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SparkIndianapolis, Indiana
Exciting Transition to Hilton Spark! Become a Valued Member of the Hilton Spark Family Today! When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Hotel Houskeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Part-Time Day Shifts Weekend Availability Flexible schedule Our Hotel Housekeeping team makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Housekeeper, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: A professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions . Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job

Posted 2 days ago

Hotel Weyanoke logo
Hotel WeyanokeFarmville, Virginia
Do you believe a great cup of coffee can brighten someone’s day? At Hotel Weyanoke , we’re looking for a Barista/Bartender who brings more than just espresso skills—you bring warmth, energy, and hospitality to every guest experience. As the first stop for many of our guests, you’ll be the friendly face behind the counter, the master of lattes, and the one who knows just how to make mornings (and afternoons!) a little better. This position is Part-Time What You'll Be Doing : Greet guests with a smile and friendly service. Craft delicious drinks—from perfect cappuccinos to refreshing teas—using proper recipes and techniques. Share your knowledge of beverages, menu items, and local favorites. Handle cash, payments, and receipts with accuracy. Keep the barista station stocked, organized, and sparkling clean. Support your teammates to keep service smooth and welcoming. Help create memorable guest moments—because we’re not just serving coffee, we’re serving experiences. What We're Looking For : Previous barista or bar experience preferred, but we’re happy to train the right person. Passion for coffee, hospitality, and creating connections with people. Strong communication and customer service skills. Ability to multitask and stay calm under pressure. Dependable, professional, and a team player. Flexibility to work mornings, evenings, weekends, and holidays. Preferably 21 years of age or older with previous experience. Why Join Us ? At Hotel Weyanoke, you’ll be part of a team that values creativity, collaboration, and authentic hospitality. You’ll work in a welcoming environment where every cup of coffee (and every interaction) matters. Additional Information : Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company : Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Posted 2 days ago

Career Center logo
Career CenterPlacerville, California
The bell attendant is responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell attendant is escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable. Duties & Responsibilities Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise Recognize all returning and VIP guests, and welcome them back Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures Assist guests with their luggage and acknowledge them by name Deliver the morning newspapers to each occupied guest room Make deliveries to guest rooms as instructed Store and retrieve luggage and other objects for guests All other duties as assigned QUALIFICATION REQUIREMENTS Proficient in English Ability to stand on your feet for several hours High School diploma Previous guest service Previous customer service experience preferred Communication Maintains a Good Energy Level Thorough and Organized Professional Punctual

Posted 1 week ago

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Wyndham Garden KatyKaty, Texas

$13+ / hour

Job Title: Hotel Houseman Job Summary: The Hotel Houseman helps keep the hotel clean, organized, and stocked. They support the housekeeping team by delivering supplies, cleaning public areas, and helping with laundry or trash removal. Compensation: $13 Key Responsibilities: Help housekeepers by delivering linens, towels, and supplies Clean and maintain public areas (lobby, hallways, elevators, etc.) Take out trash and keep storage areas neat Vacuum, mop, and dust as needed Help set up or clean meeting rooms if required Respond quickly to guest or housekeeping requests Follow hotel safety and cleaning standards Qualifications: High school diploma or GED preferred Able to lift, push, or carry up to 50 lbs Able to stand and walk for long periods Team player with a good attitude Basic understanding of English (verbal and written) Work Environment: Indoors, sometimes outdoors Physically active, may need to bend, lift, and reach Fast-paced environment

Posted 6 days ago

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Sheraton Valley ForgeKing Of Prussia, Pennsylvania
Wurzak Hotel Group is looking for an upbeat Hotel Room Attendant to support the Housekeeping department at our gorgeous property, Sheraton Valley Forge Hotel. This position is responsible for responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Essential Functions Strip all beds in checked-out rooms and drop all dirty linens to the laundry before any cleaning is done Obtain executive housekeeper’s signature on his/her work assignment sheet Vacuum, sweep, dust, and clean rooms to hotel standards Inspect room for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost and found articles and maintenance problems to a supervisor Prepare rooms for guest arrivals and respond to special guest requests Record room status on work assignment sheets Other duties as assigned Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Compensation and Benefits Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Posted 1 week ago

VP Management logo
VP ManagementChristiansburg, Virginia
Christiansburg Hotel needs a morning server. This role is responsible for providing exceptional dining experiences to our guests through excellent customer service, prompt and accurate order taking, and efficient food and beverage service. This is within the hospitality/restaurant industry, located in Christiansburg, Virginia. You will be an integral part of the team, ensuring that our guests have a memorable and enjoyable stay at our hotel. Compensation & Benefits: This position offers competitive pay and benefits. The selected candidate will have opportunities for professional development and growth within the company. Responsibilities: - Greet and seat guests in a timely and friendly manner - Take accurate food and beverage orders from guests - Serve food and beverages promptly and accurately according to company standards - Regularly check on guests to ensure satisfaction and address any issues or concerns - Maintain a clean and organized dining area and ensure proper sanitation protocols are followed - Communicate with kitchen and other team members to ensure seamless and efficient service - Handle guest payments and process transactions accurately - Work with management to implement and maintain menu items and prices - Provide recommendations and suggestions to guests on menu items and specials - Uphold and reinforce company values and standards at all times Requirements: - High school diploma or equivalent - Previous experience in food and beverage service preferred - Excellent customer service skills and ability to communicate effectively with guests and team members - Ability to work well under pressure and in a fast-paced environment - Basic math and money handling skills - Understanding of food and beverage safety regulations - Flexibility to work early mornings, weekends, and holidays as needed - Must be able to stand and walk for extended periods of time and lift up to 25 pounds EEOC Statement: This company is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 30+ days ago

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The Del Monte LodgeRochester, NY

$20 - $28 / hour

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Hotel Maintenance Manager. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Hotel Maintenance Manager, you will directly supervise associates in the Engineering Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include: Trouble shoot and repair equipment and systems, not limited to HVAC, fire suppression system, boilers/chillers, guest internet/TV and related wiring/cabling. Perform appropriate repairs within the facility, not limited to painting and wallpaper repair, tub and sink repair, outlet and bulb replacement, woodworking, concrete and tile repair. Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations. Maintain preventative maintenance schedule for all public space, guest rooms and equipment, i.e. laundry equipment, heating and air conditioner units, ice machines, spa equipment, fire extinguishers, fire/smoke alarms, lawn sprinklers, kitchen appliances and plumbing. Maintenance is performed as required by the manufacturer and in accordance with warranty specifications. Train Engineering and Front Office staff on sprinkler and fire alarm procedures. Assist with outdoor seasonal work including lawn mowing and snow removal. Conduct quarterly fire drills and assist in annual OSHA/Safety training for associates. Review, analyze and report on preventative maintenance results of all key property areas including grounds, guest rooms, common areas, pools, equipment and systems. Ensure proper inventory is kept of necessary equipment, parts and supplies. Coordinate work assignments and maintain records on completed and pending work orders. Maintain up to date records and files. Maintain proper staffing levels through appropriate hiring and scheduling. Manage department expenses including but not limited to payroll and inventories while adhering to budgeted goals. Maintain the cleanliness of the engineering shop and any other areas that work may be performed. Ensure communication of changes in room status with Front Desk and Housekeeping. Assist other departments as needed. Perform activities of associates supervised. Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, maintaining department budget, processing department payroll and handling any accounting and purchasing functions. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of the Engineering office and surrounding areas. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Job Requirements We are looking for a self-motivated Hotel Maintenance Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: 2 to 4 years related experience in engineering and maintenance or related professional area Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Ability to manage / supervise a staff Ability to work as part of a team and complete tasks individually Ability to prioritize tasks in a fast-paced work environment Solid organizational, time-management and prioritization skills Exceptional customer service skills Benefits As a Hotel Maintenance Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Compensation $20.00 - $28.00 based on experience plus bonus potential Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities

Posted 3 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Fort Lauderdale, FL

$11+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10.98 per hour plus tips up to $6 per hour. Work Schedule: The work schedule for this position is AM/PM. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 4 days ago

Towne Park Ltd. logo
Towne Park Ltd.Dallas, TX

$15+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 per hour. Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. He/She is also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Shuttles guests to appropriate places that are approved by manager and the client contact. Must be able to learn and remember pick-up and destination points. Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc- 40% Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers. Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome to property- 20% May operate a vehicle that seats fifteen people or less, including driver. Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. Monitors vehicle condition and records malfunctioning items or damage and submits to manager- 20% Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of client financial and identifying information. May not provide "lift" services or assistance to any hotel or hospital guest; only offer a hand for assistance. Check wheelchairs for safe operation prior to each use and must clean wheelchairs after each use. Must be able to assist patrons with entering and exiting the vehicle. May be required to use specialized equipment such as wheelchair lifts- 20% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client Due to vehicle leasing contract requirements must be at least 21 years of age Must maintain a valid driver's license at all times Pass annual / semiannual MVR check Must complete the Wheelchair Safety Training course provided by Towne Park as applicable Must possess current Medical Examiners Certificate Must maintain an up to date license as well as DOT endorsements and a bi-annual physical exam as applicable Work Experience: One to three months related experience and/or training; or equivalent combination of education and experience Knowledge: Must be able to drive manual transmission Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 1 week ago

Hilton Worldwide logo
Hilton WorldwideAddison, TX
This role is based at one of our corporate offices in McLean, VA or Dallas, TX* This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Manager, Hotel Level Marketing Product Development you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Hotel Level Marketing team reporting to the Director, Hotel Level Marketing Services, you will work on projects including supporting or leading initiatives to redesign and optimize the current Hotel Level Marketing program, translating business needs and user feedback into actionable product features, managing the product backlog, and delivering iterative improvements that align with Hilton's strategic goals. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Help execute the technology product roadmap, ensuring alignment with Americas Marketing objectives. Write and manage user stories, features, and user acceptance criteria/ QA that reflect hotel needs and business goals. Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives to lead iterative delivery. Use data and user feedback to inform backlog prioritization and identify opportunities for testing and optimization. Communicate with hotel teams to resolve needs or escalations. Collaborate with cross-functional teams to ensure new features are integrated smoothly and deliver measurable impact. Support Global initiatives How you will collaborate with others: Partner daily with agency partners and with the internal Programmatic Media Team Manage stakeholders in Americas Marketing and Marketing and Loyalty What projects you will take ownership of: Support development of a comprehensive technology product roadmap leveraging data and insights to inform milestones, testing opportunities and strategic initiatives. Translate hotel and internal stakeholder feedback into user stories, conduct sprint reviews and gather feedback for iterative improvements. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: Five (5) years of professional experience. Three (3) years of work experience in product management, marketing technology, or related fields. Experience supporting product development in an Agile environment, including writing user stories and managing backlogs. Experience leveraging data and insights to inform storytelling. Experience communicating product updates, milestones and progress with multiple stakeholder groups and building relationships. Travel 20% Hybrid work schedule in Dallas, TX or McLean, VA. It would be useful if you have: Familiarity with performance marketing and paid media strategy, including campaign reporting and optimization. Exposure to budget tracking and resource planning. Experience supporting change management and adoption efforts. WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Posted 1 week ago

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SAN MANUEL INDIAN BINGO & CASINOHighland, CA
Under the direction of the Assistant Manager Hotel's Housekeeping, the Office Coordinator Housekeeping acts as a liaison between Housekeeping and various departments including but not limited to Front Desk, Facilities, and Security. Responsible for providing administrative office support and clerical coverage to ensure housekeeping operations are efficient and aligned with Forbes standards and enterprise policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Assists Housekeeping Supervisors and Assistant Managers by creating and directing associates into their corresponding roles on a day-to-day basis, including but not limited to, producing daily assignment sheets, filing departmental reports, answering, and directing all internal and external calls in a courteous and professional manner, assigning radios, keeping records on file, and acting as liaison between various departments. Acts as contact/liaison between Department, vendors, and suppliers. Assists with data entry for the department, as needed. Coordinates meetings with staff of other departments. Frequently utilizes radio to communicate with team members. Follows-up to ensure all maintenance requests pertaining to guest rooms and departmental equipment are addressed in an efficient manner. Assists with monitoring quality and performance of associates. Ensures all requests are completed in a timely manner and in accordance with Forbes standards. Communicates constantly with Room Attendants to ensure their access to assigned rooms. Contributes to an environment which motivates team members to collaborate, learn, perform, and develop their skills. Contributes to diverse team of well-trained team members by leading by example, empowering, sharing knowledge, and assisting throughout employment lifecycle. Keeps up to date on health and safety policies and procedures and ensures all team members consistently meet standards of safety, cleanliness, and maintenance throughout the Department, including ensuring all required certifications remain current. Assists with monitoring of daily departmental activities to ensure successful day-to-day management of operations. Assists with departmental issues by collaborating with Housekeeping Assistant Managers on courses of action to improve and/or enhance the overall Department performance. Maintains familiarity with Forbes Travel Guide standards and remains current on occupational knowledge and skills by following and demonstrating standards. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS High School Diploma or equivalent required. Minimum two (2) years' customer service experience required. Minimum one (1) year general administrative experience required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Minimum One (1) year experience in upscale hotel preferred.. Able to work in a fast paced, high demand environment required. Schedule flexibility including evenings, weekend and holiday shifts required. Good verbal and written communication skills required. Basic proficiency in Microsoft Outlook, Word and Excel. Ability to learn and work with the Property Management System. Ability to identify and prioritize issues, delegating as appropriate, to drive to measurable results. Must demonstrate the ability to follow, direct and motivate people at all levels LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Posted 5 days ago

Concord Hospitality logo
Concord HospitalityLittle Rock, AR

$15 - $17 / hour

We are hiring a Server Assistant! The ideal Server Assistant must be able to work a variety of shifts to include morning, evenings and weekends; the candidate should have at least one year of fast casual dining or customer service experience, but we will train the right person with the right service attitude! Must enjoy working in a fast-paced environment and willing to be a team player to assist us in providing memorable dining experiences for our guests and local patrons. We are looking for positive, upbeat individuals who have a passion for delivering excellent service. Responsibilities: Quickly clean dirty table settings and prepare table for resetting. Promptly and consistently reset tables with spotless service ware. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Greet guests in a pleasant and courteous manner, serve beverages, breads and butter to begin their dining experience and replenish as necessary. Transport all dirty tableware from dining room to dishwashing area for proper cleaning. Wage Range $15.00-$16.50/hour + tips Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 2 weeks ago

Encore logo
EncoreAtlanta, GA
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Understands company processes, follows procedures, and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices. Completes order entries in Navigator, as needed. Job Qualifications High School Diploma required. Associate's degree is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: Internal Hourly Requirements.pdf External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: https://jobs.encoreglobal.com/en/career-paths 1 year of customer service or hospitality experience is preferred. 1 year of audio-visual experience or equivalent in an educational environment is preferred. A valid driver's license is required for team members that may operate Company vehicles. Additional DOT requirements may need to be met if applicable. Must be able to lift 50 lbs. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements 0 - 15 lbs:* Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Posted 2 weeks ago

H logo
Hampton Inn VieraViera, FL
Join Our Team as a Housekeeper at Hampton Inn Viera! Where Clean Spaces Meet Friendly Faces Wage & Benefits You’ll Love: We believe in rewarding hard work with great perks: Competitive Pay Medical, Dental & Vision Insurance 401(K) with Company Match Paid Time Off – Rest and recharge! Generous Hilton Travel Discounts – Stay with us around the world! What You'll Be Doing: As a valued member of our housekeeping team, you’ll play a key role in creating a warm, welcoming, and spotless environment for our guests. Your attention to detail helps make every stay unforgettable. Your Daily Responsibilities Will Include: Making beds with fresh linens and fluffing pillows to perfection Dusting, vacuuming, and keeping guest rooms spotless and inviting Cleaning bathrooms and refreshing amenities Restocking towels, toiletries, and guest supplies Reporting any maintenance needs or lost & found items Completing a checklist and walking through with a manager to ensure quality Going the extra mile to ensure guest comfort and satisfaction What We're Looking For: A friendly, dependable team player with a can-do attitude Strong attention to detail and pride in a job well done Ability to perform physical tasks and follow a daily schedule Great communication skills and a helpful spirit High school diploma or equivalent preferred, but not required Previous housekeeping experience is a plus – but we’re happy to train! Work Environment: 95% Indoors – protected from the elements 5% Outdoors – occasional property walks and inspections Ready to Make a Difference One Room at a Time? Come be part of something special. Join our Hilton family where your work is valued and your future is supported. Powered by JazzHR

Posted 4 days ago

Thind Management logo
Thind ManagementTampa, FL
Hotel Room Attendant Supervisor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a dedicated Hotel Room Attendant Supervisor /Housekeeping Supervisor to lead our housekeeping team in delivering outstanding service and maintaining impeccable cleanliness throughout the hotel. In this pivotal role, you will greet guests with warmth and professionalism, provide information about hotel amenities, and ensure that all guest rooms and common areas meet our high standards of cleanliness. You will supervise and train housekeeping staff, coordinate daily operations, and conduct inspections to ensure compliance with hotel standards. Your responsibilities will also include managing inventory, addressing guest inquiries, and maintaining safety protocols. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to thrive in a fast-paced environment. Join us in creating a welcoming and comfortable experience for all our guests! Core Job Responsibilities & Duties Guest Interaction : Greet guests with friendly and sincere acknowledgment and provide information about hotel services, activities, and amenities. Supervision : Oversee and train housekeeping staff, ensuring adherence to cleanliness standards and efficient operations. Cleaning Oversight : Ensure thorough cleaning of guest rooms and common areas, including stripping linens, vacuuming, dusting, mopping, and cleaning bathrooms. Quality Control : Conduct inspections of guest rooms and report any deficiencies to management to maintain compliance with hotel standards. Inventory Management : Replenish linens and guest amenities as needed and manage the inventory of cleaning supplies. Team Support : Assist team members with their tasks as requested and foster a collaborative work environment. Adaptability : Work effectively in a fast-paced environment, responding to spontaneous demands from guests and business needs. Safety Compliance : Follow all safety procedures and protocols, recognizing and responding to emergency situations. Physical Tasks : Perform physical duties, including using ladders and lifting up to 50 lbs. Professional Standards : Maintain a professional image and conduct at all times, in line with hotel policies. Key Control : Adhere to key control protocols to ensure the security of guest rooms and hotel property. Attendance : Maintain regular attendance as per company guidelines. Qualification Requirements Experience : Previous experience in housekeeping or a supervisory role is preferred. Leadership Skills : Strong leadership and communication abilities to manage and motivate a team. Attention to Detail : High attention to detail to uphold cleanliness and quality standards. Customer Service : Commitment to providing excellent customer service and addressing guest needs promptly. Knowledge : Basic knowledge of cleaning equipment, supplies, and safety procedures. Physical Ability : Capability to perform physical tasks, including lifting, pushing, and using ladders. Flexibility : Ability to adapt to changing demands and work in a fast-paced environment. Problem-Solving : Strong problem-solving skills to address issues effectively and efficiently. Professionalism : Maintain a professional appearance and demeanor at all times. This combination of duties and qualifications will help ensure the successful performance of the Supervisor Hotel Attendant/Housekeeping Supervisor role. Additional Requirements Ability to work efficiently and independently in a fast-paced environment. Proficiency in Spanish preferred. Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise. Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Ability to work a flexible schedule, including weekends and holidays Powered by JazzHR

Posted 30+ days ago

Thind Management logo
Thind ManagementSpring, TX
Hotel Assistant General Manager  Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Assistant General Manager in a full-service or limited-service hotel who plays a vital role in supporting the overall management and operations of the property. Working closely with the General Manager, the AGM is responsible for assisting in the day-to-day hotel & restaurant operations, ensuring exceptional guest experiences, maximizing revenue and profitability, and maintaining high-quality standards across all departments. The AGM serves as a leader, collaborator, and problem-solver, contributing to the success of the hotel and the achievement of organizational goals. Core Job Responsibilities & Duties ­­­­­­­ Oversee and m anage all hotel & restaurant operations, including but not limited to front desk, housekeeping, maintenance, sales, and food & beverage (restaurant & banquets) Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service Assist the GM in overseeing the coordinating all operational departments, including front office, housekeeping, food and beverage, sales and marketing, events, and maintenance Ensure compliance with brand standards, policies, and procedures to maintain a high level of service quality and operational efficiency Collaborate with department heads to develop and implement strategies for enhancing operational performance, guest satisfaction, and employee productivity Foster a guest-centric culture, ensuring that exceptional service is consistently delivered throughout the guest journey Respond promptly and effectively to guest inquiries, concerns, and complaints, taking necessary actions to resolve issues and exceed guest expectations Monitor guest feedback and online reviews, identifying areas for improvement and implementing appropriate measures to enhance the guest experience Assist in the development and execution of revenue strategies, pricing decisions, and sales and marketing initiatives to optimize revenue and achieve financial targets Monitor financial performance, including revenue, expenses, and budgets, and take proactive measures to control costs and increase profitability Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings Support the GM in leading, motivating, and developing a high-performance team Foster a positive work environment that promotes teamwork, collaboration, and employee engagement Assist in recruitment, selections, training, and performance management processes to ensure a skilled and knowledgeable workforce Conduct regular performance evaluations, provide feedback, and identify opportunities for training and development Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience Oversee risk management and emergency response procedures, ensuring the safety and security of guests and employees Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc. Handling complaints and oversee the service recovery procedures Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services Coordination with the head-of-departments for the execution of all activities and functions Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations Implement and maintain effective open-door communication system across all departments Create and maintain the company culture while educating team members about company motto and values Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations Carry out verbal & written policy changes and instructions Ensure all decisions are made in the best interest of the hotel and management Ensure compliance with all local, state, and federal regulations Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Hospitality Management or a related field (preferred) or equivalent work experience At least 5-years of experience in the hospitality industry Proven experience in hotel operations Excellent communication and interpersonal skills, both written and verbal Strong leadership abilities with the capacity to inspire and motivate a diverse team Strong analytical and problem-solving skills with a solution-oriented mindset Proficient in hotel management systems, property management systems, and relevant software Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 30+ days ago

E logo
EHS Operational ExcellenceNew York, NY

$60 - $80 / hour

About the Role A high-volume, full-service Manhattan property seeks a seasoned Hotel Controller to lead day-to-day accounting and partner with the leadership team on financial strategy. The ideal candidate has hands-on experience at a large hotel (several hundred rooms) with multiple outlets (restaurant/bar/rooftop/banquets) and paid amenities (e.g., spa, pool, clubs, premium services). This role begins as a full-time temporary engagement with a clear path to permanent hire based on performance. What You’ll Do Own the accounting cycle: income audit, A/P, A/R, payroll, GL, cash management, and monthly close (USALI). Produce timely financials (P&L, balance sheet, cash flow) with variance analysis, trend insights, and actionable recommendations. Maintain rigorous internal controls across purchasing, inventories, cash handling, comps/voids, paid amenities, and key security. Oversee tax and regulatory items (NYC/NYS sales & occupancy taxes, 1099s, licenses/permits) with accurate filings and calendars. Lead budgeting/forecasting, capital tracking, and project ROI reviews; monitor labor and cost of sales with department heads. Reconcile balance-sheet accounts monthly; manage audits (internal/external) and support lender/owner reporting packages. Optimize systems and workflows between PMS, POS, labor/payroll, and back-office accounting; strengthen data integrity. Build and mentor a small accounting team; set clear SLA/close calendars and elevate cross-department financial acumen. What You Bring 5+ years of progressive hotel accounting experience, including controller/assistant controller responsibility in NYC or similar Tier-1 market. Background in large, multi-outlet operations (rooms + F&B/banquets/rooftop + paid amenities such as spa/pool/clubs). Mastery of USALI, GAAP, and hotel tax requirements; strong command of excel-based modeling and reconciliations. Proficiency with hotel systems (PMS/POS), payroll platforms, and accounting software; comfort improving processes and controls. Ability to translate numbers into operational steps; calm under deadlines; high ownership and urgency. Nice to Have CPA or progress toward certifications Multi-property or asset-management reporting experience. Work Setup & Schedule On-site in Manhattan; standard business hours with flexibility during close, audits, and forecast cycles. Compensation & Benefits Temporary W2 or C2C (Corporate to Corporate): Estimated $60–$80/hour or equivalent salary, based on experience. Conversion (Perm): Estimated $130,000–$160,000 base, plus bonus eligibility and a competitive benefits package. Final pay will reflect experience, skills, and market factors in compliance with NYC transparency requirements. Equal Opportunity All qualified applicants will receive consideration without regard to legally protected characteristics. Accommodations available upon request. How to Apply Submit a résumé highlighting hotel size (rooms), outlets supported, systems used, and examples of cost control or margin improvement you led. Include availability for a Manhattan start date to this job posting or direct to LeadWithPurpose@Op-Excellence.net Powered by JazzHR

Posted 30+ days ago

Thind Management logo
Thind ManagementConroe, TX
Hotel Maintenance Technician   Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.   Job Summary We are seeking a motivated hotel maintenance technician with a positive attitude and willingness to learn. One who is responsible for performing a variety of maintenance and repair tasks to ensure the proper functioning and appearance of the hotel’s physical facilities. Responsible for handling both routine maintenance and respond to urgent repair requests in a timely manner. The maintenance technician plays a crucial role in maintaining a safe, comfortable, and well-maintained environment for guests and employees while following company and brand standards.   Core Job Responsibilities & Duties ­­­­­­­ Greets guests immediately with friendly/sincere acknowledgement throughout the hotel Understand and follow company and brand standards Ability to follow instructions given by supervisors Perform preventative maintenance tasks such as inspecting, lubricating, and cleaning equipment and systems on a regular basis, including but not limited to HVAC systems, plumbing fixtures, lighting, and electrical systems Respond to maintenance requests from various hotel departments and promptly address issues such as broken fixtures, leaks, faulty electrical equipment, and other repair needs Diagnose problems, determine appropriate solutions, and carry out repairs efficiently Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and functionality Repair furniture, fixtures, and appliances along with performing painting, carpentry, and other maintenance tasks needed in guest rooms Adhere to all safety protocols, including proper handling of hazardous materials and compliance with relevant safety regulations Inspect and maintain fire safety equipment, emergency lighting and other safety systems Maintain an inventory of maintenance supplies, tools, and equipment Report any shortages or damaged equipment and ensure proper storage and organization of supplies Document all maintenance activities, including work orders, repairs performed, and materials used on hotel communication system Maintain accurate records of maintenance schedules and inspections Collaborate with other hotel departments, such as housekeeping, front desk, to coordinate maintenance activities and minimize disruptions to guests Communicate effectively with supervisors, coworkers, and outside contractors as needed Ensure that all cleaning equipment & supplies are used and stored properly   Qualification Standards & Company Requirements Ability to work efficiently and independently in a fast-paced environment Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise Ability to prioritize and multitask effectively in a fast-paced environment Strong communication and interpersonal skills required Basic knowledge of safety regulations and building codes preferred Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Basic knowledge of building systems, including mechanical, electrical, plumbing, and HVAC required Strong problem-solving skills and ability to troubleshoot and repair various systems and equipment Ability to work a flexible schedule, including weekends and holidays Previous experience in hotel maintenance or a similar role preferred High school diploma or equivalent; technical training or certification in maintenance or a related field is preferred   *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*       Powered by JazzHR

Posted 30+ days ago

Thind Management logo
Thind ManagementTampa, FL
Hotel Director of Sales Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Director of Sales who is responsible for leading and managing the hotel’s sales team to achieve revenue targets and maximize occupancy. This role requires strong leadership skills, strategic thinking, and a deep understanding of the hospitality industry. The Director of Sales oversees the development and implementation of sales strategies, builds relationships with key clients, and collaborates with other departments to ensure excellent guest experiences and profitability. Core Job Responsibilities & Duties ­­­­­­­ Develop and implement comprehensive sales strategies to achieve revenue goals and market penetration Conduct market research and analysis to identify trends, competitor strategies, and opportunities for growth Set sales targets and develop action plans to ensure they are met or exceeded Regularly review and adjust sales strategies based on market conditions and performance Build and maintain relationships with key clients, corporate accounts, travel agencies and third-party companies Identify new business opportunities and develop strategies to expand the hotel’s client base Conduct regular meetings and negotiations with clients to secure contracts and maintain high customer satisfaction Collaborate with the marketing team to create promotional activities and campaigns to attract and retain customers Monitor and analyze sales performance, revenue, and market demand to identify opportunities for revenue optimization Implement pricing strategies and manage inventory to maximize revenue per available room (RevPAR) Review and negotiate contracts with clients, ensuring favorable terms and conditions for the hotel Collaborate with the revenue management team to optimize pricing, distribution channels, and yield management strategies Recruit, train, and motivate the sales team, providing guidance and support to maximize their potential Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations Foster a positive and collaborative work environment, encouraging teamwork and professional development Provide ongoing coaching and mentoring to the sales team, promoting their skills and knowledge Work closely with other departments, such as operations, marketing, and finance, to ensure seamless coordination and excellent guest experiences Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives Represent the hotel at industry events, trade shows, and conferences to promote the property and establish industry contracts Hold regular briefings and meetings with sales team to ensure progress – daily update meetings, weekly BEO meetings, etc. Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred At least 5-years of experience in the hospitality industry At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales Strong knowledge of hotel operations, revenue management, and market dynamics Excellent leadership and team management skills, with the ability to inspire and motivate a sales team Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients Analytical mindset and the ability to interpret data and make strategic decisions Ability to manage and lead a team Present strong understanding of P&L statements and the ability to reach with impactful strategies Strong organizational and time management skills Ability to work independently and as a team in a fast-paced environment Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 30+ days ago

E logo
EHS Operational ExcellenceNew York, NY

$35 - $45 / hour

About the Role A boutique-style Manhattan property with just over 100 guest rooms and select outlets is seeking a Chief Engineer to manage all building operations and facilities upkeep. The ideal candidate is a hands-on technical leader who combines mechanical expertise with strong organizational skills. This position begins as a full-time temporary engagement with a defined path to permanent hire based on performance. What You’ll Do Supervise day-to-day building operations, including HVAC, plumbing, electrical, and mechanical systems. Lead preventive maintenance programs that minimize downtime and protect assets. Respond promptly to guest-impacting issues, ensuring quick resolution and service recovery. Direct and mentor a small engineering team, setting expectations for safety, quality, and responsiveness. Maintain accurate records of inspections, work orders, permits, and certifications. Ensure full compliance with NYC fire/life-safety regulations, OSHA, EPA, and ADA standards. Partner with outside contractors for specialized work; oversee bids and service contracts. Support renovation projects and property upgrades, tracking progress and costs. Monitor utilities and implement energy-saving initiatives. Serve as the on-site leader for all emergency situations and life-safety protocols. What You Bring Current NYC Fire Life Safety Director (FLSD) certification — required to be considered. 5+ years of engineering or building maintenance experience, including supervisory responsibility. Strong working knowledge of HVAC, electrical, plumbing, and life-safety systems. Experience managing vendors and small capital projects. Ability to balance hands-on technical work with leadership and compliance oversight. Clear communication skills and calm decision-making under pressure. Nice to Have Trade licenses or certifications in electrical, HVAC, or plumbing. Experience in other NYC hotels or boutique hospitality environments. Familiarity with building management systems (BMS) and work order software. Work Setup & Schedule On-site role in Manhattan; requires flexibility for nights, weekends, and emergency response. Compensation & Benefits Temporary (W-2 or C2C): Estimated $35–$45/hour, depending on experience. Conversion (Perm): Base salary between $65,000 – $80,000 annually, with benefits package upon permanent hire. Final compensation determined by experience, certifications, and market factors, in line with NYC pay transparency laws. Equal Opportunity We provide equal opportunity to all applicants regardless of protected status. Accommodations are available upon request. How to Apply Submit a résumé that details your FLSD certification status, hotel or building size managed, and examples of preventive maintenance or compliance leadership. Please include availability for a Manhattan start date. Powered by JazzHR

Posted 30+ days ago

S logo

Hotel Housekeeper - Part-Time

SparkIndianapolis, Indiana

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Job Description

Exciting Transition to Hilton Spark! Become a Valued Member of the Hilton Spark Family Today! 

When a guest walks into our rooms - imagine the first look around they take.  Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us.  As a Hotel Houskeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life.

Benefits Offered:

  • 401k
  • Medical, Dental, Vision
  • Life Insurance
  • Long-term/Short-term disability
  • Accident Insurance
  • Paid Vacation
  • Incentives
  • Referral Program
  • PTO
  • Annual Increases
  • Cross-training opportunities
  • Associate Discounts

Schedule:

  • Part-Time
  • Day Shifts
  • Weekend Availability
  • Flexible schedule

Our Hotel Housekeeping team makes a difference by:

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

As Hotel Housekeeper, you will:

  • Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards.
  • Change linens, make beds, and leave the bathroom sparkling.
  • Restock all guest room supplies, like soap and shampoo.
  • Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day.
  • Remove trash and dirty linens
  • Greet guests that you encounter during your shift with a friendly smile.
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors of any damages, deficits, and disturbances.
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices
  • Ability to work with little supervision and maintain a high level of performance
  • Customer-oriented and friendly
  • Prioritization and time management skills
  • Working quickly without compromising quality

To be successful in this role, you need:

  • A professional demeanor, clear communication skills and appearance in a clean uniform is required.
  • This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds.
  • You must also be able to stand and walk for an entire shift and perform repetitive motions.

Minimum Requirements:

  • High School Diploma or equivalent
  • Must be able to stand for at least 8 hours

MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.  MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203.  Please leave a message and a member of our Human Resources team will return your call within three business days.  Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email.  Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job

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