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Front Desk Agent-logo
Front Desk Agent
Arlo HotelsChicago, IL
At Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative, and well-informed people to join our team. We have an opening for an energetic and motivated individual to join our team as a Front Desk Agent. The successful candidate will work directly with patients by checking them in and providing them with information about the services that are offered. The ideal candidate for this position is someone who enjoys working with new people and is motivated to make our guests feel welcome. Checking people in and out. It's a no-brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent, you'll have many opportunities to brighten someone's day. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Responsibilities: Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. Welcome and serve guests in person and over the phone every day. Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. Requirements: Excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and standing and occasionally, you will have to lift or move up to 20 pounds. Must be available to work every shift including weekends and holidays. Perform other reasonable job duties as requested by Supervisors. At least 1 year of hotel experience (required) Opera, Booking, and TripAdvisor are a plus. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2 weeks ago

Guest Service Representative-logo
Guest Service Representative
Nothing Bundt CakesSan Carlos, CA
At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 30+ days ago

Front Desk Clerk-logo
Front Desk Clerk
MHC Equity Lifestyle PropertiesPlymouth, WI
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Plymouth, Wisconsin. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: High school diploma or equivalent experience. 1+ years of experience in customer service with exceptional customer service skills. Strong organizational skills and meticulous attention to detail. Computer literacy and the ability to learn new systems. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Posted 30+ days ago

Guest Service Representative-logo
Guest Service Representative
Nothing Bundt CakesAlbany, NY
At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $15.00 per hour Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 30+ days ago

Front Desk Associate-logo
Front Desk Associate
CrunchMason, OH
Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. All Front Desk Associates are required to participate in general cleanliness of the club daily, as well as community outreach and marketing. Current CPR Certification and ability to pass criminal background screen is required. Apply Today!

Posted 30+ days ago

Night Auditor-logo
Night Auditor
Embassy Suites Pigeon ForgePigeon Forge, Tennessee
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean • Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock • Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience • High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

Front Desk Agent-logo
Front Desk Agent
Blue Sky Hospitality SolutionsPhiladelphia, PA
Job Title: Front Desk Agent Department: Front Office Reports To: Front Office Manager / Supervisor FLSA Status: Non-Exempt Location: Warwick Rittenhouse Hotel Job Summary: The Front Desk Agent is the first point of contact for guests and plays a key role in delivering a warm, welcoming, and efficient check-in/check-out experience. This role requires excellent communication skills, a service-first attitude, and the ability to multitask in a fast-paced environment. Key Responsibilities: Greet and welcome guests in a friendly and professional manner Perform check-in and check-out procedures accurately and efficiently Manage reservations and room assignments using property management systems (PMS) Handle guest inquiries, requests, and complaints promptly and professionally Answer phones, direct calls, and provide hotel information as needed Maintain an organized and clean front desk area Process payments, post charges, and provide receipts Coordinate with housekeeping and maintenance for room readiness and guest needs Ensure security and confidentiality of guest information Uphold all hotel policies and procedures Assist with guest luggage or special needs as required Qualifications: High school diploma or equivalent Prior hotel or customer service experience preferred Proficient in using computers and hotel software (e.g., Opera, Lightspeed, or similar PMS) Strong communication and interpersonal skills Ability to remain calm under pressure Excellent organizational and multitasking abilities Flexible availability, including nights, weekends, and holidays Physical Requirements: Stand or walk for extended periods Lift up to 25 lbs occasionally Use of hands to operate office equipment

Posted 2 days ago

Night Auditor-logo
Night Auditor
Crescent CareersNew York, New York
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with: • Highly competitive wages • An exceptional benefit plan for eligible associates & your family members • 401K matching program for eligible associates • Flexible scheduling to allow you to focus on what is important to you • Discounts with our Crescent managed properties in North America for you & your family members Here is what you will be doing each day: As our Night Auditor, you will be working with our front desk team to ensure the balance of revenue and settlement accounts nightly, maintain files and reset the system for next day operations. The position requires inputting data into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and etc. Does this sound like you? You have a keen eye for detail, and respect the importance of auditing and maintaining data for the hotel. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including evenings and weekends works for your personal life. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. For applicants who will be working in NYC, the anticipated compensation range for the position is $26.00-$28.00 an hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Posted 30+ days ago

Front Desk Agent-logo
Front Desk Agent
Naples Hotel GroupOrlando, Florida
As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. As a Guest Service Representative, you will play a pivotal role in ensuring guest satisfaction from check in, to check out through attentive, personalized service for each guest. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours". Benefits for full-time associates 2 weeks of vacation pay your first year 4 sick days/year 2 hours paid volunteer time/month Holiday pay Medical, dental, and vision insurance plan options Short term disability, long term disability, and life insurance plan options 401k retirement plan with company match Discounts on hotel rooms worldwide Direct deposit payroll Responsibilities Perform the functions of the front desk including processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Set wake up calls in an efficient, warm and friendly manner. Answer all incoming phones in three or less rings. Create, confirm, and make changes to reservations for guests. Review account and charges and payment information with guests during the checkout process. Answer inquiries pertaining to hotel amenities and facilities Serve as a local area expert offering recommendations or information on local shopping, dining, entertainment, and travel directions. Log and resolve all guest comments or complaints to ensure all guests leave our hotels 100% satisfied. Complete all required tasks and reports on the shift checklist. Maintain the shift pass on log accurately to ensure proper communication between shifts is maintained. Complete and log call-backs to guests who have checked in to ensure satisfaction with the room. Creates works orders for maintenance using our work order tracking system. Maintain the cleanliness and organization of the hotel lobby and front desk area. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Greet each guest that you encounter during your shift with a friendly smile. Ensures uniform and personal appearance are clean and professional. Follow hotel procedures for reporting and turning in lost and found articles. Coordinate with other departments as necessary to resolve service requests or problems. Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Qualifications Minimum of 1 year of experience in customer service. Excellent verbal and written communication skills. Must have proficient computer and keyboard skills. Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests. Must be able to stand for an extended period of time as 90-100% of the shift is standing. Make decisions based on your own judgment and company policy. Follow instructions without close supervision. Occasional carrying and lifting of items up to 15 pounds. Ability to work a flexible schedule to include weekends and holidays. *Employment is conditional on candidate's successful completion of pre-hire drug and background screening* Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 6 days ago

Night Auditor-logo
Night Auditor
Stonebridge CompaniesLoveland, CO
City, State: Loveland, Colorado The purpose of a NIGHT AUDITOR is to compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly, service-oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work. Maintain cashiering responsibilities as per Front Office procedures. Maintain Front Office computer system operation. Fulfill all Front Office functions between the hours of 10:00 p.m. and6:00 a.m. Handle and follow through on all guest requests daily from 10:00 p.m. until 6:00 a.m. Follow safety and emergency procedures. Maintain proper record keeping (i.e., log books, etc.). Be familiar with all policies and house rules. Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other employees during entire shift. Have a working knowledge of security procedures. Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Prepare and distribute the Daily Flash Report. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred. Completions of Bartender's school or course preferred. QUALIFICATIONS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to interpret and perform basic math functions. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT The work environment normally entails the following: Indoor work environment Minimal to moderate noise levels consistent with hotel environment PHYSICAL DEMANDS During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: Stand less than 2/3 of the time Walk less than 2/3 of the time Sit more than 1/3 of the time Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Posted 2 weeks ago

Front Desk Agent-logo
Front Desk Agent
Blue Sky Hospitality SolutionsFront Royal, VA
About the Front Desk Agent DoubleTree by Hilton Front Royal -- We're looking for a friendly, team-oriented Front Desk Representative to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential. We want you to make our guests and visitors feel appreciated and valued while on our premises. Front Desk Responsibilities Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Guest Loyalty Program and provide recognition and benefits to all present members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Answer phone in a timely manner. Respond & process requests for late check outs, room changes, lock-outs, billing inquiries, and extension of stay. Keep activity log updated to allow for proper follow-up. Ensure guest satisfaction Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Front Desk Requirements Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation High School diploma; additional qualifications will be a plus

Posted 30+ days ago

Front Desk Agent-logo
Front Desk Agent
Blue Sky Hospitality SolutionsWILLIAMSBURG, VA
A Front Desk Agent at a hotel is the first point of contact for guests, responsible for providing a warm and welcoming experience. They manage check-in/out procedures, answer guest inquiries, handle reservations, and resolve issues, all while ensuring a smooth and enjoyable stay. Key Responsibilities: Guest Service:  Greet guests, check them in and out, provide information about the hotel and local area, and assist with any requests or concerns.  Reservations:  Handle reservations, cancellations, and changes, ensuring accurate records and availability.  Check-in/Out:  Manage the check-in and check-out process, including verifying guest information, assigning rooms, and collecting payments.  Communication:  Answer phone calls, respond to emails, and communicate with other hotel departments to ensure guest satisfaction.  Administrative Tasks:  Maintain a tidy and organized front desk, handle administrative tasks, and manage office supplies.  Customer Service: R esolve guest complaints, provide excellent customer service, and ensure a positive guest experience.  Payment Processing:  Process payments for room charges, services, and amenities.  Skills and Qualities: Excellent Communication and Interpersonal Skills:  The ability to interact effectively with guests and colleagues, providing clear and helpful information.  Customer Service Orientation:  A strong focus on guest satisfaction and the ability to handle diverse situations with patience and professionalism.  Problem-Solving Skills:  The ability to identify and resolve guest issues efficiently and effectively.  Multitasking and Time Management:  The ability to handle multiple tasks simultaneously and prioritize effectively.  Computer Proficiency:  Familiarity with hotel management software and reservation systems.  Professional Appearance:  Maintaining a neat and presentable appearance. 

Posted 30+ days ago

Front Desk Clerk-logo
Front Desk Clerk
Gastro HealthMiami, FL
Gastro Health is seeking a Full-Time Front Desk Clerk to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Greet patients in a pleasant and timely manner. Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information. Verify registration forms are complete & obtain referring physician & primary physician information. Ensure patient has current referral on date of service. Obtain referral if necessary. Verify insurance benefits and eligibility prior to office visits & procedures. Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected. Ensure time-of-service batch is balanced and closed daily. Research & assist patients with questions regarding balances including collecting applicable payments. Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards. Other duties as assigned. Minimum Requirements High school diploma 2+ years experience in medical practice or similar setting Bilingual (Spanish) preferred eClinicalWorks (eCW) experience desired Willing to travel to different centers Bilingual Great costumer services We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more?   Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

Posted 30+ days ago

Front Desk Agent-logo
Front Desk Agent
Salt CottagesBar Harbor, ME
Join the Salt Cottages Team as a Front Desk Agent! Salt Cottages in Bar Harbor is looking for warm, welcoming, and detail-oriented Front Desk Agents to join our hospitality team! We offer both full-time and part-time from April through the end of October. Shift: AM and PM available (weekdays and weekends) Pay: $18–$20/hour, based on experience Please note: Candidates must be legally authorized to work in the United States without company sponsorship. Housing is not available at this time. About Salt Cottages Located just minutes from downtown Bar Harbor at the Hulls Cove entrance to Acadia National Park, Salt Cottages is a luxury cottage resort offering a charming mix of lodge and private cabin accommodations. Our team is passionate about creating unforgettable guest experiences, and we believe that exceptional hospitality starts with an enthusiastic, guest-focused staff. About the Role As a Front Desk Agent , you set the tone for our guests' stay, providing a seamless check-in and check-out experience while serving as a friendly, knowledgeable resource throughout their visit. This role requires a positive attitude, excellent communication skills, and the ability to multitask in a dynamic environment. What You'll Do: ✔ Greet guests with warmth and professionalism ✔ Assist with check-ins, check-outs, and guest inquiries ✔ Provide information about the resort, local attractions, and activities ✔ Answer phone calls and process reservations ✔ Maintain accurate room reservations and guest accounts ✔ Work collaboratively with all departments to ensure a seamless guest experience ✔ Cross-train in other departments as needed ✔ Adhere to company brand standards and uphold our commitment to excellence What We're Looking For: ✅ A friendly, engaging personality with a passion for hospitality ✅ Strong attention to detail and the ability to multitask ✅ Ability to remain professional and composed in busy or challenging situations ✅ Willingness to go the extra mile to enhance the guest experience ✅ Ability to work independently and as part of a team ✅ Local knowledge is a plus but not required At Salt Cottages, we believe that small details make the biggest difference. If you're someone who finds joy in making guests feel welcome, sees every interaction as an opportunity to brighten someone's day, and understands the power of a smile—we'd love to hear from you! Apply today and become part of a team that turns special moments into lasting memories!

Posted 30+ days ago

Night Auditor-logo
Night Auditor
Orchestrate HospitalityAltoona, IA
The Holiday Inn Express in Altoona is seeking a responsible, dependable individual with a keen eye for attention to detail to work as our Night Auditor. This position is a full time or part time position, working 11pm-7am.   Responsibilities include maintaining superior service to our guests, general front desk operations, and performing the end-of-business-day process for the hotel. Some accounting and record keeping are included in the job duties. This position pays $16-$18/hour based on experience.  We also offer great benefits including matching 401k, health & dental insurance, paid time off and free parking.   If you meet all of the qualifications and would like to apply for this position, you may do so in person at the Holiday Inn Express in Altoona or here online.

Posted 30+ days ago

Front Desk Attendant-logo
Front Desk Attendant
UFC GymHuntington Beach, CA
The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service Ensures that guests and members are warmly greeted and promptly assisted Ensures incoming calls are answered in a professional and efficient manner Ensures proper member check-in procedures are followed Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations Immediately reports or escalates to management any unsafe conditions or emergency situations Club Operations and Administration Keeps front desk and lobby neat and clean at all times Monitors retail goals and ensures club is on track to meet and exceed assigned goals Calls all past due members with Front Desk Representatives regarding late dues and down payments Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club REQUIRED QUALIFICATIONS: Knowledge, skills & abilities: Must be energetic and possess a very friendly, outgoing personality and positive attitude Possess strong interpersonal and communication skills, including telephone etiquette Possess a strong customer service focus, diplomacy and professionalism Understands and follows oral and written instructions. Able to multi-task and perform tasks with accuracy and attention to detail Minimum certifications/educational level: High school diploma or GED required Current CPR/AED certification

Posted 30+ days ago

Night Auditor-logo
Night Auditor
SonestaSonesta Simply Suites Salt Lake City, UT
Job Description Summary The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Posted today

Front Desk Supervisor-logo
Front Desk Supervisor
SagoLos Angeles, CA
POSITION SUMMARY:  To oversee the facility’s operations, including managing the Client Service Representatives and ensuring client needs are met.  Location: On-Site Job Type: Full-Time Compensation: $22/hour   KEY JOB RESPONSIBILITIES:  Ability to perform all CSR duties.  Supervise CSR’s.  Communicate daily with the Supervisor/Facility Manager.  Manage client projects.  Upload and supervise digital files.  Review Menu Sheets/order food.  Provide compensation for participants and ensure that all financial paperwork is accurate.  Manage shipping, package inventory and product counts as needed.  Compile and send reports.  Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s).  May assist with office supply ordering and inventory.  Other duties as assigned.  Requirements CORE COMPETENCIES:  Knowledge of computers, audio visual, and office equipment.  Project management skills.  Knowledge of shipping carriers’ procedures.  Clerical skills.  Detailed & team orientated.  Strong time management.  Dependable, energetic with an upbeat personality.  Confident, hard-working, organized with a professional attitude.  Multi-task and ability to meet tight deadlines.  Work a flexible schedule.  Work independently.  Lead & manage a staff.  Creative thinker & ability to solve problems.  Effectively communicate (oral & written).  Self-starter with ability to handle fast paced, stressful situations.  Knowledgeable of surrounding area/locations.  QUALIFICATIONS  Education:  High School Diploma or equivalent  Experience:  1-3 years hospitality and management experience  Computer Skills:  Strong technical computer skills (MS Office, Word, Excel, Outlook)  Benefits Health, dental, and vision insurance 401(K) with employer match Paid time off and holidays

Posted 30+ days ago

Front Desk Associate-logo
Front Desk Associate
Miracle-EarMoline, IL
We’re looking for a driven individual who is passionate about helping others to become our next  Front Desk Associate!  As a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for. Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. We’re seeking individuals who would have a  positive impact  on our customers and possess the organizational and technical skills to complete administrative tasks. Responsibilities: Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience. Scheduling, screening, and confirming new appointments through inbound and outbound calling. Provide customer resolution to any concerns or questions. Communicate all relevant customer information to the Hearing Care Professional Collect and record customer payments. Maintain the customer database by updating office records. Inform the customer about hearing care accessory options. Handle walk-ins and after-care for existing customers. Help run office promotions by participating in any marketing and social media initiatives. Support hearing aid maintenance, cleaning and repairs. About us: For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life. At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our employees, offering continuous training and development opportunities to empower our employees to become leaders in the industry. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. This is the advantage of working as part of the Miracle-Ear family and our parent company, Amplifon, the global leader in retail hearing solutions. Requirements Administrative, front office, or patient care coordinator background Experience in a direct customer support role Comfortable handling inbound and outbound calling Appointment scheduling and quality phone etiquette Sales-minded and takes initiative Adaptable and detail oriented, with an outgoing, positive demeanor Computer literacy, ability to accurately document and file records Benefits Pay: $19-20/hour Hours: M-F, 9am-5pm – work-life balance Continuous training, development & support Brand recognition – we’re at the top of our industry! Health Insurance – Medical, Dental, Vision Retirement Options Paid Time Off, Paid Holidays   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

Posted 2 weeks ago

Front Desk Agent-logo
Front Desk Agent
Dreamscape Flamingo Road ManagementRio Las Vegas, Nevada
WHAT YOU’LL DO The Front Desk Clerk will be responsible for setting the tone of arrival and departure for guests in a fast-paced environment by processing check-in and check-out transactions at the hotel. The transactions could take place in-person, on the phone, or at kiosk stations and Front Desk Clerks will be proficient in all options. Front Desk Clerks will also serve as a point of reference for all guest questions, services the hotel provides, challenge resolution, and proactively making recommendations to enhance the guest stay while demonstrating an upbeat and positive attitude. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Welcoming guests and providing unmatched guest service using the property guest service standards. Performing quick, efficient, accurate, and friendly check-in, check-out, and other front desk transactions. Using Property Management Systems to register hotel guests while ensuring that all guest information is validated with the highest level of accuracy. Effectively quoting rates for same day reservations and demonstrating the ability to build them in the Property Management System. Extensive collaboration with all departments within the hotel, ensuring that all needs for our guests can be completed or routed appropriately. Being comfortable handling cash, processing payment cards, maintaining a daily bank, and balancing transactions. Demonstrating the ability to naturally diffuse guest challenges and troubleshoot for resolution, resulting in overall guest satisfaction. Managing hotel room inventory while maximizing revenue generation through upsells. Assisting with maintaining the Contact Center management system and Property Management system with regards to Casino Marketing promotions, transient guest offers and reservations, and group reservations. Maintaining confidentiality of department affairs. Performing all duties deemed necessary for the success of the department. REQUIREMENTS Minimum one year of customer service experience required. Excellent organizational skills with the ability to multi-task and perform under pressure. Technical proficiency with Microsoft Office Suite, Property Management Systems – Opera preferred. Ability to effectively communicate in one-on-one, small group, and large group settings. Excellent verbal communication skills with a consistent pleasant tone and positive sentiment. Ability to respond to inquiries or complaints from team members at all levels, guests, regulatory agencies, or members of the business community. Ability to work any shift – day, afternoon, swing, or graveyard. Ability to stand and walk for an extended period, an average 8-hour shift. At least 21 years of age. PREFERRED Hotel industry experience Bilingual CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PAY RANGE The pay range for this position is $______/hour. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Posted 3 weeks ago

Arlo Hotels logo
Front Desk Agent
Arlo HotelsChicago, IL
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Job Description

At Arlo Chicago, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative, and well-informed people to join our team.

We have an opening for an energetic and motivated individual to join our team as a Front Desk Agent. The successful candidate will work directly with patients by checking them in and providing them with information about the services that are offered. The ideal candidate for this position is someone who enjoys working with new people and is motivated to make our guests feel welcome.

Checking people in and out. It's a no-brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent, you'll have many opportunities to brighten someone's day.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Responsibilities:

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
  • Welcome and serve guests in person and over the phone every day.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Requirements:

  • Excellent English communication skills and be able to read, write and speak fluently.
  • You will regularly use a computer and different software.
  • This position requires continuous movement, and standing and occasionally, you will have to lift or move up to 20 pounds.
  • Must be available to work every shift including weekends and holidays.
  • Perform other reasonable job duties as requested by Supervisors.
  • At least 1 year of hotel experience (required)
  • Opera, Booking, and TripAdvisor are a plus.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.