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Hybrid Billing Assistant - Mon - Fri 12Pm-9Pm-logo
Hybrid Billing Assistant - Mon - Fri 12Pm-9Pm
Williams LeaWheeling, WV
Williams Lea is hiring for a Hybrid Billing Assistant for our Wheeling, WV office to work Monday to Friday 12:00 pm to 9:00 pm! Pay: $17.58 - $18.50/hour + 10% shift differential Benefits: Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 401k Retirement Savings Plan Including Employer Match Paid Time Off (PTO) Life Insurance Paid Parental Leave Short-term & Long-term Disability Healthcare & Dependent Care Flexible Spending Accounts Domestic Partner Coverage Commuter Benefits Legal Assistance Employee Assistance Program (EAP) Company Provided Parking Additional Employee Perks and Discounts The Billing Assistant will be responsible for providing operational and administrative billing support to partners, clients and team. This includes performing tasks surrounding the preparation and issuance of client invoices, generating and disseminating information, helping with daily activities and contributing to projects. Job qualifications Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance or other related discipline. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history Minimum one year of professional experience in a law-firm or professional organization preferred Excellent math aptitude and understanding of general accounting principles Professional approach to responding to requests and perceived ability to provide quality customer service Ability to maintain spreadsheets, manipulate data and generate reports Must own performance and demonstrate excellent follow through Energetic, positive, innovative and technologically savvy Detail oriented with excellent organizational and time-management skills Ability to multitask and meet stringent deadlines in a fast-paced environment Ability to work effectively in a team environment as well as taking ownership for individual assignments Excellent verbal and written communication skills with ability to effectively present results Ability to perform well in cross-functional environment and to interface effectively and successfully with coworkers, vendors, and client staff Ability to professionally handle matters of a sensitive nature with confidentiality Strong knowledge of Microsoft Office products, with a strong background in Excel Job duties (*denotes an "essential function") *Perform edits to draft client invoices and execute other tasks throughout the invoice preparation process. *Perform billing administrative tasks defined by client including: Basic Narrative edits Write offs Write up / down Preparing and finalizing bills Pulling back up disbursements Enter and/or make adjustments to time entry *Work with internal and client teams/departments *Perform minimal analytical related assignments *Generate and disseminate billing information and correspondence *Prepare and distribute client reports and information *Maintain spreadsheets and track results and activities *Support departmental initiatives and projects *Ensure all client specific needs are met regarding billing processes, alternative billing arrangements, etc. while adhering to Williams Lea policies. Perform other duties and special projects as assigned Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization. It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #piq

Posted 30+ days ago

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Ehpb Refund Specialist-Medical Billing
Evergreen HealthcareKirkland, WA
Description Wage Range: $20.57 - $32.92 per hour Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity. Job Summary: Investigates credit balances, determining appropriate action and providing resolution. Processes all Healthplan requests for refunds and refunds due based on audits. Primary Duties: Investigates self pay and insurance credit balance encounters and takes appropriate action for resolution. Investigates insurance overpayment /offset correspondence and takes appropriate action for resolution. Handles patient phone inquiries regarding refunds. Process refunds due from coding audits. Mails refund checks attaching appropriate back-up documentation. Process mail returns on refund checks. Process Unclaimed Property credits. Performs other duties as assigned. License, Certification, Education or Experience: REQUIRED for the position: ● High School graduate or equivalent. ● 1 year previous experience in professional billing. ● Knowledge and experience in working with health care insurers' and their reimbursement systems , especially Medicare, Medicaid, Workers Compensation, Motor Vehicle and contract payers. ● A good understanding of CPT, Modifiers, HCPC, ICD-9 codes and medical terminologies. ● Demonstrated problem solving ability. ● Ten-key by touch DESIRED for the position: ● College degree/Vocational training in billing or business Benefit Information: Choices that care for you and your family At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being. Medical, vision and dental insurance On-demand virtual health care Health Savings Account Flexible Spending Account Life and disability insurance Retirement plans (457(b) and 401(a) with employer contribution) Tuition assistance for undergraduate and graduate degrees Federal Public Service Loan Forgiveness program Paid Time Off/Vacation Extended Illness Bank/Sick Leave Paid holidays Voluntary hospital indemnity insurance Voluntary identity theft protection Voluntary legal insurance Pay in lieu of benefits premium program Free parking Commuter benefits View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below. 2024 Benefits Guide

Posted 30+ days ago

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(Remote) Epic Application Coordinator - Professional Billing
Trinity Health CorporationLivonia, MI
Employment Type: Full time Shift: Day Shift Description: POSITION PURPOSE Responsible for providing primary support and contact for each application. Coordinates all issues that arise during the project for assigned application areas and provides subject matter expertise and comprehensive knowledgeable in Trinity Health's policies, procedures, and business operations. Works directly with the customer and develops best practice workflows based on decisions from different system decision making groups and translates the information into the application build. Works hand-in-hand with other Epic Application Coordinators, Project Managers, Trainers, and respective Application Managers. ESSENTIAL FUNCTIONS: Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions. Establishes priorities that align with organizational initiatives. Manages multiple projects simultaneously and adapts to frequent changes in priority. Manages teams to consensus decisions that support organizational objectives. Consults with providers, clinicians, executives and management at all levels in order to provide support for decisions, workflows, new initiatives and other assignments. Provides critical analysis of data to support assigned program, project and/or engagement and articulates same to colleagues, customers, business owners and all levels of management. Provides specialized guidance for integration, architectures, system selection, strategy, electronic health and/or financial records, clinical systems implementations and clinical process transformation as needed. Researches and contributes to recommendations into timing of introduction of new functionality. Supports upgrade design process and decision-making. Recommends innovative application solutions to product workflow, patient safety, productivity and financial problems. Provides leadership direction for application integration decisions with impacts across applications and clinical / business units. Assists product teams in development of design and required documentation. Analyzes business processes and reengineers those processes to improve business and/or clinical needs. Prepares or participates in the preparation of detailed project work plans and project status reports. Assists and collaborates with system decision making groups in determining best practice evidence-based workflows, order sets, forms, decision support and other tools that are consistently applied throughout Trinity Health. Utilizes performance improvement methodologies (e.g., PDCA, Lean, Six Sigma, etc.) and change management strategies to address gaps in performance, changing technology, regulations, standards and evidence. Participates in interdisciplinary functional groups that make design, implementation, enhancement and outcome reporting decisions. Models teamwork within the System Office and with RHMs. Demonstrates the ability to operate in a collaborative, shared leadership environment. Assists in the handling of multiple projects/assignments simultaneously and adapts to frequent changes in priorities. Actively pursues professional growth opportunities. Utilizes support staff appropriately and adopts new tools to manage projects and documents. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. MINIMUM QUALIFICATIONS The Application Consultant in this role must be willing to travel to work sites as needed and determined by the leadership team. Bachelor's degree in healthcare, IT or related field, or an equivalent combination of education and experience. Must have progressively responsible experience serving as a subject matter expert, specialist or a consultant. Must be able to learn Epic's software and obtain EPIC Certification within 3 to 6 months after the hire date. Current Epic certification preferred. Three (3) to five (5) years knowledge and leading performance/business process improvement activities, including analyzing workflow processes utilizing PDCA, Lean, Six Sigma or other continuous process improvement methodologies or direct experience building IT systems Ability to interface with multiple technical and business teams. Familiarity with information systems, clinical software and other computer applications. Ability to serve as primary support contact for application and to coordinate all issues that arise. Ability to understand choices involved in application configuration and to perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Ability to analyze business operations relative to build decisions, investigate end users' preferences when making build decisions, and working directly with system decision groups. Ability to prioritize and implement requested changes to the system and to effectively analyze functionality in new releases in order to determine utilization. Ability to populate databases during the initial system build with assistance from Epic and to collect information regarding potential system enhancement needs. Ability to ensure data coming across an interface into an Epic application meets the business needs Hourly Pay ranges: $46.31 - $69.46 Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Posted 3 weeks ago

Epic Professional Billing Claims & Remittance-logo
Epic Professional Billing Claims & Remittance
Salinas Valley Memorial Healthcare SystemSalinas, CA
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Epic System Under the direction of the Director Enterprise Informatics, the Hospital Billing Claims & Remit Epic Analyst is responsible for collaborating with key stakeholders, end users and team members to throughout system development phases of assessment, design build, testing, training and implementation. As the primary individual responsible for implementation, support & maintenance, the Hospital Billing Claims & Remit Epic Analyst is pivotal in bridging the gap between technical solutions, operational needs and the Electronic Health Record (EHR). The role requires a blending of technical and interpersonal skills with a reasonable comprehension of the operation department the analyst is assigned to and their information system tools and requirements. In addition, the Epic Analyst provides analytical expertise to information systems end users, aiming to enhance workflow, optimize business processes, and identify system solutions that meet organizational goals. This involves a proactive approach to understanding the nuances of application system functionality and leveraging this knowledge to propose enhancements that drive efficiency and effectiveness. This role is ideally suited for a highly motivated individual with a passion for healthcare technology, a commitment to excellence in service delivery, and a pursuit of innovation and improvement in healthcare outcomes. Acts as the primary support contact for Hospital Billing Claims & Remit Epic application. Proactively identifies and resolves issues that arise within the assigned application, collaborates with other application teams to address cross-functional issues, and utilizes a ticket management system to document troubleshooting records from end users and operational leads. Guides the design of workflows, the building and testing of the system, and troubleshoots technical issues related to Epic software, ensuring optimal system functionality and user satisfaction. Identifies and implements requested changes to the system, including moving changes from testing to production environments via Data Courier. Communicates all application changes, enhancements and procedures to other Epic application teams, operational readiness groups and end-users as necessary. Maintaining regular communication with Epic representatives, through participation in weekly project team meetings and additional project-related meetings as required, ensuring alignment and project progress. Works with Epic representatives, Salinas Valley Health business partners, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline. Assists with developing business and operational direction settings needs by attending site visits, workflow sessions, and other integrated sessions. May participate in the development of end-user training processes and/or curriculum content creation. Collaborates with Education team on the development of end-user training based on build and functionality. Regularly reviews project status, timelines and issues with Team Lead and Management, fostering transparent communication and timely resolution of concerns. In conjunction with operational Subject Matter Experts, Analyst builds application-specific workflows or processes for Hospital, Outpatient Departments, Ambulatory Clinics that could include but not limited to, hospital billing claims and remittance processes. Completes comprehensive testing cycles, including upgrade, unit, functional and integration testing. Engages departmental end users for feedback and obtains stakeholder signoff for system changes. Works with other analysts to maintain continuity in process and in support of our integrated Epic electronic health record. Leads initiatives for system enhancements, including introducing new features, system upgrades and updates, and optimization projects, to guarantee that the system's development aligns with end user needs and adheres to industry standards and best practices. Adheres to change management protocols for all application changes, including building procedures, protocol creation, documentation maintenance, and the execution of comprehensive testing for supported applications. Performs other duties as assigned. Education: Position requires a high school diploma or GED. Bachelor's preferred. Licensure: Current Epic Resolute Hospital Billing Claims and Remit Certification/Accreditation required. New hires and transfers have 45 days after Epic training to complete required Epic Certification/Accreditation. Training and certification timeline must be completed with 90 days of employment. Experience: Two years' experience within a healthcare related clinical environment and working knowledge of the process and delivery of patient care services in an acute care facility and/or ambulatory office practice environment. Knowledge of electronic health record systems analysis, design, build as well as Epic application implementation, troubleshooting, testing, and support experience preferred. Understanding of the supporting activities in clinical services, ancillary departments, financial services, medical records, utilization review, quality assurance, the admitting/registration functions, and billing and coding requirements. The hourly rate for this position is $49.14 - $61.43. The range displayed on this job posting reflects the target for new hire salaries for this position Job Specifications: ● Union: Non-Affiliated ● Work Shift: Day Shift ● FTE: 1.0 ● Scheduled Hours: 40 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Posted 3 weeks ago

Billing Specialist Spanish And English.-logo
Billing Specialist Spanish And English.
Solera Holdings, IncPoznan, OH
Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Role We are looking for a person who joins the Billing Team and will support us in our daily tasks. This will be a hybrid position with tasks ranging from data entry, invoicing and cash register applications. What You'll Do Perform the monthly pre-billing and billing run Analyses of pre-billing and billing results Analyses, clarifications and resolutions on errors appearing while billing run Creation of manual invoices and credit notes Generation of quarter, half year and yearly invoices according to data delivered Addressing and resolving customer inquiries and disputes related to billing Answering the clients phone calls; calling back to the customers Performing price increases in the system incl. preparation of yearly price increase Preparation of intercompany invoices Uploading invoices to customer payment portals Providing reports internal and external Customer Acquisition - handling of billing-related activities when a customer is acquired by another entity What You'll Bring Bachelor's degree in finance, Accounting, Business, or a related field (or equivalent work experience). Minimum of 2 years of experience in Account Receivables / Billing / O2C / Order to Cash Proven track record as a Billing specialist (must) Fluent Spanish and English min. B2/C1 (must) Knowledge of other foreign language would be an asset Knowledge of spanish law and regulations regarding billing, taxation, and best practices. MS Office fluency (Word, Excel) Ability to enhance process and controls Very good customer service skills and client-focus attitude Ability to work well under pressure and meet deadlines. Ability to prioritize tasks and work in a fast-paced environment. It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

Posted 30+ days ago

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Full Stack Software Engineer 3, Post Billing Processing System
Natera IncAustin, TX
Full Stack Software Engineer- Post Billing Processing System Position Overview We are seeking a highly skilled and motivated Full Stack Engineer to join our team responsible for developing and maintaining a robust Post Billing Processing system within the healthcare insurance domain. The ideal candidate will have a strong background in full-stack software development, including front-end and back-end technologies, database management, and cloud platforms. Experience with workflow automation and an interest in applying AI/LLM technologies to enhance system capabilities are also valuable. This role involves designing, building, and optimizing the end-to-end system for appealing denied insurance claims. Responsibilities Design, develop, test, deploy, and maintain the full stack of the Post Billing Processing system, including front-end interfaces, back-end services, databases, and infrastructure components (e.g., Denial Code Manager, Workflow Orchestrator, Template Generation Engine, Outbound Package Preparation, Automated Outbound Communication). Collaborate with business stakeholders, product managers, and other engineers to understand requirements and translate them into technical specifications and robust, scalable software solutions. Develop and manage APIs for internal and external system integrations. Implement and manage database schemas and optimize queries for performance. Work with cloud services (AWS) for deployment, monitoring, and scaling. Contribute to the implementation and optimization of automated workflows (e.g., using AWS Step Functions). Participate in code reviews, testing (unit, integration, end-to-end), and optimization efforts. Create and maintain comprehensive documentation for system architecture, components, APIs, and processes. Ensure system security, data privacy, and compliance with healthcare regulations (e.g., HIPAA). Provide ongoing support and maintenance, troubleshooting and resolving issues promptly. Stay updated with the latest advancements in full-stack development technologies and best practices. Required Skills and Qualifications Technical Skills Strong proficiency in programming languages such as Python and/or Node.js. Experience with front-end technologies (e.g., React, Angular, Vue.js, HTML, CSS, JavaScript). Experience with back-end frameworks (e.g., Express, Django, Flask). Experience with relational databases (e.g., PostgreSQL, MySQL) and/or NoSQL databases (e.g., MongoDB, DynamoDB). Experience designing and consuming RESTful APIs. Experience with cloud platforms (AWS preferred) and core services (e.g., EC2, S3, RDS, Lambda). Experience with containerization technologies (Docker, Kubernetes). Experience with version control systems (Git). Understanding of software development lifecycle (SDLC) and agile methodologies. Strong analytical and problem-solving skills. Soft Skills Excellent communication and collaboration skills. Ability to work effectively in a team environment. Strong organizational and time management abilities. Attention to detail and commitment to delivering high-quality, reliable software. Ability to work in a fast-paced, dynamic environment. Education Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Experience Proven experience working as a Full Stack Engineer, developing and deploying web applications. Experience with workflow automation tools (e.g., AWS Step Functions). Experience working within the healthcare or insurance domain is a plus. Bonus Skills / Experience (Highly Desirable) Hands-on experience with LLMs (e.g., OpenAI APIs, Llama2, Mistral) and integrating them into applications. Familiarity with AI/ML frameworks like LangChain, LangGraph, or Haystack. Experience building RAG (Retrieval-Augmented Generation) solutions. Knowledge of Vector Databases (e.g., Pinecone, Milvus) or Graph Databases (e.g., Neo4j). Understanding of prompt engineering techniques. Experience with advanced RAG techniques (e.g., HyDE, LLM reranking). Experience creating embeddings (e.g., using Ada models). The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Austin, TX $99,300-$124,100 USD OUR OPPORTUNITY Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits- Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit www.natera.com. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: https://www.natera.com/notice-of-data-collection-california-residents/ Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: BBB announcement on job scams FBI Cyber Crime resource page

Posted 30+ days ago

Billing Specialist Senior-logo
Billing Specialist Senior
CareBridgemorrison, TN
Be Part of an Extraordinary Team A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting. Title: Billing Specialist Senior Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered. Shift: Monday - Friday, Business Hours Build the Possibilities. Make an Extraordinary Impact. The Billing Specialist Senior is responsible for assembling and maintaining all necessary documentation for billing purposes. How you will make an impact: Primary duties may include, but are not limited to: Maintains billing system database; identifies, analyzes and reconciles discrepancies in data; posts to sub ledgers; coordinates account eligibility with Membership areas; and provides billing information to internal and external contacts; and first line collections. Professional and timely oral or written communication to internal and external customers. Fully proficient with daily tasks and is able to handle more complex billing situations with minimal guidance and provide recommendations for decision making. Minimum Requirements: Requires H.S. diploma or equivalent and minimum of 3 years billing and collections experience; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: AS in accounting preferred. Experience with CPR+ and CareTend preferred. Experience with pharmacy supply chain and procurement preferred. Certified Pharmacy Technician preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 1 week ago

Billing Managed Care Coordinator-logo
Billing Managed Care Coordinator
Brigham and Women's HospitalBoston, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for obtaining appropriate insurance authorizations, referrals and payments for all patient visits and procedures as well as collection of patient service coinsurance, deductibles, and self-pay revenue. Essential Functions-Obtains insurance approval prior to initiation of patient services Responsible for ensuring insurance referrals are received Ensure accurate and timely billing and reimbursement from managed care organization Review and process managed care contracts and agreements Manage and monitor billing and collections activities Provide training and support to other departments on managed care billing practices and procedures Maintain up-to-date records of all managed care billing activities Qualifications Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred or Bachelor's Degree Related Field of Study preferred Experience experience in managed care billing and collections 2-3 years required Knowledge, Skills and Abilities Knowledge of insurance and reimbursement practices. Strong organizational, interpersonal, and communication skills. Ability to analyze and interpret data and make informed decisions. Knowledge of healthcare billing software and systems is a plus. Ability to work independently and as part of a team. Ability to work in a fast-paced environment. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs- 35lbs Carrying Occasionally (3-33%) 20lbs- 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Posted 3 days ago

Billing Advocate Associate-logo
Billing Advocate Associate
Sun Life FinancialHartford, CT
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. The opportunity: Billing Advocate Associates for our Bill Resolve division are responsible for organizing, auditing, and managing patient accounts. You will assist with empowering healthcare consumers by reducing the financial burden of healthcare. How you will contribute: Develop and execute on strategies for reducing patient medical bills including working with provider offices, insurance companies and collection agencies Work with providers and insurers to efficiently process patient claims Negotiate bills with medical providers, hospitals and collection agencies Answer patient inquiries related to their medical bills Manage task tracking and record interactions in our Patient Management database to ensure high quality service Analyze EOB's and medical bills for errors Work with leadership and colleagues on special projects that improve Bill Resolve operations What you will bring with you: Prior medical billing, coding and /or claim adjudication or auditing is required Must have strong familiarity with various medical insurance (private, Medicare, etc.) plan selection Familiarity with EOB's and medical bill coding Experience with Medicare Supplemental, Medicare Advantage, and Prescription Drug plans is preferred National health insurance knowledge as well as Affordable Care Act Knowledge is preferred Strong work ethic Excellent time management skills Computer proficiency in MS Office Ability to work with a diverse range of people Willingness to go above and beyond for our clients Ability to work with leadership to identify areas of improvement to ensure that we save our clients the most money possible Self-starter, ability to work independently and as part of a team Compelling communicator, service oriented and ability to work collaboratively with others Ability to navigate and adapt to a changing, fast paced work environment Extremely high attention to detail Salary Range: $47,600 - $64,300 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Health Advisor Posting End Date: 29/09/2025

Posted 1 week ago

Billing & Operations Specialist-logo
Billing & Operations Specialist
AcrisureHarrison, NY
Job Description About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Newly created role supporting the NY Insurance Safety Group platform. Sitting at the intersection of accounting, billing, and account management, this position will provide centralized administrative and billing support for the high-volume workers' compensation environment within the New York Safety Groups. This role is critical in enhancing operational efficiency and ensuring the accuracy and timeliness of invoicing, AR reporting, client communications, and collections coordination. This individual will work closely with the service team, accounting team, and external stakeholders such as New York State Insurance Fund. Key Responsibilities: Billing & Financial Operations: Support bulk renewal processes by helping calculate and inputting rates and client data into Epic and renewal spreadsheets and coordinating submissions with the Epic application team. Support accounting in bulk invoice template creation based on approved rates and client segments. Monitor and update AR reports, pivot and summarize data as needed; ensure data is accurate and consumable by leadership and client-facing staff. Follow up and flag aging items to service staff as necessary. Assist with credit reporting and aging credit reports for term-end review and potential refund decisions in conjunction with service staff to accounting. Calculate the service fees to be invoiced by the accounting team as part of the rebills and audits process. Collections & Payment Monitoring: Manage the threat of removal letter process for non-payment accounts in accordance with 90/30/0-day timelines. Make outbound collection calls on overdue balances, documenting activity in Epic and following up via email. Handle incoming calls from clients regarding billing questions, providing timely and helpful support. Monitor dividend statuses and coordinate with the account managers to leverage credits in collection efforts. Administrative Support & Workflow Coordination: Own the PRBR agreement workflow, including agreement tracking and audit coordination to ensure correct rates are set. Serve as a central contact for billing-related questions from insureds and account managers; receive and/or redirect calls accordingly. Collaborate with accounting and service team leadership to refine ongoing reporting and invoicing workflows, identifying opportunities for process optimization. Benefits & Perks: Competitive Compensation Industry Leading Healthcare Savings and Investments Charitable Giving Programs Offering hybrid work option Opportunities for Growth Parental Leave Generous time away Acrisure is committed to making an impact in our communities by giving back, with millions committed to children's health with Helen Devos Children's Hospital and UPMC Children's Hospital of Pittsburgh. For more, visit www.Acrisure.com or learn more here. #LI-JP1 Pay Details: Hourly: $25 - $32 Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 1 week ago

E-Billing Specialist-logo
E-Billing Specialist
Fox RothschildKansas City, MO
As a member of the Accounting Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. ESSENTIAL FUNCTIONS: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. ADDITIONAL FUNCTIONS: Other accounting duties and special projects as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES): Education: Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required. Experience: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Knowledge, Skills, & Abilities: Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Ability to prioritize and take initiative to assist as needed. Strong oral and written communication skills and accuracy are a must. Must be proactive, work well under pressure and excel in a fast-paced environment. Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability

Posted 3 weeks ago

Maryland AR & Billing Analyst-logo
Maryland AR & Billing Analyst
Sun Life FinancialCalverton, MD
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Location: The candidate must reside in the state of Maryland. The opportunity: As a Finance Operations Analyst, you will be responsible for the oversight and management of the AR/Billing analysis and reconciliations. This position supports the AR/Billing team, with primary focus on reconciliations and new business implementations, ensuring all financial transactions are completed timely and within our established controls and audit policies. The Analyst works closely with internal cross functional teams and Clients to ensure financial accuracy and resolution of subledger activity. This role requires excellent communication, organizational, and proven time-management skills and ability to work within a team environment. How you will contribute: Lead AR/Billing SME for all New Business Implementations (NBI's) Track, monitor status and complete subledger AR financial reconciliations, successfully ensuring all financial transactions are accurate and approved accordingly Collaborate with 820 Payment Analyst on reconciliation issues, including assisting to identify root cause and ultimate reconciliation and resolution Critical lead for AR communications across internal organizations and Clients to ensure open issues are being researched/addressed timely Identify roadblocks impacting implementations and reconciliations and engage appropriate partners and/or leadership to address and resolve Liaison with Accounting, FP&A and Client Engagement leadership to ensure potential financial impacts are proactively communicated so they can be accounted for monthly Support Bad Debt Reserve process monthly, ensuring proper reserves are created against open balances Participate with testing needs for client implementations along with supporting internal system upgrades/implementations ensuring full end to end testing is performed successfully and timely. Track data and provide monthly AR/Billing reporting and analysis Proactively evaluate processes, reports, and tools for continuous improvement opportunities, such as creating templates and structured workflows Participate in training and share Finance Operations SME expertise to internal and cross functional teams Provides backup support to the AR/Billing team Supports all audit requests Assist in other AR/Billing finance projects as needed What you will bring with you: Associates Degree in Finance or Accounting or relevant prior experience Bachelors Degree in Finance or Accounting preferred Proficient user of Microsoft Excel A team player with a sense of accountability and responsibility Ability to organize, prioritize, delegate and escalate when required Well developed analytical, problem solving and troubleshooting skills Strong attention to detail Salary Range: $61,500 - $92,300 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.com to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Finance Posting End Date: 29/08/2025

Posted 30+ days ago

Billing Intern-logo
Billing Intern
SpendeskParis, TX
We are looking for a highly motivated and detail-oriented individual to join our Billing team for a six-month internship. This is an exciting opportunity for someone eager to learn and develop their skills in billing and financial operations within a dynamic and fast-paced environment. The successful candidate will play a key role in supporting our billing processes. Key Responsibilities: Reconcile Billing Data: Regularly review and reconcile billing data to detect discrepancies and errors. Collaborate with relevant departments to resolve any billing issue promptly Customer Support and Communication: Act as the main point of contact for customer inquiries related to billing, providing clear and timely communication and resolving issues effectively Cross-Functional Collaboration: Work closely with sales, customer success, and finance teams to ensure billing accuracy and customer satisfaction. Collaborate with IT to optimize and enhance automated billing workflow Overdue Monitoring: Monitor customer accounts for overdue payments, send reminders, and escalate unresolved issues Who we are looking for: Education: You are currently pursuing a Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field. Candidates with a background in law, economics, technology, or other disciplines are also encouraged to apply. Experience: Basic understanding of billing and invoicing processes is a plus. Tech industry exposure is preferred, but not a necessity. Communication Skills: As we are a highly international team & company, we need someone with good verbal and written communication skills in English. Additional proficiency in French is preferred, but not a necessity. Technical Skills: You are familiar with Microsoft Excel and other MS Office applications. Analytical Skills: You have strong analytical and problem-solving abilities. You have an analytical mind and the ability to deal with numbers and to process financial information. Team Player: You enjoy working effectively in a team environment and collaborate with colleagues across different departments. Adaptability: You are comfortable working in a fast-paced, dynamic environment. You have the ability to manage and prioritise between multiple tasks and meet deadlines.

Posted 30+ days ago

Field Billing Coordinator - Environmental Solutions-logo
Field Billing Coordinator - Environmental Solutions
Republic Services, Inc.Grand View, ID
POSITION SUMMARY: With general direction, this role performs a variety of routine and non-routine complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts with complex billing arrangements due to contractual or statutory requirements. PRINCIPAL RESPONSIBILITIES: Following standard operating procedures, this role prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system. Researches and resolves routine and non-routine billing questions and discrepancies. Following standard operating procedures, determines the appropriate adjustment codes to process the transaction. Reviews invoices for completeness and accuracy. Follows up with customers or other division staff/management to resolve identified discrepancies. May calculate and prepare manual billings for non-routine, complex billing arrangements. May gather and summarize supplemental billing information to accommodate customer billing requirements. Reviews various billing system reports to identify billing discrepancies. Makes corrections as appropriate to ensure accurate billing following standard operating procedure. Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings. Performs basic and routine research to resolve differences or unidentified/misapplied payments. Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments sent to the lock box or corporate office. May accept credit card payment from customers over the phone and process recurring payments. May complete customer set up in company billing system(s). May act as a resource for less experience personnel within the division or other divisions. This includes answering questions and providing training and support for others. Performs other job-related duties as assigned. QUALIFICATIONS: Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry. A thorough knowledge and understanding of billing transactions and processes. MS Excel skills at an intermediate level. Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner. The ability to effectively interact and communicate with division managers as well as customers in a professional manner. Must be able to demonstrate initiative to thoughtfully research and follow up on non-standard situations to ensure compliance with company policies and procedures. Good math aptitude and the ability to work accurately with numbers are essential. MINIMUM QUALIFICATIONS: High school diploma or G.E.D. 18 months of related billing experience. Rewarding Compensation and Benefits Eligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP). The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers' expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION Barron's 100 Most Sustainable Companies CDP Discloser Dow Jones Sustainability Indices Ethisphere's World's Most Ethical Companies Fortune World's Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global

Posted 3 days ago

B
Medical Billing Manager
Brighter-BeginningsAntioch, CA
Title: Medical Billing Manager Reports to: Chief Financial Officer (CFO) Location: Antioch, CA Status: Full-Time. Potential for part-time or contract work. Pay: $65,000 - $70,000.00/year Our Mission and Vision The Brighter Beginnings mission to "support healthy births and successful development of children by partnering with parents and helping to build strong communities", gains its strength and aspiration from our core belief and vision that, "Every family matters, and every child deserves a happy, healthy future." Our History Brighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families in under-resourced neighborhoods since 1984 when our work began in response to the alarming differences in mortality and illness rates among African American babies compared to other children. Brighter Beginnings has grown into a respected and well-connected organization with locations in Oakland, Richmond, Bay Point, and Antioch. We have a multi-cultural, bi-lingual staff of passionate and committed family service professionals; in fact, many of our staff came to this work because of the challenges they faced in their own families. Position Summary Brighter Beginnings Family Health Clinics is seeking a Billing Manager. The Billing Manager is responsible for planning, oversight and coordinating Brighter Beginnings Family Health Clinic's reimbursement strategy as well as fostering collaborative interdepartmental relationships and system maintenance. The Manager oversees revenue cycle operations by providing guidance and support to the staff supporting, including but not limited to eligibility & enrollment, billing, collections and financial planning for patients. This position requires the ability to analyze & present data in a clear and concise manner and works closely with the CFO to achieve metrics toward becoming a best-in-class health center. Responsibilities Manages and oversees Patient Financial Services functions. Develops and maintains department budget. Identifies and collaborates with executive leadership to facilitate and maintain internal and external reporting requirements. Identifies, implements, and monitors Key Performance Indicators (KPI's). Collaborates with clinical operations and others, as appropriate, to reduce preventable operational errors, minimize denials, and improve the patient experience. Collaborate with clinical operations and finance to safeguard the security of cash payments and collection of patient accounts. Reviews, approves and communicates department related expenses and patient & insurance refunds. Ensures the activities of the billing operations are conducted in a manner that is consistent with the overall department protocol and are in compliance with federal, state and payor regulations, guidelines, and requirements in an effort to prevent and identify Fraud & Abuse. Reviews and interprets operational data to assess the need for procedural revisions and enhancements related to such. Analyzes data trends affecting charges, coding, collection, accounts receivable and write-offs and takes appropriate action. Participates in organizational strategic planning activities to ensure the delivery of comprehensive and coordinated health services; serves on committees and task forces to address specific issues and represent the department. Attends educational meetings & conferences to remain current pertaining to federal, state, and other trusted sources as it applies to Revenue Cycle (specifically FQHCs). Develops, maintains, and enforces departmental policies, procedure, and work practices to ensure maximum accuracy of patient demographic, financial and insurance data. Assures maximization of revenue, accuracy of PHI, billing system integrity, signature authority, codes, and insurance status within the framework of what is legal and in compliance with federal, state, and other rules & regulations. Works with Finance to assure accurate and timely recording & reconciliation of patient revenue and collections. Formulates systematic retention, protection, transfer, and disposal of billing records. Oversee the Enrollment Specialists and other administrative staff as needed. Coordinates with the IT department and software vendors to monitor and ensure the integrity of the data within the practice management system as well as facilitates timely maintenance for upgrades or changes. Manages the EPM (Practice Management) side of the Billing systems. Works on process improvement of billing functions using resource sharing and input from sister network FQHCs. Other duties as assigned. Qualifications Ability to effectively supervise staff, encourage and nurture development and growth, to build a strong and productive team. Strong organizational, administrative, and problem-solving skills, and ability to be flexible and adaptive to change. Strong ability to work independently and make sound judgments within established guidelines; establish and maintain effective working relationships with staff, clinical providers, managers and external agencies and/or organizations. Ability to effectively present information to others, including other employees, community partners and vendors. Excellent interpersonal, verbal, and written skills. Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic and cultural origins. Requirements Certified Coder Three to Five years of experience with essential duties above. Current knowledge of FQHC/medical office practices, procedures and billing program and Compliance andFraud & Abuse rules as related to billing and collecting with Federal, State, and third-party payers. Three to five years of supervisory experience. Proficient in Microsoft Office - Word, Excel, Outlook. Preferences Community Healthcare experience Experience with E-ClinicalWorks (eCW), Dentrix. Bachelor's Degree in related field or equivalent combination of education and/or experience preferred, but not required. Benefits We are proud to offer competitive wages and benefits to our employees. Please feel free to inquire during the interview process. As a summary, for full-time employees we offer: 100% employer-paid health, dental, vision, life and disability insurance! Competitive wages and friendly environment Two weeks of vacation (increase after 1 year of employment) 13 paid holidays Sick leave accrual Optional employee-paid dependent health coverage 403b retirement account with matching Flexible Spending Account (FSA) Employee Assistant Program (EAP)

Posted 30+ days ago

Specialist, Billing-logo
Specialist, Billing
Ovation HealthcareBrentwood, NY
Welcome to Ovation Healthcare! At Ovation Healthcare (formerly QHR Health), we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com. Summary: The Specialist, Billing is responsible for managing the daily billing and ensuring timely accurate clean claims, claim reviews and resolves billing daily claim edits and ensuring compliance with Insurance billing policies and regulations. Duties and Responsibilities: Extensive understanding of billing guidelines for UB/1500 claims and a deep understanding of each claim field requirement. Maintain a list of split billing requirements by payer and add to the team crosswalk and keep abreast of any payer changes. The billing specialist should be well versed in Payer portal appeal uploads and assist with providing the internal team feedback when necessary. Import claims from host system into claims processing system when required. Review claims that are pended for edits and resolve. Prepare and submit accurate claims for patient services, ensuring compliance with third party payer guidelines and regulations. Review patient accounts and reconcile payments with secondary payers and review remittance advice, ensuring all payments are posted correctly and outstanding balances are addressed before filing the secondary payer. Ensure all billing and collection practices are compliant with CMS regulations, HIPAA, and company policies. Maintain accurate records of all claims and ensure proper documentation in the patient account system. Meet daily productivity and quality standards as assigned. Work with internal departments, such as patient financial services, finance, and billing, to address any issues or disputes affecting patient accounts. Assist management in maintaining or reducing account receivable (AR) days to meet industry standards and improve organizational cash flows. Knowledge, Skills, and Abilities: Proven experience in third party insurance billing, collections, or patient accounts, preferably in a healthcare setting. In-depth knowledge of billing codes, guidelines, and regulations. Familiarity with electronic health record (EHR) systems, billing software, and remittance advice processing. Strong communication skills, with the ability to explain Medicare billing details and resolve patient concerns effectively. Ability to handle sensitive information and maintain confidentiality in accordance with HIPAA regulations. Detail-oriented with strong organizational skills and the ability to manage multiple accounts simultaneously. Problem-solving abilities, particularly regarding billing discrepancies and denied claims. Work Experience, Education and Certificates: Experience utilizing Payer portals, client systems and clearing house requirements 3-5 years of experience as a primary biller in hospital Business Office. Medical Terminology, ICD-10, CPT and DRG knowledge a preferred, knowledge of third-party Insurance payer guidelines High school diploma or equivalent; additional training in medical billing is a plus. Working Conditions and Physical Requirements: Work from home and remote location with a stable internet connection, a quiet and dedicated workspace free of distractions, and access to necessary office equipment. The ability to have daily communication with team members, management, and clients through email, phone calls, video meetings and other collaborative tools. Primarily requires sitting at a desk for extended period. Proper lighting and ergonomics shole be maintained to reduce eye strain. Travel Requirements: None

Posted 3 days ago

Staff Software Engineer, Backend Engineering - Billing Platform (Remote)-logo
Staff Software Engineer, Backend Engineering - Billing Platform (Remote)
Geico InsuranceChevy Chase, MD
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. About the job At GEICO, we are not just an insurance company; we are a technology-driven organization that is transforming the insurance landscape. Our mission is to leverage cutting-edge technology to deliver exceptional experiences for our customers and create innovative solutions that redefine the industry. About The Team The Billing Platform team at GEICO oversees the tools, infrastructure, data, reporting, analytics, and services essential for delivering seamless billing experiences to internal users, end customers, and partners. Our billing platform functions as the backbone for managing financial transactions and customer interactions, enhancing efficiency, accuracy, and customer satisfaction while supporting strategic growth and ensuring compliance. What you will do We are seeking a seasoned Software Engineer with extensive experience in designing, building, and maintaining large-scale applications and distributed systems. You will become an integral part of a team dedicated to managing GEICO's core billing platform. This platform includes a comprehensive array of components such as a core billing engine, invoicing system, commissions management, collections, payment processing, CRM integration, subscription management, credit control and dunning management, along with reporting and analytics. In this role, you will play a pivotal role in re-architecting our platform from the ground up, focusing on enhancing the scalability and efficiency of our systems. Responsibilities: Oversee high-level and low-level designs of one or more sub-systems of the billing platform we are building Be responsible and accountable for the quality, reliability, usability, and performance of the solutions Provide strategic guidance and oversight for multiple billing teams, ensuring alignment with the Platform's technical vision and business objectives Lead the design and development of complex software systems, ensuring they are scalable, maintainable, and meet high-quality standards. This includes evaluating code quality and collaborating with stakeholders to understand and implement project requirements Identify and prioritize technical challenges that may pose risks to business. Develop solutions to address these issues efficiently, ensuring smooth product development Work closely with various departments, including product management and design, to ensure cohesive and successful project delivery. Facilitate effective communication and collaboration across teams to achieve common goals Mentor and guide engineers, fostering a culture of continuous learning and improvement. Provide technical guidance to help team members overcome challenges and make informed decisions Who you are We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements: 8+ years of professional, hands-on software development experience Strong experience in architecting and designing large-scale, complex systems Proficient coding skills in Java, Kotlin, Golang, or similar languages, capable of producing high-performance, production-quality code Experience with a wide range of technologies, including SQL and NoSQL databases, Kafka, Spark, Airflow, or their equivalents Proficient in using cloud computing tools throughout the software development lifecycle, with deep expertise in DevOps, observability, telemetry, and test automation Skilled in collaborating across engineering teams and other functions to build alignment, drive decision-making, and communicate transparently Preferred Qualifications: Experience in the financial technology sector, with a focus on billing, payments, subscription management, and financial reporting Proven track record in designing and implementing workflow engines Education: Bachelor's and/or Master's degree, preferably in CS, or equivalent experience Be Part of Our Journey If you are a passionate technologist looking to make a difference, GEICO Tech is the place for you. Join us and be part of a team that is shaping the future of insurance technology. Together, we will create innovative solutions that improve lives and transform the industry. #LI-MK1 Annual Salary $115,000.00 - $230,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. Benefits: As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Assistance Paid Training and Licensures Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. Annual Salary $105,000.00 - $230,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 3 days ago

Billing Manager-logo
Billing Manager
QualiaAustin, TX
At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON As Qualia continues its rapid growth and expansion of our product lines, we are seeking a highly skilled and experienced Billing Manager to join our Finance team. You will play a pivotal role in overseeing and designing our billing process. We just changed our billing system to Ordway and are looking to overhaul our billing processes to continue to support the scale of our growth. This position offers a unique opportunity to contribute to the financial health of a fast-paced, innovative technology company with over $100M in annual revenue and 500+ employees. You will be instrumental in supporting our continued growth. RESPONSIBILITIES Manage the end-to-end billing cycle, including generating and sending SaaS-based invoices through our billing system and applying payments from various sources Drive the design and documentation of new accounts receivable processes and procedures within Ordway Identify and implement consistent, incremental improvements to billing functions Administer manual billing related to Qualia Partner programs Partner closely with Deal Desk and Sales on new deals to ensure accurate billing setup Collaborate with Customer Success to efficiently resolve billing issues and answer customer inquiries Proactively review the accounts receivable aging report, identify and address delinquent accounts, initiate collection procedures, and recommend bad debt reserves or write-offs as necessary Flow concessions and refunds through the appropriate approval process, as well as issue approved refunds Reconcile accounts receivable and accrue unbilled AR during the month-end close process YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH 5+ years of progressive experience in billing or accounts receivable, including supervisory experience Independent self-starter and adaptable in a fast-paced and changing environment Strong verbal and written communication skills Customer service oriented High attention to detail  Ability to work well with ambiguity, solve problems, and think on your feet Experience with Ordway and Sage Intacct is highly desirable Good command of Excel and Google Sheets WHY QUALIA Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

Posted 1 week ago

Sr. CX Analyst, Billing & Payments-logo
Sr. CX Analyst, Billing & Payments
SimplisafeRichmond, VA
About SimpliSafe  We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.  Why are we hiring?  Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.  What you’ll do SimpliSafe is seeking a Sr. CX Analyst, Billing & Payments to join our Customer Experience team. In this role, you will be the expert on end-to-end customer billing and payments journeys, providing insights and driving improvements across our subscription management operations. You will be instrumental in analyzing payment workflows, leveraging your proficiency in SQL and Tableau to identify key trends, pinpoint areas for optimization, and develop data-driven recovery strategies. You will be responsible for documenting current payments processes, identifying areas for streamlining and automation, and collaborating with cross-functional teams (including Product, Marketing, and Finance) to implement improvements. Your ability to translate data insights into actionable recommendations and effectively communicate findings to stakeholders will be essential. This position demands a strong analytical mindset, attention to detail, and a passion for creating seamless and positive customer experiences. Where we work  We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.  Key responsibilities Play a key role in reducing customer churn from non-payment by contributing to the strategic oversight and enhancement of the payment recovery lifecycle, from monitoring trends to managing weekly processes and coordinating data sharing across teams. Perform advanced analytics on customer payment behavior to inform and refine outreach and recovery initiatives, regularly communicating findings and recommendations to key stakeholders. Partner with analytics teams to enhance the accessibility and quality of customer payment data and reporting. Serve as a key liaison with Finance teams to address and resolve payment-related issues raised by our Customer Experience teams. Investigate and document customer payment experiences, leveraging data analytics and journey mapping to identify challenges and optimize opportunities. Qualifications Minimum 4 years of experience in roles that combine data analysis with business strategy formulation. Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. Exceptional attention to detail. Ability to manage multiple responsibilities and prioritize effectively. Hands-on experience with analytical and BI tools, such as SQL, for database querying and large dataset extraction. Advanced proficiency in Excel, including pivot tables, VLOOKUPs, and complex formulas for data analysis and reporting. What Values You’ll Share Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them. Aim High - Always challenging ourselves and others to raise the bar. No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style. One Team - Taking a highly collaborative approach to achieving success. Lift As We Climb - Investing in developing others and helping others around us succeed. Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment. What We Offer A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive   A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here ) Free SimpliSafe system and professional monitoring for your home.  Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com .

Posted today

Clerical Billing Assistant-logo
Clerical Billing Assistant
Basil Family DealershipsDepew, NY
If you think morning coffee shouldn't be the most exciting thing happening at the office, come join us! We are a fast-growing, family-owned dealership seeking a Clerical Billing Assistant to join our award-winning team! Are you looking for a family and team atmosphere with room to advance throughout your career? Basil Family Dealerships has the perfect position for you. Come join the largest family-owned dealer group in WNY as a Clerical Billing Assistant! Apply Today! Position: Clerical Billing Assistant Location: Joe Basil Chevrolet- 5111 Transit Rd, Depew, NY 14043 Schedule: Full Time Five-day work week- Includes evenings and rotating Saturdays Compensation: $18.00-$20.00 per hour (Based on knowledge and experience) Responsibilities: Break down all retail/wholesale deals Bill all Deals Process all DMV paperwork, send to DMV, and complete DMV corrections as needed Maintain Dealer Plate Maintain Book of Registry/VERIFI Trivin (process DMV registrations) Scanning deals into CDK Filing Call banks for title/lien release updates Job description and duties are not limited to those specified above and are subject to change based on business growth and demands* Valid Driver's License required for all positions Basil Benefits: Paid Time Off (PTO) Paid Holidays 401k with Employer Match 3 Health insurance plans to choose from Dental Vision Life Insurance Disability Insurance Employee Social Events CLICK HERE for more Basil Dealership career opportunities in WNY!

Posted 1 week ago

Williams Lea logo
Hybrid Billing Assistant - Mon - Fri 12Pm-9Pm
Williams LeaWheeling, WV

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Job Description

Williams Lea is hiring for a Hybrid Billing Assistant for our Wheeling, WV office to work Monday to Friday 12:00 pm to 9:00 pm!

Pay: $17.58 - $18.50/hour + 10% shift differential

Benefits:

  • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
  • 401k Retirement Savings Plan Including Employer Match
  • Paid Time Off (PTO)
  • Life Insurance
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Healthcare & Dependent Care Flexible Spending Accounts
  • Domestic Partner Coverage
  • Commuter Benefits
  • Legal Assistance
  • Employee Assistance Program (EAP)
  • Company Provided Parking
  • Additional Employee Perks and Discounts

The Billing Assistant will be responsible for providing operational and administrative billing support to partners, clients and team. This includes performing tasks surrounding the preparation and issuance of client invoices, generating and disseminating information, helping with daily activities and contributing to projects.

Job qualifications

  • Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance or other related discipline. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history
  • Minimum one year of professional experience in a law-firm or professional organization preferred
  • Excellent math aptitude and understanding of general accounting principles
  • Professional approach to responding to requests and perceived ability to provide quality customer service
  • Ability to maintain spreadsheets, manipulate data and generate reports
  • Must own performance and demonstrate excellent follow through
  • Energetic, positive, innovative and technologically savvy
  • Detail oriented with excellent organizational and time-management skills
  • Ability to multitask and meet stringent deadlines in a fast-paced environment
  • Ability to work effectively in a team environment as well as taking ownership for individual assignments
  • Excellent verbal and written communication skills with ability to effectively present results
  • Ability to perform well in cross-functional environment and to interface effectively and successfully with coworkers, vendors, and client staff
  • Ability to professionally handle matters of a sensitive nature with confidentiality
  • Strong knowledge of Microsoft Office products, with a strong background in Excel

Job duties

(*denotes an "essential function")

  • *Perform edits to draft client invoices and execute other tasks throughout the invoice preparation process.
  • *Perform billing administrative tasks defined by client including:
  • Basic Narrative edits
  • Write offs
  • Write up / down
  • Preparing and finalizing bills
  • Pulling back up disbursements
  • Enter and/or make adjustments to time entry
  • *Work with internal and client teams/departments
  • *Perform minimal analytical related assignments
  • *Generate and disseminate billing information and correspondence
  • *Prepare and distribute client reports and information
  • *Maintain spreadsheets and track results and activities
  • *Support departmental initiatives and projects
  • *Ensure all client specific needs are met regarding billing processes, alternative billing arrangements, etc. while adhering to Williams Lea policies.
  • Perform other duties and special projects as assigned

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We're always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

#piq

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