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PM Hotel Group logo
PM Hotel GroupPhiladelphia, PA

$21 - $23 / hour

We're looking for an organized and dedicated area Sales Coordinator who will support the sales organization in Philadelphia, PA This individual will keep the team on track throughout the sales processes and coordinate with the hotel operations teams to ensure clients arrive and leave happy. This is the perfect role to get your foot in the door of hotel sales! This position is non-exempt and reports to the Area Director of Sales. The compensation range for this position is $21 - $23 per hour. All applicants must complete the 5-minute Predictive Index Behavioral assessment at the end of the application to be considered. Who We Are Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years. What You Will Be Doing Serve as the liaison between the Sales and Hotel operations team; every day may be a little bit different. Communicate closely with our clients and make sure all T's are crossed and I's are dotted. Assist with creative projects, including marketing collateral, invitations, promotions, amenity packages, coordinating events, spreadsheets to keep track of attendees. Produce various reports across our technology platforms. Manage reservation entry and build rate codes in our Property Management Systems. Enter Guest Reservations and Rooming Lists into our Property Management Systems Respond to telephone/email inquiries, distributing to the appropriate manager. Communicate with clients and coordinate internally with sales and operations to streamline guest needs. Ensure seamless execution of site tours, VIP requests, and amenities. Business development through internet prospecting, networking (collecting business cards from guest services, property, and city events), new business research through various designated sources. Attend evening sales events now and then because networking is a valuable experience for your future sales career. Champion our values, vision, and culture. What We're Looking For A laser focus and a tenacious entrepreneurial spirit. Organization, detail-oriented, excellent written and verbal communication skills. Ability to use the tools of our trade: computers, databases, and property management systems. Willingness to get your hands dirty for the good of the hotel. Delivery of best-in-class service to our customers and guests. Experience working in a hotel environment and/or sales (preferred). Experience managing social media accounts for businesses. (preferred). What's In It for You Generous health, dental and vision insurance, plus 401K, all available on day 1! Access to free virtual fitness classes and discounted in-person memberships Gifted PTO on Day 1 + paid holidays Paid Parental Leave Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. This position may require standing and moving at least 50% of the time.

Posted 30+ days ago

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The Del Monte LodgeSaratoga Springs, NY

$17 - $17 / hour

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Maintenance Engineer. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Maintenance Engineer, you will be responsible for the maintenance and working order of the building, its equipment and all physical assets. Your specific duties in this role will include: Trouble shoot equipment, systems and facilities and make appropriate repairs. Tasks include but are not limited to painting and wallpaper repair, tub and sink repair, outlet and bulb replacement, woodworking, concrete and tile repair. Perform preventative maintenance in guest rooms and on equipment including laundry equipment, heating and air conditioner units, ice machines, spa equipment, fire extinguishers, fire/smoke alarms, lawn sprinklers, kitchen appliances and plumbing. Maintenance is performed as required by the manufacturer and in accordance with warranty specifications. Perform swimming pool and spa maintenance duties according to manufacturer specifications and local Health Department Regulations. Assist with outdoor seasonal work including but not limited to lawn mowing and snow removal. Maintain the cleanliness of the engineering shop and any other areas that work may be performed. Log readings from meters, gauges and other measuring units as required. Communicate changes in room status with Front Desk and Housekeeping. Maintain a working knowledge of the Fire Alarms/Life Safety Systems and handle emergencies involving the systems. Assist other departments with moving furniture and unloading and storing supplies as needed. Provide safe transportation to all guests using the hotel shuttle vehicle as needed. Job Requirements We are looking for a self-motivated Maintenance Engineer with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: 3 to 6 months related experience in engineering and maintenance or related area One year certificate from college or technical school; or equivalent combination of education and experience. Ability to work as part of a team and complete tasks individually Ability to prioritize tasks in a fast-paced work environment Solid organizational, time-management and prioritization skills Exceptional customer service skills Must have flexible schedule to work AM and PM shifts. Benefits As a Maintenance Engineer with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Compensation: $16.50 - $17.25 per hour Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities

Posted 30+ days ago

Concord Hospitality logo
Concord HospitalityWest Palm Beach, FL
Job Title: Assistant Restaurant Manager- Proper Grit & Spruzzo Location: The Ben West Palm, Autograph Collection- West Palm Beach, FL Department: Food & Beverage Position Type: Full-Time Join the Story of Elevated Dining at The Ben At The Ben West Palm, Autograph Collection, every meal tells a story. From the bold, whisky-inspired flavors at Proper Grit to the Mediterranean elegance of Spruzzo, our dining venues are more than restaurants-they are experiences where guests create memories that linger long after the last bite. Part of Marriott's Autograph Collection, The Ben blends sophisticated design with approachable luxury. As Assistant F&B Manager, you will play a pivotal role in bringing these experiences to life, ensuring each guest encounter is seamless, memorable, and unmistakably The Ben. Position Overview We are seeking a hands-on, energetic, and experienced leader to support the Food & Beverage management team. This role balances operational oversight with team development, ensuring that both Proper Grit and Spruzzo deliver flawless service, elevated guest experiences, and a motivated, high-performing front-of-house team. The ideal candidate thrives in a fast-paced luxury environment, anticipates guest needs, and inspires excellence among the associates they lead. Key Responsibilities Assist the Restaurant Manager in overseeing daily operations for Proper Grit and/or Spruzzo. Lead, coach, and mentor front-of-house associates to deliver refined, attentive, and personalized service. Monitor service quality, cleanliness, and guest satisfaction, proactively addressing concerns. Support scheduling, payroll, and labor management to ensure optimal staffing levels and operational efficiency. Assist with inventory management, ordering, and cost-control initiatives to meet financial objectives. Collaborate closely with culinary teams to ensure seamless communication between front- and back-of-house. Maintain compliance with health, safety, and brand standards. Participate in pre-shift meetings, staff training, and special promotional events. Qualifications Minimum of 1 year in a supervisory or management role in a high-volume restaurant, hotel, or resort. Strong leadership, coaching, and communication skills with a passion for team development. Ability to handle guest concerns with poise, discretion, and creative problem-solving. Familiarity with POS systems, scheduling software, and basic financial reporting. Flexible availability, including evenings, weekends, and holidays. Experience within the Marriott brand or luxury hotel/resort environment is a plus. Why Join The Ben At The Ben, we celebrate hospitality, creativity, and individuality. Our associates are empowered to make every guest experience extraordinary, and leadership is valued, supported, and recognized. Full-Time Associates Enjoy: Comprehensive medical, dental, and vision coverage Life and disability insurance 401(k) with company match Tuition assistance and professional development opportunities Marriott travel discounts and exclusive lifestyle benefits Opportunities for growth in a luxury, story-rich environment Elevate your career, lead with purpose, and bring unforgettable dining experiences to life at The Ben.

Posted 1 week ago

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Skechers USA Inc.Store: 1564 Hotel David, PA
Are you a salesperson who thrives in a fast-paced environment and loves working with customers? If so, we want you to join our team as a 'Skechers Sales Associate' As a Sales Associate, you'll be responsible for making sure our customers receive excellent service and work with the rest of the team to achieve the store's goals. You'll be responsible for ensuring there is an exceptional experience throughout the store and can identify with Skechers products to represent us as a brand in our stores. With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we're looking for: Strong customer service skills Able to effectively communicate both written and verbally A high level of interest in our products and the ability to meet our customer's requirements Independent working style, an interest in sales and enjoyment in individual service to customers Work with accuracy at a pace to meet deadlines Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environment Find out more about our benefits and perks in our candidate pack once you've applied! This is a great opportunity to join us and make a positive impact. Please apply, if you feel you can be a true brand ambassador for Skechers. Acerca de Skechers Skechers, una empresa global Fortune 500, desarrolla y comercializa una amplia gama de calzado, ropa y accesorios de estilo de vida y deportivos. Con presencia en más de 180 países y territorios, Skechers conecta a los clientes con sus productos a través de grandes almacenes y tiendas especializadas, comercio electrónico y tiendas digitales, y mediante nuestras más de 5,300 tiendas Skechers.

Posted 4 days ago

Towne Park Ltd. logo
Towne Park Ltd.Bay Lake, FL

$11 - $12 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site's service standards are met or exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager; however, they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $11 per hour plus $8-$12 per hour in tips. Work Schedule: The work schedule for this position is AM/PM. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site's service standards are met or exceeded. Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and/or guidance when the manager is not on-site. The Guest Service Captain is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority. When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers. Acknowledges and greets guests within 30 seconds of arrival to create favorable first and last impressions. Effectively participates in "The Show" and delivers "Aggressive Hospitality" to guests. Addresses guests using the appropriate greeting for the site.- 20% Opens all vehicle and hotel doors for guests. Checks in arriving guests and explains vehicle parking and retrieval procedures. Parks and retrieves vehicles while driving slowly and cautiously. Maintains accuracy and composure while under pressure to effectively handle guest complaints and difficult situations.- 20% Uses proper phone etiquette. Posts up in appropriate areas when not assisting guests or completing other tasks. Conducts an effective room presentation when providing bell services for guests. Assists with the delivery and pick up of items to guest rooms. Assists guests with directions, taxis, reservations and other inquiries. Maintains a detailed knowledge of the client's facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information.- 10% Promotes a teamwork philosophy through leading by example and effective communication skills. Leads the work group in delivering high levels of guest service. Appoints fellow associates to certain routine roles; Assigns coworkers to non-ordinary roles at the direction of the Account Manager. At the direction of the Account Manager, reduces staff during the work shift if business conditions dictate, using an approved method.- 15% Issues claim checks to guests only after receiving vehicle keys and collects vehicle claim checks from all guests prior to issuing keys. Completes ticket information including key tag, guest folio, and location of vehicle, damage surveys and claim check receipt for all vehicles taken into the valet system. Secures all keys on a belt clip or in a locked key box.- 15% Ensures staff are not providing "lift" services to any hotel or hospital guest, only offering a hand for assistance. Checks wheelchairs for safe operation prior to each use and cleans wheelchairs after each use. Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of customer financial and identifying information.- 10% Assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager to notify fellow associates of schedule changes or openings. Identifies and collects revenue for all vehicles. Completes accurate cash drop slips and cash drop envelopes. Completes the shift report and other shift paperwork with detail and accuracy. Reconciles revenue and tickets at the end of every shift.- 10% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen Must complete the Wheelchair Safety Training course provided by Towne Park Work Experience: Six (6) months related experience and/or training; OR equivalent combination of education and experience Knowledge: Must have and maintain a valid driver's license and clean driving record Skills: Must be able to drive manual transmission Must be able to speak, read and write Standard English language. Must be able to read and comprehend simple instructions, short correspondence and memos. Must be able to write simple correspondence. Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form. Mathematical Skills Must be able to add and subtract three digit numbers and to multiply and divide with 10's and 100's; must be able to perform these operations using units of American money Must be able to understand 24 hour and military time systems. Must be able to clearly understand rates applicable to time passed. SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 30+ days ago

Jamul Casino logo
Jamul CasinoJamul, CA
At Jamul Casino, we are committed to providing a genuinely fun experience for our valued guests, and our Slot Team plays a pivotal role in exemplifying our Service Commitment. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Provide friendly, fast, and helpful customer service to all guests and team members. Accurately cash tickets and break bills for Signature Club Guests. Maintain clear and open communications with guests and managers/supervisors. Be knowledgeable of players' club and encourage guest participation. Respond to machine tilts, malfunctions and determine if maintenance is needed. Perform complex maintenance/repairs on slot machines. Accurately logs machine outages for Technical Leads Fill ticket printers and stock ticket paper. Respond to machines with jackpot and determine if jackpot is valid. Work to build relationships with existing guests and work to foster relationships with new guests. Knowledgeable of slot machine payouts and basic functions of slot machines. Develop thorough knowledge of all game functions, to include all bonus features. Be able to explain all games to the guests. Count and verify wallet Participate in and promote marketing events. Ability to use two-way radios and always maintain professional radio etiquette. Meet departmental and company policy of uniform, appearance and grooming requirements. Meet attendance guidelines. Maintain cleanliness and organization of assigned work areas. Perform all job duties in a safe and responsible manner. Proactively serve non-alcoholic beverages to customers. Notify your supervisor if you need assistance, require additional help, or observe suspicious activity. Assists with Slot Projects and EGM Moves Attend all departmental and company training programs or meetings as directed. Must adhere to regulatory, department and company policies. Other tasks and responsibilities as assigned. Requirements / Qualifications / Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent Must be proficient in Microsoft applications. Excellent written/verbal communication skills. Excellent customer service skills. Able to handle multiple tasks, flexible and positive when adjusting to change. Ability to use small electronic hand-held device to retrieve work assignments. Attention to detail and follow-through. Must be able to acquire and maintain appropriate gaming license. Certificates, Licenses, Registrations Team members must be able to qualify for licenses and permits required by federal, state, and local regulations. Ability to earn and maintain Gaming License. Valid Driver's license. Physical Requirements / Work Environment / Skills The physical demands and working environment described here are representative of those that a team member encounters and must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Speech is sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone. Sufficient strength to exert up to 40 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Team members could be exposed to an environment containing unrestricted second-hand tobacco smoke. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. Additionally, Spanish and/or Tagalog language skills highly preferred. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.

Posted 30+ days ago

A logo
Aramark Corp.High Point, NC
Job Description We're looking for an artist in disguise, a jack-of-all-trades, or better yet, a Host/ Hostess! That someone special will be the first impression our customers have and the lasting impression of customer service they leave with. In this role all about social connection, a smile and sincere greeting goes a long way. If you're organized, empathetic, and work efficiently, this is the job for you. Not only will you help greet and seat guests at dining locations, but you'll also play a key role in providing general help to guests and solving any issues to make sure our customers leave happily. Making connections with others in an instant is truly an art form, and with your wizarding skills, you'll succeed on our team. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities Greets guests as they arrive seat them accordingly ensuring the optimum use of tables Ensures any special needs or requests for diners are accommodated and arranged Maintains the appearance and cleanliness of the front-of-house environment Escalates any guest needs or concerns as necessary Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations Maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc. Adaptable to guest needs Adheres to Aramark safety policies and procedures including proper food safety and sanitation At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous host/hostess or food service experience preferred Demonstrates excellent guest service skills Demonstrates excellent communication and interpersonal skills, both written and verbal Demonstrates strong organizational skills, accuracy, and attention to detail The ideal candidate has a flexible schedule to work evenings, weekends, and holidays Enjoys working in a lively environment Must be able to obtain food safety certification This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupInglewood, CA

$25+ / hour

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests and room rate. Promote PMHS and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. File guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company. Hourly Rate: $25 per hour

Posted 3 weeks ago

Colonial Williamsburg Foundation logo
Colonial Williamsburg FoundationWilliamsburg, VA
Upon being hired for this position, you will enter a Probationary status, working up to 40 hours per week. Upon completion of the probationary period, you could become benefit eligible. The Williamsburg Woodlands Conference Center Hotel & Suites: nestled on the edge of a 40-acre pine forest conveniently located right at the starting point of the 18th century-- the Visitor Center for Colonial Williamsburg. Guests at the Conference Center can follow the Nature Trail to the Historic Area, or just hop on a shuttle bus to get around. This guest and conference facility combines the ambiance of an American folk art motif with contemporary comforts and conveniences. About the Position: The Upholstery Maintenance Worker assists Room Attendants as needed to clean and prepare guest rooms. This position also assists Public Space Attendants and Housekeeping Attendants with housekeeping related duties as requested. Main Duties: Maintains quality of upholstered furniture, carpets, drapery and curtains in guest rooms and public spaces. Assists Room Attendants as needed to clean and prepare guest rooms. Assists Public Space Attendants and Housekeeping Attendants with housekeeping related duties as requested. Responsible for completing bi-weekly supply inventories. Steam cleaning drapes and upholstered furniture pieces; Knows how to strip, wax and polish vinyl floors; Maintains regular floor maintenance with all vinyl and tiled floors; Ability to identify stains and treat them accordingly; Clean heavy traffic areas routinely; Communicates with the front desk about guest needs; Has the ability to assist with minor repairs throughout the shift; Responds to guest emergencies; Exercises courtesy with guests and coworkers during entire shift; Performs other duties as required. Qualifications: High school diploma or G.E.D. Knowledge on how to operate commercial carpet cleaning equipment and chemicals; Knowledge on how to operate vinyl floor, tile and grout commercial cleaning equipment and chemicals; Familiar on how to apply carpet protection and disinfect and deodorize carpeted areas; Familiar with the use of commercial steam cleaner; Ability to lift up to 75 pounds; Works occasional weekends and holidays. Ability to: (1) understand and follow oral and written instructions for work performed; (2) record and account for completion of tasks; (3) employ and maintain equipment e.g. extractor, buffer/bonnet; (4) maintain standards listed below. NOTE: May work at other Colonial Williamsburg Hotels during emergency situations. Physical requirements include, but are not limited to: (1) transporting objects weighing up to 150 pounds; (2) heavy cleaning and high and low dusting; (3) a great amount of walking in all types of weather and on a variety of surfaces; (4) working with some cleaning equipment and chemicals.

Posted 30+ days ago

A logo
Aramark Corp.Carlsbad, CA

$18 - $19 / hour

Job Description Help lead our Hotel Food and Beverage Front of House team and set the standard for hospitality at LEGOLAND Resort! Guide and mentor your team to ensure exceptional dining experiences for our guests. We're looking for team players who are organized, focused, accountable, and above all, carry a positive attitude every day. The sky is the limit for what you'll go on to achieve next! Ignite your passion, pursue what matters. Compensation Data COMPENSATION: The Hourly rate for this position is $18.00 to $19.03. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Work effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. Leads and works effectively with team members to deliver exceptional customer service, focusing on creating a positive experience for children and all guests. Act as and perform necessary duties in the absence of assistant manager. Coordinate and assist in maintaining a clean and organized work and storage area, including sweeping, mopping, washing, scrubbing, and polishing kitchen surfaces. Ensure proper stock of supplies and products through shop inventory and ordering when necessary. Ensure all food products meet quality standards; promptly alert management and remove any items that do not meet these expectations. Oversee when team members take breaks and/or lunches, adhering to local labor laws, to ensure meal violations and overtime (unless authorized) are limited. Greet and seat guests in a friendly, efficient and courteous manner. Ensure needs or requests are accommodated and allergy concerns are escalated. Direct and participate in maintaining the cleanliness and appearance of the front-of-house environment, including sweeping and mopping floors, clearing tables, scrapping dishes and ensuring buffet services are tidy and presentable for guests. Lead and engage in the delivery of food and beverages, ensure stations are well-stocked, and manage the upkeep of coffee, drink, and soda stations to enhance guest satisfaction. Work closely with the kitchen staff, providing help where needed to optimize the guest experience. Support all Front of House employees by stocking supplies, cleaning all working areas, and assisting with basic prep work as needed. Manage and count inventory for locations as needed. Assist with catering and special events as needed. Adhere to the uniform policy. Adheres to Aramark and client companies, San Diego County, and OSHA safety policies and procedures for proper food safety, sanitation, storage and disposal. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications 1 year of Food and Beverage Service Experience preferred. Strong problem-solving abilities and organizational skills Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel). Able to pass a Food Handler certification exam Sufficient education or training to read, write, count and follow verbal and written instructions Be able to work quickly and concisely under pressure. Available to work holidays and weekends as well as shorter or longer hours due to business volume. Physical Requirements Frequent lifting, pushing, pulling, bending, squatting, and stooping. Expect constant walking and standing during shifts. Occasional crawling and climbing. Regularly lift and carry items weighing 20 to 40 pounds, including lifting trays overhead as part of food exposition duties. Ability to lift up to 60 pounds. The role will require wearing uniforms and Personal Protective Equipment (PPE). Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions. Exposure to extreme temperature changes. Remember that adaptability and a positive demeanor are essential in this dynamic environment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: San Diego

Posted 30+ days ago

B logo
Birchwood Inn Partners, LLLPSaint Petersburg, FL

$14 - $17 / hour

HOUSKEEPING & LAUNDRY ATTENDANT - HOTEL REPORTS TO: Hotel Manager Job Purpose: Maintains hotel rooms by cleaning, dusting, vacuuming, and polishing; providing linen services. Launders all linens from hotel, restaurant, and banquet facilities of the company. Coordinates with all teams of Facilities department to ensure adequate housekeeping and laundry services are completed. Duties: Enhances housekeeping and hotel reputation by accepting ownership for accomplishing new and different requests Maintains cleaning schedule priorities by following room assignment list; servicing rooms requesting early cleaning first. Announces presence by knocking on room doors; returning at a later time to occupied rooms. Makes bed by removing and replacing sheets and pillow cases, checking blankets and bedspreads for soiling; replacing soiled items. Removes miscellaneous debris by removing trash, newspapers, room service trays, and mini-bar selections. Refreshes bath area by cleaning tub, toilet, and sinks; removing used towels and bathmats; replacing bath linens. Replenishes room supplies by restocking toiletries and stationery supplies. Cleans floors by washing and vacuuming floors. Maintains furnishings by dusting and polishing furniture; cleaning and polishing glass surfaces. Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms. Maintains room availability by notifying supervisor of room readiness. Keeps supplies ready by restocking housekeeping cart at end of shift. Assist with stripping of dirty linen from the guest rooms as needed Sort linens for washer Remove stains from badly soiled linen Dispose of linen and sheets properly if damaged Operate washers and dryers properly as well as ensuring that the correct chemicals (and amounts) are being used Fold linens to hotel standards and keep stock organized in designated locations Wash bed wraps, duvets, mattress pads, and blankets in accordance with hotel standards Keep laundry neat and clean Assist in cleanliness of hotel Assist with cleaning and up-keeping of storage areas All other duties assigned Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with security regulations Updates job knowledge by participating in educational opportunities Skills/Qualifications: Dependability, Quality Focus, Customer Service, Customer Focus, Thoroughness, Lifting of up to 50 pounds, Housekeeping, Laundry, Equipment Maintenance, Independence, Listening, Verbal Communication, Reliable Transportation Benefits :Health Insurance, 401K, Discounted Meals Pay Rate: $14 - $17 Dependent on experience Powered by JazzHR

Posted 1 week ago

Jay Peak Resort logo
Jay Peak ResortJay, VT

$22+ / hour

FULL-TIME | SEASONAL POSITION AVAILABLE This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading. This seasonal position will end in July 2026 SUMMARY Responsible for overseeing resort laundry operations, managing both the Stateside and Hotel Jay laundry facilities. Responsible for directing all activities for all Stateside Hotel Housekeeping department in a manner that will ensure all lodging guests are provided a clean, attractive, secure place to stay with friendly, attentive service. Overall responsibilities included the appearance and cleanliness of all hotel operations lodging and common areas. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) Provides the leadership, monitoring and evaluations necessary to ensure Jay Peak cleanliness brand standards. are followed and that each and every type of accommodation used by a guest is cleaned and inspected prior to being inhabited. • Recruits, interviews, hires, orients and trains new attendants, as well as update the training of existing staff members. Conducts evaluations of staff members as needed & provides ongoing training regarding the practice of safe work habits. • Prepares and monitors work schedules for Stateside Hotel housekeeping and all laundry operations, monitors daily labor standards & budget calculations to ensure housekeeping standards are met and labor budgets are on target. • Takes regular monthly inventories of linen, cleaning chemicals, small wares and other supplies as needed. • Prepares requisitions, housekeeping supplies to meet the needs of the business. Ensures that budgeted expense goals are met though proper usage and control of those items. • Maintains staff timecards and uniform maintenance agreements. • Develops and maintains positive working relationships with other departments to reach common goals; listens and responds appropriately to the concerns of other employees. • Speaks with others using clear and professional language; prepares and review written documents accurately and completely. • Operate and monitor washing and drying machinery & inspect linen and terry for damage. • Maintains security for guests and property by ensuring that room doors are locked at all times, keys are controlled, lost and found articles are properly logged and securely stored & observes all security and safety regulations. • Cleans rooms and assists in laundry when occupancy of units does not provide sufficient hours, or when the required numbers of attendants are not available to do those jobs. • Inspects and evaluates physical condition of establishment. Inspect personally or with the assistance of inspectors/supervisors all vacant and clean rooms on a regular basis. • Reports room maintenance problems by completing work orders and follows up on all maintenance work in rooms to ensure any post-maintenance cleaning is addressed. • Maintains laundry equipment through routine inspection & completing work orders when equipment failures arise. • Ensure timely pick-up and delivery of laundry items for each department, to include the Hotel Jay, Tram Haus Lodge, Condominiums, Spa and Water Park. • Participates in the Manager on Duty Program as assigned. • Inspects supply and storerooms to ensure that the premises and equipment are clean and in order, and that sufficient inventory and supplies are on hand to ensure sufficient service. • Establishes controls to guard against waste and theft of supplies. • Follow all company safety and security policies & procedures; report any safety hazards, accidents or injuries and complete safety training and certifications. • Provides periodic feedback, regarding communication, operations, training & goals of the department for evaluation. • Other duties as assigned by supervisor, which could be directly related, or unrelated to original position. SPECIAL QUALIFICATIONS/REQUIREMENTS Must hold a valid State of VT driver's license and be eligible for enrollment as a driver on Jay Peak Resort's Commercial Automobile Policy. Ability to provide excellent customer service to our guests . Ability to handle more than one task, simultaneously in a calm manner. SUPERVISORY RESPONSIBILITIES Manages 2 subordinate supervisors who supervise a total of 40 employees in Stateside Hotel and Laundry Operations. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE One year certification from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent to draw and interpret bar graphs. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS To perform this job successfully, an individual should have knowledge of Internet software; Microsoft Excel Spreadsheet software, Maestro and Microsoft Word Processing software CERTIFICATES, LICENSES, REGISTRATIONS Must hold a valid State of Vermont Driver's License and be eligible for enrollment as a driver on Jay Peak Resort's Commercial Automobile policy. WHY WORK AT JAY PEAK? We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET Wage: $22/hr Paid Vacation & Sick Time 401k program eligibility with employer match after a year of employment with 1,000 hours of service Remote work and/or flexible schedules (depending on position) FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com. Powered by JazzHR

Posted 1 week ago

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Nashville Hospitality ConceptsNashville, TN
Location: Nashville, TN 37213 We are seeking a dynamic leader to join our organization as a General Manager. Strategically located across the street from Nissan Stadium and Downtown Nashville, our properties are well-positioned for an engaged, hard-working, professional who can make a positive contribution. QUALIFICATIONS: A minimum of 3 years’ previous hotel operations management experience in a mid‐service environment to include successful oversight of a large staff and focus on exceptional guest service. Bachelor’s degree and/or appropriate combination of education and work experience to support on‐the‐job effectiveness. Previous experience in executing against operating budgets with an established history of meeting or exceeding established financial objectives. Strong systems knowledge and technology skills with high proficiency in all Microsoft Office programs. Demonstrated success in collaborating with diverse organizational functions to accomplish common goals. Exceptional service orientation with keen ability to focus and deliver on guest needs Reliable and responsible character with exceptional follow up and attention to detail Proactive approach with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction. Ability to multi‐task and effectively manage numerous priorities within a fast‐paced environment. Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone The ability to work a flexible schedule, including nights, weekends and holidays RESPONSIBILITIES: Schedule flexibility and ability to work extended and/or irregular hours to include nights weekends and holidays Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required Monitor and evaluate each department’s daily activities to ensure the successful operation of hotel facilities services and amenities Establish and review departmental standards guidelines and objectives; Update and revise as necessary Oversee hotel administrative processes such as staffing training and budgeting/finance to ensure proper planning and organization Support the hotel’s sales and business strategies to maximize revenues and profitability. Partner with HR to create a positive work environment; Serve as a support resource for front line staff in all departments. Conduct daily walk‐throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact to include pre‐arrival check‐in/check‐out restaurant/bar transportation housekeeping laundry banquets conference services and maintenance. Job Type: Full-time Pay: $85,000.00 - $120,000.00 per year Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekend availability Work Location: In person Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 50 lbs Must be able to talk, listen and speak clearly on telephone Nashville Hospitality Concepts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nashville Hospitality Concepts is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages. Powered by JazzHR

Posted 30+ days ago

Never Ending Travels logo
Never Ending TravelsOverland Park, KS
We are actively seeking individuals with a sharp attention to detail and an unwavering passion for travel, capable of igniting the aspirations of others. In this remote opportunity, you will play a pivotal role in curating unforgettable travel experiences. Responsibilities • Craft compelling emails to effectively engage with clients. • Conduct thorough research on diverse destinations, culinary offerings, and activities. • Collaborate with suppliers to create personalized travel itineraries. • Maintain up-to-date client travel documents and invoices. • Organize travel logistics for clients, including flights, accommodations, cruises, and ground transportation, with a focus on cost-effectiveness through preferred vendors. Requirements • Maintain a dedicated home workspace equipped with a computer, cell phone, and high-speed internet. • Ensure a focused work environment by minimizing distractions. Benefits • Comprehensive training will be provided to enhance your skills. • Earn commissions based on performance. • Enjoy flexible work hours that you create • No prior experience required. Training is given. • Access to enticing travel perks. • Receive your personalized website. Powered by JazzHR

Posted 2 weeks ago

Whim Hospitality logo
Whim HospitalityDripping Springs, TX

$19+ / hour

Join Our Team as a Front Desk Agent at Camp Lucy! Whim Hospitality is seeking a dedicated and enthusiastic Front Desk Agent to be the welcoming face of our stunning Camp Lucy Resort. If you have a passion for serving others and enjoy creating memorable experiences, we want to hear from you! About Camp Lucy: Nestled in the heart of the Texas Hill Country, Camp Lucy is a beautiful resort that offers a unique blend of luxury and Texas charm. Our commitment to exceptional service and guest satisfaction is underscored by our talented team, making every visitor’s stay unforgettable. Who You Are: You love serving others and find joy in solving problems. No task is too big or small for you, and you’re always looking for ways to contribute. You’re building your professional resume while enjoying beautiful office views and seeking opportunities to create wonderful experiences for guests. What You'll Be Doing: Guest Check-In & Check-Out: Efficiently and warmly check in guests, using their names whenever possible. Ensure they are assigned the type of room requested and the correct rates are charged. Handle check-out processes, confirming guest satisfaction and settling bills accurately. Customer Service Excellence: Resolve customer complaints and handle all guest interactions with the utmost hospitality and professionalism. Accommodate special requests whenever possible and assist guests with inquiries about resort services, events, and local attractions. Transaction Management: Maintain a balanced cash bank assigned by the hotel. Manage cash transactions, reconcile all transactions at the end of each shift, and assist with billing matters. Technology Proficiency: Utilize various computer systems to check guests in and out, run daily reports, and manage reservations. Provide basic troubleshooting support for in-room services like internet and entertainment. Concierge Support: Assist with concierge duties and guest experience services, ensuring immediate responses to guest comments and concerns. Local Expertise: Develop a comprehensive knowledge of hotel availability, current rates, and local attractions to enhance the guest experience. Additional Duties: Perform other duties as assigned to support the team and improve guest satisfaction. Why You Should Join Us: Work at a Premier Venue: Be part of a team at the Hill Country's premier venue, known for its beauty and exceptional service. Team Culture: Join a talented and enthusiastic team that values collaboration and support. Dynamic Scheduling: Enjoy a schedule that offers a balance of flexibility and structure, allowing you to thrive in a rewarding work environment while meeting the needs of our guests. Professional Growth: Gain valuable experience in the food and beverage industry with clear career paths for advancement. Opportunities exist for you to move into roles such as Lead Server, Banquet Captain, or even Management positions as you develop your skills. Employee Perks: Enjoy employee discounts for lodging and our beautiful restaurant, medical/dental/vision insurance, employee meals, PTO, Holiday pay, referral bonus, free parking, and the chance to work in a beautiful and dynamic environment. If you are passionate about delivering exceptional service and creating memorable experiences, apply now to join our team at Camp Lucy! Compensation: Hourly Wage: $19.00 per hour, with opportunities to increase your earnings through exceptional service. If you are passionate about creating memorable experiences and delivering outstanding service, apply now to join our team at Camp Lucy! Powered by JazzHR

Posted 4 weeks ago

Accommodations Plus International logo
Accommodations Plus InternationalDallas, TX

$20+ / hour

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!  This position is a fully remote opportunity in Dallas, TX. The Sourcing Specialist will actively manage the hotel and ground transportation procurement process for our clients. In this role, responsibilities include creating hotel market analyses, identifying industry trends, sourcing multiple destinations, negotiating with hotels and ground transportation providers and tracking financial data. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Source hotels and collect market data for clients in key destinations. Collect data such as; hotel names, addresses, key contact information and star ratings utilizing internal databases and internet sources. Manage the Request for Proposal/Request for Information process through API’s RFP platform, JET, to secure and negotiate rates, special concessions, contract terms and conditions with hotel and ground transportation suppliers. Research hotel options and track collected data in Salesforce database. Analyze market trends and conditions in order to secure the best possible scenarios for our airlines and hotel partners. Create high quality and detailed destination presentations utilizing Microsoft products and Adobe programs that demonstrate savings and meet revenue goals within established deadlines. Prepare hotel site inspection scheduling domestically and internationally when required for customers. Manage crewmember feedback via our online portal for assigned accounts ensuring complaints/compliments are addressed within airline-specific contracted Service Level Agreement (SLA). Competencies Fluency in English required. Strong problem solving skills Detail Oriented Negotiation skills Able to multitask and work well under strict deadlines and fast paced environment Skilled at managing processes Ability to positively present API in supplier facing situations Verbal and written communication skills Ability to work with and understand diverse cultures here and abroad An organized self-starter who can work proactively and independently Travel Requirements Minimal Position Type and Expected Hours of Work Full time, Monday through Friday, during normal core business hours, some OT expected.   Supervisory Responsibility None Compensation Good faith hourly rate for this position is $19.50/hour. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR

Posted 30+ days ago

Never Ending Travels logo
Never Ending TravelsHouston, TX
We know that the world is filled with incredible destinations waiting to be explored, and we're here to make those journeys extraordinary. We're seeking a passionate and detail-oriented individual to join our team as a Remote Resort and Cruise Booker. If you have a love for leisure travel, a knack for crafting memorable experiences, and the desire to create dream vacations, we invite you to embark on a unique journey with us. This is fully remote and we provide training. Key Responsibilities 1. Client-Centric Excellence- Deliver exceptional customer service by understanding clients' desires and crafting personalized resort and cruise experiences that go above and beyond their expectations. 2. Travel Insight- Stay up-to-date on the latest trends in resort and cruise travel, sharing your knowledge and excitement to inspire clients. 3. Tailored Escapes- Craft customized vacation packages, combining resort stays, cruise adventures, onshore activities, dining, and more to create seamless, unforgettable journeys. 4. Booking Expertise- Manage all reservations, from cruise bookings and resort accommodations to transfers and shore excursions, ensuring each detail is meticulously organized. 5. Solutions Navigator- Seamlessly handle any travel challenges, providing quick, creative solutions to keep clients' vacations running smoothly. 6. Elevated Experiences- Suggest distinctive enhancements and unique experiences that elevate each resort stay and cruise adventure to the extraordinary. Qualifications Leisure Travel Enthusiast- A deep passion for resort getaways, cruise adventures, and the desire to inspire others to explore the world. Effective Communication- Strong written and verbal communication skills, with an emphasis on active listening and clear articulation. Client Focus- A commitment to providing exceptional service and exceeding client expectations. Organized Precision- The ability to manage multiple client requests and bookings with meticulous attention to detail. Remote Work Proficiency- Comfortable working efficiently in a remote work environment. Benefits Full training and support Work remotely, allowing you to achieve work-life balance. A supportive and collaborative team that values your contributions. Exclusive travel perks and discounts for your own remarkable getaways. IATA cards provided for qualified agents Powered by JazzHR

Posted 2 weeks ago

Thind Management logo
Thind ManagementSpring, TX
Hotel Banquet Captain Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Banquet Captain who is responsible for overseeing and coordinating all aspects of banquet events, ensuring exceptional service and customer satisfaction. This role requires strong leadership skills, excellent organizational abilities, and a keen eye for detail. The Banquet Captain collaborates closely with the banquet team, event planners, and other hotel staff to ensure seamless execution of events. Core Job Responsibilities & Duties ­­­­­­­ Event Coordination: Plan and coordinate all aspects of banquet events, including set-up, service, and breakdown, to ensure smooth operations and timely execution Team Management: Supervise and lead the banquet staff, including servers, bartenders, and other event personnel. Assign duties, provide guidance, and ensure proper training to maintain a high standard of service Guest Satisfaction: Ensure guest satisfaction by monitoring service quality, addressing any concerns or issues promptly, and making appropriate adjustments to enhance the guest experience Set-up and Logistics: Oversee the proper arrangement of tables, chairs, linens, and other event equipment according to the event specifications. Coordinate with the hotel’s operations and maintenance teams to ensure timely set-up and efficient use of resources Food and Beverage Service: Coordinate with the culinary team to ensure the timely and accurate delivery of food and beverage orders. Maintain a strong knowledge of menu items, wine selections, and other offerings to assist guests and address any inquiries Communication: Maintain clear and effective communication with event planners, hotel staff, and other departments to ensure proper coordination and seamless event execution. Relay event details, special requests, and any changes to relevant team members Compliance and Safety: Ensure adherence to all health, safety, and sanitation regulations during events. Monitor staff compliance with food handling procedures, alcohol service guidelines, and other relevant protocols Problem Solving: Proactively identify and resolve issues that may arise during events, such as last-minute changes, equipment malfunctions, or guest complaint. Make quick decisions and implement effective solutions to ensure the event’s success Administrative Tasks: Assist with administrative duties, including event invoicing, inventory management, and report generation. Maintain accurate records of event details, guest feedback, and any incidents that occur during events Training and Development: Conduct ongoing training sessions to enhance the skills and knowledge to banquet staff. Provide coaching and feedback to encourage professional growth and ensure a high-performing team Qualification Standards & Company Requirements High school diploma or equivalent; bachelor’s degree in hospitality management or a related field is preferred Previous experience in banquet operations, preferably in a supervisory or leadership role Strong understanding of banquet service techniques, event set-up, and food and beverage operations Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment Exceptional leadership abilities, including the capability to motivate and guide a team Outstanding communication and interpersonal skills to interact effectively with guests, colleagues, and event planners Attention to detail and the ability to maintain composure under pressure Knowledge of health, safety, and sanitation regulations pertaining to banquet operations Proficiency in computer systems and software used for event planning and management Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 30+ days ago

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Historic LodgingMarfa, TX
Greeting visitors: A front desk clerk is often the first person a visitor sees when they enter a building. They should be welcoming and professional. Managing appointments: Front desk clerks may schedule appointments and reservations. Handling phone calls: They may answer phones and direct calls to the appropriate person or department. Providing information: They may provide information about company services, policies, and procedures. Maintaining the front desk: They may keep the front desk and lobby clean, organized, and tidy. Handling mail and packages: They may manage incoming and outgoing mail and packages. Supporting administrative tasks: They may perform tasks such as filing, photocopying, and data entry. Collaborating with colleagues: They may work with colleagues to ensure seamless coordination across departments.   Powered by JazzHR

Posted 30+ days ago

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Hampton Inn Titusville/I-95 Kennedy Space CenterTitusville, FL
Help keep our hotel fresh, clean, and guest-ready—every day! 💼 Why Join Us? At Hampton Inn Viera , we believe our team is the heart of everything we do. We offer competitive pay and valuable benefits so you can feel secure and supported: 🏥 Medical, Dental & Vision Insurance 💰 401(K) with Company Match 🌴 Paid Time Off A friendly, professional work environment with growth potential 🧺 Your Role: As a Laundry Attendant, you’ll be behind the scenes helping us deliver a clean, comfortable experience for every guest. Your work ensures that linens are spotless, fresh, and always ready for the next stay. 🛠️ What You’ll Do: Provide clean, fresh linen to our housekeeping team Sort laundry by fabric type and color Load, operate, and unload washers & dryers Rewash or soak stained linens as needed Fold, stack, and store laundered items neatly Discard and log damaged items Clean laundry machines, work areas, and dryer filters Maintain stock of laundry supplies and notify manager when low Report equipment issues or hazards promptly Turn in any lost & found items Complete all tasks on your daily checklist and review with manager before shift ends Assist with other tasks as assigned by management 📋 Requirements: Ability to follow procedures and work efficiently Comfortable with physical work (standing, lifting, folding) Team player with a positive attitude High school diploma or equivalent preferred (not required) Laundry or housekeeping experience is a plus—but we’re happy to train! 🌡️ Work Environment: 95% indoors, with occasional exposure to heat from machines 5% outdoors during brief property walks or inspections Ready to Join a Supportive Team and Make a Difference? Apply today and help us keep our hotel looking and feeling its best—for every guest, every stay. Educational/Vocational Preparation High school graduate or equivalent preferred. Ability to follow schedule and ability to perform physical labor. Powered by JazzHR

Posted 2 weeks ago

PM Hotel Group logo

Area Sales Coordinator | Philadelphia, PA | Modus By PM Hotel Group

PM Hotel GroupPhiladelphia, PA

$21 - $23 / hour

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Job Description

We're looking for an organized and dedicated area Sales Coordinator who will support the sales organization in Philadelphia, PA This individual will keep the team on track throughout the sales processes and coordinate with the hotel operations teams to ensure clients arrive and leave happy. This is the perfect role to get your foot in the door of hotel sales! This position is non-exempt and reports to the Area Director of Sales. The compensation range for this position is $21 - $23 per hour. All applicants must complete the 5-minute Predictive Index Behavioral assessment at the end of the application to be considered.

Who We Are

  • Passionate - about hospitality and fostering an environment where associates will thrive.
  • Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
  • Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
  • Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change.
  • A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
  • A company that has a culture of promoting from within.
  • Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years.

What You Will Be Doing

  • Serve as the liaison between the Sales and Hotel operations team; every day may be a little bit different.
  • Communicate closely with our clients and make sure all T's are crossed and I's are dotted.
  • Assist with creative projects, including marketing collateral, invitations, promotions, amenity packages, coordinating events, spreadsheets to keep track of attendees.
  • Produce various reports across our technology platforms.
  • Manage reservation entry and build rate codes in our Property Management Systems.
  • Enter Guest Reservations and Rooming Lists into our Property Management Systems
  • Respond to telephone/email inquiries, distributing to the appropriate manager.
  • Communicate with clients and coordinate internally with sales and operations to streamline guest needs.
  • Ensure seamless execution of site tours, VIP requests, and amenities.
  • Business development through internet prospecting, networking (collecting business cards from guest services, property, and city events), new business research through various designated sources.
  • Attend evening sales events now and then because networking is a valuable experience for your future sales career.
  • Champion our values, vision, and culture.

What We're Looking For

  • A laser focus and a tenacious entrepreneurial spirit.
  • Organization, detail-oriented, excellent written and verbal communication skills.
  • Ability to use the tools of our trade: computers, databases, and property management systems.
  • Willingness to get your hands dirty for the good of the hotel.
  • Delivery of best-in-class service to our customers and guests.
  • Experience working in a hotel environment and/or sales (preferred).
  • Experience managing social media accounts for businesses. (preferred).

What's In It for You

  • Generous health, dental and vision insurance, plus 401K, all available on day 1!
  • Access to free virtual fitness classes and discounted in-person memberships
  • Gifted PTO on Day 1 + paid holidays
  • Paid Parental Leave
  • Tuition reimbursement opportunities - when you grow, we grow!

Non-Negotiables (Our Core Values)

  • SERVE OTHERS.
  • LIVE 360.
  • BUILD A POSITIVE TEAM.
  • COMMUNICATE
  • BE WILDLY PASSIONATE.
  • TAKE OWNERSHIP.
  • LEARN + INNOVATE.
  • EMBRACE CHANGE

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

This position may require standing and moving at least 50% of the time.

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