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Shakopee Mdewakanton Sioux Community logo
Shakopee Mdewakanton Sioux CommunityPrior Lake, MN
Does the chance to meet new people from across the country excite you? Come join us as a hotel front desk attendant! You will be the first person they talk to as they check into our premier casino and entertainment destination. Enjoy weekly pay, free uniforms, and heath benefits. Starting pay up to $18.00 an hour with a $1,000 signing bonus. Based on shift. Job Overview: Provide guest service in line with SMSC GE's culture of Purpose, Vision, and Values. Assists guest in the front office by performing check-in and check-out functions. Collects payment on all transactions. Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment. Uses effective sale tactics to upsell hotel offerings. The schedule for this role is 10:30pm-7am with weekends needed. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: Mystic Lake Casino Hotel and Little Six Casino are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center to natural grocery stores and fitness centers, our enterprises help drive the local economy. SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota. We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We're always looking for talented people to join our community. You'll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers. Job Requirements: Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job: Minimum one year guest service and cash handling experience. Ability to speak, write and read English clearly. Ability to communicate with a diverse population. Working knowledge of basic computer operation.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityLansing, MI
Now Hiring Laundry Attendants: Pay scale: $16-$16.50/hour. Our "Heart of the House" Associates keep our Guests coming back! You are the key contributors to keeping our hotel clean, fresh, and sparkling every day! Role Responsibilities: Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Posted 3 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Santa Barbara, CA
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay for this position is $95,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. JOB SUMMARY The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. DUTIES AND RESPONSIBILITIES Financial and Business Systems Management Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. Demonstrates the ability to improve the financial performance and profitability of the account Understands the contractual agreement and recognizes ways to maximize opportunities Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping Ensures that forecasts, payroll and accounting reports are on time and accurate Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures Human Resources Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location Fosters an environment that retains talented associates Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews Sees that new associates get off to the right start through proper orientation and on-the-job training Recognizes great performance and provides opportunities for top performers to learn and grow Recognizes where the team and individual performers need to improve and properly trains and coaches Identifies talent and helps develop future leaders for the organization Conducts regular performance appraisals and provides feedback and coaching for all direct reports Holds effective associate meetings and ensures that shift huddles happen on every shift Practices positive discipline and provides accurate and timely performance documentation Delegates by allocating decision making and other responsibilities appropriately and effectively Service Management Ensures that the guest/patient service experience is delivered consistently on all shifts Efficiently allocates labor resources to support service delivery Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels Understands the client's service standards and effectively integrates Towne Park's standards to complement them Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results Client Relations Management Develops cohesive working relationships with the clients' staff members Maintains regular meeting rhythms and communication channels with the client and follows through on commitments Knows when to be present at the site and maintains a high level of visibility Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. Systems and Standards Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures Trains others or sees that they are trained to properly use the systems provided Maintains a clean, neat work environment Completes all tasks in a timely manner as instructed by the Area/District Manager Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers Treats clients and associates with courtesy, respect and dignity Maintains strict confidentiality related to associate and client information Safety and Risk Management Understands and follows safety and security procedures Practices preventative safety procedures as set forth by Towne Park Reports all accidents and incidents to the Area/District Manager immediately Uses only equipment trained to use and operates all equipment in a safe manner Reports all potential high risk areas and safety concerns to the Area/District Manager Ensures all associates have been adequately trained in safety and loss prevention procedures Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations Promptly responds to any concerns regarding workplace safety Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation Sales Responsibilities: Maintains relationships with present client to obtain references and leads for new opportunities Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. KNOWLEDGE, SKILLS AND ABILITIES Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Demonstrated work ethic, drive, energy, and persistence to achieve goals Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails QUALIFICATIONS Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience Knowledge of general business practices including accounting, human resources and customer service Must be able to drive manual transmission Must have and maintain a valid driver's license and clean driving record For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances Working extended hours, including evenings and weekends are required. Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 4 days ago

Concord Hospitality logo
Concord HospitalityPittsburgh, PA
Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers! Responsibilities: Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. Maintaining security of your equipment, key and supplies issued to you. Reporting lost and found articles to your supervisor. Respond to guest requests in a friendly and timely manner. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. ¿Estás listo para comenzar un camino con Concord? ¿Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti! Concord Hospitality está contratando amas de llaves! Responsabilidades: Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel. Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado. Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc. Mantener la seguridad de su equipo, llaves y suministros que se le entreguen. Informar artículos perdidos y encontrados a su supervisor. Responda a las solicitudes de los huéspedes de manera amistosa y oportuna. Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios. Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality.

Posted 3 weeks ago

Concord Hospitality logo
Concord HospitalityLansing, MI
We're Hiring: Executive Sous Chef | Salary: Competitive Are you a culinary leader ready to bring your passion, creativity, and expertise to the next level? Join our dynamic, high-performing kitchen team where excellence, innovation, and leadership are always on the menu! We're looking for an Executive Sous Chef who thrives in a fast-paced, collaborative environment and is ready to lead with purpose. If you're passionate about mentoring teams, delivering consistent culinary excellence, and growing with a company that truly values its people-this is the opportunity for you. What You'll Do: Lead & Inspire: Support the Executive Chef in overseeing all aspects of kitchen operations, while stepping in as second-in-command and leading the team with confidence and clarity. Train & Develop: Coach kitchen associates at all levels-from new hires to seasoned line cooks-in techniques, presentation, and kitchen best practices. Help build a pipeline of future culinary leaders. Drive Culinary Excellence: Ensure every dish is crafted with precision and care, following recipes and maintaining the highest quality standards in both preparation and presentation. Operational Mastery: Manage scheduling, inventory, and vendor relationships. Keep accurate kitchen records and assist with food cost control, portioning, and menu planning. Uphold Standards: Champion food safety, cleanliness, and sanitation throughout all kitchen areas in compliance with health and safety regulations. Problem Solve & Innovate: Be a go-to leader who anticipates and resolves kitchen issues efficiently. Bring creative ideas to elevate guest experiences and improve kitchen workflow. Team Culture: Promote open communication, recognition, and a positive kitchen culture that reflects Concord's values of teamwork, respect, and inclusion. Salary & Benefits: Salary: Competitive, based on experience and qualifications Full-Time Benefits Include: Medical, Dental & Vision Plans Life Insurance, Short/Long-Term Disability 401(k) with Company Match Tuition Assistance Program Discounted Room Rates at Concord Hotels Ongoing Training & Career Development Work-Life Balance in a Supportive and Fun Culture Why Join Concord Hospitality? At Concord, our "Associate First" philosophy means we invest in our people-from interns to executives. We celebrate diversity, encourage innovation, and prioritize work-life balance. When you join Concord, you're joining a company that's built on: Quality. Integrity. Community. Profitability. FUN. We don't just talk about culture-we live it. Our associates say it best with our national cheer heard across North America: "We Are Concord!" Ready to lead in the kitchen and make your mark? Apply now and take the next step in your culinary leadership journey.

Posted 4 weeks ago

Encore logo
EncoreKansas City, MO
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. Ensure all known opportunities are in CRM and completely accurate and updated at all times. See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications BS/BA or 1+ years of Encore or equivalent experience required 1 year technology sales or hospitality experience preferred Prior sales experience in audiovisual is a plus Knowledge of hospitality industry and sales processes preferred Technical aptitude and computer proficiency required Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 4-5 hours per day Standing: 2-3 hours per day Walking: 2-3 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 0-1 hour per day Climbing: 0-1 hour per day Grasping: 0-1 hour per day Lifting Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Carrying Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Continuously Peripheral Vision: Continuously Depth Perception: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs*: Occasionally Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupJacksonville, FL
What You'll Do: Can't sit still? Hate the idea of sitting at a desk all day? Want to get your start in the Food and Beverage industry? The Runner is an excellent answer to all three questions! With your capable hands, you'll provide both excellent service to our guests and support to our service staff. Here are a couple of the tasks you'll be completing on a daily basis: Prepare dining room for guests by cleaning and setting tables. Transport all dirty tableware from the dining room to dishwashing area for proper cleaning. Monitor and maintain table settings by removing dishes as they are completed, replenish drinks and utensils, clean spills and attend to guest requests Support and collaborate with service staff by setting up and replenishing condiments, assist with delivering food, retrieve supplies as required, and organize and clean all stations. Where You've Been: We're looking for someone with a high school diploma or equivalent. While previous food and beverage experience is a plus, it is not required. What we really want is someone capable of thinking on their feet and able to keep up in high-pressure situations. If that sounds like you, go ahead and apply. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

C logo
Courtyard NoblesvilleNoblesville, Indiana
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerks (Night Audit) makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk (Night Audit), you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Hotel Desk Clerk (Night Audit), you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted today

C logo
Choice Hotels Int. Inc.San Diego, CA
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. Country Inn & Suites by Radisson, San Diego North 5975 Lusk Blvd San Diego, CA 92121 We are seeking a fast, fun, and friendly candidate for our full time Front Desk Agent role. Compensation range starts at $20.00 per hour, based upon experience and interview criteria, with health benefits and potential for growth into a Supervisor role. Our Front Desk Agents are an essential part of our customer service team. In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas. Must be at least 21 years of age and able to drive a company vehicle. What We Provide: Employee and family discounts on thousands of hotels Health Benefit programs 401k retirement matching program Commission on upsells, paid bi-weekly with regular salary Consistent Scheduling Free Parking Responsibilities: Greeting and engaging all guests while taking personal action to accommodate their individual needs Creates an unending energetic environment for our guests and team members Reviews all guest reservations and plans their accommodation accordingly Processes financial transactions and arranges special billing needs when necessary Keeps current on activities, events, and meetings occurring throughout the hotel and in the local area Manages all guest concerns or requests diligently and without hesitation Personally chauffeuring guests to and from various locations in the immediate area using the company van Maintains an "Everyone Sells" vision while driving hotel revenues through upsell efforts Communicates effectively with all hotel departments to guarantee a seamless guest experience Prepares daily logs summarizing communications for management and other shifts Responsible for answering and fielding all calls to the hotel, both internal and external Maintains the confidentiality and respect of our patrons Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed Driving guests to and from nearby offices with the Hotel Shuttle while following all state and company guidelines Requirements: Must be at least 21 years of age Valid drivers license and clean driving record Must be at least 21 years of age Valid drivers license and clean driving record Self confidence Strong computer skills Ideal candidate will have a minimum of 1 to 2 years of hotel, restaurant, retail, or other work experience in a similar customer focused environment Reliable transportation Opera PMS experience is a benefit but not a requirement Strong verbal, written and interpersonal skills Strong attention to detail Commitment to exceptional service in any situation Ability to maintain a positive and professional attitude when handling all situations Adhere to the policies and procedures of the hotel Ability to work a flexible schedule including holidays and weekends Physical Requirements: Occasional lifting of up to 50 pounds Ability to stand for long periods of time Ability to hear with 100% accuracy with correction Ability to stand and exert well paced mobility for an eight (8) hour shift Ability to lift, pull, push up to 70 pounds on an ongoing basis Must be able to squat, bend, kneel and twist on an ongoing basis Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

Posted 30+ days ago

Strategix Management logo
Strategix ManagementGadsden, AL
Description Position Summary The Hotel Lodging Instructor provides tailored career technical training instruction in area of specialty to facilitate student program completion and credential attainment. Essential Functions Develop lesson plans in accordance with Job Corps training achievement records (TARs) and uses a variety of instructional methods to support student learning and development of employability skills. Maintain discipline and manage the learning environment to ensure quality and safety conducive to instruction and learning. Maintain strict accountability of students during the training day, take attendance in real time in the Center Information System (CIS) each class period, and assist students to report to the appropriate class when needed. Maintain strict compliance with data integrity standards in the completion of TARs and credentials and update TARs weekly as progress is made. Collaborate with academic instructors to provide contextual learning and applied academic lesson plans. Participate on the career management team (CMT) to evaluate student progress, provide regular feedback on goals, achievements, and career success skills, and project students for completion. Support the Zero Tolerance policy and center Behavior Management Plan to promote a safe environment and cooperate with center leadership to record student incidents in the appropriate systems. Proactively rewards students for achievements and positive behavior and enters positive incident reports in CIS. Participates in ongoing professional development and maintains professional knowledge of area of specialty to enhance student learning and employability. Monitor supplies, equipment and instructional materials and submits work orders, purchase orders and requests to management in a timely manner. Participate on the center workforce council and network with employers to promote student placement opportunities. Participate in the student scheduling process and recommend adjustments to best meet student needs. May utilize GSA vehicles to transport students to off-site learning and employment opportunities, appointments, and as needed for retrievals and other center-related needs. Participate in department meetings and all mandated PRH and Strategix training. Maintain accountability of staff, students, and property and adhere to safety practices. Promote a harassment-free environment. Utilize information systems and handle student data in strict adherence to Job Corps and Strategix policies to protect student's personally identifiable information (PII) and reduce network security threats. Adhere to and model Strategix servant leadership culture values: Honor Others, Inspire Vision, Choose Integrity, People First, Balance Focus with Flexibility, Serve with Humility, and Innovate and Disrupt. We are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Requirements Qualifications and Experience Minimum Certified, licensed, or accredited by the state in the career technical training specialty or accredited by a professional trade organization and two years of instructional experience. Excellent customer service and conflict resolution skills. Information technology proficiency including MS Office. Unless waived by management, a valid driver's license in the state of employment with an acceptable driving record is required. Preferred Bachelor's degree and three years of instructional experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This job description is not intended to be all-inclusive. Employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate with or without notice. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, operate a computer, hand-held learning device and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to outdoor weather conditions ranging from cool in Winter to extreme heat in the Summer and Fall months, and occasional poor air quality. The noise level can vary from moderate to loud.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.San Francisco, CA
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Account Manager directly oversees one Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $95,000 - $105,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. JOB SUMMARY The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. DUTIES AND RESPONSIBILITIES Financial and Business Systems Management Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. Demonstrates the ability to improve the financial performance and profitability of the account Understands the contractual agreement and recognizes ways to maximize opportunities Demonstrates the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping Ensures that forecasts, payroll and accounting reports are on time and accurate Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures Human Resources Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location Fosters an environment that retains talented associates Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews Sees that new associates get off to the right start through proper orientation and on-the-job training Recognizes great performance and provides opportunities for top performers to learn and grow Recognizes where the team and individual performers need to improve and properly trains and coaches Identifies talent and helps develop future leaders for the organization Conducts regular performance appraisals and provides feedback and coaching for all direct reports Holds effective associate meetings and ensures that shift huddles happen on every shift Practices positive discipline and provides accurate and timely performance documentation Delegates by allocating decision making and other responsibilities appropriately and effectively Service Management Ensures that the guest/patient service experience is delivered consistently on all shifts Efficiently allocates labor resources to support service delivery Works with the Area/District Manager and Human Resources to forecast and plan for seasonal variances in business to ensure proper staffing levels Understands the client's service standards and effectively integrates Towne Park's standards to complement them Is knowledgeable of the client's service metrics/measurements and ensures Towne Park is helping to drive results Client Relations Management Develops cohesive working relationships with the clients' staff members Maintains regular meeting rhythms and communication channels with the client and follows through on commitments Knows when to be present at the site and maintains a high level of visibility Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations Capitalizes on opportunities to grow Towne Park's business by building client loyalty and creates a net promoter of Towne Park. Systems and Standards Fully understands and utilizes the systems provided by Towne Park to control assets and expenditures Trains others or sees that they are trained to properly use the systems provided Maintains a clean, neat work environment Completes all tasks in a timely manner as instructed by the Area/District Manager Cooperates with management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers Treats clients and associates with courtesy, respect and dignity Maintains strict confidentiality related to associate and client information Safety and Risk Management Understands and follows safety and security procedures Practices preventative safety procedures as set forth by Towne Park Reports all accidents and incidents to the Area/District Manager immediately Uses only equipment trained to use and operates all equipment in a safe manner Reports all potential high risk areas and safety concerns to the Area/District Manager Ensures all associates have been adequately trained in safety and loss prevention procedures Ensures claims are reported timely and accurately and cooperates with the Risk Management department to resolve claims Consistently follows the progressive disciplinary process to hold associates accountable for at-fault claims and safety violations Promptly responds to any concerns regarding workplace safety Follows the procedures for reporting on-the-job injuries and works with Human Resources to effectively manage worker's compensation cases Adheres to Towne Park employment and payroll policies and procedures to limit exposure to employment claims and litigation Sales Responsibilities: Maintains relationships with present client to obtain references and leads for new opportunities Keeps leadership and sales teams advised on known changes to Ownership Groups/Management Companies or Brand changes Advises Leadership and Sales of any changes in position at the client location. Specifically, name, where they came from, where they are going Monitors existing client's business in order to be aware of and report to Area/District Manager any construction, expansion, or changes in the current business that could lead to internal growth opportunities. KNOWLEDGE, SKILLS AND ABILITIES Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines Demonstrated work ethic, drive, energy, and persistence to achieve goals Ability to maintain stability, dependability and professionalism when faced with changing and difficult situations Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails QUALIFICATIONS Associate's degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience Knowledge of general business practices including accounting, human resources and customer service Must be able to drive manual transmission Must have and maintain a valid driver's license and clean driving record For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate is regularly required to run; stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift and/or move up to 50 pounds frequently and up to 75 pounds occasionally. Must be able to push and pull 75 pounds frequently and 100 pounds occasionally. Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances Working extended hours, including evenings and weekends are required. Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityWest Palm Beach, FL
Job Title: Night Auditor - Full Time Location: The Ben, West Palm Beach, Autograph Collection Position Type: Full-Time About The Ben Hotel At The Ben, West Palm Beach, every corner tells a story. Part of Marriott's Autograph Collection, our hotel is inspired by the legendary Byrd "Birdie" Dewey and her famed Ben Trovato Estate-a place where elegance, creativity, and individuality converged. Today, The Ben carries that spirit forward, blending sophisticated design with a warm, story-rich atmosphere that makes every guest feel both enchanted and at home. Perched on the waterfront, The Ben offers sweeping views of the marina and the Intracoastal Waterway, where the rhythm of the tides meets the city's vibrant energy. Guests can savor bold flavors at Proper Grit, our signature whisky and supper club-inspired restaurant, or rise to the city's only water-facing rooftop lounge, Spruzzo, where Mediterranean tapas, handcrafted cocktails, and panoramic sunsets create moments that linger long after the night ends. By day, our rooftop heated saltwater pool and cabanas invite relaxation under the sun. By night, the hotel transforms into a serene haven, where every detail-from personalized service to artful décor-reflects a commitment to excellence. With versatile meeting spaces, bespoke experiences, and a team devoted to anticipating guest needs, The Ben turns ordinary stays into unforgettable stories. Here, every experience lives up to our promise: "Exactly Like Nothing Else." Explore the story at www.thebenwestpalm.com Position Overview As Night Auditor at The Ben, you are entrusted with preserving the rhythm of guest experiences through the night. You will balance the artistry of refined hospitality with meticulous financial oversight, managing nightly audits, reconciling transactions, preparing executive reports, and serving as the overnight ambassador for all guest needs. Every interaction, report, and decision reflects the elevated standards and unique character of our hotel. Key Responsibilities Greet late-night arrivals with warmth, professionalism, and personalized attention that anticipates their needs. Conduct nightly audits with precision, reconciling hotel revenue activity according to company standards. Prepare and distribute detailed reports for executive review, including revenue summaries, daily transactions, and occupancy breakdowns. Respond to guest requests with elegance, offering thoughtful solutions and tailored recommendations. Monitor property security to ensure a safe, serene, and inviting environment. Execute wake-up calls, transportation arrangements, and special requests with poise and timeliness. Maintain cleanliness and organization of the lobby, front desk, and adjacent guest areas, reflecting The Ben's standards of luxury. Communicate guest preferences, notable events, and operational insights to morning leadership for seamless service continuity. Protect guest confidentiality and financial records with integrity and discretion. Serve as a gracious brand ambassador, embodying The Ben's dedication to excellence and guest satisfaction. Qualifications & Experience Prior experience in luxury hospitality or a 4- or 5-star hotel preferred. Proficiency in property management systems (Opera, SynXis, or similar). Exceptional attention to detail, organization, and accuracy in financial reconciliation. Polished communication skills and professional demeanor. Ability to work independently and maintain composure under pressure. Flexible availability including overnight shifts, weekends, and holidays. Physical & Working Conditions Ability to remain on feet for extended periods. Occasionally lift and carry items up to 25 pounds. Work performed in a hotel environment, interacting with guests and internal departments. Why Work at The Ben and Concord Hospitality? Competitive Wages & Benefits: Comprehensive medical, dental, vision, life insurance, ST/LT disability, 401K, tuition assistance, discounted stays at Concord-managed hotels. Growth & Development: Access to training, professional development, and career advancement opportunities. Culture: Built on Concord's five Cornerstones-Quality, Integrity, Community, Profitability, and Fun-our environment empowers associates to thrive while delivering exceptional hospitality. Engagement: On-property events, team recognition, and a supportive culture make every day enjoyable. Equal Opportunity Employer The Ben and Concord Hospitality are proud to be EEO employers (M/F/D/V) and maintain a drug-free workplace.

Posted 3 days ago

Towne Park Ltd. logo
Towne Park Ltd.Cleveland, OH
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15-$17 per hour daily cash tips. Work Schedule: The work schedule for this position is Open Availability Required. Must be able to work Weekends. Shift Hours are 10:30PM - 7:00AM. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 30+ days ago

B.F. Saul Company Hospitality logo
B.F. Saul Company HospitalityTysons Corner, VA
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down bar after service/event has concluded. Ensures exceptional guest service and creates an inviting bar atmosphere. Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction. Responsibilites Guest Service/Point of Sale: Greets all guests in a courteous and friendly manner. Accurately and quickly takes, prepares and delivers beverage orders according to standards. Responds to guests needs and provides the highest level of quality service. Effectively operates micros operating system and cash register. Follows all B. F. Saul Company Hospitality Group and brand cash handling/POS procedures to ensure accurate closing of all guest checks. Bartender Duties: Dispenses appropriate levels of alcohol; prepares drinks to recipe and B. F. Saul Company Hospitality Group /brand standards. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Consistently checks guests' identification and monitors guest's consumption of alcoholic beverages to ensure compliance with state and local liquor laws. Assists other associates as needed to ensure guest needs are met. Bussing/Cleaning: Responsible for disposal of garbage, picking up trays, re-stocking barware, and clearing/wiping down bar. Transfers dirty glassware to the dish room, and polishes clean glassware. Paperwork: Completes all required paperwork accurately and in a timely manner. Completes beginning and end of shift inventory, and other responsibilities as needed. Safety/Risk Management: Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group / brand, local, state and federal regulations. Responsible for maintaining sanitation and cleanliness of the bar and storeroom. Follow all B. F. Saul Company Hospitality Group /brand procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self /Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group /brand grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy. Miscellaneous/Other Duties: Completes all required side work, and takes initiative to jump in wherever necessary. Works as a team player and actively contributes to the success of the guest experience. Qualifications Education: High school diploma/GED or equivalent experience required. Experience/Knowledge/Skills/Abilities: TIPS or CARE beverage service certification desired, or the ability to obtain certification is required. Must have one or more years of previous bartending experience or Bartender certification. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest's needs and complete required paperwork. Physical: Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift. Preferred Experience Experience/Knowledge/Skills/Abilities: Prefer one or more years of previous bartending experience and Bartender certification. B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled

Posted 30+ days ago

Jamul Casino logo
Jamul CasinoJamul, CA
At Jamul Casino, we are committed to providing a genuinely fun experience for our valued guests, and our Slot Team plays a pivotal role in exemplifying our Service Commitment. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide friendly, fast, and helpful customer service to all guests and team members. Accurately cash tickets and break bills for Signature Club Guests. Maintain clear and open communications with guests and managers/supervisors. Be knowledgeable of players' club and encourage guest participation. Respond to machine tilts, malfunctions and determine if maintenance is needed. Perform complex maintenance/repairs on slot machines. Accurately logs machine outages for Technical Leads Fill ticket printers and stock ticket paper. Respond to machines with jackpot and determine if jackpot is valid. Work to build relationships with existing guests and work to foster relationships with new guests. Knowledgeable of slot machine payouts and basic functions of slot machines. Develop thorough knowledge of all game functions, to include all bonus features. Be able to explain all games to the guests. Count and verify wallet Participate in and promote marketing events. Ability to use two-way radios and always maintain professional radio etiquette. Meet departmental and company policy of uniform, appearance and grooming requirements. Meet attendance guidelines. Maintain cleanliness and organization of assigned work areas. Perform all job duties in a safe and responsible manner. Proactively serve non-alcoholic beverages to customers. Notify your supervisor if you need assistance, require additional help, or observe suspicious activity. Assists with Slot Projects and EGM Moves Attend all departmental and company training programs or meetings as directed. Must adhere to regulatory, department and company policies. Other tasks and responsibilities as assigned. Requirements / Qualifications / Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent Must be proficient in Microsoft applications. Excellent written/verbal communication skills. Excellent customer service skills. Able to handle multiple tasks, flexible and positive when adjusting to change. Ability to use small electronic hand-held device to retrieve work assignments. Attention to detail and follow-through. Must be able to acquire and maintain appropriate gaming license. Certificates, Licenses, Registrations Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. Ability to earn and maintain Gaming License. Valid Driver's license. Physical Requirements / Work Environment / Skills The physical demands and working environment described here are representative of those that a team member encounters and must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Speech is sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone. Sufficient strength to exert up to 40 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Team members could be exposed to an environment containing unrestricted second-hand tobacco smoke. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. Additionally, Spanish and/or Tagalog language skills highly preferred. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityLansing, MI
Pay scale:$16-$18/Hour SUMMARY: Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required. Maintain, repair,meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines. Follow all company safety and security policies and procedures; complete safety training and certifications. RESPONSIBILITIES: Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury. Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow policies and procedures for the safe operation and storage of tools, equipment, and machines. Complete appropriate safety training and certifications to perform work tasks. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Protect the privacy and security of guests and coworkers. Follow company and department policies and procedures. Maintain confidentiality of proprietary materials and information. Protect company tools, equipment, machines, and other assets in accordance with company policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Address guests' service needs in a professional, positive, and timely manner. Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Comply with quality assurance expectations and standards. Perform physical tasks such as reaching over head or below the knees, including bending, twisting, pulling and stooping. Must be able to move, lift, pull, carry, or push objects weighing less than or equal to 50 pounds without assistance. Perform preventative maintenance on hotel equipment as required and miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting, dusting, cleaning bathrooms, ensure that all appliances are present in the room and in working order, cleaning and replacing light fixtures, and inspecting grout/caulking. Maintain, repair, and clean all guest rooms, meeting rooms, and/or public spaces in accordance with the property room preventative maintenance procedures and standard guidelines. Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor. Perform other reasonable job duties as requested by manager. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityClayton, MO
Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Concord Hospitality is hiring Housekeepers! Responsibilities: Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. Maintaining security of your equipment, key and supplies issued to you. Reporting lost and found articles to your supervisor. Respond to guest requests in a friendly and timely manner. Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits. Pay Rate: $16.00 - $19.20/hour ¿Estás listo para comenzar un camino con Concord? ¿Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti! Concord Hospitality está contratando amas de llaves! Responsabilidades: Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel. Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado. Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc. Mantener la seguridad de su equipo, llaves y suministros que se le entreguen. Informar artículos perdidos y encontrados a su supervisor. Responda a las solicitudes de los huéspedes de manera amistosa y oportuna. Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios. Si está buscando un trabajo en el que se sienta valorado y reconocido por su arduo trabajo, solicite en línea a Concord Hospitality. Pago: $16.00 por hora - $19.20 por hora

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupLas Vegas, NV
Summary of Essential Job Functions Maximizing potential dining room and room service revenue through quality, uniformity, portion size and presentation of all food products. Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over-prepare estimated needs. Date all food containers and rotate as per Sheraton Hotel standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set-up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked, if applicable. Return all food items not used on next shift to designated storage areas, being sure to cover and date all perishables. Assist in setting up plans and actions to correct any food cost problems, and control food waste, loss and usage per Sheraton Hotel standards. Support all kitchen, banquet, and room service staff. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule. Open to training for advancement in our kitchen a plus

Posted 30+ days ago

Sonesta logo
SonestaThe Shelburne Sonesta New York, NY
Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc. Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor. Minimize waste of supplies and amenities within all areas of housekeeping. May regularly assist with deep cleaning projects. Report needed repairs or unsafe conditions to supervisor. Handle all lost and found items according to established procedures. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Ensure compliance with federal, state and local laws regarding health and safety services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Some previous housekeeping experience preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English is preferred; other languages beneficial. Basic reading, writing and mathematical abilities are preferred. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 75 pounds. Will be required to regularly use commercial cleaning chemicals. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Hourly Compensation Range: $29.90 - $39.87 Pay rate outlined follows contract requirements. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityBeaufort, NC
We are hiring Hotel Line Cooks for AM and PM shifts! This is a great opportunity to bring your culinary skills to one of North America's fastest growing hospitality companies - Concord Hospitality Enterprises. Benefits include: seven paid holidays per year, two weeks of Paid Time Off your first year and a healthy 401(k) match! Our Cooks are team players that work with our operations team to provide the best professional, competent and prompt service to our guests and our client partners. As a Concord Cook, we'll have some key responsibilities that we'll seek: Prepare food of consistent quality following brand recipe cards Proper Documentation on all food containers with adherence to rotations per SOP Practice safety standards at all times Report to work in full clean uniform on time and ready to serve Cook orders with adherence to guest requests/special needs in a positive manner Be proactive with ordering and pars, food preparations and equipment upkeep to eliminate service obstacles $18.00 per hour DOE Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 30+ days ago

Shakopee Mdewakanton Sioux Community logo

Hotel Front Desk Representative

Shakopee Mdewakanton Sioux CommunityPrior Lake, MN

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Job Description

Does the chance to meet new people from across the country excite you? Come join us as a hotel front desk attendant! You will be the first person they talk to as they check into our premier casino and entertainment destination. Enjoy weekly pay, free uniforms, and heath benefits.

Starting pay up to $18.00 an hour with a $1,000 signing bonus.

  • Based on shift.

Job Overview: Provide guest service in line with SMSC GE's culture of Purpose, Vision, and Values. Assists guest in the front office by performing check-in and check-out functions. Collects payment on all transactions. Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment. Uses effective sale tactics to upsell hotel offerings. The schedule for this role is 10:30pm-7am with weekends needed.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are: Mystic Lake Casino Hotel and Little Six Casino are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center to natural grocery stores and fitness centers, our enterprises help drive the local economy.

SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.

We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We're always looking for talented people to join our community. You'll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.

Job Requirements:

Reflects MINIMUM EDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:

  • Minimum one year guest service and cash handling experience.
  • Ability to speak, write and read English clearly.
  • Ability to communicate with a diverse population.
  • Working knowledge of basic computer operation.

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