- Home
- »All Job Categories
- »Hotel Jobs
Auto-apply to these hotel jobs
We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.
Towne Park Ltd.Cincinnati, OH
$10 - $13 / hour
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10-$13 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.
Posted 4 days ago
PM Hotel GroupTwentynine Palms, CA
RESET Hotel At RESET, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twentynine Palms, RESET provides unique access to some of the most iconic views in the United States. Each of our 65 guest rooms at RESET Joshua Tree offers guests a private patio, mountain view and the comforts of a boutique hotel. Who We Are Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. Summary of Essential Job Functions Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observe performance and encourage improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote PMHS and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Requires standing and continual mobility throughout front office area. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using a positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for GSA's and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e. room attendants, housepersons, and inspectors, to complete their individual tasks if situation demands. What's In It for You Generous health, dental and vision insurance, plus 401K. Access to free virtual fitness classes and discounted in-person memberships Generous PTO + 9 paid holidays Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.
Posted 5 days ago
Stonebridge CompaniesNew York, NY
$25 - $27 / hour
City, State: New York, New York Title: Line Cook Location: NY,NY FLSA: Non-Exempt Status: Full-time Reports to: Kitchen manager Pay Range: $25-$27 Job Summary: The Line Cook is responsible for preparing and cooking food according to the hotel's standards and quality. Working under the supervision of a manager, the Line Cook is repsonsible for various areas, including breakfast, dinner and banquets while ensuring a high level of food consistency and safety. Essential Functions and Duties: Prepares all ingredients for the shift before service begins, ensuring readiness. Operates the cooking station efficiently and safely, following hotel standards. Prepares food items according to designated recipes and quality standards. Maintains cleanliness and complies with food sanitation standards at all times. Practices safe food handling, preparation, cooking, and storage methods. Produces high-quality food, with a focus on pantry items, sandwiches, salads, and desserts. Manages guest orders in a friendly and timely manner. Inspects all food visually before sending it from the kitchen. Ensures workspace is fully stocked and follows opening and closing procedures. Handles and stores all food items properly, following safety standards. Prepares requisitions for supplies and food items, as needed. Follows written or verbal instructions from the Chef or supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Associate's degree in culinary arts or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training. Strong knowledge of food preparation methods, including pantry items, sandwiches, salads, and desserts. Ability to use cooking metrics and conversion methods for measurements. Ability to follow recipes and instructions, ensuring consistency in quality. Experience in high-paced kitchen environments. Safe Serve/ STATE Food Handler's certification required. Excellent time management and organizational skills. Work Environment: Works in a kitchen environment with varying temperatures. Exposure to cleaning chemicals throughout the day. Flexibility to work long hours, including evenings, weekends, and holidays as required. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-10-24 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
Posted 30+ days ago
Concord HospitalityHouston, TX
$12+ / hour
The Barista connects with the guests by providing them a friendly, enthusiastic, yet professional and timely service RESPONSIBILITIES: Providing personalized service to all guests. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash. Must be personable and able to meet the public. Cashier experience and computer knowledge helpful. Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift. Greet and welcome customers. Resolve different types of complaints from customers or address them to the restaurant manager. Tabulate data regarding bills, total amounts, expenses in cash registers or record them in computers. Inform customers about modes of payment available. With variety of options to pay money; cash, check, credit card and debit card. Stock shelves, keep a note of stock that are about to finish. Must be apt in handling money, currencies and coins. Must have the ability to do repetitive work without any errors. Must be able to maintain records regarding transactions on computers. Must have basic computer awareness. Must have excellent inter personal and people skills. Must deal with customers politely. Must be dressed neatly. Being aware of more than one language is preferred with customers from various cultures, states or nations. Integrity, honesty and accountability in all dealings. Must be ready to work varied hours and weekends. Must have the ability to read and write. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord! "We support diversity and inclusion through our mission to be a "Great Place to Work for All." Pay: $12:00
Posted 3 weeks ago
CSM CorporationNaples, FL
Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Drives carts, bobcats, and ice surfacing machines. Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to CSM attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record. Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.
Posted 30+ days ago
Concord HospitalityChattanooga, TN
$52,655 - $65,819 / year
Join the OPENING TEAM of The Waymark Chattanooga, a brand new Hilton Tapestry Collection hotel! We are now hiring a Human Resource Manager! Responsibilities: Administers, directs, and controls the operations of the Human Resources Department. Coordinates and directs the recruitment, processing, and orientation of qualified applicants for all positions. Monitors performance appraisal system, ensures record keeping, individual and group counseling, benefits administration, department intercommunication, and wage and salary administration. Monitors compliance with established personnel policies and procedures. Acts in concert with the management team as directed by need or the General Manager. Assist with social media content coordination and programming as needed Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All." Salary Range: $52,655 -$65,819
Posted 1 week ago
Hilton WorldwideSan Jose, CA
$24 - $30 / hour
The DoubleTree San Jose is currently hiring for Full-Time Housekeeping Supervisor! Surrounded by the Santa Cruz Mountains to the west and the foothills of San Jose to the east, DoubleTree by Hilton Hotel San Jose boasts a location vibrant with beauty and rich with culture, history, and diversity. Convenient located, less than a half mile from San Jose International Airport and 45 minutes from San Francisco International Airport (SFO). This property offers 505 guest rooms, 48,000 sq. ft. meeting space and four food and beverage outlets. Classification: Full-Time Shifts: weekends required Pay rate: $24.24 for the first 90 days and $30.30 thereafter The ideal candidate will have minimum of one year hotel housekeeping experience, schedule flexibility, previous supervisory experience is highly preferred. The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? A Housekeeping Supervisor is responsible for inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Posted 3 weeks ago
Concord HospitalityRaleigh, NC
We are hiring a Part Time Restaurant Supervisor Shifts: Saturday and Sunday MORNINGS availability is a must We are looking for a person that has a passion to serve others! Our dining and beverage outlets and our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions as well as service our internal guests with great F&B options! It's our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness. We are currently seeking an experienced and energetic individual for the position of Restaurant Supervisor to add to our exception team of passionate and committed associates! The ideal candidate must have experience in a supervisory type position within full service restaurants with knowledge of beverage cost and sequence of service. Micros experience a plus. Should possess hands on attitude with excellent communication and interpersonal skills. Essential Functions Supervises the restaurant, lounge. and room service. Trains all associates in the Outlets how to perform their job duties to the best of their abilities. Assist in the following: Writing schedules, evaluating Associates, and direction of all personnel. Keeps open verbal and written communication between the management and associates. Provides associates with the tools and equipment they need to do their jobs. Takes immediate action on problems that are encountered in the kitchen or restaurant. Ensures all food served is of high quality, properly prepared according to recipe and is expedited to all outlets in a smooth and efficient manner. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Posted 3 weeks ago
Drury HotelsSan Antonio, TX
Property Location: 91 N.E. Loop 410 - San Antonio, Texas 78216 YOU BELONG AT DRURY HOTELS. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives- Quarterly bonuses (we succeed together!) based on hotel results Work-life-balance- Flexible scheduling, paid time off, hotel discounts and free room nights Career growth- Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being- Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement- Company-matched 401(k) Award-winning- Ranked among Forbes' Best Midsize Employers (2023) Summary: Under general supervision, the Hotel Sales Coordinator works closely with the sales and hotel leadership teams to promote and sell guest rooms and meeting facilities by following Drury United processes and procedures to build hotel occupancy, average daily rate (ADR) and maximize revenue per available room (RevPAR). Primary focus is inside sales, which includes coordinating meeting room details, incoming inquiries, proactive sales calls for new business and maintaining relationships with existing clients. Position may include travel to assist with sales blitzes, tradeshows and other promotional opportunities. Must present a high standard of integrity, service, and hospitality at all times to promote the Drury culture to customers and team members. The Hotel Sales Coordinator position is based at an assigned hotel as designated by Drury United Leadership. General Knowledge Skill and Ability: Requires intermediate knowledge of sales techniques and professional business practices. Requires ability to communicate clearly in English, both orally and in writing. Requires proficient computer skills including Microsoft Office products (Outlook, Excel, Word, etc.). Requires effective time management and organizational skills. Requires ability to operate an automobile on occasion to conduct sales activities outside of hotel. Rise. Shine. Work Happy. Apply Now.
Posted 30+ days ago
Concord HospitalityColumbus, OH
We are hiring a Part-Time Maintenance Technician! Responsibilities: As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide professional courteous service to our guests and be accommodating to various requests Be a team player and assist in other departments when help is needed Must be knowledgeable of all emergency procedures and aware of all Job Safety Analysis guides Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."
Posted 2 weeks ago
Hilton WorldwideCoronado, CA
$17+ / hour
Team Members who encompass the role of Ocean Club Concierge & Membership Bartender take the initiative to deliver a unique and memorable experience by providing a wide range of services that makes the transaction feel like a part of an elevated experience for all guests and Members. A Bartender is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Required Certifications: Both a Responsible Beverage Server (RBS) Certification is required for this position. Classification: Full Time, Seasonal Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $17.40 and is based on applicable and specialized experience and location. What will I be doing? Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws, condiments and produce based on projections and forecast Responsible for maintaining stock, cutting, and storing of all fresh fruit and applicable garnishes, juices and other perishables daily to ensure product quality Greets guests in a courteous, professional and timely manner, promotes and documents orders for drinks. Prepare and serve alcoholic beverages to guests and Members. Assist with set up of buffet when needed. Transport food items to and from the kitchen. Replenish beverages as needed. Retrieve and transport dirty tableware to dishwashing area. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in Point of Sale system at time of order and present physical and accurate check to guest and process payment when applicable. Check in with guests to ensure satisfaction throughout dining experience and/or after each delivery of food and beverage items. Check guests for proper identification. Detect and act upon guest inebriation as trained. Demonstrate knowledge of liquor laws. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all moneys. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete opening and closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations and securing coolers, cabinets, and storage areas. Requisition all necessary supplies, transporting supplies from storeroom to set-up area as required. All other duties as assigned County of San Diego Food Handlers Card and RBS Certification are required What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Mental health resources including Employee Assistance Program Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Posted 2 weeks ago
Longfellow HotelPortland, Maine
$16 - $31 / hour
Overview Longfellow Hotel is seeking valet drivers to join our team in Portland. We are a 48 Room luxury hotel offering both valet services and car transport on the peninsula of Portland. Salary Range: $16.00 - $31.00 per hour. This range factors in tips. We are looking for safe Valet drivers with warm smiles who enjoy interacting with people. Work with our knowledgeable and caring team members who want to see you succeed, many of whom also started as valets. What we offer Competitive Salary & Benefits Excellent Training and Development opportunities Discounted hotel stays at all our properties – First stay for free and 50% there out Access to Employee Rate program at New England Inns and Resorts Association (NEIRA) member properties Discounted meals at our food and beverage operations Twinflower Café and Five of Clubs – 50% Discounted services at our spa operations Astraea Enrollment in our Flex Spending Accounts (FSA) and Dependent Care programs Enrollment in Healthiest You, a medical services provider giving you virtual access to doctors and mental health specialists Voluntary enrollment in individual health insurance at a discounted rate Voluntary enrollment in dental and vision insurance at a discounted rate Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% contributions Responsibilities What you’ll do Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients. Inspect every vehicle before safely parking it, noting all findings. Explain valet rates to customers. Observe traffic laws and safe driving practices. Report all accidents, safety hazards, unusual occurrences, and policy violations to management. Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience. Come to work in your clean uniform every scheduled shift, on time, and ready to work. Remain in complete uniform for the entirety of your shift. Assist management with additional duties as assigned. Qualifications What you need A valid state driver’s license, current address, and acceptable driving record. The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus. Availability to work special shifts if needed (2nd, 3rd shift and/or weekends). Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired). The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints. The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos. The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Location US-ME-PORTLAND
Posted 6 days ago
Hyatt Columbus/PolarisColumbus, Ohio
The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas within the hotel. The primary focus is on ensuring a welcoming, clean, and comfortable environment for all guests. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely Maintain cleanliness of hallways and common areas as assigned. Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests. Assist other housekeeping associates in maintaining clean and organized work and public areas. Participate in the hotel’s carpet care program by spotting carpet during room cleaning. Report any maintenance issues or needs to the Supervisor. Stock and maintain housekeeping carts and linen storage rooms. Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered. Respond promptly to guest complaints or special requests, ensuring guest satisfaction. Follow proper procedures for entering guest rooms, ensuring guest privacy and security. Greet guests with a smile, make eye contact, and offer friendly assistance when interacting. Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items. Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols. Communicate effectively with coworkers and other departments, contributing to a supportive work environment.. Qualifications : Education : High School diploma or equivalent preferred. Experience : No prior experience required; hospitality experience is a plus. Basic communication skills, both verbal and written. Must be able to stand and exert well-paced mobility for up to 8 hours. Must be able to lift up to 30bs on a regular and continuing basis. Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks. Must maintain a neat, clean, and well-groomed appearance according to company standards. Flexibility to work varying schedules, including nights, weekends, and holidays.
Posted 4 days ago
Embassy Suites DFWIrving, Texas
$50,000 - $65,000 / year
Job Summary: We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong leadership abilities, and excellent communication skills. This role involves ensuring the hotel meets brand standards, maximizing revenue, improving guest service scores, and fostering a positive work environment. Compensation: $50,000 - $65,000 Key Responsibilities: Oversee the profitable management of the hotel. Coordinate marketing and advertising efforts to maximize revenue. Develop and maintain community relationships. Manage inventory and record-keeping. Handle staffing, training, and scheduling for hotel departments. Manage guest, employee, and property-related issues in a professional manner. Ensure availability to cover shifts in case of emergencies or call-outs. Maintain a motivating and team-oriented atmosphere. Essential Job Functions: Supervise and coordinate hotel departments to meet high standards of service and quality. Ensure positive guest relations and deliver excellent service. Maintain and execute marketing and sales programs. Actively participate in local business and community affairs. Maintain the hotel in compliance with brand standards, laws, and regulations. Submit required reports on revenue, expenses, business volume, payroll, and assets. Oversee inventory and manage costs for supplies (breakfast, linen, cleaning, utilities). Ensure proper employee training, development, motivation, and performance reviews. Perform additional duties as assigned. Experience/Training Required: Previous experience as an Assistant General Manager (AGM) or General Manager (GM). A combination of relevant experience and education is acceptable.
Posted 6 days ago
Hampton Inn PendletonPendleton, Oregon
$16 - $18 / hour
Job Summary: The Breakfast Attendant ensures a clean, well-stocked, and welcoming breakfast area for hotel guests. This role requires excellent customer service, attention to detail, and time management skills to maintain high-quality service standards. Compensation: $16 - $18 Essential Job Responsibilities: Set up and break down the breakfast area, including food, beverages, and supplies. Greet and assist guests as they arrive, ensuring a positive experience. Clean and bus tables; straighten chairs and arrange furniture. Restock food, drinks, and other breakfast supplies as needed. Prepare fresh coffee and monitor beverage stations. Empty trash receptacles and maintain a clean environment. Thank guests as they depart and address any questions or concerns. Clean and store all equipment after breakfast service. Assist with inventory, stock rotation, and supply ordering. Respond to guest requests, special needs, or complaints promptly. Support cleaning and maintenance in other hotel areas as needed. Qualifications: High school diploma or equivalent. Strong communication and customer service skills. Ability to work independently and manage time effectively. Problem-solving skills and the ability to handle guest issues professionally. Knowledge of basic health and safety regulations is a plus. Physical Requirements: Ability to stand, walk, and lift items up to 50 pounds for extended periods. Frequent bending, stooping, and reaching required. Must be able to work in a fast-paced environment and handle physical demands safely.
Posted 6 days ago
HiltonTupelo, Mississippi
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Loading housekeeping carts with all necessary supplies Turns off all electricity (heating or cooling set to fan or cool setting) Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately Cleans the cart & ensures that all bottles are correctly labeled Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. Obtains executive housekeeper’s signature on his/her work assignment sheet Vacuums & sweeps carpets & floors Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) Maintain cleanliness of storage rooms & stocks cart Remove & empties linens from housekeeping cart into laundry cart & sends to laundry Record room status on work assignment sheets Other duties as assigned Education/Experience Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 4 days ago
PM Hotel GroupWilmington, DE
What You'll Do Assist the Chief Engineer in managing day-to-day operations of the Engineering department Lead and support a team of maintenance engineers and technicians, providing training and direction Coordinate and execute preventive maintenance programs for guest rooms, public areas, and back-of-house systems Oversee repair and upkeep of HVAC, plumbing, electrical, and mechanical systems Respond promptly to guest service requests and maintenance issues Support capital improvement projects, renovations, and equipment installations Ensure compliance with safety, fire, and environmental regulations and maintain accurate documentation Collaborate with hotel leadership to identify operational efficiencies and energy-saving initiatives Who You Are Experienced in hotel or commercial building maintenance, with 3-5 years in a supervisory or leadership role Knowledgeable in HVAC, electrical, plumbing, and mechanical systems with hands-on capabilities Organized, proactive, and skilled at managing multiple priorities in a fast-paced environment Committed to safety, efficiency, and maintaining high standards of property appearance and functionality Able to work flexible hours, including evenings, weekends, and on-call rotations as required Certified or licensed in a technical trade (HVAC, electrical, or plumbing) preferred Why You're Here You take pride in keeping systems running, spaces safe, and guests comfortable. You understand that exceptional service extends beyond what's visible-it's also in the reliability, care, and precision behind the scenes. At HOTEL DU PONT, you'll play a vital role in maintaining one of America's most historic hotels as it enters its next chapter. Lead with expertise. Build with pride. Be part of the relaunch of an icon.
Posted 1 week ago
Towne Park Ltd.Grapevine, TX
$13 - $15 / hour
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $13-$15 per hour. Work Schedule: The work schedule for this position is dependent upon resort business volumes which will be discussed during the interviews. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: N/A Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Basic Math Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.
Posted 6 days ago
Hilton WorldwidePortland, OR
A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Posted 2 weeks ago
PM Hotel GroupWarrenton, VA
Job Summary Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained. Summary of Essential Job Functions Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g. "room care"). Assist in checking electrical systems such as air conditioning controls, television sets and lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool if applicable, including adjusting chemicals and cleaning filters, and completing maintenance request forms and record logs. Maintain the building exterior and "curb appeal" (i.e. snow removal, lawn care, painting, and gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Be prepared for exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs. to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
Posted 30+ days ago
Luxury Valet Attendant - Hourly + Tips - The Lytle Park Hotel (Experience Preferred)
Towne Park Ltd.Cincinnati, OH
$10 - $13 / hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
At Towne Park, it's more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10-$13 per hour plus $5-$10 per hour in tips.
Work Schedule: The work schedule for this position can include AM/PM shift times.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35%
The total amount of time for all functions of the job- 100%
QUALIFICATIONS
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
Work Experience:
- One (1) month related experience and/or training; OR equivalent combination of education and experience
Knowledge:
- Knowledge of principles and processes for providing customer and personal services.
Skills:
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
SCOPE
Authority to Act:
- Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
- The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.