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Concord Hospitality logo
Concord HospitalityHouston, TX
We are hiring a Full-Time Hotel Line Cook! Great Opportunity to bring your culinary skills to one of North America's fastest growing hospitality companies - Concord Hospitality Enterprises. This position of hotel Cook means you'll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures. Depending on the brand of hotel, we offer various types of food service from simple buffet breakfasts to plated dinners and banquet events! Our cooks are team players that work with our operations team to provide the best professional, competent and prompt service to our guests and our client partners. As a cook for Concord we'll have some key responsibilities that we'll seek: Prepare food of consistent quality following brand recipe cards Proper Documentation on all food containers with adherence to rotations per SOP Practice safety standards at all times Report to work in full clean uniform on time and ready to serve Cook orders with adherence to guest requests/special needs in a positive manner Be proactive with ordering and pars, food preparations and equipment upkeep to eliminate service obstacles Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. Pay: $16.50

Posted 1 week ago

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Stanford Hotel GroupBoca Raton, FL
The Hotel General Maintenance Individual will perform a variety of general maintenance and repairs to help maintain the hotel's level of functionality, cleanliness, safety and security in compliance to company and brand standards while delivering exceptional customer service to our guests. General Maintenance Individual must able to work a combination of AMs and PMs Shifts, weekends and holidays. Pay Rate: $20.00 - $22.00 per hour Job Responsibilities: Maintain the physical functionally and safety of the hotel including, but not limited to guest rooms, public spaces and heart-of-house areas. Performs or assists in preventive maintenance of guest rooms, pubic area and equipment Performs various repairs and tasks involving electrical, plumbing, painting, carpentry and some HVAC. Respond to guest calls and team member work orders in timely, friendly, and efficient manner. Conduct inspections for preventive maintenance and safety needs. Respond to any emergency situation according to help return building back to normal operating status. Qualifications: Overall knowledge and experience in General Maintenance, Plumbing, Electrical, Painting and other Repair Skills Problem Solving Skills Ability to follow a list of tasks in a timely and efficient manner Ability to work independently and in a team Able to stand and walk for a minimum of an 8 hour shift, able to constantly lift/move up to 10 pounds and frequently lifting/moving up to 50 pounds. Benefits: Vacation, Sick and Holiday Pay 401(k) with company match of 4% Medical, Dental, Vision and Life Insurance Short and Long Term Disability Voluntary Critical Illness, Hospital and Accident Insurance Hilton Team Member Travel Discounts Free Uniforms, Safety Shoes and Team Member Parking Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Elizabeth.levin@hiltonboca.com or call 561.852.4007to let us know the nature of your request.

Posted 2 weeks ago

Buffalo Lodging Associates logo
Buffalo Lodging AssociatesWayne, NJ
Residence Inn by Marriott-Wayne, 30 Nevins Road, Wayne, NJ 07470 We are currently looking for an experienced Chief Engineer to join our Team! Our Residence Inn by Marriott in Wayne, with 118 full suites, is nestled in a peaceful corner of northern New Jersey. When our guests visit William Paterson University or attend a wedding at The Brownstone or The Tides Estate, there's no closer hotel. Ice . We are an extended stay hotel, and our suites have full kitchens including a fridge, microwave, and utensils. A great place to stay, a great place to work. The Residence Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn't be an award-winning company without each and every one of them. A GROWING HOTEL MANAGEMENT COMPANY - COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: Weekly pay Paid vacation, sick days and holidays Medical, dental, vision insurance 401K Retirement plan with company match Travel discounts on our branded properties Career growth opportunities Role: The Chief Engineer takes ownership and pride in the maintenance of the property, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities include: Creating a safe and appealing property by completing routine preventative maintenance on laundry equipment, heating and air conditioning units, ice machines, fire extinguisher, fire and smoke alarms, lawn sprinkler, lawn equipment, exercise equipment and plumbing Maintaining work order assignment boards and tracking completed/pending work orders I and following up on all incomplete work orders to inform the requesting guest or department of the status. Evaluating and selecting quality vendors that are reliable and provide good value for their price Supervisory duties of the Maintenance Assistant on site including interviewing, hiring, training, appraising performance, rewarding and disciplining; planning, assigning, directing work, addressing complaints and resolving problems. What You Bring: At least three years of supervisory or lead mechanic experience in a hotel or related field Demonstrated general mechanical skills are necessary Basic repair, painting, wall covering HVAC, electrical work, plumbing, boiler operation, pool maintenance and general maintenance skills required Vocational training is preferred but not required Must have valid drivers license, and acceptable driving history subject to company approval. Buffalo Lodging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination.

Posted 4 days ago

Concord Hospitality logo
Concord HospitalityRaleigh, NC
Renaissance Raleigh North Hills Hotel is looking for Front Desk Agents!! Shift: Must have a flexible work schedule to include working nights, weekends, and holidays. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility - this role is perfect for you! Role Responsibilities: As a Front Desk Clerk, you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner Post guest charges, collect payments, and follow all cash handling procedures. Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors, and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities. Why Renaissance Raleigh? Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on the property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Posted 3 days ago

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Golder HospitalityRed Wing, MN
Description The Country Inn & Suites in beautiful Red Wing is hiring a full-time Housekeeping Supervisor to lead our housekeeping team. The Housekeeping Supervisor plays a vital role in maintaining the cleanliness, comfort, and overall guest experience at our property. We are seeking a dedicated leader with a keen eye for detail and a passion for service excellence to oversee our housekeeping operations and ensure the highest standards are met consistently. Must be available weekends and holidays. What is in it for YOU? Competitive Wages Personal Days Off - starting on Day 1 Bonus Plan Referral programs Holiday pay Travel discounts nationwide at Choice Hotels The primary responsibility of the Housekeeping Supervisor position is to inspect guest rooms and public areas of the hotel as well as cleaning guest rooms to ensure hotel's standards are being met for cleanliness and condition. The Essential Functions of the Housekeeping Supervisor position include: Complete daily tasks as described in the Housekeeping Supervisor checklist Consistently monitor the progress and performance of the Room Attendants Cleaning a partial board of rooms as needed. Report maintenance deficiencies using Work Order system. Assist with laundry. Assist the team in completing tasks as necessary. Supportive Functions: Assist all guests as necessary to ensure a positive experience Any other tasks as requested by General Manager Requirements Job Knowledge, Skills, and Abilities: Able to bend, stoop, kneel, and reach over shoulders repetitively. Able to push, pull and lift up to 50 pounds. Able to effectively interact with Team Members and guest. Education/Experience Comparable hotel size and scope of experience preferred Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Our hotel functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Thank you for your interest in the Country Inn & Suites Red Wing, managed my Golder Hospitality.

Posted 1 week ago

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Aloft TulsaTulsa, Oklahoma
Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $50,000 - $60,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Posted today

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Springhill Suites Kansas City PlazaKansas City, Missouri
When a guest walks into our rooms - imagine the first look they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a hotel housekeeper, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Housekeeper makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As hotel housekeeper, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful hotel housekeeper, you need : A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The hotel housekeeper role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Posted today

Concord Hospitality logo
Concord HospitalityGrand Prairie, TX
We are hiring a Maintenance Technician for Hilton Garden Inn/Homewood Suites and the Grand Prairie Events Center in EpicCentral reporting to the Chief Engineer. $300 sign-on bonus paid upon completion of 90 days of employment. Responsibilities: As a maintenance tech on our engineering team you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. You will assist others on the team including the Chief Engineer on building and grounds maintenance Provide a safe environment for our guests and the hotel staff by meeting all safety standards Provide professional courteous service to our guests and be accommodating to various requests Be a team player and assist in other departments when help is needed Must be knowledgeable of all emergency procedures and aware of all Job Safety Analysis guides Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- "We Are Concord!" We support diversity and inclusion through our mission to be a "Great Place to Work for All."

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Burlington, VT
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $20 per hour plus tips. Work Schedule: The work schedule for this position is 11pm-7am, open availability. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 30+ days ago

Towne Park Ltd. logo
Towne Park Ltd.Portland, ME
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay for this position is $13 per hour plus tips (average $50-$100 in tips per shift). Work Schedule: The work schedule for this position is 2pm-10pm Monday-Sunday, Full-time, any 5 days. Weekends are required. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required. #Appcast-HiPo

Posted 3 weeks ago

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Caribe Hotels OrlandoOrlando, FL
Scope of Position The Barista is responsible for ensuring guest satisfaction by mixing and serving beverages for guests and filling orders. He/she will provide guests with efficient, accurate and courteous service according to Caribe Royale Orlando Hotel standards. Position Requirements Professional demeanor appropriate for a resort environment. Able to handle a multitude of tasks in an intense, ever-changing environment. Demonstrated ability to implement standards/procedures and sequence of service consistently. Previous café experience preferred. A food handling certification must be completed within the first 90 days of employment. Must be able to work flexible schedules including nights, weekends, and holidays. Responsibilities Prepare beverages to customer specifications. Make appropriate suggestions of food and beverages (utilize suggestive selling and up-selling technique). Offer customer demonstrations and samples using brewing equipment. Maintain clean and organized workspace. Follow health, safety and sanitation guidelines for all products. Follow store policy and procedures for operational flow at each station. Follow standards for merchandising, stocking, rotating and storing products. Follow cash handling procedures and cash register policies. Contribute to store goals for increasing sales and improving profits. Any other reasonable duties as required by management. Education High school diploma or GED Skills and Abilities Ability to communicate in the English language. Second language is a plus. Ability to work flexible schedules including holidays and weekends. Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery. Physical Requirements Able to work in a fast-paced environment. Must be able to work in a fast-paced environment, be physically fit in order to lift, pull and push items up to 50 pounds. Requires standing/walking/reaching and bending throughout shift.

Posted 30+ days ago

Encore logo
EncoreHershey, PA
Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service Strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Understands company processes, follows procedures, and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Works with clients to finalize invoices. Completes order entries in Navigator, as needed. Job Qualifications High School Diploma required. Associate's degree is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: https://tinyurl.com/yaznwvk7 External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here: https://jobs.encoreglobal.com/en/career-paths 1 year of customer service or hospitality experience is preferred. 1 year of audio-visual experience or equivalent in an educational environment is preferred. A valid driver's license is required for team members that may operate Company vehicles. Additional DOT requirements may need to be met if applicable. Must be able to lift 50 lbs. Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never. Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements 0 - 15 lbs:* Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Continuously 16 - 50 lbs*: Frequently 51 - 100 lbs*: Frequently Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-MV2

Posted 30+ days ago

The Franklin Hotel logo
The Franklin HotelFrankfort, Kentucky
Do you take pride in a spotless space? Love the fresh scent of clean linens and the satisfaction of a perfectly polished room? Capital Plaza Hotel is calling your name! Nestled in the heart of Kentucky’s charming capital city, Capital Plaza Hotel is looking for a dedicated Housekeeper to join our team. You’ll be the heartbeat behind the scenes—helping us create the warm, welcoming, and wonderfully clean environment our guests love. As a housekeeper, you’ll be responsible for the cleanliness and comfort of guest rooms, public areas, and back-of-house spaces. From flipping rooms and folding laundry to organizing supplies and ensuring guests feel right at home—your work makes a real impact every single day. Compensation: Starting pay of $12.00 - $13.00 per hour What You'll Be Doing: Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to: picking up trash, changing linen and making the bed, cleaning entire bathroom, sweeping and dusting guest room, cleaning the windows and hallways, updating room literature. Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. Restock housekeeping cart at the end of the day. Receive assigned section, keys, supplies and any priority room requests from the Supervisor. Turn in keys and unused supplies at end of shift. Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Report to work on-time on scheduled shifts for the duration of schedule Report any missing articles, damage or mechanical problems to the Supervisor and turning articles left in room. Sweep hallways designated to your area Report maintenance related issues to inspectors, front desk, and maintenance. Complete assigned daily projects. Coordinate with Supervisor on work priorities and provide assistant when needed. Assist with weekly/monthly inventories Open line of communication to maintain and improve quality of hotel What We're Looking For: Has a passion for hospitality and a strong work ethic Can lift up to 35 lbs and stand/bend throughout an 8-hour shift Pays attention to detail and takes initiative Communicates effectively in English Works well independently and as part of a team Bonus points if you’re familiar with hotel cleaning procedures or have experience with laundry and housekeeping equipment (washing machines, dryers, steamers, etc.)! Why You’ll Love It Here: Supportive and friendly team environment Work in a beautiful hotel with 39 guest rooms and 3 residential suites Steady schedule and opportunities to grow Be part of a well-loved destination in downtown Frankfort Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Posted today

PM Hotel Group logo
PM Hotel GroupSpringfield, VA
Bring flavor, creativity, and leadership to the table. This isn't just about running a kitchen-it's about shaping the entire food and beverage experience. As our Chef + Beverage, you'll oversee all aspects of culinary and beverage operations, from menu innovation to service excellence, ensuring every guest leaves with a memorable dining experience. With your expertise banquets and restaurant, both back-of-house and front-of-house, you'll balance artistry with strategy while leading a dynamic team to success. What You'll Do Lead the culinary and beverage programs, ensuring creativity, consistency, and quality across all outlets and banquets. Interview, hire, train, and schedule kitchen and beverage staff to build a high-performing, passionate team. Collaborate with managers to craft innovative menus and beverage offerings that stand out. Regularly review and evaluate restaurant, bar, and banquet service, recommending fresh concepts and marketing ideas. Set clear expectations, delegate effectively, and provide coaching to elevate team performance and guest satisfaction. Champion excellence in food presentation, kitchen efficiency, and beverage service. Where You've Been High school diploma required; additional certifications in culinary arts, hospitality, or related fields are a big plus. At least 5 years of supervisory experience in hospitality, with 3+ years in culinary leadership. Proven ability to problem-solve, lead under pressure, and inspire teams to reach new heights. A true passion for food, drink, and the guest experience. When You're Here Flexibility is part of the recipe-expect to work evenings, weekends, and holidays. In return, you'll enjoy: Competitive pay and benefits Hotel and dining discounts A collaborative, growth-driven environment with plenty of room for creativity The chance to shape a food & beverage program that's anything but ordinary

Posted 4 weeks ago

AvantStay logo
AvantStayAustin, TX
Who we are... AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. What we are looking for… The Front Desk Associate is the face of AvantStay and our boots on the ground at our market office location. This is one of the most versatile roles at the company and perfect for anyone who loves being on the go and finds fulfillment in serving our guests. The Front Desk Associate's primary responsibility will be facilitating in person guest check-ins. In addition they will be responsible for managing all aspects of the office from handling deliveries, organizing supplies, documenting par levels of linens/supplies in storage, and at times providing support to the local teams and vendors with market operations. The ideal Front Desk Associate is detail oriented and thrives on problem-solving issues. This person will primarily work onsite at the office to ensure guest check ins are flawless, while at times performing inspections or team support during not peak arrival days. What you'll do… Conduct live check-ins for our arriving guests. You are often the first impression and face of the company. Receive, organize and stock deliveries of housekeeping and operational supplies. Lift, move, unpack and do the more "unglamorous" sides of organization of the office and storeroom. Guide guests through the AvantStay experience, ensuring they have an amazing first impression Stay in constant communication with the field team with updates on guest's arrivals and requests. Utilize our technology to release check in instructions and close out "Live Check-In" cases in Salesforce. Assist with inventory duties such as preparing items for the field team, receiving deliveries, and tracking linen/consumables use Maintain and organize gathering spaces including office, and surrounding area. What you'll bring… "Guest First" attitude towards hospitality including an insatiable need to create great experiences Broad range of technology experience including different property management systems Excellent communication skills - ability to communicate with a broad range of stakeholders Comfort working in a startup environment with empowerment to make decisions that enhance the guest experience. A positive attitude, self-starter mentality, and the ability to work effectively both in a team environment as well as independently Desire to become deeply knowledgeable about a varied group of subjects pertaining to short term rentals and housekeeping Strong analytical, strategic, and collaborative skills. Comfortable working in a very fast-paced environment. A perfectionist, attentive to all the details. Focused, hard-working and willing to do what it takes for us to reach the next stage. Experience in real estate, hospitality and/or tech is a plus. Ability to understand and convey both business issues and technical concepts Capable of quickly learning new software systems Must be based in the Austin area and willing to work some weekends and some evenings full time.

Posted 2 weeks ago

Concord Hospitality logo
Concord HospitalityNew York, NY
Concord Hospitality is seeking an experienced and driven General Manager to lead a successful team and ensure exceptional hotel operations. This role involves hiring, motivating, and guiding management while serving as the key liaison between the hotel brand, owners, and Concord. As a Concord Leader, You inspire greatness in your team. Encourage and support team members to reach their full potential. Create an environment that is a Great Place to Work for All! Lead with integrity, transparency, respect and professionalism. Care for your team and their families! Responsibilities: Hire, mentor, and lead a passionate management team aligned with company values. Oversee hotel operations, ensuring brand standards and training are met. Manage budgets, supplies, and deadlines to achieve financial targets. Represent the hotel in networking with city officials and community stakeholders. Drive guest satisfaction scores (GSS) through effective leadership and service excellence. Foster a positive work environment that rewards and recognizes team achievements. Qualifications: Proven experience as a General Manager or in select service hotel operations. Strong sales and networking skills with a track record of driving financial results. Excellent leadership abilities, including hiring, mentoring, and team motivation. Organized, detail-oriented, and results-driven. Prior GM experience preferred. Why Join Concord? At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including: Medical, dental, vision, life, and disability insurance 401(k) with company match Tuition assistance Discounted hotel stays Extensive training and career development opportunities We're proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive. We are Concord! We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All." Salary Range: $198,307 - $247,883

Posted 1 week ago

PM Hotel Group logo
PM Hotel GroupBaltimore, MD
What You'll Do: With all the numbers and forecasts and spreadsheets flying around the accounting department every day, we need someone to manage all day-to-day activities. As the Accounting Manager, you'll be responsible for educating associates on corporate policy, reviewing the work of accounting associates, and much more. Here's a more in-depth look at what you'll be doing on a daily basis: Communicate and train properties on Accounting Procedures. Verify the accuracy of night audit work through Excel spreadsheets and web-based applications. Assist properties in the reconciliation and billing of city ledger accounts. Trace all credit card /cash deposits from PMS system to each bank account on a daily basis. Research any missing deposits or shortages. Where You've Been: We're looking for someone with a Bachelor's in Accounting or a similar field. You also at least 5 years' supervisory experience in accounting/finance. Previous experience in hotels is preferred. Finally, you have excellent communication skills and are able to positively and professionally communicate directives and guidance to your department. When You're Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Salary range between $65K-$70K

Posted 30+ days ago

A logo
Aramark Corp.Norman, OK
Job Description The Assistant HR Manager is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters. Job Responsibilities Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice. Provide consultation to managers on policies and compliance regarding employment-related matters. Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources. Conduct interviews and prepare relevant documentation using investigation guidelines. Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion. Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion. Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws. Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs) Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications 2 + years of experience in employee relations or related experience Bachelor's degree in HR or a equivalent experience required Strong written and verbal communication skills; able to communicate with tact and diplomacy Ability to influence others on policies, practices, and procedure Effective at capturing and synthesizing information from multiple parties Solid understanding of employment laws Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner Proficient in Microsoft Office and experience with case management technology preferred Bilingual preferred About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Oklahoma

Posted 30+ days ago

S logo
SpringHill Suites MarriottAltamonte Springs, Florida
Spring Hill Suites is looking for the right candidate. If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Night Auditor. This position needs to be passionate about the job and willing to work hard and understand the concept of “all hands-on deck” type of atmosphere. The ideal candidate must be a team player that is willing to go above and beyond. Requirements: - Greet guest and offer to assist with their needs - Register and assign guests to hotel rooms - Establish method of payment and verify credit - Make and confirm reservations - Compute bills, collect payments, and make change for guests - Transmit and receive messages, using telephones or PMS system - Respond to guest requests in a timely manner - Receive and resolve guest complaints, elevating to supervisor if necessary - Be aware of guest satisfaction scores and work toward increasing overall guest satisfaction - Practice safe work habits, wear protective safety equipment and following Choice standards - Must be able to stand for 8 hour shifts - Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods - Ensure overall guest satisfaction - Perform other duties as requested by management Experience: - Hotel/Hospitality Experience Preferred - High School diploma or equivalent required - Previous customer service experience required - Knowledge of PMS systems preferred. - Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Benefits - Paid Health Insurance and Paid Time Off after Probationary Period Compensación: $19.00 per hour If you are interested in being part of building something special, this is the perfect place for you. We are a rapidly growing hospitality/management company.Our ideal candidate must be a team player that is passionate about their work, willing to go above and beyond for our guests and embrace the concept of “all hands-on deck”. While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule could include holidays, weekends and alternate shifts. Equal Opportunity Employer

Posted today

Towne Park Ltd. logo
Towne Park Ltd.Indianapolis, IN
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here. Job Details Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $9-$11 per hour plus $5-$10 per hour in tips. Work Schedule: The work schedule for this position can include AM/PM shift times. Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above. SUMMARY The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform all functions. Descriptive Statement(s) - % of Time Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.- 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.- 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.- 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.- 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.- 35% The total amount of time for all functions of the job- 100% QUALIFICATIONS Education: High school diploma or general education degree (GED) Required Licensure, Certification, etc.: Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable) Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience Knowledge: Knowledge of principles and processes for providing customer and personal services. Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking SCOPE Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department. Budget Responsibility: The employee has control over resources available only. WORKING CONDITIONS & PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Working Environment The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. Travel Travel of up to 5% may be required.

Posted 30+ days ago

Concord Hospitality logo

Line Cook - Now Offering A $500 Sign On Bonus! - Cambria Hotel & Convention Center

Concord HospitalityHouston, TX

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Job Description

We are hiring a Full-Time Hotel Line Cook!

Great Opportunity to bring your culinary skills to one of North America's fastest growing hospitality companies - Concord Hospitality Enterprises. This position of hotel Cook means you'll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures. Depending on the brand of hotel, we offer various types of food service from simple buffet breakfasts to plated dinners and banquet events! Our cooks are team players that work with our operations team to provide the best professional, competent and prompt service to our guests and our client partners.

As a cook for Concord we'll have some key responsibilities that we'll seek:

Prepare food of consistent quality following brand recipe cards

Proper Documentation on all food containers with adherence to rotations per SOP

Practice safety standards at all times

Report to work in full clean uniform on time and ready to serve

Cook orders with adherence to guest requests/special needs in a positive manner

Be proactive with ordering and pars, food preparations and equipment upkeep to eliminate service obstacles

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Pay: $16.50

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