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Destination KnotSeattle, Washington

$45,000 - $65,000 / year

Job Title: Hospitality Customer Service – Hotel Reservations (Remote) Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail. Position Overview: We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment. Key Responsibilities: Communicate with clients to understand their hotel needs, preferences, and budgets Provide accurate information about hotel options, pricing, and amenities Assist clients with making and managing reservations Maintain accurate records of client interactions and bookings Respond to inquiries promptly and professionally via phone, email, or online platforms Collaborate with team members to ensure client satisfaction Stay current on travel trends, hotel offerings, and industry updates Requirements: Strong communication and customer service skills Friendly, professional demeanor with attention to detail Ability to work independently and manage multiple tasks Basic computer proficiency and reliable internet connection Interest in hospitality, travel, and creating memorable guest experiences Previous experience in customer service, hospitality, or reservations is a plus but not required What We Offer: Flexible, remote work environment Comprehensive training and access to industry tools and booking systems Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks Opportunities for personal and professional growth Ready to provide outstanding service while helping clients book their ideal hotel stays? Apply today and join the Destination Knot team! $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 2 weeks ago

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Hilton Garden InnScottsdale, Arizona

$20+ / hour

Weekend Morning Hotel Cook, Hilton Garden Inn Scottsdale North/Perimeter Center Join a 2025 USA Today Top Workplace Winner!Starting at $20/hour, experienced candidates may qualify for a higher wageMust be able to work every Saturday and Sunday from 6am-12pm Must have a minimum of 1 year of professional cooking experience in either a restaurant or hotel setting Why You’ll Love Working Here The Weekend Morning Hotel Cook position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hilton Garden Inn Scottsdale North/Perimeter Center . How You’ll Make An Impact Prepares and cooks food, ensuring attractive plate presentation Possess complete knowledge of menu and recipes, including preparation procedures, plating, garnishment, portions size and presentation / special handling instructions Maintains first in / first out inventory controls and dates all incoming products Keeps the lines and storage stocked with all items and utensils needed for service Maintains a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis, as well as the kitchen equipment used daily Maintains all food storage areas, dry and refrigerated, organized and clean What Success Looks Likes One to two years or more of kitchen experience Consistently ensures the highest standards of service in attaining guest satisfaction and profitability Creative, organized, innovative and even tempered personality Strong attention to detail Ability to work in a fast paced environment What Will You Get At NCG Hospitality? The Hilton Garden Inn Scottsdale North/Perimeter Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires. Compensation: $20.00 per hour

Posted 3 weeks ago

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VP ManagementPrinceton, West Virginia
Job Summary: A premier hotel is seeking a full-time Front Desk Associate at our location in Princeton, West Virginia. This individual contributor role will be responsible for providing exceptional customer service to our guests, ensuring a smooth check-in/out process, handling guest inquiries and complaints, and assisting with various administrative tasks. The ideal candidate will have a passion for the hospitality industry and possess excellent communication and organizational skills. Compensation & Benefits: There are multiple positions open for full-time and part-time that offer competitive compensation. Opportunity for career growth within the company. Responsibilities: - Greet guests in a friendly and professional manner, providing a warm welcome and making them feel valued and important - Check-in/out guests, process payments, and issue and activate room keys - Respond to guest inquiries and complaints with tact and empathy, finding solutions to ensure guest satisfaction - Communicate effectively with other departments to fulfill guest requests and resolve issues promptly - Maintain accurate and organized guest records, including payment and reservation information - Answer phone calls and make reservations, providing accurate information about room availability, amenities, and pricing - Collaborate with housekeeping staff to ensure that all rooms are cleaned and prepared for guest arrivals - Monitor and maintain the appearance of the lobby and front desk area, ensuring it is clean and presentable at all times - Assist with the preparation and distribution of daily reports, including room occupancy and revenue - Follow all company policies and procedures, including safety and security protocols - Perform other duties as assigned by management Requirements: - High school diploma or equivalent; associate or bachelor's degree in hospitality or a related field preferred - Previous experience in a customer service role, preferably in the hospitality industry - Knowledge of hotel management software and reservation systems - Excellent communication and interpersonal skills - Strong problem-solving and conflict resolution abilities - Ability to multitask and handle a high volume of guest inquiries and requests - Strong attention to detail and organization skills - Proficient in Microsoft Office suite - Must be able to stand for extended periods and lift up to 25 pounds EEOC Statement: VP Management is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, disability, or any other legally protected status. We are dedicated to creating a diverse and inclusive work environment and encourage individuals from all backgrounds to apply.

Posted 30+ days ago

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Destination KnotDallas, Texas

$25,000 - $65,000 / year

Role Description This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support. Qualifications Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction Experience in enhancing Customer Experience and maintaining excellent client relationships Exceptional communication, problem-solving, and interpersonal skills Proficiency in using customer relationship management (CRM) tools and relevant technology Capable of working independently in a remote environment Prior experience in the hospitality or travel industry is a plus What We Offer: Flexible remote schedule Training and access to booking tools Supportive team culture Income-earning possibilities based on performance Travel discounts and perks $25,000 - $65,000 a year Compensation & Benefits: Flexible Schedule: Work full-time or part-time from anywhere. Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives. Training & Certification: Gain access to ongoing education and industry support. How to Apply: If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 2 days ago

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Crescent CareersHorseshoe Bay, Texas
🌃 PM Shift Engineer- Facilities Maintenance Team Location: Horseshoe Bay Resort, Horseshoe Bay, TX, USA Shift: PM/Overnight 3rd Shift Job Summary Horseshoe Bay Resort is seeking a dedicated PM Shift Engineer (Engineer on Duty- EOD) to join the Facilities Maintenance Team. This role is crucial for providing professional and efficient engineering support to guests and internal customers, particularly during the evening and overnight hours. The ideal candidate must be able to confidently manage a diverse, fast-paced workload, adapt to shifting priorities, and promptly assess and resolve critical guest room and resort amenity issues through sound, logical decision-making. Core Responsibilities and Duties Engineer on Duty (EOD) Operations: Serve as the primary Engineer on Duty during the PM/Overnight shift, efficiently addressing maintenance requests from guest rooms and internal departments throughout the resort. General Repairs and Maintenance: Perform repairs on all types of hardware, plumbing, and electrical equipment, including lamps, air conditioners, cosmetic items, switches, outlets, and TV programming in guest rooms and public areas . HVAC and Utilities: Repair and/or adjust all types of electrical, plumbing, and HVAC equipment in public spaces. Monitor and report on energy and utilities usage to support Energy Conservation efforts. Emergency Response: Be immediately available for emergencies, acting in an engineering capacity to protect guests/associates and preserve the building/systems. Act quickly and responsibly to restore normal operating status and inform Engineering Management of all incidents. Life Safety Systems: Monitor the Fire Alarm/Life Safety System , maintain full knowledge of system operation, and handle related emergencies. Possess a working knowledge of fire sprinkler and emergency power systems. Tool and Equipment Management: Clean, lubricate, protect, and maintain all departmental tools and equipment, ensuring they are returned to the shop and secured properly. Documentation and Reporting: Read, log, track, and interpret readings from meters and gauges. Maintain a thorough log of daily activities and problems, ensuring clear communication and seamless transition to subsequent shifts. Safety and Compliance: Adhere to all departmental Job Safety Analyses (JSAs). Continuously identify and correct hazardous conditions to create a safe work environment. Follow all company and safety/security policies and procedures, reporting all accidents, injuries, and unsafe conditions immediately. Team Support: Work neatly and efficiently, maintaining clean and organized work areas. Be willing to train and provide technical advice to other staff members as needed to support development. Required Employment Standards and Qualifications Shift Requirement: Must be able to work the PM/Overnight shift . Age and Driving: A minimum age of 21 is required due to licensed Resort vehicle operation. Must possess a valid driver’s license and meet all requirements for driver insurability as established by the insurance carrier. Education: High School Certificate with an emphasis in Technical Trades . Language Skills: Proficient ability to read and interpret complex safety documents (e.g., Lockout Tagout, MSDS), write routine reports and logs, and communicate clearly (verbally and written) in English. Technical Goal: Strive to become an independent mechanic capable of analyzing problems and formulating rapid, high-quality repair plans. Work Environment: Must be able to maintain professional composure and flexibility in high-stress situations. Must be able to work alone without supervision . Physical Requirements: Must have the physical strength, stamina, and agility for assigned duties. Must frequently lift and/or move up to 50 pounds . Must occasionally lift and/or move up to 100 pounds . Daily routine involves walking, sitting, and ascending/descending stairs. Schedule Flexibility: Must be flexible to work shifts as business demands, as the resort operates 24/7. Benefits and Culture (Full-Time Roles) Health & Wellness: Medical, Dental, and Vision Insurance; Critical Illness and Accident plans; Long and Short-Term Disability. Financial: 401k plan with employer match; Competitive Pay with Scheduled Reviews and Raises; Associate Relief Fund. Work/Life Balance: Paid Vacation and Paid Holidays. Resort Privileges: Golf and Amenity Privileges (based on occupancy); Retail and Dining Discounts; Discounts at Crescent Hotels & Resorts properties. Additional Perks: Subsidized Associate Housing and Shuttle Service; Weekly Meal Subsidies; Growth opportunities via the Manager in Training Program (MIT).

Posted 2 weeks ago

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Home2 SuitesGlendale, Arizona

$17+ / hour

Hotel Evening Guest Service Representative, Home2 Suites Glendale Westgate Join a 2025 USA Today Top Workplace Winner!Starting at $16.50/hour, experienced candidates may qualify for a higher wageMust be able to work 2pm-10pmMust have a minimum of 1 year of customer service, retail or hotel experience Why You’ll Love Working Here The Hotel Evening Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2 Suites Glendale Westgate. How You’ll Make An Impact The Hotel Evening Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow-up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The Home2 Suites Glendale Westgate is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.50 per hour

Posted 1 day ago

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Moxy HotelOmaha, Nebraska
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Assistant General Manager at the Moxy Omaha Downtown . This position comes with a $500 SIGN-ON BONUS!! Why You’ll Love Working with Us The Moxy Omaha Downtownis managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue. Guest Experience & Team Leadership Provide exceptional guest service while setting high service standards for the Front Desk team to follow Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction Supervise team, including hiring, training, scheduling, and performance management Operational Excellence Cultivate a supportive, inclusive, and engaging work environment where team members can thrive Ensure the safety of guests and team members by upholding all safety procedures and standards Support service quality by addressing guest concerns and initiating prompt, effective solutions Financial & Front Office Administration Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices Assist with accounting functions including billing, reporting, and financial reconciliation Monitor and support procedures related to inventory, key control, and monetary handling What does success look like in this role? Must have Marriott experience Must have a minimum of 3 years of management experience At least two years in a hospitality management position Strong organizational skills and attention to detail Ability to handle pressure with poise and finesse Strong leadership and a professional image Strong customer service skills to include problem-solving and complaint resolution Ability to work in a fast-paced setting What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Omaha Downtown. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Health Savings Account Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is an Equal Opportunity Employer.

Posted 3 weeks ago

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TRU San AntonioSan Antonio, Texas

$17 - $19 / hour

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $17 - $19 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 2 weeks ago

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Ramada AlbuquerqueAlbuquerque, New Mexico

$18 - $20 / hour

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $18 - $20 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 4 days ago

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RMD GroupSan Diego, California

$19 - $21 / hour

Description Position Summary: The breakfast line cook will assist all chefs in preparing food and perform other culinary tasks as needed. The job requires physical endurance as well as mental determination and involves working in a high-volume atmosphere. Type : Hourly, Full Time Pay Rate: $ 1 9.0 0 - $2 1 .00 / hr Duties and Responsibilities: Assists in kitchen set up prior to restaurant opening Monitor stations to ensure proper quality, temperature and freshness of products Maintain all production pars Ensure all served food meets Company and health quality standards Prepare all specialty items as directed by the Executive Chef, CDC, Sous chef Communicate daily with the Executive Chef, CDC, Sous chef regarding product specification and execution Sets up and prepare food items for assigned station. Works quickly and efficiently to ensure food is plated at the same time on the line Assists other line cooks as needed Prepare assigned portion to be plated meal as assigned by chefs. Assemble dishes and provide garnishment Monitor and abide by efforts to eliminate food waste Maintain clean and sanitary conditions Properly store unused items and shuts off all equipment as the end of the shift Participates in cleaning kitchen before closing the restaurant Maintain all procedural manuals and guides including but not limited to: menu guide, menu book, prep book, inventory, plate presentations, menu items, recipe books, photo books of new items, kitchen SOP booklet Remain in compliance with mandatory trainings, including sexual harassment training and workplace safety training Follow all company procedures Other job duties as assigned Qualifications: 2 years minimum of experience, high volume preferred Skills and Attitudes: Must be motivated, hard-working, and passionate Perform job functions with attention to detail, speed, and accuracy Prioritize and organize Be a clear thinker, remain calm, and resolve problems using good judgment Follow directions thoroughly Understand guest service needs Possess excellent communication skills Works cooperatively in a team environment Must be comfortable learning new skills Uses critical thinking reasoning skills to solve problems quickly Manages time effectively Learns new recipes and new procedures rapidly Ability to work in a stressful, fast-paced environment Must be able to work holidays, nights, and weekend Certificates, Licenses, and Registrations: San Diego County Food Handlers Card (must be obtained within 30 days of employment). Serve safe certificate preferred. Anti-harassment and nondiscrimination 1-hour class. Physical Requirements : Must be able to sit, stand or walk for up to 8 hours at a time. Must be able to lift at least 50 pounds safely and properly. Must be able to bend, stoop and climb. Must be able to push and pull. Venue Carté Hotel is a stylish, modern sanctuary in downtown San Diego, offering sleek guestrooms, refreshing amenities including a heated saltwater pool, an upscale fitness center (FIT), elevated food and beverage outlets and versatile event spaces perfect for weddings, corporate functions, and social celebrations. ABOUT RMD GROUP RMD Group was formed by three partners who had a passion for hospitality and creating unforgettable experiences. For over a decade, RMD has been a driving force in the industry, creating some of San Diego’s most successful and exciting concepts including Rustic Root, Huntress, Lumi, Side Bar and FLUXX. In addition, the group works with a thriving portfolio of hospitality and lifestyle concepts that include Ballast Point Brewing and Hard Rock Hotel’s Float and 207. RMD brings extensive expertise in all areas of consulting including design, development, and management, plus a talented team of industry leaders that continue to elevate guest and client experience in San Diego and beyond.

Posted 30+ days ago

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Destination KnotSouth Carolina, South Carolina
Company: Destination Knot Job Type: Remote | Flexible About the Position We’re looking for Virtual Customer Service Representatives to help clients book hotels and plan travel accommodations. This role combines customer service with travel planning in a flexible, remote environment. What You’ll Do Assist customers with hotel selections Answer questions and provide booking support Maintain accurate documentation Work closely with a supportive remote team What We Offer Work-from-home opportunity Flexible scheduling Full training provided Travel perks and discounts Supportive leadership and growth opportunities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 2 weeks ago

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Natchez Grand HotelNatchez, Mississippi
Benefits: Dental insurance Health insurance Paid time off Vision insurance EOE/Drug Free It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. Qualifications/Education/Skills : Previous housekeeping experience preferred. Good communication skills. Day shift. Job Purpose : To clean any assigned area. To supply areas with all items required for guest convenience. Essential Functions : Cleaning guests’ rooms, including but not limited to making beds neatly with fresh sheets and pillows, picking up items from floors, emptying wastebaskets, vacuuming carpet, cleaning mirrors, and dusting. Cleaning guests’ bathrooms, including but not limited to cleaning bathtub, toilet, and marble floors. Replenishing all guests’ supplies as needed, including but not limited to clean towels and bathroom amenities. Maintaining log of rooms cleaned and passing information along to Executive Housekeeper. Performing any other assigned duties as required. Work Environment : Interior setting, air-conditioned and brightly lit. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 2 weeks ago

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Moxy HotelOmaha, Nebraska

$18+ / hour

Hotel Night Auditor, Moxy Omaha Downtown Join a 2025 USA Today Top Workplace Winner! Starting at $18.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends, and Holidays Open to Overnight shifts from 11 pm to 7 am Hospitality experience at the desk is preferred. All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.How do I make an impact on my team? Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Why You’ll Love Working Here The Hotel Night Auditor position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Moxy Omaha Downtown. What does success look like in this role? Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve What Will You Get At NCG Hospitality? The Moxy Omaha Downtown is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $18.00 per hour

Posted 1 week ago

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Homewood Suites & Hampton IrvineLake Forest, California
Room Attendant – Hilton Hotel | ¡Bono de bienvenida de $250! Join our housekeeping team at Hilton and earn a $250 sign-on bonus after 90 days of successful employment! ¡Forma parte de nuestro equipo de limpieza y recibe un bono de bienvenida de $250 después de 90 días de trabajo satisfactorio! Position Summary / Resumen del Puesto: As a Room Attendant, you are responsible for cleaning and maintaining guest rooms, pasillos, áreas públicas y áreas internas (como lavandería y cuarto de blancos), siguiendo los estándares de Hilton y las políticas del hotel. Your goal is to ensure a clean, comfortable, and welcoming environment for our guests. Essential Job Functions / Funciones Esenciales: Stock housekeeping cart con todos los suministros necesarios para limpiar eficazmente las habitaciones, especialmente cuando el houseman no esté disponible. Knock and announce “Housekeeping” antes de entrar a cualquier habitación. Limpiar a fondo cada habitación asignada dentro del tiempo establecido. Ensure all amenities (jabones, toallas, papel, etc.) are fully restocked. Reportar habitaciones limpias al supervisor para su inspección. Informar inmediatamente de cualquier daño o situación peligrosa (bombillas quemadas, muebles rotos, cerraduras defectuosas). Reabastecer el carrito para el siguiente turno o día. Asegurar que la puerta de la habitación quede cerrada al salir. Mantener los pasillos y áreas de servicio ordenados y limpios en todo momento. Turn in all lost and found items y llaves a la oficina de Housekeeping siguiendo el procedimiento del hotel. Clean following Hilton’s Way of Clean standards. Marginal Duties / Funciones Adicionales: Ayudar a otros compañeros del departamento de limpieza cuando sea necesario. Requirements / Requisitos: Able to communicate effectively in English and/or Spanish – debe poder comunicarse efectivamente en inglés y/o español. Capacidad para agacharse, estirarse, levantar, empujar y moverse constantemente durante el turno. Able to lift up to 30 lbs y empujar carros de hasta 100 lbs. Standing and walking for extended periods – estar de pie y caminar por largos periodos. Atención al detalle para identificar pertenencias de huéspedes y asegurar una limpieza completa. Uso de habilidades básicas de lectura y escritura para registrar habitaciones completadas. Apply Today / Aplica Hoy Mismo: Start your hospitality journey with Hilton and earn a $250 sign-on bonus!¡Comienza tu carrera en hotelería con Hilton y gana un bono de $250!

Posted 5 days ago

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Mehr ConsultancyIrving, Texas

$55,000 - $70,000 / year

Job Summary: The Task Force Manager is a temporary, on-site leader who steps in to support hotel operations during transitions such as management changes, openings, or staffing shortages. This role ensures smooth day-to-day operations and maintains brand standards until permanent leadership is in place. Compensation: $55,000.00 to $70,000.00 Key Responsibilities: Oversee daily hotel operations, including front desk, housekeeping, and guest services Ensure guest satisfaction and resolve any issues promptly Support training and supervision of hotel staff Monitor financial performance and control costs Maintain compliance with company policies and brand standards Report progress and needs to corporate management regularly Requirements: Previous experience as a hotel General Manager or Department Head Strong leadership, communication, and problem-solving skills Ability to travel and adapt quickly to different property environments Excellent knowledge of hotel operations and customer service standards Reporting Location : Las Colinas, TX

Posted 5 days ago

The Dalmar logo
The DalmarFort Lauderdale, Florida
Wurzak Hotel Group is looking for a Group Housing Coordinator responsible for responding to guest inquiries about group room reservations, providing information, and reserving rooms for guests coming to the hotel. This role acts as a liaison between the hotel, group contacts, and housing companies in regard to the detailing of all group blocks and entering rooming lists. The Group Coordinator will continue the arrival experience by ensuring clear communication with guest/group contact and by obtaining all necessary information and providing the guest a room that meets their expectations. This person will be well versed in promotions, events, pricing, and sales strategy to meet the guest’s requests. Essential Functions Act as the primary resource for the operational and administrative functions for group block management including building blocks, entering group rooming lists, managing group inventory, billing, and pre-arrival tasks as required. Assign room(s) according to guest requests and preferences whenever possible. Act as a resource to the hotel and the client for information. Verify information and disseminate as appropriate. Maintain a working knowledge of the sales, reservations and front office, accounting areas. Have a thorough understanding of the operational areas, guest patterns, demand periods and seasons. Maintain a working knowledge of revenue management principles as it applies to the hotel in general by attending revenue management and sales meetings in order to ensure financial objectives of the property are met. Possess a working knowledge of the brand’s guest loyalty program and how it applies to group customers in order to ensure proper credit for reward programs to meeting planners. Attend appropriate meetings to be aware of business trends, new bookings and changes to current bookings. Attend Weekly Strategy Meeting. Maintain accurate files and systems for information retrieval as it relates to group bookings. Provide professional customer service to internal and external candidates. Correspond regularly with group contacts in regard to modifying existing reservations, fulfilling special requests, etc. Maintain knowledge of current hotel events, activities, hours of operation, as well as any dining options that may be available. Post charges to guest accounts as designated. Facilitate guest departures by providing accurate statements and ensuring guest satisfaction and collecting all payments due. Perform other duties as assigned. Skills and Qualifications Strong technical skills in Excel and Outlook. Computer proficiency, including Microsoft Office. Experience with hotel PMS systems and operational proficiency. Experience with Lightspeed PMS and Marriott CI/TY and MARSHA highly preferred. Superior oral/written communication skills; ability to interact successfully with all levels. Knowledge of general office equipment (e.g., fax machine, copy machine, printers). Excellent telephone etiquette. Tact and good judgment and proven experience interacting with customers and hotel management. Ability to handle multi-line telephone systems and individual call functions such as hold, forward, and conference. Attention to details, good organizational skills and efficient time management. Ability to follow an appropriate course of action based on policies and procedures. Ability to work in a fast-paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities. Education and Experience High School Education or GED equivalent. Minimum 2-3 years of hotel experience working in Front Office or Sales. Must have an in-depth knowledge of Front Desk and Reservations systems and procedures. Experience in the hospitality industry and knowledge of common industry terms and practices preferred. Experience with Lightspeed PMS and Marriott CI/TY and MARSHA highly preferred. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Complimentary employee meals Quarterly employee recognition luncheons Who We Are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

Posted 1 week ago

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Doubletree ColumbiaColumbia, South Carolina
Position Summary: As part of a team, assist in maintaining both the guest and heart of house areas. To perform repairs and preventative maintenance as necessary in accordance with company standards and within safety guidelines. We offer Medical/Dental/Vision benefits, a generous PTO program Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Job Functions: Respond to guest and staff needs in a timely manner. Prioritizes to ensure guest experience is minimally impacted. Operations to be assisted if within skill set, otherwise immediate supervisor to be updated with needs. Assist in preventative maintenance program by helping maintain guest rooms and common space areas. Not limited to, but including painting, plumbing, electrical, hardware, small appliances and wall treatment and light HVAC. Experience in one or more fields preferred. Maintains a current certification in CPR/First Aid/AED training. Must complete emergency procedures training withing 90 days of hire. Proficient in use of light power and hand tools in a safe manner. Reports building system checks and updates team with any deficiencies. Works with team to complete departmental tasks assigned by Director of Engineering. Projects are prioritized by impact to safety and operation of building. Maintains and assists in the cleanliness of individual/department work areas. Adheres to company policies and procedures. Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance which require corrective action. Works with Engineering Team, local authority and 3rd party security based on business demands. Direct report to the Director of Engineering. Education High School Diploma or GED equivalent Experience and/or Certification in HVAC, building maintenance technology or relevant field preferred EPA, CPO, or similar trade certifications recommended but not required. Experience (2) year of experience in a hotel engineering function or similar role in relevant trade Hours required – Full time position. Scheduled days and time vary based on hotel needs. Must be able to work weekends and holidays. Physical Demands Employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 15-25 pounds, frequently lift and/or move up to 25-50 pounds, and occasionally lift and/or move more than 75 pounds. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Posted 1 week ago

PATH logo
PATHSan Jose, California

$27 - $32 / hour

JR 5364 Residential Coordinator San Jose, CA 95124 Salary: $26.73 to $31.68 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Work Schedules are either 7am to 330pm or 1pm to 930pm Lower end of the pay range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of the pay range will apply to seasoned candidates with considerable years of relevant experience. -- PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Residential Coordinator at the Bristol Hotel office. ABOUT PATH Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. ABOUT THE JOB As part of the Interim Housing Services team, the Residential Coordinator is responsible for the safety and basic needs of interim housing guests during their stay. The Residential Coordinator provides care and assistance to guests while exemplifying and promoting the established interim housing guidelines to ensure a safe and stable environment for all. The Residential Coordinator also assists with various tasks and duties that support the operation of the interim housing site. This includes, but is not limited to, assisting with meal preparation, answering phones, and assisting with general facility needs as they arise. Position Responsibilities include: Complete progress notes on every face-to-face/telephone contact with participants or collateral contact by the end of each shift. Provide facility tours to guests and new program participants. Provide support to the case managers and program participants to support guest goals as established in individualized service plans. Monitor and maintain the interim housing floors to ensure a hospitable and inclusive environment. This may include keeping program participant space organized and clean, providing hygiene needs, etc. Work in collaboration with the case management and operations team to ensure that the facility is clean and safe for all. Provide crisis intervention services focused on enhancing the participants’ ability to independently problem solve, use effective coping skills, and manage own care. Use evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, and Harm Reduction. Utilize lived experience to cultivate strong rapport and engagement in services. Provide interim housing guests with information, referrals, linkages, and advocacy for identified needs as much as possible. Creatively use and develop community resources to broker and link participants to services. Promote and follow the established values, guidelines and rules of the interim housing setting. Monitor phone lines and respond to any inquiries. Provide a high-quality customer service environment for all participants. WHAT YOU BRING We’re looking for candidates with: Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others. Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention. Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges. Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome. Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. MINIMUM QUALIFICATIONS All levels of experience and education welcome. MANDATORY REQUIREMENTS Regardless of qualifications, candidates must: Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver’s license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for PATH's insurance coverage

Posted 30+ days ago

VP Management logo
VP ManagementBeckley, West Virginia
Job Summary: The Cook at Beckley Hotel, is responsible for preparing and cooking high-quality meals for hotel guests. This is a full-time, individual contributor role, located in Beckley, West Virginia. The successful candidate will have a passion for cooking, strong attention to detail, and the ability to work in a fast-paced environment. Compensation & Benefits: This is a full-time, salaried position with a competitive compensation package. Responsibilities: - Prepare food to standards - Clean the kitchen area - Create and modify menus in accordance with guest preferences, dietary restrictions, and seasonal availability - Adhere to all food safety and sanitation guidelines to maintain a clean and safe kitchen environment - Maintain a positive and professional attitude towards guests and colleagues at all times - Perform other duties as assigned by management Requirements: - High school diploma or equivalent - Proven experience as a cook, preferably in a hotel or restaurant setting - Strong knowledge of food preparation techniques, including but not limited to grilling, sautéing, baking, and broiling - Excellent time management skills and the ability to work efficiently in a fast-paced environment - Ability to lift and carry up to 50 lbs, including kitchen equipment and food supplies - Excellent communication and interpersonal skills - Availability to work evenings, weekends, and holidays as needed - Must be able to pass a background check and drug screening EEOC Statement: VP Management is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and strive to promote and ensure equal employment opportunities for all individuals without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Posted 30+ days ago

SouthEast Alaska Regional Health Consortium logo
SouthEast Alaska Regional Health ConsortiumJuneau, Alaska
Pay Range:$65.73 - $92.22 The Director of Property and Hotel Management oversees the operational performance, financial results, guest satisfaction, and asset integrity of Totem hotel properties and manages multiple rental properties across SE Alaska within the portfolio. This strategic leadership role drives operational excellence, standardization, and revenue optimization across properties while ensuring compliance with brand standards, corporate policies, and local regulations. The incumbent leads corporate functions to deliver superior guest experiences, maximize profitability, and protect hotel assets. SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more. Key Responsibilities · Develop and execute the property management strategy in alignment with the company’s goals and brand standards. · Collaborate with Asset Management, Revenue Management, Sales, Marketing, Finance, and Engineering to optimize portfolio performance. · Ensure consistent delivery of high-quality guest experiences across all properties. · Standardize operating procedures (SOPs) and service standards; monitor adherence and implement improvements. · Oversee daily operations and property managers to maintain service levels, cleanliness, maintenance, and safety. · Develop and manage the portfolio's annual operating budget, forecasting, and capital plans. · Monitor P&L performance by property; implement action plans to close gaps and maximize revenue. · Review capital expenditure requests and ensure ROI, lifecycle planning, and asset preservation. · Collaborate with Revenue Management and Sales to optimize ADR, occupancy, RevPAR, and market share. · Drive upsell strategies, loyalty program integration, and partnership opportunities to boost ancillary revenue. · Analyze market trends, competitor activity, and guest feedback to inform pricing and marketing strategies. · Ensure compliance with brand standards, franchise or management agreements, and local regulations. · Manage property condition assessments, capital projects, and warranty issues. · Promote employee engagement, recognition, and a safe work environment. · Monitor guest satisfaction metrics (e.g., NPS, Guest Satisfaction Scores) and implement service recovery processes. · Lead internal audits, mystery shops, and property visits to ensure consistent quality. · Drive the adoption of property management systems (PMS), centralized reporting, and data analytics. · Prepare and present regular performance reviews and strategic updates to leadership. Competencies and Behavioral Skills · Strategic thinking with a growth mindset · Results-oriented and KPI-driven · Collaborative leadership and team development · Adaptability and resilience in a fast-paced environment · Problem-solving and conflict resolution · Integrity, compliance, and risk awareness · Influence without authority across cross-functional teams Additional Details: Qualifications · Bachelor’s degree in Hospitality Management, Business Administration, or a related field or Master’s degree preferred. · 8+ years of progressive hospitality operations leadership, with at least 4 years in multi-property oversight or regional management. · Experience with full-service/luxury or upscale brands preferred, familiarity with franchise and management agreements. · Proven track record of driving EBITDA growth and operational excellence across a multi-property portfolio. · Strong P&L and financial acumen; capital planning and ROI analysis. · Excellent leadership, communication, negotiation, and interpersonal skills. · Data-driven decision making; proficiency with PMS (e.g., Oracle Hospitality, Infor, Protel), PMS integrations, RMS/CRM tools, and BI reporting. · Project management and change management capabilities. · Customer-centric mindset with a passion for service quality and guest experience. · Preferred Certifications (CRME, CHAE, CMP, or other hospitality/financial certifications, PMP or equivalent for project oversight. Working Conditions · Travel: Ability to travel with short notice for on-site visits or incidents. · Environment: Fast-paced hospitality setting with high guest volume and service demands. · Schedule may require evenings, weekends, holidays depending on property needs and incident management. Position Information: Work Shift:Exempt If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Posted 6 days ago

D logo

Hospitality Customer Service – Hotel Reservations (Remote)

Destination KnotSeattle, Washington

$45,000 - $65,000 / year

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Job Description

Job Title: Hospitality Customer Service – Hotel Reservations (Remote)
Company: Destination Knot
Job Type: Flexible Schedule | Remote Work
About Destination Knot:
Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.
Position Overview:
We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment.
Key Responsibilities:
Communicate with clients to understand their hotel needs, preferences, and budgets
Provide accurate information about hotel options, pricing, and amenities
Assist clients with making and managing reservations
Maintain accurate records of client interactions and bookings
Respond to inquiries promptly and professionally via phone, email, or online platforms
Collaborate with team members to ensure client satisfaction
Stay current on travel trends, hotel offerings, and industry updates
Requirements:
Strong communication and customer service skills
Friendly, professional demeanor with attention to detail
Ability to work independently and manage multiple tasks
Basic computer proficiency and reliable internet connection
Interest in hospitality, travel, and creating memorable guest experiences
Previous experience in customer service, hospitality, or reservations is a plus but not required
What We Offer:
Flexible, remote work environment
Comprehensive training and access to industry tools and booking systems
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks
Opportunities for personal and professional growth
Ready to provide outstanding service while helping clients book their ideal hotel stays?
Apply today and join the Destination Knot team!
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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