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With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the Role We’re looking for a Billing Operations Analyst who is organized, detail-focused, and enjoys working with numbers. In this role, you’ll support all elements of our global billing process—helping make sure everything runs smoothly and accurately. What You’ll Do Review and execute contracts worldwide, ensuring accuracy and timely completion. Review and approve credit memos, verifying that all information is correct and compliant with internal policies. Respond to stakeholder inquiries and resolve billing issues quickly and professionally (aiming to respond within 24 hours). Collaborate with cross-functional teams, such as Finance, Sales, and Billing Support, to resolve discrepancies and maintain smooth operational workflows. Review and handle Pricing Request Forms to ensure correct pricing. Assist with the creation and distribution of manual invoices for partner customers. Support the Billing Operations team during busy periods by completing ad hoc operational tasks as needed. What We’re Looking For Experience in billing, accounts receivable, or financial operations Comfortable using billing systems (for example, Salesforce, NetSuite, Oracle; similar systems are also welcome) Confident working with spreadsheets and basic data analysis Good attention to detail and organisation skills Able to manage time well and adapt to changes Enjoys working with others and communicating clearly A problem-solver who is open to learning new things There are many paths to this type of role and everyone is encouraged to apply—even if your background is different or you only meet some of the listed criteria. If you’re enthusiastic about the role and ready to grow, we want to hear from you. Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $70,000 - $80,000 USD. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview The Utility Billing and Reporting Specialist supports the end-to-end utility billing process, ensuring timely, accurate, and compliant billing for customers. Working independently with minimal guidance, this role assists with billing review, data validation, quality assurance, reporting, and cross-functional coordination. The specialist helps maintain policy and procedural compliance, supports system updates, and interacts with utility provider vendors on billing related matters. This position also contributes to ongoing process improvements and participates in projects affecting billing operations, including construction buildouts and system enhancements. Responsibilities include coordinating billing activities, preparing standard reports, and supporting audits as directed. Overall, the role ensures billing integrity, customer satisfaction, and alignment with organizational standards and requirements. Essential Job Functions: Billing Process Support Assist with the monthly utility billing review and support approval activities under established guidelines. Prepare sample bills, validate meter readings and data, and ensure accuracy in accordance with defined procedures. Maintain compliance with Vantage standards, customer leases, and internal billing requirements. Use Vantage billing tools to request, track, and review billing tasks. Ability to read and understand leases. Policy and Procedure Compliance Follow all established utility billing policies and procedures. Assist in developing and implementing new or updating billing procedures as needed. Support billing system updates, enhancements, and testing activities working under limited direction. Quality Assurance and Compliance Participate in planning and executing quality assurance checks for billing processes. Review billing data, recognize errors or discrepancies, and escalate issues appropriately. Provide required documentation and data for internal and external audits. Reporting and Data Preparation Prepare, update, and utilize standard financial and statistical reports and dashboards as directed. Compile data for variance analysis and prepare supporting documentation under guidance. Analyze changes in system programming affecting customer utility billing statement templates. Conduct expense-to-revenue variance analysis and track/report capital expenses. Customer and Team Interaction Respond to customer/internal billing-related inquiries under supervision to ensure timely and accurate communication. Collaborate with AS, Site Operations, and other departments to research and resolve billing issues. Partner with cross-functional teams on projects, initiatives, and operational problem-solving. Attend project meetings related to construction buildouts and expansions, providing billing insights and status updates. Process Improvement Support Identify potential process improvements and assist in implementing approved changes. Monitor and support customer compliance with billing processes to ensure satisfaction and operational consistency. Additional Duties Perform other tasks and responsibilities as assigned by management to support billing operations and organizational goals. Job Requirements: Education Bachelor's degree in Accounting, Finance, Business Management, or equivalent experience. Experience 1-2 years of experience in billing, financial operations, data analysis, or accounting preferred. Familiarity with contracts management or reporting tools is a plus. Prior involvement in process improvement, quality assurance, or audit support is desirable. Technical Skills Proficiency in Microsoft Excel (pivot tables, lookups, formulas) and other MS Office applications. Familiarity with billing or financial systems; ability to learn specialized billing tools (e.g., Vantage systems). Ability to work with dashboards, reporting tools, and data visualization platforms. Core Competencies Strong attention to detail and accuracy. Strong analytical skills with the ability to identify discrepancies and validate numerical data accurately. Ability to follow established processes and seek input when needed. Solid organizational and time-management skills, capable of meeting monthly billing and construction deadlines. Effective communication skills, both written and verbal, with the ability to explain billing issues clearly. Ability to work collaboratively in a fast-paced environment. Ability to think critically, address problems and drive efficiencies using metrics and information. Ability to collaborate with cross-functional teams and maintain positive working relationships. Other Requirements Ability to work independently with minimal guidance while taking ownership of assigned tasks. Comfortable working in a fast-paced, deadline-driven environment. Willingness to attend project meetings and support initiatives related to construction, system updates, or operational changes. Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Additional Details Salary Range: $75,000-85,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations) This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. #LI-Hybrid #LI-AG1 We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community. Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values. Vantage Data Centers is an Equal Opportunity Employer Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers. We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!

Senior Billing Supervisor Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Ensures accurate observance of e-billing requirements and processes. Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients. Ensures timely invoice submission to clients, based on established timelines. Creates and distributes ad hoc operational and billing reports to management as requested. Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes. Supports internal and external auditors as requested. Supervises e-billing and receivables staff. Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes. Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions. Delegates assignments and projects to staff as appropriate Qualifications: Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner. High attention to detail, outstanding organizational skills and the ability to manage time effectively. Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills. Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately. Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives. Ability to work both independently and as part of a cross-functional, collaborative team. Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred. Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing. Two years of supervisory experience in similar role and ability to assume a leadership role. Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $91,800 - $132,600 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Job Type Full-time Description Job Title: Biller Location: Idaho Falls, ID Job Type: Full-Time (In-Person) Join Our Team! Grand Peaks Medical is looking for dependable, long-term Medical, Dental, and Behavioral Health Billers to become a valued member of our growing team! These are full-time, in-person positions based at our Idaho Falls clinic. Fluency in both English and Spanish is preferred but not required. We're looking for individuals who are detail-oriented, efficient, and ready to thrive in a supportive and fast-paced healthcare environment. What You'll Do: Process a wide range of medical claims Work aging reports and follow up on outstanding claims Perform general billing and administrative tasks Collaborate with our team of providers and support staff Why Work With Us? Competitive wage (DOE) Excellent full-time benefits, including 401(k) retirement plan, health, dental, and vision coverage A welcoming, team-oriented clinic environment with opportunities for growth Requirements This is an in-person position Must pass a criminal background check High school diploma or GED required Must have experience and training in medical billing, or equivalent experience in patient care or the health insurance industry Billing certification or two years of medical billing experience preferred Strong teamwork and communication skills Must be a self-starter who can work independently and manage multiple tasks Must be able to train in our St. Anthony location Please send your complete resume with references. Join an exceptional team dedicated to improving the health of our community-apply today!

Apply Job Type Full-time Description University Physicians' Association is seeking a professional, qualified candidate with good working knowledge and experience with medical billing. This position is on a small team who serve as Patient Financial Advocates in the University of Tennessee Cancer Institute. This position requires medical billing experience, critical thinking skills, financial problem solving, and ability to multitask. Candidate will oversee claims submissions, follow up, and communication with Rev Cycle team as needed. In addition to secondary billing, the candidate assists patients over the phone to answer billing questions related to their treatment. Compassion and empathy are a must as we work to lift the financial hardships that come with a cancer diagnosis. Responsibilities: Data collection and reporting of all billing components of the program Secondary claim submissions, follow up, and reporting Position schedule: Full time Monday-Friday 8a-4:30p, in person position Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more! Requirements 2+ years of medical billing experience Current working knowledge of commercial and Medicare insurance Advanced knowledge of Excel Critical thinking and financial problem-solving skills Works in conjunction with all members of Oncology, medical staff and administration to provide comprehensive quality care to the patient to overcome financial barriers to care.

Northwest Specialty Hospital is seeking a detail-oriented AR Resolution Specialist to join our Billing Team! We need someone with a professional demeanor, who can work well under stress/stress situations, will provide great customer service, and can multitask! The AR Resolution Specialist will resolve aging accounts receivable in accordance with payer regulations and department policies and procedures. This position will ensure timely follow up and resolution of billed accounts using follow up worklists. The position will require contact with the patient and or payers for information and or clarification as needed to resolve account balances. This position will need advanced knowledge of payer contracts, policies and guidelines to write and submit timely appeals. The position will require timely account notation of action taken to resolve their assigned accounts. The position will work with multiple AR systems daily. Qualifications and Preferred Experience: High school diploma or equivalent required Proficient with hospital & clinic accounts receivable and denial resolution for various payers Knowledge of CPT, HCPC and ICD-10 coding Claims appeal and resolution experience Proficient with billing UB04s and HCFAs Meditech and Greenway experience Excellent communication skills; required for both written and verbal Analytical; ability to research, analyze and train on data and reports Minimum of 2 years' physician & facility billing experience About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: Company-sponsored events such as sporting events, BBQs, and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships Culture that promotes and supports work/life balance Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Billing Specialist - Remote Delivering the right care, at the right time, in the right place is the mission that drives Elara Caring, and that starts with the right people. We have extraordinary employees with a passion and enthusiasm to exceed the expectations of each patient we serve, each visit, every day-and that could include you. Elara Caring is looking for a passionate Billing Specialist to join our elite team of healthcare professionals and make a difference, one patient at a time. Why Join the Elara Caring mission? Supportive, collaborative environment Unique, rewarding opportunity caring for patients in their homes Competitive compensation Comprehensive onboarding and mentorship Opportunities for advancement and growth Medical, dental, and vision benefits, 401K and paid-time off for full-time staff. What is Required? Associates Degree preferred 5 years of billing experience in an appropriate clinical care setting or home health environment preferred Positive attitude Dedication to quality patient care Strong communication skills Reliable transportation to perform job duties Apply with Elara Caring today! This is not a comprehensive list of all job duties; a full job description will be provided. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.

Job Summary Under the direct supervision of a manager or director and according to established policies and procedures, the Analyst II performs routine analysis to include evaluation of hardware and software based on end user criteria. The Analyst II performs workflow analysis, design, development, testing, training, implementation, management and support of assigned application systems and/or projects. Directly interacts with assigned department managers and senior level staff to provide automation services in support of department's strategic and operational objectives. Maintains system specification and technical documentation. Acts as liaison between Information Technology vendors and TGH. Participates in and/or leads department and hospital task forces, focus groups and/or committees as assigned by their supervisor to meet the group objectives. Employs intermediate analytical and technical evaluative process; managerial and interpersonal perspectives. Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital. Highschool or GED and a minimum of 2 years information technology / applications experience including build, test, and support of job related applications or equivalent healthcare/heath related experience. Prior Epic IT build experience in Resolute, specifically Hospital Billing Claims. Epic Resolute HB certification.

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role Overview The Finance Operations Manager, Accounts Receivable & Billing will oversee all aspects of invoicing, cash application, and internal controls across the billing and accounts receivable functions. This role is responsible for ensuring the accuracy and integrity of financial transactions between systems, maintaining SOX compliance, and delivering high-quality reporting that supports data-driven decision-making. What You'll Do Lead end-to-end invoicing operations, ensuring accuracy, timeliness, and adherence to contractual and tax requirements. Manage daily and monthly reconciliations between bank accounts, billing systems, and the general ledger. Own SOX and internal control documentation, testing, and continuous improvement efforts. Partner cross-functionally with Accounting, Treasury, and Revenue Operations to ensure data integrity and alignment of financial processes. Monitor and enhance billing and AR reporting, including reconciliation status, billing accuracy, and quality assurance metrics. Drive process improvements and automation initiatives to optimize efficiency and accuracy within finance operations. Develop and maintain dashboards tracking key billing and AR metrics, identifying trends, risks, and opportunities for improvement. Research and resolve discrepancies across systems (Zuora, NetSuite, Salesforce, and bank portals) in collaboration with Treasury and Accounting. What You'll Bring Bachelor's degree in Accounting, Finance, or a related field. 5+ years of experience in billing, accounts receivable, or broader finance operations. Proficiency with ERP and billing platforms (e.g., Zuora, NetSuite, Salesforce). Strong understanding of SOX compliance, internal controls, and reconciliation processes. Excellent analytical, communication, and stakeholder management skills. Proven experience collaborating with banking partners and credit card merchant providers. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $95,000-$120,000 USD Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Kyo is a leading provider of therapy for individuals with autism. Our core service is Applied Behavior Analysis (ABA) therapy, a clinically proven form of therapy for autism. We serve thousands of families across eleven states and are growing rapidly to meet the need for services. Each day, our team seeks to make every moment count for our clients and for each other. Kyo's innovative and effective Administrative team works together to ensure the best possible experience for Kyo's current and future clients and teammates. We are seeking a part time (25 hrs/week) or full-time (40 hrs/week) Billing and Insurance AR Specialist to join our Revenue team. Please note, this position is in office Monday-Friday. Pay range: $20-$22 DOE RESPONSIBILITIES MAY INCLUDE, BUT ARE NOT LIMITED TO: Complete commercial and medical billing in an accurate and timely manner Contact insurance companies regarding denied claims Send appeals to insurance companies with appropriate documentation Contact insurance companies and patients with questions related to billing, contracting and credentialing Assist with other duties in the Revenue and Contracting department, including: financial analysis, copayments, payables, payment posting, reconciliation SKILLS AND QUALIFICATIONS: Associate's degree required; Bachelor's degree preferred or equivalent combination of education and experience 2+ years of experience in medical billing, credentialing or related field Understanding of finance fundamentals Demonstrated proficiency with productivity software (Microsoft Office or GSuite) Ability to work independently and as part of a team Experience with HIPAA and compliance-sensitive environments Strong multitasking, problem-solving, and prioritization skills in a fast-paced environment PHYSICAL REQUIREMENTS: Ability to sit and use a computer for extended periods Manual dexterity for computer use and documentation Ability to see and read documents in English, including handbooks, training materials, and procedure guides Why Join Kyo? Competitive compensation and opportunities for professional growth Paid vacation and holidays 401(k) retirement plan Comprehensive medical, dental, vision, and life insurance Cell phone stipend Employee Assistance Program (EAP) Supportive, collaborative team culture A mission-driven organization dedicated to improving lives To learn more about Kyo and the amazing work we do, please visit our website: www.kyocare.com

Department/Unit: Physicians Billing Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 This position is a Medical billing position for a Physician Practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by Physicians of Albany Med by completing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Customer service experience required Experience providing phone-based customer service a plus Proficiency in office software including Excel and Word Proficiency utilizing payer websites Ability to work in a team environment Ability to communicate effectively, both verbally and in writing Ability to Multi-task and handle a fast-paced work environment Demonstrate organizational and interpersonal skills Essential Duties and Responsibilities: Reviews charges and data for accuracy and appeals discrepancies in regards to CPT-4 and ICD-10 codes with Insurance Companies Validate and Correct registration and insurance information, notations, correct claim submission Researches and interprets information to efficiently reconcile accounts Review and understand payer policy guidelines regarding billing Follow internal policies and procedures for accurate account review Meet expected production and quality standards Other related duties as assigned Extensive on the job training is provided for this role to ensure knowledge and skills are sufficient to perform required duties and responsibilities. Hours for this position will be Monday through Friday, days 8:00 am-4:30 pm. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Summary The Pharmacy Billing Specialist handles all medication billing functions within Pharmacy Services. Responsibilities include verifying insurance eligibility, facilitating prior authorizations, and collaborating with third-party payers and clinical offices. The specialist works with patients and providers to ensure access to medications and assists with denial appeals and financial assistance through funding sources. Additionally, the role involves auditing hospital pharmacy billing, resolving claim rejections, and supporting medical bill audits. The specialist performs duties in alignment with TGH's mission, vision, and values. Associate's Degree Relevant Field Registered Pharmacy Technician Two (2) years of experience in healthcare, retail, pharmacy, or billing. Experience may be considered in lieu of degree.

The Billing Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Billing Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Understand the complex billing system of the EHR solution and how it impacts our financial statements, from service entry, to billing and payment. Check insurance benefits and eligibility for all new and existing patients and communicate these benefits with the team and update patient's registration. Process credit card payments for co-pays and other patient responsibilities. Work with patients with past due accounts to set up payment plans. Investigate denied claims for successful processing & receipt of payment from insurance. Submit claims in a timely manner. Email providers and / or respective staff with questions pertaining to billing issues. Provide excellent customer service. Work to reduce aging and average days in AR. Respond to payer inquiries in a timely manner. Review provider billing entries and documentation to ensure accuracy. Attend training and meetings as scheduled. Provide guidance and training for other departments' staff as required. Maintain up-to-date knowledge of ever-changing State billing regulations. Maintain up-to-date expertise and knowledge of healthcare and mental health billing rules and regulations, including CPT and ICD coding. Work with the billing team to create more efficient workflows. Key Competencies Commitment to driving diversity, equity and inclusion Excellent verbal and written communication skills Excellent organizational skills and attention to detail Excellent time management skills with a proven ability to meet deadlines Strong critical thinking skills Proven strategic agility, ability to succeed in a fast-paced, continuously evolving environment Ability to adapt to the needs of the organization and employees Thorough knowledge of employment-related laws and regulations Proficient with Microsoft Office Suite or related software Experience in EPIC as EMR system Understand FQHC medical billing process Confidence, professional judgment, and grace under pressure. Works well independently and as part of the team. Supervisory Responsibilities This position does not have any supervisory responsibilities. Work Environment Primary environment is home office, administrative office, or clinical office. This role requires regular walking. This role may come into contact with patients who may have contagious illnesses. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Travel Requirements Must have the ability to travel between MCC sites in the St. Paul/Minneapolis metro area. Who We Are As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020). We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer. Required Education and Experience High school diploma, GED, or equivalent years of experience. At least 2 years' experience working in a related field, Family Practice, FQHC or Community Clinic experience highly preferred Computer proficiency - Microsoft Office, EHR (EPIC, Centricity and Athena platform), etc. 10-key skills, Math Ability, Accurate PC Keyboarding and data entry skills Bilingual (English/Spanish or English/Hmong) highly preferred Medical knowledge preferred

Under direct supervision, performs all billing and collection functions on account balances within assigned financial classes. Ensures timely submission of all claims and timely follow up. Posts payments in EPIC. Perform eligibility, verification and authorization requests, as needed. Education High School diploma or equivalent required. Associate's degree preferred. Experience Two years of medical billing experience and one year experience with electronic billing. Epic experience desired. Knowledge, Skills and Abilities Thorough knowledge and understanding of medical billing, insurance and private pay. Knowledge of all medical billing requirements for Medicare, Blue Cross, Medical Assistance, Commercial insurance, and HMO carriers Strong collection skills, including claims follow-up, revenue cycle practices Strong computer skills, including EMR knowledge and Microsoft Office. Excel preferred. Strong interpersonal skills Excellent verbal and written communication skills for interacting with patients, families, insurance companies and healthcare providers. Strong ability to investigate issues, find solutions, and work under pressure to resolve billing issues. Efficient in managing multiple tasks, prioritizing, and ensuring deadlines are met. Ability to handle multiple claims and billing tasks simultaneously while maintaining quality and accuracy Licensures, Certifications N/A Principal Duties and Responsibilities Manages assigned Epic work queues daily to ensure accurate billing and expedient claims follow-up. Claims Billing Processes Ensures timely submission of all claims within assigned financial classes. Ensures timely follow up of all claims within assigned financial classes Claim Resolution Processes Investigates claim denials or rejections Completes functions in order to resolve claims Uses all available tools such as but not limited to: Online access, calling the insurance companies; working with provider representatives. Identifies appeals Identifies secondary billing for accounts with secondary liability; follows-up on any unpaid balances. Brings these claims to resolution. Identifies patient self-pay balances and bills timely to patient/family. Follow-ups as necessary including calling for follow up. Process any late charge claims, claims resubmission and/or claims corrections to payors. Enters and posts payment to patient accounts based on remittance advice review. Reconcile accounts and ensure any underpayments or overpayments are corrected Responds to patient and third-party payor inquiries regarding patient accounts via e-mail, telephone, mail, and in person. Audits primary patient bills for submission to third party payers via electronic billing or manual claim submission. Maintain detailed and accurate billing records for auditing purposes and compliance with industry regulations Maintain thorough records of all communication with insurance providers and patients regarding claims. Participate in meetings with Provider Reps to resolve denial discrepancies Prepare and submit appeals for denied claims. Understanding of additional documentation necessary to submit an appeal Obtain an in-depth understanding of hospice billing regulations. Ensure compliance with federal, state and local billing laws, including HIPAA regulations. Prepare reports to managers recommending accounts for bad debt adjustments. Maintaining lost revenue at a level of less than 1% of net healthcare revenue Recommends accounts for transfer to bad debt. Physical Requirements Ability to sit, concentrate and pay close attention to detail Working Conditions Normal office environment with little exposure to excessive noise, dust, temperatures and the like Conditions of Employment N/A All roles must demonstrate GBMC Values GBMC Values Value Description Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $19.34 - $29.00 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Location: Austin, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Senior Business System Analyst - Salesforce CPQ/ Billing Austin- Hybrid Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. Position Summary Thales is looking for a highly skilled and motivated Senior Business System Analyst with Salesforce expertise to join our Cyber Security Products (CSP), Program Management Office team. This is a true Business Analyst role and not a technical developer. In this role, you will collaborate with business stakeholders and IT teams to deliver technology solutions that drive the success of Sales, Marketing, and Channel business teams. Key Areas of Responsibility Your primary responsibilities will include analyzing, designing, and optimizing business processes within Salesforce and other tools. The ideal candidate will have a strong background in Salesforce design, consulting, best practices, process mapping, and facilitation. You will work closely with commercial Sales, Marketing, and Order Management teams to identify opportunities for improvement, implement changes, and measure the impact of process optimizations. This role focuses on enhancing and supporting the Unified Salesforce Instance and supporting approximately 1000+ users. Deep understanding of Business functions and shows interest in learning business processes and strategies Elicit and document business requirements from stakeholders through various methods (e.g., interviews, workshops, observation). Translate business needs into functional and technical requirements for Salesforce development teams. Business process analysis and process flow documentation. Create user stories, acceptance criteria, and documentation to guide development teams. Collaborate with developers, testers, and other stakeholders to ensure the successful implementation of Salesforce solutions. Coordinate user acceptance testing (UAT) to validate system enhancements. Track project progress and identify potential risks and issues. Communicate project status to stakeholders. Strong analytical and problem-solving skills, excellent communication, interpersonal skills, and the ability to work independently and as part of a team Minimum Qualifications Bachelor's degree in Computer Science/Information Technology or similar professional degree At least 5 years of experience analyzing, designing, and optimizing business processes At least 5 years of experience using Salesforce CRM and CPQ Should have exposure to at least one of the following: Marketo or similar tools, Oracle (ERP) Prior experience translating business needs into functional and technical requirements Demonstrated experience creating user stories, acceptance criteria, and documentation to guide development teams Prior experience working in a cross functional team for a large, multinational technology company The ideal candidate should have at least 2 years of experience using Salesforce Billing Module functional experience. If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! Why Join Us? Say HI and learn more about working at Thales click here #LI-Hybrid #LI-RG1 This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances. We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at talentacquisition@us.thalesgroup.com. The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 82,957.00 - 162,270.00 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. (For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period Company paid holidays and Paid Time Off Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Legal Job Description The Product Management team is looking for an accomplished, customer obsessed and results oriented Senior Product Manager to manage and grow our products. This role will be responsible for transforming the product experience, by finding value creating opportunities and driving innovative and sustainable product solutions through technology. The selected candidate will champion a startup mindset and promote agile ways of working to create and deliver differentiated experiences for our customers. The ideal candidate is a product-oriented team player comfortable working in a fast-paced environment and must be a strong communicator, comfortable working with stakeholders of all organizational levels. External Job Posting Description GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Product Manager to join GEICO's Billing Product team. As a Senior Product Manager, you will work cross-functionally to help define and deliver the billing roadmap from conception to launch. You will break down complex problems into steps that drive product development. You will support cross-functional teams focused on improving the customer experience, modernizing our experience and platforms, and leapfrogging the competition to grow and maintain market share. About This Role If selected, you will be part of the GEICO product billing team and responsible for working collaboratively with design and engineering partners to help deliver our billing roadmap. You will define product requirements for billing solutions, while also coordinating/communicating between different workstreams. The ideal candidate will be comfortable rolling up their sleeves to do the work, while also influencing organizational change through proper scoping, process improvement, and positive team dynamics. The ideal candidate is excellent at: Leading cross-functional teams that drive results during product discovery and product delivery. Leading product requirement discovery, definition and through launch partnering closely with user research, design and engineering partners. Owning and prioritizing the long-term (6+ months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to your team will be successful. Leveraging modern architecture & great design to identify problem-solution fit. Evaluating trade-offs and negotiating requirements. Creating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.). Understanding of current and future state architecture. Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates. Having an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business. Running experiments in an enterprise A/B testing & experimentation framework on complex web & mobile applications. Basic Qualifications: Masters Degree At least (10) years of experience in Product Management At least 5 years of experience translating epics into consumer or associate facing products At least 5 year billing or payments industry experience At least 5 year of experience managing all aspects of a product feature throughout its lifecycle from concept to delivery At least 3 years of AB testing consumer facing experience Preferred Qualifications: Experience driving product vision, go-to-market strategy, and design discussions Experience managing day-to-day technical and design direction Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, or Marketing Ability to influence multiple stakeholders without direct authority Excellent written and verbal communication skills Insurance or fintech industry experience preferred High sense of accountability and strong problem-solving skills Master's degree in a technical field such as software engineering, computer science or engineering management Annual Salary $131,200.00 - $229,600.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement Job Description The anticipated pay range for this position is $20-$22 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Summary: Serves as the subject matter expert and point of contact for customers with billing questions and concerns. ESSENTIAL TASKS: Identify and resolve customer concerns such as billing disputes and collections discrepancies by partnering with the reimbursement and collection teams Receive and process customer account payments in addition to placing re-orders Maintain excellent customer relationships to ensure customer satisfaction Conduct routine tasks as directed; works under clearly defined guidelines Contributes to specific objectives and outcomes as directed QUALIFICATIONS: 1-2 years customer service experience Must be bilingual English/Spanish Prior collections experience with multiple payers a must Basic business skills with a moderate level of proficiency, including a basic knowledge of Microsoft Office Excellent verbal and communication skills Experience with high volume in-bound calls Must be able to thrive in a fast paced environment handling multiple demands If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Department/Unit: Physicians Billing Work Shift: Day (United States of America) Salary Range: $38,937.60 - $50,618.88 This position is a Medical billing position for a Physician Practice. Providing efficient and timely follow up of delinquent and denied accounts from third party payers is an essential part of this role. This position is responsible for securing revenue for services provided by Physicians of Albany Med by completing appeals, phone calls, and account review. Qualifications: High school diploma or GED is required. AAS degree is preferred. Customer service experience required Experience providing phone-based customer service a plus Proficiency in office software including Excel and Word Proficiency utilizing payer websites Ability to work in a team environment Ability to communicate effectively, both verbally and in writing Ability to Multi-task and handle a fast-paced work environment Demonstrate organizational and interpersonal skills Essential Duties and Responsibilities: Reviews charges and data for accuracy and appeals discrepancies in regards to CPT-4 and ICD-10 codes with Insurance Companies Validate and Correct registration and insurance information, notations, correct claim submission Researches and interprets information to efficiently reconcile accounts Review and understand payer policy guidelines regarding billing Follow internal policies and procedures for accurate account review Meet expected production and quality standards Other related duties as assigned Extensive on the job training is provided for this role to ensure knowledge and skills are sufficient to perform required duties and responsibilities. Hours for this position will be Monday through Friday, days 8:00 am-4:30 pm. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary As a Sr. Manager Billing Administration in collaboration with and in support of the firm's strategic initiatives, you will manage all aspects of the e-Billing, Service Desk, and Billing Operations Support functions. You will be responsible for ensuring established service levels are met and exceeded through tracking and monitoring team metrics. You will identify areas for improvement and implement enhancements to processes or practices. You will provide training to billing team members, lawyers, and other support staff to ensure consistency in application across the firm. Location This position can sit in any of our U.S. offices and offers a hybrid work schedule. Responsibilities Manages the performance of a consolidated Legal Billing Administrative Team responsible for areas such as e-Billing, Accounting Service Desk, Matter Creation, Rates Administration, and various Operations Support teams / processes to meet and exceed service delivery standards of a large dynamic legal billing department. Responsible for evaluating individual performance throughout the year and preparing annual performance evaluations. Ensures first-level support for all clients is timely, accurate, and complete. Reviews, aggregates, and communicates relevant, critical service trending data to Billing leadership to assist with overall billing effectiveness Responsible for ensuring the team meets or exceeds performance standards and metrics. Creates an environment of continual process improvement. Evaluates, plans, and implements improvements in business processes and practices. Regularly communicates with and solicits feedback from all Billing teams to continually refine and improve performance. Proactively identifies automation opportunities and technology improvements to billing tools; prioritizes efforts and drives improvement tasks to completion. Executes process improvement solutions to billing problems, using data analysis and optimization tools to support strategic process improvement plans. Establishes and enforces support policies, including service level agreements, escalation processes, ticket handling, and customer satisfaction monitoring and measurement. Works closely with e-Billing staff on new client e-billing set-up. Reviews new entries for accuracy and ensures all relevant data has been entered. Ensures billing rates are entered correctly. Monitors for accuracy and updates. Leads a variety of different projects. Develops plans, schedules, and resources aimed at expanding service delivery, including the development of new technology. Serves as subject matter expert to internal and external cross-functional teams including accounting, billing, and information technology. Analyzes business processes and analyzes process flows based on analyses to ensure that the most effective processes are in place. Develops effective processes flows to ensure the most effective processes are in place. Continually researches and remains current on best practices. Identifies, documents, and communicates system and procedural issues across departments. Liaises with leads in other departments to develop best practices and implement solutions. Works closely with 3rd party vendors on resolution of technical or system issues. Confirms systems are working properly and that issues have been resolved. Facilitates regular communication of Service Desk results and trends to the Billing department. Manages and monitors requests coming into billing support teams such as a Finance / Billing Service Desk, various other administrative team, and e-Billing processes. Addresses escalated and complex issues independently. Facilitates resolution with appropriate resources. Other duties as assigned. Desired Skills Two plus years' experience managing second tier managers supporting administration and service staff in a high-traffic, first level contact Legal Billing Customer Service setting. Must have experience working with, establishing standards for, and managing a networked tracking system to create, manage, report on and resolve call tickets and escalate support requests. In-depth understanding of Service Desk operations and using telephone and email support techniques particularly in the area of assisting users with immediate response requirements. Working knowledge of Financial Systems, specifically familiarity with invoice creation and electronic invoicing in legal systems such as Elite or Aderant. Must have strong proficiency in Microsoft Office. Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be a strategic, creative and innovative thinker. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment which may require long hours to meet workload needs. Must have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. Has ability to lead and manage a diverse team and provide training and guidance to ensure consistent application of billing procedures across the team. Must exercise sound judgment and decision-making skills. Minimum Education Bachelor's Degree in Business Management, Accounting, Finance, or a similar field. Preferred Education Master's Degree in Accounting, Finance, or a similar field. Certificates Customer Service certification desired, such as SDI, HDI, ITIL preferred. Minimum Years of Experience 8 years of experience in an accounting or billing environment, preferably in a law firm or professional services organization. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $149,276-$237,355 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.