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What You'll Do: You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader, your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service. On a daily basis you will be responsible for: Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel. Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services, understanding that extraordinary service and business decisions are not mutually exclusive. Overseeing and participating in guest registration and check out. Managing, training, and scheduling the Front Office staff Carrying out activities (night audit review, setting up group billing, making forecasts, controlling and placing orders for supplies, cross-departmental communication) required for the smooth functioning of the Front Office Where You've Been: We're looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager+). Being a people-person is a must as you'll be working with others constantly. You'll have some experience in coaching, mentoring, and teambuilding. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: Can't sit still? Hate the idea of sitting at a desk all day? Want to get your start in the Food and Beverage industry? The Runner is an excellent answer to all three questions! With your capable hands, you'll provide both excellent service to our guests and support to our service staff. Here are a couple of the tasks you'll be completing on a daily basis: Prepare dining room for guests by cleaning and setting tables. Transport all dirty tableware from the dining room to dishwashing area for proper cleaning Monitor and maintain table settings by removing dishes as they are completed, replenish drinks and utensils, clean spills and attend to guest requests Support and collaborate with service staff by setting up and replenishing condiments, assist with delivering food, retrieve supplies as required, and organize and clean all stations. Where You've Been: We're looking for someone with a high school diploma or equivalent. While previous food and beverage experience is a plus, it is not required. What we really want is someone capable of thinking on their feet and able to keep up in high-pressure situations. If that sounds like you, go ahead and apply. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The Hotel Houseperson is responsible for maintaining and monitoring the cleanliness of the hotel and assist the entire Housekeeping staff with any them they may need in completing Housekeeping duties as well as maintaining and monitoring the cleanliness of the common areas of the hotel. Your duties include but are not limited to, effectively communicating with team members regarding operational tasks/events and deliver exceptional customer service to our internal and external guests, etc. Responsibilities: Clean stairwells, lobby areas, hotel pool and fitness center area. Strip guest rooms of linen, towels and trash. Restock amenity items on the hotel landings. Vacuum all carpeted floors, hallways, lobby and banquet and meeting rooms. Shampoo and deep clean carpets when needed. Deliver laundry and amenities to the Room Attendants on the floor. Report any maintenance issues to the Director of Hotel Operations/maintenance team. Clean public area restrooms. Clean the employee restrooms and breakroom. Dust and clean all lobby furniture and furniture in the hallways on the floors. Sweep, mop and wax back hallway floors. Steam clean chairs and furniture when needed. Clean all windows and glass doors in the lobby. Wipe down hotel walls and dust curtains. Inspect and clean RV park restrooms. Other duties as assigned. Qualifications: High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License What's in it for you: Top Industry pay Comprehensive health packages, including a free option for Full-time Team Members To view UnitedHealthcare's Transparency in Coverage, please click on the URL provided: transparency-in-coverage.uhc.com Paid Time Off Tuition Reimbursement 401k with company match Fun work environment Shift differential offered starting from 10pm-6am Smoke free environment A variety of departments to best fit your unique skills and talents Target Salary Range: $15.00 per hour Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Guest Service Associate/Valet is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. Job Details Valet Driver- Hilton Hotel, Downtown Cleveland Starting Pay $10.50 - $11.00 per hour PLUS cash tips daily Day / evening and weekend shifts available Select shifts earn bonus pay No experience needed Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10.50 - $11.00 per hour plus $9 - $11 per hour in tips. Select shifts earn bonus pay. Work Schedule: The potential work schedule for this position is weekdays, weekends, holidays. All shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: A valid driver's license and clean driving record Must be at least 18 years of age and be able to pass a criminal background and drug screen Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

  Hotel Room Attendant Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a motivated room attendant with a positive attitude. One who is responsible for maintaining the cleanliness and appearance of hotel guest rooms and public areas, ensuring that guests have a comfortable and enjoyable stay. The room attendant should have excellent attention to detail and the ability to work efficiently in a fast-paced environment while following company and brand standards. Core Job Responsibilities & Duties ­­­­­­­ Greets guests immediately with friendly/sincere acknowledgement Provide customer service to guests, including information about hotel services, activities, and amenities Clean rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, moving furniture, cleaning bathrooms and counters. All work must be completed within an allotted time frame to meet production standards Report deficiencies to management in order to maintain room in compliance with hotel standards Replenish linen and guest amenities Assist team members as requested Other duties as assigned by supervisor and/or management Work in fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs Physically able to work from a ladder Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room Ability to follow all safety procedures/standards and able to recognize and act in emergency Ability to push, pull and lift up to 50 lbs. Always display professional image through appearance and conduct Follow key control protocol Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position Ensure that all cleaning equipment & supplies are used and stored properly Qualification Standards & Company Requirements Ability to work efficiently and independently in a fast-paced environment Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise. Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Ability to work a flexible schedule, including weekends and holidays Powered by JazzHR

Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Breakfast Attendant who is responsible for monitoring and tending to the breakfast buffet, ensuring an attractive presentation of the food and a clean surrounding area. Core Job Responsibilities & Duties   Sets up the buffet before guests begin arriving for breakfast. Displays the food and beverages in an organized and attractive manner. Cleans area around buffet by wiping, sweeping and/or mopping. May clean off tables prior to guest arrival. Sets out plates, cups, bowls, utensils and napkins for guests to use. Prepares coffee and/or tea by established standards. Keeps juices and other perishables such as butter and yogurt chilled or on ice. Frequently checks for low food supply. Efficiently replenishes with food, beverages, and/or supplies as needed. Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary. Properly disposes of used plates, utensils, napkins and/or cups as necessary. Removes and disposes of leftover food at end of breakfast shift. Cleans buffet area according to established standards. Ensures inventory is stocked and properly stored prior to the next day’s shift. May keep daily or weekly records of foods used and consumed. May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed. Greets guests and accommodates special requests as needed. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Qualification Standards & Company Requirements   Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Experience in the food and/or hospitality industry preferred. Food handling and/or additional permits as required by state or local law. Strong customer service focus, with a genuine passion for providing memorable dining experiences Excellent communication skills and organization abilities, with attention to detail Ability to work effectively in a fast-paced, high-pressure environment Proficiency in computer systems and software used for reservations and point-of-sale systems Knowledge of health, safety, and sanitation regulations pertaining to the restaurant industry Ability to stand for entirety of shift and lift up to 35 pounds Flexibility to work evenings, weekends, and holidays are required *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*   Powered by JazzHR

Must have previous supervisory positionMust have Hilton PEP Operating System ExperienceWage and Benefits: Vision Insurance Medical Insurance Dental Insurance 401(K) Match Paid Time Off Hilton Travel Benefits JOB SUMMARY : Responsible for the overall success of the hotel, meeting or exceeding planned objectives given by General Manager, and ensuring guest satisfaction and product quality standards are met with little to no oversight by General Manager. Manages all areas of the hotel with the General Manager in accordance with Brand standards in order to achieve a friendly atmosphere and superior guest service/product quality to ensure each guest receives a unique experience unattainable by our competitors. ESSENTIAL FUNCTIONS : Guest Services Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints, and by accurately processing guest mail and messages. Coordinates the delivery of guest services by other hotel departments and outside businesses. Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person and via the applicable franchise system. Assists guests upon arrival and handles check-in procedure swiftly and accurately. Applies knowledge of marketing programs applicable to the hotel, local area and all hotel functions and outlets, and properly presents the programs to guests. Contributes to the profitability and perception of guest satisfaction of other hotel departments. Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image. Ensures hotel staff is properly trained in how to handle guest complaints and to extend all possible solutions without a financial detriment as well as following up within 24 hours to guest to ensure their ultimate satisfaction. Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. Reviews departmental-related guest complaints in detail be offering a resolution to guest to ensure a thoughtful resolution is offered to the problem while the least cost exposure to the hotel as well as ensures corrective action is taken to ensure the same problem does not occur in the future. Personally demonstrates a commitment to guest service by responding to guests’ needs but not limited to helping check-in guests and being the face of the hotel several times a week during check-in and check-out times. Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. Monitor the Guest feedback on Trip advisor, OTA's etc. and hotels surveys. Financial Management Handles departmental accounting of monies, receipts, guest accounts and other forms of credit. Operates the department's cash register. Maintains procedures for credit control and handling of financial transactions including credit card authorizations and tax exempt. Achieves budgeted revenues and expenses and maximizes profitability related to the Guest Services Department including treat shop. Develops short-term and long-term financial operational plans for the Guest Services Department which relate to the overall objectives of the hotel. Manages the Reservation function to maintain the highest possible room occupancy and average daily room rate through suggestive selling and encourages front desk team to do the same. Ensures prompt payment of account receivable payments on a daily/weekly basis. Operational Management Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls and the paging of guests. Operates the applicable franchise terminal and performs designated maintenance tasks. Maintains standards of guest services quality as established by systems operation and management. Participates in the MOD Program including, but not limited to, being available to cover front desk shifts during a call offs as well as other positions as needed. Establishes and maintains an appropriate level of community involvement including engagement of social media posts and charity events. Maintains physical product standards by managing preventative maintenance programs and by scheduling deep cleaning activities on a monthly basis. Inspects rooms, building exterior, parking lots, pubic areas (vending, business center, breakfast area, lobby, pool area), etc. on a daily basis and assign upkeep assignments accordingly to housekeeping and maintenance. Assists the Front Desk during peak days, opens and closes the “house,” and handles any guest or property related issues on a daily basis. Set priority of maintenance tasks as well as inspect work completed on a daily basis in addition to giving the maintenance person an updated daily list of things that need to be accomplished whether or not every task is able to completed in one day or not. Inspect at least one room per housekeeper per day. When General Manager is not on property, Assist General Manager will serve as the Manager on Duty. Audits on par stock on all areas to make sure that all required hotel supplies are ordered and stocked in advance of need, including but not limited to, breakfast, front desk, treat shop and housekeeping supplies. Ensures the objectives and goals of Hampton and property owners work together to achieve brand positioning and success. Must be available 24/7 in case to respond to any guest or employee emergencies. Assist General Manager as needed on a day-to-day basis. Safety, Security and Compliance Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards as well as Local, State, and Federal laws and regulations Maintains procedures for security of monies, guest security and emergency procedures. Knows local health and safety codes and regulations that apply to the hotel. Recognizes and corrects potential safety hazards such as broken doors or railings, fire hazards, wet floors, etc. Understands and follows policies and procedures for the hotel’s key control system and ensures others are trained in the same. Human Resources Maintains departmental communications through the effective use of staff meetings, log books and bulletin boards. Interviews, selects, and trains all front office staff, including an on-going program for orientation and development of each employee. Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards. Assisting General Manager during Morning meetings or conducts the morning meetings in the absence of General Manager. Performs other related and unrelated tasks as assigned by management. JOB SPECIFICATIONS : Environmental Conditions 95% Inside: Protection from weather conditions but not necessarily from temperature changes. 5% Outside: No protection from weather conditions during property walks and inspections. Essential Skills Requires familiarity with applicable franchise front desk standards and procedures. Must possess knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk: Reservations, Guest Registration, Telephone Services, Guest Accounting/Night Audit. Must possess management/supervisory knowledge, skills, and ability. Must possess excellent public relations skills and ability to handle/resolve guest complaints. Requires management/supervisory skills as well as skill handling guest relations. Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required. Available to work when needed, including weekends, holidays, and nights. Educational/Vocational Preparation A university degree or diploma in hotel management or a related field with experience in opening, managing or re-positioning a hotel with clear track record. Experience in financial accounting, personnel supervision and problem resolutions is an added advantage. Excellent computer system skills. At least 2 to 5 years of experience in the hospitality industry. Hilton PEP experience preferred Powered by JazzHR

Summary/ObjectiveThe Hotel Sourcing Specialist will actively manage the hotel and ground transportation procurement process for our clients. In this role, responsibilities include creating hotel market analyses, identifying industry trends, sourcing multiple destinations, negotiating with hotels and ground transportation providers and tracking financial data.This position is hybrid with a minimum of 3 days at our headquarters in Melville, NY after the initial few weeks of training exclusively in office.Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Source hotels and collect market data for clients in key destinations. Collect data such as; hotel names, addresses, key contact information and star ratings utilizing internal databases and internet sources. Manage the Request for Proposal/Request for Information process through API’s RFP platform, JET, to secure and negotiate rates, special concessions, contract terms and conditions with hotel and ground transportation suppliers. Research hotel options and track collected data in Salesforce database. Analyze market trends and conditions in order to secure the best possible scenarios for our airlines and hotel partners. Create high quality and detailed destination presentations utilizing Microsoft products and Adobe programs that demonstrate savings and meet revenue goals within established deadlines. Prepare hotel site inspection scheduling domestically and internationally when required for customers. Manage crewmember feedback via our online portal for assigned accounts ensuring complaints/compliments are addressed within airline-specific contracted Service Level Agreement (SLA). Competencies Fluency in English required. Strong problem solving skills Detail Oriented Negotiation skills Able to multitask and work well under strict deadlines and fast paced environment Skilled at managing processes Ability to positively present API in supplier facing situations Verbal and written communication skills Ability to work with and understand diverse cultures here and abroad An organized self-starter who can work proactively and independently Travel Requirements Minimal Position Type and Expected Hours of Work Full time, Monday through Friday, during normal core business hours, some OT expected. This position is hybrid with a minimum of 3 days at our headquarters in Melville, NY after the initial few weeks of training exclusively in office. Supervisory Responsibility None Compensation Good faith hourly rate for this position is $19.50/hour. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR

Join Our Hospitality Family at Hampton Inn Titusville! 🌟 Why Work With Us? At Hampton Inn Titusville , we’re more than just a hotel — we’re a team that cares. Whether you're looking to start a career in hospitality or just need a reliable job with growth opportunities, we’ve got your back. Perks & Benefits: Competitive starting pay Medical, Dental, and Vision Insurance 401(K) with Company Match Paid Time Off – because you deserve it! Supportive and welcoming team environment Opportunities for advancement within the Hilton family What You’ll Do: As a Room Attendant , you’ll be a key part of making our guests feel comfortable, relaxed, and at home. You’ll keep rooms clean, cozy, and stocked with everything they need. Here’s what your day might include: Making beds and freshening guest rooms with clean linens and towels Cleaning bathrooms and replenishing toiletries Dusting, vacuuming, and keeping rooms in tip-top shape Restocking room supplies like pens, notepads, tissues, and soap Reporting any maintenance needs or unusual room conditions Turning in lost and found items and ensuring guest safety and comfort Completing daily room checklists and reviewing with your supervisor before clocking out What We’re Looking For: A positive attitude and team spirit 🌞 Good communication skills Ability to follow a checklist and complete tasks independently Willingness to work flexible shifts, weekends, and holidays Able to perform physical tasks such as lifting, bending, and standing for extended periods Previous housekeeping experience is a plus, but not required — we’ll train the right person! Be Part of Something Special We take pride in our clean, friendly hotel and the amazing team that keeps it running. When you work with us, you’re not just doing a job — you’re making someone’s stay memorable. Apply today and start your journey with Hampton Inn Titusville — where hospitality starts with you! Powered by JazzHR

Job summary Join our team as a Remote Resort and Hotel Booker and become an essential member of our dynamic and inspired collective. We are actively seeking individuals with a sharp attention to detail and an unwavering passion for travel, capable of igniting the aspirations of others. In this remote role, you will play a pivotal role in curating unforgettable travel experiences. Job seniority: entry level Responsibilities • Craft compelling emails to effectively engage with clients. • Conduct thorough research on diverse destinations, culinary offerings, and activities. • Collaborate with suppliers to create personalized travel itineraries. • Maintain up-to-date client travel documents and invoices. • Organize travel logistics for clients, including flights, accommodations, cruises, and ground transportation, with a focus on cost-effectiveness through preferred vendors. Requirements • Maintain a dedicated home workspace equipped with a computer, cell phone, and high-speed internet. • Ensure a focused work environment by minimizing distractions. Benefits • Comprehensive training will be provided to enhance your skills. • Earn commissions based on performance. • Enjoy flexible work hours (part-time or full-time). • No prior experience required. • Access to enticing travel perks. • Receive your personalized website. Powered by JazzHR

Hotel Executive Housekeeper Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly organized and detail-oriented Executive Housekeeper to lead and manage cleaning and maintenance operations. The ideal candidate will ensure high standards of cleanliness, organization, and efficiency while fostering a positive and productive environment.You will manage and train housekeeping staff, coordinate daily operations, and conduct inspections to ensure compliance with hotel standards. Your responsibilities will also include managing inventory, addressing guest inquiries, and maintaining safety protocols. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to thrive in a fast-paced environment. Join us in creating a welcoming and comfortable experience for all our guests! Core Job Responsibilities & Duties Oversee all housekeeping operations and ensure exceptional cleanliness and presentation. Conduct quality control inspections of guest rooms and report any deficiencies to management to maintain compliance with hotel standards. Manage and train housekeeping staff, creating a cohesive and efficient team. Develop and maintain cleaning schedules to ensure timely completion of tasks. Monitor inventory levels, order supplies, and ensure proper storage of materials. Implement and uphold safety procedures and hygiene standards. Address and resolve any guest complaints professionally. Collaborate with other departments to ensure seamless operations (if applicable). Adhere to key control protocols to ensure the security of guest rooms and hotel property. Qualifications Proven experience in a leadership role within housekeeping or hospitality. Exceptional organizational and time-management skills. Strong attention to detail with a commitment to excellence. Ability to manage and motivate a team effectively. Knowledge of cleaning products, tools, and techniques. Capability to perform physical tasks, including lifting, pushing, and using ladders. Ability to adapt to changing demands and work in a fast-paced environment. Strong problem-solving skills to address issues effectively and efficiently. Always maintain a professional appearance and demeanor. Additional Requirements Proficiency in English and Spanish preferred. Ability to work efficiently and independently in a fast-paced environment. Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise. Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals Ability to work a flexible schedule, including weekends and holidays Powered by JazzHR

Hotel Director of Sales Introduction Welcome to Thind Management , a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties . With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Director of Sales who is responsible for leading and managing the hotel’s sales team to achieve revenue targets and maximize occupancy. This role requires strong leadership skills, strategic thinking, and a deep understanding of the hospitality industry. The Director of Sales oversees the development and implementation of sales strategies, builds relationships with key clients, and collaborates with other departments to ensure excellent guest experiences and profitability. Core Job Responsibilities & Duties ­­­­­­­ Develop and implement comprehensive sales strategies to achieve revenue goals and market penetration Conduct market research and analysis to identify trends, competitor strategies, and opportunities for growth Set sales targets and develop action plans to ensure they are met or exceeded Regularly review and adjust sales strategies based on market conditions and performance Build and maintain relationships with key clients, corporate accounts, travel agencies and third-party companies Identify new business opportunities and develop strategies to expand the hotel’s client base Conduct regular meetings and negotiations with clients to secure contracts and maintain high customer satisfaction Collaborate with the marketing team to create promotional activities and campaigns to attract and retain customers Monitor and analyze sales performance, revenue, and market demand to identify opportunities for revenue optimization Implement pricing strategies and manage inventory to maximize revenue per available room (RevPAR) Review and negotiate contracts with clients, ensuring favorable terms and conditions for the hotel Collaborate with the revenue management team to optimize pricing, distribution channels, and yield management strategies Recruit, train, and motivate the sales team, providing guidance and support to maximize their potential Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations Foster a positive and collaborative work environment, encouraging teamwork and professional development Provide ongoing coaching and mentoring to the sales team, promoting their skills and knowledge Work closely with other departments, such as operations, marketing, and finance, to ensure seamless coordination and excellent guest experiences Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives Represent the hotel at industry events, trade shows, and conferences to promote the property and establish industry contracts Hold regular briefings and meetings with sales team to ensure progress – daily update meetings, weekly BEO meetings, etc. Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred At least 5-years of experience in the hospitality industry At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales Strong knowledge of hotel operations, revenue management, and market dynamics Excellent leadership and team management skills, with the ability to inspire and motivate a sales team Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients Analytical mindset and the ability to interpret data and make strategic decisions Ability to manage and lead a team Present strong understanding of P&L statements and the ability to reach with impactful strategies Strong organizational and time management skills Ability to work independently and as a team in a fast-paced environment Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

JOB DESCRIPTION: Front Desk Agent Duties and Responsibilities: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information, including the number of guests and the room rate. Make an appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Promote and administer Hilton and Marriott Marketing Programs, such as Hilton Honors or Bonvoy rewards, for arriving guests. Ensure that the guest knows the room location. Arrange for a team member to accompany the guest to the room. Provide a welcome packet to guests containing room keys, tokens of our appreciation, gifts, etc. Ensure rooms and services are correctly accounted for within the guest statement. Properly account for services provided by the hotel. Assist guests with checkout payments or charges. Accept and records vouchers, credit, traveler's checks, and other forms of payment. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen well to understand requests, respond with appropriate action, and provide accurate information. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions. Promptly answer the telephone and email inquiries. Input messages into the computer and advise other team members of special guest needs. Retrieve messages and communicate the content to the guest. Retrieve mail, packages, and facsimiles or other special items for customers as requested. Field guest complaints, researching to develop the most effective solutions, and negotiating results. Listen and help resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Maintaining a clean and welcoming lobby area at all times Performing snow removal at the entrance when necessary to ensure guest safety Driving the airport shuttle as needed, following all safety and service guidelines Required Knowledge, Skills and Abilities: Must be able to explain and demonstrate that the essential functions of the job can be performed, with or without reasonable accommodation. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Excellent calculator skills to prepare moderately complex mathematical calculations without errors. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts. Ability to access and accurately input information using a moderately complex computer system. Must be a motivated, energetic professional with exceptionally strong verbal and written communication skills and the ability to achieve company goals. Must have excellent hospitality skills. Must be able to quickly gain knowledge of the local area. Must have flexible availability and be able to work weekends and holidays. Dependability: Employees are expected to be on time and demonstrate regular attendance. Job Performance: Employees are expected to complete duties quickly, efficiently, and safely. Conduct: Employees are expected to follow worksite rules and regulations. Employees who violate worksite rules and regulations will be subject to disciplinary action, up to and including termination of employment. Powered by JazzHR

Hotel Sales Manager Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.   Job Summary We are seeking an experienced and motivated Hotel Sales Manager to lead our sales efforts and drive revenue growth for our property. The Sales Manager will be responsible for developing and executing strategic sales plans, building strong client relationships, and maximizing occupancy and revenue through group bookings, corporate accounts, and local partnerships. This role requires a dynamic individual with excellent communication skills, a deep understanding of the hospitality industry, and a passion for delivering exceptional service   Core Job Responsibilities & Duties Develops and executes strategic sales plans to achieve room revenue and event sales targets. Develops and executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc. Solicit and secure new group and corporate accounts through direct sales calls, site visits, networking, and industry events. Maintain strong relationships with current clients to foster repeat business and referrals. Collaborate with the front office, catering, and operations teams to ensure seamless execution of booked business. Monitors group booking pace, alerting clients of deadlines (deposits, cut-off date); promptly notifies affected departments of significant inventory changes. Track sales activity using CRM tools and prepare daily, weekly, and monthly sales performance reports. Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives Monitor local market trends, competitors, and opportunities to refine sales strategy. Represent the hotel at trade shows, conferences, and community events. Recommends and takes appropriate action to maximize sales during high and low seasons Creates effective business cases to demonstrate the need for additional amenities and services to facilitate additional revenue. Work closely with revenue management and marketing functions, to develop strategies to maximize RevPAR and grow market share. Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred At least 5-years of experience in the hospitality industry At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales Strong knowledge of hotel operations, revenue management, and market dynamics Excellent leadership and team management skills, with the ability to inspire and motivate a sales team Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients Analytical mindset and the ability to interpret data and make strategic decisions Ability to manage and lead a team Present strong understanding of P&L statements and the ability to reach with impactful strategies Strong organizational and time management skills Ability to work independently and as a team in a fast-paced environment Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software Must have a flexible work schedule *Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors* Powered by JazzHR

The Holiday Inn Express in Jasper, AL  has an immediate opening in our Maintenance department.  As a member of the property maintenance team, this team member is accountable for the proper workings of the hotel. From helping to maintain the hotels plumbing and electrics, to HVAC and pool maintenance, you assist with general facilities upkeep. This individual is responsible for maintaining the highest level of quality work to ensure minimal disruption to guests. The ideal candidate has experience in construction trades such as plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and any similar skills. Your job is to help keep the hotel operating and the guests happy.   General Maintenance Engineer will promote enhanced guest satisfaction.   You will perform various engineering skills and construction trades.   You may train others in engineering skills and construction trades.   You will interact with employees and guests, and you will display sufficient communication skills when communicating in any form.  You will help promote a collaborative, proactive, and interactive environment with other associates of the hotel.   Job Requirements:  The ability to communicate operational activities, priorities, and problems with other team members Knowledge of common causes of equipment malfunction   The ability to perform basic painting and caulking skills  The ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.)   Knowledge of preventative maintenance methods and techniques for maintaining equipment  The ability to perform tests to check for normal operation of the hotel’s equipment   Knowledge of how to test pool and spa chemicals   Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.)   Experienced expertise in the construction trades (highly desired)   Previous hotel experience (highly desired)   The ability to determine what action should be taken in response to a customer complaint, comment, or inquiry   Problem-solving skills   The ability to use various tangible and verbal techniques to solve problems with equipment The knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task  Powered by JazzHR

Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a full-time Night Auditor. This position has a competitive wage , depending on experience. All eligible full-time regular employees are also offered great benefits , including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals . If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS A NIGHT AUDITOR: We are looking for a Night Auditor for two days and regular day shift Front Office Agent, please apply to this role if this is something you are interested in. A Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. The Night Auditor's responsibilities include checking in guests, handling their requests, and taking reservations. The Night Auditor also reconciles all accounts, processes invoices, and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. RESPONSIBILITIES Check-in guests, answer phones and take reservations Respond to guest complaints, requests, and emergencies Process invoices, post checks to vendors, and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits REQUIREMENTS AND SKILLS Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry Experience with accounting and facilities management software Excellent math skills An eye for detail Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight BSc in accounting, finance, or relevant field INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR

About Us At the Fairfield Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. Whether they're here for business or leisure, we believe exceptional service starts at the front desk — and that's where you come in. Position Summary This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week. As a hotel guest service representative, you'll be the first point of contact for our guests. You'll handle check-ins and check-outs, respond to guest inquiries, and ensure each stay is smooth, memorable, and aligned with our brand's service standards. Key Responsibilities Greet guests with warmth and professionalism upon arrival Perform check-in and check-out procedures efficiently Manage room assignments, keys, and reservations Handle guest requests, questions, and concerns promptly Process payments accurately (cash, credit cards, etc.) Coordinate with housekeeping and maintenance teams Maintain a clean and organized front desk area Uphold hotel security and confidentiality standards Assist with concierge tasks and local recommendations Qualifications Previous Hotel experience is required- Prior Marriott experience is preferred. High school diploma or equivalent required Strong communication and interpersonal skills Ability to multitask and remain calm under pressure Familiarity with hotel PMS systems required Flexibility to work mornings, evenings, weekends, and holidays Professional appearance and attitude Why Join Us? Competitive pay Employee discounts at Marriott Hotels Opportunities for career growth and advancement Friendly and supportive team environment

Position Summary The Security Officer plays a key role in ensuring the safety and security of all guests, team members, and hotel property. This position requires an alert, well-groomed, and service-oriented professional who demonstrates composure, discretion, and attentiveness at all times. As the hotel is undergoing renovation, the ideal candidate contributes to a calm and professional overnight presence that reinforces our commitment to guest safety and exceptional service. This is not just a security post—it is a position of trust and professionalism in a hotel undergoing renewal. The Overnight Security Officer helps uphold the safety, dignity, and integrity of our property, serving as both a guardian of our guests and an ambassador of our future standard of excellence. Responsibilities Approach all interactions with guests and associates in a friendly, service-oriented, and professional manner. Maintain reliable attendance and adhere to all scheduling requirements based on hotel needs. Uphold high standards of personal appearance and grooming, including proper uniform and name tag in compliance with brand and company standards. Ensure safe and efficient hotel operations by following all company policies and security procedures. Answer calls and dispatch assistance promptly, maintaining clear and professional two-way radio communication at all times. Maintain visual contact with the Front Desk and hotel entrance when not performing property rounds. Conduct frequent security patrols of the property, checking doors, lights, safety hazards, and potential security risks. Maintain accurate and detailed activity logs, and complete incident/accident reports clearly and promptly. Safeguard guest and associate confidentiality at all times. Verify identification of all visitors and contractors entering secure or restricted areas. Respond swiftly and appropriately to emergencies, disturbances, alarms, and guest concerns. Assist guests as needed, including room lockouts and safe escort requests. Act as the first responder to incidents such as theft, accidents, or guest disturbances; partner with management to document and resolve appropriately. Support external agencies (police, fire, EMS) when required, ensuring professional representation of the hotel. Maintain knowledge of the hotel's locking systems, CCTV, and emergency response protocols. Challenge suspicious behavior tactfully and professionally, prioritizing guest and associate safety. Handle incoming/outgoing packages and process lost and found items according to hotel policy. Attend required meetings and perform additional duties as assigned by leadership. Qualifications High school diploma or equivalent required. Prior experience in security, hospitality, law enforcement or related field preferred. CPR, First Aid, and Heimlich certifications preferred (or willingness to obtain). Strong communication and observational skills with calm composure under pressure. Ability to remain alert and engaged throughout overnight shifts. Physically able to perform frequent walking, standing, and occasional lifting. Availability to work AM, PM, overnight, weekends, and holidays as required.