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The La Quinta Inn Seattle SeaTac Airport is seeking an enthusiastic individual to take on the Front Desk Night Auditor position. This position is a high-volume hotel guest contact position that requires attention to detail, strong listening abilities, problem solving, multitasking and efficient organization. As a professional Front Desk Night Auditor it is crucial to work with a positive and guest focused mindset. This hotel position is an essential team member in assisting our hotel guests have the highest quality experience and representation while staying in our hotel facilities. This job is an over-night scheduled position and while still having interactions with guests throughout the night occurs, this position is more of the time spent with paperwork, detail analysis and data entry. Pay Rate: $20.67 Benefits 40 hours of paid time off after 90 days of employment. Washington Sick time after 90 days of employment. Medical, Dental & Vision insurance available after 60 days of employment. Hotel Brand travel discounts for employee and friends & family. JOB COMPETENCY: To perform the job successfully, an individual should demonstrate the following items below with at minimum satisfactory performance. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist guests with hotel reservations, registration and billing • Use cash drawer accurately and efficiently; keep cash drawer balanced using company policy • Assist guests promptly and accurately with questions, complaints or requests • Assist in maximizing company revenue by securing reservations and sales using hotel strategies • Manage one's time with minimal supervision in order to meet productivity standards • Accurately, compute, classify, and record numerical data to keep financial records complete • Perform any combination of routine calculating, posting, adjusting and verifying duties to obtain primary financial data for use in maintaining guest account records • Assist in securely closing down and re-opening areas of hotel based off of schedule • Prepare various reports/paperwork for management • Ensure all guest problems are attended to and resolved within reason and in a timely manner • Assist with package or luggage storage and delivery if requested • Analyze and organize guest reservations for current day and future arrivals • Analyze reservations for special requests, reservation errors and make corrections as needed • Answering hotel phones promptly and professionally; route calls properly internally and externally of the hotel; schedule wake-up calls • Make coffee for guests throughout the day as needed • Stock and replenish inventory and items continuously throughout shift as needed • Complete daily checklists, organize paperwork and efficiently print necessary documents • Check-in guests securely using all confidentiality, identification and credit policies • Understand the operation of the property management system • Provide guests general information concerning hotels facilities, functions, local attractions, contact info, directions to and from desired locations • Assist with hotel events when in need to assure guest satisfaction • Be proficient with property security, key control procedures, as well as fire, flood and weather-related safety procedures • Complete all paperwork necessary for front desk operations including but not limited to: registration cards, folios, credit card authorization forms, cash reports, room reports, etc. • Maintain cleanliness and order to the front office areas and lobby area • Communicates accurate information to other departments such as such as house counts, room status, guest service requirements, workorders, etc. • Maintain confidentiality of proprietary information; protect company assets • Frequent contact with hotel guests and employees. Contact with vendors and or supplies • Receive and sign for packages delivered to hotel • Complete any hotel related task requested by direct manager or General manager SCHEDULE REQUIREMENTS: The best candidates will need to have flexible availability to work shifts that vary. This position includes working night audit shifts and day or evening shifts that may be extended hours depending on company needs. This position also includes working weekends and holidays. EDUCATION / TRAINING / SKILLS MINIMUM REQUIREMENTS: • Safety & Security Focused: Observes safety and security procedure; reports potentially unsafe conditions; uses equipment and materials properly. Able to pass Criminal Background Check & Drug Screening. • High School Diploma or Equivalent • Excellent Communication: Ability to communicate clearly, effectively and positively both written and verbally • Software /Computer Skills: Ability to proficiently type and operator office computer applications, hotel operating system and point of sale system • Teamwork: Ability to work efficiently and unified with co-workers and other departments • Attendance/Punctuality: Is consistently at work and on time • Problem Solving: Efficiently identifies and resolves problems with the most reasonable solution • Customer Service: Responds promptly to customer needs; responds to requests for assistance • Diversity: Shows respect and sensitivity for cultural differences; promotes a harassment free environment • Accurate Cash/Card Handling: Properly handles all cash or card transactions using the required point of sale system; accurately counts and balances assigned cash drawer • Professionalism: Follows policies and procedures including but not limited to, dress code policies; courteous and respectful verbiage; respect for others including guests and co-workers • Adaptability: Adapts frequent changes, delays, or unexpected events • Dependability: Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan; meets productivity standards • Initiative: Asks for and offers help when needed • Planning/Organizing: Prioritizes and plans work activities; uses time efficiently • Quality Focused: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality ESSENTIAL PHYSICAL FUNCTIONS: Must be able to walk, stand and bend for extended periods of time. Must be physically able to grasp, grip, pull, push, twist, turn and lift boxes or equipment, which average around 25-30 pounds each and 50 pounds or more with assistance.

Position Type: Full Time Compensation: $ $20.00 - $24.00 per hour Location: Reside Seattle Downtown Schedule: Friday - Sunday, 10:00pm - 8:30am *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed. About Us: Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 US cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization. About the job: We are hiring for a Night Auditor. The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. What you’ll be doing: Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all property required meetings and trainings. Maintain regular attendance in compliance with Reside standards, as required by scheduling, which will vary according to the needs of the property. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag. Comply with Reside standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, from various sources to meet appropriate objectives. Must be able to cross-train in other property related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Supervisory Responsibilities This position does not currently include supervisory responsibilities. About you: What you’ll bring: High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Guest Service Experience preferred. Computer knowledge/skills required. What we are looking for: Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or property related areas. Must be able to prioritize job functions in order to meet deadlines. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to property standards. Prepare and distribute month-end reports. Audit and reconcile all Front Desk and Food & Beverage Cashier’s work. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Prioritize job functions in order to meet deadlines. Ensure accuracy of all numbers reported including statistics. Input and update financial information into corporate communications network. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Ensure overall guest satisfaction. Respond to governmental inquiries upon receipt. Handle guest requests. Physical Demands Flexible and long hours are sometimes required. Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Late/Overnight shift. Work Environment: Usual office working conditions. This position will have desk space with a computer and a phone. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises. Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is frequently required to use their hands. The employee must have the ability to use a computer keyboard and mouse and the ability to dial, answer, and talk on a telephone. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision. This job requires the ability to occasionally work in stressful conditions and remain focused for extended periods of time. Ability to lift up to 30 pounds; boxes, documents and/or other items. Benefits & Perks: What’s in it for you: Competitive Pay Commuter Stipe nd Medical, Dental, and Vision Insurance 401k and Employer Match Paid Holidays and Vacation Time Quarterly and Annual Success Share Bonus Paid Volunteer and Charitable Match Program Tuition Reimbursement Program Learning & Development Opportunities Employee Referral Program Employee Assistance Program The Fine Print: Work Authorization: The employee must be legally authorized to work in the United States. EEO Statement: Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice. Employment Verification: In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce. Background Checks: As part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results. Reside is a drug-free workplace. *Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.

Job Description: The Night Auditor responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. Perks & Benefits: When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer: 3 weeks PTO Annual education allowance of up to $1,000 Referral program Residential housing discount after 1 year of continuous employment What Will You Do? Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and Level practices. Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner. Works harmoniously and professionally with co-workers and supervisors. Assures that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests. Stores and retrieves guest luggage and packages. Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing. Complies with Work Rules and Standards of Conduct. What You Bring : Monitors house accounts, adjusting weekly and balancing forward daily. Sorts shift work balancing adjustments, and charges making all necessary corrections. Maintains all necessary system backups daily (PMS, merchant interfaces, etc). Completes credit card balancing and processing in a timely manner, ensuring that work is transmitted daily and all back up filed properly. Performs other duties as required. Salary Range: $25- $26 hourly About The Company: Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

Join Our Team as a Night Auditor at Cannery Pier Hotel & Spa WHO WE ARE Welcome to the Cannery Pier Hotel & Spa — proudly known as "Astoria’s Jewel on the River." Perched 600 feet out over the water, our boutique luxury hotel offers panoramic views of the Columbia River and the iconic Astoria-Megler Bridge. From thoughtful amenities to beautifully appointed spaces, we provide a unique and memorable guest experience that’s second to none. We’re currently seeking an enthusiastic and detail-oriented Night Auditor to join our close-knit team. If you love working independently, enjoy quiet nights, and are passionate about top-notch service, this could be the perfect fit. ABOUT VESTA HOSPITALITY With more than 25 years of industry excellence, Vesta Hospitality has built a legacy based on integrity, mutual respect, and an unwavering commitment to people. Our culture is grounded in our mission: Great Teams • Great Experiences • Great Results We believe exceptional guest experiences start with empowered team members. When you thrive, we all succeed. POSITION DETAILS Job Title: Night Auditor Location: Cannery Pier Hotel & Spa – Astoria, Oregon Job Type: Part-Time Schedule: Thursday-Friday and Saturday (weekend availability required) Hours: 11:00 PM – 7:00 AM Weekly Hours: Approx. 24 hours Pay Range: $18.00–$19.00 per hour (DOE) WHAT YOU’LL DO As a Night Auditor, you’ll be the friendly face (and voice!) of the hotel during the overnight hours. You’ll balance financial reports, assist guests with late check-ins or early departures, and ensure everything is ready for a smooth morning hand-off. Your key responsibilities will include: Handling late-night check-ins and early check-outs with warmth and professionalism Balancing daily accounts and performing audit tasks with accuracy Preparing and distributing daily financial and occupancy reports Posting room charges, payments, and resolving billing issues Maintaining a safe and secure environment for all guests and staff overnight Supporting guest requests and addressing any concerns with a problem-solving mindset Collaborating with housekeeping and maintenance teams for seamless service delivery Taking initiative with any additional tasks from hotel leadership WHAT WE’RE LOOKING FOR High school diploma or equivalent required; hospitality or college coursework is a plus Previous experience in hotel front desk or night audit strongly preferred Comfortable working independently overnight Detail-oriented with strong math and analytical skills Excellent communication and customer service abilities Familiarity with hotel management systems and Microsoft Office Ability to lift up to 25 lbs and remain on your feet for extended periods Reliable and flexible to work weekends and holidays as needed WHY JOIN US? We believe work should be fulfilling and fun. Here’s what we offer our team members: Perks & Benefits for Eligible Employees: Paid time off Hotel & spa discounts Flexible scheduling 401(k) retirement plan Medical, dental, and vision insurance options Supportive, team-driven work environment DIVERSITY & INCLUSION Vesta Hospitality is proud to be an Equal Opportunity Employer. We’re committed to creating an inclusive environment for all team members and guests. Ready to work somewhere you’ll be proud to represent? Apply today and help us create unforgettable nights at the Cannery Pier Hotel & Spa.

Hotel: Franklin Embassy Suites 820 Crescent Centre Drive Franklin, TN 37067 Night Auditor Full time Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence What’s in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverag e – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. __________________________________________________ Job Pay Range: $17.50 - $19.00 (Based on Qualifications) Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization. We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within. A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one. Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path. Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville. About Atrium Hospitality Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service : We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible. Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience. Primary Purpose: The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift. Work Performed: The Night Auditor will be tasked with the following duties, responsibilities, and assignments: Maintain accurate accounts of cash, checks, and credit transactions ; Provide accounting support to the hotel by ensuring all revenues are posted to the correct department , balance the guest ledger on a daily basis and complete all necessary reports ; Handle confidential information, including guest records, with a high degree of integrity ; Address guest complaints, issues and/or requests in friendly and professional manner , taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative; Provide reports to management about asset utilization and audit results ; , Work proactively to recommend changes in operations and financial activities ; Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report ; May be required to make management decisions in a manager’s absence ; Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate ; Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets ; and Any and all other work as required to complete the primary purpose of the position . Qualifications: Required Prior Experience: Six (6) m onths of Front Office experience in hotel environment . Prior experience performing basic accounting duties Required Education: High School Diploma or equivalent Preferred Licenses/ Certification: Valid state driver’s license and adhere to all company guidelines regarding moving violations (if role involves operating company vehicle) . Required Technology: Use computers and computer systems (including hardware and software) to enter data, or process information Physical: Able to stand and/or walk for duration of schedule shift Other: Able to read, write and communicate effectively in English F lexible to working days, early mornings, evenings, nights, weekends and holidays _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed. Engagement and Development: I nstills ChenMed values and behaviors Builds culture and strong engagement Promotes team member retention Provides clear onboarding expectations Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members Operational Excellence: Consistently executes the core model and follows the Center Playbook procedures Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients Scheduling Optimization: Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled Top 40 and risk score 70+ patients scheduled at least bi-weekly IP/ER discharge follow-up scheduled immediately with daily follow-up Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success. As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff. Front Desk Ambassador : Helping patients in and out of their vehicles Opening the door Checking in on patients who have been waiting longer than 10 minutes. Give them updates. Engaging patients and Overall Patient Experience Mary's Cafe being up front and accessible to patients and always stocked Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed. Serves as first point of contact and resolution for escalated patient issues/concerns/disputes. Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner. Reviews ENS notifications and ensure patients receive follow up from their Care Teams. Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed. Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient’s medical record and followed up on by the appropriate discipline. Troubleshoots Dashboard, phone, and computer issues. Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained. Other responsibilities may include: Fills in for Care Facilitator as needed for scheduled and unscheduled absences. Cover various Front Desk tasks and duties in line with business needs Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours. Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: Strong business acumen and acuity Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems Skilled in operating phones, personal computers, software and other basic IT systems Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 10% of the time Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: High school diploma or GED equivalent required Ability to lead and coach teams to drive positive outcomes and excellence Some college coursework preferred A minimum of 3 years’ work experience in a medical facility required BLS for Healthcare Providers certification desired We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply

Job Summary : Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, included, but not limited to, registration, checkout, and cashiering. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and provide any promotional items to each guest checking in Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met Cover other areas of hotel as needed Document any guest accidents by completing the accident report form Complete the maintenance log whenever a complaint is reported Maintain all areas of the front desk Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Qualifications High School diploma/GED required Previous experience in hospitality preferred Customer service experience required Experience handling cash, credit card procedures, and use math concepts Attention to detail and organized About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. The Night Auditor plays integral role in our operation as a business open 24/7. The Night Auditor represents the hotel overnight and is charged with ensuring the hotel is ready for the following morning. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours". Benefits for full-time associates 2 weeks of vacation pay your first year 4 sick days/year 2 hours paid volunteer time/month Holiday pay Medical, dental, and vision insurance plan options Short term disability, long term disability, and life insurance plan options 401k retirement plan Discounts on hotel rooms worldwide Direct deposit payroll Responsibilities Perform the functions of the front desk including processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Reconcile all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. Set wake up calls in an efficient, warm and friendly manner. Answer all incoming phones in three or less rings. Create, confirm, and make changes to reservations for guests. Review account and charges and payment information with guests during the checkout process. Answer inquiries pertaining to hotel amenities and facilities Serve as a local area expert offering recommendations or information on local shopping, dining, entertainment, and travel directions. Log and resolve all guest comments or complaints to ensure all guests leave our hotels 100% satisfied. Complete all required tasks and reports on the shift checklist. Maintain the shift pass on log accurately to ensure proper communication between shifts is maintained. Complete and log call-backs to guests who have checked in to ensure satisfaction with the room. Creates works orders for maintenance using our work order tracking system. Maintain the cleanliness and organization of the hotel lobby and front desk area. Greet each guest that you encounter during your shift with a friendly smile. Ensures uniform and personal appearance are clean and professional. Follow hotel procedures for reporting and turning in lost and found articles. Coordinate with other departments as necessary to resolve service requests or problems. Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Qualifications Excellent verbal and written communication skills. Must have proficient computer and keyboard skills. Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests. Must be able to stand for an extended period of time as 90-100% of the shift is standing. Make decisions based on your own judgment and company policy. Follow instructions without close supervision. Occasional carrying and lifting of items up to 15 pounds. Must be available to work an overnight schedule. Ability to work a flexible schedule to include weekends and holidays. *Employment is conditional on candidate's successful completion of pre-hire drug and background screening* Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

As a Guest Service Associate at European Wax Center in our newly built Mentor, Ohio location, you’ll be the first friendly person our Guests see as they check in for their body wax reservation, and the last person they see on their way out. You’ll play a critical role in the Guest’s overall experience and have fun while doing it! Every day, you will answer many incoming calls and make outgoing calls. You'll make detailed notes on each reservation in order to best communicate with our Guests on wax pass savings or other promotions they can take advantage of. You’ll ensure all required paperwork is filled out prior to the guest’s reservation and you’ll check out and rebook them once the Wax Specialist completes the waxing service. As a Guest Service Associate, you can expect to earn $12/hr plus commission on Wax Pass sales. All of our GSAs make anywhere from $10-$20 more per hour based on their sales. Don’t have sales experience? To thrive in this role, you don't need experience. We will teach you everything you need to know. But you must be outgoing and enjoy talking to people! You also must have flexible availability. Weekends are a prime time for seeing many Guests and we need to ensure we can accommodate them. Your Center Manager is your main source of support. They will meet with you on a regular basis to ensure you are set up for success and maximizing your earning potential. GSA to Center Manager: Your growth is our priority, and together, we can achieve great things! Elevating your position within a company involves a combination of strategic actions, personal development, and relationship building. In order to level up with the company, we expect that you are available a minimum of 3 days per week, 1 weekend shift mandatory. We value consistency and drive, if you want to continue to learn and develop with us, please let us know. Continuous learning through training, partnering with key associates, or online courses relevant to your role will help develop the skills needed to grow. This not only enhances your skill set but also shows your dedication to personal development. Please bring any questions about employer benefits to our first phone/video screen. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

We are looking for highly organized candidates with excellent people skills for the position of a Guest Service Representative. GSRs are responsible for being the contact for our guest to request / receive services to have an enjoyable experience. Additionally perform close out the days business transactions on the computer system, call the night audit. The best Guest Service Representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm. Benefits Flexible Schedule Hotel Travel Discounts Paid Training Growth Opportunities Holiday Pay Responsibilities Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Helping them find their way around the community. Providing front desk services to guests. Taking reservations. Assigning rooms and taking care of administrative duties. Processing guest payments. Being a source of information to guests on various matters such as transport and restaurant advice. Performing the Night audit end of day procedure Accommodating general and unique requests. Helping other departments as needed to provide excellent guest service. Qualifications Exceptional interpersonal skills. Excellent written and verbal communication. Good time management and organizational skills. Conflict resolution experience. Patience and good listening skills. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Summary The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS : High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver’s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

As Night Auditor , you are the main resource for our guests during the overnight hours. You are responsible for maintaining overall hotel operations and reconciliation/posting of all revenues from the previous day. You are also accountable for check-in, check-out, kiosk operations, market sales and all other guest interactions. If you are friendly, personable, and like to work independently, this may be just the job for you! RESPONSIBILITIES Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. Book guest hotel reservations. Register guests to the hotel, verifying reservation, personal information and securing payment information. Answer and route calls as appropriate; take guest messages with accuracy. Promote the brand loyalty program and provide recognition and benefits to all present members. Anticipate guests’ needs and respond timely, efficiently, appropriately and in a friendly manner. Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level. Responsible for cash drawer contents and transactions during shift. Maintain accurate records including cash flows, registration cards, reservation cards, and property walks. Process all market and retail transactions for the guests. Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions. Maintain appropriate market inventory levels, restocking when necessary. Handle confidential information, including guest records, with a high degree of integrity. QUALIFICATIONS High School Graduate or GED required. Knowledge of front desk operations and procedures, guest services and hotel services. Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests. Able to work independently and desire to participate as part of a team. Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Demonstrate genuine care for customers and employees. Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Able to work in a fast-paced environment. BENEFITS PTO with immediate accrual Access 50% of your wages prior to payday Discount program for car rentals, travel, entertainment, etc. Hotel Discounts Worldwide Health Insurance Dental Insurance Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal Employer Sponsored Long-Term Disability Coverage 401(k) with immediate match Double Time for Holidays Worked Health Savings Account Employee Assistance Program (EAP) Dependent Care FSA

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. As a Guest Service Representative, you will play a pivotal role in ensuring guest satisfaction from check in, to check out through attentive, personalized service for each guest. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours". Benefits for full-time associates 2 weeks of vacation pay your first year 4 sick days/year 2 hours paid volunteer time/month Holiday pay Medical, dental, and vision insurance plan options Short term disability, long term disability, and life insurance plan options 401k retirement plan with company match Discounts on hotel rooms worldwide Direct deposit payroll Responsibilities Perform the functions of the front desk including processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Set wake up calls in an efficient, warm and friendly manner. Answer all incoming phones in three or less rings. Create, confirm, and make changes to reservations for guests. Review account and charges and payment information with guests during the checkout process. Answer inquiries pertaining to hotel amenities and facilities Serve as a local area expert offering recommendations or information on local shopping, dining, entertainment, and travel directions. Log and resolve all guest comments or complaints to ensure all guests leave our hotels 100% satisfied. Complete all required tasks and reports on the shift checklist. Maintain the shift pass on log accurately to ensure proper communication between shifts is maintained. Complete and log call-backs to guests who have checked in to ensure satisfaction with the room. Creates works orders for maintenance using our work order tracking system. Maintain the cleanliness and organization of the hotel lobby and front desk area. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Greet each guest that you encounter during your shift with a friendly smile. Ensures uniform and personal appearance are clean and professional. Follow hotel procedures for reporting and turning in lost and found articles. Coordinate with other departments as necessary to resolve service requests or problems. Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Qualifications Minimum of 1 year of experience in customer service. Excellent verbal and written communication skills. Must have proficient computer and keyboard skills. Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests. Must be able to stand for an extended period of time as 90-100% of the shift is standing. Make decisions based on your own judgment and company policy. Follow instructions without close supervision. Occasional carrying and lifting of items up to 15 pounds. Ability to work a flexible schedule to include weekends and holidays. *Employment is conditional on candidate's successful completion of pre-hire drug and background screening* Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Hotel: St. Charles Embassy Suites Two Convention Center Plaza Saint Charles, MO 63303 Front Desk Supervisor Full time Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence What’s in it for you? The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your Future – 401(k) plan with company match. Comprehensive Health Coverag e – Medical, dental, and vision insurance options. Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs. __________________________________________________ Pay Rate: At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We are looking for a highly motivated individuals to join our Front Desk team as the Front Desk Supervisor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While helping to lead out front desk team with checking in, registering guests. This role plays an important part in our culture: Service: Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests Perseverance: Help to resolve problems through recovery when things aren’t quite right Inclusion: You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization Training all new Front Desk Agents to provide exceptional customer service Respect: You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation Innovation: You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions You will look for new ways to enhance the guest experience Teamwork: Supervise daily shift process ensuring all team members adhere to standard operating procedures Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day What do we need from you to be successful in this role? As this role will be supervising other front desk agents, previous hotel front desk experience is a must, supervisory skills training or experience is preferred. Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality. The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays. _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living. Job: Front Desk Clerk Status: Full-Time Salary Range: $18.00-$20.00 per hour. Location: Santa Rosa , CA at our Santa Rosa Silvercrest location Perks: Paid Time Off, Full Medical and Dental Benefits, Retirement / 403b option Primary Responsibilities and Tasks Monitor door and greet residents, guests, vendors, emergency services and delivery drivers. In cases of emergency, provide light maintenance or custodial service or contact on-call staff, vendors or emergency services as necessary. Fulfill after-hour on-call duties, including completion of Incident Reports utilizing proper spelling/grammar. Monitor entries and review camera footage and help prevent unauthorized persons from entering building. Receive applications from prospective residents and explain eligibility requirements. Keep application packets accurate and up to date. Assist management team with processing applications for occupancy in accordance with HUD and Fair Housing regulations. Process and organize requests for maintenance work orders from residents according to established maintenance policies including utilization of OneSite Facilities software program. Assist management team with administrative duties such as scheduling appointments, filing, answering phones, and mailing. Provide records and reports as required by supervisor in an accurate and timely fashion. Comply with Silvercrest Operating Procedures Manual and Salvation Army policies. Represent The Salvation Army in a positive and professional manner by maintaining positive relationships with Silvercrest residents, vendors and TSA staff. Perform other duties as requested by Supervisor.

Job Summary We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical benefits after 60 days of employment PTO and Holiday Pay 401K after one year of employment Employee Appreciation Program Employee Lunches Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Raines Co. - Your Future is Now Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Qualifications High school diploma, GED or equivalent Experience in customer service, forward-facing, or other guest related positions Proficient in Microsoft Office or similar computer applications Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred Must speak English fluently. Must have excellent written and oral communication skills. Problem solving, reasoning, and ability to multi-task and interact with people under pressure. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and the Sophy Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Part time hours - starting pay $18.50 per hour. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally. Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Greet guests upon arrival and ensure a smooth check-in process. Provide information about the hotel's amenities, services, and local attractions. Respond promptly to guest inquiries via phone, email, or in person. Handle reservations, cancellations, and modifications accurately and efficiently. Process payments and maintain accurate records of guest transactions. Address guest concerns and resolve issues promptly to ensure satisfaction. Coordinate with other departments to fulfill guest requests and preferences. Maintain a clean and organized front desk area. Assist with luggage handling and transportation arrangements as needed. Uphold company policies and procedures to ensure the safety and security of guests and their belongings. Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy. Provide exceptional customer service to enhance the overall guest experience. Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applica ble law.

THE JOHN GORE ORGANIZATION is the leading presenter, distributor, and marketer of Broadway theatre worldwide. Under the leadership of theater producer and owner John Gore, its family of companies includes Broadway Across America, Broadway.com, The Broadway Channel, BroadwayBox.com and Group Sales Box Office. Its productions span Broadway, Off Broadway, London’s West End, Japan and 48 North American markets. It has won Tonys in every producing category as well as numerous other Drama League, Drama Desk and Olivier awards. At The John Gore Organization, a diverse, inclusive, and equitable workplace is one where all employees feel valued and respected, and all voices are valued and heard. We are committed to fostering, cultivating and preserving a culture of equity, diversity, access and inclusion. $18.50/ hour FLSA Status: Non-Exempt Summary The Guest Service Representative handles the day-to-day sales and service of Broadway Across America guests, develops ongoing relationships with our current customers and cultivates new relationships to grow the business, and is able to handle and work with different types of customers. This role is responsible for providing accurate, efficient and consistent “world-class” service to our guests ensuring a dynamic service experience whether it by phone, email, in person, or at an event. Every guest, every experience, every time. This position is also responsible for being on time to work, having a positive and supportive attitude, showing respect and consideration for your work family, and being an active listener. Duties and Responsibilities Answering phones Assisting guests in person Processing of tickets sales on multiple ticketing systems; including but not limited to single tickets/renewals/exchanges/reseats/refunds/cancellation/upgrades/reseats Reading and responding to guests emails Proofing of materials/emails being sent to guests Reviewing website/data entry on website Printing, fulfilling and mailing of tickets Database entry and maintenance Balancing close out reports for work done that day and submitting paperwork and monies Quality assurance monitoring of calls Participating in weekly Team meetings, seminars, and training events as scheduled Handling outbound calls which may consist of following up on unrenewed accounts, updating or informing guests of show/date changes, cancellations, payment plan declines, renewal deadlines, priority offers, survey calls about performances, follow up calls after problem resolution Working at the theatre as a Guest Service Representative during performances Assisting at promotional functions to support Broadway Across America Participating in the ongoing development and organization of the Service Center and Organization as a whole Special projects as directed by Service Center Manager and/or Supervisor Competencies To perform the job successfully, an individual should demonstrate the following competencies: Cooperation Establishes and maintains effective relationships Active listener Patience Offers assistance and support to co-workers Works cooperatively in group situations Conflict resolution Adaptability Able to work around unexpected changes of circumstance or workload Modifies a planned course of action based on new circumstances Changes communication style to achieve the best results Team Orientation Fosters team cooperation Understands team roles and responsibilities Supports group problem solving Qualifications aka KSAOs To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge e, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Basic computer skills Critical thinking Service orientation Reading comprehension Oral and written communication Time management Education and/or Experience High school diploma minimum Prior box office experience, preferred Prior experience with ticketing systems, preferred Communication Skills Ability to respond to common inquiries or complaints from customers, partners, or members of the industry Ability to write emails that conform to prescribed style and format Ability to effectively present information to customers, partners, or members of the industry Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to: Work overtime on evenings, weekends, and holidays as needed Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to: Collaborative culture Fast-paced environment Acknowledgement The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their supervisor. We offer competitive compensation including Vacation and Holiday Pay, health & welfare benefits, and a 401(k) retirement plan. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. EQUAL EMPLOYMENT OPPORTUNITY The John Gore Organization is an equal opportunity employer and affords equal employment opportunity to all applicants regardless of race, color, religion, gender, creed, national origin, age, disability, sexual orientation, veteran status or any other legally protected classification under local, state or federal laws. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification or position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The John Gore Organization’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. The John Gore Organization may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.