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VP Management logo
VP ManagementBluefield, West Virginia
Job Summary:Bluefield, WV hotel is seeking a highly skilled and motivated Hotel Maintenance Technician to join our team in Bluefield, West Virginia. As a Maintenance Technician, you will be responsible for ensuring the proper functioning and upkeep of all hotel facilities and equipment. The ideal candidate will have excellent technical skills, strong attention to detail, and a passion for providing exceptional customer service.Compensation & Benefits:This is a full-time, hourly position with a competitive salary and benefits package, including health insurance and opportunities for professional growth and development within our organization.Responsibilities:- Perform daily maintenance tasks, such as plumbing, electrical, HVAC, and carpentry repairs, to ensure the proper functioning of all hotel facilities and equipment.- Conduct regular inspections of guest rooms, common areas, and back-of-house spaces to identify and address any maintenance issues.- Respond promptly to guest requests for maintenance and troubleshoot and resolve any issues to their satisfaction.- Maintain accurate and up-to-date records of all maintenance tasks performed, including tracking inventory and ordering supplies.- Coordinate with external contractors and vendors for specialized repairs and installations.- Adhere to all safety protocols and procedures to ensure a safe and secure environment for guests and employees.- Provide exceptional customer service to guests by promptly addressing their maintenance needs and inquiries.- Collaborate with other hotel departments to ensure timely and efficient completion of maintenance tasks.- Continuously monitor and evaluate the performance of all hotel facilities and equipment and proactively identify opportunities for improvement.Requirements:- High school diploma or equivalent, technical or trade school diploma preferred.- Prior experience in hotel maintenance or a similar role is preferred.- Strong technical skills and knowledge of plumbing, electrical, HVAC, and carpentry repairs.- Excellent problem-solving and troubleshooting abilities.- Proven ability to work independently and in a team environment.- Strong communication and interpersonal skills.- Physical stamina and ability to lift and carry up to 50 pounds.- Flexibility to work varying shifts, including evenings, weekends, and holidays.- Valid driver's license and reliable transportation.EEOC statement:VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2 weeks ago

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Opal Key Resort & MarinaKey West, Florida
We are looking to add an Overnight Hotel Security to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us to achieve our resort's mission. This position has tips opportunities. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount on Resort Outlets Hotel Discounts with OPL Friends and Family Discount Job description Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Exercise key control, process lost and found items Conduct vehicle and foot patrols of property Conduct Fire Watch when needed Promote safe work practices to include life safety inspections Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner Other reasonable duties as assigned Qualifications: High School Diploma/GED preferred but not required Excellent listening, verbal and written communications Current CPR/AED/First Aid Certification preferred This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Posted today

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Sonesta International Hotels CorporationThe Shelburne Sonesta New York, New York

$31 - $41 / hour

Job Description Summary The Security Officer is responsible for the safety and security of all our guests, employees and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters. Job Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Performs normal hotel security functions to include fire prevention and safety checks. Investigates thefts, accidents, and other incidents which occur on the property. Prevents losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity. Ensures a safe and tranquil environment for guests and employees. Assist guests and colleagues on all security and safety related enquiries. Resolves guest and employee complaints regarding safety and security matters. Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours. Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities. Completes associates forms and reports related to any accidents or issues within the premises of the hotel. Immediately report hotel deficiencies to appropriate departments for immediate repair. To perform other work related duties as assigned by Management. QUALIFICATIONS AND REQUIREMENTS : Regular and punctual attendance. Ability to adhere to the property’s grooming standards. Ability to stand and walk on a continuous basis, and run as warranted. Ability to safely operate a motor vehicle during all hours and in all weather conditions. Ability to understand and execute all safety and emergency procedures, (for example: fire, crowd control, inclement weather, and bomb threats.) Ability to understand and operate emergency equipment, (for example fire extinguishers, wheel chairs, respirators.) Ability to lift, carries, and store in overhead areas approximately 50 lbs. Ability to lift and move, in an emergency situation, an immobilized adult. Ability to bend, squat, kneel, climb (including stairs and ladder), and reach. Ability to push and/or pull approximately 75 lbs. Ability to work in extreme temperature. Ability to utilize communication equipment (for example: telephones, radios, and beepers.) Ability to communicate clearly and effectively with guests and other employees. Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner. Ability to read and write effectively. Ability to sustain direct contact with the public; must establish high degree of customer service, (smile, eye contact, positive personal presentation, etc.), and high volume interaction with guests and staff. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $31.05 - $41.40 Pay rate outlined follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Posted 1 day ago

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Springhill Suites Kansas City PlazaKansas City, Missouri
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted today

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Sioux Falls ClubhouseSioux Falls, South Dakota
Job Summary : The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. Weekends and Holidays are required as needed. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Load housekeeping carts with all necessary supplies Strip all beds in checked-out rooms and drop all dirty linens to laundry Obtain executive housekeeper’s signature on his/her work assignment sheet Vacuum, sweep, dust, and clean rooms to hotel standards and in a timely manner Inspect room for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost and found articles and maintenance problems to a supervisor Prepare rooms for guest arrivals and respond to special guest requests Record room status on work assignment sheets Other duties as assigned Qualifications Previous housekeeping experience preferred, but not required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Ability to work in a fast paced environment Must have reliable transportation About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 day ago

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Super 8Eagle Pass, Texas

$14 - $17 / hour

Hotel Maintenance Location Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Benefits: Compensation: $14-$17/hr Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted today

Backroads logo
BackroadsBerkeley, California

$23 - $29 / hour

About the Hotel Operations Team : The Hotel Operations team plays a critical role within the Trip Development Department, supporting trip design, vendor management, and logistics planning at Backroads. Comprised of contract and data administrators based in Berkeley, CA and Utrecht, Netherlands, the group partners with more than 800 luxury hotels and ship providers each year to secure accommodations for upcoming seasons. With a strong emphasis on account and relationship management, the team builds trusted, mutually beneficial partnerships that drive operational excellence and help deliver exceptional guest experiences. About the role: The Hotel Operations Interns will play a key role in supporting the Hotel Operations Team with their contracting workflow. The main responsibilities of this role include revising and editing contract documents to ensure accuracy and consistency, while also conducting data validation audits to maintain data integrity in internal systems. This role requires someone who is organized and detail-oriented, with a mind for data, Excel, and learning new systems. This role plays an important part in supporting our contract administrators and data specialists during peak season to ensure efficiency and accuracy across all documentation, systems, and workflows. What You'll be Doing: You’ll play a key role in our contracting workflow by reviewing and editing contract documents for accuracy, consistency, and quality. You’llwork to ensure data integrity, accuracy, and completion by conducting internal data validation audits and online research. You’llconduct online market research to assist with a comprehensive global hotel rate audit. You’llhave the opportunity to work on additional projects across Trip Development to support diverse research, workflows, and applications related to our trips . What You’ll Need to be Successful: Currently enrolled at an accredited university or college. Strong attention to detail, organization, and time management skills. Data orientation& critical thinking skills. Commitment to deliveringhigh -quality & caliber of work. Proactive mindset with the ability toanticipate needs and take initiative. Eagerness to learn, with a drive to explorenew ideas and build credibility. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite,notably Excel. Passion for travel and the Backroads' mission. ​ Work Environment: On-Site, Berkeley, CA 4 days in-office, 1 day work from home Full time, 40 hours per week Summer internship from early May - mid August (We are NOT flexible on this timeline) ​ Interview Process: Recruiter Screen (30-minutes) Hiring Manager Video Interview (30-minutes) Department or Team Lead Video Interview (15-20 minutes) About Backroads: At Backroads we’re passionate about connecting our guests with so many of the most beautiful places in the world. We use our four-plus decades of expertise to create exceptional biking, hiking, and multi-adventure trips in over 50 countries for people wanting a deeper and richer travel experience. We travel on land as well as by small luxury ships on active river and ocean cruises. Our trips are for all ages – including dedicated itineraries just for families. We are known for our unwavering attention to quality. We have a dynamic work environment and a strong company culture. Why Backroads: At Backroads, we value every single member of our staff, and we’re proud to offer a dynamic work environment that enables growth. Your colleagues will be some of the most dedicated, competent, active, and fun people you will ever meet. A job at Backroads is unlike any other job you will ever have – you will be challenged, you will be inspired, and you will be gratified. No matter what you do here, you will be part of something that makes us all proud – delivering authentic, enriching, and often profoundly life-changing experiences. On top of all that, we have some pretty great benefits and perks! For example our US office employees receive: Comprehensive medical, dental, and vision insurance 401(k) with company match, flex plan, and parental leave Generous paid time off, 8 paid holidays, and additional time off to go on Backroads trips! Complimentary trips and trip discounts for employees, and trip discounts for employees’ friends and family! Outdoor industry discounts and deals Alternative commuter incentives for biking, walking, carpooling, or using public transportation to get to work Wellness programs and regular lunchtime bike rides and yoga Backroads is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary Ranges: $23.08 - $28.85 At Backroads, we uphold a commitment to transparency and fairness within our hiring process, particularly regarding compensation. The salary range posted for each role applies to both employment offers and employees actively working in the role . New hires are typically offered a starting salary between the minimum and midpoint of the range to ensure there is continued opportunity for salary progression during your employment at Backroads , reflecting our commitment to rewarding ongoing dedication, high performance , and significant contributions to our team. This approach not only supports our budgeting strategy but also our intention to foster an environment that encourages long-term growth and strong relationships between Backroads and our valued employees. Our office roles are onsite in our Berkeley headquarters, unless specifically noted as 'available for remote'. We do allow one work-from-home day a week, as well as one work-from-anywhere week per year. This pay range is intended for in-person work in our Berkeley, CA headquarters. Pay ranges for remote-eligible roles will be subject to adjustment based on the geolocation of the employee.

Posted 4 days ago

Hilton Garden Inn logo
Hilton Garden InnBrookfield, Wisconsin

$11+ / hour

Hotel Breakfast Server, Hilton Garden Inn Brookfield Conference Center Join a 2025 USA Today Top Workplace Winner! Starting at $11.00/hour plus tips, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends, and Holidays Open to Early Morning shifts from 5:30 am to 12:00 pm 1 YEAR OF Restaurant or Hotel Experience Why You’ll Love Working Here The Hotel Breakfast Server position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hilton Garden Inn Brookfield Conference Center. How You’ll Make An Impact The guest-focused Hotel Breakfast Server is the first to greet our guests in the morning and engage in conversation to create a memorable and personalized experience. Prepares and replenishes breakfast items in an appealing manner Maintains a clean breakfast area by sanitizing tables, chairs, fixtures and surfaces as well as back of house kitchen area Handles the storing of food deliveries, organizes storage areas to ensure the quality of the food, and rotates food stock based on expiration Meets health and sanitation policies for federal, state, local and company standards and requirements What Success Looks Likes Ability to work early mornings Strong oral communication and interpersonal skills Strong attention to detail and excellent organizational skills Motivated to maintain an excellent customer service reputation Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Hilton Garden Inn Brookfield Conference Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $11.00 per hour

Posted 30+ days ago

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Holiday Inn Express DurangoDurango, Colorado

$16 - $17 / hour

Job Purpose: To maintain cleanliness of all spaces within the hotel. Pay Range: $16-$17 per hourSundays $1 extra per hour Benefits: $750 Hiring Bonus Full Time or Part Time Hours Available Holiday Pay Earn PTO Immediate Hotel Employee Discount at other IHG Hotels Supplemental Insurance after 90 days available. About Us: Join the dedicated team at the Holiday Inn Express Durango, a business and family-friendly hotel committed to providing exceptional guest experiences in Durango, Colorado. We pride ourselves on our friendly atmosphere, high standards of cleanliness, and we value our employees. We're Looking For: A detail-oriented and guest-focused Houseman to join our dynamic team. If you have a passion for creating sparkling clean environments and providing excellent service, we want to hear from you! Responsibilities Include: * Thorough Cleaning: Meticulously clean and prepare guest rooms and common areas in accordance with our high standards and established checklists. This includes making beds, dusting, vacuuming, mopping, sanitizing bathrooms, and replenishing amenities. * Guest Interaction: Politely and professionally interact with guests, responding to requests and inquiries in a timely and helpful manner to ensure their comfort and satisfaction. * Efficient Time Management: Work efficiently and manage time effectively to complete assigned tasks within designated timeframes, ensuring rooms are ready for new arrivals promptly. * Maintenance Reporting: Identify and report any maintenance issues or safety hazards in guest rooms or public areas. * Inventory Management: Monitor and maintain inventory of cleaning supplies and guest room amenities. What We Offer: * Competitive Starting Pay: Earn a competitive hourly wage starting at $17.00-$19.00, based on experience. * Sunday Pay Differential: Receive an additional $1.00 per hour for all hours worked on Sundays during the summer months. * New Hire Bonus: Receive a New Hire Bonus after 180 days of successful employment! $350 the first 90 days and $400 the next 90 days. * Comprehensive Benefits Package: * Health Insurance Options: Including Dental, and Vision coverage. * Supplemental Insurance: Accident and Life Insurance options available. * Paid Time Off (PTO): Enjoy paid time off to relax and recharge. * Double Pay on Major Holidays: Earn extra for your dedication on key holidays. * Employee Discounts: Exclusive discounts on hotel stays and other brand benefits. * Opportunities for Advancement: We believe in promoting from within! * Positive and Supportive Work Environment Qualifications: * Previous experience in housekeeping or a similar role is preferred, but not required. We are willing to train motivated individuals! * Strong attention to detail and a commitment to cleanliness. * Ability to work independently and as part of a team. * Excellent communication and interpersonal skills. * Ability to lift, bend, and stand for extended periods. * Availability to work [e.g., weekends and holidays] as needed. We look forward to hearing from you!

Posted 2 weeks ago

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Courtyard SpeedwaySpeedway, Indiana
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerk (Night Audit) makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk (Night Audit), you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Hotel Desk Clerk (Night Audit), you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted 2 days ago

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Hampton Inn & SuitesPhoenix Downtown, Arizona

$17+ / hour

Hotel Guest Service Representative, Hampton Inn & Suites Phoenix Downtown Join a 2025 USA Today Top Workplace Winner! Starting at $17.00 per hour, experienced candidates may qualify for a higher wageMust be able to work a mixture of 7-3pm, 3-11pm shifts 4-5 days a week including weekends and holidays Must have a minimum of 1 year of customer service and or hotel front desk experience Why You’ll Love Working Here The Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Phoenix Downtown. How You’ll Make An Impact The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow-up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Hampton Inn & Suites Phoenix Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires. Compensation: $17.00 per hour

Posted 2 weeks ago

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Hampton Inn & SuitesPhoenix Downtown, Arizona

$17+ / hour

Hotel Guest Service Representative, Hampton Inn & Suites Phoenix Downtown Join a 2025 USA Today Top Workplace Winner! Starting at $17.00 per hour, experienced candidates may qualify for a higher wageMust be able to work a mixture of 7-3pm, 3-11pm shifts 4-5 days a week including weekends and holidays Must have a minimum of 1 year of customer service and or hotel front desk experience Why You’ll Love Working Here The Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Phoenix Downtown. How You’ll Make An Impact The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow-up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Hampton Inn & Suites Phoenix Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires. Compensation: $17.00 per hour

Posted 3 weeks ago

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Azure Palm Hot Springs Resort & SpaDesert Hot Springs, California

$20 - $22 / hour

Responsive recruiter Benefits: Competitive salary Dental insurance Employee discounts Health insurance Paid time off Vision insurance 401(k) Opportunity for advancement AZURE PALM HOT SPRINGS is seeking experienced hospitality professionals with drive, enthusiasm and a professional demeanor to join our busy front desk. Full and part time positions available. Successful candidates will have 1-2 years’ experience in a customer service position, preferably in hospitality. Essential Job Requirements Excellent customer service skills Professional dress and demeanor Ability to learn a variety of software systems - must be proficient in MS Office applications Ability to multi-task and change priorities at any moment Must be proficient in math and have business writing skills Must be able to communicate clearly in English-bilingual is a plus Be knowledgeable about Greater Palm Springs offerings for visitors Make reservations, check guests in and out, make spa reservations, process paymentswith accuracy Weekends and Holidays are required Ability to work with minimal supervision Attention to detail is a must Physical Duties While performing the duties of the position, employees may be required to stand for long periods of time, occasional lifting up to 40 lbs, complete duties and tasks quickly, and be briefly exposed to noise from groups on occasion. Azure Palm offers employee discounts, medical benefits after 90 days and vacation pay and retirement options for employees after 1 year of service. Wages consummate with abilities and drive! Compensation: $20.00 - $22.00 per hour About Us Majestically perched on Miracle Hill overlooking Mt San Jacinto and the Coachella Valley, AZURE PALM HOT SPRINGS offers the complete hot springs spa experience.Only 2 hours from Los Angeles, 15 minutes from Palm Springs and 35 minutes from Joshua Tree, AZURE PALM HOT SPRINGS is a new and different hot springs experience in Desert Hot Springs. Enter through the glass doors, beyond the spacious, sunlit lobby, massive date palms shade the courtyard and twinkling firepits. Mt. San Jacinto shimmers in the distance beyond an acre of lush desert landscape featuring fresh, free flowing hot mineral spring water spilling into private mineral tubs.

Posted 5 days ago

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LINE AustinAustin, Texas
Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Free food & snacks Health insurance Paid time off Training & development Tuition assistance Vision insurance Wellness resources About our Brand More than a group of hotels, the LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture. We are seeking a dynamic Engineer to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. Responsibilities Establish and maintain good communications and team work with fellow coworkers and other departments within the hotel Ensure maintenance requests assigned to you are completed competently, with minimum disruption to hotel guests and coworkers within the assigned timeframe Ensure all log books and record sheets are correctly completed and kept up to date prior to finishing your shift Assist with maintenance operations including refrigeration, heating, plumbing, electrical, ice machines, lighting, kitchen equipment, IT/switch rooms, etc. Inspect and maintain electrical equipment such as compressors, circulation pumps, filters, outlets, thermostats and ice machines Assist with preventative maintenance and equipment maintenance in accordance with established timeframes Ensures that all standby units are readily available for operation Remain updated on all projects or activity status within the department Repair wall coverings and paint throughout the hotel Inspect, repair and replace safety equipment, fire hoses cabinets, water valves, fire extinguishers, fire escapes, etc. Maintain an appropriate variety and quantity of engineering tools and supplies Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions Ensures cleanliness and sanitation at the workplace Be familiar with all safety and emergency procedures including OSHA requirements Core Competencies High School diploma or general education degree (GED) Three (3) years related experience in hospitality or service industry preferred Strong communication skills Collaborative spirit Ethical Conduct Computer Proficiency: Microsoft Office, Opera PMS Positive Attitude Eye for Detail Problem solving abilities Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 3 weeks ago

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VP ManagementChristiansburg, Virginia
Job Summary: We are seeking a highly motivated and detail-oriented individual to join our team as a Night Audit for Christiansburg Hotel, which is managed by VP Management. As a member of our hospitality and restaurant industry, you will be responsible for ensuring the smooth operations of the hotel during the overnight hours. This individual contributor role offers a competitive salary and benefits package and is located in Christiansburg, Virginia. Compensation & Benefits: - Competitive salary based on experience - Employee discounts on hotel stays Responsibilities: - Conduct night audit procedures to balance and reconcile daily financial transactions - Process and post guest charges, payments, and adjustments accurately and efficiently - Prepare daily reports and distribute to appropriate hotel departments and management - Maintain accurate records of cash, credit, and debit transactions during shift - Respond to and resolve guest inquiries and concerns in a timely and professional manner - Collaborate with other hotel departments to ensure guest satisfaction and hotel standards are met - Follow all safety and security procedures and report any potential hazards or incidents - Assist with other front desk duties and projects as needed Requirements: - High school diploma or equivalent; college degree in hospitality or related field preferred - 1-2 years of experience in hotel front office or accounting position - Proficient in Microsoft Office and property management systems (PMS) - Strong communication and customer service skills - Ability to work independently and handle multiple tasks with attention to detail - Flexibility to work overnight shifts and weekends as needed - Must be able to lift up to 25 pounds and stand/walk for extended periods of time - Knowledge of hotel policies, procedures, and regulations is a plus EEOC Statement: Christiansburg Hotel at VP Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, or any other characteristic protected by law. We are committed to providing a diverse and inclusive work environment for all employees.

Posted 30+ days ago

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Guest ServicesNaples, Florida

$17+ / hour

Compensation Amount: 16.50 USD Hourly Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel team members to ensure every guest experiences superior customer care. Responsibilities include checking guests in and out, assigning rooms, accommodating special requests, cash handling duties, answering phones professionally and ensuring the guests have an enjoyable and pleasant stay. Job Description: ESSENTIAL FUNCTIONS Welcome guests to the hotel and assist them with check-in and check-out processes Manage reservations and bookings Respond to guest inquiries and provide accurate information and recommendations about the hotel's facilities and services Address guest complaints and resolve issues in a timely and professional manner Process payments and maintain accurate records Coordinate with other departments to ensure guests' needs are met Maintain a clean and organized front desk and lobby area PHYSICAL AND MENTAL REQUIREMENTS Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. Ability to stand for the entire work day and to climb steps regularly. Constantly communicates and receives verbal communication with other employees in a fast-paced environment. Physical presence at the job site is essential to perform job duties. EQUIPMENT USED Typical office equipment (computers, phone system, fax, copiers, scanners, among others). Reservations system. POS system. B enefits include a competitive salary, Paid Time Off (PTO), Paid Holidays, and for qualifying team members. Health/Medical, Dental and Vision benefits. In addition, you will instantly have the Team Member and Family Travel Program, which provides reduced hotel room rates at many Hilton Family of Brands hotels. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Posted 2 weeks ago

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VP ManagementDundee, Michigan
IMMEDIATELY HIRING: Job Summary: The Housekeeping Dundee MI Hotel is seeking a highly motivated and detail-oriented individual to join our team as a Full Time Housekeeping Associate. This individual will be responsible for maintaining a high standard of cleanliness and organization throughout the hotel, ensuring a positive and welcoming experience for our guests. Compensation & Benefits: This is a Full-Time position with a competitive salary within the hospitality/restaurant industry. Along with a competitive salary, this role also includes opportunities for advancement within the company. Responsibilities: • Clean and maintain guest rooms, public areas, and other designated areas of the hotel according to established standards. • Change bed linens, towels, and replenish amenities in guest rooms. • Stock and maintain housekeeping carts with necessary supplies and amenities. • Report any maintenance issues or safety hazards to management. • Respond to guest requests and inquiries in a timely and courteous manner. • Follow all company safety and security policies and procedures. • Maintain a professional and friendly demeanor at all times. Requirements: • High school diploma or equivalent. • Previous experience in housekeeping or a related field preferred. • Strong attention to detail and ability to work efficiently in a fast-paced environment. • Ability to lift, push, and pull up to 50 pounds. • Flexibility to work weekends and holidays as needed. • Must be legally authorized to work in the United States. EEOC Statement: VP Management is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on merit, qualifications, and business needs. We are committed to providing a work environment free from discrimination and harassment and will not tolerate such behavior from our employees or guests. We encourage applicants of all backgrounds to apply for this position.

Posted 30+ days ago

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ROI Hospitality DevelopmentAlexandria, Minnesota
Hotel Sales & Front Office Manager Holiday Inn Express & Suites Alexandria, MN What's in it for you? Competitive compensation package with bonus plan Hotel discount at locations worldwide Paid time off and holiday pay incentives Professional development and growth opportunities 401(k) available for all associates Full benefit options available (medical, dental, and vision insurance) About this job: ROI Hospitality is looking for an energetic, positive, tenacious Sales Manager to plan sales strategies and increase revenue/occupancy levels at our Holiday Inn Express & Suites Alexandria. This dual role will also act as Front Office Manager and assist the General Manager with the supervision of the Front Desk. Sales Responsibilities: Solicit, sell, and promote hotel to both group and transient customers. Work closely with the Regional Director of Sales and General Manager to maximize revenue and total occupancy. Assist in the overall success of hotel operations and revenue management practices. Perform telemarketing calls, outside sales calls, sales blitzes & written correspondence to solicit business. Create effective sales proposals and conduct property site tours for prospective clients. Negotiate and generate contracts to achieve maximum profit potential while satisfying client needs. Cultivate and maintain positive client relationships to promote repeat and referral group business. Maintain an active sales pipeline with a targeted goal of 60+ qualified in-person, telephone, or written correspondence sales calls every two weeks; Participate in Regency’s SalesRev Program. Manage hotel advertising and social media campaigns. Perform administrative duties including updating sales CRM system, producing sales and activity reports, maintaining account and contact information, entering tentative/confirmed room blocks. Represent the hotels at conventions, tradeshows, and networking events. Maintain awareness of trends in the marketplace, strengths/weaknesses of the competition and product/service knowledge. Be a team player and an active contributor to hotel operations; Assist with special projects as assigned. This position will require occasional travel within the hotel market. Front Office Responsibilities: Manage the front desk department and oversee hiring, training, and scheduling staff. Ensure the front desk is run in a professional manner in accordance with management company and hotel policies. Assist the front desk during busy periods and staff shortages, including nights and weekends. Ensure the efficient operation of the hotel in the absence of the General Manger. Assist with budgeting, forecasting and inventory controls. Qualifications: Candidate must have 3+ years of hotel sales experience. Highly motivated and target driven with a proven track record in closing sales. Prefer previous experience with hotel sales and IHG PMS systems (Opera, Hotel Key, Merlin, Delphi). Exceptional relationship management, time management and organizational skills. Positive, team focused and guest service centered attitude. Proven ability to collaborate and build strong relationships to drive partner satisfaction and growth. Skilled in Microsoft suites of products (Word, Excel, Outlook). Professional demeanor and appearance.

Posted 5 days ago

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Raymond Management CompanyLiberty Township, Ohio

$14 - $15 / hour

Position : Guest Service Representative / Front Desk Starting Salary Range: $14.00-$15.00/hour or more based on experience. Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type : Full-Time Application Deadline: November 28, 2025 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We’re looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: • Paid vacation, sick, bereavement, & jury duty• Holidays paid at time & ½ when worked• Travel with hotel room discounts• Teammate referral bonuses• Paid time off to volunteer in your community• Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: • Affordable health, dental, & vision plans for you and your family• Low-cost accident, critical illness, & hospital coverage• Flexible spending plans options• 401(k) retirement plans with company contribution What You’ll Do: • Serve as the first point of contact for our guests, creating a positive and welcoming experience.• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We’re Looking For: • A friendly, positive attitude with strong customer service skills.• Ability to multitask and work well in a fast-paced environment.• Strong communication skills and a professional approach to solving guest concerns.• Basic computer skills and the ability to stand for extended periods.• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and well being. ¿Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento : Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibless para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora.• Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.• Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.• Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.• Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: • Una actitud amigable y positiva con sólidas habilidades de servicio al cliente.• Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.• Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.• Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.• Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 2 weeks ago

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Crescent CareersReston, Virginia
Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented General Accountant for the grand opening of JW Marriott Reston Station this Fall! Join the opening team of the first JW Marriott in Virginia! Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options. The hotel features 247 rooms spread across 12 floors, setting a new standard for luxury accommodations in the DMV area. With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20-foot ceilings and plenty of natural light from floor-to-ceiling windows and a large skylight. The JW Residences occupy the remaining 16 floors. This impressive architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond. We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with: Generous compensation package An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Discounts with our Crescent managed properties in North America for you & your family members What will you be doing? Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up. Record department administration phone calls and inform the Director of Finance of any potential concern. Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform the Director of Finance of any potential uncollectible accounts. Reconcile credit card back-up to General Cashier Summary and inform the Director of Finance of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards. Set up new accounts in accordance with established credit policy. Assist in reconciling open account status items. Input General Cashier Summary and maintain binder. File and distribute credit card cancellations, bulletins and credit warnings. Process and follow-up on all returned checks accepted as cash payment. Record General Ledger and City Ledger reconciliations. Verify that purchasing procedures are followed, i.e.: purchase order price compared to invoice price, purchase order quantity compared to invoice quantity, ensure that the purchase order number is valid. Maintain an accurate, up to date Purchase Order Log. Route invoices with purchase order attached to department heads and Executive Committee members for approval. Ensure account coding is accurate, and all invoices are being returned on a timely basis. Process all approved invoices for payment -- ensure all appropriate signatures and back-up attached. Pay all hotel invoices in a timely manner- ensuring accuracy of amount paid, account coding, invoice extension and that all discounts are taken. Handle all vendor inquiries and reconcile vendor statements. Maintain open invoices file, paid invoices file and voided check file in an organized and up-to-date manner. Interface checks and submit a log of all manual checks to the Director of Finance. Other job functions Comply with attendance rules and be available to work on a regular basis. Perform any other accounting duties for both the hotel and residences as may be assigned. REQUIRED SKILLS AND ABILITIES: An Accounting background (either education or experience), IT knowledge is a plus. Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Minimum 2 years experience in Accounts Receivable and Lightspeed. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of all applicable federal, state and local health and safety regulations. Ability to grasp, lift, carry or transport up to 50 pounds. Ability to operate various food and beverage equipment present at a function. Ability to set realistic goals and standards. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 1 week ago

VP Management logo

Bluefield WV Hotel Maintenance Technician

VP ManagementBluefield, West Virginia

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Job Description

Job Summary:Bluefield, WV hotel is seeking a highly skilled and motivated Hotel Maintenance Technician to join our team in Bluefield, West Virginia. As a Maintenance Technician, you will be responsible for ensuring the proper functioning and upkeep of all hotel facilities and equipment. The ideal candidate will have excellent technical skills, strong attention to detail, and a passion for providing exceptional customer service.Compensation & Benefits:This is a full-time, hourly position with a competitive salary and benefits package, including health insurance and opportunities for professional growth and development within our organization.Responsibilities:- Perform daily maintenance tasks, such as plumbing, electrical, HVAC, and carpentry repairs, to ensure the proper functioning of all hotel facilities and equipment.- Conduct regular inspections of guest rooms, common areas, and back-of-house spaces to identify and address any maintenance issues.- Respond promptly to guest requests for maintenance and troubleshoot and resolve any issues to their satisfaction.- Maintain accurate and up-to-date records of all maintenance tasks performed, including tracking inventory and ordering supplies.- Coordinate with external contractors and vendors for specialized repairs and installations.- Adhere to all safety protocols and procedures to ensure a safe and secure environment for guests and employees.- Provide exceptional customer service to guests by promptly addressing their maintenance needs and inquiries.- Collaborate with other hotel departments to ensure timely and efficient completion of maintenance tasks.- Continuously monitor and evaluate the performance of all hotel facilities and equipment and proactively identify opportunities for improvement.Requirements:- High school diploma or equivalent, technical or trade school diploma preferred.- Prior experience in hotel maintenance or a similar role is preferred.- Strong technical skills and knowledge of plumbing, electrical, HVAC, and carpentry repairs.- Excellent problem-solving and troubleshooting abilities.- Proven ability to work independently and in a team environment.- Strong communication and interpersonal skills.- Physical stamina and ability to lift and carry up to 50 pounds.- Flexibility to work varying shifts, including evenings, weekends, and holidays.- Valid driver's license and reliable transportation.EEOC statement:VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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