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Billing Manager-logo
Billing Manager
QualiaAustin, TX
At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON As Qualia continues its rapid growth and expansion of our product lines, we are seeking a highly skilled and experienced Billing Manager to join our Finance team. You will play a pivotal role in overseeing and designing our billing process. We just changed our billing system to Ordway and are looking to overhaul our billing processes to continue to support the scale of our growth. This position offers a unique opportunity to contribute to the financial health of a fast-paced, innovative technology company with over $100M in annual revenue and 500+ employees. You will be instrumental in supporting our continued growth. RESPONSIBILITIES Manage the end-to-end billing cycle, including generating and sending SaaS-based invoices through our billing system and applying payments from various sources Drive the design and documentation of new accounts receivable processes and procedures within Ordway Identify and implement consistent, incremental improvements to billing functions Administer manual billing related to Qualia Partner programs Partner closely with Deal Desk and Sales on new deals to ensure accurate billing setup Collaborate with Customer Success to efficiently resolve billing issues and answer customer inquiries Proactively review the accounts receivable aging report, identify and address delinquent accounts, initiate collection procedures, and recommend bad debt reserves or write-offs as necessary Flow concessions and refunds through the appropriate approval process, as well as issue approved refunds Reconcile accounts receivable and accrue unbilled AR during the month-end close process YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH 5+ years of progressive experience in billing or accounts receivable, including supervisory experience Independent self-starter and adaptable in a fast-paced and changing environment Strong verbal and written communication skills Customer service oriented High attention to detail Ability to work well with ambiguity, solve problems, and think on your feet Experience with Ordway and Sage Intacct is highly desirable Good command of Excel and Google Sheets WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

Posted 1 week ago

I
Network Billing Specialist
iHeartMedia, Inc.San Antonio, TX
iHeartMedia Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here - and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company - almost three times the size of the largest TV network - and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We're the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: We're seeking a Billing Specialist to monitor processes and the effectiveness of business controls. What You'll Do: Answer billing related questions and work with clients to address any billing concerns Create and work cases using a case management tool and ensure that case details are kept up to date Work with sales teams to determine correct coding for billing Review orders for special billing coding accuracy and work with Sales to correct as needed Update cases with any revisions that would impact billing needs Review invoices and reconcile against order Run order reports and work with sales/IT to resolve potential errors prior to billing Provide quality customer service to both internal and external clients Research and respond to billing inquiries from Sales, Finance, internal departments and clients within established Service Level Agreement Facilitate Special Billing handoff to AR Specialists to transfer knowledge about the deal and points of contact What You'll Need: Aptitude to succeed in an accounting/financial analysis role across sales, marketing, operations, finance, or other industry CMA certification a plus Proficient in Microsoft Excel and able to learn new systems quickly; experience with Cognos, TM1, Salesforce, Quattro and SharePoint preferred Demonstrated technical skills in accounting and financial information What You'll Bring: Respect for others and a strong belief that others should do this in return Ability to work within standardized procedures and an understanding of when to escalate Skills to solve straightforward problems using established procedures Close attention to detail, following up until issues are resolved Common courtesy when communicating with coworkers and outside contacts Location: San Antonio, TX: 20880 Stone Oak Parkway, 78258 Position Type: Regular Time Type: Full time Pay Type: Hourly Benefits: iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: Employer sponsored medical, dental and vision with a variety of coverage options Company provided and supplemental life insurance Paid vacation and sick time Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing A Spirit day to encourage and allow our employees to more easily volunteer in their community A 401K plan Employee Assistance Program (EAP) at no cost - services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. Click here to learn about E-Verify.

Posted 2 weeks ago

Senior Manager, Billing Compliance-logo
Senior Manager, Billing Compliance
AxonSan Francisco, CA
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As the Senior Manager of Billing Compliance, you will be a key member of a highly collaborative team that partners with our customers and cross-functional teams including Sales, Quoting, Order Management, Accounting, and Revenue. You'll play a vital role in ensuring billing compliance while identifying opportunities to enhance efficiency and drive operational effectiveness across the organization. A proactive team player who thrives in a fast-paced environment, you work closely with our global team, champion best practices, and step in wherever needed. You maintain a sharp attention to detail while moving quickly, and you apply your problem-solving skills to support business objectives and continuous improvement. What You'll Do Location: Hybrid Presence based near our US Hubs - Scottsdale, Boston, San Francisco, Atlanta, Sterling, Denver, or Seattle Reports to: Senior Director, Order-to-Cash Lead a team of professionals responsible for day-to-day strategic billing operations, compliance and the financial close process Mentor billing analysts with a focus on continuous learning, development and opportunity for growth within the organization and the Company Foster a customer-focused culture, by leading a highly transactional process that delivers technical excellence Develop a deep understanding of the Company's quote-to-cash cycle to design effective controls, optimize billing processes, and partner with Enterprise Applications to implement system fixes, enhancements and new capabilities Leverage data-driven insights to proactively identify opportunities and develop a strategic roadmap that enhances operational efficiency and drives excellence Collaborate cross-functionally, with operations and accounting teams to establish policies and create standard operating procedures that position the organization for scalable growth Ensure internal controls for billing-related processes are properly designed, operating effectively, and documented to ensure SOX compliance Lead the month-end close process in partnership with the accounting team, ensuring timely and accurate journal entries impacting accounts receivable are clearly communicated and properly recorded Perform account reconciliations, fluctuation analysis, and oversee the external audit process Define and publish metrics to measure, monitor, and report on the billing organization's effectiveness Document and maintain policies, including those for the execution of non-standard billing structures and the applicable review and approval criteria Provide audit support for both control and substantive testing What You Bring Bachelor's degree in accounting or finance, or equivalent, CPA license preferred 8+ years of accounting and finance experience, billing and revenue expertise, recent experience with a publicly traded company preferred Expert in US GAAP and ASC 606, preferably applied within the technology industry Excellent written and verbal communication skills with the ability to communicate across all levels of the organization and directly with our customers Advanced skills and expertise in Excel, Salesforce.com, ERP systems, and reporting solutions Collaborative leadership with a growth mindset and solutions-oriented approach who enables continuous system and process improvement through periods of hyper growth Proven ability to identify transformation opportunities within and beyond your core responsibilities, and to collaborate effectively in converting those opportunities to high-impact, scalable solutions Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 106,875 in the lowest geographic market and USD 171,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Posted 30+ days ago

E-Billing Specialist-logo
E-Billing Specialist
Fox RothschildBoston, MA
As a member of the Accounting Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. ESSENTIAL FUNCTIONS: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. ADDITIONAL FUNCTIONS: Other accounting duties and special projects as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required. Experience: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Knowledge, Skills, & Abilities: Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Ability to prioritize and take initiative to assist as needed. Strong oral and written communication skills and accuracy are a must. Must be proactive, work well under pressure and excel in a fast-paced environment. Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability

Posted 3 weeks ago

Medical Billing Specialist (Workers' Compensation)-logo
Medical Billing Specialist (Workers' Compensation)
BREG, Inc.Carlsbad, CA
Join Our Team and Keep Moving Forward with Breg! At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence. We are currently seeking a Medical Billing Specialist (Workers' Compensation) to join our team in Carlsbad, CA. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you. Who You Are You are a forward-thinking professional who values collaboration, innovation, and making a meaningful difference. You bring expertise in the ability to communicate effectively both written and verbally and are eager to contribute to a team that is committed to delivering exceptional patient outcomes. What You'll Do As a Medical Billing Specialist, you will: Prepares and reviews Durable Medical Equipment, Prosthetics/Orthotics & Supplies (DMEPOS) claims for accuracy, completeness, and obtains any missing information prior to finalization of claim for submission. Verifies correct payor selection. Checks eligibility and verifies benefits for products dispensed. Utilizes insurance carrier portals for eligibility and claims information. Obtains authorization and pre-authorization as required. Works in conjunction with the Health Information Management (HIM) department to ensure submission of clean claims. Answers questions from patients, clerical staff, and insurance companies. Uses knowledge of standard medical terminology, basic human anatomy, and orthopedic diagnoses ICD-10 codes. Resubmits claims to insurance companies as necessary. Reviews denial trends to understand issues and corrective actions. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Assists in development and communication of SOPs for key areas to improve accuracy and understanding of processes. Achieves team goals while demonstrating organizational values and utilizing resources responsibly. Meets daily, weekly, and monthly objectives including claim processing, revenue, and achievement of scorecard expectations. Cross trains within the billing department to provide coverage when necessary. Promotes Breg's culture of accountability by demonstrating and exemplifying Breg's cultural beliefs. Supports all other medical billing and collection tasks as required. Collaborate with cross-functional teams to drive excellence in patient care and business solutions. What You Bring High School diploma or equivalent required. A minimum of 1+ years of recent experience in medical billing required. A minimum of 2+ years of recent Workers' Compensation billing required. Experience with a variety of payor groups required Knowledge of CPT, ICD-10, and HCPCS coding and insurance billing rules. Proficient in Microsoft Excel, Word, and electronic e-mail systems. Ability to work in a fast-paced environment while remaining calm and professional. Ability to maintain consistent, regular attendance and punctuality. Proficient in computers and relevant software application and practice management technology. Possession of strong problem-solving skills and sound judgement. Excellent organizational skills and ability to multitask. Exhibits high level of quality through attention to detail and monitoring of work. Excellent verbal and written communication skills, as well as exceptional interpersonal communication skills. A passion for innovation and a commitment to Breg's mission to Keep Moving Forward. Why Breg? At Breg, we invest in our people and culture. We offer: Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, effective the first of the month after hire. Work-Life Balance: Paid Time Off (PTO) and company-paid holidays. Growth & Development: Opportunities for professional advancement within a company that values your contributions. Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace. For more information regarding Company benefits, please see https://www.breg.com/benefits Work Schedules include…. May include variable start/end times outside of the company's standard business hours of 8:00 a.m. - 5:00 p.m. Compensation Salary Range: $21.50-$28.50/hr. Actual compensation is determined by factors such as experience, skills, and business needs. This range reflects the minimum and maximum target range for new hire base salary/pay across all US locations. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus. Ready to Move Forward? If you're ready to be part of a company that is redefining orthopedic care, apply today at www.breg.com/careers. Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply. Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas for this position. #LI-AC2

Posted 2 weeks ago

Pricing And Billing Specialist-logo
Pricing And Billing Specialist
IDEXX Laboratories, Inc.Westbrook, ME
We are seeking three detail-oriented and experienced Pricing and Billing Specialists to join our team. The ideal candidate will have a strong background in SAP, excellent Excel skills, and a keen eye for detail. This role involves performing reconciliations, data analysis, and various other tasks to ensure accurate and efficient billing processes. What You Will Be Doing: Pricing implementation into SAP. Understand the commercial offering intended and manage implementation and controls associated to it. Data Management: Input data into accounts, systems, and/or databases according to established guidelines and procedures. Auditing and Validation: Audit, validate, and reconcile data for accuracy to ensure adherence to established policies. Discrepancy Resolution: Identify and resolve discrepancies, making corrections as needed. Reconciliations and Analysis: Perform regular reconciliations and data analysis to support pricing and billing functions. Reporting: Generate and maintain reports related to pricing, billing, and collections. Collaboration: Work closely with other departments to ensure seamless integration of pricing and billing processes. What You Need To Succeed: Experience: Proven experience with SAP and billing systems. Excel Skills: Proficient in Microsoft Excel, including advanced functions and data analysis tools. Attention to Detail: Strong attention to detail and accuracy in data management and analysis. Analytical Skills: Excellent analytical and problem-solving skills. Communication: Strong verbal and written communication skills. Team Player: Ability to work effectively in a team environment. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-CB1

Posted 30+ days ago

Medical Billing Accounts Receivable Specialist - Full Time - Hybrid-logo
Medical Billing Accounts Receivable Specialist - Full Time - Hybrid
ExperitySioux Falls, SD
Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country. Experity offers the following: Benefits- Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision. Ownership- All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful! Employee Assistance Program- This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more. Flexibility- Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance. Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones. Career Development- Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals. Team Building- We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party. Total Compensation- Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security. Hybrid: Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed. Job Type: Full time Compensation: Budgeted between $17 and $19.50 dependent upon experience Responsibilities: Manage outstanding insurance AR for assigned clients along with providing trending information to Client Success Managers (CSM) and Supervisor Contact insurance companies regarding claim status, follow-up on denials or partial payments Analyze denied claims to find the root cause and take necessary actions to resolve Submit corrected insurance claims and/or appeals, as necessary, with appropriate documentation based on payer guidelines Prioritize workload as required to ensure claims are submitted timely Notating patient accounts with accurate information based on information received Research, record findings and communicate effectively with Supervisor to achieve optimum performance Identify trends and payer issues related to billing and reimbursements and report to Supervisor with possible solution to maximize efficiency Assist CSMs and others with AR questions or concerns Communicate daily with internal and external customers via phone calls and written communication Contribute to team effort by accomplishing related results as needed Maintain patient confidence by following HIPAA guidelines Comply with applicable laws regarding medical billing standards Maintain work operations by following policies and procedures Meet productivity and accuracy standards Other duties as assigned Education and Experience: High school diploma or equivalent Experience in a medical office setting and/or experience with an Electronic Medical Record preferred Skills and Qualifications: Knowledge of payment posting, insurance company process, and ability to handle inbound and outbound calls preferred Knowledge of legal liability, insurance coverage, and medical terminology preferred \ Every Team Member lives and breathes our Core Values: Team First Lift Others Up Share Openly Set and Crush Goals Delight the Client Our urgent care solutions include: Electronic Medical Records (EMR): Software that healthcare providers use to input patient data, such as medical history, diagnoses, treatment plans, medications, and test results. Patient Engagement (PE): Software that shows patients the wait times at various clinics, allows patients to reserve a spot in line if there's a wait, and book the appointment. Practice Management (PM): Software that the clinic front desk staff uses to register the patient once they arrive for their appointment. Billing and Revenue Cycle Management (RCM): Software that manages coding, billing and payer contracts for clinics so they don't have to. Teleradiology: Board certified radiologist providing accurate and timely reads of results from X-rays, CT scans, MRIs, and ultrasounds, for our urgent care clients. Consulting: Consulting services for urgent care clinics to assist with opening, expanding and enhancing client's businesses #LI-HYBRID

Posted 5 days ago

Billing Specialist-logo
Billing Specialist
All-Stat PortableAbilene, TX
SUMMARY: Provide financial and administrative services to ensure compliance with government and company guidelines Main Job Tasks and Responsibilities: Process accounts and incoming payments in compliance with financial policies and procedures Assist in the collection process Monitor customer account details for non-payments, delayed payments and other irregularities Obtain and research patient insurance eligibility Communicate with customers via phone, email, mail or personally Access client files if necessary to verify information. Research accounts and document follow up appropriately. Address problems as they occur. Keep supervisor advised of area or compliance issues which may lead to untimely or inaccurate completion of invoice or claim submission. Complete all reports according to schedule. Perform other tasks as assigned to support the goals of the organization. In Office- Abilene, TX EXPERIENCE: Minimum 1-2 years of Accounts Receivable experience, preferably in the Medical Diagnostic Industry or a Medical related setting. SKILLS: Proven working experience with Accounts Receivable or Accounting Requires excellent written, verbal communication and strong customer service skills Experience and working knowledge in Medicare Billing and/or Nursing Home payments is a plus Requires a high degree of organization, accuracy and attention to detail Hands-on experience in operating spreadsheets and accounting software Collection experience is a plus Proficient in relevant computer software and Microsoft Office Solid understanding of basic accounting principles and collection regulations EDUCATION: High School Diploma

Posted 1 week ago

Patient Account Representative- Medical Insurance Claims Follow Up/Hospital Billing-logo
Patient Account Representative- Medical Insurance Claims Follow Up/Hospital Billing
GuidehouseBirmingham, AL
Job Family: Patient Account Representative Travel Required: None Clearance Required: None Job Posting Guidehouse is hiring! We have Patient Account Rep and Senior Patient Account Rep positions available. Apply now! What You Will Do: The Patient Account Representative is expected to perform specific areas of billing, follow up, account resolution, adjustment posting, adjustment refunds, and scanning as required for non-government accounts. This position works with other departments to facilitate the meeting of both departmental/facility goals and objectives. This position is responsible for verifying payments received are correct per our contract, for ensuring patient satisfaction, and demonstrating the ability to find solutions to problems. The Patient Account Representative also collaborates with Managment regarding payment patterns and/or other issues with specific payers to ensure efficient process execution. The Patient Account Representative possesses a strong knowledge of billing, managed care, and timely filing guidelines. Additionally, executors of this role demonstrate an ability to effectively review remittance advices and electronic billing reports from payer to determine appropriate actions. This position performs all related job duties as assigned. Location: UAB Medicine Avondale Business Office Work site: Onsite - possibly Hybrid after 6 months Position type: Full Time-Various shifts (Day, Evening, Nights) What You Will Need: High School diploma or equivalent. 0-2 years of experience in hospital billing and/or claims follow-up What Would Be Nice to Have: CPAR (Certified Patient Account Rep) Knowledge and understanding of diagnosis, HCPCS and CPT codes. 1 year experience with claim edits and follow-up related to government/non-government claims accounts. Prior experience with Metrix, SSI, and HealthQuest Experience with spreadsheets, reporting, payer websites and sFax. Excellent communication and interpersonal skills Great typing skills along with MS Excel and Word experience #IndeedSponsored What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 30+ days ago

Sr. Manager Legal Billing Operations-logo
Sr. Manager Legal Billing Operations
DLA PiperWilmington, DE
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Sr Manager Legal Billing Operations manages, oversees and leads the Client Account Managers and is responsible for the overall daily operations of multiple Client Accounts team. This position is responsible for ensuring that managerial staff receive the training, mentoring and coaching necessary to meet the overall billing and business objectives of the firm. This position continually analyzes the current billing business processes and makes recommendations for improvement based on solid performance metrics. This position tests new systems and supports upgrades and enhancements. Location This position can sit in our Atlanta, Baltimore, Boston, Chicago, Dallas, Houston, Miami, Minneapolis, New York, Philadelphia, Raleigh, Reston, Short Hills, Tampa, Washington D.C. or Wilmington offices and offers a hybrid work schedule. Responsibilities Monitors the daily billing operations of the team. Ensures managerial workloads and Biller level assignments are completed in a timely manner and meet the expectations of the attorneys and clients. Continually tracks metrics for multiple billing teams and makes adjustments to the operations of the team as needed. Responsible for ensuring a group of billing teams meet or exceeds performance standards and metrics. Analyzes business processes and billing book assignments to ensure the most effective processes and balanced workloads are in place. Develops process/workflow/workload improvements based on analysis. Provides appropriate training to ensure that managers are properly implementing and adhering to billing processes such that policies are applied consistently across the department. Develops training materials and delivers training to staff, either in person or using electronic tools. Reviews performance on a continual basis. Coaches and trains managerial and billing staff throughout the year. Completes individual performance reviews and conducts the annual review with the employee. Fields billing inquiries and questions on a daily basis. Interacts with clients, attorneys and staff on a daily basis. Helps resolve billing issues, including account analysis, and assists attorneys with processing and collection of invoices. Participates and supports project management initiatives. May be responsible for managing a specific project to include project planning, development and execution. Plans and facilitates group meetings. Prepares agendas and captures/tracks important discussion items. Serves as subject-matter expert for a group of managers. Responds to inquiries and process escalations posed by attorneys, practice groups or other team members. Continually researches and remains current on best practices. Identifies, documents, and communicates system and procedural issues across departments. Liaises with leads in other departments to develop best practices and implement solutions. Provides leadership to and manages a team of business professionals to include coaching, mentoring and professional development. Responsible for providing performance feedback on a regular basis. Other duties as assigned. Desired Skills Experience with Aderant plus any e-Billing applications is required. Experience with Business Intelligence software and reporting is highly preferred. Advanced proficiency with Excel is required. Must have excellent analytical skills and be comfortable charting large data sets and summarizing trends. Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be a strategic, creative and innovative thinker. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment which may require long hours to meet workload needs. Must have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. Has ability to lead and manage a diverse team and provide training and guidance to ensure consistent application of billing procedures across the team. Must exercise sound judgment and decision-making skills. Minimum Education Bachelor's Degree in Business, Economics, Finance, Accounting, or similar field Preferred Education Master's Degree in Finance, Accounting or similar field Minimum Years of Experience 8 years of experience in working in managerial capacity in a complex billing function in a AM Law 200 law firm with at least two years minimum of second tier management (managing other managers overseeing a billing/invoicing team.) Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $133,625 - $193,920 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

Posted 30+ days ago

Billing & Operations Specialist-logo
Billing & Operations Specialist
AcrisureRochester, NY
Job Description About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Newly created role supporting the NY Insurance Safety Group platform. Sitting at the intersection of accounting, billing, and account management, this position will provide centralized administrative and billing support for the high-volume workers' compensation environment within the New York Safety Groups. This role is critical in enhancing operational efficiency and ensuring the accuracy and timeliness of invoicing, AR reporting, client communications, and collections coordination. This individual will work closely with the service team, accounting team, and external stakeholders such as New York State Insurance Fund. Key Responsibilities: Billing & Financial Operations: Support bulk renewal processes by helping calculate and inputting rates and client data into Epic and renewal spreadsheets and coordinating submissions with the Epic application team. Support accounting in bulk invoice template creation based on approved rates and client segments. Monitor and update AR reports, pivot and summarize data as needed; ensure data is accurate and consumable by leadership and client-facing staff. Follow up and flag aging items to service staff as necessary. Assist with credit reporting and aging credit reports for term-end review and potential refund decisions in conjunction with service staff to accounting. Calculate the service fees to be invoiced by the accounting team as part of the rebills and audits process. Collections & Payment Monitoring: Manage the threat of removal letter process for non-payment accounts in accordance with 90/30/0-day timelines. Make outbound collection calls on overdue balances, documenting activity in Epic and following up via email. Handle incoming calls from clients regarding billing questions, providing timely and helpful support. Monitor dividend statuses and coordinate with the account managers to leverage credits in collection efforts. Administrative Support & Workflow Coordination: Own the PRBR agreement workflow, including agreement tracking and audit coordination to ensure correct rates are set. Serve as a central contact for billing-related questions from insureds and account managers; receive and/or redirect calls accordingly. Collaborate with accounting and service team leadership to refine ongoing reporting and invoicing workflows, identifying opportunities for process optimization. Benefits & Perks: Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Parental Leave Generous time away Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh. For more, visit www.Acrisure.com or learn more here. #LI-JP1 Pay Details: Hourly: $25 - $32 Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 1 week ago

PBS Lead Patient Account Representative - Government Billing-logo
PBS Lead Patient Account Representative - Government Billing
Community Hospital of Monterey PeninsulaMonterey, CA
Welcome to Montage Health's application process! Job Description: The Lead Patient Account Representative in the Government Billing Unit reports to the Government Billing Supervisor. The Lead actively works the collection and management of healthcare receivables and provides assistance to Billing Representatives as it relates to resolving the accounts. Duties include billing, contacting hospital departments, insurance companies and patients when necessary, by correspondence and telephone to discuss and secure information to ensure clean claims are billed. Attends meetings as assigned by the Supervisor, conducts audits of staff productivity, and responds to and resolves operational issues within the Unit. Must exercise tact and sound judgment in obtaining cooperation rather than confrontation. Work is performed within clearly defined areas of regulations and procedures and is reviewed and monitored by a manager. Provides skills development and leadership enabling Unit and team to achieve desired outcomes. Performs other duties as assigned by a supervisor or manager. Experience: Three-to-five years experience in patient accounting with knowledge of government billing, follow-up, registration, reimbursement, medical terminology, managed care and computerized systems. Demonstrates the ability to maintain positive professional demeanor in a demanding environment with potential for conflict. Quickly comprehends new techniques and concepts and readily adapts to change. Demonstrates effective verbal and written communication skills, working knowledge of standard office equipment, and experience with Microsoft Word and Excel. Preferences: Experience with and working knowledge of Epic computer-based accounts receivable/payable systems. Education: High school diploma or G.E.D. required; relevant course work above and beyond high school is preferred. Equal Opportunity Employer Assigned Work Hours: 1.0 FTE (Full time) Monday -Friday, day shift Position Type: Regular Pay Range (based on years of applicable experience): $34.54 to $46.20 The hours employees work determine when a shift differential is paid. Hourly Evening Shift Differential: $2.24 Hourly Night Shift Differential: $3.36

Posted 30+ days ago

Sr. Technical Billing Support Engineer-logo
Sr. Technical Billing Support Engineer
Ingram Micro.Williamsville, NY
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! This position is located in our Buffalo, NY office with the opportunity for hybrid work and a few days remote per week. We are looking for a Senior Technical Billing Support Engineer to join our high-performing support team and provide expert-level billing technical assistance to our customers. In this role, you will serve as a trusted advisor, solving complex billing and invoice product issues, and contributing to continuous product and process improvement. As a Senior Billing TSE, you'll be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top notch customer experience. Your Role: Responding to complex inbound Billing & Technical service requests over the phone and email per day directly with customers. Diagnose, troubleshoot, and resolve technical problems across software, APIs, integrations, and infrastructure. Reconciling invoicing to vendor invoice or SAP and making data driven conclusions on resolution. Ability to process credit and debits as needed Reproduce issues, conduct root cause analysis, and work closely with engineering on bug fixes and feature requests Create and maintain internal runbooks, FAQs, and technical documentation Lead incident response or participate in on-call rotation for critical issues Identify billing support trends and partner with Product & Engineering on long-term solutions Accurately and efficiently log all issues and status updates in our internal tracking system. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success. Supporting multiple cloud and hardware solutions Contributing to the development of service desk processes and procedures. Interacts closely with various departments and vendors to provide timely resolution on issues. Handling support requests from resellers, by staying on top of new features and enhancements and being a subject matter expert, and providing diagnoses and issue resolution on our Platform. Triaging to internal and external teams, pushing for resolution within SLO's by being the Customer advocate with Engineering, Development and 3rd party Vendor teams What you bring to the role: High school diploma (or equivalent) required. Secondary degree preferred. 4-7+ years in billing technical support Experience processing credits and debits within an invoicing system Deep experience with relevant stack: SAP, SaaS platforms, APIs, databases, cloud services (AWS, Azure) Proven troubleshooting skills within billing and invoicing with the ability to think critically and communicate clearly under pressure Strong understanding of web technologies, integrations, or system architecture Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills, as well as excellent analytical and problem-solving skills; with a customer-first mindset. Ability to prioritize user requests effectively and manage user expectations. Ability to balance attention to detail with expeditious execution in a fast-paced environment working. Passion for driving exceptional customer experience. Ability to work through ambiguity and thrive in a rapidly changing business environment. Strong analytical and problem-solving skills. Experience working with Webservers and Databases - Apache, IIS, MySQL, MSSQL and PostgreSQL Basic understanding or experience working on Linux environments Flexibility working some weekends and later hours to help fulfill a 24x7 business Passion for providing exemplary customer service, strong customer focus Eager to learn new technologies Good verbal and written professional communication, fluent in English. Self-motivated and proactive in performing duties Attention to detail Nice to have. Exposure to: ITIL certification Microsoft Azure certification Hands-on experience with Cloud platforms, such as Microsoft Azure, AWS or GCP Programming/scripting experience on at least some of the following: Bash, Python, PowerShell, PHP Knowledge of SQL Exposure to virtualization and orchestration technologies such as Docker and Kubernetes Experience with JIRA and Confluence This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all of these duties. #LI-SK1 #hybrid The typical base pay range for this role across the U.S. is USD $47,300.00 - $75,700.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check. Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Posted 2 weeks ago

Billing Specialist-logo
Billing Specialist
Triage StaffingOmaha, NE
The Billing Specialist is responsible for assisting in the company's billing operations. This role ensures accurate and timely invoicing, resolves billing issues, and collaborates with various internal departments and MSP (Managed Service Providers) to ensure efficient financial processes.

Posted 30+ days ago

U
Epic Analyst - Professional Billing
University of Miami Miller School of MedicineMiami, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Analyst- Professional Billing. The Epic Analyst Professional Billing assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues. Core Responsibilities: Serves as a support contact for application end‐users. Identifies issues and works to resolve them. Designs, develops, implements, and maintains the application. Supports all phases of testing and document workflow design. Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow. Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly. Collaborates with trainers on application changes and new features to develop documentation and training strategies. Assists with analyzing the impact of information technology in clinical work processes. Participates in on-call rotations and support. Attends and participates in applicable committees. Maintains regular communication with team members and participates in weekly project team meetings. Reviews the status of projects and issues on an ongoing basis with leadership. Becomes knowledgeable about UHealth's policies, procedures, and business operations. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: Understanding of revenue cycle management or experience with billing operations Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings. Microsoft Office Suite: Word, PowerPoint, Visio, Excel Problem Solving: Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence Dependability: Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner Critical Thinking: Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS: Bachelor's degree in relevant field Resolute Professional Billing Administration including Single Billing Office Minimum 3 years of relevant experience Ability to communicate effectively in both oral and written form. Ability to maintain effective interpersonal relationships. Ability to recognize, analyze, and solve a variety of problems. Ability to lead, motivate, develop and train others. Proficiency in computer software (i.e. Microsoft Office). Commitment to the University's core values. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer- Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H13

Posted 4 weeks ago

Billing Coordinator-logo
Billing Coordinator
Michels CorporationBrownsville, TX
Improving America's infrastructure isn't for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Billing Coordinator can change yours. As a Billing Coordinator, you are responsible for ensuring accurate and timely billing processes related to equipment usage and services. This role involves working closely with various departments to gather billing information, analyze data, and maintain precise records, ensuring data integrity and data refinement across all equipment reporting functions. In addition, critical for success are the abilities to work in a demanding environment while demonstrating self-motivation and focus, produce highly accurate work, make swift decisions, and be a supportive team player. Why Michels? We are consistently ranked among the top 10% of Engineering News-Record's Top 400 Contractors Our steady, strategic growth revolves around a commitment to quality We are family owned and operated We invest an average of $5,000 per employee on training each year We reward hard work and dedication with limitless opportunities We believe it is everyone's responsibility to promote safety, regardless of job titles. We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan. Why you? You thrive in fast-paced environments under tight deadlines You enjoy collaborating and communicating with your teammates You like to know your efforts are noticed and appreciated You have strong time management, verbal, and written communication skills What it takes: High School Diploma or GED, 1+ years of related experience, or an equivalent combination Computer proficiency, including Microsoft Office Suite (Excel) Ability to work with large amounts of data, within a defined timeframe, to produce weekly reports for operating companies Collaborate with internal and external teams to gather accurate billing information. Assign appropriate coding, making determinations as necessary, and coordinate with internal departments to resolve discrepancies or issues A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Posted 1 week ago

Patient Billing/Services Representative Iii-C - Heart And Vascular Center-logo
Patient Billing/Services Representative Iii-C - Heart And Vascular Center
Washington University In St. LouisSaint Louis, MO
Scheduled Hours 40 Position Summary Serves as the lead to Patient Billing / Services Representatives; plans, organizes, gives direction, and assists in aspects of the front desk/scheduling team; coordinates office functions and performs specialized/technical duties with minimal supervision; serves as a liaison between consumers (staff, patients, healthcare professionals and general public) and advocates patients' needs. Job Description Primary Duties & Responsibilities: Monitors the performance of the staff areas to ensure quality care and compliance with practice standards. Monitors and observes to ensure appointments are scheduled appropriately in accordance with departmental procedures to include scheduling transactions, registration review, pre-arrival processes and HIPAA acknowledgement notification and documentation using department-approved monitoring tools. Works with physician and/or appropriate personnel to appropriately triage patient phone calls, tasks and e-mails as needed. Assists in management of providers' schedules, scheduling templates and master schedules according to physician protocols and management direction. Assists in coordination of training, interoffice activities, schedules, programs, distribution of policy/procedure changes and related administrative needs; serves as primary trainer for new procedures and to new staff members in conjunction with manager. Assists in coordination of staff vacations, schedules and coverage. Assists with staff timesheets and distribution of accruals. Plans, schedules and/or carries out orientation program and staff training/development for established and new personnel under guidance of management. Coordinates ordering and monitoring of supplies, equipment, mail and related operational services as needed. Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards. Complies with OSHA, state and federal regulatory sources/standards. Acts as backup for staff during peak times, vacations, illnesses. Prepares custom reports as directed by management. Participates in quality improvement activities to ensure appropriate clinical outcomes. Incorporates the Fish Philosophy and Principles into daily job activities. May provide Medical Assistant services to the department (MA certification required) as needed. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions Normal office environment. Patient care setting. Physical Effort Typically sitting at desk or table. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Assessment Based Recognition (ABR)- American Association of Medical Assistants (AAMA), Basic Life Support- American Heart Association, Basic Life Support- American Red Cross, Certified Medical Assistant- American Association of Medical Assistants (AAMA), Certified Medical Assistant- American Medical Technologists (AMT), Certified Medical Assistant- National Healthcareer Association (NHA), Certified Pharmacy Technician- Illinois Department of Financial and Professional Regulation, Certified Pharmacy Technician- Missouri Division of Professional Registration, Certified Pharmacy Technician- National Healthcareer Association (NHA), Certified Pharmacy Technician- Pharmacy Technician Certification Board , Pharmacist Technician- Illinois Department of Financial and Professional Regulation, Pharmacist Technician- Missouri Board of Pharmacy, Pharmacist Technician- Missouri Division of Professional Registration, Pharmacist Technician- Pharmacy Technician Certification Board , Registered Medical Assistant (RMA)- American Association of Medical Assistants (AAMA), Registered Medical Assistant- American Medical Technologists (AMT), Registered Medical Assistant- National Healthcareer Association (NHA) Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Registered/Certified Medical Assistant or successfully achieve Medical Assistant registration/certification or pass assessment-based recognition (ABR) exam or Pharmacy Technician licensure within 6 months of hire date or within a shorter time frame if noted by hiring manager. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Communication, Computer Literacy, Confidential Data Handling, Data Entry, Decision Making, Epic EHR, Fast-Paced Environments, Interpersonal Communication, Managed Care, Medical Terminology, Multitasking, Office Equipment, Organizing, Stress Management, Telephone Communications, Working Independently Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 30+ days ago

Adjunct Faculty - Insurance Billing & Coding-logo
Adjunct Faculty - Insurance Billing & Coding
Herzing UniversityMadison, WI
To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States. If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. Each course at Herzing University is thoughtfully designed to introduce new concepts, build upon prior knowledge, provide supportive resources, allow the student to validate and remediate personal mastery of the content, and assess student development of a defined set of competencies and the achievement of a prescribed set of learning objectives. The faculty member is responsible for assisting each student in navigating the learning process within a course. QUALIFICATIONS: A Master's degree in a healthcare related field At least one of the following certifications: Certified Coding Specialist (CCS) through the American Health Information Management Association (AHIMA) Certified Coding Specialist-Physician Based (CCS-P) through AHIMA Certified Professional Coder (CPC) through the American Association of Professional Coders (AAPC) Current industry experience in a healthcare setting is a must. Faculty must have a minimum of two years of working knowledge of healthcare operations related to insurance billing and medical coding. College-level teaching experience in the insurance, billing, and medical coding field. Preferred experience: At least two years of experience teaching in a remote online setting with experience using learning management systems such as Blackboard, Canvas, etc. At least five years of related industry experience in coding RESPONSIBILITIES: The position's responsibilities fall into eight basic areas. Subject Matter Expertise Effective Communication Pedagogical Mastery Operational Excellence Appreciation and Promotion of Diversity Assessment of Student Learning Utilization of Technology to Enhance Teaching and Learning Continuous Improvement Adjunct Faculty are eligible to participate in the Herzing 401(k) plan with a generous company match and our excellent education assistance programs! To learn more about careers at Herzing University, visit: https://www.youtube.com/watch?time_continue=3&v=DPDCRvjmzHM&embeds_referring_euri=https%3A%2F%2Fwww.linkedin.com%2F Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. PHYSICAL REQUIREMENTS: Must be able to remain in a stationary position 50% of the time. Ability to move about readily and rapidly, if necessary, around campus, classrooms, clinical settings, etc., to access classrooms, desks, students, office machinery, clinics, patients, etc. Constantly communicates using the spoken word with students, staff and colleagues. Visually or otherwise identify, observe and assess. Operate equipment specific to programmatic track, personal computer, audio-visual equipment, clinical equipment, etc. Travel to off-site meetings or conferences or to observe students during clinical education at off-site clinical settings. In addition to the above requirements, for programs that include a clinical component, all faculty must be able to: Stand and/or walk for extended periods of time. Ability to reach by extending hands or arms in any direction. Finger dexterity required to manipulate objects. Ability to see and hear within normal parameters. Lift up to 25 pounds. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix .

Posted 30+ days ago

A
Billing And Collections Specialist, International
Alarm.com IncorporatedTysons Corner, VA
POSITION OVERVIEW Alarm.com is seeking a Billing and Collections Specialist to support our growing team in a dynamic, fast-paced, and fun environment RESPONSIBILITIES Collection and reconciliation of international accounts Answer 800 Billing line for Alarm.com international inquires relating to billing Respond to international customer inquiries through company email for Alarm.com Distribute and manage approved credit memos to customers Work in collaboration with International Sales Ops team resolving customer billing issues Invoice management customers that require invoices to be submitted to online portals Providing reports to International Sales Ops team and conduct monthly meeting Maintain customer list of declining credit cards Other duties and responsibilities as assigned related to the stated job function REQUIREMENTS Spanish speaking required Highly proficient in computer software, i.e, databases, Microsoft office, Shoretel, Outlook A keen eye for detail Outstanding communication, conflict resolution, and negotiating skills Organizational skills Familiar with standard concepts, practices, and procedures within billing functions Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. COMPETENCIES Action oriented, approachability, conflict management, decision quality, integrity and trust, listening, negotiating, peer relationships, problem solving JOB TYPE Fulltime, Hourly REQUIRED EXPERIENCE Requires 4+ previous collection and customer service experience REQUIRED EDUCATION Associates Degree or higher WHY WORK FOR ALARM.COM? Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team! Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY INFO Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com. COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com. JR105005

Posted 30+ days ago

S
Account Analyst II - PFS Billing & Collections - Sharp Corporate - Day Shift - Full Time - Eligible For $4K New Hire Incentive
Sharp HealthplanSan Diego, CA
Hours: Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Start time can vary. Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum- Midpoint- Maximum): $24.500 - $29.400 - $34.300 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do To collect and follow up on contract and commercial accounts. Required Qualifications H.S. Diploma or Equivalent 2 Years experience with patient accounts, patient access, billing/collections, or related. 1 Year experience in a healthcare setting. Essential Functions Billing Accuracy Review account after payment for correct patient balance and apply necessary adjustments prior to patient or secondary carrier billing. Review credit balances and reverse contractual adjustments when appropriate, and bill patient within 5 days of the remit trigger date. Update statement status (ST), plan information (IV), financial class (YT) and standard message (NA) accurately. Clearly document what patient balance consists of in Centricity notes. Commence direct follow-up action on unpaid accounts according to time frames indicated in the Guidelines for Account Analysts' Work Lists. Monitor accounts within assigned rep work list via use of delinquency reports, team trend report, monthly aging and special reports. Productivity Complete all special projects via assigned ATB's and maintain productivity standards within departmental guidelines. Participate in the achievement of cash collection goal through timely follow-up activity. Teamwork Demonstrates teamwork, cooperation, initiative, and safety awareness by actively participating in achieving Team and Department goals in a safe and quality conscious manner; maintaining appropriate desk organization; adhering to policies and procedures; accepting interpersonal differences, and promoting cooperation with fellow employees. Respond to the information request from the QA Team within 24 hours of initial request. Provides quality customer service to patients, hospitals, physicians, insurance companies, and co-workers by adhering to the Mission, Values, and Philosophy of Sharp HealthCare. Knowledge, Skills, and Abilities Knowledge of benefits, covered services, and billing procedures of all Government and non-Government insurance programs. Ability to determine prime, secondary, and third party responsibility among insurance companies. Familiarity with regulations governing collection proceedings. Knowledge of ICD-10 and CPT-4 codes, and basic medical terminology. Typing speed of 50 wpm, or in-line keying speed of 50 wpm, 10-key by touch. General knowledge of office procedures and ability to utilize resources in an organized manner. Ability to discuss personal and financial matters with patients and/or their representatives regarding credit and collection policies and procedures. Good telephone communication skills and the ability to communicate verbally and in writing. Bonus Incentives: $4K Sign On Bonus for New Hires that meet the eligibility requirement listed below $1K Employee Referral Bonus for Internal Sharp Employees that results in a qualified external new hire Sign On Eligibility Requirement: Minimum two (2) years' revenue experience utilizing EPIC The following are not eligibility for hiring incentives: Current Sharp employees Rehires / reinstates that are rejoining the organization less than 12 months from last date of employment with Sharp HealthCare To remain eligible for your sign on incentive, the following criteria must be met: Must remain in original hired FTE status and shift (if specified in offer letter) Must remain in original department / specialty Must remain in original Job Title Transfers to a non-bonus eligible department or position may result in forfeiting remaining incentive bonus Employee Referral Incentive Eligibility: Referral must list the name of the Sharp employee that referred them on the job application External referrals only If referring a former Sharp employee - must be more than 12 months since last date of employment with Sharp HealthCare at the time of referral #signon #referral #fj Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

Posted 30+ days ago

Qualia logo
Billing Manager
QualiaAustin, TX

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Job Description

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

WHAT YOU'LL WORK ON

As Qualia continues its rapid growth and expansion of our product lines, we are seeking a highly skilled and experienced Billing Manager to join our Finance team. You will play a pivotal role in overseeing and designing our billing process. We just changed our billing system to Ordway and are looking to overhaul our billing processes to continue to support the scale of our growth. This position offers a unique opportunity to contribute to the financial health of a fast-paced, innovative technology company with over $100M in annual revenue and 500+ employees. You will be instrumental in supporting our continued growth.

RESPONSIBILITIES

  • Manage the end-to-end billing cycle, including generating and sending SaaS-based invoices through our billing system and applying payments from various sources
  • Drive the design and documentation of new accounts receivable processes and procedures within Ordway
  • Identify and implement consistent, incremental improvements to billing functions
  • Administer manual billing related to Qualia Partner programs
  • Partner closely with Deal Desk and Sales on new deals to ensure accurate billing setup
  • Collaborate with Customer Success to efficiently resolve billing issues and answer customer inquiries
  • Proactively review the accounts receivable aging report, identify and address delinquent accounts, initiate collection procedures, and recommend bad debt reserves or write-offs as necessary
  • Flow concessions and refunds through the appropriate approval process, as well as issue approved refunds
  • Reconcile accounts receivable and accrue unbilled AR during the month-end close process

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

  • 5+ years of progressive experience in billing or accounts receivable, including supervisory experience
  • Independent self-starter and adaptable in a fast-paced and changing environment
  • Strong verbal and written communication skills
  • Customer service oriented
  • High attention to detail
  • Ability to work well with ambiguity, solve problems, and think on your feet
  • Experience with Ordway and Sage Intacct is highly desirable
  • Good command of Excel and Google Sheets

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

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