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TruMadison, Wisconsin
Hotel Guest Service Representative, Tru by Hilton Madison West Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends and Holidays Open to Morning and Evening shifts Why You’ll Love Working Here The Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Tru by Hilton Madison West. How You’ll Make An Impact The Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow-up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Tru by Hilton Madison West is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.00 per hour

Posted 3 weeks ago

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Property ManagementTempe, Arizona
The Maintenance Supervisor is responsible for providing technical and administrative assistance to the Chief Engineer. They also provide assistance in all operational aspects of the Engineering Department. Essential Responsibilities: Provides professional and courteous service at all times. Maintains all maintenance and preventative maintenance issues: refrigeration, heating, plumbing, water treatment, preventative maintenance, convention center front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc. Monitors electric, gas and water consumption. Ensures all projects are completed according to specifications and are completed on time. Understands and practices all lock out-tag out procedures in accordance with OSHA standards. Perform all guestroom and public area preventive maintenance services as outlined for your hotel. Performs maintenance checks of equipment and logs properly. Reports all safety and security concerns to the Chief Engineer or the Manager on Duty immediately. Ensures all key inventories are secure. Responds to all emergency situations prepared to assist. Participates in ongoing maintenance programs for event space, public space, kitchens, and all convention center equipment. Performs inventory duties as required. Maintains cleanliness of grounds and attractiveness of landscaping. Ensures cleanliness and orderliness of all workspace and storage areas. Attends monthly staff meetings. Completes projects as determined by the Chief Engineer. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Posted 30+ days ago

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Property ManagementGadsden, Alabama
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment. Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift. Check the front desk log for problems, special requests, etc. Greets, registers, and assigns rooms to guests. Process guest registrations, including collecting payment. Prepare express checkout folios. Maintain room status inventory. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. Maintain and clean the lobby and bathroom as needed. Communicates all information to the following shift to ensure a smooth transition. Works closely with all hotel departments to ensure the highest quality of customer service. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features. Responsible for completing all required shift paperwork, and night audit reports daily. Performs other duties as assigned by management. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Posted 30+ days ago

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Crescent CareersBrookfield, Wisconsin
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hardto create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Opened in November of 2024, the brand new Courtyard/Residence Inn Poplar Creek Complex is looking for its next great team member to join them on their Engineering team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401(k) matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Hotel Room Discounts with the Marriott Brand Worldwide and with our Crescent managed properties in North America for you & your family members Here is what you will be doing each day: As our Engineer, you will be working with our Engineering team to assist with preventive maintenance of the hotel rooms, general maintenance of the hotel, routine and major repairs and completion of work orders in accordance with out high quality standards. You will be working with hand and power tools, chemicals and heavy machinery. Does it sounds like you? You should have at least two years of experience in general hotel, apartment or building maintenance are required to include painting, plumbing, electrical systems, air conditioning, boilers and mechanical systems. Certifications are a plus. You enjoy working with people and have pride in ensuring guest satisfaction and provide excellent quality work in accordance with our high standards. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Posted 2 days ago

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Hampton Inn WacoWaco, Texas
Raines Co. - Your Future is Now! HIRING FOR FULL TIME 3pm-11pm position. Must be available weekends. Position Summary: The Guest Services Associate is responsible for providing exceptional customer service to guests by assisting with inquiries, reservations, check-ins, and overall guest satisfaction. This role involves handling phone calls, responding to guest requests, resolving concerns, and ensuring a welcoming and positive experience. Strong communication, problem-solving, and multitasking skills are essential. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Prepares breakfast in accordance with Brand or Hotel standards Cleans common areas as needed or as assigned to include sweeping, mopping, and dusting Report any technical issues to maintenance Inventories breakfast items and provides order requirements to management Receives deliveries and ensure items delivered match paperwork, reporting any discrepancies to driver and management Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Posted 30+ days ago

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Silicon ValleySan Jose, California
Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $22 - $24 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 5 days ago

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PH Pleasant HolidaysLahaina, Hawaii
Hotel Concierge (MAUI) - Sales & Activities This position is based on the Island of Maui - Lahaina. You must be living on island to be considered for this position. If interested, you must complete an online application. Do you love meeting people from around the world? Helping people create the most memorable experiences and lifelong memories. Then this job is for you! Pleasant Holidays, one of the largest travel wholesalers in the United States specializing in vacation travel to the Hawaiian Islands, Caribbean, Central & South America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan & Asia, the United States & Canada, and cruise vacations worldwide, is seeking a Concierge Sales Agent. Our Concierge Sales Agents will serve as Ambassadors of Aloha to help our guests experience our beautiful Island in ways they will never forget. As a Concierge Sales Agent you will be working closely with our guests to book their activities and tours while they are on Maui. You may also be booking tours and activities on the neighbor islands for our guests depending on their travel needs. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving AAA Members for more than 100 years. Please note: Your New Hire Onboarding and Al Desk training for this position will be done remotely, additional training will be completed at a hotel concierge desk. Therefore, access to a computer or laptop plus internet is preferred, but not required. Location: You may be assigned to more than one hotel concierge desk around Lahaina. Management to determine desk location assignment. Qualifications: · Prior experience in sales and/or customer service (1-3 years preferred) · Experience in working within the tourism/hospitality/travel field · Exceptional sales and customer service skills · Knowledge of the Hawaiian Islands · Knowledge of the Tours and Activities in Hawaii · Ability to grasp customer requirements and cater to individual needs · Love for interacting with people from different cultures · Ability to take initiative, work independently and multi-task in a fast-paced environment · Excellent verbal and written communication skills · Basic computer literacy · Experience using POS system Al Desk (Preferred, training provided) · Ability to speak, read and write in English fluently · Ability to speak, read and write in Japanese fluently (Preferred) *Benefit eligibility varies based on position status inquire with Human Resources* Status: Part Time (25-32 hours per week). Must have weekend availability. Salary: $14/hr + uncapped earning potential on commission Benefits to working at Pleasant Holidays: Medical (with prescription)Vision DentalFlexible Spending Accounts Paid Time Off for Holidays, Vacation, and IllnessCompany paid Life Insurance Long Term Disability401(k) Plan AFLAC PlansTravel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving 17 million AAA Members across 21 states. Pleasant Holidays is an Equal Opportunity Employer Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

Posted 2 weeks ago

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Integral HospitalityDuncan, Oklahoma
The 80-room Fairfield Inn & Suites - Duncan is looking for a cheerful & energetic Housekeeper to join our team at this beautiful location! Just of 81 and the premier hotel of Duncan! The hotel will benefit from a friendly and professional individual to join our Housekeeping Team. Responsibilities include cleaning & arranging guest rooms to hotel standards for guest arrival; performing laundry duties; cleaning & maintaining common areas; stocking & maintaining supplies; ensuring a high level of customer service at all times; assisting guests with requests as needed; and reporting all damages or repairs to management, as well as reporting all lost & found items. Requirements: Must have the ability to communicate effectively with guests, co-workers and managers Excellent customer service Solid references Weekdays / weekends / holidays Experience helpful but not necessary

Posted 4 days ago

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Longfellow HotelPortland, Maine
The team at Longfellow Hotel is looking for a new Chef for Twinflower Café & Five of Clubs. Job Overview: The Longfellow Hotel, a 48-room boutique hotel, café and spa, is seeking a creative, passionate, and thoughtful Chef to lead culinary operations at Twinflower Café. Opened in May of 2024, The Longfellow Hotel has already gained national recognition in Esquire , Travel & Leisure , and Condé Nast Traveler , and is ranked #1 on TripAdvisor for Portland Hotels and Luxury Hotels in New England. As Chef, you’ll be the heartbeat of our food experience, overseeing day-to-day kitchen operations, menu development, ingredient sourcing, and team leadership. You’ll collaborate closely with our café and hotel teams to craft seasonal, thoughtful dishes that reflect the character of Maine and resonate with our values of care, intentionality, and joy. This role is perfect for someone who finds joy in culinary expression, loves developing talent, and wants to leave a mark on the local food scene in Portland. If you’re applying from out of state, please indicate your intentions about relocating to Maine. Perks and Benefits: As a valued member of our team, you’ll enjoy: Discounted hotel stays across New England and within the Small Luxury Hotel brand Individual coverage for health, dental & vision Unlimited PTO policy Annual bonus Discounted meals at partner restaurants: Wayside Tavern, Twinflower Café, and Five of Clubs Generous parental leave Flexible Spending Accounts (an employer-sponsored healthcare benefit) Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% Access to career development and advancement courses Role and Responsibilities: Lead and inspire a culinary team that delivers consistently excellent food and hospitality Manage kitchen operations including scheduling, training, and compliance with safety and sanitation standards Oversee menu development with a focus on seasonal, locally sourced, and thoughtful ingredients Partner with hotel and café leadership on events, special menus, and guest experiences Maintain food and labor costs within budget while ensuring quality and consistency Create a positive, inclusive, and energizing kitchen culture aligned with Longfellow Hotel values What You Bring to the Table: 5+ years of experience in a professional kitchen, with at least 2 years in a leadership role Passion for thoughtful, ingredient-driven food and hospitality Strong team leadership, mentoring, and communication skills Knowledge of kitchen operations, including food safety, inventory, and cost control Ability to work collaboratively with cross-functional teams and adapt to evolving needs Excitement for creating memorable culinary moments that reflect our community and culture Relevant Portland, ME area experience preferred Location: This position is based at The Longfellow Hotel, 754 Congress Street, Portland, Maine. Occasional travel to events or partner venues may be required as the business demands. About Us: The Longfellow Hotel is managed by Uncommon Hospitality, a family-run hospitality company based in Portland, ME. Longfellow is the fourth property in the Uncommon portfolio, which also includes The Francis Hotel (Portland), The Colonial Inn, and The Admiral’s Inn (both in Ogunquit). Job Type: Full-time Salary: $64,000 EEOC Statement The Longfellow Hotel is an equal opportunity employer and is committed to fostering and maintaining an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, national origin, age, sex, disability, gender identity or expression, marital status, veteran status, or any other characteristic protected by law.

Posted 30+ days ago

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Crescent CareersSaint Paul, Minnesota
At Crescent Hotels & Resorts, we’re a team of hospitality professionals who take great pride in the exceptional experiences we create for our guests. But even more than that, we recognize that our Associates are the true stars of everything we do! We understand what it means to be part of something special. We encourage you to bring your authentic self to work every day, and we’ll celebrate your uniqueness and support you as you thrive in your career journey. From our health and wellness programs to top-tier learning and development opportunities, and travel discounts that fuel your inner explorer, we’re dedicated to providing what YOU need. We’re excited for you to begin your journey with us—where You Belong, We Care, and Shine Bright. The Sheraton St Paul/Woodbury is looking for our next great team members to join us on our Housekeeping Team. We are seeking experienced and customer service-oriented individuals to fill the position of Guest Room Attendant. For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. We are committed to providing you with: Highly competitive wages. An exceptional benefit plan for eligible associates & your family members. 401K matching program for eligible associates. Flexible scheduling to allow you to focus on what is important to you. Hotel Room Discounts at Marriott Brand properties Worldwide and with our Crescent managed properties in North America for you & your family members. Here’s what your day will look like: As our Guest Room Attendant, you’ll be in charge of cleaning guest rooms and addressing guest requests, all while contributing to our goal of providing exceptional service and maintaining financial success. Your main responsibility will be to complete assigned tasks with the highest quality and brand standards, ensuring that our guests have a memorable and enjoyable experience. Does this sound like you? You bring prior experience from a similar role in a hotel, which is a bonus. You have a strong attention to detail and understand the importance of maintaining spotless guest rooms and supplies. Physical work is something you’re comfortable with. Your organizational and time management skills are a point of pride, and they’ll be a great asset in this position. You value flexibility in your work schedule, so being available for a mix of days and weekends fits well with your lifestyle. Apply now to join this exciting team and start your journey with us!

Posted 30+ days ago

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Crescent CareersSan Antonio, Texas
Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Job Summary: We are seeking a dynamic and results-driven Marketing Manager to join our hotel team. The Marketing Manager will be responsible for developing and executing innovative marketing strategies to drive brand awareness, increase occupancy, and enhance guest engagement. This role requires creativity, strategic thinking, and a deep understanding of the hospitality industry. Key Responsibilities: Develop and implement marketing campaigns to promote the hotel’s services, amenities, and events. Oversee all digital marketing initiatives including SEO, email marketing, PPC, and social media. Manage the hotel’s website and ensure content is current, engaging, and aligned with brand standards. Collaborate with the Sales team to create promotional materials and sales tools. Organize and promote events, packages, and seasonal promotions to boost revenue. Monitor and analyze market trends, competitor activity, and guest feedback to refine marketing strategies. Manage relationships with external agencies, photographers, and media partners. Ensure consistent brand messaging across all platforms. Track marketing performance metrics and prepare reports for senior management. Coordinate public relations activities and influencer collaborations. Qualifications: Bachelor’s degree in marketing, Business, Hospitality Management or equivalent experience preferred, 2–5 years of marketing experience, preferably in the hospitality or tourism industry. Strong knowledge of digital marketing tools and analytics platforms (Google Analytics, Meta Ads, etc.). Excellent written and verbal communication skills. Creative, organized, and detail oriented. Experience with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus. Familiarity with CRM and hotel property management systems is an advantage.

Posted 1 week ago

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Moxy HotelMadison, Wisconsin
Hotel Laundry Attendant, Moxy Madison Downtown Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends, and Holidays Open to both Morning shifts $500 SIGN-ON-BONUS Why You’ll Love Working Here The Hotel Laundry Attendant position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Madison Downtown. How do I make an impact on my team? As the Hotel Laundry Attendant, you'll provide our guests with clean and comfortable accommodations. This job is physically demanding, requiring our Hotel Laundry Attendant to sort, load, wash, dry, and fold through hundreds of pounds of linen every day. Provide fresh clean linens for the property guestrooms Operate commercial laundry and cleaning equipment Maintain laundry equipment and laundry room clean, organized and stocked Assist with monthly linen inventory Properly handle, label and store cleaning supplies What Success Looks Likes Friendly customer service to brighten the day of our property guests Ability to work effectively and efficiently in a fast-paced environment Excellent organizational and communication skills Special attention to detail Flexible availability What Will You Get At NCG Hospitality? The Moxy Madison Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.00 per hour

Posted 2 weeks ago

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Destination KnotSeattle, Washington
Job Title: Hospitality Customer Service – Hotel Reservations (Remote) Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail. Position Overview: We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment. Key Responsibilities: Communicate with clients to understand their hotel needs, preferences, and budgets Provide accurate information about hotel options, pricing, and amenities Assist clients with making and managing reservations Maintain accurate records of client interactions and bookings Respond to inquiries promptly and professionally via phone, email, or online platforms Collaborate with team members to ensure client satisfaction Stay current on travel trends, hotel offerings, and industry updates Requirements: Strong communication and customer service skills Friendly, professional demeanor with attention to detail Ability to work independently and manage multiple tasks Basic computer proficiency and reliable internet connection Interest in hospitality, travel, and creating memorable guest experiences Previous experience in customer service, hospitality, or reservations is a plus but not required What We Offer: Flexible, remote work environment Comprehensive training and access to industry tools and booking systems Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks Opportunities for personal and professional growth Ready to provide outstanding service while helping clients book their ideal hotel stays? Apply today and join the Destination Knot team! $45,000 - $65,000 a year

Posted 1 week ago

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Daskk Hotels & Resorts OrlandoOrlando, Florida
Benefits: Dental insurance Health insurance Paid time off Vision insurance DASKK Hotels and Resorts is open and looking for the right candidate. This candidate must be ready to be part of something special. This 154 suite hotel has completed a multi-million dollar renovation to become a boutique hotel that remembers that all customers are part of our family and puts their needs as a priority. If this sounds like you and you are ready to set yourself apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Guest Service Representative. This position needs to be passionate about the job and willing to work hard and understand the concept of “all hands-on deck” type of atmosphere. The ideal candidate must be a team player that is willing to go above and beyond. Requirements: · Greet guest and offer to assist with their needs · Reconciled paperwork daily · Register and assign guests to hotel rooms · Establish method of payment and verify credit · Make and confirm reservations · Compute bills, collect payments, and make change for guests · Transmit and receive messages, using telephones or PMS system · Respond to guest requests in a timely manner · Receive and resolve guest complaints, elevating to supervisor if necessary · Be aware of guest satisfaction scores and work toward increasing overall guest satisfaction · Practice safe work habits, wear protective safety equipment and following Choice standards · Must be able to stand for 8 hour shifts · Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods · Ensure overall guest satisfaction · Perform other duties as requested by management Experience: · Hotel/Hospitality Experience Preferred · High School diploma or equivalent required · Previous customer service experience required · Knowledge of PMS systems preferred. · Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Benefits · Paid Health Insurance and Paid Time Off after Probationary Period Compensation: $19.00 per hour If you are interested in being part of building something special, this is the perfect place for you. We are a rapidly growing hospitality/management company.Our ideal candidate must be a team player that is passionate about their work, willing to go above and beyond for our guests and embrace the concept of “all hands-on deck”. While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule could include holidays, weekends and alternate shifts. Equal Opportunity Employer

Posted 1 week ago

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Hampton Inn PendletonPendleton, Oregon
Job Summary: We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: $20.00 Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.

Posted 1 week ago

VP Management logo
VP ManagementSalem, Virginia
Description of the role: The General Manager of the Salem VA Hotel will be responsible for overseeing all aspects of hotel operations, ensuring a high level of customer satisfaction, profitability, and employee engagement. Responsibilities: Develop and implement strategies to achieve hotel's financial and operational goals Ensure all departments are running smoothly and efficiently Oversee and manage the hotel staff, including hiring, training, and evaluating performance Maintain high standards of customer service and resolve any guest issues or complaints Monitor and control hotel expenses and revenue Create and manage budgets Coordinate with sales and marketing teams to drive bookings and revenue Ensure compliance with health, safety, and licensing regulations Stay updated with industry trends and implement best practices Requirements: Previous experience in hotel management or a similar role Excellent leadership and team management skills Strong financial acumen Exceptional customer service skills Excellent communication and interpersonal skills Ability to work well under pressure and meet deadlines Proficient in hotel software and Microsoft Office Suite Knowledge of local and state regulations regarding hotel operations Benefits: Competitive salary Healthcare benefits Paid time off Opportunities for growth and advancement About the Company: VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members. Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility’s reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered. Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals. Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate dynamic problem solving, to monitor economic trends, and to develop marketing strategies in promotion of the hotel services. A successful candidate should hold a bachelor’s degree in hotel management or business management as a plus; equivalent experience is also acceptable. EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

Posted 3 days ago

Courtyard logo
CourtyardLincoln, Nebraska
Benefits: 401(k) Employee discounts Flexible schedule Free food & snacks Free uniforms BANQUET SERVER (Courtyard by Marriott Lincoln Downtown) Compensation: Hourly The purpose of this position is to interact with our guests and ensure they have a great experience when dining and meeting at the hotel. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. Banquet Server will follow through with the proper and timely set-up and execution of banquet events. Set up includes tables, chairs, stages, dance floors and audio visual equipment. Maintain a high degree of professionalism. Maintain all equipment and facilities in an organized, clean, and safe environment. General Responsibilities Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room are set as contracted. Ensure that meeting rooms are re-set for next event. Provide all group guests with a lasting experience of the hotel with intent for return business. Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. Performing basic cleaning tasks as needed or directed by supervisor. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Availability to bartend if needed. Experience required for bartending. Game Days are required Job Qualifications Education: High school diploma or equivalent preferred. Experience: Previous serving/bartending experience needed, excellent oral communication skills required, positive interpersonal skills required. License/Qualifications: Lancaster County Food Handlers Permit Compensation: $13.50 per hour Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties. We have developed a remarkable legacy of “integrity over income ” over our more than 100 year history. We maintain a talented team of prof essionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.

Posted 4 days ago

D logo
Destination KnotNorth Carolina, North Carolina
Job Title: Hotel Reservationist Location: Remote Company: Destination Knot Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Hotel Reservationist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! What You'll Do: Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. Provide personalized travel recommendations using our trusted supplier network. Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options. Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients. Manage client relationships, ensuring seamless communication and top-notch customer service. Work independently while benefiting from ongoing training, tools, and mentorship Why Join Us? ✔ Flexible schedule—work part-time or full-time from anywhere. ✔ No experience required—comprehensive training and certification provided. ✔ Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. ✔ Opportunity to build your own travel business backed by an established and award-winning agency. Who We're Looking For: Individuals with a strong passion for travel and customer service. Excellent communication and interpersonal skills. Self-motivated individuals who excel at working independently. Comfortable with online booking systems and digital tools (training provided). Eager to learn, grow, and take control of your income potential. $20,000 - $70,000 a year If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us!

Posted 3 weeks ago

H logo
Hampton Inn FarmingtonFarmington, Missouri
Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 30+ days ago

SpringHill Suites logo
SpringHill SuitesTuscaloosa, Alabama
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Loading housekeeping carts with all necessary supplies • Turns off all electricity (heating or cooling set to fan or cool setting) • Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done • Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately • Cleans the cart & ensures that all bottles are correctly labeled • Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. • Obtains executive housekeeper’s signature on his/her work assignment sheet • Vacuums & sweeps carpets & floors • Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) • Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies • Inspect rooms for safety hazards & for the operating conditions of equipment • Check for damaged linens • Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor • Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) • Maintain cleanliness of storage rooms & stocks cart • Remove & empties linens from housekeeping cart into laundry cart & sends to laundry • Record room status on work assignment sheets • Other duties as assigned Education/Experience • Previous housekeeping experience required • Attention to detail • Previous customer service experience • Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

T logo

Hotel Guest Service Representative

TruMadison, Wisconsin

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Job Description

Hotel Guest Service Representative, Tru by Hilton Madison West

Join a 2025 USA Today Top Workplace Winner!Starting at $16.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends and Holidays
Open to Morning and Evening shifts
Why You’ll Love Working Here
The Hotel Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.
We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Tru by Hilton Madison West.
How You’ll Make An ImpactThe Hotel Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience.
  • Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment
  • Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations 
  • Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" 
  • Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue 
What Success Looks Likes 
  • Customer service experience 
  • Accurate cash handling experience
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Positive attitude, outgoing, friendly
  • Ability to work effectively and efficiently in a fast-paced setting 
What Will You Get At NCG Hospitality?The Tru by Hilton Madison West is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.
Career Development
  • Personalized career pathing and skill development
  • Leadership and mentorship programs
  • Educational and certification reimbursement
Team Member Perks
  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day – earn bonuses for going above and beyond to support team and guests
  • Everyone Sells – earn cash for bringing in business to our properties
  • Paid Volunteer hours – Earn money for community service
Health & Wellness Benefits
  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off 
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs
Financial Support
  • Same-day pay options
  • Referral bonus – earn cash for bringing great team members
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality
NCG Hospitality is proud to be an Equal Opportunity Employer.
Compensation: $16.00 per hour

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Submit 10x as many applications with less effort than one manual application.

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