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Buffalo Lodging Associates logo
Buffalo Lodging AssociatesCoventry, RI
Hampton Inn by Hilton-Coventry/Warwick Area, 850 Centre of New England Blvd, Coventry, RI 02816 We are currently looking for a Front Desk Agent to join our Team! The Hampton Inn by Hilton-Coventry/Warwick area is centrally located in Rhode Island. We are near I-95 and walking distance to many restaurants for our guests to enjoy. T.F. Green Airport and downtown Providence are less than 20 minutes away. Our hotel has 124 guest rooms and we offer a daily free hot breakfast to all our guests. The Hampton Inn by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. Typical Schedule : Morning Shifts : 7 AM - 3 PM , Evening Shifts: 3 PM - 11 PM, Weekend Availability needed At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupJacksonville, FL
What You'll Do: Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. Greet guests in a courteous and friendly manner, and promotes and documents orders for drinks. Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Ensure proper liquor controls are in place. Input orders into a register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed, in order to balance all monies. Comply with all PMHS policies and procedures regarding cash handling. Lock up and store all beverage, food and other equipment items; deposit cash drops and secure bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Ability to stand and work in confined spaces for long periods of time. Ability to establish and maintain effective working relationships with associates, customers and patrons. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupAddison, TX
What You'll Do: Flawless service is the centerpiece of hospitality-and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices, attending to their needs and making sure every dining experience is nothing short of spectacular. Your personality combined with your knowledge of the menu is the can't-miss combo that keeps people coming back. We will be looking to you to make every dining experience flawless. Here are a few things you can expect to do during a typical shift: Communicate effectively with guests and answer questions regarding menu items, specials and beverages. Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen. Collaborate with kitchen staff to ensure that all orders are prepared in a timely and accurate manner. Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler's and Liquor Permits are also required. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupHarrisburg, PA
What You'll Do: Few guests are seldom aware of all the hard work that goes making a banquet a success. As a banquet house person, you'll be setting up, cleaning, taking down banquets and more to make sure every event is a success and meets our guests' needs. Here are a couple of the tasks you can expect to do on a daily basis: Set up all banquets to the specifications of the guest. Break down and clean up banquets at the conclusion of the event. Supply and replenish meeting rooms with clean glasses and fresh water. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 3 weeks ago

Buffalo Lodging Associates logo
Buffalo Lodging AssociatesCanton, MA
Homewood Suites by Hilton -Boston/Canton-50 Royall Street, Canton, MA 02021 We are currently looking for a Front Desk Agent to join our Team! Our Homewood Suites in Canton has 98 spacious suites with full kitchens. We are just south of Boston, you can easily take the nearby 128 train to Boston. Gillette Stadium and Legacy Place are a 15-minute drive. Less than a mile away is the Blue Hills Reservation and Trillium Brewing. Our guests enjoy a self-serve beer and wine station and complimentary breakfast every morning. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. This position requires open availability, including weekends, holidays, and occasional overnights. Typical shifts will be 7AM-3PM and 3PM-11PM. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: Customer Service experience, in a hotel setting preferred. Hilton experience is a plus. High School diploma or equivalent is preferred. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have valid drivers license, and acceptable driving history subject to company approval . What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program

Posted 30+ days ago

F logo
Four Seasons Hotels Ltd.Minneapolis, MN
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. The Four Seasons Hotel Minneapolis seeks an Overnight Engineer to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely talented team, and we'll support you in doing your best work. Whether you're inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here. We are looking for Engineers of all experience levels to support the Director of Engineering on the overnight operation of the Engineering Department. Basic Purpose: Engineers diagnose and provide service, repairs and preventative maintenance to hotel, residence and all mechanical equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies. Responsibilities include but are not limited to: Implement and handle preventative maintenance of all equipment and update appropriate logs. Perform preventive maintenance of all guest rooms, residence, public areas, meeting rooms, ball rooms and all other outlets serving the hotel. Diagnose and handle all repairs of equipment including motors, starters, breakers, and associated equipment throughout the entire building. Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Work harmoniously and professionally with co-workers and supervisors. Respond to service requests regarding maintenance of rooms and equipment in guest rooms or public area in a timely manner. Respond to all emergency conditions such as fires, power failures, etc. Maintain an organized workspace, department, and equipment spaces. Install or relocate any additional equipment or existing equipment when necessary. Assist with energy conservation programs in the hotel. Install electrical and mechanical systems for renovations, outlet additions and associated equipment and provide electrical set ups for exhibits including maintenance of those set-ups. Preferred Qualifications and Skills High school education or equivalent experience Experience required by position is from 1 to 2 years of employment in the related position with Four Seasons or similar environment. Requires a working technical knowledge of general building maintenance. Working knowledge is generally learned on-the-Job or through a series of professional certifications. Requires knowledge of the ability to operate computer equipment. Good English communication skills. About Four Seasons Hotel & Private Residences Minneapolis Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city's pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management's US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown's only Luxury Spa and a 5000 sq. ft. Pool Deck. What to Expect: Wage: $30.32 - 35.79 per hour Dynamic Employee Culture where you are encouraged to be your true self! Inclusive and diverse employee engagement events all year-round Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Paid Time Off & Holiday Pay Comprehensive learning and development programs to help you master your craft. Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals And so much more! Service Culture Currently operating 122 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. Learn more about what it is like to work at Four Seasons, visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs VISA REQUIREMENTS Authorization to work in the United States is required. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Posted 4 weeks ago

M logo
Main Street Abbey, LLCColumbia, IL
Principal Hotel is looking for a part time Front Desk Agent with availability to work evening 3p-11p, to join our team in our new Columbia Illinois location. The Front Desk Agent will greet, check in guest, assist and answer questions from our guest, all while providing a high level of service. The ideal candidate will deliver a professional and qualified first impression to all visitors. This person must have excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. Responsibilities: Guest services – Welcome guests, employees, and clients who arrive at the hotel and clarify the purpose of their visit and assist as necessary. Answer all phone calls and emails. Just being readily available at all times to ensure the guest receive top tier service. Administration – Daily reporting and filing documents. File and keeping good records. Maintain clean and organized workstations and b eing diligent and aware of both current and upcoming events in all areas of the property. We seek friendly, highly organized communicators and multitaskers with these qualifications. Warm and friendly manner in relating to and interacting with the public. Demonstrated attention to detail while handling multiple tasks simultaneously. Familiarity with handling money, making change, and using office machines in day-to-day activities. Ability to speak and receive direction (written and verbal direction) in English. Willingness and ability to work alone as scheduled. About The Principal Hotel: The Principal Hotel is a one of kind organization dedicated to serving our guest with top tier service by making them feel like they are at home. Our property was previously a school which has been renovated into a 40 room Boutique hotel in the downtown heart of Columbia Il. The Principal Hotel benefits include benefits like health care, paid time off, retirement savings and professional development. Starting wage is $17.00 an hour. Powered by JazzHR

Posted 4 weeks ago

BullsEye Jobs logo
BullsEye JobsWisconsin Dells, WI
Hotel Maintenance Technician The Hotel Maintenance position requires a positive attitude and the ability to problem solve on the go. This role requires a high degree of operational skills. Maintenance employees work with hotel guests, and must possess good interpersonal skills. The ability to work hand in hand with your co-workers, other departments, and management to achieve the ultimate goal, a satisfied customer, is necessary for this job. Day Hotel Maintenance crew performs the various preventive and emergency tasks associated with the operation of our hotels.  Must be 18 years or older to apply. Valid U.S. Driver's License required. Job Type: Full time Schedule: 8:00am - 4:30pm*  *Actual shifts may vary based on hotel occupancy.  FREE SHARED EMPLOYEE HOUSING* Duties and Responsibilities: Painting, wall repair, wallpaper repair, small patchwork. Construction and repair skills, including small power tool, and hand tool operation. Small appliance repair, including refrigerators, TV, Vacuum cleaners, etc. Ability to assess maintenance issues and conduct repairs as needed Wood refinishing, such as hotel trim/doors, and furniture pieces. Grounds upkeep, including some landscaping, snow removal, and general repair. Ability to adapt to varying work situations, with frequent unexpected events. Perform predictive/preventative maintenance operations as required Hotel Maintenance Qualifications: High School diploma or GED, preferred A valid driving license, with a clean driving record, is preferred Must be available to work weekends Must be 18 years old or older to apply Must be able to complete repetitive tasks while maintaining quality Ability to work well under pressure Powered by JazzHR

Posted 30+ days ago

H logo
Hampton Inn Jupiter/Juno BeachJupiter/Juno Beach, FL
Breakfast Attendant / Server Part/Full Time | Morning Shifts (6:30 AM – 12:30 PM) Competitive Pay + Benefits Start Your Day Making Someone Else’s Great! At Hampton Inn Jupiter/Juno Beach , we believe mornings matter — and so do you! We’re looking for a friendly, reliable, and service-driven Breakfast Attendant to help kickstart our guests’ days with a warm welcome, a great breakfast, and a smile that sets the tone for their stay. This is a perfect role for early risers who love connecting with people, take pride in keeping things clean and organized, and want to be part of a supportive, team-first environment. ⭐ What You'll Get: Competitive Pay Medical, Dental & Vision Insurance 401(K) with Company Match Paid Time Off Employee Travel Discounts with Hilton Hotels Positive, friendly team atmosphere Room to grow your career in hospitality 🌅 What You’ll Be Doing: Greet every guest with a smile and warm “Good Morning!” Set up and maintain the breakfast buffet with fresh, appealing items Prepare simple food and beverage items (fruit, coffee, hot & cold items) Keep breakfast and lobby areas clean, stocked, and inviting Wipe down tables, counters, and equipment regularly Refill juice, coffee, milk, utensils, napkins, and condiments as needed Answer basic guest questions about breakfast, the hotel, or local area Restock and reset for the next day’s breakfast service Follow all safety and sanitation guidelines Assist with inventory, light kitchen prep, and closing tasks Always bring a hospitable, can-do attitude ✅ What We’re Looking For: Morning availability (typically 6:30 AM – 12:30 PM) Hotel Breakfast experience is a plus Friendly, helpful personality and a team-first attitude Ability to stand and move for several hours Able to lift and carry up to 25 pounds Detail-oriented, organized, and able to multitask in a fast-paced setting Bilingual (English + Spanish and/or Creole) is a plus! High school diploma or equivalent preferred ServSafe Certification a plus (or willingness to obtain) Be Part of Something Great This isn’t just another hotel job — it’s an opportunity to join a team that feels like family , where your work truly makes a difference in someone’s day. If you enjoy early shifts, positive vibes, and a clean, well-run environment, we’d love to welcome you aboard! Hampton Inn Jupiter/Juno Beach is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members. Powered by JazzHR

Posted 5 days ago

Thind Management logo
Thind ManagementSpring, TX
Hotel Assistant General Manager  Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Assistant General Manager in a full-service or limited-service hotel who plays a vital role in supporting the overall management and operations of the property. Working closely with the General Manager, the AGM is responsible for assisting in the day-to-day hotel & restaurant operations, ensuring exceptional guest experiences, maximizing revenue and profitability, and maintaining high-quality standards across all departments. The AGM serves as a leader, collaborator, and problem-solver, contributing to the success of the hotel and the achievement of organizational goals. Core Job Responsibilities & Duties ­­­­­­­ Oversee and m anage all hotel & restaurant operations, including but not limited to front desk, housekeeping, maintenance, sales, and food & beverage (restaurant & banquets) Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service Assist the GM in overseeing the coordinating all operational departments, including front office, housekeeping, food and beverage, sales and marketing, events, and maintenance Ensure compliance with brand standards, policies, and procedures to maintain a high level of service quality and operational efficiency Collaborate with department heads to develop and implement strategies for enhancing operational performance, guest satisfaction, and employee productivity Foster a guest-centric culture, ensuring that exceptional service is consistently delivered throughout the guest journey Respond promptly and effectively to guest inquiries, concerns, and complaints, taking necessary actions to resolve issues and exceed guest expectations Monitor guest feedback and online reviews, identifying areas for improvement and implementing appropriate measures to enhance the guest experience Assist in the development and execution of revenue strategies, pricing decisions, and sales and marketing initiatives to optimize revenue and achieve financial targets Monitor financial performance, including revenue, expenses, and budgets, and take proactive measures to control costs and increase profitability Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings Support the GM in leading, motivating, and developing a high-performance team Foster a positive work environment that promotes teamwork, collaboration, and employee engagement Assist in recruitment, selections, training, and performance management processes to ensure a skilled and knowledgeable workforce Conduct regular performance evaluations, provide feedback, and identify opportunities for training and development Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience Oversee risk management and emergency response procedures, ensuring the safety and security of guests and employees Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc. Handling complaints and oversee the service recovery procedures Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services Coordination with the head-of-departments for the execution of all activities and functions Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations Implement and maintain effective open-door communication system across all departments Create and maintain the company culture while educating team members about company motto and values Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations Carry out verbal & written policy changes and instructions Ensure all decisions are made in the best interest of the hotel and management Ensure compliance with all local, state, and federal regulations Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Hospitality Management or a related field (preferred) or equivalent work experience At least 5-years of experience in the hospitality industry Proven experience in hotel operations Excellent communication and interpersonal skills, both written and verbal Strong leadership abilities with the capacity to inspire and motivate a diverse team Strong analytical and problem-solving skills with a solution-oriented mindset Proficient in hotel management systems, property management systems, and relevant software Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 30+ days ago

E logo
EHS Operational ExcellenceNew York, NY
About the Role A high-volume, full-service Manhattan property seeks a seasoned Hotel Controller to lead day-to-day accounting and partner with the leadership team on financial strategy. The ideal candidate has hands-on experience at a large hotel (several hundred rooms) with multiple outlets (restaurant/bar/rooftop/banquets) and paid amenities (e.g., spa, pool, clubs, premium services). This role begins as a full-time temporary engagement with a clear path to permanent hire based on performance. What You’ll Do Own the accounting cycle: income audit, A/P, A/R, payroll, GL, cash management, and monthly close (USALI). Produce timely financials (P&L, balance sheet, cash flow) with variance analysis, trend insights, and actionable recommendations. Maintain rigorous internal controls across purchasing, inventories, cash handling, comps/voids, paid amenities, and key security. Oversee tax and regulatory items (NYC/NYS sales & occupancy taxes, 1099s, licenses/permits) with accurate filings and calendars. Lead budgeting/forecasting, capital tracking, and project ROI reviews; monitor labor and cost of sales with department heads. Reconcile balance-sheet accounts monthly; manage audits (internal/external) and support lender/owner reporting packages. Optimize systems and workflows between PMS, POS, labor/payroll, and back-office accounting; strengthen data integrity. Build and mentor a small accounting team; set clear SLA/close calendars and elevate cross-department financial acumen. What You Bring 5+ years of progressive hotel accounting experience, including controller/assistant controller responsibility in NYC or similar Tier-1 market. Background in large, multi-outlet operations (rooms + F&B/banquets/rooftop + paid amenities such as spa/pool/clubs). Mastery of USALI, GAAP, and hotel tax requirements; strong command of excel-based modeling and reconciliations. Proficiency with hotel systems (PMS/POS), payroll platforms, and accounting software; comfort improving processes and controls. Ability to translate numbers into operational steps; calm under deadlines; high ownership and urgency. Nice to Have CPA or progress toward certifications Multi-property or asset-management reporting experience. Work Setup & Schedule On-site in Manhattan; standard business hours with flexibility during close, audits, and forecast cycles. Compensation & Benefits Temporary W2 or C2C (Corporate to Corporate): Estimated $60–$80/hour or equivalent salary, based on experience. Conversion (Perm): Estimated $130,000–$160,000 base, plus bonus eligibility and a competitive benefits package. Final pay will reflect experience, skills, and market factors in compliance with NYC transparency requirements. Equal Opportunity All qualified applicants will receive consideration without regard to legally protected characteristics. Accommodations available upon request. How to Apply Submit a résumé highlighting hotel size (rooms), outlets supported, systems used, and examples of cost control or margin improvement you led. Include availability for a Manhattan start date to this job posting or direct to LeadWithPurpose@Op-Excellence.net Powered by JazzHR

Posted 3 weeks ago

Thind Management logo
Thind ManagementConroe, TX
Hotel Maintenance Technician   Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.   Job Summary We are seeking a motivated hotel maintenance technician with a positive attitude and willingness to learn. One who is responsible for performing a variety of maintenance and repair tasks to ensure the proper functioning and appearance of the hotel’s physical facilities. Responsible for handling both routine maintenance and respond to urgent repair requests in a timely manner. The maintenance technician plays a crucial role in maintaining a safe, comfortable, and well-maintained environment for guests and employees while following company and brand standards.   Core Job Responsibilities & Duties ­­­­­­­ Greets guests immediately with friendly/sincere acknowledgement throughout the hotel Understand and follow company and brand standards Ability to follow instructions given by supervisors Perform preventative maintenance tasks such as inspecting, lubricating, and cleaning equipment and systems on a regular basis, including but not limited to HVAC systems, plumbing fixtures, lighting, and electrical systems Respond to maintenance requests from various hotel departments and promptly address issues such as broken fixtures, leaks, faulty electrical equipment, and other repair needs Diagnose problems, determine appropriate solutions, and carry out repairs efficiently Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and functionality Repair furniture, fixtures, and appliances along with performing painting, carpentry, and other maintenance tasks needed in guest rooms Adhere to all safety protocols, including proper handling of hazardous materials and compliance with relevant safety regulations Inspect and maintain fire safety equipment, emergency lighting and other safety systems Maintain an inventory of maintenance supplies, tools, and equipment Report any shortages or damaged equipment and ensure proper storage and organization of supplies Document all maintenance activities, including work orders, repairs performed, and materials used on hotel communication system Maintain accurate records of maintenance schedules and inspections Collaborate with other hotel departments, such as housekeeping, front desk, to coordinate maintenance activities and minimize disruptions to guests Communicate effectively with supervisors, coworkers, and outside contractors as needed Ensure that all cleaning equipment & supplies are used and stored properly   Qualification Standards & Company Requirements Ability to work efficiently and independently in a fast-paced environment Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise Ability to prioritize and multitask effectively in a fast-paced environment Strong communication and interpersonal skills required Basic knowledge of safety regulations and building codes preferred Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Basic knowledge of building systems, including mechanical, electrical, plumbing, and HVAC required Strong problem-solving skills and ability to troubleshoot and repair various systems and equipment Ability to work a flexible schedule, including weekends and holidays Previous experience in hotel maintenance or a similar role preferred High school diploma or equivalent; technical training or certification in maintenance or a related field is preferred   *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*       Powered by JazzHR

Posted 30+ days ago

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Indigo HotelGatlinburg, Tennessee
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Loading housekeeping carts with all necessary supplies Turns off all electricity (heating or cooling set to fan or cool setting) Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately Cleans the cart & ensures that all bottles are correctly labeled Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. Obtains executive housekeeper’s signature on his/her work assignment sheet Vacuums & sweeps carpets & floors Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) Maintain cleanliness of storage rooms & stocks cart Remove & empties linens from housekeeping cart into laundry cart & sends to laundry Record room status on work assignment sheets Other duties as assigned Education/Experience Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 1 day ago

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Hueston Woods Lodge & Conference CenterCollege Corner, Ohio
Job Description Hueston Woods Lodge & Conference Center in College Corner, OH is seeking a dedicated Hotel Cook to join our team. Responsibilities: Prepare and cook delicious food items following provided recipes Ensure appropriate food temperatures and food safety standards are maintained Clean and maintain work areas and kitchen equipment Collaborate with other kitchen staff members to ensure a smooth operation Learn menus, recipes, preparation, and presentation. Requirements: Prior experience as a cook in a hotel or similar environment Knowledge of various cooking techniques and methods Ability to work in a fast-paced environment Excellent time management skills Benefits: Competitive compensation Opportunities for growth and career advancement Employee discounts on accommodation and dining Health and wellness programs Qualifications High School Diploma or GED preferred Minimum 1-year experience cooking at a restaurant or full-service hotel Culinary school 2-4 year degree preferred Availability to work nights, weekends, holidays depending on business needs About the Company: Hueston Woods Lodge & Conference Center is a premier destination offering comfortable accommodations, meeting spaces, and recreational activities. We pride ourselves on providing exceptional service to all our guests. About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 1 day ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Host / Hostess to join the Food & Beverage team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. The quintessential al fresco dining experience with spectacular ocean views, Veranda is a journey of familiarity rediscovered. The menu of exceptionally prepared American favorites is inspired by The Del's Southern California roots, elevating clean, fresh flavors and regional produce, while classic cocktails and a California-forward wine list provide the finishing touch. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. Classification: Full-Time Shift: Various - must be available weekdays, weekends, and holidays. Pay Rate: The hourly rate for this role is $21.68 and is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Welcome guests and ascertain their dining needs Seat guests and manage the seating chart Monitor restaurant activity to determine seating and dining flow Perform opening and closing duties, as needed Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Ensure knowledge of menu Respond to guest inquiries and requests in a timely, friendly and efficient manner Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JP2

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideSeatac, WA
The DoubleTree by Hilton Hotel Seattle Airport is looking for Shuttle Driver/Bell eprson to join the Guest Services team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Be part of a team that promotes friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers free meal while on shift, free parking, and uniforms. The ideal candidate will have a minimum one-year customer service experience, schedule flexibility including overnight shifts. Candidate is required to possess CDL, license class B with passenger endorsement within the first 2 months of hire. Partial cost will be reimbursed by hotel. Shift pattern: Full availability including overnights, weekends and holidays Hourly Pay: Starting probationary rate will be $20.89 and after 90 days, rate will be $23.21 The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay- 1 hour earned for every 40 hours worked Vacation- 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan- Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs What will I be doing? A Shuttle Driver / Bell person is responsible for transporting customers to/from the DoubleTree Seattle Airport utilizing company provided vehicles as well as assisting customers with the transferring and storing of luggage and responding to the guests' requests in the hotel's continuing effort to deliver outstanding guest services and financial profitability. Drive property-designated vehicles to transport guests to and from local airport Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and features Respond to guest inquires and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideFort Lauderdale, FL
As the Director of Sales & Marketing with GALLERYone, DoubleTree Suites by Hilton Hotel, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets Develop and execute departmental expense budget and forecasts Develop and maintain detailed and real-time knowledge of all competitor and market activity Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools Responsible for recruiting and retention of all sales and marketing roles Lead, engage, and develop team members, including ongoing performance development and Career Development Plans Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) Liaise with Hilton Worldwide Sales, regional support and brand teams Build strong relationships with CVB, community influencers and 3rd party travel partners High level of engagement with customers from all sales segments Support of team's high-impact site visits and pre-convention meetings Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Hotel Sales, Catering or Marketing Experience Leadership management Experience Ability to travel Experience in hotel management, or related industry, essential Highly professional presentations and communication (oral and written) skills Proficiency with standard Microsoft Office Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Four-year college degree preferred Adaptable experience with business strategy, business planning, and business plan development Ability to speak multiple languages Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Sales Coordinator to join the Sales and Events team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. As a Sales Coordinator your duties are to provide assistance and support to Directors, Sales Managers and Office Manager in coordinating and disbursing information relating to sales and service. Classification: Full-Time Shift: Business Hours, Monday through Friday. Occasional weekends, and holidays when applicable Pay Rate: The pay range for this role is $24 to $26 per hour and is based on applicable and specialized experience and location. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton's market-leading brands. For more information visit www.hilton.com. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? Responsible for initiating the preparation of proposals and/or contracts, using Delphi, Microsoft Word and Excel. Examples include revenue calculation sheets, correspondence, internal forms, schedule of events, histories Copying and distribution of internal/external letters, forms, bookings, contracts, resumes, schedules and mail Answer telephone and assist internal and external guests with requests. Email correspondence directed by managers as needed. Provide back-up assistance to Lead Coordinator, assist with Meeting Broker, Cvent, Simpleview, Starcite and other lead sources Assist Site Experience Coordinator with VIP Room Reservations, Amenity requests, Transportation requests, Dining Reservations, Spa Reservations, Recreation Reservations etc. In addition, industry courtesy rates and reservations as requested by managers. Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities. Prepare and process purchase orders and check requests. PRIMARY RESPONSIBILITIES: VIP TRAVEL AGENCY AND WHOLESALE BOOKINGS Coordinates Daily VIP Arrival Report and identifies VIP arrivals Generates and delivers personalized welcome letters for each VIP guest Maintains Voucher and Guest Arrival Logs Generates and delivers individualized welcome amenity requests to Room Service Works with Reservations and Front Desk to ensure VIP status properly displayed Able to work with travel agents to provide detailed and focused quotes for arriving guests BUSINESS TRAVEL Assists in the solicitation and maintenance of BT Accounts. Assists in partnering with local BT accounts. Maintains rates and contract solicitation status. FAMS AND SITE INSPECTIONS Assists in the development of fam/ site programs including finalizing details with Site Coordinator Prepares site inspection forms for VIP clients for day and overnight stays TRADE SHOWS AND TRAVEL Assists in maintaining presentation and trade show materials in an up-to-date format Assists in the shipment of documents related to travel industry road trips and trade shows WHOLESALE Assists in the processing of yearly wholesale contracts to all partners Works with Wholesale partners to ensure websites are updated Sends out Wholesale rate adjustments MISCELLANEOUS Gift Cards- Processes gift cards for travel industry promotional events Maintains ongoing Travel Agent database and sends email updates after sales calls Maintains GA log Conducts individual site inspection property tours for travel agents and wholesalers as needed Assists in the development of relationships with accounts that are not part of a preferred consortium but have sales potential or a special niche (Entertainment and Sports) Maintains wholesale contract folders and keeps up to date records with contract activity log SECONDARY RESPONSIBILITIES/ADDITIONAL FUNCTIONS-TASKS: Able to multi - task and prioritize varied responsibilities coming from different channels Strong attention to detail needed Assists Director of Travel Industry Sales in planning travel industry sales call itineraries Corresponds and follows up with travel agents and wholesalers on a regular basis Assists with development of packages and promotions targeted to travel agents and wholesalers Keeps up to date on local and national travel trends and is able to adapt to marketplace changes Other Sales duties as required What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideShawnee Mission, KS
Exciting opportunity at DoubleTree by Hilton Hotel Kansas City- Overland Park! We are seeking a housekeeping professional to join our dynamic team as Room Attendant. If you have a passionate about cleaning and creating memorable experience for guests, this is the role for you! The ideal candidate would have previous housekeeping experience and have the availability to work a full flexible schedule that includes weekends and Holidays. Apply today! What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for an Accounting Coordinator to join the Finance team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Full-Time Shift: Mornings- must be available for weekdays. Occasional weekends, and holidays when applicable for month's end Pay Rate: The pay rate for this role is $25 per hour and is based on applicable and specialized experience and location. What will I be doing? The Accounting Coordinator will perform activities to support the Accounts Receivable, Accounts Payable, Payroll and General Accounting functions. In addition to performance, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Manage permits, contracts and licenses and certificate of insurances to be updated and current Audit daily internal charging expenses and follow up to assure compliances Conduct quarter computer user access audit Support controller with various audits and data pulls Download monthly intercompany bills and reconcile Manage flow, approval, cost and tracking of capital expenses to include month end reporting and audits Track and assure delivery of property tax bills Assist with purchasing card purchases and submission of PCARD monthly reports to include JVs Manage uncashed payable checks for escheatment or re-issue Manage retention of records of hotel Order office supplies and other needs for finance department Coordinate finance department special meetings/events Other duties as needed by Director of Finance and Controller What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1

Posted 6 days ago

Buffalo Lodging Associates logo

Hotel Front Desk Agent

Buffalo Lodging AssociatesCoventry, RI

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Job Description

Hampton Inn by Hilton-Coventry/Warwick Area, 850 Centre of New England Blvd, Coventry, RI 02816

We are currently looking for a Front Desk Agent to join our Team! The Hampton Inn by Hilton-Coventry/Warwick area is centrally located in Rhode Island. We are near I-95 and walking distance to many restaurants for our guests to enjoy. T.F. Green Airport and downtown Providence are less than 20 minutes away. Our hotel has 124 guest rooms and we offer a daily free hot breakfast to all our guests. The Hampton Inn by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
  • Typical Schedule : Morning Shifts : 7 AM - 3 PM , Evening Shifts: 3 PM - 11 PM, Weekend Availability needed

At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

  • Paid Weekly (Every Friday!)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts - for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program

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