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Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Responsible to maintain the security of cash, credit card transactions, and guest information. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20% Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15% Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10% Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20% Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20% Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: N/A Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience. Knowledge: Basic Math Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring "America's Walking City," with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House. Join a diverse and talented team in Boston We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule - do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience. About The Role As the Night Manager you will support the overnight team in overseeing all aspects of the Hotel operations during the overnight shift. You will lead a diverse and dynamic team, ensuring that every guest receives warm, personalized service that reflects the Four Seasons standard of excellence. You will also act as the hotel's primary duty manager, acting as the senior leader on property during your shift. Salary Range: $75,000 - 83,077 Responsibilities include but are not limited to: Manage and support the overnight operations Foster a positive and engaging work environment, motivating the overnight team to deliver consistently exceptional service Ensure a seamless and personalized arrival and departure experience for all guests Review expected arrivals, verify VIP and special requests, pre-register guests, assign rooms, and confirm room availability Handle guest and employee concerns with professionalism, empathy, and sound judgment Perform the nightly hotel audit and review daily credit and balancing reports Prepare and distribute all required morning reports accurately and on time Ensure a smooth and thorough handover between the day and night operations Collaborate closely with Security, Engineering, and Housekeeping to fulfill guest requests, address maintenance issues, and proactively manage safety and security matters Uphold the hotel's standards for health, safety, and security at all times Perform any other duties necessary to ensure the smooth operation of the hotel during the overnight period Preferred Qualifications and Skills Minimum 1-2 years of experience in an assistant manager or manager role, ideally within a luxury hotel environment (Front Office, Rooms Division, or Guest Services) Strong leadership skills with the ability to coach, motivate, and develop a high-performing overnight team Hands-on, guest-focused approach: you anticipate guest needs and exceed expectations Excellent communication skills: fluent spoken and written English; additional languages a plus A calm, confident presence; capable of handling guest concerns and operational challenges independently Immaculate personal presentation, professional demeanor, and genuine passion for luxury hospitality Knowledge of hotel systems and comfortable with financial, reporting, and auditing responsibilities Flexible schedule with availability to work rotating shifts, weekends and holidays. What to Expect from Your Work Experience Top of market pay. FREE Medical and Dental insurance for you and your eligible dependents. Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company. Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program. Complimentary meals at our employee cafeteria. 401k participation with company matching program. Complimentary Life insurance. Vacation & Paid Sick Time Off. And much more! Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/boston https://www.facebook.com/FourSeasonsHotelBoston https://www.twitter.com/FSBoston http://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Do you enjoy creating a warm and welcoming space for others to enjoy? Do you have an energetic and fun personality? If so, our housekeeping team would love to have you! This position is responsible for cleaning the public areas of the properties to B. F. Saul Company Hospitality Groupquality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities: Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are provided. Ensures cart, linens, public areas, and equipment are clean and in working order. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Safety/Risk Management: Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member's incidents. Knowledgeable of hotel emergency procedures. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Required Skills and Experience: High school diploma or GED preferred. Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required. Benefits Well-Being Health Insurance Dental & Vision Insurance Short- & Long-Term Disability Vacation Policy Personal and Sick Policy Long Term Planning:401(k) Retirement ProgramPaid Life InsuranceTuition Reimbursement Team Member Programs:Our Big 3 Mission Statement Leaders of the Month/YearAnnual Performance Appraisals and Wage Increase OpportunitiesAnnual Team Member BanquetsAnnual Team Member Engagement SurveyDiscounted Room Rates for Team Members, Family and FriendsComplimentary Room Stays B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Bell Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Bell Attendant is also responsible for assisting hotel guests with luggage, including delivery and pick up of guest luggage during arrival and departure. Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. Conducts thorough room presentations for guests. Assists guests with room changes when needed. Maintains an in-depth knowledge of the rooms, meeting facilities and public areas of the hotel. Opens all vehicle and hotel doors for guests. Assists guests with directions, taxis, reservations and all other inquiries. Provides information to guests about the hotel, meeting rooms, amenities, and main attractions in the area. Assists guests with transportation to off-site locations using only approved taxi cab or transport services. Correctly tags individual bags to be stored in the bell storage area. Assures all guests and luggage are safely transported to and from assigned destinations. Continually monitors and maintains cleanliness and order of guest services area. Delivers messages, items and/or guest amenities as requested. Completes all tasks in a timely manner as instructed by the Account Manager Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must complete the Wheelchair Safety Training course provided by Towne Park Work Experience: One to three months related experience and/or training Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed

Under the direction of the Director, the incumbent gains knowledge and experience of company operation as required by an accredited college, university or technical school. Must be currently enrolled in an accredited college, university or tech school in a Hospitality program with an interest in Hotel Operations and/or Food and Beverage.

Job Duties: Responsible for maintaining the overall condition and cleanliness of the maintenance shop and residential property. Maintain property appearance, snow removal (including shoveling, salting, sanding, and ice removal) Complete work orders and turnover maintenance needs on a timely basis. Perform preventive and corrective maintenance on premises. Help in installing new products, such as windows, carpets, and light fixtures. Repaint walls, fix broken furniture, and handle leaks in bathrooms and kitchens. Conduct maintenance and repairing tasks such as replacing ceiling tiles, changing light bulbs and fixing faucets. Check functionality of safety systems. Inspect public areas on a daily basis in case of problems arising unexpectedly. Reports to maintenance manager for issues. Education: High School diploma or GED required. Rate of Pay: $18.00 (starting) Benefits: CSM is proud to offer a comprehensive benefits program that includes health and wellness resources, income protection, and retirement planning. CSM provides and pays for benefits such as: basic life insurance, accidental death and dismemberment (AD&D) insurance, and disability insurance. As a full-time CSM employee you are eligible to enroll in benefits such as: medical, dental and vision insurance, flexible spending accounts, tuition reimbursement, and additional insurance options. CSM offers a 401(k) retirement savings plan that allows you to save between 1% and 75% of eligible compensation through pre-tax and/or Roth 401(k) after-tax payroll deductions with a safe-harbor matching contribution.

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Office Manager. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Front Office Manager, you will directly supervise associates in the Front Office Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include: Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure proper cash and key control procedures are followed. Answer inquiries pertaining to hotel policies and services. Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. Perform Front Desk duties as needed. Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, lounge. Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings. Ensure all brand standards and initiatives are implemented and followed. Perform a variety of administrative tasks including forecasting room occupancy, maintaining department budget, monitoring service trends using Guest Satisfaction results, processing department payroll, maintaining an accurate inventory of supplies, and handling any accounting and purchasing functions, i.e. cost and inventory levels for the Market/Pantry. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of the Front office, lobby and surrounding areas. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Job Requirements We are looking for a self-motivated Front Office Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: 1 to 3 years related experience Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Solid organizational, time-management and prioritization skills Exceptional customer service skills Benefits As a Front Office Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Competitive pay Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Your specific duties in this role will include: Greet, register, and assign rooms to guests. Answer telephone. Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. Make and confirm reservations. Monitor room availability. Block rooms. Program wake-up calls. Handle guest mail and messages. Perform check-out services. Open and close shifts making cash drops as necessary. Maintain market stock and coffee area as needed. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Provide guests with directions and information regarding the local area. Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Schedule shuttle runs for guests (hotels with shuttle only). Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only). Perform laundry duties as needed (Fairfield Inn only). Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only). Job Requirements We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience. Solid organizational, time-management and prioritization skills Exceptional customer service skills Ability to multi-task in a fast-paced environment Basic computer and administrative skills Availability to work a flexible schedule Maintain a valid Driver's License from the state which you reside with no major violations. Benefits As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader who prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Compensation $16.00 - $16.75 per hour Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities

AM Shift. All Applicants Must Be Able To Start As Early As 4AM. Summary of Essential Job Functions All applicants must be able to lift up to 50lbs consistently throughout their shift. * Communicate with supervisor throughout shift to be aware of work required. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. Act as function Bartender as qualified Position may assist with functions off-site as necessary. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages and maintaining OSHA food safety standards. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms. Move all equipment in a safe manner. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms when meetings have concluded and return items to storage closet so the room will be available to be reset for the next function. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Vacuum each meeting room after use. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of various types of equipment and set-up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.). Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and service ware. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items. Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down. Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs. Required Licenses, Permits or Certifications Employee must have or obtain an Oregon Food Handler's Permit prior to beginning employment. Employee must have or obtain an Oregon Liquor Control Commission Server's Permit prior to beginning employment.

Apply Job Type Full-time Description Join the Seven Feathers family! About Seven Feathers Casino Resort: Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It's a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It's a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service. Why Work at Seven Feathers: At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including: Comprehensive medical, dental, vision, and Rx coverage. Paid Time Off Employer-paid life and disability plans 401k with up to 3.5% employer match Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out and cashiering in a friendly, professional manner to encourage repeat business. Duties include but are not limited to: Upholds the resorts commitment to exceptional guest service. Is familiar with and can perform all the duties and responsibilities of the reservation agent. Completes guest transactions by processing payments in cash or credit card. Demonstrates working relationship and communication skills conductive to a professional and friendly work environment with all departments. Resolves and /or refers to management all guest requests, concerns, complaints, and suggestions quickly, efficiently and courteously in a continuous effort to provide exceptional guest service. Does not exceed realm of specified authority. Registers guests, assigns rooms and keys. Accommodates special requests whenever possible. Begins each shift by signing in, reading and initials the logbook, posted memos, meeting minutes, ect. Assists the Front Office Lead Receptionist in printing and reading of necessary reports. Understands and is familiar with room status, availability, room rates, locations, room types, and package elements. Is familiar with the Players Club and encourages all guests to utilize this service. Coordinates room status updates with housekeeping by notifying of all late checkouts, room moves, early check ins, stayovers, special requests, ect. Is familiar with and follows proper procedure for noise/disturbance complaints inform Front Office Lead or Front Office Supervisor of all complaints. Knows how to use front office equipment. Obtains hotel bank and keeps it balanced. Posts appropriate charges and credits to guests account. Uses proper verbal etiquette, is friendly, uses name recognition, and makes eye contact with all guests. Follows security procedures when issuing guest room keys. Knows and adheres to all cash handling and credit card policies and procedures. Follows proper procedure for issuing and closing guest's safety deposit boxes. Use proper mail, package, and message handling procedures. Maintains clear and concise communication with Front Office Lead Receptionist and /or Front Office Supervisor/Manager throughout each shift. Attends and positively contributes to all scheduled meetings and training sessions. Encourages and demonstrates positive morale characteristics. Maintains a neat and clean appearance of the front desk and other work areas at all times. Knows and follows the Internal Controls set in place by the Cow Creek Gaming and Regulatory Commission. Captures and accurately enrolls new members into the Players Club. Accurately updates Player information. Adheres to all department and resort policies outlined in the employee handbook. Performs and assists with other duties and responsibilities set forth by the Front Office Supervisor, Hotel Manager, and Hotel Director. Provides constructive input to foster process improvement within the department. Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis Requirements High School Diploma or GED Certificate required. 1 year of experience working in a customer service environment required. Experience with Micros, Patron, and Opera preferred. Clerical/administrative experience required. Excellent organizational, verbal, interpersonal, and customer relations skills. Basic computer skills in Microsoft Word, Excel and Outlook. Ability to handle multiple priorities and tasks at once. Able to follow verbal as well as written instructions. 18 years of age or older. Must be able to obtain a Class I Gaming License. Must be able to obtain a Food Handlers Card.

Under the direction of the Manager, Front Desk, the Supervisor, Front Desk is responsible for ensuring the Front Desk Team creates a pleasurable experience for all guests, prides itself on exceptional proactive service and unparalleled knowledge of property and services, and partners effectively with all other hotel departments to seamlessly cater to guest needs. Leads and guides their team to create unique memories, and maintain professional relationships with guests to enhance their overall experience, while following and meeting Service Excellence Standards. Assists in managing and supporting consistency of service and delivering results that contribute to the mission and overall success of the Hotel, including accomplishing performance objectives linked to improving customer service and the value of the Hotel's products and services to its customers and clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervises the operation of Front Desk and provides support to Team Members as needed. Supervisor monitors daily performance of Front Desk Team Members to ensure duties are completed accurately, efficiently and timely. Oversees Hotel Front Desk processes: ensuring rooms and services are correctly accounted for; provides direction to team members on cash handling, credit cards and other forms of payment in accordance with hotel credit and cash handling policies. Monitors and assists with work schedules and special assignments. Welcomes guests with friendly demeanor and ensures Team Members are following Yaamava' Brand Service Standards. Demonstrates thorough knowledge of hotel information including but not limited to latest promotions, rates, products and availability. Assists in training and communicating with team members on new processes, procedures, electronic or systems applications, and guest services. Leads team members to feel empowered to provide excellent service by addressing and resolving guest concerns with immediate and exemplary solutions. Ensures guest interactions are handled with the highest level of hospitality and professionalism, accommodating special requests whenever possible with sense of urgency. Compiles and reviews daily reports, audits and logs to measure quality of operation and escalate matters accordingly. Assists Front Desk Manager in identifying and recommending plans of action or solutions for Front Desk Team Members on Front Desk concerns Communicates and collaborates with all department leaders and team members to ensure guest experience is personalized and executed seamlessly. Remains in open communication with VIP Services and Player Development to respond to guest reservation modifications and inquiries. Assists Hotel Senior Management in communicating issues and problems in relation to guests, team members, safety, VIP Services and Player Development. Safeguards confidential nature of guest, department, and enterprise data. Acts in accordance with policies and procedures when working with front of house equipment and property management systems and monitors proper usage by team members. Reports all maintenance issues pertaining to facility via internal systems and ensures resolution. Adheres to all health and safety policies and procedures set by the enterprise. Performs other duties as assigned to support the efficient operation of the department. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles. EDUCATION, EXPERIENCE AND QUALIFICATIONS Bachelor's Degree from an accredited college or university in a related industry required. Minimum one (1) years' of hotel experience as Front Desk Agent, Night Auditor or a Customer Service-related field is required. Experience in a luxury hotel and/or resort preferred Minimum one (1) year of experience in a role leading and coaching others to meet and exceed standards is preferred. Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Strong English skills, both oral and written required. Intermediate proficiency in Microsoft Office (PowerPoint, Word, Excel and Outlook) desired. Must have good mathematical and organizational skills. Must uphold and protect financial, private and confidential information at all times. Must have strong customer service, problem solving and communication skills. Must be able to deliver excellent service in sometimes tough situations and maintain composure under demanding settings. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards. Positioned at the hub of guest interaction, you will ensure a seamless arrival, stay, and departure experience. If you enjoy engaging with others, leading a team, and take pride in being proactive, responsive, and caring, this role is a perfect fit. Many of our supervisors advance within a few years to Assistant General Manager roles. Responsibilities Provide the highest quality of service to guests at all times Check guests in and out efficiently and in a friendly manner Handle guest mail and messages with professionalism and accuracy Maintain thorough knowledge of hotel staff, room locations, rates, amenities, and selling strategies Take reservations and manage room blocks and special requests Answer switchboard calls following proper telephone etiquette standards Monitor room availability and assist AGM/GM with yield management and restrictions Handle guest safe deposits per established procedures Keep the lobby and desk area clean and presentable Maintain thorough knowledge of emergency and security procedures Qualifications High school diploma or equivalent required; hospitality or supervisory experience preferred Strong leadership and team management skills Excellent communication and interpersonal abilities Ability to multitask and remain professional in a fast-paced environment Detail-oriented with strong organizational skills Flexibility to work varied shifts, including evenings, weekends, and holidays Commitment to delivering outstanding guest service Benefits (Full-Time Associates Only) Competitive wages Medical, dental, and vision insurance Life insurance and short/long-term disability options 401(k) program with company match Tuition assistance Discounted room rates at Concord-managed hotels Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

At High Hotels, hospitality isn't just what we do, it's who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey. It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiences-for employees and guests alike-aren't just expected, they're the standard. Are you ready To Spread Joy Through Hospitality? As a Housekeeping Inspector, you will be responsible for the efficient operation and production in all phases of the housekeeping, laundry, and public space area of the hotel Our ideal candidate will work to effectively maintain and ensure the highest level of safety, security, cleanliness, and guest satisfaction of hotel guest rooms and public areas. The Housekeeping Inspector is responsible for the coordination of the housekeeping staff, including Room Attendants, Laundry Attendants, and Housepersons. This full-time position (32-40 hours per week) is based at two properties in Ewing, NJ: SpringHill Suites and Marriott Courtyard. Hours are 9:00 AM to 5:00 PM, with weekend and holiday shifts required. Schedule includes Fridays, Saturdays, and every other Sunday at SpringHill Suites, and Mondays and Tuesdays at Marriott Courtyard with occasional vacation and request off coverage. Starting Rate: $19.61/hr. Potential for increase is based on experience. Areas of responsibility for our Housekeeping Inspector include: Inspecting rooms that were cleaned and ensuring prompt notification to front desk. Completing opening and closing paperwork daily. Cleaning guest rooms as needed. Assuring standard of cleanliness in rooms and lobby areas are maintained to pass QA inspections. Assigning rooms to be cleaned and scheduling co-workers in all areas of the housekeeping department according to standards and occupancy rates. Reporting maintenance deficiencies throughout the property as discovered. Maintaining open and daily communication with co-workers, management, and guests. Ensuring co-workers have adequate supplies and operating equipment to perform their job correctly, orders as necessary. Conducting monthly linen and supply inventory, orders as necessary. Cultivating and promoting a campus culture within the two Ewing, NJ properties. Our next team-member will ideally possess the following educational and work qualifications: A high school diploma or general equivalent (GED) preferred A minimum of six (6) months hotel housekeeping operations experience, required Bi-lingual, English and Spanish, preferred The ability to work in both a team environment and independently Schedule flexibility, required. Ability to work evenings, weekends, and holidays. Working for The High Companies: At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 90 years ago! High Hotels offers a comprehensive total compensation package including medical benefits, 401(k), vacation time and employee discounts (varies depending on employment status) Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year. 401(k) Retirement Plan with a company match. Worldwide travel discounts. Fun working environment! We feel that work should be fun and the management teams do all they can to promote a fun working environment.

Styled by the Sea. Defined by Service. Join the team at the iconic Diplomat Beach Resort. Following a property-wide renovation, The Diplomat enters its next era-transitioning into Signia by Hilton Diplomat Beach Resort. The Food and Beverage team is elevating its craft to match the sophistication and energy of our refreshed restaurants and reimagined beachfront destination. The Hotel Bar is seeking a Server Assistant to join our exceptional team! Check us out: The Diplomat Beach Resort We are seeking an energetic individual who is career driven, with a positive approach to hospitality. As the ideal candidate, you will: Have a solidified knowledge of food and beverage operations Have previous experience in a high-volume, professional atmosphere Have a detail-oriented approach to your work Have previous experience working in a time-sensitive atmosphere If you're ready to take your career to the next level, apply now and join our team at The Diplomat Beach Resort! What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

"Where Boutique Style Meets Music City Charm-Lead the Front Office Experience." Lead with Warmth. Deliver with Style. Inspire with Nashville Spirit. At Canopy by Hilton- Bankers Alley, hospitality isn't just a service-it's a vibe. Our boutique, art-forward property sits in the heart of downtown Nashville, welcoming guests who want a local, authentic, and elevated experience. As a Front Office Supervisor, you'll set the tone for that experience from the moment guests walk through our doors. We're looking for an energetic leader who loves people, embraces Nashville's creative culture, and knows how to inspire a team to deliver exceptional, personalized service. If you're ready to blend operational excellence with genuine southern charm, this role is the perfect stage. What we are looking for: A natural leader with strong communication and people skills Passionate about hospitality-and excited to show off Nashville to travelers Organized, proactive, and confident in handling fast-paced operations Someone who thrives in boutique environments where personality matters Experienced in hotel or guest-facing leadership roles (Hilton experience = a plus!) Comfortable using hotel systems, solving problems, and coaching a team If this describes the type of environment you thrive in and live up to a challenge then apply today! A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Schedule, assign daily work, lead pre-shift meetings, inform and train team members Monitor, observe and assist in evaluating team member performance Monitor lobby traffic and adjust staffing accordingly What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality- We're passionate about delivering exceptional guest experiences. Integrity- We do the right thing, all the time. Leadership- We're leaders in our industry and in our communities. Teamwork- We're team players in everything we do. Ownership- We're the owners of our actions and decisions. Now- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are hiring Servers! New Hilton Garden Inn hotel in EpicCentral: Breakfast, Dinner and Banquet shifts available!! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Responsibilities: Maintains a calm demeanor during periods of high volume or unusual events Make decisions and solve problems in the interest of 100% guest satisfaction Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems Maintains a clean and organized workspace Maintains regular and punctual attendance Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Answers inquiries pertaining to hotel policies and services, and resolve occupants' complaints while supporting all customer service programs on assigned shift. Assists with management of daily arrivals and departures in reservation system on assigned shift. Provides direction for Hotel supervisory staff on assigned shift. Take out supervisor staff and input team Assists with posting charges, and settling of folios for individuals and groups, if applicable, on assigned shift. Addresses and manages complaints, grievances or concerns from team members on assigned shift. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Maintains strict confidentiality in all departmental and company matters. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. Responsible for staff development and training programs. Responsible for rewards and recognition program to maximize employee engagement. Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Determines work procedures and expedites workflow. Responsible for employee performance (disciplining, coaching, counseling). QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. Bachelor's degree (B. A.) from four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. Must be proficient in Microsoft applications (Excel, Word, and Outlook). Knowledge of hotel systems software. CERTIFICATES, LICENSES, REGISTRATIONS Must register and maintain registration as a gaming employee in the State of Nevada pursuant to NRS 463.335. Employee must be able to qualify for licenses and permits required by federal, state and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second hand tobacco smoke. The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations. What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction. Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Drives carts, bobcats, and ice surfacing machines. Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all CSM procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to CSM attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record. Physical Requirements: Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift.