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US: The Homewood Suites Austin South/Airport and Hampton Inn Austin Airport South, managed by Moody National Management LP, are currently looking for Front Desk Clerks to join our team. We are hiring for our welcoming team! The front desk clerk is the first impression of our hotel when our guests arrive. The hours of the shift are 7-3pm or 3-11pm. Availability on weekends and holidays is essential in the 24/7/365 hotel world! YOU: You build genuine and authentic connections with every guest, either for one day or sometimes a lifetime. You can instantly build rapport and make a difference in someone’s life in just one interaction. ALSO: For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensive benefits, including medical, dental, vision, and 401(k) with Employer Match. MOST IMPORTANTLY: We are offering career opportunities, not just jobs. If you are scared, or feel you don’t have the qualifications, apply anyway! We don’t hire off of key words. We hire real living people who have voices and we want to hear. If you are smart you can learn what you need. LAST THING: Don’t ignore this opportunity. Apply Now! Visit www.moodynational.com/careers to apply online. We have several open positions and in different locations. For this specific opportunity, please choose Homewood Suites and Hampton by Hilton Austin South. We look forward to you joining us! The Front Desk Clerk processes guests in and out of the hotel in a professional and efficient manner in order to maximize customer satisfaction. Essential Functions: • Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities. • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests when possible within policies/procedures. • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures. • Accurately complete any logs/reports as specified by management. • Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures. • Other duties as assigned. Job Specifications: • Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel. • Excellent interpersonal, written/verbal communication and telephone etiquette skills. • Intermediate proficiency with Front Desk computer systems • Excellent command of the English language; second language proficiency desirable. • Excellent time management skills and ability to multi-task and prioritize work • Excellent written and verbal communication skills • Exceptional problem solving skills • Ability to maintain customer focus • Excellent organizational and planning skills • Ability to work well in a team environment • Ability to follow corporate standards and procedures Experience and Education: • High School education or equivalent work experience. • 1+ years of experience as a Front Desk Clerk or other customer service position. • Minimum training required per year as assigned by the company • Any additional training required by manager Work Environment: • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. • This is a full-time position. Overtime may be required occasionally. • Work days and work hours may vary. • This position works indoors.

Raines Co. - Your Future is Now Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Qualifications High school diploma, GED or equivalent Experience in customer service, forward-facing, or other guest related positions Proficient in Microsoft Office or similar computer applications Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred Must speak English fluently. Must have excellent written and oral communication skills. Problem solving, reasoning, and ability to multi-task and interact with people under pressure. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Front Desk Associate – Staybridge Suites Lexington, KY Full-Time | Welcoming Culture | Long-Term Guest Relationships At Staybridge Suites Louie Place , we do more than check people in—we welcome them home. Our guests stay longer, return often, and count on us to provide not just comfort, but connection. We’re proud to be the hotel of choice for travelers who value consistency, thoughtful service, and a warm, community atmosphere. As a Front Desk Associate , you’ll be the heartbeat of that experience. You’ll know our regulars by name, anticipate their needs, and make every guest feel like they belong—from their first night to their final goodbye. What You’ll Do: Create a welcoming, home-like environment for long-stay and return guests Provide smooth, professional check-in/check-out experiences Build genuine guest relationships that last far beyond a single stay Work efficiently with Opera PMS (preferred), or be ready to learn Be a calm and capable presence, even during peak hours Live the Staybridge culture—warm, helpful, dependable What You Bring: Previous front desk or guest services experience (extended stay a plus) A polished, professional appearance and friendly, confident communication style A passion for people and a knack for making them feel comfortable A long-term mindset—we’re investing in someone who wants to grow with us Reliability, attention to detail, and a collaborative spirit Why You’ll Love It Here: Discounted stays at IHG hotels around the world A welcoming team that feels more like family than coworkers Real opportunities to grow your hospitality career A calm, stable work environment with amazing regulars The joy of making someone’s day—every day This isn’t just a job—it’s your next home base. Apply today and start building something meaningful with Staybridge Suites Lexington.

Front Desk operations during your assigned shift to a consistently high standard Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events Advise your shift team of any special events or VIP Guests in the hotel that day Maximize sales revenues through up-selling and marketing program Manage Guest requests, inquiries, and complaints promptly and completely Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service A Front Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Front Office experience in the hotel, leisure, and/or retail sector Strong commercial/business awareness and demonstration of sales capabilities Calm, organized work ethic with the ability to prioritize and meet deadlines Excellent supervisory, inter-personal, and communication skills A passion for delivering exceptional levels of Guest service

At Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative, and well-informed people to join our team. We have an opening for an energetic and motivated individual to join our team as a Front Desk Agent. The successful candidate will work directly with patients by checking them in and providing them with information about the services that are offered. The ideal candidate for this position is someone who enjoys working with new people and is motivated to make our guests feel welcome. Checking people in and out. It's a no-brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent, you'll have many opportunities to brighten someone's day. Benefits : 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Responsibilities : Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. Welcome and serve guests in person and over the phone every day. Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. Requirements : Excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and standing and occasionally, you will have to lift or move up to 20 pounds. Must be available to work every shift including weekends and holidays. Perform other reasonable job duties as requested by Supervisors. At least 1 year of hotel experience (required) Opera, Booking, and TripAdvisor are a plus. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. Are you a multi-tasker looking for an opportunity to work in a fast-paced environment? Do you enjoy talking to people? If so - we want you to join our team today!!! The Element Austin Round Rock, managed by Moody National Management LP is currently looking for Front Desk Associates to join our team. Previous customer service experience is a plus, but not required. This position is responsible for making reservations, checking in/out guests, and assisting with guest solutions. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision). Essential Functions: • Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities. • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests when possible within policies/procedures. • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures. • Accurately complete any logs/reports as specified by management. • Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures. • Other duties as assigned. Job Specifications: • Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel. • Excellent interpersonal, written/verbal communication and telephone etiquette skills. • Intermediate proficiency with Front Desk computer systems • Excellent command of the English language; second language proficiency desirable. • Excellent time management skills and ability to multi-task and prioritize work • Excellent written and verbal communication skills • Exceptional problem solving skills • Ability to maintain customer focus • Excellent organizational and planning skills • Ability to work well in a team environment • Ability to follow corporate standards and procedures Experience and Education: • High School education or equivalent work experience. • 1+ years of experience as a Front Desk Clerk or other customer service position. • Minimum training required per year as assigned by the company • Any additional training required by manager Work Environment: • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. • This is a full-time position. Overtime may be required occasionally. • Work days and work hours may vary. • This position works indoors.

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it’s quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission. Responsibilities: Posts room charges and taxes to guest accounts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing Prints up and files reservations for the next business day Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupon, discount, and other promotional programs Is able to function as a front desk agent especially in terms of check-in and check-out procedures Prepares a summary of cash, check, and credit card activities Summarizes results of operations for management Check figures, postings, and documents for accuracy Record, store, access, and/or analyze computerized financial information Prepare of End of day procedure Follow the End of Day / Night Audit Checklist (Must Read !) Balance the day’s charges, making corrections as necessary Performs wake-up calls Run end of day process in property management software (PMS) Respond to guest needs, special requests and complaints and alert the appropriate manager as needed Qualifications: Understand principles of auditing, balancing, and closing out accounts Knows how to operate PMS, PC’s, and other front office equipments Must have complete knowledge of emergency procedures High school diploma or GED Previous experience is a plus Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Free Associate Parking Free Meal for every shift worked Employer Provided Uniforms 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and scheduling of the front desk team. This role also assists the Operations Manager with the accounting and human resources functions of the Front Office. The FDS serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent. Job Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Ensure all staff is properly trained on all front desk operations, hotel facilities and services, local directions and safety and emergency procedures. Ensure all staff has the supplies needed to effectively carry out their job functions. Supervise the front desk and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information. Responsible for the supervision of the security of cash, credit card transactions, and guest information. Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Work with the hotel’s property management system (Opera) and reservation system (Synxis) to maximize revenue through occupancy and rate adjustments based on market conditions. Establish effective Front Desk communication and information system through logs, department meetings, and one-on-one interaction with the staff. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Supervise the daily execution of the shoppe and the pour by ensuring each is stocked and maintained in an orderly and appealing manner. Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Supervising the accurate processing all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned cash bank(s). Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Regularly sell hotel rooms through direct client contact. Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS : High School diploma or equivalent required. Two years of previous hotel experience required. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Experience with Microsoft Office and Opera systems required. Valid driver’s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Job Summary You will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. You will warmly greet guests and assist them with their travel itinerary, reservations, and overall guest experience details. You will be able to promote hotel services and amenities to the guests, and connect the guest to local and authentic experiences in the community. Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. Responsibilities Use your exceptional written and verbal communication skills to provide ideas about guest amenities and experiences, and organize itineraries and reservations on their behalf. Utilize the freedom to go beyond to become an expert in the local community and confidently connect vistors to unique and unforgettable experiences in the local area. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met. Have an impeccable eye for detail to ensure accuracy and efficiency. Qualifications Excellent guest service skills Excellent verbal and written communication skills Proficiency with computers Previous front desk agent or night audit experience preferred Knowledge of Opera a plus Ability to work 3rd shift and weekends Ability to stand, walk and lift up to 25 lbs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or any other characteristic protected by federal, state or local laws.

Raines Co. - Your Future is Now Position Summary: Supports the successful execution of all operations in the hotel operations departments primarily responsible for front desk though other departments may be included. Ensures that standards and procedures are being followed. Leads specific team(s) while assisting with meeting or exceeding property goals. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Job Functions Has a high standard of customer service and implements these standards on property. Knowledge and aptitude for use of a variety of computer software applications and property management systems and reservation systems. Ensures that goals are being translated to the team as they relate to guest tracking and productivity. Serves as Manager on Duty in absence of the General Manager Education High school diploma or GED Experience Three (3) years previous hotel guest services, front desk, housekeeping or related management experience. Hours required Scheduled days and time vary based on hotel needs. May be required to work weekends and holidays. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Wurzak Hotel Group is looking for an experienced Front Desk Agent to support the Guest Service Department at our gorgeous property, HOME2 Suites Philadelphia Convention Center. The Front Desk Agent greets guests, processes check-ins and checkouts, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. We are looking for someone with personality, experience, and drive to contribute to the continued success of this luxury property. General Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Education and Experience: The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. High school education or equivalent experience. One to two years of customer contact experience. Guest service, basic accounting, and familiarity with hospitality industry practices preferred . Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are: Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven record of accomplishment of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination based on someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country’s top students through its online school, in-person academies, textbooks, and online learning systems. AoPS Academy offers unique problem solving curriculum at its in-person locations across the country as well as through the virtual campus . As part-time front desk staff at our location in New York City , you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly. This is an in-person, part-time position at our New York City/Upper West Side campus. Front Desk hours are weekday afternoons/evenings and weekends during the academic year with Monday through Friday day shifts available during the summer. Job Responsibilities: Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member Manage and respond to customer inquiries both by phone and email Maintain multiple calendars, schedule meetings and ensure everything is up-to-date Use internal database to generate reports and lists Data entry Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups Organize and prepare classroom and office supplies Supervise students between classes Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area Participate in occasional outreach/in-reach opportunities Other duties as assigned Required / Preferred Knowledge, Skills, and Abilities: Experience confidently interacting with families and students (elementary through high school) Strong organizational and computer skills Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage Establish and maintain positive, effective working relationships with students, parents, staff, and the general public Ability to work both independently and collaboratively Maintain flexibility to effectively solve problems under pressure Administrative and/or customer service experience Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.) Motivated to learn new technologies Maintain customer confidentiality Excited about our mission of motivating high-performing students Comfortable with basic first aid; training will be provided Lift up to 25lbs Compensation and Benefits: The Front Desk Associate pay rate for our New York City location is $22/hour. Some benefits include: Paid Sick Leave 401K retirement plan with company match Employee discount on AoPS Academy classes, AoPS Online, and Beast Academy Online yearly subscriptions. Note that discounts for courses and online subscriptions only apply to active employees and children/dependents of the employee. Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.

Position Summary The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Must be able to have flexibility with schedules and be able to work both AM and PM shifts. Must be able to work weekends and holidays as business demands require. The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greetings. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Essential Functions Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school education or equivalent experience. One to two years of customer contact experience. Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Skills and Abilities Ability to understand and provide friendly guest service. Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations. Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistently professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment. Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift. Check the front desk log for problems, special requests, etc. Greets, registers, and assigns rooms to guests. Process guest registrations, including collecting payment. Prepare express checkout folios. Maintain room status inventory. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. Maintain and clean the lobby and bathroom as needed. Communicates all information to the following shift to ensure a smooth transition. Works closely with all hotel departments to ensure the highest quality of customer service. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features. Responsible for completing all required shift paperwork, and night audit reports daily. Performs other duties as assigned by management. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills Previous Hotel Front Desk Experience a plus This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.