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BullsEye Jobs logo
BullsEye JobsWisconsin Dells, WI
Hotel Maintenance Technician The Hotel Maintenance position requires a positive attitude and the ability to problem solve on the go. This role requires a high degree of operational skills. Maintenance employees work with hotel guests, and must possess good interpersonal skills. The ability to work hand in hand with your co-workers, other departments, and management to achieve the ultimate goal, a satisfied customer, is necessary for this job. Day Hotel Maintenance crew performs the various preventive and emergency tasks associated with the operation of our hotels.  Must be 18 years or older to apply. Valid U.S. Driver's License required. Job Type: Full time Schedule: 8:00am - 4:30pm*  *Actual shifts may vary based on hotel occupancy.  FREE SHARED EMPLOYEE HOUSING* Duties and Responsibilities: Painting, wall repair, wallpaper repair, small patchwork. Construction and repair skills, including small power tool, and hand tool operation. Small appliance repair, including refrigerators, TV, Vacuum cleaners, etc. Ability to assess maintenance issues and conduct repairs as needed Wood refinishing, such as hotel trim/doors, and furniture pieces. Grounds upkeep, including some landscaping, snow removal, and general repair. Ability to adapt to varying work situations, with frequent unexpected events. Perform predictive/preventative maintenance operations as required Hotel Maintenance Qualifications: High School diploma or GED, preferred A valid driving license, with a clean driving record, is preferred Must be available to work weekends Must be 18 years old or older to apply Must be able to complete repetitive tasks while maintaining quality Ability to work well under pressure Powered by JazzHR

Posted 30+ days ago

H logo
Hampton Inn Jupiter/Juno BeachJupiter/Juno Beach, FL
Breakfast Attendant / Server Part/Full Time | Morning Shifts (6:30 AM – 12:30 PM) Competitive Pay + Benefits Start Your Day Making Someone Else’s Great! At Hampton Inn Jupiter/Juno Beach , we believe mornings matter — and so do you! We’re looking for a friendly, reliable, and service-driven Breakfast Attendant to help kickstart our guests’ days with a warm welcome, a great breakfast, and a smile that sets the tone for their stay. This is a perfect role for early risers who love connecting with people, take pride in keeping things clean and organized, and want to be part of a supportive, team-first environment. ⭐ What You'll Get: Competitive Pay Medical, Dental & Vision Insurance 401(K) with Company Match Paid Time Off Employee Travel Discounts with Hilton Hotels Positive, friendly team atmosphere Room to grow your career in hospitality 🌅 What You’ll Be Doing: Greet every guest with a smile and warm “Good Morning!” Set up and maintain the breakfast buffet with fresh, appealing items Prepare simple food and beverage items (fruit, coffee, hot & cold items) Keep breakfast and lobby areas clean, stocked, and inviting Wipe down tables, counters, and equipment regularly Refill juice, coffee, milk, utensils, napkins, and condiments as needed Answer basic guest questions about breakfast, the hotel, or local area Restock and reset for the next day’s breakfast service Follow all safety and sanitation guidelines Assist with inventory, light kitchen prep, and closing tasks Always bring a hospitable, can-do attitude ✅ What We’re Looking For: Morning availability (typically 6:30 AM – 12:30 PM) Hotel Breakfast experience is a plus Friendly, helpful personality and a team-first attitude Ability to stand and move for several hours Able to lift and carry up to 25 pounds Detail-oriented, organized, and able to multitask in a fast-paced setting Bilingual (English + Spanish and/or Creole) is a plus! High school diploma or equivalent preferred ServSafe Certification a plus (or willingness to obtain) Be Part of Something Great This isn’t just another hotel job — it’s an opportunity to join a team that feels like family , where your work truly makes a difference in someone’s day. If you enjoy early shifts, positive vibes, and a clean, well-run environment, we’d love to welcome you aboard! Hampton Inn Jupiter/Juno Beach is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members. Powered by JazzHR

Posted 5 days ago

Thind Management logo
Thind ManagementSpring, TX
Hotel Assistant General Manager  Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Assistant General Manager in a full-service or limited-service hotel who plays a vital role in supporting the overall management and operations of the property. Working closely with the General Manager, the AGM is responsible for assisting in the day-to-day hotel & restaurant operations, ensuring exceptional guest experiences, maximizing revenue and profitability, and maintaining high-quality standards across all departments. The AGM serves as a leader, collaborator, and problem-solver, contributing to the success of the hotel and the achievement of organizational goals. Core Job Responsibilities & Duties ­­­­­­­ Oversee and m anage all hotel & restaurant operations, including but not limited to front desk, housekeeping, maintenance, sales, and food & beverage (restaurant & banquets) Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service Assist the GM in overseeing the coordinating all operational departments, including front office, housekeeping, food and beverage, sales and marketing, events, and maintenance Ensure compliance with brand standards, policies, and procedures to maintain a high level of service quality and operational efficiency Collaborate with department heads to develop and implement strategies for enhancing operational performance, guest satisfaction, and employee productivity Foster a guest-centric culture, ensuring that exceptional service is consistently delivered throughout the guest journey Respond promptly and effectively to guest inquiries, concerns, and complaints, taking necessary actions to resolve issues and exceed guest expectations Monitor guest feedback and online reviews, identifying areas for improvement and implementing appropriate measures to enhance the guest experience Assist in the development and execution of revenue strategies, pricing decisions, and sales and marketing initiatives to optimize revenue and achieve financial targets Monitor financial performance, including revenue, expenses, and budgets, and take proactive measures to control costs and increase profitability Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings Support the GM in leading, motivating, and developing a high-performance team Foster a positive work environment that promotes teamwork, collaboration, and employee engagement Assist in recruitment, selections, training, and performance management processes to ensure a skilled and knowledgeable workforce Conduct regular performance evaluations, provide feedback, and identify opportunities for training and development Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience Oversee risk management and emergency response procedures, ensuring the safety and security of guests and employees Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc. Handling complaints and oversee the service recovery procedures Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services Coordination with the head-of-departments for the execution of all activities and functions Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations Implement and maintain effective open-door communication system across all departments Create and maintain the company culture while educating team members about company motto and values Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations Carry out verbal & written policy changes and instructions Ensure all decisions are made in the best interest of the hotel and management Ensure compliance with all local, state, and federal regulations Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Hospitality Management or a related field (preferred) or equivalent work experience At least 5-years of experience in the hospitality industry Proven experience in hotel operations Excellent communication and interpersonal skills, both written and verbal Strong leadership abilities with the capacity to inspire and motivate a diverse team Strong analytical and problem-solving skills with a solution-oriented mindset Proficient in hotel management systems, property management systems, and relevant software Proficient in Microsoft Office and hotel & restaurant software(s) Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 30+ days ago

E logo
EHS Operational ExcellenceNew York, NY
About the Role A high-volume, full-service Manhattan property seeks a seasoned Hotel Controller to lead day-to-day accounting and partner with the leadership team on financial strategy. The ideal candidate has hands-on experience at a large hotel (several hundred rooms) with multiple outlets (restaurant/bar/rooftop/banquets) and paid amenities (e.g., spa, pool, clubs, premium services). This role begins as a full-time temporary engagement with a clear path to permanent hire based on performance. What You’ll Do Own the accounting cycle: income audit, A/P, A/R, payroll, GL, cash management, and monthly close (USALI). Produce timely financials (P&L, balance sheet, cash flow) with variance analysis, trend insights, and actionable recommendations. Maintain rigorous internal controls across purchasing, inventories, cash handling, comps/voids, paid amenities, and key security. Oversee tax and regulatory items (NYC/NYS sales & occupancy taxes, 1099s, licenses/permits) with accurate filings and calendars. Lead budgeting/forecasting, capital tracking, and project ROI reviews; monitor labor and cost of sales with department heads. Reconcile balance-sheet accounts monthly; manage audits (internal/external) and support lender/owner reporting packages. Optimize systems and workflows between PMS, POS, labor/payroll, and back-office accounting; strengthen data integrity. Build and mentor a small accounting team; set clear SLA/close calendars and elevate cross-department financial acumen. What You Bring 5+ years of progressive hotel accounting experience, including controller/assistant controller responsibility in NYC or similar Tier-1 market. Background in large, multi-outlet operations (rooms + F&B/banquets/rooftop + paid amenities such as spa/pool/clubs). Mastery of USALI, GAAP, and hotel tax requirements; strong command of excel-based modeling and reconciliations. Proficiency with hotel systems (PMS/POS), payroll platforms, and accounting software; comfort improving processes and controls. Ability to translate numbers into operational steps; calm under deadlines; high ownership and urgency. Nice to Have CPA or progress toward certifications Multi-property or asset-management reporting experience. Work Setup & Schedule On-site in Manhattan; standard business hours with flexibility during close, audits, and forecast cycles. Compensation & Benefits Temporary W2 or C2C (Corporate to Corporate): Estimated $60–$80/hour or equivalent salary, based on experience. Conversion (Perm): Estimated $130,000–$160,000 base, plus bonus eligibility and a competitive benefits package. Final pay will reflect experience, skills, and market factors in compliance with NYC transparency requirements. Equal Opportunity All qualified applicants will receive consideration without regard to legally protected characteristics. Accommodations available upon request. How to Apply Submit a résumé highlighting hotel size (rooms), outlets supported, systems used, and examples of cost control or margin improvement you led. Include availability for a Manhattan start date to this job posting or direct to LeadWithPurpose@Op-Excellence.net Powered by JazzHR

Posted 3 weeks ago

Thind Management logo
Thind ManagementConroe, TX
Hotel Maintenance Technician   Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.   Job Summary We are seeking a motivated hotel maintenance technician with a positive attitude and willingness to learn. One who is responsible for performing a variety of maintenance and repair tasks to ensure the proper functioning and appearance of the hotel’s physical facilities. Responsible for handling both routine maintenance and respond to urgent repair requests in a timely manner. The maintenance technician plays a crucial role in maintaining a safe, comfortable, and well-maintained environment for guests and employees while following company and brand standards.   Core Job Responsibilities & Duties ­­­­­­­ Greets guests immediately with friendly/sincere acknowledgement throughout the hotel Understand and follow company and brand standards Ability to follow instructions given by supervisors Perform preventative maintenance tasks such as inspecting, lubricating, and cleaning equipment and systems on a regular basis, including but not limited to HVAC systems, plumbing fixtures, lighting, and electrical systems Respond to maintenance requests from various hotel departments and promptly address issues such as broken fixtures, leaks, faulty electrical equipment, and other repair needs Diagnose problems, determine appropriate solutions, and carry out repairs efficiently Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and functionality Repair furniture, fixtures, and appliances along with performing painting, carpentry, and other maintenance tasks needed in guest rooms Adhere to all safety protocols, including proper handling of hazardous materials and compliance with relevant safety regulations Inspect and maintain fire safety equipment, emergency lighting and other safety systems Maintain an inventory of maintenance supplies, tools, and equipment Report any shortages or damaged equipment and ensure proper storage and organization of supplies Document all maintenance activities, including work orders, repairs performed, and materials used on hotel communication system Maintain accurate records of maintenance schedules and inspections Collaborate with other hotel departments, such as housekeeping, front desk, to coordinate maintenance activities and minimize disruptions to guests Communicate effectively with supervisors, coworkers, and outside contractors as needed Ensure that all cleaning equipment & supplies are used and stored properly   Qualification Standards & Company Requirements Ability to work efficiently and independently in a fast-paced environment Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise Ability to prioritize and multitask effectively in a fast-paced environment Strong communication and interpersonal skills required Basic knowledge of safety regulations and building codes preferred Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Basic knowledge of building systems, including mechanical, electrical, plumbing, and HVAC required Strong problem-solving skills and ability to troubleshoot and repair various systems and equipment Ability to work a flexible schedule, including weekends and holidays Previous experience in hotel maintenance or a similar role preferred High school diploma or equivalent; technical training or certification in maintenance or a related field is preferred   *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*       Powered by JazzHR

Posted 30+ days ago

H logo
Homewood Suites, SchenectadySchenectady, NY
As a Hotel Housekeeper , you will be responsible for the overall cleanliness of assigned guest rooms, ensuring cleanliness standards are met while providing pleasant and professional service to all guests. Your specific duties in this role will include: Maintain a clean and organized supply cart. Sort, count, fold, mark, or carry linens. Change linen and make beds. Sweep, scrub, and mop floors. Dust furniture and fixtures. Wash walls, woodwork, windows, door panels, and sills. Clean and sanitize bathrooms. Empty wastebaskets and transport trash and waste to disposal area. Vacuum rugs, carpets, upholstered furniture, and draperies. Replenish guest room supplies, i.e. drinking glasses, bathroom amenities and writing supplies. Ensure lost and found articles are tagged and turned into management. Inspect room for maintenance needs and check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Report deficiencies. Clean lobby, lounge, restrooms, corridors, elevators, and stairways as assigned. Clean all assigned guest rooms and replenish guest amenities and supplies as needed. Complete housekeeping service for assigned rooms as needed. Physical Demands Requires ability to walk and stand during the entire work shift. Requires ability to push a vacuum, reach, stretch, and bend in routine daily work activities. Requires ability to lift 25 - 35 pounds intermittently during the workday. We are looking for a self-motivated Hotel Housekeeper with a strong work ethic and a drive to exceed expectations. Because we are a Hilton Family Brand, all our employees are eligible for Go Hilton discount active after 90 days of employment: You, your friends & your family will travel at discounted rates at all Hilton hotels for the length of your employment. Starting pay $16 per/hr Powered by JazzHR

Posted 1 week ago

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Lyons HR, LLCJasper, AL
Experienced Hotel General Manager needed for a 71 room property in Jasper, Alabama .  As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. The General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.    A Day in the Life:  You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance.  You will be responsible for assisting with the overall performance of the property’s operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor.  You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.  You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.  You will inspect and oversee that safety and security standards are being maintained.  You will support guest experience and satisfaction in all operations.  You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved.  You will act as the face of the property by being actively involved in the local community.    Requirements:  2 years’ minimum experience in hotel/hospitality management Experience with major hotel brands such as IHG, Marriott, or Hilton The skills to lead a team to consistently deliver exceptional guest service  A proven track record of meeting budgets, understanding profit &loss statements, and cost controls    Benefits    Comprehensive benefits package including medical, dental, and vision   Life insurance  Pet Insurance Short and long-term disability  Paid time off and holidays  Exclusive Hotel Discounts Competitive Compensation 401K Savings Plan Powered by JazzHR

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Banquet Cook II to join the culinary team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest Classification: Full-Time Shift: Various - must be available to weekdays, weekends, and holidays. Pay Rate: The pay rate for this role is $22.92 and is based on applicable and specialized experience and location. The ideal candidate will have a minimum of 2 year's high volume food production, the ability to work in a fast-paced environment, and open availability. Previous banquet and hotel or resort experience is a plus! If you thrive in a fast-paced environment and can adapt to different environments, this may be the role for you! A valid Food Handler's Card is required for this position. What will I be doing? As a Banquet Cook II, you would be responsible for preparing food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepares all food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal cooking, in preparation of all menu items. Maintain cleanliness and comply with food sanitation standards at all times. Manage guest orders in a friendly, timely and efficient manner. Ensure knowledge of menu and food products Stock and maintain designated food stations(s) Visually inspect all food sent from the kitchen. Practice correct food handling and food storage procedures according to federal, state, local and company regulations. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable #LI-TB1 #LI-TB1

Posted 6 days ago

Concord Hospitality logo
Concord HospitalityBradenton, FL
Concord Hospitality is currently seeking an experienced hotel leader to manage our Compass Hotel Anna Maria Sound by Margaritaville, located in Bradenton, FL. As a Concord Leader you will be responsible to: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect and professionalism. Care for your team and their families. The Ideal Candidate Prior GM experience required, preferably with Boutique experience. Prior Food & Beverage full-service experience required. Able to deliver outstanding financial results. Effective in hiring, mentoring and leading a team toward outstanding results. Proven ability to drive GSS and an excellent customer service track record. Organized, detailed oriented and able to lead a winning team of passionate and service driven hospitality professionals. Strong sales background and established networking skills. Revenue Management experience preferred. As the General Manager you will support our company mission statement, and you will be an ambassador to our five cornerstones. You will be instrumental in coaching and developing a high achieving team. Leading by example, your employees will be focused on providing excellent guest satisfaction. You will also be responsible to liaise with brand representatives, our owners and with Concord, and to orchestrate brand training with your staff. Our GM's administer, direct and control all the operations of the hotel. You will be accountable for attaining budgeted revenues and profit margins, providing attention to detail in standards, and meeting operational deadlines that are in accordance with established objectives, policies, and procedures. Concord GM's are active leaders with the company and the community and serve as role models through involvement in city organizations and networking. Concord provides unmatched property support including our own IT Services, Revenue Management, Digital, Marketing, Accounting and HR Support and guidance. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --We are Concord! "We support diversity and inclusion through our mission to be a "Great Place to Work for All." Pay Range: $112,000 - $141,000

Posted 1 week ago

Hilton Worldwide logo
Hilton WorldwideChicago, IL
The DoubleTree by Hilton Hotel Chicago- Magnificent Mile is looking for a Part Time Guest Service Agent to join the team! This contemporary, vibrant, and newly redesigned hotel is located just a few steps to Michigan Avenue shopping and the sights of Navy Pier. The Guest Service Agent is a part-time position working rotating/flexible shifts, starting at either 7am to 3pm., or 3pm to 11pm. Some overnights may be required. Mainly Weekends Up-selling incentive, with Paid Time Off (PTO), Health & Welfare benefit plans, and Team Member and Family Travel Program Benefits! APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) A Hilton recruiter will reach out! What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries >Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideChicago, IL
The Palmer House, a Hilton Hotel with 1,641 guest Rooms is seeking Highly motivated people with a heart for service to join our Stewarding team. This person will collect all service ware and allocate in accordance with event order to supply the function. Pay Rate: $19.43 per hour Shift: must be able to work a flexible schedule that includes morning, evenings along with weekends and holidays. The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Medical Insurance Coverage- For you and your Family, Mental health resources including Employee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education: Team members will have access to a wide variety of education, including: college degrees and professional certifications * Pension plan to help save for your retirement. Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Career Growth and development, Team Member Resource Groups. Recognition and rewards programs. Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? A Banquet Steward will collect all service ware and allocate in accordance with event order to supply the function. Removal of same following the event to ensure proper clean up. Anticipate equipment needs from event order and count out same. Transport soiled ware to wash area and return empty queen mary trucks to bus area Make coffee in quantity needed just before service Set up equipment stations in designated areas so service staff can carry out their functions. Establish bus stations in service corridor for efficient operation What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideNashville, TN
Serve Up Style, Flavor, and Southern Charm-Join us at Gray & Dudley! We are now hiring a part-time server with AM and PM availability! A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of menu and restaurant promotions and specials Take guest food and/or beverage orders and input orders in appropriate point-of-sale system Retrieve and deliver food and beverage orders in a timely manner Ensure guest satisfaction throughout the meal service Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations Ensure serving station is well-stocked at all times What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 5 days ago

Thind Management logo
Thind ManagementTampa, FL
Hotel Director of Sales Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Director of Sales who is responsible for leading and managing the hotel’s sales team to achieve revenue targets and maximize occupancy. This role requires strong leadership skills, strategic thinking, and a deep understanding of the hospitality industry. The Director of Sales oversees the development and implementation of sales strategies, builds relationships with key clients, and collaborates with other departments to ensure excellent guest experiences and profitability. Core Job Responsibilities & Duties ­­­­­­­ Develop and implement comprehensive sales strategies to achieve revenue goals and market penetration Conduct market research and analysis to identify trends, competitor strategies, and opportunities for growth Set sales targets and develop action plans to ensure they are met or exceeded Regularly review and adjust sales strategies based on market conditions and performance Build and maintain relationships with key clients, corporate accounts, travel agencies and third-party companies Identify new business opportunities and develop strategies to expand the hotel’s client base Conduct regular meetings and negotiations with clients to secure contracts and maintain high customer satisfaction Collaborate with the marketing team to create promotional activities and campaigns to attract and retain customers Monitor and analyze sales performance, revenue, and market demand to identify opportunities for revenue optimization Implement pricing strategies and manage inventory to maximize revenue per available room (RevPAR) Review and negotiate contracts with clients, ensuring favorable terms and conditions for the hotel Collaborate with the revenue management team to optimize pricing, distribution channels, and yield management strategies Recruit, train, and motivate the sales team, providing guidance and support to maximize their potential Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations Foster a positive and collaborative work environment, encouraging teamwork and professional development Provide ongoing coaching and mentoring to the sales team, promoting their skills and knowledge Work closely with other departments, such as operations, marketing, and finance, to ensure seamless coordination and excellent guest experiences Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives Represent the hotel at industry events, trade shows, and conferences to promote the property and establish industry contracts Hold regular briefings and meetings with sales team to ensure progress – daily update meetings, weekly BEO meetings, etc. Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred At least 5-years of experience in the hospitality industry At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales Strong knowledge of hotel operations, revenue management, and market dynamics Excellent leadership and team management skills, with the ability to inspire and motivate a sales team Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients Analytical mindset and the ability to interpret data and make strategic decisions Ability to manage and lead a team Present strong understanding of P&L statements and the ability to reach with impactful strategies Strong organizational and time management skills Ability to work independently and as a team in a fast-paced environment Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 3 days ago

Phoenix Prime Security logo
Phoenix Prime SecurityThousand Oaks, CA
Join the Fastest Growing Security Team in Southern California Are you motivated, reliable, and looking to grow your skills in the security industry? We’re looking for driven individuals to join our expanding team at a hotel/apartment post in Thousand Oaks . Qualifications: Available for overnight shifts Willing to work on holidays Able to work well in teams Customer service background preferred What We Offer: Competitive starting pay: $18–$19/hr Sick leave Performance bonuses Clear paths for growth and advancement If you’re ready to take the next step in your career and be part of a professional and supportive team, apply now ! Powered by JazzHR

Posted 30+ days ago

Hilton Worldwide logo
Hilton WorldwideMiami, FL
The DoubleTree by Hilton Grand Hotel Biscayne Bay is looking for their next Sales Manager. Located in Miami overlooking the Port of Miami and in walking distance to the Adrienne Arsht Center for the Performing Arts of Miami. This hotel features 152 guestrooms and 65 one, two and three bedroom units overlooking Biscayne Bay and Miami's skyline. The hotel offers 6,599 square feet of total meeting space with it's largest room being 3,774 square feet. Our ideal candidate possesses knowledge of hotel group and convention sales, with a proven track record of converting group leads to successful bookings. They demonstrate creativity and enthusiasm in showcasing the hotel to potential group clients and have at least two years of experience or equivalent knowledge in group sales. Shift Pattern: Monday-Friday 9:00AM - 5:30PM with ability to adjust days and times to accommodate meetings and events for client engagement. Pay Rate: $30.00 per hour The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing?: The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management- Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. #LI-ZR1 What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education: Bachelor's Degree preferred Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred. Additional Requirements: Ability to travel on short notice and adaptable to schedule changes. Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Host / Hostess to join the Food & Beverage team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. The quintessential al fresco dining experience with spectacular ocean views, Veranda is a journey of familiarity rediscovered. The menu of exceptionally prepared American favorites is inspired by The Del's Southern California roots, elevating clean, fresh flavors and regional produce, while classic cocktails and a California-forward wine list provide the finishing touch. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. Classification: Full-Time Shift: Various - must be available weekdays, weekends, and holidays. Pay Rate: The hourly rate for this role is $21.68 and is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Facebook, Instagram, Pinterest What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Welcome guests and ascertain their dining needs Seat guests and manage the seating chart Monitor restaurant activity to determine seating and dining flow Perform opening and closing duties, as needed Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Ensure knowledge of menu Respond to guest inquiries and requests in a timely, friendly and efficient manner Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JP2

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideSeatac, WA
The DoubleTree by Hilton Hotel Seattle Airport is looking for Shuttle Driver/Bell eprson to join the Guest Services team. The hotel is conveniently located next to Seattle-Tacoma International Airport. The Link Light Rail station is two blocks from our door and gets you to downtown attractions like Pike Place Market, The Space Needle, and Lumen Field within 25 minutes. The hotel offers 850 guest rooms and over 34,000 square feet of meeting space. Be part of a team that promotes friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers free meal while on shift, free parking, and uniforms. The ideal candidate will have a minimum one-year customer service experience, schedule flexibility including overnight shifts. Candidate is required to possess CDL, license class B with passenger endorsement within the first 2 months of hire. Partial cost will be reimbursed by hotel. Shift pattern: Full availability including overnights, weekends and holidays Hourly Pay: Starting probationary rate will be $20.89 and after 90 days, rate will be $23.21 The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay- 1 hour earned for every 40 hours worked Vacation- 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan- Hilton contributes $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs What will I be doing? A Shuttle Driver / Bell person is responsible for transporting customers to/from the DoubleTree Seattle Airport utilizing company provided vehicles as well as assisting customers with the transferring and storing of luggage and responding to the guests' requests in the hotel's continuing effort to deliver outstanding guest services and financial profitability. Drive property-designated vehicles to transport guests to and from local airport Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and features Respond to guest inquires and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideCoronado, CA
The iconic Hotel del Coronado is looking for a Sales Coordinator to join the Sales and Events team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining. As a Sales Coordinator your duties are to provide assistance and support to Directors, Sales Managers and Office Manager in coordinating and disbursing information relating to sales and service. Classification: Full-Time Shift: Business Hours, Monday through Friday. Occasional weekends, and holidays when applicable Pay Rate: The pay range for this role is $24 to $26 per hour and is based on applicable and specialized experience and location. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton's market-leading brands. For more information visit www.hilton.com. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? Responsible for initiating the preparation of proposals and/or contracts, using Delphi, Microsoft Word and Excel. Examples include revenue calculation sheets, correspondence, internal forms, schedule of events, histories Copying and distribution of internal/external letters, forms, bookings, contracts, resumes, schedules and mail Answer telephone and assist internal and external guests with requests. Email correspondence directed by managers as needed. Provide back-up assistance to Lead Coordinator, assist with Meeting Broker, Cvent, Simpleview, Starcite and other lead sources Assist Site Experience Coordinator with VIP Room Reservations, Amenity requests, Transportation requests, Dining Reservations, Spa Reservations, Recreation Reservations etc. In addition, industry courtesy rates and reservations as requested by managers. Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities. Prepare and process purchase orders and check requests. PRIMARY RESPONSIBILITIES: VIP TRAVEL AGENCY AND WHOLESALE BOOKINGS Coordinates Daily VIP Arrival Report and identifies VIP arrivals Generates and delivers personalized welcome letters for each VIP guest Maintains Voucher and Guest Arrival Logs Generates and delivers individualized welcome amenity requests to Room Service Works with Reservations and Front Desk to ensure VIP status properly displayed Able to work with travel agents to provide detailed and focused quotes for arriving guests BUSINESS TRAVEL Assists in the solicitation and maintenance of BT Accounts. Assists in partnering with local BT accounts. Maintains rates and contract solicitation status. FAMS AND SITE INSPECTIONS Assists in the development of fam/ site programs including finalizing details with Site Coordinator Prepares site inspection forms for VIP clients for day and overnight stays TRADE SHOWS AND TRAVEL Assists in maintaining presentation and trade show materials in an up-to-date format Assists in the shipment of documents related to travel industry road trips and trade shows WHOLESALE Assists in the processing of yearly wholesale contracts to all partners Works with Wholesale partners to ensure websites are updated Sends out Wholesale rate adjustments MISCELLANEOUS Gift Cards- Processes gift cards for travel industry promotional events Maintains ongoing Travel Agent database and sends email updates after sales calls Maintains GA log Conducts individual site inspection property tours for travel agents and wholesalers as needed Assists in the development of relationships with accounts that are not part of a preferred consortium but have sales potential or a special niche (Entertainment and Sports) Maintains wholesale contract folders and keeps up to date records with contract activity log SECONDARY RESPONSIBILITIES/ADDITIONAL FUNCTIONS-TASKS: Able to multi - task and prioritize varied responsibilities coming from different channels Strong attention to detail needed Assists Director of Travel Industry Sales in planning travel industry sales call itineraries Corresponds and follows up with travel agents and wholesalers on a regular basis Assists with development of packages and promotions targeted to travel agents and wholesalers Keeps up to date on local and national travel trends and is able to adapt to marketplace changes Other Sales duties as required What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability The Benefits- Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-MD1

Posted 6 days ago

Hilton Worldwide logo
Hilton WorldwideShawnee Mission, KS
Exciting opportunity at DoubleTree by Hilton Hotel Kansas City- Overland Park! We are seeking a housekeeping professional to join our dynamic team as Room Attendant. If you have a passionate about cleaning and creating memorable experience for guests, this is the role for you! The ideal candidate would have previous housekeeping experience and have the availability to work a full flexible schedule that includes weekends and Holidays. Apply today! What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming Change and replenish bed linens, towels and guest amenities, as needed Perform deep cleaning tasks, as needed Stock, maintain and transport housekeeping supply cart on a daily basis Dispose of trash and recyclables Respond to special guest requests in a timely, friendly and efficient manner Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Posted 6 days ago

PM Hotel Group logo
PM Hotel GroupBaltimore, MD
Job Summary Answer internal and external telephone calls in a friendly and courteous manner and direct calls through the hotel switchboard. Input wake up calls and messages into the system and retrieve messages as requested. Actively coordinate communications within the hotel including emergency procedures, alarms, life safety, natural disaster, and shuttle van services, acting as a liaison to all appropriate local emergency services. Summary of Essential Job Functions Promptly answer telephone calls and greet callers with a positive and clear voice. Listen to ascertain the correct extension. Read and use a moderately complex computer console and direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions. Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested. Read and verbally recite exact messages for guests. Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm time to guest. Page guests and patrons using the public address system in a courteous and clear manner. Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests such as plumbing problems, airport shuttle service, etc. Briefly answer basic inquiries regarding current time, extension numbers, outlet hours, etc. Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately in accordance with established procedures. Initiate emergency response as necessary and legibly document pertinent details. Remain calm and polite especially during emergency situations and/or heavy hotel activity. Resolve complications and complaints such as missed wake-up calls or missed messages using previous experience and good judgment. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned by immediate supervisor or anyone in a supervisory position. Required Abilities Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with associates and customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to access and accurately input information using a moderately complex computer system. Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PMHS staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PMHS associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to PMHS. Every PMHS associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Posted 2 days ago

BullsEye Jobs logo

Hotel Maintenance Technician

BullsEye JobsWisconsin Dells, WI

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Job Description

Hotel Maintenance Technician

The Hotel Maintenance position requires a positive attitude and the ability to problem solve on the go. This role requires a high degree of operational skills. Maintenance employees work with hotel guests, and must possess good interpersonal skills. The ability to work hand in hand with your co-workers, other departments, and management to achieve the ultimate goal, a satisfied customer, is necessary for this job. Day Hotel Maintenance crew performs the various preventive and emergency tasks associated with the operation of our hotels. 

Must be 18 years or older to apply. Valid U.S. Driver's License required.
Job Type: Full time
Schedule: 8:00am - 4:30pm* 

*Actual shifts may vary based on hotel occupancy. 

FREE SHARED EMPLOYEE HOUSING*

Duties and Responsibilities:

    • Painting, wall repair, wallpaper repair, small patchwork.
    • Construction and repair skills, including small power tool, and hand tool operation.
    • Small appliance repair, including refrigerators, TV, Vacuum cleaners, etc.
    • Ability to assess maintenance issues and conduct repairs as needed
    • Wood refinishing, such as hotel trim/doors, and furniture pieces.
    • Grounds upkeep, including some landscaping, snow removal, and general repair.
    • Ability to adapt to varying work situations, with frequent unexpected events.
    • Perform predictive/preventative maintenance operations as required

Hotel Maintenance Qualifications:

    • High School diploma or GED, preferred
    • A valid driving license, with a clean driving record, is preferred
    • Must be available to work weekends
    • Must be 18 years old or older to apply
    • Must be able to complete repetitive tasks while maintaining quality
    • Ability to work well under pressure

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