and stories with e-versions of our Campus Magazine, Pierce. https://www.franklinpierce.edu/alumni/news/pierce-magazine/index.html Discover the unique features and attractions of the Monadnock Region through the Thrive Guide.  https://issuu.com/mcleancommunications/docs/monadnock_thrive_guide_24 These resources offer valuable insights into the rich experiences awaiting you at Franklin Pierce University and the surrounding community. Come join us in shaping the future of education at Franklin Pierce! About FPU  Since its establishment in 1962, Franklin Pierce University has been a catalyst for the academic success and personal growth of numerous undergraduate and graduate students. Rooted in a robust liberal education foundation, we provide majors and programs that cultivate vital professional skills, foster close relationships among students, faculty, and staff, and offer personalized, financially accessible academic opportunities that empower our students to realize their full potential.   Our impact extends across a diverse range of learners, including residential undergraduates, online students, and full-time graduate students, through our primary campus in Rindge, NH and additional online and graduate centers in Manchester and Lebanon, NH, Austin, TX and Goodyear, AZ. As we uphold our commitment to excellence, we continually explore innovative models and programs that build upon our rich legacy, guiding students to expand their knowledge, pursue their passions, and graduate as capable, engaged leaders.   At Franklin Pierce University, we hold firm in our belief that establishing a lasting legacy involves supporting and preparing students to thrive as leaders and contributing members of society. To achieve this mission, we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds, all dedicated to advancing our shared goals. Notice of Nondiscrimination Franklin Pierce University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment. Diversifying the student body, faculty, and administration is congruent with our mission. We value diverse populations and cultures including, but not limited to, ethnicity, gender, gender identity, national origin, neurodiversity, race, and religion.  Franklin Pierce University is an EO/AA/Vet/Disability employer. Powered by JazzHR

Join the accounting department of a fast-paced downtown Minneapolis law firm. Merchant & Gould P.C. has a part-time temporary opportunity for an individual who enjoys working in a professional, team environment. The responsibilities of the Billing Specialist include generating client invoices per the firm's billing process, related support procedures & billing projects as assigned. This position will be located in our Minneapolis office. A hybrid work arrangement may be available following thorough training. Responsibilities: 1. Rotational responsibility/assistance with bi-monthly time cutoff, generating proformas and client invoices 2. Responsible for assigned client exceptions & E-Billed clients 3. Assist with special billing reports as requested by clients and firm personnel 4. Assist with deposit and disbursement administration of client retainer/trust accounting 5. Assist firm employees and clients with billing related problems and questions 6. Cash receipt application and check deposits knowledge for back-up 7. Miscellaneous accounting and billing tasks as required by Accounting Manager 8. Familiar with all billing-related computer software, E-Billing software needed, Firm policies and procedures 9. Operates standard office equipment including personal computer, copiers, scanners, telephone, and ten-key. Qualifications: Accounting or Billing experience (preferred). Ability to operate 10-key by touchMinimum typing of 45 wpm Microsoft Word for Windows, Excel and other computer software backgroundGood math aptitude Data entry experienceAbility to read and write at a level normally acquired through the completion of high school or equivalent in order to complete forms. Ability to organize and prioritize workload and complete work under time constraints.Interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff and to provide information with ordinary courtesy and tact. Interpersonal skills necessary in order to communicate by phone and to provide information with ordinary and courtesy and tact.Regular attendance at work. To be considered, please apply online. You will need to provide a resume and professional references. Merchant & Gould provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We welcome candidates with disabilities. If you need any accommodation during the application or the recruiting process, please contact our Human Resources Department at 1-612-332-5300. Powered by JazzHR

Location: On-Site in Dania Beach, FL This Role: As a Senior Billing Specialist at LogixHealth, you will work with a team medical billers, administrators, and coders to provide cutting edge solutions that will directly improve the healthcare industry. You’ll contribute to our fast-paced, collaborative environment and will bring your expertise to deliver exceptional third-party billing services.  The ideal candidate will have strong technological skills, excellent interpersonal communication, and 3+ years of experience in third-party billing. Key Responsibilities: Analyze A/R (Accounts Receivable) reports to follow up on unpaid claims Assist with trouble shooting with pockets of A/R Submit required documentation to insurance companies as requested Research claims for information in order to process bills in a timely manner Communicate with insurance companies, adjustors and patients on a regular basis Correct errors and resubmit all unprocessed or returned claims to insurance companies Assist in training of staff and new hires Qualifications: To perform this job successfully, an individual must be able to perform each Key Responsibility satisfactorily. The following requirements are representative of the knowledge, skills, and/or ability required to perform this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties. Required: Knowledge of third party medical billing for all major carriers Prior word processing, spreadsheet, and internet software experience including  p roficiency with MS Teams, Word, Excel, and Outlook Excellent written and verbal communication skills   Preferred: 3-5 years billing related experience Healthcare industry knowledge About LogixHealth: At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own practices and has grown to become the nation’s leading provider of unsurpassed software-enabled revenue cycle management services, offering a complete range of solutions, including coding and claims management and the latest business intelligence reporting dashboards for clients in 40 states. Since our first day, we have had a clear vision of a better healthcare system and have continually evolved to get there. In addition to providing expert revenue cycle services, we utilize proprietary software to provide valuable financial, clinical, and other data insights that directly improve the quality and efficiency of patient care. At LogixHealth, we’re committed to Making intelligence matter through our pillars of Physician-Inspired Knowledge, Unrivaled Technology and Impeccable Service. To learn more about us, visit our website https://www.logixhealth.com/. Powered by JazzHR

About Us: Quality Correctional Care is an Indiana-based company that proudly serves as the medical and mental health provider in 70+ county jail facilities. Our mission is to provide excellent care to individuals who find themselves incarcerated or detained in local correctional facilities. We pride ourselves on creating a collaborative and supportive professional team that allows motivated employees to thrive. Every day we live our commitment to our core values of Advocacy, Courtesy, Efficiency, and Safety. If you are an individual who entered this field with the passion and drive to help individuals in serious need, a position on our team offers an exciting opportunity to have a meaningful impact on patients’ lives. Administrative Assistant Mandatory Functions: The primary function of this position is to provide necessary support to other team members with the common goal of providing excellent patient care and service to our clients. QCC expects all team members to carry themselves in a manner consistent with our Core Values of Advocacy, Courtesy, Efficiency, and Safety. This essential and respected position on our team will allow a motivated and enthusiastic individual to make meaningful contributions to the team’s shared mission and vision. As a valued member of the team, your perspectives and contributions will be crucial to furthering the meaningful and rewarding care we provide to patients and clients. An individual in this position will be expected to recognize and understand how their work contributes to QCC’s larger mission and vision. Administrative Assistant Requirements: High level of motivation and commitment to QCC's mission and core values 2 Years Administrative Assistant Experience 2 Years Data Entry 1 Year of Medical Billing REQUIRED Administrative Assistant Location: Muncie Indiana Administrative Assistant Job Type : Full-time, 8-4:30 M-F Administrative Assistant Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Powered by JazzHR

Office Location: Albany, New York Work Schedule: This role has hybrid flexibility, allowing 1 remote day a week based on business needs. Compensation Range: $21.63 - $24.04 per hour We are currently seeking an Assistant Billing Specialist to work in our busy accounting department. The Role: Under the supervision of the Billing Manager, you will assist with the production of client legal bills and with the billing process including but not limited to: Production, editing and scanning of approved prebills Modification and finalization of final bills Including monitoring write-offs and other adjustments on WIPs and bills Assist in timely reconciliation of discrepancies regarding clients billing. Assist in month-end closing Receiving client payments either in person or over the phone Skills Needed for Success: Strong knowledge of the Microsoft Office Suite High emphasis on Excel Experience with legal accounting software (Surepoint preferred) High attention to detail Ability to multi-task Excellent interpersonal and communication skills Ability to work independently as well as collaborate with all levels (including attorneys) as a team player Required: A bachelor’s degree in accounting or an associate’s degree in accounting with 1-2 years of relevant experience Why Whiteman Osterman & Hanna LLP?: A generous benefit offering package including: Medical Dental 401(k) with company match and profit-sharing options Generous time off package Corporate discounts to various businesses Opportunities to support and be active in the community And more! Applications will be accepted on a rolling basis. Please contact Careers@WOH.com with any questions. Whiteman Osterman & Hanna LLP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which employment decisions are merit-based and made without discrimination on the basis of race, creed, color, gender or sex, national origin, disability, sexual orientation, gender identity, age, religion, pregnancy, protected activity, veteran status, marital status, citizenship, genetic information, predisposition or carrier status, or any other characteristic protected by law. Powered by JazzHR

Medical Coding and Billing Instructor/Externship Coordinator Job Description: Have you ever wanted to make an impact on the future generation of Medical Coding and Billing professionals? Do you have a passion for helping people reach their full potential? Do you love working closely with people? If your answer is yes, this career may be just perfect for you. You responsibilities will include delivering curriculum content to our Medical Coding and Billing students. This includes mentoring and helping the students to become professionals. Qualifications: Required CBCS Certified Billing and Coding Specialist, CPC certified Professional coder, or CCS certified Coding Specialist) Experience: 3+years of Medical Coding and Billing No Teaching experience required. Powered by JazzHR

Open Position: Project Implementation Manager - Billing and RCM Applications Location: Remote Reports To: Client Onboarding Manager About Us HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes. Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue cycle. Backed by Bain Capital, we are the fastest growing ASC software company and serve over 1,600 clients, but we are just getting started and have plans to 10X the value we offer. However, our big ambitions are only as strong as the team behind them, which is why we are looking to build our team with the best. What we are looking for: A dynamic, self-motivated, determined individual who excels at navigating the business aspects of an Ambulatory Surgery Center (ASC) and keeping clients engaged and excited during implementation. An individual who loves to collaborate with others, problem solve and critically think through client situations. The Product Implementation Manager will be responsible for managing implementations from start to finish on one of our platforms encompassing all the features and functionalities needed to efficiently operate an ASC, regardless of size or scope. The individual will act as a guide for clients through project timelines and deliverables to achieve GoLive and project completion, while assisting with any issues or roadblocks encountered along the way. The individual is proficient in adult learning techniques and will be responsible for scheduling and executing both onsite and virtual trainings, developing training content, and providing additional support in all areas of training with Ambulatory Surgery Center (ASC) operations. Additionally, the Product Implementation Manager is responsible for facilitating data build and collection, which can include surgery center inventory maintenance, preference cards, scheduling, registration, Revenue Cycle Management (RCM), reporting, and EHR. Responsibilities: Act as the primary contact for Centers regarding their specific product – facilitating and leading the entire implementation and training process for your assigned product. Maintain up-to-date project tracking materials, including Rocketlane and Salesforce. Facilitate center build activities to ensure comprehensive database configuration in support of implementation projects. Responsible for explaining all client deliverables required for implementation, collecting them, and reviewing for accuracy and completeness. Communicate internally and externally the key inter-product dependencies related to their project. Provide onsite, classroom and/or remote end user training on the use of the software products utilizing the tools and methodologies supported by HST Pathways. Lead training sessions for facility super users, administrators, office managers, clinical staff and physicians on HST products to support facility workflow and maximize product utilization to enhance center's day to day operations. Coordinate and lead client meetings. Develop and maintain expertise in the supported product. Troubleshoot and analyze client challenges, offering best practice recommendations informed by product and industry expertise. Manage client communication in a timely manner. Identify at-risk projects and proactively address issues with Project Manager, Team Lead and Client Onboarding Manager. Perform or submit and monitor all project related tasks through ticketing and project plan tools. Support the client through all project phases and ensure timely deliverables are met. Travel to client sites to conduct center assessments, support the go-live phase and provide hands-on assistance with product use. Develop documentation and educational materials, as appropriate. Assist with curriculum design and training content to support upgrades and new products. Actively seek current training methods and best practices to facilitate training adult learners. Assist in writing operational documentation for use by other HST Pathways staff and customers. Assist in updating and developing our internal Knowledge Base and application Help Files. Work with various internal departments to analyze and identify content gaps to implement process improvements on client implementation and education. Assist on curriculum design and training content to support upgrades and new products. Assist in the assessment of workflow and/or solution issues that may or may not be related to HST Pathways’ applications and resolve the issue or refer the customer to the appropriate customer support vendor. Perform other duties as assigned. Adhere to all HST company policies including dress code, conduct, and security. Qualifications: Bachelor’s degree preferred Proficient in MS Office and related products Experience in Healthcare, Hospital, Ambulatory Surgery Centers preferred Strong verbal and written communication skills. Ability to manage many ongoing activities and tasks in a dynamic environment Experience implementing SaaS solutions and training end users preferred Ability to travel 50% Team Culture We go beyond the expected. We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations. We thrive through collaboration. We invest in our team and take pride in the success of others. We strive to make a positive impact. We are passionate our work and leverage our collective creativity and industriousness to make big things happen. We sharpen and share our expertise. We aspire to learn, grow, and share knowledge. We love the journey. We never lose sight of the fact that we are contributing to building a new model of healthcare delivery. Benefits Remote work environment Health benefits paid for employee Flexible Paid Time Off Policy 11 company holidays per year Paid parental leave 401K with matching contributions Learning and development allowance A diverse, inclusive, and fun team! HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve. Powered by JazzHR