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Job Title: Work From Home-Online Hotel Coordinator-Entry Level About Destination Knot: Destination Knot is a travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail. Position Overview: We’re looking for a motivated and detail-oriented Online Hotel Coordinator to join our remote team. This is an entry-level role ideal for someone eager to begin a career in the travel industry. You’ll help match clients with the perfect hotel accommodations, manage bookings, and provide outstanding customer support throughout the planning process. Key Responsibilities: Assist clients in researching and booking hotel and resort accommodations Respond to inquiries via email, phone, or chat in a timely, professional manner Review client preferences to recommend suitable lodging options based on budget, location, and travel dates Manage reservation details and updates using booking tools and systems Maintain accurate client records and documentation Support post-booking needs such as changes, special requests, or follow-up questions Stay informed on current travel trends, hotel promotions, and destination offerings Qualifications: No prior travel industry experience required—training provided Strong communication and customer service skills Organized, dependable, and detail-oriented Comfortable working remotely and managing tasks independently Tech-savvy with basic knowledge of online platforms (booking systems a plus) Must be 18 years or older with reliable internet access and a computer Passion for travel and helping others plan great experiences What We Offer: Remote, flexible work environment Entry-level onboarding and continuous training Supportive team and professional development opportunities Access to industry tools and hotel booking platforms Travel perks and performance-based incentives Work Environment: This is a remote position with flexible hours. It’s perfect for individuals who are self-motivated, enthusiastic, and ready to start a fulfilling path in the travel and hospitality industry. $40,000 - $60,000 a year

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Hotel Cleveland is seeking a passionate and experienced Chef de Cuisine to lead our culinary team and elevate the dining experience for our guests. This role is responsible for overseeing all kitchen operations, ensuring high-quality food preparation, maintaining cost efficiency, and fostering a culture of excellence within the kitchen staff. The Chef de Cuisine will work closely with the restaurant leadership team to develop innovative menus, uphold high food safety standards, and create memorable dining experiences. Key Responsibilities: Culinary Leadership & Menu Development: Develop and execute seasonal, high-quality menus that align with Hotel Cleveland’s standards and guest expectations. Ensure all dishes are prepared with consistency, quality, and attention to detail. Stay updated on industry trends and introduce innovative culinary techniques. Work with suppliers to source fresh, high-quality ingredients while maintaining cost-effectiveness. Kitchen Operations & Cost Management: Oversee daily kitchen operations, ensuring smooth and efficient workflow. Monitor food and labor costs, implementing cost-control measures without compromising quality. Maintain inventory and ordering processes to minimize waste and optimize budget management. Ensure compliance with all health, safety, and sanitation regulations, including HACCP guidelines. Team Management & Training: Lead, train, and develop kitchen staff, fostering a positive and professional work environment. Conduct performance reviews, provide constructive feedback, and mentor employees to enhance their skills. Schedule and manage kitchen staff to ensure optimal coverage and efficiency. Enforce kitchen discipline and ensure team members follow proper culinary techniques and food safety protocols. Guest Experience & Collaboration: Work closely with the Food & Beverage team to create cohesive dining experiences. Ensure guest satisfaction by maintaining high service standards and addressing special requests or dietary needs. Assist in planning and executing special events, banquets, and promotions. Job Requirements: Education & Experience: Associate’s or Bachelor’s degree in Culinary Arts, Hospitality Management, or a related field preferred. Skills & Qualifications: Strong leadership and team management skills. Proven ability to create innovative, high-quality menus. Excellent knowledge of food safety regulations and kitchen sanitation practices. Ability to manage budgets, control costs, and optimize food production. Exceptional organizational and problem-solving skills. Strong communication skills to work effectively with staff, management, and vendors. Certifications: ServSafe Manager Certification or equivalent required (or ability to obtain upon hire).

Benefits: Free uniforms Wellness resources Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company Overview We provide the best in hospitality - to our employees and our guests. We offer both part-time and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Benefits/Perks: Medical, Dental, Vision, Paid time off, 401(k) for full-time employees All employees get discounts on hotel’s outside of their hotel they work in Daily Pay: access to your already earned wages before payday *Hourly Employees Only* Job Summary Do you consider yourself skilled in carpentry, painting, plumbing, and electrical systems? We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: This position will be inside hotel rooms or outside on the grounds of the property. Perform and provide exceptional quality work and services Perform work in a timely manner There will always be something different needing to be maintained or fixed, so you will have a variety in this position. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Compensation: $15.30 - $17.00 per hour

Evening Hotel Dishwasher, Brookfield Conference Center Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wage Flexible availability required on Thursday, Friday, Saturday, and Monday Open to Evening shifts Why You’ll Love Working Here The Evening Hotel Dishwasher position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Brookfield Conference Center. How You’ll Make An Impact In the Evening Hotel Dishwasherrole, you'll help create a seamless dining experience by keeping tables clean, resetting quickly, and supporting servers to ensure fast, friendly service for every guest. Maintains continual upkeep of dining spaces to include entryways and all guest-facing spaces Stock service stations throughout the shift to include beverage and paper supplies Ensures back of house is clean and orderly What Success Looks Likes Three months or more of restaurant experience preferred Ability to perform task-oriented repetitive functions consistently, on-time and error free Ability to work in a fast-paced environment Demonstrates a team player attitude What Will You Get At NCG Hospitality? The Brookfield Conference Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.00 per hour

Job Title: Online Hotel and Resort Reservationist | Entry Level – Remote About Destination Knot: Destination Knot is a modern travel planning company dedicated to creating stress-free and memorable getaways. We specialize in curating hotel and resort stays that match our clients’ preferences, budget, and lifestyle. From romantic retreats to family vacations, our goal is to ensure every trip starts with the perfect stay. Position Overview: We’re looking for a highly motivated and customer-focused Online Hotel and Resort Reservationist to join our team. This entry-level position is ideal for individuals who are passionate about travel and eager to learn the ins and outs of hotel and resort booking. As a remote team member, you’ll assist clients with hotel research, reservations, and travel support—no previous industry experience required. Key Responsibilities: Assist clients with booking hotels and resorts for personal and group travel Research and recommend accommodations based on client preferences Confirm reservations and provide clients with necessary booking details and documentation Handle questions, special requests, and reservation changes in a professional manner Learn to navigate booking platforms and supplier tools efficiently Provide outstanding customer service via phone, email, and messaging platforms Stay informed about destination trends, hotel features, and current travel promotions Qualifications: No prior travel industry experience required—training provided Strong communication and customer service skills Basic computer proficiency and willingness to learn booking systems High attention to detail and ability to stay organized Positive attitude, professionalism, and reliability Must be 18 years or older with access to a computer and stable internet connection Passion for travel and helping others What We Offer: Flexible, remote work opportunity Travel industry training and onboarding support Access to exclusive travel perks and hotel discounts Opportunities for growth and advancement Supportive team culture and ongoing mentorship Work Environment: This is a remote position with flexible scheduling options. You’ll work independently while being part of a collaborative and enthusiastic team that values learning and service. $30,000 - $60,000 a year

Benefits: Dental insurance Health insurance Paid time off Vision insurance Days Inn Inner Harbor is looking for the right candidate. If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Hotel Executive Housekeeper to oversee the housekeeping staff, budgets and operations of this department. Executive Housekeeper responsibilities include ensuring each guest has a wow experience when they enter their rooms, managing employees to ensure they get the job done right the first time and ensuring policies are followed. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our clients are treated like they are part of our family. Our ideal candidate must be a team player that is passionate about their work, willing to go above and beyond for our guests, and embrace the concept of “all hands on deck”. Responsibilities To be a Change Agent that is focused on ensuring all clients are treated like family. Hire, train, and supervise the housekeeping staff. Establish and implement operational procedures for the housekeeping department. Prepare work schedules for the housekeeping staff. Conducts daily shift meetings with all housekeeping associates. Coaches and counsels housekeeping team members to ensure that all policies, procedures, training, and standards are being maintained. Coordinates the inspection of the assigned rooms and areas to ensure that health regulations, safety and departmental policies are being met. Daily walk-through of the hotel Partners with management and maintenance staff to ensure that all Guest Room preventative maintenance opportunities are identified and addressed in a timely manner. Conduct daily quality checks, remediation, and subsequent training for Housekeeping Staff Maintains financial records and prepares budgets and enforces housekeeping cost controls. Maintain, organize, and control inventory of guest and housekeeping supplies and linen Follow Choice Hotel's safe work habits and standards. Perform other housekeeping duties as assigned during peak periods or as requested by management. Qualifications: Experience working in a hospitality or service organization; prior exposure to customer service is required. Housekeeping Management and Supervisory experience are required. Experience in a Hotel setting preferred. Experience with Property Management Systems preferred Ability to build rapport with guests Strong organizational skills Excellent verbal communication skills High School diploma or equivalent required. Associate's Degree or higher preferred. Physical Requirement: Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Must be able to push and pull carts and equipment weighing up to 100 lbs. Benefits After 90-Day Probation: Insurance package Paid time off Bonus Program While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule will possibly include holidays, weekends, and alternate shifts. Equal Opportunity Employer Compensation: $50,000.00 - $70,000.00 per year If you are interested in being part of building something special, this is the perfect place for you. We are a rapidly growing hospitality/management company.Our ideal candidate must be a team player that is passionate about their work, willing to go above and beyond for our guests and embrace the concept of “all hands-on deck”. While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule could include holidays, weekends and alternate shifts. Equal Opportunity Employer

Benefits: 401(k) Dental insurance Health insurance Paid time off Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Responsible for supervising the front desk area, maintaining data on future room occupancy, tracking reservation requests, hire and train new sales and service associate and maintain liaison with sales, food and beverage, housekeeping, maintenance, and accounting departments. Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. DRIVING GUEST SERVICES!!! Scheduling/managing the front desk team. Working with the other departments to create a clean transition in communications. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision Insurance Options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country Opportunities for Incentives each month

Job Title: Work From Home – Hotel Reservations – Customer Service Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality. Position Overview: Destination Knot is seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service Representatives . In this remote role, you’ll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning. This position is perfect for those who enjoy working with people, love the travel industry, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients in researching and booking hotel accommodations Provide accurate information about hotel options, pricing, and amenities Respond promptly and professionally to client inquiries via phone, email, or online messaging Maintain accurate records of client interactions, preferences, and reservations Collaborate with other team members to ensure excellent service delivery Stay current on travel trends, hotel offerings, and industry updates Participate in virtual team meetings and training sessions Requirements: Excellent communication and customer service skills Friendly, professional demeanor and strong attention to detail Ability to work independently and manage tasks effectively Basic computer skills and reliable internet connection Interest in travel and helping clients plan exceptional hotel stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to booking tools and industry resources Supportive team culture and mentorship Income-earning possibilities based on performance Access to exclusive travel discounts and industry perks Opportunities for personal and professional development Ready to help clients book the perfect stay? Apply today and start your journey with Destination Knot! $45,000 - $65,000 a year

Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills. Compensation Rate: $14.00 to $17.00 Hourly Key Responsibilities: Check guests in and out by confirming reservations, assigning rooms, and issuing keys. Handle guest requests and complaints promptly and professionally. Manage cash drawer and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure room readiness for guests. Provide guests with directions and information about the property and local attractions. Answer guest calls, messages, and process requests or concerns. Run daily reports and ensure the accuracy of information. Assist guests with special requests and ensure their satisfaction. Follow all company policies, and safety procedures, and maintain confidentiality of guest information. Requirements: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and handle stressful situations. Proficiency in Windows operating systems and office software. Ability to work well with others and develop positive working relationships. Ability to lift to 50 pounds occasionally and 10 pounds frequently.

Director of Sales The Director of Sales leads the sales department to achieve revenue goals, build strong customer relationships, and drive business growth. This role involves strategic planning, team leadership, and collaboration with executive leadership to implement sales strategies. Compensation: $75,000 - $85,000 Key Responsibilities: Develop and execute strategic sales plans to achieve organizational goals. Analyze sales data to project revenue, set targets, and identify new markets. Manage customer relationships by identifying needs and resolving concerns. Lead and develop the sales team through training and performance evaluations. Collaborate with executives to establish quotas and sales strategies. Represent the company at industry events and trade shows. Prepare and manage the sales budget, ensuring expenses align with goals. Perform other duties as assigned by executive leadership. Qualifications: Minimum of three years of proven sales experience, preferably in a leadership role. Strong communication, negotiation, and customer service skills. Proven leadership abilities and a results-driven approach. Proficiency in Microsoft Office Suite and related software. Additional Requirements: Ability to sit at a desk and work on a computer for extended periods. Occasional travel for meetings, conferences, or client visits. Benefits: 5 Free paid days after 90 days 5 Paid Sick Days 18350 East 65th Ave, Denver, CO 80249

Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $55,000 - $65,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Compensation Amount: 16.50 USD Hourly Job Summary: The Front Desk Agent must have the ability to perform all desk agent functions including checking guests in and out, reservations, and phones. Must have strong guest services skills. Hotel experience a plus! Job Description: ESSENTIAL FUNCTIONS Provide administrative, reception and program support to management and staff. Manage phone activity including providing general knowledge to callers. Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner. Register and assign rooms to guests. Provide quotes for room rates and up-sell the guest when possible. Assist in coordinating the Front Desk and the Housekeeping Department. Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. Responds to guest inquiries. Resolves guest complaints within scope of authority, otherwise refer the matter to the management. Maintain awareness of safety issues, and report them immediately to your manager. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma preferred. Minimum of at least 16 years of age. Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. Computer proficiency. Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. Ability to arrange and coordinate schedules for reservations. Excellent interpersonal, administrative, telephone and other communications skills. PHYSICAL AND MENTAL REQUIREMENTS Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. Ability to stand for the entire work day and to climb steps regularly. Ability to sit at a desk and monitor phones for extended amounts of time. Ability to withstand temperatures in indoor and outdoor environments. Reading and writing work-related documents in English. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Constantly communicates and receives verbal communication with other employees in a fast-paced environment. Physical presence at the job site is essential to perform job duties. EQUIPMENT USED Typical office equipment (computers, phone system, fax, copiers, scanners, among others). Reservations system. POS system. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation $45,000 - $60,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Job brief We are looking for a Hotel Human Resource Manager to oversee all staff-related procedures and craft HR strategies in alignment with our business needs. Hotel HR Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels. Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive. Responsibilities Design hiring plans for all hotel departments based on seasonal needs Technologically sound, create worklist and give higher management update about the work. Proactive give us good idea on how we can improve our system. Interview and assess job candidates Manage compensation and benefits plans Onboard new hires Report on employee turnover rates Organize employee records, like contracts, paying special attention to work permits and visas Implement employee retention programs (like end-of-season bonuses) Coordinate accommodation, catering and transport for our staff when necessary Schedule trainings for all hotel employees (for example, customer service skills training) Act as the point of contact when employees have queries or job-related issues Ensure hotel staff complies with relevant health and safety regulations Recruitment and Staffing Onboarding and Orientation Employee Relations Performance mgmt Training and development Compensation and benefits Policy Development and Implementation HR Administration Employee engagement and retention Compliance and Legal Matters Requirements and skills Work experience as an HR Manager, preferably in the hospitality industry Experience in conducting interviews Understanding of labor legislation with an emphasis on part-time and overtime regulations Excellent communication skills and computer skills. BSc in Human Resources, Organizational Psychology or similar field Additional diploma in Hotel Management is a plus Good organization and time management skills

It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. Position Summary: As a bartender, you must be friendly, outgoing and possess good communication skills. A guest’s dinner and/or bar experience should be equally enjoyable and you play a major role in the overall picture. Remember, consistency is a key element in a positive experience. We achieve this by always following recipes. Your individual personality should shine through – use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment. Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better. Welcome each guests personally within 30 seconds. Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through your actions. Work as a team with all Company’s personnel in order to maintain an effective atmosphere and an efficient food and beverage service. Work with others to keep all areas cleaned and stocked to Company’s standards at all times. Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes. Ring drink orders into computer immediately, collect money from guests for drinks served and make change. Arrange bottles and glasses to maintain an attractive display in agreement with Company’s standards. Wash and sterilize stemware. Be attentive! Offer your assistance before the guests has to ask for it. Count drinks Guests are served. Place current bar tabs in front of Guests with each order. Anticipate Guest’s needs. Follow the half-full rule when offering another drink. Be alert of Guest signals (raising a hand, looking directly at you, etc.), and acknowledge Guest so they know you will be right with them. Learn your guests’ names, occupations, and favorite drinks. Responsible service of alcohol. Should a guest reach the state you do not feel they should drive, we will supply a taxi. Do not hesitate to ask for management intervention if necessary. Other duties as directed. Essential Physical Requirements: Walks and stands during entire shift. Continuously reach, bend, lift, carry, stoop and wipe. Remain stationary for long periods of time. Frequent washing of hands. Be Able to lift up to 35 lbs. Hazards may include, but are not limited to, slipping and tripping. You must be of legal age to serve liquor according to state law. Knowledge and Skills: Special Skills or knowledge necessary for this position. Basic mathematical skills, ability to handle money and give correct change. Basic reading skills. Basic computer skills. Basic knowledge of beer, wine and spirits, and be familiar with standard drink recipes. Excellent communication skills. Organizational skills Multi-task oriented. Knowledge of Company’s food & beverage specifications Knowledge of workplace safety procedures Must meet USCG physical examination requirements. Must submit to pre-employment drug testing and will then be subject to random screenings as per the US Coast Guard. Licenses certification, or registrations required for the position. State applicable health and/or alcohol compliance card We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Opened in November 2024, the8 brand new Courtyard/Residence Inn by Marriott Poplar Creek Complex is looking for our next great team members to join us on our Food and Beverage Team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide Here is what you will be doing each day: In this role, you will serve beverages and/or food to the guests in a friendly, courteous, and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the bar. You will maintain proper and adequate set-up of the bar, which includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. You will be responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greeting guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixing, garnishing and presenting drinks using standard ingredient recipes and practicing prudent portion control. Handling of all cash and credit card transactions using the point of sale to create a check for each guest to maintain accountability of all beverages served. Does this sound like you? You have at least 6 months of experience as a Bartender and have your food handler and TIPS certification (or equivalent). You have a passion for our industry and you take pride in providing our guests with superior customer service and memorable experiences. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

As Assistant General Manager , you will be responsible for assisting in the day-to-day leadership and direction of the hotel by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of the hotel and brand in the local community. If you are a go-getter with the natural ability to lead both people and processes, we invite you to apply! RESPONSIBILITIES Drive Brandt Hospitality culture personifying it in daily interactions with both guests and associates. Lead the operations of housekeeping, maintenance, sales, and front desk departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the Brandt Hospitality culture. Ensure all departments are profitable and maintain strong working relationships. Delegate authority and assign responsibility to reporting managers and supervisors and supervise work activities of their departments. Ensure direct report team members receive proper training for each position, including safety training and standard operating procedures. Conduct regular department meetings. Assist with human resources functions of reporting departments by controlling turnover, motivating employees, focusing on employee development and retention. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance. Assist with the sourcing, interviewing, onboarding, culture training and ongoing development of each department, with a focus on team member satisfaction, productivity, and guest satisfaction. Respond to guest requests and complaints timely, efficiently, appropriately and in an approachable manner. Assist in creating and ensuring a realistic and attainable strategic business plan that defines operational goals and profitability objectives. Participate in the sales efforts and processes at the hotel, when required; Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, community leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community. Assist the General Manager with budget, forecasting, and P&L critique, as necessary. QUALIFICATIONS Associate’s Degree in Hotel/Restaurant Management, Business Administration, or Management or similar degree required; or equivalent combination of education and experience. Two to four years’ experience in hospitality industry required. Previous supervisory experience required. Previous hotel ‘brand’ experience preferred. Possess advanced knowledge of hospitality industry and business management fields. Lead and be a role model for all team members. Basic to advanced knowledge of budget development and analysis and monthly financial analysis. Able to assess/evaluate team member performance in a fair and consistent manner. Able to make decisions with only general policies and procedures available for guidance. Able to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Able to work in a fast-paced environment. Able to prioritize, organize, and manage multiple tasks. Knowledge of sales process, client base, and general market knowledge. Knowledge of revenue management and able to successfully forecast business on both short-term and long-term basis. BENEFITS PTO with immediate accrual Access 50% of your wages prior to payday Discount program for car rentals, travel, entertainment, etc. Hotel Discounts Worldwide Health Insurance Dental Insurance Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal • Employer Sponsored Long-Term Disability Coverage • 401(k) with immediate match • Double Time for Holidays Worked • Health Savings Account • Employee Assistance Program (EAP) • Dependent Care FSA

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.