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Team Lead & Trainer, Billing
NUCO2 INC.Stuart, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs the distribution and audit of the billing department workload. Provides ongoing guidance/mentorship for day-to-day billing activities. Oversees and tracks performance based on established departmental metrics, review case aging workload accuracy, and completion. In coordination with departmental management, provide staff training, as well as identify opportunity and recommending best practices. Responsible for maintaining working relationships with all internal and external business partners. Ensure all customer concerns and complaints are satisfactorily addressed within a 48-hour period. Process multiple sales orders based on services provided to NuCO2 customers. Reconcile service orders to ensure only billing eligible services are invoiced; accurately and timely. Review adjustment requests to ensure compliance and authorization based on policy; to process credit and/or manual bill timely and accurately. Review, validate, and reconcile for accuracy, third party vendor invoices for customer invoicing. Execute system jobs that processes daily and monthly revenue generating sales activities, including electronic submission of completed jobs to external print company. Problems solve to resolve any billing orders that fail to properly process through the system. Through electronic case management system, work within the department in conjunction with internal business partners (CDM, Collections, Operations, and Sales) to correct inventory, billing, and credit related issues as requested. Consistently monitor pending workload to ensure all deadlines are met and address any time constraints in order to produce accurate information. Respond to escalated billing reconciliation request from internal partners. Perform asset reconciliation using various resources for validation, and update system accordingly to ensure accurate customer billing. May facilitate monthly team meetings to discuss team concerns and update team on overall department performance results, new policies, and procedures. Post revenue to the General Ledger; accurately and timely Supports all billing department goals and objectives. Perform part-time billing resolution specialist responsibilities as needed (See Billing Resolution Specialist Job description) TEAM LEAD RESPONSIBILITIES: Leads to 3-4 associates in Billing team. Adheres to and enforces the organization's policies, procedures, and Federal/State employment applicable laws. Support Supervisor with hiring and training employees. Assigning and directing work of team members and overseeing team progress towards established goals. Coaching team members as needed. QUALIFICATIONS: Demonstrates positive leadership skills. Ability to provide training and mentoring. Proven subject matter and system expertise Ability to write correspondence. Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Support the writing of reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of employees, managers, and customers. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Strong organizational and multi-tasking skills. Proficient computer skills. MS office - Word, Excel, and PowerPoint Excellent verbal and written communication skills. Ability to lead and motivate team members. INTERACTION: This position will interact with all levels of the organization as well as external customers. COMMUNICATION AND COGNITIVE ABILITIES: Passion for delivering results to customers. Willingness/enthusiasm for accepting responsibility and accountability; an "ownership mentality". Strong work ethic. Independent worker. Team player. Ability to deal effectively with ambiguity. Achievement/results driven. High-energy individual. Ability to foster strong relationships with colleagues/customers. Recognized as a source of expertise and possessing a distinct point of view OTHER CONSIDERATIONS: Ability to work flexible schedule to cover employees shifts as necessary. Ability to be on call evenings and weekends as necessary. Must be willing to work some company holidays.

Posted 30+ days ago

Sr. CX Analyst, Billing & Payments-logo
Sr. CX Analyst, Billing & Payments
SimplisafeRichmond, VA
About SimpliSafe We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here. Why are we hiring? Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. What you'll do SimpliSafe is seeking a Sr. CX Analyst, Billing & Payments to join our Customer Experience team. In this role, you will be the expert on end-to-end customer billing and payments journeys, providing insights and driving improvements across our subscription management operations. You will be instrumental in analyzing payment workflows, leveraging your proficiency in SQL and Tableau to identify key trends, pinpoint areas for optimization, and develop data-driven recovery strategies. You will be responsible for documenting current payments processes, identifying areas for streamlining and automation, and collaborating with cross-functional teams (including Product, Marketing, and Finance) to implement improvements. Your ability to translate data insights into actionable recommendations and effectively communicate findings to stakeholders will be essential. This position demands a strong analytical mindset, attention to detail, and a passion for creating seamless and positive customer experiences. Where we work We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Key responsibilities Play a key role in reducing customer churn from non-payment by contributing to the strategic oversight and enhancement of the payment recovery lifecycle, from monitoring trends to managing weekly processes and coordinating data sharing across teams. Perform advanced analytics on customer payment behavior to inform and refine outreach and recovery initiatives, regularly communicating findings and recommendations to key stakeholders. Partner with analytics teams to enhance the accessibility and quality of customer payment data and reporting. Serve as a key liaison with Finance teams to address and resolve payment-related issues raised by our Customer Experience teams. Investigate and document customer payment experiences, leveraging data analytics and journey mapping to identify challenges and optimize opportunities. Qualifications Minimum 4 years of experience in roles that combine data analysis with business strategy formulation. Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Exceptional attention to detail. Ability to manage multiple responsibilities and prioritize effectively. Hands-on experience with analytical and BI tools, such as SQL, for database querying and large dataset extraction. Advanced proficiency in Excel, including pivot tables, VLOOKUPs, and complex formulas for data analysis and reporting. What Values You'll Share Customer Obsessed- Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High- Always challenging ourselves and others to raise the bar. No Ego- Maintaining a "no job too small" attitude, and an open, inclusive and humble style. One Team- Taking a highly collaborative approach to achieving success. Lift As We Climb- Investing in developing others and helping others around us succeed. Lean & Nimble- Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here) Free SimpliSafe system and professional monitoring for your home. Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

Posted 30+ days ago

E-Billing Specialist-logo
E-Billing Specialist
Fox RothschildDallas, TX
As a member of the Accounting Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. ESSENTIAL FUNCTIONS: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. ADDITIONAL FUNCTIONS: Other accounting duties and special projects as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required. Experience: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Knowledge, Skills, & Abilities: Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Ability to prioritize and take initiative to assist as needed. Strong oral and written communication skills and accuracy are a must. Must be proactive, work well under pressure and excel in a fast-paced environment. Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability

Posted 3 weeks ago

Billing Representative, Bariatric Surgery And Weight Management-logo
Billing Representative, Bariatric Surgery And Weight Management
Sutter HealthSacramento, CA
We are so glad you are interested in joining Sutter Health! Organization: SMF-Sutter Med Foundation- Central Position Overview: Supports the billing and collections activities including preparation and mailing of all claims, making phone calls to insurance companies and performing physician billing. Enhances affiliates ability to capture revenue for services rendered in compliance with sound billing practices and according to policy and procedure. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance, attentive monitoring and care, and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and accuracy while delivering optimal job performance. This position is hybrid (some days onsite and some days remote). Job Description: EDUCATION HS Diploma: High School Diploma or General Education Diploma (GED) TYPICAL EXPERIENCE: 1 year recent relevant experience SKILLS AND KNOWLEDGE Knowledge of all patient accounting functions, including interpreting billing manuals, insurance coverage and pre-admissions and admission registration. Broad understanding of State and Federal laws which affects patient billing practices and insurance. Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. Ensure the privacy of each patient's protected health information (PHI). Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $27.16 to $33.94 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 1 week ago

Medical Billing Claims Management Specialist - Full Time - Hybrid-logo
Medical Billing Claims Management Specialist - Full Time - Hybrid
ExperitySioux Falls, SD
Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country. Experity offers the following: Benefits- Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision. Ownership- All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful! Employee Assistance Program- This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more. Flexibility- Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance. Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones. Career Development- Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals. Team Building- We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party. Total Compensation- Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security. Hybrid: Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed. Job Type: Full time Compensation: Starting at $17 - $19.50 hourly! Responsibilities: Manages electronic clearinghouse to ensure claims are corrected and submitted daily and enrollments are in place for assigned clinics Supervises the efficiency of the electronic data exchange to ensure claims are corrected and submitted daily and required enrollments are in place Ability to work rejected unresolved claim issues and report trends to supervisor and client success manager Communicates with internal and external customers via phone calls and written communications as needed Expert in recognizing problems effectively and researching the resolution Ability to solve the detected issues within the given time requirements Flexible with learning new tools and processes whenever required Set up insurance website access for Experity users and clients and maintain updated login information Manages a shared email box for all of RCM client requests from internal and external stakeholders Set up electronic funds transfer, update bank information and send out payer notifications to optimize cash flow for all clients Provides support for Claims Management Supervisor Researches, records findings, and communicates effectively with Supervisor to achieve optimum performance. Maintains patient confidence and protects medical office operations by keeping patient information confidential Contributes to team effort by accomplishing related results as needed Other duties as assigned Education and Experience: High school diploma or equivalent Minimum of two years of related experience in a business, medical or technical environment Previous experience in a medical office setting and/or experience with an Electronic Medical Record software Every team member exhibits our core values: Team First Lift Others Up Share Openly Set and Crush Goals Delight the Client #LI-HYRBID

Posted 2 weeks ago

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Insurance billing specialist
BrightliSt Louis, Missouri
Job Description: Job Summary: The incumbent of this position is responsible for collecting, posting, and managing account payments as well as submitting claims and following up with insurance companies. Essential Job Functions: Creates insurance claims for all private insurance billing and submits claims in a timely manner following billing schedule. Complete audits of all claims documentation to verify accuracy of charges related to appropriate diagnosis and codes prior to filing claims. Maintain an accurate, up-to-date reporting system providing information on insurance billings, processing timelines, verification, pre-certifications, reasons for denial and payment of filed claims on a daily basis. Monitor pay habits of contracted insurance companies as well as out-of-network reimbursements and reports this to Leadership quarterly in order to assist in determining the need for additional or re-negotiated contracting. Provides follow up on any unpaid or denied claims; submits appeals within industry time frames for denials. Communicates status of appeals to program site. Deliver appropriate, timely reports to Supervisors and to the Executive Team members as needed regarding accounts receivables, claim status, etc. Assist with monitoring of receivable accounts for recommendations of collection, write-off, reimbursements, etc. Assist with the development of any new in-house computerized billing systems and client demographics databases. Other duties as assigned by the Director, Vice President, and/or Executive Team members. Knowledge, Skills, and Abilities: Considerable knowledge in medical billing and collection practices. Basic knowledge of medical coding and third-party operating procedures and practices. Superior communication and customer service skills Excellent 10 key and alphanumeric data entry skills with attention to detail Proficient in common word processing, spreadsheet, database, and web-based applications. ​ Experience and Education Qualifications: High School diploma with courses in typing and business practices; AND At least three (3) years experience in bookkeeping position; AND At least two (2) years includes experience in an insurance billing position. Supervisory Requirements: None Employment Requirements: Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check. Completion of New Hire Orientation at the beginning of employment. All training requirements including Relias at the beginning of employment and annually thereafter. Current driver’s license, acceptable driving record and current auto insurance. Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. 

 Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness 

 Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Places for People is a Smoke and Tobacco Free Workplace.

Posted today

Billing Specialist-logo
Billing Specialist
Harris CompaniesSaint Paul, MN
The purpose of your role as a Billing Specialist As a Billing Specialist, you will be responsible for preparing accurate and timely customer billings. Requires top level customer support and analytical problem-solving skills. This is a hybrid-remote position, based out of our corporate headquarters in St. Paul, MN or a Harris regional office location. GMP Billing: Prepare and process GMP billing for construction projects, ensuring compliance with contract terms and conditions. Monitor and track project costs, ensuring they align with the GMP and that all costs are accurately billed. Prepare and submit monthly progress billings and maintain backup documentation for internal and external audits. Review, process, and prepare invoices for submission to clients, including supporting documentation such as subcontractor invoices, change orders, and material costs. Ensure all billing information is correct, complete, and in compliance with client contracts. Manage retention, lien waivers, and other construction-specific billing requirements. Monitor project progress and costs against the GMP budget, identifying potential discrepancies and communicating with project teams to resolve issues. Participate in periodic audits of billing processes to ensure accuracy and adherence to best practices. Collaborate with project managers to accurately prepare, adjust and verify pre-bill documents before invoicing. Prepare timely and accurate AIA progress and other billings, and enter data accurately into systems and jobs. Deliver outstanding customer service to both internal and external customers, as well as other members of the Accounting team, to answer invoicing questions or manage related issues. Assist with contract preparation, review and pre-qualifications and change orders Troubleshoot and resolve complex customer issues. Act as an escalation point for internal and external customers. Assist with special projects, billing / collection research and ad hoc analysis as needed. Organizational Support and Process Improvement: Lead or participate in cross-functional projects, to work through initiatives, streamline processes to increase accuracy and efficiency. Establish and enforce accounting policies and procedures, ensuring proper internal controls exist. Ensure written documentation of daily / weekly duties of applicable collection processes and procedures. What we're looking for in you Bachelor's degree in Accounting or related, or equivalent years of experience 6+ years of proficient understanding of accounting/billing procedures/techniques 6+ years of prior experience in GMP billings Advanced Excel skills (VLOOKUP's and pivot tables) Knowledge of Accounts Payable supporting construction operations and job cost Your life at Harris As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you! From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country. Harris Benefits + Compensation Medical, dental, vision, and life insurance 401K with company match Vacation time, sick time, and paid holidays Paid Parental leave Short-Term Incentive Plan Visit our Careers Page for additional benefits details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance Pay Range: $29.61 - $44.42 per hour

Posted 30+ days ago

Product Manager, Billing-logo
Product Manager, Billing
AltruistLos Angeles, CA
About Altruist Altruist is the modern custodian built exclusively for independent financial advisors that combines a self-clearing brokerage firm with intuitive software for account opening, trading, reporting, and billing - all in one streamlined solution. Financial advisors across the U.S. have partnered with Altruist to reduce costs, save time, grow their business, and provide better outcomes for their clients. Our mission is to make financial advice better, more affordable, and accessible to everyone - but we can't do it alone. We're seeking exceptional talent to join our team. That's where you come in! If you're passionate about challenging the status quo and making a meaningful impact in the financial advice industry, we'd love to meet you! But first, our values Kindness- Kindness doesn't just equal niceness. We listen to understand. We embrace, and encourage healthy debate and diverse perspectives. We approach conflict openly, honestly, and respectfully. Brilliance- Humility is the skill we're most proud of and possessing a growth mindset is always top of mind. We take ownership in everything we touch; regularly using our unique superpowers to reach a common goal as a team. We succeed and fail as one. Grit- When challenges arise, we stay laser focused on achieving our mission and finding a way forward, even when it's hard. We are nimble and maintain a sense of urgency, swiftly adapting to change and overcoming obstacles. The opportunity Altruist is in the midst of an exceptional growth phase and we're excited to hire a Product Manager to lead the evolution of our Billing product. This role will be instrumental in transforming our billing platform into a best-in-class solution for modern wealth management. You will own the roadmap and delivery of billing features that are critical to our advisors' workflows and our company's long-term success. This position requires strategic thinking, strong technical acumen, and a deep understanding of advisor needs and financial services infrastructure. Your impact Own and drive the end-to-end product lifecycle for the billing platform-from strategy and roadmap to execution and delivery. Conduct deep discovery through market research, competitive analysis, advisor interviews, and data insights to ensure our billing product addresses real-world advisor pain points and unlocks new value. Prioritize and manage the billing product backlog, ensuring that the team remains focused on high-impact initiatives and delivery milestones. Collaborate closely with engineering, design, compliance, and customer-facing teams to build scalable, intuitive billing solutions across various business models (e.g. AUM, subscription, fixed-fee). Partner with our support, success, and operations teams to investigate issues and optimize the billing experience for internal teams and end users. Lead initiatives to improve billing accuracy, transparency, and flexibility-key pillars of a trusted wealth-tech billing engine. Ensure the platform adheres to regulatory and audit standards while delivering exceptional usability and performance. Contribute to strategic planning around pricing, invoicing, reconciliation, and revenue recognition capabilities. Define and track key metrics to measure adoption, performance, and customer satisfaction. What you bring Experience- 4+ years of experience as a Product Manager in modern fintech, SaaS, or B2B, preferably with direct ownership of platform-level systems in complex or regulated environments. Project Execution- Proven ability to break down big ideas into rapid, iterative releases, with a strong track record of delivering simple, scalable products that drive measurable business and customer impact. Data Fluency- A data-driven approach with sharp analytical skills; able to dissect financial data and use key metrics to guide product decisions in complex systems. Risk Mitigation- Strong judgment in identifying operational risks early-especially in areas like data reconciliation-and proactively designing solutions to mitigate them. Technical Aptitude- Comfortable discussing architectural decisions with engineers, understanding backend systems, and translating technical tradeoffs into customer-facing outcomes. Ownership- You take full responsibility for your product's success and are resilient in the face of ambiguity or challenges. Strategy- Deep systems thinking and strong product intuition; skilled at navigating ambiguity, influencing cross-functional teams, and creating clarity across technical and non-technical stakeholders. Bonus points if you bring Experience with billing engines, fee calculation logic, and integrations with accounting or custodial systems Familiarity with advisor fee structures, custodial billing practices, and compliance requirements in the RIA/broker-dealer space. Knowledge of wealth management operations, portfolio management systems (PMS), or advisor platforms Los Angeles, CA salary range $136,000-$170,000 USD What we bring Attracting and retaining top-tier talent is a priority. We are proud of the culture we've built and are cognizant of the ever-changing professional landscape. Our dynamic offering of perks and benefits are tailored for you to feel your best while doing your best. A hybrid work schedule for most positions to promote strong, in-person collaboration and a healthy work-life-balance. Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX. Our offices are intentionally designed for comfort, collaboration, and productivity. Competitive pay, as well as equity for eligible positions Premium healthcare, dental, and vision insurance plans 401k savings plan with matching contributions and immediate vesting Generous paid parental leave Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee Physical and emotional wellness programs that nurture both your mind and body Company perks program (includes discounts on pet insurance, fitness, cell phone plans, entertainment and travel, etc.) Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.) Total compensation includes a competitive benefits package along with equity in the form of Stock Options (ISOs) for eligible roles. For salaried positions, a salary offer will be determined by a number of factors including experience, skill level, internal pay equity, geographic location, and other relevant business considerations. We review all employee pay and compensation programs regularly to ensure fair, equitable, and competitive pay. At Altruist, we are committed to providing fair, equitable, and competitive compensation by leveraging market data to inform our pay bands. Base salaries will be reviewed at regular intervals throughout the year, typically in conjunction with performance review cycles. By evaluating compensation on a regular basis, we are able to reward high performance and ensure all employees have opportunities for growth. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Altruist we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Posted 30+ days ago

Principal Trainer - Billing-logo
Principal Trainer - Billing
St. Charles Health SystemBend, OR
Typical pay range: $33.75 - $50.62 per hour ($70,200 - $105,289 annually), based on experience. Experience in training related to Hospital Billing (HB), Professional Billing (PB), Home Health & Hospice, and Single Billing Office (SBO) is strongly preferred for this role. About St. Charles Health System: St. Charles Health System is a leading healthcare provider in Central Oregon, offering a comprehensive range of services to meet the needs of our community. We are committed to providing high-quality, compassionate care to all patients, regardless of their ability to pay. Our values of compassion, excellence, integrity, teamwork, and stewardship guide our work and shape our culture. What We Offer: Competitive Salary Comprehensive benefits including Medical, Dental, Vision for you and your immediate family 403b with up to 6% match on Retirement Contributions Generous Earned Time Off Growth Opportunities within Healthcare ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Principal Trainer REPORTS TO POSITION: IT Manager System Training DEPARTMENT: Clinical Informatics DATE LAST REVIEWED: March 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Training team focuses on continually improving the performance of individuals and groups within St. Charles. This encompasses not only formal training in a classroom setting, but informal learning that occurs through rounding and supporting our front-end caregivers. The Training team is under the Information Services umbrella, which partners with our customers to leverage various technologies to achieve the best patient outcomes possible by implementing new hardware and software solutions, upgrading existing environments, protecting the data we store, and integrating different solutions to achieve a seamless experience. POSITION OVERVIEW: The Principal Trainer at St. Charles Health System could support all aspects of caregiver training in a respective Epic application or Third-party applications and is responsible for understanding design decisions and workflows and how those translate into training curriculum for given job roles. The principal trainers work with application analysts and application managers to develop and maintain course curriculum, training materials, a Learning Management System and training environments if applicable. Principal trainers may work with teams of credentialed trainers and may guide and direct teams to conduct classroom training for caregivers. Principal trainers from applications that support providers will work closely with specialty champions. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Gains proficiency in St. Charles Health System workflows for the roles they train. Develops and delivers a role-based training program. Builds, tests and maintains multiple training environments. Creates and maintains training materials. Trains and credentials additional classroom trainers. Plans for post-live advanced training and ongoing training plans. Ability to develop a detailed understanding of workflows and system configuration. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Bachelor's degree from an accredited college or university. Equivalent work experience and similar successful professional experience may be substituted for Bachelor's degree. Preferred: Bachelor's degree in adult education and/or professional healthcare discipline (i.e. nursing, pharmacy). LICENSURE/CERTIFICATION/REGISTRATION: Required: Current Epic or Third Party application/curriculum/training environment build certification used by organization (such examples may include ASAP, ClinDoc, Ambulatory, Willow, Cupid, Beaker, Orders, Beacon, OpTime). Preferred: Multiple applicable certifications. EXPERIENCE: Required: One (1) year Epic or Third Party application training experience. At least three (3) years of clinical or financial experience within a health care operational role and/or knowledge of physician/hospital workflow. Demonstrated ability and experience in computer applications including Microsoft Office Applications and Visio. Experience with electronic medical record keeping systems. Preferred: Experience with adult education and instructional design. Epic training build experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Position Specific: Builds Relationships and Provides Exceptional Customer Service: Develops and maintains a high level of trust and respect with our customer base, internal and external. Core elements: keeping promises; following through on our commitments; demonstrating that customers' needs are important through our actions; and going out of our way to help them. Time Management / Organization: Requires a demonstrated ability to manage and accomplish administrative, application maintenance, problem- solving and project tasks simultaneously, while meeting deadlines and delivering high-quality outcomes. Ability to work under pressure in a fast-paced environment. Strong analytical, problem solving and decision making skills. Ability to multi-task and work independently with little supervision. Communication: Effectively communicates with customers, peers and vendors verbally and in writing. Communicates effectively with physicians, caregivers, peers and managers. Must be comfortable presenting in front of a group. Willing to spend significant time leading classroom training and must be able to present the material clearly and with confidence. Decision-Making: Must have the ability to exercise discretion and independent judgement in a variety of decision-making scenarios. Participates with cross-functional teams to make the best decisions meeting the needs of St. Charles, our patients, our caregivers while not compromising stability, performance or usability of applications. Ability to interact with a diverse population and professionally represent SCHS. Self-motivated with the ability to learn new concepts and job requirements quickly as well as handle frequent change. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Bood-Borne Pathogen (BBP) Exposure Categoryl No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: TRAINER Scheduled Days of the Week: Shift Start & End Time:

Posted 3 weeks ago

E-Billing Specialist-logo
E-Billing Specialist
Fox RothschildWilmington, DE
As a member of the Accounting Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. ESSENTIAL FUNCTIONS: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. ADDITIONAL FUNCTIONS: Other accounting duties and special projects as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required. Experience: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Knowledge, Skills, & Abilities: Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Ability to prioritize and take initiative to assist as needed. Strong oral and written communication skills and accuracy are a must. Must be proactive, work well under pressure and excel in a fast-paced environment. Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability

Posted 3 weeks ago

Billing/Scheduling Associate II - Pediatrics Central Administration-logo
Billing/Scheduling Associate II - Pediatrics Central Administration
Washington University In St. LouisSaint Louis, MO
Scheduled Hours 40 Position Summary Obtains insurance information and referral forms and counsels patients on financial assistance over the phone. Schedules and registers patients over the phone or by email, with no patient contact. Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests. Provides patient scheduling services to include collecting demographics and insurance registration. Reviews schedule for new patients and makes updates when necessary. Calls patients with appointment time reminders; obtains insurance information and referral forms. Processes internal physician referrals for clinical care. Explains billing process to patients, answers incoming inquiries from patients and third-party payers. Works with others to solve moderately complex problems. Explains billing process to other staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. Works Relatient patient reminder system results and contacts patients or makes scheduling changes. May make daily edits and temporary changes to provider scheduling templates based on physician input. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions Normal office environment. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Billing Systems, Customer Service, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Medical Office Support, Microsoft Excel, Microsoft Office, Microsoft Word, Organizing, Prioritization, Scheduling, Third Party Claims Grade G06-H Salary Range $17.87 - $27.06 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 30+ days ago

Automotive Billing Administrator-logo
Automotive Billing Administrator
Toyota of GreensboroGreensboro, North Carolina
This position will be critical and an incredibly unique opportunity within the organization. Candidates must have experience working in a dealership accounting office. Be ready to work in a fantastic and diligent team environment. What Are We Looking For? We are always looking for bright, motivated, and energetic professionals to add to our world-class team. We work as a team, and our team strives to be the best for our customers. WHAT WE OFFER Medical and Dental 401K Plan (with company match) Competitive wages Paid time off Growth opportunities RESPONSIBILITIES Posting Deals Vehicle floor plan payoffs Lien Payoffs on traded vehicles Commissions Daily delivery report and outstanding receivables Breakdown deals Review vehicle and receivable Used vehicle purchases Prepare incentive chargebacks QUALIFICATIONS Automotive dealership experience IS required 3-5 years experience working in Accounting role Positive attitude & very outgoing personality Exceptional written & oral communication skills Ability to multitask All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2 weeks ago

A
Billing Specialist - Finance (On-Site)
Access-Supports for LivingMiddletown, New York
Description Location: Middletown, NY Pay Rate: $23.00 + Benefits Package Hours: Monday-Friday 8:00AM-4:30PM, On-Site. Job Responsibilities: Responsible for timely completion/submission of transactions & reviewing for accuracy. Problem solves works independently, and shares knowledge with others to assist them with transactions. Responsible to post transactions on a regular basis and performs reconciliations to ensure accuracy. Independently reviews accounts to follow up on outstanding issues or coding irregularities on a regular basis. Responsible to maintain/update vendor/employee profiles and information as needed. Able to correct and update information, programs and other necessary tables independently. Responsible for tracking and reporting transactions in order to create concise managerial reports and performs account reconciliations independently in area of responsibility and assists others as needed. Understanding of basic accounting concepts to enable completion of monthly & yearly reconciliations and analysis for submission to auditors and uses knowledge to assist and train others. Has computer skills which include knowledge of Excel, Word, and database software and file maintenance. Responsible to create and design useful spreadsheets & databases independently or with minimal assistance. Organized, precise, able to display clear understanding of job responsibilities and perform various tasks and special projects assigned. Relies on experience and judgment to plan and accomplish agency’s goals and objectives. Responsible to lead and work effectively in a team environment as well as independently. Willing to assist and train others to perform a variety of job functions. Communicates effectively, openly and honestly, with staff and leaders on a consistent basis. Identifies and communicates any noted variances or changes in transaction trends and or nature to assist with expense or revenue monitoring. Maintenance of all documentation and keeping all filing up to date. Understands and can effectively back-up other position (s) within the Finance unit. Qualifications: The ideal candidate will have: Minimum 3 years’ commensurate experience required. Excellent problem solving skills. Excellent computer skills (Proficient in Excel). Excellent organization skills. Excellent communication skills. Can work both independently and in a team environment. Education & Experience: High School graduate. 3 years’ commensurate experience Access: Network is an EEO employer

Posted 30+ days ago

A
Law Firm Billing Specialist
Akerman LLPTampa, Florida
Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 25 offices throughout the United States. Akerman is seeking a Billing Specialist to join the firm’s Financial Services Department. We have adopted a hybrid workplace environment, and this position can be based in any of our U.S. offices. This hybrid position is required to work in the office at least 2 days per week. The Billing Specialist will coordinate and administer all facets of client account analysis and billing. A minimum of five (5) years' legal billing experience in a law firm setting or a professional services environment is strongly preferred. Requirements: Experience with electronic third-party billing applications Ability to understand complex billing guidelines Ability to analyze and track e-bills that require appeals due to deductions and specialty legal billing Proficiency with Microsoft Office Suite; specifically, Microsoft Word and Excel Proficiency in the use of legal billing software applications Ability to process high volume billing and handle challenges in a professional manner Ability to prioritize and work efficiently under pressure Must have excellent interpersonal skills Candidate must have the ability and willingness to work extended hours when necessary to meet client and firm deadlines. We offer an excellent compensation and benefits package. Please submit your resume, cover letter, and salary requirements. EOE #LI-PT1

Posted 1 week ago

Korean Bilingual Billing Coordinator-logo
Korean Bilingual Billing Coordinator
BTI SolutionsRichardson, Texas
Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Korean Bilingual Billing Coordinator Job Overview: We are seeking a detail-oriented and organized Accountant Assistant to support our accounting department. The successful candidate will assist with various accounting tasks, ensuring accuracy and efficiency in financial reporting and record-keeping. Key Responsibilities: 1. Data Entry and Record Keeping: • Assist in maintaining accurate financial records and ledgers. • Input data into accounting software with precision. • Organize and file financial documents. 2. Support Accounting Functions: • Help prepare financial reports and statements. • Assist in account reconciliations. • Support month-end and year-end closing processes. 3. Invoice and Expense Management: • Process accounts payable and receivable. • Assist in managing expense reports. • Ensure timely payment of invoices. 4. Administrative Support: • Provide administrative support to the accounting team. • Schedule meetings and appointments as needed. • Handle correspondence and communications. 5. Other Duties: • Perform other related duties as assigned. Qualifications: • Previous experience in an accounting or administrative role is a plus. • Proficiency in MS Office, especially Excel. • Familiarity with accounting software (e.g., QuickBooks, SAP) is advantageous. • Excellent organizational and multitasking skills. • Strong attention to detail and accuracy. • Good communication skills, both written and verbal. Working Conditions: • Full-time position. • Standard office hours, with some flexibility required.

Posted 30+ days ago

EHR Application Analyst II Hospital Billing-logo
EHR Application Analyst II Hospital Billing
Thomas Jefferson UniversityPhiladelphia, Pennsylvania
Job Details EHR Application Analyst II Hospital Billing Job Description PRIMARY FUNCTION : Works with operational stakeholders and IT technical staff to troubleshoot Epic system issues via ticketing system. System optimization projects via data gathering and working with operations and other Epic application teams related to Hospital Billing. ESSENTIAL FUNCTIONS: Demonstrates timely, effective, and efficient troubleshooting of software and workflow issues and defines mitigation plan for resolution Assists in evaluation of operational needs; validates workflows, build, and configuration based on application requirements/ standards and serves as liaison between end users, third parties, and application staff Implement new functionality via system upgrades and special updates Perform testing of application configurations and build in appropriate non-production environments, identifies issues and potential solutions. Provide On-Call coverage for Hospital Billing Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. OTHER FUNCTIONS AND COMPETENCIES needed in addition to Essential Functions: Understanding the choices involved in application configuration Developing / documenting procedures for implementing system changes and other tasks Serving as a liaison between end users, third parties, and vendors Troubleshooting problems and questions from end users Analysis of application content and negotiation of any user requested modifications Preparing details of specifications as needed EDUCATIONAL/TRAINING REQUIREMENT S : Bachelor’s Degree preferred but not required _________________________________________________________________________ CERTIFICATES, LICENSES, AND REGISTRATION : Relevant application certification(s) required _________________________________________________________________________ EXPERIENCE REQUIREMENTS : 2-3 years working experience in healthcare, information systems, or healthcare IT Work Shift Workday Day (United States of America) Worker Sub Type Regular Primary Location Address 833 Chestnut Street, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.

Posted 2 weeks ago

Billing Operations Manager-logo
Billing Operations Manager
Yeo & YeoSaginaw, Michigan
Description Position Summary The Billing Operations Manager will manage the daily operational needs of YYMBC. The position will be responsible for managing client assignments and projects and delivering high quality service. This includes coaching, advising and supporting team members in meeting client and personal development expectations. Assist the President of Medical Billing with personnel administration tasks. Key Objectives Oversees the operations of the billing department including but not limited to: medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up, collections, electronic files and reimbursement management Assists the President of Medical Billing in the development and implementation of procedures and policies for administrating staff workflow and personnel activities Organize workflows, supervise day-to-day activities, and ensure that billing deadlines are met, and payments are maximized Educate and trains staff, acts as a professional subject matter expert and mentor to staff. Maintain a working knowledge of insurance carriers, payers, and processes utilized within the revenue cycle Oversee prospective new client process Actively participates in planning, troubleshooting, and processing in various billing areas Analyze billing and claims for accuracy and completeness Audits current processes and procedures to monitor and improve efficiency of billing and collections operations Maintenance and compliance to all HIPAA guidelines/regulations Qualifications Associates in related field or equivalent work experience Minimum of three (3) years’ experience in a medical billing, coding, healthcare or related industry Working knowledge of medical information systems, medical claims payment process, medical terminology and coding, case management practices, managed care, and Medicaid programs Working knowledge of: CPT codes ICD-10-CM codes HCPCS codes HIPAA HCFA 1500 Desired Qualifications Prefer certification as Certified Professional Coder (CPC) or Certified Professional Medical Auditor (CPMA) Knowledge, Skills, and Abilities Knowledge of the current and future state of the healthcare industry Skill in problem solving and the ability to deal with employee issues Ability to work under stressful situations Ability to adapt to an ever changing business environment including healthcare policies and procedures Ability to lead and guide the work of others Ability to investigate and analyze information and to draw conclusions Ability to communicate efficiently and effectively both verbally and in writing Ability to handle multiple tasks and meet deadlines Business Development Manage client accounts to ensure customer service needs are being met Expand sales within existing accounts Leadership Reports to President of YYMBC Supervise medical billing staff; overseeing both personnel and work activities Evaluate performance of medical billing staff annually Provide guidance and support in career development opportunities for staff including training opportunities and feedback Establish and maintain sound working relationships with peers, supervisors, and clients Review employee timesheet details and report weekly on employee technical accuracy Work with the Talent Manager to recruit, develop and retain high performing employees Technology Coordinate with vendors to ensure seamless implementation and continual maintenance of systems Train, implement and oversee software used within the organization: Clearinghouse software Medical Billing software Data management workflow software Physical Demand Frequent use of hands, wrists, fingers associated with computer equipment. Required to sit for extended periods of time. Occasionally stoop, kneel, crouch or crawl. Normal visual acuity, ability to talk and hear. Occasionally lift and/or move up to 20 pounds. Working Conditions On-site position Normal office environment May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.

Posted 1 week ago

A
Head of Payroll & Billing
AllworknowIselin, New Jersey
About Allwork: We are a fast-growing HR tech startup revolutionizing workforce management and payroll solutions for businesses across the United States and Canada. With a commitment to innovation and excellence, we support a large and diverse workforce, ensuring seamless and compliant payroll & billing operations. The Role: The Head of Payroll will lead the transformation and rebuilding of our payroll team from the ground up. Reporting directly to the VP of Operations, this position will oversee end-to-end payroll operations for a large workforce across all 50 states, with potential international scope in Canada. Additionally, the role involves managing billing processes to ensure alignment between payroll operations and client obligations, including invoice generation, reconciliation, and reporting. This is a unique opportunity to implement a new payroll vendor, develop scalable systems, and create a high-performing payroll and billing team. Ideal candidates will have extensive experience in staffing agency payroll management, handling large-scale operations, and ensuring compliance with multi-state and federal regulations. Responsibilities: *Oversee and manage payroll processing for a large workforce across the United States, ensuring accuracy, compliance, and timeliness. *Manage billing functions, including generating client invoices, reconciling discrepancies, and preparing detailed billing reports. *Lead the transition to a new payroll vendor, including system selection, implementation, and integration. *Build and develop a high-performing payroll team, establishing clear processes and best practices from the ground up. *Ensure compliance with federal, state, and local payroll, wage, and hour regulations, as well as Canadian payroll laws where applicable. *Collaborate with cross-functional teams to streamline payroll and billing workflows and align operations with broader organizational goals. Skills & Qualifications: *Bachelor's degree in accounting, business administration, human resources, or a related field. *Minimum of 8+ years of experience in payroll management, preferably within a staffing agency or similar environment. *Expertise in processing payroll across all 50 states and Canada. *Strong background in billing processes, including invoice generation and reconciliation. *Proven experience with payroll software such as ADP Workforce Now, Paychex, UKG, or similar platforms. *Advanced proficiency in Microsoft Excel (e.g., Pivot Tables, VLOOKUP) and other relevant tools such as QuickBooks. *Strong understanding of payroll and billing compliance regulations, including multi-state and federal laws. *Exceptional leadership skills with the ability to build and manage a team effectively. *Strong analytical and problem-solving abilities with attention to detail. *Excellent organizational skills and the ability to prioritize and manage multiple tasks. *Effective communication skills for presenting complex payroll and billing data to stakeholders. *SHRM or CPP certification is a plus. $125,000 - $150,000 a year Allwork is an Equal Employment Opportunity employer. We embrace diversity and inclusion, ensuring all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity or expression, marital status, or any other protected characteristic.

Posted 30+ days ago

Integrated Power Services Careers - Billing Specialist-logo
Integrated Power Services Careers - Billing Specialist
Integrated Power ServicesVisalia, CA
IPS is seeking talented individuals to join our accounting and finance team where your expertise and dedication will be valued and drive our success. Here, you'll find a dynamic environment that offers job stability, professional growth, and competitive compensation. As a crucial member of our team, you'll support our locations around North America, partnering to ensure continued success. Embracing our entrepreneurial spirit, you will leverage your analytical skills to provide insights that drive our company's growth and success. If you're detail-oriented, dedicated, and thrive in a rapidly evolving setting, IPS is the perfect place for you to make a real difference. Responsibilities and Expectations: As a Billing Specialist for IPS, you will provide vital support to our team by leading effective communication between Customers; both internal and external, regional locations, accounting team, Sales Managers, & billing department. This is a highly important position and is vital to ensuring the AR Department meets its goals of efficiency and customer satisfaction. Responsible for the day-to-day billing processes of all accounts within assigned portfolio. Ensure accurate and timely invoice entry, including distribution of invoices to customers and portal processing. Follows standard accounting practices, for revenue recognition. Confirms presence of all necessary documentation required to invoice. Follows company billing policy. Escalate submitted billing documentation outside of policy to management for review. Work closely with the accounting team for timely reporting of discrepancies. Run and review shipped not billed report weekly to mitigate bottleneck at month end. Assist billing supervisor with billing reports. Works closely with collections teams and cash teams to assist with reconciliations. Participation in monthly functional team meetings Maintains root cause report for continuous process improvements. Meet targets and deadlines for invoices, credits, and rebills. Support commercial and residential clients. Qualifications and Competencies: Three years or more experience in billing, preferably in construction / manufacturing Must be able to analyze and problem-solve issues General understanding of billing procedures in accordance with acceptable accounting practices preferred You'll thrive at IPS if you… Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace. Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments. Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations. Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment. Communicate effectively and with purpose. You keep everyone informed with clear, concise communication. Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally. Who We Are: IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers. IPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit. Benefits: Paid Time Off (PTO) 401k Employer Match Bonus Incentives Tuition Reimbursement Program Medical, Dental and Vision plans Employee Assistance Program (EAP) And more! Pay Rate Details: $23.00 - $25.00 per hour IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

Posted 30+ days ago

Staff Software Engineer, Billing Platform (Remote)-logo
Staff Software Engineer, Billing Platform (Remote)
Geico InsuranceChevy Chase, MD
About the job At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a seasoned Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal role in re-architecting our platform from the ground up, focusing on enhancing the scalability and efficiency of our systems. Responsibilities Oversee high-level and low-level designs of one or more sub-systems of the billing platform we are building. Be responsible and accountable for the quality, reliability, usability, and performance of the solutions. Provide strategic guidance and oversight for multiple billing teams, ensuring alignment with the Platform's technical vision and business objectives Lead the design and development of complex software systems, ensuring they are scalable, maintainable, and meet high-quality standards. This includes evaluating code quality and collaborating with stakeholders to understand and implement project requirements. Identify and prioritize technical challenges that may pose risks to business. Develop solutions to address these issues efficiently, ensuring smooth product development. Work closely with various departments, including product management and design, to ensure cohesive and successful project delivery. Facilitate effective communication and collaboration across teams to achieve common goals Mentor and guide engineers, fostering a culture of continuous learning and improvement. Provide technical guidance to help team members overcome challenges and make informed decisions. Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 8+ years of professional, hands-on software development experience. Strong experience in architecting and designing large-scale, complex systems. Proficient coding skills in Java, Kotlin, Golang, or similar languages, capable of producing high-performance, production-quality code. Experience with a wide range of technologies, including SQL and NoSQL databases, Kafka, Spark, Airflow, or their equivalents. Proficient in using cloud computing tools throughout the software development lifecycle, with deep expertise in DevOps, observability, telemetry, and test automation. Skilled in collaborating across engineering teams and other functions to build alignment, drive decision-making, and communicate transparently. Preferred Qualifications Experience in the financial technology sector, with a focus on billing, payments, subscription management, and financial reporting. Proven track record in designing and implementing workflow engines. Education Bachelor's and/or Master's degree, preferably in CS, or equivalent experience Be Part of Our Journey If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry. Annual Salary $115,000.00 - $230,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. Benefits: As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Assistance Paid Training and Licensures Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 30+ days ago

N
Team Lead & Trainer, Billing
NUCO2 INC.Stuart, FL

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Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Performs the distribution and audit of the billing department workload.
  • Provides ongoing guidance/mentorship for day-to-day billing activities.
  • Oversees and tracks performance based on established departmental metrics, review case aging

workload accuracy, and completion.

  • In coordination with departmental management, provide staff training, as well as identify

opportunity and recommending best practices.

  • Responsible for maintaining working relationships with all internal and external business

partners.

  • Ensure all customer concerns and complaints are satisfactorily addressed within a 48-hour period.
  • Process multiple sales orders based on services provided to NuCO2 customers.
  • Reconcile service orders to ensure only billing eligible services are invoiced; accurately and

timely.

  • Review adjustment requests to ensure compliance and authorization based on policy; to process

credit and/or manual bill timely and accurately.

  • Review, validate, and reconcile for accuracy, third party vendor invoices for customer invoicing.
  • Execute system jobs that processes daily and monthly revenue generating sales activities,

including electronic submission of completed jobs to external print company.

  • Problems solve to resolve any billing orders that fail to properly process through the system.
  • Through electronic case management system, work within the department in conjunction with

internal business partners (CDM, Collections, Operations, and Sales) to correct inventory, billing,

and credit related issues as requested.

  • Consistently monitor pending workload to ensure all deadlines are met and address any time

constraints in order to produce accurate information.

  • Respond to escalated billing reconciliation request from internal partners.
  • Perform asset reconciliation using various resources for validation, and update system

accordingly to ensure accurate customer billing.

  • May facilitate monthly team meetings to discuss team concerns and update team on overall

department performance results, new policies, and procedures.

  • Post revenue to the General Ledger; accurately and timely
  • Supports all billing department goals and objectives.
  • Perform part-time billing resolution specialist responsibilities as needed (See Billing Resolution

Specialist Job description)

TEAM LEAD RESPONSIBILITIES:

  • Leads to 3-4 associates in Billing team.
  • Adheres to and enforces the organization's policies, procedures, and Federal/State employment

applicable laws.

  • Support Supervisor with hiring and training employees.
  • Assigning and directing work of team members and overseeing team progress towards established

goals.

  • Coaching team members as needed.

QUALIFICATIONS:

  • Demonstrates positive leadership skills.
  • Ability to provide training and mentoring.
  • Proven subject matter and system expertise
  • Ability to write correspondence. Ability to add, subtracts, multiply, and divides in all units of

measure, using whole numbers, common fractions, and decimals.

  • Ability to perform these operations using units of American money and weight measurement,

volume, and distance.

  • Ability to read, analyzes, and interprets general business periodicals, professional journals,

technical procedures, or governmental regulations.

  • Support the writing of reports, business correspondence, and procedure manuals.
  • Effectively present information and respond to questions from groups of employees, managers,

and customers.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong organizational and multi-tasking skills.
  • Proficient computer skills. MS office - Word, Excel, and PowerPoint
  • Excellent verbal and written communication skills.
  • Ability to lead and motivate team members.

INTERACTION:

This position will interact with all levels of the organization as well as external customers.

COMMUNICATION AND COGNITIVE ABILITIES:

  • Passion for delivering results to customers.
  • Willingness/enthusiasm for accepting responsibility and accountability; an "ownership

mentality".

  • Strong work ethic.
  • Independent worker.
  • Team player.
  • Ability to deal effectively with ambiguity.
  • Achievement/results driven.
  • High-energy individual.
  • Ability to foster strong relationships with colleagues/customers.
  • Recognized as a source of expertise and possessing a distinct point of view

OTHER CONSIDERATIONS:

  • Ability to work flexible schedule to cover employees shifts as necessary.
  • Ability to be on call evenings and weekends as necessary.
  • Must be willing to work some company holidays.

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