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Destination KnotHouston, Texas
Customer Service Representative – Hotel Reservations (Remote) Destination Knot | Remote ( U.S.-Based ) About the Role: Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office. Key Responsibilities: Help clients choose and book hotel accommodations Provide details on amenities, pricing, and availability Manage reservation changes and maintain accurate records Communicate professionally via phone, email, and messaging Qualifications: Strong communication and hospitality skills Professional, detail-oriented, and self-motivated Basic computer proficiency and reliable internet Customer service or hospitality experience is a plus What We Offer: Flexible remote schedule Training and access to booking tools Supportive team culture Income-earning possibilities based on performance Travel discounts and perks Apply today and help clients plan their perfect stay with Destination Knot! $45,000 - $65,000 a year

Posted 6 days ago

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PH Pleasant HolidaysLahaina, Hawaii
Hotel Concierge (MAUI) - Sales & Activities This position is based on the Island of Maui - Lahaina. You must be living on island to be considered for this position. If interested, you must complete an online application. Do you love meeting people from around the world? Helping people create the most memorable experiences and lifelong memories. Then this job is for you! Pleasant Holidays, one of the largest travel wholesalers in the United States specializing in vacation travel to the Hawaiian Islands, Caribbean, Central & South America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan & Asia, the United States & Canada, and cruise vacations worldwide, is seeking a Concierge Sales Agent. Our Concierge Sales Agents will serve as Ambassadors of Aloha to help our guests experience our beautiful Island in ways they will never forget. As a Concierge Sales Agent you will be working closely with our guests to book their activities and tours while they are on Maui. You may also be booking tours and activities on the neighbor islands for our guests depending on their travel needs. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving AAA Members for more than 100 years. Please note: Your New Hire Onboarding and Al Desk training for this position will be done remotely, additional training will be completed at a hotel concierge desk. Therefore, access to a computer or laptop plus internet is preferred, but not required. Location: You may be assigned to more than one hotel concierge desk around Lahaina. Management to determine desk location assignment. Qualifications: · Prior experience in sales and/or customer service (1-3 years preferred) · Experience in working within the tourism/hospitality/travel field · Exceptional sales and customer service skills · Knowledge of the Hawaiian Islands · Knowledge of the Tours and Activities in Hawaii · Ability to grasp customer requirements and cater to individual needs · Love for interacting with people from different cultures · Ability to take initiative, work independently and multi-task in a fast-paced environment · Excellent verbal and written communication skills · Basic computer literacy · Experience using POS system Al Desk (Preferred, training provided) · Ability to speak, read and write in English fluently · Ability to speak, read and write in Japanese fluently (Preferred) *Benefit eligibility varies based on position status inquire with Human Resources* Status: Part Time (25-32 hours per week). Must have weekend availability. Salary: $14/hr + uncapped earning potential on commission Benefits to working at Pleasant Holidays: Medical (with prescription)Vision DentalFlexible Spending Accounts Paid Time Off for Holidays, Vacation, and IllnessCompany paid Life Insurance Long Term Disability401(k) Plan AFLAC PlansTravel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving 17 million AAA Members across 21 states. Pleasant Holidays is an Equal Opportunity Employer Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

Posted 2 weeks ago

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Integral HospitalityDuncan, Oklahoma
The 80-room Fairfield Inn & Suites - Duncan is looking for a cheerful & energetic Housekeeper to join our team at this beautiful location! Just of 81 and the premier hotel of Duncan! The hotel will benefit from a friendly and professional individual to join our Housekeeping Team. Responsibilities include cleaning & arranging guest rooms to hotel standards for guest arrival; performing laundry duties; cleaning & maintaining common areas; stocking & maintaining supplies; ensuring a high level of customer service at all times; assisting guests with requests as needed; and reporting all damages or repairs to management, as well as reporting all lost & found items. Requirements: Must have the ability to communicate effectively with guests, co-workers and managers Excellent customer service Solid references Weekdays / weekends / holidays Experience helpful but not necessary

Posted 5 days ago

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Longfellow HotelPortland, Maine
The team at Longfellow Hotel is looking for a new Chef for Twinflower Café & Five of Clubs. Job Overview: The Longfellow Hotel, a 48-room boutique hotel, café and spa, is seeking a creative, passionate, and thoughtful Chef to lead culinary operations at Twinflower Café. Opened in May of 2024, The Longfellow Hotel has already gained national recognition in Esquire , Travel & Leisure , and Condé Nast Traveler , and is ranked #1 on TripAdvisor for Portland Hotels and Luxury Hotels in New England. As Chef, you’ll be the heartbeat of our food experience, overseeing day-to-day kitchen operations, menu development, ingredient sourcing, and team leadership. You’ll collaborate closely with our café and hotel teams to craft seasonal, thoughtful dishes that reflect the character of Maine and resonate with our values of care, intentionality, and joy. This role is perfect for someone who finds joy in culinary expression, loves developing talent, and wants to leave a mark on the local food scene in Portland. If you’re applying from out of state, please indicate your intentions about relocating to Maine. Perks and Benefits: As a valued member of our team, you’ll enjoy: Discounted hotel stays across New England and within the Small Luxury Hotel brand Individual coverage for health, dental & vision Unlimited PTO policy Annual bonus Discounted meals at partner restaurants: Wayside Tavern, Twinflower Café, and Five of Clubs Generous parental leave Flexible Spending Accounts (an employer-sponsored healthcare benefit) Voluntary enrollment in Uncommon Hospitality IRA plan matching up to 3% Access to career development and advancement courses Role and Responsibilities: Lead and inspire a culinary team that delivers consistently excellent food and hospitality Manage kitchen operations including scheduling, training, and compliance with safety and sanitation standards Oversee menu development with a focus on seasonal, locally sourced, and thoughtful ingredients Partner with hotel and café leadership on events, special menus, and guest experiences Maintain food and labor costs within budget while ensuring quality and consistency Create a positive, inclusive, and energizing kitchen culture aligned with Longfellow Hotel values What You Bring to the Table: 5+ years of experience in a professional kitchen, with at least 2 years in a leadership role Passion for thoughtful, ingredient-driven food and hospitality Strong team leadership, mentoring, and communication skills Knowledge of kitchen operations, including food safety, inventory, and cost control Ability to work collaboratively with cross-functional teams and adapt to evolving needs Excitement for creating memorable culinary moments that reflect our community and culture Relevant Portland, ME area experience preferred Location: This position is based at The Longfellow Hotel, 754 Congress Street, Portland, Maine. Occasional travel to events or partner venues may be required as the business demands. About Us: The Longfellow Hotel is managed by Uncommon Hospitality, a family-run hospitality company based in Portland, ME. Longfellow is the fourth property in the Uncommon portfolio, which also includes The Francis Hotel (Portland), The Colonial Inn, and The Admiral’s Inn (both in Ogunquit). Job Type: Full-time Salary: $64,000 EEOC Statement The Longfellow Hotel is an equal opportunity employer and is committed to fostering and maintaining an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, national origin, age, sex, disability, gender identity or expression, marital status, veteran status, or any other characteristic protected by law.

Posted 30+ days ago

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Crescent CareersSaint Paul, Minnesota
At Crescent Hotels & Resorts, we’re a team of hospitality professionals who take great pride in the exceptional experiences we create for our guests. But even more than that, we recognize that our Associates are the true stars of everything we do! We understand what it means to be part of something special. We encourage you to bring your authentic self to work every day, and we’ll celebrate your uniqueness and support you as you thrive in your career journey. From our health and wellness programs to top-tier learning and development opportunities, and travel discounts that fuel your inner explorer, we’re dedicated to providing what YOU need. We’re excited for you to begin your journey with us—where You Belong, We Care, and Shine Bright. The Sheraton St Paul/Woodbury is looking for our next great team members to join us on our Housekeeping Team. We are seeking experienced and customer service-oriented individuals to fill the position of Guest Room Attendant. For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. We are committed to providing you with: Highly competitive wages. An exceptional benefit plan for eligible associates & your family members. 401K matching program for eligible associates. Flexible scheduling to allow you to focus on what is important to you. Hotel Room Discounts at Marriott Brand properties Worldwide and with our Crescent managed properties in North America for you & your family members. Here’s what your day will look like: As our Guest Room Attendant, you’ll be in charge of cleaning guest rooms and addressing guest requests, all while contributing to our goal of providing exceptional service and maintaining financial success. Your main responsibility will be to complete assigned tasks with the highest quality and brand standards, ensuring that our guests have a memorable and enjoyable experience. Does this sound like you? You bring prior experience from a similar role in a hotel, which is a bonus. You have a strong attention to detail and understand the importance of maintaining spotless guest rooms and supplies. Physical work is something you’re comfortable with. Your organizational and time management skills are a point of pride, and they’ll be a great asset in this position. You value flexibility in your work schedule, so being available for a mix of days and weekends fits well with your lifestyle. Apply now to join this exciting team and start your journey with us!

Posted 30+ days ago

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SpringHill Suites MarriottAltamonte Springs, Florida
Spring Hill Suites is looking for the right candidate. If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Night Auditor. This position needs to be passionate about the job and willing to work hard and understand the concept of “all hands-on deck” type of atmosphere. The ideal candidate must be a team player that is willing to go above and beyond. Requirements: - Greet guest and offer to assist with their needs - Register and assign guests to hotel rooms - Establish method of payment and verify credit - Make and confirm reservations - Compute bills, collect payments, and make change for guests - Transmit and receive messages, using telephones or PMS system - Respond to guest requests in a timely manner - Receive and resolve guest complaints, elevating to supervisor if necessary - Be aware of guest satisfaction scores and work toward increasing overall guest satisfaction - Practice safe work habits, wear protective safety equipment and following Choice standards - Must be able to stand for 8 hour shifts - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods - Ensure overall guest satisfaction - Perform other duties as requested by management Experience: - Hotel/Hospitality Experience Preferred - High School diploma or equivalent required - Previous customer service experience required - Knowledge of PMS systems preferred. - Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Benefits - Paid Health Insurance and Paid Time Off after Probationary Period Compensación: $19.00 per hour If you are interested in being part of building something special, this is the perfect place for you. We are a rapidly growing hospitality/management company.Our ideal candidate must be a team player that is passionate about their work, willing to go above and beyond for our guests and embrace the concept of “all hands-on deck”. While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule could include holidays, weekends and alternate shifts. Equal Opportunity Employer

Posted 1 day ago

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VP ManagementBeckley, West Virginia
The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time

Posted 30+ days ago

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Destination KnotAtlanta, Georgia
Job Title: Work From Home | Hotel Booking Agent | Fully Remote Company: Destination Knot Job Type: Flexible Schedule | Remote Work About Destination Knot: Destination Knot is a professional travel planning company committed to helping clients create unforgettable experiences around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel planning. Our focus is on delivering excellent customer service and personalized support for every traveler. Position Overview: Destination Knot is seeking motivated, detail-oriented individuals to join our team as Hotel Booking Agents . In this fully remote role, you will assist clients with researching, planning, and securing hotel reservations that fit their preferences and budgets. This position is ideal for those who enjoy working with people, love travel, and want flexibility in their workday. Full training and continuous support are provided to help you succeed in this role. Key Responsibilities: Assist clients in researching and booking hotel accommodations Provide accurate details about hotel options, pricing, and amenities Respond promptly and professionally to client inquiries via phone, email, or messaging platforms Maintain accurate records of client interactions and reservation details Collaborate with team members to ensure excellent service and smooth booking processes Stay current on hotel offerings, travel trends, and industry updates Participate in virtual meetings and training sessions Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer proficiency and reliable internet connection Interest in travel and helping clients plan memorable hotel stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, fully remote work environment Comprehensive training and access to booking tools and resources Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and industry perks Opportunities for personal and professional growth Excited to help clients find their perfect stay? Apply now and join the Destination Knot team! $45,000 - $65,000 a year

Posted 4 weeks ago

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VP ManagementBluefield, West Virginia
Job Summary: Bluefield, WV hotel is seeking a highly skilled and motivated Hotel Maintenance Technician to join our team in Bluefield, West Virginia. As a Maintenance Technician, you will be responsible for ensuring the proper functioning and upkeep of all hotel facilities and equipment. The ideal candidate will have excellent technical skills, strong attention to detail, and a passion for providing exceptional customer service. Compensation & Benefits: This is a full-time, hourly position with a competitive salary and benefits package, including health insurance and opportunities for professional growth and development within our organization. Responsibilities: - Perform daily maintenance tasks, such as plumbing, electrical, HVAC, and carpentry repairs, to ensure the proper functioning of all hotel facilities and equipment. - Conduct regular inspections of guest rooms, common areas, and back-of-house spaces to identify and address any maintenance issues. - Respond promptly to guest requests for maintenance and troubleshoot and resolve any issues to their satisfaction. - Maintain accurate and up-to-date records of all maintenance tasks performed, including tracking inventory and ordering supplies. - Coordinate with external contractors and vendors for specialized repairs and installations. - Adhere to all safety protocols and procedures to ensure a safe and secure environment for guests and employees. - Provide exceptional customer service to guests by promptly addressing their maintenance needs and inquiries. - Collaborate with other hotel departments to ensure timely and efficient completion of maintenance tasks. - Continuously monitor and evaluate the performance of all hotel facilities and equipment and proactively identify opportunities for improvement. Requirements: - High school diploma or equivalent, technical or trade school diploma preferred. - Prior experience in hotel maintenance or a similar role is preferred. - Strong technical skills and knowledge of plumbing, electrical, HVAC, and carpentry repairs. - Excellent problem-solving and troubleshooting abilities. - Proven ability to work independently and in a team environment. - Strong communication and interpersonal skills. - Physical stamina and ability to lift and carry up to 50 pounds. - Flexibility to work varying shifts, including evenings, weekends, and holidays. - Valid driver's license and reliable transportation. EEOC statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 30+ days ago

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VP ManagementCharleston, West Virginia
Job Summary: The Housekeeping Charleston Hotel is seeking a motivated and detail-oriented individual to join our team as a full-time Housekeeper. This individual will be responsible for ensuring the hotel's cleanliness and appearance meets our high standards of excellence. The Housekeeper will work closely with the Housekeeping Supervisor and fellow team members to provide exceptional guest experiences and maintain a clean and comfortable environment for all guests. This is an individual contributor role with opportunity for growth within our company. Compensation & Benefits: - Competitive salary - Discounts on hotel stays and dining at our restaurants - Opportunities for career growth and development within our company Responsibilities: - Ensure all guest rooms and public areas are cleaned and maintained to hotel standards - Make beds, change linens, and provide amenities to guest rooms - Vacuum, sweep, and mop floors throughout the hotel - Dust and polish furniture and fixtures - Clean and disinfect bathrooms - Replenish towels, toiletries, and other supplies as needed - Report any maintenance or repair issues to Housekeeping Supervisor - Maintain housekeeping carts and supply closets - Assist with laundry as needed - Follow all safety and sanitation protocols - Provide exceptional customer service to guests and address any concerns or requests in a timely manner Requirements: - Prior housekeeping or cleaning experience preferred - Ability to work collaboratively in a team environment - Attention to detail and thoroughness in completing tasks - Excellent time-management and organizational skills - Ability to work a flexible schedule, including evenings, weekends, and holidays - Physical ability to lift up to 25 pounds and stand for long periods of time - Must be authorized to work in the United States EEOC Statement: VP Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to providing a workplace free of discrimination and harassment and promoting a diverse and inclusive work environment for all employees.

Posted 30+ days ago

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SpringHill SuitesWindsor, Colorado
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Loading housekeeping carts with all necessary supplies • Turns off all electricity (heating or cooling set to fan or cool setting) • Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done • Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately • Cleans the cart & ensures that all bottles are correctly labeled • Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. • Obtains executive housekeeper’s signature on his/her work assignment sheet • Vacuums & sweeps carpets & floors • Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) • Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies • Inspect rooms for safety hazards & for the operating conditions of equipment • Check for damaged linens • Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor • Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) • Maintain cleanliness of storage rooms & stocks cart • Remove & empties linens from housekeeping cart into laundry cart & sends to laundry • Record room status on work assignment sheets • Other duties as assigned Education/Experience • Previous housekeeping experience required • Attention to detail • Previous customer service experience • Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 30+ days ago

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HiltonMadison, Wisconsin
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Director of Sales at the Madison East DoubleTree. Join a dynamic sales team, we’re looking for a results-driven professional with a passion for guest relationships, revenue growth, and creating memorable experiences. **Bonus earning potential of 30% and opportunity for five payouts a year!!** Why You’ll Love Working with Us The Madison East Double Tree is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. Achievements for NCG Hospitality and our portfolio of properties include: USA Today Top Workplace Winner 2025 WI State Journal Top Workplace 2025 Madison Magazine Best Places to Work 2025 AZ Central Top Workplace 2024 Cultural Excellence Award 2024 Additional monetary rewards and recognition Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% for qualified leads Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights! Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives, and more. Professional Development: - Dedicated training and development with opportunities for growth - Educational and professional certification assistance Team Member Travel Perks: - Worldwide hotel stays starting at forty-nine dollars per night - Rate based on availability and property brand - Free night stays at NCG Hospitality hotels Core Benefits: - Paid Sick Time - Paid time off and Personal Days - Paid volunteer hours → Earn money for community service! - Flexible schedules Health and Wellness: - Health, Dental and Vision plans - Virtual telehealth services - Team Member Assistance Program with mental health resources - TeleDoc confidential counseling - Health and fitness monthly reimbursement program Financial: - 401(k) retirement plan - 100% match on the first 3% and 50% match on the next 2% of team member contributions - Same day pay option - Health Savings Account - Sales bonuses How do I make a difference on my team? Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches and networking events and oversees all Level 1 client partners Manages sales staff to include: hiring, training, coaching and development of managed personnel based on performance and accountability Understands and continuously evaluates market conditions, competitive set and market pricing to position properties to be rate leaders in local market Achieve/exceed budgeted revenue goals and market share goals Constantly monitor optimal business mix and continually identify and develop new markets and products to proactively react to changing market conditions. Properly manage time between managing direct sales and marketing efforts with primary focus on developing corporate accounts, group sales and meeting and event sales based on determined market mix Work with property and revenue management team to ensure proper revenue management functions, rate and inventory management and forecasting are being fully evaluated to optimize revenues based on demand. This includes space utilization of banquet/meeting space and sales department expenses What does success look like in this role? Prior supervisory experience required Bachelor’s Degree in Business, Marketing or Hospitality preferred 5+ years’ in progressive property sales with leadership responsibilities Effective talent management and staff development experience Must be financially adept and accountable in managing to budget Must have experience in the development and execution of sales and marketing plans Ability to communicate effectively verbally and in writing Strong interpersonal skills Strong understanding of revenue management principles to maximize revenue Effective planning, organization and time management skills Experience with computer applications including but not limited to: Microsoft Office products and property management systems. Experience with sales-based CRM applications (Delphi etc.) Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility. As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncghospitality.com and join our growing team! NCG Hospitality is an Equal Opportunity Employer.

Posted 30+ days ago

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Springhill Suites SugarlandSugar Land, Texas
When a guest walks into our rooms - imagine the first look they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a hotel housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Housekeeper makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As hotel housekeeper, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful hotel housekeeper, you need : A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The hotel housekeeper role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted 4 days ago

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CourtyardLincoln, Nebraska
Benefits: 401(k) Employee discounts Flexible schedule Free food & snacks Free uniforms BANQUET SERVER (Courtyard by Marriott Lincoln Downtown) Compensation: Hourly The purpose of this position is to interact with our guests and ensure they have a great experience when dining and meeting at the hotel. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. Banquet Server will follow through with the proper and timely set-up and execution of banquet events. Set up includes tables, chairs, stages, dance floors and audio visual equipment. Maintain a high degree of professionalism. Maintain all equipment and facilities in an organized, clean, and safe environment. General Responsibilities Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room are set as contracted. Ensure that meeting rooms are re-set for next event. Provide all group guests with a lasting experience of the hotel with intent for return business. Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. Performing basic cleaning tasks as needed or directed by supervisor. Greet all guests and owners warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Availability to bartend if needed. Experience required for bartending. Game Days are required Job Qualifications Education: High school diploma or equivalent preferred. Experience: Previous serving/bartending experience needed, excellent oral communication skills required, positive interpersonal skills required. License/Qualifications: Lancaster County Food Handlers Permit Compensation: $13.50 per hour Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties. We have developed a remarkable legacy of “integrity over income ” over our more than 100 year history. We maintain a talented team of prof essionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.

Posted 5 days ago

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Avid Fort StocktonFort Stockton, Texas
Brand New Hotel - Opening Soon!Hiring Full and Part Time Employees Job purpose: Responsible for the breakfast service for our guests and ensures a quality dining experience for them. Provide a safe, clean, and healthy environment. This includes well-cooked quality food, pleasing presentation, and excellent service. Food handler's card required. Job responsibilities: Position requires a dependable person capable of accepting responsibility and following through on assignments. The successful candidates must be personable and committed to exceptional guest service and 100% satisfaction through pleasant and professional guest interactions as well as demonstrate good judgment and common sense. Job skills: Must provide and maintain a safe, clean, and healthy environment that is safe for everyone, adhere to all company, state, federal and OSHA safety requirements and follow emergency requirements/policy and how to act upon them. Job Requirements: Requires grasping, lifting, bending, squatting, and physical labor, standing, sitting, walking, and reaching over head, repetitive motions, writing, listening ability, visual acuity, and good speaking skills. Must be able to physically lift, push or pull a minimum of 50 lbs. consistently without assistance. Candidates must be able to tolerate cleaning and other chemicals daily. Also, the position may have exposure to allergens such as peanuts, chemicals etc. The requirement to treat others with courtesy, dignity, and respect in the workplace at all times to maintain a positive guest and associate environment. We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. This is a limited-service hotel with breakfast room only; does not have a full-service food and beverage restaurant. Associates receive a daily free breakfast; Internships ARE NOT available. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 3 weeks ago

VIP Hospitality Group logo
VIP Hospitality GroupNewport, Oregon
Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Paid time off Training & development Vision insurance We seek an enthusiastic, career-oriented, warm, and caring professional who truly enjoys providing service that exceeds expectations for our hotel guests. We are dedicated to creating a warm, attentive, and professional environment for our guests and employees. Qualified candidates will genuinely care about diligently, respectfully, and attentively anticipating the needs of our guests and team. Candidates must have flexible schedules, including weekends and holidays. Employees may also be asked to submit a criminal background check. SUMMARY of POSITION: The Housekeeper ensures guest satisfaction by cleaning the hotel guest rooms promptly and thoroughly. This important role may also assist in laundry services and guest-requested deliveries. ESSENTIAL DUTIES AND RESPONSIBILITIES: Cleans and services assigned hotel guest rooms or areas, including making beds, dusting, vacuuming, cleaning/sanitizing room refrigerators and bathrooms, removing trash, etc. Assist in laundry services as required. Notifies supervisor promptly when service is complete so rooms may be sold or occupied Reports any room unable to be serviced to the supervisor Monitors and controls supplies and amenities and minimizes waste within all areas of housekeeping Reports, turns in, and/or logs all lost and found items according to established procedures Responds promptly and efficiently to guests’ requests Reports to supervisor needed repairs or unsafe conditions promptly BENEFITS: Part-Time & Full-Time positions are available based on hotel demands. Monthly Staff Incentive programs Upward mobility/Advancement opportunities Health Insurance benefits for full-time associates Paid Time Off Matching 401(k) Compensation: $16.00 - $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Making dreams come true—literally. At VIP Hotel Group, we’re in the business of creating exceptional stays—through well-designed spaces, thoughtful amenities, and genuine hospitality. But none of it happens without the people behind the scenes. Our hotels run smoothly thanks to the operational expertise of our General Managers, the warmth and attentiveness of our Guest Associates, the precision of our Housekeeping and Porter teams, and the creativity of our Design and Construction teams. Every role matters—and together, our collective commitment to excellence is what allows guests to experience a stay that feels both effortless and extraordinary. While our properties are known for their timeless aesthetic and elevated guest experience, we’re just as proud of the culture we’ve built. At VIP, we care deeply about people—and we work hard to create an environment where our team members can grow, thrive, and find fulfillment. Our Core Principles—Vision, Integrity, Passion, and Humility—guide us every step of the way. Whether we’re hosting a guest, supporting a colleague, or collaborating with a partner, we lead with respect and a service-first mindset.

Posted 6 days ago

T logo
Towneplace Suites LouisvilleLouisville, Kentucky
Benefits: 401(k) 401(k) matching Company parties Dental insurance Health insurance Paid time off Vision insurance PRIMARY PURPOSE: The Bartender performs all tasks associated with taking and delivering orders to guests. Experience: We are looking for a customer-focused, people person to provide first class customer service and ensure a high level of guest satisfaction while displaying a professional, courteous attitude toward guests’ service request. The bartender is responsible for: RESPONSIBILITIES Welcoming guests within one minute of their arrival and preparing their cocktail order as requested, while providing superior customer service and quality. Handling cash and credit card transactions efficiently and accurately. Helping guests select beverages and answering guest questions. Obtaining revenue by totaling charges, issuing bills, and processing payment. Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied. Monitoring the inventory of supplies and ordering with the approval of the General Manager. Ensuring that the venue and facilities remain neat and clean. Ensuring that all applicable safety regulations are communicated and adhered to. Ensure all equipment is returned to proper storage location after use. QUALIFICATIONS High school diploma or GED. Degree in hospitality or similar preferred. A minimum of 2 years of experience as a Bartender. Great time management and multitasking abilities. Excellent verbal communication abilities. The ability to provide an excellent level of customer service, even in stressful situations. Physically fit with good stamina for standing for long periods of time. JOB SETTING AND PHYSICAL DEMANDS To perform the job successfully the candidate should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a top-notch Bartender should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Posted 30+ days ago

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Hampton Inn & SuitesGlendale, Arizona
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Chief Engineer at the Hampton Inn & Suites Glendale Westgate . *** This position comes with a $1,000 SIGN ON BONUS!! *** Why You’ll Love Working with Us The Hampton Inn & Suites Glendale Westgate is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact Property Maintenance & Repairs Perform and oversee preventive maintenance programs and repairs for equipment, guest rooms, and overall property infrastructure Conduct minor repairs on mechanical, electrical, HVAC, plumbing, and other building-related systems Project Management Serve as project manager for in-house projects by gathering proposals, providing recommendations, coordinating schedules, ensuring quality control, managing budgets, and resolving issues as they arise Contractor Oversight Secure and supervise outside contractors for complex equipment and building repair needs, ensuring work meets safety and quality standards Facility & Grounds Care Preserve the property's exterior appearance, including landscaping, lawn care, and upkeep of parking areas If applicable, maintain the pool and spa in compliance with company policies, brand standards, and state and local health codes What does success look like in this role? Three or more years of hotel, building, apartment, or similar maintenance environment High problem-solving and analytical skills Ability to implement and manage projects from inception to completion Supervisory experience Experience in preventative maintenance and general repairs of mechanical, electrical, plumbing equipment and building components When applicable, experience operating and maintaining a commercial pool What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hampton Inn & Suites Glendale Westgate. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Health Savings Account Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is an Equal Opportunity Employer.

Posted 30+ days ago

The Franklin Hotel logo
The Franklin HotelFrankfort, Kentucky
Do you have a passion for cooking and a knack for creating delicious dishes? Do you enjoy creating a great dining experience for people? If so, we have a great opportunity for you! The Capital Plaza Hotel/Franklin Hotel is currently looking for a professional and experienced Line Cook! Are you someone who enjoys the culinary world and learning to deliver exceptional culinary experiences? Do you want a culinary career and looking for an opportunity to grow with a Hospitality Management Company? Taylor Hospitality is an Exceptional Company built by Exceptional Team Members . Compensation+ Benefits Package: $14.00/hr. Full-Time Associates receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and other employee discount benefits through our HR provider LL Roberts. What You'll Do: As a Line Cook , you will be responsible for preparing food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment and responsible for helping achieve ongoing guest satisfaction and team goals. Prep food items ahead of time as requested, making sure not to prepare more than estimated needs. Return all food items not used on the next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems; control food waste, loss, and usage per standards. Date all food containers and rotate as per the food standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull, and line set up. Note any out-of-stock items or possible shortages. Receive and unpack items as they arrive from food vendors. Date all items as they arrive and pack them according to department standards. What We're Looking For: 18+ years old, High level of professionalism, High school diploma/GED preferred Excellent verbal communication and organization skills Reliable transportation with valid drivers license required Minimum of Two (2) years restaurant or kitchen experience preferred Comfortable working with a team in a fast-paced kitchen environment Additional Information : Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Posted 2 days ago

VP Management logo
VP ManagementPounding Mill, Virginia
Job Summary: The Breakfast Attendant is responsible for ensuring a positive guest experience by providing excellent service and maintaining a clean and organized breakfast area. This is an hourly position in the hospitality/restaurant industry located in Pounding Mill, Virginia. As an individual contributor, the Breakfast Attendant will play an integral role in the success of our hotel by creating a welcoming and satisfying breakfast experience for our guests. The ideal candidate will have a passion for customer service, attention to detail, and the ability to work in a fast-paced environment. Compensation & Benefits: The Breakfast Attendant position at VP Management offers a competitive compensation package of $12 to $13 per hour, paid biweekly. This position also includes opportunities for career growth and development within the company. Responsibilities: • Greet and interact with guests in a friendly and professional manner • Set up breakfast area including arranging tables, stocking food and beverage items, and preparing necessary equipment • Ensure that all food and beverage items meet quality and safety standards • Maintain cleanliness of the breakfast area, including wiping tables, sweeping/mopping floors, and restocking supplies • Monitor and replenish food and beverage items as needed • Handle guest inquiries and complaints in a timely and efficient manner • Assist with preparing and serving breakfast items such as coffee, juice, and pastries • Follow proper food handling and sanitation guidelines • Keep inventory of breakfast items and report any shortages to management • Collaborate with kitchen staff to ensure a smooth and efficient breakfast service • Maintain a positive and professional attitude towards guests and team members Requirements: • High School Diploma or equivalent • Previous experience in the hospitality/restaurant industry preferred • Excellent customer service and communication skills • Detail-oriented and able to multitask in a fast-paced environment • Ability to stand for long periods of time and lift up to 25 pounds • Basic math and computer skills • Knowledge of food handling and safety guidelines • Flexibility to work early mornings, weekends, and holidays as needed EEOC Statement: VP Management is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage individuals from underrepresented groups to apply for this position.

Posted 30+ days ago

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Customer Service Representative – Hotel Reservations (Remote)

Destination KnotHouston, Texas

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Job Description

Customer Service Representative – Hotel Reservations (Remote)
Destination Knot | Remote (U.S.-Based)
About the Role:
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
Key Responsibilities:
Help clients choose and book hotel accommodations
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Communicate professionally via phone, email, and messaging
Qualifications:
Strong communication and hospitality skills
Professional, detail-oriented, and self-motivated
Basic computer proficiency and reliable internet
Customer service or hospitality experience is a plus
What We Offer:
Flexible remote schedule
Training and access to booking tools
Supportive team culture
Income-earning possibilities based on performance
Travel discounts and perks
Apply today and help clients plan their perfect stay with Destination Knot!
$45,000 - $65,000 a year

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