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Never Ending Travels logo
Never Ending TravelsOverland Park, KS
We are actively seeking individuals with a sharp attention to detail and an unwavering passion for travel, capable of igniting the aspirations of others. In this remote opportunity, you will play a pivotal role in curating unforgettable travel experiences. Responsibilities • Craft compelling emails to effectively engage with clients. • Conduct thorough research on diverse destinations, culinary offerings, and activities. • Collaborate with suppliers to create personalized travel itineraries. • Maintain up-to-date client travel documents and invoices. • Organize travel logistics for clients, including flights, accommodations, cruises, and ground transportation, with a focus on cost-effectiveness through preferred vendors. Requirements • Maintain a dedicated home workspace equipped with a computer, cell phone, and high-speed internet. • Ensure a focused work environment by minimizing distractions. Benefits • Comprehensive training will be provided to enhance your skills. • Earn commissions based on performance. • Enjoy flexible work hours that you create • No prior experience required. Training is given. • Access to enticing travel perks. • Receive your personalized website. Powered by JazzHR

Posted 30+ days ago

Thind Management logo
Thind ManagementTampa, FL
Hotel Maintenance Technician Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a motivated hotel maintenance technician with a positive attitude and willingness to learn. One who is responsible for performing a variety of maintenance and repair tasks to ensure the proper functioning and appearance of the hotel’s physical facilities. Responsible for handling both routine maintenance and respond to urgent repair requests in a timely manner. The maintenance technician plays a crucial role in maintaining a safe, comfortable, and well-maintained environment for guests and employees while following company and brand standards. Core Job Responsibilities & Duties ­­­­­­­ Greets guests immediately with friendly/sincere acknowledgement throughout the hotel Understand and follow company and brand standards Ability to follow instructions given by supervisors Perform preventative maintenance tasks such as inspecting, lubricating, and cleaning equipment and systems on a regular basis, including but not limited to HVAC systems, plumbing fixtures, lighting, and electrical systems Respond to maintenance requests from various hotel departments and promptly address issues such as broken fixtures, leaks, faulty electrical equipment, and other repair needs Diagnose problems, determine appropriate solutions, and carry out repairs efficiently Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and functionality Repair furniture, fixtures, and appliances along with performing painting, carpentry, and other maintenance tasks needed in guest rooms Adhere to all safety protocols, including proper handling of hazardous materials and compliance with relevant safety regulations Inspect and maintain fire safety equipment, emergency lighting and other safety systems Maintain an inventory of maintenance supplies, tools, and equipment Report any shortages or damaged equipment and ensure proper storage and organization of supplies Document all maintenance activities, including work orders, repairs performed, and materials used on hotel communication system Maintain accurate records of maintenance schedules and inspections Collaborate with other hotel departments, such as housekeeping, front desk, to coordinate maintenance activities and minimize disruptions to guests Communicate effectively with supervisors, coworkers, and outside contractors as needed Ensure that all cleaning equipment & supplies are used and stored properly Qualification Standards & Company Requirements Ability to work efficiently and independently in a fast-paced environment Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise Ability to prioritize and multitask effectively in a fast-paced environment Strong communication and interpersonal skills required Basic knowledge of safety regulations and building codes preferred Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Basic knowledge of building systems, including mechanical, electrical, plumbing, and HVAC required Strong problem-solving skills and ability to troubleshoot and repair various systems and equipment Ability to work a flexible schedule, including weekends and holidays Previous experience in hotel maintenance or a similar role preferred High school diploma or equivalent; technical training or certification in maintenance or a related field is preferred *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

Posted 30+ days ago

Blue Sky Hospitality Solutions logo
Blue Sky Hospitality SolutionsMelville, NY
The Room Inspector plays a key role in ensuring that guest rooms and public areas consistently meet brand standards of cleanliness, appearance, and overall guest readiness. This individual conducts detailed inspections, supports housekeeping staff, and ensures that guests have a positive and comfortable stay at hotel. Inspect guest rooms and public areas for cleanliness, presentation, and compliance with Hilton brand standards. Report and follow up on deficiencies such as maintenance issues, linens, amenities, or housekeeping standards. Support, coach, and provide feedback to Room Attendants to ensure quality and efficiency. Communicate daily room assignments and updates to the Housekeeping Manager. Verify proper stocking of housekeeping carts and supply closets. Assist in training new housekeeping staff on inspection standards and cleaning procedures. Coordinate with Maintenance and Front Desk for timely room status updates. Uphold safety standards and ensure compliance with health and sanitation regulations Handle guest service requests professionally and promptly when encountered during inspections. Perform other related duties as assigned by management. Perform any other job related duties as assigned. Ability to work in a fast-pace, high-energy and demanding work environment. Strong attention to detail Ability to establish and maintain effective working relationships with associates and guests. Able to understand and follow all safety related procedures while performing all tasks. Regular attendance in conformance with the standards is essential to the successful performance of this position. Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. While performing the duties of this position, the job regularly requires standing and walking for an entire shift and perform repetitive motions, bending, stretching, reaching, stooping and pushing up to 20-30 pounds.

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupCalistoga, CA

$18 - $19 / hour

Pay Range: $18.00 - $19.00 Hourly We're seeking a steward to maintain operational functions in the restaurant, provide clean tableware for all hotel dining areas and functions, clean and sanitize all pots and pans used by the kitchen staff, and maintain a clean, safe, and comfortable work area for the kitchen and food service staffs. Dr. Wilkinson's Dr. Wilkinson's Backyard Resort and Mineral Springs is an iconic resort and spa destination located in the heart of the charming town of Calistoga, offering time-honored mud bath and spa treatments, healing mineral pool soaks, and the best of Calistoga right outside its doors. The transformed resort honors its iconic past while looking toward the future with a new mid-century inspired design, 50 completely refreshed guestrooms, a brand-new restaurant with indoor and outdoor seating, a completely re-imagined spa, and the same proven mud bath treatments first shared with the world over 65 years ago. Best-in-class yet playful and approachable, the spa will make the art of mud bathing accessible for all. Who We Are Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. What You Will Be Doing Perform routine pre-service tasks as directed, including transporting china, glassware, and silver; making sure service plates are hot and ready to be used. Attend to food service lines throughout service, including maintaining an adequate supply of clean dishes and utensils; refilling plate warmers as needed; and providing a constant supply of hot dishes and platters. Sweep, clean, and de-grease all kitchen floors on a daily basis. Follow all specifications to properly presoak, clean, and store all china, glassware, and silverware. Tear down dish-washing machine at end of each shift and thoroughly wash baskets, tanks, sprayers, and all parts, in preparation for the next shift. Follow all specified procedures to wash, disinfect, and store pots, pans, and fryers. Maintain the cleanliness of all sinks in the back of the kitchen, keeping them free of pots and pans. Retrieve fry pans from the line cooks, and clean and return them as soon as possible. Satisfactorily perform routine cleaning tasks in the kitchen as directed, including: o Sweeping ,cleaning, and mopping in various areas, including inside and out of all walk-in refrigerators and freezers o Cleaning tasks in the kitchen as directed, o Cleaning all machines, sinks, shelves, and working tables; o Keeping dumpster area clean and orderly at all times; o Cleaning dish and food warmers; o Cleaning Chef's office; o Keeping coffee machine area clean; o Cleaning and mopping employee dining' lounge area. Empty, wash, and reline all trash cans in back of kitchen, as soon as they are filled. Remove dirty towels from kitchen collection areas as they are filled, and replenish supply of clean linens and towels as needed. Maintain the banquet silver utensils storage area in an orderly manner, at all times. Set tables and empty trash containers in the employee lounge as needed, prior to and during service hours. Follow all company policies and procedures. Immediately report all suspicious occurrences and hazardous conditions. Maintain the cleanliness and safety of work areas at all times. Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others. What We're Looking For Must be detail oriented, organized and efficient. A courteous, professional and friendly manner. A quick learner and able to work productively with little supervision. Open availability required. Must be prepared to work various shifts (for example: 7-3pm, 3-11pm, weekdays, weekends, holidays). What's In It for You Access to free virtual fitness classes and discounted in-person memberships Paid holidays Paid Parental Leave Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate. This position is non-exempt and will require standing and moving at least 75% of the time.

Posted 3 weeks ago

PM Hotel Group logo
PM Hotel GroupWilmington, DE
What You'll Do Oversee daily housekeeping operations, including room inspections and assignment of tasks Train, coach, and support room attendants, housepersons, and laundry staff Ensure cleanliness and maintenance standards are met in all guest rooms and public areas Communicate effectively with the Front Office and Engineering teams to address guest needs and room readiness Assist with inventory control and ordering of cleaning supplies and amenities Uphold all safety, sanitation, and quality guidelines in line with brand and company standards Who You Are A hospitality professional with previous housekeeping or supervisory experience in a hotel setting Meticulous in your standards and able to spot even the smallest details Organized, reliable, and proactive in solving problems A natural leader who inspires and motivates others to perform at their best Committed to delivering a clean, welcoming, and luxurious environment for every guest Why You're Here You know that cleanliness and comfort are the foundation of an unforgettable stay. You take pride in leading a team that operates behind the scenes but plays a starring role in the guest experience. At HOTEL DU PONT, you'll help relaunch a legendary property and ensure every guest's first impression is nothing short of exceptional. Lead with care. Deliver with pride. Be part of the relaunch of an icon.

Posted 30+ days ago

Noble House Hotels and Resorts logo
Noble House Hotels and ResortsFort Lauderdale, FL
Description Ready to work and play on Fort Lauderdale Beach? Pelican Grand Beach Resort is looking for a Busser to support our food service operations that enjoys working in a beautiful hotel right on the beach. We are a fun, fast paced, diverse team and an upbeat place with a great atmosphere. We have a lot of fun working together and we believe that our team is the key to our success! At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. The Busser Will: Complete all established set-up, stocking and closing duties on time. Clear, clean, and reset tables according to procedures. Clean area under and around tables inside restaurant and outside verandah. Know and adhere to health and sanitation guidelines at all times. Demonstrate a courteous, friendly, polite, congenial and efficient attitude. Promote positive guest/employee relations. At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family. We also offer AWESOME benefits such as: 401K (and 401K matching) Paid time off Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability HUGE employee discounts Multiple parking options One free meal during your shift Many recognition programs Referral programs Growth opportunities Requirements The individual must possess the following knowledge, skills, and abilities. Must also be able to explain and demonstrate that he or she can perform these essential functions of the job. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time Ability to comprehend and follow instructions Must be able to speak, read, write and understand English Requires good communication skills, both verbal and written Must be able to pass a background check Must be legally eligible to work in the United States Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Posted 5 days ago

A logo
Al Copeland InvestmentsNew Orleans, LA
Description Now Hiring Hotel Sales Manager* We are seeking an enthusiastic and results-driven Hotel Sales Manager to oversee group and tour travel market sales for two boutique hotels in New Orleans: a 102-guest-room property located in the historic French Quarter and a 44-guest-room boutique hotel in the charming Garden District. The Sales Manager will have a strong understanding of New Orleans' unique appeal as a destination, excellent networking skills, and a proven track record of growing sales in the group and tour travel segments. Key Responsibilities: Sales Strategy & Execution: Develop and implement strategies to target the group, tour, and travel markets. Proactively identify and pursue new business opportunities, including bus tours, group bookings, and travel agencies. Account Management: Build and maintain relationships with tour operators, travel agents, group coordinators, and event planners. Ensure client needs are met by collaborating with the hotels' operations teams to coordinate room blocks, itineraries, and special requests. Revenue Generation: Negotiate contracts to maximize occupancy and revenue while maintaining profitability. Monitor market trends and competitors to adjust sales strategies accordingly. Event Coordination: Work closely with clients to plan group stays, including accommodations, meeting spaces, and optional itineraries. Serve as a liaison between clients and internal teams to ensure seamless service delivery. Reporting & Analysis: Track sales performance and prepare regular reports for management. Utilize data to forecast trends and recommend opportunities for growth. Qualifications: Hospitality, or a related field (preferred). 2+ years of experience in hotel sales, with a focus on group and tour travel markets. Familiarity with New Orleans' tourism landscape and key group travel drivers. Strong interpersonal and negotiation skills. Proficiency in sales and CRM software. Ability to travel locally as needed.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Houston, TX

$10 - $13 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10-13 per hour plus $15-$17 per hour in tips. Work Schedule: For this position, we are currently seeking morning/afternoon/evening availability. Shift can range from 7:00am- 3:00pm , 9:00am- 5:00pm, 1:00pm- 9:00pm, 3:00pm- 11:00pm or 5:00pm- 2:00am depending on candidates availability. This will be discussed during the interviews. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 days ago

Encore logo
EncoreAtlantic City, NJ
Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. Ensure all known opportunities are in CRM and completely accurate and updated at all times. See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications BS/BA or 1+ years of Encore or equivalent experience required 1 year technology sales or hospitality experience preferred Prior sales experience in audiovisual is a plus Knowledge of hospitality industry and sales processes preferred Technical aptitude and computer proficiency required Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 4-5 hours per day Standing: 2-3 hours per day Walking: 2-3 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 0-1 hour per day Climbing: 0-1 hour per day Grasping: 0-1 hour per day Lifting Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Carrying Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs: Never Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Continuously Peripheral Vision: Continuously Depth Perception: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Occasionally 16 - 50 lbs*: Occasionally 51 - 100 lbs*: Occasionally Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-DB1 #INDSALES

Posted 30+ days ago

PM Hotel Group logo
PM Hotel GroupBaltimore, MD
What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap, shampoo, and coffee. Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day. Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 3 weeks ago

PM Hotel Group logo
PM Hotel GroupAustin, TX
This Position Is For Our Afternoon/Lunch Shift. Bartending Experience Preferred Summary of Essential Job Functions Check station before, during and after shift for proper set-up and cleanliness. Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions Record the details of the order from the guests, repeating the order to the guest to check for accuracy. Input the order into the POS system When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any dessert items or specialty coffees. Operate the POS sale procedures to pre-check order and close out the check. Effective communication with the kitchen staff regarding orders/guest needs Clear, bus and reset tables Comply with all PM Hotels cash handling and house bank contract policies and procedures. Present the check to guests promptly. Take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are always at their peak Contribute to a fun, energized and comfortable working environment as an active member of the Sheraton team Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Supportive Functions Participate in the heating of, preparation or serving of food Participate in maintaining the cleanliness of the outlet Perform side work duties or special projects Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and menu items. Ability to remember, recite and promote the variety of menu items. Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift. Ability to operate beverage and toast equipment. Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to operate a keyboard and learn point of sale procedures.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Plano, TX

$7 - $12 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $7.25 per hour plus $10-$12 per hour in tips. Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Afternoon/Evening availability is recommended. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 1 week ago

Towne Park Ltd. logo
Towne Park Ltd.Indianapolis, IN

$14+ / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. They are also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. SUMMARY The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. He/She is also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Shuttles guests to appropriate places that are approved by manager and the client contact. Must be able to learn and remember pick-up and destination points. Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc- 40% Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers. Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome to property- 20% May operate a vehicle that seats fifteen people or less, including driver. Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. Monitors vehicle condition and records malfunctioning items or damage and submits to manager- 20% Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of client financial and identifying information. May not provide "lift" services or assistance to any hotel or hospital guest; only offer a hand for assistance. Check wheelchairs for safe operation prior to each use and must clean wheelchairs after each use. Must be able to assist patrons with entering and exiting the vehicle. May be required to use specialized equipment such as wheelchair lifts- 20% The total amount of time for all functions of the job - 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client Due to vehicle leasing contract requirements must be at least 21 years of age Must maintain a valid driver's license at all times Pass annual / semiannual MVR check Must complete the Wheelchair Safety Training course provided by Towne Park as applicable Must possess current Medical Examiners Certificate Must maintain an up to date license as well as DOT endorsements and a bi-annual physical exam as applicable Work Experience: One to three months related experience and/or training; or equivalent combination of education and experience Knowledge: Must be able to drive manual transmission Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

Posted 1 week ago

Concord Hospitality logo
Concord HospitalityWauwatosa, WI

$18+ / hour

Your Path Begins Here At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood. Renaissance Milwaukee West, a newly opened, AAA Four Diamond, premium distinctive hotel is seeking an energized and detailed-oriented Guest Rooms Maintenance Technician to join our Engineering Team. This is a great opportunity to learn entry-level maintenance or to build on your existing skills. On-the-job training and mentorship provided by our Engineering Leadership Team! In this role, you make a difference in our guest experience daily. Put your stamp on our great property and set your pace for your future career! Here are some of the great benefits of working with us: Competitive Pay 2 Weeks Paid Time Off Annually 7 Paid Holidays Same-Day Pay Option Hotel discounts worldwide Exclusive discounts on concert tickets, theme park passes, rental cars, and more Verizon wireless discount Free parking in structure and easy access to public transportation Complimentary and discounted food and beverage Comprehensive health, vision, and dental insurance with multiple plan choices Flexible Spending Account Group life insurance (provided by the company) Short-term disability insurance (provided by the company) Voluntary supplemental life insurance and long-term disability insurance 401(k) with company contribution - free money! Safety shoe discount Company uniform Deeply discounted dry clean services Clean and secure locker room for personal belongings Personal and professional developmental opportunities; classroom training, online training, and educational assistance program Role Summary: Responsible for guest room maintenance with routine repairs and preventative maintenance checks, under the direction of the Chief Engineer. Responsibilities: Assist with building and grounds maintenance, with a focus on hotel guest rooms. Complete varied maintenance tasks including but not limited to plunging toilets, unclogging drains, repairing hardware, plumbing, painting, and electrical equipment (e.g., lamps, air conditioning, and cosmetic items). Provide a safe environment for our guests and hotel staff. Provide professional, courteous service to our guests and accommodate various requests. Be a team player and assist in other departments when help is needed. Must be knowledgeable of all emergency procedures. Has working knowledge of sprinkler system and emergency power systems. Must be available for emergencies and to preserve the building and systems during the emergency. Ability to move luggage or packages weighing up to 50 pounds. Assist in unloading delivery trucks, as needed. Utilize web-based engineering application to manage assets, documents, and maintenance programs. Maintain thorough and timely logs, as required. Adhere to uniform requirements. Clean, lubricate, protect, or otherwise maintain all tools and equipment. Continuously look for conditions which may endanger associates or guests of the hotel and take immediate action to correct any hazardous conditions found. Other duties as required. Desired Skills and Experience: Prior experience in maintenance (minor repairs, painting, patching drywall, etc.) preferred. This position requires flexible availability (weekend availably required). Compensation: The starting hourly pay for this position is $18.00, depending on experience. Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 2 weeks ago

T logo
The Paradies ShopsJamaica, NY
REQUIRED KNOWLEDGE AND ABILITY: Exceed First Class Service standards and behavior with every guest, business partner and peers. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing. Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area. Communicate with server and hostess to assure efficient seating, table utilization and customer service. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Use correct cleaning chemicals for designated items, according to OSHA regulations. Sweep and mop. Removes trash and garbage to designated areas. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Maintain clean organized work environment that is free of safety hazards Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety. Other duties as assigned. Required Experience Ability to work various shifts in a 7/365 team oriented environment Excellent customer service skills and an ability to communicate effectively Self-starter able to prioritize and handle various tasks simultaneously Ability to adapt to changing priorities and unexpected situations Ability to work with minimal supervision. Good communication skills and the ability to work independently as well as with other team members. Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest Ability to lift a minimum of 50 lbs.

Posted 30+ days ago

P logo
PCH Hotels and ResortsMontgomery, AL
Join Our Team as a Maintenance Tech! Are you a hands-on problem solver who takes pride in keeping things running smoothly? Do you enjoy creating a safe, welcoming, and well-maintained environment where guests feel at home? If so, we'd love to have you on our team! As a Maintenance Tech, you'll play a vital role in ensuring our hotel operates seamlessly. From keeping our systems in top shape to responding quickly to guest needs, you'll be part of the team that makes every stay exceptional. What You'll Do: Troubleshoot and repair hotel equipment, systems, and guest room features. Perform preventative maintenance to keep everything in excellent working order. Tackle a variety of projects - electrical, plumbing, carpentry, painting, and more. Respond to guest requests with professionalism and a smile, making sure they feel cared for. Keep detailed records of your work and maintain a safe, organized workspace. Ensure everything we do meets safety codes, regulations, and high brand standards. What We're Looking For: A self-starter with strong problem-solving skills. Experience in general maintenance (hotel, commercial, or residential experience is a plus). Knowledge of electrical, plumbing, HVAC, or carpentry basics. A positive, guest-first attitude and commitment to teamwork. Reliability and attention to detail - because every detail matters to our guests. Why You'll Love It Here: Be part of a supportive team that values your skills and growth. Enjoy a variety of work - every day is different. Help create a safe, comfortable, and memorable experience for our guests. Bring your expertise, energy, and enthusiasm - and help us keep our hotel running at its best! PCH Hotels & Resorts is a company that puts people first! Beyond offering a competitive salary, we also offer: Medical, Dental, and Vision Insurance Tuition Reimbursement 401K with Company Match Employer Paid Life Insurance Complimentary Employee Assistance Program Paid Time Off to include Vacation, Personal, Sick, & Holidays Discounted Hotel, Spa, Golf, Retail, and Food & Beverage

Posted 5 days ago

Towne Park Ltd. logo
Towne Park Ltd.San Antonio, TX

$10 - $12 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10-$12 per hour plus $13-$15 per hour in tips. Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-HiPo

Posted 1 week ago

PM Hotel Group logo
PM Hotel GroupBaltimore, MD
What You'll Do: You will be at the center of the hotel's universe-the front office. As the PBX Operator, you'll be at the center of all hotel communications - and you'll coordinate all of it. From assisting with external calls to internal calls to facilitating emergency procedures, the PBX Operator plays a vital role in the hotel's communications network. Here are some of the tasks you'll be responsible for on a daily basis: Promptly answer telephone calls and greet callers with a positive and clear voice. Receive wake-up call information and input into the automated wake-up system Act as dispatcher for security, guest services, and property operations associates. Provide timely information via paging system and two-way radios to associates in response to emergencies and guest requests. Redirect calls as needed. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of customer service experience. Most importantly, you're someone who can communicate with guests and associates in a professional and positive manner at all times. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Posted 3 weeks ago

Towne Park Ltd. logo
Towne Park Ltd.Indianapolis, IN

$9 - $10 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9-$10 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include A./PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 1 week ago

Towne Park Ltd. logo
Towne Park Ltd.Nashville, TN

$9 - $11 / hour

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Associate/Valet is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. Job Details Valet Drivers- Embassy Suites, Nashville Starting pay potential $14 - $18 per hour with cash tips No experience needed All shifts available Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9 - $11 per hour plus $5 - $9 per hour in tips. Work Schedule: The potential work schedule for this position is weekdays, weekends, holidays, all shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 3 weeks ago

Never Ending Travels logo

Remote Resort and Hotel Booker- Entry

Never Ending TravelsOverland Park, KS

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Job Description

We are actively seeking individuals with a sharp attention to detail and an unwavering passion for travel, capable of igniting the aspirations of others.

In this remote opportunity, you will play a pivotal role in curating unforgettable travel experiences.

Responsibilities

• Craft compelling emails to effectively engage with clients.

• Conduct thorough research on diverse destinations, culinary offerings, and activities.

• Collaborate with suppliers to create personalized travel itineraries.

• Maintain up-to-date client travel documents and invoices.

• Organize travel logistics for clients, including flights, accommodations, cruises, and ground transportation, with a focus on cost-effectiveness through preferred vendors.

Requirements

• Maintain a dedicated home workspace equipped with a computer, cell phone, and high-speed internet.

• Ensure a focused work environment by minimizing distractions.

Benefits

• Comprehensive training will be provided to enhance your skills.

• Earn commissions based on performance.

• Enjoy flexible work hours that you create

• No prior experience required. Training is given.

• Access to enticing travel perks.

• Receive your personalized website.

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