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ActiveCampaignChicago, IL
As our next Billing Systems Analyst , you won't just be maintaining systems – you'll be at the forefront of driving financial integrity and scalability across our entire order-to-cash lifecycle. You will act as the key subject matter expert for our Zuora Billing and Revenue platforms, partnering directly with Finance, Product, and Engineering to architect billing solutions that support our global expansion and ambitious growth targets. This role is about translating complex business and financial strategy into optimized system configurations, ensuring every transaction is accurate, efficient, and compliant. Your contributions will directly impact our financial reporting, close timelines, and overall operational performance. On a typical day, you might: Serve as the subject matter expert for Zuora Billing and Zuora Revenue, translating complex business requirements from Finance, Sales, and Product into scalable and compliant billing system configurations. Configure and maintain all aspects of Zuora, including the product catalog, invoice templates, workflows, approval logic, and discount structures, ensuring accuracy for new product launches and changing business models. Collaborate cross-functionally with Engineering and Revenue Operations to define, validate, and ensure the integrity of integrations between Zuora, CRM, ERP, and payment systems throughout the order-to-cash process. Drive continuous improvement initiatives by building and optimizing Zuora Workflows to automate manual billing tasks, streamline month-end close activities, and enhance overall operational efficiency. Partner closely with the Finance and Accounting teams to ensure accurate revenue recognition mapping (ASC 606 / IFRS 15) for all charges and accounting codes, supporting audit and compliance reviews. Monitor and maintain data integrity across subscriptions, accounts, and transactions, providing analytical insights and reporting on billing accuracy, automation coverage, and close timelines. The ideal candidate will bring: 3+ years of hands-on experience in billing operations, finance systems, or order-to-cash in a SaaS company. Extensive hands-on experience with Zuora Billing and Zuora Revenue is a must. Deep understanding of the entire subscription lifecycle (new business, renewals, amendments, cancellations) and associated financial implications. Proven knowledge of revenue recognition principles (ASC 606 / IFRS 15) and the ability to map financial logic into system configurations. Proficiency with Zuora Workflows (including the ability to build, test, troubleshoot, and optimize them) and experience with Zuora Data Queries and Data Loader/Uploader. Exceptional analytical skills and comfort working with large data sets (experience with SQL, Excel, or BI tools is a strong plus). A process improvement mindset focused on automation, scalability, and efficiency to enhance the company's financial performance. Experience supporting month-end close, audits, and compliance reviews, as well as troubleshooting and resolving payment declines, billing errors, and revenue issues. Excellent communication skills with the ability to effectively bridge technical discussions with non-technical business partners across Finance, Product, and Engineering. This base hourly range is equivalent to an annualized base compensation range of $75,995 - 104,493 assuming you worked a full-time schedule for the entire year (2080 hours). Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location. About ActiveCampaign: ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business. ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results. As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here . Perks and benefits: At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. Here are some of the benefits we offer: -Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm. -Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization. -Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO. -Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years. -Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support. ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law. Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Posted 30+ days ago
Starburst DataBoston, MA
$193,725 - $236,775 / year
About Starburst Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from startups to Fortune 500 enterprises in 60+ countries—rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data lakehouse. Wherever data lives, Starburst unlocks its full potential, powering data and AI from development to deployment. By future-proofing data architecture, Starburst helps businesses fuel innovation with AI. About the role: As a backend engineer for the Galaxy Product, you’ll work with Trino ’s original creators and experts to exceed our customers’ expectations for optimizing the core of Trino to run on public clouds, building a scalable platform for operating Galaxy and providing a rich set of features for customers to manage their bills and understand their usage of the product. Daily tasks will include developing new product features, supporting our product in production, and collaborating with stakeholders to support contracting and invoicing activities. The Billing & Usage Team’s mission is to deliver transparent, accurate, and user-friendly billing and usage insights that build trust, enable customer control, and support scalable growth. As a Backend Software Engineer at Starburst you will: Design, develop and operate features relating to collecting and presenting product usage data, preparing invoices, and billing our customers; Work cross functionally to ensure the best experience for our customers; Build and implement features across the product lifecycle, such as management tools for our internal deal desk, CI/CD pipeline integrations, integrations with 3rd party billing systems, and software libraries for transmitting usage telemetry; Provide considerate and timely review of your peers' pull requests and design proposals ; Participate in the on-call rotation for our production services; Some of the things we look for: 5-10 years prior experience developing distributed systems; Extensive software development experience with Java; Demonstrated experience with software engineering and design best practices; Prior experience with usage-based billing, telemetry stream processing, or time series databases is highly desirable; While this is primarily a backend development role, full stack experience with ReactJS is a plus! Demonstration of ownership, grit, and bias for action - core values at Starburst Ability to Travel : This role will require occasional in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events. Actual travel expectations may vary by role and business needs. Where could this role be based? This role is based in our Boston office and follows a hybrid model, with an expectation of being onsite 2-3 days per week. Salary range: Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range. Pay Range $193,725 — $236,775 USD Build your career at Starburst All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry – and the future. Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more. We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically. Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #BI-Remote
Posted 30+ days ago
Future Tech Enterprise, Inc.Westbury, NY
We have an opening for an Account Clerk to support billing and accounting operations. This role focuses on invoicing, account reconciliation, and maintaining accurate financial records. The ideal candidate will be detail-oriented, comfortable working with multiple software applications, and able to communicate effectively with customers and vendors. This is an on-site position in Westbury, NY. The work hours are Monday- Friday 8:00a- 4:00p. Our benefit package includes Medical, Dental and Vision Insurance; 401k with company contribution and PTO. Key Responsibilities Prepare and process invoices accurately and in a timely manner. Perform account reconciliations to ensure accuracy of billing and payment records. Work with multiple accounting and billing software applications to manage data and generate reports. Communicate with customers and vendors to resolve billing inquiries and discrepancies. Maintain organized records of invoices, payments, and reconciliations. Assist with preparing financial reports and supporting documentation for audits or internal reviews. Collaborate with the billing team and other departments to ensure smooth workflow and compliance with company policies. Qualifications High school diploma or equivalent (Associate degree in Accounting or Business preferred). 2 or more years of experience in billing, invoicing, or accounting support. Proficiency with Microsoft Excel and familiarity with accounting software. Strong attention to detail and accuracy in data entry and financial recordkeeping. Excellent organizational and time management skills. Ability to work with multiple systems and adapt to new technologies quickly. Good communication and customer service skills for interacting with clients and vendors. Problem-solving skills for resolving billing discrepancies and account issues. Knowledge of basic accounting principles and reconciliation processes. #LI-onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Powered by JazzHR
Posted today
West Coast WoundBurbank, CA
About Us TAD Investment Group operates a growing network of multidisciplinary clinics providing pain management, rehabilitation, and personal injury care. Our practices serve a mix of health insurance and PI patients, and we’re committed to efficient, compliant billing practices that support excellent patient care and sustainable growth. Position Summary We are seeking an experienced Billing Manager to lead revenue cycle operations across our clinics. The role is responsible for ensuring accurate coding, efficient claims processing, and strong oversight of accounts receivable and collections. This position requires hands-on RCM expertise, team leadership, and the ability to drive accountability through metrics and reporting. Key Responsibilities Oversee all billing workflows: charge entry, coding (CPT/ICD-10), claim submission, payment posting, and collections. Monitor accounts receivable and aging; implement strategies to improve cash flow and reduce A/R days. Track denials, lead appeals and resubmissions, and reduce write-offs. Establish and report on KPIs (denial rates, A/R days, clean claim rate, staff productivity). Ensure compliance with payer requirements, HIPAA, and all regulatory standards. Supervise and develop billing staff, including training, coaching, and performance reviews. Partner with clinic leadership to resolve billing issues and support revenue growth. Serve as the point of contact for insurers, auditors, and vendors. Manage personal injury billing workflows including lien verification, settlement follow-up, and coordination with attorneys. Required Qualifications Minimum 5 years of medical billing / revenue cycle experience, with at least 2 years in a leadership role. Strong knowledge of coding, payer rules, and reimbursement processes. Proven ability to manage staff and hold a team accountable through metrics. Excellent organizational, problem-solving, and communication skills. Experience with EMR and billing systems; strong Excel/reporting skills preferred. Skills & Competencies High attention to detail and accuracy. Strong leadership and team-building skills. Data-driven approach with ability to implement process improvements. Comfortable in a fast-paced, multi-clinic environment. Performance Metrics (Examples) Denial rate and resolution time. Clean claim rate. Days in A/R and overall collections. Staff productivity and accuracy. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person Powered by JazzHR
Posted today
The Kidney Experts, PLLCJackson, TN
Medical Billing Assistant Summary The medical billing assistant is responsible for aiding the Billing Manager in processing medical claims, working claim denials, assessing insurance discrepancies, and posting primary and secondary payments. Duties and Responsibilities Preparing and submitting billing data and medical claims to insurance companies Ensuring each patient's medical information is accurate and up to date Preparing bills and invoices and document amounts due to medical procedures and services Bookkeeping responsibilities through QuickBooks Online Job Characteristics Steady, even pace to promote accuracy and quality of work Repetitive routines Complete set of procedures and tasks completed before new ones are begun Technical/analytical focus Work within established systems, standards, and procedures Communication based on job knowledge and expertise Decision-making within a clearly defined job scope Focused on job knowledge and expertise Helpful, supportive communication with management and peers Collaborative approach in the structured job environment Ability to advance within the organization The ideal candidate would possess Strong communication skills Self-motivated Basic knowledge of the insurance process Detail-oriented Ability to multitask Ability to work well alone and in a group setting Excited to learn and be a part of an outstanding team Some experience with QuickBooks Online or Xero accounting software Benefits 100% coverage of your vision and dental insurance beginning the 1st of the following month 100% coverage of your health up to 500 dollars/month beginning the 1st of the following month 3% towards a 401k after six months of employment 1-week of PTO accrued over the year that increases after your initial year of employment 1-week sick leave accrued over the year; can be used for family members as well Short-term disability after one month of employment Long-term disability after one month of employment $50,000 Life Insurance Policy NO EXPERIENCE PREFERRED!
Posted 30+ days ago
Professional Dental & OrthodonticsLindon, UT
$22 - $25 / hour
Dental Billing Specialist Location: Corporate Office 1172 North County Blvd. Lindon, UT Employment Type: Full-Time Starting Pay: $22-25 (based on experience) Position Overview We are seeking an experienced Dental Billing Specialist to join the corporate office of our growing dental organization. This role will support multiple dental practices, ensuring accurate billing, Medicaid compliance, and efficient revenue cycle operations. The ideal candidate is detail-oriented, organized, and comfortable managing billing-related projects across teams. Key Responsibilities Manage and process dental insurance claims with a strong focus on Medicaid Utilize Open Dental software for billing, claims submission, payment posting, and reporting Review and resolve claim denials, underpayments, and rejections in a timely manner Ensure compliance with Medicaid regulations and payer guidelines Coordinate and manage billing-related projects, including workflow improvements and system updates Communicate with dental offices, insurance carriers, and internal leadership regarding billing issues Analyze accounts receivable and identify trends or areas for improvement Assist with training and support for office staff related to billing processes Maintain accurate documentation and reporting for corporate leadership Required Qualifications Minimum 2 years of dental billing experience Hands-on experience with Open Dental Strong working knowledge of dental billing Experience managing or assisting with projects in a billing or revenue cycle environment Excellent organizational and problem-solving skills Ability to manage multiple priorities across multiple locations Strong written and verbal communication skills Preferred Qualifications Experience working in a corporate or multi-location dental organization Familiarity with additional dental insurance carriers and payer portals Leadership or training experience in billing operations Benefits Competitive hourly pay starting at $25/hour Full-time schedule Health and dental benefits Paid time off and holidays after one year of employment Opportunities for growth within a corporate dental organization How to Apply Interested candidates should submit their resume and a brief summary of their dental billing experience, including Open Dental and Medicaid experience.
Posted 6 days ago
Wisdom Teeth GuysHighland, UT
Join our awesome team! Please send a cover letter with your resume when applying ~ Wisdom Teeth Guys seeks a customer service oriented patient coordinator to manage patient calls on our billing extension and provide administrative support for the insurance and accounting teams. This person will be taking inbound calls from patients regarding their insurance, a statement received for a balance they owe, questions about a refund or credit on their account, and other billing/insurance related items. You will also be getting the mail and sending patient statements and providing support to the insurance team in other aspects of dental billing. The right person will be able to do some work hours remotely from home (if you meet the requirements for working from home) but will need to be able to work in office at least 2 days a week. Required Skills: Detail oriented Great phone communication skills Dental insurance knowledge Fast learner If you want to be part of a growing company with great atmosphere and fast pace, have a flexible schedule, and be able to work from home part of each week, we are the perfect fit for you! This is a full time position 30-32 hours per week with accrued PTO.
Posted 30+ days ago
ECPChicago, IL
ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities across the country. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. As a Software Implementation Specialist - Billing, you will lead new customers through the successful implementation of ECP’s platform, with a primary focus on our Billing product. This role is critical to ensuring customers are onboarded efficiently, billing workflows are configured accurately, and financial operations are set up for long-term success across clinical, operational, and business teams. You will serve as the billing subject matter expert on the Implementation team, bringing a process-driven and detail-oriented mindset to each engagement. In this role, you will define and refine repeatable billing implementation processes, partner closely with Product, Engineering, and cross-functional stakeholders, and ensure a consistent, scalable onboarding experience for both customers and internal teams. Implementation Specialists act as the primary point of contact from sales close through go-live and early adoption. You will own implementation projects end-to-end managing timelines, leading training, troubleshooting complex billing scenarios, and proactively identifying risks that could impact adoption or customer confidence. Your ultimate goal is to accelerate time-to-value and position customers for long-term success on the ECP platform. What you'll do: Own end-to-end billing implementations, including system configuration, data validation, billing workflows, and customer training. Serve as the billing and financial operations subject matter expert during implementation, supporting financial system cutovers, gathering custom journal entry and reporting requirements, and supporting reconciliation needs for customer go-lives. Lead end-to-end accounting integration discussions with customers to define data flow, configuration requirements, and financial reporting impacts. Lead implementation project planning and execution, managing timelines, dependencies, risks, and stakeholder expectations to ensure high-quality delivery. Proactively identify and resolve billing-related issues that could impact revenue accuracy, financial reporting, or customer trust. Escalate high-risk items with clear context, financial impact, and recommended solutions. Drive rapid adoption by ensuring customers understand not only how to use the billing system, but why it supports their financial and operational objectives. Partner with Product and Engineering to provide informed feedback on billing functionality, edge cases, and scalability needs based on real-world customer implementations. Analyze implementation outcomes to surface insights, improve repeatability, and continuously refine implementation best practices. Maintain accurate and up-to-date implementation documentation, customer records, and project updates within CRM and project management tools. Act as a trusted advisor to customers, communicating confidently with operational and finance stakeholders via Zoom, email, phone, and occasional on-site visits. Requirements Bachelor’s degree required 2+ years of customer-facing experience in SaaS, fintech, healthcare tech, or financial systems 2+ years of hands-on experience implementing billing, payments, or financial operations software Proven project management skills managing scope, timelines, risks, and cross-functional dependencies in complex software implementations. Strong understanding of billing concepts such as invoicing, credits, payments, AR aging, journal entries, adjustments, and reconciliation Strong understanding of accrual accounting using debits and credits Experience leading software implementations or complex customer projects High attention to detail with the ability to balance accuracy and speed Excellent written, verbal, and executive-level communication skills Comfort working cross-functionally with Product, Engineering, Customer Success, and Support teams Experience with CRM, implementation and/or project management tools Experience with ECP or assisted living / healthcare billing systems is a plus Ability to travel up to ~25% based on customer demand
Posted 4 weeks ago
ICBDHallandale Beach, FL
Medical Billing Specialist—Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) EY Entrepreneur Of The Year® U.S. Overall Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Medical Billing Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims. Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams. Submit corrected claims, appeals, and additional documentation as required to secure reimbursement. Document all collection activities clearly and accurately within our systems. Monitor payor trends and escalate recurring issues to leadership. Meet or exceed daily, weekly, and monthly productivity and quality standards. Support special projects and process improvement initiatives as assigned. Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc. Status claims and add notes in the patient accounting system (CollaborateMD) Escalate any payor or client claim issues to department leadership Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied Update patient demographics and insurance information as needed Ability to meet KPI established metrics for productivity Qualifications Associate's degree (preferred) Behavioral health out-of-network billing: 3 years of experience Knowledge and experience with CollaborateMD EMR and billing software programs Experience with ABA therapy preferred Experience/knowledge with CPT and ICD10 codes preferred Claims denial experience with follow up from payers including appeals Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.
Posted 3 weeks ago
OptiSigns Inc.Houston, TX
Company Overview At OptiSigns , a Houston-based tech company, we're on a bold mission to become the #1 digital signage platform globally . We're a fast-growing, customer-obsessed team that values innovation, collaboration, and exceptional service . As we continue our rapid expansion, we’re looking for an energetic, tech-savvy self-starter to join our Customer Success team focusing on Billing, A/P, and A/R support . If you’re a problem-solver who thrives in fast-paced environments and wants to grow within a tech-forward company, this is your opportunity. The Role As a Customer Success – Billing (A/P & A/R) team member, you’ll be at the intersection of customer care, billing operations, and technical support . This is a hybrid role that combines financial accuracy with exceptional service, ensuring our customers are supported from invoice to resolution. Your tech background will help you quickly adapt to tools, automate tasks, and improve internal processes. You will work primarily with B2B customers , so professionalism, responsiveness, and clarity in communication are critical. You will frequently engage in phone and video calls —resolving billing issues, walking clients through payment processes, and coordinating with vendors or internal teams. Your ability to balance financial tasks with customer interactions will be key to your success. Key Responsibilities Customer Billing Support: Respond to billing-related inquiries from customers with professionalism and accuracy. Accounts Receivable (A/R): Generate and send invoices, monitor payments, and follow up on outstanding balances. Accounts Payable (A/P): Assist in processing vendor payments, ensuring accuracy and timely delivery. Reconciliation: Perform regular reconciliation of transactions, helping maintain clean and accurate records. Technical Assistance: Use internal tools and platforms (e.g., CRMs, invoicing systems) to support both customers and team operations; suggest or implement automations when possible. Customer Success Collaboration: Work closely with Customer Success Managers to ensure clients’ financial needs are met and issues are resolved quickly. Documentation & Process Improvement: Maintain organized records and help improve billing and finance-related processes as we scale. Cross-Functional Support: Occasionally assist with general administrative, finance, or tech tasks to support the broader team. Requirements Requirements Accounting/Finance Background: Experience with A/R, A/P, invoicing, or similar financial tasks preferred. Tech-Savvy: Comfortable using modern tools like CRMs, accounting platforms or able to learn quickly. Customer Focused: Passion for delivering an outstanding customer experience with clarity and empathy. Highly Organized: Able to manage multiple billing and finance tasks simultaneously without losing detail. Strong Communication: Clear written and verbal skills to explain complex billing topics in a friendly, accessible way. Self-Starter: Takes initiative, learns quickly, and seeks ways to solve problems independently. Resourceful: Creative in solving problems, overcoming obstacles, and finding better ways to get the job done. Strong Communication: Clear written and verbal skills, with energetic and friendly phone presence ; comfortable handling frequent calls and video meetings. Analytical Mindset: Ability to spot discrepancies, reconcile accounts, and streamline processes. Goal and KPI Driven: Motivated by clear targets and performance metrics; focused on achieving measurable results. Team Player: Collaborative attitude with a willingness to help out where needed. Benefits Why Join OptiSigns? Career Growth: This role offers a direct path into more senior Customer Success, Operations, or Finance roles as we scale. Dynamic Tech Environment: Work at the forefront of digital signage technology with a team that values innovation and continuous learning. Ownership & Impact: Be part of a fast-paced startup where your work makes a visible impact on our growth and customer experience. Great Team: Join passionate, driven professionals who care about doing great work and helping each other succeed. Benefits Health, Dental, and Vision Insurance Flexible Schedule & Work Environment Paid Time Off (PTO) Opportunities for Professional Development and Networking Fast-Paced, Fun Culture in a Growing Tech Company
Posted 30+ days ago
Kubicki DraperMiami, FL
Role Overview: The law offices of Kubicki Draper is seeking an experienced Billing Compliance Analyst, with two plus years of experience. Qualified candidates will have a paralegal background and familiar with examining billable time and identifying in-compliant work. The Billing Compliance Analyst will assist the accounting department with matters relating to billing and appeals. Responsible for maintaining good business relationships with the firm’s timekeepers and clients/carriers. Salary commensurate with experience. Your Day-to-Day: Serve as liaison for timekeepers and insurance carriers. Identify and solve billing issues. Develop training tools and implement compliance procedures. Review client cases to prepare billing language. Review billing guidelines. Requirements What You Bring: Two plus years Paralegal work experience preferred. Familiarity with timekeeping in insurance defense preferred. Advance knowledge of Microsoft Explorer, Outlook, Word and Excel. Must be flexible and have the ability to multitask and work well with others. Well organized with strong written and verbal communication skills. Benefits We offer competitive pay, top-tier medical insurance, 401(k) with matching, and much more. Why Join Us? Opportunity to Grow: We’re expanding fast and offer hands-on experience, mentorship, and real career advancement. Work-Life Balance: We value you - not just as an employee but as an individual. Enjoy hybrid flexibility, PTO, and wellness-forward programs. Long-Term Value: Over 20% of our team has been with us for 10+ years. We invest in your future – at every stage. Inclusive Culture: We’re not just a law firm—we’re a team. One that values collaboration, supports innovation, and champions diverse perspectives. In fact, over 70% of our attorneys come from diverse backgrounds, reflecting the communities we serve. At Kubicki Draper, we combine over 60 years of legal excellence with a modern, inclusive, and growth-oriented culture. With more than 250 attorneys across 12 offices, we are a trusted leader in trial, appellate, insurance defense, commercial, and real estate litigation. No matter where you are in your legal journey—from your first case to your hundredth—you’ll find the support, challenge, and opportunity to succeed. Kindly note: Direct applicants only. No phone calls or recruiters, please.
Posted 30+ days ago
Fawkes IDMWashington, DC
Responsibilities: Assist the E-Billing Manager and E-Billing team with all electronic on-boarding needs to include, client matter setup and mapping, timekeeper entry and mapping, diversity submission as required, and rate updates/maintenance in the various e-billing platforms utilized by the firm clients Transmit electronic billing via Ebilling Hub and various e-billing sites Responsible for recording and maintaining accurate phase, task, and billing codes Assist with bill preparation for more sophisticated e-bills and/or on-demand requirements as available (both manual & electronic) Maintaining and adding timekeepers to restricted lists in Time Entry software Send weekly reports to the Billing Team for un-submitted invoices and rejected invoices. Prepare invoices for usage of various e-billing sites Coordinate special client billing requests with E-Billing Manager Coordinate approval and implementation of special rate arrangements in collaboration with the Pricing and Project Management team and the Billing Compliance team Requirements 3+ years experience working in a professional services environment, law firm billing experience preferred. Experience with financial/billing software packages and Finance/Accounting organizational operations. Elite billing system experience preferred. Experience with electronic billing transmission on a variety of e-billing platforms, eBillingHub experience preferred. Ability to adhere and apply billing department policies and procedures. Proficiency in MS Office; strong knowledge of Excel required.
Posted 30+ days ago
Fawkes IDMWashington, DC
Responsibilities: Establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff, and clients to ensure compliance with both attorney and client specifications, managing all billing and collections processes from engagement to collections with tact, diplomacy, and effective negotiation skills. Primarily handling complex billing arrangements which may include client-level billing and collections. Training and mentoring billing specialists. Verifying rates with the rate analysts, reviewing, and implementing the outside counsel guidelines, monitors fee caps, tier discounts, and matter budgets; setting up and monitoring alerts; communicating with the firm’s Billing & Intake Committee regarding discounts, write-downs, and write-offs. Managing the prebill to the final bill process; ensuring that billing attorneys receive accurate prebills and that they return their prebills in a timely manner; submitting finalized bills/eBills in appropriate template format, adhering to the attorney and client specifications; and confirming the final bills have been submitted to the client and are posted in the accounting system. Collaborating with the eBilling Coordinators for new client account set-ups with eBilling requirements; collaborating with Accounting Systems Administrator to update appropriate fields according to client billing guidelines; submitting invoices electronically, taking accountability for successful submission, and troubleshooting issues; and proactively following-up regarding acceptance and timely payment of eBills. Communicating directly with clients as requested or as established, including following-up on collections and contacting clients as needed. Concisely communicating arrangements with attorneys and clients on their matters; providing clients with requested information on any special billing and or collection arrangements. Responding to all inquiries relating to same. Responding to inquiries relating to accruals, audits, and payment reports; recommending solutions based on billing trends relating to realization; and preparing ad hoc reports upon request. Requirements Four-year college degree preferred. Equivalent experience considered. Prior law experience in a law firm environment required. Prior law firm billing experience with strong proficiency in Excel, Word and Outlook. Aderant experience is a plus.
Posted 30+ days ago
Liberty Behavioral & Community Services, Inc.Culver City, CA
$24 - $27 / hour
Liberty Behavioral & Community Services, Inc., a leading provider of services for individuals with autism and developmental disabilities, is dedicated to fostering independence, inclusion, and personal growth for our participants. We are currently seeking a full-time experienced and detailed-oriented Billing Specialist to join our team. The Billing Specialist must be committed to delivering exceptional service and innovative solutions to ensuring the company stays ahead of the leading billing and timekeeping trends. Reporting to the Financial Controller, the Billing Specialist will be knowledgeable of all forms of insurance payments, billing and timekeeping systems, and able to calculate employee work hours timely and accurately. Auditing employee time, resolving discrepancies, monitoring absences, tracking employee attendance and turnover rates, and generating Key Performance Indicator (KPI) reports as needed are critical duties assigned to this role. Join us in making a difference in the lives of individuals with special needs while contributing to our organization's integrity and success. Key Responsibilities Manage and process billing using electronic systems Manage timekeeping process using electronic tracking system Review and verify AR billing data to ensure accuracy and completeness Maintain and process invoices, purchase orders (POs) Serve as company billing contact for external customers and agencies Reconcile billing discrepancies and resolve any issues related to billing Versed in making invoice calls to collect funds Maintain organized financial records and documentation for auditing purposes Collaborate with other departments to ensure seamless billing and timekeeping transactions Provide support and assistance to clients regarding billing inquiries Stay updated with industry regulations and best practices related to billing Ensures the company adheres to relevant labor laws and regulations Other duties as assigned Requirements Excellent interpersonal and communication skills Excellent time management skills with proven ability to meet deadlines Experience in the healthcare and homecare is a plus Familiar with regional center processes and procedures is a plus Certification in billing or related field Proven experience as a Billing Specialist or in a similar role Proven experience as a timekeeper Proficiency in using various insurance billing systems Proficiency in MS Office, particularly Excel Knowledge of relevant laws and regulations related to billing Strong attention to detail and accuracy in financial data management Ability to work independently and as part of a team Benefits 401(k) Match Health, Dental, Vision, Life Insurance Pay Range $24hr - $27hr
Posted 4 weeks ago
Long Island SpeechStony Brook, NY
$20+ / hour
Our speech therapy practice is looking for a motivated, responsible individual to join our insurance and billing department in our Stony Brook office. We have positions available Full time, Part Time, Saturday with flexible hours. Requirements Responsibilities of the job will include, but are not limited to: Calling Insurance Companies Checking Insurance Benefits Patient Authorizations Communicating With Doctors’ Offices Answering Patient’s / Insurance Company’s Inquiries Billing Patients Posting Payments Aging Reports Creating Spreadsheets Qualifications Meticulous and thorough work ethic Organized with exceptional time management skills Able to multitask with complete follow through Excellent communication skills via phone and email/written correspondence Accurate data entry Good internet skills with knowledge of word and excel Benefits Medical with a flex spending card; Dental & Vision (for full time employees) 401K (for full time employees) Paid Time Off (for full time employees) Compensation: $20+/hr depending upon experience Submit resume to: hr@lispeech.com
Posted 30+ days ago
ICBDFort Lauderdale, FL
Medical Billing Specialist—Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) EY Entrepreneur Of The Year® U.S. Overall Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Medical Billing Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims. Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams. Submit corrected claims, appeals, and additional documentation as required to secure reimbursement. Document all collection activities clearly and accurately within our systems. Monitor payor trends and escalate recurring issues to leadership. Meet or exceed daily, weekly, and monthly productivity and quality standards. Support special projects and process improvement initiatives as assigned. Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc. Status claims and add notes in the patient accounting system (CollaborateMD) Escalate any payor or client claim issues to department leadership Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied Update patient demographics and insurance information as needed Ability to meet KPI established metrics for productivity Qualifications Associate's degree (preferred) Behavioral health out-of-network billing: 3 years of experience Knowledge and experience with CollaborateMD EMR and billing software programs Experience with ABA therapy preferred Experience/knowledge with CPT and ICD10 codes preferred Claims denial experience with follow up from payers including appeals Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.
Posted 3 weeks ago
ECPMadison, WI
ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities across the country. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. As a Software Implementation Specialist - Billing, you will lead new customers through the successful implementation of ECP’s platform, with a primary focus on our Billing product. This role is critical to ensuring customers are onboarded efficiently, billing workflows are configured accurately, and financial operations are set up for long-term success across clinical, operational, and business teams. You will serve as the billing subject matter expert on the Implementation team, bringing a process-driven and detail-oriented mindset to each engagement. In this role, you will define and refine repeatable billing implementation processes, partner closely with Product, Engineering, and cross-functional stakeholders, and ensure a consistent, scalable onboarding experience for both customers and internal teams. Implementation Specialists act as the primary point of contact from sales close through go-live and early adoption. You will own implementation projects end-to-end managing timelines, leading training, troubleshooting complex billing scenarios, and proactively identifying risks that could impact adoption or customer confidence. Your ultimate goal is to accelerate time-to-value and position customers for long-term success on the ECP platform. What you'll do: Own end-to-end billing implementations, including system configuration, data validation, billing workflows, and customer training. Serve as the billing and financial operations subject matter expert during implementation, supporting financial system cutovers, gathering custom journal entry and reporting requirements, and supporting reconciliation needs for customer go-lives. Lead end-to-end accounting integration discussions with customers to define data flow, configuration requirements, and financial reporting impacts. Lead implementation project planning and execution, managing timelines, dependencies, risks, and stakeholder expectations to ensure high-quality delivery. Proactively identify and resolve billing-related issues that could impact revenue accuracy, financial reporting, or customer trust. Escalate high-risk items with clear context, financial impact, and recommended solutions. Drive rapid adoption by ensuring customers understand not only how to use the billing system, but why it supports their financial and operational objectives. Partner with Product and Engineering to provide informed feedback on billing functionality, edge cases, and scalability needs based on real-world customer implementations. Analyze implementation outcomes to surface insights, improve repeatability, and continuously refine implementation best practices. Maintain accurate and up-to-date implementation documentation, customer records, and project updates within CRM and project management tools. Act as a trusted advisor to customers, communicating confidently with operational and finance stakeholders via Zoom, email, phone, and occasional on-site visits. Requirements Bachelor’s degree required 2+ years of customer-facing experience in SaaS, fintech, healthcare tech, or financial systems 2+ years of hands-on experience implementing billing, payments, or financial operations software Proven project management skills managing scope, timelines, risks, and cross-functional dependencies in complex software implementations. Strong understanding of billing concepts such as invoicing, credits, payments, AR aging, journal entries, adjustments, and reconciliation Strong understanding of accrual accounting using debits and credits Experience leading software implementations or complex customer projects High attention to detail with the ability to balance accuracy and speed Excellent written, verbal, and executive-level communication skills Comfort working cross-functionally with Product, Engineering, Customer Success, and Support teams Experience with CRM, implementation and/or project management tools Experience with ECP or assisted living / healthcare billing systems is a plus Ability to travel up to ~25% based on customer demand
Posted 4 weeks ago
ICBDDeerfield Beach, FL
Medical Billing Specialist—Behavioral Health – Exact Billing Solutions (EBS) Lauderdale Lakes, FL Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations. Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation. Our Origin Story Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Recognition & Awards Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) EY Entrepreneur Of The Year® U.S. Overall Florida Trend Magazine – 500 Most Influential Business Leaders About the Role Are you an experienced behavioral health collections professional ready to take your career to the next level with a growing, fast-moving company? You could be our Medical Billing Specialist—Behavioral Health, responsible for effective communication and coordination with insurance companies and clients to obtain the maximum benefits for clients. We work with multiple expanding clinic locations, so timely collections are critical to our operations. The work you will do can make a real difference in the lives of client families and kids by allowing our partners to open clinics where they are desperately needed. Requirements Review and manage assigned AR inventory to ensure timely follow-up on outstanding claims. Investigate and resolve denials, rejections, and underpayments by working directly with payors, and internal teams. Submit corrected claims, appeals, and additional documentation as required to secure reimbursement. Document all collection activities clearly and accurately within our systems. Monitor payor trends and escalate recurring issues to leadership. Meet or exceed daily, weekly, and monthly productivity and quality standards. Support special projects and process improvement initiatives as assigned. Maintain effective communication with third-party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc. Status claims and add notes in the patient accounting system (CollaborateMD) Escalate any payor or client claim issues to department leadership Establish/maintain effective communications with the leadership team to ensure that all third-party guidelines are satisfied Update patient demographics and insurance information as needed Ability to meet KPI established metrics for productivity Qualifications Associate's degree (preferred) Behavioral health out-of-network billing: 3 years of experience Knowledge and experience with CollaborateMD EMR and billing software programs Experience with ABA therapy preferred Experience/knowledge with CPT and ICD10 codes preferred Claims denial experience with follow up from payers including appeals Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. Exact Billing Solutions (EBS) Culture Integrity. Dependability. Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast-paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success. Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.
Posted 3 weeks ago
Reliable Chevrolet SpringfieldSpringfield, Missouri
$18 - $21 / hour
Job Title: Automotive Billing ClerkCompany Name: Reliable Chevrolet SpringfieldLocation: Springfield, MissouriEmployment Type: Full Time - Hourly, Accounting & FinanceCompensation: $18 to $21 per hour, paid weeklyBenefits: As a full-time employee of Reliable Chevrolet Springfield, you will be eligible for a comprehensive benefits package which includes medical, dental, and vision coverage, 401(k) retirement plan, paid time off, and employee discount on vehicles and services.Job Summary:Reliable Chevrolet Springfield is seeking a detail-oriented and organized Automotive Billing Clerk to join our team. This individual will be responsible for processing and maintaining automotive billing records, as well as providing excellent customer service to our clients.Responsibilities:- Process vehicle sales contracts and create invoices for customers- Verify accuracy of billing information and ensure all necessary documents are included- Research and resolve any discrepancies or issues with customer billing- Process and track customer payments and ensure timely collection- Maintain and update billing records and databases- Communicate with customers, vendors, and internal departments to resolve any billing inquiries or concerns- Prepare and submit billing reports to management- Maintain a thorough understanding of all billing policies and procedures- Ensure compliance with all government regulations and company policies- Other duties as assigned by supervisor or management teamRequirements:- High school diploma or equivalent education- Minimum of 2 years of billing and invoicing experience, in the automotive industry- Excellent organizational and time management skills- Strong attention to detail and accuracy- Proficient in Microsoft Office and accounting software- Ability to prioritize and handle multiple tasks in a fast-paced environment- Excellent communication and customer service skills- Willingness to learn and adapt to new processes and systems- Must be able to pass a pre-employment background check and drug testEEOC Statement:Reliable Chevrolet Springfield provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Reliable Chevrolet Springfield complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to providing a work environment free from discrimination and harassment and promoting diversity and inclusion in all aspects of employment.
Posted 30+ days ago
Collectors Universe, Inc.Santa Ana, CA
$20 - $26 / hour
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We're looking for an Accounts Receivable Clerk (Credit & Billing) to join our team to play a crucial role in the financial operations of our organization by ensuring accurate and timely credit memos, billing and invoicing processes. This role involves collaborating with various departments to gather information, generate invoices, and manage billing and credit records. The AR Clerk is responsible for maintaining meticulous attention to detail, adhering to credit and billing procedures, as well as providing excellent customer service to clients. You'll report directly to the Controller and work out of our Santa Ana, CA office. What You'll Do: Invoice and Credit Memo Generation: Create and generate accurate invoices and credit memos based on services rendered, products sold, or contractual agreements Verify billing information, such as quantities, rates, and discounts, to ensure accuracy Collaborate with relevant departments to gather necessary information for invoicing Data Entry and Record Keeping: Enter billing data into the accounting system accurately and promptly Maintain organized and up-to-date billing records for easy retrieval and auditing Monitor and track outstanding invoices, ensuring timely follow-up and resolution Billing Documentation: Prepare supporting documentation, such as contracts, purchase orders, and delivery receipts, to accompany invoices Attach any relevant backup information to invoices as required by clients or internal policies Customer Communication: Respond to billing inquiries from clients and internal stakeholders professionally and promptly Provide exceptional customer service by addressing any billing discrepancies or concerns Reports and Analysis: Generate regular reports on billing activity, outstanding balances, and payment trends Collaborate with the finance team to analyze data and identify areas for process improvement Compliance and Regulations: Ensure compliance with financial regulations and company policies in all billing and credit activities Stay updated on relevant industry regulations and standards affecting billing and credit procedures Collaborate with departments such as sales, customer service, and operations to resolve credit and billing-related issues Assist with month-end and year-end closing procedures as needed Who You Are: High school diploma or equivalent; additional education in Accounting or Finance is a plus Proven experience as a billing clerk or similar role, demonstrating proficiency in billing processes Strong numerical and data entry skills with high attention to detail Familiarity with accounting software (Dynamics Nav and Netsuite) along with Google Suite, Microsoft Suite particularly Excel Excellent communication skills, both written and verbal, for effective interaction with clients and colleagues Ability to handle confidential information with discretion and maintain professionalism Strong organizational and time-management skills to handle multiple tasks and meet deadlines Problem-solving skills to resolve billing discrepancies and issues Knowledge of relevant legal and regulatory requirements for billing Hourly Range: The hourly range for this position is $20-$26. Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. Reasons To Join Us: Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals Vacation: All full-time employees are eligible for paid vacation Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays Employee Discounts: Employees receive discounts on select grading services for approved submissions Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com. U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.
Posted 30+ days ago
Billing Systems Analyst
ActiveCampaignChicago, IL
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Job Description
As our next Billing Systems Analyst, you won't just be maintaining systems – you'll be at the forefront of driving financial integrity and scalability across our entire order-to-cash lifecycle. You will act as the key subject matter expert for our Zuora Billing and Revenue platforms, partnering directly with Finance, Product, and Engineering to architect billing solutions that support our global expansion and ambitious growth targets. This role is about translating complex business and financial strategy into optimized system configurations, ensuring every transaction is accurate, efficient, and compliant. Your contributions will directly impact our financial reporting, close timelines, and overall operational performance.
On a typical day, you might:
- Serve as the subject matter expert for Zuora Billing and Zuora Revenue, translating complex business requirements from Finance, Sales, and Product into scalable and compliant billing system configurations.
- Configure and maintain all aspects of Zuora, including the product catalog, invoice templates, workflows, approval logic, and discount structures, ensuring accuracy for new product launches and changing business models.
- Collaborate cross-functionally with Engineering and Revenue Operations to define, validate, and ensure the integrity of integrations between Zuora, CRM, ERP, and payment systems throughout the order-to-cash process.
- Drive continuous improvement initiatives by building and optimizing Zuora Workflows to automate manual billing tasks, streamline month-end close activities, and enhance overall operational efficiency.
- Partner closely with the Finance and Accounting teams to ensure accurate revenue recognition mapping (ASC 606 / IFRS 15) for all charges and accounting codes, supporting audit and compliance reviews.
- Monitor and maintain data integrity across subscriptions, accounts, and transactions, providing analytical insights and reporting on billing accuracy, automation coverage, and close timelines.
The ideal candidate will bring:
- 3+ years of hands-on experience in billing operations, finance systems, or order-to-cash in a SaaS company.
- Extensive hands-on experience with Zuora Billing and Zuora Revenue is a must.
- Deep understanding of the entire subscription lifecycle (new business, renewals, amendments, cancellations) and associated financial implications.
- Proven knowledge of revenue recognition principles (ASC 606 / IFRS 15) and the ability to map financial logic into system configurations.
- Proficiency with Zuora Workflows (including the ability to build, test, troubleshoot, and optimize them) and experience with Zuora Data Queries and Data Loader/Uploader.
- Exceptional analytical skills and comfort working with large data sets (experience with SQL, Excel, or BI tools is a strong plus).
- A process improvement mindset focused on automation, scalability, and efficiency to enhance the company's financial performance.
- Experience supporting month-end close, audits, and compliance reviews, as well as troubleshooting and resolving payment declines, billing errors, and revenue issues.
- Excellent communication skills with the ability to effectively bridge technical discussions with non-technical business partners across Finance, Product, and Engineering.
This base hourly range is equivalent to an annualized base compensation range of $75,995 - 104,493 assuming you worked a full-time schedule for the entire year (2080 hours). Compensation details listed in this posting reflect the base rate only and do not include bonus, equity, sales incentives or other role specific compensation that the role may be eligible for. ActiveCampaign believes in and is committed to equitable compensation practices. The salary range provided above is a good faith estimate of the pay range determined by the location associated with the job posting. The actual salary depends on a candidate’s skills, experience, and work location.
About ActiveCampaign:
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.