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University of ColoradoAurora, CO
$3,661 - $4,450 / undefined
University of Colorado Anschutz Medical Campus Department: Department of Dental Clinical Operations Job Title: Patient Billing Specialist (Accounting Technician II) Position #: 00762093 - Requisition #:38259 Job Summary: We are hiring for a full-time Patient Billing Specialist. We are seeking professionals with demonstrated patient relations and customer service experience interested in working in an academic, dental medicine environment. We welcome applications from individuals who are collaborative, communicative, caring, detail oriented, organized, proactive, able to think critically, focused on quality, dedicated to personal growth, and highly motivated. The Patient Accounting Department, a unit of the Office of Financial Affairs, is responsible for managing and monitoring all aspects of patient accounting and interactions with dental insurance companies, Medicaid, and collection agencies. Under the direction of the Patient Accounting Supervisor, the Patient Billing Specialist's primary responsibilities include performing accounting services (i.e., payments, billing, accounts receivable, collection management, patient registration, Medicaid billing & third-party insurance billing), and educating students, faculty, and staff on SDM patient financial policies and procedures. The position is located at the University of Colorado- Anschutz Medical Campus. Hours will be dependent on business need (i.e., career fairs, employee consultations, professional development) but typically will be Monday- Friday between the hours of 8:00am and 5:00 pm. This is a patient facing position and is 100% onsite. The primary work location for this position is the Department of Orthodontics patient billing window, but this role may provide back-up coverage for any of the patient billing windows as needed. Key Responsibilities: Receive and greet patients, offer information concerning clinic practice policies, financial procedures, and operations. Advise and communicate with patients, students, faculty, and staff concerning SDM financial policies and procedures (i.e., patient financial responsibilities, dental insurance pre-authorizations, and policies) and resolves patient financial account issues. Process and appropriately document various payments (i.e., cash, checks, and credit card) from patients and insurance companies, and other entities (e.g., Department of Health Care & Human Services) Perform maintenance in the electronic health record system to ensure accurate billing and reporting. Reconciles and verifies transactions (i.e., cash, check and credit card) against reports clinic computer system and credit card transaction terminals. Assists in the daily preparation of clinical activity deposits to include log sheet, UCD campus cash receipt, the bank deposit receipt and armored car deposit pick up log. Responsible for making sure that the proper paperwork is retained in the payment office and sent to the Bursar's Office. Responsible for verifying Medicaid eligibility In a timely manner and communicating to necessary parties results that require action; Responsible for maintaining the files for all Medicaid paperwork and any Medicaid correspondence in the patient accounting office. Work Location: Onsite - this role is expected to work onsite and is located in Aurora, Colorado. Why Join Us: Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, Vision Retirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage. Qualifications: Please make sure to include the following in your resume: job title, duties, months, and years employed, and average hours worked per week as minimum experience is calculated on a 40 hour/week basis. Minimum Qualifications: Two years of technical accounting, bookkeeping, medical billing, or related experience Substitution: Appropriate education will substitute for the required experience on a year-for-year basis. Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application. Applicants must meet minimum qualifications at the time of hire. Conditions of Employment: Must be willing and able to: Report promptly Monday through Friday, from 8am-5pm to ensure adequate coverage of the booth. The primary work location for this position will be assigned at time of hire, but the individual in this role will also need to be willing and able to work at any of the patient billing windows as needed. Preferred Qualifications: Demonstrated experience in handling cash in a professional environment. Demonstrated experience with insurance, Medicaid, and dental/medical insurance terminology, principals, and processes. Previous experience working in a dental and/or academic medical environment. Bilingual in English and Spanish. Knowledge, Skills, and Abilities: Ability to analyze, interpret, and evaluate a broad range of laws, rules, and regulations in order to exercise good judgment in application. Ability to manage patient and financial accounting information systems, processes, and policies. Ability to analyze financial and accounting information to identify as well as correct variances. Knowledge of the professional standards, concepts, and practices of insurance, Medicaid, and dental/medical insurance terminology, principals, and processes. Ability to communicate effectively, both in writing and orally. Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. Ability to maintain a high level of confidentiality while working with sensitive information. Ability to take initiative with daily work activities and collaborates to create a positive effect on team performance. The ideal candidate for this position will be detail oriented, with the ability to prioritize, show excellent time management skills, and can work independently and/or collaboratively. How to Apply: Questions should be directed to: Traci Wells, Traci.Wells@CUAnschutz.edu Application Materials Instructions: APPLICATION DEADLINE: This announcement is open until 11/22/2025. To apply, please submit the following materials to this posting: A cover letter and resume that specifically addresses the job requirements and outlines your qualifications. Special Instructions to Applicants Classified Staff positions have specific application requirements: Submit all required documents indicated in this posting and include a current email address and phone number. Please address minimum qualifications, competencies, and preferred qualifications in your cover letter, as these along with previous work experience will be used in the assessment process. Click here to view Veteran and other General Information regarding Classified Staff positions: https://www.cu.edu/cu-careers/special-instructions-classified-staff-applicants For those who meet minimum qualifications, the comparative analysis process will include one or all of the following: Preferred Qualifications Application Review based on the preferred qualifications listed in the posting. Candidates will be evaluated and rated against the preferred qualifications based on information submitted within their application materials. Note: Candidates are not physically present for this portion of the comparative analysis. Interviews based on the job requirements, preferred qualifications and competencies listed in the posting. Candidates will be evaluated, scored, and ranked based on oral responses. Interviews may be over the phone, videoconference, or in-person. You will be notified via email if the comparative analysis process changes or includes additional assessment tools other than those listed above. Anticipated Pay Range: The starting salary range (or hiring range) for this position has been established as $3,661- $4,450.20 per month ($43,932- $53,402.40 per year). This position is eligible for overtime compensation. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. If you have prior state-classified service in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024. For more information about the Step Pay Program, please visit the 2024 Step Pay Program for State of Colorado Employees | DHR. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. ADA Statement: The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu. Background Check Statement: The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement: CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Posted 6 days ago
University of Southern CaliforniaLos Angeles, CA
$95,680 - $158,230 / year
Billing Manager will be responsible for all aspects of Commercial and Governmental billing. Position must possess in-depth knowledge of National Uniform Billing Regulations. Responsibilities will include all internal holds, billing system holds and bridges, management of edits; all designed to generate a defect-free claim. Position will manage internal resources and chart auditors. Essential Duties: Responsible for daily management of billing and system holds to effectively ensure accounts are accurately being sent to payers. Continually manage and review edits, bridges along with charge master impacts to ensure claims are flowing defect-free to the payers. Continually work with billing and software vendor to improve workflows, processes and controls for billing enhancements and efficiency. Develop, update and maintain billing policies and procedures for all facets of the billing organization. Continually work with department leaders on charge issues that generate rework and rebills. Work to eliminate rebills throughout the organization. Performs other duties as assigned. Required Qualifications: Req High School or equivalent Req 3 years 3-5 years minimum hospital acute care billing management experience Req Excellent knowledge of CPT-4, ICD-9/ ICD-10 and Uniform Billing Standards. Req Excellent knowledge of all Medicare Billing regulations and requirements. Req Excellent contract knowledge required Preferred Qualifications: Pref Bachelor's Degree Advance Education Preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The annual base salary range for this position is $95,680.00 - $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$135938.htmld
Posted 5 days ago
Washington University in St. LouisSaint Louis, MO
$17 - $25 / hour
Scheduled Hours 40 Position Summary Obtains insurance information, referral forms and counsels patients on financial assistance when seen in department for services. Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Registers all new patients, assisting with form completion. Reviews schedule for new patients, updating when necessary. Calls patients with appointment time reminder, obtaining insurance information and referral forms. Explains billing process to patients, answers incoming inquiries from patients and third-party payers. Explains billing process to other IBC staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. May provide Medical Assistant services to the department (MA certification required) as needed. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Patient care setting. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Assessment Based Recognition (ABR)- American Association of Medical Assistants (AAMA), Basic Life Support- American Heart Association, Basic Life Support- American Red Cross, Certified Medical Assistant- American Association of Medical Assistants (AAMA), Certified Medical Assistant- American Medical Technologists (AMT), Certified Medical Assistant- National Healthcareer Association (NHA), Certified Pharmacy Technician- Illinois Department of Financial and Professional Regulation, Certified Pharmacy Technician- Missouri Division of Professional Registration, Certified Pharmacy Technician- National Healthcareer Association (NHA), Certified Pharmacy Technician- Pharmacy Technician Certification Board , Pharmacist Technician- Illinois Department of Financial and Professional Regulation, Pharmacist Technician- Missouri Board of Pharmacy, Pharmacist Technician- Missouri Division of Professional Registration, Pharmacist Technician- Pharmacy Technician Certification Board , Registered Medical Assistant (RMA)- American Association of Medical Assistants (AAMA), Registered Medical Assistant- American Medical Technologists (AMT), Registered Medical Assistant- National Healthcareer Association (NHA) Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Registered/Certified Medical Assistant or successfully achieve Medical Assistant registration/certification or pass assessment-based recognition (ABR) exam or Pharmacy Technician licensure within 6 months of hire date or within a shorter time frame if noted by hiring manager. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications: No additional certification unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Financial Information, Insurance, Interpersonal Communication Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Posted 3 weeks ago
CONTACT GOVERNMENT SERVICESAustin, TX
$91,800 - $132,600 / year
Senior Billing Supervisor Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Ensures accurate observance of e-billing requirements and processes. Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients. Ensures timely invoice submission to clients, based on established timelines. Creates and distributes ad hoc operational and billing reports to management as requested. Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes. Supports internal and external auditors as requested. Supervises e-billing and receivables staff. Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes. Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions. Delegates assignments and projects to staff as appropriate Qualifications: Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner. High attention to detail, outstanding organizational skills and the ability to manage time effectively. Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills. Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately. Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives. Ability to work both independently and as part of a cross-functional, collaborative team. Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred. Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing. Two years of supervisory experience in similar role and ability to assume a leadership role. Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $91,800 - $132,600 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Posted 30+ days ago
Rite-HiteWhitehall, NC
Job Category: Customer Service & Contact Center Operations Schedule: Full time Job Description: PURPOSE AND SCOPE Lead the Central Billing team that finalizes billing for all North American service work orders. You'll own accurate, timely invoicing, credit-card processing, invoice distribution, and proactive PO capture-primarily across Salesforce/ServiceMax & JDE Enterprise One platforms. Most importantly, you'll motivate and develop a team of billers, set clear performance objectives, and drive continuous improvement and automation in partnership with Collections, District Operations, and Administrative Support teams. This position will be based out of our Charlotte, NC office. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. People Leadership Set team goals, SLAs/KPIs, and performance standards; run regular 1:1s and team huddles. Coach, mentor, hire, and develop billers; build training plans and support guides. Balance queues and coverage; audit work for quality and provide actionable feedback. Celebrate wins and hold the team accountable for results and customer experience. Billing Operations Oversee end-to-end finalization of service work orders, ensuring closeout data (labor, parts, rates, taxes, etc.) is complete and correct before posting. Drive PO capture for work completed without POs; log outreach and outcomes in Salesforce; resolve exceptions. Process and reconcile credit-card transactions with strong controls. Monitor and clear unbilled WIP; prevent stale WOs and reduce rework. Process Improvement & Automation Standardize and optimize the billing process to include partnering with upstream teams to ensure quality data and streamlined process. Reduce cycle time and errors; improve first-pass yield. Maintain SOPs, knowledge base, and training materials. Cross-Functional Collaboration Maintaining compliance to Arbon Quality Business Processes as they pertain to administrative procedures, and escalating issues that relate to other areas to the appropriate manager for resolution. Working with Leadership, develops performance metrics for the department and monitors performance of assigned staff, taking action to correct performance shortfalls in a timely and professional manner. Work with Collections on disputes/short-pays; feed root causes back to Operations. Partner with District Operations & Administrative teams to improve field closeout quality (POs, time/parts accuracy, attachments). Coordinate with IT/Systems on enhancements, defects, and release readiness. Assists other managers in staffing activities. May conduct initial screening interviews for off-site managers, as needed. SUPERVISORY RESPONSIBILITIES: Directly supervises 10-20 administrative staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. REQUIRED COMPETENCIES People-first leadership, coaching, and accountability Customer focus and problem solving Process rigor and attention to detail Collaboration and influence without authority Data-driven decision making and bias for action REQUIRED EDUCATION & EXPERIENCE Associate's Degree or equivalent from two-year college or technical school; or three or more years related experience and/or training; or equivalent combination of education and experience. Four or more years of management and/or demonstrated leadership experience REQUIRED KNOWLEDGE / SKILLS: Strong organizational skills: able to manage deadlines, high volume work and multiple processes/projects, interdependencies of other functions, and strong attention to detail and accuracy. Strong capacity for prioritizing multiple work streams in a fast-paced environment; good judgment in escalations and decision-making, demonstrated problem-solving / troubleshooting mindset Professionalism, integrity, and confidentiality in leading employees and working with business and customer data. Experience managing reporting and responding and solutioning to trends: dashboards, KPIs, budgets. Excellent verbal & written communication and customer service skills; ability to communicate with all levels of stakeholders. Company Description: Arbon Equipment- A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity. We Offer: Arbon Equipment- A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package. Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.
Posted 3 weeks ago
WaystarAtlanta, GA
ABOUT THIS POSITION We are seeking an experienced and strategic Director of Accounting - Billing & Collections to lead our billing operations and receivables management. This position plays a critical leadership role in overseeing the end-to-end billing cycle, optimizing accounts receivable processes, and ensuring the timely and accurate collection of receivables. The ideal candidate will bring deep expertise in financial operations, customer invoicing, revenue assurance, and team leadership. WHAT YOU'LL DO Leadership & Strategy: Lead, develop, and mentor a high-performing team responsible for billing, accounts receivable, and collections. Billing Operations: Oversee the timely and accurate issuance of customer invoices across all business units. Ensure compliance with contract terms, pricing structures, and regulatory requirements. Work with sales, operations, and customer success teams to resolve billing disputes. Collections Management: Develop and implement proactive collection strategies to minimize DSO (Days Sales Outstanding). Monitor aging reports and direct collection efforts for delinquent accounts. Maintain effective communication with customers regarding payment status and issues. Process Improvement & Automation: Identify opportunities for automation and process enhancements within billing and collections. Lead system improvements or ERP enhancements to support scalable billing operations. Reporting & Controls: Provide regular reporting on billing accuracy, cash collections, A/R aging, and other key metrics. Maintain strong internal controls over billing and collections to ensure financial integrity. Assist with audit preparation and respond to external and internal audit requests. WHAT YOU'LL NEED Bachelor's degree in Accounting, Finance, or related field (CPA or MBA preferred). 7+ years of progressive accounting experience, with at least 3 years in a leadership role focusing on billing and/or collections. Proven experience managing large-volume billing and A/R operations in a complex or fast-paced environment. Strong understanding of GAAP, revenue recognition, and financial controls. Experience with ERP systems (e.g., NetSuite, SAP, Oracle) and billing platforms. Excellent analytical, communication, and leadership skills. Experience in SaaS, subscription billing, or service-based industries. Familiarity with ASC 606 revenue recognition standards. Demonstrated success in reducing DSO and improving collection efficiency. Change management and process reengineering experience. Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions. Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation. Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation. ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Posted 30+ days ago
Surgery PartnersPost Falls, ID
Northwest Specialty Hospital is seeking a detail oriented; customer service focused Authorization & Verification Specialist to join our team! The Authorization & Verification Specialist is responsible for assuring that surgical cases are scheduled and verifying patient insurance. This position is responsible for assuring that clerical duties are accurately performed in completion of, but not limited to, the following areas: calling all primary and secondary insurance for verification of benefits for deductibles; in and out of network benefits including copays; notifying front desk and necessary staff members of non-reimbursable benefits; telephone backup and transferring of all calls; smooth transitioning of patients through the services they require; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections process; ensure that co-payments and payments on patients accounts are taken, accounted for and processed accurately; backup for completing a daily log of patient payments collected as needed; ensure that all information entered into the automated admitting/registration system is accurate and complete; prepare preregistration packets for all patients; update medical records for return patients as needed; help with closing procedures. Works under stress and is able to work under pressure and in situations that demand patience, tact, stamina and endurance. Qualifications and Preferred Experience: High school diploma is required; bachelor's degree in related field is preferred Must be able to achieve CPR certification within 60 days of employment Ability to relate and work effectively with others Demonstrated skills in verbal, written English, and public speaking ability Willingness to participate in goal-setting and educational activities for own professional advancement and that of others Demonstrated computer skills in utilizing word processing, integrated databases, and other computer functions Previous experience with healthcare scheduling and insurance knowledge is required About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs, and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships Culture that promotes and supports work/life balance Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Posted 1 week ago
City of Baltimore, MDBaltimore, MD
$85,660 - $136,935 / year
THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $85,660.00 - $136,935.00 Annually Starting Pay: $85,660.00 - $136,935.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Job Summary The Operations Officer IV role is critical in supporting the operations of the Customer Support and Services Division, by providing high level management oversight into the Billing and Collection operations located in the Abel Wolman building. This position is essential for providing high level support and driving innovative strategies that enhance our billing and collection processes. This position reports directly to the Chief of the Customer Support and Service Division at DPW. Essential Functions Directs, plans, coordinates and oversees operations and activities of workers engaged in utility billing, billing adjustments, rates and revenue activities, etc. Directs, plans and oversees the daily workflow of the Billing Unit to ensure timely billing of all customers. Develop, plan, and implement both long- and short-term goals of CSSD multiple billing units that comprise our billing operations to include water utility billing for multiple local jurisdictions (Balt City, Balt Co, Howard Co, Carroll Co and AA Co), Rates/Revenue and Adjustments. In addition, this role would provide oversight for our collections operation that handle inter-city/agency accounts, delinquent accounts, account escalation to city law department and commercial accounts. Coordinate and meet with stakeholders, including city agency partners, business groups, and others to resolve issues. Provide input to leadership on operational, budget and policy decisions. Maintain compliance with various reports, regulations and policies and procedures ensuring the alignment with the mission of the City of Baltimore, Department of Public Works. Acts as a liaison between the customer service department and other units, divisions in the agency. Develop and implements quality assurance programs for staff. Provide constructive and timely performance evaluations. Coordinates all training, team building, workshops, and professional development for the billing and collection operations. Minimum Qualifications Education: Have a bachelor's degree from an accredited college or university. AND Experience: Have six years of experience in administrative, technical or professional work, one year of which must have included supervision or project management. OR Equivalency Notes: Have an equivalent combination of education and experience. Knowledge, Skills, and Abilities The successful candidate will possess strong collaboration skills, extensive knowledge of quality assurance/control and data management processes. This role requires a proactive approach to creating equitable and innovative solutions, along with the ability to effectively analyze data. Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling. Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information. Knowledge of management practices and methods. Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects. Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives. Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures. Ability to prepare and present reports or recommendations clearly and concisely. Ability to compile financial and operational data and to analyze charts reports and statistical and budgetary statements. Ability to coordinate the activities of various organizational units. Ability to plan, organize and direct the work of others. Ability to research and write complex narrative and statistical reports Ability to establish and maintain effective working relationships with city officials, community and business groups. Ability to communicate effectively, both orally and in writing. Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a 6-month mandatory probation. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER .
Posted 2 weeks ago
Washington University in St. LouisSaint Louis, MO
$17 - $25 / hour
Scheduled Hours 40 Position Summary Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services. Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Registers all new patients and assists with form completion. Reviews schedule for new patients and makes updates when necessary. Calls patients with appointment time reminders; obtains insurance information and referral forms. Explains billing process to patients; answers incoming inquiries from patients and third-party payers. Explains billing process to other staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Patient care setting. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Basic Life Support- American Heart Association, Basic Life Support- American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications: No additional certification unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Posted 2 weeks ago
Akumin Inc.Winston Salem, NC
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Posted 3 weeks ago
Washington University in St. LouisSaint Louis, MO
$18 - $27 / hour
Scheduled Hours 40 Position Summary Obtains insurance information and referral forms and counsels patients on financial assistance over the phone. Schedules and registers patients over the phone or by email, with no patient contact. Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests. Provides patient scheduling services to include collecting demographics and insurance registration. Reviews schedule for new patients and makes updates when necessary. Calls patients with appointment time reminders; obtains insurance information and referral forms. Processes internal physician referrals for clinical care. Explains billing process to patients, answers incoming inquiries from patients and third-party payers. Works with others to solve moderately complex problems. Explains billing process to other staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. Works Relatient patient reminder system results and contacts patients or makes scheduling changes. May make daily edits and temporary changes to provider scheduling templates based on physician input. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications: No additional certification unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Billing Systems, Customer Service, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Medical Office Support, Microsoft Excel, Microsoft Office, Microsoft Word, Organizing, Prioritization, Scheduling, Third Party Claims Grade G06-H Salary Range $17.87 - $27.06 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Posted 3 weeks ago
ESOAustin, TX
How You'll Support Our Mission The Executive Director of Customer Success will oversee a team of professionals within our Logis vertical. This role involves driving a superior customer experience by shaping and implementing strategies that span Customer Experience, Product, Sales, and the broader industry. The goal is to ensure ESO is strategically positioned to achieve business objectives and meet customer needs. What You'll Be Doing- The Day to Day The Executive Director of Customer Success will lead and over the Logis vertical within Customer Success, ensuring that our clients receive unparalleled support and value from our products and services. This role is critical in driving customer satisfaction, retention, and growth, and will work closely with cross-functional teams to deliver a seamless customer experience. Internal strategic planning will be built on a deep knowledge of the industry in your respective vertical and require an immense amount of engagement in the field to ensure ESO is influencing the industry and is aware of vital happenings that may affect ESO and its customers. Develop Customer Success strategy aligned with the company's goals and objectives. Lead, mentor, and inspire a high-performing Customer Success team within their vertical with assistance from the Director of Customer Success. Build and maintain strong relationships with key clients, understanding their needs and ensuring they achieve maximum value from our solutions. Drive customer retention and expansion by identifying opportunities for upselling and cross-selling within strategy. Working with Director of Customer Success and cross-functionally to implement strategies to reduce churn and increase customer loyalty. Will serve as a key industry expert to assist in business development opportunities in their vertical to ensure proper vetting and influence as needed. Work closely with Sales, Product, and Support teams to ensure a cohesive approach to customer satisfaction. Advocate for customer needs and feedback within the organization. Establish and monitor key performance indicators (KPIs) to measure the success of the Customer Success initiatives. Provide regular reports and insights to senior management. Assist with Customer Success budget, ensuring optimal allocation of resources to achieve departmental goals. Who You Are- The Essentials The things you must have to be considered for this role: 10+ years of demonstrated senior leadership in designated vertical influencing vertical strategy, related customer experience or other combination of experience. Bachelor's degree or equivalent education and/or work experience. Proven track record of driving customer satisfaction, retention, and growth in a technology-driven environment. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. Strategic thinker with strong analytical and problem-solving abilities. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. Strategic thinker with strong analytical and problem-solving abilities. Excellent communication, interpersonal and presentation skills. Ability to travel as needed to attend industry events, meet with customers, or to assist with business development opportunities. Demonstrated ability to influence and engage with industry leaders and strategic customers. Who You Are- The Desirables Tenure within represented vertical Proficient in Salesforce and Excel Exposure to CRM tools such as Salesforce, Client Success, etc.
Posted 3 weeks ago
CONTACT GOVERNMENT SERVICESDetroit, MI
$91,800 - $132,600 / year
Senior Billing Supervisor Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Ensures accurate observance of e-billing requirements and processes. Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients. Ensures timely invoice submission to clients, based on established timelines. Creates and distributes ad hoc operational and billing reports to management as requested. Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes. Supports internal and external auditors as requested. Supervises e-billing and receivables staff. Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes. Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions. Delegates assignments and projects to staff as appropriate Qualifications: Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner. High attention to detail, outstanding organizational skills and the ability to manage time effectively. Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills. Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately. Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives. Ability to work both independently and as part of a cross-functional, collaborative team. Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred. Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing. Two years of supervisory experience in similar role and ability to assume a leadership role. Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $91,800 - $132,600 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Posted 30+ days ago
Geico InsuranceFort Worth, TX
$100,000 - $215,000 / year
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing Platform team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a seasoned Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal role in re-architecting our platform from the ground up, focusing on enhancing the scalability and efficiency of our systems. Responsibilities Oversee high-level and low-level designs of one or more sub-systems of the billing platform we are building Be responsible and accountable for the quality, reliability, usability, and performance of the solutions Provide strategic guidance and oversight for multiple billing teams, ensuring alignment with the Platform's technical vision and business objectives Lead the design and development of complex software systems, ensuring they are scalable, maintainable, and meet high-quality standards (This includes evaluating code quality and collaborating with stakeholders to understand and implement project requirements) Identify and prioritize technical challenges that may pose risks to business Develop solutions to address these issues efficiently, ensuring smooth product development Work closely with various departments, including product management and design, to ensure cohesive and successful project delivery Facilitate effective communication and collaboration across teams to achieve common goals Mentor and guide engineers, fostering a culture of continuous learning and improvement Provide technical guidance to help team members overcome challenges and make informed decisions Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 4+ years of professional, hands-on software development experience Strong experience in architecting and designing large-scale, complex systems Proficient coding skills in Java, Kotlin, Golang, or similar languages, capable of producing high-performance, production-quality code Experience with a wide range of technologies, including SQL and NoSQL databases, Kafka, Spark, Airflow, or their equivalents Proficient in using cloud computing tools throughout the software development lifecycle, with deep expertise in DevOps, observability, telemetry, and test automation Skilled in collaborating across engineering teams and other functions to build alignment, drive decision-making, and communicate transparently Preferred Qualifications Experience in the financial technology sector, with a focus on billing, payments, subscription management, and financial reporting Proven track record in designing and implementing workflow engines Education Bachelor's and/or Master's degree, preferably in CS, or equivalent experience This is a Hybrid role based out of the following offices* Palo Alto, CA Dallas, TX Chevy Chase, MD Be Part of Our Journey If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry. #LI-MK1 Annual Salary $100,000.00 - $215,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Posted 2 weeks ago
Hoosier EnergyBloomington, IN
Pay Grade: M03, M04 POSITION SUMMARY Completes information collection, verification, security, analysis, application of contracts/tariffs logs and member contacts to ensure monthly billing is produced within established quality, accuracy and timeliness standards. Works with Senior Billing Analyst in development and management of billing software systems including system upgrades, member training and support, development and implementation of policies and procedures and writing and changing rate codes. Maintains system load data and billing information databases; performs analysis related to loading, billing, tariff/contract, costs, settlement procedures, information exchange and other areas as requested. Assures 100% billing back-up capability in support of Senior Billing Analyst. DUTIES AND RESPONSIBILITIES Develops, produces and distributes member system monthly billings in conjunction with the Senior Billing Analyst. Assures that billing is of highest quality and accuracy and produced in a consistent, timely fashion in compliance with company policies. Understands, maintains and properly applies tariffs and contracts. Works with Senior Billing Analyst and/or Department Manager to anticipate and resolve issues with staff and/or members. Establishes and maintains a 100% back-up capability of the billing process. Performs monthly data collection ensuring accurate data to support billing and other internal/external uses. Works directly with operational technicians to assure accurate and timely data collection. Supports maintenance and implementation of software and hardware for systems. Keeps abreast of current and future metering/monitoring technologies. Establishes and maintains a 100% back-up capability of the data collection process. Maintains tools and processes used by the G&T, members and end-consumers to review and analyze data including MV-WEB, "Members Only Site" items related to billing, and other information. Establishes and maintains a 100% back-up capability of the analytical tools control and support. Provides technical and analytical support and advisory services to member, company and third party staff related to billing questions and analysis. Supports the Senior Billing Analyst and/or Department Manager in analysis related to load and billing information. Performs other tasks as assigned by Department Manager. Assists members with questions and troubleshooting of bills, tools for review of loads and bills and interpretation of tariffs. Proactively communicates with the members regarding ideas relative to billing and customer service to develop and respond to special billing and information needs. Provides education and training for members and company staff concerning billing issues as requested by the Department Manager and/or Senior Billing Analyst. Serves on committees and represents the Power Network on billing and data collection issues as directed by Department Manager and/or the Senior Billing Analyst. Responsible for the training of any Associate Billing Analyst personnel. JOB SPECIFICATIONS Education: Bachelor's degree in related field minimum In lieu of degree, an additional 10 years' relevant experience may be considered Experience: 5 years' experience with electric utilities, with 5 years' specific knowledge and hands-on working experience with MV90, MV-WEB, MV-PBS, data collection, metering/communication systems and/or billing processing minimum Project and program management experience preferred Skills and Abilities: Ability to communicate with individuals at all levels and work as part of a team Strong written and oral communication skills Ability to manage multiple projects with varying scopes and timelines Ability to exercise flexibility to work effectively in a changing environment Strong problem solving and decision making skills to identify, anticipate and resolve problems at hand Intermediate computer skills Strong customer orientation General understanding of electric utility metering technology and telemetry Hoosier Energy is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, age, ancestry, genetic information, disability, veteran status or any other characteristic protected by federal, state or local laws.
Posted 1 week ago
EnvistaMadison, WI
$21 - $28 / hour
Job Description: Position Summary: The primary functions of the Sales Support Specialist- Government and Billing are to support Government customers and to work closely with the accounting team to resolve issues with billing customers. The candidate will have strong interpersonal skills, customer focused, and results driven. The Sales Support Specialist must be highly detailed and able to pivot between tasks as needs arise. Consistency in applying policies and procedures is critical. This role is very customer focused, providing accurate information to all relevant constituents. The Sales Support Specialist must have strong interpersonal and communications skills. The candidate will be independent, capable of operating in a fast-moving and ever-changing environment, and able to navigate rules and regulations surrounding government customers. Essential Duties and Responsibilities: Coordinate & process all incoming Government orders daily. Pull Website orders and process (ECAT, GSA Advantage) Monitor incoming orders via mail, fax, email, tradeshow, phone calls, and sales reps for accuracy. Ensure orders entered comply with Government Base coding parameters. Utilize and maintain Oracle Government Base codes list Monitor Government Open orders in Tableau for timely shipments. Contact end users and Sales Reps to get info needed to complete Order. Maintain government information booklet for new sales reps. Process all quotes and invoices for the business. Assist with month and quarter end activities. Handle other duties and projects as assigned. Job Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This individual must be able to function in a fast-paced environment, where priorities may change rapidly. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Requirements: High School Diploma Proficiency with data review/analytics Highly Organized Exceptional attention to detail Intermediate Proficiency with Microsoft Office applications (Outlook, Word, Excel, and PowerPoint) Preferred Requirements: Associate's degree Excellent verbal and written communication skills necessary to determine steps to resolve issues with inputs from sales team Teamwork- Must be willing and able to work closely and effectively with other departments, peers, etc. Results orientation- Must consistently deliver results. Communication- Must be able to effectively communicate in both written and verbal forms. Professional Work and Detail Orientation- Must have excellent attention to detail, and all work must be at a high level of professionalism. Positive Attitude- Does what it takes to successfully accomplish goals #LI-TP1 IND123 Target Market Salary Range: Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans. $20.70 - $28.40 per hour Operating Company: Orascoptic Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Posted 2 weeks ago
CONTACT GOVERNMENT SERVICESAtlanta, GA
$91,800 - $132,600 / year
Senior Billing Supervisor Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Ensures accurate observance of e-billing requirements and processes. Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients. Ensures timely invoice submission to clients, based on established timelines. Creates and distributes ad hoc operational and billing reports to management as requested. Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes. Supports internal and external auditors as requested. Supervises e-billing and receivables staff. Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes. Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions. Delegates assignments and projects to staff as appropriate Qualifications: Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner. High attention to detail, outstanding organizational skills and the ability to manage time effectively. Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills. Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately. Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives. Ability to work both independently and as part of a cross-functional, collaborative team. Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred. Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing. Two years of supervisory experience in similar role and ability to assume a leadership role. Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $91,800 - $132,600 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Posted 30+ days ago
Global Elite GroupGarden City, NY
$22 - $26 / hour
Billing Clerk - Aviation Security Company Location: Corporate Headquarters- Garden City, NY Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. We are currently seeking a Billing Clerk to join our accounting department and support our accounts receivable functions. This role is ideal for a detail-oriented Accounting Clerk or finance professional looking to expand their expertise in billing, collections, and clerical accounting support. Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation & Benefits: Hourly Rate $22-$26/hr. (commensurate with experience and qualifications) Medical, dental, and vision benefits offered Paid time off 401k Employee engagement, professional development, and opportunities for advancement Collaborative team environment with transparency and group input Position Overview: Reporting directly to the Accounting Manager, the Billing Clerk will provide clerical and accounting support with a primary focus on billing, accounts receivable, and collections, while also assisting with payroll processing as needed. This role requires proficiency in accounting principles, bookkeeping, and accounts receivable processes. The successful candidate will be highly detail-oriented, organized, and comfortable working under strict deadlines in a team-driven environment. Proficiency in Microsoft Excel and QuickBooks is essential, as both tools will be used daily to review, analyze, reconcile, and maintain accurate financial records. Key Responsibilities: Generate and issue accurate, contract-based invoices for services provided. Maintain and review monthly billing reports to ensure accuracy in billing and payroll data. Prepare and distribute monthly aging reports for accounts receivable and follow up on outstanding balances. Proactively pursue overdue accounts and document all collection activities. Collaborate with internal teams to confirm accuracy of billing data. Prepare and track client contractual amendments and rate changes. Respond to client inquiries regarding invoices and payment status in a timely and professional manner. Assist with reconciling accounts receivable to ensure payments are applied correctly. Provide occasional support with payroll processing. Submit periodic airport, state, and local compliance reports. Support the Accounting Department and management team with projects as assigned. Qualifications Qualifications: High School Diploma or equivalent required; associate degree in Accounting or related field preferred. Minimum 2 years' experience in billing, accounts receivable, or accounting clerk functions for contract-based services. Proficiency in Microsoft Office 365 (Word and Excel). Experience with QuickBooks strongly preferred. Strong customer service skills for both internal and external clients. Ability to handle confidential financial information with discretion. Excellent written and verbal communication skills. Proven time management, organization, and multitasking abilities. Must be legally authorized to work in the U.S. with valid identification. Why Join Us? At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. Your role as a Billing Clerk will directly contribute to the financial success and operational excellence of the company. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.
Posted 30+ days ago
Whitley PennFort Worth, TX
Whitley Penn, a leading CPA and Consulting firm, is looking for a Billing Coordinator to join our team. The Billing Coordinator will play a key role in processing executive billings while ensuring accuracy, timeliness, and high-quality output. The ideal candidate is a self-starter and team player who can communicate effectively with clients and professionals at all levels. This position requires strong attention to detail and the ability to thrive in a fast-paced professional environment. JOB DETAILS: Title: Billing Coordinator Classification: Full-time; Non-exempt Department: Revenue and Practice Management (RPM) Location: Fort Worth Office Expectations/Hours: In-office position; general work schedule is Monday-Friday, 8am to 5pm with overtime, as needed. How We Work Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job. How Will You Make an Impact? Process executive billings accurately and meet departmental deadlines Reconcile billing, work-in-process (WIP), and accounts receivable Maintain accurate and up-to-date client records Draft internal and external correspondence as needed Support weekly and monthly reporting requirements Manage large projects as assigned to meet department needs Collaborate with team members to maintain client database Assist with data entry and other administrative tasks as required How Will You Get Here? 3-4 years of combined billing and administrative experience Prior professional service billing a plus High degree of efficiency with Microsoft Word and Excel Excellent verbal and written communication skills Possess strong organizational skills with exceptional attention to detail and follow-through Strong time management skills and ability to manage multiple tasks Must be flexible and able to prioritize duties in response to demands of the day-to-day activities of the department Possess a positive attitude and outlook in a fast-paced environment Ability to communicate effectively with individuals at all levels of the organization Must be able to work independently as well as in a collaborative team environment Capable of maintaining strict confidentiality Ability to work overtime as workload requires. Why Should You Apply? Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans) Voluntary Dental and Vision Insurance 17 Annual Firm holidays, with extended breaks around July 4th and year end Generous PTO for Non-Exempt Team Members Paid Maternity and Parental Leave 401(k) with Profit Sharing Discretionary Bonus Program Health & Wellness Program Pet Insurance Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: https://www.dropbox.com/s/olsr5xgsgxsntu3/E-Verify%20Notices.pdf?dl=0 . All employment is decided on the basis of qualifications, merit, and business need. #LI-ONSITE #LI-CB1 #LI-DNP
Posted 1 week ago
Holland & KnightTampa, FL
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position can be based in our global operations center in Tampa, FL, or at the Firm's Dallas office. General Description: We are seeking a Senior Client Accounts E-Billing Specialist to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our Firm. The Senior Client Accounts E-Billing Specialist is pivotal in ensuring the timely and accurate reconciliation of electronically billed invoices across multiple client platforms. The Senior Client Accounts E-Billing Specialist is well versed in legal eBilling and collections, with a demonstrated ability to manage complex client portfolios and drive resolution of outstanding balances. This role is responsible for overseeing the full lifecycle of eBilled invoices from invoice approval through successful payment, while maintaining proactive communication with billing attorneys and firm leadership. This includes navigating various eBilling systems, addressing deductions and appeals, and coordinating with attorneys to engage clients directly when necessary. The position reports to the Client Accounts Supervisor and requires a high level of autonomy, professionalism, and strategic problem-solving. Key Responsibilities and Essential Job Functions: Collaborate with assigned Attorney collectors to initiate and follow up on communications regarding outstanding balances. Partner with the Billing team to resolve non-payment issues and escalate concerns as needed. Communicate invoice rejections or reductions to Billing Attorneys or designated contacts, ensuring timely follow up and escalation protocols. Track and follow up internally to resolve rejected items which include but are not limited to timekeeper approvals, timekeeper rates, client matter ID, budgets, and tasks/activity codes issues. Work closely with the Client Billing Compliance team to address invoice reductions and ensure adherence to outside counsel guidelines. Monitor and analyze short-pay balances, recommending write-off adjustments where appropriate. Generate detailed reports on eBilling performance, payment trends, and unresolved issues for leadership review as needed. Participate in cross-functional initiatives aimed at improving billing workflows and operational efficiency. Special projects and duties as assigned. Required Skills: Advanced proficiency in navigating legal eBilling platforms (i.e. BillBlast, Aderant) and client-specific ebilling portals. Strong understanding of legal billing practices, collection strategies and financial reconciliation processes Strong attention to detail and organizational skills. Strong proficiency in using MS Office suite, with advanced skills in Excel for data analysis and reporting. Excellent written and verbal communication skills, with the ability to interact professionally with attorneys, clients and internal stakeholders. Proficient knowledge of accounting functions Required Qualifications & Education: Minimum 5-7 years of legal electronic billing experience with demonstrated success in managing complex client portfolios. Bachelor's degree in accounting, Finance or Business discipline preferred; or the equivalent combination of education and relevant legal electronic billing experience will be considered in lieu of a degree Physical Requirements: Ability to sit or stand for extended periods of time. Moderate or advanced keyboard usage. Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents. Benefits may vary by position and office. Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.
Posted 2 weeks ago
Patient Billing Specialist
University of ColoradoAurora, CO
$3,661 - $4,450 / undefined
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Job Description
University of Colorado Anschutz Medical Campus
Department: Department of Dental Clinical Operations
Job Title: Patient Billing Specialist (Accounting Technician II)
Position #: 00762093 - Requisition #:38259
Job Summary:
We are hiring for a full-time Patient Billing Specialist. We are seeking professionals with demonstrated patient relations and customer service experience interested in working in an academic, dental medicine environment. We welcome applications from individuals who are collaborative, communicative, caring, detail oriented, organized, proactive, able to think critically, focused on quality, dedicated to personal growth, and highly motivated.
The Patient Accounting Department, a unit of the Office of Financial Affairs, is responsible for managing and monitoring all aspects of patient accounting and interactions with dental insurance companies, Medicaid, and collection agencies. Under the direction of the Patient Accounting Supervisor, the Patient Billing Specialist's primary responsibilities include performing accounting services (i.e., payments, billing, accounts receivable, collection management, patient registration, Medicaid billing & third-party insurance billing), and educating students, faculty, and staff on SDM patient financial policies and procedures.
The position is located at the University of Colorado- Anschutz Medical Campus. Hours will be dependent on business need (i.e., career fairs, employee consultations, professional development) but typically will be Monday- Friday between the hours of 8:00am and 5:00 pm. This is a patient facing position and is 100% onsite. The primary work location for this position is the Department of Orthodontics patient billing window, but this role may provide back-up coverage for any of the patient billing windows as needed.
Key Responsibilities:
Receive and greet patients, offer information concerning clinic practice policies, financial procedures, and operations.
Advise and communicate with patients, students, faculty, and staff concerning SDM financial policies and procedures (i.e., patient financial responsibilities, dental insurance pre-authorizations, and policies) and resolves patient financial account issues.
Process and appropriately document various payments (i.e., cash, checks, and credit card) from patients and insurance companies, and other entities (e.g., Department of Health Care & Human Services)
Perform maintenance in the electronic health record system to ensure accurate billing and reporting.
Reconciles and verifies transactions (i.e., cash, check and credit card) against reports clinic computer system and credit card transaction terminals.
Assists in the daily preparation of clinical activity deposits to include log sheet, UCD campus cash receipt, the bank deposit receipt and armored car deposit pick up log.
Responsible for making sure that the proper paperwork is retained in the payment office and sent to the Bursar's Office.
Responsible for verifying Medicaid eligibility In a timely manner and communicating to necessary parties results that require action; Responsible for maintaining the files for all Medicaid paperwork and any Medicaid correspondence in the patient accounting office.
Work Location:
Onsite - this role is expected to work onsite and is located in Aurora, Colorado.
Why Join Us:
Why work for the University?
We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:
Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross pay
Paid Time Off: Accruals over the year
Vacation Days: 22/year (maximum accrual 352 hours)
Sick Days: 15/year (unlimited maximum accrual)
Holiday Days: 10/year
Tuition Benefit: Employees have access to this benefit on all CU campuses
ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage.
Qualifications:
Please make sure to include the following in your resume: job title, duties, months, and years employed, and average hours worked per week as minimum experience is calculated on a 40 hour/week basis.
Minimum Qualifications:
- Two years of technical accounting, bookkeeping, medical billing, or related experience
Substitution: Appropriate education will substitute for the required experience on a year-for-year basis.
Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application.
Applicants must meet minimum qualifications at the time of hire.
Conditions of Employment: Must be willing and able to:
Report promptly Monday through Friday, from 8am-5pm to ensure adequate coverage of the booth.
The primary work location for this position will be assigned at time of hire, but the individual in this role will also need to be willing and able to work at any of the patient billing windows as needed.
Preferred Qualifications:
Demonstrated experience in handling cash in a professional environment.
Demonstrated experience with insurance, Medicaid, and dental/medical insurance terminology, principals, and processes.
Previous experience working in a dental and/or academic medical environment.
Bilingual in English and Spanish.
Knowledge, Skills, and Abilities:
Ability to analyze, interpret, and evaluate a broad range of laws, rules, and regulations in order to exercise good judgment in application.
Ability to manage patient and financial accounting information systems, processes, and policies.
Ability to analyze financial and accounting information to identify as well as correct variances.
Knowledge of the professional standards, concepts, and practices of insurance, Medicaid, and dental/medical insurance terminology, principals, and processes.
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Ability to maintain a high level of confidentiality while working with sensitive information.
Ability to take initiative with daily work activities and collaborates to create a positive effect on team performance.
The ideal candidate for this position will be detail oriented, with the ability to prioritize, show excellent time management skills, and can work independently and/or collaboratively.
How to Apply:
Questions should be directed to: Traci Wells, Traci.Wells@CUAnschutz.edu
Application Materials Instructions:
APPLICATION DEADLINE: This announcement is open until 11/22/2025.
To apply, please submit the following materials to this posting:
- A cover letter and resume that specifically addresses the job requirements and outlines your qualifications.
Special Instructions to Applicants
Classified Staff positions have specific application requirements:
Submit all required documents indicated in this posting and include a current email address and phone number.
Please address minimum qualifications, competencies, and preferred qualifications in your cover letter, as these along with previous work experience will be used in the assessment process.
Click here to view Veteran and other General Information regarding Classified Staff positions: https://www.cu.edu/cu-careers/special-instructions-classified-staff-applicants
For those who meet minimum qualifications, the comparative analysis process will include one or all of the following:
Preferred Qualifications Application Review based on the preferred qualifications listed in the posting.
Candidates will be evaluated and rated against the preferred qualifications based on information submitted within their application materials. Note: Candidates are not physically present for this portion of the comparative analysis.
Interviews based on the job requirements, preferred qualifications and competencies listed in the posting.
Candidates will be evaluated, scored, and ranked based on oral responses.
Interviews may be over the phone, videoconference, or in-person.
You will be notified via email if the comparative analysis process changes or includes additional assessment tools other than those listed above.
Anticipated Pay Range:
The starting salary range (or hiring range) for this position has been established as $3,661- $4,450.20 per month ($43,932- $53,402.40 per year).
This position is eligible for overtime compensation.
The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
If you have prior state-classified service in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024. For more information about the Step Pay Program, please visit the 2024 Step Pay Program for State of Colorado Employees | DHR.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator: http://www.cu.edu/node/153125
Equal Employment Opportunity Statement:
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
ADA Statement:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
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