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H
Hatchify, Inc.New York City, NY
Billing Manager (SaaS) - New York, NY About Hatch At Hatch, we're building AI that doesn't just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we're scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagement. About the Role We are looking for a dynamic individual with proven experience in high-tech, fast-paced environments and a passion for simplifying complex processes. In this role, you will have the autonomy to design scalable solutions, accelerate your professional growth, and make an immediate impact across the organization. You will enjoy: A multifaceted role with full organizational visibility Broad cross-functional collaboration Direct exposure to senior leadership across the entire business Stripe Billing & Subscriptions Manage sophisticated Stripe subscription including metered usage, add-ons, parent-child relationships, trials, proration and consolidated invoicing. Configure new products and promotional pricing in Stripe with precision. Rapidly diagnose and resolve billing issues and customer disputes to minimize service disruption. Accounts Receivable, Credits & Collections Act as the primary liaison for all billing inquiries from Sales and Customer Success, handling credits, refunds, and invoice corrections from end to end. Oversee invoice creation, distribution, payment application and write-off processes. Proactively engage customers by phone and email to collect overdue balances and accelerate collections. Optimize cancellation workflows for departing customers manage account wind-down, generate final invoices, and analyze termination data for continuous improvement. Churn Management, Forecasting & Analysis Identify churn drivers and develop forward-looking churn forecasts. Collaborate with Customer Success to flag at-risk accounts and deploy targeted retention strategies. Investigate churn cases, synthesize insights, and present both diagnostic metrics and prescriptive recommendations to the executive team. Reporting & Business Analysis Produce monthly and quarterly dashboards covering receivables health, churn trends, and subscription performance. Translate data into actionable insights and deliver clear, concise presentations to the VP of Finance & Operations and senior leadership. Proactively refine operational workflows and strengthen internal controls to support rapid scale and audit compliance. BREX Spend Governance Manage all employee BREX card activity, ensuring every transaction adheres to company expense policies. Recommend and enforce best practices to optimize expense controls and employee spend behavior. This role owns the end-to-end billing and receivables engine, playing a pivotal part in reducing churn, maximizing revenue, and enabling our continued expansion. What We Offer Competitive salary Hybrid work environment (4 days/week in our NYC office) Medical, dental, and vision benefits 401(k) plan Flexible PTO Opportunity to build at the ground floor of a high-growth, mission-driven company Why Hatch Shape the future of AI-driven customer service Build alongside founders and leaders who value speed, ownership, and ambition Solve hard problems that impact real businesses and customers Join a team of builders who care about great engineering, fast execution, and each other

Posted 30+ days ago

Centralized Billing Supervisor-logo
FleetPrideHouston, TX
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Billing Supervisor is expected to direct and coordinate all aspects of billing and procedures including but not limited to detailed communication; controlling correspondence; designing filing systems; assigning and monitoring clerical functions to facilitating interbranch paperwork; and will report directly to the Sr. Manager, Service Support Services. DUTIES & RESPONSIBILITIES Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieves billing objectives by managing and maintaining the efficient flow of documentation and paperwork throughout the office. Provides administrative and operational support aligned with the company's growth and expansion objectives. Ensures timely processing of invoices and support the achievement of departmental performance goals. Assist with service-related tasks as needed and conduct audits of work orders to ensure accuracy and compliance. Maintains clear and effective communication with customers, addressing inquiries and escalating issues as appropriate to ensure resolution. Upholds the highest standards of accuracy and quality in all documentation and administrative tasks. Protects organization's value by keeping information confidential. Collaborates and builds proactive, positive relationships with peers, managers, locations and suppliers to ensure best practices and process consistency. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address requests and concerns. Maintain a clean, organized, and professional work environment. Provide on-the-job training whenever necessary and follow up to ensure desired results are achieved. Promote good safety in the workplace by being proactive, eliminating hazards and maintaining a safe environment. Perform additional duties and responsibilities as assigned by management EDUCATION & TRAINING Minimum of two year associates degree in business administration, accounting, finance, or related field. Bachelors' degree preferred KNOWLEDGE & EXPERIENCE Five or more years of billing experience of which at least 3 years in a leadership role from a multiple location company. Must have experience with account invoicing with ability (at a high level) to diagnose problems, workflow constraints and areas for improvement. Preferred experience with the service and repair industry. Strong billing acumen, analytical and research skills. Strong interpersonal and communication skills for interacting with peers, service personnel, support personnel, operations and management. Strong strategic leadership and management skills which include a hands-on style, leading by example and the ability to manage a team, delegate appropriately and prioritize tasks/resources. Results oriented with an ability to work in a fast paced and high-volume environment. Strong and advance knowledge of Microsoft Office Suite software with emphasis in advanced Excel skills. Demonstrated capacity to manage projects in a timely manner while operating in a team environment is required along with the skill to solve complex problems. Proficient understanding of third-party sources related to account billing and invoicing. Good planning and organizational skills to balance and prioritize work. Ability to coach, mentor and motivate team members. Background in a shared services environment, strong analytical, organization and conflict management skills. Self-starter, team builder and ability to adapt in a changing environment. SKILLS & ABILITIES Active Listening: Giving full attention to what other people are communicating to improve mutual understanding. Analysis: The ability to use logic to examine and measure a problem. Communicating: Conveying information to others in an effective manner. Time management: Managing one's time productively and efficiently. Ability to organize and prioritize tasks. Reading Comprehension: Understanding written sentences and paragraphs in work related documents. Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do. Service orientation: Actively looking for ways to help people. Persistence: The ability to maintain focus to formulate complex reporting or communication projects that agreeably meet the needs of those requesting the project. Monitoring: Monitoring/Assessing performance of self and other individuals and organizations to make improvements or take corrective action. Judgment & Decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one. Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job. Learning: Understanding the implication of new information for both current and future problem-solving and decision-making. Mathematics: Ability to use mathematics to solve problems. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Management of Material Resources: Obtaining and seeing to the appropriate use of equipment, facilities and materials needed to perform certain work. WORK ENVIRONMENT The primary environment is characterized by ambient room temperatures, lighting and traditional office equipment found in a typical office environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Occasional lifting of items up to 25 pounds (files, computer printouts on occasion) FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Posted 2 weeks ago

Account Resolution Coordinator - Hospital Billing-logo
Children's Healthcare Of AtlantaNorth Atlanta, GA
Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Shift Start Time Shift End Time Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Meets all department collection and follow-up performance expectations. Completes assigned work in a timely fashion and reports any issues or obstacles to lead collector or patient accounts supervisor to ensure swift resolution. Identifies payor trends proactively in relation to zero payment, payment variance, billing, and denials. Works closely with other collectors and lead collectors in completing claims billing and follow-up collection activities. Completes projects as requested by patient accounts manager or patient accounts supervisor. Adheres to company and department attendance, basic work requirements, and other policies and procedures. Experience 1 year of experience in insurance billing or collections, with a general knowledge of hospital business office functions Preferred Qualifications Some college 2 years of experience in insurance billing and/or collections, with a general knowledge of hospital business office functions Knowledge of key Children's Healthcare of Atlanta patient accounting applications, e.g., Epic Resolute, Dentrix Dental, Clearinghouse, or comparable system Education High school diploma or equivalent Certification Summary No professional certifications required Knowledge, Skills, and Abilities Knowledge of third-party requirements and policies, including Medicaid, Managed Care, Blue Cross Blue Shield, care management organizations, health maintenance organizations, preferred provider organizations, commercial payors, and self-pay Must have excellent telephone communication and customer service skills Excellent written and verbal communications skills Familiar with medical terminology, including diagnosis and procedure codes Must be able to meet department/individual goals Must be able to type 45 words per minute Must be able to operate personal computer-based systems, including working knowledge of word processing, spreadsheet, and billing software Job Responsibilities Performs daily billing of claims to third-party insurance following the guidelines of the UB04 and HCFA 1500 manual. Ensures that special billing needs by payor are performed to prevent denial of claims and delay in payment. Prepares and submits all final bill claims, secondary claims, rebills, and late charges on a daily basis, maintaining a current status. Performs routine follow-up on unpaid insurance claims, taking appropriate action to resolve problems causing delay in reimbursement. Documents all telephone and correspondent communications with third-party payors and guarantors thoroughly via online activity codes. Prioritizes and works proactively on accounts in assigned work queue to ensure all accounts are submitted in a timely manner. Complies with department workflows and routines. Contacts guarantors and other insured parties when additional information is needed and takes appropriate action to resolve any delay in reimbursement. Works correspondence daily, including adding Medicaid eligibility to self-pay and commercial accounts. Works returned mail on high-dollar accounts and correspondences from third-party payors. Takes appropriate action to resolve all insurance, bad debt, and/or self-pay unpaid balances. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1575 Northeast Expy NE Job Family Patient Financial Services

Posted 30+ days ago

Billing And Membership Operations Coordinator-logo
RE/MAX Real EstateDenver, CO
Position Title: Billing and Membership Operations Coordinator Job Summary This role will be instrumental in supporting office membership and billing functions for all internal and external customers. The position will focus on researching requests, providing system training, correcting statistical data relative to associate commissions, office transactions and volumes, performing account reconciliations and billing/payment application. Additionally, this role will provide support to the regional staff, offices, and internal departments. Success Profile Provides exceptional customer service/support to all Owned, Independent and Global offices. Problem-solving all issues related to statistical data or billing to resolve customer issues timely. Collaborates with internal departments to meet customer needs; Region Development, Accounts Receivable, etc. Analyzes and reconciles all statistical data/billing discrepancies identified by offices/regional services. Generates financial reports that are clear and easily understood based on the specific requests from customers. Inputs and manages Sales Associate demographic information and statistical data relative to associate commissions, office transactions and volumes provided by Offices in a given territory, in a specific timeframe. Accounts for all Franchise Income orders to ensure revenue is recognized accordingly Other Duties as assigned. Qualification Criteria Education: Bachelor's Degree or Equivalent experience Years of Experience: 1-3 Years Standard Knowledge, Skills and Abilities: Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress Hire Range/Rate: $50,000 - $55,000 base + bonus potential Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. As measured by transactions sides Application Deadline: Sept 15, 2025

Posted 1 week ago

A
AprioArlington, VA
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Revenue Cycle team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Billing Analyst to join their dynamic team. This role will work closely with Partners and Managers within Aprio to ensure accurate and timely processing of billing. As a Billing Analyst at Aprio, you will spend your days playing to your strengths in both follow-up and follow-through. Your ability to manage details and work independently within deadlines will lead to success at Aprio. Position Responsibilities: Manage the billing cycle process for assigned partners/managers. Liaison between partner/manager and the centralized collections team. Calculate monthly billing targets and maintain YTD actuals. Create, process, and send invoices for assigned accounts. Supervise the drafting of invoices by billing clerks. Analyze and manage unbilled completed work and understand the reason for work unbilled. Meet monthly deadlines to help achieve Aprio's financial goals and objectives. Resolve billing matters internally and externally. Monitor invoice aging reports and assist with resolving payment delays. Schedule and lead meetings with partners and team members, assisting with billing to review client billing, client accounts receivables, and other topics as appropriate. Contribute to process improvement efforts to simplify and centralize the billing process for the firm. Qualifications: Minimum of 3-5 years of relevant experience Previous experience with billing for professional services firms is preferred Understand time-based WIP Advanced skill level with Microsoft Excel (pivot tables and graphs) Proficiency with Microsoft Word, PowerPoint, and Outlook Excellent communication skills, both written and verbal, are a must Ability and willingness to learn new software applications as applicable Solid analytical and problem-solving skills Ability to multitask and prioritize, including managing both projects and day-to-day tasks. Attention to detail and well-developed organization skills Associates degree or higher in accounting, finance, or a related field is a plus and/or equivalent work experience Position may require some travel to offices to lead training and implementations Preferred Skills: Accounting, legal, or consulting experience Microsoft PowerBI experience is a plus Experience in change management Why work for Aprio: Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. Perks/Benefits we offer for full-time team members: Medical, Dental, and Vision Insurance on the first day of employment Flexible Spending Account and Dependent Care Account 401k with Profit Sharing 9+ holidays and discretionary time off structure Parental Leave - coverage for both primary and secondary caregivers Tuition Assistance Program and CPA support program with cash incentive upon completion Discretionary incentive compensation based on firm, group and individual performance Incentive compensation related to origination of new client sales Top rated wellness program Flexible working environment including remote and hybrid options What's in it for you: Working with an industry leader: Be part of a high-growth firm that is passionate for what's next. An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients. A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture. Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally. Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement. Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYER Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

Posted 2 weeks ago

Perioperative Billing Coordinator, Full-Time (Onsite)-logo
Surgery PartnersAddison, TX
GENERAL SUMMARY OF DUTIES: The Perioperative Billing Coordinator's primary duties for this position will be to review the nurses implant log for discrepancies, match the products from the implant log to the purchase orders and input implant log information into the patient's record for charging and tracking purposes. REQUIREMENTS: High School diploma required and/or equivalent Minimum one-year previous experience in medical billing Proficient in MS office applications which include Outlook, Word, Excel, and PowerPoint. Certification as Surgical Technologist preferred. Perioperative operations experience preferred ESSENTIAL FUNCTIONS: Reviews patients' implant log and purchase orders for accuracy and coordinator with all appropriate parties to correct discrepancies. Inputs all items on implant log onto patients' records for charges and tracking purpose. Completes daily audits of cases completed by fellow Perioperative billing coordinators. Logs and notify appropriate staff members of incorrect charges or lot/serial number correction. Scan all daily cases once audits have been completed. Oversee monthly storage for implant records for off sight storage. Assist with getting quotes from vendors for fixed fee procedures and logging them in the quotes spread sheet, then logs the actual cast cost after completion on spread sheet. Issue purchase orders as needed to complete daily department operations. Work with vendors on invoicing issues to resolve billing discrepancies. Assists with departments projects if requested. PHYSCIAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis. The employee must be able to stand and/or walk at least five hours per day. The employee must be willing to travel to all PT Clinics WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Posted 2 weeks ago

E-Billing Specialist-logo
Fox RothschildSarasota, FL
As a member of the Accounting Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. ESSENTIAL FUNCTIONS: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. ADDITIONAL FUNCTIONS: Other accounting duties and special projects as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required. Experience: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Knowledge, Skills, & Abilities: Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Ability to prioritize and take initiative to assist as needed. Strong oral and written communication skills and accuracy are a must. Must be proactive, work well under pressure and excel in a fast-paced environment. Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability

Posted 30+ days ago

Accounts Receivable Healthcare Billing Specialist-logo
Berkshire HealthcareHartford, CT
Integritus Healthcare is a long-term Care, Senior Living and Housing company located in the Berkshires with locations throughout Massachusetts. Integritus Healthcare lives its core values of integrity, compassion, teamwork, excellence, and stewardship. We are looking for a Experienced Healthcare Billing Specialist to join our team. This position has competitive salary as well as a prime benefit package. Please don't forget WEEKLY PAY! Do you have third-party reimbursement experience? You will be an integral part of our accounting team at Integritus Healthcare. If so, please apply and join the dynamic team at Integritus Healthcare. Are you skilled at collection techniques and knowledgeable with accounting principle, analysis, billing, follow up and collection of all assigned facilities patient receivables? This is accomplished by using knowledge of third-party reimbursement, Integritus Healthcare policies and collection techniques and accounting principles to insure the timely financial resolution of each account. Other Requirements: o Demonstrate ability to work within deadlines and prescribed time frames. o Demonstrate ability to work on multiple tasks simultaneously. o Demonstrate effective interpersonal skills dealing with coworkers and the public. o Excellent communication skills, including telephone etiquette. Previous experience working with Medicare and Medicaid. o Previous Keane Ram computer experience desirable. o Demonstrate ability to complete tasks on a timely basis with minimum supervision. o Ability to preserve confidential nature of work subject. o Demonstrate experience in excel and word documents. Job Type: Full-time

Posted 3 weeks ago

Pre-Billing & Claims Assoc I (Days)-logo
UMass Memorial Health CareWorcester, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Schedule Details: Monday through Friday Scheduled Hours: 8am-4:30 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5418 Pre Billing and Claims Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Supports the timely and accurate submission of claims using provided reference material to resolve claim edits supporting timely claim submission. I. Major Responsibilities: Prioritizes standards and guidelines to perform pre-billing and claims submission processes utilizing assigned work queues. Sorts, distributes and processes primary and secondary paper claims. Ensures appropriate attachments are included leveraging available technology if possible. Documents action taken as appropriate in the Hospital Billing revenue cycle management system. Submits electronic claims using the claims submission system in accordance with payer requirements. Resolves edits in the claim submission application. Uses provided reference material to troubleshoot edits and gain additional understanding of payer claim submission requirements. References payer websites as needed to acquire knowledge and understanding of appropriate follow up actions. Communicates and works with other team members collaboratively to understand and resolve claim edits and issues. Escalates trends and additional edits internally, to promote claim accuracy and quality applicable to Hospital Billing Revenue Cycle management system, claim submission system, and payor claims processing systems. Utilizes payer websites to identify claim submission requirements and communicate accordingly. Works specialty claims according to instruction and work with departments to resolve issues on a timely basis. Meets established productivity standards. Facilitates and promotes the sharing of knowledge and content throughout departments. Participates in cross training to optimize billing resources. Maintains and fosters an organized, clean, and safe work environment. Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group's achievement of goals and to help foster a positive work environment. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc. Standard Staffing Level Responsibilities: Complies with established departmental policies, procedures and objectives. Attends variety of meetings, conferences, seminars as required or directed. Demonstrates use of Quality Improvement in daily operations. Complies with all health and safety regulations and requirements. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. Maintains, regular, reliable, and predictable attendance. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: High School diploma Experience/Skills: Required: Previous Revenue Cycle knowledge in one of the following areas including PFS, Customer Service, Cash Posting, Financial Assistance, Patient Access, HIM/Coding and/or 3rd party Reimbursement. Ability to perform assigned tasks efficiently and in timely manner. Ability to work collaboratively and effectively with people. Exceptional communication and interpersonal skills. Preferred: One or more years of experience in health care billing functions. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Posted 1 week ago

Field Billing Coordinator-Ries-logo
Republic Services, Inc.Victoria, TX
POSITION SUMMARY: With general direction, this role performs a variety of routine and non-routine complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts with complex billing arrangements due to contractual or statutory requirements. PRINCIPAL RESPONSIBILITIES: Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system. Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction. Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies. May calculate and prepare manual billings for non-routine, complex billing arrangements. May gather and summarize supplemental billing information to accommodate customer billing requirements. Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedure. Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings. Performs basic and routine research to resolve differences or unidentified/misapplied payments. Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments sent to the lock box or corporate office. May accept credit card payment from customers over the phone and process recurring payments. May complete customer set up in company billing system(s). May act as a resource for less experience personnel within the division or other divisions. This includes answering questions and providing training and support for others. Performs other job-related duties as assigned. QUALIFICATIONS: Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry. A thorough knowledge and understanding of billing transactions and processes. MS Excel skills at an intermediate level. Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner. The ability to effectively interact and communicate with division managers as well as customers in a professional manner. Must be able to demonstrate initiative to thoughtfully research and follow up on non-standard situations to ensure compliance with company policies and procedures. Good math aptitude and the ability to work accurately with numbers are essential. MINIMUM QUALIFICATIONS: High school diploma or G.E.D. 18 months of related billing experience. Rewarding Compensation and Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers' expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION Barron's 100 Most Sustainable Companies CDP Discloser Dow Jones Sustainability Indices Ethisphere's World's Most Ethical Companies Fortune World's Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global

Posted 2 weeks ago

H
Hippo InsuranceAustin, TX
Title: Billing Manager Location: Austin, TX (Hybrid) Reporting To: Manager, Compliance & Customer Resolution About Hippo: Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We'll also help you find coverage for everything life brings-from auto to flood-reimagining how you care for your home. About This Role: We are seeking a strategic, detail-oriented Billing Manager to oversee and continuously enhance our billing operations. In this role, you will lead a team of billing specialists, ensure the accurate processing of premium payments, and resolve complex billing challenges. You will collaborate cross-functionally with Finance, Claims, Compliance, IT, and Operations to implement scalable billing solutions that uphold regulatory compliance and drive business impact. You'll be responsible for departmental budgeting, process improvement through data analytics, and the development of performance monitoring tools that elevate accuracy and efficiency. About You: You are someone who brings innovation, clarity, and a customer-centric mindset to billing practices-equally comfortable diving into the details as you are influencing stakeholders and shaping strategy. You thrive in a fast-paced, dynamic environment and are passionate about driving operational excellence, mentoring teams, and improving the customer experience. What You'll Do: Develop new functions and associated processes by proactively identifying opportunities for systematic improvements and introducing automation to enhance efficiency Lead and manage all billing operations with a focus on accuracy, compliance, and efficiency Supervise, coach, and support billing specialist(s) to foster growth and performance Oversee account processing, crediting, and premium payment reconciliation Resolve complex billing issues, including regulatory inquiries and stakeholder concerns Drive innovation by identifying and implementing process improvements in billing logistics Identify and correct billing errors to maintain data integrity Collaborate with cross-functional teams to support billing-related workflows Maintain accurate billing records, including registration, batching, and coding Partner with audit teams to validate bills and supporting data. Champion quality billing practices and ensure adherence to internal standards Manage department budget, track expenses, and provide variance analysis to leadership Create tools to monitor team productivity and identify improvement opportunities Ensure compliance with insurance regulations and internal policies Collaborate with IT and operations to enhance billing systems and automate workflows Leverage data to monitor performance and inform process enhancements Promote a client-centric billing experience that reduces errors and improves clarity Lead cross-functional initiatives with Finance, Claims, and Compliance to strengthen billing effectiveness Must Haves: Minimum of 3 years of experience working in a Property & Casualty insurance environment 5 years of relevant billing experience 5-7 years of relevant billing experience, including prior team leadership or management responsibility A self-starter mindset with the ability to work independently while collaborating effectively with others Strong problem-solving skills fueled by intellectual curiosity and a desire to make an impact Adaptability and a proactive mindset-you take initiative and follow through to drive meaningful results Comfort operating in a fast-paced, evolving, and dynamic work environment Advanced proficiency in Microsoft Office, particularly Excel (e.g., pivot tables, vlookups, modeling) Nice to Have: Bachelor's degree preferred Benefits and Perks Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with: Healthy Hippos Benefits- Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) Equity- This position is eligible for equity compensation Training and Career Growth- Training and internal career growth opportunities Flexible Time Off- You know when and how you should recharge Little Hippos Program- We offer 12 weeks of parental leave for primary and secondary caregivers Hippo Habitat- Snacks and drinks available for onsite employees Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo's People Team to make the need for an accommodation known.

Posted 3 weeks ago

Ar/Billing Associate II-logo
Global Payments Inc.Columbus, GA
Summary of This Role Performs duties necessary for preparing bills, invoices, statements, and vouchers for payment. Monitor the operation of systems to ensure the accuracy of billing information entered into the system and effective delivery of billing information to customers. Reconciles bills, checks balances, follows up on discrepancies. Assist with developing solutions to billing problems and testing the accuracy of system modifications designed to accommodate these solutions. What Part Will You Play? Performs routine/non-routine billing operations for moderately complex clients, participates in the set-up and preparation of invoices, obtains billing approval and calculates incoming fees due using current technology to maximize effectiveness and accuracy of existing systems. Monitors the operation of systems to ensure the effective delivery of billing information. Enters client's billing information and contract terms into the system. May review data entry of less experienced Billing Analysts. Participates in the periodic contract review process by examining the first invoice for accuracy with the client's contract terms. Participates in the validation of invoicing to company's balance sheet. Analyzes data to ensure invoicing corresponds with balance sheet reporting. Audits sales sheets to ensure all products have been billed for. Reports discrepancies. Maintains and compiles required documentation for audits. Acts as a contact for internal/external clients, researching, identifying, and resolving routine to moderately complex billing discrepancies or variances. Assists with developing solutions to billing problems and testing the accuracy of system modifications designed to accommodate these solutions. Maintains the issues resolution process. Researches methods to improve performance and quality to assist in the creation of preventative action plans. What Are We Looking For in This Role? Minimum Qualifications High School Diploma or Equivalent Typically Minimum 2 Years Relevant Exp Data analysis/Accounting experience Preferred Qualifications Bachelor's Degree Finance/Accounting What Are Our Desired Skills and Capabilities? Skills / Knowledge- Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. Job Complexity- Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations. Supervision- Normally receives little instruction on daily work, general instructions on newly introduced assignments. Oracle Fusion- Software used to maintain billing Excel- Required to upload/download data for analysis Trade Knowledge- Generally Accepted Accounting Principles (GAAP)

Posted 1 week ago

Billing Specialist (Medical)-logo
Jordan Valley Community Health CenterSpringfield, MO
Apply Job Type Full-time Description About Jordan Valley Community Health Center: Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community's health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare. Job Summary: The Billing Specialist is responsible for providing thorough and accurate collection of patient accounts. The Billing Specialist also aims to provide support for various departments as needed in the attainment of stated goals. In addition, the Billing Specialist will represent the clinic in all initial patient and insurance inquiries dealing with Patient Financial Services issues. Key Responsibilities: Assesses, tracks, and collects on patient account balances. Assist in verifying eligibility for Federally Funded Slide Fee Scale. Performs insurance and billing functions include verifying patient account information to insurance program specifications. Resolve routine patient billing inquiries and problems; follow up on balances due from payers. Ability to understand CDT coding. Electronic billing function, process charges, payments denials and adjustments. Performs insurance denial resolution. Monitors self-pay accounts, assesses need for internal collection action. Monitors collection letter process and sets up acceptable payment plans with patients. Researches old balances and works with patient account representatives to assist patients in accurate and satisfactory recovery of insurance benefits. Send weekly private balance statement/collection letters. Adjust accordingly for documented bankruptcies and NSF check issues. Responsible for maintaining and running the recurring credit card payments. Benefits Overview: Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc. Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages. Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses. Dental and Vision Coverage: Dental insurance through Cigna's DPPO network and vision coverage through EyeMed's Insight network. Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment. Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available. Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention. Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife. Pay on Demand Available Holidays: Nine paid holidays per year. Health Requirements: All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace. Application Process: Interested applicants should submit a resume and cover letter through the JVCHC career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled. Jordan Valley Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Requirements Qualifications: High school diploma or GED. ASC experience. Two years medical office reimbursement experience. Knowledge of reimbursement practices. Knowledge of CDT coding.

Posted 1 week ago

Insurance Biller/Physician Billing-logo
South Shore HealthWeymouth, MA
If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-19613 Facility: LOC0014 - 549 Columbian Street549 Columbian StreetWeymouth, MA 02190 Department Name: SHS Patient Accounts Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) The Third-Party Biller/Professional billing will accumulate data from Patient Access and Health Information Management for the purpose of submitting compliant third-party insurance and physician claims. Initiate all collection calls for payment on aged accounts receivable up to the point of self-pay collections. Generates reports for responsible insurance plans and maintains online collection worklists and online claims editing software for maximum efficiency. Ability to decipher reimbursement schemes for assigned insurances to complete the revenue cycle. We are looking for candidates with two years' experience in professional billing. Work Schedule: Monday through Friday, 8:00am- 4:30pm. This position has a hybrid option after 90 days. Key Job Responsibilities: Maintains up-to-date knowledge of all Federal, State and Insurance specific billing regulations, policies, procedures and code sets. Retains knowledge of Hospitals Credit Collection Policy. Notifies manager of any changes that would affect claim submission Evaluates daily claim file using online claim editing software for submission of 1500 claim forms. Initiate claim corrections as defined by insurance regulation and hospital policy. Evaluate unresolved accounts weekly, contact outside departments as needed and submit status to manager weekly to resolve unbillable accounts. Initiate collection of aged accounts receivable through an automated collector work list. Generate reports as needed for collection of aged accounts receivable. Accumulate at the beginning of each month or as requested a listing of unresolved/open accounts with aging greater than 120 days for manager review. Evaluate insurance reimbursement schemes as needed to verify that payments and adjustments have been accurately recorded. Communicate with patients as needed for additional insurance or other information needed in order to process a claim. Generate phone calls or letters as needed to obtain necessary insurance or other related information, prior to an account being placed in self-pay. Obtain proper verification of predefined patient demographic information and maintain documentation in order to verify identity. Technology- Embraces technological solutions to work processes and practices. Uses the API payroll system to enter time worked, sick days, vacations and holidays. Uses Epic to access and run reports. Uses Microsoft Outlook as a communication tool. Access provider web sites for verification of accounts. Safety Awareness- Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment. Successfully answers safety questions in the annual mandatory education packet. Maintains a neat, organized work environment. Adheres to respiratory etiquette guidelines. Other duties as required. Attends and participates in staff meetings, in-service meetings and other activities as related to job performance. Attend seminars, workshops and training sessions offered by providers. Job Requirements: Minimum Education High school graduate or above preferred. Minimum Work Experience 2 years of hospital and/or physicians billing required. Additional Skills, Knowledge, and Abilities: Excel, Word and windows-based computer skills are required Strong analytical skills needed to meet assigned objectives Working knowledge of standardized health care CPT, HCPC and ICD9 coding Competencies Does this employee provide any patient care related services? Yes _ __ No X__ Organizational Competencies Service The extent to which an employee demonstrates an understanding of the organizational and department's service standards and strives to achieve them, treats patients and families with dignity, compassion and respect at all times, and demonstrates courtesy in interactions with members of all departments and disciplines within the Hospital. Teamwork The extent to which an employee acts as a cohesive member of a work team and demonstrates appropriate interactions with all Hospital service providers. Communication Fosters an environment that nurtures collaboration, teamwork and mutual respect through effective communication, and demonstrates positive communication skills evidenced by effective working relationship. Respect For Others Takes actions that indicates a consideration for others and awareness of the impact of one's behavior on others, demonstrates respect for diverse backgrounds of all patients, families, and co-workers, and seeks accommodations. Time and Priority Management Optimizes use of time by efficiently using resources to identify barriers and balance priorities. Efficiently utilizes tools, resources, techniques and/or systems to organize tasks. Balances multiple priorities simultaneously, assuring the timely and accurate completion of each task, while maintaining quality standards. Quality Awareness/Performance Improvement The extent to which an employee demonstrates an understanding of their role in maintaining a commitment to quality. Quality is the consistent provision of safe, effective and satisfying care and services. Safety Awareness Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment. (Department and/or individual performance standards may also be addressed in essential functions of position.) Monday through Friday 8:00am- 4:30pm Responsibilities if Required: Education if Required: License/Registration/Certification Requirements:

Posted 30+ days ago

E-Billing Specialist-logo
Fox RothschildPittsburgh, PA
As a member of the Accounting Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. ESSENTIAL FUNCTIONS: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. ADDITIONAL FUNCTIONS: Other accounting duties and special projects as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required. Experience: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Knowledge, Skills, & Abilities: Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Ability to prioritize and take initiative to assist as needed. Strong oral and written communication skills and accuracy are a must. Must be proactive, work well under pressure and excel in a fast-paced environment. Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability

Posted 30+ days ago

Field Billing Coordinator-Environmental Solutions-logo
Republic Services, Inc.Palmer, AK
POSITION SUMMARY: With general direction, this role performs a variety of routine and non-routine complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts with complex billing arrangements due to contractual or statutory requirements. PRINCIPAL RESPONSIBILITIES: Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system. Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction. Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies. May calculate and prepare manual billings for non-routine, complex billing arrangements. May gather and summarize supplemental billing information to accommodate customer billing requirements. Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedure. Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings. Performs basic and routine research to resolve differences or unidentified/misapplied payments. Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments sent to the lock box or corporate office. May accept credit card payment from customers over the phone and process recurring payments. May complete customer set up in company billing system(s). May act as a resource for less experience personnel within the division or other divisions. This includes answering questions and providing training and support for others. Performs other job-related duties as assigned. QUALIFICATIONS: Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry. A thorough knowledge and understanding of billing transactions and processes. MS Excel skills at an intermediate level. Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner. The ability to effectively interact and communicate with division managers as well as customers in a professional manner. Must be able to demonstrate initiative to thoughtfully research and follow up on non-standard situations to ensure compliance with company policies and procedures. Good math aptitude and the ability to work accurately with numbers are essential. MINIMUM QUALIFICATIONS: High school diploma or G.E.D. 18 months of related billing experience. Rewarding Compensation and Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers' expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION Barron's 100 Most Sustainable Companies CDP Discloser Dow Jones Sustainability Indices Ethisphere's World's Most Ethical Companies Fortune World's Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global

Posted 3 weeks ago

Product Manager II, Payments And Billing-logo
EvgoLos Angeles, CA
About EVgo: EVgo (Nasdaq: EVGO) is one of the nation's largest public fast charging networks for electric vehicles. Our mission is to expedite the mass adoption of electric vehicles (EVs) by creating a convenient, reliable, and affordable EV charging network that delivers fast charging to everyone. EVgo's owned and operated charging network is growing rapidly, and we're working to triple our network size by 2025. We partner with multiple stakeholders including automakers; fleet and rideshare operators; retail hosts such as grocery stores, shopping centers, restaurants, gas stations, and more to make our vision of Electric for All a reality. The EV industry is one of the fastest growing industries in the country. Join us as we charge forward into an all-electric future. Software is an integral part in realizing this vision and we are hiring a software manager to play a leadership role shaping our future. Position Summary: We are looking for a talented and passionate Product Manager II to drive forward EVgo's payments roadmap. In this role, you will focus on creating robust, flexible, and user-friendly solutions for payment acceptance, processing, and reconciliation. You'll collaborate across engineering, finance, legal, customer support, and third-party vendors to continuously improve the customer payment experience while ensuring the platform is resilient, auditable, abides by best practices, and will scale with the growth of EVgo's network. You will help shape the roadmap for customer-facing payment methods (such as credit/debit cards, charging credits, wallets, and other third-party payments) and backend operations (authorization, settlements, retries, refund workflows, and reconciliation) by having a strong understanding of the end-to-end payment user. This is a hands-on role with plenty of ownership, perfect for someone who understands the complexity of payment systems and wants to make an impact in a mission-driven industry. Responsibilities: Define and prioritize payment features, including optimizing payment method and payment processor integrations, transaction monitoring, retry logic, and preauthorization improvements Own the product lifecycle from discovery to deployment for features spanning EVgo's core billing platform and payment capabilities Collaborate closely with internal stakeholders and external partners to define requirements and ensure on-time, high-quality deliverables Monitor payment performance (authorization success, chargebacks, settlement timeframes) and identify opportunities for optimization Write clear user stories with the ability to curate and maintain more than one feature backlog and support multiple teams simultaneously Continuously advocate for our customers by delivering intuitive experiences and measuring the efficacy of the solution Coordinate closely with finance to ensure reconciliation accuracy, revenue completeness, and robust reporting Qualifications: 3-5 years of Product Management experience, with at least 2 years focused on payments or billing systems Deep understanding of payment processing, including card networks, transaction lifecycle (auth/capture/refund), and settlement mechanics Demonstrated experience working cross-functionally to define technical requirements, create feature roadmaps, and deliver end-to-end product solutions Must possess strong written and verbal communication skills, adapting communication style to suit the specific audience being addressed A track record of making data-driven decisions with measured success and shipping features that rarely require rework Proven ability to manage multiple initiatives in parallel while maintaining a high standard of quality and delivery Familiarity with agile methodologies and tools such as Jira and Confluence Desired Skills: Experience integrating with and maintaining PSPs or gateways (e.g. Braintree, Adyen, Stripe) Familiarity with tokenization, card updater services, onboarding, and fraud mitigation tools Experience launching and enhancing new digital payment methods Working knowledge of reconciliation best practices and financial reporting requirements A track record building partnerships with payment providers and/or financial institutions Bachelor's degree in Business, Computer Science, or a related field For job positions in CA, CO, and NYC, the estimated salary range for a new hire in this position is $105,000 USD to $165,000 USD. Actual salary may vary depending on job-related factors, including knowledge, skills, experience, and location. In addition to a competitive base salary, discretionary target cash bonus, and restricted stock units (subject to Board Approval). EVgo offers a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k).

Posted 4 weeks ago

Senior Accounts Receivable And Billing Analyst-logo
Car GurusBoston, MA
Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role Overview As a Senior Accounts Receivable & Billing Analyst, you'll serve as a vital link between Finance, Customer Success, and Sales Operations. In this role, you'll take ownership of the end-to-end billing and accounts receivable (AR) functions, helping to ensure accurate financial operations and a smooth customer experience. You'll work cross-functionally to streamline processes, drive efficiencies, and provide actionable insights that improve cash flow and strengthen internal collaboration. What You'll Do Own and manage incoming cash application across all payment types (Lockbox, EFT, Credit Card/ACH), following internal policies and procedures Reconcile cash activity between bank statements and ERP system data. Analyze trends in unapplied cash and credit balances to identify root causes and resolution paths. Maintain and monitor customer account balances, ensuring alignment with customer expectations. Perform daily reconciliations of AR-related bank accounts across multiple ERP platforms. Identify and implement automation and process improvement opportunities for billing and cash application functions. Support internal and external audits by ensuring adherence to operational, regulatory, and policy requirements. Handle a high volume of billing and payment-related transactions and inquiries. Analyze billing trends, customer behavior, and feedback to inform process improvements and enhance the customer experience. Act as a key liaison between the AR/Billing function and the Revenue, Accounting, and Sales teams. Develop and document standard operating procedures (SOPs) to ensure consistency and alignment with best practices. Define and report on key performance indicators (KPIs), building repeatable reporting to share performance trends with senior leadership. What You'll Bring Bachelor's degree in Accounting, Finance, or a related business field. 5+ years of hands-on experience in Accounts Receivable and/or Billing. Proficiency with ERP systems such as Zuora, NetSuite, or equivalent platforms. Advanced Excel skills with the ability to build and analyze reports. Strong customer service orientation and communication skills. Demonstrated success in identifying and implementing process improvements and automation. Exceptional accuracy and attention to detail, with strong organizational and problem-solving abilities. Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Posted 30+ days ago

Collections And Billing Analyst-logo
CalabrioMinneapolis, MN
Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience - where every interaction becomes an opportunity, and every insight drives meaningful change. Introducing Calabrio - The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed. We are looking for a Collections and Billings Analyst who will drive the collections and billings processes for reseller partners and customers, primarily in North America. The ideal candidate will have a background in accounting, finance, or business administration and high-growth global environment. This is a great opportunity for someone who is results driven and organized with strong communication skills. What you'll be doing: Reach out to customers to inquire about past-due payments Proactively manage billing requirements per customer contracts Collaborate across the organization to research and resolve customer inquiries Follow-up with customers and reseller partners on outstanding issues Follow billing policies and procedures to execute complex billing activities Update and maintain status reporting for past due accounts Other projects as assigned We're looking for: Ability to drive the collections and billings functions and achieve results Organization and prioritization of time and workload Follow-up with customers and partners to ensure issue resolution Collaboration across teams to research and resolve issues Timely and clear communication across multiple formats

Posted 3 weeks ago

Product Manager, Billing-logo
FIGMASan Francisco, CA
We're looking for an experienced Product Manager to evolve billing for enterprise growth. As the Billing Scale PM, you'll work closely with cross-functional partners on driving a roadmap of business-critical initiatives. You will be responsible for ensuring that Figma's billing systems are scalable, flexible, and compliant, while unlocking growth for our largest customers. You will also have a chance to be part of a fast-growing company that is hungry for innovation and an incredibly talented PM team to learn from and partner with! This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Work closely with your cross-functional partners to define and build a reliable and flexible billing platform Iterate on the core billing and payments infrastructure in partnership with Finance, Sales, Support, and Engineering, balancing business needs with long-term platform scalability Partner with other Figma product teams to power new monetization efforts and unlock sales levers Drive planning and prioritization, defining and tracking key metrics, and work closely with engineers to define feature functionality and execute against the roadmap We'd love to hear from you if you have: 3+ years of experience as a product manager Previous experience with billing / commercial systems Worked on products with a technical platform A track record of leading complex product launches that require alignment across many teams Excellent communication and analytical skills While not required, it's an added plus if you also have: Have deep user empathy for both internal and external customers You're an excellent verbal and written communicator. You're able to zoom in and out effortlessly based on the audience. You can rally and motivate a team behind a bold vision. Have an affinity for the fast-paced, changing environment of a start-up, a sense of humor and get-it-done personality At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Posted 30+ days ago

H

Billing Manager

Hatchify, Inc.New York City, NY

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Job Description

Billing Manager (SaaS) - New York, NY

About Hatch

At Hatch, we're building AI that doesn't just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we're scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagement.

About the Role

We are looking for a dynamic individual with proven experience in high-tech, fast-paced environments and a passion for simplifying complex processes. In this role, you will have the autonomy to design scalable solutions, accelerate your professional growth, and make an immediate impact across the organization.

You will enjoy:

  • A multifaceted role with full organizational visibility

  • Broad cross-functional collaboration

  • Direct exposure to senior leadership across the entire business

Stripe Billing & Subscriptions

  • Manage sophisticated Stripe subscription including metered usage, add-ons, parent-child relationships, trials, proration and consolidated invoicing.

  • Configure new products and promotional pricing in Stripe with precision.

  • Rapidly diagnose and resolve billing issues and customer disputes to minimize service disruption.

Accounts Receivable, Credits & Collections

  • Act as the primary liaison for all billing inquiries from Sales and Customer Success, handling credits, refunds, and invoice corrections from end to end.

  • Oversee invoice creation, distribution, payment application and write-off processes.

  • Proactively engage customers by phone and email to collect overdue balances and accelerate collections.

  • Optimize cancellation workflows for departing customers manage account wind-down, generate final invoices, and analyze termination data for continuous improvement.

Churn Management, Forecasting & Analysis

  • Identify churn drivers and develop forward-looking churn forecasts.

  • Collaborate with Customer Success to flag at-risk accounts and deploy targeted retention strategies.

  • Investigate churn cases, synthesize insights, and present both diagnostic metrics and prescriptive recommendations to the executive team.

Reporting & Business Analysis

  • Produce monthly and quarterly dashboards covering receivables health, churn trends, and subscription performance.

  • Translate data into actionable insights and deliver clear, concise presentations to the VP of Finance & Operations and senior leadership.

  • Proactively refine operational workflows and strengthen internal controls to support rapid scale and audit compliance.

BREX Spend Governance

  • Manage all employee BREX card activity, ensuring every transaction adheres to company expense policies.

  • Recommend and enforce best practices to optimize expense controls and employee spend behavior.

This role owns the end-to-end billing and receivables engine, playing a pivotal part in reducing churn, maximizing revenue, and enabling our continued expansion.

What We Offer

  • Competitive salary

  • Hybrid work environment (4 days/week in our NYC office)

  • Medical, dental, and vision benefits

  • 401(k) plan

  • Flexible PTO

  • Opportunity to build at the ground floor of a high-growth, mission-driven company

Why Hatch

  • Shape the future of AI-driven customer service

  • Build alongside founders and leaders who value speed, ownership, and ambition

  • Solve hard problems that impact real businesses and customers

  • Join a team of builders who care about great engineering, fast execution, and each other

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