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Blue Sky Hospitality Solutions logo
Blue Sky Hospitality SolutionsWILLIAMSBURG, VA
Key Responsibilities: Cleaning Guest Rooms: Thoroughly cleaning guest rooms according to hotel standards.  Vacuuming, sweeping, and mopping floors.  Dusting furniture and surfaces.  Changing bed linens and replacing towels.  Restocking toiletries and amenities.  Emptying trash and recycling bins.  Cleaning bathrooms and showers.  Maintaining Public and Common Areas: Cleaning hallways, lobbies, elevators, and other public areas.  Dusting and polishing surfaces in these areas.  Vacuuming carpets and rugs.  Removing trash and recycling.  Other Duties: Preparing housekeeping carts with necessary supplies.  Reporting any maintenance issues or damages.  Assisting with laundry services (collecting, washing, and returning linens).  Responding to guest requests and inquiries.  Following all health and safety regulations and hotel policies.  Maintaining cleaning equipment and supplies.  Skills and Qualifications: Physical Stamina:  The role requires a good level of physical stamina to perform tasks like lifting, bending, and standing for extended periods.  Attention to Detail:  Housekeepers need to be attentive to detail to ensure rooms and areas are cleaned to a high standard.  Communication Skills:  Effective communication with guests and other staff members is important.  Time Management:  Housekeepers need to be able to manage their time effectively to complete their assigned tasks efficiently.  Problem-Solving Skills:  Being able to identify and address potential problems, such as maintenance issues, is important. 

Posted 30+ days ago

Blue Sky Hospitality Solutions logo
Blue Sky Hospitality SolutionsMelville, NY
Hotel Front Desk Agent Job description Summary: The main purpose of the Hotel Front Desk Agent is to oversee the appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience: · High school diploma or equivalent required. · Previous hotel Front Desk experience required · ONQ system experience required · Computer experience required JOB ESSENTIALS · Must be available to fill in where necessary and have open availability most days. · Must be willing to learn ALL front desk shift duties, in case of emergency. · Assist guests with arrival and departure from hotel, while providing positive guests experiences. · Complete the registration process by inputting and retrieving information from a computer system,    confirming pertinent information including number of guests and room rate in accordance to established guidelines · Collaborate with other hotel departments to provide an exceptional experience to each guest. · Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) · Provide information about the hotel and local area and offering our full range of upscale hotel amenities and services. · Maintain confidentiality of all guests and hotel information · Exhibit attention to detail in order to ensure security of guest room access. · Document all guest requests, complaints or problems immediately and notify designated department/personnel. · Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner · Resolve guest issues and completing special requests. In the event of dissatisfaction, negotiate compromise in accordance to the established guidelines. · Generate, print and distribute daily and weekly reports · Resolve discrepancies on the room status report with Housekeeping · Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. · Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. · Perform any other job related duties as assigned. Other · Ability to access and accurately input information using a moderately complex computer system · Able to handle cash and credit transactions. · General knowledge of local area attractions and transportation. · Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. · Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. · Ability to observe and detect signs of emergency situations. · Ability to establish and maintain effective working relationships with Associates and guests. · Command of the English language both written and verbal. · Ability to multi-task, and prioritizes with excellent follow up skills and customer service. · Regular attendance in conformance with the standards is essential to the successful performance of this position. · Comply with attendance rules and be available to work on a regular basis. Able to work a flexible schedule, varied shifts, including weekdays, evenings, weekends and holidays. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Physical Demands · Some lifting may be required. This position may require 85%+ or more of time on their feet. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Benefits: Dental insurance Vison insurance Employee discount Flexible schedule Health insurance Paid Vacation Paid Holidays Paid Sick Schedule: Day shift Holidays Night shift Overtime Weekend availability Education: High school or equivalent (Preferred) Experience: Hotel: 1 year Hotel experience (preferred) Work Location: One location

Posted 30+ days ago

Sentral logo
SentralMiami, FL
About Sentral Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at www.Sentral.com . Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Maintenance Technician I is responsible for fixing and maintaining mechanical equipment, buildings, and machines. Tasks include plumbing work, painting, flooring repair and upkeep, electrical repairs, and heating and air conditioning system maintenance. T his is an in-person position located in Miami, FL. This position requires a rotating on-call schedule. What You'll Do: Prioritize above all a strong customer service outlook through personal contact with residents and guests Perform routine building maintenance duties, including painting, minor electrical repairs, plumbing, carpentry, and heating and ventilation systems maintenance Conduct preventative maintenance work and safety inspections as scheduled Diagnose mechanical issues and correct them Repair machines, equipment, or structures as necessary Clean the interior of the building, as well as machinery and equipment, and the exterior of the building Comply with all safety and health regulations Keep inventory of maintenance and cleaning supplies and equipment, and report needs to supervisor Work with and maintain relationships with contracted vendors Respond to emergency calls for maintenance and repairs Must be available to work on an on-call basis. Perform other related duties and assignments as needed and assigned. Skills and Experience High school diploma or GED Proven maintenance experience or related degree from a technical college Skilled in the use of hand and power tools Ability to take apart machines, equipment, or devices to remove and replace defective parts Ability to check blueprints, repair manuals, or parts catalogs as necessary Ability to use common tools such as hammers, hoists, saws, drills, and wrenches Experience with precision measuring instruments or electronic testing devices Experience performing routine maintenance Strong organizational and follow up skills Keen attention to detail Professional presentation and attitude Ability to maintain focus while working individually Strong time management skills CPO and HVAC certifications are required Knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems (including relevant equipment and tools) is a plus Ability to read and interpret safety rules, operating and maintenance instructions, and other manuals and documents Ability to work in a team and follow instructions from supervisors May be required to work outside of regular work hours Sentral Benefits Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families. Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members. Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match. Career Development: We offer extensive learning and development opportunities to support growth. The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Ascend/descend a ladder to complete various maintenance tasks Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Posted 1 week ago

Chinatown Community Development Center logo
Chinatown Community Development CenterSan Francisco, CA
Job Summary : The Maintenance Supervisor supervises maintenance staff to provide residents with a well-maintained environment by performing maintenance repairs and custodial care in areas including but not limited to plumbing, carpentry and mechanical systems. This position involves extensive interaction with on-site staff and residents, as well as vendors and contractors. Provide direction, support, and training to maintenance and custodial staff, including assisting on the completion of work orders. Status: Full-time, Exempt, Regular Location: Chinatown neighborhood, San Francisco Hours: Monday through Friday regular business hours Salary: $76,694 - $80,621; Comprehensive benefits The Organization : A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 30 affordable housing buildings serving over 3,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply. What You Will Do Essential Functions Oversee the maintenance and repair efforts for an assigned portfolio, including all physical aspects of the property Ensure that all work meets CCDC safety and operating standards and any applicable laws and regulations Manage and supervise all maintenance and janitorial personnel including scheduling, assignment, direction, performance review, hiring and discipline consistent with company policy Order equipment and supplies, and arrange for outside vendors as necessary Meet with Property Manager to coordinate work schedules and assignments Establish work order tracking system and review all work orders for completeness and accuracy Assign and review all building repairs by responding to problems such as, but not limited to: boiler malfunctions, water leaks, sprinkler set-offs, clogged drains or pipes, broken light fixtures, etc Determine the scope of all maintenance projects and evaluate the need for outside vendors Secure bids for rehab and maintenance work in compliance with regulatory procedures Respond to exigent regulatory health and safety inspection violations Responsible for planning, preparing and executing your buildings’ Preventative Maintenance Plan Set-up key and lock systems Assist Property Manager with daily/weekly inspection of the common areas for safety hazards or code violations Responsible for keeping accurate inventory of all tools and equipment Record all serial numbers of resident appliances according to appropriate regulatory procedures Assist Property Managers in compiling the Maintenance budgets for the buildings Keep maintenance work area in orderly condition Turn around resident units in compliance with Property Management Procedures Responsible for addressing emergency repairs and reporting incidents to supervisor Host safety meeting with Maintenance staff and submit meeting minutes Supervisory Duties Train, supervise, and oversee the work of staff supervised in job responsibilities and duties, organizational policies and procedures, and safe work practices. Assess and assign work orders to appropriate staff, including offering training or assistance to complete the task if necessary Write and conduct performance reviews for maintenance and custodial staff Develop work goals for staff supervised Responsible for the recruitment, interview, and selection for directly supervised position vacancies Ensure staff knows and follows safe work practices and policies Order maintenance supplies What You Bring Ability to troubleshoot and prioritize work Capacity to work independently and exercise own judgment Knowledge of OSHA and CAL/OSHA and other safety and health code violations Knowledge of all applicable building codes and ability to recognize building code violations Working knowledge of Microsoft Windows, word, Excel, Outlook Good problem-solving skills Flexibility to adjust to changing situations and work conditions Ability to work with people of diverse economic, social and ethnic backgrounds Good verbal and written communication skills Education and Experience (Minimum Qualifications) Five (5) years of prior building maintenance and/or construction experience Three (3) years advanced experience in plumbing, carpentry, painting, electrical and mechanical systems Two (2) years of supervisory experience Prior experience with affordable residential housing or nonprofit organizations Preferred Qualifications Familiarity with diverse neighborhoods Ability to read blue prints and other construction drawings Ability to use maintenance function of property management software Maintenance and construction training classes, licenses, and certificates Three (3) years of supervisory experience Powered by JazzHR

Posted 2 weeks ago

Sentral logo
SentralHouston, TX
About Sentral Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at www.Sentral.com . Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Experience will be responsible for improving the resident and guest experience throughout the Portfolio. You and your team will serve as the first point of customer service to anyone entering the building. You are responsible for creating the resident experience through demonstration and execution of service requests. In addition, you will be responsible for assisting in quality assurance and system implementations from time to time. Training and growing the team will also be a core function. You will be charged with ensuring hospitality standards are met along with all other related duties and assignments. T his is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service. Spearhead and complete technology and equipment set-up for the property. Readily answer all technology-related questions from the building team and residents. Oversee and ensure seamless package acceptance, transition, and delivery. Triage all incoming phone calls to the appropriate property team department. Answer, record, and process all calls, messages, requests, questions, or concerns. Compile and deliver completed leasing applications to the leasing team. Assist the different property teams on an as-needed basis. Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism. Greet residents by their name and with a smile to make guests feel welcomed and valued. Manage “Move In” program and to ensure smooth transition and execution. Create a personal and inviting environment for all prospects and residents. Ensure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hours. Build the company image by cultivating relationships with influential companies and figures throughout the area. and through attending networking events and relevant industry events. Effectively motivate staff members on a daily basis to promote a positive and exciting work environment. Develop positive relationships with residents to create a personal and welcoming environment. Provide exceptional customer service by adhering to company standards and responding promptly to all resident questions, concerns and requests. Ensure staff compliance with Fair Housing requirements and all applicable laws, codes and ordinances. Investigate resident disturbances, complaints or requests and provide resolution in accordance with regulations established in the lease agreements and/or Condominium Documents. Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to the Construction Manager or Maintenance Supervisor. Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. Manage current lease audits, property inventory, and service contracts, and arrange new contracts, and terminate existing contracts as required. Facilitate communication between the Construction Team/ Maintenance Supervisor and insurance carrier, fire protection, police department, and other agencies having jurisdiction over property to ensure that property compliance with codes and regulations of each agency. Analyze and report the property financial statements and activity monthly and assist the Asset Manager with the preparation of variance Report, Owner's Letters and Executive Summaries. Complete all equipment and supply leases/purchases for the Property. Perform other related duties and assignments as needed and assigned. Skills and Experience Bachelor's degree 3+ years of experience in the property management industry working in leasing, customer service, and/or hospitality Hospitality experience required Management/employee development experience Proficiency with Yardi Solid understanding of Microsoft Office (Outlook, Excel, Word) Strong knowledge of operations with budget formulation Excellent verbal and written communication skills Keen attention to detail with a creative problem-solving approach Ability to work independently and as part of a team Ability to make decisions and initiate action within established guidelines Ability to manage concurrent projects and competing priorities Ability to follow directions to safely utilize all equipment Ability to handle situations with the highest level of discretion and confidentiality Comfortable working under pressure, handling stressful situations, and acting decisively in an aggressive environment Ability to work a flexible schedule, including evenings and weekends Sentral Benefits Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families. Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members. Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match. Career Development: We offer extensive learning and development opportunities to support growth. The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Posted 1 week ago

Kennel Club LAX logo
Kennel Club LAXLos Angeles, CA
PLEASE NO PHONE CALLS. We are a large, well-established dog and cat hotel since 1983, and are looking for pet-loving individuals to join our team! The successful candidate will share our commitment to providing the highest quality care to our overnight pets & Doggie Daycare guests, bathing and relocations. All potential candidates must be comfortable working with dogs & cats of all sizes and breeds, be flexible with their schedule and must be able to work weekends, and holidays. Flexibility is required- including evenings, weekends and Holidays. We are available to our clients 24/7, 365 days a year! Kennel Attendant/ Animal Care Specialist: Job Duties include but are not limited to: Feeding strict diets to dogs and cats, washing bedding and other laundry, washing dishes, walking dogs and safely monitoring playgroups, closely monitoring each animal's eating, potty and behavior habits, cleaning and sanitation of facility, exercising dogs of all sizes and breeds. Cattery attendants: clean cat condos, washing bedding and dishes, including litter boxes. Provide assigned activities for cats, or rabbits. Monitor health of pets in cattery. Bather: The Groomer is responsible for brushing and bathing pets (Cats and Dogs). Bathers must ensure that each pet leaves the grooming room clean, free of mats. Bathers are not required to provide haircuts. We provide exit baths for boarding, daycare, and some walk in baths. Duties: Maintenance of grooming equipment Housekeeping and Maintenance of Kennel Ability to assist in other areas of the Kennel. Ability to maintain logs. Receptionist: Customer Service positions include - checking in and out clients, updating records, e-mailing clients, answering phone calls. Must have proficient computer skills, be able to multitask, and have some prior customer service skills. Able to help in other areas of the kennel. Driving company vehicle to transport pet to and from airport. Driver: Drivers - Drivers assist with relocation services. Picking up and dropping pets off at cargo facilities for flights, or from clients. Must be able to handle dogs and cats, safely. Drivers assist with animal care at Kennel. Must have a clean driving record, no points. Cross training in other areas of the kennel is a plus. Requirements *ONLY APPLY IF YOU HAVE HAD PREVIOUS WORKING EXPERIENCE (MINIMUM OF 6 MONTHS) WITH EITHER A VETERINARY CLINIC, ANIMAL BOARDING FACILITY, OR ANIMAL SHELTER. APPLICATIONS WITH NO PREVIOUS EXPERIENCE WILL NOT BE CONSIDERED.* Every potential candidate must also posses the following qualifications: Excellent communication and client service skills- In person, via phone and written Must possess sound decision making skills and the ability to multi-task Properly handle pets, to ensure pets' safety and handlers' safety. Must enjoy keeping pets and kennels clean. Ability to work Independently and be a Team Player Be Extremely Dependable & On time Well groomed, organized and detail oriented. Ability to bend, stoop and stand for long periods of time. Ability to lift at least 50lbs. Ability to Multi-Task in a Fast Pace Environment Must be comfortable working with Dogs & Cats PHYSICAL REQUIREMENTS: Dependable attendance is required. Must able to lift 50 pounds. Must be able to work holidays & weekends This position requires the ability to walk, bend, stand and reach constantly during a minimum 10 hour day. Ability to maintain accurate records, prioritize task and understand written directions. Ability to speak and hear sufficiently to understand, to communicate in person or over the telephone. Can not be allergic to dogs/ cats/ rabbits We have a *very strict* no drug policy. EDUCATION & EXPERIENCE: High School diploma or equivalent At least 6 months work experience - Hands On with Animals Benefits BENEFITS offered for full time employees- Health Insurance, dental, vision, life insurance, 401 (k), paid sick + vacation time. Starting at $18 an hour +

Posted 30+ days ago

M logo
Marvin Love and AssociatesSanta Clara, CA
Job Title: General Manager - Select Service Hotel Location: Central California Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Job Summary: Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor’s degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA) 💰 Salary: $95k+ 20% Company Profit Sharing Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Posted 4 days ago

E logo
ExploreMore with FranNew York, NY
We are seeking a motivated and detail-oriented Entry Level Hotel Coordinator to support our travel planning team. In this role, you will assist with researching hotel accommodations, coordinating reservations, and helping clients select the best lodging options for their trips. This is an excellent opportunity for someone who enjoys hospitality, organization, and providing excellent service in a remote work setting. Key Responsibilities: Research and compare hotel options based on client preferences and budgets Prepare and organize quotes, confirmations, and itinerary details Assist clients with basic hotel inquiries and reservation updates Accurately maintain booking information and client records Collaborate with travel partners and hotel suppliers when needed Provide professional and courteous communication with clients and vendors Requirements Strong communication and customer service skills High attention to detail and ability to multitask Proficiency with basic computer applications (email, Microsoft Office or Google Workspace, internet navigation) Comfortable researching hotels and navigating booking platforms Reliable internet connection and designated workspace at home Previous experience in hospitality, administration, or customer service is helpful but not required Benefits Flexible remote work schedule Career growth potential in the hospitality and travel industry Supportive and collaborative team environment Opportunity to gain valuable hotel and travel industry experience Access to exclusive travel perks and discounts (after meeting eligibility requirements)

Posted 1 week ago

T logo
Tru by Hilton McKinneyMcKinney, TX
Qualifications High school 1+ year hostess experience in restaurant is required Customer Service experience Stands and walks short distances throughout shift Frequent use of stairs daily Ability to lift and carry approximately 20 lbs Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Responsibilities The breakfast hostess works under the direction of the General Manager Responsibilities include following a daily schedule, performing proper cleaning of the breakfast area, guest service & satisfaction, & individual effectiveness Setting up and maintaining the breakfast bar in an attractive abundant looking, organized, clean and standardized presentation Taking inventory of food, beverages and supplies needed for each day Ordering or purchasing food supplies Preparing foods such as fresh fruit, coffee and juices Setting up serving dishes/trays, utensils, cups and other products Setting out/arranging cold food such as sweet rolls, muffins and cereal Clearing and cleaning tables as they are vacated Wiping up spills Removing trash Restocking self-service food and supplies as needed Washing serving equipment and returning it to storage Returns reusable food supplies to storage Vacuums & sweeps carpets & floors Mops floors Dusts, brushes, polishes, & vacuums furniture Dusts & cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor Inspects areas for safety hazards & for the operating conditions of equipment Reports lost & found articles, maintenance problems (common areas) to your immediate supervisor and maintenance Performs any other job related duties assigned by a supervisor Performs special daily tasks assigned by supervisor Other duties as assigned Morning shift Benefits Benefits Pay: From $12.00 per hour Employee discount

Posted 30+ days ago

AvantStay logo
AvantStayAustin, TX
AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for A proactive and detail-oriented Housekeeping Manager to lead the housekeeping operations at our 179-unit hospitality property with luxury rooms, public spaces, and amenity areas including a pool and rooftop patio. You’ll be responsible for ensuring guest rooms and common areas are immaculate, inventory is well-managed, and a high-performing team is delivering exceptional service daily. The ideal candidate thrives in a fast-paced hospitality environment, brings strong leadership and organizational skills, and takes pride in creating a welcoming, guest-ready space. This role is the heartbeat of our hotel operations, requiring ownership, urgency, and a passion for excellence. What you’ll do You will be responsible for the following duties and responsibilities, which may not be an exhaustive list: Oversee daily housekeeping operations across all guest rooms, public spaces, and amenity areas to ensure the property consistently meets or exceeds cleanliness and presentation standards. Hire, schedule, lead, and coach a high-performing housekeeping team, managing labor hours and productivity in alignment with forecasted occupancy. Conduct regular room and public area inspections to ensure readiness, quality, and adherence to brand standards. Lead and manage the laundry operation to ensure timely and high-quality processing of all linen and terry. Respond promptly and professionally to escalated guest concerns related to cleanliness or in-room experience. Maintain and manage housekeeping supply and amenity inventories; oversee all ordering and departmental expense management. Conduct monthly inventories to ensure accurate stock levels and minimize waste or over-ordering. Partner closely with the General Manager and Front Office team to ensure seamless communication and delivery of service. Oversee the maintenance and implement a preventative maintenance program to support asset preservation and guest satisfaction. Monitor departmental performance metrics, including labor cost, CPOR, guest feedback, and work order resolution time. Support special projects, seasonal deep cleans, and pre-arrival preparation during peak periods. Ensure compliance with all safety, sanitation, and regulatory standards within the housekeeping and maintenance departments. Requirements 2+ years of housekeeping experience in hotels and/or short-term rentals. Experience in setting up an internal housekeeping operation, including hiring, training and process implementation. Strong organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment. High drive and initiative, with a proactive approach to problem-solving and leadership. Familiarity with housekeeping management software, inventory tools, or productivity trackers. Excellent communication and interpersonal skills to effectively interact with staff, vendors, and guests. Must be able to access the market by car in 20-30 minutes Must have the ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs Benefits Annual salary range of $58,000-65,000, depending on your skills and experience Generous company-sponsored insurance (medical, dental, vision, life, etc.) Flexible paid time off Complimentary and discounted stays at AvantStay properties Pre-tax retirement savings plans offered via Betterment Paid parental leave Fitness reimbursement Cell phone reimbursement Mileage reimbursement When you join AvantStay You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Always We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. No soliciting from staffing agencies. Thank you!

Posted 1 week ago

Lafrance Hospitality logo
Lafrance HospitalityPlymouth, MA
Fairfield Inn & Suites by Marriott Hotel located in Plymouth, MA at 16 Plaza Way is looking for a Full-Time Hotel Maintenance Engineer ( with comprehensive benefits). We want you to join our team at the Fairfield Inn & Suites as a Hotel Maintenance Engineer! The Hotel Maintenance Engineer is responsible for the maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical electrical systems. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. You'll have a great M-F schedule weekend call ins only in emergency situations. Pay: $22 - $25 Per Hour Refer someone after you join and earn up to $500!!! RESPONSIBILITIES: Reviews maintenance problems, complaints and work orders to prioritize and schedule work assignments. Trouble-shoots, diagnoses and repairs malfunctioning electrical/mechanical systems and equipment to his/her level of ability. Inspects property to identify potential and current needs. Plans and executes on-going appropriate maintenance programs. Solicits bids from contractors, evaluates their proposals and, once employed, ensures work is completed to specifications. Coordinates with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations. Performs preventive maintenance assignments on a scheduled basis. Services the hotel’s pool including adjusting chemicals and cleaning filters. Maintains the building’s exterior if not serviced by a contractor (e.g., lawn care, painting.) Keywords: Maintenance, engineer, service, technician Requirements Knowledge of HVAC, troubleshooting and servicing up to his/her ability. Skill in maintaining and repairing security hardware. Thorough knowledge of the occupation hazards and corresponding safety precautions necessary for the safe performance of assigned duties. Pool testing certification, if appropriate. Weekend availability preferred Benefits Full Time Benefits (Medical, Dental, Visionins) PTO, 401K Matching DailyPay - Get Paid Any Day ! Brand Wide Hotel Room Discounts Company Wide Hotel Room Discount Program Tuition Reimbursement Annual Review Program Extensive Room for Growth Paid Training

Posted 30+ days ago

AvantStay logo
AvantStayAustin, TX
Who we are... AvantStay delivers exceptional, one-of-a-kind stays for group travelers. We’re building a tech-enabled hospitality brand redefining the standard for modern lodging experiences. Backed by leading venture capital firms, AvantStay is rapidly growing in the $100+ billion short-term rental and hospitality industry, offering elevated service, curated design, and seamless technology to travelers worldwide. What we are looking for… A Hotel Overnight Front Desk Associate who is dependable, attentive, and passionate about providing a warm and memorable experience for every guest—even in the quiet overnight hours. You’ll be the welcoming face of AvantStay during evening and early-morning shifts, managing check-ins, assisting guests with inquiries, and ensuring a smooth start or end to their travels. This role is ideal for someone who values service excellence, thrives in a calm, steady environment, and is eager to deliver AvantStay’s signature guest experience around the clock. What you’ll do… Serve as the main point of contact for all guests during overnight hours, delivering exceptional service with a friendly, professional approach. Manage guest arrivals, check-ins, and check-outs, ensuring a seamless and welcoming process. Handle guest inquiries, requests, and issues via phone, email, or in person, providing timely and accurate assistance. Assist with reservations, room assignments, and last-minute bookings to maximize guest satisfaction. Complete overnight reporting and administrative tasks to prepare for the day shift. Maintain a clean, organized, and welcoming front desk and lobby environment. Provide knowledgeable information about AvantStay properties, amenities, and policies. Communicate guest feedback, requests, and opportunities for service improvements to the team. Support housekeeping and maintenance coordination to ensure guest rooms and property spaces meet brand standards. Represent AvantStay’s brand values in every interaction, ensuring guests feel cared for and valued. What you’ll bring… 1+ years of hospitality, front desk, or customer service experience preferred. Excellent communication skills and a natural ability to create positive guest interactions. Strong attention to detail and the ability to multitask in a calm, organized way. A guest-first attitude with a genuine passion for hospitality and service excellence. Comfortable using reservation systems and eager to learn new software tools. Reliability, professionalism, and flexibility to work overnight shifts, weekends, and holidays. Must reside in the United States. Benefits The role has an hourly rate starting at $20-23 dependent on your skills and experience and overnight shift differentials Paid Time Off Company-sponsored insurance (medical, dental, vision, life, etc.) Complimentary and discount stays at AvantStay properties Quarterly Mental Health Days Fitness Reimbursement Mileage Reimbursement When you join AvantStay You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. No soliciting from staffing agencies. Thank you!

Posted 2 weeks ago

M logo
Marvin Love and AssociatesLos Angeles, CA
Job Title: General Manager - Select Service Hotel Location: Central California Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Job Summary: Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor’s degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA) 💰 Salary: $95k+ 20% Company Profit Sharing Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Posted 4 days ago

Lafrance Hospitality logo
Lafrance HospitalityTiverton, RI
Holiday Inn Express Hotel located in Middletown, RIis looking for a Full-Time Hotel Maintenance Engineer (with comprehensive benefits). We want you to join our team at the Holiday Inn Express as a Hotel Maintenance Engineer! The Hotel Maintenance Engineer is responsible for the maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical electrical systems. As a IHG Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. You'll have a great M-F schedule weekend call ins only in emergency situations. Pay: $24 - $28 Per Hour Refer someone after you join and earn up to $500!!! RESPONSIBILITIES: Reviews maintenance problems, complaints and work orders to prioritize and schedule work assignments. Troubleshoots, diagnoses and repairs malfunctioning electrical/mechanical systems and equipment to his/her level of ability. Inspects property to identify potential and current needs. Plans and executes on-going appropriate maintenance programs. Solicits bids from contractors, evaluates their proposals and, once employed, ensures work is completed to specifications. Coordinates with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations. Performs preventive maintenance assignments on a scheduled basis. Services the hotel’s pool including adjusting chemicals and cleaning filters. Maintains the building’s exterior if not serviced by a contractor (e.g., lawn care, painting.) Keywords: Maintenance, engineer, service, technician Requirements Knowledge of HVAC, troubleshooting and servicing up to his/her ability Skill in maintaining and repairing security hardware Thorough knowledge of the occupation hazards and corresponding safety precautions necessary for the safe performance of assigned duties Pool testing certification, a PLUS if you have it already Weekend availability for emergency situations To effectively use the tracking system, basic computer skills are required Benefits Full Time Benefits (Medical, Dental, Visionins) PTO, 401K Matching DailyPay - Get Paid Any Day ! Brand Wide Hotel Room Discounts Company Wide Hotel Room Discount Program Tuition Reimbursement Annual Review Program Extensive Room for Growth Paid Training

Posted 1 week ago

Hilton Worldwide logo
Hilton WorldwideSpringfield, IL
The President Abraham Lincoln Springfield, a DoubleTree by Hilton Hotel is set in the heart of historic downtown, Springfield, IL. Now seeking highly motivated people with a heart for service to join our Security team!This person is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability Starting pay is $17.00 per hour! Shift: 11PM - 7AM. Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs What will I be doing? As a Part Time Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

VP Management logo
VP ManagementPounding Mill, Virginia
VA Hotel is currently seeking a Front Desk Associate for our Pounding Mill hotel. This individual will play a vital role in providing exceptional customer service to our guests and ensuring the smooth operation of the front desk. The ideal candidate for this role will be friendly, organized, and possess strong communication skills. This is an individual contributor role paid biweekly. Compensation & Benefits: - Hourly wage of $12 to $12.5 per hour, paid biweekly - Opportunities for growth and advancement within our company - Comprehensive training program - Generous paid time off and holiday pay Responsibilities: - Greet guests and provide excellent customer service, ensuring guests' needs are met throughout their stay - Handle check-ins and check-outs efficiently and accurately - Process payments and maintain accurate records of transactions - Answer incoming calls and assist guests with inquiries and requests - Respond to guest complaints and find solutions to resolve any issues - Maintain a clean and organized front desk area - Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready for check-in and any maintenance issues are promptly addressed - Keep track of room availability and make reservations for future bookings - Upsell hotel amenities and promote special packages to guests - Follow all safety and security procedures to ensure a safe environment for guests and staff Requirements: - High school diploma or equivalent - Prior experience in a customer service or hospitality role preferred - Excellent communication and interpersonal skills - Proficient in Microsoft Office and experience with hotel booking software a plus - Ability to multitask and work in a fast-paced environment - Availability to work a flexible schedule including evenings and weekends - Must be reliable and punctual - Must maintain a professional and friendly demeanor at all times EEOC Statement: VP Management is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these protected classifications.

Posted 30+ days ago

D logo
Destination KnotNew York, New York
Hotel Reservationist | Fully Remote Company: Destination Knot Location: Remote (U.S.) About Us: Destination Knot is a trusted travel agency partnered with an award- winning host agency with over 70 years of experience. We specialize in planning unforgettable vacations, offering cruises, hotels, vacation homes, all-inclusive resorts, and more. Job Description: We are seeking a detail-oriented and customer focused Online Cruise and Hotel Reservationist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible. Responsibilities: Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide expert recommendations based on clients’ travel preferences and budgets. Collaborate with top travel suppliers to secure the best deals and promotions. Stay updated on the latest industry trends, travel policies, and exclusive offers. Handle client inquiries, modifications, and cancellations professionally and efficiently. Maintain accurate records of bookings and client interactions. Attend training sessions and supplier webinars to enhance knowledge. Qualifications: Must be 18+ and legally authorized to work in the U.S. Strong communication and customer service skills. Passion for travel and helping others plan unforgettable experiences. Self-motivated with the ability to work independently. Comfortable using online booking systems and learning new software. Previous experience in customer service or sales is a plus but not required. $25,000 - $65,000 a year Compensation & Benefits: Commission-Based: Earn a percentage of each booking with uncapped earning potential. Flexible Schedule : Work full-time or part-time from anywhere. Exclusive Travel Perks : Access to discounted travel, FAM trips, and supplier incentives. Training & Certification: Receive ongoing education and support to build your expertise. How to Apply: If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team!

Posted 2 weeks ago

Mars logo
MarsChicago, Illinois
Job Description: This position pays $18/hr. This position will be located at the Oakbrook Center in Oakbrook, IL . The Hotel Chocolat Sales Associate is responsible for ensuring that customers are welcomed into stores and provided with excellent service, making sure that our stores, inclusive of all elements of Retail, Food & Beverage, are well presented according to our Retail Excellence guidelines. To accomplish Hotel Chocolat’s mission of ‘Making People Happy Through Chocolate’ Product knowledge is vital to the brand image. JOB ROLE AND RESPONSIBILITIES Customer Experience – Responsible for providing excellent customer experiences through delivery of our experience program, Phoenix, which will include welcoming customers, exploring the customer needs and being available to answer any questions or provide any support they may need, to deliver an excellent customer journey in our stores through retail, whilst optimizing sales through effective customer experience and selling techniques. Brand – Be a Brand Ambassador and you will share and develop your retail and cocoa knowledge to give all our customers a consistent customer experience. Product knowledge – Responsible for learning our range of products including the variety of products and categories we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics. Will also be running tasting sessions and demonstrations for customers of products. Stock – Working with the team on receiving deliveries, adhering to H&S guidelines, and ensuring stock is safely secured in stockroom areas. On the shop floor, responsible for ensuring stock is presented appropriately according to guidelines, kept clean and tidy and best before dates are adhered to. Operations - Ensure Health & Safety compliance through effective Daily Operations. Maintain outstanding hygiene & cleanliness standards throughout the store. Maintain all aspects of store security in accordance with company policies & procedures (example: Cash, Stock, IT, Buildings, H&S). In the absence of the Store Manager and Assistant Manager, be responsible for the opening and closing procedures for the store & all business requirements whilst holding the store and Keys. SKILLS AND EXPERIENCE We don’t have any essential requirements, but we do have a few areas we’ll look for in during the recruitment process. Customer service – previous experience of working in customer service is not essential. A positive attitude and desire to work in a customer facing environment are of greater importance. Teamwork – can demonstrate previous experience of working as part of a team to achieve a shared goal or target. Understands that working in retail means being flexible to support colleagues and workload according to needs. Merchandising skills – Able to identify product types and use guidelines to ensure displays are well presented and stocked according to specifications, seasonal promotions, and special offers. Communication – asks relevant questions to ensure they are listening carefully to customers individual needs and reacting accordingly. Adapting their style to different customer types. Communicates openly and honestly with respect and clarity with colleagues and manager. Product knowledge – able to learn about a diverse range of products but also able to understand the background to those products- how they’re grown and produced as well as a passion for cocoa, and a strong desire to learn about people’s differing tastes and any relevant allergens. Always ready to learn about new products and innovations as they are introduced. VALUES AND BEHAVIOURS Our values: Authenticity, Originality and Ethics shape and guide everything we do, they are a core part of our business and what it means to be part of Hotel Chocolat. Our People Pledge is that all employees should be treated with fairness, equality, and grace – be brave and be kind. Our Ingredients for Success are the things you need to demonstrate in your role, the skills, and behaviors that when added together ensure that you are at your best. I AM ME: I use my initiative to get things done. I take ownership of my development, with the support of my Line Manager. I treat everyone with respect and call out behavior that goes against this when I see it. I AM INSPIRATIONAL: I listen carefully to all colleagues and customers. I have a passion for what we do at HC and I am an ambassador for the brand. I AM A TEAM PLAYER: I build good working relationships with colleagues and am comfortable working with new people. I understand that wellbeing is a priority and know where and how to seek support. I AM COMMERCIAL: I consider the HC values when making decisions. I think of ways to make my customers lives better or easier. I AM BRAVE. I AM KIND. I deliver what I say I will, taking accountability and ownership for my actions WHAT DO WE OFFER TO YOU? Competitive wages starting at $18 /hour Flexible Schedules 401K and paid time off Tuition reimbursement program Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year Ongoing Developmental Programs Corporate/ Store Discounts Career Opportunities within the store and in Mars Inc (https://careers.mars.com/)

Posted 4 days ago

C logo
Crescent CareersDeerfield, Illinois
The Chicago Marriott Suites Deerfield is seeking experienced and customer service-oriented individuals to fill the position of Guest Room Attendant. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Housekeeping Team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Hotel Room Discounts with the Marriott Brand Worldwide and with our Crescent managed properties in North America for you and your family members Tuition Reimbursement Here is what you will be doing each day: Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules, be available to work on a regular basis and perform any other job-related duties as assigned. Does it sound like you? You have previous experience in a similar position in a hotel is a plus. You have a keen eye for detail and respect the importance that impeccably clean guest room and supplies have in a hotel. You don’t shy away from physical work. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different day and weekends works for your personal life. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Posted 6 days ago

The Mark Hotel logo
The Mark HotelNew York, New York
$17.00 to $28.00 per hour. All Cooks are responsible for delivering the highest quality food and service at all times. Cooks are responsible for daily operational procedures and are responsible for food production and plating in accordance with company specs and timing standards. Cooks are responsible for following Company recipes at all times. Primary Duties: To uphold the Values and Mission Statement while performing positional responsibilities and adhering to company policies and procedures, as stated in the Employee Handbook Report to work on time and in proper uniform Follow the direction of manager Demonstrate and promotes the Caviar Kaspia at The Mark Hotel culture, always positively representing the company. Embrace teamwork within the restaurant, creating a positive work environment. Treat every guest, partner, and vendor with respect and dignity. Ensure the highest levels of cleanliness and organization are maintained in the kitchen at all times, without exception. All sanitation and health department codes and company checklists must be followed at all times. Follow all kitchen safety procedures. Work in a clean and organized fashion and complete Daily and Detail Kitchen Cleaning Checklists. Report necessary repairs to Sous Chef. Properly execute all recipes. Properly set up station according to company guidelines. Execute food production and plating, according to stated spec and timing. Maintain a clean, clutter-free and organized station at all times. Maintain clean and organized food and other kitchen storage areas. Follow all company policies for dating, wrapping, rotating and storing of the food product. Follow all guidelines for daily operating procedures (line check, Station schematics, Waste Sheet) Follow production systems while utilizing stated pars. Break down and clean station at the end of the shift, follow daily cleaning list. Perform other job-related activities as required or assigned by supervisor Complete a positional training program with validation measures throughout Adhere to all food safety and sanitation standards. Perform other job-related activities as required or assigned. Position Characteristics: Displays a pleasant and cheerful disposition. Must maintain a high level of integrity. Is able to adapt to difficult situations. Shows an eagerness and capacity to learn. Can be relied upon to complete tasks. Must have the ability to perform this job successfully, including each essential duty. Must understand the operation of all related equipment. Must possess the ability to communicate via written and/or oral communication with the Kitchen Management. Education and Experience: Culinary degree preferred, with 1 year of related work experience or an equivalent combination of education and experience.

Posted 2 days ago

Blue Sky Hospitality Solutions logo

Hotel Housekeeper

Blue Sky Hospitality SolutionsWILLIAMSBURG, VA

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Job Description

Key Responsibilities:

  • Cleaning Guest Rooms:
    • Thoroughly cleaning guest rooms according to hotel standards. 
    • Vacuuming, sweeping, and mopping floors. 
    • Dusting furniture and surfaces. 
    • Changing bed linens and replacing towels. 
    • Restocking toiletries and amenities. 
    • Emptying trash and recycling bins. 
    • Cleaning bathrooms and showers. 
  • Maintaining Public and Common Areas:
    • Cleaning hallways, lobbies, elevators, and other public areas. 
    • Dusting and polishing surfaces in these areas. 
    • Vacuuming carpets and rugs. 
    • Removing trash and recycling. 
  • Other Duties:
    • Preparing housekeeping carts with necessary supplies. 
    • Reporting any maintenance issues or damages. 
    • Assisting with laundry services (collecting, washing, and returning linens). 
    • Responding to guest requests and inquiries. 
    • Following all health and safety regulations and hotel policies. 
    • Maintaining cleaning equipment and supplies. 

Skills and Qualifications:

  • Physical Stamina: The role requires a good level of physical stamina to perform tasks like lifting, bending, and standing for extended periods. 
  • Attention to Detail: Housekeepers need to be attentive to detail to ensure rooms and areas are cleaned to a high standard. 
  • Communication Skills: Effective communication with guests and other staff members is important. 
  • Time Management: Housekeepers need to be able to manage their time effectively to complete their assigned tasks efficiently. 
  • Problem-Solving Skills: Being able to identify and address potential problems, such as maintenance issues, is important. 

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