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Medical Billing Specialist-logo
Thrive Counseling CenterFederal Way, WA
About Thrive Counseling Center At Thrive, we believe everyone deserves access to high-quality, affirming mental health care. We are a community dedicated to this mission, and we know that providing exceptional care for our clients starts with supporting our entire team. We believe that when our employees thrive, our clients do too. Our work culture is built on a foundation of collaboration, integrity, and clear, compassionate communication. We are proudly affirming of all identities and strive to create an inclusive environment where every team member feels safe, seen, and valued. From client care to our billing practices, we hold ourselves to high ethical standards and believe in working with each other to achieve our goals. As a member of our administrative team, you will play a vital role in making our vision a reality. Your work will directly support our ability to make top-tier therapy accessible, ensuring our services are more available, not more complicated. Here, you can apply your skills to a meaningful mission as a respected member of a team that is passionate about helping our community grow—together. Position Summary We are looking for a Behavioral Health Billing Specialist who brings a human touch and a curious mindset to our billing team. In this role, you will be the vital link between our clients, clinicians, and insurance payers and have a talent for investigation and a commitment to clear communication. You will take ownership of the billing cycle, using your problem-solving skills to resolve issues and your customer service expertise to provide answers and support. A willingness to actively engage with people over the phone is essential for success in this position. Key Responsibilities Manage the full billing cycle, including claim submission, payment posting, and data reconciliation within our Electronic Medical Record (EMR) system. Proactively investigate and resolve claim denials, rejections, and aging accounts by communicating with insurance payers to maximize reimbursement. Perform timely and accurate insurance benefit verifications for all clients, and clearly communicate coverage details to both clients and clinicians. Create and maintain billing reports for the billing manager and ensure adherence to all billing policies, procedures, and HIPAA regulations. Oversee patient account management, including preparing accounts for collections when necessary and providing backup support to the client care team. Performs other related duties as assigned to support the needs of the organization. Required Qualifications High school diploma or GED equivalent. 2+ years of outpatient medical billing experience, preferably in a mental health setting. Deep understanding of the insurance landscape, including in/out-of-network benefits, coordination of benefits, UCRs, complexities of self-funded plans, and local coverage determinations. Thorough understanding of HIPAA policies and a demonstrated ability to apply them strictly in daily work to ensure patient privacy. Demonstrated experience with EMR systems and billing software (e.g., Therapy Appointment, Office Ally, Availity, and others). Proficiency in Google Suite and MS Excel is required. Exceptional critical thinking & problem-solving skills with a proactive, detail-oriented approach to identifying and resolving issues. Excellent communication skills, with the confidence to speak directly with patients and insurance representatives by phone and email. Ability to work independently and manage time effectively in a fast-paced, remote environment. Preferred Qualifications Experience with provider credentialing. Experience with medicare and medicaid billing. Associate's degree or relevant certification (e.g., Certified Billing and Coding Specialist - CBCS). What We Offer Competitive salary based on experience. Comprehensive benefits package (Medical, Dental, Vision). Paid Time Off (PTO) and Paid Sick Leave (PSL). 401(k) plan with company match. A supportive and collaborative team environment. 100% Remote work flexibility. Thrive Counseling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR

Posted 3 weeks ago

Billing Specialist-logo
Triage StaffingOmaha, NE
The Billing Specialist is responsible for assisting in the company's billing operations. This role ensures accurate and timely invoicing, resolves billing issues, and collaborates with various internal departments and MSP (Managed Service Providers) to ensure efficient financial processes.

Posted 1 week ago

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Fastly Inc.Denver, CO
Posting Open Date: August 1, 2025 Anticipated Posting Close Date*: September 15, 2025 Job posting may close early due to the volume of applicants. Senior Manager, Billing Operations Fastly is seeking an experienced and strategic Senior Manager, Billing Operations to lead and evolve the billing function. This highly visible role requires a blend of strong operational leadership, process improvement expertise, SOX compliance knowledge, and strong collaboration skills to support a sophisticated, consumption-based billing model. You will play a key role in enhancing billing accuracy. You will also lead efforts to automate manual processes and billing. Additionally, you'll support audit readiness and help enable scalable growth. What You'll Do: Billing Operations & Optimization Lead end-to-end billing operations for a usage-based (consumption) model, including both system-generated and manual invoice processes. Drive improvements in billing accuracy, timeliness, and scalability by identifying automation opportunities and implementing best practices. Collaborate with cross-functional teams (Sales, Deal Strategy, RevOps, IT, Engineering) to improve upstream data flow and integration with billing systems. Process Improvement & Systems Integration Analyze and redesign current billing workflows and tools to reduce manual effort and enhance reliability. Partner closely with IT to align system capabilities with billing requirements and evolving business models. Document processes and ensure clear ownership across the integrated billing lifecycle. Compliance & Audit Readiness Maintain and enhance internal controls to ensure SOX compliance for billing operations. Prepare and support internal and external audits, ensuring documentation and control evidence are complete and accurate. Continuously monitor and improve control effectiveness in collaboration with internal audit and finance teams. Cross-Functional Partnership Build strong relationships with Sales, Deal Strategy, RevOps, IT, Engineering stakeholders to foster collaboration and shared accountability for billing accuracy. Serve as a subject matter expert and problem solver for billing-related inquiries and escalations. Communicate clearly and constructively, especially when resolving issues or managing competing priorities. Team Leadership & Development Lead and mentor a team of billing professionals, providing guidance, structure, and development opportunities. Set performance expectations, build team confidence, and cultivate a culture of accountability and continuous improvement. Assess skill gaps and implement team training, coaching, or process changes as needed. What We're Looking For: 10+ years of experience in billing, order-to-cash, or revenue operations in a fast-paced technology environment. 4+ years in a management role leading billing teams, with experience navigating complex operational challenges. Deep understanding of usage-based (consumption) billing and related systems and data flows. Strong knowledge of SOX 404 controls, audit preparation, and public company requirements. Proven ability to lead cross-functional initiatives and drive process improvements. Excellent communication, stakeholder management, and analytical skills. Experience with ERP and billing platforms (e.g., NetSuite, Salesforce, or similar). We'll be super impressed if you have experience in any of these: CPA, MBA, or relevant finance/accounting certification. Familiarity with metering systems or usage data platforms. Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is open to the following preferred office locations: San Francisco Denver Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $139,830.00 - $186,444.00 Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.

Posted 2 weeks ago

Director, Billing Platform Product Management-logo
FastlySan Francisco, CA
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub. We're building a more trustworthy Internet. Come join us. Director, Billing Platform Product Management Posting Open Date: 7/1/25 Anticipated Posting Close Date*: 9/15/25 *Job posting may close early due to the volume of applicants. The Fastly Finance Systems team is seeking a strategic and execution-focused Director, Billing Platform Product Management to lead our enterprise billing technology and related finance workflows. This role will be responsible for the oversight and optimization of LogiSense (our usage-based and subscription billing platform), along with the Order-to-Invoice process, which spans integrations across Salesforce CPQ, NetSuite, LogiSens via Workato platform. You will oversee a team of system analysts, systems engineers and program leads, and partner closely with Finance, Billing Operations, Customer Success, Sales Ops, Data, Monetization Engineering, and external vendors to ensure scalable and compliant billing operations. This role will be the system and process owner for our billing platform and act as a key stakeholder in end-to-end monetization and invoicing efficiency. Key Responsibilities: Billing Systems Strategy & Operations Serve as the primary business owner for LogiSense, owning its roadmap, configuration strategy, issue resolution, and operational support. Partner with the billing SaaS vendor (LogiSense) to optimize system usage, stay aligned on roadmap developments, and escalate support needs. Oversee integrations using Workato platform between LogiSense and upstream system i.e. Salesforce CPQ, downstream systems including NetSuite, and BigQuery, ensuring data flows accurately and efficiently. Monitor and improve system health, automation performance, and billing accuracy across usage and subscription models.   Order-to-Invoice Workflow Oversight Lead the Order-to-Invoice process, ensuring frictionless transitions from quote (via SFDC CPQ) to order, Billing, and Invoicing. Collaborate with Finance and Billing Operations teams to improve invoice cycle time, reduce errors, and strengthen controls. Serve as a process steward for finance-related automation in the Order-to-Cash lifecycle (excluding ownership of SFDC itself).   Team & Program Leadership Build, coach, and manage a high-performing team of billing systems analysts and project managers. Drive major initiatives such as new product billing enablement, cross-system data alignment, and billing transformations. Deliver scalable operational models and documentation, including SLAs, support models, and process maps.   Governance, Controls & Data Integrity Ensure that billing and invoicing processes meet SOX, audit, and compliance standards (e.g., ASC 606). Establish KPIs and dashboards for billing health, automation success rate, and integration stability using tools such as BigQuery or NetSuite analytics. Actively manage change control, data governance, and access/security in billing systems.   Qualifications:  12+ years of experience in Finance Systems, Billing Operations, or Business Systems roles, including 5+ years in leadership. Proven expertise with Usage and Subscription Billing Systems space such as Aria, LogiSense. Deep understanding of usage-based and subscription billing models and their system needs. Familiarity with data pipeline or reporting environments like BigQuery, SQL Queries to ensure billing data accuracy and reporting readiness. Strong cross-functional collaboration skills, especially with Finance, Billing, Customer Success, Sales Ops, and Data/Engineering teams. Experience leading vendor relationships, managing system roadmaps, and overseeing incident & release management. Self-motivated, creative person with analytical, problem-solving, organizational, and interpersonal skills and the ability to adapt quickly to shifting priorities Basic understanding of database and integration approaches Be able to write medium complexity SQL queries   We’ll be super impressed if you have experience in any of these:  Extensive Experience in these systems with certifications: LogiSense or equivalent billing platform like Aria, NetSuite, BigQuery, SQL Query and tools, JIRA, Scrum Master or PMP, Workato Integrations Tool, AI Tools experience, SOX, ASC 606, Rev Rec and other financial controls Work Hours: This position will require you to be available during core business hours as well as an on call rotation especially during the monthly financial closing Work Location(s) & Travel Requirements:  This position is open to the following preferred office locations: San Francisco, California Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is 181,220.00 - 217,464.00 Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits:   We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?  We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.  Why Fastly? We have a huge impact.  Fastly is a small company with a big reach. Not only do  our customers  have a tremendous user base, but we also support a growing number of  open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.  We value diversity.  Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate.  Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.  Fastly collects and processes personal data submitted by job applicants in accordance with our  Privacy Policy . Please see our  privacy notice for job applicants .

Posted 3 weeks ago

Billing Implementation Specialist-logo
eClinicalWorksWestborough, MA
ONLY CANDIDATES IN THE US WILL BE CONSIDERED* We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud-based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that's where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they're really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today. Position Overview This Billing Implementation Specialist (BIS) is a billing implementation position where the individual is responsible for assisting and training the client with implementing the PM portion of the integrated EMR-PM solution while meeting all deadlines set forth by the Project Manager. This role is the primary billing contact between the client during the pre-go live and post go live implementation phase. The BIS is responsible to collaborate with the assigned Project Manager, Business Analyst and EMR Trainer to ensure that the billing setup and workflow implemented are in alignment with the clinical side of the software. Through Billing Discovery and Billing Setup calls with the client, the BIS is responsible for obtaining the client's billing requirements related to the client's specialty (Private practice, Health Center, Rural Health Center, Ambulatory Surgical Centers or any other practice that needs UB or Sliding Fee Schedule Set Up). Ensure cash flow is not negatively impacted by the transition to eClinicalWorks and make best practice recommendations based on identified areas of opportunity through the cash flow monitoring phase. During the post go live phase the BIS is responsible for conducting onsite or remote billing training to ensure client adoption. The BIS is expected to maintain good working relations with internal/external client at all times. The goal would be for the BIS to build a good rapport with the client to ensure that they are a referenceable client by the end of the implementation process. Job Functions/Responsibilities Evaluating the clients billing needs (HCFA/UB/Dental/Vision/ Sliding Fee Schedules and any other specialty requirements). Responsible to set up the client's system and train them on using eClinicalWorks software based on their workflow using best billing practices. Work with eClinicalWorks team members to conduct and/or ensure delivery of successful billing training sessions. Identify all the eClinicalWorks billing modules that need to be implemented, based on organizational structure and/or requirements to ensure a successful adoption of eClinicalWorks product. Evaluate financial health assessment reports and make recommendation to mitigate potential cash flow risk to the client by providing best billing practice plan of action. Knowledge of clearing house enrollment concept and purpose along with giving guidance to client to facilitate the enrollment process for claims and Electronic Remittance Advice. Provide billing pre- go-live and post-go-live training support. Proactively analyzes the client's financial health monthly/weekly as applicable to identify opportunities for reimbursement and make setup or workflow recommendations based on findings. Trend patterns of denials and to develop an intimate understanding of the factors that are contributing to the clients' financial performance. Creating and presenting external/internal client facing presentations. Making workflow recommendations to clients to improve their back-office operation while having a sound understanding of end of month process and life cycle of a claim. Maintain positive Key Performance Indicators as set forth by the Department Leads. Conduct training sessions utilizing teams/go to meeting / LogMeIn and maintain a professional attire during virtual training session internal and external. Clear and concise written and verbal communication with client along with completion of meeting minutes after each call. Work independently and part of a team in a remote working environment while actively participating in all weekly team meetings. Attention to detail and timely follow through while meeting all assigned deadlines. Maintain a secure space within the home working environment free of distractions while following strict HIPAA/PHI guidelines. Through strong customer service. Perform other duties as assigned. Experience/Education Requirements Bachelor's Degree required; Master's Degree preferred Adheres to all company policies and mandatory compliance protocols as required by eCW Bachelor's Degree and/or Minimum of 3-5 years medical billing experience 3 years working Knowledge of ICD,CPT, HCPCS coding 3 years of experience with Medicare, Medicaid, Commercial payers claims processing 3 years working knowledge of EOB/ERAs and AR Financial Reports- reading & posting, refunds are a must 3 years working knowledge of dental, UB, HCFA and Workman's Compensation claim submission payer requirements 3 years working knowledge of Clearinghouse functionality 3+ years of medical billing experience and knowledge of RHC/ASC/FQHC/Vision billing requirements preferred 3+ years of Client facing experience with strong professional presentation and communication skills 20% Travel for client onsite visits Experience of implementation of EHR software and / or Training is a plus Other Skills/Abilities Take initiative and accountability Strong time management skillset Attention to detail Adherence to Policy and procedures Ability to adapt in a fast-paced environment and sustain optimal outcomes Strong verbal and written communication skills Adherence to deadlines Team Collaboration Proficient in Microsoft Teams, Vizio, Power Point, Excel and Word/PDF eClinicalWorks offers a rich suite of benefits which include the following: eighteen days of Paid Time Off per year which scales based on tenure; nine Paid Holidays and one Floating Holiday; insurance for eligible employees which includes medical, dental, vision, basic life, short term disability, long term disability, business travel accident, and accidental death and dismemberment. As well, we offer a 401(k) plan with a Company safe harbor contribution; Flexible Spending Account for Health Care and Dependent Care for eligible employees; limited personal leave; additional voluntary benefits, including additional insurance (hospital indemnity, critical illness, accident, supplemental life, short term disability buy up, pet), genetic testing, legal plan, and supplemental accidental death and dismemberment; and an annual discretionary bonus for eligible employees. eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world.

Posted 30+ days ago

Dental Insurance/Billing Receptionist-logo
Wisdom Teeth GuysHighland, UT
Join our awesome team!  Please send a cover letter with your resume when applying ~ Wisdom Teeth Guys seeks a customer service oriented patient coordinator to manage patient calls on our billing extension and provide administrative support for the insurance and accounting teams. This person will be taking inbound calls from patients regarding their insurance, a statement received for a balance they owe, questions about a refund or credit on their account, and other billing/insurance related items. You will also be getting the mail and sending patient statements and providing support to the insurance team in other aspects of dental billing. The right person will be able to do some work hours remotely from home (if you meet the requirements for working from home) but will need to be able to work in office at least 2 days a week. Required Skills: Detail oriented Great phone communication skills Dental insurance knowledge Fast learner If you want to be part of a growing company with great atmosphere and fast pace, have a flexible schedule, and be able to work from home part of each week, we are the perfect fit for you! This is a full time position 30-32 hours per week with accrued PTO.

Posted 30+ days ago

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Vantage Point SolutionsMitchell, SD
Invoicing/Billing Specialist Overview: The primary function of the Invoicing/Billing Specialist is facilitating the invoicing process between our clients and their construction vendors through validating and approving contractor invoices and facilitating the project closeout process. Accuracy and attention to detail are critical in this position. Responsibilities: Request monthly work order tabs from outside plant technicians and validate tabs against client contract. Work through discrepancies found with internal sources. Communicate validated invoicing tabs to the appropriate contractors for generation of a monthly invoice. Validate contractor monthly invoice and approve to the client for payment. Field contractor and client inquiries related to invoices, payments, and contractual obligations. Responsible for accurately charging customers for services rendered. Investigate slow approvals. Define invoicing data types and maintain databases. Create and process Unit Price Requests as required. Create contract closeout documents and acquire of all necessary signatures and approvals. Ensure prompt and accurate billing and provisioning of customer accounts. Review customer contracts for completeness and accuracy in accordance with our revenue recognition policies. Build, maintain, and produce reports as necessary to support business objectives. Assist the revenue management team with preparation of reports and analysis. Work collaboratively and build strong relationships across the organization with Sales, Sales Operations, Revenue, Professional Services, and Customer Success teams. Provide support as needed in the creation, and approval of contract documents. Perform Quality Assurance reviews utilizing the established Contract Review Checklist through multiple levels of review. Other duties as assigned. Qualifications: Bachelor's Degree in finance, accounting or business-related discipline preferred Telecom experience Experience with legal contracts and contractual language Preferred Qualifications: Minimum of 1-2 years work experience in related field is required This role requires attention to detail, prompt follow-ups, and commitment to organization. Excellent communication skills, documentation skills, and problem-solving abilities are essential. Excellent customer service orientation and interpersonal skills. Good analytical and problem-solving skills. Experience using Microsoft Office Detail and Results Oriented Strong Oral and Written Communication Skills Compensation and Benefits: This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more. About Vantage Point Solutions Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. The entire team is driven by a commitment to client satisfaction. We work hard to foster a culture of teamwork, respect, and commitment (with a good mix of camaraderie and fun, too). EEO Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.”

Posted 30+ days ago

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Anova CareSt. Louis, MS
Summary:  Anova Care, a leading provider of home care and home health services, is seeking experienced Physical Therapists (PTs) to join our rapidly expanding home health program in the Denver metro area.We are looking for a dynamic and client-focused  Client Manager  to become a key part of our growing team. If you are passionate about driving financial success for healthcare providers and thrive in a collaborative, fast-paced environment, we want to hear from you! Why Join Us? Be a vital part of a company that values integrity, innovation, and client success. Work remotely with a flexible schedule and excellent benefits Engage in meaningful work that directly impacts the financial health of healthcare practices. Your Role: As a  Client Manager , you will be the trusted advisor for our clients, helping them navigate financial performance, revenue cycle management, and strategic growth opportunities. Your ability to analyze key performance indicators and collaborate with Operations will drive efficiencies and improve outcomes for our clients. What You’ll Do: Guide clients through onboarding , ensuring a smooth and supportive transition within the first 90 days. Provide exceptional day-to-day service , serving as the primary point of contact for client accounts. Develop strategic partnerships  by conducting quarterly account reviews and offering insights on financial trends, revenue enhancement, and best practices. Analyze revenue cycle data  to identify trends, variances, and areas for improvement. Perform root cause analysis  on denied claims and implement corrective actions in collaboration with departments. Prepare financial reports  detailing revenue performance, payer reimbursement rates, and claims processing outcomes. Foster strong, professional relationships  with clients to ensure their ongoing success and satisfaction. What We’re Looking For: Education:  Bachelor’s degree in Finance, Accounting, Healthcare Administration, or a related field. Experience:  At least 3 years in revenue cycle analysis, billing, claims processing, or financial analysis within a healthcare setting. Technical Skills:  Proficiency in revenue cycle management tools, advanced Excel skills, and familiarity with billing software and revenue management systems. Industry Knowledge:  Understanding of billing regulations, reimbursement guidelines, and claims management best practices. Soft Skills:  Strong communication, collaboration, analytical, and problem-solving abilities with keen attention to detail. Preferred Experience in:  Acute, LTAC, Ambulatory, DME, Testing, Imaging, or Pharmacy medical billing, client relationship management, and data analytics. What We Offer: Competitive Salary:  $70,000 - $100,000 per year Comprehensive Benefits Package: 401(k) with matching Flexible schedule Flexible spending account Health, dental, and vision insurance Generous paid time off Remote Work Opportunity:  Enjoy the flexibility to work from home or work hybrid/in office if located near Birmingham, Alabama Expected Work Schedule and Hours Available:  Monday through Friday, 7:30am-5pm Central Time Job Type: Full-time Pay: $70,000.00 - $100,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Medical billing: 3 years (Required) Work Location: Remote

Posted 4 weeks ago

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Neal R Gross & CoWashington, DC
Job Title: Billing and Production Associate   Neal R. Gross and Co. is a premier provider of court reporting and legal support services in Washington, DC, known for our commitment to accuracy, reliability, and client satisfaction. We pride ourselves on delivering exceptional service and value to our clients in the legal profession.  Position Overview:  The Billing and Production Associate at Neal R. Gross & Co. (NRG&CO) is responsible for ensuring the timely and accurate execution of billing and production tasks, supporting seamless service delivery to clients. This role demands speed, efficiency, and meticulous attention to detail to maintain the highest standards of accuracy and professionalism. The Billing and Production Associate must thrive in a fast-paced environment, is highly organized, and takes pride in delivering precise and efficient results.  Location and Hours:  After a training period, this role would require someone to work in the office 2 days a week. This role is an eight-hour shift, Monday through Friday. On rare occasions there may be circumstances that require overtime or weekend work.  Neal R. Gross & Co Office: 1716 14th St NW, Washington, DC 20009  Key Responsibilities:  Billing and Invoicing   Process client orders quickly and accurately, ensuring invoices are generated in compliance with all applicable charges, rates, and client-specific requirements.   Quickly and efficiently take and process client orders electronically or by telephone, ensuring all details are captured and fulfilled correctly.   Review and validate invoices to ensure accuracy, completeness, and adherence to contracts and purchase orders.   Monitor client accounts to resolve billing inquiries or disputes efficiently.   Work within existing billing workflows while contributing ideas for enhancing speed and efficiency.   Production and Order Fulfillment   Process incoming transcripts from court reporters and affiliate firms, perform quality control checks, and convert them into final client-ready formats (e.g., PDF).   Prepare, scan, and quality-control documents, exhibits, and transcripts to ensure proper order fulfillment according to client specifications.  Send completed transcripts to clients in the required format via email or mail.   Respond promptly to correspondence in monitored inboxes and escalate or forward messages to the appropriate parties when necessary.   Communicate effectively with clients regarding special orders, ensuring their needs are met with precision and efficiency  Requirements Experience: Proficiency in court reporting logistics/scheduling software  Strong attention to detail, with a focus on speed and accuracy in completing tasks.   Highly organized and efficient, with the ability to manage multiple priorities in a fast-paced environment.   Customer service-oriented with excellent troubleshooting, time management, and problem-solving skills.   Effective written and verbal communication skills.   A collaborative team player who can also work independently to meet deadlines.   Familiarity with document formatting, quality control, and production processes is a plus.  Benefits We also offer great benefits to support your well-being: Competitive compensation package; $45k/year, or more for experienced applicants Medical and dental insurance coverage 9 paid vacation days plus federal holidays Parental leave Job security for high performers, with many employees having tenure of 10+ years Occasional remote work opportunities A dynamic work environment with supportive colleagues and opportunities for professional growth We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Posted 30+ days ago

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The Law Office of Bryan FaganHouston, TX
The Legal Billing Manager is responsible for overseeing all aspects of the firm's billing operations, ensuring accuracy, efficiency, and compliance with client agreements and firm policies. This role requires a strong understanding of legal billing practices, excellent leadership skills, and a commitment to maintaining high standards of client service. The Legal Billing Manager will lead a team of billing professionals, implement best practices, and leverage technology to optimize billing processes. Key Responsibilities Management and Leadership Lead, mentor, and develop a team of billing specialists and clerks. Conduct performance reviews, provide constructive feedback, and identify training needs. Delegate tasks effectively and ensure equitable workload distribution. Foster a collaborative and productive work environment. Billing Operations Oversee the entire billing lifecycle, from time entry review to invoice generation and distribution. Ensure accurate and timely preparation of client invoices, adhering to client-specific billing guidelines and firm policies. Review and approve complex invoices, ensuring all necessary documentation is attached. Manage e-billing processes, including setting up new e-billing vendors, troubleshooting rejections, and monitoring e-billing portals. Collaborate with attorneys and practice groups to resolve billing discrepancies and address client inquiries. Monitor unbilled time and disbursements, actively working to minimize aged WIP. Implement and enforce firm-wide billing policies and procedures. Financial Reporting and Analysis Generate and analyze various billing reports, including WIP, accounts receivable, realization, and productivity reports. Provide insights and recommendations to firm leadership regarding billing trends and financial performance. Assist in the development of billing forecasts and budgets. Process Improvement and Technology Identify opportunities for process automation and efficiency enhancements within the billing department. Evaluate and implement new billing software or system upgrades. Develop and update training materials for billing staff and attorneys on billing systems and procedures. Ensure compliance with all relevant financial regulations and industry standards. Client Relations Act as a primary point of contact for complex client billing inquiries and issues. Build and maintain strong relationships with internal and external stakeholders. Ensure a high level of client satisfaction through accurate and responsive billing services. Requirements Qualifications Education and Experience Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Minimum of 7-10 years of progressive experience in legal billing, with at least 3-5 years in a management or supervisory role. In-depth knowledge of legal billing software e-billing platforms such as Clio, Law Pay, etc. Skills and Competencies Strong analytical and problem-solving skills. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple priorities and deadlines in a fast-paced environment. High level of accuracy and attention to detail. Proficiency in Google and or Microsoft Office Suite, particularly Excel. Demonstrated ability to implement and manage change. Strong understanding of accounting principles related to billing and accounts receivable. Working Conditions Typically an office environment, with occasional need for extended hours during peak billing cycles. May involve sitting for long periods and extensive computer use. Benefits 401(k) Dental insurance Health insurance Life insurance Vision insurance Schedule: 8 hour shift 40-hour work week Weekends as needed

Posted 2 weeks ago

Client Account Specialist (Law Firm Billing Exp. Required)-logo
Fawkes IDMWashington, DC
Responsibilities: Establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff, and clients to ensure compliance with both attorney and client specifications, managing all billing and collections processes from engagement to collections with tact, diplomacy, and effective negotiation skills. Primarily handling complex billing arrangements which may include client-level billing and collections. Training and mentoring billing specialists. Verifying rates with the rate analysts, reviewing, and implementing the outside counsel guidelines, monitors fee caps, tier discounts, and matter budgets; setting up and monitoring alerts; communicating with the firm’s Billing & Intake Committee regarding discounts, write-downs, and write-offs. Managing the prebill to the final bill process; ensuring that billing attorneys receive accurate prebills and that they return their prebills in a timely manner; submitting finalized bills/eBills in appropriate template format, adhering to the attorney and client specifications; and confirming the final bills have been submitted to the client and are posted in the accounting system. Collaborating with the eBilling Coordinators for new client account set-ups with eBilling requirements; collaborating with Accounting Systems Administrator to update appropriate fields according to client billing guidelines; submitting invoices electronically, taking accountability for successful submission, and troubleshooting issues; and proactively following-up regarding acceptance and timely payment of eBills. Communicating directly with clients as requested or as established, including following-up on collections and contacting clients as needed.  Concisely communicating arrangements with attorneys and clients on their matters; providing clients with requested information on any special billing and or collection arrangements.  Responding to all inquiries relating to same. Responding to inquiries relating to accruals, audits, and payment reports; recommending solutions based on billing trends relating to realization; and preparing ad hoc reports upon request. Requirements Four-year college degree preferred. Equivalent experience considered. Prior law experience in a law firm environment required. Prior law firm billing experience with strong proficiency in Excel, Word and Outlook. Aderant experience is a plus.

Posted 30+ days ago

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Samsung SDS AmericaSanta Ana, CA
  Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. We are seeking a detail-oriented and experienced Inbound Billing & Settlement Specialist to manage end-to-end billing and settlement processes for inbound domestic transportation services across the U.S. This role plays a key part in ensuring accurate cost control, timely payments, and strong vendor coordination, contributing directly to the efficiency and financial integrity of our U.S. logistics operations. To learn more about Samsung SDS America, Inc. please visit www.samsungsds.com/en/logistics/logistics.html     Key Responsibilities: Be responsible for handling all billing and settlement related to the containers transported by the truckers that you are assigned Work with the internal systems required for daily functions Use accounting knowledge & work experiences and possess understanding of how billing & settlement functions affect financial statements Assist in maintaining and enhancing billing procedures, systems, and documentation to improve operational efficiency and data accuracy Track and analyze transportation costs and performance data to support budgeting and reporting Prepare and compile necessary documentation to support internal and external audits concerning inland transportation charges Coordinate with Finance, Accounting departments for monthly closings and accruals Coordinate with transportation vendors to facilitate compliance with established contractual billing terms Ensure accurate and timely invoice verification, reconciliation, and processing on or before deadlines as per requirements and according to company policy Audit carrier freight bills and interpret rates and contracts including DEM/DET, operational accessory invoices based on contracts with customers/truckers and process in system for payment in a timely manner or stipulated credit terms Review essential freight documentation that supports charges invoiced and required for payment Identify, Investigate and diagnose potential errors and duplicate carrier billing Perform collection activity for AR payments and manage overdue/past due invoices from customers within agreed terms Produce daily/weekly/monthly/quarterly/yearly reports with combining necessary data and report to SDSA management, customers and HQ. Prepare regular settlement status report for SDSA management, customer, carriers and HQ Perform ad-hoc reporting, as required Contribute to the improvement of settlement processes by supporting the development and implementation of automated solutions to minimize manual processing Manage, analyze & prepare correction forms for billing corrections in access database Collaborate with 3PL providers, carriers, and internal stakeholders to resolve billing disputes or discrepancies by leading effective and continuous communications Perform other job related duties as required Requirements Bachelor’s Degree in Accounting, Finance, Business Administration, or related field required 4+ years of experience in billing, freight settlement in Freight forwarding or Transportation/Logistics related industry required Strong understanding of U.S. Inbound transportation modes and charge type structures Proficiency in ERP systems (e.g., SAP) and transportation management systems (TMS) Advanced Excel and data analysis skills Ability to manage multiple priorities and work cross-functionally while not falling behind other duties Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected Ability to build trustworthy relationships with 3PL providers, carriers, internal stakeholders and customers, and experience with vendor management Excellent presentation, communication, problem-solving, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization Ability to travel up to 10% in U.S. Required to work onsite Santa Ana, CA Preferred Qualifications: Experience working with 3PLs, freight forwarders, and carriers Experience in international logistics or ocean freight billing & settlement Knowledge of EDI, freight audit software, or automated invoice matching tools Experience in supervising team members with effective leadership Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America will support your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $28.00 ~ $38.00/ hr., and your base pay will depend on your skills, education, qualifications, experience, and location. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

Posted 30+ days ago

Patient Billing/Services Representative II - Dermatology-logo
Washington University in St. LouisWest County - St. Louis, MO
Scheduled Hours 40 Position Summary Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services. Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Registers all new patients and assists with form completion. Reviews schedule for new patients and makes updates when necessary. Calls patients with appointment time reminders; obtains insurance information and referral forms. Explains billing process to patients; answers incoming inquiries from patients and third-party payers. Explains billing process to other staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions Normal office environment. Patient care setting. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Basic Life Support- American Heart Association, Basic Life Support- American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Financial Information, Insurance, Interpersonal Relationships Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 4 days ago

Billing Specialist II-logo
Winona HealthWinona, MN
Billing Specialist II Business Services Department 1.0 FTE, 80 Hours a Pay Period Days, Hours between 7:30 am - 4:00 pm Weekends: No Holidays: No Telecommute Available: No Position Overview: As the Billing Specialist II, you will be responsible for correcting claim errors and managing the claim submission process for all payers. Your duties will include, but are not limited to: reviewing and resolving claim pre-submission edits, rejections, and providing process improvement suggestions for improving clean claim rate. Additionally, you will analyze, research, and resubmit claim rejections by insurance, and follow up on past-due claims. Essential Duties & Responsibilities: Claim Review and Resolution: Review errored claims and resolve pre-submission edits and rejections to ensure timely filing of claim processing. Correct issues in the clearinghouse and resubmit the claims to insurance for payment. Rejection Management: Analyze, research, and resubmit insurance claim rejections to ensure proper resolution and reimbursement. Claim Follow Up: Follow up on past-due claims, ensuring that outstanding issues are addressed and claims are resubmitted promptly to meet timely filing guidelines. Documentation and Communication: Preparing paper claims, mailing them with required documentation, and interacting with patients and insurers to confirm eligibility and address concerns. Process Improvement: Provide suggestions of improvements to increase the clean claim rate, identifying patterns in claims rejections and suggesting enhancement in the claim submission process. Backup to all the duties of the Billing Specialist I position. Other job duties as assigned by management. Supervisory Responsibilities: No direct reports Skills and Experience: Required: High school diploma or equivalent Basic computer skills: Microsoft Word, Excel, Outlook, and Teams Strong attention to detail to accurately interpret claims and resolve issues Basic math skills for calculating rates, percentages, and other billing-related functions Effective communication skills for liaising with insurance companies, patients, and colleagues Ability to work independently, handling different aspects of the billing process without direct supervision Preferred: Previous billing experience is preferred but not required Summary of Benefits at Winona Health: At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers For more details or specific information, visit our website or contact Human Resources Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.

Posted 3 days ago

Billing/Collections Specialist-logo
FilevineSalt Lake City, UT
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our Mission Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. About Filevine Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organizations and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc. Our Mission Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale. Responsibilities: Resolve payment issues on delinquent customer account Analyze and reconcile customer account activity Review and resolve customer invoice and payment issues Maintain customer accounts to ensure information is up-to-date Understand the cash application process and act as a backup as needed Understand invoice generation and act as a backup as needed Qualifications: Analytical and problem solving Detail oriented Extensive verbal/written communication Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers Technical aptitude Experience with Excel, Intact, and Salesforce a plus At least 1 year of collections experience In office position Education: High school diploma Bachelor's Degree preferred Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine's equal employment opportunities, you may contact us at legal@filevine.com Cool Company Benefits: A dynamic, rapidly growing company, focused on helping organizations thrive Medical, Dental, & Vision Insurance (for full-time employees) Competitive & Fair Pay Maternity & paternity leave (for full-time employees) Short & long-term disability Opportunity to learn from a dedicated leadership team Centrally located open office building in Sugar House Top-of-the-line company swag Privacy Policy Notice Filevine will handle your personal information according to what's outlined in our Privacy Policy.

Posted 1 week ago

Software Engineer IV - Billing and Internal Systems Infrastructure-logo
SinchChicago, IL
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.  Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.  At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!  We are looking for a highly experienced Software Engineer IV with a deep background in cloud infrastructure, distributed systems design, and large-scale deployment architecture. You’ll help architect and implement core infrastructure platforms that power high-availability services and enable developer velocity across the company.  As a technical leader on the team, you’ll design scalable, reliable systems using Python and Go, and collaborate cross-functionally to improve observability, performance, and deployment efficiency for our cloud-native applications.  Responsibilities Design and implement infrastructure systems that support scalability, resiliency, and maintainability across cloud environments (AWS, GCP, or Azure).  Lead architectural discussions and drive technical decisions for large-scale distributed systems and microservices.  Build tools and services in Python and Go to automate operational workflows, CI/CD pipelines, and deployment processes.  Develop and maintain IaC (Infrastructure as Code) using Terraform, Helm, or similar tools.  Ensure systems are observable, secure, and compliant, incorporating metrics, logs, and alerting into every layer.  Collaborate with product, DevOps, and security teams to ensure platform reliability and velocity.  Provide technical leadership across engineering teams, particularly when working on shared infrastructure, tooling, or services.  Mentor and support engineers on your immediate team, helping them grow in their technical careers and navigate complex challenges.  Requirements 7+ years of professional software engineering experience.  Strong proficiency in Go and Python for building backend services and automation tools.  Proven experience designing, deploying, and operating cloud-native systems (e.g., Kubernetes, service meshes, autoscaling infrastructure).  Deep understanding of distributed systems, networking, caching, and resilient design patterns.  Expertise in CI/CD pipelines, containerization (Docker), and orchestration (Kubernetes).  Experience with observability tooling (e.g., Prometheus, Grafana, OpenTelemetry, Datadog).  Familiarity with Infrastructure-as-Code tools (e.g., Terraform, Pulumi, Ansible).  Demonstrated technical leadership across engineering teams, especially in the context of shared platforms or infrastructure.  Proven experience mentoring engineers within your team and helping foster a culture of technical growth.  Preferred Experience with zero-downtime deployments and blue/green or canary rollouts.  Prior work with high-throughput, low-latency systems at scale (millions of users or transactions).  Contributions to open-source infrastructure tools or frameworks.  Familiarity with compliance frameworks (SOC 2, HIPAA, etc.) in cloud infrastructure.  Hands-on experience integrating with billing platforms like Zuora, including API usage, data synchronization, and operational monitoring.   Degree in Computer Science or equivalent experience.   Benefits STAY HEALTHY:  We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.  CARE FOR YOURSELF:  Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.  SECURE YOUR FUTURE:  Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.  TAKE A BREAK:  Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.  PUT FAMILY FIRST:  We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.  WORK WHEREVER:  Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.  MAKE AN IMPACT:  Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.  We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.  The annual starting salary for this position is $152,768.00 - $180,960.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 8/08/25 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Posted 2 weeks ago

E-Billing Specialist-logo
Fawkes IDMWashington, DC
Responsibilities: Assist the E-Billing Manager and E-Billing team with all electronic on-boarding needs to include, client matter setup and mapping, timekeeper entry and mapping, diversity submission as required, and rate updates/maintenance in the various e-billing platforms utilized by the firm clients Transmit electronic billing via Ebilling Hub and various e-billing sites Responsible for recording and maintaining accurate phase, task, and billing codes Assist with bill preparation for more sophisticated e-bills and/or on-demand requirements as available (both manual & electronic) Maintaining and adding timekeepers to restricted lists in Time Entry software Send weekly reports to the Billing Team for un-submitted invoices and rejected invoices. Prepare invoices for usage of various e-billing sites Coordinate special client billing requests with E-Billing Manager Coordinate approval and implementation of special rate arrangements in collaboration with the Pricing and Project Management team and the Billing Compliance team Requirements 3+ years experience working in a professional services environment, law firm billing experience preferred. Experience with financial/billing software packages and Finance/Accounting organizational operations. Elite billing system experience preferred. Experience with electronic billing transmission on a variety of e-billing platforms, eBillingHub experience preferred. Ability to adhere and apply billing department policies and procedures. Proficiency in MS Office; strong knowledge of Excel required.

Posted 30+ days ago

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Caresense Home HealthBrick, New Jersey
At CareSense we are only as good as our caregivers. Our extraordinary caregivers provide quality Home Health assistance, bringing much relief and quality of life for our patients and their families. A BILLING - FISCAL BOOKKEEPING SPECIALIST is needed to assist in our Lakewood NJ Branch. RESPONSIBILITIES INCLUDE: Billing: · Prepares claim reports and ensures all claim data is accurate and correct · Submits claims to the appropriate payers and monitors status from submission until payment · Resolves and coordinates resolution of denied claims, by communicating with all parties involved · Resubmits corrected denied claims · Identifies and reconciles discrepancies in reimbursements · Reports issues regarding claims to appropriate individuals Fiscal: · Reviews client/staff files to ensure all information required for authorizations is present · Enters services authorizations into proprietary software ensuring correct coding and amounts · Updates authorizations as needed · Reviews care logs to ensure correct coding, unit and dollar calculations. · Reviews expense reimbursement requests · Reviews expense reports to ensure good practices are being followed · Implements cost control measures · Disburses funds for approved expenses Bookkeeping: · Enters data in Quickbooks including invoices, payments, adjustments in Quickbooks · Enters expenses, income, and reconciles bank and credit card statements · Runs reports to identify outstanding invoices and initiate collection Requirements: · Three to five years related experience and training; in-depth knowledge of billing/fiscal administration processes, procedures and best practices. · Familiarity with insurance reimbursement protocols. · Expert level proficiency in QuickBooks and Microsoft Office (Word and Excel); · Expert computer skills with the ability to utilize various advanced computer systems to support the various responsibilities · Excellent phone, interpersonal, verbal and written communication skills · Fast paced, very organized and detailed, with the ability to handle extensive amounts of paperwork/documentation · Self-directing and very independent with the ability to work with little direct supervision · Very comfortable with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records systems, · Reliable car, valid State driver's license and car insurance · Background check will be required · Must have authorization to work in the USA CareSense Home Health and Hospice provides superb services, including nursing, therapy, social services, and health aides. We are committed to quality care, sensitivity, and patient satisfaction. Our goal is to improve our patients' health and quality of life with professionalism and respect. To learn more about our company please visit our website at http://www.caresensehc.com

Posted 30+ days ago

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Attorney CareerBaltimore, Maryland
Legal Billing Specialist Miles & Stockbridge has positioned itself as an AmLaw 200 firm that is global in scope and in reach. Miles & Stockbridge maintains a reputation for a dynamic and approachable work environment that allows talented lawyers and staff from diverse backgrounds to thrive and grow. As part of our ongoing commitment to affect positive change, Miles & Stockbridge focuses on partnerships that benefit the community, reflect the causes our colleagues support, and allow us to collaborate with clients and neighbors to deepen relationships. Miles & Stockbridge is currently seeking a Legal Billing Specialist to join our Finance Team. The person in this position will play a key role in supporting the firm’s billing operations by ensuring timely, accurate, and professional delivery of client invoices. This role is ideal for an experienced Billing Specialist who wants exposure to a variety of billing processes and clients. If you are detail-oriented, have a strong understanding of client billing systems and practices in professional services firms, and enjoy working closely with attorneys and legal support staff, you will fit right in! Responsibilities: Compiling and issuing monthly draft and final invoices. Reviewing, editing, and formatting bills based on attorney requests. Appling retainer funds as directed by attorneys. Processing write-offs and holds per firm policy. Executing complex billing arrangements (split-party billing, multiple discounts, etc.) Preparing and sending bills using an e-billing system and troubleshoot issues. Managing high-volume billing with accuracy and professionalism. Researching and responding to billing inquiries and resolving discrepancies Creating and maintaining client billing formats. Creating and distributing monthly reports. Assisting with preparing supporting documentation for legal inquiries, litigation, and court appearances. Effectively communicating and interacting with attorneys, legal support staff, and clients. Maintaining billing compliance and confidentiality. Qualifications: High school diploma. Previous billing experience in a law firm or other professional services environment. Proficiency with billing software such as LMS or Aderant. Experience using Microsoft Office, especially Excel to perform accounting/finance tasks. Flexibility to adapt to all situations, work varied hours and be flexible for vacation scheduling during prime billing days including month-end and year-end close. High level of accuracy, organizational skills, and ability to manage deadlines. High level writing and verbal communication skills. Ability to work both independently and collaboratively within a team. Comfortable managing a high volume of billing transactions and shifting priorities. Miles & Stockbridge offers competitive compensation and benefits package including PTO, medical, dental, vision, life insurance, 401K, Firm sponsored Memberships (i.e. Peloton, Norton LifeLock), and more. The pay range for this position is $75,000 - $90,000. The pay range provided is in compliance with state, city, or local employment laws and applies to this location only. Actual pay for this position will be determined based on multiple factors including, but not limited to, knowledge, skills, abilities, experience, current market data, and business needs. Miles & Stockbridge is not currently accepting resumes or assistance from search firms for this position. Physical Demands: While performing the duties of this position, the employee is regularly required to remain in a stationary position or sit for prolonged periods and repeat motions that may include the wrists, hands and/or fingers. The employee is occasionally required to stand and stoop, kneel, or crouch. The employee is frequently required to perform light work that includes lifting and moving objects up to 25 pounds. Disclaimer and Acknowledgement: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements will exclude individuals who may pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Nothing in this job description restricts management’s right to assign or reassign duties in this job description at any time for any reason. Miles & Stockbridge is an Equal Opportunity Employer and committed to cultivating an inclusive environment that embraces and promotes diversity, equity, and inclusion as core values of our firm.

Posted 3 weeks ago

Xacimate Billing Specialist-logo
ServproMedford, New York
Benefits: Signing bonus Role Overview We are looking for an experienced Mitigation Billing Specialist with advanced Xactimate skills and a strong understanding of profit and loss management throughout the entire project lifecycle. This role supports our fire, water, mold, and structural mitigation services by ensuring that all estimates are accurate, fully documented, and aligned with project financial goals. You’ll manage the billing process, audit job files for completeness, and collaborate with project teams to ensure each phase—from initial scope to final invoice—supports job profitability and compliance. Accuracy, accountability, and clarity in documentation are essential. Key Responsibilities Write, revise, and manage Xactimate estimates for mitigation and structural restoration projects, ensuring they align with scope, carrier guidelines, and internal financial goals Perform field inspections and develop detailed scopes with supporting documentation (when necessary) Audit project files for accuracy and completeness, including photos, notes, change orders, and cost documentation Submit and follow up on supplements with insurance carriers and TPAs Work directly with project managers and leadership to track budgets, job costs, and profitability throughout the project lifecycle Maintain consistent documentation and support audit readiness across all platforms and systems Assist in resolving billing discrepancies and ensuring timely payment collection Support clear communication between internal teams, insurance carriers, and clients Qualifications 5+ years of experience in restoration estimating and Xactimate billing ( Proven experience managing job costing, estimating, and documentation for insurance-funded restoration work Familiarity with residential and commercial construction practices, mitigation scopes, and supplement workflows Ability to read and interpret scopes of work, blueprints, and field reports Strong working knowledge of Microsoft Office Detail-oriented with strong organizational and analytical skills Benefits Offered: Medical Insurance – Comprehensive healthcare coverage for employees Dental Insurance – Preventive and restorative dental care 401(k) Retirement Plan – With company contribution to help you plan for the future Paid Vacation & Personal Time Paid Holidays – Enjoy time off for major U.S. holidays Paid Training & Certifications – We invest in your professional development Additional Requirements Field-based estimating role; job site inspections are required (not mandatory but when necessary) Must pass a background check and drug screening Compensation: Pay Range: $60K-$80K per year based on qualifications and relevant experience Compensation: $60,000.00 - $80,000.00 per year Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Posted 1 week ago

Thrive Counseling Center logo

Medical Billing Specialist

Thrive Counseling CenterFederal Way, WA

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Job Description

About Thrive Counseling Center

At Thrive, we believe everyone deserves access to high-quality, affirming mental health care. We are a community dedicated to this mission, and we know that providing exceptional care for our clients starts with supporting our entire team. We believe that when our employees thrive, our clients do too.

Our work culture is built on a foundation of collaboration, integrity, and clear, compassionate communication. We are proudly affirming of all identities and strive to create an inclusive environment where every team member feels safe, seen, and valued. From client care to our billing practices, we hold ourselves to high ethical standards and believe in working with each other to achieve our goals.

As a member of our administrative team, you will play a vital role in making our vision a reality. Your work will directly support our ability to make top-tier therapy accessible, ensuring our services are more available, not more complicated. Here, you can apply your skills to a meaningful mission as a respected member of a team that is passionate about helping our community grow—together.

Position Summary

We are looking for a Behavioral Health Billing Specialist who brings a human touch and a curious mindset to our billing team. In this role, you will be the vital link between our clients, clinicians, and insurance payers and have a talent for investigation and a commitment to clear communication. You will take ownership of the billing cycle, using your problem-solving skills to resolve issues and your customer service expertise to provide answers and support. A willingness to actively engage with people over the phone is essential for success in this position.

Key Responsibilities

  • Manage the full billing cycle, including claim submission, payment posting, and data reconciliation within our Electronic Medical Record (EMR) system.
  • Proactively investigate and resolve claim denials, rejections, and aging accounts by communicating with insurance payers to maximize reimbursement.
  • Perform timely and accurate insurance benefit verifications for all clients, and clearly communicate coverage details to both clients and clinicians.
  • Create and maintain billing reports for the billing manager and ensure adherence to all billing policies, procedures, and HIPAA regulations.
  • Oversee patient account management, including preparing accounts for collections when necessary and providing backup support to the client care team.
  • Performs other related duties as assigned to support the needs of the organization.

Required Qualifications

  • High school diploma or GED equivalent.
  • 2+ years of outpatient medical billing experience, preferably in a mental health setting.
  • Deep understanding of the insurance landscape, including in/out-of-network benefits, coordination of benefits, UCRs, complexities of self-funded plans, and local coverage determinations.
  • Thorough understanding of HIPAA policies and a demonstrated ability to apply them strictly in daily work to ensure patient privacy.
  • Demonstrated experience with EMR systems and billing software (e.g., Therapy Appointment, Office Ally, Availity, and others). Proficiency in Google Suite and MS Excel is required.
  • Exceptional critical thinking & problem-solving skills with a proactive, detail-oriented approach to identifying and resolving issues.
  • Excellent communication skills, with the confidence to speak directly with patients and insurance representatives by phone and email.
  • Ability to work independently and manage time effectively in a fast-paced, remote environment.

Preferred Qualifications

  • Experience with provider credentialing.
  • Experience with medicare and medicaid billing.
  • Associate's degree or relevant certification (e.g., Certified Billing and Coding Specialist - CBCS).

What We Offer

  • Competitive salary based on experience.
  • Comprehensive benefits package (Medical, Dental, Vision).
  • Paid Time Off (PTO) and Paid Sick Leave (PSL).
  • 401(k) plan with company match.
  • A supportive and collaborative team environment.
  • 100% Remote work flexibility.


Thrive Counseling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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