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Encore logo
EncoreArlington, TX
Position Overview The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore's Production Process and Technical Standards and will partner with the sales and operations team to deliver on event execution plans. The Project Coordinator, Venues reports to a designated Venue Operations lead (DET / DOO). Key Job Responsibilities Event Planning Prepare and communicate production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue. Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems. Review sales documents to confirm that the equipment and technical positions to ensure they meet client's needs. Event Execution Communicate event execution plan and on-site changes including billing, production schedules and client requests. Review all necessary information with crew leads to ensure a successful and profitable event. Operate equipment and assist crew as necessary/qualified. Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market. Administrative & Training Assist Venue Operations leaders with completion and analysis of the EPT tool for events as necessary. Process Encore post-event items, including review of timesheets, timely processing of invoices and post-show reporting. Work with Venue Operations leaders to identify training opportunities for onsite and regional workforce. Job Qualifications High School Diploma required 3+ years tech experience in the event technology or Broadcast industry 2+ years of administrative and customer service experience, preferred. Strong written and oral communication skills Strong Technical Background Strong Client relationship skills Operational logistics experience Works well under pressure Ability to multitask MS Office experience Ability to read technical diagrams preferred Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-JM1 #PPM

Posted 30+ days ago

C logo
CSM CorporationLansing, MI
Position Overview: We are seeking a dedicated and detail-oriented individual to join our team, responsible for ensuring our guestrooms meet and exceed company cleanliness standards. This role is at the heart of delivering an exceptional guest experience, combining professionalism, courtesy, and adherence to health regulations to guarantee guest satisfaction. Key Responsibilities: Meticulously clean and prepare guest rooms, ensuring all amenities and supplies are fully stocked and ready for use. Maintain cleanliness and functionality of carts, linens, rooms, and equipment. Take ownership of guest satisfaction, delivering outstanding housekeeping services with efficiency and care. Respond promptly and positively to guest requests, providing the highest level of quality service. Collaborate with other departments as a team player, contributing to the overall success of the property. Follow the company's guest service recovery program to address and resolve guest concerns effectively. Adhere to lost and found procedures to ensure guest belongings are handled responsibly. Maintain a clean and safe work environment in compliance with all relevant regulations. Inspect rooms for maintenance needs and promptly report any issues. Safely handle and utilize housekeeping chemicals, following established procedures. Observe company protocols for guest and employee incident reporting. Be well-versed in hotel emergency procedures to act effectively in critical situations. Plan, prioritize, and execute daily tasks to meet required work volumes. Comply with company policies regarding attendance, grooming, appearance, and work rules. Participate in all required department and hotel meetings. Operate all equipment and supplies properly and responsibly. Education: High school diploma or GED preferred. Experience/Knowledge/Skills/Abilities: Previous housekeeping or laundry experience is a plus. Must be available on weekends. Strong attention to detail with a customer-focused mindset. Ability to excel in a fast-paced environment. Reliable and predictable attendance is essential. Physically capable of lifting, pushing, and pulling up to 50 pounds consistently throughout the shift. Ability to move around the hotel (standing, walking, kneeling, bending) for extended periods. Additional Information: This description outlines the general scope and nature of the role but is not an exhaustive list of duties and responsibilities. Responsibilities may vary based on brand or location. All team members are expected to maintain a positive and respectful attitude towards guests and colleagues and perform duties safely and efficiently. Employment Terms: This document does not constitute an employment contract, as employment is "at-will." Management reserves the right to modify duties at any time. Equal Opportunity Employer: CSM Corporation is proud to be an equal opportunity employer. We welcome qualified applicants of all backgrounds, regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws and regulations. CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email benefits@csmcorp.net.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Nashville, TN

$9 - $11 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Associate/Valet is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. Job Details Valet Driver- Banker's Alley, Nashville Starting pay $9.00 per hour PLUS cash tips daily No experience needed Various shifts available- 20-30 hours per week Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9 per hour plus $5 - $11 per hour in tips. Work Schedule: The potential work schedule for this position is weekdays, 2nd shift, some morning shifts available. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 weeks ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$22+ / hour

The iconic Hotel del Coronado is looking for a Host/Hostess to join the Food & Beverage team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Seasonal. Starting November 24, 2025, ending no later than January 4, 2026 Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for the role is $21.68 per hour and is based on applicable and specialized experience and location. What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Welcome guests and ascertain their dining needs Seat guests and manage the seating chart Monitor restaurant activity to determine seating and dining flow Perform opening and closing duties, as needed Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Ensure knowledge of menu Respond to guest inquiries and requests in a timely, friendly and efficient manner Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3

Posted 30+ days ago

B logo
Bally's CorporationStateline, NV
Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Answers inquiries pertaining to hotel policies and services, and resolve occupants' complaints while supporting all customer service programs on assigned shift. Assists with management of daily arrivals and departures in reservation system on assigned shift. Provides direction for Hotel supervisory staff on assigned shift. Take out supervisor staff and input team Assists with posting charges, and settling of folios for individuals and groups, if applicable, on assigned shift. Addresses and manages complaints, grievances or concerns from team members on assigned shift. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. Responsible for staff development and training programs. Responsible for rewards and recognition program to maximize employee engagement. Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Determines work procedures and expedites workflow. Responsible for employee performance (disciplining, coaching, counseling). QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Bachelor's degree (B. A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. Must be proficient in Microsoft applications (Excel, Word, and Outlook). Knowledge of hotel systems software. CERTIFICATES, LICENSES, REGISTRATIONS Must register and maintain registration as a gaming employee in the State of Nevada pursuant to NRS 463.335. Employee must be able to qualify for licenses and permits required by federal, state and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second hand tobacco smoke. The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$21+ / hour

The iconic Hotel del Coronado is looking for a Food Runner to join their Food & Beverage team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. The quintessential al fresco dining experience with spectacular ocean views, Veranda is a journey of familiarity rediscovered. The menu of exceptionally prepared American favorites is inspired by The Del's Southern California roots, elevating clean, fresh flavors and regional produce, while classic cocktails and a California-forward wine list provide the finishing touch. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Seasonal Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The hourly rate for this role is $21.22 and is based on applicable and specialized experience and location. What will I be doing? As a Food Runner, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist food server(s) with table service, including, but not limited to, serving beverages, breads, transporting meals, etc. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JP2

Posted 2 weeks ago

Concord Hospitality logo
Concord HospitalityGrand Prairie, TX
We are hiring Servers! New Hilton Garden Inn hotel in EpicCentral: Breakfast, Dinner and Banquet shifts available!! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Responsibilities: Maintains a calm demeanor during periods of high volume or unusual events Make decisions and solve problems in the interest of 100% guest satisfaction Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems Maintains a clean and organized workspace Maintains regular and punctual attendance Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Posted 2 weeks ago

PM Hotel Group logo
PM Hotel GroupJacksonville, FL
What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap, shampoo, and coffee. Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day. Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityMilwaukee, WI

$25+ / hour

Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a Marriott Premium Distinctive, AAA Four Diamond Hotel is seeking an energized and curious minded Event Manager to join our Sales and Marketing Team! The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today. Here are some of the great benefits of working with us: Competitive Pay 3 Weeks Paid Time Off Annually - Begin Accruing Immediately! 7 Paid Holidays Same Day Pay Option Hotel and Travel Discounts Worldwide Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs Flexible Spending Account Group life insurance (provided by the company) Short-term disability insurance (provided by the company) Voluntary supplemental life insurance and long-term disability insurance 401(k) with company contribution - free money! Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in structure and easy access to public transportation Complimentary and deeply discounted food and beverage Deeply discounted dry cleaning services. Safety shoe discount Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Role Summary: Reporting to the Director of Sales and Marketing, manage, coordinate, and execute all details and aspects of events and groups turned over by the Sales Department. Effectively and efficiently convey all necessary information to ensure customer satisfaction. Responsibilities: Provide the highest levels of customer service to internal partners and external clients at all times. Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details. Track, detail, and communicate particulars of each assigned event and group, including but not limited to room blocks, meeting space, special concessions, group history, cut-off and other key dates, contract clauses, group resumes, event orders, and billing details. Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business. Collaborate with entire hotel operations in a unified way; one that fosters teamwork and embodies a flexible, creative, and entrepreneurial spirit. Respond in a quick, timely, and professional manner to internal partners and external clients; deliver clear and concise communication representative of Concord and hotel brand. Demonstrate excellent time management, self-motivation, and proactive planning with a keen focus on detail. Gain comprehensive knowledge of hotel's beverage and food products, pricing and presentation, function space, audio visual, and any other details related to event success. Learn and use digital sales systems and understand the hotel's revenue strategies (i.e., product pricing, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties. Prepare for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position. Other duties as required. Desired Skills and Experience: Event Manager, or comparable, experience in a full-service hotel preferred. Marriott experience a plus. Flexible availability (including nights and weekends) required. Compensation: This position is an overtime eligible manager position. The starting hourly pay rate is $25.00, depending on experience. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.

Posted 5 days ago

Muckleshoot Casino logo
Muckleshoot CasinoAuburn, WA

$20+ / hour

WHAT'S IN IT FOR YOU Competitive salary of $19.61/hr. with discretionary performance bonuses 2x a year! Complimentary meals and covered team member parking. Company-paid gaming licenses (Class A & Class B) Variety of additional voluntary benefits and retirement plans. WHAT YOU'LL DO Be the face of MCR for new hires and team members; exemplify MCR's values and set a great example by always demonstrating excellent guest service and professionalism. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Assisting guests with disabilities. Manage online, phone, and in-person, room reservations. Arrange specialized services for VIP customers. Operating switchboard and assisting with inquiries. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Creating, maintaining, and facilitating a positive and safe work environment; promoting positive team member relations and reporting issues to the appropriate personnel. Perform other duties as assigned. WHAT YOU'LL BRING 2 (two) years of customer service experience. 1 (one) year of luxury hospitality experience. Tribal gaming experience a plus. HOW YOU'LL BE SUCCESSFUL Knowledge with resort check-in software such as Cloudbeds, Hotel Connect, WebRezPro. Ability to multitask in a fast-paced environment. Ability to solve client issues in a friendly and timely fashion. Ability to communicate effectively, both orally and in writing. Read, write, and speak English fluently.

Posted 2 weeks ago

C logo
Caribe Hotels OrlandoOrlando, FL
Position Overview: As a Stadium Club Food Runner, you'll be the associate behind the scenes, ensuring that our guests receive their delicious food in a timely and efficient manner. Your mission is to work in harmony with the kitchen staff and servers to deliver mouthwatering dishes and create an unforgettable dining experience for our stadium club guests. With your energetic spirit and attention to detail, you'll play a vital role in keeping the food service running smoothly and ensuring our guests leave with smiles on their faces. Requirements: Previous experience as a food runner, server, or in a hospitality role is preferred. Enthusiastic individuals with a willingness to learn are encouraged to apply. Exceptional customer service skills with a friendly and outgoing personality. Strong attention to detail to ensure accurate and timely food delivery. Excellent communication and interpersonal skills. A food handling certification must be completed within the first 90 days of employment. TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment. Must be able to work flexible schedules including nights, weekends, and holidays. Responsibilities: Order Organization: Work closely with the kitchen and servers to organize food orders and ensure that they are prepared correctly and promptly. Timely Delivery: Deliver food orders to the correct tables quickly and efficiently, ensuring that guests receive their meals while they are hot and fresh. Plate Presentation: Ensure that each dish is presented attractively and garnished appropriately before delivering it to the guests. Attention to Detail: Double-check each food order for accuracy and completeness before leaving the kitchen, making sure special requests and dietary restrictions are accounted for. Guest Interaction: Interact with guests in a friendly and upbeat manner, providing exceptional customer service and addressing any inquiries they may have about the menu. Team Collaboration: Work collaboratively with the kitchen staff, servers, and bartenders to ensure a seamless and coordinated dining experience for our guests. Table Bussing: Assist in clearing empty dishes and glassware from tables to maintain a clean and inviting atmosphere in the dining area. Special Requests: Handle any additional requests from guests promptly and with a positive attitude, going the extra mile to accommodate their needs. Hygiene and Safety: Adhere to food safety and hygiene standards, maintain a clean and organized workspace with an understanding of proper food handling. High Energy: Maintain a positive and energetic attitude throughout the shift, spreading enthusiasm and creating a fun environment for both guests and fellow associates. Education: High school diploma or GED Skills & Abilities: Must be able to work flexible schedules including nights, weekends, and holidays. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Ability to communicate in the English language. Second language is a plus. Ability to perform proper chemical handling, cleaning techniques and use of equipment/machinery. Physical Requirements: Must be able to work in a fast-paced environment. Must be physically fit in order to lift, pull and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout shift.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupHonolulu, HI
What You'll Do: Our ideal candidate will be able to provide cleanliness and order to our guest rooms, work a flexible schedule, possess a positive team-player attitude, and have the ability to stand/walk for long periods of time. If you have a passion for cleanliness, teamwork, and excellence, this position is for you! For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy daily: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap, shampoo, and coffee. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We are looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! What to Expect Once Hired: When arriving to your shift you'll attend team meetings to discuss the needs of the property. You'll be given the necessary tools to complete your assigned rooms/sections. This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company. What Are the Benefits: Our hotel offers Competitive Pay & Health Benefit Packages, Annual Raises, Vacation & Sick time, Discounts on Hotels Worldwide & Flexible Scheduling

Posted 5 days ago

Concord Hospitality logo
Concord HospitalityColumbus, OH
Job Title: Full-Time Front Desk Associate About Us: At Concord Hospitality, we pride ourselves on creating exceptional guest experiences and fostering a positive work environment. As a company built on the Cornerstones of Quality, Integrity, Community, Profitability, and Fun, we are dedicated to nurturing our associates and offering a supportive and rewarding workplace. Join us and be part of a team that values every individual and strives for excellence. Position Overview: We are excited to welcome a dynamic and personable Full-Time Front Desk Associate to our team. With open availability, including weekends, you will be at the heart of our hotel operations, interacting directly with guests and ensuring their stay is nothing short of exceptional. If you are passionate about hospitality and thrive in a fast-paced environment, this role offers a unique opportunity to make a meaningful impact. We are looking for someone that can primarily work the 3pm-11pm shift. Key Responsibilities: Guest Service Excellence: Provide efficient, courteous, and professional service to all guests, creating a welcoming atmosphere and ensuring a memorable experience. Maintain High Standards: Uphold our hotel's high standards of service and hospitality, addressing any guest concerns or issues promptly and effectively. Transaction Handling: Accurately handle guest transactions, adhering to cash handling procedures and ensuring a smooth check-in/check-out process. Confidentiality: Safeguard guest privacy by managing mail, messages, and personal information with the utmost professionalism. Hotel Knowledge: Stay informed about hotel brand programs, services, and local attractions to better assist guests and enhance their stay. Effective Communication: Serve as a liaison between guests and other hotel departments, effectively communicating feedback and concerns to ensure guest satisfaction. Qualifications: Previous experience in a front desk or customer service role preferred, but not required. Excellent communication and interpersonal skills with a friendly and approachable demeanor. Strong organizational skills and the ability to handle multiple tasks efficiently. Proactive problem-solving skills and the ability to address guest concerns with a positive attitude. Availability to work various shifts, including weekends and holidays. Benefits: Competitive wages and benefits package. Comprehensive health plans including medical, dental, and vision coverage. Life insurance, short-term and long-term disability options. 401(k) plan with company match. PTO (Paid Time Off) Why Join Us? At Concord Hospitality, we are committed to making sure our associates feel valued and supported. Our "Associate First" culture means we prioritize your well-being and growth, offering continuous development opportunities and a vibrant team atmosphere. We celebrate diversity and are proud to be an Equal Employment Opportunity employer, dedicated to creating an inclusive and dynamic workplace. Ready to Take the Next Step? If you are excited about the prospect of contributing to a top-tier hospitality team and making a lasting impact on our guests, we encourage you to apply today. Join us in creating exceptional experiences and shaping lasting memories! Apply Now and start your journey with Concord Hospitality! We Are Concord!

Posted 30+ days ago

F logo
Four Seasons Hotels Ltd.Minneapolis, MN

$160,000 - $190,000 / year

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. Unique Hotel Elements: The 34-story building is situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city's pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixeduse complex serves as RBC Wealth Management's US headquarters. Key features include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19400 sq ft of meeting space, downtown's only Luxury Spa and a 5000 sq ft Pool Deck. View of Needs: High energy and very engaged. Family Office is in the same building. Strong F&B background to drive product guest experience and business results Balance product quality with tight cost management and deliver on profitability Think like an entrepreneur Adapt to local culture and expectations, immerse in the community Have trusted rapport with ownership and asset manager HM must be Guest Centric and visible throughout the Hotel and community Residential experience is a plus, ability to build strong connections with residence owners is critical Current Leadership Requirements General Strong EQ - key relationship management (internal, ownership, external active FS Brand representation) Ability to recognize and adapt to the fast paced landscape in Minneapolis (culture, business practice, consumer / employee behavior, strong focus on local market) Strong leadership to maximize residential and office tenants capture in hotel outlets Proactive influencer of future direction of business, vision and product of the hotel People Quick adaptability to take on a busy hotel team Manage a team with strong leadership skills in a union environment Ability to teach, coach, mentor and inspire a young team Pro active leadership style Build strong relationships in the community - both with partners like the local chef but also key community influencers Product Attention to Detail / Style Component is very important / product innovation / creativity / maintenance of product Continuous engagement and follow up of product / service Strong ability to connect within the local community and major influencers Thoughtful in creating strategy to position new, luxury entrant in the market Support and align team on project management to deliver new building and service product Profit Pro active influencer of future direction of business, ability to establish and communicate clear vision and strategy Ability to operate in a highly competitive with challenging market conditions Ability to drive a culture of top-line focus The ability to react and adjust to changing business environment and lead the team in ensuring efficient financial management of the business What we offer We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits: Salary: $160,000 - $190,000 based on experience Comprehensive health and vision insurance, no-cost employee single plan Discovery nights at Four Seasons Properties around the globe Holiday and vacation pay Daily meals inspired by award-winning chefs Complimentary uniforms and uniform care Sick pay, disability coverage, and life insurance We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance: Parking Discounts Staff lounge and cafeteria space with city view Up to eight weeks of parental leave pay Fur baby insurance 401(k) retirement plan Discounted accommodations at Four Seasons properties worldwide Dental coverage available at a discounted rate Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below: Instagram: @FSMinneapolis Facebook: https://www.facebook.com/FourSeasonsMinneapolis LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/ Learn more about who we are: We Are Four Seasons Candidates must have valid work authorization for the U.S. Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Posted 4 days ago

Encore logo
EncoreHonolulu, HI
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. Ensure all known opportunities are in CRM and completely accurate and updated at all times. See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications BS/BA or 1+ years of Encore or equivalent experience required 1 year technology sales or hospitality experience preferred Prior sales experience in audiovisual is a plus Knowledge of hospitality industry and sales processes preferred Technical aptitude and computer proficiency required Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 4-5 hours per day Standing: 2-3 hours per day Walking: 2-3 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 0-1 hour per day Climbing: 0-1 hour per day Grasping: 0-1 hour per day Lifting Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Carrying Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Continuously Peripheral Vision: Continuously Depth Perception: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs*: Occasionally Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES #LI-VW1

Posted 2 weeks ago

Noble House Hotels and Resorts logo
Noble House Hotels and ResortsFort Lauderdale, FL

$16+ / hour

Description Ready to work and have fun on Fort Lauderdale Beach? We are excited that you are considering joining Pelican Grand Beach Resort! Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please! The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a Front Desk - Guest Service Agent. We are a very diverse team with a ton of personality! Come play with us! SUMMARY At THE PELICAN GRAND BEACH RESORT, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts BY providing genuine service, the relationships we build with our guests and creating unforgettable experiences. The Front Desk Guest Service Agent will: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Post all charges without delay and update the folio At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We also offer AWESOME benefits such as: 401K (and 401K matching) Paid time off Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Incentive programs Referral programs Growth opportunities Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Requirements The individual must possess the following knowledge, skills, and abilities. Must also be able to explain and demonstrate that he or she can perform these essential functions of the job. 1-3 years experience as a Front Desk Agent at a hotel &/or similar role a MUST. Must have a working knowledge of types of room set-ups, capacities, relation to type of event, etc. Must have excellent interpersonal and sales-related skills. Must be able to prepare and analyze data and figures, and transcriptions prepared on and generated by computer. Must be able to speak, read, write and understand English. Requires good communication skills, both verbal and written. Must possess computational ability. Must be able to pass a background check. Must be legally eligible to work in the United States. Physical Requirements Must be able to stand up 6-10 hours a day Salary Description $16 per hour

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA

$21+ / hour

The iconic Hotel del Coronado is looking for a Food Runner to join their Nobu team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Marking the continued expansion of The Del's culinary experiences, Nobu Del Coronado will be the newest addition to the world-renowned Japanese restaurant empire founded by Nobu Matsuhisa and Robert De Niro. Nobu Del Coronado will offer over 3,700 square feet of stunning indoor and al fresco oceanfront dining space, including an outdoor covered patio dining with a pagoda bar and dedicated sushi bar. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Full-Time Seasonal Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The hourly rate for this role is $21.22/hour and is based on applicable and specialized experience and location. Union Position: This position is part of the union Local 30 which requires complete open availability. We are not able to accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week. What will I be doing? As a Food Runner, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assist food server(s) with table service, including, but not limited to, serving beverages, breads, transporting meals, etc. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. #LI-JS3

Posted 4 days ago

Towne Park Ltd. logo
Towne Park Ltd.Washington, DC

$20+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay for this position is $20 per hour. Work Schedule: The work schedule for this position is part-time. Looking for flexibility for hours and locations. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. Responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Shuttles guests to appropriate places that are approved by manager and the client contact. Must be able to learn and remember pick-up and destination points. Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc.- 40% Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers. Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome to property.- 20% Can only operate a vehicle that seats eight people or less, including driver. Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. Monitors vehicle condition and records malfunctioning items or damage and submits to manager.- 20% Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of client financial and identifying information. May not provide "lift" services or assistance to any hotel or hospital guest; only offer a hand for assistance. Check wheelchairs for safe operation prior to each use and must clean wheelchairs after each use. Must be able to assist patrons with entering and exiting the vehicle. May be required to use specialized equipment such as wheelchair lifts.-20% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client Due to vehicle leasing contract requirements must be at least 21 years of age Must maintain a valid driver's license at all times Pass annual / semiannual MVR check Must complete the Wheelchair Safety Training course provided by Towne Park as applicable Work Experience: One to three months related experience and/or training; or equivalent combination of education and experience Knowledge: Must be able to drive manual transmission Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 2 weeks ago

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Aramark Corp.Wawona, CA

$20+ / hour

Job Description It's time to bake new dreams! As an integral member of our amazing Food Services Team, you'll feel right at home at Aramark. With the chance to try different flavors and baking styles, you'll follow mouth-watering recipes and work with top-of-the-line equipment to 'bake' your dreams come true. Your health and safety are important to us, so we have production and safety guidelines in place to help you do what you love most. So, come on board, ignite your passion, and start your sweet career with Aramark. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Long Description COMPENSATION: The Hourly rate for this position is $20.45 to $20.45. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Bakes and prepares a variety of food according to production guidelines and standardized recipes Sets up workstation with all needed ingredients and equipment Prepares ingredients by measuring, weighing, mixing, chopping, etc. Operates equipment such as ovens, stoves, mixers, etc. Safely uses a variety of utensils including knives Properly stores food by adhering to food safety policies and procedures Cleans and sanitizes work areas, equipment, and utensils Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc. Adheres to Aramark safety policies and procedures including proper food safety and sanitation Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous experience as a baker or in a related role preferred Proven knowledge of baking methods, standards, and food safety regulations such as proper food handling, sanitation, and storage Required to obtain food safety certification(s) Demonstrates basic math and counting skills Demonstrates interpersonal and communication skills, both written and verbal This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Merced

Posted 2 weeks ago

H logo
HiltonMadison, Wisconsin
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Director of Sales at the Madison East DoubleTree. Join a dynamic sales team, we’re looking for a results-driven professional with a passion for guest relationships, revenue growth, and creating memorable experiences. **Bonus earning potential of 30% and opportunity for five payouts a year!!** Why You’ll Love Working with Us The Madison East Double Tree is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. Achievements for NCG Hospitality and our portfolio of properties include: USA Today Top Workplace Winner 2025 WI State Journal Top Workplace 2025 Madison Magazine Best Places to Work 2025 AZ Central Top Workplace 2024 Cultural Excellence Award 2024 Additional monetary rewards and recognition Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% for qualified leads Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights! Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives, and more. Professional Development: - Dedicated training and development with opportunities for growth - Educational and professional certification assistance Team Member Travel Perks: - Worldwide hotel stays starting at forty-nine dollars per night - Rate based on availability and property brand - Free night stays at NCG Hospitality hotels Core Benefits: - Paid Sick Time - Paid time off and Personal Days - Paid volunteer hours → Earn money for community service! - Flexible schedules Health and Wellness: - Health, Dental and Vision plans - Virtual telehealth services - Team Member Assistance Program with mental health resources - TeleDoc confidential counseling - Health and fitness monthly reimbursement program Financial: - 401(k) retirement plan - 100% match on the first 3% and 50% match on the next 2% of team member contributions - Same day pay option - Health Savings Account - Sales bonuses How do I make a difference on my team? Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches and networking events and oversees all Level 1 client partners Manages sales staff to include: hiring, training, coaching and development of managed personnel based on performance and accountability Understands and continuously evaluates market conditions, competitive set and market pricing to position properties to be rate leaders in local market Achieve/exceed budgeted revenue goals and market share goals Constantly monitor optimal business mix and continually identify and develop new markets and products to proactively react to changing market conditions. Properly manage time between managing direct sales and marketing efforts with primary focus on developing corporate accounts, group sales and meeting and event sales based on determined market mix Work with property and revenue management team to ensure proper revenue management functions, rate and inventory management and forecasting are being fully evaluated to optimize revenues based on demand. This includes space utilization of banquet/meeting space and sales department expenses What does success look like in this role? Prior supervisory experience required Bachelor’s Degree in Business, Marketing or Hospitality preferred 5+ years’ in progressive property sales with leadership responsibilities Effective talent management and staff development experience Must be financially adept and accountable in managing to budget Must have experience in the development and execution of sales and marketing plans Ability to communicate effectively verbally and in writing Strong interpersonal skills Strong understanding of revenue management principles to maximize revenue Effective planning, organization and time management skills Experience with computer applications including but not limited to: Microsoft Office products and property management systems. Experience with sales-based CRM applications (Delphi etc.) Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility. As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncghospitality.com and join our growing team! NCG Hospitality is an Equal Opportunity Employer.

Posted 30+ days ago

Encore logo

Event Project Coordinator - Loews Arlington Hotel And Convention Center

EncoreArlington, TX

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Job Description

Position Overview

The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore's Production Process and Technical Standards and will partner with the sales and operations team to deliver on event execution plans. The Project Coordinator, Venues reports to a designated Venue Operations lead (DET / DOO).

Key Job Responsibilities

Event Planning

  • Prepare and communicate production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.
  • Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems.
  • Review sales documents to confirm that the equipment and technical positions to ensure they meet client's needs.

Event Execution

  • Communicate event execution plan and on-site changes including billing, production schedules and client requests.
  • Review all necessary information with crew leads to ensure a successful and profitable event.
  • Operate equipment and assist crew as necessary/qualified.
  • Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.

Administrative & Training

  • Assist Venue Operations leaders with completion and analysis of the EPT tool for events as necessary.
  • Process Encore post-event items, including review of timesheets, timely processing of invoices and post-show reporting.
  • Work with Venue Operations leaders to identify training opportunities for onsite and regional workforce.

Job Qualifications

  • High School Diploma required
  • 3+ years tech experience in the event technology or Broadcast industry
  • 2+ years of administrative and customer service experience, preferred.
  • Strong written and oral communication skills
  • Strong Technical Background
  • Strong Client relationship skills
  • Operational logistics experience
  • Works well under pressure
  • Ability to multitask
  • MS Office experience
  • Ability to read technical diagrams preferred

Competencies

Deliver World Class Service

  • Hospitality
  • Ownership

Do The Right Thing

  • Instills Trust
  • Safety Conscious

Drive Results

  • Action Oriented

See The Big Picture

  • Tech Savvy

Value People

  • Communicates Effectively

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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