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Zota Beach ResortLongboat Key, Florida
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Posted 1 week ago

Front Desk Associate-logo
BoothbyGreen Cove Springs, Florida
NOW INTERVIEWING Front Desk Associate – Workout Anytime (Green Cove Springs) NOW HIRING a Front Desk Associate to work in one of the fastest growing Fitness Franchises, Workout Anytime! We are hiring at Workout Anytime Green Cove Springs! If you have the desire to start a CAREER in Fitness, this is a unique and powerful opportunity! If you are a TEAM player, enjoy working in a positive environment, interacting with people and looking for opportunity for advancement…. READ ON! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization in the Fitness Industry where we pay commissions and bonuses on your performance! Responsibilities will include, but are not limited to: Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, our services Greeting and checking in all members making them feel welcome and important Answering phones in a courteous, helpful and professional manner Selling and setting up new memberships and gaining referrals from existing Members Conducting guest tours Assisting with club’s daily maintenance and other tasks as assigned by management Creating relationships inside and outside the gym Participating in or managing marketing events Learning and adhering to our processes and procedures Following up on your portioned incoming leads from web, renewal, and other lists via phone and email Candidate Requirements: Always display a positive, upbeat, outgoing and courteous personality. Desired candidates will have some experience in direct customer-facing positions, fitness industry or sales and are able to work in a cooperative, interactive gym setting. A flexible work schedule is preferred with availability to work weekends. Previous gym experience preferred but not required Above job description is not exhaustive and may be subject to change or alteration at any time. We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a team environment and want to build a solid career in changing lives! The customer service of a Workout Anytime Front Desk Associate must be absolutely outstanding! Our entire TEAM will work together to provide support and a cheering section for each client making Workout Anytime Green Cove Springs the gym of choice for our Members. ***Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities*** ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

Posted 2 weeks ago

Front Desk Associate-logo
FlandersFlanders, New Jersey
Benefits: Employee discounts Flexible schedule Training & development Wellness resources PART TIME FRONT DESK ASSOCIATE Position Overview The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties. We Offer Competitive pay Training programs FREE gym membership Employee discounts and perks Promotion opportunities Fitness-minded workplace culture Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) Plus, additional perks! Responsibilities Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym Personally checks each member into the gym using the proper check-in procedures Register all guests into the gym using proper registration procedures Provides new guests with a tour of the gym and helps answer questions about current membership options Assists guests with purchasing a new membership Answers phone in a professional and courteous manner and uses proper phone greeting techniques Processes retail and concession sales Cleans and maintains the front desk area Requirements Excellent customer service skills Ability to communicate effectively with both staff and members Ability to multi-task About Gold’s Gym What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. . Compensation: $15.50 - $16.00 per hour What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!

Posted 2 weeks ago

Front Desk Agent-logo
Tuscany Suites and CasinoLas Vegas, Nevada
Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests. PAY : $16.50 ESSENTIAL DUTIES & RESPONSIBILITIES Assigns guest rooms, checks guests in and out in accordance with current policies and procedures. Manages cash flow in assigned bank and performs account postings with accuracy. Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations. Processes guest accounts upon check-out in an efficient and accurate manner. Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied. Operates the PBX switchboard on assigned shift. Utilized property radio system to contact various departments and staff. Responsible for in depth product knowledge, anticipating & delivering on guest’s needs, and closing reservations sales. Handle multiple inbound phone calls from guests seeking hotel room or group reservations. Accurately input guest information into Resort computer system. Perform other duties assigned. EDUCATION AND EXPERIENCE High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.

Posted 1 day ago

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Hotel Indigo Dallas DowntownDallas, Texas
We are looking to add an upbeat, enthusiastic Flexible (AM & PM Shift) Front Desk Agent to our team to provide great service and memorable experience to our guests. Benefits for the Hotel Front Desk Agent: Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities The hotel front desk agent will handle guest check-ins and check-outs efficiently and in a friendly and professional manner Provide information about our hotel, available rooms, rates, and amenities Assist guests and resolve guest challenges to ensure 100% guest satisfaction Accurately conduct all cash handling and credit card processing activities Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures Perform any other job related duties as assigned Desirable Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk agent, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2 weeks ago

Front Desk Associate-logo
BoothbyGreen Cove Springs, Florida
NOW INTERVIEWING Front Desk Associate – Workout Anytime (Green Cove Springs) NOW HIRING a Front Desk Associate to work in one of the fastest growing Fitness Franchises, Workout Anytime! We are hiring at Workout Anytime Green Cove Springs! If you have the desire to start a CAREER in Fitness, this is a unique and powerful opportunity! If you are a TEAM player, enjoy working in a positive environment, interacting with people and looking for opportunity for advancement…. READ ON! This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization in the Fitness Industry where we pay commissions and bonuses on your performance! Responsibilities will include, but are not limited to: Becoming a great ambassador & promoter of Workout Anytime; our brand, our clubs, our services Greeting and checking in all members making them feel welcome and important Answering phones in a courteous, helpful and professional manner Selling and setting up new memberships and gaining referrals from existing Members Conducting guest tours Assisting with club’s daily maintenance and other tasks as assigned by management Creating relationships inside and outside the gym Participating in or managing marketing events Learning and adhering to our processes and procedures Following up on your portioned incoming leads from web, renewal, and other lists via phone and email Candidate Requirements: Always display a positive, upbeat, outgoing and courteous personality. Desired candidates will have some experience in direct customer-facing positions, fitness industry or sales and are able to work in a cooperative, interactive gym setting. A flexible work schedule is preferred with availability to work weekends. Previous gym experience preferred but not required Above job description is not exhaustive and may be subject to change or alteration at any time. We are looking for candidates who are PASSIONATE about fitness and helping others achieve their goals. We are interested in hardworking and committed individuals who can thrive in a team environment and want to build a solid career in changing lives! The customer service of a Workout Anytime Front Desk Associate must be absolutely outstanding! Our entire TEAM will work together to provide support and a cheering section for each client making Workout Anytime Green Cove Springs the gym of choice for our Members. ***Future promotional opportunities will be available to those who demonstrate excellence and leadership capabilities*** Compensation: $10.00 per hour ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

Posted 1 day ago

Guest Service Representative-logo
Nothing Bundt CakesTampa, Florida
Benefits: Competitive salary Dental insurance Free uniforms Health insurance Paid time off Vision insurance At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We’re keeping it casual. T-shirts and sneakers are where it’s at! Cake discounts. Yummm! You don’t have to be 18 to work here, so students can join us. This job is fun. It’s literally a piece of cake! This is a great place to make new friends! You’ll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $12.00 - $14.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 1 week ago

Front Desk Agent-logo
Columbia Gorge HotelHood River, Oregon
POSITION DESCRIPTION Position Title: Front Office Agent Reports To: Front Office Supervisor Department: Front Office Date: August 2025 Position Summary: Responsible for guest satisfaction by providing professional, friendly and efficient service. Takes guestroom reservations, checks guests in and out of hotel, operates telephone switchboard, perform cashiering duties and night audit procedures. Acts as “salesperson” for individual room reservations, with goal of achieving highest overall occupancies at highest possible rates. Supervision Received: Supervision is received from the Front Office Supervisor. Primary Function: Create a memory Essential Functions: Front Office Agent Ensures that all guests are greeted and offered friendly and professional service in a timely fashion. Performs registering guests into the hotel and assigning appropriate room. Provides a detailed explanation of all hotel facilities and amenities. Take guest and their luggage to and from their room. Communicates check-in and check-out status to housekeeping department. Pre-assign room for special requests. Deliver messages and/or packages to meeting and guest rooms. Check guests out of hotel upon departure accurately following prescribed checkout procedure. Maintains organized, accurate reservation system for individual and group room bookings. Performs cashiering duties. Answer switchboard promptly and courteously. Route calls appropriately. Handle guest messages and mail. Must pass on information necessary to the next shift. Maintains cleanliness of workplace. Obtains form of payment for all registered guests. Approval codes on all credit cards and personal checks Prepares and resolves discrepancy report each afternoon by comparing to housekeeping report with the front desk rack. Post advance deposits. Knows all aspects of the hotel; i.e. guestroom locations, type of room and views, rates, available packages and information on the restaurant and lounge. File check out registration cards and folios. Conduct personal behavior in a mature, professional, business manner when representing The Columbia Gorge Hotel. Log all individual and group reservations to maintain accurate counts of rooms sold by night Communicates with sales department to ensure proper handling of group bookings Maintains availability board as necessary (4 months out) to insure maximum occupancies (not to exceed 100%) at highest rate possible Block rooms to satisfy individual and group room requests Control rooms inventory Complies with all policies and procedures set forth by The Columbia Gorge Hotel Employee Handbook Responsible for a predetermined dollar amount issued as a bank Cashing in and out Shift balancing Posting of all charges on micros Post of room and tax Shift checklist Qualifications: High school diploma or GED Ability to work well under pressure Ability to maintain a professional appearance at all times Ability to work as part of a team Ability to work with a minimum of supervision Ability to handle many tasks at one time Ability to read and follow both verbal and written instruction Ability to communicate effectively Prior cash handling experience Basis math skills Flexible, able to work any days any shifts and any hours Working Conditions: This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation. Walking: 10% Standing: 45%* Sitting: 35%* Bending: 5%

Posted 1 week ago

Guest Service Representative-logo
Nothing Bundt CakesCharlotte, North Carolina
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant’s Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $11.00 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 2 weeks ago

H
HiltonMatteson, Illinois
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Posted 2 weeks ago

Guest Service Representative-logo
Nothing Bundt CakesTampa, FL
This listing is for a position in our South Tampa bakery located at 1155 S. Dale Mabry Hwy. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Compensation: $13.00 - $14.00 per hour Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 4 days ago

L
Lift RF New YorkDeer Park, New York
Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals. What You Will Do Welcome and check in all members and guests Sell memberships smoothies supplements and personal training Answer questions resolve billing issues and track front desk activity Keep the front desk area clean stocked and on-brand Support day-to-day operations and team communication Create a fun professional and helpful experience for everyone What We Are Looking For Customer service or front desk experience preferred Comfortable with upselling and helping members Organized energetic and positive attitude Available to work early mornings evenings and weekends Why You Will Love It Flexible schedule and opportunity for advancement Free membership and uniforms 401k eligibility Health benefits available for qualifying employees Fun team environment with room to grow Compensation Hourly Exact pay range determined by location and experience Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness Compensation: $16.00 - $18.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com .

Posted 2 weeks ago

Front Desk Attendant-logo
UFC GymHuntington Beach, California
The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service Ensures that guests and members are warmly greeted and promptly assisted Ensures incoming calls are answered in a professional and efficient manner Ensures proper member check-in procedures are followed Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations Immediately reports or escalates to management any unsafe conditions or emergency situations Club Operations and Administration Keeps front desk and lobby neat and clean at all times Monitors retail goals and ensures club is on track to meet and exceed assigned goals Calls all past due members with Front Desk Representatives regarding late dues and down payments Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club REQUIRED QUALIFICATIONS: Knowledge, skills & abilities: Must be energetic and possess a very friendly, outgoing personality and positive attitude Possess strong interpersonal and communication skills, including telephone etiquette Possess a strong customer service focus, diplomacy and professionalism Understands and follows oral and written instructions. Able to multi-task and perform tasks with accuracy and attention to detail Minimum certifications/educational level: High school diploma or GED required Current CPR/AED certification Compensation: $15.50 - $21.00 per hour Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here. UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes. UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out! If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

Posted 30+ days ago

S
Sonesta International Hotels CorporationNewark, Delaware
Job Description Summary Sonesta ES Suites Wilmington - Newark is looking for a Night Auditor (NA). The NA is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses. Prepare General Manager daily, weekly and month end reporting packs. Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies. Assist in the washing, drying, and folding of hotel laundry. Act as the security point of contact during various times in the shift. Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information. Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue. Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales. Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. Issue, control and release guest safe-deposit boxes. Comply with federal, state and local laws regarding health, safety, and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS : High School diploma or equivalent required. One year of previous hotel experience preferred. Previous background from the extended stay industry preferred. Reading and writing skills are utilized when compiling department records, guest registration and reservation information Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, percentages, and variances preferred. Problem solving, reasoning, motivating, organizational and training abilities preferred. Experience with Microsoft Office and Opera systems preferred. Valid driver’s license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 50 pounds. Frequently handling objects and equipment. Standing for extended periods of time. Will be required to obtain a ServSafe certification. May be required to obtain a TIPS certification. Will be required to work mornings, evening, weekends, and holidays. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Posted 3 days ago

Front Desk Associate-logo
ScenthoundLakeville, Minnesota
Perks and Benefits: Direct career growth path to Management positions (Asst. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Medical, dental, and vision insurance benefits Merit-based pay increases Paid Vacation Complimentary service membership About the Position: The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires: Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For: We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer – responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities: Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards Compensation: $19.00 per hour

Posted 3 weeks ago

Guest Service Representative-logo
Nothing Bundt CakesCoral Springs, Florida
Replies within 24 hours Benefits: 401(k) At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We’re keeping it casual. T-shirts and sneakers are where it’s at! Cake discounts. Yummm! This job is fun. It’s literally a piece of cake! This is a great place to make new friends! You’ll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 4 weeks ago

Guest Service Representative-logo
Nothing Bundt CakesSacramento, California
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant’s Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 18 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes ® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes ® . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 2 weeks ago

Guest Service Representative-logo
Nothing Bundt CakesAnnapolis, MD
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Posted 4 days ago

Front Desk Associate-logo
MarketfairPrinceton, New Jersey
Benefits: 401(k) Employee discounts Flexible schedule Paid time off Training & development WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes. WHO WE ARE LOOKING FOR: We are looking for a highly motivated and experienced Front Desk Associate for our salon. All potential candidates must be available during the fall/ winter and be available for nights and some weekends. If your availability meets these needs, we would love to hear from you! Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. RESPONSIBILITIES: Increase membership sales and retail sales Greet visitors and provide an excellent customer experience Book appointments in person or by phone Contribute to group operations, such as inventory maintenance Maintain a clean and inviting environment REQUIRED SKILLS: All potential candidates must be available during the fall/ winter and available for nights and some weekends 1+ years customer service or retail sales experience Strong attention to detail Ability to multitask in a fast-paced environment Ability to work some weekends and some evenings Experience with MindBody Software is a plus! WHY JOIN OUR TEAM? Hourly wage; commensurate with experience + Commissions on sales Growth opportunities Free lash extensions and all other salon services Discounts on retail products Compensation: $16.00 - $18.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. WHAT WE DO: The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence. WHY JOIN OUR TEAM: We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers. Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Lash Lounge Corporate.

Posted today

Guest Service Representative-logo
Nothing Bundt CakesRoyal Palm Beach, FL
Replies within 24 hours At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $13.00 per hour Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Posted 4 days ago

Z

Front Desk Agent

Zota Beach ResortLongboat Key, Florida

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Job Description

We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.

The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k)
  • Short Term Disability 
  • Free Associate Parking
  • Free Meal for every shift worked
  • 25% Discount in Resort Outlets
  • Hotel Discounts with OPL
  • Friends and Family Discount 

Responsibilities:

  • Greeting guests upon arrival and making them feel welcome
  • Recognizing repeat, VIP status and/or loyalty
  • Administering check-ins and check-outs
  • Providing front desk services to guests
  • Assigning rooms and taking care of administrative duties
  • Delivering mail and messages
  • Processing guest payments
  • Coordinating with bell service and staff management
  • Being a source of information to guests on various matters such as transport and restaurant advice
  • Accommodating general and unique requests
  • Diffusing conflict or tense situations with guests, handling guest opportunities

Qualifications:

  • High school diploma or GED
  • Previous customer service experience
  • Exceptional interpersonal skills
  • Excellent written and verbal communication
  • Time management and organizational skills
  • Conflict resolution experience
  • Patience and good listening skills 

This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. 

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

 

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