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What You'll Do: Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless. Here are a few things you can expect to do during a typical shift: Communicate effectively with guests and answer questions regarding menu items, specials and beverages. Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen. Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner. Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler's and Liquor Permits are also required. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

We're looking for a persuasive Group Sales Manager who will be a critical part of the sales organization, driving group sales activities at our Motto by Hilton DC property in Washington DC. You will be responsible for cultivating and activating the strategic sales strategies, tactics, and action plans required to achieve your hotel's financial and market share goals, while collaborating with the revenue, marketing, and operations team to optimize the group customer journey. This individual will reside in the Washington DC area. This is a hybrid position that will require a combination of 3 days on-site and remote work after 90-days of employment. This is an exempt position that reports to the Area Director of Sales. The base salary range for this position is $80,000-$90,000. The Property Motto DC City Center is one of DC's first Micro Hotels. Motto is unique and embraces the diverse flavor of hundreds of different locations and personalities. We all share a common purpose that drives our actions, conversations, and efforts on the job. We desire to create a welcoming space that's unique to the locale, that serves our guests like the helpful host team members aspire to be. We share a common purpose that drives our actions, conversations, and efforts on the job. We strive to create a welcoming space that's unique to our city, while aspiring to serve our guests like accommodating hosts. Who We Are Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 7 years. What You Will Be Doing Develop and implement successful group sales solicitation activities to secure new and repeat business from target market segments. Lead by example in exceeding our ambitious client acquisition, revenue, and market share goals. Cultivate and activate the key sales strategies, tactics and action plans required to achieve your hotel's financial targets. Know what a "win-win" looks like by putting together tailored proposals, and contracts that benefit both the hotel(s) and the client. Collaborate with the Director of Revenue Management and General Managers to create budgets, forecasts, and business plans. Cross-selling requirements will be necessary for Modus DC properties. Support and inform the operations team in the execution of group related events. Clearly communicate the direction and purpose of all initiatives to all shareholders in the hotel operation so as to eliminate silos and reinforce collaborative execution of goals. Actively seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack. Actively seek out local hotel community and tourism industry partners to stay current on current market occurrences/happenings impacting hotel supply and demand. Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued. Collaborate with shared services partners (marketing, sales and revenue management, people & culture), to maximize performance and engage with companywide initiatives. Champion our values, vision, and culture. What We're Looking For Have a minimum of 2-3 years' experience in sales positions in the hospitality industry, holding a sales role at a property for at least two years. Experience with Hilton systems is required, including R&I, PEP, and OnQ. Experience working with independent hotels. Demonstrate a track record of production in group sales. Have a track record of achieving and maintaining superior sales and revenue results at your hotel(s) and can articulate the underlying strategies that led to your achievements. Demonstrate thorough experience with professional selling skills: opening, probing, supporting, closing. Able to train and monitor the process of sending referrals, setting traces, and profiling accounts. Possess excellent communication and organizational skills. Have a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead. A passion for hospitality will be apparent from speaking with you; you naturally connect with colleagues and guests. Strong organizational skills, attention to detail, and an entrepreneurial spirit. The experience/knowledge of what a good piece of business looks like, as well as the ability to communicate and collaborate with the operations team so they know what our guests will be expecting. Ability to use the tools of our trade: computers, Hospitality CRM (Salesforce), databases, property management systems, and industry business intelligence tools (Agency360). Not afraid to get your hands dirty for the good of the team, and above all, you'll deliver results. What's In It for You Generous health, dental and vision insurance, plus 401K, enrollment on day 1! Comprehensive onboarding and training plan to set you up for success. Coaching, feedback, and mentorship to develop yourself and your team. Personalized development plan to fit your individual role and career goals. Leadership courses to improve your personal and interpersonal effectiveness. Monthly fitness and transportation credits. Unlimited PTO and 9 paid holidays. Opportunities to volunteer and give back to our local communities. Paid Parental Leave. Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. This position is primarily stationary; this will require moving less than 50% of the time.

We are hiring for a PART TIME WEEKEND Room Service Server. MUST have availability to work MORNING WEEKEND SHIFTS We are looking for a person who has a passion for serving others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude set the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. As a Room Service Server, you must love to make people smile, have a welcoming nature, and like working in a fast-paced environment. Serving is in your blood and delivering a great meal and presenting it to your room guests makes you happy! Our guests will expect you to be a food & beverage professional using formal greetings as you arrive, explaining the meal provided, and offering up any additional information needed to make the guest's stay memorable. Our Room Service Servers must know and follow the hotel's established safety and security policies and procedures. Anticipate problems and notify management as needed. Food Handling certificate/Alcohol training is required. The Server performs guest service in hotel guest rooms. They ensure that all food is delivered at the proper temperature by having a responsive attention to orders ready for delivery from the kitchen. The server must be organized and oriented to deliver orders including all necessary utensils, dishware, and added condiments. The server cheerfully serves guests, explains the contents of the meal as well and checks for satisfaction. The server has a thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $18 per hour plus tips Work Schedule: The work schedule for this position is overnight shift 11pm- 7am. Sign On Bonus Eligibility • Full time or part time positions. • Candidates who have previously worked for Towne Park or UPP in the last two years are not eligible. Sign on Bonus Program Rules • Bonus payouts will be made in two installments • The first installment of $150 will be paid out in the payroll period following 30 days of active employment • The second and final installment of $150 will be paid out in the payroll period following 90 days of active employment Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Job Summary: The Restaurant Managers primary duties are to supervise, train, and ensure that associates are providing St. Joe service Standards to the guest on a consistent basis. Ensure that amenity deliveries are made on time and in accordance with company standards. Quality assurance for restaurant operations and closing duties and quality assurance for same areas. Collection of payments and diligently maintaining the restaurant area and equipment are also major functions of this position. To hire and inspire the staff as a St. Joe leader, this will be done leading by example following the values and vision of the company. Job Responsibilities: Anticipate the needs of the restaurant and order whatever product is necessary to help associates perform their duties more efficiently and effectively while keeping in line with budget. Maintain logs and insure that trace reports are being updated. Proper scheduling and coverage of service personal for optimal service levels. Maintain positive guest relations at all times, and resolve complaints promptly, ensuring maximum guest satisfaction. Ensure associates are familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Train associates about correct maintenance and use of equipment. Monitor cleanliness, sanitation and organization of work areas. Ensure that associates are aware of all changes to outlets on property Ensure that associates maintain a thorough understanding of the restaurant menu through tests and other learning techniques. Train associates onSt. Joe standards of service in all components of Food and Beverage . Guarantee that all associates are maintaining 4 star 4 diamond levels of service in all facets of restaurant execution. Educate associates on proper greetings / salutations to extend to guests and the use suggestive up-selling techniques to increase profit margins. Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Inspect grooming and attire of staff; rectify any deficiencies. Inspect table/set-ups; check for cleanliness, neatness; rectify deficiencies with respective personnel. Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel. Check all servers out before they leave for the day ensuring that all side work is completed. Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel. Ensure that assigned staff has reported to work; document any late or absent employees. Check storage areas for proper supplies, organization and cleanliness. Complete requisition for additional supplies needed and submit to vendor. Instruct designated personnel to rectify any cleanliness/organization deficiencies. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs. Control labor costs by examining business levels and adjust the schedule accordingly, to maximize service levels and minimize cost. Anticipate guests' needs and respond promptly to all guest requests. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Maintain complete knowledge of correct maintenance and use of equipment, and use equipment only as intended. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Obtain assigned bank and ensure accuracy of contracted monies, and keep bank secure at all times. Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet. Settle checks in the P.O.S. system according to hotel specifications. Process payment of guest checks in accordance with accounting requirements and maintain accountability for all financial transactions. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Maintain complete knowledge of table and seat numbers, room capacity, hours of operation, menus, & price range Maintain complete knowledge of guest room layout, locations and room numbers/names. Constantly find ways to improve guests' experience. Work in conjunction and under the direction of the Director of Culinary Operations and Kitchen Manager Able to perform and train in all duties and descriptions of the greeter, bartender, food runner, and server positions Maintain a budget and able to forecast, maintain a check book, assure the profit and cost is in line with expectations Qualifications Education and Experience: Sufficient education and literacy needed to identify and read product labels and to communicate with guests. 3-5 years' experience in a similar role Certification or degree in a related field not required but preferred Working knowledge of various computer software programs (MS Office, restaurant management software, POS) ServSafe Certifications (may obtain after employment) Knowledge, Skills, & Abilities: Detail-oriented and thorough Ability to remain discreet and respect the privacy of guests. Ability to perform consistent work to the highest of standards. Ability to interact with guests in a pleasant, friendly way Able to perform and train in all duties and descriptions of the host, bartender, server assistant, and server positions Ability to maintain a warm and friendly demeanor Ability to effectively communicate both verbally and written Ability to multitask Ability to comply with St. Joe standards Ability to lead a team efficiently and effectively Ability to solve problems independently Extensive knowledge of Food & Beverage operations Extensive knowledge of operating POS systems Extensive knowledge in scheduling employees Moderate wine knowledge Ability to stand in as and train all positions within the Food & Beverage department Proficiency with Microsoft Office and email Ability to follow and enforce all Food & Beverage regulations Maintain upbeat positive attitude and exude a high level of food and beverage knowledge Willingness to work whenever necessary and adjust to varying business levels throughout the year. Excellent ability to multitask and stay calm in stressful situations. Have an outgoing personality, and excellent communication skills Maintain appropriate grooming standards and have a professional demeanor. Takes pride in job, work area and the entire resort. Easy to work with and improves morale among fellow associates Physical Demands: Frequent standing, bending, walking, stooping, pushing, and pulling Frequent keyboarding Ability to lift 45lbs Working Conditions: Possible exposure to a possible noisy environment Some outdoor work, depending on location The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company reserves the right to amend and change responsibilities to meet business and organizational needs.

Job Title: Room Attendant Location: The Ben, West Palm Beach, Autograph Collection Department: Housekeeping Reports To: Director of Housekeeping Position Type: Full-Time About The Ben Hotel The Ben, West Palm Beach, is part of Marriott's Autograph Collection-a curated portfolio of independent hotels celebrated for their distinctive character and exceptional guest experiences. Inspired by Byrd "Birdie" Dewey and her storied Ben Trovato Estate, The Ben blends timeless sophistication with modern storytelling. Overlooking the Palm Harbor Marina, our luxury property features elegant accommodations, Proper Grit-our whisky and supper club-inspired restaurant-and Spruzzo Rooftop Restaurant & Bar, downtown's only water-facing rooftop lounge offering Mediterranean-inspired cuisine and breathtaking views of the Intracoastal Waterway and Palm Beach Island. Every detail at The Ben is designed to deliver an experience that is "Exactly Like Nothing Else." Position Overview As a Room Attendant at The Ben, you are entrusted with creating a sanctuary of comfort and elegance for our guests. With a meticulous eye for detail and a passion for hospitality, you ensure that every guest room is immaculately clean, thoughtfully arranged, and ready to welcome guests into a world of refined luxury. Your role is essential in upholding the elevated standards that define The Ben experience. Responsibilities Provide the highest level of personalized service and attention to detail in every guest room. Clean and service guest rooms according to established luxury standards, including making beds, dusting, vacuuming, and replenishing amenities. Ensure all rooms are refreshed and ready within the designated time frame. Inspect rooms for maintenance needs and report any issues promptly. Set heating/cooling equipment and lighting to optimal guest comfort settings. Handle guest belongings with care and respect, maintaining discretion and professionalism. Maintain cleanliness and organization of housekeeping carts, linen closets, and storage areas. Fold terry and linen while waiting for room assignments. Assist with laundry operations and public area cleanliness as needed. Adhere to all safety, sanitation, and appearance standards. Uphold The Ben's grooming and uniform standards at all times. Respond to guest requests with warmth, efficiency, and a service-first mindset. Log completed rooms and report any discrepancies or special requests. Support fellow team members and contribute to a positive, collaborative work environment. Perform other duties as assigned, always with a commitment to excellence. Qualifications Previous housekeeping or luxury hospitality experience preferred. Strong attention to detail and pride in delivering exceptional service. Ability to lift, push, and pull up to 40 lbs. and stand/walk for extended periods. Flexible schedule, including weekends and holidays. Knowledge of cleaning techniques, safety procedures, and guest service etiquette. Professional appearance and demeanor in line with luxury brand standards. Core Competencies Attention to Detail & Cleanliness Guest-Centered Service Time Management & Efficiency Teamwork & Communication Professionalism & Discretion Why Join The Ben Hotel & Concord Hospitality? At Concord Hospitality, we believe in putting Associates First. As part of The Ben's team, you'll enjoy: Competitive wages tailored to luxury hospitality standards Medical, dental, vision, life, and disability insurance 401(k) with company match Tuition assistance and career development programs Exclusive discounts on hotel stays across our portfolio A culture built on our Five Cornerstones: Quality, Integrity, Community, Profitability, and FUN When you join The Ben, you become part of a team that values your growth, your voice, and your contribution to a truly exceptional guest experience. "We Are The Ben!" Equal Opportunity Employer

Home2 Suites by Hilton- Orlando/ Near Universal-5910 American Way Orlando, FL 32819 We are currently looking for Room Attendants to join our Housekeeping Team! An official Universal Orlando Partner Hotel, our Home2 Suites is located off I-4, minutes from shopping, dining, and entertainment on International Drive. We're one mile from Universal Orlando and 20 minutes from Orlando International Airport. We are an all- suite hotel, with 121 comfortable and spacious rooms to serve our guests. We serve a daily free hot breakfast before riding our guests ride free scheduled shuttle to Universal Orlando Resort. The Home2 Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Role: Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms. Reporting discrepancies and maintenance problems to supervisor. Providing excellent customer service by responding promptly to guest requests. Working typical shifts that include weekends and holidays when required. Shift hours are as follows: 8-am to finish - approximately 8 hours - flexibility to work weekends and holidays. Rate of Pay: $16.00 per hour. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets - our associates- healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

$70,000.00 to $80,000.00 per year. The Sous Chef is responsible for all kitchen employees and ensures that Caviar Kaspia at The Mark Hotel standards are maintained at all times. This person writes food requisitions, inspects methods of preparation, and may work the line whenever needed. The Sous Chef is required to work all catered events and special events. This person is also responsible for maintaining and complying with health department rules and regulations. The Sous Chef must ultimately uphold the Values and Mission Statement while performing positional responsibilities and adhering to operational standards. Primary Duties: Oversees preparation of all food items in the kitchen. Create daily specials. Keeps stations clean and organized during preparation and service. Ensure that the restaurant meets all license and health department requirements. Counsel, guide, and instruct employees in the proper performance of their duties. Performs closing duties. Order product and show employees proper techniques and methods of preparation. Perform all other duties as assigned. Position Characteristics: Displays a pleasant and cheerful disposition. Is a leader and is able to motivate staff members. Must maintain a high level of integrity. Is able to adapt in difficult situations, solve problems and make decisions when necessary. Shows an eagerness and capacity to learn. Can be relied upon to complete tasks. Must possess the ability to communicate via written and oral communication with the culinary team and customers alike. Must be able to present critical information and data to the executive team in confidence and in a timely manner. Education and Experience: Food Handler's Permit is necessary. Culinary degree and five years of related work experience required. Must have basic math skills and be capable of operating department specific software and applications. Other: Able to lift up to 50lbs and stand for long periods of time. Available to work late nights, holidays and long days as necessary.

Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner. Post guest charges, collect payments and follow all cash handling procedures as required by Concord. Handle guest mail and messages with respect to privacy and professionalism. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Be a great communicator to various departments and management on guest comments and concerns. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Have full knowledge of hotel safety and emergency procedures. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $8-$13 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Courtyard by Marriott Pittsburgh University Center Our Bistro is looking for a Server / Bartender! Our Bistro serves made-to-order breakfast and lunch items, coffee and specialty drinks as well as light dinner and cocktails daily. We are looking for: Full Time Morning/Evening Bistro Attendant - that can serve and bartend Part Time Morning/Afternoon Bistro Attendant - that can server and bartend. Gratuity is received! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Responsibilities: Maintains a calm demeanor during periods of high volume or unusual events Make decisions and solve problems in the interest of 100% guest satisfaction Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems Maintains a clean and organized workspace Maintains regular and punctual attendance Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication Cashier experience and computer knowledge helpful. Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift. Maintaining cleanliness of all appliances and counter space throughout the morning. Must be personable and able to meet the public. Greet and welcome customers. Cashier experience and computer knowledge helpful - Toast Systems helpful. Resolve different types of complaints from customers or address them to the food and beverage manager. Stock shelves, keep a note of stock that are about to finish. Must be apt in handling money, currencies and coins. Must have the ability to do repetitive work without any errors. Must be able to maintain records regarding transactions on computers. Must have basic computer awareness. Must have excellent interpersonal and people skills. Must deal with customers politely. Must be dressed neatly. Integrity, honesty and accountability in all dealings. Must be ready to work varied hours and weekends. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $50,000-$55,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description.- 15% Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client's service standards and effectively integrates Towne Park's standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees.- 20% Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews.- 15% Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary.- 20% Develops cohesive working relationships with the clients' staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations.- 15% Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping.- 15% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: Associate's degree or equivalent degree preferred Required Licensure, Certification, etc.: Valid driver's license and clean driving record Work Experience: A minimum of one (1) year of related experience in hospitality Knowledge: Knowledge of Towne Park's and site-specific preventative safety and security procedures Knowledge of Towne Park's safe driving policies and procedures Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park Knowledge of Towne Park's equipment training, policies and procedures for use in a safe and efficient manner Knowledge of Towne Park's claim check, ticketing and key box training, policies and procedures Knowledge of Towne Park's principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA Knowledge of business writing, basic accounting and business metrics Knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. Skills: Must be able to drive manual transmission Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates. Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations. A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety SCOPE Authority to Act: Performs duties independently with minimal supervision. Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. Job Details Valet Driver- Hilton Hotel, Downtown Cleveland Starting Pay $10.50 - $11.00 per hour Select shifts earn bonus pay No experience needed Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10.50 - $11.00 per hour plus $9 - $11 per hour in tips. Select shifts earn bonus pay. Work Schedule: The potential work schedule for this position is weekdays, weekends, holidays. All shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: A valid driver's license and clean driving record Must be at least 18 years of age and be able to pass a criminal background and drug screen Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-HiPo

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Description Ready to work and play on Fort Lauderdale Beach? Pelican Grand Beach Resort, part of Noble House Hotels & Resorts, is seeking a part time Mini Bar Attendant to to perform all duties associated with minibar including restock, cleaning and servicing of all minibar refrigerators and pantry items. The Mini Bar Attendant will: Inventory guest room refreshment pantries to determine consumption by guest. Prepare refreshment pantry charge ticket and forwards to appropriate cashier for billing to guest account. Replenish refreshment pantry items consumed. Inspect refreshment pantry contents and maintains freshness of product. Clean and maintain refreshment pantry appearance to established standards. Remove consumed amenity items and/or room service trays from guest rooms. Complete DND/No Service, inventory and in-house guest list paperwork. Communicate discrepancies regarding refreshment pantry usage to captain. Restocks and rotates refreshment pantry attendant cart supplies. Best in service applies to our employees as well, starting with an awesome benefits package along with many other perks. We offer the following AWESOME benefits: 401K (and 401K matching) Paid time off Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Referral programs Growth opportunities At Pelican, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team! Requirements High School Graduate. Must have 2 years prior guest service experience. Candidate must be able to work well independently. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Summary of Essential Job Functions: Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Promotes PM Hotel Group recruiting and on-boarding activities. Source candidates and conduct interviews for all management positions. Ensure that associates are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all property, corporate/regional trainer, brand and other training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement. Monitor the associate performance appraisal program. Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable. Direct and administer associates relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate. Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitor same for fair and consistent application. Ensure compliance with all state and federal laws and regulations which pertain to human resources by reviewing current management practices, implementing new procedures and communicating verbally and in writing any new requirements. Oversee compliance with Affirmative Action Plan. Provide assistance, guidance and counseling to the General Manager, management staff and associates in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions. Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems. If applicable, manage all labor relations activities by administering union contracts and ensuring compliance. Respond to all grievances in writing, negotiate settlements and act as the hotel representative at all arbitrations. Ensure all other pre-selection activities are completed, including drug testing (for appropriate positions), reference checks, etc., to ensure compliance with all Company policies and procedures. Ensure all new hires and existing associates possess proper employment eligibility verifications. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to deal effectively with all applicants and associates, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts. Ability to prepare office memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates. Thorough knowledge of human resources practices and procedures as well as considerable knowledge of state and federal laws and regulations pertaining to human resources matters. Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system. Ability to prepare correspondence and meet deadlines. Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift. Ability to observe associates in the work place, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate #LI-LR1

This position is responsible for assisting in leading the hotel maintenance team in performing maintenance, repair, and upkeep of hotel building, guest rooms, banquet rooms, common spaces, outside grounds, and equipment. Helps lead preventative maintenance efforts to ensure proper maintenance and upkeep of company assets. Follows CSM high standards of quality to ensure guest satisfaction. Building Maintenance Performs building maintenance tasks and repairs, including repair and troubleshooting of HVAC, mechanical, plumbing, and electrical systems as well as hotel equipment and appliances. Performs painting, finishing, minor carpentry, and exterior/grounds tasks. Ensures regular inspections, upkeep, and cleaning of pool and spa, if applicable to property. Partners with Director of Engineering/Chief Engineer to oversee preventive maintenance program for hotel building, guest rooms, banquet rooms, common spaces, outside grounds, and hotel equipment. Ensures all maintenance employees are properly utilizing the company's work order management software to maintain accurate records of maintenance activities, equipment status, and repair logs. Helps lead efforts to ensure sufficient room inventory and meeting spaces are available and in proper condition and repair to meet sales projections and maximize revenue. Exhibits understanding and proficiency with preventive maintenance, equipment repairs, routine inspections, and capital expenditures. Responsible for ensuring proper use and safeguarding of all maintenance equipment and supplies. Conducts routine and proactive inspections of hotel property and grounds to maintain standards per CSM, brand, local, state, and federal regulations. Drives/operates motorized carts, skid-steers, lifts, and other machinery, if applicable to property. Leadership Supervises the work of hotel maintenance employees, including providing guidance, training, development opportunities, and performance feedback. Trains and develops maintenance employees to improve on technical skills and aptitude. Leads maintenance team in guest satisfaction efforts by ensuring requests are responded to in a friendly, timely, and positive manner. Financial Contributes to hotel profitability through effective control of maintenance expenses and safeguarding of equipment and supplies. Helps lead efforts to ensure proper maintenance of company assets and exhibits understanding of how this impacts the overall financial success of the hotel property. Assists Director of Engineering/Chief Engineer in preparation of and adherence to department budget. Guest Service: Drives guest satisfaction by responding to guests requests in a friendly, timely, and positive manner. Sets a strong example for others through exceptional guest service and holds other maintenance employees accountable for high guest service standards. Utilizes in-depth knowledge of hotel property, guest room repairs, and common area maintenance to drive guest satisfaction. Proactively shares knowledge to help develop others. Performs service recovery efforts and partners with other hotel leaders to resolve guest concerns. Partners with other maintenance employees to ensure successful service recovery outcomes. Collaboration and Teamwork: Drives collaboration with team members, vendors, and contractors to complete work orders, projects, and improvements. Drives collaboration with other departments to ensure proper and timely maintenance service solutions. Takes ownership of maintenance issues and ensures proper follow-up with stakeholders. Fosters collaboration and a positive, respectful, and professional work environment. Fosters teamwork and collaboration in meeting guests needs, including proactively partnering with other leaders/departments. Work Safely Sets an example for others by working safely at all times and maintaining a clean and safe work environment in compliance with CSM, brand, local, state and federal regulations. Holds other employees accountable for following proper safety procedures and protocols. Proactively identifies potential safety concerns/hazards and works with appropriate stakeholders to implement resolutions. Responsible for proper use and safeguarding of all maintenance equipment and supplies. Operates all equipment and machinery following safe and proper procedures. Maintains knowledge of hotel emergency procedures. Follows all CSM procedures for guest/employee incidents. Uses proper personal protective equipment at all times when necessary. Self-Management: Demonstrates effective self/workload management and the ability to work with minimal supervision. Demonstrates self-motivation and ability to multitask and prioritize work. Behaves in a manner that aligns with CSM's core values and upholds values standards with others. Adheres to CSM attendance policy, general work rules, and department procedures. Attends and helps lead department and hotel meetings and ensures important information is communicated to others. Maintains in-depth knowledge of CSM and maintenance specific standard operating procedures (SOPs) and trains other maintenance employees to ensure SOP compliance. Completes all assigned duties inside or outside the normal scope of responsibilities within the maintenance department. Education: High School diploma or GED required. Certified Pool Operator (CPO) and appliance repair certification is desired, or the ability to obtain certification based on property needs. Experience/Knowledge/Skills/Abilities: 5+ years of building maintenance experience is required. 2+ years of supervisory experience is preferred. Attention to detail, customer focused, and the ability to perform job duties in a fast paced environment. Strong problem solving and trouble shooting skills. Demonstrates clear written and verbal communication skills. Ability to successfully lead, train, develop, and influence others. Must have a current and valid drivers' license with safe driving record. Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. Ability to walk and stand for extended periods of time. Ability to perform physical activities such as bending, grasping, lifting, pushing, pulling, using hand tools, and climbing ladders. Periodically works outdoors and in environments with varying temperatures, including cold and heat exposure. Pay Rate: $30.00/hour This document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Responsibilities may vary depending on brand/location. All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively. To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Management retains the discretion to add duties or change the duties of this position at any time. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations. CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9.98 per hour plus $7-$12 per hour in tips. Work Schedule: The work schedule for this position is PM shifts - weekends required. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Bell Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Bell Attendant is also responsible for assisting hotel guests with luggage, including delivery and pick up of guest luggage during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette.-20% Posts up in designated areas when not completing tasks. Conducts thorough room presentations for guests. Assists guests with room changes when needed. Maintains an in-depth knowledge of the rooms, meeting facilities and public areas of the hotel.-15% Opens all vehicle and hotel doors for guests. Assists guests with directions, taxis, reservations and all other inquiries. Provides information to guests about the hotel, meeting rooms, amenities, and main attractions in the area. Assists guests with transportation to off-site locations using only approved taxi cab or transport services.-30% Correctly tags individual bags to be stored in the bell storage area. Assures all guests and luggage are safely transported to and from assigned destinations.-15% Continually monitors and maintains cleanliness and order of guest services area. Delivers messages, items and/or guest amenities as requested.-10% Completes all tasks in a timely manner as instructed by the Account Manager-10% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must complete the Wheelchair Safety Training course provided by Towne Park Work Experience: One to three months related experience and/or training Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.