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👑 Ready to Run the Show at the Front Desk? We’re not your typical hotel — and this isn’t your typical supervisor role. At Moxy Memphis , we live boldly, play hard, and never take ourselves too seriously. But we DO take our guest experience seriously — and that’s where YOU come in. We’re on the hunt for a Front Desk Supervisor who thrives in high-energy environments, knows how to lead with style, and can juggle check-ins, vibes, and team motivation like a boss. 🎯 What You’ll Do Lead our front desk crew with confidence, charisma, and accountability Deliver top-notch, no-fluff service that makes guests say, “Damn, that was easy (and fun)” Manage daily shift operations, ensuring everything runs smoother than our cocktails Train, coach, and inspire team members to be the best version of themselves Step in to resolve guest issues like a total pro — cool, calm, and collected Keep the lobby energized, the team engaged, and the vibes flowing Monitor inventory, handle reports, assist with scheduling, and own the details 🌟 You’re the Perfect Fit If You: Have 1-2 years of hotel front desk leadership or supervisory experience (bonus points for Marriott knowledge) Can lead a team with confidence , fairness, and a good dose of fun Know how to problem-solve without losing your cool Speak fluent guest: warm, witty, and always on point Are tech-savvy and organized, with an eye for detail Thrive in a fast-paced, ever-changing environment Are ready to set the tone and raise the bar 🎉 What’s in It for You? A chance to be part of one of downtown Memphis’ coolest hotels Growth opportunities within a hotel brand that’s all about breaking the mold A supportive team culture that values personality as much as professionalism Competitive pay, bonuses, employee perks, and discounts across the Marriott portfolio A front-row seat to the heartbeat of the hotel — no two days are the same Own the lobby. Lead the team. Create unforgettable first (and lasting) impressions. Apply today and help us bring the Moxy energy to every check-in, every guest, every shift. EEOC Statement: Moxy Vanderbilt Hillsboro Village is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corp fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.

AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country’s top students through its online school, in-person academies, textbooks, and online learning systems. AoPS Academy offers unique problem solving curriculum at its in-person locations across the country as well as through the virtual campus . As part-time front desk staff at our location in Northbrook , you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly. This is an in-person, part-time position at our Northbrook, IL campus. Front Desk hours are weekday afternoons/evenings and weekends during the academic year with Monday through Friday day shifts available during the summer. Job Responsibilities: Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member Manage and respond to customer inquiries both by phone and email Maintain multiple calendars, schedule meetings and ensure everything is up-to-date Use internal database to generate reports and lists Data entry Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups Organize and prepare classroom and office supplies Supervise students between classes Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area Participate in occasional outreach/in-reach opportunities Other duties as assigned Required / Preferred Knowledge, Skills, and Abilities: Experience confidently interacting with families and students (elementary through high school) Strong organizational and computer skills Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage Establish and maintain positive, effective working relationships with students, parents, staff, and the general public Ability to work both independently and collaboratively Maintain flexibility to effectively solve problems under pressure Administrative and/or customer service experience Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.) Motivated to learn new technologies Maintain customer confidentiality Excited about our mission of motivating high-performing students Comfortable with basic first aid; training will be provided Lift up to 25lbs Compensation and Benefits: $20/hour Paid Sick Leave 401K retirement plan with company match Employee discount on AoPS Academy classes, AoPS Online, and Beast Academy Online yearly subscriptions. Note that discounts for courses and online subscriptions only apply to active employees and children/dependents of the employee. Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.

TITLE: Joy Creator (guest service) LOCATION: 7339 W. Sand Lake Rd. Suite 418 Orlando FL 32819 Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise. Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration. Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant’s Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s accounts upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent must to expand their skill sets and work in a fast-paced environment with new challenges daily. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. The ability to be flexible with shifts is a must. We are a hotel so when others are off we are busy, and should be able to work Holidays and weekends when needed. We are a 100% employee-owned company and benefits available include: Medical, Dental, Vision, and 401k. Additional perks include opportunities for advancement, employee discounts on hotel stays, and a daily meal plan! About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. The Night Auditor plays integral role in our operation as a business open 24/7. The Night Auditor represents the hotel overnight and is charged with ensuring the hotel is ready for the following morning. You will be focused on optimizing each guest's experience by living out our company purpose of "hospitality from our family to yours". Benefits for full-time associates 2 weeks of vacation pay your first year 4 sick days/year 2 hours paid volunteer time/month Holiday pay Medical, dental, and vision insurance plan options Short term disability, long term disability, and life insurance plan options 401k retirement plan Discounts on hotel rooms worldwide Direct deposit payroll Responsibilities Perform the functions of the front desk including processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Reconcile all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. Set wake up calls in an efficient, warm and friendly manner. Answer all incoming phones in three or less rings. Create, confirm, and make changes to reservations for guests. Review account and charges and payment information with guests during the checkout process. Answer inquiries pertaining to hotel amenities and facilities Serve as a local area expert offering recommendations or information on local shopping, dining, entertainment, and travel directions. Log and resolve all guest comments or complaints to ensure all guests leave our hotels 100% satisfied. Complete all required tasks and reports on the shift checklist. Maintain the shift pass on log accurately to ensure proper communication between shifts is maintained. Complete and log call-backs to guests who have checked in to ensure satisfaction with the room. Creates works orders for maintenance using our work order tracking system. Maintain the cleanliness and organization of the hotel lobby and front desk area. Greet each guest that you encounter during your shift with a friendly smile. Ensures uniform and personal appearance are clean and professional. Follow hotel procedures for reporting and turning in lost and found articles. Coordinate with other departments as necessary to resolve service requests or problems. Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Qualifications Excellent verbal and written communication skills. Must have proficient computer and keyboard skills. Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests. Must be able to stand for an extended period of time as 90-100% of the shift is standing. Make decisions based on your own judgment and company policy. Follow instructions without close supervision. Occasional carrying and lifting of items up to 15 pounds. Must be available to work an overnight schedule. Ability to work a flexible schedule to include weekends and holidays. *Employment is conditional on candidate's successful completion of pre-hire drug and background screening* Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Looking to join a great team? Look no further than Residence Inn Dupont Circle! Are you looking for an exciting opportunity to work in one of Washington, DC's most exclusive and upscale districts? The newly renovated Residence Inn Dupont Circle offers a dynamic and rewarding work environment right in the heart of downtown. Located just two blocks from the Dupont Circle Metro (red line), our hotel is conveniently close to U.S. government buildings, corporations, embassies, the World Bank, universities, tourist attractions, restaurants, and associations. At Residence Inn Dupont Circle, we pride ourselves on providing exceptional service and extensive amenities that set us apart from ordinary downtown DC hotels. Our spacious and renovated hotel suites offer all the comforts of home, including separate sleep and work areas and a full kitchen. Employees can enjoy a supportive and collaborative work atmosphere, where every team member plays a crucial role in delivering an unmatched guest experience. Income (Night) Auditor Salary Range $18.00 - $19.00 per hour Position Summary: Our Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during nighttime hours. This position is responsible for auditing, balancing, and consolidating departmental ledger accounts, preparing various hotel operating reports, and handling the requests and transactions of hotel guests. The Night Auditor ensures that all financial transactions are accurately recorded and reconciled, providing essential support to the hotel's financial operations. Additionally, this role involves providing exceptional guest service, addressing inquiries, and resolving issues to enhance the overall guest experience. Essential Functions: Post all daily room and outstanding charges. Balance all revenue totals of cash and credits against revenue report. Verify and prepare registration cards for arriving guests. Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff. Take, modify, and cancel guest reservations. Check in/out guests according to hotel and/or brand standards. Address inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guest special requests. Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds. Provide information and assistance to guests regarding the hotel and local surroundings. Create and/or print the required reports. Verify each front desk shift’s transactions. Finalize transactions completed during the day, including completing a daily income report and daily F&B Revenue Report. Maintain cleanliness and organization of the Front Office area. Perform cashier duties, cash travelers’ checks, and post phone charges and other miscellaneous charges to guest accounts. Follow in-house procedures to help ensure the security of guests and employees. Be knowledgeable about hotel emergency procedures. Additional Responsibilities: The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work. Employees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook. Education and Experience: Previous hotel experience preferred. Previous hotel front desk experience preferred Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality! At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members (for FT and PT Associates) 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you! Discounts with our Crescent managed properties in North America for you & your family members Marriott Employee Room Rate Discount Program Here is what you will be doing each day: Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Required Skills and Abilities: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. What we require: As a Front Office Team Member, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Executes guest reservation, check-in, checkout, and payment and service procedures as outlined in brand training materials and in compliance with brand quality assurance standards. Maintain high standards of personal appearance and grooming which includes, wearing the proper uniform and name tag when working. Ensures front desk and office (including files) are maintained in a clean and organized manner. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary. Maintains proper control over keys, safe deposits, and all company and guest property and confidential information. Other duties as assigned supporting guest satisfaction. Please note that this job description is not an exclusive or exhaustive list of all functions that a Front Office Team member may be asked to perform. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment. Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift. Check the front desk log for problems, special requests, etc. Greets, registers, and assigns rooms to guests. Process guest registrations, including collecting payment. Prepare express checkout folios. Maintain room status inventory. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. Maintain and clean the lobby and bathroom as needed. Communicates all information to the following shift to ensure a smooth transition. Works closely with all hotel departments to ensure the highest quality of customer service. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features. Responsible for completing all required shift paperwork, and night audit reports daily. Performs other duties as assigned by management. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time

PAYS UP TO $18.38 AN HOUR Property Location: 3320 Village Drive- Franklin, Ohio 45005 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives- Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance- Flexible scheduling, paid time off, hotel discounts and free room nights Career growth- Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being- Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement- Company-matched 401(k) Award-winning- Ranked among Forbes' Best Midsize Employers (2024) BASIC FUNCTION & JOB DUTIES: Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently. Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift. Rise. Shine. Work Happy. Hiring Immediately!

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Our Guest Service Representatives makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Guest Services Representative, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations Minimum Requirements: To be a successful Guest Service Representative, you need a professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. The Guest Representative role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Hilton Sandestin Beach prides itself on providing each guest with the very best service. To do this, we must attract and retain only the very best team members to join us on our very special and singular journey. While our guests are the lifeblood of our business, our team members are the heart and soul that allows our hotel to thrive. Working with Hilton Sandestin Beach means working with a group of leaders committed to your success and your future. Benefits : 401(k) 401(k) matching Dental insurance Employee discount Free daily meal service (lunch or dinner) Health insurance Paid sick time Paid time off Vision insurance Essential Functions: Supervision of all front desk operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, and providing positive reinforcement and feedback Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Assign hotel rooms to all guests prior to arrival taking into account guest requests and upgrades for VIP guests All other duties as assigned by your supervisor Assist in training new front desk team members Inform front desk agents of changing Hilton policies and procedures. Will be manager on duty at night during lower occupancy. Using e-mail to communicate with guests and/or hotel employees. Supportive Functions: Summons guest service personnel for assistance to escort guests to their rooms as appropriate. Prepares daily forecasts of expected arrivals and departures. Requires analysis and judgment skills. Provides safety deposit boxes for guests in the back office. Use the photocopier to make copies of items as required. File registration cards in room number order. Retrieve registration cards from the files for each check out. Other duties as assigned by the supervisor such as assisting in roles of Front Office Manager, Night Audit, Reservations, Bell Captain, or Manager on Duty, etc. Experience: Two years combined experience in a hotel front desk and/or supervisory role required (or similar) Prior supervisory experience or equivalent education required Other: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Raines Co. - Your Future is Now Position Summary: Supports the successful execution of all operations in the hotel operations departments primarily responsible for front desk though other departments may be included. Ensures that standards and procedures are being followed. Leads specific team(s) while assisting with meeting or exceeding property goals. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Job Functions Has a high standard of customer service and implements these standards on property. Knowledge and aptitude for use of a variety of computer software applications and property management systems and reservation systems. Ensures that goals are being translated to the team as they relate to guest tracking and productivity. Serves as Manager on Duty in absence of the General Manager Education High school diploma or GED Experience Three (3) years previous hotel guest services, front desk, housekeeping or related management experience. Hours required Scheduled days and time vary based on hotel needs. May be required to work weekends and holidays. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Job Summary : We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role but not required Experience with hotel reservations software, like OnQ or Opera but not required Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Raines Co. - Your Future is Now Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. Essential Functions Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Qualifications High school diploma, GED or equivalent Experience in customer service, forward-facing, or other guest related positions Proficient in Microsoft Office or similar computer applications Experience in the hospitality industry as a front desk agent, hotel receptionist or other guest services preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems preferred Must speak English fluently. Must have excellent written and oral communication skills. Problem solving, reasoning, and ability to multi-task and interact with people under pressure. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Job Summary : We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Medical and Dental Insurance PTO Competitive Pay 401(k) Retirement Savings Plan Life Insurance Disability Insurance Hotel Room Discounts Ongoing Training and Career Development Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is an overnight shift with hours ranging from 10pm-6am or 11pm-7am. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally. Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be willing to cross train in other accounting or hotel-related areas. Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Audit and reconcile financial and statistical reports. Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. Prepare and distribute month-end reports. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Prioritize job functions in order to meet deadlines. Perform daily, weekly, monthly and annual data processing system functions as required. Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Respond to governmental inquiries upon receipt. Skills Required Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure, proficiency in keyboarding and computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems, aptitude with numbers/data analysis. Experience / Education Knowledge/experience of accounting principles; prior customer service/hospitality experience is preferred; high school diploma and/or equivalent work experience. Physical Demands This job requires extended periods of walking, standing and keying in data. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any oth er factor protected by applicable law.

We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally. Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Greet guests upon arrival and ensure a smooth check-in process. Provide information about the hotel's amenities, services, and local attractions. Respond promptly to guest inquiries via phone, email, or in person. Handle reservations, cancellations, and modifications accurately and efficiently. Process payments and maintain accurate records of guest transactions. Address guest concerns and resolve issues promptly to ensure satisfaction. Coordinate with other departments to fulfill guest requests and preferences. Maintain a clean and organized front desk area. Assist with luggage handling and transportation arrangements as needed. Uphold company policies and procedures to ensure the safety and security of guests and their belongings. Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy. Provide exceptional customer service to enhance the overall guest experience. Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applica ble law.