landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Billing Jobs

Auto-apply to these billing jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Billing Customer Service Representative-logo
Billing Customer Service Representative
O'Mally Management Grouphouston, TX
Position Title – Customer Service Representative Position Goals This is the job description for the Customer Service Representative position for Specialty Healthcare Billing and Consulting (SHBC) and additionally provides criteria for the evaluation of the position. The Customer Service Representative position plays a critical part in the medical billing process as well as the customer satisfaction for SHBC and their clients. Under the supervision of the Director of Patient Advocacy & Customer Service, the Customer Service Representative is responsible for conducting daily communications with patients and clients in respects to customer service-related tasks outlined by their supervisor. The Customer Service Representative will meet or exceed the daily and monthly productivity and performance goals set forth by the Director of Patient Advocacy & Customer Service. Additionally, the Customer Service Representative will have excellent customer service skills and have the ability to communicate effectively both written and verbally, ensuring that the customer is well informed.  Position Responsibilities Under the direction of the Director of Patient Advocacy & Customer Service, the Customer Service Representative for Specialty Healthcare Billing & Consulting will be responsible for, but not limited to: 1. Maintain a high level of top-notch customer service and professionalism to a wide range of diverse customers 2. Ensuring that all patient billing questions, complaints, or requests of any kind are promptly addressed in the manner that secures maximum patient satisfaction 3. Ability to accept and implement coaching and feedback to ensure the ability of SHBC to achieve predetermined performance goals 4. Engaging customers on a daily basis via all forms of communications (phone, email, etc.) 5. Utilization and successful navigation through multiple computer-based applications with speed and attention to detail Position Requirements The requirements for employment as the Customer Service Representative for Specialty Healthcare Billing & Consulting are: 1. Excellent communication skillset; both written and verbal 2. Must be able to type 50 wpm and be able to use 10-key by touch at a rapid pace for multiple hours per day when needed 3. Must have a basic understanding of Explanation of benefits (EOBs) as well as the possess the ability to explain (in detail when necessary) to customers 4. Working knowledge and a demonstrated proficiency in at least one insurance company's billing process 5. Experience with dealing with a high volume of customers in a fast-paced environment 6. Representing clients in a professional manner at all times ensuring customer satisfaction is a priority Education/Experience High School Diploma or GED – required 1 year experience in a high-paced, medical billing environment – preferred Certification or degree in medical billing – desired Physical Demands 1. Requires some bending, stooping, stretching 2. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment 3. Requires the ability to speak with customers for multiple hours per day 4. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports 5. Requires lifting papers or boxes up to 50 pounds occasionally 6. Requires dexterity to type 50 wpm or more 7. Work is performed in an office environment. Involves frequent contact with staff members 8. Work may be stressful at times; high-pressured, fast-paced environment with significant telephone and personal disruption 9. Must be willing to work overtime as needed to meet business objectives

Posted 30+ days ago

IT Billing & Contracts Specialist-logo
IT Billing & Contracts Specialist
Virtual Partner AdvantageMarksville, LA
VPA is seeking an IT Billing & Contracts Specialist to join our Accounting team. This hands-on role is responsible for preparing, submitting, and reconciling invoices for managed IT, cloud, and security services. You'll ensure all billing is accurate, aligns with client contracts, and is completed in a timely manner. The role also involves investigating and resolving billing discrepancies, maintaining accurate records, and supporting financial reporting. This is a full-time, onsite position based in either our Marksville or Alexandria office. Responsibilities: Set up and maintain billing for client contracts Prepare monthly and project-based invoices Audit invoices and reconcile backup documentation Track and resolve billing issues with project teams Support internal reporting and billing analysis Qualifications: Associate degree in accounting or business; or 2+ years' related experience Proficient with Excel (pivot tables, formulas) Organized, accurate, and deadline-driven Strong communication and tech skills Why Join VPA? Supportive, family-oriented culture Fast-paced, purpose-driven work Growth mindset and team-focused environment Opportunities for professional development and career advancement Leadership that values your input and ideas Meaningful client relationships—you'll see the impact of your work Benefits Competitive salary and performance-based growth Health, dental, and vision insurance 401(k) or retirement savings plans (with matching) Paid time off (vacation, sick leave, holidays) Health insurance with HSA contributions Flexible work hours Supportive workplace culture and leadership Birthday celebrations, anniversary gifts, and recognition programs Monthly fun breaks or team-building events Apply today and bring your expertise to a team that values accuracy, service, and excellence.

Posted 30+ days ago

Billing and Collections Specialist-logo
Billing and Collections Specialist
Fawkes IDMBoston, MA
Seeking a full-time Billing and Collections Specialist Responsibilities: Processing proformas and invoices, along with collections support Provide collections support to assigned Partners Follow up on aged accounts receivables Prepare various reports for clients and Partners in connection with AR Review client payments for appropriate allocation as needed Work with the Revenue Group and partners to resolve unidentified payments Process revenue adjustments within Elite Enterprise Review client accounts for short pays and process adjustments, as appropriate Process monthly proformas and invoices for assigned Partners Assist with accruals and budgets Assist with obtaining missing case claim/reference numbers for eBilled invoices Requirements 3+ years of law firm experience working in billing and/or collections Elite Enterprise, eBilling Hub, and law firm financial process experience preferred Elite Enterprise or 3E

Posted 30+ days ago

Client Account Specialist (Law Firm Billing Exp. Required)-logo
Client Account Specialist (Law Firm Billing Exp. Required)
Fawkes IDMLos Angeles, CA
Responsibilities: Establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff, and clients to ensure compliance with both attorney and client specifications, managing all billing and collections processes from engagement to collections with tact, diplomacy, and effective negotiation skills. Primarily handling complex billing arrangements which may include client-level billing and collections. Training and mentoring billing specialists. Verifying rates with the rate analysts, reviewing, and implementing the outside counsel guidelines, monitors fee caps, tier discounts, and matter budgets; setting up and monitoring alerts; communicating with the firm’s Billing & Intake Committee regarding discounts, write-downs, and write-offs. Managing the prebill to the final bill process; ensuring that billing attorneys receive accurate prebills and that they return their prebills in a timely manner; submitting finalized bills/eBills in appropriate template format, adhering to the attorney and client specifications; and confirming the final bills have been submitted to the client and are posted in the accounting system. Collaborating with the eBilling Coordinators for new client account set-ups with eBilling requirements; collaborating with Accounting Systems Administrator to update appropriate fields according to client billing guidelines; submitting invoices electronically, taking accountability for successful submission, and troubleshooting issues; and proactively following-up regarding acceptance and timely payment of eBills. Communicating directly with clients as requested or as established, including following-up on collections and contacting clients as needed.  Concisely communicating arrangements with attorneys and clients on their matters; providing clients with requested information on any special billing and or collection arrangements.  Responding to all inquiries relating to same. Responding to inquiries relating to accruals, audits, and payment reports; recommending solutions based on billing trends relating to realization; and preparing ad hoc reports upon request. Requirements Four-year college degree preferred. Equivalent experience considered. Prior law experience in a law firm environment required. Prior law firm billing experience with strong proficiency in Excel, Word and Outlook. Aderant experience is a plus.

Posted 30+ days ago

Billing Specialist-logo
Billing Specialist
AccordSaint Paul, MN
At Accord, we believe in creating communities where all people feel included and empowered, regardless of the challenges they face. We are on a mission to help people live their greatest lives. We make it possible for people living with disabilities or mental health issues to achieve their personal or career goals and live life to the fullest. We'd like to think we have the best jobs in the world - keep reading to learn more about working here at Accord. About the Role The Billing Specialist is responsible for overseeing billing operations in order to ensure timely billing, payments and collection. The Billing Specialist will be responsible for their programs' open and aging balances, will work closely with the program manager to ensure accurate billing, and payments. Job Location Hybrid: You will work in our office in St. Paul, MN as well as potentially from home. Essential Responsibilities Process billing, eligibility, claims management, which includes posting cash receipts, denials, and adjustments. Strive to continually reduce aging balance and bad debt expense. Meet regularly with program staff to review open balances, discuss issues, and provide suggestions on resolution. Effective problem solving skills are essential in this position. Assist with audits and monthly close process. Must demonstrate excellent written and oral communication skills. Collaborate with other finance team members to improve cross training. Must be able to serve as a positive role model for other employees and the people supported by Accord. Requirements Education: Minimum of an associate’s Degree in Accounting or related Finance field or 2 years of Human Services or Medical billing experience is required.   Skills & Experience: Must have strong attention to detail. Clerical and administrative experience required. Must be able to work independently. Must be able to multitask and prioritize accountabilities. Prior experience with Health Care/Medicaid billing strongly preferred. MNITS experience preferred. Must have strong customer service skills. Must have strong technical skills including MS Office. Benefits Competitive wage ($20-$24/hr) and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more. #AccordJobs

Posted 1 day ago

Client Account Specialist (Law Firm Billing Exp. Required)-logo
Client Account Specialist (Law Firm Billing Exp. Required)
Fawkes IDMIrvine, CA
Responsibilities: Establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff, and clients to ensure compliance with both attorney and client specifications, managing all billing and collections processes from engagement to collections with tact, diplomacy, and effective negotiation skills. Primarily handling complex billing arrangements which may include client-level billing and collections. Training and mentoring billing specialists. Verifying rates with the rate analysts, reviewing, and implementing the outside counsel guidelines, monitors fee caps, tier discounts, and matter budgets; setting up and monitoring alerts; communicating with the firm’s Billing & Intake Committee regarding discounts, write-downs, and write-offs. Managing the prebill to the final bill process; ensuring that billing attorneys receive accurate prebills and that they return their prebills in a timely manner; submitting finalized bills/eBills in appropriate template format, adhering to the attorney and client specifications; and confirming the final bills have been submitted to the client and are posted in the accounting system. Collaborating with the eBilling Coordinators for new client account set-ups with eBilling requirements; collaborating with Accounting Systems Administrator to update appropriate fields according to client billing guidelines; submitting invoices electronically, taking accountability for successful submission, and troubleshooting issues; and proactively following-up regarding acceptance and timely payment of eBills. Communicating directly with clients as requested or as established, including following-up on collections and contacting clients as needed.  Concisely communicating arrangements with attorneys and clients on their matters; providing clients with requested information on any special billing and or collection arrangements.  Responding to all inquiries relating to same. Responding to inquiries relating to accruals, audits, and payment reports; recommending solutions based on billing trends relating to realization; and preparing ad hoc reports upon request. Requirements Four-year college degree preferred. Equivalent experience considered. Prior law experience in a law firm environment required. Prior law firm billing experience with strong proficiency in Excel, Word and Outlook. Aderant experience is a plus.

Posted 30+ days ago

Billing & Collections Specialist-logo
Billing & Collections Specialist
Ultimate Care NYBrooklyn, NY
Ultimate Care in Brooklyn, NY is looking for a Billing & Collections Specialist to join our team! The Billing & Collections Specialist will be responsible for managing the billing and collections process for Medicare/Medicaid Managed Care claims. You will work closely with our finance and operations teams to ensure accurate and timely submission of claims, follow up on outstanding balances, and resolve any billing discrepancies. As a Billing & Collections Specialist at Ultimate Care , you will play a crucial role in maintaining the financial health of our organization and ensuring that our clients receive the care they need. *PLEASE NOTE THIS IS NOT A REMOTE ROLE* Compensation: $55,000-$65,000 Schedule: M-F-40 hours Location: 1000 Gates Ave, Brooklyn, NY 11221 What you will be doing: Invoicing: Generate and send invoices to private pay clients for home health services provided. Payment Processing: Receive payments from private pay clients through various methods (e.g., checks, credit cards) and record them accurately. Aging Reports: Monitor and track accounts receivable, generating aging reports to identify overdue accounts. Follow-Up: Contact clients with overdue payments to inquire about outstanding balances and arrange payment plans when necessary. Documentation: Maintain detailed records of all billing and payment transactions. Collections: Initiate collections procedures, such as sending collection letters or pursuing legal action, for seriously delinquent accounts. Medicaid Billing and Collections: Claim Submission: Prepare and submit Medicaid claims accurately, adhering to the state's billing regulations. Documentation: Maintain complete and accurate records, including required documentation for Medicaid reimbursement. Remittance Advice: Review Medicaid remittance advice to ensure correct reimbursement and identify any issues. Medicaid Compliance: Stay updated on Medicaid billing regulations and requirements to ensure compliance. Timely Filing: Monitor and adhere to Medicaid's timely filing requirements to avoid claim rejections. Skilled Billing (e.g., Medicare Part A or B): ICD-10 and CPT Coding: Ensure proper ICD-10 diagnosis and CPT procedure coding for Medicare billing. Claims Submission: Prepare and submit Medicare claims to the Centers for Medicare & Medicaid Services (CMS) accurately and in a timely manner. ABNs (Advance Beneficiary Notices): Provide ABNs to Medicare beneficiaries when services are likely not to be covered and obtain necessary patient signatures. Reimbursement Review: Review Medicare reimbursement schedules and fee-for-service structures. Documentation Compliance: Ensure that clinical documentation meets Medicare requirements for skilled services. Medicare Compliance: Stay informed about Medicare billing regulations and changes in reimbursement policies. Appeals: Manage and respond to Medicare claim denials and file appeals when necessary. What we expect from you: Minimum of 2 years of experience in Medicaid, Medicare, Billing and Collections in a home health care setting Strong knowledge of Medicaid regulations and reimbursement processes Proficiency in HHAeXchange Software preferred Proficiency in Microsoft Excel preferred Detail-oriented with strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and meet deadlines Experience with billing Medicaid Managed Care plans is a plus Benefits We offer the Ultimate employee perks (literally)! Healthcare, Dental & Vision coverage 401k Retirement plan & employer match Employee Assistance Program (EAP) Company-sponsored life and accident insurance Accident insurance Critical Illness Hospital Indemnity Long Term & Short Term Disability Learning and development resources Generous paid time off, sick time An employee of month recognition with structured bonus rewards $$$ Merit-based employee recognition program with rewards $$$ Discount programs for restaurants, Broadway shows, movies, shopping, and much more! T-Mobile phone plan discounts for employees! About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Ultimate Care , is a licensed home care provider located in  Connecticut, Florida, Maryland, New Hampshire, New Jersey & Pennsylvania.  We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services. Why Choose Us? At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law. Ultimate Care, Inc. does not accept resumes from unsolicited search firms nor recruiters.

Posted 2 weeks ago

Data Intake Specialist (Healthcare Billing/Copay)-logo
Data Intake Specialist (Healthcare Billing/Copay)
AssistRxOrlando, FL
AssistRx is a leading provider of technology-enabled patient support solutions that help specialty therapies reach patients faster. Our platforms and services streamline access, accelerate time to therapy, and improve adherence for patients in need of life-changing medications. We are growing our team with mission-driven professionals who are passionate about healthcare innovation and patient outcomes. We are seeking a highly detail-oriented Data Entry Specialist with expertise in healthcare billing to join our team. The ideal candidate will have hands-on experience with copay programs, insurance claims processing, Explanation of Benefits (EOBs), and claims forms (e.g., CMS-1500, UB-04). This role is critical to ensuring the accuracy and efficiency of our billing and reimbursement workflows in support of our patients and provider partners. ********THIS POSIITON GOES FULLY REMOTE AFTER 120 DAYS OF ONSITE TRAINING********* Key Responsibilities: Accurately enter and update healthcare billing data into internal systems and payer portals Review and process copay program information, ensuring compliance with manufacturer and payer requirements Interpret and transcribe information from EOBs and claims forms (CMS-1500, UB-04) Support claim submission and follow-up processes, including identifying missing or incorrect data Work cross-functionally with Patient Access and Reimbursement teams to resolve claim discrepancies Maintain meticulous records of billing activities and documentation Follow HIPAA and internal compliance protocols at all times Contribute to continuous process improvements in data accuracy and workflow efficiency Requirements Qualifications to be a Customer Service Representative: 1–3 years of experience in healthcare billing, revenue cycle, or data entry (required) Strong understanding of copay assistance programs , claims processing , EOBs , and standard billing forms Experience working with specialty pharmacy, payer portals, or third-party benefit hubs preferred Proficient in data entry software, EMRs, and Microsoft Excel Exceptional attention to detail and high level of accuracy Strong organizational and time-management skills Ability to work independently and as part of a collaborative team Knowledge of HIPAA and healthcare compliance standards Preferred Experience: Familiarity with specialty medications and reimbursement challenges Previous work in a hub services or patient support services environment Experience using AssistRx platforms or similar technology solutions is a plus Benefits Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award : This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Posted 1 week ago

A/R Medical Billing Specialist - Phoenix, AZ-logo
A/R Medical Billing Specialist - Phoenix, AZ
HealthOp SolutionsPhoenix, AZ
Job Title: A/R Billing Specialist Location: Phoenix, AZ Hours & Schedule: Full-time, Monday through Friday, 8-hour shift Work Environment: On-site in a professional billing office setting Salary / Hourly Rate: $22.00 – $25.00 per hour Benefits Offered: 401(k), 401(k) matching, dental, health, life, paid time off, vision What our ideal new team member looks like: You’re a detail-oriented, organized individual with a solid understanding of medical billing and insurance processes. You enjoy resolving issues, working with billing systems, and keeping things running smoothly behind the scenes. You value accuracy, confidentiality, and collaboration with team members across the revenue cycle. Job Duties & Responsibilities: Enter insurance and patient data accurately into billing systems Process claim denials, resubmissions, appeals, and secondary claims Review and resolve patient account issues and inquiries Interpret Explanation of Benefits (EOBs) for resubmissions or appeals Communicate professionally with patients and insurance companies Accurately update patient demographics and insurance information Use available resources to verify insurance data (calls, portals, etc.) Handle billing-related customer service requests Maintain HIPAA compliance at all times Manage all aspects of A/R billing across payer types (Private Pay, Medicare A/B, Medicaid, Commercial, Third-Party) Update and manage document lists and billing records Perform charge entry and related billing tasks Support Revenue Cycle Management Director with related duties Prerequisites / License & Certification Requirements: High School Diploma required Medical Billing Certificate required; Associate’s degree preferred Minimum of 2 years’ medical billing experience Knowledge of insurance billing guidelines for Medicare, Medicaid, and commercial payers Proficiency in data entry, MS Office, and internet-based tools Familiarity with HIPAA regulations and patient confidentiality standards Ability to pass a state/federal background check Strong organizational and communication skills Working knowledge of medical terminology Physical capability to lift up to 50 lbs., and perform frequent standing, bending, and stooping Must read, write, and communicate effectively in English If you meet all of our criteria and would like to be considered please apply with your most updated Resume/CV. Cover Letter and references are preferred but optional. We look forward to meeting with you! Requirements High School Diploma required Medical Billing Certificate required 2+ years medical billing experience Knowledge of HIPAA Strong data entry and MS Office skills Medicare/Medicaid billing knowledge Benefits Salary / Hourly Rate: $22.00 – $25.00 per hour Benefits Offered: 401(k), 401(k) matching, dental, health, life, paid time off, vision

Posted 2 weeks ago

Software Implementation Specialist - Billing Product-logo
Software Implementation Specialist - Billing Product
ECPMilwaukee, WI
ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.  As an Implementation Specialist, you will play a key role in onboarding new customers and helping them successfully implement our software to meet their clinical, operational, and business needs. We are seeking a process-driven and detail oriented team member to lead the ongoing implementation of our new billing product. This role will be responsible for defining and optimizing repeatable processes, partnering with our Product and cross-functional team members, and ensuring smooth onboarding and adoption for new users externally and internally. You will play a key role in developing Billing implementation into a scalable, consistent, and successful experience. Implementation Specialists serve as the primary contact during the initial implementation phase, owning training from sales close to full use of ECP's software. This includes project managing through the process, troubleshooting issues, identifying & mitigating churn risks, and providing proactive solutions when needed. Your main goal will be to drive customers to value quickly, with a focus on minimizing time to value.  Lead project management, system setup, and user training, helping communities leverage our software to address their clinical, operational, and business challenges.  Handle and resolve issues as they arise, offering timely solutions while escalating high-risk items that may impact customer retention.  Proactively identify and address potential churn risks, implementing effective mitigation strategies to ensure customer satisfaction and retention, all while maintaining a high standard of customer care and service.  Drive rapid and successful system adoption by guiding customers through the launch phase and ensuring quick time-to-value.  Provide expert product and service guidance to customers via phone, email, Zoom (on-camera), and on-site visits to ensure optimal use of the ECP software.  Maintain accurate and up-to-date customer records in the CRM, ensuring timely updates of account information and project progress.  Leverage CRM project management tools to track key project milestones, communicate internally, and ensure timely delivery of implementation tasks.  Generate product & service reports by analyzing customer data, providing actionable insights to improve their experience.  Collaborate with team members to achieve collective goals, contributing to the success of ongoing implementation projects and tasks.  Serve as an advocate for customers' needs, collaborating with cross-functional teams including engineering, product management, customer success and support to deliver effective solutions.  Requirements Bachelor's degree required  2+ years of customer facing experience  1+ years implementing SaaS billing or financial service software Software or web-based implementation experience   Excellent organizational, presentation, and communication skills   A love for working with people to help them solve real-world problems  Experience working with project management software  Experience working with ECP or another provider of assisted living software is a bonus  Ability to travel as needed (expected up to 25% on average, based on customer demand) 

Posted 1 week ago

Billing Specialist-logo
Billing Specialist
Pediatric Movement CenterHagerstown & Frederick, MD
Job Title: Billing Specialist Location: Hagerstown and Frederick, MD Job Type: Full-Time THE PMC DIFFERENCE The Pediatric Movement Center (PMC) is a therapist-owned small business with locations in Hagerstown, MD and Frederick, MD. We are a community-focused outpatient clinic providing physical therapy, occupational therapy, speech therapy, developmental classes, and community events to children up to 21 years of age. PMC is proud of its exceptional staff whose hard work and dedication has resulted in numerous awards, nominations and recognition including: The Hub City Business Competition , Winner of The Hotlist , Best Medical Specialist , and Best Attraction for Kids to name of few! PMC has a 4.5+ star rating from our clients on all media platforms. YOU WORK HARD...WE BELIEVE YOU SHOULD BE REWARDED! At PMC we know our staff works hard. We believe that this hard work should be rewarded! As such, PMC believes strongly in supporting our staff and provides the following comprehensive benefit package: Wage Range: $18-$28/hr Paid Time Off : Up to 5.54 hrs earned bi-weekly Holiday Pay : up to 10 paid holidays Free CEU: free courses offered + reimbursement on approved coursework Retirement : Employer contribution to IRA Health Insurance : Individual Coverage Health Reimbursement Arrangement (ICHRA) Life Insurance: Employer-paid life insurance (30 hours/wk+) Employee Assistance Program: Employer-paid program Employee Discounts : Employee discounts on PMC classes, activities and events. Company Events: Employer sponsored events for our staff (and their families) to enjoy! KIND WORDS FROM OUR STAFF: "I'm truly at a loss for words for how quickly y'all have made me feel at home as a new employee. PMC is a true unicorn in its workplace culture and environment and I'm so grateful for the opportunity to work at PMC." -Meghan T "I love it here. PMC truly has a family feel to it--the staff is so encouraging, kind and the environment is very welcoming. That staff is there for each other and builds each other up. PMC is unlike any other place that I've ever worked. The icing on the cake is getting to work with amazing kids each and every day." -Rachel A "I love working at PMC because the staff is honest, hard working and encouraging. PMC supports its staff through its team oriented culture and family-focused environment that helps everyone reach their full potential." -Jessica T Job Summary: We are seeking a detail-oriented and reliable Billing Specialist to join our administrative team. The Billing Specialist will be responsible for managing the billing process, ensuring accuracy in invoicing and compliance with insurance policies, and maintaining our revenue cycle. Responsibilities: Track all claims submitted for payment. Collect all claims submitted for payment. Ensure the accuracy and completeness of all billing information. Follow up on unpaid claims within the standard billing cycle timeframe. Check each insurance payment for accuracy and compliance with contract discounts. Understand and manage all aspects of revenue cycle management, from patient registration to final payment. Resolve billing issues by coordinating with insurance providers and addressing patient inquiries. Process payments from insurance companies and maintain records of billing activity. Generate reports for management detailing accounts receivable status. Coordinate with Client Services staff of the collection of patient co-pays, co-insurance, deductibles, etc at the time of service. Perform accurate eligibility verification for patients. Submit both electronic and paper claims in a timely manner, ensuring all information is accurate and compliant with insurance standards. Review and resolve back-end edits and denials, submitting corrected claims and appeals as necessary. Complete pre-treatment and time-sensitive authorizations for services, ensuring timely  Provide exceptional customer service to clients, answering inquiries related to billing, payment status, and insurance matters.processing. Maintain patient confidentiality as per the Health Insurance Portability and Accountability Act (HIPAA) guidelines. Skills and Qualifications: High school diploma or equivalent; associate degree in Finance or related field preferred. Accurately post payments and adjustments in a timely manner to patient accounts. Some experience as a billing specialist in a healthcare setting preferred Strong knowledge of billing software and electronic medical records. Computer savvy Familiarity with insurance policies and compliance requirements. Excellent organizational and time management skills. An eye for detail Ability to work independently and manage multiple tasks in a fast-paced environment. Strong problem-solving skills and ability to handle complex billing issues. Knowledge of ICD-10, CPT codes, and other medical coding systems. Proficient in Google Docs, spreadsheets, and drive Strong communication skills to effectively interact with colleagues, insurance companies, and patients. Exhibit reliability, professionalism, a positive attitude, and strong attention to detail in all aspects of work.

Posted 30+ days ago

Billing Analyst-logo
Billing Analyst
TactiqRichmond, VA
Our Company: Tactiq is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors. Headquartered in Richmond, Virginia, our team is revolutionizing the direct store delivery (DSD) industry. Our suite of solutions includes standardized communications, invoicing, and ordering tools, all designed using world-class technology to support both retailers and suppliers within the DSD industry. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners. Our People: Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values – Do the right thing, Win as a team, lose as a team, Own it, Embrace the messy, and Think like your customer. What you'll do: As a Billing Analyst at Tactiq, you will be providing support and accurate payment to different accounts. You will be working with a large amount of data, and will be working with multiple stakeholders throughout your day to ensure accurate completion and payment of invoices. A few highlights of what you can expect in this role include: Manage the processing of third-party invoices through our accounting system. Work directly with our distributor partners to resolve any issues with invoice processing. Research disputed invoice payments with our distributor partners. Manage the collections with our retailer partners, including the application of payments, statement reviews, research of payment discrepancies, and check deposits. Manage customer proof of delivery requests. Prepare monthly reports to management regarding any past due balances on assigned accounts. Ensure timely responses to our retail and distributor partners for any inquiries or disputes. Proactively work with Management and other departments within the organization to report and correct system issues/errors. Participate in periodic accounts receivable audits as requested by our retail partners. Other duties assigned. Requirements Required Qualifications: Previous experience with Excel analysis and work with large datasets. Intermediate to advanced skills with Microsoft Excel and Microsoft Access. Ability to self-manage and prioritize workload to ensure all deadlines are met. Excellent research, problem solving, and analytical skills. A professional attitude and great communication skills when dealing with clients, distributors, colleagues, and business partners. Must be proactive and self-driven to resolve problems including following through. Preferred Qualifications: Bachelor’s degree in Accounting Two to five years of experience in accounting (AR, AP, etc.) or analytical positions Benefits At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment. We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about. We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of. If you’re looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we’re the right fit for you! Included benefits: Health Care Plans (Medical, Dental & Vision) 401k plan with company match Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (including time for volunteering) & Public Holidays Generous Parental Leave Short Term & Long Term Disability Training & Development opportunities Work From Home & Flexible work arrangements Wellness Resources Tactiq is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Posted 1 week ago

Product Manager - Student Billing-logo
Product Manager - Student Billing
VeracrossWakefield, MA
Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry. We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2024, we are supporting 3200+ schools in 60 countries. Veracross is five product brands in one global tech company Veracross SIS is a one-person, one-record school management platform Magnus Health provides cloud-based Student Health Record (SHR) solutions Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps. Epraise incentivizes student well-being and connects teachers, students, and families. Firefly provides an online learning space for students and teachers Role Summary: As a Student Billing Product Manager , you will lead the strategy and execution for the Veracross student billing platform, which supports K–12 private schools in managing tuition, fees, and family payments. You'll work closely with customers, internal stakeholders, and cross-functional teams to deliver user-centric billing solutions that enhance both operational efficiency and the family payment experience. Key Responsibilities: Lead product strategy, planning, and execution for the student billing platform Define and prioritize product roadmap and requirements through market research and customer discovery Collaborate with UX, engineering, and business teams to deliver intuitive, compliant, and scalable billing features Analyze and respond to stakeholder feedback, usage data, and business metrics to guide product decisions Ensure regulatory compliance and reduce billing/payment risk exposure Optimize user experience for school business offices and families making payments Track KPIs, report on product performance, and adapt strategy based on measurable impact Support customer success, GTM, and support teams with training and documentation Drive continuous improvement across billing workflows, integrations, and automation Requirements 7+ years in product management, including at least 2 years managing financial or billing products Experience with student billing, accounts receivable, tuition management, or related fintech platforms Bachelor’s degree in Business, Accounting, Finance, or a related field; MBA or equivalent a plus Strong understanding of SaaS product development lifecycle Experience with ERP or financial systems (e.g., Blackbaud, FACTS, TADS, Veracross, or similar platforms) Exceptional communication, stakeholder management, and collaboration skills Analytical mindset with a focus on measurable product outcomes Passion for improving the education experience for schools and families Bonus Points Experience working in a K–12 school business office or with independent schools Familiarity with family engagement and financial aid platforms Background in fintech, payment processing, or compliance Knowledge of global payment standards and cross-border transactions Experience with machine learning and automation in billing or finance What You’ll Impact Deliver user-friendly billing experiences that build trust with families Enable business offices to work more efficiently and accurately Help schools improve cash flow and reduce administrative burden Support cross-functional efforts around compliance, fraud prevention, and customer support Contribute to the financial health of educational institutions and the satisfaction of their communities Benefits 3 weeks of vacation per year 14 paid holidays per year (including the week off between Christmas and New Year's Eve) 56 Hours of paid sick leave annually Top tier benefits - Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed) Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits Salary at Veracross is determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. The compensation range for this position is $110k to $150k (annualized USD) in addition to potential bonus. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Posted 3 weeks ago

Cash Posting Specialist - Medical Billing-logo
Cash Posting Specialist - Medical Billing
USA Clinics GroupNorthbrook, IL
We are seeking a  Payment Posting Specialist  to join our team in Northbrook, IL. As a key member of the Revenue Cycle Management (RCM) team, the Payment Posting Specialist will be responsible for accurately posting payments, denials, adjustments, and rejections to patient accounts. This role requires attention to detail, strong analytical skills, and knowledge of healthcare payment processes. This position works Monday-Friday at our Corporate office in Northbrook, IL. Remote work is not an option. Key Responsibilities: Accurately post payments, denials, and adjustments to patient accounts from various payers (insurance, government, self-pay). Ensure that all payments and adjustments are posted in a timely manner to maintain accurate account balances. Reconcile payment discrepancies and resolve issues by working with insurance carriers, patients, and internal departments. Review and resolve remittance advice (ERA) and Explanation of Benefits (EOB) documents. Assist in managing the collections process for unpaid claims and collaborate with other departments to resolve outstanding balances. Maintain accurate documentation and ensure compliance with regulatory and company policies. Support the team in identifying trends, denials, and payment issues, and contribute to process improvement initiatives. Requirements High school diploma or equivalent (required); Associate’s or Bachelor’s degree in healthcare administration or related field (preferred). 1-3 years of experience in payment posting, revenue cycle management, or medical billing. Familiarity with ICD-10, CPT codes, and HIPAA regulations. Proficient in using billing software, Microsoft Excel, and other office applications. Pay Rate: $24.00-$26.00 per hour This position works Monday-Friday at our Corporate office in Northbrook, IL. Remote work is not an option. Benefits Health Dental Vision 401k & Match PTO + Sick Time Growth Opportunities!

Posted 30+ days ago

Medical Billing Specialist (Remote)-logo
Medical Billing Specialist (Remote)
KeyBridge Medical Revenue CareLima, OH
About Us We are seeking intelligent individuals with diverse backgrounds — people, who like to ask questions, solve problems and find better ways to do things. At KeyBridge, we believe we're only as good as our reputation; after all, we are a respected leader in our industry and  17-time winner of Best Places to Work  awards! We want you to like where you work, too. And, if you join KeyBridge, we think you will. Here are just a few of the perks: Business casual work environment Profit sharing and 401k with employer contributions Health, prescription, vision and life insurance Vacation and paid time-off Culture of caring for our employees, our clients and their patients while having fun along the way Promoting team-building with fun; annual family picnic, holiday party, interactive games, luncheon carry-in and even an amusing Halloween costume contest On-site fitness center Wellness initiatives that have included fresh fruit and veggie Wednesdays, walking & hydration challenges, smoking cessation and even a visiting massage therapist. Position Summary: KeyBridge seeks a full-time Medical Billing Specialist to work in our state-of-the-art facility. The successful candidate will be a self-starter with experience in insurance benefits verification, billing, appeals, and follow-ups to insurance claims. This role will primarily focus on insurance follow-up to claims that have not processed through the insurance company.   We want the best and brightest to join our family. If you are great with people, organized, detail-oriented, possess a positive attitude & drive to be successful, we want to hear from you!  Qualifications 1-3 years of billing experience required Medical billing certificate preferred Excellent computer skills are mandatory In-depth knowledge of Medicare, Medicaid, Worker's Compensation and Commercial insurance Knowledge of government regulatory requirements and commercial contracts Strong communication skills – oral and written Strong organizational skills Knowledge of ICD-10, CPT, HCPCS and Medical Terminology Excellent time management skills Cash posting considered a plus Ability to work independently, and as a team Strong analytical and problem solving skills Attention to detail Ability to travel may be required (within 2 hour radius) Maintain HIPAA confidentiality at all times Maintain a professional attitude Additional information All applicants must be willing and able to adhere to KeyBridge's Core Values: Serving our clients in a way that makes them fiercely loyal Treating patients and each other with dignity and respect There is always another way; a better way; a bigger way Working hard as a team and having fun along the way Attention to detail and results will set us apart Any information you submit will be kept confidential according to EEO guidelines.

Posted 4 weeks ago

Director of Billing & Business Services-logo
Director of Billing & Business Services
Hall AmbulanceBakersfield, CA
Hall Ambulance Service, Inc. has served the Kern County Community for over 50 years. Join us in building a future based on our founder's values of Care, Compassion, and Community! The Director of Billing Services is responsible for overseeing all client services related to the billing of ground and critical care ambulance transport services. This role includes managing and developing the medical billing staff, ensuring adherence to best practices, maintaining professionalism, and promoting considerate communication with patients. The Director provides effective leadership to all employees within the Business Office, coordinating daily activities to ensure smooth operations. Additionally, the Director is tasked with maintaining a cost-effective and productive division that fosters market share growth while supporting the company's profitability and long-term success. ESSENTIAL JOB FUNCTIONS Lead and manage all Business Office medical billing staff, ensuring a high level of productivity and efficiency. Provide training, allocate work, and resolve personnel issues to maintain a positive and high-performing team. Foster a culture of accountability, collaboration, and professionalism Direct the day-to-day operations of the department, ensuring all activities are aligned with company goals and compliant with federal, state, and industry regulations. Implement efficient processes to streamline workflows and enhance operational efficiency. Continuously monitor team productivity, set clear performance goals, and assess progress. Use data-driven insights to recommend and implement strategies for process improvement, team development, and enhanced performance outcomes. Analyze trends, prepare reports, and provide insights to leadership for strategic decision-making. Ensure accountability for the entire revenue cycle, from client contact through billing, cash receipts, and final collections. Regularly assess and optimize the process to ensure prompt, accurate, and effective revenue recovery. Keep the team informed on the impact of regulatory changes, ensuring that billing practices remain compliant with all federal, state, and payer regulations. Make timely recommendations for corrective actions to safeguard the company's compliance. Effectively communicate all new regulatory billing changes and updates to the CFO and relevant management staff, ensuring clarity and timely implementation of adjustments in policies and practices. Ensure all reimbursements comply with payer contracts and applicable federal and state regulations. Monitor revenue cycle performance to ensure compliance and the achievement of key performance benchmarks. Work with administration to meet business and community goals and objectives. Ensure Business Office metrics and objectives are consistently met. Oversee employee performance, including onboarding, coaching, and disciplinary actions in collaboration with Human Resources. Stay abreast of changes in billing regulations, industry best practices, and new technologies. Attend relevant Continuing Education seminars or courses to ensure the team stays up-to-date and fully compliant. Ensure the team maintains strict adherence to HIPAA and all other health information management regulations, safeguarding patient privacy and confidentiality at all times. Billing Software Integrity: Maintain billing software integrity, collaborating with IT for upgrades and evaluations. Other Duties: Perform additional tasks as assigned by the CFO to support company objectives. KNOWLEDGE, SKILLS & ABILITIES  Business & Financial Acumen: Strong understanding of business operations, decision support systems, and basic accounting principles. Analytical & Strategic Thinking: Skilled in analyzing data, drawing strategic conclusions, and performing predictive analysis to drive solutions and improvements. Technology & Efficiency: Proficient in adopting new technologies to optimize workflows and improve operational efficiency. Communication & Software Expertise: Excellent communication skills, both oral and written, with advanced proficiency in Microsoft Office and spreadsheets. Medical Billing & Compliance: Extensive knowledge of billing systems, including Medicare, Medicaid, and private payers, with expertise in regulatory and coding requirements. Policy Development & Compliance: Experience creating billing and reimbursement policies that comply with regulations while ensuring data security and patient privacy. Strategic Planning: Ability to design, implement, and evaluate strategies for quality, efficiency, and consistency in programs. Leadership & Team Collaboration: Strong leadership, training, and supervisory skills with a focus on fostering positive team dynamics and meeting deadlines. Problem-Solving: Effective at managing complex problems with multiple variables in an organized and structured approach.  QUALIFICATIONS Bachelor's degree in business administration or related field, or 5-7 years of progressive experience in healthcare revenue cycle operations. Minimum 2 years of management experience in a healthcare setting, with expertise in medical billing/reimbursement. In-depth knowledge of Federal, State, Medicare, Medi-Cal, and government payer regulations. Proficient in Microsoft Office and other systems, with the ability to generate reports and spreadsheets. Strong leadership, interpersonal communication, and critical thinking skills. STARTING SALARY RANGE $120,000 - $140,000 annual; DOE

Posted 30+ days ago

Medical Billing / Claims / Customer Service - Owings Mills-logo
Medical Billing / Claims / Customer Service - Owings Mills
Andeo Group LLCOwings Mills, MD
DURATION 12 month contract (extension likely) JOB DUTIES This position is responsible for serving as point of contact for internal and external customers regarding all complex billing and collection issues. The associate will assist in the clarification and development of process improvements and inquiries, assure payments related to services from all sources are recorded and reconciled timely in order to maximize revenues. The incumbent may be required to assist with projects for upper management by providing analytical and reporting support for such purposes as: operational efficiency / quality metrics and productivity analysis, end-of-month accounts receivables reconciliation, and monthly aging reports. Researches and responds by telephone, or in writing to complex patient inquiries regarding billing issues and problems. Reviews billing forms for accuracy and completeness before sending to payors. Assists in the preparation of monthly billing and accounts receivable reports. Assists with complex billing issues, including contacting insurance carriers to confirm patient eligibility and referral information. QUALIFICATIONS High School Diploma or GED 2 years of experience in a Billing, membership enrollment, member services, claims operations or Finance role Accounts Receivables (A/R) experience, preferred. Experience with MS Excel

Posted 30+ days ago

SAP ISU Billing Consultant-logo
SAP ISU Billing Consultant
Axiom Software Solutions LimitedDover, DE
Years of Exp 5 to 10 Years Skill Mandatory Proficiency Level (1-5) (1 is lowest and 5 is higest) Hands-on experience with SAP S/4 Utility Device Management processes on S/4 HANA o Billing Master Data (Define Rate Structure, Price Upload etc.) o Billing & Invoice Execution (Periodic, Manual, and Final) o Bill and Invoice Out Sorting o Payment Plan o Bill Print o Out of Balance o Exception Management and Reporting Must Have 4+ Experience in Implementation of SAP IS-Utilities Billing and Invoicing Must Have 4+ Business process blueprint, detailed design, configuration, testing, and support Must Have 3+ Knowledge and configuration experience with BPEM Must Have 3+ Communication Nice to Have 3+ Problem solving skills Must Have 3+ Analytical Skills Must Have 3+

Posted 1 week ago

Billing/AP Coordinator-logo
Billing/AP Coordinator
SeamountLos Angeles, CA
Who We Are Be Grizzlee is an always-on studio that hyper-tailor's content for all its partners. Through agile production and a disruptive core, our diverse talent delivers best-in-class experiences globally. We are a friendly and ambitious creative studio with the highest standards for our content output. The Role Reporting into the Production Finance Supervisor, the Billing/AP Coordinator is responsible for following strict process, guidelines and expectations set by our clients. Coordinator will apply accounting principles and agency guidelines to adhere to proper procedure. This role will also coordinate with different members of the Finance and Production departments to ensure timely month end and quarter close. This is a small team and responsibilities will change depending on the need. Applicant must be flexible and willing to help wherever necessary. Responsibilities: Process client billing, ensuring it meets client requirements. Process/ensure AP is handled in a timely fashion. Assist in closing production job, preparing for billing. Resolve discrepancies as needed, with Clients, Vendors, Shared Service Center (SSC) or Production Maintain working relationships with SSC and in-house production. Oversee third party vendor application approvals. Provide assistance to the team in various roles, as needed. Requirements: Clear and unwavering desire to grow and learn. Defined interest in accounting/finance Familiarity with basic Excel functions (formulas, formatting) and will take personal initiative to learn advanced technique. Technical aptitude, eager to learn complex accounting software. Prior accounting, production experience a bonus but not required. Great written and verbal communication skills Strong customer service skills Standard range for this role is roughly $45,000-$55,000. Actual amounts will vary depending on experience, skills, potential impact, and scope of role.

Posted 30+ days ago

Engineering Manager of Managers, Billing Subscriptions-logo
Engineering Manager of Managers, Billing Subscriptions
StripeToronto, CA
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As the Head of Engineering for Subscriptions at Stripe, you lead the development of Stripe’s Subscription product, which is utilized by a diverse range of customers, from small businesses to large enterprises, to grow revenue globally. You support development of new capabilities by running a platform strategy for Subscriptions - you focus development teams on building reusable abstractions to power various recurring revenue business models, and invest in technology to let Stripe engineers and Stripe’s users hook these abstractions together in flexible ways. By fostering cross-functional collaboration and maintaining high engineering standards, you ensure the delivery of robust solutions that meet Stripe’s high reliability bar. You are detail oriented and care deeply about enabling product outcomes through intentional construction of platform capabilities. Your role is pivotal in helping businesses adopt recurring revenue models and unlock new growth opportunities for Stripe, while being an anchor for the Billing organization in Toronto - a pivotal and strategic growth area for the organization. What you’ll do Responsibilities Work with all Stripe leaders across the company to set and execute a vision for how to rapidly scale Stripe revenue product offerings and features quickly and efficiently to support top enterprise use cases. Drive the roadmap and priorities for the Subscriptions organization, and work with dependencies across the company. Support the engineering team in achieving a high level of technical excellence and stability. Manage processes to help the team do its best work and interface effectively with the rest of Stripe. Recruit great engineers, both individual contributors and engineering managers, in collaboration with Stripe’s recruiting team. Develop engineers on the team, helping them advance in their careers. Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Bachelor’s degree or equivalent practical experience with minimum 15 years of experience with software development. Minimum 10 years of experience in an engineering management and/or leadership role; overseeing strategic projects, including minimum 5 years of Manager of Manager experience. Built diverse teams to tackle challenging technical problems. Thrive in a collaborative environment involving different stakeholders and subject matter experts. Preferred qualifications Successfully shipped and operated critical infrastructure. You’ll have significant responsibility over the funds flowing through Stripe and the ability to make or break Stripe’s future. Thrive on a high level of autonomy and responsibility. Worked on both product and platform teams. You understand how a platform strategy can enable massive product scaling. Be curious. You enjoy learning and diving into the nuts-and-bolts of how things work – in this role, you’ll learn a ton about global money movement rails, currency conversion, inter-company flows, finance and accounting and more. Be humble. It’s important to continue to learn and grow as an individual, engineer, and leader.

Posted 6 days ago

O'Mally Management Group logo
Billing Customer Service Representative
O'Mally Management Grouphouston, TX
Apply

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description


Position Title – Customer Service Representative

Position Goals

This is the job description for the Customer Service Representative position for Specialty Healthcare Billing and Consulting (SHBC) and additionally provides criteria for the evaluation of the position. The Customer Service Representative position plays a critical part in the medical billing process as well as the customer satisfaction for SHBC and their clients. Under the supervision of the Director of Patient Advocacy & Customer Service, the Customer Service Representative is responsible for conducting daily communications with patients and clients in respects to customer service-related tasks outlined by their supervisor. The Customer Service Representative will meet or exceed the daily and monthly productivity and performance goals set forth by the Director of Patient Advocacy & Customer Service. Additionally, the Customer Service Representative will have excellent customer service skills and have the ability to communicate effectively both written and verbally, ensuring that the customer is well informed. 

Position Responsibilities

Under the direction of the Director of Patient Advocacy & Customer Service, the Customer Service Representative for Specialty Healthcare Billing & Consulting will be responsible for, but not limited to:

1. Maintain a high level of top-notch customer service and professionalism to a wide range of diverse customers

2. Ensuring that all patient billing questions, complaints, or requests of any kind are promptly addressed in the manner that secures maximum patient satisfaction

3. Ability to accept and implement coaching and feedback to ensure the ability of SHBC to achieve predetermined performance goals

4. Engaging customers on a daily basis via all forms of communications (phone, email, etc.)

5. Utilization and successful navigation through multiple computer-based applications with speed and attention to detail

Position Requirements

The requirements for employment as the Customer Service Representative for Specialty Healthcare Billing & Consulting are:

1. Excellent communication skillset; both written and verbal

2. Must be able to type 50 wpm and be able to use 10-key by touch at a rapid pace for multiple hours per day when needed

3. Must have a basic understanding of Explanation of benefits (EOBs) as well as the possess the ability to explain (in detail when necessary) to customers

4. Working knowledge and a demonstrated proficiency in at least one insurance company's billing process

5. Experience with dealing with a high volume of customers in a fast-paced environment

6. Representing clients in a professional manner at all times ensuring customer satisfaction is a priority

Education/Experience
High School Diploma or GED – required
1 year experience in a high-paced, medical billing environment – preferred
Certification or degree in medical billing – desired

Physical Demands
1. Requires some bending, stooping, stretching
2. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
3. Requires the ability to speak with customers for multiple hours per day
4. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports
5. Requires lifting papers or boxes up to 50 pounds occasionally
6. Requires dexterity to type 50 wpm or more
7. Work is performed in an office environment. Involves frequent contact with staff members
8. Work may be stressful at times; high-pressured, fast-paced environment with significant telephone and personal disruption
9. Must be willing to work overtime as needed to meet business objectives