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Position: Health Unit Coordinator PRN (Emergency Department)

Clark Fork Valley Hospital is currently seeking a dedicated Health Unit Coordinator to join our Emergency Department. In this role, you will represent the hospital in a professional and positive manner to all patients and visitors. You will be joining a supportive work environment where every employee is valued and appreciated. Our team consists of hardworking individuals who are committed to making a difference in our community.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Other duties may be assigned)

• Serve as the first point of contact for patients, welcoming them and assisting with their needs.
• Escort guests to appropriate rooms and areas within the facility.
• Interview patients and family members to gather necessary admission information and input it accurately into the information system.
• Organize and explain necessary paperwork, ensuring signatures are obtained for all registrations, and route completed forms to the appropriate areas or charts.
• Verify insurance information and obtain pre-authorizations by contacting payers; route information to the Health Care Access Coordinator for financial review, as necessary.
• Prepare and maintain the daily hospital census, as well as other daily, weekly, and monthly statistical reports, and route to appropriate departments.
• Schedule follow-up appointments with providers or other departments as needed.
• Answer incoming phone calls, direct them to the appropriate area, take messages, and deliver them to staff, patients, and other departments as required. Assist guests, providers, and staff with phone calls when needed.
• Order office supplies as needed for the area.
• Produce daily logs of discharged patients and emergency patients from the previous day for provider contact.
• Complete necessary paperwork, including transfer sheets, consents, anti-dumping forms, and patient health information, as required for patient transport.

Minimum Qualifications

• Exceptional customer and patient service skills are essential for this position.
• Strong communication, organizational, and business skills are required.
• Ability to work independently, solve problems, and take personal responsibility.
• Ability to multitask effectively, particularly under pressure, while maintaining high standards.
• Proficiency in typing/keyboarding, computer usage, faxing, copying, and printing.
• Ability to work well in a team environment.

Why Clark Fork Valley HospitalClark Fork Valley Hospital is a great place to work, we truly live our mission of Quality Care Close to Home. Nestled along the Clark Fork River, Plains is a small community with that true home town feel. If you feel like getting a taste of the city Missoula and Kalispell are an hour drive. As the largest employer in Sanders County, we would love for you to join our team

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