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Noble House Hotels and Resorts logo
Noble House Hotels and ResortsFort Lauderdale, FL
Description Pelican Grand Beach Resort is seeking to hire a passionate Accounting Generalist that will support the Accounting team and apply related skills to accomplish effective accounting operations. Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please! At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We are excited that you are considering joining Pelican Grand Beach Resort! Come play with us! Your job boasts with a breathtaking beautiful view of the Atlantic Ocean daily that instantly surrounds guests with a sense of old Florida grandeur. We also offer AWESOME benefits such as: 401K (and 401K matching) Full-time- Paid time off Full-time- Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Incentive programs Referral programs Growth opportunities Summary The Accounting Generalist performs day-to-day accounting activities, financial reporting and issues resolution between operations and the shared service operations. The position is responsible for reviewing and analyzing financial reports and transactions, as appropriate. This position ensures that operations are in compliance with all internal control procedures. Additional responsibilities include preparing reports, cashier activities, taking inventories, receiving & accounting as defined in the procedures. Essential Functions and Responsibilities include but not limited to: Review and verify accuracy of Night Audit work. Maintain and reconcile Hotel Ledgers and all Credit Card Logs. Post the City Ledger payments in the PMS (property management system), reconciling and billing all City Ledger accounts. Reconciles credit card back-up to General Cashier Summary and inform Assistant Controller of any discrepancies and responds to credit card disputes. Follows-up on billing and credit collection, prepares related documentation and informs Controller of any potential uncollectible accounts. Assists in the preparation and distribution of reports generated by the department. Answers incoming phone calls, obtains pertinent data and information necessary to assist in responding to inquiries, and directs calls to the appropriate department, as necessary. Assists in the completion of special projects as assigned by the Finance Director. Attend all training sessions and meetings. Performs ad-hoc accounting activities in support of operations and Financial Director. Supportive Functions and Responsibilities May be required to work varying schedules to reflect business needs of the hotel. Escalate problems and/or unusual matters of significance. Attend all appropriate hotel meetings and training sessions. Promotes and apply teamwork skills. Remain current with hotel information and changes. Ability to make decisions on imperfect information. Agility in multi-tasking Requirements We are a very diverse team with a ton of personality that often celebrates our employees accomplishments. Qualifications Excellent communication skills Ability to work in a team-oriented environment. Must be polite, friendly, and helpful to all guests, management, and fellow employees. Ability to work independently in a time sensitive environment. Ability to maintain confidentially is mandatory. Ability to communicate clearly, timely, and accurately. Ability to develop and maintain cooperative working relationships. Ability to operate basic office equipment. Proficient in Windows, Excel, and PowerPoint software applications Effective management, leadership, organizational and communication skills Ability to work flexible schedule to include weekends and holidays. Education Associates Degree or higher in Accounting, Finance, Hospitality or other business-related field of study preferred. Experience Three + years' experience in Hospitality Accounting and or income/night audit management. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupJacksonville, FL
What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap, shampoo, and coffee. Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day. Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupLeesburg, VA
What You'll Do: Here are some of the tasks you'll be responsible for daily: Overseeing front desk staff, scheduling shifts, training, and motivating them to provide excellent customer service. Handling guest inquiries, assisting with reservations, and resolving guest issues in a timely and efficient manner. Ensuring a smooth and efficient check-in/check-out process for guests, managing room assignments, and handling payments. Maximizing revenue through proper selling strategies, managing room availability, and ensuring accurate billing. Ensuring compliance with hotel policies, procedures, and standards. Preparing and analyzing reports on occupancy, revenue, and guest feedback. Communicating with guests, staff, and management to ensure clear and effective communication. Minimum Requirements: Working knowledge of hotel management systems Previous experience in a customer service role Excellent interpersonal and communication skills Proven leadership and organizational skills Able to multitask and prioritize tasks High school diploma or equivalent Flexible schedule with the ability to work nights, weekends, and holidays When You're Here: Be prepared to accommodate varying schedules including nights, weekends, and holidays This position will require moving for 100% of the time sometimes in varying temperatures. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. We offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$21+ / hour

The iconic Hotel del Coronado is looking for a Seasonal Dining Room Attendant to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Marking the continued expansion of The Del's culinary experiences, Nobu Del Coronado will be the newest addition to the world-renowned Japanese restaurant empire founded by Nobu Matsuhisa and Robert De Niro. Nobu Del Coronado will offer over 3,700 square feet of stunning indoor and al fresco oceanfront dining space, including an outdoor covered patio dining with a pagoda bar and dedicated sushi bar. Nobu Del Coronado will also spotlight Nobu-signature dishes including the iconic Black Miso Cod and Yellowtail Jalapeño, as well as Nobu's world-renowned sushi, plus locally inspired dishes and cocktails. Classification: Full-Time / Seasonal Shift: Various - must have availability to work weekends, weekdays, and holidays. Pay Rate: $21.01 per hour Union Position: This position is part of the Local 30 Union which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Wipe down booths and chairs, move tables and chairs, and clean floors as necessary. Serve guests with water, begin their dining experience and replenish as necessary. Assist server with food & beverage service to ensure guest satisfaction. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Make sure that all tables are set completely both before and after shift. Make sure all areas are clean and free of debris. Polish all glassware, plate ware and cutlery as necessary. Help run food, be able to give an accurate and detailed description of every dish, both menu and non-menu items. Assist Food Servers in service of complimentary bottled water. Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary. Support the rest of the floor once your section is maintained. Clearing and scraping all dishes in the side stations after clearing a table Stock all side stations with linen and proper glassware. Service and explanation of bread to guests, after cocktails are served by the captain. Maintain professional demeanor throughout service, assisting servers and captains as necessary. Change tablecloth (if needed) and reset tables as quickly as possible after guests leave the restaurant. Service of Coffee and Hot tea. Move tables throughout dining room in order to be able to set up and accommodate need of the reservations. Carry multiple dishes (up to 6 at one time) in one hand without tray service. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3

Posted 4 days ago

PM Hotel Group logo
PM Hotel GroupChevy Chase Village, MD
About Us PM Hotel Group is an award-winning, independent hotel management company recognized for our innovative spirit, exceptional culture, and performance-driven results. With a portfolio spanning major brands and independent hotels nationwide, we're redefining hospitality through purpose, partnership, and people. The Role We're seeking a Vice President of Sales & Marketing to lead direct sales, business development, and topline strategies across a portfolio of hotels. In this high-impact role, you'll shape commercial success through collaboration with our Revenue Strategy and Marketing teams - driving growth, elevating performance, and inspiring our teams to deliver at the highest level. What You'll Do Lead a portfolio of hotels sales strategy to maximize revenue, market share, and profitability. Oversee group room sales performance, driving conversion, pricing, and business mix strategies. Build strong relationships with key clients, brand partners, and ownership groups. Collaborate with Revenue and Marketing leaders to ensure commercial alignment. Coach, develop, and empower high-performing sales teams across the organization. What You Bring 10+ years of progressive hotel sales leadership; multi-property or regional experience required. Proven success in driving group and transient revenue growth. Deep knowledge of hospitality sales systems, distribution, and commercial analytics. Strong leadership, communication, and relationship-building skills. Bachelor's degree preffered Why PM Hotel Group At PM Hotel Group, hospitality is personal. We believe in empowering people, innovating fearlessly, and celebrating results. Join a team that values collaboration, creativity, and the relentless pursuit of excellence.

Posted 3 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Clearwater, FL

$14+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14 per hour plus $0-$6 per hour in tips. Work Schedule: The work schedule for this position is part time overnight. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 4 days ago

S logo
Stanford Hotel GroupPleasanton, CA

$30 - $33 / hour

Hourly Pay Rate $30-33 (DOE) The Residence Inn by Marriott Pleasanton is a lovely all-suite hotel, located near I-580 and I-680, adjacent to the Stoneridge Mall. Our extended stay hotel with 3 floors, 135 suites and 3 meeting rooms offers the "home away from home" experience to our guests. We are currently looking for a Housekeeping Manager. This is a full-time hourly manager position. What You'll Do: At the heart of our hospitality is a commitment to excellence, and we're looking for individuals who share that passion. If you thrive in a fast-paced, guest-focused environment and take pride in creating positive, lasting impressions, we invite you to explore this exciting opportunity. This position will be responsible for the daily operations of the housekeeping department, public space and laundry areas. This position will also be responsible for the supervision of all associates in housekeeping. This role requires schedule flexibility, including weekends and holidays. Strong communication skills, attention to detail, and a commitment to outstanding customer service are essential for success in this position. What We're Looking For: Previous Housekeeping Manager experience in a full service or limited service hotel or similar job experience preferred Previous Housekeeping Supervisor experience (1-2 years) required. Must be willing and able to perform all housekeeping duties. A flexible schedule is required, including availability to work morning (AM) shifts, weekends, and holidays. Strong attention to detail and a commitment to delivering excellent guest experiences High School Diploma or GED equivalent Must be 18 years of age or over Ability to work in a fast-paced environment Good communication skills Experience working in a team orientated environment Relevant military experience in a comparable capacity Fluency in Spanish (both spoken and written) is highly preferred Why You'll Love Being Part of Our Team: Join a welcoming, team-first culture where your contributions truly matter Thrive in a vibrant and energetic hotel atmosphere Unlock special rates at any Marriott Brand Hotel-over 30 brands worldwide! Take advantage of extra discounts at select hotels in our portfolio Plan for your future with our 401K retirement plan-featuring a 4% match and immediate 100% vesting Stay supported with sick pay and for full-time Team Members we offer benefits including medical, dental, vacation, and holiday pay The Residence Inn Pleasanton is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to rebecca.garcia@pleasantonri.com or call 925-227-0500 to let us know the nature of your request.

Posted 30+ days ago

Mohegan Sun logo
Mohegan SunWilkes Barre, PA
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://www.myworkday.com/mohegan/d/inst/1$9925/9925$8531.htmld Job Duties Anticipates guests' needs, responds promptly and acknowledges all guests, however busy and whatever time of day. Maintains positive guest relations at all times. Resolves guest complaints, ensuring guest satisfaction. Maintains complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities. Obtains assigned bank and ensures accuracy of contracted monies. Keeps bank secure at all times. Answers department telephone, using correct greeting and telephone etiquette. Processes all guest check-ins. Verifies registration card information with the guest. Obtains back-up information for guest credit/payment method and inputs into system; collects cash when designated. Directs Bell Person to escort guest and transport their luggage to the room. Handles overbooked or "walked" guests. Accepts and records wake-up call requests. Monitors, sends and distributes guest faxes. Communicates pertinent guest information to designated departments (i.e., special requests, amenity delivery). Resolves discrepancies on the room status report with Housekeeping. Matches the bucket check to in-house guest ledger report; reports discrepancies to supervisor/manager. Processes all check-outs. Processes adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Processes Players Club applications and issues Players Cards to interested guests. Performs other related duties as assigned. Promotes superior guest service. Minimum Qualifications High school graduate or equivalent vocational training certificate. Good communication skills both verbal and written. Ability to compute basic arithmetic. Provide excellent guest service and maintain a professional demeanor. Ability to input and access information in the property management system/computers/point of sales system. Some college or training in hospitality industry. Previous experience as Front Desk Clerk. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing. #WeWantYou Work Shift: Regular Knock, knock. Hear that sound? That's opportunity!

Posted 3 weeks ago

M logo
Metropolis Technologies, Inc.Arlington, VA

$75,000 - $90,000 / year

Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are Metropolis is seeking an Operations Manager to lead and support the operations of our parking sites. The Operations Manager is a managerial position that supports the operations in one or more assigned locations. This role is responsible for the direct supervision of at least two full-time employees or the equivalent and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards. What you'll do Manage a team of hourly employees Schedule shifts and verify time and attendance tracking Plan, organize and manage the work of hourly team members, ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Metropolis standards Interview, hire and develop team members Ensure team members complete all necessary training Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s) Control spending and keep expenses within approved budget Maintain maintenance control documents while meeting maintenance goals Promote safe work practices by conducting safety audits and coaching individual staff members Work closely with the client to define performance measurements and execution Ensure all client operational documentation is compete and recorded for client and Metropolis records Ensure Metropolis standards of Customer Service are met Greet customers and clients in a courteous manner Communicate with customers and staff for general inquiries about parking, parking locations, and customer service inquires Observe and coach team members to meet customer service standards Implement company initiatives and processes Conduct performance evaluations that are timely and constructive Perform specific operational responsibilities as required based on the needs of the assigned location What we're looking for High School Diploma or GED required Ability to plan and manage time for multiple tasks to meet established deadlines Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information Able to detect safety concerns and adjust accordingly Must be able to communicate effectively in both written and verbal form Must maintain confidentiality of all work-related information Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion Good work habits and willingness to work extended hours if requested to complete a job when required to meet deadlines Must have the ability to work onsite with a flexible schedule, including availability for evenings, weekends, and holidays, to support a 24/7 operational environment While not required, these are a plus Some college preferred Prior business experience preferred Scheduling and payroll knowledge a plus When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $75,000.00 USD to $90,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityWauwatosa, WI

$18+ / hour

Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a newly opened, AAA Four Diamond, premium distinctive hotel is seeking an energized and detailed-oriented Guest Rooms Maintenance Technician to join our Engineering Team. This is a great opportunity to learn entry-level maintenance or to build on your existing skills. On-the-job training and mentorship provided by our Engineering Leadership Team! In this role, you make a difference in our guest experience daily. Put your stamp on our great property and set your pace for your future career! Here are some of the great benefits of working with us: Competitive Pay 2 Weeks Paid Time Off Annually 7 Paid Holidays Same-Day Pay Option Hotel discounts worldwide Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in structure and easy access to public transportation Complimentary and discounted food and beverage Comprehensive health, vision, and dental insurance with multiple plan choices Flexible Spending Account Group life insurance (provided by the company) Short-term disability insurance (provided by the company) Voluntary supplemental life insurance and long-term disability insurance 401(k) with company contribution - free money! Safety shoe discount Company uniform Deeply discounted dry clean services Clean and secure locker room for personal belongings Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Role Summary: Responsible for guest room maintenance with routine repairs and preventative maintenance checks, under the direction of the Chief Engineer. Responsibilities: Assist with building and grounds maintenance, with a focus on hotel guest rooms. Complete varied maintenance tasks including but not limited to plunging toilets, unclogging drains, repairing hardware, plumbing, painting, and electrical equipment (e.g., lamps, air conditioning, and cosmetic items). Provide a safe environment for our guests and hotel staff. Provide professional, courteous service to our guests and accommodate various requests. Be a team player and assist in other departments when help is needed. Must be knowledgeable of all emergency procedures. Has working knowledge of sprinkler system and emergency power systems. Must be available for emergencies and to preserve the building and systems during the emergency. Ability to move luggage or packages weighing up to 50 pounds. Assist in unloading delivery trucks, as needed. Utilize web-based engineering application to manage assets, documents, and maintenance programs. Maintain thorough and timely logs, as required. Adhere to uniform requirements. Clean, lubricate, protect, or otherwise maintain all tools and equipment. Continuously look for conditions which may endanger associates or guests of the hotel and take immediate action to correct any hazardous conditions found. Other duties as required. Desired Skills and Experience: Prior experience in maintenance (minor repairs, painting, patching drywall, etc.) preferred. This position requires flexible availability (weekend availably required). Compensation: The starting hourly pay for this position is $18.00, depending on experience. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityLittle Rock, AR

$11 - $12 / hour

Accommodate guests by opening doors and assisting with luggage or other heavy items. Direct traffic in the parking area as needed and assist guests in entering and leaving the parking area. Collect and accurately label keys belonging to guests to ensure their proper return. Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws. Operate vehicles safely and responsibility. Maintain lobby, front door, bell stand, and luggage room cleanliness and order. Markets the entire hotel when rooming a guest. Maintains complete knowledge of hotel amenities and layout, local attractions, and airport transportation. Reads log book daily. Keeps up-to-date on in-house groups and functions. Issues proper luggage tags, stores bags properly, cross-reference when issuing. Maintains vehicle maintenance records properly. Ensures deliveries/luggage are brought to correct rooms. "Posts up" - demonstrating a readiness to help. Facilitates prompt handling of guest luggage and needs during peak periods. Assists in the maintenance upkeep of the bell closet and carts. Works systematically so as not to lose luggage. Operates bell carts with care, so as not to damage property or cause injury. Deliver guest valet laundry in a prompt manner. Able to accurately give directions and information regarding the immediate and metro areas. Reports tips daily. Is a positive thinker and company driven. Demonstrates thorough knowledge of all emergency procedures. Ensures that all checklists and responsibilities are completed by the end of shift Wage Range: $11.00-$12.10/hour + tips

Posted 3 weeks ago

McMenamins logo
McMenaminsMcminnville, OR
TITLE: Host/Food Runner REPORTS TO: MANAGER FLSA CLASS: Hourly Non-Exempt The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Description of the Position: The Host/Food runner duties include but are not limited to; greeting and seating customers in a high volume environment, answering phones, directing customers to assigned or preferred seating, answering guest's questions regarding the pub or property and expediting and delivering food from the kitchen to patrons in a timely manner. This position may also be required to help, clear, clean and set tables. In addition they may restock supplies, perform general cleaning, work outside on a seasonal basis, work in smoking and non-smoking environments and most importantly maintain and provide excellent customer relations with all patrons. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A host/food runner must have the ability to work well independently and also as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty. Requirements of the Job: Previous customer service experience preferred Obtain and maintain current food handlers card Flexible schedule including days, evenings, weekends and holidays Essential Functions of the Job: Provide excellent customer service in a high volume environment Safely lift and carry heavy objects with a hand truck or the help of another person if necessary Must have a value for diversity and the ability to work with individuals from different backgrounds Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping Perform fine hand manipulation including handling small and large objects, computer keyboard usage & writing Ability to communicate clearly and be positive, polite, and cooperative with co-workers, managers, vendors and customers Remain calm and focused in a high volume, deadline oriented work environment Work around sharp objects when bussing and clearing tables including knives Work with chemicals used in cleaning and sanitizing Complete side work as directed by manager Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force. YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION E.O.E.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Miami, FL

$10 - $10 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9.98 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position is PART TIME/ON CALL and can include AM, PM, Overnight shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-HiPo

Posted 4 weeks ago

Mews logo
MewsAtlanta, GA
As Account Executive, you will own the full sales cycle: prospecting, qualification, discovery, demonstration, negotiation and closing. You'll focus specifically on hotel owners and operators affiliated with AAHOA (Asian American Hotel Owners Association) and independent hotel operators. Your mandate: build pipeline, exceed quota, and act as the go-to expert within our company for this strategic vertical. What You'll Be Doing: At Mews, sales success is built on execution, discipline, and adaptability. Here's what a productive week might look like: Own Your Market: Identify, engage, and sell to AAHOA-member properties, multi-property operators, and independent hotels. Build and execute a territory plan targeting owners, GMs, and regional leaders. Drive Outbound Momentum: Generate new business through 100+ weekly outbound activities-building relationships, qualifying prospects, and sparking meaningful conversations. Lead High-Impact Demos: Host 2+ engaging demos daily, showing hoteliers why Mews is the game-changer they need. Deliver compelling presentations in English and, when necessary for effective customer communication, in Hindi, Gujarati or Punjabi to serve customers who prefer conducting business in these languages. Sell with Strategy and Empathy: Use your language and cultural fluency to build trust, overcome objections, and close deals. Apply storytelling and value-based selling to influence decision-makers from GMs to Finance and Ops leaders. Manage and Win: Own your pipeline in CRM, forecast accurately, and drive deals to close. Consistently achieve $400K+ ARR annually with $5K+ average deal sizes and exceed quarterly targets. Collaborate for Impact: Partner with Marketing (to drive event attendance at AAHOA conferences/tradeshows), Customer Success, and Product/Implementation to ensure seamless onboarding and lasting customer success. Thrive Under Pressure: Mews moves fast-bring energy, focus, and resilience to deliver results when it counts. Show Up Where It Matters: Attend industry events, including AAHOA national/regional conferences. Conduct in-person meetings as needed. Travel up to ~30-40%. Keep Growing: Deepen your hotel-tech and hospitality expertise to be a trusted advisor. Use data to refine your strategy and stay ahead. Who You Are You'll be a great fit if you: Fluency (spoken and written) in English plus one or more of the following languages: Hindi, Gujarati or Punjabi. Business Justification: This requirement is necessary for effective job performance as approximately 65% of our target customer base in the AAHOA segment conducts business communications and prefers service delivery in these languages, requiring frequent direct communication to build relationships, conduct sales presentations, and provide ongoing account management. 3+ years of B2B SaaS sales experience (preferably in hospitality technology or with hotel owners/operators). Proven track record of meeting or exceeding quota. Experience selling complex solutions, managing multi-stakeholder decision-making (owners, GMs, corporate operations). Excellent interpersonal and communication skills - you build trust quickly, ask insightful questions, listen, adapt your message. Demonstrated ability to self-generate outbound pipeline as well as manage inbound leads. Strong organizational skills: you manage many opportunities, follow the process, maintain CRM hygiene. Comfortable traveling and participating in industry events. Preferred Qualifications: Prior relationships within the AAHOA member community, understanding of independent/soft-brand hotel ownership challenges, knowledge of hospitality ownership operational culture. Why This Role Matters The AAHOA member segment and independent hotel ownership market represents a major and underserved growth opportunity in U.S. hospitality technology. Language and cultural fluency are differentiators that enable effective relationship building and communication. Your ability to speak Hindi, Gujarati or Punjabi, while selling consultatively, provides unique positioning to build credibility, drive pipeline, and close business with customers who prefer conducting business in these languages. If you're an ambitious sales professional who thrives on building relationships, closing new business, and can fluently engage in the required languages, we'd love to chat. Equal Opportunity Employer Statement We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to these protected characteristics.

Posted 1 week ago

PM Hotel Group logo
PM Hotel GroupInglewood, CA
What You'll Do: Provide guidance and leadership to the rooms division, ensuring consistent compliance with hotel policies and quality guest service while maximizing departmental profits. Indirectly offer supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as general manager in the General Manager's absence, as requested. Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with PMHS standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service-failure measurements and coach accordingly. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Use the PMHS efforts for all recruiting and on-boarding activities. Communicate both verbally and in writing to provide clear directions to staff. Assign and instruct rooms of division department supervisors in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion. Supervise the budgeting, forecasting, training, motivating and staffing of the rooms department including telephone, housekeeping, front office, laundry, concierge and guest services. Prepare forecast expenses and actual results for the rooms division revenue and expenses. Review security logs daily for significant incidents, and coordinate with department heads for all enforcement of policy and/or improvements in service needed. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work. Plan, organize, chair, attend and/or participate in various hotel meetings such as staff meetings, rooms division meetings, front office meetings, etc. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. RESPONSIBILITIES + AUTHORITIES: Always treat guests with courtesy and respect. Display honesty + integrity. Be a hands-on do-er and inspirational leader to motivate team members to succeed and exceed expectations. Build strong relationships with colleagues. Stay updated with new hotel protocols, staff opportunities, revenue-building techniques, and other beneficial programs available within the department. Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE Where You've Been: We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 5 days ago

PM Hotel Group logo
PM Hotel GroupTwentynine Palms, CA
RESET Hotel At RESET, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twentynine Palms, RESET provides unique access to some of the most iconic views in the United States. Each of our 65 guest rooms at RESET Joshua Tree offers guests a private patio, mountain view and the comforts of a boutique hotel. Who We Are Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. What You'll Do Supervise the housekeeping staff; providing open communication, training, coaching and counseling, and performance feedback to ensure maximum efficiency. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, and health and sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issue assignments to staff, reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Respond to guest requests, concerns, and problems to ensure guest satisfaction. Log items into the Lost & Found Log and answer inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e. room attendants, housepersons, and inspectors, to complete their individual tasks if situation demands. What's In It for You Generous health, dental and vision insurance, plus 401K. Access to free virtual fitness classes and discounted in-person memberships Generous PTO + 9 paid holidays Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Posted 3 weeks ago

Hilton Worldwide logo
Hilton WorldwideBeverly Hills, CA

$210,000 - $230,000 / year

Property Details: The Waldorf Astoria Beverly Hills is an urban oasis in the heart of Southern California. Nestled at the iconic intersection of Wilshire and Santa Monica Boulevard, the hotel offers an unforgettable experience in one of the world's most glamorous cities. Guests enjoy the pinnacle of luxury and elegance-whether indulging in a dream getaway, savoring world-class cuisine or soaking in the sights and sounds of nearby Hollywood. Click HERE to learn more about this property. What will I be doing? As Hotel Manager, you will oversee the overall operation of the property, ensuring excellence across key guest-facing departments, including Hotel Operations and Food & Beverage. You will be responsible for maximizing profitability, enhancing guest satisfaction, and driving team member engagement, all while upholding the hotel's commitment to exceptional quality and service. In this role, you will: Act as the top operator in the General Manager's absence. Lead and support department leaders to ensure seamless operations and memorable guest experiences. Implement and monitor daily quality processes across the hotel. Partner with ownership and corporate leadership as needed. Recruit, develop, counsel, and evaluate team members to foster a culture of excellence. What are we looking for? Basic Qualifications: 3+ years of executive committee experience in a high luxury environment In-depth knowledge of luxury standards and offerings Experience in a leadership capacity at a $40M revenue or greater at a luxury property Experience managing CapEx projects Proven success in ownership relations Successful with union partnerships Preferred Qualifications: Forbes 5* knowledge Blend of rooms and F&B experience highly desired Hilton brand experience Local market expertise Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Salary Range: The annual salary range for this role is $210,000 - $230,000 and is based on applicable and specialized experience and location

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Philadelphia, PA

$16+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay is $16 per hour Work Schedule: The work schedule for this position is evening shift with weekends required. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: N/A Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Basic Math Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityLittle Rock, AR

$8 - $8 / hour

We are hiring Breakfast/Lunch Servers Are you passionate about providing exceptional service and creating memorable guest experiences? Join our team as a Breakfast/Lunch Server and become a vital part of our hospitality family. As a server in our food and beverage outlets, you are often the first and last point of contact for our guests each day. Your warm smile, positive attitude, and commitment to outstanding service help set the tone for a delightful guest experience. This role is essential to ensuring our guests feel welcomed, cared for, and ready to enjoy their day. If you thrive in a fast-paced environment, enjoy engaging with people, and take pride in delivering top-tier service, we'd love to meet you! Key Responsibilities: Maintain a calm and professional demeanor during busy periods or unexpected situations Proactively identify and resolve guest concerns to ensure 100% satisfaction Support outlet operations and assist management in addressing guest needs Keep work areas clean, organized, and compliant with health and safety standards Demonstrate consistent punctuality and reliability Communicate clearly and pleasantly with guests to understand and meet their needs Wage Range $7.50-$8.25/hour + tips Full-Time Associates Enjoy: Competitive wages Comprehensive benefits package (medical, dental, vision) Life insurance and short/long-term disability options 401(k) retirement plan Tuition assistance Discounted hotel room rates at Concord-managed properties Ongoing training and career development opportunities Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Posted 2 weeks ago

Hilton Worldwide logo
Hilton WorldwidePhiladelphia, PA
A Food and Beverage Attendant is responsible for preparing and replenishing food and beverage service in the Breakfast Restaurant in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability. What will I be doing? As a Food and Beverage Attendant, you would be responsible for preparing and replenishing food and beverage service in the Breakfast Restaurant to deliver an excellent guest experience and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Complete opening and closing side work to include, but not limited to, stocking chinaware, silverware and tableware, tending to the coffee machine and/or grinder, retrieving food and beverages from the kitchen and delivering them to the Breakfast Restaurant Retrieve and store chinaware, silverware and tableware Restock, clean and prepare the kitchen Organize and display breakfast and move chairs and tables as needed Display the bar according to established standards including, but not limited to, retrieving ice, cutting condiments, setting bottles, etc. Monitor inventory and ensure quality condition of all chinaware, tableware and silverware Respond to guest requests in a timely and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 4 days ago

Noble House Hotels and Resorts logo

Accounting Generalist - Luxury Beachfront Hotel

Noble House Hotels and ResortsFort Lauderdale, FL

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Job Description

Description

Pelican Grand Beach Resort is seeking to hire a passionate Accounting Generalist that will support the Accounting team and apply related skills to accomplish effective accounting operations.

Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please!

At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We are excited that you are considering joining Pelican Grand Beach Resort!

Come play with us!

Your job boasts with a breathtaking beautiful view of the Atlantic Ocean daily that instantly surrounds guests with a sense of old Florida grandeur.

We also offer AWESOME benefits such as:

  • 401K (and 401K matching)
  • Full-time- Paid time off
  • Full-time- Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
  • HUGE employee discounts
  • Multiple parking options
  • One free meal during your shift
  • Many recognition programs
  • Incentive programs
  • Referral programs
  • Growth opportunities

Summary

The Accounting Generalist performs day-to-day accounting activities, financial reporting and issues resolution between operations and the shared service operations. The position is responsible for reviewing and analyzing financial reports and transactions, as appropriate. This position ensures that operations are in compliance with all internal control procedures. Additional responsibilities include preparing reports, cashier activities, taking inventories, receiving & accounting as defined in the procedures.

Essential Functions and Responsibilities include but not limited to:

  • Review and verify accuracy of Night Audit work.
  • Maintain and reconcile Hotel Ledgers and all Credit Card Logs.
  • Post the City Ledger payments in the PMS (property management system), reconciling and billing all City Ledger accounts.
  • Reconciles credit card back-up to General Cashier Summary and inform Assistant Controller of any discrepancies and responds to credit card disputes.
  • Follows-up on billing and credit collection, prepares related documentation and informs Controller of any potential uncollectible accounts.
  • Assists in the preparation and distribution of reports generated by the department.
  • Answers incoming phone calls, obtains pertinent data and information necessary to assist in responding to inquiries, and directs calls to the appropriate department, as necessary.
  • Assists in the completion of special projects as assigned by the Finance Director.
  • Attend all training sessions and meetings.
  • Performs ad-hoc accounting activities in support of operations and Financial Director.

Supportive Functions and Responsibilities

  • May be required to work varying schedules to reflect business needs of the hotel.
  • Escalate problems and/or unusual matters of significance.
  • Attend all appropriate hotel meetings and training sessions.
  • Promotes and apply teamwork skills.
  • Remain current with hotel information and changes.
  • Ability to make decisions on imperfect information.
  • Agility in multi-tasking

Requirements

We are a very diverse team with a ton of personality that often celebrates our employees accomplishments.

Qualifications

  • Excellent communication skills
  • Ability to work in a team-oriented environment.
  • Must be polite, friendly, and helpful to all guests, management, and fellow employees.
  • Ability to work independently in a time sensitive environment.
  • Ability to maintain confidentially is mandatory.
  • Ability to communicate clearly, timely, and accurately.
  • Ability to develop and maintain cooperative working relationships.
  • Ability to operate basic office equipment.
  • Proficient in Windows, Excel, and PowerPoint software applications
  • Effective management, leadership, organizational and communication skills
  • Ability to work flexible schedule to include weekends and holidays.

Education

  • Associates Degree or higher in Accounting, Finance, Hospitality or other business-related field of study preferred.

Experience

  • Three + years' experience in Hospitality Accounting and or income/night audit management.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

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