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Weekend Hotel Guest Service Representative, Hilton Garden Inn Brookfield Conference Center Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Fridays, Saturdays, and Sundays Open to EVENING shifts from 3:00 -11:00 pm Why You’ll Love Working Here The Weekend Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hilton Garden Inn Brookfield Conference Center. How You’ll Make An Impact The Weekend Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow-up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Hilton Garden Inn Brookfield Conference Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.00 per hour

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $22 - $25 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

The 80-room Holiday Inn Express - Monahans, Texas is looking for a cheerful & energetic Housekeeper to join our team at this beautiful location! The hotel will benefit from a friendly and professional individual to join our Housekeeping Team. Responsibilities include cleaning & arranging guest rooms to hotel standards for guest arrival; performing laundry duties; cleaning & maintaining common areas; stocking & maintaining supplies; ensuring a high level of customer service at all times; assisting guests with requests as needed; and reporting all damages or repairs to management, as well as reporting all lost & found items. Requirements: Must have the ability to communicate effectively with guests, co-workers and managers Excellent customer service Solid references Weekdays / weekends / holidays Experience helpful but not necessary

Under the direction of the Supervisor, Housekeeping, the Turndown Attendant Housekeeping is responsible for providing turndown and cleaning service for all vacant and occupied rooms. Responsible for providing and maintaining 5-Star, 5-Diamond rating experience according to our Forbes standards. Collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values. ESSENTIAL DUTIES AND RESPONSIBILITIES Is responsible for cleaning all guestrooms, making beds, and providing clean terry and robes. Cleans, dusts, sanitizes, collects garbage and replenishes all collaterals, supplies, amenities, coffee pods and condiments. Respects all guest requests and preferences, while adhering to the enterprise's policies and applicable laws. Reports maintenance issues to the Office Coordinator or the Supervisor. Provides turndown service in the evenings and prepares the guestroom ambiance for guests to relax and sleep. Possesses the ability to carry a radio and wear an earpiece discreetly to communicate with team members. Conducts constant inspections of the hotel guestrooms as assigned on a daily basis to ensure adherence to our cleanliness and maintenance standards. Ensures proper usage of chemicals and cleaning supplies by following OSHA rules and completing training for chemical usage, ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and enterprise regulations. Ensures all equipment is maintained and used accordingly, while following health and safety guidelines and policies and procedures. Motivates employees to collaborate, learn, perform, and develop their skills. Works with a diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and coaching throughout the employment lifecycle. Reports all maintenance issues pertaining to guest rooms to the Office Coordinator and reports all guest requests to the Supervisor or the Office Coordinator as needed. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS High School Diploma or GED is required. Minimum of two (2) years of Housekeeping experience within an upscale hotel is preferred. Must have schedule flexibility to work evenings, weekends, holiday shifts and overtime when needed. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Good verbal and written communication skills required. Knowledge of housekeeping service techniques and productivity expectations. Ability to identify and prioritize issues. Must be personable and professional, capable of using caution and discretion in communication. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Hotel Housekeeper. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Hotel Housekeeper, you will be responsible for the overall cleanliness of assigned guest rooms, ensuring cleanliness standards are met while providing pleasant and professional service to all guests. Your specific duties in this role will include: Maintain a clean and organized supply cart. Sort, count, fold, mark, or carry linens. Change linen and make beds. Sweep, scrub, and mop floors. Dust furniture and fixtures. Wash walls, ceiling, woodwork, windows, door panels, and sills. Clean and sanitize bathrooms. Empty wastebaskets and transport trash and waste to disposal area. Vacuum rugs, carpets, upholstered furniture, and draperies. Move furniture, hang and remove drapes, and roll carpets as needed. Replenish guest room supplies, i.e. drinking glasses, bathroom amenities and writing supplies. Ensure lost and found articles are tagged and turned into management. Inspect room for maintenance needs and check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Clean lobby, lounge, rest rooms, corridors, elevators, and stairways as assigned. Replace light bulbs as needed. Deep clean all assigned guest rooms and replenish guest amenities and supplies as needed. Complete second housekeeping service for assigned rooms as needed. Job Requirements We are looking for a self-motivated Hotel Housekeeper with a strong work ethic and a drive to exceed expectations. Specific qualifications for the role include: Up to 1 month related experience or training in housekeeping Solid organizational, time-management and prioritization skills Benefits As a Hotel Housekeeper with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Compensation: $15.50 - $15.75 per hour Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $8-$13 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. The Role Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality. Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards. Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. What to Expect from Your Work Experience Be part of a cohesive team with a singular focus on creating the best possible guest experience Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons Be encouraged to demonstrate your professional passion Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company Be rewarded with market-leading pay and a comprehensive benefit plan Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program Receive a complimentary meal when at work in our employee restaurant. Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/boston https://www.facebook.com/FourSeasonsHotelBoston https://www.twitter.com/FSBoston http://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Bell Captain orchestrates the service experience for hotel guests while working alongside the bell staff to ensure that the site's service standards are met or exceeded. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure. Under the direction of the Account Manager, the Bell Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Bell Captain is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10-$13 per hour plus $5-$10 per hour in tips Work Schedule: The work schedule for this position can include AM/PM shift times. 30-40 hours/week. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Bell Captain orchestrates the service experience for hotel guests while working alongside the bell staff to ensure that the site's service standards are met or exceeded. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure. Under the direction of the Account Manager, the Bell Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Bell Captain is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers. Acknowledges and greets guests within 5 feet while maintaining a professional and friendly demeanor. Effectively participates in "The Show Behind the Show" and delivers "Aggressive Hospitality" to guests. Addresses guests using the appropriate greeting for the site. Maintains accuracy and composure while under pressure to effectively handle guest complaints and difficult situations. Uses proper phone etiquette.- 20% Posts up in appropriate areas when not assisting guests or completing other tasks. Conducts an effective and efficient room presentation. Assist guests with room changes. Knowledge of each room type. Assists with the delivery and pick up of items to guest rooms.- 20% Maintains a detailed knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. Use only approved taxi cab service when calling cabs for guests, or otherwise assisting guest with transportation to offsite locations. Correctly tag individual bags to be stored in the guest services closet. Assure all guests and luggage are safely transported to/from assigned destinations. Continually monitor and maintain cleanliness and order of guest service area. Deliver messages, items and/or guest amenities as requested. Protect guest confidentiality in accordance with HIPPA requirements.- 20% Promotes a teamwork philosophy through leading by example and effective communication skills. Leads the work group in delivering high levels of guest service. Appoints bellman to certain routine roles; Assigns bellman to non-ordinary roles at the direction of the Account Manager. At the direction of the Account Manager, reduces staff during the work shift if business conditions dictate, using an approved method.- 10% Completes all tasks in a timely manner as instructed by the Account Manager. Adheres to the work schedule in completing and performing assigned tasks. Cooperates with management and coworkers to ensure that services can be maintained to meet the needs of the customer.- 15% Assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager to notify fellow associates of schedule changes or openings. Completes the shift report and other shift paperwork with detail and accuracy. Reports to the Account Manager methods for improving operating procedures and overall efficiency. Effectively communicates information to the work group. Attends Client Meetings as designated by Account Manager.- 15% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Work Experience: One to three months related experience and/or training OR equivalent combination of education and experience Customer service experience preferred Knowledge: Knowledge of bell attendant responsibilities Knowledge of principles and processes for providing customer and personal services. Skills: Must be able to understand 24 hour and military time systems. Must be able to clearly understand rates applicable to time passed. SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

What You'll Do: We want you to look after this hotel as if it were your home. You'll make sure broken things get fixed, and more importantly, you'll create a detailed program to ensure they don't break in the first place. From the little everyday details - maintenance of our guestrooms, public space, and the back of the house - to the big capital plans that help our hotels maintain their fresh appeal, you'll schedule, direct, and follow up to ensure each project reaches completion. You'll make sure we have the right tools and equipment and keep them organized, and that chemicals and hazardous materials are used and stored properly. You'll make sure work is performed safely and efficiently. Here are some of the tasks you will complete on a daily basis: Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. Perform preventative maintenance assignments on a scheduled basis. Lead, manage and communicate information about capital projects and property rehabilitation. Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests. Hire, train, evaluate, and lead all maintenance staff. Where You've Been: You have at least 3 years of management or supervisory experience in a hotel and have experience with several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. You're able to perform in a high-paced environment with multiple tasks and deadlines and able to effectively respond to emergencies. When You're Here: Although you'll sometimes be behind the desk, be prepared to move around because you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. Be prepared to be on call at all times in case of emergency including nights, weekends, and holiday. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Courtyard by Marriott Pittsburgh University Center Our Bistro is looking for a Server / Bartender! Our Bistro serves made-to-order breakfast and lunch items, coffee and specialty drinks as well as light dinner and cocktails daily. We are looking for: Full Time Morning/Evening Bistro Attendant - that can serve and bartend Part Time Morning/Afternoon Bistro Attendant - that can server and bartend. Gratuity is received! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Responsibilities: Maintains a calm demeanor during periods of high volume or unusual events Make decisions and solve problems in the interest of 100% guest satisfaction Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems Maintains a clean and organized workspace Maintains regular and punctual attendance Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication Cashier experience and computer knowledge helpful. Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift. Maintaining cleanliness of all appliances and counter space throughout the morning. Must be personable and able to meet the public. Greet and welcome customers. Cashier experience and computer knowledge helpful - Toast Systems helpful. Resolve different types of complaints from customers or address them to the food and beverage manager. Stock shelves, keep a note of stock that are about to finish. Must be apt in handling money, currencies and coins. Must have the ability to do repetitive work without any errors. Must be able to maintain records regarding transactions on computers. Must have basic computer awareness. Must have excellent interpersonal and people skills. Must deal with customers politely. Must be dressed neatly. Integrity, honesty and accountability in all dealings. Must be ready to work varied hours and weekends. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $18 per hour plus tips Work Schedule: The work schedule for this position is overnight shift 11pm- 7am. Sign On Bonus Eligibility • Full time or part time positions. • Candidates who have previously worked for Towne Park or UPP in the last two years are not eligible. Sign on Bonus Program Rules • Bonus payouts will be made in two installments • The first installment of $150 will be paid out in the payroll period following 30 days of active employment • The second and final installment of $150 will be paid out in the payroll period following 90 days of active employment Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

What You'll Do: Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless. Here are a few things you can expect to do during a typical shift: Communicate effectively with guests and answer questions regarding menu items, specials and beverages. Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen. Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner. Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler's and Liquor Permits are also required. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Top of Market Pay & Free Medical and Dental Coverage! Our Mission: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves. We are looking for talented, passionate and enthusiastic individuals to join our team and help us meet our objective of being recognized as the company that manages the finest hotels, resorts, and residence clubs wherever we are located. Our Team: Four Seasons Boston is seeking a Part Time Room Attendant to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance. Your Job: Are you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you! It is more than cleaning rooms, but rather having an eye for detail to ensure all guest rooms are up to the highest standards! This position does require an applicant with a flexible schedule, able to work days, evenings, rotating shifts, weekends and holidays. Preferred Qualifications and Skills Ability to read, write, and speak English Previous housekeeping experience preferred, but not required Candidates must have valid work authorization for the U.S. What to Expect from Your Work Experience Top of market pay. FREE Medical and Dental insurance for you and your eligible dependents. Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. Complimentary meals at our employee cafeteria. 401k participation with company matching program. Complimentary Life insurance. Vacation & Paid Sick Time Off. And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/boston https://www.facebook.com/FourSeasonsHotelBoston https://www.twitter.com/FSBoston http://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

This position is responsible for assisting in leading the hotel maintenance team in performing maintenance, repair, and upkeep of hotel building, guest rooms, banquet rooms, common spaces, outside grounds, and equipment. Helps lead preventative maintenance efforts to ensure proper maintenance and upkeep of company assets. Follows CSM high standards of quality to ensure guest satisfaction. Building Maintenance Performs building maintenance tasks and repairs, including repair and troubleshooting of HVAC, mechanical, plumbing, and electrical systems as well as hotel equipment and appliances. Performs painting, finishing, minor carpentry, and exterior/grounds tasks. Ensures regular inspections, upkeep, and cleaning of pool and spa, if applicable to property. Partners with Director of Engineering/Chief Engineer to oversee preventive maintenance program for hotel building, guest rooms, banquet rooms, common spaces, outside grounds, and hotel equipment. Ensures all maintenance employees are properly utilizing the company's work order management software to maintain accurate records of maintenance activities, equipment status, and repair logs. Helps lead efforts to ensure sufficient room inventory and meeting spaces are available and in proper condition and repair to meet sales projections and maximize revenue. Exhibits understanding and proficiency with preventive maintenance, equipment repairs, routine inspections, and capital expenditures. Responsible for ensuring proper use and safeguarding of all maintenance equipment and supplies. Conducts routine and proactive inspections of hotel property and grounds to maintain standards per CSM, brand, local, state, and federal regulations. Drives/operates motorized carts, skid-steers, lifts, and other machinery, if applicable to property. Leadership Supervises the work of hotel maintenance employees, including providing guidance, training, development opportunities, and performance feedback. Trains and develops maintenance employees to improve on technical skills and aptitude. Leads maintenance team in guest satisfaction efforts by ensuring requests are responded to in a friendly, timely, and positive manner. Financial Contributes to hotel profitability through effective control of maintenance expenses and safeguarding of equipment and supplies. Helps lead efforts to ensure proper maintenance of company assets and exhibits understanding of how this impacts the overall financial success of the hotel property. Assists Director of Engineering/Chief Engineer in preparation of and adherence to department budget. Guest Service: Drives guest satisfaction by responding to guests requests in a friendly, timely, and positive manner. Sets a strong example for others through exceptional guest service and holds other maintenance employees accountable for high guest service standards. Utilizes in-depth knowledge of hotel property, guest room repairs, and common area maintenance to drive guest satisfaction. Proactively shares knowledge to help develop others. Performs service recovery efforts and partners with other hotel leaders to resolve guest concerns. Partners with other maintenance employees to ensure successful service recovery outcomes. Collaboration and Teamwork: Drives collaboration with team members, vendors, and contractors to complete work orders, projects, and improvements. Drives collaboration with other departments to ensure proper and timely maintenance service solutions. Takes ownership of maintenance issues and ensures proper follow-up with stakeholders. Fosters collaboration and a positive, respectful, and professional work environment. Fosters teamwork and collaboration in meeting guests needs, including proactively partnering with other leaders/departments. Work Safely Sets an example for others by working safely at all times and maintaining a clean and safe work environment in compliance with CSM, brand, local, state and federal regulations. Holds other employees accountable for following proper safety procedures and protocols. Proactively identifies potential safety concerns/hazards and works with appropriate stakeholders to implement resolutions. Responsible for proper use and safeguarding of all maintenance equipment and supplies. Operates all equipment and machinery following safe and proper procedures. Maintains knowledge of hotel emergency procedures. Follows all CSM procedures for guest/employee incidents. Uses proper personal protective equipment at all times when necessary. Self-Management: Demonstrates effective self/workload management and the ability to work with minimal supervision. Demonstrates self-motivation and ability to multitask and prioritize work. Behaves in a manner that aligns with CSM's core values and upholds values standards with others. Adheres to CSM attendance policy, general work rules, and department procedures. Attends and helps lead department and hotel meetings and ensures important information is communicated to others. Maintains in-depth knowledge of CSM and maintenance specific standard operating procedures (SOPs) and trains other maintenance employees to ensure SOP compliance. Completes all assigned duties inside or outside the normal scope of responsibilities within the maintenance department. Education: High School diploma or GED required. Certified Pool Operator (CPO) and appliance repair certification is desired, or the ability to obtain certification based on property needs. Experience/Knowledge/Skills/Abilities: 5+ years of building maintenance experience is required. 2+ years of supervisory experience is preferred. Attention to detail, customer focused, and the ability to perform job duties in a fast paced environment. Strong problem solving and trouble shooting skills. Demonstrates clear written and verbal communication skills. Ability to successfully lead, train, develop, and influence others. Must have a current and valid drivers' license with safe driving record. Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. Ability to walk and stand for extended periods of time. Ability to perform physical activities such as bending, grasping, lifting, pushing, pulling, using hand tools, and climbing ladders. Periodically works outdoors and in environments with varying temperatures, including cold and heat exposure. Pay Rate: $30.00/hour This document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Responsibilities may vary depending on brand/location. All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively. To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. Management retains the discretion to add duties or change the duties of this position at any time. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations. CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.

Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Drives carts, bobcats, and ice surfacing machines. Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to CSM attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record. Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. Rate: $20.00 - $21.50 USD per hour CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour. Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. He/She is also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Shuttles guests to appropriate places that are approved by manager and the client contact. Must be able to learn and remember pick-up and destination points. Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc- 40% Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers. Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome to property- 20% May operate a vehicle that seats fifteen people or less, including driver. Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. Monitors vehicle condition and records malfunctioning items or damage and submits to manager- 20% Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of client financial and identifying information. May not provide "lift" services or assistance to any hotel or hospital guest; only offer a hand for assistance. Check wheelchairs for safe operation prior to each use and must clean wheelchairs after each use. Must be able to assist patrons with entering and exiting the vehicle. May be required to use specialized equipment such as wheelchair lifts- 20% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client Due to vehicle leasing contract requirements must be at least 21 years of age Must maintain a valid driver's license at all times Pass annual / semiannual MVR check Must complete the Wheelchair Safety Training course provided by Towne Park as applicable Must possess current Medical Examiners Certificate Must maintain an up to date license as well as DOT endorsements and a bi-annual physical exam as applicable Work Experience: One to three months related experience and/or training; or equivalent combination of education and experience Knowledge: Must be able to drive manual transmission Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

The Accounting Manager oversees the Human Resources and Accounting operations for the hotel, managing performance appraisals, record-keeping, counseling, benefits administration, and payroll. This role ensures compliance with personnel policies and procedures and facilitates effective communication within departments. The Accounting Manager collaborates with the management team as directed by the General Manager and Corporate Directors of HR and Accounting. Responsibilities: Serve as a communication link and filter for Concord information to hotel staff Provide direction and counsel to the General Manager on employment and associate matters Ensure annual wage and salary reviews and administration are complete Monitor compliance with established personnel policies and procedures Assist with the onboarding, transition, and orientation of new associates Serve as liaison with corporate teams and third-party administrators regarding benefits administration Train and hold accountable payroll processing staff Complete all required accounting functions for the property as directed by GM and Corporate Consistently enforce all company SOPs, policies, and procedures Project an enthusiastic, optimistic, and helpful attitude Ensure a safe work environment by following all safety and security procedures Assist other Leadership Team members and/or managers as needed Conduct self to reflect the high standards of professionalism within Concord Hospitality Qualifications: Bachelor's degree in Accounting, Finance, or a related field preferred Minimum 3-5 years of accounting or finance management experience in a hospitality or related industry Strong knowledge of payroll, HR, and benefits administration processes Excellent communication, leadership, and organizational skills Experience with accounting software and financial reporting Strong analytical skills and attention to detail Ability to work collaboratively with a team and across multiple departments Benefits (Full-Time Associates Only): Competitive wages Comprehensive benefits package including medical, dental, and vision plans Life insurance and short/long-term disability options 401K options and tuition assistance Discounted room rates at Concord managed hotels Training, development, and career advancement opportunities Performance-based bonus eligibility Pay Range- $63186 -$78,983 Why Concord? We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. Inspire greatness in your team Encourage and support team members to reach their full potential Create a work environment that is a Great Place to Work for ALL Lead with integrity, transparency, respect, and professionalism Care for your team, and their families We are Concord! We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $50,000-$55,000. Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description.- 15% Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client's service standards and effectively integrates Towne Park's standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees.- 20% Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews.- 15% Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary.- 20% Develops cohesive working relationships with the clients' staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations.- 15% Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping.- 15% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: Associate's degree or equivalent degree preferred Required Licensure, Certification, etc.: Valid driver's license and clean driving record Work Experience: A minimum of one (1) year of related experience in hospitality Knowledge: Knowledge of Towne Park's and site-specific preventative safety and security procedures Knowledge of Towne Park's safe driving policies and procedures Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park Knowledge of Towne Park's equipment training, policies and procedures for use in a safe and efficient manner Knowledge of Towne Park's claim check, ticketing and key box training, policies and procedures Knowledge of Towne Park's principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA Knowledge of business writing, basic accounting and business metrics Knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. Skills: Must be able to drive manual transmission Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates. Written and verbal communication skills to effectively address all levels within the organization Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations. A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety SCOPE Authority to Act: Performs duties independently with minimal supervision. Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization. Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion. Travel Travel of up to 10% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.