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The High Companies logo
The High CompaniesEwing, NJ
At High Hotels, hospitality isn't just what we do, it's who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey. It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences-for employees and guests alike-aren't just expected, they're the standard. Are you ready To Spread Joy Through Hospitality? The Courtyard by Marriott and SpringHill Suites in Ewing, NJ is looking for a Dual Housekeeping Manager. Dual Housekeeping Managers for High Hotels, LLC are responsible for the efficient operations of all phases of the housekeeping, laundry and public space areas of the hotel. Successful candidates will have three years of experience maintaining and ensuring the highest level of safety, cleanliness, guest satisfaction, and leadership while overseeing budgetary responsibilities for the housekeeping functional areas. This Full-Time opportunity will be based out of the Courtyard by Marriott and the SpringHill Suites in Ewing, NJ. Flexibility to work weekends and holidays is required. Areas of Responsibility for our Dual Housekeeping Managers Include: Establishes and enforces procedures for the personal safety of guests and co-workers and for the security of their property and the hotel's property. Assures standard of cleanliness in rooms and lobby areas are maintained to pass QA inspections. Assure Marriott Reward/Hilton Honors rooms are set-up to established standards. Selects and hires room attendants, inspector, houseperson, and laundry persons. Assigns rooms to be cleaned and schedules co-workers in all areas of the housekeeping department according to standards and forecasted occupancy. Prepares and assigns cleaning projects monthly. Reports maintenance deficiencies throughout the property as discovered. Conducts regular trainings & orientations. Conducts co-worker performance appraisals. Conducts a monthly inventory for linens and supplies. Functions as Manager-On-Duty (MOD) as part of the management team & participates in all management programs. Our next Dual Housekeeping Manager will ideally possess the following educational and work qualifications: A high school diploma or GED required. A college degree in hotel/restaurant management preferred. Minimum of 3 years of hotel operations experience required. Valid Driver's License required. Ability to operate computer systems such as Microsoft Office, Front Office PMS, ServicePro, and others. Working for The High Companies: At High Hotels co-workers are a high priority! The belief is as strong today as it was when the High Companies were founded over 90 years ago. Excellent benefits including medical, dental and vision available for full-time coworkers. Access to Healthy rewards program Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year. 401(k) Retirement Plan with a company match. Worldwide travel discounts. Fun working environment! We feel that work should be fun, and the management teams do all they can to promote a fun working environment.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Indianapolis, IN

$9 - $11 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9-$11 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 30+ days ago

A logo
Aramark Corp.Philadelphia, PA
Job Description The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages operations in the Conference Center dining rooms as well as catered events. This is primarily a night time position. The schedule is typically Sunday-Thursday from 1-10PM based on business needs. Job Responsibilities Leadership Use Aramark's coaching model to engage and develop team members to their fullest potential Reward and recognize employees Ensure individual and team performance meets objectives and client expectations Plan and lead daily team briefings Ensure safety and sanitation standards in all operations Client Relationship Identify client needs and communicate operational progress Financial Performance Ensure the completion and maintenance of P&L statements Deliver client and company financial targets Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity Bring value through efficient operations, appropriate cost controls, and profit management Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensure entire team is trained and able to implement Supervise team regarding production, quality and control Compliance Maintain a safe and healthy environment for clients, customers and employees Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 1 year of experience Requires at least 1 year of experience in a management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Philadelphia

Posted 2 weeks ago

Concord Hospitality logo
Concord HospitalityMilwaukee, WI

$25+ / hour

Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, AAA Four Diamond, premium distinctive hotel is seeking an experienced, energized, and curious minded Assistant Chief Engineer. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today. Here are some of the great benefits of working with us: Competitive Pay 3 Weeks of Paid Time Off Annually 7 Paid Holidays Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs Flexible Spending Account Group life insurance (provided by the company) Voluntary short-term and long-term disability insurance 401(k) with company contribution - free money! Hotel Discounts Worldwide Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in parking structure Complimentary and discounted food and beverage Deeply discounted dry clean services Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Role Summary: Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. Responsible for safeguarding of hotel property, asset, guests, visitors, and associates. Responsibilities: Provide the highest quality of service to the customer at all times; set example for all hotel associates. Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment. Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds. Verify completion of all repairs, replacement, and renovation projects to offices and employee work areas. Assist in hiring, training, supervising, and disciplining department staff. Adhere to all corporate-required purchasing policies and controls, including, but not limited to, all outside contractor bids, budgets, and schedules. Follow prescribed safety procedures for personnel and equipment by the company and OSHA. Maintain effective Energy Management and Preventive Maintenance programs and conduct special training for other operating departments on the safe and efficient use of equipment and energy in the hotel. Inform supervisor regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost-effective proposals for maintaining these systems. Access and input information into a computer and generate reports. Repair HVAC as required; and clean HVAC coils semi-annually or as required. Repair appliances as required Ensure implementation and compliance of brand standard key control policies and procedures. Check smoke alarms throughout hotel on a scheduled basis according to brand standards. Coordinate with other departments to fulfill guest special requests. Constant and effective communication required. Assist in resolving guest concerns. Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions. Communicate changes in suite/room status with Front Desk and Housekeeping. Answer guest questions regarding hotels and local area facilities and services. Assist sick and injured guests and/or associates; follow and complete all related reporting and documentation as required. Patrol property to ensure the safety of guests and associates with respect to safety, security, and hotel operations. Initiate investigations of crimes committed against property and/or persons. Write incident and accident reports, monitor investigations to their timely conclusion, and ensure appropriate follow up with guests, visitors, and associates. Develop and maintain emergency response procedures. Train associates on safety and security procedures; continually lead by example and coach associates on unsafe behaviors on-the-spot, as needed. Act as primary responder to emergency situations. Maintain accurate records while performing related office duties including, but not limited to camera monitoring, shift activity log, codebook, and employee and guest binder interaction. Comply with hotel policies and procedures. Lift and move items weighing up to 50 pounds, as needed. Perform duties of direct reports, as needed. Other duties as required. Desired Skills and Experience: Prior experience in hospitality leadership. Marriott experience a plus. Flexible availability is required, including weekends. The schedule for this position will be primarily PM shift (generally 2:00pm-10:00pm or 3:00pm-11:00pm); however, flexibility to varying schedules is required, based on business and engineering needs. Compensation: This position is an overtime eligible (hourly) manager position. The starting hourly pay rate is $25.00, depending on experience. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.

Posted 5 days ago

Concord Hospitality logo
Concord HospitalityWauwatosa, WI

$17+ / hour

Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a new, AAA Four Diamond, premium distinctive hotel is seeking a Housekeeper to join our team. The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today. We are looking for ambassadors that have a passion to serve others! Working in the Housekeeping (Style) Department, your role is key to the overall guest experience. Your keen sense of cleanliness, being proactive, responsive, and caring will make all the difference. Full-Time and Part-Time Opportunities! Here are some of the great benefits of working with us: Competitive Pay Same-Day Pay Option Hotel and Travel Discounts Worldwide Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in structure and easy access to public transportation Complimentary and deeply discounted food and beverage 401(k) with company contribution - free money! Personal alarm device Clean and secure locker room for personal belongings Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Additionally, full-time ambassadors are also eligible for the following: 2 Weeks Paid Time Off Annually - Begin Accruing Immediately! 7 Paid Holidays Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs Flexible Spending Account Group life insurance (provided by the company) Short-term disability insurance (provided by the company) Voluntary supplemental life insurance and long-term disability insurance Role Summary: Responsible for the cleanliness, arrangement, and supply of all guest rooms in an assigned section. Responsibilities: Provide the highest quality of service to the guest at all times. Ensure guest satisfaction through room cleanliness and attention to guest needs. Clean assigned rooms in accordance with established safety, cleanliness, quality, and timeliness standards. Check fixtures, television, radio, and heating/cooling equipment for proper operation. Set heating/cooling equipment and radio on proper settings. Inspect room for maintenance needs and report on maintenance service requests. Perform daily general cleaning duties and changing of bedspreads, blankets, mattress pads, and shower curtains. Log rooms cleaned. Turn in key and room status report to assigned supervisor. Fold terry and linen while waiting for rooms. Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles). Maintain cart, linen room, and vacuum cleaner cleanliness. Operate laundry equipment and maintain public area cleanliness, as needed. Must wear proper uniform at all times. Have a thorough knowledge of emergency procedures. Practice safety standards at all times. Move luggage, packages, or furniture weighing up to 40 pounds, as needed. Perform other duties as assigned, of which the employee is capable. Schedule: This position will generally be scheduled for first shift (9:00am start time). Weekend availability is required. Compensation: The starting pay for this position is $17.00 per hour. Why Concord Hospitality? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.

Posted 2 weeks ago

Concord Hospitality logo
Concord HospitalityColumbus, OH
We are hiring a Housekeeping Inspector! This is a full-time position that requires open availability, including weekends. Responsibilities: Provide the highest quality of service to the customer at all times. Ensure guest satisfaction through room cleanliness and attention to guest needs. Clean rooms daily following the Housekeeping Guidelines. Check fixtures, television, radio, and heating/cooling equipment for proper operation. Inspect room for maintenance needs and report on maintenance service requests. Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned. Log rooms cleaned on daily housekeeping report. Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles) Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or front desk. Know how to operate laundry equipment and maintain public area cleanliness. Benefits: We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord! "We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Posted 1 week ago

The High Companies logo
The High CompaniesLancaster, PA
At High Hotels, hospitality isn't just what we do, it's who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey. It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences-for employees and guests alike-aren't just expected, they're the standard. Are you ready To Spread Joy Through Hospitality? We are seeking a Full-Time Maintenance Tech for our Courtyard by Marriott property in Lancaster, PA. The maintenance Technician thrives in an independent work environment and takes initiative in performing essential and routine preventative maintenance for guest rooms. The Maintenance Tech will be responsible for ensuring all equipment remains in optimal working condition, adhering to company and brand standards. This is a Full-Time position, requiring 5 days of work each week with flexible hours between 12pm-8pm. Every other weekend required *Weekends include a $2/hr. shift premium! Areas of responsibility for our maintenance techs include: Act promptly in the event of a circumstance that requires attention. Perform preventative maintenance assignments on a scheduled basis. Service the hotel pool. Report or trouble shoot and repair malfunctions in mechanical and or electrical systems. Maintain and complete all maintenance logs accurately. Perform routine maintenance such as painting, carpet and/or floor cleaning, and caulking. Perform minor adjustments on HVAC systems. Our next team-member will ideally possess the following educational and work qualifications: A valid Driver's License. Availability to work weekends and holidays. High school diploma or equivalent. 1-2 years of experience preferred but not required in plumbing, painting, HVAC, and electrical work. *Comprehensive on-the-job training provided for motivated applicants eager to learn. Ability to work effectively both independently and as part of a team. Strong organizational and time management skills. Proficiency in reading, math, and communication HVAC, EPA, or CMRT certifications preferred or willingness to obtain any locally required certifications as needed. Working for The High Companies: At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 90 years ago! Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year. 401(k) Retirement Plan with a company match. Worldwide travel discounts. Fun working environment! We feel that work should be fun and the management teams do all they can to promote a fun working environment.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Hollywood, FL

$14+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14 per hour. Work Schedule: The work schedule for this position consists of PM shifts and Weekend Availability. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: N/A Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Basic Math Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 1 week ago

The Line logo
The LineAustin, TX
Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Free food & snacks Health insurance Paid time off Training & development Tuition assistance Vision insurance Wellness resources About our Brand More than a group of hotels, the LINE is a creative community built around a sense of discovery - an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsive- shaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture. We are seeking a dynamic Engineer to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. Responsibilities Establish and maintain good communications and team work with fellow coworkers and other departments within the hotel Ensure maintenance requests assigned to you are completed competently, with minimum disruption to hotel guests and coworkers within the assigned timeframe Ensure all log books and record sheets are correctly completed and kept up to date prior to finishing your shift Assist with maintenance operations including refrigeration, heating, plumbing, electrical, ice machines, lighting, kitchen equipment, IT/switch rooms, etc. Inspect and maintain electrical equipment such as compressors, circulation pumps, filters, outlets, thermostats and ice machines Assist with preventative maintenance and equipment maintenance in accordance with established timeframes Ensures that all standby units are readily available for operation Remain updated on all projects or activity status within the department Repair wall coverings and paint throughout the hotel Inspect, repair and replace safety equipment, fire hoses cabinets, water valves, fire extinguishers, fire escapes, etc. Maintain an appropriate variety and quantity of engineering tools and supplies Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions Ensures cleanliness and sanitation at the workplace Be familiar with all safety and emergency procedures including OSHA requirements Core Competencies High School diploma or general education degree (GED) Three (3) years related experience in hospitality or service industry preferred Strong communication skills Collaborative spirit Ethical Conduct Computer Proficiency: Microsoft Office, Opera PMS Positive Attitude Eye for Detail Problem solving abilities Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

Posted 30+ days ago

P logo
PCH Hotels and ResortsMontgomery, AL
The Renaissance Montgomery Hotel & Spa seeks a dynamic and analytical individual to join our team as the Inventory Manager. This pivotal role ensures revenue and profit are maximized through effective inventory allocation, implementing strategic pricing and restriction strategies to align hotel sales strategies with revenue management objectives. The successful candidate will leverage analytical tools and systems to drive performance and contribute to our overall sales strategy. Key Components of the role will include: Marriott experience is preferred. Provides expert knowledge and leadership in inventory management to sales leaders, ensuring effective revenue optimization strategies are implemented. Demonstrates a deep understanding of the specific sales needs of individual properties and accurately represents them in inventory management decisions. Manages room authorizations, rates, and restrictions to align with the overall revenue management strategy. Oversees function space authorizations, restrictions, and rental policies to maximize revenue opportunities for events and gatherings. Acts as a subject matter expert in inventory management and restrictions, providing valuable insights and guidance to the Director of Revenue Management. Why Join Us? At Renaissance Montgomery Hotel & Spa, we pride ourselves on our commitment to excellence and guest satisfaction. This is an excellent opportunity for someone passionate about driving results and enhancing guest experiences through innovative revenue strategies. As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include: Enjoy a competitive salary reflecting your skills and dedication, along with an enticing 40% bonus plan to reward your hard work. Comprehensive health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options to suit your needs. 401(k) plan with generous matching contributions to help you secure your financial future. We offer exclusive hotel stays, food and beverage, free golf, and retail discounts at our properties, allowing you to enjoy incredible savings. Access to the global benefits of the Marriott network offers even more travel and enjoyment opportunities. Plus, a host of additional perks make working with us rewarding! Join us and discover the difference at Renaissance Montgomery Hotel & Resort at the Convention Center!

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityLansing, MI
Are you ready to embark on an exciting journey with Concord Hospitality-a company that champions your career growth and celebrates your success? If so, we might have the perfect opportunity for you! We're hiring Housekeepers who will play a vital role in ensuring an exceptional guest experience. Your responsibilities will include: Meticulously cleaning and servicing assigned guest rooms with precision, adhering to our high standards and procedures. Keeping your linen cart impeccably organized, fully stocked, and ready to go. Reporting any room maintenance needs, such as door locks, fixtures, TVs, or HVAC systems. Safeguarding all equipment, keys, and supplies entrusted to you. Promptly reporting any lost-and-found items to your supervisor. Responding to guest requests with a warm and timely approach. Picture this: A guest steps into their spotless, fresh room and smiles with delight-your work makes that moment possible. The care and dedication you bring to your role impact guest satisfaction and leave a lasting impression, encouraging them to return again and again. Why Concord Hospitality? At Concord, we take pride in our exceptional work culture, where associates are our most valuable asset. We reward your hard work with competitive pay, comprehensive benefits for full-time associates, and ample opportunities to grow and thrive in your career. If you're looking for a place where your efforts are appreciated and your potential is celebrated, don't wait-apply online with Concord Hospitality today! ¿Estás listo para emprender un emocionante camino con Concord Hospitality, una empresa que apoya tu desarrollo profesional y celebra tus logros? ¡Si es así, esta podría ser la oportunidad perfecta para ti! Estamos contratando Amas de Llaves, un rol clave para garantizar una experiencia excepcional a nuestros huéspedes. Tus responsabilidades incluirán: Limpiar y dar servicio a las habitaciones asignadas con precisión y siguiendo nuestros altos estándares. Mantener tu carrito de lino organizado, limpio y completamente abastecido. Reportar cualquier necesidad de mantenimiento en las habitaciones, como cerraduras, accesorios, televisores o sistemas HVAC. Salvaguardar el equipo, las llaves y los suministros proporcionados. Informar artículos perdidos y encontrados a tu supervisor. Responder a las solicitudes de los huéspedes con amabilidad y prontitud. Imagina esto: Un huésped abre la puerta de su habitación impecable y se llena de satisfacción. Ese momento lo haces posible tú. Tu dedicación marca la diferencia y fomenta que los huéspedes regresen una y otra vez. ¿Por qué Concord Hospitality? Nos enorgullece nuestra cultura laboral excepcional, donde los asociados son nuestro mayor valor. Ofrecemos un salario competitivo, beneficios completos para asociados de tiempo completo, y grandes oportunidades para que crezcas y prosperes en tu carrera. Si buscas un lugar donde tu esfuerzo sea valorado y tu potencial sea celebrado, no lo pienses más-¡solicita en línea con Concord Hospitality hoy mismo!

Posted 6 days ago

Towne Park Ltd. logo
Towne Park Ltd.Houston, TX
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10/hr + Cash Tips daily! Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Open availability is recommended. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 1 week ago

AvantStay logo
AvantStayNashville, TN
Who we are... AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. What we are looking for… An organized and detail-oriented Housekeeper to manage and carry out the cleaning processes and procedures for our hotels in Nashville. This person will be responsible for cleaning and servicing our units in a timely manner according to AvantStay guidelines and standards, service sequence, and inspection checklists to exceed guest expectations. The ideal candidate is passionate about providing unparalleled experiences and world class customer service to guests. What you'll do… Maintain general cleanliness throughout our hotel rooms including vacuuming, mopping, and sweeping according to AvantStay standards and guidelines. Remove trash, recycling and compost from receptacles throughout the rooms Clean, sanitize, and replace liners in trash and recycling bins. Replace linens found in the rooms, such as bedding, sheets, and towels (laundry service is done offsite, so you will have clean linens available) Report any issues in our rooms, including damages and/or any security issues. Comply with health and safety regulations and act in line with company policies and licensing laws. Check and report on stocking levels of all consumables and cleaning supplies. Create and complete daily job lists and complete all paperwork/ inspection forms. Other duties as necessary.

Posted 30+ days ago

McMenamins logo
McMenaminsPortland, OR
MCMENAMINS HOUSEKEEPER Rev. 2-21 TITLE: HOUSEKEEPER REPORTS TO: MANAGER FLSA CLASS: Hourly Non-Exempt The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Description of the Position: The primary responsibility of the housekeeping staff is to clean and maintain the hotel rooms in a timely manner, ensuring that the guest rooms are clean and pleasant. The housekeeping duties include but are not limited to; daily preparation of rooms, upkeep of linen closets, cleaning of toilets, sinks, showers, and floors. Housekeepers may be asked to help the maintenance (janitorial) staff when needed, provide support to the front desk as needed, assist guests in any manner possible (getting ironing boards, cribs, etc.), and answer questions of all sorts. This job plays a large role in giving the guests a most comfortable and enjoyable stay. Housekeepers will be responsible and held accountable for the finished rooms, cleaning projects, as well as knowledge of company policies and procedures as they relate to housekeeping. Housekeepers must also provide excellent customer service to hotel guests and customers as necessary. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A housekeeper must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty. Requirements of the Job: Previous hotel related housekeeping is preferred but not required Excellent interpersonal & communication skills Ability to stay calm and friendly in stressful situations Ability to remain calm and focused in a high volume, deadline oriented work environment Ability to meet the attendance requirements of the job including having a flexible schedule including days, evenings, weekends and holidays required Essential Functions of the Job: Efficiently and effectively clean hotel rooms and other general hotel areas used by hotel guests Safely lift and carry heavy objects with a hand truck or the help of another person if necessary Must have a value for diversity and the ability to work with individuals from different backgrounds Ability to work well independently and follow strict adherence to deadlines Work for long periods on feet including frequent walking and standing & stair climbing Perform repetitive movement such as pushing, pulling, bending, twisting and stooping, bending/resting on knees Perform fine hand manipulation including handling small and large objects Ability to communicate clearly and be positive, polite, and cooperative with co-workers, managers, and customers Work with chemicals used in cleaning and sanitizing Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force. YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION E.O.E.

Posted 5 days ago

AvantStay logo
AvantStayAustin, TX
AvantStay delivers world class, authentic, tech-enabled short-term rental ("STR") group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for A proactive and detail-oriented Housekeeping Manager to lead the housekeeping operations at our 179-unit hospitality property with luxury rooms, public spaces, and amenity areas including a pool and rooftop patio. You'll be responsible for ensuring guest rooms and common areas are immaculate, inventory is well-managed, and a high-performing team is delivering exceptional service daily. The ideal candidate thrives in a fast-paced hospitality environment, brings strong leadership and organizational skills, and takes pride in creating a welcoming, guest-ready space. This role is the heartbeat of our hotel operations, requiring ownership, urgency, and a passion for excellence. What you'll do You will be responsible for the following duties and responsibilities, which may not be an exhaustive list: Oversee daily housekeeping operations across all guest rooms, public spaces, and amenity areas to ensure the property consistently meets or exceeds cleanliness and presentation standards. Hire, schedule, lead, and coach a high-performing housekeeping team, managing labor hours and productivity in alignment with forecasted occupancy. Conduct regular room and public area inspections to ensure readiness, quality, and adherence to brand standards. Lead and manage the laundry operation to ensure timely and high-quality processing of all linen and terry. Respond promptly and professionally to escalated guest concerns related to cleanliness or in-room experience. Maintain and manage housekeeping supply and amenity inventories; oversee all ordering and departmental expense management. Conduct monthly inventories to ensure accurate stock levels and minimize waste or over-ordering. Partner closely with the General Manager and Front Office team to ensure seamless communication and delivery of service. Oversee the maintenance and implement a preventative maintenance program to support asset preservation and guest satisfaction. Monitor departmental performance metrics, including labor cost, CPOR, guest feedback, and work order resolution time. Support special projects, seasonal deep cleans, and pre-arrival preparation during peak periods. Ensure compliance with all safety, sanitation, and regulatory standards within the housekeeping and maintenance departments.

Posted 30+ days ago

B.F. Saul Company Hospitality logo
B.F. Saul Company HospitalityTysons Corner, VA

$23+ / hour

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. Ensures exceptional guest service and creates an inviting atmosphere. Follows B. F. Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction. Responsibilities: Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service to guests using proper serving techniques. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Serving Duties: Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques. According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable. Adheres to all health regulations, keeping and local liquor laws. Helps control expenses: Responsible for proper use of all banquet collateral and equipment. Adheres to cost controls to reduce expenses and waste. Works Safely: Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B. F. Saul Company Hospitality Group, local, state, and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings. Works collaboratively with all others: Assists bartenders and works as a team player to ensure all guest needs are met. Works as a team player to ensure all guest needs are met. Completes all assigned duties within or outside the normal scope of responsibilities. Side Work/Other Duties: Completes all required side work, and takes initiative to assist wherever necessary. Actively contributes to the success of the guest experience. Required Skills and Experience: High school diploma/GED or equivalent experience required. TIPS or CARE beverage service certification desired, or the ability to obtain certification is required. Must have one or more years of previous guest service experience. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment. Must have the ability to speak, understand, and write English in order to meet guest's needs. Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift. Prefer one or more years of previous serving experience in a banquet environment. EEO AA M/F/Vet/Disabled $23 - $23 an hour B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Miami, FL

$11+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $11 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position consists of open availability with AM/PM shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 days ago

Towne Park Ltd. logo
Towne Park Ltd.Cincinnati, OH

$10+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10 per hour plus $3-$5 per hour in tips Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 weeks ago

M logo
Metropolis Technologies, Inc.Pittsburgh, PA
Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are Metropolis is seeking an Operations Manager to lead and support the operations of our parking sites. The Operations Manager is a managerial position that supports the operations in one or more assigned locations. This role is responsible for the direct supervision of at least two full-time employees or the equivalent and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards. What you'll do Manage a team of hourly employees Schedule shifts and verify time and attendance tracking Plan, organize and manage the work of hourly team members, ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Metropolis standards Interview, hire and develop team members Ensure team members complete all necessary training Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s) Control spending and keep expenses within approved budget Maintain maintenance control documents while meeting maintenance goals Promote safe work practices by conducting safety audits and coaching individual staff members Work closely with the client to define performance measurements and execution Ensure all client operational documentation is compete and recorded for client and Premier records Ensure Metropolis standards of Customer Service are met Greet customers and clients in a courteous manner Communicate with customers and staff for general inquiries about parking, parking locations, and customer service inquires Observe and coach team members to meet customer service standards Implement company initiatives and processes Conduct performance evaluations that are timely and constructive Perform specific operational responsibilities as required based on the needs of the assigned location What we're looking for High School Diploma or GED required Ability to plan and manage time for multiple tasks to meet established deadlines Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information Able to detect safety concerns and adjust accordingly Must be able to communicate effectively in both written and verbal form Must maintain confidentiality of all work-related information Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion Good work habits and willingness to work extended hours if requested to complete a job when required to meet deadlines Must have the ability to work onsite with a flexible schedule, including availability for evenings, weekends, and holidays, to support a 24/7 operational environment While not required, these are a plus Some college coursework is preferred Prior business experience that allows you to quickly hit the ground running and add immediate value to our operations Familiarity with scheduling and payroll systems When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows#IL-DL1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Posted 3 weeks ago

PM Hotel Group logo
PM Hotel GroupWilmington, DE
The Role We are seeking an accomplished and hands-on Executive Housekeeper to lead one of the hotel's most vital departments. This role oversees all aspects of housekeeping and laundry operations, ensuring that every guest room, suite, and public space reflects HOTEL DU PONT's legacy of excellence. The Executive Housekeeper will guide a large, diverse team through the final phase of renovation and the relaunch of an icon, ensuring standards, training, and efficiency meet luxury-level expectations. What You'll Do Lead and manage daily housekeeping operations, including guest rooms, public areas, and laundry Recruit, train, and develop a motivated, service-oriented team that upholds hotel standards Implement and maintain departmental policies, procedures, and quality assurance programs Ensure efficient scheduling, budgeting, and inventory management of linens, supplies, and uniforms Partner with Engineering, Front Office, and Banquets to ensure readiness and smooth operation across departments Inspect rooms and public spaces regularly to ensure cleanliness, maintenance, and presentation standards Monitor and uphold compliance with health, safety, and labor regulations Champion associate engagement, recognition, and performance development initiatives Who You Are An experienced housekeeping leader with at least 3-5 years in a luxury or high-volume hotel environment A strategic thinker with strong organizational, financial, and operational skills Empathetic and people-focused, with a talent for building and leading effective teams Meticulous about details, quality, and consistency Proficient in hotel management systems (Opera, HotSOS, or similar) and Microsoft Office Suite Flexible with scheduling, including weekends and holidays as needed Why You're Here You take pride in leading from the ground up-ensuring every detail contributes to an exceptional guest experience. You understand that true luxury is found in the care behind the scenes. At HOTEL DU PONT, you'll lead a team that brings a reimagined icon to life, one beautifully prepared room at a time. Lead with pride. Inspire with purpose. Be part of the relaunch of an icon.

Posted 30+ days ago

The High Companies logo

Dual Hotel Housekeeping Manager- Ewing, NJ

The High CompaniesEwing, NJ

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Job Description

At High Hotels, hospitality isn't just what we do, it's who we are.

For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey.

It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences-for employees and guests alike-aren't just expected, they're the standard.

Are you ready To Spread Joy Through Hospitality?

The Courtyard by Marriott and SpringHill Suites in Ewing, NJ is looking for a Dual Housekeeping Manager.

Dual Housekeeping Managers for High Hotels, LLC are responsible for the efficient operations of all phases of the housekeeping, laundry and public space areas of the hotel. Successful candidates will have three years of experience maintaining and ensuring the highest level of safety, cleanliness, guest satisfaction, and leadership while overseeing budgetary responsibilities for the housekeeping functional areas.

This Full-Time opportunity will be based out of the Courtyard by Marriott and the SpringHill Suites in Ewing, NJ. Flexibility to work weekends and holidays is required.

Areas of Responsibility for our Dual Housekeeping Managers Include:

  • Establishes and enforces procedures for the personal safety of guests and co-workers and for the security of their property and the hotel's property.
  • Assures standard of cleanliness in rooms and lobby areas are maintained to pass QA inspections.
  • Assure Marriott Reward/Hilton Honors rooms are set-up to established standards.
  • Selects and hires room attendants, inspector, houseperson, and laundry persons. Assigns rooms to be cleaned and schedules co-workers in all areas of the housekeeping department according to standards and forecasted occupancy.
  • Prepares and assigns cleaning projects monthly.
  • Reports maintenance deficiencies throughout the property as discovered.
  • Conducts regular trainings & orientations.
  • Conducts co-worker performance appraisals.
  • Conducts a monthly inventory for linens and supplies.
  • Functions as Manager-On-Duty (MOD) as part of the management team & participates in all management programs.

Our next Dual Housekeeping Manager will ideally possess the following educational and work qualifications:

  • A high school diploma or GED required.
  • A college degree in hotel/restaurant management preferred.
  • Minimum of 3 years of hotel operations experience required.
  • Valid Driver's License required.
  • Ability to operate computer systems such as Microsoft Office, Front Office PMS, ServicePro, and others.

Working for The High Companies:

At High Hotels co-workers are a high priority! The belief is as strong today as it was when the High Companies were founded over 90 years ago.

  • Excellent benefits including medical, dental and vision available for full-time coworkers.
  • Access to Healthy rewards program
  • Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
  • 401(k) Retirement Plan with a company match.
  • Worldwide travel discounts.
  • Fun working environment! We feel that work should be fun, and the management teams do all they can to promote a fun working environment.

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