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Moody National Companies logo
Moody National CompaniesNorth Charleston, South Carolina
At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. Are you a multi-tasker looking for an opportunity to work in a fast-paced environment? Do you enjoy talking to people? If so - we want you to join our team today!!! The Hyatt Place North Charleston, managed by Moody National Management LP is currently looking for Front Desk Associates to join our team. Previous customer service experience is a plus, but not required. This position is responsible for making reservations, checking in/out guests, and assisting with guest solutions. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Hiring Full and Part Time. The Front Desk Clerk processes guests in and out of the hotel in a professional and efficient manner in order to maximize customer satisfaction. Essential Functions: Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities. Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests when possible within policies/procedures. Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures. Accurately complete any logs/reports as specified by management. Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures. Other duties as assigned. Job Specifications: Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel. Excellent interpersonal, written/verbal communication and telephone etiquette skills. Intermediate proficiency with Front Desk computer systems Excellent command of the English language; second language proficiency desirable. Excellent time management skills and ability to multi-task and prioritize work Excellent written and verbal communication skills Exceptional problem solving skills Ability to maintain customer focus Excellent organizational and planning skills Ability to work well in a team environment Ability to follow corporate standards and procedures Experience and Education: High School education or equivalent work experience. 1+ years of experience as a Front Desk Clerk or other customer service position. Minimum training required per year as assigned by the company Any additional training required by manager Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a full-time position. Overtime may be required occasionally. • Work days and work hours may vary. • Fun work environment • This position works indoors.

Posted 2 weeks ago

VP Management logo
VP ManagementHuntington, West Virginia
Job Summary: The Hotel General Manager in Huntington, WV is responsible for overseeing all aspects of operations at our hospitality/restaurant establishment. This is an individual contributor role that requires strong leadership skills, a keen attention to detail, and a passion for delivering exceptional customer service. The GM will work closely with the corporate team to ensure the success and profitability of the property. Compensation & Benefits: This is a full-time, salaried position with a competitive compensation package of $60,000 to $80,000 per year, paid biweekly. The package also includes possible bonus opportunities of an additional $15,000-$20,0000; and benefits such as a health benefit package, paid time off, and opportunities for career growth within the company. Responsibilities: - Develop and execute strategic plans to achieve business objectives and financial goals set by the corporate team - Oversee the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, food and beverage, and other departments - Ensure high levels of guest satisfaction and maintain excellent customer service standards - Develop and maintain relationships with key stakeholders, including guests, suppliers, and the local community - Manage and control expenses within budget guidelines to maximize profitability - Recruit, train, and manage a team of employees, providing support and guidance as needed - Conduct regular staff meetings and performance evaluations to assess and improve employee performance - Review financial reports and implement strategies to improve revenue and reduce expenses - Ensure compliance with all hotel policies, procedures, and regulations - Maintain a high standard of cleanliness, safety, and maintenance throughout the property - Address and resolve any guest complaints or issues promptly and to their satisfaction - Stay current on industry trends and make recommendations for improvement to drive business growth Requirements: - Bachelor's degree in Hospitality Management or related field preferred - Minimum of 5 years of experience in a hotel management role, preferably in a similar market - Strong leadership skills with the ability to motivate and manage a diverse team - Proven track record of achieving financial objectives and driving business growth - Excellent communication and interpersonal skills - Knowledgeable of hotel software and reservation systems - Ability to work flexible hours, including weekends and holidays as needed - Must be able to lift and carry up to 50 pounds and stand for extended periods - Valid driver's license and reliable transportation EEOC statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

Thind Management logo
Thind ManagementSpring, TX
Hotel Banquet Captain Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Banquet Captain who is responsible for overseeing and coordinating all aspects of banquet events, ensuring exceptional service and customer satisfaction. This role requires strong leadership skills, excellent organizational abilities, and a keen eye for detail. The Banquet Captain collaborates closely with the banquet team, event planners, and other hotel staff to ensure seamless execution of events. Core Job Responsibilities & Duties ­­­­­­­ Event Coordination: Plan and coordinate all aspects of banquet events, including set-up, service, and breakdown, to ensure smooth operations and timely execution Team Management: Supervise and lead the banquet staff, including servers, bartenders, and other event personnel. Assign duties, provide guidance, and ensure proper training to maintain a high standard of service Guest Satisfaction: Ensure guest satisfaction by monitoring service quality, addressing any concerns or issues promptly, and making appropriate adjustments to enhance the guest experience Set-up and Logistics: Oversee the proper arrangement of tables, chairs, linens, and other event equipment according to the event specifications. Coordinate with the hotel’s operations and maintenance teams to ensure timely set-up and efficient use of resources Food and Beverage Service: Coordinate with the culinary team to ensure the timely and accurate delivery of food and beverage orders. Maintain a strong knowledge of menu items, wine selections, and other offerings to assist guests and address any inquiries Communication: Maintain clear and effective communication with event planners, hotel staff, and other departments to ensure proper coordination and seamless event execution. Relay event details, special requests, and any changes to relevant team members Compliance and Safety: Ensure adherence to all health, safety, and sanitation regulations during events. Monitor staff compliance with food handling procedures, alcohol service guidelines, and other relevant protocols Problem Solving: Proactively identify and resolve issues that may arise during events, such as last-minute changes, equipment malfunctions, or guest complaint. Make quick decisions and implement effective solutions to ensure the event’s success Administrative Tasks: Assist with administrative duties, including event invoicing, inventory management, and report generation. Maintain accurate records of event details, guest feedback, and any incidents that occur during events Training and Development: Conduct ongoing training sessions to enhance the skills and knowledge to banquet staff. Provide coaching and feedback to encourage professional growth and ensure a high-performing team Qualification Standards & Company Requirements High school diploma or equivalent; bachelor’s degree in hospitality management or a related field is preferred Previous experience in banquet operations, preferably in a supervisory or leadership role Strong understanding of banquet service techniques, event set-up, and food and beverage operations Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment Exceptional leadership abilities, including the capability to motivate and guide a team Outstanding communication and interpersonal skills to interact effectively with guests, colleagues, and event planners Attention to detail and the ability to maintain composure under pressure Knowledge of health, safety, and sanitation regulations pertaining to banquet operations Proficiency in computer systems and software used for event planning and management Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 30+ days ago

H logo
Historic LodgingMarfa, TX
Greeting visitors: A front desk clerk is often the first person a visitor sees when they enter a building. They should be welcoming and professional. Managing appointments: Front desk clerks may schedule appointments and reservations. Handling phone calls: They may answer phones and direct calls to the appropriate person or department. Providing information: They may provide information about company services, policies, and procedures. Maintaining the front desk: They may keep the front desk and lobby clean, organized, and tidy. Handling mail and packages: They may manage incoming and outgoing mail and packages. Supporting administrative tasks: They may perform tasks such as filing, photocopying, and data entry. Collaborating with colleagues: They may work with colleagues to ensure seamless coordination across departments.   Powered by JazzHR

Posted 30+ days ago

E logo
EHS Operational ExcellenceNew York, NY
About the Role A major Manhattan full-service property with several hundred guest rooms and multiple outlets is seeking an accomplished Chief Engineer to oversee all building systems and facilities. This hands-on leadership role manages the daily engineering operations, preventive maintenance programs, and capital projects that sustain a world-class guest experience. The position begins as a full-time temporary assignment with a clear pathway to permanent hire based on performance. What You’ll Do Direct all mechanical, electrical, HVAC, plumbing, life-safety, and building systems to ensure smooth and reliable operation. Build and administer preventive maintenance programs that minimize downtime and extend asset life. Supervise, train, and mentor the engineering team with an emphasis on technical expertise, accountability, and service. Establish and monitor departmental budgets; track expenses and labor while aligning with property-wide cost control goals. Coordinate renovation projects and capital improvements, ensuring quality and timeliness. Manage vendor relationships, bids, and service contracts for outsourced work. Enforce compliance with NYC/NYS codes, OSHA, EPA, ADA, and other regulatory standards. Partner with other departments to resolve service-impacting issues quickly and prevent recurrence. Monitor energy consumption and implement conservation initiatives that support sustainability and efficiency. Maintain accurate records of inspections, repairs, permits, and certifications. Respond promptly to emergencies and system failures to protect guests, staff, and assets. What You Bring 7+ years of progressive hotel engineering or building operations experience, with at least 3 years in a management role at a large NYC (or similar market city). Proven track record in large-scale, multi-outlet hotel environments. Strong technical knowledge across HVAC, plumbing, electrical, boilers/chillers, kitchen equipment, and energy management systems. Familiarity with life-safety protocols and emergency response procedures. Ability to lead union and/or non-union teams with clarity and fairness. Proficiency with building management systems (BMS) and maintenance scheduling software. Strong project management skills and experience overseeing capital renovations. Calm under pressure, decisive in emergencies, and detail-oriented in daily operations. Nice to Have NYC Fire Life Safety Director certification (or ability to obtain within 3-6 months). Stationary Engineer’s license or relevant trade certifications. Experience with union environments in NYC hotels. Background in sustainability initiatives and green building practices. Work Setup & Schedule On-site role in Manhattan; requires flexibility for evenings, weekends, holidays, and emergency calls as needed. Compensation & Benefits Temporary (W-2): Estimated $50–$75/hour or equivalent salary, depending on experience. Conversion (Perm): Base salary between $105,000 – $165,000 annually, with performance-based bonus eligibility and a competitive benefits package. Final pay to reflect skills, certifications, and market factors in compliance with NYC pay transparency laws. Equal Opportunity We value diversity and provide equal opportunity to all applicants without regard to legally protected categories. Accommodations available upon request. How to Apply Submit a résumé highlighting hotel size (room count), outlets supported, building systems managed, and examples of preventive maintenance or capital projects you led. Include availability for an immediate Manhattan start date. Apply here or email application / resume to LeadWithPurpose@Op-Excellence.net Job Type: Full-time Pay: $105,000.00 - $165,000.00 per year Work Location: In person Powered by JazzHR

Posted 6 days ago

Thind Management logo
Thind ManagementSpring, TX
  General Manager (Full-Service Hotel) Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced General Manager to oversee the daily operations of our full -service hotel & restaurant . As the Standard Bearer , you will be responsible for ensuring the hotel & restaurant runs smoothly, guest satisfaction is maintained at the highest level, and financial goals are achieved. You will lead a team of employees to provide exceptional customer service and maintain a positive work environment. Core Job Responsibilities & Duties ­­­­­­­ Oversee and m anage all hotel & restaurant operations, including but not limited to front desk, housekeeping, maintenance, sales, and food & beverage (restaurant & banquets) Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service Monitor financial performance and adjust as necessary to meet revenue and profit goals Develop and implement operational policies and procedures to improve efficiency and guest satisfaction Oversee the recruitment, training, and development of team members, ensuring that they have the necessary skills, knowledge, and tools to perform their duties efficiently and effectively Create and maintain a positive work environment that fosters teamwork and associate’s engagement Manage inventory and order supplies to maintain adequate levels and minimize waste Hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc. Lead all key property issues including capital projects, customer service and refurbishment Handling complaints and oversee the service recovery procedures Responsible for the preparation, presentation and subsequent achievement of the hotel & restaurant’s annual operating budget, capital budget, and marketing & sales plan Closely monitor the hotel & restaurant’s reports daily and take decisions accordingly Ensure all monthly financial outlooks for rooms, food & beverage, admin & general are on target and accurate Maximizing room yield, hotel revenue and food & beverage sales through innovative sale practices and yield management programs Prepare a monthly financial reporting for owners and stake holders Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services Coordination with the head-of-departments for the execution of all activities and functions Develop and manage Hotel & Restaurant Executive team to ensure career progression and development Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations Implement and maintain effective open-door communication system across all departments Create and maintain the company culture while educating team members about company motto and values Respond to audits to ensure continual improvement is achieved Corporate client handling and take part in new client acquisition along with the sales team whenever required Responsible for safeguarding the quality of operations both (internal & external audits) Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations Carry out verbal & written policy changes and instructions Ensure all decisions are made in the best interest of the hotel and management Ensure compliance with all local, state, and federal regulations Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements 3-year degree in Business Administration, Marketing, Hotel and Restaurant Management or MBA is preferred At least 5-years of experience in the hospitality industry At least 3-years of experience in hotel & restaurant management with a proven track of success and knowledge of hotel & restaurant operations & sales Excellent communication and interpersonal skills Strong analytical and problem-solving skills Ability to manage and lead a team Ability to manage financial performance and achieve revenue and profit goals Present strong understanding of P&L statements and the ability to reach with impactful strategies Strong organizational and time management skills Ability to work independently and as a team in a fast-paced environment Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule Powered by JazzHR

Posted 30+ days ago

Phoenix Prime Security logo
Phoenix Prime SecurityLos Angeles, CA
**READ BEFORE APPLYING** We are currently seeking a part time/full-time unarmed security guard in Downtown Los Angeles. As a security team member, you will be responsible for maintaining a safe and secure environment for hotel guests and staff. Your duties will include patrolling the premises, monitoring surveillance equipment, responding to emergencies, and conducting investigations as needed. Responsibilities: Patrol and secure the premises to prevent and detect signs of intrusion and ensure the security of the property and the safety of our clients and their guests. Monitor security systems and cameras, and promptly respond to alarms or calls for assistance. Conduct security checks, inspections, and maintain logs and records of incidents. Provide excellent customer service to clients, residents, and visitors. Maintain a professional demeanor, appearance, and attitude at all times. Requirements: Valid BSIS Guard Card as required by the State of California. Can start immediately Must own a black suit, black tie, black shirt, and black dress shoes A minimum of 1 year of security experience, preferably in residential or hospitality environments. Physically fit for extensive patrolling and capable of handling potential confrontations. Knowledgeable in security equipment and technology. Professional appearance and demeanor. Ability to work various shifts, including nights, weekends, and holidays. Must have a smartphone with knowledge of how to use different apps Must be physically sharp, well-groomed, and well-mannered Must have excellent communication skills and be well-spoken. If you are a reliable, detail-oriented, and professional Security Guard, we encourage you to apply today. Please submit your resume and a cover letter highlighting your qualifications and experience. About Phoenix Security: Join our team today and become a valued member of Phoenix Prime Security, an employee-oriented company that offers more than just a job! Are you a professional who is proactive and responsive? If so, then you have come to the right place. We're not your average private security company; we do what others don't. We're seeking motivated professionals who can help take us to the next level, and we're committed to helping you reach your career goals. As a member of the Phoenix family, you'll have access to multiple high-end locations and a range of available positions. Don't miss out on this exciting opportunity to step up your game and join a company that values its employees. Apply now to become part of the Phoenix Prime Security team! Pay: $18.00 - $20.00 per hour (after probation period) Ability to commute/relocate: Downtown Los Angeles, CA 90017: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Powered by JazzHR

Posted 30+ days ago

Accommodations Plus International logo
Accommodations Plus InternationalDallas, TX
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!  This position is a fully remote opportunity in Dallas, TX. The Sourcing Specialist will actively manage the hotel and ground transportation procurement process for our clients. In this role, responsibilities include creating hotel market analyses, identifying industry trends, sourcing multiple destinations, negotiating with hotels and ground transportation providers and tracking financial data. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Source hotels and collect market data for clients in key destinations. Collect data such as; hotel names, addresses, key contact information and star ratings utilizing internal databases and internet sources. Manage the Request for Proposal/Request for Information process through API’s RFP platform, JET, to secure and negotiate rates, special concessions, contract terms and conditions with hotel and ground transportation suppliers. Research hotel options and track collected data in Salesforce database. Analyze market trends and conditions in order to secure the best possible scenarios for our airlines and hotel partners. Create high quality and detailed destination presentations utilizing Microsoft products and Adobe programs that demonstrate savings and meet revenue goals within established deadlines. Prepare hotel site inspection scheduling domestically and internationally when required for customers. Manage crewmember feedback via our online portal for assigned accounts ensuring complaints/compliments are addressed within airline-specific contracted Service Level Agreement (SLA). Competencies Fluency in English required. Strong problem solving skills Detail Oriented Negotiation skills Able to multitask and work well under strict deadlines and fast paced environment Skilled at managing processes Ability to positively present API in supplier facing situations Verbal and written communication skills Ability to work with and understand diverse cultures here and abroad An organized self-starter who can work proactively and independently Travel Requirements Minimal Position Type and Expected Hours of Work Full time, Monday through Friday, during normal core business hours, some OT expected.   Supervisory Responsibility None Compensation Good faith hourly rate for this position is $19.50/hour. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR

Posted 30+ days ago

Jay Peak Resort logo
Jay Peak ResortJay, VT
PART-TIME & FULL-TIME |SEASONAL & YEAR-ROUND POSTIONS  This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading. The Hotel Maintenance Tech 1 assists with maintaining and repairing resort buildings and grounds. ESSENTIAL DUTIES & RESPONSIBILITIES  (include the following, other duties may be assigned) Perform written, verbal, or electronic PM's as directed. Assists senior level supervisors or technicians in repairs and replacements as needed. Performs repairs and preventative maintenance on all building systems. Treat our customers and guests with courtesy and respect and provide the highest level of customer service possible. Receives written work orders or verbal instructions from supervisor. Cleans internal areas of buildings and mechanical spaces; including buffing, dusting, sweeping and mopping. Paints interior and exterior walls and trim and floors. Assists in maintaining and repairing buildings' plumbing, refrigeration, and kitchen equipment as directed. Assists in maintaining and repairing building exteriors as needed. Assists other departments as needed or directed. Assists in replacing worn or damaged parts such as hoses, wiring, and belts in machines and equipment Assists other departments with moving furniture, unloading and storing supplies. Performs all tasks as directed building maintenance manager. Keeps logs of tasks performed and maintenance calls. Snow removal Trash Removal SPECIAL QUALIFICATIONS/REQUIREMENTS Must have a valid Driver’s License and eligibility for enrollment on the resort’s Motor Vehicle Insurance policy. Must have general knowledge of building maintenance tasks. WHY WORK AT JAY PEAK? We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET Wage: $17.00 per hour Paid Vacation & Sick Time Paid Maternity & Parental Leave Medical, Dental, Vision, Life & Disability Insurances 401k program eligibility with employer match after a year of employment with 1,000 hours of service Remote work and/or flexible schedules (depending on position) FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com. Powered by JazzHR

Posted 30+ days ago

B logo
B Hospitality CorpMiami Beach, FL
Butler Hospitality is a rapidly growing technology-based Hospitality company. We operate the Food and Beverage Departments within our partner hotels. We are currently seeking talented Full-time & Part-time food expeditors to join our team at The AC Hotel by Marriott Miami Beach in Miami, FL. US-based position and authorized to work in the US You will Prioritize with cooks food timing for being delivered for room service and orders Control efficient volume flow for guest experiences Package food for all delivery & room services Manage inventory and ordering delivery disposables Ideally have Familiarity with Food & Beverage delivery practices and handling methods Ability to work with minimal supervision 6 months experience kitchen experience We offer Health, dental benefits, and a 401k plan Uniforms & paid training Provided Lunch/dinner Compensation: from $18 per hour, depending on experience AM & PM shifts Location : The AC Hotel by Marriott Miami Beach-2912 Collins Ave, Miami Beach, FL 33140 Please prepare : Resume (if possible) 2 forms of ID References (with name, phone number, and/or email address) Proof of COVID-19 vaccination or willingness to receive vaccination is required   Butler Hospitality is a tech-driven hospitality company that has redefined room service. We take over the Food & Beverage Departments for our hotel partners and run their room service operations. From our scratch kitchens, we source high-quality ingredients to provide the finest room service experience for our hotel guests. We currently service over 40,000 rooms in some of the most popular cities in America, New York City, Chicago, and Miami. In our upcoming year, we will expand our operations from Washington D.C to Denver. Please visit our Instagram and Linkedin for more information and updates. #LI-DNI   Powered by JazzHR

Posted 30+ days ago

C logo
Crescent CareersDeerfield, Illinois
The Chicago Marriott Suites Deerfield is seeking experienced and customer service-oriented individuals to fill the position of Guest Room Attendant. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Housekeeping Team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Hotel Room Discounts with the Marriott Brand Worldwide and with our Crescent managed properties in North America for you and your family members Tuition Reimbursement Here is what you will be doing each day: Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules, be available to work on a regular basis and perform any other job-related duties as assigned. Does it sound like you? You have previous experience in a similar position in a hotel is a plus. You have a keen eye for detail and respect the importance that impeccably clean guest room and supplies have in a hotel. You don’t shy away from physical work. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different day and weekends works for your personal life. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Posted 5 days ago

D logo
Destination KnotFlorida, Florida
Cruise & Hotel Booking Specialist | Fully Remote Company: Destination Knot Location: Remote (U.S.) About Us: Destination Knot is a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients. Job Description: We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way. Responsibilities: Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers. Handle client inquiries, modifications, and cancellations in a professional and timely manner. Maintain accurate records of bookings and client interactions. Participate in training sessions and supplier webinars to enhance industry knowledge. Qualifications: Must be 18+ and legally authorized to work in the U.S. Excellent communication and customer service skills. Passion for travel and helping others create unforgettable experiences. Self-motivated with the ability to work independently. Comfortable using online booking platforms and learning new software. Prior experience in customer service or sales is a plus but not required. $25,000 - $65,000 a year Compensation & Benefits: Flexible Schedule: Work full-time or part-time from anywhere. Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives. Training & Certification: Gain access to ongoing education and industry support. How to Apply: If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.

Posted 2 weeks ago

D logo
Destination KnotBoston, Massachusetts
Job Title: Online Hotel and Resort Reservationist | Entry Level – Remote About Destination Knot: Destination Knot is a modern travel planning company dedicated to creating stress-free and memorable getaways. We specialize in curating hotel and resort stays that match our clients’ preferences, budget, and lifestyle. From romantic retreats to family vacations, our goal is to ensure every trip starts with the perfect stay. Position Overview: We’re looking for a highly motivated and customer-focused Online Hotel and Resort Reservationist to join our team. This entry-level position is ideal for individuals who are passionate about travel and eager to learn the ins and outs of hotel and resort booking. As a remote team member, you’ll assist clients with hotel research, reservations, and travel support—no previous industry experience required. Key Responsibilities: Assist clients with booking hotels and resorts for personal and group travel Research and recommend accommodations based on client preferences Confirm reservations and provide clients with necessary booking details and documentation Handle questions, special requests, and reservation changes in a professional manner Learn to navigate booking platforms and supplier tools efficiently Provide outstanding customer service via phone, email, and messaging platforms Stay informed about destination trends, hotel features, and current travel promotions Qualifications: No prior travel industry experience required—training provided Strong communication and customer service skills Basic computer proficiency and willingness to learn booking systems High attention to detail and ability to stay organized Positive attitude, professionalism, and reliability Must be 18 years or older with access to a computer and stable internet connection Passion for travel and helping others What We Offer: Flexible, remote work opportunity Travel industry training and onboarding support Access to exclusive travel perks and hotel discounts Opportunities for growth and advancement Supportive team culture and ongoing mentorship Work Environment: This is a remote position with flexible scheduling options. You’ll work independently while being part of a collaborative and enthusiastic team that values learning and service. $30,000 - $60,000 a year

Posted 1 week ago

VP Management logo
VP ManagementBluefield, West Virginia
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Physical Requirements Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. General Requirements Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Hotel & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Hotel & Resorts Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times. Must be able to climb stairs

Posted 30+ days ago

Mars logo
MarsChicago, Illinois
Job Description: This position pays $18/hr. This position will be located at 830 N Michigan Ave, Chicago 60611 . We have Part Time and Full Time positions available for this new location! The Hotel Chocolat Sales Associate is responsible for ensuring that customers are welcomed into stores and provided with excellent service, making sure that our stores, inclusive of all elements of Retail, Food & Beverage, are well presented according to our Retail Excellence guidelines. To accomplish Hotel Chocolat’s mission of ‘Making People Happy Through Chocolate’ Product knowledge is vital to the brand image. JOB ROLE AND RESPONSIBILITIES Customer Experience – Responsible for providing excellent customer experiences through delivery of our experience program, Phoenix, which will include welcoming customers, exploring the customer needs and being available to answer any questions or provide any support they may need, to deliver an excellent customer journey in our stores through retail, whilst optimizing sales through effective customer experience and selling techniques. Brand – Be a Brand Ambassador and you will share and develop your retail and cocoa knowledge to give all our customers a consistent customer experience. Product knowledge – Responsible for learning our range of products including the variety of products and categories we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics. Will also be running tasting sessions and demonstrations for customers of products. Stock – Working with the team on receiving deliveries, adhering to H&S guidelines, and ensuring stock is safely secured in stockroom areas. On the shop floor, responsible for ensuring stock is presented appropriately according to guidelines, kept clean and tidy and best before dates are adhered to. Operations - Ensure Health & Safety compliance through effective Daily Operations. Maintain outstanding hygiene & cleanliness standards throughout the store. Maintain all aspects of store security in accordance with company policies & procedures (example: Cash, Stock, IT, Buildings, H&S). In the absence of the Store Manager and Assistant Manager, be responsible for the opening and closing procedures for the store & all business requirements whilst holding the store and Keys. SKILLS AND EXPERIENCE We don’t have any essential requirements, but we do have a few areas we’ll look for in during the recruitment process. Customer service – previous experience of working in customer service is not essential. A positive attitude and desire to work in a customer facing environment are of greater importance. Teamwork – can demonstrate previous experience of working as part of a team to achieve a shared goal or target. Understands that working in retail means being flexible to support colleagues and workload according to needs. Merchandising skills – Able to identify product types and use guidelines to ensure displays are well presented and stocked according to specifications, seasonal promotions, and special offers. Communication – asks relevant questions to ensure they are listening carefully to customers individual needs and reacting accordingly. Adapting their style to different customer types. Communicates openly and honestly with respect and clarity with colleagues and manager. Product knowledge – able to learn about a diverse range of products but also able to understand the background to those products- how they’re grown and produced as well as a passion for cocoa, and a strong desire to learn about people’s differing tastes and any relevant allergens. Always ready to learn about new products and innovations as they are introduced. VALUES AND BEHAVIOURS Our values: Authenticity, Originality and Ethics shape and guide everything we do, they are a core part of our business and what it means to be part of Hotel Chocolat. Our People Pledge is that all employees should be treated with fairness, equality, and grace – be brave and be kind. Our Ingredients for Success are the things you need to demonstrate in your role, the skills, and behaviors that when added together ensure that you are at your best. I AM ME: I use my initiative to get things done. I take ownership of my development, with the support of my Line Manager. I treat everyone with respect and call out behavior that goes against this when I see it. I AM INSPIRATIONAL: I listen carefully to all colleagues and customers. I have a passion for what we do at HC and I am an ambassador for the brand. I AM A TEAM PLAYER: I build good working relationships with colleagues and am comfortable working with new people. I understand that wellbeing is a priority and know where and how to seek support. I AM COMMERCIAL: I consider the HC values when making decisions. I think of ways to make my customers lives better or easier. I AM BRAVE. I AM KIND. I deliver what I say I will, taking accountability and ownership for my actions WHAT DO WE OFFER TO YOU? Competitive wages starting at $18 /hour Flexible Schedules 401K and paid time off Tuition reimbursement program Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year Ongoing Developmental Programs Corporate/ Store Discounts Career Opportunities within the store and in Mars Inc (https://careers.mars.com/)

Posted 5 days ago

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Destination KnotSouth Carolina, South Carolina
Job Title: Hotel Reservationist Location: Remote Company: Destination Knot Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Hotel Reservationist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! What You'll Do: Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. Provide personalized travel recommendations using our trusted supplier network. Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options. Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients. Manage client relationships, ensuring seamless communication and top-notch customer service. Work independently while benefiting from ongoing training, tools, and mentorship Why Join Us? ✔ Flexible schedule—work part-time or full-time from anywhere. ✔ No experience required—comprehensive training and certification provided. ✔ Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. ✔ Opportunity to build your own travel business backed by an established and award-winning agency. Who We're Looking For: Individuals with a strong passion for travel and customer service. Excellent communication and interpersonal skills. Self-motivated individuals who excel at working independently. Comfortable with online booking systems and digital tools (training provided). Eager to learn, grow, and take control of your income potential. $20,000 - $70,000 a year If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us!

Posted 3 weeks ago

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Raymond Management CompanyFort Worth, Texas
Position : Guest Service Representative / Front Desk Starting Salary Range: $15.00-$16.00/hour or more based on experience. Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type : Full-Time Application Deadline: October 3, 2025 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We’re looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: • Paid vacation, sick, bereavement, & jury duty• Holidays paid at time & ½ when worked• Travel with hotel room discounts• Teammate referral bonuses• Paid time off to volunteer in your community• Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: • Affordable health, dental, & vision plans for you and your family• Low-cost accident, critical illness, & hospital coverage• Flexible spending plans options• 401(k) retirement plans with company contribution What You’ll Do: • Serve as the first point of contact for our guests, creating a positive and welcoming experience.• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We’re Looking For: • A friendly, positive attitude with strong customer service skills.• Ability to multitask and work well in a fast-paced environment.• Strong communication skills and a professional approach to solving guest concerns.• Basic computer skills and the ability to stand for extended periods.• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and well being. ¿Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? ¿Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento : Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados : Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibless para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora.• Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.• Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.• Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.• Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: • Una actitud amigable y positiva con sólidas habilidades de servicio al cliente.• Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.• Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.• Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.• Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 1 week ago

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Hampton Inn & SuitesPhoenix Downtown, Arizona
Hotel Guest Service Representative Part Time, Hampton Inn & Suites Phoenix Downtown Join a 2025 USA Today Top Workplace Winner! Starting at $16.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends are a must, and Holidays Open to Morning and Evening shifts Why You’ll Love Working Here The Hotel Guest Service Representative Part Time position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Phoenix Downtown. How You’ll Make An Impact The Hotel Guest Service Representative Part Time provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow-up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Hampton Inn & Suites Phoenix Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.00 per hour

Posted 1 day ago

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Holiday Inn Express & Suites Tulsa WestSand Springs, Oklahoma
Hotel Maintenance Location Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Assistant Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Benefits: Compensation: $14-$17/hr Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 6 months of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 1 week ago

VP Management logo
VP ManagementPounding Mill, Virginia
VA Hotel is currently seeking a Front Desk Associate for our Pounding Mill hotel. This individual will play a vital role in providing exceptional customer service to our guests and ensuring the smooth operation of the front desk. The ideal candidate for this role will be friendly, organized, and possess strong communication skills. This is an individual contributor role paid biweekly. Compensation & Benefits: - Hourly wage of $12 to $12.5 per hour, paid biweekly - Opportunities for growth and advancement within our company - Comprehensive training program - Generous paid time off and holiday pay Responsibilities: - Greet guests and provide excellent customer service, ensuring guests' needs are met throughout their stay - Handle check-ins and check-outs efficiently and accurately - Process payments and maintain accurate records of transactions - Answer incoming calls and assist guests with inquiries and requests - Respond to guest complaints and find solutions to resolve any issues - Maintain a clean and organized front desk area - Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready for check-in and any maintenance issues are promptly addressed - Keep track of room availability and make reservations for future bookings - Upsell hotel amenities and promote special packages to guests - Follow all safety and security procedures to ensure a safe environment for guests and staff Requirements: - High school diploma or equivalent - Prior experience in a customer service or hospitality role preferred - Excellent communication and interpersonal skills - Proficient in Microsoft Office and experience with hotel booking software a plus - Ability to multitask and work in a fast-paced environment - Availability to work a flexible schedule including evenings and weekends - Must be reliable and punctual - Must maintain a professional and friendly demeanor at all times EEOC Statement: VP Management is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these protected classifications.

Posted 30+ days ago

Moody National Companies logo

Hotel Front Desk

Moody National CompaniesNorth Charleston, South Carolina

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Job Description

At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible.

Are you a multi-tasker looking for an opportunity to work in a fast-paced environment? Do you enjoy talking to people? If so - we want you to join our team today!!! 

The Hyatt Place North Charleston, managed by Moody National Management LP is currently looking for Front Desk Associates to join our team. Previous customer service experience is a plus, but not required. This position is responsible for making reservations, checking in/out guests, and assisting with guest solutions.

All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. 

Hiring Full and Part Time.

The Front Desk Clerk processes guests in and out of the hotel in a professional and efficient manner in order to maximize customer satisfaction.

Essential Functions:

  • Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities. 
  • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests when possible within policies/procedures. 
  • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures. 
  • Accurately complete any logs/reports as specified by management. 
  • Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures. 
  • Other duties as assigned.

    Job Specifications:

  • Solid working knowledge of related company and brand policies, procedures, and services; general knowledge of other departments in the hotel. 
  • Excellent interpersonal, written/verbal communication and telephone etiquette skills. 
  • Intermediate proficiency with Front Desk computer systems 
  • Excellent command of the English language; second language proficiency desirable. 
  • Excellent time management skills and ability to multi-task and prioritize work
  • Excellent written and verbal communication skills
  • Exceptional problem solving skills
  • Ability to maintain customer focus
  • Excellent organizational 
  • and planning skills
  • Ability to work well in a team environment
  • Ability to follow corporate standards and procedures 

    Experience and Education:

  • High School education or equivalent work experience.
  • 1+ years of experience as a Front Desk Clerk or other customer service position.
  • Minimum training required per year as assigned by the company
  • Any additional training required by manager

    Work Environment:

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 
  • This is a full-time position. 
  • Overtime may be required occasionally.  

    • Work days and work hours may vary. 

    • Fun work environment

    • This position works indoors.

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