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Towne Park Ltd. logo
Towne Park Ltd.Boston, MA

$16 - $18 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15.50-$17.50 per hour plus tips (average $40 in tips per shift). Work Schedule: The work schedule for this position is open availability (site operates 7 days a week from 7am-11pm). Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 weeks ago

PM Hotel Group logo
PM Hotel GroupChevy Chase Village, MD

$95,000 - $115,000 / year

Are you ready to inspire, drive growth, and shape the future of hospitality? PM Hotel Group is seeking an innovative and results-driven Area Marketing Manager to oversee marketing efforts for a premier portfolio of properties across the United States. This fully remote role offers an exciting opportunity to collaborate with teams nationwide, reporting directly to the Vice President of Marketing. As the Area Marketing Manager, you'll play a pivotal role in executing strategic marketing initiatives, managing key partnerships, and developing impactful campaigns that drive revenue and elevate brand presence. You'll collaborate closely with sales, revenue, and operations teams to ensure each hotel's marketing strategy is tailored to its unique audience and goals. What You'll Do Strategic Marketing Leadership: Develop and execute comprehensive marketing strategies for a portfolio of hotels, with a focus on achieving revenue targets, optimizing marketing budgets, and driving top-line growth. Lead all digital marketing efforts, including website optimization, SEO, SEM, metasearch, social media campaigns, OTA advertising, and email marketing. Work closely with the Vice President of Marketing, digital agencies, and vendors to maximize visibility, engagement, and conversion rates. Design and implement property-specific promotions, packages, events/activations, partnerships, and flash sales to drive engagement and revenue. Performance Analysis and Reporting: Measure and analyze the performance of marketing campaigns, providing detailed monthly, quarterly, and year-end reports to senior leadership, while leading a monthly marketing call and actively participating in RevMax meetings to align strategies and performance goals. Stay informed on the latest digital marketing techniques, benchmarking competitive sets to identify opportunities for improvement and differentiation. Social Media Strategy: Create and manage a comprehensive content calendar, produce engaging content, and execute social media strategies for the properties across platforms including Facebook, Instagram, LinkedIn and YouTube, ensuring consistent guest engagement and brand alignment. Collaborate with hotel teams to produce fresh content ideas, promote best practices, and execute engaging social media campaigns. Plan, budget, and manage social media spending for hotel accounts, ensuring ROI and alignment with overall marketing goals. Revenue and Sales Collaboration: Work closely with the revenue team to update booking engine descriptions, provide compelling copy for rates/packages, and participate in revenue strategy calls. Support group and corporate sales teams by creating and maintaining sales collateral, ensuring consistency across all channels. Oversee transactional email campaigns, including confirmation, cancellation, and pre-arrival emails, to enhance the guest experience. Public Relations and Partnerships: Identify and execute PR opportunities, including seasonal promotions, award submissions, and Black Friday/Cyber Sale campaigns. Build partnerships with key stakeholders to enhance visibility and drive revenue across the portfolio. Provide Agency oversight as needed. Additional Marketing Efforts: Manage OTA marketing efforts, ensuring seamless booking experiences and alignment with property objectives. Onboard new builds, repositions, and transitioning hotels, executing tailored digital strategies to meet market-specific needs. Lead lifestyle photoshoots and videography projects, ensuring high-quality visual assets for marketing purposes. Required Qualifications and Skills Experience: Minimum of 5 years of hotel marketing experience, with a strong emphasis on independent, luxury, and lifestyle properties. Proven success in driving digital marketing results, with expertise in SEM, SEO, metasearch, and social media tactics. Experience onboarding new builds and repositioning hotels, with a track record of delivering innovative marketing solutions. Skills: Proficiency in content management systems (CMS), CRM, CRS, basic HTML, web design, and UX best practices. Ability to manage multiple projects simultaneously, staying organized and meeting deadlines in a fast-paced environment. Strong analytical skills, capable of defining problems, identifying trends, and executing actionable solutions. Exceptional written and verbal communication skills, with professionalism and attention to detail. Key Competencies: Strategic planning and organization. Collaboration and teamwork. Creativity and adaptability. Results-oriented mindset and accountability. Preferred Knowledge: Familiarity with local neighborhoods and cities within the portfolio's market. The projected annual salary range for this position is $95,000.00 - $115,000.00 per year. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new associates are frequently not at the top of the applicable salary range. Additionally, this role is eligible for a bonus, which is not included in the listed salary range. Why Join Us? This is an exciting opportunity to lead and inspire a dynamic team in one of the most iconic travel destinations in the world. As Area Marketing Manager, you will play a pivotal role in shaping the success of our properties and driving the future of our collection of hotels. Apply now to bring your expertise to our vibrant team and make a lasting impact! Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupPalm Beach, FL
What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap, shampoo, and coffee. Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day. Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

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Marvin Love and AssociatesMiami, FL
Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina . We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We’re Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Posted 30+ days ago

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Marvin Love and AssociatesChicago, IL

$145,000 - $150,000 / year

Hotel Director of Sales & Marketing – Georgia Location: Georgia | Relocation assistance available What We Offer: Base salary: $145,000 – $150,000 30% annual bonus $8,000 relocation package 30 days of temporary housing About Us: At Marvin Love and Associates, we are passionate about connecting talent with incredible opportunities. We are looking for a Hotel Director of Sales & Marketing who is friendly, dynamic, and ready to make a difference in a vibrant Georgia hotel! Your Role: As the Hotel Director of Sales & Marketing, you will play a vital role in creating a welcoming and profitable environment. You'll lead a talented team to develop innovative marketing strategies, build meaningful relationships with clients, and foster a culture of excellence within the hotel. Key Responsibilities: Inspire and guide the sales and marketing team to achieve and exceed their goals. Craft effective marketing campaigns that showcase the hotel's unique offerings and highlight its charm. Build and maintain relations with key clients, community partners, and stakeholders. Manage the sales and marketing budget to ensure efficient use of resources. Regularly evaluate market trends and the competitive landscape to stay ahead. Requirements What We’re Looking For: A minimum of 5 years of experience in hotel sales and marketing, with at least 2 years in a leadership role. A positive attitude and a knack for building strong relationships. Familiarity with hotel operations and marketing strategies that attract diverse clientele. Excellent communication and interpersonal skills. Bachelor’s degree in Marketing, Hospitality, Business, or a related field is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Wellness Resources

Posted 30+ days ago

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Rocket Travel, Inc.Chicago, IL

$105,000 - $158,000 / year

About the Role Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands. Rocket Travel by Agoda is looking for a Sr. Manager, Supply Strategy & Hotel Programs to join our growing Commercial team. In this role, you’ll own the strategic build out, optimization and management of the hotel programs offered to our white label partners. This will require collaboration across Booking Holdings brands, internal Rocket Travel by Agoda teams and our white label partners. Rocket Travel by Agoda is a place where you: Work with teammates across the globe who have a passion for finding solutions backed by data and strategy.  Take moonshots by going above and beyond to hit and exceed our goals as a team. Rise together by working collectively to elevate ourselves, supporting one another and catching each other when we fall.  Own decisions and take action that can be implemented in a matter of days (or hours). Receive a competitive compensation package , including bonus, 401k with match, flexible vacation time, parental leave benefits, health, and dental insurance. Total Compensation is based on experience   Can have a flexible work schedule. We are seeking a candidate who can work a hybrid schedule in our Chicago West Loop office where teammates can connect in real-time. Share your passion for travel with equally adventurous and spontaneous teammates.  Work within Booking Holdings (NASDAQ: BKNG) group of companies to create travel solutions that build customer loyalty for partners around the world.  As a Sr. Manager, Supply Strategy & Hotel Programs at Rocket Travel, you will:  Spend half of your time supporting the optimization of Rocket’s hotel, flight, car, and insurance supply: Dive deep into data to analyze supply trends, and use your insights to identify supply strategy opportunities, size them, and present them internally to relevant teams such as product, commercial partnerships, legal, and finance. You may also take the lead on developing and executing a plan to bring those opportunities to life. Own select Rocket supplier partnerships for car, hotel, and insurance. You will build relationships, meet regularly to discuss opportunities and challenges, and work together to hit KPIs . Work with Rocket’s Customer Experience Group to understand drivers of supply complaint trends across hotel and car verticals. You will report out and then act on insights in collaboration with other teams, identifying practical, scalable solutions. Set and measure your supply initiatives against quantifiable targets, which you can then evaluate post-launch. Report out on your results regularly and use these insights to drive improvements to strategy and/or execution. Support the launch of new White Label partners for key supply verticals. Ensuring each new partner’s unique supply requirements are planned for and ready at launch. Learn our hotel rate distribution system and be the go-to contact for when Rocket needs to execute rate distribution strategy changes. Be the point person for resolution of supply escalations from both suppliers and white label partners . This means triaging issues accordingly to find root causes, size/impact, and options for scalable, practical, long-term resolution. Spend half of your time optimizing and scaling our luxury hotel collection portfolio including: Establish hotel collection KPIs, continuously analyze program performance for a variety of metrics across brands and regions and use performance analysis insights to drive tangible program improvements. In support of this broader goal, you will: Encourage participation and solicit program feedback from target chains, management groups and independent properties in collaboration with our Priceline or Agoda counterparts and/or our partner contacts. Build relationships with target chains , management groups and independent properties. You’ll leverage these relationships and negotiate commercial terms of hotels’ participation including margins, promotional and marketing assets. Work with hotel connectivity and market management teams, as well as Rocket Travel product team to ensure optimal rate and availability display, and efficient program onboarding. Use your creativity and insight to help define how we optimize, manage the programs internally, and differentiate the programs externally to our prospects and partners. Collaborate with white label partners to market the programs to end customers and drive bookings within the platform. This includes pitching the program to new white label partners. Generate program reporting related to bookings, pricing, availability, ranking and property conversion. Define a process for distribution of program performance reporting and communication to internal and external stakeholders (including participating hotels and white label partners). Be scrappy. We’re a small team and often collaborate across different roles. Some projects may not be completely defined, so we value resourcefulness, adaptability, and a willingness to learn as we drive results together. About you: You have 7+ years of relevant experience , preferably in B2B2C, supply management, travel and/or hotel programs. You are an autonomous worker with a bias to action, driving productivity and progress with the program. You are an outstanding written and verbal communicator , able to synthesize complex information into key takeaways for internal and external collaborators. You are highly organized, and comfortable managing multiple priorities simultaneously across different parts of an organization. You are comfortable leading meetings and presenting to key stakeholders, leadership, and external partner stakeholders, including the executive C-suite level. You always put the customer front and center. Customers can be a traveler, partner, or even a colleague. You ensure a focus centered around solving pain points. You have strong skills with key business tools across Microsoft Office, Google Sheets, Docs, and Slides. You are goal-oriented and understand business objectives. You establish goals for yourself, your supply partners and internal counterparts. In negotiations, you understand how to make tradeoffs and work to create the best deal for all parties. You have a curious mind and are always seeking to understand. In terms of your professional development, you have a growth mindset, are comfortable soliciting thoughts from others, and are curious to learn from a spectrum of perspectives. Studies show that women and people from underrepresented groups often only apply if they meet all the requirements. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles   There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.   The base range for the Chicago-metro area is $105,000 - 158,000 .   About Rocket Travel by Agoda Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team.  Note on general employment requirements Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office. Equal Opportunity Employer   At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy A Final Word:  To all recruitment agencies: Rocket Travel by Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, employees or any other organization location. Rocket Travel by Agoda is not responsible for any fees related to unsolicited resumes.      

Posted 30+ days ago

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Raymond Management CompanyBolingbrook, Illinois

$80,000 - $90,000 / year

Position : General Manger Starting Salary Range : $80,000-90,000/year or more based on experience. Application Deadline: November 17, 2025 Lee abajo para ver en español. Are you an experienced leader passionate about hospitality and driven to deliver exceptional guest experiences? Do you thrive in a fast-paced environment, mentoring teams and driving results? If so, we’d love to have you join us as General Manager! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Enhanced Benefits Available: • 11 paid holidays per year, paid vacation, sick, bereavement, & jury duty• Affordable health, dental, & vision plans for you and your family• Low-cost accident, critical illness, & hospital coverage• Short- & long-term disability coverage paid by RMC• Life / AD&D insurance company provided with additional optional coverage for your family• Long-term care coverage paid by RMC with additional coverage available• Tuition reimbursement for college credits or professional certification• Flexible spending plans options• 401(k) retirement plans with company contribution• Travel with hotel room discounts• Teammate referral bonuses• Paid time off to volunteer in your community• Employee Assistance Program with mental health resources What You’ll Do: • Oversee all day-to-day operations of the hotel, ensuring high quality of service.• Foster a positive, inclusive work environment where every team member feels valued and supported.• Lead, mentor, and motivate leaders and teammates to meet and exceed performance goals.• Ensure compliance with company policies, brand standards, and safety regulations.• Identify opportunities and execute strategies to drive revenue and manage costs.• Lead recruitment and selection process for all teammates at your hotel. We’re Looking For: • Proven leadership experience in hotel management or a related field.• A passion for guest service and a hands-on approach to problem solving.• Ability to be accountable to your role and be able to hold others accountable for theirs.• Excellent communication and organizational skills, with the ability to inspire and lead.• Strong financial acumen and experience with budgeting, forecasting, and P&L management. Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing. ¿Eres un líder experimentado apasionado por la hospitalidad y motivado para ofrecer experiencias excepcionales a los huéspedes? ¿Te desenvuelves bien en un entorno dinámico, mentorando equipos y logrando resultados? ¡Si es así, nos encantaría que te unieras a nosotros como Gerente General! Ofrecemos: Cultura de Equipo : Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente todos los días. Capacitación y Crecimiento : Ofrecemos formación en el trabajo y apoyo para el crecimiento profesional dentro de la empresa. Reconocimiento al Empleado : Celebramos logros y reconocemos el arduo trabajo de nuestros compañeros de equipo. Beneficios Mejorados Disponibles: • 11 días festivos pagados al año, vacaciones pagadas, licencias por enfermedad, duelo y servicio en jurado.• Planes asequibles de salud, dental y de visión para ti y tu familia.• Cobertura de accidentes, enfermedades críticas y hospitalización a bajo costo.• Cobertura de discapacidad a corto y largo plazo pagada por RMC.• Seguro de vida / AD&D proporcionado por la empresa con cobertura adicional opcional para tu familia.• Cobertura de cuidados a largo plazo pagada por RMC con cobertura adicional disponible.• Reembolso de matrícula para créditos universitarios o certificaciones profesionales.• Opciones de planes de gasto flexible.• Planes de jubilación 401(k) con contribución de la empresa.• Viajes con descuentos en habitaciones de hotel.• Bonos por referir compañeros de equipo.• Tiempo libre pagado para realizar voluntariado en tu comunidad.• Programa de Asistencia al Empleado con recursos de salud mental. Lo Que Harás: • Supervisar todas las operaciones diarias del hotel, garantizando un servicio de alta calidad.• Fomentar un ambiente de trabajo positivo e inclusivo donde cada miembro del equipo se sienta valorado y apoyado.• Liderar, mentorizar y motivar a líderes y compañeros de equipo para cumplir y superar los objetivos de rendimiento.• Asegurar el cumplimiento de las políticas de la empresa, estándares de la marca y regulaciones de seguridad.• Identificar oportunidades y ejecutar estrategias para aumentar los ingresos y gestionar costos.• Dirigir el proceso de reclutamiento y selección de todos los compañeros de equipo en tu hotel. Buscamos: • Experiencia comprobada en liderazgo en la gestión hotelera o un campo relacionado.• Pasión por el servicio al huésped y un enfoque práctico para resolver problemas.• Capacidad para ser responsable de tu rol y poder responsabilizar a otros por los suyos.• Excelentes habilidades de comunicación y organización, con la capacidad de inspirar y liderar.• Sólidos conocimientos financieros y experiencia en presupuestación, pronósticos y gestión de P&L. ¡Aplica Hoy! En Raymond Management, priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros de equipo como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Gestionamos un portafolio galardonado de hoteles Hilton y Marriott en todo EE.UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 30+ days ago

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Homewood Suites BloomingtonBloomington, Indiana
No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk (Night Audit), you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Desk Clerks (Night Audit) makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk (Night Audit), you will: Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Process night audit Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Keep doors locked during the night. Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Hotel Desk Clerk (Night Audit), you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk (Night Audit) role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted 1 day ago

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Fairfield Inn & Suites PecosPecos, Texas

$22 - $25 / hour

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $22 - $25 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 5 days ago

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Holiday Inn Express & Suites RidgecrestRidgecrest, California
Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 4 weeks ago

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Azure Palm Hot Springs Resort & SpaDesert Hot Springs, California

$26 - $29 / hour

Responsive recruiter Benefits: Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Dental insurance Vision insurance Job Type: Full-Time; Onsite Availability: Weekends and holidays are a must. Open availability and flexibility desired Shift: 8:30-5:00 pm shift. However, shifts may vary depending on business needs. Responsibilities and Duties · Oversee appearance of the Spa and Treatment Rooms · Process guest tickets for payment · Supervise Spa Attendant and the cleanliness of the Spa · Maintain therapist records including Certifications, Insurance and Business Licenses · Keep track of inventory for spa products and order when necessary · Supervise therapist’s schedules according to the needs of the business Key Competencies At least 18 years of age Spa Experience Must be well versed in spa protocols and verbiage Professional appearance and vocabulary Must be reliable and dependable A self-starter who takes initiative in completing tasks Ability to work effectively with other employees and guests Ability to type a minimum of 25 wpm Proficient in Microsoft Office programs including Word, Excel and Outlook Ability to make decisions and problem solve Ability to effectively communicate, both orally and in writing Working Conditions To perform this job successfully, the individual must be able to sit at a desk for an extended period of time, move and work throughout the spa and property, including walking up to 1 mile and climbing stairs. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment. Education and/or Experience: · Spa: 2+ years (required) · Customer Service: 2+ years (required) · Hospitality: 1 year (preferred) · High School Diploma Benefits: · Health, Dental and Vision Insurance · Paid Time Off · Employee Discounts · Opportunities for Advancement Compensation: $26.00 - $29.00 per hour About Us Majestically perched on Miracle Hill overlooking Mt San Jacinto and the Coachella Valley, AZURE PALM HOT SPRINGS offers the complete hot springs spa experience.Only 2 hours from Los Angeles, 15 minutes from Palm Springs and 35 minutes from Joshua Tree, AZURE PALM HOT SPRINGS is a new and different hot springs experience in Desert Hot Springs. Enter through the glass doors, beyond the spacious, sunlit lobby, massive date palms shade the courtyard and twinkling firepits. Mt. San Jacinto shimmers in the distance beyond an acre of lush desert landscape featuring fresh, free flowing hot mineral spring water spilling into private mineral tubs.

Posted 6 days ago

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Rocket MortgageDetroit, Michigan
As a Hotel and Events Security Officer (Part-Time), you will patrols the hotel and public premises to maintain the safety and security of our team members, guests, and assets. The Hotel and Events Security Officer is very familiar with all property details and services to ensure our guests' arrival, stay, and departure experience is pleasant and issue-free. This team member responds to various incidents, emergencies, and conflicts, requiring a professional and hospitable approach. We are seeking individuals with an outgoing, assertive and self-disciplined personality. This is a part-time position (working 16 - 24 hours per week), primarily nights and weekends. About the role Perform and enforce directives set forth by the Director of Security Effectively monitor and protect hotel assets Respond to emergencies or critical incidents, following the emergency response plan Follow proper patrol procedures and ensure proper documentation of property patrols Assist with shipping and receiving procedures Understand the hotel's cash handling procedures and report any procedure violations to the General Manager and Director of Security Investigate all incidents following proper investigative procedures for loss of hotel assets and ensure compliance with policies Conduct special investigations and surveillance in areas such as internal and external theft Effectively monitor and control access to the property Patrol public areas to detect fires, unsafe conditions, security issues, and damaged or inoperative safety equipment Log activities and events occurring on shift Be responsible for the safety and security of the hotel guests, team members and property Inspect and evaluate hotel security activities to ensure compliance with security policies and procedures Maintain working relationships with local law enforcement agencies Prepare evidence, file complaints, make court appearances, handle legal counsel coordination, and maintain and protect records and evidence Monitor the hotel via security cameras Evaluate potential security threats to the hotel, personnel and guests Maintain records or reports of all incidents Maintain a safe and neat appearance at all times Stay current on hotel activities, hotel events and local events at all times and provide guests with information as requested Assist sick and injured guests and colleagues, ensuring documentation and disposition of reports Create 100% guest satisfaction by providing the company experience through a job performance that demonstrates the standards of genuine hospitality and exceeding guest expectations Give personal attention, take personal responsibility and use teamwork when providing guest services Listen, apologize with empathy, find a solution and follow through when resolving guest problems Perform bag checks Assist with package handling Perform age and identification validation/verification at times to ensure all guests consuming alcohol are 21 years of age or older (this may include the use of an identification verifying device) About you Ability to interpret and follow established policies Ability to work with the general public, customers, team members, leaders and government officials with tact and courtesy Ability to participate in and contribute to team projects and duties Ability to plan and organize the workload Superior communication skills, including the ability to de-escalate confrontational situations using verbal skills Availability to work nights, weekends and holidays Valid driver's license Ability to lift 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds Ability to walk or stand for a significant length of time Security certification CPR certification What y ou’ll g et Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks . About u s Rock Security offers 24/7 safety and security services and training to Rock Family of Companies team members, tenants and visitors. We’re proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the c ompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The c ompany provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@myrocketcareer.com .

Posted 30+ days ago

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Crescent CareersInglewood, California
The Kali Hotel, Autograph Collection by Marriott is seeking an extraordinary General Manager to lead the opening team of our luxury new build in Los Angeles, CA. You will lead all aspects of pre-opening including budgets, timelines, OS&E/FF&E, and stakeholder alignment. You will partner with sales, revenue, and marketing to drive financial performance (P&L, NOI, EBITDA), and serve as the hotel’s ambassador to the community, tastemakers, and cultural leaders. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with : Highly competitive wages: $280,000 annually An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you. Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: As the General Manager, you will spearhead the creation of an exceptional workplace environment for our associates while elevating the guest experience through luxury touchpoints. Your primary responsibility will be to ensure guest satisfaction by orchestrating outstanding programming and delivering unparalleled products and services that uphold the highest standards of excellence. Conduct administrative duties including report reading and writing, guest and associate communication, and critical review of occupancy and revenue reports. Interview, hire, supervise, and counsel department managers to ensure efficient operations. Recommend performance evaluations, resolve issues, and provide open communication with associates. Actively participate in community affairs to maintain a positive public image for Crescent and the hotel. Provide clear direction to staff, ensuring alignment with Crescent's standards. Conduct daily property tours to monitor cost control, property condition, cleanliness, and service quality. Travel as needed for corporate meetings, sales trips, and committee involvement. Handle associate issues in conjunction with People & Culture following Crescent policies. Maintain flexibility with an inconsistent work schedule. Perform any other duties as assigned. REQUIRED SKILLS/ABILITIES: 3-5 years of experience as a General Manager at a luxury hotel/resort is required. Full-service hotel experience + F&B oversight required. Opening Marriott experience is highly desired. Proficient in financial and accounting procedures.

Posted 30+ days ago

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Holiday Inn Express DurangoDurango, Colorado
As we continue to grow our business we expect to bring on additional personnel in LHG to promote that growth. We have identified leaders in the markets we serve which will add to our ability to meet our mission objectives. Job Purpose: To tend laundering machines to clean articles such as wearing apparel, sheets, blankets, and other linens used by the hotel and guests. Benefits: $750 Hiring Bonus Full Time or Part Time Hours Available Holiday Pay Earn PTO Immediate Hotel Employee Discount at other IHG Hotels Supplemental Insurance after 90 days available. Job Responsibilities: Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent. Turn valve to fill washer with water. Start machine that automatically washes and rinses articles. Lift clean, wet articles from washer and places them successively into wringers and driers for measured time cycles. Sort dried articles according to identification number or type. Fold and place item in appropriate storage bin. Iron all table linens. Lubricate machines, using grease gun and oil can. Ensure cleanliness of equipment. Take the initiative to greet guests in a friendly and warm manner. Other duties as assigned. Job Skills: Follow instructions. Adjust to doing the same thing over and over. Move or lift heavy objects. Familiarity of the material safety data sheet when using chemicals and safety rules when working around machinery. Job Qualifications: Education HS Diploma or equivalent We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2 weeks ago

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Hampton Inn St. Louis-ColumbiaColumbia, Illinois
Hotel Maintenance Location Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Benefits: Compensation: $xx-$xx/hr Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 3 days ago

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Hampton Inn Boca RatonBoca Raton, Florida
When a guest walks into our rooms - imagine the first look they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a hotel housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Housekeeper makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As hotel housekeeper, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful hotel housekeeper, you need : A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The hotel housekeeper role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted 5 days ago

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Charlotte MatthewsCharlotte, North Carolina
The Director of Guest Services is responsible for overseeing all aspects of guest services to ensure exceptional guest satisfaction. This position combines hands-on guest interaction with team management and administrative responsibilities, requiring a proactive, outgoing leader adept at problem-solving and maintaining brand standards. We seek highly motivated leaders with expertise in effective and efficient hotel operations. Our ideal candidates should demonstrate a passion for the hospitality industry that will attract and inspire our team members to create an exceptional guest experience. If you are seeking an exciting career with unlimited growth and opportunities Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed Special team member hotel rates for travel enthusiasts. Responsibilities: Manage and lead the guest services team Implement and maintain high service standards Resolve guest complaints and issues promptly Ensure smooth check-in and check-out processes Train and develop staff in customer service skills Collaborate with other departments to enhance the overall guest experience Requirements: 2+ years hotel front office experience Proficient in PMS/Quore,MS Office, and reservation systems Strong leadership and communication skills Ability to handle difficult situations with professionalism Knowledge of hospitality industry standards Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks and drug screening. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 30+ days ago

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Chautauqua InstitutionChautauqua, New York

$19 - $20 / hour

Chautauqua Institution owns and operates the Chautauqua Hotel Company , a historic full-service comprehensive hotel that has 150 rooms for guests. The Athenaeum Hotel houses the Heirloom Restaurant, and the Lobby Lounge. The Athenaeum Hotel is open from late April through October for conferences and events. The Hotel is in full operation during the Chautauqua Institution summer season, from late June through late August. About Your Compensation Compensation for this position starts at $18.50/Hour and, with demonstrated experience and qualifications, candidates may earn up to $20.00/Hour. About Your Work Serve as an end-user of Ultimate Kronos Group (UKG)’s Recruiting Gateway to support Talent Managers with actively moving candidates through the recruitment and selection processes, including candidate pre-screening and scheduling interviews, as directed. Contribute to recruitment efforts by understanding the talent pool and coordinating outreach to qualified candidates for talent managers with staffing needs. Assist management with the recruitment process by closing filled job postings and/or opening a new requisition to account for turnover using the Recruiting Gateway. In collaboration with the Human Resource Generalist, support managers in tracking their hires through the electronic onboarding processes centralized in Human Resources. Use available reporting to understand hire status to physical start date and to ensure accurate and timely follow-up for outstanding requirements preventing hire. On completion of onboarding, coordinate department-level orientation processes for hires at Chautauqua Hotel Company, including scheduling hires for orientation and training sessions. Coordinate posting of departmental schedules using Homebase and provide employees with support accessing accounts/schedules on Homebase or accounts on UKG. Ensure appropriate Payroll Action Form (PAF) submissions for changes to employment records with required approval/documentation for secondary jobs, transfers, pay or status changes, and terminations/notices. Provide administrative assistant with time management and tip reporting, in compliance with all policies and procedures and federal, state, and local labor and tax laws. In partnership with key stakeholders for J-1 Visa students through Interexchange, coordinate arrival dates/start dates, travel arrangements, appointments/paperwork with the Social Security Office, and support community engagement and general questions to ensure assimilation into the workplace and organization. Reconcile and verify invoices and prepare vouchers for approval and payment. Enter financial data accurately into accounting software or Excel. Reconcile vendor statements and investigate discrepancies. Input data relating to central inventory orders and venue charges. About the Referral Program Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August. About Your Work Schedule Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. Schedules are typically eight-hour shift with a start time that varies between 7:00 a.m. and 12:00 p.m. for a total of 40/hours per week. The schedule will be dependent on seasonal hours of business, sales volume, and employee status (full-time/seasonal or part-time/seasonal). Scheduled hours may include evenings, weekends, and holidays based on business needs. Part-time work is available pre/post the summer season (mid-April to late-October). About Living on the Grounds No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance. About Chautauqua Institution Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company , a comprehensive hotel, food & beverage, conferencing, and events organization. Discovering Your Chautauqua Experience There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. Our Commitment to IDEA Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward . One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. Joining Our Talent Community Join our talent community online at CHQ.org/employment . You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org .

Posted 1 week ago

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Raymond Management CompanyFt. Worth, Texas

$15 - $16 / hour

Position: Room Attendant Starting Salary Range: $15.00-$16.00/hour or more based on experience. Wage Increases : New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part-Time Application Deadline: November 14, 2025 Lee abajo para ver en español. Do you enjoy creating a clean, welcoming environment for guests? Are you detail-oriented and take pride in providing excellent service? We’re looking for a Housekeeper/Room Attendant to join our team and help ensure a clean and comfortable stay for our guests. We Offer: • Team Culture: We work as a team and take pride in supporting each other every day• Training and Growth: We provide on-the-job training and support career growth within the company• Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury dutyHolidays paid at time & ½ when workedTravel with hotel room discountsTeammate referral bonusesPaid time off to volunteer in your communityEmployee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your familyLow-cost accident, critical illness, & hospital coverageFlexible spending plans options401(k) retirement plans with company contribution What You’ll Do: Clean and maintain guest rooms and public areas to ensure a high standard of cleanliness and comfort.Restock supplies, change linens, vacuum, dust, and sanitize rooms and bathrooms.Communicate with the front desk and maintenance teams to address guest requests and ensure smooth operations.Uphold safety and cleanliness standards to create a healthy environment for both guests and teammates.Be an essential part of a team that works together to meet and exceed guest expectations. We’re Looking For: • A positive attitude and a willingness to learn.• Attention to detail and a passion for maintaining high cleanliness standards.• The ability to work in a fast-paced environment.• Ability to lift 10 lbs., occasionally up to 35 lbs., and be on your feet for extended periods.• Previous housekeeping or cleaning experience is a plus, but we’re happy to train the right person! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing. ¿Te gusta crear un ambiente limpio y acogedor para los huéspedes? ¿Eres detallista y te enorgulleces de brindar un excelente servicio? Estamos buscando una Camarera/Asistente de Habitaciones para unirse a nuestro equipo y ayudar a garantizar una estancia limpia y cómoda para nuestros huéspedes. Lo que ofrecemos: Cultura de equipo : Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento : Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados : Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibles para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Limpiar habitaciones de huéspedes, incluyendo cambiar la ropa de cama, aspirar, quitar el polvo y desinfectar los baños.• Reponer los artículos de las habitaciones, como toallas, jabón y artículos de tocador.• Asegurarte de que cada habitación esté limpia, ordenada y bien preparada para la llegada de los huéspedes.• Informar de cualquier problema de mantenimiento o reparación en las habitaciones a los departamentos correspondientes.• Ayudar a mantener limpias y ordenadas las áreas públicas, como pasillos y salones. Lo que buscamos: • Atención al detalle y compromiso con mantener altos estándares de limpieza.• Capacidad para realizar tareas físicas exigentes como agacharse, levantar y mover objetos.• Una actitud amigable y profesional con enfoque en la satisfacción del huésped.• Capacidad para trabajar de forma independiente y en equipo.• Experiencia previa en limpieza o trabajos similares es preferible, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 3 weeks ago

Courtyard logo
CourtyardLincoln, Nebraska

$15+ / hour

Benefits: Employee discounts Free uniforms Training & development Join one of the premiere hospitality organizations in the world. Your main focus will be to help every guest have a memorable stay at our hotel. You can become part of our business family, enjoy competitive pay, an excellent benefits and travel discount package, and opportunities for growth and advancement. JOB DUTIES include: Maintain the guest rooms, public spaces, and back of the hotel areas in good repair by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and landscaping. Clean and maintain the spa area. Maintain the hotel vehicles; transport guests as needed. May be required to work nights, weekends or holidays. Conducts maintenance and safety inspections as needed and ensures timely follow-up to required improvements. MINIMUM QUALIFICATIONS Completion of high school or equivalent plus at least 6 months of experience or training related to the above set of duties, including the following: Ideal candidates will have a basic understanding of HVAC, electrical, plumbing, carpentry, painting, wall covering, and landscaping principles and procedures. Technical certifications in electrical, plumbing or other related fields are a plus. Punctuality and reliable work attendance. Must have a valid driver’s license and good driving record. All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided). Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at www.woodburycorp.com. Compensation: $15.00 per hour Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties. We have developed a remarkable legacy of “integrity over income ” over our more than 100 year history. We maintain a talented team of prof essionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.

Posted 1 week ago

Towne Park Ltd. logo

Valet Attendant ($15.50-$17.50/Hr + Tips) - Hotel Indigo Boston

Towne Park Ltd.Boston, MA

$16 - $18 / hour

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Job Description

At Towne Park, it's more than a job, you can make an impact.

A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

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Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

The hourly base pay range for this position is $15.50-$17.50 per hour plus tips (average $40 in tips per shift).

Work Schedule: The work schedule for this position is open availability (site operates 7 days a week from 7am-11pm).

Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.

Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.

Seasonal and temporary roles are not eligible for benefits outlined above.

SUMMARY

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s) - % of Time

Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25%

Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10%

Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20%

Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10%

Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35%

The total amount of time for all functions of the job- 100%

QUALIFICATIONS

Education:

  • High school diploma or general education degree (GED)

Required Licensure, Certification, etc.:

  • Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)

Work Experience:

  • One (1) month related experience and/or training; OR equivalent combination of education and experience

Knowledge:

  • Knowledge of principles and processes for providing customer and personal services.

Skills:

  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Perform parallel parking

SCOPE

Authority to Act:

  • Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility:

  • The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

Travel

Travel of up to 5% may be required.

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