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Destination KnotSan Diego, California

$45,000 - $65,000 / year

Job Title: Work From Home – Hotel Reservations – Customer Service Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality. Position Overview: Destination Knot is seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service Representatives . In this remote role, you’ll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning. This position is perfect for those who enjoy working with people, love the travel industry, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients in researching and booking hotel accommodations Provide accurate information about hotel options, pricing, and amenities Respond promptly and professionally to client inquiries via phone, email, or online messaging Maintain accurate records of client interactions, preferences, and reservations Collaborate with other team members to ensure excellent service delivery Stay current on travel trends, hotel offerings, and industry updates Participate in virtual team meetings and training sessions Requirements: Excellent communication and customer service skills Friendly, professional demeanor and strong attention to detail Ability to work independently and manage tasks effectively Basic computer skills and reliable internet connection Interest in travel and helping clients plan exceptional hotel stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to booking tools and industry resources Supportive team culture and mentorship Income-earning possibilities based on performance Access to exclusive travel discounts and industry perks Opportunities for personal and professional development Ready to help clients book the perfect stay? Apply today and start your journey with Destination Knot! $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 3 weeks ago

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Raymond Management CompanyFort Worth, Texas

$11 - $12 / hour

Position: Restaurant Server Starting Salary Range : $11.00-$12.00/hour or more based on experience plus tips Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part-Time Shift: Breakfast shift Application Deadline: October 9, 2025 Lee abajo para ver en español. Are you passionate about providing excellent customer service and creating memorable dining experiences for guests? Do you enjoy working in a fast-paced, team-oriented environment? We’re looking for a friendly and professional Server to join our food and beverage team, serving meals and beverages to our hotel guests and visitors. We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury dutyHolidays paid at time & ½ when workedTravel with hotel room discountsTeammate referral bonusesPaid time off to volunteer in your communityEmployee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your familyLow-cost accident, critical illness, & hospital coverageFlexible spending plans options401(k) retirement plans with company contribution What You’ll Do: Greet guests, take food and beverage orders, and ensure timely service with a positive, professional attitude.Provide menu recommendations and answer any questions guests may have about the menu.Serve meals and beverages, ensuring proper presentation and accuracy of orders.Maintain cleanliness of tables and dining areas, assisting with resetting tables for new guests.Collaborate with kitchen staff and other servers to ensure a smooth and efficient dining experience. We’re Looking For: • Excellent customer service skills and a friendly, outgoing attitude.• Ability to work in a fast-paced environment while maintaining attention to detail.• Strong communication skills and the ability to multitask.• Ability to stand for extended periods and perform physically demanding tasks such as carrying trays of food and beverages.• Previous experience as a server or in the food and beverage industry is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person’s perspective and wellbeing. ¿Te apasiona brindar un excelente servicio al cliente y crear experiencias gastronómicas memorables para los huéspedes? ¿Disfrutas trabajar en un entorno dinámico y orientado al trabajo en equipo? Estamos buscando un Mesero amigable y profesional para unirse a nuestro equipo de alimentos y bebidas, sirviendo comidas y bebidas a los huéspedes y visitantes del hotel. Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento : Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados : Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios para todos los empleados: • Vacaciones pagadas, días por enfermedad, duelo y jurado• Días festivos pagados a tiempo y medio cuando se trabajen• Descuentos en habitaciones de hotel al viajar• Bonos por referir nuevos empleados• Tiempo libre pagado para hacer voluntariado en tu comunidad• Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: • Planes de salud, dental y visión accesibles para ti y tu familia• Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización• Opciones de planes de gasto flexible• Planes de jubilación 401(k) con contribución de la empresa Lo que harás: • Recibir a los huéspedes, tomar pedidos de alimentos y bebidas, y asegurar un servicio oportuno con una actitud positiva y profesional.• Ofrecer recomendaciones del menú y responder cualquier pregunta que los huéspedes puedan tener sobre el menú.• Servir comidas y bebidas, asegurando una presentación adecuada y la precisión de los pedidos.• Mantener la limpieza de las mesas y áreas de comedor, ayudando a reorganizar las mesas para nuevos huéspedes.• Colaborar con el personal de cocina y otros meseros para asegurar una experiencia gastronómica fluida y eficiente. Lo que buscamos: • Excelentes habilidades de servicio al cliente y una actitud amigable y extrovertida.• Capacidad para trabajar en un entorno dinámico manteniendo atención a los detalles.• Fuertes habilidades de comunicación y capacidad para realizar múltiples tareas a la vez.• Capacidad para estar de pie durante largos períodos y realizar tareas físicamente exigentes, como llevar bandejas de comida y bebidas.• Experiencia previa como mesero o en la industria de alimentos y bebidas es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Posted 30+ days ago

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Homewood Suites Dallas CentralDallas, Texas

$17 - $19 / hour

Job Summary: We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff. Compensation: $17 - $19 Essential Responsibilities: Address guest and staff maintenance concerns promptly. Perform routine inspections of equipment, lights, and common areas. Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs. Walk the property and parking lot to check for maintenance needs and cleanliness. Assist with pool area maintenance and housekeeping deep cleaning tasks as needed. Monitor and update maintenance logs to ensure timely completion of repairs. Maintain positive communication with the front desk, housekeeping, and management teams. Follow company safety and security protocols. Qualifications: Minimum of 2 years of maintenance or related experience. Proficiency with hand and power tools. Strong problem-solving and time-management skills. Ability to work independently with minimal supervision. Clear and professional communication skills. Physical Requirements: Ability to stand, walk, bend, and lift over 50 pounds regularly. Comfortable working under high pressure or in emergencies.

Posted 4 days ago

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South Sioux City Marriott RiverfrontSouth Sioux City, Nebraska
Job Summary : The Hotel Room Inspector is responsible for maintaining clean and attractive guestrooms while also providing courteous, and efficient service to all guests. The qualified candidate will inspect and evaluate the quality of room cleanliness and report unfavorable findings for corrections to ensure rooms meet brand standards. Responsibilities Inspect rooms cleaned by housekeeping staff for cleanliness and record room status on work assignment sheets Assist in preparing rooms for guest arrivals and respond to special guest requests when needed Report lost and found articles and maintenance problems to a supervisor Assist housekeeping when needed Knowledgeable on Marriott Brand Standards or willing to learn Report any inconsistencies to team members to correct Assist in quarterly inventory Other duties as assigned Qualifications Prior experience in hotel housekeeping or quality assurance preferred Strong attention to detail Professional appearance (uniform will be provided) Ability to work independently and in collaboration with a team Previous customer service experience Must be able to lift up to 25lbs Must be able to stand and walk for long periods Ability and flexibility to work weekends and holidays Benefits Medical, Dental and Vision Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Hotel Room Discounts Meal Discounts Ongoing Training and Career Development We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 6 days ago

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Courtyard CollegevilleCollegeville, Pennsylvania

$19+ / hour

The Maintenance Worker assists in maintaining the hotel’s physical structure, ensuring it remains in excellent condition. We are currently seeking a highly motivated maintenance technician to join our team at the Courtyard by Marriott in Collegeville, PA. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities. EMPLOYMENT TYPE: Full-time, 2nd shift- Tuesday–Saturday 12:30 pm–9:00 pm (Includes a 30-Minute dinner break). PAY RATE: Starting at $19.00/hour TRANSPORTATION: Please note that public transportation (SEPTA) has a limited transportation schedule during the ending hours and on weekends. Other means of transportation will be required for this position. Benefits Insurance (health, dental, vision, etc) Paid time off (vacation, sick leave, holiday pay) 401K retirement plan DailyPay: access your earned wages when needed Special team member hotel rates for travel enthusiasts Responsibilities Performing routine maintenance tasks and repairs Inspecting and troubleshooting equipment and systems Ensuring safety and cleanliness of working areas Assisting with special projects as assigned Requirements Prior experience in maintenance work Basic knowledge of electrical, plumbing, and HVAC systems Ability to work independently and in a team environment Strong problem-solving skills Valid Driver's license with no major violations within the last 5 years Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 2 days ago

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Destination KnotDallas, Texas

$30,000 - $65,000 / year

Job Title: Remote Hotel Booking Coordinator Destination Knot is a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories. Position Overview: We are seeking an organized, personable, and service-driven Remote Hotel Booking Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment. Key Responsibilities: Consult with clients to understand their vacation preferences, travel dates, and budget Recommend all-inclusive resorts that best match client needs and expectations Research resort options, amenities, and promotions using approved booking tools Coordinate and manage reservations, ensuring accuracy and timely communication Assist with special requests, itinerary changes, and follow-up support Maintain accurate client records and manage booking documentation Stay updated on popular resort destinations, seasonal promotions, and hospitality trends Qualifications: Previous experience in hospitality, booking coordination, or customer service is a plus Strong communication and relationship-building skills Detail-oriented with the ability to manage multiple client needs simultaneously Tech-savvy and comfortable using booking platforms and digital tools Self-motivated and dependable with the ability to work independently in a remote setting Must be 18 years or older with access to a computer and stable internet connection Passion for vacation planning and delivering exceptional service What We Offer: Fully remote work flexibility Ongoing training and professional development Access to industry tools, resources, and resort networks Incentive opportunities based on performance Supportive team culture and growth potential Travel perks and destination learning experiences Work Environment: This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care. $30,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 1 week ago

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Urbana Country ClubUrbana, IL
Urbana Country Club is where timeless hospitality meets bold innovation. We're looking for passionate and dedicated professionals to join our team as we continue to redefine private club and resort experiences in the Midwest. Our team is built on a foundation of respect, inclusion, and excellence. We’re proud to create a workplace where individuals are valued, supported, and empowered to grow. If you're committed to gracious service, exceptional standards, and being part of something extraordinary—we want to meet you. In recent years, we've launched a luxury resort facility with a full-service spa, state-of-the-art fitness center, and guest suites. In Spring 2025, we debuted a championship golf course designed to rival the best in the country. And we're just getting started. Join us as we shape the future of modern leisure—one experience at a time. Requirements The On-Call Hotel Breakfast server provides exceptional, personalized service by delivering food and beverage orders directly to guest rooms or suites. This role requires a strong focus on hospitality, attention to detail, and the ability to create a warm, memorable dining experience in the comfort of the guest’s space. As an on-call position, shifts are assigned based on business needs, often during peak periods, weekends, holidays, and special events. Typical shifts are 6:00 AM to 11:00 AM. Essential Duties and Responsibilities Promptly deliver in-room dining orders according to established service standards and presentation guidelines. Greet guests warmly, using their name when possible, and provide a brief description of menu items and accompaniments. Set up in-room dining tables/trays professionally, ensuring correct presentation of food, beverages, and condiments. Maintain knowledge of the current menu, daily specials, wine list, and promotional offerings. Accurately record and relay special requests or dietary needs to the kitchen. Ensure timely pick-up of trays, carts, and used service ware from guest rooms and corridors. Handle all food and beverage transactions in accordance with cash handling and point-of-sale procedures. Communicate any guest feedback or service opportunities to management promptly. Maintain cleanliness and organization of the in-room dining area, pantry, and equipment. Follow all health, safety, and sanitation standards. Assist with other food & beverage service needs during off-peak hours when directed Education & Experience Previous food & beverage or hospitality experience preferred, ideally in a luxury hotel, resort, or private club. Knowledge of proper food handling, wine service, and fine dining etiquette is a plus. Schedule & Availability On-call position; shifts assigned based on operational needs. Must have flexible availability, including evenings, weekends, and holidays. Benefits Pay: $16-$20 per hour Uniforms provided

Posted 30+ days ago

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Marvin Love and AssociatesOrlando, FL

$80,000 - $95,000 / year

Job Title: Executive Sous Chef Location: Marriott Hotel, Alabama About Us: Join us at the prestigious Marriott Hotel, where we aim to provide exceptional hospitality and culinary experiences. As part of a global brand known for excellence, you will work in a vibrant environment where teamwork and innovation are highly valued. Job Summary: The Executive Sous Chef will support the Executive Chef in managing kitchen operations and ensuring that our guests enjoy high-quality dining experiences. This position requires strong culinary skills, leadership abilities, and a commitment to delivering exceptional food and service. The Executive Sous Chef plays a vital role in menu planning, food preparation, and kitchen staff management while maintaining the highest standards in food quality, safety, and presentation. Responsibilities: Assist the Executive Chef in overseeing daily kitchen operations, including food production, presentation, and service. Lead the kitchen team by example, fostering a positive and productive work environment. Ensure consistent preparation and presentation of all menu items in accordance with hotel standards. Manage food costs and inventory levels while minimizing waste. Assist in menu development, including seasonal offerings and special events. Train, mentor, and evaluate kitchen staff to enhance their culinary skills and knowledge. Monitor kitchen operations to ensure compliance with health and safety regulations. Collaborate with the Executive Chef on staff scheduling, budgeting, and culinary initiatives. Requirements Requirements: Proven experience as a Sous Chef, preferably in a hotel or high-volume dining establishment. Culinary degree or equivalent professional certification preferred. Strong knowledge of food preparation techniques, cooking methods, and safety guidelines. Excellent leadership and communication skills with the ability to motivate a diverse team. Creative mindset with a passion for culinary innovation and excellence. Proficiency in menu planning, cost control, and inventory management. Ability to work in a fast-paced environment, multitask, and prioritize effectively. Availability to work flexible hours as needed. Benefits Compensation & Benefits: Base salary of $80,000–$95,000 10% annual bonus potential 5,000 relocation assistance Strong company culture with growth potential Private Health Insurance Paid Time Off Training & Development

Posted 30+ days ago

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Lafrance HospitalityMarshfield, MA

$18 - $19 / hour

Join us at Hampton Inn, Plymouth, MA. We are looking to add to our team! Come join us as a Part-Time Hotel Night Auditor . As a Night Auditor, you will play a vital role in the smooth operation of our hotel during the overnight hours . You will be responsible for working the front desk and performing daily closing procedures, including some accounting functions. Beyond the accounting responsibilities, you will also have the incredible opportunity to provide our valued guests with exceptional service, ensuring their stay is nothing short of extraordinary. Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500! Shift: OVERNIGHTS- 11PM-7AM - Saturday and Sunday Pay:$18-$19 Per Hour keywords: overnights, hotel night auditor, audit shift, hotel overnights Requirements Basic computer navigation functions necessary Basic understanding of math required M3 Accounting knowledge- a plus but not a requirement Must be able to work alone Must be able to work OVERNIGHT Benefits 401K Matching Brand Wide Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training

Posted 5 days ago

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Marvin Love and AssociatesAustin, TX

$90,000 - $95,000 / year

Hotel Executive Chef – Iowa Are you a dedicated and dynamic Executive Chef ready to take the culinary reins at a full-service branded hotel in Iowa? We’re seeking someone who is not only hands-on but also passionate about creating culinary masterpieces. This is a fantastic opportunity for a talented chef who excels in a fast-paced environment and is eager to foster a thriving kitchen culture from the ground up. In this role, you will manage every element of kitchen operations, from crafting innovative menus and overseeing food costs to training your team and executing exceptional banquets. The position encompasses a vibrant mix of restaurant and banquet services, making versatility and a steadfast commitment to excellence essential. What We Offer: Salary: $90,000 – $95,000 10% annual bonus $5,000 relocation package 30 days of temporary housing to ease your transition We’re in search of an individual who embodies not only culinary expertise but also leadership, hospitality, and the ability to inspire those around them. If you’re prepared to lead with both creativity and a sense of responsibility, we can’t wait to hear from you! Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Training & Development Paid Time Off (Vacation, Sick & Public Holidays) Salary: $90,000 Bonus 10%

Posted 30+ days ago

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Hilton WorldwideCoronado, CA

$18 - $22 / hour

The iconic Hotel del Coronado is looking for an Administrative Assistant to join the Food & Beverage team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The hourly rate is $18/hr - $22/hr and is based on applicable and specialized experience and location. As the Administrative Assistant for the Banquet Department, you will provide essential administrative and operational support to ensure the seamless coordination of luxury events and functions within the hotel. This role is pivotal in supporting the Banquet leadership team with scheduling, communication, documentation, and guest service coordination. The ideal candidate will demonstrate impeccable professionalism, attention to detail, and a passion for delivering five-star service in a fast-paced, dynamic environment. Position Summary: Provide administrative and clerical support to the Director of Banquets and Banquet Management team. Coordinate internal and external communications between departments such as Catering, Culinary, Sales, and Events to ensure flawless execution of functions. Maintain banquet event orders (BEOs), banquet schedules, and department files with precision and confidentiality. Assist with preparation and distribution of event materials, reports, and communication logs. Support scheduling, payroll tracking, and timekeeping for banquet team members. Manage office supplies, uniforms, and inventory related to banquet operations. Handle guest correspondence, vendor communication, and follow-up as directed. Assist with onboarding, training schedules, and administrative tasks for new team members. Coordinate meeting logistics, prepare agendas, and record minutes for departmental meetings. Maintain an organized and professional office environment that reflects the hotel's luxury brand standards. Support leadership with special projects, event tracking, and data entry as needed. Other duties as assigned. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment.

Posted 2 weeks ago

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CSM CorporationNatick, MA

$20 - $22 / hour

Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Drives carts, bobcats, and ice surfacing machines. Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to CSM attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record. Rate: $20 - $22 per hour Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.

Posted 4 weeks ago

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Towne Park Ltd.Saint Pete Beach, FL

$11 - $12 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10.98 plus a shift differential of $5.02 per hour plus $3-$12 per hour in tips. Work Schedule: The work schedule for this position is overnight. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 weeks ago

Hilton Worldwide logo
Hilton WorldwideSan Diego, CA

$24+ / hour

The DoubleTree by Hilton San Diego Mission Valley is looking for their next talented Engineer (Temporary). We're five minutes from Fashion Valley Mall and Mission Valley's trendy dining center. Find San Diego's top attractions, such as the zoo, Balboa Park, Old Town, and SeaWorld, in a fifteen-minute drive or less. Gaslamp Quarter and pristine beaches are twenty minutes away. An Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Schedule: Availability from 10a-11:30p required, including weekends and holidays. Wage: $23.65 per hour The ideal candidate will possess: 2 years of previous engineering experience Hotel experience a plus Customer focused attitude Flexible availability What will I be doing? As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry Conduct inspections for preventive maintenance needs Record and report completed repairs and items that require further attention What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Posted 2 weeks ago

PM Hotel Group logo
PM Hotel GroupWilmington, DE
About Le Cavalier at HOTEL DU PONT Le Cavalier is the signature restaurant at HOTEL DU PONT, bringing a fresh and vibrant take on French brasserie dining to the heart of Wilmington. Known for its bold flavors, warm hospitality, and stylish design, Le Cavalier blends timeless technique with a modern, seasonal approach to food and drink. Led by an award-winning culinary team, the restaurant offers breakfast, lunch, dinner, and weekend brunch, featuring locally sourced ingredients and an inventive beverage program. Whether it's a power lunch, celebratory dinner, or leisurely Sunday brunch, Le Cavalier delivers thoughtful service and memorable moments in a setting that is both elegant and approachable. For those joining the food and beverage team, Le Cavalier provides the opportunity to work in a dynamic, fast-paced environment that values excellence, creativity, and teamwork. From the front of house to the kitchen, every role plays a vital part in upholding the standards of service and hospitality that define the HOTEL DU PONT legacy. What You'll Do Prepare classic and signature cocktails with consistency and care Maintain bar setup, cleanliness, and inventory throughout each shift Engage guests with warm, attentive service and menu knowledge Work closely with servers and the kitchen to ensure smooth service flow Follow all health and safety regulations, including proper handling of alcohol Who You Are Experienced behind the bar with strong mixology and spirits knowledge Genuine and guest-focused, with a natural sense of hospitality Composed and efficient in high-volume, high-touch environments Curious about new flavors, techniques, and industry trends Reliable, team-oriented, and ready to make each shift memorable Why You're Here You understand that bartending is about more than pouring drinks-it's about creating atmosphere, building relationships, and setting the tone for the guest experience. At HOTEL DU PONT, you'll be part of a team that delivers service with pride, precision, and personality. Craft experiences. Serve stories. Be part of a legacy

Posted 1 week ago

PM Hotel Group logo
PM Hotel GroupWilmington, DE
What You'll Do Refresh guest rooms during evening service Prepare beds with turndown linens and amenities Replenish towels, water, and guest supplies Maintain cleanliness and organization in assigned areas Report maintenance issues and guest needs promptly Assist housekeeping leadership with evening tasks Who You Are Detail-oriented with pride in presentation and service Warm, professional, and respectful of guest privacy Able to work independently and manage time well Physically able to stand, bend, and lift throughout shift Evening, weekend, and holiday availability required Why You're Here You understand that luxury is found in the details. Your care and attention create a peaceful, polished environment that elevates each guest's stay at HOTEL DU PONT.

Posted 3 days ago

Buffalo Lodging Associates logo
Buffalo Lodging AssociatesLatham, NY

$80,000 - $90,000 / year

Location: TownePlace Suites by Marriott Latham-Albany Airport - 5 Forts Ferry Road, Albany, New York 12110 We are currently looking for an experienced General Manager to lead our Team! TownePlace Suites Latham-Albany Airport is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. General Summary: Responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit. Ensure superior service is provided to all guests and product quality standards are met. Principal Responsibilities: Oversee the facility operations including guest services, housekeeping, maintenance, sales, food and beverage and human resources. Foster a positive, cooperative work environment between staff and management. Directly supervises employees in all departments. Carries out supervisory responsibilities in accordance with company policies and applicable law. Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems. Job Duties: Identifies and resolves problems in a timely manner. Develop alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment. Maximize Customer Service and manage a high Brand Guest Service Score. Respond and resolve all guest complaints timely and appropriately. Manages difficult or emotional customer situations. Responds promptly to customer needs, requests for service and assistance. Responds promptly to all customer brand and 3rd party online hotel reviews and surveys. Demonstrates group presentation skills. Speak clearly and persuasively in positive or negative situations. Write clearly and have the ability to read and interpret written information. Communicates change effectively. Conducts regular meetings with staff and managers to collaborate, communicate goals, initiatives and results. Exhibits objectivity and openness to the views of others and contributes to building a positive team spirit. Upholds organizational values, treats people with respect and promotes a harassment free environment. Assists in achieving BLA minimum scoring standard on all Brand Quality Assurance inspections. Inspect rooms and public areas for cleanliness and preventative maintenance upkeep. Aligns work with strategic goals, looking for ways to improve and promote quality while demonstrating accuracy and thoroughness. Strives to increase productivity. Delegates work assignments, sets expectations and monitors delegated activities. Asks for and offers help when needed. Ensures each employee completes orientation and required brand training. Assists General Manager in ensuring employee performance reviews are performed timely and in accordance with BLA standards. Ensure proper and timely execution of all employees related documentation (i.e., new hire paperwork, separation reporting, status changes, benefits documentation, etc.). Maintains effective employee relations programs within the hotel. Provides regular performance feedback to all employees. Manages difficult or emotional employee situations. Develops subordinates' skills and encourages growth. Ensure State and Federal Labor postings are current. Ensure all internal BLA communication is posted as required. Adheres to all policies and procedures required by Buffalo Lodgings internal audit system. Maintains confidentiality. Enforces compliance's with Standard Operating Procedures, Policies and PIPs. Must achieve occupancy and rate index as outlined by Buffalo Lodging. Achieve or exceed occupancy, rate and RevPar as outlined in property budget. Leads and directs sales efforts of hotel. Maintain CPOR in all departments as driven by budget. Understands business implications of decisions, aligns work with strategic goals. Accurately forecast occupancy changes based on the changing market conditions. Orders supplies and goods for front office, snack shop, monthly luncheons. Takes inventories of front office and shop supplies. Plan employee appreciation events and recognize team members for achievements and milestones. Maintains accurate records including cash logs, shuttle logs, property walks, and all other logs as required. Upload any necessary documents to SharePoint, including any end of month reporting. Observes safety and security procedures; reports potentially unsafe conditions; Uses equipment and materials properly. Maintains confidentiality with all guest information and any hotel information necessary. Recognizes and acknowledges guests enrolled in brand loyalty program and encourages new guests to enroll. Manages 3rd Party and Group Bookings. Follows instructions, responds to management direction; completes tasks on time or notifies the appropriate person with an alternate plan. Responsible for any other tasks requested by management. Qualifications: A Bachelor's degree (B.A) from a four year college or university; or two to four years related management or comparable experience is strongly preferred. At least one year of housekeeping experience preferred. Familiarity with analyzing profit and loss statements and other financial data is essential. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have valid drivers license, and acceptable driving history subject to company approval. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop, kneel, crouch or crawl and taste or smell. The employee must regularly lift and or move up to 25lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Salary Range: $80K-90K Disclaimer: The above is intended to describe the general contents of, and requirements for, the performance of this job. It is no to be construed as an exhaustive statement of duties, responsibilities or requirements. A GROWING HOTEL MANAGEMENT COMPANY - COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: Weekly pay Paid vacation, sick days and holidays Medical, dental, vision insurance 401K Retirement plan with company match Travel discounts on our branded properties Career growth opportunities

Posted 30+ days ago

Blue Sky Hospitality Solutions logo
Blue Sky Hospitality SolutionsPhiladelphia, PA
Overview: We are seeking a dependable, detail-oriented Night Auditor to join our Front Office team at the Warwick at Rittenhouse Square, a new addition to the Marriott family of hotels. The ideal candidate is both service-driven and financially accurate — someone who takes pride in ensuring the integrity of the hotel's daily operations while maintaining a welcoming presence overnight. Key Responsibilities: * Greet and assist late-arriving guests with warmth and professionalism, providing seamless check-in and check-out experiences. * Accurately post/route charges; reconcile daily transactions, provide room charge reports to partnering outlets. * Review and verify revenue and inventory reports, ensuring all entries and adjustments are properly recorded before morning distribution. * Prepare, review, annotate and submit a daily audit pack to hotel and above-property management and accounting teams. * Collaborate with all departments to maintain property security, guest safety, protection of information and request fulfillment during overnight hours. * Handle all guest inquiries and service requests promptly and effectively. * Communicate any discrepancies, unusual activity, or guest issues to management via the night log and shift report. Qualifications: * Previous hotel front desk, night audit, or accounting experience preferred; knowledge of Lightspeed PMS system strongly desired. * Strong numerical accuracy and attention to detail. * Ability to work independently with a complex computer system and make sound decisions under pressure. * Excellent communication and customer service skills. * Availability to work overnight hours, weekends, and holidays. Ideal Candidate Attributes: * Reliable, calm under pressure, and self-motivated. * Balances guest service with back-office precision. * Understands the importance of accurate financial reporting and operational integrity. * Treats each guest interaction as an opportunity to elevate the hotel's reputation. Physical Demands * Some lifting may be required. This position may require 75%+ or more of time on their feet. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Posted 30+ days ago

Blue Sky Hospitality Solutions logo
Blue Sky Hospitality SolutionsWilliamsburg, VA
A Hotel Security Guard is responsible for ensuring a safe and secure environment for guests, employees, and hotel property by patrolling the premises, and responding to incidents and emergencies. Key Responsibilities and Duties include: Patrolling and Monitoring: Conduct regular inspection rounds of the entire hotel property, including public areas, guest floors, and perimeter, to detect and deter any suspicious activity, theft, or vandalism. Access Control: Monitor and control access points, ensuring that only authorized guests, staff, and visitors enter restricted areas. This may involve verifying identity and enforcing parking regulations. Surveillance: Monitor life/safety systems Incident Response: Respond quickly and effectively to all reported disturbances, emergencies (such as fire or health crises), and security incidents, assisting with evacuation procedures if necessary. Guest and Staff Assistance: Provide a welcoming environment and assist guests and staff with their needs, giving directions, answering questions, and offering a sense of comfort and well-being through a visible presence. Conflict Resolution: Utilize strong interpersonal and conflict management skills to de-escalate tense situations and address guest complaints or concerns calmly and professionally. Documentation and Reporting: Maintain detailed and accurate logs and write comprehensive reports on all observations, incidents, occurrences, and surveillance activities during each shift. Enforcing Hotel Policies: Ensure all individuals on the property adhere to hotel rules, policies, and regulations, informing violators of procedures when necessary. Collaboration: Work with hotel management, other departments (like housekeeping and front desk), local law enforcement, and emergency services during investigations or emergency situations. Qualifications and Skills Experience: Previous experience in a security role, law enforcement, or military service is required. Hotel or hospitality security experience is a plus. Education: A high school diploma or GED is the minimum educational requirement. Skills: Excellent communication (verbal and written) and interpersonal skills. Strong observational and problem-solving abilities. Ability to remain calm and make sound decisions under pressure. Basic computer skills for report writing and monitoring systems. Integrity, professionalism, and a detail-oriented nature. Physical Requirements: The role can be physically demanding, requiring the ability to stand and walk for extended periods, climb stairs, lift or move objects (often up to 50 pounds or more), and potentially physically restrain individuals if necessary. The guard must also be flexible to work various shifts, including nights, weekends, and holidays.

Posted 6 days ago

Blue Sky Hospitality Solutions logo
Blue Sky Hospitality SolutionsPhiladelphia, PA
Job Title: Front Office Manager Location: Warwick Rittenhouse Square, A Marriott Bonvoy Hotel – Philadelphia, PA Position Summary The Front Office Manager oversees the daily operations of the front desk, guest services, and bell/valet functions to ensure a seamless and welcoming guest experience. This role requires strong leadership, operational excellence, and a guest-first mindset aligned with Marriott Bonvoy service standards. The Front Office Manager partners with hotel leadership to drive guest satisfaction, employee engagement, and financial performance. Key Responsibilities Guest Service & Operations Oversee front desk, bell/valet, and guest services operations to ensure smooth check-in/check-out and service delivery. Resolve guest concerns and complaints promptly and professionally, ensuring service recovery that aligns with Marriott Bonvoy standards. Monitor guest satisfaction scores and implement initiatives to improve the guest experience. Ensure all associates deliver a consistent, warm, and professional guest interaction in line with brand values. Leadership & Team Development Recruit, train, schedule, and supervise front office associates. Provide ongoing coaching and performance feedback to build a motivated, service-oriented team. Foster a culture of teamwork, accountability, and empowerment. Conduct daily stand-up meetings to communicate priorities, arrivals, VIPs, and group needs. Financial & Administrative Manage departmental budgets, payroll, and labor productivity in line with hotel financial goals. Monitor room revenue, upselling initiatives, and front office sales opportunities. Ensure accurate cash handling, credit procedures, and compliance with all financial controls. Review daily reports, occupancy forecasts, and collaborate with Revenue Management and Sales to maximize performance. Compliance & Standards Maintain compliance with Marriott brand standards, company policies, and local/state regulations. Ensure adherence to safety, security, and emergency procedures. Maintain clean, organized, and welcoming front-of-house areas. Qualifications Bachelor's degree in Hospitality Management or related field preferred. 3–5 years of progressive front office or guest services leadership experience, preferably within Marriott or other full-service/luxury hotel brands. Proven ability to lead teams in a fast-paced, guest-centric environment. Strong problem-solving, communication, and interpersonal skills. Knowledge of Marriott systems (FOSSE, MARSHA, Opera, Lightspeed, etc.) preferred. Ability to work a flexible schedule including evenings, weekends, and holidays. Physical Requirements Ability to stand for extended periods. Ability to move, lift, carry, push, pull, and place objects weighing up to 25 lbs.

Posted 3 weeks ago

D logo

Work From Home | Hotel Reservations | Customer Service

Destination KnotSan Diego, California

$45,000 - $65,000 / year

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Job Description

Job Title: Work From Home – Hotel Reservations – Customer Service
Company: Destination Knot
Job Type: Flexible Schedule | Remote Work
About Destination Knot:
Destination Knot is a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips. We pride ourselves on excellent customer service and helping travelers turn their dream vacations into reality.
Position Overview:
Destination Knot is seeking enthusiastic and customer-focused individuals to join our team as Hotel Reservations Customer Service
Representatives. In this remote role, you’ll assist clients in exploring hotel options, answering questions, and handling reservations to ensure seamless travel planning.
This position is perfect for those who enjoy working with people, love the travel industry, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided.
Key Responsibilities:
Assist clients in researching and booking hotel accommodations
Provide accurate information about hotel options, pricing, and amenities
Respond promptly and professionally to client inquiries via phone, email, or online messaging
Maintain accurate records of client interactions, preferences, and reservations
Collaborate with other team members to ensure excellent service delivery
Stay current on travel trends, hotel offerings, and industry updates
Participate in virtual team meetings and training sessions
Requirements:
Excellent communication and customer service skills
Friendly, professional demeanor and strong attention to detail
Ability to work independently and manage tasks effectively
Basic computer skills and reliable internet connection
Interest in travel and helping clients plan exceptional hotel stays
Previous experience in customer service, hospitality, or sales is a plus but not required
What We Offer:
Flexible, remote work environment
Full training and access to booking tools and industry resources
Supportive team culture and mentorship
Income-earning possibilities based on performance
Access to exclusive travel discounts and industry perks
Opportunities for personal and professional development
Ready to help clients book the perfect stay?
Apply today and start your journey with Destination Knot!
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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