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No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities Loading housekeeping carts with all necessary supplies Turns off all electricity (heating or cooling set to fan or cool setting) Strips all beds in checked-out rooms & drops all dirty linens to the laundry before any cleaning is done Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately Cleans the cart & ensures that all bottles are correctly labeled Working in a face paced environment to ensure rooms are properly and thoroughly cleaned within 25 minutes. Obtains executive housekeeper’s signature on his/her work assignment sheet Vacuums & sweeps carpets & floors Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies Inspect rooms for safety hazards & for the operating conditions of equipment Check for damaged linens Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) Maintain cleanliness of storage rooms & stocks cart Remove & empties linens from housekeeping cart into laundry cart & sends to laundry Record room status on work assignment sheets Other duties as assigned Education/Experience Previous housekeeping experience required Attention to detail Previous customer service experience Ability and flexibility to work weekends and holidays Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hotel Morning Guest Service Representative, SpringHill Suites by Marriott Salt Lake City Airport Join a 2025 USA Today Top Workplace Winner! Starting at $16.50/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends are a must, and Holidays Open to Morning shifts from 7 am to 3 pm. 6 months to 1 year of hotel experience is preferred, or 1 year of customer service experience Why You’ll Love Working Here The Hotel Morning Guest Service Representative position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the SpringHill Suites by Marriott Salt Lake City Airport. How You’ll Make An Impact The Hotel Morning Guest Service Representative provides courteous, prompt service to our guests by answering the property’s phones, making reservations, checking guests in/out and interacting with guests in a friendly and professional manner to create a memorable personalized experience. Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ requests and complaints to meet and exceed guest expectations Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Demonstrates the use of sales techniques to effectively sell the property and maximize occupancy and revenue What Success Looks Likes Customer service experience Accurate cash handling experience Strong oral and written communication and interpersonal skills Strong attention to detail, organization, and follow-up abilities Positive attitude, outgoing, friendly Ability to work effectively and efficiently in a fast-paced setting What Will You Get At NCG Hospitality? The SpringHill Suites by Marriott Salt Lake City Airport is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day – earn bonuses for going above and beyond to support team and guests Everyone Sells – earn cash for bringing in business to our properties Paid Volunteer hours – Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus – earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality . NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $16.50 per hour

Jamul Casino Jamul Casino offers a fun atmosphere that feels like home while maintaining the highest service standards, team member satisfaction, and generous rewards while remaining a responsible and contributing member of our community. It is committed to supporting team members' well-being through a comprehensive benefits package and various programs that help personally and professionally. As a Genuinely Generous Employer, Jamul Casino offers fun incentives, team member appreciation days, relaxation nooks, a Zen room, a team dining area for everyone to enjoy, fitness center, complimentary EV charging and much more. It's no wonder Jamul Casino has been recognized as a Best Place to Work in 2023 and 2024 by San Diego's Business Journal. Essential Duties and Responsibilities The following and other duties may be assigned as necessary: Greet and welcome guests, ensuring a warm and professional first impression that aligns with Jamul Casino Resort's hospitality standards and AAA standards. Manage the full guest registration process, including handling reservations, confirming stays, and collecting necessary guest information such as contact details and length of stay. Responsible for Seamless check-in and check-out procedures while maintaining accuracy and efficiency to minimize wait times and enhance guest experience. Proactively assist with creating a memorable stay for our guests by providing detailed information on available rooms, rates, amenities, and local attractions. Verify payment methods, process credit card authorizations, and ensure accuracy in guest billing and tracking records. Assist the Overnight Supervisor with end of day processes and proper report tracking. Address guest inquiries, complaints, and issues in a prompt, courteous, and professional manner, ensuring timely resolution and guest satisfaction. Collaborate with housekeeping and other departments to ensure all rooms are clean, well maintained, and ready to meet the needs of each guest. Coordinate group reservations, VIP services, and personalized arrangements for special events or occasions while ensuring a seamless experience for our guests. Actively upsell hotel amenities, such as dining options and spa services, to enhance the guest experience. Maintain accurate records of bookings, reservations, and payments using the management systems. Approach problem-solving with a proactive mindset, anticipating potential challenges, and addressing issues before they affect the guest experience. Stay readily available and approachable to all guests, fostering a welcoming and supportive environment throughout their stay. Communicate effectively with guests, team members, and managers, confidently responding to questions and offering solutions that reflect the resort's commitment to excellence. Adhere to our AAA standards and follow them during each interaction consistently. Think outside the box to wow our guests with thoughtful and anticipatory gestures. Adheres to all grooming standards as outlined by leadership Participate in training programs to develop skills Requirements / Qualifications / Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1+ years' experience as a Hotel Night Auditor 1+ years' experience in guest service Experience with Property Management Systems (PMS) such as Infor HMS, SRH preferred Must have excellent verbal and written communication skills. Proficient in handling cash, credit card transactions, and maintaining accurate financial records. Strong organizational skills with attention to detail in managing guest information, reservations, and payments. Familiarity with basic computer skills, including proficiency in MS Office (Word, Excel) Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. High school diploma or equivalent Must be able to acquire and maintain an appropriate gaming license. Certificates, Licenses, Registrations Team members must be able to qualify for licenses and permits required by federal, state and local regulations. Ability to earn and maintain Gaming License. Physical Requirements / Work Environment / Skills The physical demands and working environment described here are representative of those that a team member encounters and must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone. Sufficient strength to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally. Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.\ Team members could be exposed to an environment containing unrestricted second-hand tobacco smoke. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. Additionally, Spanish and/or Tagalog language skills highly preferred. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.

SALARY: $70K - 74.5K DOE. Bonus Potential. The Sacramento Marriott Rancho Cordova is seeking an experienced and dynamic Sales Manager to join their Sales Team. Our 265-room property has just completed a full top-to-bottom renovation, including 13,000 sq. ft. of flexible meeting space. This pivotal role offers a unique opportunity to showcase our revitalized property and reestablish a reputation for excellence within a forward-thinking hospitality environment. This position is responsible for booking groups, room blocks and conferences within the assigned market of 10 or more rooms on peak night. The Sales Manager will be responsible for the management and proactive selling of the Sports, Military, and Education, Religious, Fraternal, and Specialty markets. The Sales Manager will need to demonstrate the following skills: Strong skills required for generating of group proposals and negotiation and issuing of sales contracts. Strong communication skills, a professional appearance, and presence Proactive sales approach, assertive and fast-paced, driven to succeed Ability to communicate effectively with clients, guests and other Team Members Strong knowledge of computer systems to include Microsoft Office. Experience with Delphi system preferred Understanding of market segment, competitors' strengths, weaknesses, economic trends, supply, and demand Key Responsibilities Solicit, negotiate, and book new and repeat business through methods such as cold calling, outside sales calls, networking, and referrals. Prepare contracts, proposals, and supporting documents; coordinate with internal teams for seamless execution. Identify and convert leads, using creative selling techniques to secure business. Develop and implement sales strategies to meet or exceed goals. Manage client relationships, building rapport with new and existing clients. Conduct site inspections and participate in industry events and networking opportunities. Display leadership in guest hospitality, ensuring high-level service throughout all phases of events. Respond effectively to guest feedback, problems, and complaints. Manage production goals on a quarterly basis and ensure event profitability. Follow up post-event to ensure client satisfaction and encourage repeat business. Qualifications & Experience Minimum of 5 years' hotel sales and/or catering experience. Minimum of 3 years Sales experience at a hotel of similar size and quality to include 3-4 Diamond rating, 200 guestrooms or higher and at least 10,000 sq. ft. of space. Strong knowledge of hotel operations and advanced sales techniques. Proven selling, negotiating, and presentation skills. Exceptional customer service skills with high attention to detail. Proficient in Microsoft Word, PowerPoint, Excel, Outlook, Social Tables; Marriott CI/TY experience preferred. Dynamic, enthusiastic, and creative leader who thrives under pressure and can multitask effectively. Ability to delegate, train, and coach team members. Flexible schedule availability, including nights, weekends, and holidays. BENEFITS: Vacation, Holiday, and Sick pay Medical/Dental/Vision (with opt. out option) Hotel Room Discount Travel Reimbursement, if needed. Life Insurance AD&D 401(k) - 4% Match Discount programs Education Assistance Program Voluntary Long-Term Disability Voluntary Short-Term Disability Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance Shoes for Crews Commuter Program Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at rebecca.garcia@marriottranchocordova.com or call 916-267-6715 to let us know the nature of your request.

Looking to gain meaningful, hands-on experience that builds your professional skills? The SMSC and Mystic Lake 10-week summer internship program offers real-world projects, mentorship, and opportunities to develop lasting connections. Our internships are more than just an internship-they're a pathway to building futures together, inspiring possibilities, and fostering growth. With weekly pay and impactful experiences, you'll be equipped to take the next step toward your career. Internship Overview: You'll spend your summer with Minnesota's premier casino resort and entertainment destination-gaining hands-on experience and having plenty of fun along the way. Our 10-week, full-time internship is based at the Mystic Lake and Little Six offices in Prior Lake, MN, where we focus on inspiring possibilities, fostering meaningful connections, and creating memorable experiences. Each week brings something new: from touring Hocokata Ti, our cultural center, to color runs, networking events, and team activities, there's always something to look forward to. Beyond the experiences, you'll work on meaningful projects that have an impact on the business while learning what it takes to thrive in the dynamic gaming and entertainment industry. With fun as one of our core values, you'll enjoy connecting with fellow interns while exploring our culture and philanthropic efforts-making this summer an exciting and rewarding journey. This is more than an internship-it's a pathway to your career. You'll Be a Perfect Fit If: You're eager to learn the ins and outs of hotel operations and thrive in a fast-paced environment. You're a people person who enjoys connecting with guests and working as part of a team. You're detail-oriented, organized, and take pride in delivering exceptional service. You're adaptable, curious, and ready to explore different aspects of the hospitality industry. You're looking to gain hands-on experience that will prepare you for a future leadership role in hotels or hospitality management. Get ready to dive in! With rotations in hotel operations, housekeeping, and sales, this internship will keep you moving, learning, and leveling up your skills every step of the way! Who We Are: Mystic Lake Casino Hotel and Little Six Casino are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center to natural grocery stores and fitness centers, our enterprises help drive the local economy. SMSC has donated more than $400 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota. We are committed to building futures together-by inspiring possibilities, fostering meaningful connections, and creating memorable experiences. Here, every voice matters, innovation is encouraged, and opportunities to grow are endless. Join us, and be part of a community that invests in you while shaping a stronger tomorrow. Internship Requirements: Currently enrolled in a post-secondary program pertinent to the department/team to which assigned. Basic level skills in word-processing, spreadsheets, or other tools standard to the department/team to which assigned. Demonstrated ability to work with others in a collaborative, team environment. Excellent organizational, verbal and written communication skills.

MCMENAMINS LINE COOK TITLE: Line Cook REPORTS TO: MANAGER FLSA CLASS: Hourly Non-Exempt The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Description of the Position: In general, every McMenamins line cook will be asked to handle every task from the opening to the closing of the kitchen. Duties include, but are not limited to, the manufacture and presentation of all hot & cold food products. This may include salads, hot & cold sandwiches, pastas, hot & cold appetizers, pizzas, weekly specials, and sauté & grill items. Each line cook is responsible for the organization and cleaning of their work area. Being a line cook can be hard physical work, takes mental agility, and the ability to effectively multi-task in a fast-paced and deadline-oriented environment. A line cook must have the ability to work well independently and as a member of a team. Each employee is expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will be expected to keep current on company events, history, and products. Other duties as assigned by the Manager on Duty (MOD). Requirements of the Job: Obtain and maintain a current food handlers card Previous cooking experience is preferred Flexible schedule including days, evenings, weekends, and holidays preferred Essential Functions of the Job: Produce excellent quality food for customers Accurately work with numbers, orders, follow recipes and food specs Safely lift and carry heavy objects with a hand truck or the help of another person, if necessary Must have a value for diversity and the ability to work with individuals from different backgrounds Ability to remain calm, focused, and provide excellent food products in a high-volume environment Follow strict adherence to deadlines and product quality Work for long periods on feet with frequent walking and standing Perform repetitive movements such as pushing, pulling, bending, some twisting, and stooping Perform fine hand manipulation including handling small and large objects, chopping, using kitchen equipment, as well as working with and around sharp objects, including knives and slicers Work in a hot kitchen and around various heat sources, including grills, broilers, and hot-oil fryers Communicate clearly, be positive, polite, and cooperative with co-workers, managers, vendors, and customers Work with chemicals used in cleaning and sanitizing Complete dishwashing duties as needed Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force. YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION E.O.E.

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Group quality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows B.F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction. Responsibilities: Cleanliness: Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Safety/Risk Management: Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Required Skills and Experience: High school diploma or GED preferred. Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required. EEO AA M/F/Vet/Disabled Benefits: Well-Being Health Insurance Dental & Vision Insurance Short- & Long-Term Disability Vacation Policy Personal and Sick Policy Long Term Planning:401(k) Retirement ProgramPaid Life InsuranceTuition Reimbursement Team Member Programs:Our Big 3 Mission Statement Leaders of the Month/YearAnnual Performance Appraisals and Wage Increase OpportunitiesAnnual Team Member BanquetsAnnual Team Member Engagement SurveyDiscounted Room Rates for Team Members, Family and FriendsComplimentary Room Stays B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What You'll Do: Our Banquet Cook is responsible for the flawless preparation and presentation of the menu created by the Executive Chef and for making sure our guests receive an unparalleled dining experience. No pressure. Here are just some of the tasks you'll be responsible for on a daily basis: Prepare food consistent with recipe cards Start food items that are prepared ahead of time, making sure not to over-prepare estimated needs. Return all food items not used on next shift to designated storage areas. Operate and properly clean cooking and kitchen equipment and supplies. Where You've Been: You have a high school diploma or equivalent and at least 1 year's experience as a prep line/cook. Most importantly, you're someone who is capable of thinking on their feet and able to keep up in high-pressure situations. If that sounds like you, go ahead and apply. When You're Here: This probably goes without saying but you'll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and working on slippery floors. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Join Our Team as a Houseperson & Laundry Attendant and Step into a World of Hospitality Excellence! Are you ready to embark on a journey where every day is filled with opportunities to shine? At our esteemed establishment, we're not just hiring a Houseperson - we're inviting a dedicated individual to become a cornerstone of our exceptional Housekeeping Department. As a Houseperson, you'll be the guardian of cleanliness, ensuring that every nook and cranny of our property sparkles with perfection. Your daily tasks will encompass much more than just tidying up; you'll be the silent hero behind the scenes, orchestrating the seamless flow of operations to ensure our guests experience nothing short of excellence. Daily Duties Will Include: Stripping guest rooms of used linen to support Room Attendants Restocking housekeeping closets and carts with fresh linen, towels, and amenities Organizing storage areas to maintain cleanliness and accessibility Assisting in the hotel laundry operation as needed, including sorting, folding, or transporting linen Putting away linen and supply orders in an organized and timely fashion Supporting the team with special requests, heavy lifting, and ensuring the cleanliness of public areas Here's What Awaits You: A Dynamic Environment: No two days will be the same! With each shift, you'll embark on a new adventure, making rounds through our halls to ensure every corner reflects our commitment to pristine perfection. Team Collaboration: Join forces with our esteemed Housekeeping team, where your contributions will be valued and your support essential in keeping our high standards alive. The Power of Observation: Your keen eye for detail will not only maintain our standards but elevate them. Whether it's reporting missing articles or signs of wear and tear, your vigilance will ensure nothing escapes our attention. Guest Engagement: Be the welcoming face our guests adore! From answering inquiries to providing assistance, your gracious demeanor will leave a lasting impression, turning every guest interaction into a memorable experience. Perks & Benefits: Joining our team isn't just a job; it's a gateway to a world of opportunities. As a full-time associate, you'll unlock a treasure trove of benefits including competitive wages, comprehensive medical/dental/vision plans, life insurance, and so much more. Plus, enjoy discounted room rates at Concord managed hotels, because who doesn't love a well-deserved getaway? Why Choose Concord? At Concord Hospitality, our associates are the heart and soul of our success. We don't just offer jobs; we cultivate careers. With our "Associate First" culture, you'll find endless opportunities for personal and professional growth. Join a company built on integrity, diversity, and a commitment to excellence. And let's not forget the FUN! Because at Concord, we believe in working hard and playing harder. Join Us Today and Be Part of Something Extraordinary - Because Together, "We Are Concord!"

Looking to gain meaningful, hands-on experience that builds your professional skills? The SMSC and Mystic Lake 10-week summer internship program offers real-world projects, mentorship, and opportunities to develop lasting connections. Our internships are more than just an internship-they're a pathway to building futures together, inspiring possibilities, and fostering growth. With weekly pay and impactful experiences, you'll be equipped to take the next step toward your career. Internship Overview: You'll spend your summer with Minnesota's premier casino resort and entertainment destination-gaining hands-on experience and having plenty of fun along the way. Our 10-week, full-time internship is based at the Mystic Lake and Little Six offices in Prior Lake, MN, where we focus on inspiring possibilities, fostering meaningful connections, and creating memorable experiences. Each week brings something new: from touring Hocokata Ti, our cultural center, to color runs, networking events, and team activities, there's always something to look forward to. Beyond the experiences, you'll work on meaningful projects that have an impact on the business while learning what it takes to thrive in the dynamic gaming and entertainment industry. With fun as one of our core values, you'll enjoy connecting with fellow interns while exploring our culture and philanthropic efforts-making this summer an exciting and rewarding journey. This is more than an internship-it's a pathway to your career. You'll Be a Perfect Fit If: You're eager to learn the ins and outs of hotel operations and thrive in a fast-paced environment. You're a people person who enjoys connecting with guests and working as part of a team. You're detail-oriented, organized, and take pride in delivering exceptional service. You're adaptable, curious, and ready to explore different aspects of the hospitality industry. You're looking to gain hands-on experience that will prepare you for a future leadership role in hotels or hospitality management. Get ready to dive in! With rotations in hotel operations, housekeeping, and sales, this internship will keep you moving, learning, and leveling up your skills every step of the way! Who We Are: Mystic Lake Casino Hotel and Little Six Casino are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center to natural grocery stores and fitness centers, our enterprises help drive the local economy. SMSC has donated more than $400 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota. We are committed to building futures together-by inspiring possibilities, fostering meaningful connections, and creating memorable experiences. Here, every voice matters, innovation is encouraged, and opportunities to grow are endless. Join us, and be part of a community that invests in you while shaping a stronger tomorrow. Internship Requirements: Currently enrolled in a post-secondary program pertinent to the department/team to which assigned. Basic level skills in word-processing, spreadsheets, or other tools standard to the department/team to which assigned. Demonstrated ability to work with others in a collaborative, team environment. Excellent organizational, verbal and written communication skills.

What You'll Do Greet and assist guests throughout arrival and departure Provide information on hotel services and local attractions Handle guest requests and resolve issues professionally Process payments, verify reservations, and maintain accuracy Coordinate with other departments to ensure smooth service Promote amenities to enhance the guest stay Who You Are Warm, polished, and passionate about hospitality Detail-oriented with strong communication skills Able to multitask in a fast-paced setting Front desk experience preferred; Opera a plus Flexible with shifts, including weekends and holidays Why You're Here You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay. If you'd like, I can update all previous job descriptions to follow the new under-250-character rule for both sections.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10-$11 per hour plus $12-$14 per hour in tips. Work Schedule: The work schedule for this position is dependent upon hotel business volumes which will be discussed during the interview. Open Availability is recommended. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. The Door Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Door Attendant is responsible for opening doors for all guests entering and exiting the facility and assisting guests with transportation to off-site locations. Job Details Door attendant- Omni Nashville Hotel Starting pay $15 - $18 per hour No experience needed Open availability required Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $15 - $18 per hour plus $5 - $9 per hour in tips. Work Schedule: The potential work schedule for this position is weekdays, weekends, holidays, all shifts. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Door Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Door Attendant is responsible for opening doors for all guests entering and exiting the facility and assisting guests with transportation to off-site locations. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. Uses salutation of the day and welcomes guests to the location-35% Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks-15% Assists guests with room changes when needed. Assists with the delivery and pick up of items to guest rooms. Opens all vehicle and hotel doors for guests-25% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested-25% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree Required Licensure, Certification, etc.: N/A Work Experience: One to three months related experience and/or training; OR equivalent combination of education and experience For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen Must complete the Wheelchair Safety Training course provided by Towne Park If providing valet parking or shuttle services, may be subject to additional requirements Knowledge: Knowledge of customer service Skills: Must be able to read and write standard English language Must be able to read and comprehend simple instructions, short correspondence and memos Must be able to write simple correspondence Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Maintains accuracy and composure while under pressure SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. ACKNOWLEDGEMENT AND ACCEPTANCE I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.

What You'll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, you help create guest experiences that are enjoyable and comfortable. As a Room Attendant, you'll be doing a lot of things around here (boredom won't be an issue). Here are a few of the tasks that will keep you busy on a daily basis: Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap, shampoo, and coffee. Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day. Greet guests that you encounter during your shift with a friendly smile. Where You've Been: We're looking for someone with at least one month of related experience. But most importantly you must have a passion for customer service and be able to work with others seamlessly. This means you have no problem collaborating within a diverse team dynamic and working calmly under pressure. This job is high energy and anything but dull! When You're Here: This is not a job where you sit behind a desk. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Position Overview The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/client relationship. Training/Staff Development Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. Event Supervision Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance Assists team with proper security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. Job Qualifications Bachelor's Degree is preferred. 2+ years of field experience in specialty area is required. 2-3 years of customer service or hospitality experience is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: https://tinyurl.com/yaznwvk7 External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: https://jobs.encoreglobal.com/en/career-paths Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. Strong customer, client and coworker interface experience and abilities. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Must be able to lift 50 lbs. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Demonstrates Self-Awareness Drive Results Ensures Accountability See The Big Picture Decision Quality Manages Complexity Value People Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

RESET Hotel At RESET, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twentynine Palms, RESET provides unique access to some of the most iconic views in the United States. Each of our 65 guest rooms at RESET Joshua Tree offers guests a private patio, mountain view and the comforts of a boutique hotel. Who We Are Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. What You'll Do Supervise the housekeeping staff; providing open communication, training, coaching and counseling, and performance feedback to ensure maximum efficiency. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, and health and sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issue assignments to staff, reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Respond to guest requests, concerns, and problems to ensure guest satisfaction. Log items into the Lost & Found Log and answer inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Abilities Required Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e. room attendants, housepersons, and inspectors, to complete their individual tasks if situation demands. What's In It for You Generous health, dental and vision insurance, plus 401K. Access to free virtual fitness classes and discounted in-person memberships Generous PTO + 9 paid holidays Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The Director of Hotel Operations is a key leader within The Queen Casino operations. The Director of Hotel Operations is responsible for overseeing all operating procedures across the Hotel, Valet, and Hotel Sales departments. Responsibilities: Responsible for directing the overall operations and staff in hotel, valet and hotel sales department; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / VP of Hotel Operations. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Create and update departmental policies and procedures to ensure effectiveness and relevance Ensure property maintenance, physical plant appearance and health sanitation requirements are met and in compliance with regulatory and company standards. Ensures that cleanliness and physical appearance of the property provide a superior guest experience. Responsible for ensuring the highest quality guest experience by promoting purpose and value models throughout all areas of responsibility. Learn, implement, and stay current with all rules, laws, regulations, policies, and Internal Controls pertaining to the Hotel Operations Be knowledgeable of all product lines of the hotel including catering, rooms, packages, spa, and F&B outlets. Generate new business, close deals, and increase revenue by cold calling, on-site visits, sales tours, and community networking. Identify new business leads by examining local market trends and competition activities. Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail. As a pro-active sales manager, 100% of time is to be spent on active sales solicitation. Send proposals and confirmations to clients immediately upon holding space. Clearly outline client's room block requirements, suite requirements and meeting and banquet space requirements on booking sheets so that the accurate facilities may be reserved. Obtain document and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to the catering/banquet manager for follow-up. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. Responsible for staff development and training programs. Responsible for rewards and recognition program to maximize employee engagement. Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Determines work procedures and expedites workflow. Responsible for employee performance (disciplining, coaching, counseling). Qualifications: Bachelor's degree (B. A.) from four-year college or university; 5 years related experience and/or training; or equivalent combination of education and experience. Excellent verbal and written communication skills Proficient in Microsoft Office Products (Outlook, Teams, Word, Excel) Proven experience in a sales or marketing role, preferably in the hotel or casino industry. Must be able to obtain and maintain a state Gaming License What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Salary Range: (Post $100,000 (DOE) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

What You'll Do: In our hotels, there is never a dull moment. Our associates are constantly on the move, bringing the best service they possibly can. In this challenging work environment, we need someone to bolster our associates' spirits. Think you are up to the challenge? The P+C Director administers and manages all aspects of the hotel's human resources functions to ensure that each department has the personnel, guidance, and support necessary to achieve their guest service and business objectives. Here are just a few of the tasks the P+C Director is responsible for daily: Direct and instruct the management staff in effective recruiting and interviewing techniques. Ensure that associates are developed and utilized to their maximum potential by implementing and monitoring training programs. Monitor the associate performance appraisal program. Direct and administer associate relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings. Control the administration of wages, benefits, and payroll to ensure the accurate and equitable application. Manage all labor relations activities by administering union contracts and ensuring compliance. Where You've Been: You have at least a bachelor's degree in human resources management, business management, a similar field, or comparable experience. You have minimum 2 years experience working as an HR Manager with knowledge of collective bargaining agreement. You should be familiar with various human resources programs such as compensation and benefits packages, and state and federal laws. What we're really looking for is someone with strong communication skills, the ability to work with members at all levels of the organization, and someone who is able to embody and exemplify company culture. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Salary range: $90,000-$115,000