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Johnson Health Center logo
Johnson Health CenterMadison Heights, VA
General Position Summary: The Billing Specialist works as part of the administrative team and is responsible for assisting patients with billing inquiries, processing payments, and several other aspects of billing and financial duties within the organization. Essential Duties and Responsibilities: Assists patients with billing questions, problems in person or on the phone. Follow up on all calls, documenting as necessary. Reconciles LabCorp Bills to ensure proper allocation of funds. Working through the RPI LabCorp dx code online and an Excel spreadsheet. Researches and processes patient refunds and/or credit balances. Performs payment posting. Responsible for working through Medicaid pending claims. Evaluates accounts for collections activities. Processes return mail and notes patient accounts of needed updates. Responsible for cleaning up and monitoring old billing alerts on accounts. Works through claim/action errors for coding corrections needed. Maintains and assists all Patient Assistant Specialist staff with passwords and logins for insurance-related websites. Ensures confidential information gained through job performance is kept confidential. Must demonstrate good internal and external customer service skills. Follows the supervisor's instructions. Physical attendance is an essential element of the job and necessary to perform the essential functions of the Billing Specialist. Performs other duties as assigned. Other Functions: Staff members will abide by the Code of Conduct as documented in the Corporate Compliance Manual. Must demonstrate a personal and professional commitment to Johnson Health Center and its mission. Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve. Management may modify, add, or remove any job functions as necessary, or as changing organizational needs require. JHC Core Values: Staff members must actively demonstrate dedication and commitment to the core values of JHC. Respect- We value and respect each patient, their family, ourselves, and each other. Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice. Integrity- We are committed to doing the right thing every time. Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions. Excellence- We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies. At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement. Innovation- We value creativity, flexibility, and continuous improvement efforts. We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures. Teamwork- We understand that teamwork is the essence of our ability to succeed. We work across functional boundaries for the good of the organization. Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience. Qualifications: High School diploma or equivalent. Previous billing experience required. Must be self-motivated with well-developed organizational skills and computer experience, including, but not limited to, Word, Excel, and database functions. Must possess strong communication skills; works well with external organizations and employees. Physical Demand and Working Environment: Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up to 15 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion with certain activities. 10 hours of constant computer usage. OSHA low-risk position. EOE/M/F/D/V

Posted 1 week ago

Minnesota Community Care logo
Minnesota Community CareSaint Paul, MN
The Billing Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Billing Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Understand the complex billing system of the EHR solution and how it impacts our financial statements, from service entry, to billing and payment. Check insurance benefits and eligibility for all new and existing patients and communicate these benefits with the team and update patient's registration. Process credit card payments for co-pays and other patient responsibilities. Work with patients with past due accounts to set up payment plans. Investigate denied claims for successful processing & receipt of payment from insurance. Submit claims in a timely manner. Email providers and / or respective staff with questions pertaining to billing issues. Provide excellent customer service. Work to reduce aging and average days in AR. Respond to payer inquiries in a timely manner. Review provider billing entries and documentation to ensure accuracy. Attend training and meetings as scheduled. Provide guidance and training for other departments' staff as required. Maintain up-to-date knowledge of ever-changing State billing regulations. Maintain up-to-date expertise and knowledge of healthcare and mental health billing rules and regulations, including CPT and ICD coding. Work with the billing team to create more efficient workflows. Key Competencies Commitment to driving diversity, equity and inclusion Excellent verbal and written communication skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong critical thinking skills Proven strategic agility, ability to succeed in a fast-paced, continuously evolving environment Ability to adapt to the needs of the organization and employees Thorough knowledge of employment-related laws and regulations Proficient with Microsoft Office Suite or related software Experience in EPIC as EMR system Understand FQHC medical billing process Confidence, professional judgment, and grace under pressure. Works well independently and as part of the team. Supervisory Responsibilities This position does not have any supervisory responsibilities. Work Environment Primary environment is home office, administrative office, or clinical office. This role requires regular walking. This role may come into contact with patients who may have contagious illnesses. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Travel Requirements Must have the ability to travel between MCC sites in the St. Paul/Minneapolis metro area. Who We Are As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer. Required Education and Experience High school diploma, GED, or equivalent years of experience. At least 2 years' experience working in a related field, Family Practice, FQHC or Community Clinic experience highly preferred Computer proficiency - Microsoft Office, EHR (EPIC, Centricity and Athena platform), etc. 10-key skills, Math Ability, Accurate PC Keyboarding and data entry skills Bilingual (English/Spanish or English/Hmong) highly preferred Medical knowledge preferred

Posted 30+ days ago

Monster Beverage 1990 Corporation logo
Monster Beverage 1990 CorporationCorona, CA

$21 - $23 / hour

About Monster Energy: Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us. A day in the life: Unleash your potential as a Billing Clerk in our dynamic team! Dive into the exhilarating world of numbers as you audit a high volume of orders daily, ensuring our financial records are as accurate as a bullseye. Get ready to tackle discrepancies head-on and conquer them before processing those billing documents. Join us for a thrilling ride where precision meets excitement! The impact you'll make: Audit orders, compare to Bill of Ladings, purchase orders (PO), and sales orders to identify short shipments and identify discrepancies -quantity, material numbers, description, pricing, Incoterms, Post Good Issue (PGI) dates, currency, revised PO's, back up documentation, sold-to, ship addresses - any exception a customer might have. Maintain assigned department email accounts. Prioritize Inbox emails, re-direct as appropriate. Utilize Power BI to manage workload (Ready to Bill, Issues, Need PGI, Need BOL, Picked) First level of correspondence, work closely with other departments, such as sales and customer service, to resolve billing discrepancies and ensure accurate invoicing. Check the data to be entered into accounting system to issue debit and credit memos utilizing SAP. Support department on assignments as requested. Who you are: Prefer a Bachelor's Degree in the field of -- Accounting or related field of study Additional Experience Desired: Between 1-3 years of experience in general accounting Additional Experience Desired: Between 1-3 years of experience with SAP, billing software Computer Skills Desired: Knowledge of Excel, Outlook & Word Preferred Certifications: N/A Additional Knowledge or Skills to be Successful in this role: Knowledge of accounting principles and practices Monster Energy provides a competitive total compensation. This position has an estimated hourly rate of $21.00 - $23.00 per hour. The actual pay may vary depending on your skills, qualifications, experience, and work location.

Posted 3 weeks ago

A logo
Albany Medical Health SystemAlbany, NY

$38,938 - $50,619 / year

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 This is a medical billing position. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by hospital of Albany Med Health System by competing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Posted 1 week ago

First Choice Community Healthcare logo
First Choice Community HealthcareAlbuquerque, NM
Apply Description Job Title: Central Billing Representative I Position Code: A15N Non-Exempt Department: Central Billing Position Category (330): Fiscal and Billing Staff (L30b) Position Category (Rphca): Administration Staff Union Exempt: Yes The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. A. POSITION SUMMARY Under the direct supervision of the Director of Revenue Cycle Management, the Central Billing Representative I is responsible for maintaining a high-performance work environment characterized by positive relationships and a strong orientation towards customer service and timely quality patient billing. The Central Billing Representative I is responsible for direct interaction and assistance to Site Biller Representatives, patients, physicians, colleagues, contractors and consultants for the purpose of billing, collection and reporting of multi-specialty self-pay, third party payer accounts receivable and claims on a daily basis. B. ESSENTAIL DUTIES AND RESPONSIBILITIES Review of site batched patient encounters for charge and payment accuracy, as needed including encounter rate and or other necessary billing adjustments; Monitor and review site unbilled encounters and assist when necessary to meet mutual daily and weekly deadlines; Provide education on encounter batches as appropriate to minimize error reoccurrence and support maximum reimbursement; Meet all EOM (end of month) closing activities and deadlines; Coordinate electronic patient statements on a monthly basis; Post payments received and reconcile system postings to lockbox &/or EOB (explanation of benefits) totals; Record NSF checks returned by bank and notify patient of adjusted balance due; Review credit balance reports and prepare refund requests for overpayments; Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries including electronic, telephone and written correspondence related to billing issues; Review assigned outstanding A/R to identify problems with various insurance payers (-i.e. Medicare, Medicaid, Commercial, Contracts and Self-Pay). Perform all routine and special follow-up on all assigned payer type accounts to affect collection of patient and insurance account balances; Review and resolve all EOB's including those without payment to initiate clean claim resubmission and claim reimbursement; Demonstrate ability to edit & submit insurance claims for fee for service and prospective payment system reimbursement; Resolve unapplied cash, errors in cash reconciliation and changes in payment allocation to insurance payer types; Communicate payment terms and establish agreed-upon payment plans for overdue patient and insurance account balances. Monitor payment compliance with terms of established plans with patients and insurance plan provider representatives; Evaluate uncollectible patient and insurance accounts and make recommendations concerning account write-offs and/or placement as bad debt status; Complete bad debt process based on FCCH procedure; Document activities on accounts, including corrections and collection activities in the practice management system and additional MS Word software tools provided; Initiate & complete account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements; Assist and train other staff members as requested in the areas of registration and billing; Assist Site Biller Representatives and cover and perform their functions in their absence. Responsible for all other duties as assigned; Requirements C. MINIMUM EDUCATION AND EXPERIENCE High school degree or GED; One to three years data entry and billing and claims experience in healthcare setting or FCCH billing externship. Education or knowledge may be substituted for the experience requirement; Experience in a multispecialty clinic setting; D. PREFERRED LICENSE/CERIFICATIONS Certified Coder (medical and/or dental); Billing Certificate, the result of graduation from a certified billing school; Coder and/or Billing Certificate may be substituted with demonstrated proficient knowledge of procedural CPT & Dental Coding and/or ICD-10 diagnosis coding; E. KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of computerized practice management systems, preferably Cerner PWPM Practice Management System, Cerner Electronic Health Record System and Dentrix Dental billing and E H R; Ability to learn billing and collection system within federally chartered community health centers (CHC) and RHI/UHI programs; Ability to communicate with tact and diplomacy with diverse groups of people including staff, providers, and insurance companies on behalf of the organization. Ability to display sensitivity to the patient population being served; Ability to work on a variety of assignments concurrently within established deadlines; Ability to work with others in a problem solving and team environment and to work alongside staff as needed; Knowledge of HIPAA as it relates to medical, dental & behavioral health billing; Position requires a high level of accuracy and attention to detail; Ability to communicate effectively, both orally and in writing; Ability to respond effectively to sensitive inquiries or complaints; Ability to work independently with minimal supervision; Proficient with computers and MS Windows software programs; Knowledge of Federally Qualified Health Care billing and reimbursement preferred; Working knowledge of CPT, Dental ADA, DSM V and ICD-10 preferred; Knowledge of Medicare and Medicaid guidelines; General knowledge of UB04, HCFA1500 and Dental ADA Electronic and Paper claim forms; Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations; F. AGE OF PATIENT SERVED N/A G. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS A person in this position has to be able to prioritize and respond to the diverse demands of the position. There are frequent opportunities to relax from any physical exertion, change position in work activities, or break from computer application tasks. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to clearly and accurately communicate for work, safety and compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Position requires travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends and evenings may be required to meet with members of the Board of Directors and meet deadlines.

Posted 30+ days ago

Enovis logo
EnovisUSA, TX
Who We Are ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com. What You'll Do At Enovis we pay attention to the details. We embrace collaboration with our partners and patients and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself. As a key member of the Revenue Cycle Management, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. Job Title: Manager, RCM Billing Operations Reports To: Director, RCM Operations Location: Lewisville, Texas Business Unit: Revenue Cycle Management Role Summary: This role offers the opportunity to support meaningful work in a patient-centered organization dedicated to enhancing mobility and improving quality of life. As Manager of RCM Billing Operations in Lewisville, Texas, you will work closely with dedicated teams across Accounts Receivable, Cash Application, Audits, and Document Control to ensure accuracy and consistency in financial processes that support our mission. Your responsibilities will include overseeing insurance claim follow-up, payer appeals, audit submissions, patient collections, and cash posting, while helping to maintain apparent reconciliation and responsible handling of unapplied balances. With a focus on collaboration, reliability, and continuous improvement, this position plays a key role in sustaining both operational integrity and the trust of those we serve. Key Responsibilities: This description outlines the general nature and key responsibilities of the position but does not encompass every duty that may be required. Additional responsibilities may be assigned as business needs evolve. Accounts Receivable and Cash Achieves assigned targets for cash collections and unapplied cash reduction. Manages offshore vendor performance for end-to-end Revenue Cycle Management (RCM) services. Directs the operations of the billing, collections, and cash applications teams, including denial follow-up, aged accounts receivables, and cash posting activities. Plans and directs patient insurance documentation, billing and collections, and account reconciliation to ensure accurate billing and efficient account collection. Partners with RCM Leadership coordinate and resolve difficulties within the department by implementing process changes and/or leading process improvement initiatives, reviewing and defining problems, suggesting procedural changes when necessary, and suggesting courses of action. Manages the review and resolution of payment variances and credit balance processes. Manages the number of electronic 835 payers and ensures they are set up to post electronically to the patient accounting system. Manages the number of payments processed by the bank and transferred via lockbox for posting. Ensures accurate denial follow-up and cash posting. Submits claims to proper insurance entities and follows up on any issues. Partners with Director to act as a liaison between the Finance Team, the RCM AR Team, the bank, and payment processing merchants regarding banking and accounting for the lockbox, payments, and refund checks. Audit Compiles, reviews, and evaluates required documentation specific to government and commercial payors. Coordinates with various resources, contacts, and systems to obtain, verify and/or submit data. Ensures documents for submission are accurate, legal, and in compliance with the Company and regulatory standards. Reviews and verifies various transactions to ensure accuracy and compliance with Corporate and Legal requirements. Reviews completed documents against system data to ensure accuracy. Interacts with external contacts to coordinate activities related to internal and external audits. Document Control Manages inbound communications which may include medical or other types of charts/files, claims, faxes, emails, standard mail, or other related communications and mail correspondence, whether hard copy, voice or electronic. Directs and monitors activities related to sorting, scanning, batching, and indexing documents into the imaging system, including preparation, deletion, rescans, and batch verification. Manages the indexing of scanned documents within the imaging system, ensuring names, account numbers, dates of service, and insurance information are accurately assigned to each batch. Coordinates scanner maintenance and handles return mail and outgoing correspondence, including invoices, statements, appeals, medical record requests, and other documents for the RCM Billing teams. Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship. Minimum Basic Qualifications: Minimum of 6 years of Revenue Cycle Management experience required. Previous experience managing people required. Minimum of 3 years of experience managing an outsource billing/collections vendor required. Experience with complex claims processing and/or auditing experience in the health insurance industry or medical health care delivery system required. Proficiency in processing/auditing claims for Medicare, Medicaid, and commercial plans required. Knowledge of CMS requirements regarding claims processing, specifically DMEPOS claim processing rules and regulations, required. Knowledge of CMS requirements regarding claims processing, specifically DMEPOS claim processing rules and regulations, required. Education: Bachelor's Degree in Accounting, Finance, Business Administration, or related field equivalent required. Experience may be considered in lieu of degree. Travel Must be able to travel up to 10% of the time; both domestic and international travel may be required. Typical work-related travel assignments range 1-5 days, and as such overnight, out-of-town stays are required. Work Environment and Physical Demands Typical office environment. Physical Demands: May occasionally lift up to 10 pounds. Routinely uses standard office equipment such as computers, keyboard, phone, print. Required to talk and hear. Must be able to sit and stand for extended periods of time and use hands and fingers to handle or feel, and to manipulate keys on a keyboard and operate portable input devices (e.g., smart phone, mouse). May occasionally reach with hands and arms. Must have the ability to look at a computer screen for extended periods of time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. "Creating better together". It's the Enovis purpose, and it's what drives us and empowers us every day on a global scale. We know that the power to create better - for our customers, our team members, and our shareholders - begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes. What does creating better together mean to us at Enovis? Discover the "why" behind our purpose, values and behaviors: Our Enovis Purpose, Values and Behaviors on Vimeo We offer a comprehensive benefits package which includes: Medical Insurance Dental Insurance Vision Insurance Spending and Savings Accounts 401(k) Plan Vacation, Sick Leave, and Holidays Income Protection Plans Discounted Insurance Rates Legal Services ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more. EQUAL EMPLOYMENT OPPORTUNITY Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis. #LI-RC2 EOE AA M/F/VET/Disability Statement All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

Posted 30+ days ago

Washington University in St. Louis logo
Washington University in St. LouisWest County - St. Louis, MO

$17 - $25 / hour

Scheduled Hours 40 Position Summary Obtains insurance information, referral forms and counsels patients on financial assistance when seen in department for services. Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Registers all new patients and assists with form completion. Reviews schedule for new patients and makes updates when necessary. Calls patients with appointment time reminders; obtains insurance information and referral forms. Explains billing process to patients; answers incoming inquiries from patients and third-party payers. Explains billing process to other staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: Normal office environment. Patient care setting. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Basic Life Support- American Heart Association, Basic Life Support- American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications: No additional certification unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Financial Information, Insurance, Interpersonal Relationships Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 2 weeks ago

Geico Insurance logo
Geico InsuranceBaltimore, MD

$100,000 - $215,000 / year

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing Platform team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a seasoned Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal role in re-architecting our platform from the ground up, focusing on enhancing the scalability and efficiency of our systems. Responsibilities Oversee high-level and low-level designs of one or more sub-systems of the billing platform we are building Be responsible and accountable for the quality, reliability, usability, and performance of the solutions Provide strategic guidance and oversight for multiple billing teams, ensuring alignment with the Platform's technical vision and business objectives Lead the design and development of complex software systems, ensuring they are scalable, maintainable, and meet high-quality standards (This includes evaluating code quality and collaborating with stakeholders to understand and implement project requirements) Identify and prioritize technical challenges that may pose risks to business Develop solutions to address these issues efficiently, ensuring smooth product development Work closely with various departments, including product management and design, to ensure cohesive and successful project delivery Facilitate effective communication and collaboration across teams to achieve common goals Mentor and guide engineers, fostering a culture of continuous learning and improvement Provide technical guidance to help team members overcome challenges and make informed decisions Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements 4+ years of professional, hands-on software development experience Strong experience in architecting and designing large-scale, complex systems Proficient coding skills in Java, Kotlin, Golang, or similar languages, capable of producing high-performance, production-quality code Experience with a wide range of technologies, including SQL and NoSQL databases, Kafka, Spark, Airflow, or their equivalents Proficient in using cloud computing tools throughout the software development lifecycle, with deep expertise in DevOps, observability, telemetry, and test automation Skilled in collaborating across engineering teams and other functions to build alignment, drive decision-making, and communicate transparently Preferred Qualifications Experience in the financial technology sector, with a focus on billing, payments, subscription management, and financial reporting Proven track record in designing and implementing workflow engines Education Bachelor's and/or Master's degree, preferably in CS, or equivalent experience This is a Hybrid role based out of the following offices* Palo Alto, CA Dallas, TX Chevy Chase, MD Be Part of Our Journey If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry. #LI-MK1 Annual Salary $100,000.00 - $215,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 2 weeks ago

Williams Lea logo
Williams LeaColumbus, OH

$31 - $33 / hour

Shift: Monday - Friday 8:30 AM to 5:30 PM Pay range: $31.00-33.00 hourly Job qualifications Associate's or bachelor's degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history. Strong analytical and critical thinking skills. Minimum of four years of billing experience in a law firm or professional organization required. Five years or more preferred. Experience leading employees in areas of process and policy adherence and time and absence tracking. Experience curating workflow in an organized manner to meet deadlines occurring quickly and simultaneously. Strong computer and problem-solving skills required. Familiar with procedures, software and equipment related to e-billing. Ability to cultivate and maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. Attention to detail with emphasis on accuracy and quality. Ability to handle sensitive and/or confidential documents and information. Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. Ability to work overtime as needed during peak or critical periods. Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines. Experience with Aderant or Elite/Elite 3E and/or business intelligence products strongly preferred. Supervision Number and title(s) of direct reports (if any): Team of 2 or more financial support services associates Received: Account Manager, Finance Support Services Account Manager, Account Supervisor, Finance Support Services Account Supervisor Job relationships Internal: This position works closely with the Financial Support Services team External: Clients Job duties (* denotes an "essential function") *Responsible for the timely submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys and clients in all aspects related to electronic billing Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system Execute accruals, budgets, and information and data requests Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems *Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures *Communicate with direct reports, manager and client on job or deadline issues. *Immediately escalate operational problems or issues to Supervisor or Manager. *Handle client concerns and be able to problem-solve resolutions in accordance with policies and procedures. *Ensure team provides outstanding service to client, while building strong customer relationships. *Produce required reports on schedule. *Assist the team in completing more complex jobs *Conduct and oversee quality assurance process to maintain efficient workflow and assure client satisfaction. *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. *Make sure team follows standard operating procedures. *Train new employees on policies and procedures. Maintain all logs and reporting documentation as required.

Posted 30+ days ago

Carter Lumber Inc logo
Carter Lumber IncKent, OH

$24 - $28 / hour

A Carter Lumber Senior Construction AR & Billing Specialist is responsible for the billing and collection of an assigned portfolio of commercial and/or special billing accounts with specific (often non-standard) invoicing requirements. The Senior Construction AR & Billing Specialist will take a lead role in department training, creating training documentation and addressing escalated or complex customer accounts. This includes timely invoicing per customer specific requirements, collection of account balances, prompt application of AR payments and ongoing reconciliation of assigned customers' account transactions. This may involve AIA billing (progress billing), PO based customers and/or 3rd party portal requirements along with executing conditional and non-conditional lien waivers. Establish, implement, and lead customer specific billing procedures for assigned customer portfolio Complete monthly billings in customer specified formats and maintain up-to-date account transaction reports detailing all contract activity for each assigned location/customer Generate manual customer construction invoices for assigned customers, including calculations for work completed to date and coordinate invoice delivery Troubleshoot discrepancies, missing information, and billing disputes to resolution Work closely with field invoicing personnel & sales leaders to ensure proper information/ documentation is captured for accurate billing Manage assigned customers' cash application process; ensure timely and accurate application of all cash receipts Monitor and maintain Lien/Bond rights, properly execute lien waivers and coordinate filing of mechanics liens with legal team as necessary to protect receivable assets Demonstrate a high-level of judgement in collecting; balance the need to collect and secure with sales goals and relationships Research and solve complex problems related to payment application through account reconciliation while providing feedback to those processes to prevent similar errors in the future Develop strong working relationships with assigned customers and function as "billing process expert" to ensure timely payment of invoiced balances Escalate at risk receivable balances to appropriate sales & credit leaders Perform other duties as assigned This is an in office role; $24-$28/hr EXPERIENCE/EDUCATION: AA degree in Business, Accounting or related field or 5 years accounts receivable/billing experience in the construction industry preferred Understanding of construction contracts and standard project money flow Previous experience in Accounts Receivable and Progress Billing (preparing AIA schedules) Mechanics liens and negotiation of conditional and unconditional lien waivers Experience with 3rd party portals such as Builder Trend, Procore, Textura and Supply Pro is a plus SKILLS: Demonstrated proficiency working with Microsoft Word and Excel Exercises good independent judgment & discretion, can make decisions and articulate reasoning Strong attention to detail, organizational skills, the ability to prioritize and adhere to established deadlines Ability to identify problems, determine when to lead resolution and when to "raise the flag" to escalate issues Excellent verbal and written communication

Posted 2 weeks ago

A logo
Albany Medical Health SystemAlbany, NY

$38,938 - $50,619 / year

Department/Unit: Patient Billing Service Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 Entry level hospital billing and claims position. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Entry level hospital billing and claims position. Qualifications: High school diploma or GED is required. AAS degree is preferred. Knowledge in billing codes and EDI requirements. Knowledge of electronic claims processing and edits. Excellent decision-making skills, detail oriented, and have the ability to submit factual, timely and compelling appeal letters to payors regarding payment variances and denials. Able to communicate effectively and successfully with team members, providers, contractors, payors, and their Leadership group daily. Able to successfully balance the demands of a wide range of duties when given general direction, based upon standards, policies, and procedures. Essential Duties and Responsibilities: Use of payor websites for eligibility verification. Work with payors to resolve underpayments, overpayments, rejections & denials. Reviewing and replying to correspondence relating to the outstanding receivables and identifying and/or escalating billing issues to their manager in a timely manner. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Posted 30+ days ago

A logo
Akumin Inc.Fayetteville, NC
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Posted 3 weeks ago

Loews Hotels logo
Loews HotelsNashville, TN
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests. Who We Are: Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Hybrid work schedule Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development and Career Growth Tuition Reimbursement Onsite fitness facilities Team Member Hotel Rates What We're Looking For: This position provides management and strategic leadership in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This leader oversees the activities of a dynamic group of team members and is the liaison with our hotel leaders and hotel guests/clients. Maintaining strong internal controls, driving high levels of team member performance and engagement and exceeding expectations of all stakeholders is of paramount importance. This Senior Manager is a results-driven professional who directs the activities of the Billing Services Managers to deliver our brand promise of extraordinary customer service to our hotel guests and team members. This leader will collaborate with cross-functional teams on continuous improvement initiatives including facilitating the deployment of various software solutions that meet customer needs and enhance operational efficiency. The Senior Billing Services Manager reports to the Director of Billing and Credit Services. Who You Are: A relationship builder with a dynamic approach to developing connections A continually curious forward thinker who loves to find creative solutions A team builder with the ability to establish a loyal following Comfortable with taking the lead in a variety of settings Collaborator who excels in an exciting, ever-evolving environment What You Will Do: Directs the activities of Billing Service Managers responsible for meetings and events invoicing, group commission payments, and Travel Partner billing and collection processes to ensure completeness, accuracy, and timeliness. Assigns and monitors work to ensure proper balance and maximum efficiency, labor costs and performance metric objectives. Continually monitors and reports metrics and key performance indicators (KPIs) to ensure service levels are maintained and targets are met. Creates executive dashboards and visualizations that communicate progress, performance metrics and strategic outcomes Ensures environment of internal controls and best practices is enforced, regularly tested, and corrective action taken where appropriate. Manages guest/client problem resolution and contact escalation. Develops and executes action plans to drive internal controls compliance and employee satisfaction targets. Builds strong relationships with hotel property leaders to ensure their needs are met and concerns are addressed in a timely and professional manner. Develops and implements processes, procedures, and training documentation; provides training to team members and hotel property audiences. Identifies opportunities for process improvements and deploys innovative forward-thinking optimization strategies and solutions Translates business needs to technical requirements and system enhancements from inception to implementation. Integrates user and stakeholder experiences into operational strategies to ensure continuous improvement. Collaborates with both internal and external teams on detailed User Acceptance Test Plans, workflows and go-live plans that align with the project initiatives and objectives. May be required to work varying schedules to reflect business needs. Other duties as assigned Your Experience Includes: 5+ years of experience working with Billing, Accounting and Business Analytics (i.e., Advanced Excel, SQL, Data warehouse, etc.) Advanced knowledge and experience with Smartsheet, a plus. Business Administration/Accounting Degree preferred. Business Analyst or Project Management Certifications a plus. 5+ years Senior-level management experience in a fast-paced shared services environment. 5+ years of customer-facing work experience in hospitality or finance environment. 3+ years large-scale systems implementation within Order-to-Cash. Who You'll Supervise: Meetings and Events Billing Services Manager Travel Partner Billing Services Manager

Posted 30+ days ago

Quipt Home Medical logo
Quipt Home MedicalMesa, AZ
Description We are rapidly growing leader in the provision of clinical respiratory equipment, DME and service that is seeking outstanding individuals to join our team of professionals. Due to our success, we are constantly looking for talented and qualified candidates. Position: Billing Specialist Job Summary: Ideal candidates will preferably have prior experience, all necessary license and credentials, a record of accomplishment, a history of reliability, and an expectation of providing outstanding service to our customers. The purpose of the DME Billing and Account Receivables Specialist is initiate billing claims, actively process all denials and ensure follow up on the collection efforts to ensure timely reimbursement for services provided. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Job Responsibilities: Ability to read and understand medical terminology. Review clinical documentation to ensure compliance with Medicare guidelines. Verify payor source and insurance eligibility. Validate ICD-9/10 codes as appropriate for product dispensed. Ability to apply correct modifier and HCPCS to claims. Submit accurate claims utilizing Brightree billing software. Reconcile billing errors on a daily basis. Complete CMS 1500 claim forms as required. Manage account receivables to maintain payments within 90 days. Adhere to monthly closing timeline requirements. Maintain excellent communication with company management and co-workers. Attendance at all meetings, conference calls, etc. at the discretion of your manager. Must be computer literate and possess the ability to acquire working knowledge of all pertinent software related to DME. Maintain compliance with all federal, state and local government regulations and agencies. Other duties as assigned by manager. Requirements Job Requirements: High School Diploma or equivalent. Medical coding and/or billing certification preferred but not required. Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities. Ability to pass a Federal background check. Must be able to work independently and within a team environment. Must possess excellent interpersonal, coordinating and organizational skills. Have the ability to manage multiple tasks simultaneously. Read, write, speak and understand the English language and possess good communication skills. Must possess the ability to make independent decisions when circumstances warrant such action. Ability to work extended hours and weekends as needed. We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service. Job Type: Full-time

Posted 1 week ago

A logo
Akumin Inc.El Paso, TX
We are seeking an experienced, strategic, and results-driven Senior Director of Billing and Collections to lead our end-to-end billing operations. This senior leadership role will oversee all facets of the billing lifecycle, including charge capture, claims management, collections, cash application, denial resolution, and system optimization. The ideal candidate is both a visionary and a tactical leader, capable of driving performance, improving process efficiency, and leading system enhancements to support organizational growth and financial health. Key Responsibilities Leadership & Strategy Develop and execute the strategic vision for the billing and collections function in alignment with organizational goals. Lead, mentor, and develop high-performing teams across billing, collections, and related functions. Establish and monitor key performance indicators (KPIs), benchmarks, and SLAs to drive operational excellence and accountability. Foster cross-functional collaboration with finance, IT, compliance, operations, and clinical leaders to ensure seamless revenue cycle integration. Billing Operations Oversee accurate and timely charge entry, claims submission, and billing processes across all payers and lines of business. Ensure compliance with all payer requirements, regulatory guidelines, and coding standards (e.g., CPT, ICD-10, HCPCS). Partner with coding and documentation teams to improve accuracy and minimize rework or denials. Continuously evaluate and improve billing workflows, policies, and controls to maximize cash flow and minimize errors or delays. Collections & Accounts Receivable Direct the collections strategy for both insurance and patient receivables, focusing on reducing aging AR and improving DSO. Implement proactive denial management and appeals processes. Oversee timely and accurate cash application and reconciliation activities. Collaborate with the finance team to ensure accurate reporting of revenue and bad debt. Billing Systems & Technology Own the optimization and administration of billing and collections systems (e.g., EMR/EHR, practice management, clearinghouses, and AR tools). Partner with IT and vendors to lead system upgrades, implementations, and integrations that enhance billing accuracy and efficiency. Leverage data and analytics to drive decision-making, improve transparency, and identify trends or opportunities for improvement. Ensure data integrity across systems and support audit readiness. Compliance & Risk Management Maintain up-to-date knowledge of payer rules, industry regulations, and healthcare billing standards. Ensure internal controls are in place and functioning effectively to mitigate risks. Support audits and manage payer or regulatory inquiries with accuracy and professionalism. Qualifications Bachelor's degree in Business, Finance, Healthcare Administration, or related field; Master's degree or MBA preferred. 10+ years of progressive experience in healthcare billing, revenue cycle, or financial operations, with at least 5 years in a senior leadership role. Deep expertise in billing systems, revenue cycle management tools, and claims processing. Demonstrated success leading large teams and managing complex, multi-site or multi-specialty billing operations. Proven track record of improving billing performance and reducing AR. Strong understanding of payer contracts, reimbursement methodologies, and healthcare billing compliance. Exceptional analytical, communication, and leadership skills. Residents living in CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, and DC click here to view pay range information. #LI-remote Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Posted 3 weeks ago

Sentara Healthcare logo
Sentara HealthcareVirginia Beach, VA
City/State Virginia Beach, VA Work Shift First (Days) Overview: Premium Billing Specialist I Responsible for accurately balancing and reconciling health plan accounts receivables. If Bachelor's Level Degree in Finance, there is not an experience requirement. Education High School Diploma Certification/Licensure No specific certification or licensure requirements Experience 1 year related healthcare experience required Benefits: Caring For Your Family and Your Career Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down - $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Posted 30+ days ago

Medica logo
MedicaMinnetonka, MN

$98,400 - $147,525 / year

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. Medica is seeking two experienced Technical Leads with a strong development background in designing scalable solutions that support Medica's enrollment and billing platforms. These roles are ideal for a highly technical strategic thinker who thrives in a mission-driven, healthcare-focused organization and is passionate about ensuring financial integrity and compliance. Each Software Engineering Lead will be responsible for approximately 50% hands-on technical coding work and 50% lead responsibilities that include architecture projects, mentoring developers and QA, and distributing work. These hands-on technical leadership roles will guide the future of our technology ecosystem for their platform (Billing or Enrollment). The role will assess our current systems, uncover opportunities for modernization, and lead the design and implementation of scalable solutions that support Medica's long-term goals. Performs other duties as assigned. The ideal candidate is a technical generalist with strong system design expertise and a proven ability to bridge strategy and execution across diverse technologies. Key Accountabilities Assess existing systems and integrations to understand current capabilities, gaps, and areas for improvement. Lead system design and architecture decisions to build secure, scalable, and reliable solutions. Provide hands-on technical expertise in backend and frontend development while setting engineering best practices. Partner with product, infrastructure, and business teams to define technology roadmaps and implementation plans. Mentor and guide development teams, fostering a culture of quality, collaboration, and continuous improvement. Conduct code review in partnership with Software Engineers and Quality Assurance Engineers to ensure the highest standards for clean, bug-free code. Communicate technical strategies and recommendations clearly to non-technical stakeholders and leadership teams. Partner and mentor off-shore Software Engineers and Vendor Partners on new system architecture and platform consolidation Required Qualifications Bachelor's degree in computer science, Engineering, or related field, or equivalent work experience 5-7+ years of experience in software engineering or technical architecture, with at least 2 years in a leadership role Preferred Qualifications Strong understanding of system design principles, architecture patterns, and cloud-based technologies (AWS, Azure, APIs, microservices) Hands-on experience in backend and front-end development, with proficiency in one or more languages like Go, Java, .NET, Python and React Excellent collaboration and communication skills, with the ability to engage both technical teams and business stakeholders Skills and Abilities Experience in healthcare, insurance, or other regulated industries Knowledge of security, privacy, and compliance frameworks (e.g., HIPAA).Experience leading technology transformations, migrations, or platform upgrades Self-starter with strong analytical skills Strong understanding of systems, data governance standards and hierarchies Ability to think strategically, influence with formal and informal leadership This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN or Madison, WI. The full salary grade for this position is $112,400 - $168,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $98,400 - $147,525. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information are provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Posted 30+ days ago

McKesson Corporation logo
McKesson CorporationCary, NC
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Medical Billing and Collections Analyst will work all facets of medical and pharmacy accounts receivable including collection of assigned accounts, claim submission, denial and credit balance management. This role will also help guide a team of A/R Specialists responsible for analysis and collection of outstanding receivables in accordance with department collection metrics and productivity standards. Key Responsibilities Manages high volume collections and follow-up activity; analyze and resolve complex reimbursement issues to ensure timely resolution and accurate reimbursement Submits timely appeals following established payer policy to resolve claim denials with a goal of one contact resolution Negotiates payment utilizing thorough knowledge of payer contract terms Identifies key stake holders or primary contacts within CMS, Commercial and Third Party Payer communities to drive more effective processes Evaluation/Correction of billing edits, claims transmission, rejections and other claim functions Effectively prioritize and manage outstanding refund requests and overpayments to support contract and legal adherence with all payers including Medicare and Medicaid Acts as a knowledge resource for AR team members Responds to process related queries and manage 1st level escalations Investigates collection issues internally; and provide representation when needed of the Accounts Receivable area to internal departments Prepares and presents recommendations for issue resolution to supervisor, based on best practices and expertise; leads implementation of solution Participates in weekly and monthly meetings and provide management with account status and resolution activity on unpaid aged balances to ensure timely resolution and minimize bad debt reserve Participates in ad hoc projects Trains new hires and encourages excellent A/R follow up skills and work ethic Minimum Requirement Degree or equivalent and typically requires 2+ years of relevant experience. Education An Associate's Degree (or higher) in a related field is desired, or equivalent work experience in a related field. Critical Skills 2+ years recent pharmacy or physician healthcare receivables/collections experience; experience in a senior role preferred Advanced knowledge of Medicare/Medicaid and commercial insurance billing and reimbursement policies/guidelines Demonstrated experience performing detailed account research, analyzing EOBs and remittance advice and ability to effectively problem solve high dollar claims for quick resolution Knowledge of general accounting principles and strong proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams, and SharePoint) Additional Skills Strong communication skills and ability to clearly convey intricate account information Ability to identify root cause and resolve trends and issues with minimal supervision Autonomous, proactive and requires very minimal supervision Possess high level of critical thinking skills Ability to adapt to urgent deadlines or rapidly changing priorities We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $23.63 - $39.39 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

Posted 30+ days ago

Washington University in St. Louis logo
Washington University in St. LouisSaint Louis, MO

$18 - $27 / hour

Scheduled Hours 40 Position Summary Obtains insurance information and referral forms and counsels patients on financial assistance over the phone. Schedules and registers patients over the phone or by email, with no patient contact. Job Description Primary Duties & Responsibilities: Obtains insurance information from patients and counsels alternative ways for financial assistance. Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests. Provides patient scheduling services to include collecting demographics and insurance registration. Reviews schedule for new patients and makes updates when necessary. Calls patients with appointment time reminders; obtains insurance information and referral forms. Processes internal physician referrals for clinical care. Explains billing process to patients, answers incoming inquiries from patients and third-party payers. Works with others to solve moderately complex problems. Explains billing process to other staff; assists with basic account maintenance activities. Assists patients with insurance questions regarding the billing process. Assists staff with sending out reminder cards and other scheduling duties. Works Relatient patient reminder system results and contacts patients or makes scheduling changes. May make daily edits and temporary changes to provider scheduling templates based on physician input. Performs other duties as assigned. Working Conditions: Job Location/Working Conditions Normal office environment. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Relevant Experience (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Billing Systems, Customer Service, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Medical Office Support, Microsoft Excel, Microsoft Office, Microsoft Word, Organizing, Prioritization, Scheduling, Third Party Claims Grade G06-H Salary Range $17.87 - $27.06 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Posted 3 weeks ago

Dynasty Financial Partners logo
Dynasty Financial PartnersSaint Petersburg, FL
Apply Description We are seeking a motivated, self-starting individual to join our firm as an Associate, Billing Analyst. You will actively engage with sophisticated independent financial advisor clients, collaborate across the business with members of the Dynasty team, and partner with external resource partners and agencies. This role will report directly to Dynasty's AVP- Assistant Billing Supervisor and is an in-office position in downtown St. Petersburg, Florida. The Dynasty Operations team is responsible for the overall administration of the firm's turnkey asset management program (TAMP). This role is integral to executing the various duties conducted through the department including client account setup on the Investment Management Account platform, performing tasks as part of the transition operations onboarding process, providing excellent client service related to client accounts, and processing advisor and manager fee billing. This position must work effectively with internal members of the Dynasty team and engage management, independent financial advisors, and technology resource partners. Responsibilities: Carries out the required processes involving the TAMP billing platform, including maintenance, reconciliation, client interaction, and employing the fee debiting methods with various custodians. Work directly with Dynasty team members and our clients as a subject matter expert to ensure the delivery of Operational advisory fee billing activity Participate and drive expectations in root cause analysis to correct and/or prevent deviations in processes and workflows. Recommend and implement changes to avoid future occurrences Communicates with custodians, resource partners and Dynasty home office departments to support TAMP functionality and integration between various aspects of the platform. Monitors accounts and activities on platform for both professionally managed and advisor managed programs. Assists in compiling and analyzing data on a monthly/quarterly basis in accordance with billing and service practices. Supports tasks related to advisor onboarding and internal conversions to the reporting and investments platforms. Participates in special projects and cross-trains on other departmental functions. Acts as backup to support while team members are away from the office. Other duties as assigned. Requirements Requirements: Bachelor's degree in Finance, Computer Science, Data Analytics or relevant field. 1 - 3 years of experience in financial services or applicable industry. Familiar/proficient with various reconciliation tools, including but not limited to Excel (Formula Builder, Pivot Tables, etc.), PowerBI, Sharepoint, Salesforce, and custodians such as Schwab, Fidelity, and Pershing Wealth Management or Financial Services background helpful but not required Entrepreneurial mindset- Ability to adapt and innovate in a fast-paced environment Client experience- Ability to consult internal and external clients; Strong client-first mentality Culture carrier- Adopt Dynasty's culture of accountability, fairness, teamwork, and transparency Strong quantitative and analytical skills- You can detect and translate a story behind numbers and data Verbal and written communication skills- You can translate and present complicated ideas in a simple, easy to understand yet inspirational/creative style Critical thinking and problem-solving abilities- Ability to think unconventionally in proposing potential solutions or opportunities to issues Strong learning orientation and lean into new opportunities and are willing to challenge the status quo Strong attention to detail to ensure quality standards are met without impairing workflow. Strong organizational and time management skills needed to prioritize workload, handle multiple tasks, and meet deadlines. Successful candidates will: Act with an entrepreneurial spirit and a willingness to show initiative Be willing to work hands-on and deliver against the outputs of strategic Operations initiatives and programs Think proactively to create value and stickiness with clients (both internal and external) Be comfortable working and thriving in a demanding and fast-paced environment Be a culture carrier and adopt Dynasty's culture of accountability, fairness, teamwork, and transparency Show eagerness to learn and grow within the firm BENEFITS Health Insurance Dental insurance Vision insurance Retirement plan 401(k) 401(k) matching Paid Time Off FSA/HSA benefits plans Disability benefits Voluntary Life Insurance Basic Life Insurance EQUAL EMPLOYMENT OPPORTUNITY ?Dynasty Financial Partners is committed to providing equal employment opportunities and ensuring that all employment-related decisions are made without regard to race, color, sex, age, national origin, religion, physical or mental disability (unrelated to the ability to perform job duties) veteran status, or any other protected status under applicable law.

Posted 30+ days ago

Johnson Health Center logo

Patient Billing Specialist

Johnson Health CenterMadison Heights, VA

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Job Description

General Position Summary:

The Billing Specialist works as part of the administrative team and is responsible for

assisting patients with billing inquiries, processing payments, and several other aspects of

billing and financial duties within the organization.

Essential Duties and Responsibilities:

  1. Assists patients with billing questions, problems in person or on the phone. Follow up on

all calls, documenting as necessary.

  1. Reconciles LabCorp Bills to ensure proper allocation of funds.

  2. Working through the RPI LabCorp dx code online and an Excel spreadsheet.

  3. Researches and processes patient refunds and/or credit balances.

  4. Performs payment posting.

  5. Responsible for working through Medicaid pending claims.

  6. Evaluates accounts for collections activities.

  7. Processes return mail and notes patient accounts of needed updates.

  8. Responsible for cleaning up and monitoring old billing alerts on accounts.

  9. Works through claim/action errors for coding corrections needed.

  10. Maintains and assists all Patient Assistant Specialist staff with passwords and logins for

insurance-related websites.

  1. Ensures confidential information gained through job performance is kept confidential.

  2. Must demonstrate good internal and external customer service skills.

  3. Follows the supervisor's instructions.

  4. Physical attendance is an essential element of the job and necessary to perform the

essential functions of the Billing Specialist.

  1. Performs other duties as assigned.

Other Functions:

  1. Staff members will abide by the Code of Conduct as documented in the Corporate

Compliance Manual.

  1. Must demonstrate a personal and professional commitment to Johnson Health Center

and its mission.

  1. Treats all patients and staff with dignity and respect, mindful of the cultural differences

of the diverse population we serve.

  1. Management may modify, add, or remove any job functions as necessary, or as

changing organizational needs require.

JHC Core Values:

Staff members must actively demonstrate dedication and commitment to the core values

of JHC.

  1. Respect- We value and respect each patient, their family, ourselves, and each other.

Every individual associated with Johnson Health Center will be treated with dignity and

respect. We value and respect people's differences, show empathy to our patients, their

families and each other, and work collectively to build Johnson Health Center as a

health center and an employer of choice.

  1. Integrity- We are committed to doing the right thing every time.

Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and

ethical behavior. We are accountable for the decisions we make and the outcome of

those decisions.

  1. Excellence- We will pursue excellence each and every day in activities that foster,

teamwork, quality improvement, patient care, innovation, and efficiencies.

At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk

and administrative teams are passionately committed to the highest quality of care for

our patients. We continually seek out ways to enhance the patient experience and

promote an environment of continuous quality improvement.

  1. Innovation- We value creativity, flexibility, and continuous improvement efforts.

We are advocates and instruments of positive change, encouraging employees to

engage in responsible risk-taking and working to make a difference. Out of the box

thinking enables us to build on successes and learn from failures.

  1. Teamwork- We understand that teamwork is the essence of our ability to succeed.

We work across functional boundaries for the good of the organization. Our

collaborative approach ensures participation, learning and respect and serves to

improve the quality of patient care. By focusing on a team-based approach, the

expertise of each Johnson Health Center employee is leveraged to optimize the patient

experience.

Qualifications:

  1. High School diploma or equivalent.

  2. Previous billing experience required.

  3. Must be self-motivated with well-developed organizational skills and computer

experience, including, but not limited to, Word, Excel, and database functions.

  1. Must possess strong communication skills; works well with external organizations and

employees.

Physical Demand and Working Environment:

Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up

to 15 pounds occasionally, with frequently moving of objects. Work requires speaking,

sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion

with certain activities. 10 hours of constant computer usage. OSHA low-risk position.

EOE/M/F/D/V

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