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H logo
Hampton Inn & Suites SpeedwaySpeedway, Indiana
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted 2 days ago

VP Management logo
VP ManagementChristiansburg, Virginia
Job Summary: We are seeking a highly motivated and detail-oriented individual to join our team as a Night Audit for Christiansburg Hotel, which is managed by VP Management. As a member of our hospitality and restaurant industry, you will be responsible for ensuring the smooth operations of the hotel during the overnight hours. This individual contributor role offers a competitive salary and benefits package and is located in Christiansburg, Virginia. Compensation & Benefits: - Competitive salary based on experience - Employee discounts on hotel stays Responsibilities: - Conduct night audit procedures to balance and reconcile daily financial transactions - Process and post guest charges, payments, and adjustments accurately and efficiently - Prepare daily reports and distribute to appropriate hotel departments and management - Maintain accurate records of cash, credit, and debit transactions during shift - Respond to and resolve guest inquiries and concerns in a timely and professional manner - Collaborate with other hotel departments to ensure guest satisfaction and hotel standards are met - Follow all safety and security procedures and report any potential hazards or incidents - Assist with other front desk duties and projects as needed Requirements: - High school diploma or equivalent; college degree in hospitality or related field preferred - 1-2 years of experience in hotel front office or accounting position - Proficient in Microsoft Office and property management systems (PMS) - Strong communication and customer service skills - Ability to work independently and handle multiple tasks with attention to detail - Flexibility to work overnight shifts and weekends as needed - Must be able to lift up to 25 pounds and stand/walk for extended periods of time - Knowledge of hotel policies, procedures, and regulations is a plus EEOC Statement: Christiansburg Hotel at VP Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, or any other characteristic protected by law. We are committed to providing a diverse and inclusive work environment for all employees.

Posted 30+ days ago

VP Management logo
VP ManagementChristiansburg, Virginia
Christiansburg Hotel needs a morning server. This role is responsible for providing exceptional dining experiences to our guests through excellent customer service, prompt and accurate order taking, and efficient food and beverage service. This is within the hospitality/restaurant industry, located in Christiansburg, Virginia. You will be an integral part of the team, ensuring that our guests have a memorable and enjoyable stay at our hotel. Compensation & Benefits: This position offers competitive pay and benefits. The selected candidate will have opportunities for professional development and growth within the company. Responsibilities: - Greet and seat guests in a timely and friendly manner - Take accurate food and beverage orders from guests - Serve food and beverages promptly and accurately according to company standards - Regularly check on guests to ensure satisfaction and address any issues or concerns - Maintain a clean and organized dining area and ensure proper sanitation protocols are followed - Communicate with kitchen and other team members to ensure seamless and efficient service - Handle guest payments and process transactions accurately - Work with management to implement and maintain menu items and prices - Provide recommendations and suggestions to guests on menu items and specials - Uphold and reinforce company values and standards at all times Requirements: - High school diploma or equivalent - Previous experience in food and beverage service preferred - Excellent customer service skills and ability to communicate effectively with guests and team members - Ability to work well under pressure and in a fast-paced environment - Basic math and money handling skills - Understanding of food and beverage safety regulations - Flexibility to work early mornings, weekends, and holidays as needed - Must be able to stand and walk for extended periods of time and lift up to 25 pounds EEOC Statement: This company is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

F logo
Fairfield Inn SnyderSnyder, Texas
Hotel Maintenance Location Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Benefits: Compensation: $17-$19/hr Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 4 days ago

Courtyard logo
CourtyardLincoln, Nebraska
Benefits: 401(k) Employee discounts Flexible schedule Summary of Duties and Responsibilities The Chief Engineer is responsible for the day-to-day operations of the hotel engineering department, attaining hotel and departmental goals, and adhering to company standards. Supervises, develops and maintains ongoing maintenance operation for hotel, including refrigeration, heating, plumbing, water treatment, preventive maintenance, hotel rooms, HVAC units, ice machines, pools, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc. Essential Functions Note: Per the Americans with Disabilities Act, essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation . Perform the duties of maintenance associates as needed. Respond to maintenance requests and work orders in an expedient, professional manner. Interact with guests to ensure satisfaction; handle problem escalation as necessary. Train, mentor, counsel and discipline colleagues. After hours on-call availability if an issue arises; available nights and weekends. Seek continual improvement for the department and hotel. Monitor the hotel's electrical, plumbing, mechanical, pool, lighting, and HVAC systems. Maintain hotel shuttle (as appropriate to the hotel) in good working condition. Inspect hotel for signs of necessary preventative maintenance; monitor usable life of all furniture, fixtures and equipment to ensure maximum efficiency and to plan for capital purchases. Manage HVAC, elevator, landscape and other service contractors, including monitoring and negotiating contract agreements as necessary. Order tools, parts and materials; manages inventory. Respond or perform duties of a groundskeeper including snow removal. Maintain all maintenance records and accurate tracking of expenses, both costs and capital items; prepares annual maintenance budget. Ensure hotel compliance with all municipal, provincial and federal regulations relating to operational functions, fire and safety programs. Responsible for all emergency services; maintain an emergency plan for systems back up. Conduct loss prevention inspections as needed and ensures timely follow-up to required improvements. Comply with all policies, procedures and regulations that relate to the local, state and federal laws. Minimum Qualifications Education: High school diploma or equivalent Experience: At least 1 year of experience performing engineering/general maintenance duties; engineering management or supervisory experience a plus Licenses or Certificates: Technical certifications in electrical, plumbing or other related fields are a plus. Has a strong working knowledge of and passion for hospitality engineering. Displays a strong hands-on approach; thrives in guest and colleague interactions. Thinks critically and objectively; has excellent problem solving skills and has the ability to make quick decisions based on business demands; manages multiple priorities and deadlines to accomplish goals in a timely manner. Understands and applies federal and state employment laws. Is technologically savvy, with a working knowledge of Microsoft Office. Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided). Work Environment Work schedule varies and will include working on holidays; may work day, evening or graveyard shifts and weekend shifts. Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, climbing, stooping, kneeling or crouching and working in extreme temperatures. Note: The above duties and qualifications may vary; incumbents may perform other related duties as assigned or needed. Compensation: $13.00 per hour Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties. We have developed a remarkable legacy of “integrity over income ” over our more than 100 year history. We maintain a talented team of prof essionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.

Posted 4 days ago

C logo
Courtyard SpeedwaySpeedway, Indiana
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerk (Night Audit) makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk (Night Audit), you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Hotel Desk Clerk (Night Audit), you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted 5 days ago

T logo
Towneplace Suites LouisvilleLouisville, Kentucky
Benefits: 401(k) 401(k) matching Company parties Dental insurance Health insurance Paid time off Vision insurance PRIMARY PURPOSE: The Bartender performs all tasks associated with taking and delivering orders to guests. Experience: We are looking for a customer-focused, people person to provide first class customer service and ensure a high level of guest satisfaction while displaying a professional, courteous attitude toward guests’ service request. The bartender is responsible for: RESPONSIBILITIES Welcoming guests within one minute of their arrival and preparing their cocktail order as requested, while providing superior customer service and quality. Handling cash and credit card transactions efficiently and accurately. Helping guests select beverages and answering guest questions. Obtaining revenue by totaling charges, issuing bills, and processing payment. Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied. Monitoring the inventory of supplies and ordering with the approval of the General Manager. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Ensure all equipment is returned to proper storage location after use. QUALIFICATIONS High school diploma or GED. Degree in hospitality or similar preferred. A minimum of 2 years of experience as a Bartender. Great time management and multitasking abilities. Excellent verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Physically fit with good stamina for standing for long periods of time. JOB SETTING AND PHYSICAL DEMANDS To perform the job successfully the candidate should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a top-notch Bartender should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityBeaufort, NC
Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers who will be responsible for: Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. Maintaining security of your equipment, key and supplies issued to you. Reporting lost and found articles to your supervisor. Respond to guest requests in a friendly and timely manner. Imagine how our guests feel, when they open the door to the hotel room that you just cleaned, and they see it looking spotless and clean. The work you do impacts guest satisfaction and can make the difference of whether or not guests return to our hotel. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. Compensation: New associates will begin at a training wage of $13.00 - $14.00 per hour, based on experience. Following a 2-4 week training period, associates will transition to a base pay plus incentive structure, with average earnings ranging from $13.00 - $17.00 per hour, depending on individual performance and productivity. If you are looking for a job where you will feel valued and can be recognized for your hard work, apply online to Concord Hospitality!

Posted 2 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Indianapolis, IN
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $8-$10 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position is PM Shift times 3pm-11pm including Weekends. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Indianapolis, IN
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9-$10 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 weeks ago

The Venetian Resort Las Vegas logo
The Venetian Resort Las VegasLas Vegas, NV
Position Overview: The primary responsibilities of the Manager - Hotel Front Office are to oversee the daily operations of the Front Office. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: Successfully manage a 5-Star and 5-Diamond Front Office Team. Must have a complete knowledge of and comply with all departmental policies, procedures and service standards. Monitor team performance in all phases of service and job functions; rectify deficiencies. Manage daily suite inventory. Resolve guest complaints, ensuring guest satisfaction. Review daily business levels and prepare for critical situations. Establish par levels of supplies and equipment. Answer phones as needed. Maintain cleanliness, sanitation and organization of assigned work areas and overall office. Develop and maintain ongoing training initiatives. Seek ways to improve quality. Recruit candidates who demonstrate The Venetian Resort's core values. Work with others, communicate well, give direction, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives. Maintain a positive attitude toward work and interface with hotel guests in a congenial and polite manner. Address stressful situations with clients with dignity and the utmost tact and politeness. Work in a fast-paced, busy, and somewhat stressful environment. Respond to visual and aural cues. Manage staff and organize department functions in accordance with company guidelines. Delegate tasks and department assignments or projects, meeting deadlines related to those assignments. Focus on achieving the goals or objectives of the department using available resources (staff and budgetary). Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality. Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures. Safety is an essential function of this job. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: 21 years of age. Proof of authorization/eligibility to work in the United States. High School Diploma or equivalent. Must be able to obtain and maintain a valid Alcohol Awareness Card and any other certification or license, as required by law or policy. 5 years Front Desk Management experience working in a high-end property. Prefer work experience in a 4 or 5 star hotel/resort. Bi-lingual in Spanish a plus. Ability to operate the following equipment: computer, 10 key adding machine, electronic key machine, phones, credit card swiper, printer, fax machine, copier machine, and other common office equipment. Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. Must be able to work varied shifts, including nights, weekends and holidays Physical Requirements: Must be able to: Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned. Physically access all areas of the property and drive areas with or without a reasonable accommodation. Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. Ability for prolonged periods of time to walk, stand, stretch, bend and kneel. Work in a fast-paced and busy environment. Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Posted 1 week ago

PM Hotel Group logo
PM Hotel GroupPortland, OR
What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Houseperson you help create guest experiences that are enjoyable and comfortable. As a Houseperson, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: Assist in cleanliness of guest floor corridors, foyers, stairwells and public areas. Empty Room Attendant carts of soiled linen and trash. Flip mattresses and move furniture as needed. Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

Cornell University logo
Cornell UniversityIthaca, NY
The Statler Hotel at Cornell University is delighted to announce a career opportunity for a Baker's Assistant (S04) to join our Culinary Team. The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college's vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college's commitment to positively impacting society and fostering a collaborative learning environment. The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality. The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. The Baker Assistant at the Statler Hotel works closely with the pastry team to complete daily and weekly prep and production, ensuring a variety of baked goods are prepared to high standards. This role includes preparing breads, rolls, cakes, cookies, and pastries while assisting in creating personalized cakes using advanced decoration techniques. The assistant sets up their workstation, monitors food temperatures, and records them according to requirements. Additionally, they provide coaching and training to student employees and collaborate with the front of house to deliver exceptional customer experiences. Maintaining a positive attitude, cleaning work areas, and efficiently closing shifts are essential aspects of this position. Work schedules are variable based on business needs and may require morning, night, weekend, and/or holiday availability. Your role as a Baker's Assistant on our Culinary Team: You will be responsible for preparing, setting up and producing bakery items for Taverna Banfi, In-Room Dining, The Regent Lounge, and our Banquets Department. Among your duties, you will: review the daily prep list, prioritizing and executing the daily food prep; serve as a work group leader for student pastry cooks, providing functional supervision and training, be responsible for maintaining culinary standards including meeting sanitation and health codes, ensuring standardized recipes and portion controls are followed. You will assist us with our hotel's teaching mission by providing training and coaching to students participating in classes and student employees. What we are looking for in a Baker's Assistant: Associate's Degree in Pastry/Culinary Arts preferred. Minimum of at least two years experience working in pastry or culinary arts at a restaurant, hotel or bakeshop. Capable of preparing a variety of baked goods, breads, cakes, cookies, and pastries and can also decorate with piping and plating skills. Ability to supervise and instruct students. Understanding of cooking methods and procedures, and knife handling skills Ability to perform tasks with accuracy, speed, and attention to detail Ability to read and follow cooking directions Ability to remain calm in a fast-paced environment Must be organized and self-motivated Must be able to stand, bend, stretch, and lift, and carry heavy materials With a business volume that frequently changes throughout the year, the candidate must be able to meet a flexible work schedule, that may include evenings, weekends and holidays. Rewards & Benefits: You will receive a competitive starting wage of $23.72 per hour, with annual wage increases in accordance with the UAW union contract, plus clean uniforms, lockers, and complimentary shift meals. Cornell University provides a wide array of great benefits, including: health care options to choose from, a 403b retirement plan using multiple investment options, a range of impressive educational benefits, generous leave provisions, 2-4 weeks vacation, 13 paid holidays (including end of year winter break through New Year's Day). Working in a university setting gives you access to our athletic facilities and a plethora of wellness programs, NCAA sporting events, music, art and theater, lectures and other presentations and events. Cornell University has also been nationally recognized as an award-winning workplace for our health, well-being, sustainability and inclusivity initiatives. University Job Title: Baker S04 Job Family: United Auto Workers Level: S04 Pay Rate Type: Hourly Pay Range: Refer to Union Pay Rates Link Below Remote Option Availability: Onsite Company: Endowed Contact Name: Lisa Rhoads Contact Email: ljr7@cornell.edu Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu. Notice to Applicants: Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 2025-09-22

Posted 1 week ago

PM Hotel Group logo
PM Hotel GroupLas Vegas, NV
All Candidates Must Have Prior Housekeeping And/Or Janitorial Experience Summary of Essential Job Functions Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout entire room and empty trash. Replenish amenities, linens, and supplies in guest rooms. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Required Abilities Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to push and/or pull equipment weighing up to 100 lbs. Ability to clean up to 16 rooms in a 8 hour shift Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityMilwaukee, WI
Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a new AAA Four Diamond premium distinctive hotel is seeking an energized and curious minded Front Desk Agent with a passion to serve others! The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today. Full-Time and Part-Time Opportunities! Here are some of the great benefits of working with us: Competitive Pay Same-Day Pay Option Hotel Discounts Worldwide 401(k) with company contribution - free money! Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in structure and easy access to public transportation Associate discount on food and beverage Clean and secure locker room for personal belongings Deeply discounted dry cleaning services Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Additionally, full-time ambassadors are also eligible for the following: Generous Paid Time Off 7 Paid Holidays Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs Flexible Spending Account Group life insurance (provided by the company) Short-term disability insurance (provided by the company) Voluntary supplemental life insurance and long-term disability insurance Role Summary: Assist guests efficiently, courteously, and professionally in all reception functions while maintaining high standards of service and hospitality. Responsibilities: Proactively greet and assist guests, providing the highest quality of service at all times. Check guests in and out efficiently and in a friendly manner. Promptly and effectively respond to guest requests and concerns. Post guest charges, compute guest bill, and collect payment in accordance with established procedures. Handle guest mail and messages per established procedures. Understand and communicate various rewards programs, packages, and specials available to guests. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handle special requests. Monitor room availability. Handle safe deposits by guests per established procedures. Assist in ensuring lobby and desk area remain clean. Have a thorough knowledge of emergency and security procedures. Open and close shift; make cash drops. Ensure all credit cards, cash, and change funds are balanced throughout each shift. Communicate with incoming staff and management by logging pertinent information in the pass on log. Other duties as required. Desired Skills and Experience: Prior experience in a front desk position, preferably in a full-service hotel. Marriott experience a plus. Flexible availability is required. Compensation: The starting hourly pay for this position is $14.00. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 2 weeks ago

PM Hotel Group logo
PM Hotel GroupJacksonville, FL
What You'll Do: Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. Greet guests in a courteous and friendly manner, and promotes and documents orders for drinks. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Ensure proper liquor controls are in place. Input orders into a register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed, in order to balance all monies. Comply with all PMHS policies and procedures regarding cash handling. Lock up and store all beverage, food and other equipment items; deposit cash drops and secure bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to stand and work in confined spaces for long periods of time. Ability to establish and maintain effective working relationships with associates, customers and patrons. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Posted 30+ days ago

B logo
Bally's CorporationVicksburg, MS
The Role: Front desk clerks are responsible for timely check-ins and check-outs. They maintain constant awareness of hotel occupancy. Answers telephones in a courteous, informative, and timely manner. Assists guest with luggage needs. Assist PBX with taking incoming phone calls when needed. Responsibilities: Responsible for registering all guests in and out of the hotel, ensuring that all proper credit and pertinent information is obtained. Maintains confidentiality and safeguards data. Prepares daily cash reports, balancing payments and disbursements. Assists with periodic inventories. Qualifications: High School diploma or general education degree (GED) 6 months to1 year related experience and/or training; or equivalent combination of education and experience. What's in it for you: Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Posted 1 week ago

S logo
SAN MANUEL INDIAN BINGO & CASINOHighland, CA
Under the direction of the Supervisor, Housekeeping - Hotel, the Linen Runner Housekeeping is responsible for maintaining 5-Star, 5- Diamond rating experience according to our Forbes standards. Responsible for sorting dirty linen and terry, receiving the clean linen and terry delivered by the outside laundry company, in addition to storing the bins in the designated areas. Responsible for separating the stained linen and terry and the biohazards in separate marked bins. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for sorting the dirty linen and terry coming down the chute in the laundry room, placing the full bins in the designated area (loading dock) for the laundry company to pick up. Transports linen bins with clean linen and terry to the designated areas once delivered by the laundry company, restocks the housekeeping carts with linen, terry, amenities and supplies, and separates the stained linen and terry, rags, damaged items and the biohazards in separate marked bins. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations. Ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures. Proactively motivates employees to collaborate, learn, perform, and develop their skills. Works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle. Reports all maintenance issues pertaining to the chute room to the Supervisor or the Office Coordinator. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS High School Diploma or GED is preferred. Minimum of one (1) year of Housekeeping experience in a related position in any hotel is preferred. Must have schedule flexibility including evenings, overnights, weekend, holiday shifts and overtime if needed. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Good verbal and written communication skills required. Ability to count and provide inventory numbers. Ability to identify and report issues. Ability to assist the Housekeeping leadership with any request and communicate any issues. Must be personable and professional, capable of using caution and discretion in communication. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Select One of the Following for Driving Responsibilities: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Posted 3 weeks ago

AvantStay logo
AvantStayAustin, TX
Who we are... AvantStay delivers exceptional, one-of-a-kind stays for group travelers. We're building a tech-enabled hospitality brand redefining the standard for modern lodging experiences. Backed by leading venture capital firms, AvantStay is rapidly growing in the $100+ billion short-term rental and hospitality industry, offering elevated service, curated design, and seamless technology to travelers worldwide. What we are looking for… A Hotel Overnight Front Desk Associate who is dependable, attentive, and passionate about providing a warm and memorable experience for every guest-even in the quiet overnight hours. You'll be the welcoming face of AvantStay during evening and early-morning shifts, managing check-ins, assisting guests with inquiries, and ensuring a smooth start or end to their travels. This role is ideal for someone who values service excellence, thrives in a calm, steady environment, and is eager to deliver AvantStay's signature guest experience around the clock. What you'll do… Serve as the main point of contact for all guests during overnight hours, delivering exceptional service with a friendly, professional approach. Manage guest arrivals, check-ins, and check-outs, ensuring a seamless and welcoming process. Handle guest inquiries, requests, and issues via phone, email, or in person, providing timely and accurate assistance. Assist with reservations, room assignments, and last-minute bookings to maximize guest satisfaction. Complete overnight reporting and administrative tasks to prepare for the day shift. Maintain a clean, organized, and welcoming front desk and lobby environment. Provide knowledgeable information about AvantStay properties, amenities, and policies. Communicate guest feedback, requests, and opportunities for service improvements to the team. Support housekeeping and maintenance coordination to ensure guest rooms and property spaces meet brand standards. Represent AvantStay's brand values in every interaction, ensuring guests feel cared for and valued. What you'll bring… 1+ years of hospitality, front desk, or customer service experience preferred. Excellent communication skills and a natural ability to create positive guest interactions. Strong attention to detail and the ability to multitask in a calm, organized way. A guest-first attitude with a genuine passion for hospitality and service excellence. Comfortable using reservation systems and eager to learn new software tools. Reliability, professionalism, and flexibility to work overnight shifts, weekends, and holidays. Must reside in the United States.

Posted 2 weeks ago

Mammoth Mountain Ski Area logo
Mammoth Mountain Ski AreaMammoth Lakes, California
Seasonal (Seasonal) At Mammoth Mountain , you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts . Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. Benefits and perks of your adventure here: Ski passes for dependents Free skiing at all Alterra Resorts Ski/snowboarding lessons discounts Equipment Rental discount Friends and Family vouchers Retail & Food discount 401k with company match *Offers of employment may be contingent upon successful completion of a background check A little about this position: Drives Guests to and from destinations near the resort and town. Daily DMV required vehicle inspection. Variable schedule, some evening and night shifts. This position has potential for Guest tips as additional compensation. Current California Class A or B license with endorsement for 16+ passengers preferred. Interested applicants with a clean driving record may qualify for a training program to certify for the Class A or B license. Requirements: Guest service and previous experience preferred. Must have no more than 2 points on a current California Driver's license. Must have a current California Class A or B license with a passenger endorsement. This is a Safety Sensitive position subject to Department of Transportation (DOT) drug regulations. Ideal candidate will have prior experience driving a Hotel or Airport Shuttle vehicle. High School Diploma or equivalent. Minimum of 2 years guest service or public relations experience. Hotel or Resort experience preferred. Professional demeanor, outgoing and Guest Service oriented. Strong work ethic. Ability to effectively communicate to guests, employees & management. Ability to perform under pressure. Willing to carry out instructions & Hotel policies. Truly qualified candidates only, please. Pay dependent on experience. ​ ​ Hourly pay rate: $19.00 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Mammoth Mountain is an equal opportunity employer.

Posted 30+ days ago

H logo

Hotel Desk Clerk

Hampton Inn & Suites SpeedwaySpeedway, Indiana

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Job Description

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction.  When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life.

Benefits Offered:

  • Incentives $
  • Employee Referral Program $
  • Paid Time Off
  • Paid Vacation (Full-Time)
  • Merit Increase $
  • 401k with Employer Contribution (Full-Time)
  • Medical, Dental, Vision (Full-Time)
  • Life Insurance (Full-Time)
  • Long-term/Short-term Disability (Full-Time)
  • Accident (Full-Time)
  • Critical Illness (Full-Time)
  • Cross-training Opportunities
  • Hotel Room Discounts

Our Hotel Desk Clerk  makes a difference by:

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

As Hotel Desk Clerk, you will:

  • Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity
  • Respond to and resolve guest requests
  • Secure payments, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities, and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Maintain confidentiality of all guests, proprietary information
  • Communicate any emergency, lost item, or theft to proper staff and/or authorities
  • Report maintenance problems, accidents, and safety hazards
  • Keep contingency lists in case of emergency and communicate and necessary messages
  • Protect company assets
  • Comply with all quality assurance expectations 

To be a successful Hotel Desk Clerk, you need:

  • A professional demeanor
  • A warm and welcoming personality and must be able to engage easily and actively connect with others.
  • Be genuinely caring and compassionate and visibly demonstrate desire to understand others.
  • Create confidence and trust, while communicating the right message at the right time.
  • Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
  • Be direct yet tactful and considerate of the audience.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Maintain awareness of undesirable people on premises.
  • Clean professional appearance.
  • Perform other reasonable job duties as requested by Supervisors.

Minimum Requirements:

The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print).  Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.  Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. 

Schedule:

  • Flexible Shifts Available

-Morning/Evening/Night

-Weekends

-Full-Time/Part-Time

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.  MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.  Please leave a message and a member of our Human Resources team will return your call within three business days.  Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email.  Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job. 

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